Bisbee daily review., 1909-03-12
GAN YOU USE
 4 TELEPHONE.
 PROPERLY !?
Phoenix Telephone Man Says That Public Is Responsible For Half of Trouble and Pre- Scri1eS Rules.

The following tele2honie rules from the Phoenix Gazette are equally per ulent to Bisbee.
 Strange as 1t may seem. not one person in ten knows how to properly use q telephone and phone companies C aim that this is responsible for 8 great deal of the poor service com rla'ned of. Persons think they know how to use 'p..ones, and quite inno cently make many mistakes and cause a great de@i of trouble to the operator and the company.
 For instance, a number is guessed st and wrong pcii IS rung. An in nocent subscriber is disturbed and | voice says 'They gave ne the wrong number and the company gois the blame.
 A bell Tings-it rings again-sti [ no answer. The operator finally re- ports "Thev don't answe~" Ste TOW CT says "They are not there.' Five seconds iater-just six seconds too iate-the ring is answered and Lar dy subscriber gets 'Number!' rom an operator who knows nothing aho It the can in question. Upon being told Why. you just rang my belli" she can only answer. There is no one on your line She aparentiy ac- knowlcdges the error and again the biams falls in the wrong quarter: es- paeiaiiy when, little later. the called party meets the calling party and says he Was right there all the time
 A person steps in and 'borTows" gf,,r ~c o 4NTl, n,, talking he leaves the telephone of the hook. thus keeping the hne busy and causing a series O. "busy" reports to be made to calling partiea@ Final ly someone finds the receiver off the hook and replaces 1t. Business is re- suTned and the frieod who has "been trying for fifteen minutes to get the line planes the comrany severely when told tTuthfully that T have been right there al the time and the ire has not been in use for twenty minutes"
 The thing occurs when the called for subscriber overlooked tie fact tFat she is sharing part. line with someone else and that therefore the line may have been busy all toe time and he not knowing anything about it.
 The following Fct or rules comniled hF an exrert telephone man will be lound valuable fo users of phones:
 I. Use the directory, Never try 10 remember a telephone humber It's ar rigrt if vpu reTember iJ. but to try to remember it is 10 begin to guess. Ij vou have the least doubt about it. l'oh it up and thus save time and trouble
 2. Spell out all numbers by giving each Gu7lre serarateIy. as Main tv-o. five. six. one" for Main 25G1 "Plack two. double oh, four" for Black 2O04."
 g. Speak distinctly. especially when giving the nrmter to tHe ooer afCr 3nf when ta'kiD@ over toll line. Talk into the mOUthpieCe.
 q. Answer youF bel promptly. A ring means a friend is calling you- don't make him wait or perhaps miss you entirely.
 Q. Moye-tbc hook slowly up and down when you want to recall the operator Her lamp signal flashes when the hook moves down. but she can see lt at all lf dashed 100 quick Y.
 C. Until your bell stops ringing do not remove the receiver from the hook.
 '. Be brief but courteous to tho operators. They have no time to con verse with you. They do not know subscribers names; they deal entire Y in numbers.
 S. Cal for Information when you can't find the telephone number you want or wish to learn the numbers Of new subscribers. Your regular op erstioe cannot answer such questions
 g, Repor alI complaints to the complaint jerar mont. They shCul1 be promp, and describe the character Cl the trouble encountered. Auy for Cf trouble look alike ai first