Consumer complaint received 2024-09-04
Product: Credit card — General-purpose credit card or charge card
Issue: Getting a credit card — Application denied
Company: JPMORGAN CHASE & CO. (OH)

To Whom It May Concern, I am submitting this formal complaint regarding Chase Banks actions, which have violated my rights as a consumer under federal laws, particularly the Equal Credit Opportunity Act ( ECOA ), the Fair Credit Reporting Act ( FCRA ), and other consumer protection provisions in the U.S. Code. 

XXXX XXXX XXXX  Key Issues : 1. **Unauthorized Hard Inquiry on My Consumer Report** Chase Bank unlawfully placed a hard inquiry on my consumer credit report without my express written consent. This action constitutes a consumer credit transaction, as it involved the use of my Social Security Number ( which, under 15 U.S.C. 1602, is classified as a " credit card '' in relation to accessing credit ). Chase Bank has benefited from this transaction, while I, as the original creditor and initiator, did not receive any benefit. The placement of a hard inquiry without my consent is a direct violation of 15 U.S.C. 1681b, which mandates that such inquiries require explicit permission. 

2. **Denial of Credit Based on Improper Grounds** My credit application was denied based on factors related to my credit score and credit report. As outlined in the Equal Credit Opportunity Act, using a credit score to deny an application is not a lawful or acceptable basis for denial. This act by Chase Bank constitutes clear discrimination and a violation of my consumer rights. Credit scores do not provide legal grounds to approve or deny access to credit, and this blatant misuse of such information represents a breach of the ECOAs provisions. 

3. **Failure to Provide Legally Mandated Disclosures** Chase Bank failed to provide me with required disclosures under 15 U.S.C. 6801 and 6802, which give consumers the right to opt out of consumer reporting. I was also not given the opportunity to rescind the contract or remedy the situation, as required under 15 U.S.C. 1635. These violations have denied me the opportunity to exercise my rights as a consumer, particularly with respect to opting out of reporting to credit agencies such as XXXX, XXXX, and XXXX. 

4. **Failure to Respond to Affidavit and Breach of Contractual Obligations** I sent Chase Bank an affidavit outlining the unlawful denial and corresponding violations. In accordance with the postal rule in contract law, the failure of Chase Bank to respond within the allotted time constitutes an acknowledgment of the terms I provided in that affidavit. Chase Bank has yet to provide any lawful explanation or remedy for these violations. 

5. **Deceptive Use of Negotiable Instruments** Chase Bank engages in practices whereby it uses consumer applications and negotiable instruments as a means to access the Federal Reserves discount window. This manipulation deceives consumers into believing they owe a debt multiple times, subjecting them to wage and debt slavery. Moreover, the lack of lawful money in circulation ( as outlined in Article 1, Section 10 of the U.S. Constitution ) further compounds this deception, as Chase Bank benefits from a system based on promises and pledges rather than actual value. 

XXXX XXXX XXXX Requested Relief : - **Immediate removal** of the unauthorized hard inquiry on my consumer report. 
- **Full investigation** into Chase Banks violations of consumer credit laws, including the ECOA, FCRA, and applicable sections of U.S. Code . 
- **Monetary compensation** for damages related to the unlawful denial of credit and the emotional, financial, and reputational harm I have suffered. 
- **A guarantee** that Chase Bank and its affiliates will comply with all federal laws regarding consumer rights and protection moving forward. 

XXXX XXXX XXXX  Supporting Documentation : - **Affidavit of Truth** : Sent to Chase Bank , outlining the violations. 
- **Adverse Action Notice** : Denial letter from Chase Bank dated XX/XX/year>. 
- **Follow-up Correspondence** : Additional communication from Chase Bank dated XX/XX/year>. 
- **Proof of Agreement** : Evidence of my contractual communication with Chase Bank , including contract terms. 
- **Legal Definitions** : I am aware of the legal definitions of terms such as payment, promise to pay, and negotiable instruments under XXXX XXXX XXXX XXXX XXXX XXXX XXXX Chase Banks executives are fully knowledgeable of how the credit system works and continue to use it to their benefit while undermining consumers rights. 

XXXX XXXX XXXX Conclusion : Chase Banks actions represent a clear disregard for the federal consumer protection framework, which is designed to ensure fairness and transparency in credit and banking. As a federally protected consumer, I am submitting this complaint not only to the CFPB but also to other relevant agencies overseeing the banking system. It is imperative that these violations are addressed to protect consumer rights and to ensure that institutions such as Chase Bank are held accountable for their unlawful actions.