New-York tribune., 1919-03-15
No. S
DEAR FOLKS:

IT HAVE written you four let
tiers thus far. You surely un-
= derstand by this time what I
am aiming to get into your
minds and hearts about the
Wilson & Company business,
Chicago. In my first letter l told
you why / intended to reveal to
you the heart of big business.
In my second letter l introduced
to you the man VINO heads this
big business. In my third letter
| gave you a glimpse into the
hearts of the mems employment
bureau. In my fourth letter I
gave you a look into the heart
of the women's employment
bureau.
Now let me get it into your
minds that what l am telling you
about Wilson & Company in this
series of letters represents the
opinions that came to me person
ally from the mouths and hearts
of the workers, and they do not,
IN any sense, represent the opin-
ions of Mr.. Wilson personally.
or those of any member of his
official family. l am the spokes-
man for these happy workers.
They revealed to me their inner
most thoughts. They talked to
me frankly and unreservedly.
They told me what they really
and truly feel about working for
this company.
And please remember that the
Wilson & Company business, or
any other business, represents
the length and shadow of one
man. He may have in his official
family and as heads of depart
ments some of the best men in
the world, but after all it is one
man who must shape the policy
and lead and inspire his asso-
ciate workers.
/ must give you the sincere and
h honest expressions of these
workers if l am to truly repre-
sent them. and in doing so, it
will be necessary to refer fire.
quently to Mr.. Wilson in a very
complimentary way. The work
ers insisted on telling me what
they think of him and why they
are SO proud to work under his
leadership and why they are SO
determined to make a success of
the Wilson & Company business.
Please bear in mind, also, that
this IS the first time in the his
tory of business that Big Insti-
tuition has shown willingness
to go to the public with the
opinions of its workers and to
rest it's case with the people, so
far as good will and patronage
is concerned, on what they think
of it.
lhis is so unusual that it is
bound to make as much of an
impression on you as it did on
me. You are certain to think, as
| do, that a business is sure to
be all right in all particulars
when the workers in the ranks
are anxious to 60 on record in
paying tribute to the man and
he institution they work for.
A worker in the beef department
old me one day that Wilson &
Company had given him a new
ldea as to the meaning of the
words "& Company" in a firm
1ame. He said: 'Mr. Wilson
las made us workers feel that we
lre the & Company A great
many of us have been taken into
he business as partners. We are
Encouraged to save our money
md to buy stock in the company
With our savings. We make
nough money to save some.
dr. Wilson will be pleased when
We all become his partners, but
lot any more SO than we will be.
Mr.. Wilson's just treatment of us
nd his consistent kindness inspire
IS all to do our work we'll We have
'ur hearts in our work. We know
he business will grow because we
re doing the right thing by the boss.
lie is proud of us and our work and
ellis us SO. He treats us as personal
riends. I think we do more work
n day than any crew of workers
n the United States. The conditions
lnder which we work are very
lappy.
Leading us by kindness is the rea-
on for our happiness and enthusi-
SIN in our work. We like kind
vords and appreciation the same as
ther folks and we get both. Why
houldn't this business succeed when
'e are all working together so con-
.ntedly and SO proudly"