Bismarck daily tribune. [volume] (Bismarck, Dakota [N.D.]) 1881-1916, 1907-01-17


chants Association of North Dakota
was spent very probably, holding
three sessions yesterday. &
The morning was taken up with
LISTENING to a number of excellent
papers and discussing the merits of
the same, the discussions bringing
out many points of value to the mem
bership. The first paper of the morn
ing was one by Adler G. Clausen of
Crookston, Mimi, on "The Value of an
Idea" which will appear later in the
! Tribune.
Robert Orr of the Bismarck Gricery
Co, followed with an address that
seemed to please his hearers greatly
and it is probable some of the cpl
grams will be largely used as adver-
Using features by the members. Mr..
Orr said:
Mr.. President, Retail Merchants and
Fellow Citizens: am pleased to
have the opportunity to stand before
such large delegation of gentlemen.
1t does my heart good to think that
we have such distinguished lot of
business men, and that they belong to
the Retail Merchants Association.
We ought to feel proud to have
such an organization. It brings bust
ness men In contact with on another,
and they have an opportunity to en-
tighten their minds on business mat
tiers.
We used to have these conventions
in Canada where came from and
they were very interesting, and used
to take part myself In general way,
and derived great benefit from them.
This paper am about to read to
i you, I would call c ourtesy to the
Trade, and consider it very good
advice, principally to the retail mer-
chants and their employees.
Say, thank you, every time, and say
It cordially. Just keep in mind that
thank you is a trump card, and re-
member that you are the company to
the customer.
The more p leasant you look the
more pleasant you'll be, and never
tire Of taking pains to please.
Smile Good statesmen know it wins.
Enjoy your work and look it smile.
Soiled linen should go to the wash
don't wear it. Tidiness in your dress
isa as important as tidiness in your
stores $500 s I'D. 81,
Stick to the truth nothing is So
good.
Don't argue our stores are not
court rooms. =.
Never forget that what, a customer
asks for he wants. 81 E.
Once is enough for the same mis-
take. n
Slow to come is quick to go. Never
be late, and keep your eyes off the
clock quitting time can't be hurried.
Be a Booster knocking is waste
of time 4s ;=
Lift your work anybody can hold
down job.
Our success is your success, remem-
Der that. Think for the store and YOU
will think for yourself.
Be cheerful cheerfulnes is catch
ing, there is always room behind the
counter for a smiling face.
To get the customers attention, give
I them yours the man in front of you
is entitled to all your attention.
Learn that promptness is not hurry.
A cash register in balance always
says good word for you Accuracy
will make you friends at the store.
4 Get on the most Intimate terms with
\ the goods you sell. Know your stock
as well as you know your way home.
The store floor is not a waste
! basket, nor the counter a catch all.
IA thank your is a part of every
transaction. Thank YOU can always
i be given In change
A salesman's friend should be the
stores friend
Make the service you give as good
as the goods you sell.
Every customer should have rea-
4 son for coming again. BIS
Fight dust-Its the microbe OF lazi-
ness. Don't that sound good.
There is a good deal more to sales
manship than selling good statesmen
I study the book Of human nature. Z.
Nobody needs to tell you you're do.
ing Wel1-yoa know 1t. .:.@
Keep your hands clean all the
while, make neatness a habit-it
counts. 81
Nc sale is complete until the Gus.
toner is satisfied. Keep thinking
what the man in front of you viii say
when he goes ont We are proud 81
every man who helps.
A good time to look pleasant is