The times dispatch. [volume] (Richmond, Va.) 1903-1914, 1913-04-03
NOCOMP[ PLANT MADE
ABOUT TELEPHONES
Investigation Ends in Report
Complimenting Company on
It's Efficiency.
KIcKERs FAIL TO APPEAR
Retail Merchants and Travellers
Protective Associations Both
We'll Satisfied.

An absolutely clean bill OF health
was given to the telephone service in
Richmond by a subcommittee of the
Council Committee on Streets last
night Three times the committee has
appointed public sttings to hear com
plants against the service; three
times the committee has assembled
after due publicity had been given in
all OF the papers of the city. and three
times telephone officials from Rich
mond and Baltimore have gathered to
hear what the public thought OF the
way they I'a! their business. Out of
more than 10000 subscribers in Rich
mond, not one has come forward TO
voice any kind of complaint but on
the contrary. il was brought out last
night that representative business or
CARNATIONS OF Richmond are well sat
ished with present conditions.
Expected Some IIiclers
General Manager j. W. Crews OF the
Chesapeake and Potomac Telephone
Company, said last night that the
showing was both unusual and graft
lying. With large q number of
customers 1t would not be surprising
II tncre were not cases of real cricy-
anccs. though the company has at
tempted to meet such cases MS they
have arisen However. mistakes will
occur. and with 5000 people TO salts
IS. MI Crews would not have been
surprised IL there had been some who
mad well founded complaints to make
ihat there was not one such in
stance. the officials stated. was more
than gratifying. and Mr. Crews and bie
associates left with the promise to re
double their efforts TO keep Richmond
at the very top of the list In point of
telephone service, as it already is in
inc matter OF telephone equipment
Post 4 Satisfied.
When the committee assembled last
night there was not single complain.
ant present. Chairman Vontierlehr
stated that lie had been informed h,.
Edward Schmidt. of the firm of Herman
schmidt that committees had been
named by the Travellers Protective As
ISOLATION and Retail Merchants AS
sociation TO present the grievances of
NOSE bodies. Mr.. Schmidt himself de-
cilncd 10 testify. ana left the f,ity
nan Just as the committee went into
session Secretary IIarwood. OF rost
~ travellers Protective Association
was AT the time in attendance on an
another Council committee. ana was
summoned
lie stated that tho Travellers Pro.
tcctlNe Association had no grievance
and no committee OH The s,Ihicrt o.,
lar as his record showed II was r,c,
nc stated, that last year "a committee
WAS named to take up certain matters
win the telephone company Officials
,oi me company made the CONCESSIONS
desired, and the committee so rcnorto,l
!" iost a. The matter being adjusted
10 'he entire satisfaction of both par
ties. h"'
Excellent. Say Merchants
secretary Clarke of The Retail Afer
chahts association. strolled in as :;
spcctator while Mr.. Harwood was talk
ms lie stated that the Retail Mer-.
chants Association appointed a snccial
committee on telephone service lac,
iall. that tho committee was show,
over the local exchange. examined intn
uciuiS OF operation, and made "a rcpor,
uisuhctlN complimentary TO the com
pahy and it's methods OF operation
NHoWihE mat the committee was to
,iocl last night. Mr. Clarke said he
mao spent several hours Yesterday il,
gong from one Broad street store ia
another asking floor managers. tele
prone operators and clerks as wen .e
'hc proprieiors, how their service was
'Hu IN nearly every case the reply had
occh mat ~ WAS excellent. lie know
OF no ground Of complaint against SCR.
wee or rates. and added that his Office
was general clearing house for com
plants OF members of his associatior
me committee decided that no furth-
or inquiry was needed, and will for
III ulate a report TO the effect that tho
Vefbai complaints made to Councilm.n
by peoplc.ou the streets. who bove rn
FUSED I" come forward and testify. have
mot been borne out and that go far as
me committee has been able TO asccr-
'Hil me service. rates and cquipmen;
Oh me telephone company in Richmond
arc OF high order and we'll maintained
III every way by "A progressive man
aEcment, which is constantly betterin,.
me service. ana which is more rhan
ready to adjust any proper complaint
that may be made 10 it direct