davidheineman/consumer-finance-complaints-large huggingface dataset:
Consumer complaint received 2022-06-03
Product: Credit reporting, credit repair services, or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC. (CA)

Hello, In accordance with the Fair Credit Reporting Act : the following companies have all violated my rights and I would like to have the issue reviewed and resolved as soon as possible as the inaccurate items are causing me financial hardships resulting in a lower FICO score.

15 U.S.C 1681 Section 602 A. States I have the right to privacy.

15 U.S.C 1681 Section 604 A Section 2 : A consumer reporting agency can not furnish an account without written instructions. 

XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX
Consumer complaint received 2024-08-29
Product: Credit reporting or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information is missing that should be on the report
Company: EQUIFAX, INC. (NJ)

" The Fair Credit Reporting Act ( 15 U.S. Code 1681 ) says ( 1 ) The banking system is dependent upon fair and accurate credit reporting. Inaccurate credit reports directly impair the efficiency of the banking system, and unfair credit reporting methods undermine the public confidence which is essential to the continued functioning of the banking system.

So whenever there is a violation under the FCRA, it impairs the efficiency of the banking system. This is a violation of TILA US Code 1666B since I was never late.

I recently reviewed my consumer report and noticed an incorrect late payment record on my XXXX XXXX  account [ XXXX ]. I have always maintained timely payments on this account. Under the Fair Credit Billing Act ( FCBA ) and the Truth in Lending Act ( TILA ), creditors are required to accurately report consumer transactions and provide a mechanism for correcting errors in a timely manner. Please conduct an investigation into this matter, and if you can not provide documentary evidence of these supposed late payments, I demand these payments to be updated to on time as they should be as I was NEVER late. I expect these updates to be made promptly, in compliance with the law. 
"
Consumer complaint received 2022-12-03
Product: Credit reporting, credit repair services, or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: Experian Information Solutions Inc. (WA)

In accordance with the Fair Credit Reporting act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681. 

Account name : XXXX XXXX acct XXXX XXXX Account name : XXXX acct XXXX XXXX Account name : XXXX XXXX XXXX acct XXXX XXXX Account name : XXXX XXXX  acct # XXXX Account name : XXXX XXXX acct XXXX XXXX Account name : XXXX XXXX XXXX XXXX 
has violated my rights. 

15 U.S.C 1681 section 602 A. States I have the right to privacy.

15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions 15 U.S.C 1681c. ( a ) ( 5 ) Section States : no consumer reporting agency may make any consumer report containing any of the following items of information Any other adverse item of information, other than records of convictions of crimes which antedates the report by more than seven years.

15 U.S.C. 1681s-2 ( A ) ( 1 ) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate.
Consumer complaint received 2020-07-01
Product: Credit reporting, credit repair services, or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information belongs to someone else
Company: Experian Information Solutions Inc. (AR)

I was trying to purchase my first home and I decided to go through a first-time homeowners program because I needed help with the process. They pulled my credit to see where I was standing with my score. As they reviewed my report, they told me I had some derogatory items on my report. These suspicious accounts on my report are not mine. They are fraudulent and need to be removed. I never applied for these items. XXXX  XXXX {$1100.00} XXXX XXXX {$220.00} XXXX  XXXX {$0.00} XXXX XXXX {$2000.00} XXXX XXXX XXXX {$95.00} XXXX XXXX  XXXX {$1900.00} XXXX XXXX XXXX {$1000.00} XXXX XXXX XXXX {$530.00} CHAPTER XXXX BANKRUPTCY  DISCHARGED XXXX {$0.00}
Consumer complaint received 2020-07-01
Product: Credit reporting, credit repair services, or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information belongs to someone else
Company: EQUIFAX, INC. (AR)

I HAVE BEEN RECEIVING LETTERS IN THE MAIL FOR A WHILE NOW ABOUT ME OWING CHILD SUPPORT MONEY. IM NOT QUITE SURE WHAT ANY OF THAT IS ABOUT BECAUSE MY KIDS LIVE WITH ME AND I HAVE NEVER BEEN PUT ON CHILD SUPPORT. I ALSO GOT DENIED A CREDIT CARD FROM XXXX XXXX DUE TO A LOW CREDIT SCORE. I HAVE PULLED MY CREDI AND I SAW CHILD SUPPORT ITEMS AND LOANS ON MY ACCOUNT THAT DOES NOT BELONG TO ME. I STRONGLY BELIEVE MY IDENTITY HAS BEEN STOLEN. PLEASE REMOVE THESE ITEMS FROM MY REPORT.
Consumer complaint received 2022-12-03
Product: Credit reporting, credit repair services, or other personal consumer reports — Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: Experian Information Solutions Inc. (AL)

I have attempted to Dispute a company on my Experian report multiple times. I do not have an account with this company. I never consented to a loan for this company, despite the paperwork they provided with my name on it. I never visited the car lot to get a car. This account was opened by my daughter XXXX XXXX. I provided the down payment and I gave them a post-dated check to deposit at a later date to complete the down payment. I had to sign a form -- my daughter brought it to me at my job -- giving them consent to deposit the post dated check at the specified date. That's the ONLY document I signed. I disputed the account with CFPB and in the company 's response they state that they repossessed this car and that my signature was verified. This car has been at a car shop for most of the time. IT HAS BEEN OUT OF WORK. IT HAS NEVER BEEN REPOSSESSED. This company is not reliable and they have me mixed up with another person. But, if going by their statement, IF they repossessed the car and I paid and they gave me the car back, wouldn't that mean that the car is paid UP TO DATE? Their information is so conflicting. This is FRAUD and IDENTITY MIX-UP. 
Also, they state that they have received multiple calls from me regarding this account. That is a bold face lie and I have not called this company in years!!! They can not produce any recordings with my voice because I have not called them. I have enclosed their response to CFPB. 
XXXX deleted their account from my report because they saw all the inconsistencies and realized that this account is not accurate. I am requesting that Experian does the same. THIS IS NOT MY ACCOUNT!!! 

" The copy of the drivers license you submitted with your XX/XX/XXXX credit dispute was the same drivers license provided on XX/XX/XXXX when you redeemed your vehicle after it was repossessed '' " And we have received multiple phone calls regarding this account from a person identifying and authenticating herself as you ''
Consumer complaint received 2022-12-03
Product: Credit reporting, credit repair services, or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: Experian Information Solutions Inc. (NC)

XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX NC [ XXXX ] To whom it my concern, The Fair Credit Reporting Act I have learned that your Consumer Reporting Agency has assumed a vital role in providing accurate and fair information to the banking system 15 U.S.Code 1681 ( a ) ( 1 ) the consumer understand the term Consumer Report does not include any transaction or experiences between the consumer ( me ) and the person making the report15 U.S.Code 1681a ( 2 ) ( A ) ( i ).

I the consumer have the right to privacy pursu 15 U.S.Code 1681b ( a ) ( 2 ). Your agency has violated my right to privacy by furnishing private information about me without any lawful author. my written consent.

or I the consumer understand that " investigative consumer report '' Means that your agency has the obligation to hold personal interviews with neighbors, friends, or associates that may have knowledge about any such items in question, However, Your agencies only go off the word of the creditor which is a violation pursuant to 15 U.S.Code 1681a ( e ) Debtor Collectors have practiced abusive practices as stated in code 15 U.S. Code 1692 - Congressional findings and declaration of purpose. I duly request that all collections be closed as they are listed as open. Account can not be validated by original contract or proof that I owe them debt with a signed agreement between myself and debt collector.
Consumer complaint received 2022-12-03
Product: Credit reporting, credit repair services, or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: EQUIFAX, INC. (NC)

XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX NC [ XXXX ] To whom it my concern, The Fair Credit Reporting Act I have learned that your Consumer Reporting Agency has assumed a vital role in providing accurate and fair information to the banking system 15 U.S.Code 1681 ( a ) ( 1 ) the consumer understand the term Consumer Report does not include any transaction or experiences between the consumer ( me ) and the person making the report15 U.S.Code 1681a ( 2 ) ( A ) ( i ).

I the consumer have the right to privacy pursu 15 U.S.Code 1681b ( a ) ( 2 ). Your agency has violated my right to privacy by furnishing private information about me without any lawful author. my written consent.

or I the consumer understand that " investigative consumer report '' Means that your agency has the obligation to hold personal interviews with neighbors, friends, or associates that may have knowledge about any such items in question, However, Your agencies only go off the word of the creditor which is a violation pursuant to 15 U.S.Code 1681a ( e ) Debtor Collectors have practiced abusive practices as stated in code 15 U.S. Code 1692 - Congressional findings and declaration of purpose. I duly request that all collections be closed as they are listed as open. Account can not be validated by original contract or proof that I owe them debt with a signed agreement between myself and debt collector.
Consumer complaint received 2023-01-09
Product: Credit reporting, credit repair services, or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC. (NC)

I asked the credit bureaus to verify the following accounts but after sending in a letter of dispute, they still failed to verify the said accounts. 

In accordance with the Fair Credit Reporting act XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX has violated my rights. 

15 U.S.C 1681 section 602 A. States I have right to privacy.

15 U.S.C 1681 section 602 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions.
Consumer complaint received 2020-07-01
Product: Credit reporting, credit repair services, or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information belongs to someone else
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC. (TX)

This is the first time I have encountered identity theft. I pulled my credit for myself and there are a couple of fraudulent accounts that do not belong to me. Also, there are several inquiries on my name. I have not given anyone authorization to pull my credit. I have taken measures to make sure no one tries to open anything under my name again. Please remove these unknown accounts from my report as soon as possible
Consumer complaint received 2021-02-25
Product: Credit reporting, credit repair services, or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account status incorrect
Company: TRANSUNION INTERMEDIATE HOLDINGS, INC. (CA)

XXXX XXXX XXXX XXXX has been misreporting this account for over a year and a half, substantially dropping my credit scores, inhibiting me from getting credit, and creating an unjust financial hardship on me, XXXX XXXX XXXX XXXX XXXX charged off balance : {$11000.00} 82 % settlement : {$9400.00} paid in 3 payments XXXX amount : {$2000.00} XX/XX/19 Settlement payment dates and amounts : XX/XX/19 paid {$1100.00} XX/XX/19 paid {$4000.00} XX/XX/19 paid {$4200.00} Total settlement paid {$9400.00} XXXX received XX/XX/19 for the forgiven amount as a results of the settlement agreement I have attached 4 images to corroborate this claim 1. Screenshot of how the XXXX XXXX charged-off account is misreporting a balance to all three of my credit bureaus. 

2. XXXX XXXX XXXX letters showing they collected on this debt 3. Proof of the three settlement payments made to collection agency as per our settlement agreement 4. XXXX received for the forgiven amount
Consumer complaint received 2022-12-03
Product: Debt collection — Credit card debt
Issue: Written notification about debt — Didn't receive enough information to verify debt
Company: Resurgent Capital Services L.P. (NY)

I received several emails from lnvn funding, which is working through XXXX XXXX ( which i do not understand how they can be two agencies coming after the debt ). The emails went from XX/XX/2021 to XX/XX/2021. On XX/XX/2021 I requested for the agency to validate the debt. Which could be validated by sending to me via email or postal service. After that date I have not received any validation, nothing regarding the debt and they refuse to respond. This is part of right for this to validated. Also they sent personal information to an email they thought was mine but never verified that either prior to doing it with information about a debt and amount owed ( with no validation of debt ) I believe they are now trying to pursue a judgment. With out covering my basic rights revolving debt. I have also read several articles of this agency going against consumers rights and a class action suit.
Consumer complaint received 2023-06-23
Product: Credit reporting, credit repair services, or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Account status incorrect
Company: EQUIFAX, INC. (MI)

This is XXXX XXXX XXXX please do not deny my complaint by stating that I filed this by some other means than myself. This is done 100 % by me. The stuff on my credit report is wrong and Under 15 U.S. Code 1681b Permissible purposes of consumer reports I never gave any written consent to report anything on my consumer reports no consent is fraud.
Consumer complaint received 2021-04-14
Product: Debt collection — Medical debt
Issue: Attempts to collect debt not owed — Debt was paid
Company: CMRE Financial Services, Inc. (TX)

CMRE Financial Services keeps trying to collect money that I have already paid to XXXX XXXX back on XX/XX/XXXX. I have sent copies of the cashed check from my bank to both CMRE Financial Services and to XXXX XXXX on XX/XX/XXXX, but I just received another collection for the same service. XXXX XXXX read a CT scan on me on XX/XX/XXXX and they sent me a bill for {$110.00} on XX/XX/XXXX. I paid it on XX/XX/XXXX. Neither company will acknowledge that I provided copies of the cashed check. CMRE continues to send collection notices and I'm receiving phone calls from them also. I just mailed a certified letter to CMRE today with more copies of the same information that I sent them on XX/XX/XXXX.
Consumer complaint received 2023-01-29
Product: Credit reporting, credit repair services, or other personal consumer reports — Credit reporting
Issue: Improper use of your report — Reporting company used your report improperly
Company: Experian Information Solutions Inc. (HI)

In accordance with the fair Credit Reporting Act XXXX XXXX XXXX XXXX XXXX XXXX Has Violated My Rights. 
15 U. S. C 1681 Section 602 A. States I have the right to privacy.

15 U. S. C. 1681 Section 604 A Section 2. It States A Consumer Reporting Agency can not Furnish a account without my written instructions
Consumer complaint received 2023-06-23
Product: Credit reporting, credit repair services, or other personal consumer reports — Credit reporting
Issue: Problem with a credit reporting company's investigation into an existing problem — Their investigation did not fix an error on your report
Company: EQUIFAX, INC. (PA)

I'm really not sure what happened. I have mailed off letters to the credit bureaus continuously and thus far I have not gotten a response. My name is XXXX XXXX XXXX and I am filing this complaint for falsely reporting misleading information. There is no third party involved. Please review the uploaded letters.
Consumer complaint received 2020-07-01
Product: Vehicle loan or lease — Loan
Issue: Struggling to pay your loan — Problem after you declared or threatened to declare bankruptcy
Company: Santander Consumer USA Holdings Inc. (SC)

I have a loan with Chrysler Capital. My ex wife had filed Bankruptcy and the bankruptcy was final on XXXX of XXXX. I was not aware of the decision that XXXX XXXX had made with the act. I understand the fact about bankruptcy privacy law and do to the fact that ex wife was a co applicant. After that my wife and I were having difficulties with our marriage split up and divorce. Now I requested XXXX XXXX to explain to me what was goin on with my act. All I got was the run around. Finally i call on XXXX the XXXX XXXX and spoke with a young XXXX female and she explained to me that. They decided to forgive us for the bankruptcy. Since XXXX of XXXX i continued making regular payments to the vehicle. The young lady stated that they were not going to release the title till they get the full payment of XXXX. I asked her what i needed to do to get them to continue bssns she stated that i needed to refinance the vehicle with another finance company. I asked her what about the pmnts i made for a full year? She stated that it was voluntary ... I asked voluntary? All thia time i was making pmnts thinking everything was ok. Then i called the Credit bureau and asked for all three reports. Since i have brought this truck last year not once have Chrysler Capital reported my payments before the bankruptcy. I feel i have been discriminated against and filing a compliant on this matter. This is my first vehicle and last do to the experience that Chrysler Capital made me feel discouraged. Now I am asking for all my full pmnts that was made to Chrysler Financial plus the title to the vehicle. I will give them some time to review this complaint. Mean while if they do not meet my demands this matter will be taken on a civil action. Thank you for your time God Bless.
Consumer complaint received 2024-11-22
Product: Credit card — General-purpose credit card or charge card
Issue: Problem with a purchase shown on your statement — Credit card company isn't resolving a dispute about a purchase on your statement
Company: CITIBANK, N.A. (CA)

I requested a custom video using an item that purchased for the content creator. The video was to be 5 minutes long. The creator said the item would cost {$50.00}, and the video for 5 minutes {$150.00}. I sent the payment in the form of a tip after confirming the above. A couple weeks later, creator posts the video, but is only less than 15 seconds. I asked about our agreement and creator said she needed more money before another longer video could be made. I mentioned this violated our agreement, but she continued to ask for more money. I have attached screenshots of our conversation with the payment amounts and the agreed upon details.

I attempted to chargeback with my credit card company. They opened an investigation, but ultmately denied my request.
Consumer complaint received 2020-07-01
Product: Credit reporting, credit repair services, or other personal consumer reports — Credit reporting
Issue: Incorrect information on your report — Information belongs to someone else
Company: Experian Information Solutions Inc. (FL)

In a previous complaint I sent on XX/XX/XXXX I stated the following to EXPERIAN, " EXPERIAN IS IN VIOLATION OF THE FOLLOWING SECTIONS OF 15 USC 1681, I HAVE PROOF IN THE ATTACHED EXHIBITS. 
-15 USC 1681b ( 2 ) -15 USC 1681 ( b ) -15 USC 1681e ( b ) -15 USC 1681a ( 4 ) '' EXPERIAN response from their AUTOMATED system as I was told by an agent via phone automatically classified my complaint as not being made nor authorized by myself. 

How can an automated system determine who someone is or is not? Why are there no trained professionals handling these cases? As a victim of Identity theft who has submitted all of the proper documentation as dictated by FTC in relation to identity theft, I find it both disturbing and frustrating that no one in this department is taking my case seriously. I have been passed off by several different agents when I call, one agent even going as far to lie about what was submitted and when, with every other agent after stating they couldn't even see it yet. I am tired of EXPERIAN 's lack of professionalism, especially when handling serious matters such as these. This company assumes that we as federally protected consumers do not know our rights however, I DO! 

I know exactly what each of those sections state and exactly how EXPERIAN has VIOLATED my rights pertaining to each section that I listed. Please do not attempt to say this is not me again when I am sending you NOTARIZED Affidavits and my personal identification that verifies who I am. Also to note you have violated the FCRA again through your prolonging of this affair. 

- 15 USC 1681c-2 ( a ) It is passed the allowed time for you to remove and block the information I included on my Identity theft report that you received Via Mail AND this online portal! I have proof in Exhibit C. 

I DEMAND THAT YOU FOLLOW THE LAW EXPERIAN and teach your staff to do the same because everyone of your agents I have spoken to has NO CLUE what that section is and they are on your FRAUD department staff. How can they not know the basic rules when regarding what their department is designed to do?! 

You are Damaging my reputation and causing me tremendous emotional distress including financial harm preventing me from getting assistance I need due to your reporting of Inaccurate, fraudulent information.
Consumer complaint received 2020-07-01
Product: Debt collection — Other debt
Issue: Attempts to collect debt not owed — Debt is not yours
Company: I.C. System, Inc. (FL)

{$630.00} open balance. Original Creditor XXXX XXXX. I C SYSTEM LAST REPORTED XXXX XX/XX/2020. i NEVER OPEN THIS ACCOUNT ITS NOT BELONG TO ME