Perth Amboy evening news., 1922-05-22
ELLEN YOUNG
DOCTOR OF SALES
BY Ruth Leigh
Author OF THE Human Side of Re-
tail Selling" The A 3 G of Retail
ing" etc

employers have consideration for
their stenographers in their dicta-
ton policies.
DO you know what my employer
does?" said the young woman. Calls
mi in for dictation in the morning,
and starts to dictate a letter. He
J keeps me sitting there. then, while
, he interviews other people in the
concern. Phones to the country club
about his golf bag, phones to an em-
ployment agency to hire a maid for
his wife. In other words. he wastes
about an hour of my time doing all
these things while I'm sitting there,
and then he wonders why / don't
get all my letters out at the end of
the day"
Miriam Clayton, her friend. inter-
rupted at this point. MY boss is
even worse. He chews a cigar all the
time he's debating or else he strides
up and down the room with his back
to me, and then he gets irritated
when / interrupt his dictation to ask
him to repeat a word"
Ellen Young was in. thorough SYM
pathy with the business problems of
these two young women. Most sec
retaries l nave known find 1t a great
waste of time for a man debating
letters to read off the name and adj
VI 4 WYNN ~ lAtSi tAAAA1
IL he were TO number each letter.
then say: 'Taae IL letter to No. l.
| After the letter was dictated, he
could hand her the letter and she
could get the name and address
from it,"
Miss Clayton remarked: THAT is
a good idea. 1t would not only save
time in dictation, but it would in
sure more accuracy. There would be
no chance of our getting names and
numbers wrong"
The young secretary, Miss Wal
pole. who had first mentioned the
subject of inconsiderate employers,
turned to Ellen Young. do you
know what Mr.. Dunlap did yester-
day? He was in a hurry to get three
envelopes addressed because he
wanted to catch the $50 train. l
put them in my type writer, and
while l was addressing them he was
clutching the envelope. OF course, I
got and fustered. Any n
would. Then, when he found that l
had spelled Minnesota" wrong, he
got angry. AS if l didn't know how
to spell it under ordinary circum-
~stancesi"
Another thing" Miss Clayton
mentioned at this point. why will
bosses allow all of their d~ictation
accumulate for two or three days.
and then suddenly get a dictation
fever at 4 o'clock in the afternoon
and want all the letters out that
day."
Ellen Young agreed. at would be
such a simple matter" she said, IF
every man would answer his mail
the first thing in the morning. 1t
would give stenographers h
chance to dc their work accurately
| during the day. OF course. there are
occasional letters pertaining to mat
tiers that come up suddenly, that
occasion a stenographer's staying a
little later. Most people. / find,
don't mind these occasional circum-
stances. It's the habitual careless
ness in employers dictation policies
that stunts growth of a good Sec
rotary"
Late that afternoon the Office of
| Ellen Young, Doctor of Sales, was
busy mailing out white-enveioped
engraved announcements. an unus-
ual procedure in the office of this
busy sales counsel.
A gruff, gray haired client who
had dropped in to see Miss Young.
inquired about the unusual activity
and Ellen Young's secretary showed
him the announcement:
ITO inform business friends, clients
and associates of
Ellen Young, Doctor of Sales
of her retirement from business life,
and to thank" etc.
"H'h. She's getting married, eh?"
The gruff client had a twinkle in his
eyes. well, that's what happens to
EN- all. Smarter they are in bust
ness, the harder they fan"
The secretary laughed. Il guess
this was so interesting a proposition,
we'll Miss Young didn't mind CIV
ing up her business practice"
shes right. It's worth lift h
marries the right man."
This is the last business talk by
Ellen Young, Doctor of Sales.
If you have been following these
practical business articles which
have appeared every day for the last
two months, you have undoubtedly
received many suggestions that you
can p~rofitably apply to your W
work.
Further business advice may be
| obtained through this paper from
Ruth Leigh. author of this series, If
a self-addressed stamped envelope
is enclosed for reply.
| Copyright, 1922, by Public Ledger