New Britain herald., 1928-12-20
STOCKEL EXPECTS
 ID END CONGESTION
Assembly My Provide Relief at
 Motor Vehicle Burola

dAftI0rQ, Dec. .U.-EllHlinatlOH Ul many rcd tape processes, new quar- ters where adequate service can be given. and cooperation from the public in the way of securing regis trations early are of prime necessity if the annual congestion and delay in securing motor vehicle registra- tions are to be avoided. says Com- missioner Robbins B. stoeckel in the December bulletin of the state motor vehicle department.
 That the legislature, at its session which begins next month, will have before it the first two of these pro- posals is likelihood. the commits sioner indicates. The project to con- struct a building to house the motor vehicle and other departments Is already started. It is considered con- jectural which of the processes now in use can be eliminated to cut the red tape surrounding the taking out of registrations and operators H. ccnses, but . study Is being made. and the commissioner feels that there are q number which could be done away with without injury to the present system.
 Says Public Must Cooperate
 Where the public must cooperate. he says. is in making larger num- Der of applications earlier than has been customary. As the situation now exists. annually 325.ooo persons take out registrations. 350,000 se- cure operators licenses. there are approximately 80,000 transfers, and fully 75.000 cases dealing with &C., cidents, suspensions and other activi- ties There is steady increase of about 10 per cent in each of these groups. Fully one-half of the regis tration. transfer and licensing bus mess is now crowded into very short periods before the first of each year and a few days around March l.
 Comparatively few applicants take advantage of opportunities and extra privileges offered to get early registrations. and thus relieve con- gestion. A few legitimate reasons for delay are put forth. but. in the com- misaioner's opinion ito . prejudiced observer they appear trivial"
 "One is that there may be heavy snow storms later and accordingly tho registration will not be needed after January l. Another is that people are poor after Christmas and they wait until December 30 50 as not to have to give up any money until the very last minute. There are occasional meritorious cases of this kind. But in the final analysis, the reason which frank people of honesty give for failure to secure registration in ample time is neglect" or astination."
 Tremendous Pressure Of Business"
 The overcrowding Of all available space and overwork of the clerical force creates situation wherein a number of persons "become im- patient. file complaints and to a con- siderable extent make things un- pleasant for those whose duty it is to wait upon them" That these complaints occur makes it seem likely to the commissioner that there is q much larger dissatisfied group, of which the complainants are the extremists. With this in mind, he has sketched in the bulletin the sit- uation as it appears to department officials. and as it must appear to the public. more of the adult popu- lation of which is in close touch with tho motor vehicle department than with any other state department.
 Tt is a fact" he says "that with the best intentions in the world the department is only able to keep up to the increase of business through the cheerful cooperation of the public. Those who are members of long standing in the department be- gin now to realize the tremendous pressure of business which has de- veloped in the last few years. This seems to indicate that the time has about come when more executive machinery is needed 50 that every member of the public can receive that attention to which he is en- titled on every problem. Another deputy is needed and enough addi- tfonal executive help to strictly su-