Polk County observer. (Monmouth, Polk County, Or.) 1888-1927, 1910-06-03
A AREMARKABLE SPEECH

A~-A -
Continued from page One.)
the pnblic's business is our business
in the same measure, no matter what
we may say or do.
'4The time has come to quit regard
ing the public as general nuisance,
and instead to treat all con-
sumers with the confidence and re-
spect common to ordinary business
transactions.
THE consumer with a complaint
should not be regarded as fool or a
crook He should be accepted as a
part of the days work to be dealt
with as cheerfully and as carefully as
the most persuasive effort of the New
business Department.
Those who contribute most to the
common good should be most literally
paid. To encourage development there
should be dependable system of com
pensation.
eNo one knows the extent to which
electricity will go in saving manual
labor, the conservation Of fuels and
the cheapening of light and power and
heat in their most convenient and adj
aptable forms.
Best Talent Needed
ITO carry out the destiny of electric
ity we need the talent Of the greatest
number OF brilliant minds which can
be induced to enter the profession.
They must give up many years in pre-
paration. If the best men are to be
secured for the technical advancement
Of our cause, they must be guaranteed
substantial rewards in proportion to
their success.
1T is the duty of those entrusted
with the commercial responsibilities OF
the central station industry to see that
this guarantee is offered They must /
make the buiness uniformly profitable /
If they hope to assemble the funds
which viii reward inventive effort /
by the quick and universal
application of improved apparatus and
methods.
"Only by following such a course
can men in charge of the
side of electric under
fill their true obligations to the
public.
This line Of reasoning repeated is
as follows: The public is the party
most benefited by Improvements in the
electric art and Iessening the cost of
service. Improved and cheaper SER
vice can be obtained only by holding
1ut high premiums to inventors, en-
yineers and manufacturers. These prem
ums are made possible through the
5roftable operation OF the properties
IS they already exist.
THE task laid upon the business end
# the industry is very difficult. 1t calls
or fully as much brain power as do '
he professional departments, demand '
ng the kind of ability just as special {
n its features as that demanded by {
'
The Ideal Manager.
Permit me to quote from a recent
ddress which l made to the managers
nd heads OF departments OF the H. H.
ylesby companies: The ideal man
ger should be man who understands :
lie public better than the best poiti-
an in his city; man who is versed .
practical modern sociology, and !,
no understands, not only big finan-
al matters and large business ideas,
1T the lives of the people as we'll.
=" Properties are usually the largest
ngle industry in the community. 1t is
ting that our managers should take =
position among the leading men of =
e city.
" The manager should have the
idest possible local acquaintance and :
lrticularly should he be in close l.
UGH with the leaders of thought,
lsiness and progress in his commun-
Y. He should study the city, its peo-
e and it's prospects and its needs
ith unceasing vigilance.
The ideal utility manager should
an integral part of the city; in
mpathy with the aspirations of the
nerent groups OF which it is COM
'sed, and foremost among the plan
RS for municipal advancement. OF
'litical entanglements, he should
.ep free. In all local quarrels and
he must maintain a neu-
al attitude, keeping always in mind
e principal that it is his duty to
rye the whole community to the best
his ability
Away With the CrOaker.
Il have been amazed, disheartened