South Bend news-times. (South Bend, Ind.) 1913-1938, 1919-07-09
SOUTH BEND MAN
HAS GOOD RECORD
Is Given Excellent Place in
Two Divisions
High Mark.

Down az the general offices Of the
Tranklin Motor Car Co. in Syracuse.
y. y, there IS big score board
which shows a most enviable record
OF business ability on the part Of a
South Bend man. The record is
that of Arnold Spielberg. South
Berd dealer for the popular Frank
lin automobile and shows Mr. Spiel
berg a. one OF the top nOtchers" in
the great force OF Franklin dealers
and statesmen Word was received
I'm TIE city Tuesday from the Frank
lin headquarters Of Mr. Spielbergs
success in staying at the top OF the
sales organization.
In two divisions OF the local bust
ness Mr. Spielberg's latest rating IS
given as excellent" which Is the
highest mark given by the Franklin
authorities In two other branches
OF business ne is rated as good
which is next TO the highest in the
system OF rating at the automobile
factory. IN the selling and account
ing Cnd Of the local business Mr..
Spielbcrg is rated as excellent"
Re is graded as good" from a
standpoint OF advertising his bust
NJ :. and for the service he renders
Ms patrons.
score Board Has Names.
Factory representative visit the
Franklin dealers throughout the
country and secure the facts on
which the men are given their
ratings The huge score board at
Syracuse has on II the name Of every
Franklin dealer I'm the world and
tells at glance Just what each man
throughout the country is doing in
every branch of his business. The
score board makes an interesting
subject for study-interest be-
cause upon il Is registered every
woT th-while effort OF every Franklin
dealer For example. If 1919 sales
in Seattle boom. the score board at
once shows a higher rating for the
Seattle dealer in the sales column. II
the Macon, Or, service department
Is improved. the service score in the
Macon row is changed. the change
consisting OF a change OF colored
pins. Pins with white beads denote
Eek, client" yellow is good" blue
Is far" and red is poor" The
key is simple and the board being
conveniently located in the office, is
a constant source OF study for the
so or 40 dealers who visit the fac
tory each week.
A study Of the score board makes
it evident that every Franklin deal
or is now taking his business with
utmost seriousness. The dealer to-
day plainly thinks OF his business as
an institution covering a period Of
years. a vast contrast 10 years ago
when the automobile distributor sold
some type OF car this year, a diff
ferclt type of car next year, think
ing OF his profits in terms of the few
sales made each season. and CON
stantly hoping the next season would
bring a fabulous cleanup so he
could retire.
In commenting on the Franklin
report on his business. Mr.. Spielbere
said
Tile dealer OF today thinks in
terms OF service, accounting adver-
Using. as well as sales. All OF these
business elements spell good will.
The dealers OF today give service in
order that owners in his territory
viii not only become boosters this
season, but they viii again select a
Franklin when their next car is pur-
chased. In advertising. the major
ity OF dealers are this year spending
more money than ever in order to
builc up public favor and to secure
the automobile business for seasons
and years TO come"