Pullman herald. [volume] (Pullman, W.T. [Wash.]) 1888-1989, 1921-10-14
VISITORS WEEK AT
TELEPHONE EXCHANGE
Manager Ruth Invites Patrons to
Visit Exchange and Inspect New
Switchboard

local telephone exchange ana many
patrons of the company are accept
ing the invitation of Manager ] G..
Ruth to visit the exchange aud in
spect the new Kellogg switchboard,
just recently installed The entire
exchange has been rehahlitated dur
ing the past few months, the follow
ing features having been added as
part of the program for the improve
ment of the exchange: Machine
ringing, keyless listening, registered
peg count, secret service. traffic dis
tribution, dark keyshelf, revertive
ringing tone, ringing control. in
Simultaneous recall and instantaneous
disconnect. Supervisory disconnect
and recall has been established on
the rural lines by the subscriber
ringing Off"
In a letter to his patrons, which
accompanied the invitation to visit
and inspect the exchange during in
spection week or at any other time,
Manager j c. Ruth said in part,
concerning the new improvements
I'VE as a public utility company,
covering this particular locality,
know and appreciate your wants, and
1t Is our desire to fill these wants
properly. Taking you into our con-
fidence we know that if we do serve
properly, an increased subscriber
list is the result Cur financial sue
cess depends upon many elements
high-class service first, then well
maintained physical property, pro-
ducing service at a minimum expense
to the subscriber, and lastly, obtain
ing rate from the public which
will furnish fair return to our in
vestors.
In the new switchboard which we
have installed, a unique automatic
call distribution insures an operator
answering your call instantly. In our
new switchboard this is accom-
plished by every operator having
your line signal before her. The
instant you lift your receiver, the
speediest operator is at your serv
ice. This not only improves your
service but every subscribers serv-
Ice 1t means a fast answering time
and where formerly it was possible
for only one operator to wait unon
predetermined. segregated num-
Der of subscribers. she is now able
to serve any subscriber in the ex-
change; in other words, the quickest
operator answers your call
There are no listening KEYS in
our new switchboard and it is not
possible for an operator to listen in
on an established or talking connec-
tlon After the operator has re-
celFed your call, she completes this
call by depressing a key which auto
matlcally sets ringing machine.
winch in turn rings the bell of the
called subscriber Internationally one
second on and four seconds idle
until the called party answers or the
calling party hangs up his receiver.
at which time the automatic ringing
is discontinued
In connection with this auto
matte ringing. you, the calling sinh
scrlDer, receive an audible tone in
your receiver each time the called
subscribers bell rings, which indi-
Gates to you that the subscriber is
actually being signalled. and if is
therefore not necessary to anv time
to Joggle your receiver hook to at
tract the attention of the operator
TO ask her to re-ring the party. The
only time the receiver hook is to no
operated is to attract the attention |
Oh the operator in case of a recall
In TACT, If you depress and release
your receiver hook during a CONVEX
satlon you would be disconnected
from your party.
The new exchange is a telenbona
switching plant that offers the maxi-
mum of good service with the mini
mum of trouble and maintenance
expense.
The telephone company is essen
TALLY a plant of your own. It has
therefore, more than selfish inter
ests to serve. 1t has pride in its
entity and is and must continue IN
be, an important factor in the com
munity. of which it is so essentially
part; and it must serve all fully.
fairly and well.
The management of the company
has earnestly sought to give its sub
scribers the highest type of tele-
phonic communication 1t hopes to
meet the approval of its subscribers
and stockholders and the commenda-
ton of the public generally"