Consumer complaint received 2024-07-30
Product: Debt collection — I do not know
Issue: Attempts to collect debt not owed — Debt is not yours
Company: PORTFOLIO RECOVERY ASSOCIATES INC (VA)

XX/XX/XXXX Personal and SensitivePrivilegeNot for Publication MEMORANDUM FOR THE RECORD United States of America Consumer Financial Protection Bureau XXXX : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX District of Columbia , USA RE : Consumer Complaint and Request for Immediate Investigation Dear Assistant Deputy Office of Supervision, I am writing to formally submit a complaint and request an immediate investigation into serious discrepancies and violations committed by Portfolio Recovery Associates , LLC, and multiple nationwide credit reporting agencies ( CRAs ). Additionally, this complaint involves various purported creditors, furnishers, debt buyers, and collection agencies engaged in a pattern of collaboration and misconduct. 

Enclosed, you will find detailed documentation outlining the issues I have encountered, including false reporting, failure to verify and validate alleged debts, and the inclusion of inaccurate information in my credit reports. Despite my consistent efforts to address these inaccuracies, the CRAs, Portfolio Recovery Associates , LLC, and other involved entities have neglected their responsibilities, resulting in significant harm to my financial standing and privacy. 

Specifically, I request your urgent attention to the following points : XXXX. False Representation and Misleading Information : Portfolio Recovery Associates , LLC, along with other debt buyers and collection agencies, have reported to nationwide CRAs that my previously disputed item has been confirmed as accurate. However, the credit report falsely identifies a nonexistent entity, PORTFOLIO RECOVERY, as the creditor and lists XXXXXXXX XXXX as the original creditor. This constitutes false or misleading representation of the original creditor, creditor, debt buyer, or debt collector. 

XXXX. Failure to Validate and Verify Alleged Debt : Despite repeated requests for validation and verification, the alleged debt linked to the credit receivables account number XXXX XXXX XXXX XXXX has not been satisfactorily validated or verified. I categorically deny any responsibility for this debt. 

XXXX. Inadequate Procedures and Regulatory Non-Compliance : The nationwide CRAs have included this inaccurate information in my credit reports without implementing meaningful procedures to prevent this error, thereby failing to adhere to the Fair Credit Reporting Act ( FCRA ) and other federal laws designed to protect consumers. 

XXXX. Pattern of Collaboration and Misconduct : Multiple purported creditors, furnishers, debt buyers, and collection agencies appear to be engaging in a coordinated effort to misrepresent and mishandle consumer credit information, resulting in widespread inaccuracies and consumer harm. 

Given the gravity of these issues, I urge the Consumer Financial Protection Bureau to initiate a comprehensive investigation into the practices of Portfolio Recovery Associates , LLC, the nationwide CRAs, and other involved entities. It is imperative that these entities are held accountable for their actions and that measures are taken to rectify the inaccuracies and protect consumers from further harm. 

Thank you for your attention to this matter. I appreciate your prompt response and action to ensure justice and fairness in consumer credit reporting. 

Respectfully submitted, I am XXXX XXXX XXXX XXXX Indiana state, All Rights Reserved without Prejudice XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  Exhibit 1 : Case Tracker of XXXX  Consumer Reporting Agencies ( CRAs )