The star-independent. [volume] (Harrisburg, Pa.) 1904-1917, 1915-02-08
ADAMS CLAIM AGENT SAYS
SHIPPERS ARE CARELESS
o. B. George Also Lays Blaim on Ex-
press Cor.pany's Wagon-,en and
Clerks for Taking Improperly
Pack Goods

II. G. Ransburg, of this city, super
intendent of rhe Middle division of the
Adams Express Company, called togeth-
er about forty of his employees from
as far west as Greenshurg, south Win.
chester, Va. and York. Pa, and noroh
to Lock Haven. the meeting was held
in the Board of Trade auditorium on
Saturday, beginning ut 10 a. M, and
was addressed by o. b. George, general
claim agent, New York City; c. III.
Paekie, superintendent of thssmoney or.
der department. New York; IL. s.
.laeoby, superintendent of supplies, Jer.
sev City, n. j.. and w. Ii. Tuns, of
the Order and Food Products Bureau,
Philadelphia.
All of these talks were interesting
and instructive. The meeting was called
TO order at 10 a. M. and the speakers
were not through at 8 p. m. Mr.. George
spoke first ON the subject of claims,
original handling and final settlement.
He explained the cause was principally
with the shippers in not properly pre-
pairing their goods Tor shipment, in not
property marking same and also laid
great blame on the wagonmen and re-
lceiving clerks of the company for ae
eepting this business in the manner in
which they do, as if a shipment is not
properly packed and the attention of
the shipper is called thereto, it is be-
lieved he will have it properly put up
before letting il 60 out of his hands,
rather than have il broken to pieces or
! lost as the case may be, and have con-
troversy with the transportation COM
pany
He quoted losses on automobile parts,
principally auto tires, which had failed
To reach destination, and stated that
within one week, the claims for loss of
| automobile tires was more than Sl,t00,
practically all of which had been 10.
Gated in the No-Nark Bureau at New
| York, but, of course, as is always the
ease, when a tire. even though il is
worn out, is returned TO the shippers.
his tire was always better. 1t is. there
| fare, suggested as relief, that the ship
/ pers mark their tires in two places, both
old and new tires, putting one tag on
| the inside and the other on the outside.
| then if tine outside tag becomes lost or
torn, the one on the inside is still in
good shape. He quoted many other IL
lustrations of broken furniture, lost
goods, failure in delivery, broken eggs
etc. He quoted instances where ship
pers had been found to put in claims for
broken eggs TO the amount of express
| charges or "A little more, and one in
stance a commission merchant became
very angry when the company insisted
| upon counting the broken eggs for
which they had claimed twenty sozen
broken, and upon examination only
| shraA 81
| tire shipment of thirty odd cases. The
| tiimsy paper she'll ease is the one which
has caused the company so many
claims. and is intended TO 90 out of the
packing houses only once, but when they
are sent to country store they are
sent TO commission house in the city
the result is-they are alway broken.
h. 5. Jaeoby. of the supply depart
ment, spoke on the use and abuse of
supplies. as this feature of the bust
ness requires great care, or the cost
| would run away with the benefits.
Marking tags for the year 1913 cost
the company more than $4,000.
| {. II. Paekie, of the money order
department, instructed the agents in
the handling of money orders. His talk
was interesting, lasting about three
hours This feature of the business is
one of great Importance to the public
1 and TO the employees, as it permits of
the handling of money in an absolutely
safe manner to all parts of the world
in which the company has correspond
ents. TIE foreign department for the
handling of freight was also spoken of
| by Mr.. Paekie. IL is not generally
known that the Adams Express Com
pany can issue through bll of lading
for shipment which goes by freight,
but such is the case, and that feature
was explained in detail, as the Adams
Express Company can issue through
bill of lading to the manufacturers in
Harrisburg, guaranteeing the safe de-
livery of same in foreign country.
and the shipment can go forward by
/ freight out of this station.
W. II. Tunis, Of the Order of Food
Products Bureau, explained that feature
of the business, in which the consumer
and the producer are brought in con-
tact and the consumer receives the ben
eht of the product at the wholesale
! price. \ circular is issued each week
by his department and put into the
hands of the local agent, from whom in
/ formation can be obtained, in regard
\ TO rhe nandlino of tna p,adnaE