The Columbia herald. [volume] (Columbia, Tenn.) 18??-1935, 1920-11-26
POSSUM SUPPER
FOR EMPL OYEES
'sHOUSESERVICE"
ENTIRE ORGANIZATION GATH
ERs ROUND FESTIVE BOARD IN
NEW SHOP LAST NIGHT.
SEVERAL CASES DISPOSED OF SOME SPLENDID SPEECHES HEARD
Workmen Discuss the Giving of Ser
vice, and Best Methods of Gaining
and Securing the Confidence of the
Automobile Owners Of the County

'Possnm, 'talcr5 and accessories,
including steaming hot coffee and
plenty Of good old fashioned southern
hoecake disappeared in huge quanti-
ties at the get together meeting of
the force of the Many MOTOR Corp0r-
alton, held last night in the company's
new shor.
The force gathered around the fos.
tive board shortly after o'clock and
for nearly an hour walters were kept
busy bringing up fresh supplies, plates
We're replenished and when the inner
man had been satisfied, the entire
force gathered in one big family cir
Gle around a blazing fire, lighted
splendid cigars and The fun was on
Acting as master, Of ceremonies
Captain Bill Beard called upon every
man present to make q speech, ana the
most Of them responded. some with
just a few words, but others vita Il
most interesting and entertaining de-
scription of the work in the sevela1
departments Of "The House CT Ser
vice" Those who work in the shop
told how they strove to give the SER
vice which the firm boasted, and low
"the boss" inspected each piece Of
work before it was allowed to leave
the shop, so that this service might
be maintained.
William Fry told of the systematic
ing of the business, saying that the
most modern and up to the minute
methods are now in use by the Compa-
ny, making it possible TO tell at
glance just what department is max
Ing money. and what department is
losing money, how much work each
man does, and whether his work is
coming up to requirements or no.
tFfraTTf~ BrOwnlOw discussed Ser
vice" at the front He declared that
the same rules which applied to Civ
ing service at the front, applied in the
shop also, and that the only real way
Of giving real service was for every
department to pull together with a
good strong pull
! Frank Dale, who recently became
associated with the organization told
Of the value of systcmatizing any bus
mess. He said some system should
be adopted, which would tell at
glance what departments are losing
money and what departments making
money. When that is known the
management knows how to go about
ramedying the situation when a loss
is shown.
Judge John ". Fry discussed Ser
vice" and briefly outlined the progress
Of the business since its organization.
He declared that the men who made
up the working force of the Organi-
zation were its greatest assets, and
that by giving good service to custo-
mers assured a second call from tie
customer who secured the benefit of
good workmanship.
Harvey Neeld declared the shop bus
| mess has shown a material increase
since the last get together meeting of
workers a short time ago. He said
! the different branches of the organiza-
/ ton were comparable to the human
body, and that when one Of the mem-
bers, or different departments is dis
eased. the whole organization must
suffer.
]. r. Stevens, head of the battery
department, told in most interesting
manner of the work Of his department
and how hard he is striving to give
the best service in Columbia.
Ed Matthews, head of the used cal
department, told how his department
has been reaching out for business
The speechmaking for the evening
/ was closed by Col. ]. F. Brownlow
who most Interestingly discussed the
4 financial situation OF the country, say
ing that a wave of economy has strucl
America. necessarily affecting the an
: tomobile industry for the time being
r that sales have fallen off, and that il
t the larger industrial centers of tn
= Continued on Fifth Page.)