The Idaho Republican. [volume] (Blackfoot, Idaho) 1904-1932, 1915-07-23

If you call by name and not by num-
Der. she instructs you TO call by num-
Der, and at the same time somebody
else is waiting with receiver in hand.
If the service is not so good as you
would like, consider whether 1t is.
not more the fault of the patrons
than the operators. 1t is only when
all the calls are made right that the.
service is good.
Rules to be Followed
There are certain rules governing
the way the numbers should be an
nounced, and We want to tell you
about them.
/ Call each figure separately except
the even hundreds. For example:
One" for l five OH for so; mine
nine," for SO; lone hundred" for
loo.
II When announcing a number con-
sisting Of three figures, accent the
first one. Example: 'One! Oh two. I"
for 102; Zone! one, one" for III:
"Onel one two, for H.; Zone. nine
nine" for 1873; Two hundred" for
200.
II The test of millions of calls shows
this to be the best way to call them
for speed and correct hearing by the
operator. For party lines new code
or lettering has been adopted for the
same reason the test of easy speak
ing and correct hearing. You are
not expected to call, -Four two
black" any more, nor, Seven six
red; whatever there is in black and
red to be observed is only on the
switchboard in front of the operators,
and if you call the figures and letters
as they appear in the directory you
will receive prompt service unless
somebody else is calling wrong and
delaying the operator. Be sure to
give the letter following the figure
IT there is any. Be sure to accent
the first figure in calling any number
involving three figures; the slight
pause or accent with the first figure
helps to guide the operators hand
to the longer reach for that part of
the switchboard The test of a mil
hon calls has proven it, and you can
add to the efficiency of the service
by applying these bits of intelligence
to your part of the work.
There has been complaint about
the service at times, and the parent
company have in their employ certain
persons who are sent to the seat Of
trouble to train their working forces
to the very best possible, and for the
past two months one Of these ex-
perts, Miss Kathleen O'Connor has
been at the Blackfoot exchange work
lfng early and late as trainer and
director. The people of the Black
foot country want the best there is,
and they can have better teuephone
service if they will read carefully and
act upon what is given in this article.
1t has the approval of the telephone
experts in every detail, and If you
Icut it out and keep it by your phone
for reference, marking the points
where you think you are likely to-
make mistakes, and watching your
self closely for week or two, the
combined efforts of the community on
these matters may improve the SER
vice enough so that you will feel
repaid for your own efforts.
| The operator does not listen to
lyou while you talk, although she can
II she wants to. Nobody else gets
in on the line except by accident.
4 You sometimes take down your re-
ceiver and hear people talking. That
is an accident in the operator not
CLOSING the key as she Is in the habit
of doing when she connects you with
your party.
! When you have complaint to
make, call for the chief operator, she
has the complaint forms ready to fill
lin, and don't delay, but make 1t
promptly when the trouble happens.
Then it will be easy for them to
trace 1t and locate the defect. They
don't consider it a personal matter.
TT might be due to rust or bug.
Tor bird flying or limb of tree, or
the web of spider or the vibrations
from a passing train that broke
hair-like wire In the switchboard
where thousands of wires connect the
fine portions together. If you will
report your trouble they will run It
down for the good of the service.
/ When the great Hartman took
over the Pacific railroads and pro-
ceeded to organize every officer and
Iemployee into an interested united
effort for greater efficiency, every
criticism, every order for change
however great or small, carried with
III the o1oOan ULrn,, az i, IA