Consumer complaint received 2024-07-29
Product: Debt collection — I do not know
Issue: Attempts to collect debt not owed — Debt is not yours
Company: EdFinancial Services (GA)

I sent the following letter via USPS Certified Receipt Requested. This letter was was delivered to the front desk, reception area, or mail room AND SIGNED FOR at XXXX XXXX  on XX/XX/year> in XXXX, TN XXXX. I have received NO response from EDFinancial and the negative reports are still found on my credit file. 

XXXX XXXX XXXX XXXX XXXX XXXX, Georgia XXXX XX/XX/year> XXXX XXXX XXXX XXXX XXXX XXXX XXXX TN XXXX, XXXX Subject : Formal Dispute of Unauthorized Loan Transfer and Demand for Immediate Correction Dear Sir/Madam, I am writing to formally dispute and demand immediate action regarding unauthorized ParentPlus loans that have been incorrectly transferred to my name and reported to the credit bureaus. The loans in question were originally taken out by my mother, XXXX XXXX XXXX - XXXX - XXXX XXXX XXXX # XXXX, XXXX XXXX FL XXXX, to pay for my college tuition via ParentPlus loans. I have recently discovered, via a credit report, that these loans were transferred or sold to EdFinancial Services and erroneously placed in my name without my knowledge or consent. 
I have never signed any documents or authorized the transfer of these loans to my name. This unauthorized transfer and subsequent reporting to the credit bureaus have caused significant damage to my credit report, and I am appalled by the lack of verification and communication from EdFinancial Services regarding this matter. 
Despite multiple attempts to obtain information about these accounts, I have been consistently denied access due to not having correct information associated with the account, which are my mothers. This obstruction is unacceptable, and it further demonstrates EdFinancial Services ' failure to properly verify the legitimacy of the account holder. 
Under the Fair Credit Reporting Act ( FCRA ), creditors are required to notify individuals in writing before reporting any negative information to the credit bureaus. Since EdFinancial Services failed to provide such notification, sending documents to my mothers home address - not mine, this reporting constitutes a clear violation of the FCRA. 
I demand the following actions be taken immediately : Proof of Authorization : Provide documented proof, including any signed agreements or electronic signatures, demonstrating that I authorized the transfer of these loans to my name. This proof must include the date and method of my alleged authorization. 
Immediate Removal of Negative Information : Instruct all relevant credit bureaus to remove the derogatory information related to these loans from my credit report, as these loans were transferred without my consent. 
Correction of Account Records : Correct your records to reflect that I am not responsible for these loans and that they remain solely in my mother 's name. 
Confirmation of Actions Taken : Provide written confirmation that the necessary actions have been taken to correct this egregious error and that the negative information has been removed from my credit report. 
If these actions are not taken within the 30-day period required by the FCRA, I will pursue further action, which may include filing a complaint with the Consumer Financial Protection Bureau ( CFPB ) and seeking legal counsel to address the harm caused by this inaccurate reporting and unauthorized transfer. 
This letter serves as a formal and firm demand for immediate resolution of this matter. Failure to comply with these demands will result in further action to protect my rights and credit standing. 

Sincerely, XXXX XXXX