Putnam patriot., 1928-02-09
WAS WELL TREATED
 ON WAY TO PUTNAM
Man Whose Baggage Goes Astray Praises Conductor
 On State of Maine
Dress Suit Case And Chow Dog Fol
 low To Dsyville

A passenger on a N. Y., N. H. X H. railroad train from New York to Put nam missed connections with q 'ked Cap" in the Grand Central station and boarded his train minus dress suit ease and basket containing chow dog. A courteous conductor offered his services. The passenger did not have to return for his baggage. Through the kind offices of the ticket taker the dress suit case and dog ar rived in Dayville at an early hour the next morning.
 The passenger tells how it all hap pened in a communication praising the service rendered It is an interesting bit of every day life among the thou sands who travel and evidences how easily tangle can be strengthened out by an official who knows just what to do and Is willing to do it. Quoting from -Along the Line little period ical printed in the interests of the em- ployes of the New Haven road:
 Commendation
 December 12, 1927. K. M. Smith, Div. Supt., N. Y., N. H.
 & H. K. R., Grand Central Ter
 minal, New York.
 Dear Sir:
 On November 22nd I was a passen- ger on the State of Maine Express from New York to Putnam, Conn, and l want to take this opportunity of es- peciaily commenting the ticket collect or on that train--I believe his name to be Shea.
 Upon my arrival at Grand Central l handed a suit case and a basket con- taining a thoroughbred Chow puppy to a "Red Cap" and told him what train l was going on. further told him that had a telegram to send and that he had better follow me, to which he replied T will meet you at the train. It's the State of Maine, isn't it?" 1 said Yes" l arrived at the train just in advance of leaving time, and looked all over the platform for the porter but could not find him. l then asked the conductor if he had seen Red Cap" with a suit case and dog; he told me no, but that there were several dogs in the baggage car. By the time I had looked in the bag gage car the train was in motion, and my dog was not there although several others were. 1 then went the full length of the train without finding my property, so informed the ticket coil lector that it would be necessary for me to leave the train at l25th Street. He inquired where l was going, and told him Putnam, but that my home was in Dayyille, Conn.
 Conductor Acts
 With that he informed me that he would be only too glad to telephone from New Haven when the train ar rived there and arrange for my prop erty to be forwarded on the midnight train to New London and thence on the boat train to the proper destina- ton. When we arrived at i25th Street he requested the platform man there to have the missing baggage placed in the Stationmaster's Office, and that he would give the necessary instructions after his arrival at New Haven.
 Before we arrived at that station talked with him and offered to pay him for his trouble: he refused to ae- eept my remuneration. but at the same time was one of the most courteous and considerate train officials it has ever been my pleasure to meet.
 The following morning at about seven o'clock called at the station in Dayville, and there. needless to say to my delight. was both bag and puppy. l assure you appreciate such service. and have been singing the praises of both the New Haven Railroad and this