The West Virginian. [volume] (Fairmont, W. Va.) 1914-1974, 1915-06-28
lFTER BETTER
PUBLIC RELATIONS
Good Will of Company's Pa
irons Is Discussed At
Deer Park Meeting.

DEER PARK. June 2s.-How best
to carry out the policy of the Balti-
more and Ohio Railroad by promoting
friendly public relation and retaining
the good will Of its communitions was
the keynote OF the closing sessions Of
the staff meeting OF the officials held
here last week. The aim OF the COM
pany is to deal justly and honestly
with the public, according to the state
ment Of George H. Campbell, assist
ant TO President Willard. and while
striving TO have the railroad regarded
as a desirable neighbor in its com
munities the employees should accord
c~onsiderate treatment TO patrons up
on all occasions. Mr.. Campbell said
that in these days Of keen competi-
ton when the public properly demand
ed the best service and Is offered the
electric lines and automobile bus, it
behooves everyone identified with the
railroad transportation to bring to
bear every influence at his disposal
in the interest OF more traffic. induc-
ing passengers to travel and business
interests to- ship i've the Baltimore
and Ohio in order to recoup the treas
ury for the large expenditures during
recent years for Improvements and
betterments. The public and rail
roads are partners in commerce. Mr..
Campbell said, and each member CT
this partnership is dependent upon
the other for advancement. . z. Nc
Carly. manager OF the passenger raj
fc. spoke OF the standard Of travel and
the comforts and convenience o. train
service lfkening the responsibility OF
the traffic department in this respect
to the vigilance Of the operating de-
partment. Mr.. McCarty stated that
the watchword Of he passenger
branch is Our passengers are u
guests" While in the operation OF
trains their motto Of safety first is
Our passengers r u charges.
Advertising and its possibilities in in
creasing traffic and creating a Irleno-
~ feeling on part of public was en-
phasized by the head Of the passen-
ger department, who urged the ofi-
cials to be alert to opportunities for
attracting favorable notice to the
company's service. Early this morn.
ing the officials were in their tempo
rary offices transacting the business
of the road for the day so that when
the meeting was opened by Vice Presi-
dent Thompson at 8 o'clock the re-
ports of cars loaded yesterday. arr.
val Of trains, allotment Of cars at IN
dustries and other routine matters
were out Of the way. Experiencing
frequent Interruptions during the SEES
sions on account Of long freight trains
passing the assembly rooms Mr..
Thompson suggested that the officials
Of the Cumberland division were try
ing to make a showing by operating
che trains in continuance procession,
but it was explained that the heaving
Juggling Of the big mountain locomo
tives was an evidence OF increasing
business. The maintenance OF equip
ment and the upkeep OF the tracks
were discussed by F. H.. Clark. Gen
eral Superintendent Of the Motive
Power; NJ. K. Barnum. Superinten-
dent, and J. T. Warrell. Assistant Cen
eral Superintendent OF the same de-
partment, while the talks on track
conditions we're taken up by Earl
Stimson. Engineer of Maintenance OF
Way. Baltimore. and E. G. Lane, En-
gineer Of Maintenance and Way. Tin
cinnati. and J. A. Spielman, Pitts
burgh. Instead of confiscating worn
out equipment when withdrawn from
service. officials OF the motive power