Richmond times-dispatch. [volume] (Richmond, Va.) 1914-current, 1922-12-31
IN HOTEL is MATTER
OF HIGHEST SPECIALIZATION
Real Science Is Needed to Keep Inn, Says Head of
WaldorfAsoria Corporation-Must Have
Every Convenience.

keeping. and he taught tho world
new standards in his we'll beloved
profession.
AS Mr.. Boldt may be said to con-
meet tho old and new in hotel op-
Grafton. so the Waldorf Astoria
links the old time small hotels with
tho monumental enterprises which
today number thousands OF rooms
and count their guests in millions.
To quote statistics; In the one
group OF five New York hotels which
we operate-but one unit OF the ho-
tel industry Of the city-l.00o.5 500
guests were registered in the year
1920. Il somewhat parallel organ
ization known as the "Pershing
Square Hotels" comprises Ave large
establishments also, and contains
like our own organization. one Of
the three largest hotels In the world
The Pennsylvania Hotel. at present
the largest OF all. numbers more
than 1000 rooms.
The New York hotel system liz
the Official host of the world for
America 1t condenses the comfort
and advantages OF long experience
IN catering to countless millions over
the centuries. Our hotels must and
do fulfill the exacting function OF
welcoming and caring for the peo-
pie OF every land. under conditions
adapted to their individual require
ments. a series of highly organized
departments OF hotel service must
be maintained. and IL Is no infre-
quent occurrence. for instance. to
find an entire floor reserved ex-
clusively for English speaking
guests OF particular nationality
where all attendants. from the clerk
at the registration, to the maid. tel
ephone operator. and waiter who
serves his special "nationalized"
dishes-arc either OF the same ma
t!onality or speak the language flu
entity.
Foreign Service.
Many of the New York hotels main
tain IN foreign countries special rep
rtaentatives and facilities to take
care OF the guest before he leaves his
own country-book his hotel accom-
modations. arrange his Itineraries.
supply information. and help In plan
mir : arrangements in the greatest de-
tail.
This foreign service Is. vice versa.
at the disposal Of the hotel guest
leaving New York fer foreign coun-
tries. for in the hotels themselves are
established foreign clubs. reading
TO ms. special banking service. and
many other highly specialized IA
cilIties.
New York City hotels have long
been models for construction and
management OF hotel operations
modern hotel IN the United States or
Europe would think of beginning his
work without first making a careful
study OF our monumental hostclr!es
In most Of our hotels. the visitor
VIII find that his every wish may be
fulfilled without leaving the building
4 :idy with children may be assigned
TO &. "Woman's Floor" on which men
are never roomed. There she will
find playground and nursery for
the children, where they may romp
with the attendant. On the "wo-
mans Floor" the guest will find
Undressing salon. library. reception
rooms and many other special GER
vices.
There are house physicians always
subject 10 call-even dental office
in some hotels. Brokers' Offices
travel and information bureaus. drug
stores. barber shops. Turkish baths
swimming pools. etc. are quite or
binary sdjuncts to the hotel opera
ton. as we'll as speciality shops FOR
ladies. haberdasher!es and innumer-
able other cOnvcniences.
Places of beauty.
Aesthetically, our hotels rank
highly for their beautiful architec-
ture. their wonderful tapestries,
paintings and furnishings. and 1t Is
no uncommon occurrence. for in
stance. to have classes of art stu
dents request the privilege OF being
guided through the hotels and earn
Ing OF the various treasures on dis
play there. Our music is also an In
teresting feature. and orchestras OF
the highest type. often directed by
wo. Infamous artists. are included in
the hotel organizations.
Likewise. In the kitchens-our chefs