davidheineman/consumer-finance-complaints-large huggingface dataset:
Consumer complaint received 2024-08-03
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information belongs to someone else
Company: EQUIFAX, INC. (GA)

XX/XX/XXXX XXXX XXXX XXXX XXXX XXXX XXXX, GA XXXX Equifax Information Services, LLC XXXX XXXX XXXX XXXX, GA XXXX RE : XXXX  Block Request Dear Sir or Madam : I am a victim of XXXX. The information listed below, which appears on my credit report, is the result of that XXXX. 
These fraudulent accounts consist of a personal credit card XXXX XXXX XXXX XXXX  XXXX XX/XX/XXXX under the account number XXXX, an Auto loan account opened XX/XX/XXXX at XXXX XXXX XXXX XXXX XXXX account number XXXX, a personal credit card account opened XX/XX/XXXX at XXXX XXXX XXXX XXXX  XXXX account XXXX, a personal credit card account opened XX/XX/XXXX at XXXX XXXX UNDER ACCOUT XXXX. Also, a XXXX  XXXX Bankruptcy filed XX/XX/XXXX case # XXXX. 
Please block this information from my credit report within XXXXour business days, pursuant to section 605C of the Fair Credit Reporting Act Please send me notification of the actions taken. I appreciate your prompt attention to this matter. 
Sincerely, XXXX XXXX Please respond to email XXXX XXXX
Consumer complaint received 2024-08-03
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Was not notified of investigation status or results
Company: EQUIFAX, INC. ()

Hope you're doing well. I've run into a bit of a problem. While going through my credit report, I noticed some things that don't seem quite right, and it appears my identity have been stolen online. My nephew. Whos XXXX  XXXX XXXX help me out by finding a way to check if my XXXX emails were involved in this breach? To my surprise, it turns out that XXXX out of XXXX of my emails contain a lot of my sensitive and personal information. I want to emphasize that I'm not the one behind these accounts it would mean a lot to me it you could assist in removing the following from my credit report, these are the accounts :
Consumer complaint received 2024-08-02
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: EQUIFAX, INC. (GA)

Under the Fair Debt Collections Practices Act ( FDCPA ), I have the right to request validation of the debt they say I owe them. Be advised that I am not requesting a " verification '' ; I am requesting a " validation ; '' that is, competent evidence that I have some contractual obligation to pay them. Also I would like to state the multiple inaccuracies being reported in the same account which I have circled on the attached document, dates opened are inaccurate, last date reported is inaccurate, payment status is inaccurate, how can it be reported as a collection, charge off and XXXX  days late as well as different dates for last date active? These inaccuracies are hurting my credit profile and should be deleted. 

I have to date received no proof that I owe XXXX any debt and I am requesting that they forward to me full and proper documentation ( original alleged contract bearing my signature ) as evidence of this alleged debt. If they are unable to provide me with the proper proof then they must stop attempting to collect this alleged debt and remove it immediately from my consumer report. 

If they continue to claim I owe an alleged debt that they can not confirm with proof ( original alleged contract bearing my signature ) then they will be in direct Violation of the Fair Credit Reporting Act, Violation of the Fair Debt Collection Practices Act, and Defamation of Character. 

They have committed the following FDCPA Violations : 806. Harassment or abuse 807. False or misleading representations 808. Unfair practices 809. Validation of debts You have XXXX ( XXXX ) days from receipt of this notice to respond, during which time all collection activity must cease and desist. Failure to respond in writing, hand-signed, and in a timely manner, will be considered a waiver to any and all of their claims in this matter, and will entitle me to presume they placed this on my consumer report ( s ) in error and that this matter is permanently deleted. Provide the proof, or delete this alleged debt from all sources to which they have reported it. Please forward your documentation to me upon receipt of this letter. Please note that proper documentation is NOT a print out or bill, but rather actual proof of the alleged debts existence ( original alleged contract bearing my signature ). 

Lastly, please provide evidence of your authorization under 15 USC 1692 ( e ) and 15 USC 1692 ( f ) in this alleged matter. 

If I don't get proper documentation I will be filing my complaint at : XXXX And XXXX XXXX XXXXXXXX Also the response shall be used as evidence in pending litigation provided you fail to comply under the FCRA. 

Sincerely, XXXX XXXX
Consumer complaint received 2024-07-30
Product: Vehicle loan or lease — Loan
Issue: Problems at the end of the loan or lease — Unable to receive car title or other problem after the loan is paid off
Company: General Motors Financial Company, Inc. (CA)

XXXX XXXX XXXX XXXX XXXX XXXX  XXXX, CA XXXX Consumer Financial Protection Bureau XXXX XXXX XXXX XXXX, IA XXXX Subject : Formal Complaint Against GM Financial Dear XXXX, I am writing to file a formal complaint against GM Financial regarding the release of my car title. My name is XXXX XXXX, and I am the person on the title for a XXXX XXXX XXXX with the Vehicle Identification Number ( VIN ) XXXX. 

I paid off the loan for my car on XX/XX/XXXX. As per the state law, GM Financial is required to mail the car title to me within XXXX  days of loan payoff. It has now been nearly XXXX months, and I still have not received my car title. This delay is unacceptable and in clear violation of the law. 

Additionally, the car has been totaled, and the at-fault insurance company is refusing to pay me out until they receive the title. As a result, my family and I are stuck without a car, and the insurance company has ceased paying for a rental car. This situation is causing significant hardship and inconvenience. 

The relevant legal code in California that addresses the timeframe for releasing a vehicle title after loan payoff is California Vehicle Code 5753 ( c ) ( 1 ). According to this statute : " Within XXXX business days after receiving payment in full for the satisfaction of a security interest and a written instrument signed by the grantor of the security interest designating the transferee and authorizing release of the legal owners interest, the legal owner shall release its security interest and mail, transmit, or deliver the vehicles certificate of ownership to the transferee who, due to satisfaction of the security interest, is lawfully entitled to the transfer of legal ownership. '' Additionally, if the legal owner fails to comply, they are liable to pay {$25.00} per day up to a maximum of {$2500.00}. If they do not pay within XXXX  days following a written demand, the amount can be trebled to a maximum of {$7500.00}, plus costs and reasonable attorney 's fees. 

I request that the Consumer Financial Protection Bureau intervene and ensure that GM Financial promptly releases my car title as required by law. The address for the department handling these issues at GM Financial is : GM Financial Attn : Customer Service Department XXXX XXXX XXXX XXXX, TX XXXX GM Financial 's CA Finance Lender License # XXXX For reference, GM Financial 's legal registered name with the CFPB is AmeriCredit Financial Services , Inc. dba GM Financial. 

Thank you for your attention to this matter. I hope for a swift resolution to this issue to mitigate the ongoing inconvenience and hardship. 

Sincerely, XXXX XXXX
Consumer complaint received 2024-10-08
Product: Debt collection — Other debt
Issue: Electronic communications — Frequent or repeated messages
Company: CITIZENS FINANCIAL GROUP, INC. (FL)

The account was connected to my wifes debit card. Her card was compromised and she had to get a new card. The information was not updated on our end in a timely manner. However, it is a {$38.00} recurring payment and has now been corrected.
Consumer complaint received 2024-07-24
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information is missing that should be on the report
Company: Experian Information Solutions Inc. (OH)

I obtained this mortgage XX/XX/XXXX. In XXXX I requested a loan modification. I received paperwork that belonged to a totally different person m. The home was in Florida XXXX over XXXX, and not in my name. All the mortgage paperwork including XXXXersonal information/social security/account numbers . There was a lot of back and forth with XXXX because they didnt believe that I had this information, even though I couldve easily sent proof. 

Fast forward to now ( XX/XX/XXXX ). There is no record of my mortgage on my credit report. Not on any of the 3 major credit bureaus. I contacted XXXX who informed me that they are reporting my mortgage, and to contact the credit bureaus. 

Experian informed me that they were able to locate the account however it is under another persons name, my social, being reported on their report. Of course they couldnt tell me the name of the other person. 

XXXX. After them telling me to dispute it online and me telling them how if the account isnt showing up to dispute. After being transferred numerous times due to incompetence, a person looked up the account with my information and informed me that it is being reported, on another persons credit report, my loan number, my social security pulls it up, another persons name. 

At this point I didnt try XXXX XXXX 

I called XXXX back. Informed them of the information gathered. Informed the representative of the loan modification paperwork I received years ago that wasnt mine however XXXX didnt take seriously. She looked back on that year in my account, lets say without her being able to confirm that I was right, she never said it didnt happen. 

She told me to write to their credit dispute department with proof that they arent reporting ( you can pull my credit report and clearly see no mortgage is reporting ) and to wait 30 days. 

There is no use. If they are adamant they are reporting and are not looking that 1. My information is on someone else credit report, 2. my social security is out there, 3. I got another persons mortgage information in my safe, it is beyond working with this company. 

I been denied home improvement loans, synchrony ( XXXX ) closed my account due to me not needing credit because I am not a homeowner, and my credit score cant get above XXXX because there isnt a mix of accounts on there due to this.
Consumer complaint received 2024-07-24
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: Experian Information Solutions Inc. (CA)

I thought the economy was bad, but after looking at my credit report it is clear which is way worse all I see are inaccurate information which is causing me immense stress. I want to uphold my rights as a consumer, it is so depressing that I have to go through all this and I wouldnt even be able tXXXX XXXX XXXX XXXX for that because my cards will just get declined due to my credit score being low with all these wrong information.
Consumer complaint received 2024-08-06
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Investigation took more than 30 days
Company: EQUIFAX, INC. (GA)

I submitted a credit repair request to a company, but they still failed to respond within the 30-day timeframe required by law. This failure to respond has negatively impacted my credit and caused difficulties for me. I am now submitting a complaint to the CFPB to address the situation and protect my rights as a consumer.
Consumer complaint received 2024-07-24
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Problem with personal statement of dispute
Company: Experian Information Solutions Inc. (KY)

When I reviewed my credit report, I discovered that some of the information was erroneous. The 3 credit bureaus must validate these accounts in line with Sections 609 ( a ) ( 1 ) ( A ) and 611 ( a ) ( 1 ) ( A ). It is not authorized to fail to validate this reporting account as unverified information without providing any proof within the period allowed by law. The following account need to investigate and correct for erroneous reporting in my file and are listed on my credit report : XXXX  XXXX XXXX Balance : {$3300.00} XXXX  XXXX XXXX Balance : {$7300.00}
Consumer complaint received 2024-07-24
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information belongs to someone else
Company: Experian Information Solutions Inc. (CA)

I am writing to dispute several accounts currently reported on my credit report. These accounts are not mine, and I believe they were added due to errors or possible identity theft. I request that you investigate and remove these inaccurate entries from my credit report as required by the Fair Credit Reporting Act ( FCRA ). 

The details of the disputed accounts are as follows : Creditor Name : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX  - Account Number : XXXX Date Reported : [ Date Reported 2 ] According to the FCRA, credit reporting agencies must report only accurate and verifiable information. I am invoking my rights under the FCRA to dispute these accounts for the following reasons : Inaccuracy : The accounts listed are not mine, and I have never had any dealings with these creditors.

Identity Theft : I suspect that these accounts may have been opened fraudulently using my personal information. 

Additionally, if the investigation reveals that the information is indeed inaccurate or unverifiable, please notify the creditors in question of the deletion of the accounts from my credit report. 

Thank you for your prompt attention to this matter. 

Sincerely, XXXX XXXX
Consumer complaint received 2024-07-24
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: Experian Information Solutions Inc. (NC)

This account was discharged in XXXX  XXXX Order of Discharge that has been furnished multiple times to credit card company and to XXXX, experian and XXXX credit bureaus.
Consumer complaint received 2024-07-24
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: Experian Information Solutions Inc. (CA)

The errors on my credit report is a defamation of my character, and a clear violation of my rights as a consumer. I value my credit a lot but with these inaccuracies, it is quite impossible for me to achieve financial freedom and this has affected my opportunities and my mental health negatively.
Consumer complaint received 2024-09-20
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information belongs to someone else
Company: Experian Information Solutions Inc. (TX)

" I am addressing the issue with regarding the noncompliance. This is a violation of my privacy with my consumer report, since I control what is listed and what is not, that is considered identity theft. 

As per the Fair Credit Reporting Act, particularly under 15 U.S.C. 1681n, there exists statutory civil liability for willful noncompliance. This provision stipulates that any person who willfully fails to comply with consumer protection requirements may be liable to the affected consumer for damages, including potential punitive measures and reimbursement of legal costs. This underscores the importance of addressing and rectifying this matter promptly and responsibly. 
"
Consumer complaint received 2024-07-24
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: Experian Information Solutions Inc. (CA)

I am writing to formally bring to your attention the ongoing issue with Experian 's reporting of inaccurate information on my credit report, despite repeated attempts to rectify these errors. I have filed multiple disputes regarding the following accounts XXXX. XXXX XXXX - XXXX - Payment History for XXXX, XXXX & XX/XX/XXXX is incorrect - Date of Last Payment incorrect XXXX. XXXX XXXX - XXXX - Payment History for XX/XX/XXXX is incorrect - Date of Last Payment incorrect XXXX. XXXX XXXX - XXXX - Date of XXXX XXXX incorrect XXXX. XXXX XXXX XXXX XXXX XXXX XXXX XXXX - Payment History for XX/XX/XXXX and XX/XX/XXXX is incorrect - Date of Last Payment incorrect Despite my efforts, Experian has failed to correct these blatant errors. I have specifically requested the method of verification for these accounts and sent a certified letter of dispute on XX/XX/XXXX. However, Experian has neither opened these disputes nor provided any indication that they are actively addressing these issues. 

It is crucial that accurate information is reflected on my credit report, as these inaccuracies are negatively impacting my creditworthiness and financial standing. I urge the Consumer Financial Protection Bureau ( CFPB ) to intervene and ensure that Experian complies with its obligations under the Fair Credit Reporting Act ( FCRA ) to promptly investigate and correct inaccurate information.
Consumer complaint received 2024-07-24
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Investigation took more than 30 days
Company: Experian Information Solutions Inc. (IL)

In accordance with the Fair Credit Reporting act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681.

15 U.S.C 1681 section 602 A. States I have the right to privacy.

15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions 15 U.S.C 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years.

15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.
Consumer complaint received 2024-07-24
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: Experian Information Solutions Inc. (CA)

I have been a victim of identity theft. My information was used fraudulently and as a result I am seeing items on my report that I never was associated with. I filed an ftc report as I was instructed to by Experian. I have sent in this report but these fraudulent items still remain.
Consumer complaint received 2024-07-24
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account information incorrect
Company: Experian Information Solutions Inc. (NC)

In accordance with the Fair Credit Reporting act XXXX  account XXXX XXXXXXXX, has violated my rights. 15 U.S.C. 1681 Section 602 A. States I have the right to privacy. 15 U.S.C. 1681 Section 604 A Section 2 : States a consumer reporting agency can not furnish an account without my written instructions. 15 USC 1681e ( b ) ensuring maximum possible accuracy. The deficiency balance on this account show different.
Consumer complaint received 2024-07-24
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information belongs to someone else
Company: Experian Information Solutions Inc. (FL)

I am writing to delete the following information in my file. The items I need deleted are listed in the report.I am a victim of identity theft and did not make the charge. I ask that the items be deleted to correct my credit report. 
I reported the theft of my identity to the Federal Trade Commission and I also have enclosed copies of the Federal Trade Commissions Identity Theft Affidavit. Please delete the items as soon as possible.
Consumer complaint received 2024-07-24
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information belongs to someone else
Company: Experian Information Solutions Inc. (FL)

The Fair Credit Reporting Act ( 15 U.S. Code 1681 ) says ( 1 ) The banking system is dependent upon fair and accurate credit reporting. Inaccurate credit reports directly impair the efficiency of the banking system, and unfair credit reporting methods undermine the public confidence which is essential to the continued functioning of the banking system. 

So whenever there is a violation under the FCRA, it impairs the efficiency of the banking system. This is a violation of my privacy with my consumer report, since I control what is listed and what is not. In the event that any accounts are reported without my written consent, that is considered identity theft. 

This is a violation of both 15 U.S. Code 1681b ( 2 ) and 15 U.S. Code 1681c-2. This leads way to civil liability against the credit reporting agency for negligent and willful noncompliance under 15 U.S. Code 1681n, which allows for {$1000.00} per violation, for account listed without my expressed written consent.
Consumer complaint received 2024-07-24
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Problem with a company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: Experian Information Solutions Inc. (NY)

In accordance with the Fair Credit Reporting act. The List of accounts in the letter has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years. 15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.