New-York tribune. [volume] (New York [N.Y.]) 1866-1924, 1921-10-09
ADVERTISEMENT
A New York Hotel
ofGoodReputation
and Fine Location

ana Tlnc Location
In changing our living place the last
or september, circumstances arose
mat brought us back to the HOTEL
bELLECLAlRE. Broadway at 77th
ST., where we lived once before for
two years and liked it very much.
The Bellcclairc changed ownership
June | ast-but the Belleclaire was
belieclalre to us and that is why we
returned to it.
Habit is strong with all of u.s. as you
know. We form attachments for
people or places and we cling to
tten-as we should
In returning to the Belleclaire. we
met guests that have lived there for
years. Its ownership might change,
but Belleclaire is home to them.
Home is the big factor in the lives
Of all Of us, is it not2
The new owner of the Belleclaire is
WALTER GUZZARDI, man with
a stock of experience that qualities
him as one of the most able and
affable hotel owners in the country.
He and I sat together in the main
dining room Wednesday night, talk
ing over his plans for the future.
Mr.. Guzzardi said he was glad to
own the Belleclare for its good
reputation and its fine location. He
hopes to add to its reputation, but
he can't do anything with the loca-
ton except to emphasize its conven-
fence to people in and out of town.
The thought constantly in the mind
of Mr.. Guzzardi is: What can do
today that will make the Bellec1aire
better tomorrow"
With that thought uppermost in the
mind OF an alert, experienced hotel
man, improvement is bound to be
made.
Great Improvement is already mani
fest.
From June l last, until October
painters, decorators, furnishers, have
been at work. They have accom-
plished wonders.
The Belleclaire looks, and is, most
attractive home-"more nearly a
real home than any hotel we have
every stopped at" guests say.
Many guests have written Mr.. Guz-
zardi very complimentary letters
about the great transformation
which has taken place in the Belle
clare and the greatly improved
service he is giving there.
Yesterday" with Mr.. Guzzardi
means only what was done to build
reputation. To-day" means putting
himself in the position of GUEST
and making observations, accord
ingly.
He arrives at his hotel every morn
ing from his home in Flushing. As
ne alights from his automobile he
imagines himself a guest arriving at
the hotel He observes, in turn. the
automobile attendant, the doorman
the bellboys, the clerks. He notices
that al are on the alert, ready with
smile to serve any guest.
He asks the clerk to give him a kew
to a different room every morn;ng
Taking the elevator, he quickly Oh
serves whether the elevator and the
elevator operator are working right
On has way to the room, he notices
the hallway. Is it clean?
Entering the room, does it look
eight! Is everything in its place :
He tests the telephone. He looks in
the bathroom. Is it clean2 Does
the water run freely? Are there
plenty OF towels? He tests the din
ing, room service. By telephone, he
orders coffee, which is promptly
served hot in a thermos pot
After leaving the room, he returns
to the rotunda and leaves the kew
with the clerk-and then he changes
from guest to hotel man.
He visits every part of the hotel
every day. Every day, in spite of
every care taken by everybody in
the organization, something is found
to correct, and it is corrected at once.
That which is wrong today therefore
becomes right tomorrow. It's To-
day and Tomorrow throughout the
entire organization.
His general manager Mr.. Heath. and
his assistant manager, Mr. Sheppard.
are as keen to find out every dav Il
everything is going right as is Mr..
Guzzardi. He has two very able
associates in these men.
You can understand, therefore. why
the Belleclaire is always in order
why 1t IS always prepared to receive
guests IN way to make them feel
at home at once
The main dining room, which fronts
On Broadway and Is along the 18th
Street side, where it opens into its
ally-the Palm Room-gives very
pleasant environment, while being
rourteously and promptly served
with good home dishes, splendidly
cooked. including Bellcciairc's "a