Evening journal., 1920-09-09
ASKS BEST OF
PENNSY FORCE
President Rea Urges Work
ers to Give Full Service
to Public
HOPES TO MAINTAIN
GOOD REPUTATION

Samuel Rae, President OF the Penn
sylvania System, has issued the fol-
lowing general notice 10 all the su-
perNisory and working forces:
The present month, marking as 10
does The complete restoration OF the
railroads TO their own management
brings us face 10 face with problems
which are without doubt the most
important In the history OF this
Railroad system. Our reputation and
standing, as individuals and as an or
ganlzatiOn, are staked upon our abili-
~, to solv these problems SUCCESS
fully.
We are entrusted with the task OF
maintaining and operating efficiently
and economically the largest traffic
carrying Railroad System in this
Country, end one which, owing to its
situation with respect TO our indis-
penslble industries and mines and our
greatest centers OF population. is in
peculiar sense vital to the life OF
| the Nation. Every man and woman
in the service OF this Railroad has a
distinct, individual share Of this
great responsibility, which cannot by
any possibility be honorably evaded
or shifted 90 the shoulders Of an
other.
"The public regulatlve authorities
have awarded our employees a further
! increase in wages and to the Railroad
| passenger rates. The public, desiring
/ 10 have prosperous railroads, capable
OF rendering the highest class OF SER
vice. has quite generally approved
! the rate advances. There can be little
doubt, also, that the public feels that
| the employees OF this, and all other
railroads in the country, have been
treated, in the matter OF wages, with
| Justice.
at is perfectly natural, under these
conditions, for the public, which pays
our wages, to expect a fair return,
both in the form OF much better trans
portation service than we hove been
sble TO render in the last two or
three years and In full measure OF
courteous consideration on the part
OF every Individual officer and en-
plOye towOrd the patrons whom we
D, serve, such as will restore the old
Pennsylvania Railroad standards, or
which we were once so justly proud;
"The owners OF large and small
amounts OF our stocks and bonds rely
on us to earn a fair return on Inelt it
| Investments; a return which Was not
Increased during the war TO meet the
living cost OF such investors.
III we fall short In these respects
public dissatisfaction will be wide
spread and justified. while investors
will be slow in providing more money
10 improve and extend our equipment
tracks end terminals; and we and the
public will suffer from this lack oil
confidence. u..p
"Ne should never forget that rail-
road wages are paid by the people
who use the railroads: there Is NO
lother source from which they can
lcome. Satisfied patrons, receiving
lrood service and courteous treatment
are far more likely 10 continue Will
Ling 10 pay the rates necessary "a
maintain generous wage levels than
our patrons who are poorly served OF
discourteously treated.
"If all OF us honestly strive "a
/. achieve the purposes as outlined, we
shall perpetuate the old and honor
able traditions OF our Railroad as
leader in service and courtesy, ant
in so doing ! am sure we Will derive
a lasting satisfaction from our Worl
such as could be gained in no Other
way. To those who have so wei
maintained these standards in th'
= past. it Is a great pleasure for me e
J extend the deep appreciation OF tn
directors and Management Of th'