The White Pine news. [volume] (Ely, Nev.) 1906-1910, 1909-05-09

AT the suggestion of +. W. Clapp,
division freight and passenger agent
of the Southern Pacific company with
Offices in Reno. says the Reno Re-
publican. Superintendent II. w.
Sheridan of the Sacramento division
of the Southern Pacific arranged for
a meeting of the heads of all depart
ments of his division at Sacramento
Yesterday at which the following
subjects were discussed: value oil
Courteous Treatment and Duty
We Owe TO the Travelling Public.
This system of holding monthly
meetings has been in vogue for some
time, but the particular subjects dis
eussed yesterday were suggested by
Mr.. Clapp who maintained something
should be done to impress upon the
minds of all employees of the COM
pany value of courteous treatment
10 all and their duty TO the travel
ing public.
The meeting was the largest OF
this particular nature ever held by
he different department officials of
the company and interesting address
IS were delivered.
Other meetings will be called by
Superintendent Sheridan and other
subjects will be discussed but 1t Is
probable that of all the discussions
10 be held. one of more benefit to
the public will not come up. 1t Is
certainly necessary TO impress upon
the employees of the Southern Pacific
occasionally the value of being cour-
teous. 1t is seldom that any OF the
old employees fly off the handle and
pour forth a stream of angry words
at some unfortunate traveller, who
has unwittingly broken some OF the
rules of the company. but often some
Young fellow who has just won the
brass buttons of a conductor or who
has lust been promoted to the ticket
agents swindow will swell up like
load after a good meal and tell the
poor. weary traveller. just what he
thinks and try and impress upon the
unfortunate traveller the belief that
he is only a small potato in big
patch and that he had better do
homage to the ticket agent If he
wants any results.
1t was for just such case as this
kind that the meeting held In Sac
ramento Yesterday There were some
good addresses and the manner in
which the two subjects were handled
would make good reading.
Mr.. Clapp held the floor for two
hours and delivered a very interest
ing address He said in opening as
follows Il desire to first thank Mr..
Sheridan for calling this meeting and
thereby giving us an opportunity of
discussing in general way, what APP
pears to me to be one of the most i'm
portant questions that today con-
fronts us as railroad men. This
meeting Is certainly in line with CO.
operation and | am confident that
there will be much said here this
morning, which will prove good seed
sown in fertile soil and tend to bring
A marked improvement in out at
titude towards the travelling public.
In one part of his address he said,
Courtesy especially with these men,
conductors and agents does more to
popularize a road today than at any
time in the past. All the good that
the various officials may do toward
this end can in a remarkably short
time be nullified by conductor or
an agent and when l say conductors
or agents. | mean ticket sellers. bag
gage masters and brakemen. as well.
as they are constantly In touch with
the travelling public"
In another part of his address Mr..
Clapp urged all employees OF the road
to stand together in support of the
road when the company Is being at
tackled with adverse legislation. In
this regard he said. There are
about one million eight hundred
thousand railroad employees in the