Arizona republican., 1915-11-23
NEW RECORDING PHONES KEEP TAB ON THE MANY
 CALLS DURING FAIR

Speaking of State Fair records, has anyone anything exciting to of fer that will compare with the mark set on service last week by the local office of the Mountain States Tele- phone and Telegraph company? 215,- 026 is the astounding number of calls handled by the Phoenix tele- phone exchange between six o'clock last Monday morning and nine thirty Saturday evening.
 Accurate ntJIe ''calI- meters" cleo trically operated. recorded every connection made, and although the automatic exchange room. always seems to be wondo-dlTy busy, with the incessant clicks of the hundreds of instruments feeling their way for the connection that has been called for, it is peace and quiet itself compared with the effects of the big traffic of fair week. Manager r. c. Gettins gave. out some rather inter estlng figures yesterday, including the fact that in one single twelve hour period over 370O0 calls were taken care of. This was on Monday when everybody was busy making arrangements to meet or care for guests. when hotels and rooming houses were being quizzed for ac- commodations, when almost everyone it seemed, wanted to talk to Secre- tary Shaughnessy at one and the same time. Tn fact. almost one tenth of the weeks business. or 2o,- 635 calls were handled for the ho- tels and other private branch ex- changes "Tnf0rr11 af a1e work cut out for her, and this de- handled by manual service. for al though the wonderful automatic tele- phone will do almost everything, it cannot tell the time of day, or the number of the Arizona Republicans telephone, took care of 22,696 re- quests for information or ranch line connections in the six days.
 The past few months have seen quite a number of new telephones ir- stalled here, 4S5 in this district since August 25, S55 of these being in Phoenix alone. Based on current or ders another 125, it is estimated will be put in this month. As a tang ible, indispulsble evidence of the reg ular and consistent improvement in local conditions, this report is hard to surpass. Manager Gettins reports exactly fifty people on the payroll of the Phoenix department of the Mountain States" at the present time and says he thinks every one of them has adopted the motto Of the Rotary Club: He profits most, who serves best"
 The most perfect mechanical equip ment and the most efficient operat- make the service of a telephone ex- change completely satisfactory. says Gettins. It takes the thoughtful CO., operation of all telephone users to keep everybody happy. For one thing he suggests that when your telephone bell rings. please answer it as soon as possible An eastern telephone company recently made T study of this phase of the service and found that in per cent of all calls, it was over one minute be- fore the ring was responded to, and that in many of these cases the party calling had hung up before t1e answer came Ralph Wronker, au- tomatic telephone expert in charge of that department in the local of- flee, says that this condition is very noticeable on many lines in this city and that the service would be. gen. erally very much more satisfactory if "we would all treat the other fellow the way we like to be treated in the matter of answering phone calls.