The Newark star and Newark advertiser. [volume] (Newark, N.J.) 1909-1909, 1909-08-12
new SCHOOL NOW
FOR TRAINING
HELLO GIRLS
Telephone Company Has Estab-
lished II in Newark, and Its
Teaching Is Thorough.

Since it has been thoroughly demon
strated that telephone operators who
have been trained in advance are far
more efficient han those who pick up
phone Company has established a tele-
phone operators school.
Many more qualifications are neces-
sary in a young woman who is to make
q good operator than is generally sup
poseo, and only IL per cent. of the APP
plicants for positions are passed for adj
mission to the operators school.
The course of instruction consists of
lectures on the operating methods to
be learned and on the routing of the
traffic to be handled The lectures are
supplemented by recitations on the
subjects studied and by actual work
al practise sw~itchboards.
Student operators are taught: First,
the use of the various parts of the
operating equipment; second, the tele-
phone geography of Newark and vicin-
ity; third, the proper method of COM
plotting any call; fourth, the necessity
of being courteous in all relations with
the public; fifth, the alertness of hear
Ing. This last is an acquisition which
the student must gain, because subscribe
ers who speak i~ndistinctly do so with
out their own knowledge, and as a rule,
do not relish being asked to repeat
their calls. So the operator must ac-
quire a telephone ear and the school
course includes certain tests which de-
yelop this acute hearing.
No operator is graduated from the
school until she satisfies the principal
that she is qualified to do work in a
central office and to handle calls of any
character. The public, therefore, suf-
fers no inconvenience from amateurish
efforts of employees unfamiliar with
their work.
Newark Is Up-tO-Date.
Newark is in line with the up-to-date
cities that have f~ull-fledged telephone
schools. The local institution has been
in operation some time and has amply
proved it's usefulness. The New FORK
and New Jersey Telephone Company
has had the advantage of the practical
experience of the New York Telephone
Company with the telephone school
system, and, having made a success of
it in New York, both as a commercial
proposition and as 81 means of giving
the public better service, has applied it
here on a sufficiently broad scale to
meet all requirements for years to
come.
Central Office for Students.
Two large rooms on the third floor of
the Telephone building, in Market
street, and four rooms on the second
floor AVE been fitted up for the exclu-
sive use of the school,. On the second
floor are a reception room, class room,
locker room and the office of the in
structor, and on the floor above a study
room and a room fitted up as a counter
part of a regulation central office. 1t
is not a real central office, however, for
the switchboard is a practise board"
connecting with monitors desks instead
of outside stations.
At the practise board there are eigh-
teen Subscribers positions where the
subscribers ines are supposed to enter
the switchboard, and hence when calls
originate; three receiving positions"
where calls coming from other ex-
changes are completed; one "toll-board
position" where practise is had in
routing calls to the scores of central
offices In the company's territory, and