New-York tribune. [volume] (New York [N.Y.]) 1866-1924, 1915-11-14

in versato one o
actually happens when sends complaint The Tribune
what work." Actual nanee'-snd
their .eque-msan than sensraities They visualize the
aoney-Back friends invariably Why don't
you these de,as?" So thought would And from
time time, shall.
Tribune does guarantee adver
semen outside of its columns Sometimes however this paper
able through its Bureau of Investigations obtain justice Tor per
who have been tng by advertisers other MEDIUMS 10 ooa
such results is always special satisfaction to The Tribune 1t Shoud
also be particularly satisfactory to the paper carrying e
advertisements the interests of its readers are thereby poecte
without trouble to itself The case which follows IN det
exempes purchasing from advertisements IN paper
which does responsibility therefor
September actress mother also the theatrical pro-
esson Special Sunday Supplement THE New YORK
DOa manufactured by b. Paul
the in this
medium in which the daughter felt confidence he ugeu Una"
mother who for professional found necessary to resort TO
dye preparation literature makes these explicit
statements:
guaranteed gray faded beached hair its original
desired shade always producing beautiful naur" lasting uni
results Success guaranteed"
Nothing certainly In order to insure
application Mrs went to Pau shop and paid him 81 Tor
treatment guaranteed satisfaction quote
complaint written to The Tribune as TO
the sequel:
"The result has Disappointing obviously
sophisticated different shades He that
nothing bleach which would turn the
natural color medium brown all of the
money though admitting wrechd he did We could i'll afford
money though nothing compared the disappointment and
embarrassment nv mother must continue
The sist communication forwarded Mr. Paul.
him opportunity of eung the implied charge explain
ing the transaction. He replied at
New York Tribune:
Would be pleased to know why any
have used for advertisements which,
to no doubt know Respectfully
Tribune did since Mr. Paus advertising offered
rejected being of a unsuitable its policy.
Paul made his mistake in assuming that adve
Using The Tbunes unless in The
Tune columns That would be to reduce one phase " the bureau
Investigations nuiy For his information and that
the scope and of the Bureau will
state with expcess that all advertising OF merchandise is wh he
PROVING. investigation which Tribune made its and that
neither within without The rrbunes columns exemption to be
found
Upon receipt Paurs reply another him
planning Trbune position the and assuring
him that spirit of justice to both sides which had inspired the
before him. No made this Several
attempts directly touch with Mr. Paul. but
frustrated by his employees presumably the who
him. In justice to Mr. Paul should be stated that
and have times difficulty dealing
with the English language
1.-THE New York Times" calling
advertisement the Sunday supplement and detailing
her mothers unfortunate experience Up to date she has received
acknowledgment that the would
be nvestgated-and nothing
In position logical Indeed
regarded required
policy "The Times" does not its advertisements
if they through
placing they expect
the good faith its advertisers since publishes
such undertaking.
Failing appointment phone with Mr. Trib-
investigator called his Office and after nerosed difficulties
unsatisfactory widely
embodied the complaint The Tribune He would
the said Mrs RS daughter had been
This brought
for Misrepresentation He finds the complainant "mpe
nen" doesn't ke his manner and a his conscience and
keeps money guaranteed
anything particular and that only verbal
verbal" the showing
guaranteed" line in the circular
under consideration and finally the
anything learning
investigator going Mrs r. he asked him
after seeing her.
The Bureau upon support
complaint bochy of the job her
Paus place. where he found the dyer still inclined
be obstinate responsibility for the results The caller then
dressed upon Of his comprehensive print and
discussion he agreed to send check to The Tribune
destroying
replacing them with reprint from which
guarantee omitted AS matter Of fact hair dye
dealer who undertakes
this merely preparing trouble for himself
of the transaction without profit
though the color Of her hair Miss
appeal Tribune brought about this partly satisfactory
puts pertinent question regarding "The Times" Of her
Ae the other people who advertise there equally unreabe