Milford chronicle., 1957-06-21
Hospital Personnel
Attends Workshop
CONTINUED from page one)

servicemen. The benefits of this
program are provided by Delaware
doctors and hospitals while the
administration, including payment
for services, is handled by Group
Hospital Service for the federal
government, which pays for the
program.
Mr.. Leonard Davis, supervisor of
the Case Department of Group Hos
pital Service, Inc, chaired the all
day meeting and introduced Cap
tain Joseph p O'Brien, Admins
traitor U.S.A.F Hospital, Dover Air
Base, as the first speaker.
In his talk on "Medicare and the
Serviceman", Captain O'Brien cited
the morale-boosting results of the
Government program to service
men and their dependents. Although
he recognized problems Of the pro-
gram which he attributed to the
newness of the program, Captain
O'Brien stated that "Medicare" has
been enthusiastically received by
servicemen. Captain O'Brien paid
tribute to civilian physicians, hos
pitfalls, and to Blue Cross-Blue
Shield administration for the medi-
cal care benefits servicemen are
obtaining.
Mr.. II. d. Hamilton, business
manager of the Delaware Hospital,
spoke on "Medicare and the Hos
pitals". Mr.. Hamilton, after brief
ly covering some of "the unlimited
number of operating problems" of
the program concluded that it is
doing a fine job as far as the hos
pitfalls are concerned. Considering
the area covered and the scope
of the benefits, the paperwork has
been cut to a minimum" he said.
MI. Hamilton also stated that he
would like to suggest that the
greatest virtue in the whole 'Medi-
care organization is the selection
of local agents (the various Blue
Cross plans) who are intimately
familiar with the operations of the
hospitals in their areas" He con-
tinued, Il regard the 'Medicare'
system of administration operated
by Blue Cross as being infinitely
better for all concerned than the
type of costly bureaucratic certifi-
cation of cases which / have ex-
perienced in other places"
Miss Norma Mercante, in charge
of Special Accounts in the Case
Department of Group Hospital Ser
vice. outlined "Medicare Admins
tration". Mr.. John L. Crickenberg-l
er, Accounting Supervisor of Group
Hospital Service, Inc, reviewed the
government reimbursement pro-
gram for ''Medicare"
The AFTERNOON session was de-
voted to other aspects of hospital
Blue Cross relations. Mrs. Lillian
Bender, General Office Supervisor,
Group Hospital Service talked on
The Importance of Blue Cross
Blue Shield Certificate Numbers"
In her talk, Mrs. Bender asked hos
pital personnel to encourage the
constant us of Blue Cross-Blue
Shield identification cards by mem-
bers who are admitted 10 the hos
pitaL with over a quarter of
million Delaware members in our
Blue Cross and Blue Shield Plans,
Mrs, Bender said. "it is more i'm
portant than ever that members
use their identification cards to
identify themselves correctly so
proper credit can be given them"
Mrs. Bender also pointed out
that the Plan is considering chang
ing the filing system from an al
phabetical file to a numerical file
and that, therefore, each Blue
Cross-Blue Shield member must be
educated to carrying his Blue
Cross-Blue Shield certificate num-
Der with him at all times. "A Blue
Cross-Blue Shield identification
card is like fingerprint," she said. |
mo two combinations of certifi- |
cate number, group number, or
subscribers name is alike" All
this information is contained on an
Identification card. Duplicate iden-
tification cards are available at the |
Plan office" Mrs. Bender remind |
ed the hospital personnel at the
workshop.
"Out-Patient Benefits" was the
subject of Fl. Fl. McFadden, assist
ant supervisor, Case Department,
Group Hospital Service, Inc.
And, following an informal dis
cussion, Mr.. Robert c. Denzler,
Assistant Managing Director,
Group Hospital Srvice, Inc, con-
cluded the workshop with a talk |
on the Importance of good Hospi- |
tal-Blue Cross relations.
Guests attending the meeting
were:
Kent General Hospital. Glenn
ent Bowd e, credit manager; Eve
lyn StarkCy, disqualification insur-
ance clerk; Beebe Hospital: Hele-
ma Burton, cashier; Dorothy Scud-
der, admission clerk; Memorial /
Hospital, Wilmington: Dorothy /
Palandrani, credit office; Helga
Cowan, Blue Cross Office; Ronald /
w. DeameT, admitting office: Del
aware Hospital: Nancy A. Moore,
business office; Marie Taylor, busi-
ness office; Rita M. Partisan, sec
retary to business manager; Mrs.
Ruth Thomas, Blue Cross billing
clerk; Madeline NJ Waller, office
manager; III. ID. Hamilton, business
manager; j. E. Hastings, Eleanor
5. Westcott, Out-Patient Depart
ment; Emma Wilmington, Emer-
gency; Nanticoke Memorial Hos
pital: Ruby Mayer. Meryl E. Hick-
man, business office; Della Hast
ings, bookkeeper; Milford Memo
rial Hospital: Mrs. Joan Shockley,
business office; G. r. Lorenz, ad-
ministrator; Eugene dupont Con-
valescent Hospitals Mrs. Helen F. |
Brown. Evelyn Dashiell; st. Fran
els Hospital: Loretta Lestardo, |
Mary Gallagher; Wilmington GEN
eral HOSnifal. Frances Dnnlan.