Republican farmer., 1919-11-28
BARDO EXPLAINS
 WHY RAILROAD FAILED TO ACT
"New Haven" Official In , Lengthy Statement Tells
 of Situation.
To the Members of the Manufacturers

To the Members of the Manufacturers Association of Connecticut, Inc.
 There is submitted herewith a state l ment made to your Association by MT. c. L. Bardo, General Manager of the New York, New Haven and Hartford i Railroad, on the subject of freight service.
 This statement by MT. Bardo grew
 out of meeting of representatives of
 this Association with him in New Haven a few weeks ago for considera- ton of the Associations request that the New Haven Railroad restore the
 practice of keeping records of trans
 fers of L. c. L. freight, and has to do with the reasons advanced by the
 railroad management for not taking } the action requested.
 While the Association is still of the ! same mind with reference to the mat
 ter Of record-keeping, 1t also recog- nizes the importance of the matters
 set forth by MT. Bardo. It seemed desira ble, therefore, that inasmuch as
 every member of the Association is i vttal1y interested in the matter of adequate and efficient transportation service, MT. Bardo's statement of ths policies and endeavors of the rail- road management should be made 1 aVa1laDIe to eaCa meHlpeT. W1LnOu' , i commenting further at this time on the matters presented by MT. Bardo 1 his communication is submitted here } with, as follows:
 } tIt is indeed a pleasure to know
 that your Association stands ready
 and willing to cooperate with the
 carriers in the matter of expediting
 shipments, insuring prompt deliveries
 and eliminating unnecessary work.
 "As you well know labor condition: 1 have for the past several weeks stead. l fly grown worse, yet this fact has no1
 deterred the management from mak.
 ing every effort to improve the ser vice.
 t'As you well know labor conditions have for the past several weeks
 steadily grown worse, yet this fac
 has not deterred the management 7 from making every effort to improve
 the service.
 v Checking System.
 F 'tAs long ago as the latter part O , May plans were under way for i'm v 1 proved loading and a vigorous cam
 paign was started which has beer |. closely and continuously followed e It was found that the former system V of allowing delivery checks to b. 6 handed direct to the drayman or con " i signees often time delayed deliver. D l due to the check becoming lost O q misplaced and under such condition " there was probability of the pack n age being lost sight of, provided h 1 was not 1egib1y marked. Now, how
 ever, the plan of retaining deliver S 1 checks, handing to the drayman O c consignees the arrival notice. for tn : purpose of Identification at tn ;. | cashiers desk, has unquestionabl f contributed to more prompt deliverie n and avoiding confusion arising fror II loss of delivery checks. S. Agents at all freight stations ar
 instructed to take a monthly fnven
 tory of all freight on hand. At tn
 larger stations such inventory is take
 every seven days. This brings to 1igh
 package freight that might remain O hand due to neglect on the part 0
 draymen or consignee. Such ship if ments are made the subject of
 special form of notice ito the con 4 signee and such notices are close s ly followed up until the deliveries ar 5 made or disposition furnished by tn =, shipper or consignee.
 y Statistics kept in the Bosto
 Freight Claim office show that tn
 new classification requirement., whic
 oompels shippers to mark each ser
 arate item plainly with the name ( ,d | OAS CoASi5hOS ei11o OtAS OOSlAAAhA1Ol . has resulted in a decrease in tn T. number of unclaimed packages ( S substantially 80 per cent.
 Early in June 1919 the veri-chec system of loading was instituted. Tn "a means that each truck load of freigl =. for a given destination is ta1lied int
 the car and that the check coverin
 each load Is held in the car until yer - fed by an employe acting in a supe in IL. vis1ng capacity. Since the adoption Il. this system the errors of loading ha7 - steadily decreased. AS additions G safeguard the way-bills when turne -N back by the checker are rechecke
 by an employe, known as the rac
 clerk, who compares the block nun
 Der with the car number appeariT
 on the diagram. The bills are aga at verified before being placed in Il Us pouch.
 'tThe Station Service Departure Id has specialized on more correct 1oa w ing for the past ninety days and u
 figures compiled by that Departure ce show that there has been an appret sw able decrease in the number of erro
 made. Such errors as occur are, hoy he ever, brought to the attention of u id operating officials in charge of t
 division and followed through t n- local freight office down to the CT
 ploye who actually failed to do wh a was required. A record of errors ira the various employees is maintained ,x- the local office. This for the pu is pose of wedding out the incompetel is Overcharge Claims.
 gro insure the collection of prop o1- charges way-bills at delivery poiT or+ are now being carefully revised to rate, extension, etc. Such acti must necessarily bring to the lowe
 possible minimum overcharges or U ,u- Le. L s' ,,,.oa ar os,,,lao +o + public. Insofar as possible. partic lar1y, at the larger stations conpl.
 file of tariffs is maintained, that V enable the delivering agent to rev
 the rates and make proper eolIectit
 It Is safe to say that there will be