The Pacific commercial advertiser. [volume] (Honolulu, Hawaiian Islands) 1885-1921, 1906-04-17
To IMPROVE
THE BOATS
The lnter-lsIand Plans
to Give Better
Service.

The Inter-Island S. n. Co. is deter
sells on a par with the best running to
ports on the American continent and in
order that information as to the ways
on other vessels and in other companies
may be obtained by the company,
President Kennedy and the board of
directors have decided to send G. l..
Wight-as special agent with instruc-
tions to go where he can find the, best
and report as he gets what is worth
finding out.
Mr.. Wight has been connected with
the Island steamboat interests for the
past twelve years and during all of
that time he has been putting the
standard of excellence, in the conduct
of the steamers from port of departure
to return, little bit higher than it
ever was before. He is of the opinion
that to improve the table in certain
features, one at time, was the surest
way of reaching a climax in which all
of the good features would be COM
bined. The results in this respect have
been satisfactory in the main but the
company is still striving and the man
agement wants to hear from the visl
tors that the steamers and the service
in the Islands equals the best of any
other part of the world. In order that
the best ideas may be obtained the
company has selected Mr.. Wight as its
agent believing him to be the best
man in the service of the company for
that purpose.
q leave on Wednesday, in the Ala
media said Mr.. Wight, ''and / have
carte blanche to go where | think new
features are to be found. The commits
sion is rowing one and 1t is my IN
tention to go direct to Cuba. Ny stay
there is indefinite for | want to look
into every phase of steamer travel ana
management of the boats while en-
route. / want to learn, also, the meth
DDS of handling bananas and p1neapples
for / am of the opinion that we will sec
the cultivation of pines the second in
dustry in the Territory; | want to
learn how the fresh fruit is handled
and / want to get on the inside of the
shipping of bananas. 1t may be thai
some of the troubles of the growers on
the big island will be eliminated after
we get our boat in service. From Cuba
ports and look into the steamer man.
agement along that route and then |
will go through the United States and
Canada with the same object in view.
"My Investigations will include the
handling and the stowage of freight;
if there are new and more modern APP
pliances for the more rapid handling of
cargo / will find them and report upon
them and you may depend upon it II
it will be for the Improvement of the
service of the Inter-Island Company
they will be adopted. Some people OBJ
ieet at first glance to our way of
handling freight and passengers at
some OF the ports on Hawaii. Well, II
/ can find a better method in any of the
Mexican ports | will report upon them.
The company wants to improve its
service in every particular and the
management is sending me off to lind
the way. The majority of the people
who travel on our steamers are OF Inn
tied experience in this respect and they
hear people from the mainland draw
ing comparisons with lines over there.
The company wants to have its service
so that the comparisons, If they are
necessary. will be favorable and we
hope, too. that the favor will be alto
gether on the side of our service.
81 am going into every detail while
L have the opportunity and this Will
take me into the matter of linen for
the rooms as well as for the table. L
will note the table service and see
wherein ours may be improved and If
there is any line that sets better
table than the Island the Inter
Island will copy that one in serving the
best meals possible, market conditions
considered 1t may be that will select
the best things served on the steamers
of several different lines and the COM
panv will make its menus from the
combination. Do not understand that
we are chasing the tourist trade prin-
cipally, for that is not the case; we
want first to please those with whom we
do nearly all of our business, the
island people. We want them to feel
that the company is going to give them
the best obtainable, we want them to
realize that it is wide awake, enter
prising and not afraid to spend money
in looking for what win bring them the
comfort they hear other people talking
about NY trip will extend over sew
eral months. Ny wife will go with me
and we will go wherever, there is any
thing to learn. -