Tulsa daily world. [volume] (Tulsa, Indian Territory [Okla.]) 1905-1919, 1912-01-03
station AGENTS
SETTLE CLAIMS
frisco TO INNuGURATE NEW
SYSTEM on DEALING WITH
SMALL PuBLIC ACCOUNTS.
AFFECTS BUT ONE DIVISION
First Experiment Station Will BE at
Enid--Nill Localllc the Opera
tions of the iiOad.

A novel experiment viii be inaugu-
rated by the Frisco road on It's west
crn division, beginning January lst,
1912. by which It is believed the COM
pany viii be able to give more prompt
and direct service to It's patrons
It Is proposed that, as nearly as pos
sible, all OF the business OF the rail-
road company with It's patrons shall
be transacted through and 10y the sta
tiCn agent. who will be vested with
the same authority I'm handling the
affairs of the railroad company, ms is
delegated by other business institu-
tlons to their agents.
Under the plan contemplated, the
special representatives Of the depart
ments who have heretofore transact
ed the affairs Of the company with Its
patrons will be done away with and
tho agent clothed with the authority
Of these representatives.
More Agents Responsibility.
This win make the agents RESPONSE
Bile to a larger degree than formerly
for the conduct Of the company's
business at their respective stations
to the end that the public may be edu-
Gated to look upon the agent as the
person who can adjust matters for
which he has heretofore not been held
responsible.
The Frisco has decided to inaugu-
rate this plan on It's western division,
which centers about Enid, Okla. 1t
win be tried out there to determine
the changes, IL any In the program
under which It viii be started, ana
its extension to other divisions win
depend upon the results obtained on
the western division.
Must Watch Affairs.
Tho superintendent of the division
win prescribe clearly defined ter
rltory to each agent and the agent
viii be expected to watch the affairs
of the company within that territory.
remedying anything that can be cor
rected, getting additional authority or
help from the heads of departments |
where assistance is needed to change
existing conditions which might be dis |
tasteful to the patrons Of the company |
or detrimental to the railroad COM
pany's interests.
He will be delegated to settle with |
persons having stock killed on the
right of way. in addition to his author
~ to settle claims for loss Of and |
damage to freight.
VIII Represent Company.
The agent will also represent the
in the community where he |
resides and he Is to be recognized |
as the representative of the COM
pany among the other business insti-
tutions He will also conduct all ne
gotiations for the railroad company,
as far as the conduct of the traffic
and its relations with the business
community is concerned. and. further
VIII have voice in the -company's ar
fairs where matters in his territory
other than traffic are concerned.
In brief, 1t is the object of the or
ganlzatlon TO localize. as far as possi-
Bile, the operations Of the railroad, and
each station will be handled and man.
aged, as far as possible, at the station
itself.
A Quicker Adjustment.
The division, under the superin-
tendent will be handled and its inter-
nal Affairs regulated by the superin-
tcndent who will have authority to
act upon all matters in which the in
terests Of the public are concerned.
He VIII be able to more quickly adjust
matters he will have authority to
do so without referring cases to 9TH
ers for decision
The Frisco railroad realizes that It