The Detroit times., 1909-06-25
BY w. G. SHEPHERD.

department store in Boston that 1
run by heart" not money. alone.
And IL pays.
+. A. Filene and A. L. Filene. broth
ers. heads OF the store. have until nov
prevented descriptions OF the store be
ing published.
1t sounds foolish and the puoli'
| won't believe IT,, they said.
But | prevailed upon them AT last
and T. X Cory. the store manager
no really knows more about the de
tails OF the great store than anybody
else. spent a whole day showing m.
through.
AS went into Cory's odice a prett,
girl came out. accompanied by man
That girl" explained the manager
is shoplifter We've caught hel
twice She confesses. We've place,
her on probation. She's only a Gus
toner. but every Friday morning sh,
will report To the head OF the protec
tion department. OF course. We haven
any right 10 do this. But It's better
than arresting her. There's a chance
"a save her"
Does this sound pretty hshy TO you
Manager Corey called in pretty H.
tie girl.
Hello" she said sweetly 10 him. the
mighty store manager,
Helped Fire Victims.
Hello" he said right back. just like
that.
What did you and your mother lose
in the Chelsea fire."
We lost everything. Even my
shoes were burned. II you hadn't sent
me some clothes and shoes, | couldn't
have come TO work
Did the girls in the store help you
any,"
Help US? Why. they gave nv
mother and me duplicate, better
than we had before. of almost every
thing we lost
That shows how the store people
stick together" he explained.
He pointed out young man
THAT young fellow is going TO Har-
ward He comes here in odd hours.
We're paying his way. When he gets
through he'll sign a contract 20 work
for US for two years. Wen send any
young man TO Harvard and pay his
way. II he'll agree 20 work for us for
two years. on salary. of course. start
ing at the bottom. We're looking for
men
Were all a family here. After a
girl has worked for us for "a hours
she's our girl Well take care Of her.
she can't suffer That's the Filene
principle.
Arranees Weddings.
why. right in this very Office
have arranged for the weddings OF
five girls in the last six years. They
were weddings that were necessary.
| had the young men right In here,
and Mr.. Cory looked pretty grim.
Through Miss Kaiser head OF our
girls club. the girls understand that
they can bring all their troubles TO
Us.
He told many other stories. They
showed helptulness. and the firm was
always ready with money where il
would help an employe in trouble.
1T costs, doesn't it, | asked How
Go YOU get your money back?"
It's easy" said Mr. Cory, with Il
smile. This store is a human ma.
chine. Kindness is the oil that keeps
more easily the parts work the better
the machine runs and the better il
runs the more business Te do Most
OF our girls are smiling. nearly all OF
the time ! think that many women
come 10 the store just 10 get in the
smile atmosphere
What do you pay the girls"
Mr. Cory sent for an armful OF en-
velopes.
Each envelope represented a differ.
ent empl0ye. aud showed that EN-.
ploye's standings and wages
One girl was marked in the "ss-a-
week class She got from $40 10 s13
A S7-a-week girl" averaged So q
"s3 girl" got sG65 a week another
"s7 girl got sl5 the week before and
$l629 the week before that
Get Percentage.
Each girl gets per cent OF all she
sells, over certain quota" explained
Mr. Cory. We call that profit-shar
ing
THE average wages Of our 900 girl.
last year was sSs7 a week.
Mr. Cory took me through the store
saw how it was run By heart
Hello" the girls said, sweetly anC
Familiarity, TO him.
Hello" he answered. Every cir
was ready 10 chat and so was Mr.
Cory.
What DO YOU think, lost my purs,
land So" said one young lady 70 him
fsmiingly.
When does your vacation come"
/ In August
We'll, you know you right make
q touch ON me ID the loss Niii slo,
your vacation" said Mr. Cory. Wha
do YOU think OF this iH department
store?
No No" said the girl quickly. "
didn't mean that Why I've got money
in our society bank Just thought T.
tell you The purse was riven me D,
"a friend and she showed an engage
ment ring.
Incidentally. there is over $4,000 i.
the society bank Deposited BY 400 em
ployes
It's half being able 10 mix witt
them. exclaimed Cory
Arbitration Board.
As we went through tho great stor,
ne knew All ABOUT every glFl pointc
ont. He knew their families and thei
troubles.
lie took me 10 the club rooms Her
saw the secret OF all the happiness
and independence and lack Of burden
Here are the headquarters OF the al
/ bitration board
No one man can discharge anybod,
az the Filene store
There Is an arbitration board Of en-
ployes. Any employe can appeal q
the board