Evening journal., 1919-03-14
DEAR FOLKS:

IT HAVE written you four letters
IL thus far. You surely un-
lderstand by this time what ! am
aiming to get into your minds and
hearts about the Wilson & Com
pany business, Chicago. In my
first letter ! told you why intend
led to reveal to you the heart of a
big business. In my second letter
! introduced to you the man who
heads this big business. In my
third letter ! gave you a glimpse
into the hearts of the mems en-
lployment bureau. In my fourth
etter | gave you a look into the
heart of the women's employment
bureau.
Now let me get it into your minds
that what am telling you about
Wilson & Company in this series
of letters represents the opinions
that came to me personally from
the mouths and hearts of the
workers, and they do not, in any
sense, represent the opinions Of
Mr.. Wilson personally, or those
of any member of his official fam
lily. am the spokesman for these
happy workers. They revealed to
me their innermost thoughts. They
talked to me frankly and unre-
servedly They told me what
they really and truly feel about
working for this company.
And please remember that the
Wilson & Company business, or
any other business, represents the
length and shadow of one man.
He may have in his official family
and as heads of departments some
of the best men in the world, but
after all it is one man who must
shape the policy and lead and in
spire his associate workers.
must give you the sincere and
honest expressions of these work
ers if am to truly represent them,
and in doing so, it will be neces-
sary to refer frequently to Mr..
Wilson in a very complimentary
way. The workers insisted on
telling me what they think of him
and why they are so proud to work
under his Leadership and why they
are so determined to make a sue
cess of the Wilson s. Company
business.
Please bear in mind, also, that
this is the first time in the history
Of business that a Big Institution
has shown willingness to 90 to
the public with the opinions of its
workers and to rest its case with
the people, so far as good will
and patronage is concerned, on
what they think of it.
This Is so unusual that lt is bound TO
make as much Of an impression on
you as &c did on me. You are GER
tain to think, as l do that a business
Is sure 10 be all right in all particu-
lars when the workers In the ranks
are anxious 10 so on record In pay
ing tribute TO the man and the insti-
tuition they work for.
a worker in the beef department told
me one day that Wilson & Company /.
had given him a new idea as TO the
meaning Of the words * Company"
in a firm name He said: "Alr. Wilson
has made us workers feel that we are
the '& Company A great many OF US
have been taken into the business as
partners. We are encouraged TO save
our money aud 10 buy stock In the
company with our savings. We makes
enough money TO save some. Mr.. VII
son will be pleased when we all be-
come his partners, but not any more,
so than we will be.
'Nir. Wilson's just treatment OF US,
and his consistent kindness inspires
us all 10 do our work well. We have
our hearts IN our work. We knows
the business will grow because We
are doing the right thing by the boss.
He IS proud OF us and our work AND
tells us so. He treats US as personal
friends. | think we do more work in
a day than any crew OF workers III
the United States. The conditions un-
der which we work are very happy.
Leading us by kindness is the reason
for our happiness and enthusiasm in
our work. We like kind words and ap,
preciatlon the same as other folks and
we get both Why shouldn't this busi-
ness succeed when we are all working
together so contentedly and so proud
ly?"
Another workman, speaking enthusi-
astically OF the Wilson & Company en-
vlronment, got off his bit Of philosophy