The sun. [volume] (New York [N.Y.]) 1833-1916, 1914-07-12

instruction as to how TO dress is also
part of the course. a recent lesson on
color IN general was followed by dis
cussiou OF the effect OF subdued and in
tense coors. and the girls were finally
taught the artistic value of dressing In
subducd colors. with only touch OF the
intense color to give contrast.
But above all things the girls are
taught to be pleasant.
''NNo aim to teach these girls the value
of service siid Mrs Englert. Tho three
big points that we emphasize are to
greet the customer with a smile. 10 In
crease the vocabulary and to cultivate
pleasing tones. We try to instill into the
girls that a customer will never bs
cross II the person behind the counter
smiles and Is pleasant. We teach store
spelling, English and arithmetic. citi-
zenship, commercial geography and hy-
giene: this latter Is practically sex hy-
gicne.
The class work II supplemented with
lectures and with visits TO tho public
library and museum and various mills
Discussions OF current events ara also
part OF the general instruction. We want
the girls to have something 10 talk about
besides where thcy went the night before.
our aim is to awaken the girls to realize
the opportunities that are before them.
THE managers of the various depart
rnents continually tell us OF the great i'm
pruyement in their salcsgirls and In the
amount OF their sales in short time
G. fter they have entered these classes
one of the managers tells how q Gus
TONER appeared at counter with four
small dining room pictures in her hand
costing % cents each. The girl, remem-
boring the Instructions she had received
only a dag before and thinking she would
put II to the test. took the pictures. but
added I should like to show you our
latest pictures which we have just got
in The outcome of the suggestion was
that her sales were s2l instead of 81"
/ Salesmanship IL taught by practical
/ demonstrations. The following Is a typi-
cal scene in one OF the classes:
| one II the Young women went into tho
! coakroorn. put on her hat took an nm
brela and walked into the shop, which
was a long table piled with Bingham and
white aprons. The customer WAS of the
silent type. she walked up TO the ooun-
/ ter hauled over the aprons, opened sew
{ eral, looked them over sullenly. eayin z
nothing.
She went down to tho bottom ~ a pile
/ and disarranged tho aprons on top until
! she came TO one which she opened up
and tried on. After looking a., almost
every apron on tho counter she went
away, saving that she did not see thing
she wanted.
! All the while the clerk. smlingly and
in pleasant manner, tried to make "A sale.
Tho other members Of the class took
notes to use in the discussion which fol
lowed. The spirit of criticism was
friendly. The atmosphere OF tho class
waS play rather than school Tho
customer was criticised for putting her
umbrella on the counter and upon ar
ticles for sale, The clerk was equally
criticised FOR not removing tho article
before proceeding with the sale.
The clerk was also criticised for misuse
Of words In speaking of her wares and
especially for saying that an apron was
pretty when in fact IL was not, The point
was made that. DESTROYS Of making the
sale, she could have said with truth that
the apron was practical and one of the
best on the table,