Mexico weekly ledger., 1920-12-30
Open Letter to the Man
Who Wants Electrical Service

Dear sr:-You have al automobile and it is electrically equipped. Yes,
that is correct. Nearly every automobile has some kind of electrical equip.
nent; and you say that you have had trouble with yours, too. Well, that is
mot unlikely a. n o matter what system it may be, there is always a posi-
biity If it being rendered inefficient ~ some such calamity IS an acct
dent, neglect, abuse or ordinary wear and tear Perhaps the nature of your
trouble was only the matter of a little adjustment, o perhaps the replace
nent of an inexpensive part but anyhow, whatever it may have been, it was
fely that a few days after the repair was made some more trouble de-
veloped that made it necessary for you 70 return to the same service station
to have them look into the matter once more. Perhaps you took this good
naturedy, or perhaps you were dissatisfied with the original service that
had been rendered and you began 70 imagine that they we're not quite giving
YOU a fair deal or that perhaps thew were not urte competent to take car Of
our apparatus. Human beings eo strange creatures, aren't thew? DID
you ever realize that directly We con- in contact with something we do not
nueS'"" our IMAGINATION oc"'S 10 work. ana we omk all me 0.
things, and the extent of those THOUGHTS vary in proportion to the size of
our imaginatons? TIE very first thing that you must learn is to have faith
and confidence in the concern that is doing your work for you. If you EN-
rloy them to handle your repairs. trust them and give them your confidence,
ard if you cannot do that, then have nothing to do with them. Electrical
service can never be rendered ALONE It's success depends upon the cooper
alton of the men who gives it and the man who wants it. A reliable service
station will do its utmost, otherwise 1t would not he in business; but if you
are not willing to cooperate and help them, then YOU can never expect to
get it. Let US tell Won a few ways that YOU cal help. In the first place
feep your engine reasonably clean. Don't expect a mechanic to spend a
couple of hours cleaning away the mud and grease before he can find what he
is looking for. Good men resent this class of work and it helps to lower their
interest in the the job-and why shouldn't it, too?
If you do not think enough of your engine to give it a pcrh occasionally,
why should yu expect someone ito take a n interest in it for you7 And again,
+ Won resre"t your engine in that manner, what's the nse of making a nice
lob for You. because YOU would never appreciate it. You must get away from
=" idea that all work is rated in terms of dollars. That is entirely wrong
While there is a necessity to have a money value to place on work. vet there
IS an interest that is taken by a mar that money does not buy 1t should be
your aim to stimulate that interest instead Of suppressing it. When you are
advised as to the necessary repairs that should be made, abide by them. You
must learn to submit to superior knowledge, and a concern that has devoted
its business to that branch of the automobile is, better able to tell you what
IS needed than you ire.
Never stand near a man while he is working O your ar and offer your
dvice' because n in n 10 way needs it. Remember you are buying his skill
not his society When you come to look over things, you cannot HELM but
marvel ut what: has been done for YOUR convenience and comfort. Think ofI
=" ," N"N'ns that are performed ond then look at the size of the units
performing them.
Never think that you are being neglected when you have to go back
vice over the Sene Job, because YOU a rest assured that the concern has
's little desire to soc % as vu have TO see them. You know that we are
human. We can all mako mistakes and in many cases that lack of service
which is blamed or the rerairman in all probability weakened some other
JGftOn OF the system which never made it1f owdart INIT fa ochipo roc
put back in to service again.
The next time that you have nv trouble with your electrical equipment
and it is necessary to have it renaired. let them know where you take it that
"nu are Con" TO donate your share of the service as we'll as thew. and you
can rest assured that the results will he entirely to your satisfaction.
Your for better service,
THE REPAIRMAN.