New-York tribune. [volume] (New York [N.Y.]) 1866-1924, 1917-01-28

as any you have shown
If all the in the nstalmen furniture dcpameo,
were wise buyers the skill Of their Complaint D.
partment would be useless OF course the all ary
the distracted moods of distracted public viii
mehodca and polite Errors will happen the best re
uaed stores but the that happen the nstamen furniture
department have endeavored show entirely de-
Iberate and yet there Complaint Department where you can
tell the facts of the shady transactions which insamen so.
involved you and be properly sympahzed with The Complaint
Department Of reliable department has but object
that % adjust the human of its employees. ST
The Complaint Department of nsamen furniture stor.
established hwart any effort of raghten out
of chicanery and unfair of mos,
carefully ssematzed departments of the many fake scheme.
which have shown calculated the of any rea
sonabe The reader perhaps remembers the transaction
which had in purchasing Duofold The delivery Of
articles purchased entirely mmateria the nsament
niture hey deliveries that they cannot make
and then they promise you again the and then
finally deliver something you didn't buy Then of course you 20
direct the Complaint Department mad clean through You
tell the smooth young man who is charge OF the Complaint De
that the bed you ordered has arrived but without the
mattress and all have had to sleep your Hat tor the last
four days is the bed spring 49,
What you got only your bed spring and matressp he
Well that's crime. There no excuse for it will
have it attended to at once
weeks ago:
Truly! 1t is as long that is itp"
Yes is and when going to send man to polish
up the of my Morris chair?
Was that chair all scratched oo9 asks the Complaint
Manager, angrily
about tired troing around Rere 1t weeks since de
cred my bed and spring When am going to get my mare'
Why dear lady should have told the driver abouth
when he delivered the bed and spring
Il did So and he said of his business he only
delivered what given him deliver phoned to the
about it, and they told the way. And that Morris
chair you know, looks me like second hand chair
The determination of the makes imperative that
the Complaint Manager do something So he starts like this
Where do you live Mrs B3 Oh, in The Bronx at S4h
Street Ali that accounts for it That's Jimmie our new drivers
We have trouble with that fellow than one our
employ I'll bet he loaded piano on top OF your Morris char
that didn't leave the store bad condition Step
way Mrs B. and the Complaint Manager leads her gaany
before MIR. Trouble, the in charge.
Say Mr. Trouble Jimmie still making OF those Bronx
Mr. Trouble takes his cue and says Yes"
We'll; he should be fired Here is Mrs B. gets her bed
without mattress What she going do sleep the spring.
And then her Morris chair all scratched up wish you
would telephone warehouse and about that mat
and have Mrs B. to polish up the Morris char
a once =,
his complaint of Mrs BIS He also knows that the Mira
mattress delivered because they have no more OF those
particular mattresses stock He also knows that teephong to
the warehouse will do good He also knows that the ov
not to blame He could immediate results by ordering the
bought by the customer from the factory h M M
three to days and he has neglected to do 3d. like the
salesman who bued her the beginning he must DO some more
buing to hold his job He snaches the telephone receiver
and appears be very mpahent ne shouts wh ne n
carefully htched the down with twist OF the cord unoo
served by the Thus he talks to himself IN violent tones
Say Charlie. what is the Mrs b. mattress was MOI
delivered with the rest of her order? ,
Then he listens few seconds and finally to the Gus
toner: fl,,
oh Mrs B. | understand that out OF the matHes,
Won selected but we Just got fresh consignment and you VIII
get your mattress tomorrow -, =.
oh MOI says Mrs B.. that's the story you told me last
time If that is true why didn't mattress when you so'n
the last consignment week ago. , I,
Mr. Trouble repeats this conversation over the telephone
the mythical warehouse still holding the receiver down by '
cord -, -, IT, ,;,,
to Mrs B., he says: -,
that last that there not enough mattresses
around Suppose Mrs. B., then he adds cratuy you 90
stairs and pick another mattress that we have IN 0
and we will deliver it to you to-day -
Mrs B. has the other mattress and does not sun
as she is tired of sleeping her comforter spread over
the bed spring she upstairs chooses one she really
ike because it promised her for delivery at once AS ma
fer Of fact this mattress which she sample because Tue
nstament furniture houses do not large stocks OF Nc
but order them from the factory required therefore, WIS
does not receive her that day In couple OF Gays s
ens to cancel her oderbu what chance has she OF DONG
She has already used the bed and pring IN her mousse
has paid substantial first payment and they have hei
that binds her make other payments She realizes mat T.
IL he the bed HOS