The times dispatch. [volume] (Richmond, Va.) 1903-1914, 1906-08-16
ARSERvANTs, !.
NQ1i|1's|.M!|.A||:S|j'T|E.R|f|.s|| J
They MUST 8 JU:sT5 TO AL !. !,
This Policy u Only One That That
Should Be PURSUED, sue q ~ Very
Interesting at This Time.

IN President William Josiah Leaise, Of tho
Richmond Frederic kBburg and toinnc
i has sent tile Tilnos. Dispatch q very In
8tcreytl1g letter written Iii 1882 by the late
Major ID, y. d. Myers when general SUI
perintendent Of tho Richmond, Frcder-
icksburs and Potomac, !. 81
81 Judge Leake points out that It was then leN
&as II IL now, the policy at tho Ulcers q
4 tho road 10 instruct that the Richmond,
\ Tredericksburg and Potomac ~ the ser-
Want Of the public and not It's ma ster.
Tho letter from Judge Leak reads
Enclosed I send you q copy OF 9 p
letter found upon the letter book Of 7,
~ the Richmond dnd q fredericksburg
N Railroad written by NJ ajor Myers on i
"a Augusta 1889, NIajo Myers was then y
gonaral superintendent OF the road. ii
III and had active charge pf its ~ falrs.
ii This letter. was ancld entally disco vered
& In hunting up some old records, and
b 7 think 1t shows clearly what haa been
4, the policy and position Sof that rail- II
u road towards those who travel and
& ship over It. Tho lsttor Ia In Major
Myers 8 own handwriting, there being
no stenogrnpher3 or typewritors in use
y by the company at that time, ] omit "A
tho names OF the claimant and 3 the /!
officers In the letter. It Is needless s8
to sny that Mr.. Charles A. Taylo Tor, to-
whom the letter IL addressed. ana who "A
III wau the traffic manager. and a. highly
4 valued officer OF the company, IS not Il
one Of those censured In tho let tier, n
s@i 7 ours very. truly, \
Il ,vNr. I, ISAItsI,. 4
Servants, Not Masters.
% Major Myers s letter written ts#:easy-
four years $50 Is $as follows: KS SS55 "A III
Richmond, fredericksburg and ss ~
Il 81 Potomac Railroad.
III VI General Sunerintandonts8 ~ Oftice!
Richmond, Va, August 2. 1884, "
# T.. Il. p. Myers, Gen. supt. b
4 CA. Taylor, ESQ: " IS u 8s
Ss Dear sir.-I herewith return papers nj
y in case OF Mr.. NJ ----- for damaged }
balise Tho entiro amount Of the claim
will be charged the bagga gemnster.
and he has narrowly escaped loss of
u rank. But he Is not t he only person
i in fault. The station baggage agent
Il Is much5to blame In thnt he failed
ssFto%conduct himself as he should have
q done, in replying to the Inquiries md
complaint Of Mr. N NV ~. He knew @
4 or ought to have known. that the the Is
claim was good against this company
q ana should, Instead Of annoying tho
complainant with vague or slipshod sS
VI excuses, have told n him plainly and S3
politely that no would be Justly and
\ literally treated, and as soon as the S
ecessary tracing for damage and IN
valuation could DO performed.
Tho station bagga &c agent Is an old III
X officer. and ought TO know. more oyer, #
that It Is our business to serve the $$5
public Qins the most efficient, satlsfac-
tory ana thorough manner. we arc
NJ not the masters, but the servants, OF s
those who travel or ship by us, and "A
the Officers and employees OF this cons Ys I'll
pany must regard this as a fundaMen -s58l
tai principle "a VI
Respectfully yours, III n s
T.. T. D. MYERS,
ss s5 5SS General Superint endent.