New-York tribune. [volume] (New York [N.Y.]) 1866-1924, 1916-04-02
HOW 1T WORKS
Pressing esitimate Claims Shouldn't BE Con
fused with Venting Spite-The Tribune
Guarantee Helps Right but Does Not
Abet Rancor-How 1t Harmonizcd
Piano Dealers Discord with
Customer.
Bv SAMUEL HOPKINS ADAMS.


1t is inevitable that any departure in journalism
should be misunderstood Therefore neither surprising
nor particularly dsconceng when people attempt 10 put
The Tribune Bureau of Investigations to tor which
was never intended Mr. II. NJ Manney. OF Brooklyn Is
one of those who fallen Because he camors
for publicity his desire employ this department as
club wherewh to cudgel with which he has had
difference and because his and his msconcepton are
typical Of certain mental processes under the stimulus Oh
anger his case is here presented
Last Spring Mrs Manney purchased from Frederick
Loeser Co. silk for dress, which she had made up ohe
wore in weather and the fabric suffered from the
effects of perspration Mr. Manney took this to heart
lust what his acquaintance with silk be do not know
but there some reason believe that he considers it
compound of boerplate and waterproof made to with
stand the ravages Of time On his advice his wife took the
dre.. back to oese Co. and made claim that the goods
were damaged when bought The store people pointed out
the evidences Of perpraon and said that they could do
nothing in such a Several months later Mr. Manney
conceived the idea Of getting with Locsers through
The Tribune He letter to The Advisor accusing
Loeser's of unreliable merchandising.
Copy of his charge sent to the store. Loesers
promptly offered to submit the whole The rib
une's Bureau Of Investigations. Tribune investigator
amned the silk. There the unmstakabe marks or
perspration Otherwise the fabric sound and good
There absolutely why Loesers should have
made good the damage. Mr. Manney SO informed But
& Co., and again he wrote denouncing the firm AS Loeser
& Co. do not advertise in The Tribune Mr. Manney had
no claim upon this paper under its guarantee OF adversers
so letter him saying that there nothing further
TO be done in the matter This letter he have read
with one eye as the following curious
Replving to your communication of date stating
that YOU could not publish my of complaint against
Frederick Co., who sold wife damaged silk and
not only do anything in the matter but treated
her dcourteously WELL because they did not advertise
in your paper, a great surprise to
In fact your almost fmsy the offered
by Loeser when they claimed the damage to the silk
supernduced by Precipitation.
Why, read complaint after complaint in your
paper regarding just such wife received
and am positive the merchants did advertise in
paper, either.
So come on now Mr.. Tribune deal square You have
just right expose the unfair methods of Fred
erick Co., the large merchant have Finke
STEM the small
Surely you have the backbone to at least publish this
communication H. NJ MANNEY
The first paragraph of this epsle of course wholly
mssates The Tnbunes position Mr. Manneys letter was
refused publication. because it dealt with nonadver
tiser The Tribune but because proven unfair and
baseess by careful investigation.
For time Mr. Manney retired into the silences and
stayed there for nearly four months. Then Advisor
paragraph commenting upon the Hilton stores peculiar
methods reused him. What possible connection this para
graph has with Loesers Mr. Manney's transaction is
problem difficult for my solving. But it served
Mr. Manneys somewhat juvenile wrath upon The Tribune
and he fired this shot:
Last Spring my wife treated II have altered the
Mr.. Manneys word would have rendered him and
The Tribune liable a charge of criminal lbelS. H. Al
very badly in silk Co.'S After taking the
up with your most valuable column, not, for
three months, you you could do nothing in tte
Frederick Loeser Co. did advertise in
paper, taking mighty good to advise of the fact
by mail and your paper At the time had doubts
sincerity by the careful lodged the issue
your The incosed article abstract from
Wednesdays ISSUE confirms belief that had other
showing up Frederick Loeser Co. in the
light which the transaction deserved. help
great little you for The Tribune,
also for Sammy Adams if you the level kick in
play fair with the big firms well with the small
how about it?
That's about all, thank you
HARRY MAYO MANNEY.
The dignity and good taste of this letter need
ment Mr. Manncy is duly characterized by it, We NAV