The sun. [volume] (New York [N.Y.]) 1833-1916, 1908-07-26
THEY'RE VERY NICE IN STORES
WhenC Customers Break Things or Damage
Goods Accidentally.

SOOus Acciucntuuy.
sI've been waiting for years." she said.
1to see somebody drop something in the
crockery department Of some store and
to-day I saw 1t. When I went in a mother
and her daughter were looking at dinner
sets. and at that moment the daughter had
In her hands a cup and a saucer which she
was looking over. and I hadn't been there
half q minute before the tragedy I had
been 30 long looking for happened. She
dropped the cup! And IL went down with
Q crash.
"The mother kept calm and the daugh-
ter tried to. and she did very we'll too, but
still she was frightened. as I know l should
have been II 1 had dropped it. and I knew
she was waiting to see what would happen
next. as I know I was, but everything went
of very nicely.
"A fioorwalker was right near there
walking along slowly with his hands be-
hind his back, but the crash didn't seem
to shock him at all. He simply turned
slowly half around to a man standing near
with q brush, and then kept calmly along.
quite unruffled, and the man with the brush
came and brushed up the fragments OF the
broken cup. and that's all there was to it.
No tragedy. moi even any comedy. and then
the mother n her daughter went On
looking at the dinner SETS"
well" said one OF two other girls to
whom the first had told this little story,
"once / was in a store where they had q
spread out on q counter. and a woman
customer who came In set down on top OF
those silks q bundle n then began look
ing at the silks. And then presently !
saw that a dark colored fluid Of some sort
had leaked out Of that bundle and stained
the silks under 1t.
"The saleswoman and the customer dis
covered il as soon as | did, and the woman
who had put the bottle down there picked
it up and, OF course. the saleswoman picked
any more Of them. but it had already soaked
through three or four folds.
Il wondered was going to happen.
because here was damage enough done to
amount to something. But the woman
customer kept her head beautifully. She
get scared at all, and the saleswoman kept
| cool and when the fi~oorwalker came along
he kept his head and was very polite and
nice. He assured the customer that the
considering, In fact they were just as
nice about it as they could be. and that
was all there was to 1t, except. OF course,
that the woman customer lost whatever
there was in the bottle"
"Now. here is something aid the third
| girl, that happened to me-. There is q
store where they keep on a counter
some jars of sachet powder and when ]
went into that store IL | was neal that
| counter l used to pick up one Of those jars
that contained a. powder that liked and
take q little sniff Of the powder. Well,
| this bottle stood at the back end Of the
row over by the pack Of the counter and
one day when l set that bottle back some
how, I don't know how. l set IL back over
the edge OF the coui 10 I set 1t on the all
and down il went.
"You talk about what happened when the
girl dropped the cup. Why. when that
bottle struck the floor IL sounded TO me as
| II o whole crockery store had fallen down.
But the salesman said that was nothing
| Why, he said, those bottles were falling
Of the counter all the time and there WASN'T
| much in hat one anyway. which was true
| and that was one thing to be thankful for
But he couldn't have been any nicer about
II II he had tried"