The Washington herald., 1916-09-13
Good Manners and Success.
BY oRIsoN SWEET MARDEN,

"Can you write a good hand7" asked mer.
chant of boy who had applied to him for
position.
"Yaas," the answer.
Are you good at fgures?"
"Yaas"
That will do. l do not want want you
said the employer eurtly.
why don't you give the lad a chance"
demonstrated friend, when the applicant for a
position had left the store, 81 know him to be
an honest, industrious boy"
Because" replied the merchant decisively
he hasn't learned to say yes sir and no, sir.
II he answers me as he did when applying for
situation, how will he answer customers after
being here a month";"
There are thousands of young men and
young women in the country today who like
this youth, are handcapping their efficiency and
queerng their chances of success by their rude
manners.
Perhaps nothing besides downright honesty
contributes so much to young man or woman
success in life a courteous manner. Other
things being equal, of two persons applying fol
position, the with the best manners gets
It, First impressions are everything rude
coarse manner creates an instantaneous preju.
dice, closes hearts and bars doors against US
the shorthand of the mind, easily and quickly
read.
Thousands of professional men without any
marked ability have succeeded in making for
tunes by means of courteous manner Many
La physician owes his reputation and success to
the recommendation of his friends and patients
who remember his kindness, gentleness, consd-
Grafton and, above all, his poltencss This has
been the experience of hundreds OF successful
lawyers, clergymcn, merchants. tradesmen and
men Of every class and every walk in life
John Wanamaker attributes his prosperity
largely to kind and courteous treatment of his
customers. "Out of the experience of ffty-six
years in the banking business" said a noted
banker, "it has been borne in upon ME almost
daily that courtesy is one Of the prime factors
in the building up Of every career"
There is premium everywhere on courtesy
and good manners. They are taken into con-
sideration just much as general ability
Courtesy is to business and society what oil
is to machinery 1t makes things run smoothly
for it eliminates all jar and friction
Every sort Of business institution is begin
ming to find that courtesy pays. Big busines.
and little business alike realizing that human
nature is constituted that people will often
put themselves to great inconvenience will
even put up with inferior article or with dis
comforts, rather than patronize houses that treat
their customers rudely.
The courtesy and afability of clerks in one
store will pull thousands of customers right BY
the door Of rival establishments where the
clerks are not so courteous and accommodating
Everybody appreciates courtesy, and little per.
sonal interest goes great way in attracting and
holding customers
New York business man who has been
eminently successful in establishing large mum.
Der Of stores says that Thank you" has been
the motto on which he has built up his enormous
business. He once sent telegram to every one
OF the firms thousands of clerks which read
Did you say Thank you to every customer
you waited upon today"
There is other single expression in the
English language which does so much either in
business, in the home or in public intercourse
to oil life's machinery as 81 thank YOU" There
is no day in lives unless we are absolutely
alone when we cannot it to great advantage
many times 81 thank you has made wav for
many poor boy and girl where better ability
has failed to get on.
Copyright, 1851
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