Wausau pilot. [volume] (Wausau, Wis.) 1896-1940, 1912-01-23

inquiry will help to determine to Wha'
extent conditions of work are unitoTsz
in the different departments and how
far uniformity in such conditions VII
tend to improve the service. have
felt that satisfaction with the condi
tons in which they worked was
necessary prerequisite to an efficient
personnel, and that satisfaction was
rot to be expected where conditions
in one department were less fayora
bic than in another.
This inquiry has not been complet
ed. When it has been ascertaineo
that evils exist which can be rem
edied through the exercise of the pow
ers now vested in the president.
shall endeayor to remedy those evils
Where that is not the case, shall
present for the consideration Of the
congress plans which, / believe. viii
be followed by great improvement IL
the service.
Business Methods.
In every case where technical pro
cesses have been studied it has been
demonstrated beyond question thai
large economies may be effected. Inc
subjects first approached were those
which lie close to each administrator
viz, Office practices. An illustration
of the possibilities within this field
may be found in the results OF the ID
quiry into the methods of handling
and filing correspondence. Every OF
fee in the government has reported
its methods to the commission. These
reports brought to light the fact thai
present methods were quite IN the re
verse of uniform. Some offices fol
low the practice of briefing all CORE
sponudence; some do not. Some have
fiat files; others fold all papers be-
fore filing. Some use Press copies;
others retain only carbon copies
Unnecessary Cost of Handling and
Filing Correspondence.
The reports also show not only a
very wide range in the methods ci
doing this comparatively simple part
OF the government business, but an ex'
traordinary range in cost. For the
handling of incoming mail the aver
ages Of cost by departments vary
from $3.50 to s84.40 per 1000. For the
handling Of outgoing mail the aver
ages by departments vary from $5.94
to S69.89 per 1000 This does not in
clude the cost of preparation, but is
confined merely to the physical side
of the work. The variations between
individual Offices is many times great
er than that shown for averages by
departments.
1t is at once evident either that is
is costing some of the Offices too little
or that others are being run at an
unwarranted expense. Nor are these
variations explained by differences in
character OF work. For example, there
are two departments which handle
practically the same kind Of business
and in very large volume. The aver.
age cost of handling incoming mail to
one was found to be over six times as
great as the cost of handling incoming
mail to the other. Excluding the cost
Of preparation, the average cost pei
1000 for outgoing mail to one was
nearly so per cent. greater than that
for the other.
1t has been found that differences of
average cost by departments closely
follow differences in method and that
the greatest cost is found in the de.
partment where the method is most
involved. Another fact is of interest
viz, that in the two departments
above referred to, which show the low.
est averages, orders have been issued
which will lead to large saving with.
out impairing efficiency. 1t cannot be
said what the saving ultimately will
be when the attention of officers in
all of the departments has been TO
cused on present methods with view
to changing them in such manner as
to reduce cost to the lowest point
compatible with efficient service. 1t,
however, must be a considerable per
centage of nearly $5,000,000, the total
estimated cost of handling this part
of the government business al Wash
ington.
Results have already been obtained
which are noteworthy. Mention has
been made of the orders issued by two
departments. OF these the order of
one is most revolutionary in charac-
ter, since it requires fat filing, where
before all correspondence was folded
the doing away with letterpress cop
les; and the discontinuance of In
dorsements on slips, one Of the most
expensive processes and one which in
the other department has been carried
to very great length.
Need for Labor-Savine Office Devices.
The use of laborsaving Office de-
vices in the service has been made the
subject of special inquiry. An i'm
preston prevails that the government
is not making use of mechanical de-
vices for economizing labor to the
same extent as are efficiently managed
private enterprises. A study has been
made of the extent to which devices
Oh IllS CHARACTER are now Dellg en-
ployed in the several branches of the
government and the opportunities that
exist for their more general use. In
order to secure information as to the
various kinds of labor-saving devices
that are in existence and as to their
adaptability to government work, an
exhibition of labor-saving Office appli-
ances was held in Washington from
July to Is, 1911. One hundred and
ten manufacturers and dealers pardci-
pated, and more than 10000 officers
and employees visited the exhibition.
There is no doubt that the exhibit
ton served the purpose Of bringing to
the attention of officers devices which
can be employed by them with advan-
tage. The holding of this exhibition
was, however. but 81 step preparatory
to the contemplated investigation.
Unnecessary Cost of Copy Work.
The efforts of the commission re-
suited also in the adoption by several