The daily morning journal and courier., 1904-09-15
STUDY OF VOICES.
Telephone Operators Can Tell Many
 Things About You by Your Talk,


 Telephone Operators Can Tell Many Things About You by Your Talk. Your voice tells your characterat least, that is the verdict of the experi- tenced telephone operator.
 T have friend said a Salt Lake telephone girl yesterday, who was chief operator for certain company. She always declared that she could tell not only the disposition of the person phoning, but that she could also de- scribe his appearance with scarcely an terror. A man she had met heard of this, and, to test her. telephoned:
 Miss B---, I hear you say you can tell what a man looks like by his voice What do look like?'
 T know it sounds incredible, but that tgirl described him almost as well as though she could see him, Not all of us. I can do that, but as "a rule we can tell what sort of a disposition the one tele- lphoning has. If you would take the board for an hour yourself think you might have similar experience, Of course, we at the board all the time feel lthe personality of people as soon as they speak-we can't help it. Another hello girl remarked: l Customers always feel the effect of our voices on them whether they speak of it or not. That is why operators with sweet voices do not stay on the force long they get married. I think If some linen could hear their wives voices over the phone the way we do, before their marriages, they would never sign the contract. It is amusing, sometimes, to hear the way the tone changes the hap l py event. Men are bad as women foi that. But the thing began to say is that an operators's voice can stir a man ito angerthe mere tone yet few people lever think how their voices may effect Ithe operator She listens to thousands of voices in a day, one after the other, lall keyed to different tune. You can imagine what that means.
 We can tell over the phone whether Eyou are happy, or sick or selfish, or l thoughtless, or nervous; whether yol Eare angry with the one whose number lyou wish, or whether you are about to Iask a favor. Of course we do not all Eways have time to think these impress l ]sions out in coherent form, but they are there, just the same.
 What Is the most unpleasant voice 2. repeated another phone girl. I think iyou will find that most of us agree that there are three unpleasant to deal with 1.-the abupt, the high, knife-like sopra- Inc and the hesitating. The first indi- lcates nothing but absorption in bus liness or impatience, sometimes natural, and sometimes of the moment It never fails to rattle the operator. Many ltimes when have been all ready to tell the number, an abrupt request would scare 1t out of my head. The wo- man with the high voice who speaks too loud gets on the nerves most An op-. Ierator should have no nerves"
 When asked which voices were pleas- Iantest over the phone as a rule, mans or woman's, they responded in unison, i"Men's.' This is perhaps not strange, tsince they are all girles. However, there lis another reason for this. Women's ttOICSo dPL lO bc gONSA. LllC I'phone, not a pleasant sound, and there are more women than men who talk too loudly. A man will often be courte where woman is not That does not mean that men do not speak for their rights There are ways and Iways and voices as we'll as ways.
 Sometimes voices deceive even the ex- 'perienced. That Is the case where real unpleasant people have voices which Isound gruff and abrupt over the wire. There Is one thing that the voice always indicates, whether soft or hard, and that is in general, the backbone of the person speaking Lake Trib- June.
 i GA. A.9T0RTA
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