The Waterbury Democrat., 1932-07-16

Highway Commissioner John A.
 Macdonald to-day announced an almost complete reorganization of the Connecticut highway depart- ment and the introduction of new | policies and procedures which have placed the department on basis of efficiency hitherto un-
 reached in it's history.
 The work of reorganization has
 consumed more than a year and a half and was successfully conl- pleted at the close of the depart merit,s fiscal year, It included comprehensive survey of the or ganization structure, the policies and procedures of the department; and the formulation of a complete reorganization plan, some changes in policies and an entirely new and integrated procedure system. Both the necessary preliminary
 surveys and the work of reorganiz- ing the department were conducted by Griffenhagef1 & Associates, firm with 20 years experience in | the field of public administration and finance, with J. C.. Robinson | in direct charge. In their final report to Commissioner Macdon- aid, Griffenhagens & Associates state: I've know of no state high way. department that is better or- gaf1ized or that is, operated more efficiently and economically than l the Connecticut state highway de- partment now is,, and in our ex- l perience We have dealt with the highway departments of many of the states"
 In making announcement of the reorganization, Commissioner Mac
 donald stated: We are exception-
 ally pleased with the results of the l organization program and feel that | immense gains fin efficiency and economy have been made which canont fall to benefit the state"
 In 1930 when it became apparent
 that larger quarters would be avail able the following year, Con- missioner Macdonald feeling that l the department had grown into an exceptionally large organization handling huge sums of money and l knowing that no independent in- | yestigation or appraisal of pro- Lcedures and methods had ever l been possible in the rush of road building operations, decided that the time was ripe for a review and l revision of administrative proce- dure.
 board of finance and control for the required authority. This was granted and the firm of Griffep- hagen & Associates. already Ia miliar with the states financial af- fairs, was retained to conduct
 survey of department operations and to make such recommenda- l tiOns for necessary improvements
 as they saw fit.
 | Both the survey and the con- structive improvement program
 were carried out with small con suIting staff | nd changes effected | gradually during the past year. During the course of the work certified public accountants. civil I enxineers, highway engineers, specialists in organization and per sonnel.. and management engineers were employed. as required Tn cov- ering every phase of the depart | ment's work.
 In reporting the results of the survey, 1t was stated that nothing i radically wrong with the depart ment had been found; that there was exceptional loyalty among the | executives and employees of the department to Commissioner Mac ! donald and that everyone In the | department was striving for its | best Interests and those of the state: but that reorganization along modern lines would further inc crease efIiciency.
 Some branches of the depart | mei9k were operating nB almost tl,- | dependent departments rather than | as tInita of the same department.
 There was . duplication of some | Of the work and too many persons were responsible for the same things. Different people enRnHed | oh tho same lines Of endonvor nn' | turaily produced dIfkofont results and difforcnt opinions, 70 that of-
 ten they were working nt erosH
 11hs survey revealed that thsrs