Bisbee daily review., 1911-04-09
Good Saleswomen in Department
 Stores Are Always m Demand

The head of a big department store said recently: "A house is so often blamed for the impertinence and inattention of its clerks. Yet every manager tries to emphasize the importance of politeness and con sfderation. Whenever we know that a girl exerts herself to meet the de mands of customers, we promote her as soon as possible We want to keep such women with us and to get rid of, as soon as we can, of those who add nothing to our reputation The policy Of our house is to have people who buy once come again Dissatisfied customers seek other stores"
 I told him of my experience in two of his departments. l had taken an out of town friend into the section where there was display of Paris mourning millinery. The woman who waited on us was tall and slen der, not pretty, but with a very pleas ant face She paid us the compli ment of producing not her cheapest wares but some of the most expen sive n1odels. She did not seem to see my friends shabby gown. She treated us with the consideration that is usually given only to smarter customers. But while she showed the most extravagant models she got out half dozen pretty hats, which were well within moderate means. My friend Is small. with gray hair, which she wears unfashionably. but the saleswoman patiently tried on one at after another, adjusting and 6tting each ore carefully. Finally Eie decision lay between a SIP silk turban and s15 beaver. The bur den of oh )ice was at last thrown on the saleswoman. (Which is the more becoming?" she was asked. Without hesitation she decided on the cheaper hat. The reason of her decision was, T know you will al ways like this one. and am not sure that you would continue to care for the other"
 She wanted to please because she knew she would thus secure a reg ular customer. She understood that little is gained by forcing sale and losing future trade.
 In another department I bought a bit of cheap lace. I was most insol ently treated by the girl, who waited | on me She flung the cards on which !. the lace was wound on the counter. i jerked out her replies to my inquir ies. kept me waiting for my pack age and my change while she chat ] ted with a fefow clerk, and tossed | her head when I protested.
 Why didn't ycu report herr" the ] head of the house demanded.
 T hated to do <. poor thing" I said, she might have lost her place. !
 Perhaps not that he said, but { why shouldn't she learn to have a | certain pride in the houses stand l ards? If we have emhasized the ne ! eessity of courtesy to customers, why doesn't she practice it? will | she be any worse or better for her self control and kindliness?
 The fact IS that many clerks over look che small customer and show their contempt for inexpensive pur -chases. They do not seem to realize that in every buyer there are future possibilities You needed only bit of cheap lace. but your next de mand might have been for yards of costly trimming.
 How do you know when an awk ward countrynan asks timidly for a dozen handkerchiefs that he may not be a millionaire capable of buying out half the store? The sooner our saleswomen get out of their silly heads the ieea that wealth belongs