The Black Hills union. [volume] (Rapid City, Pennington County, Dakota [S.D.]) 1889-1904, 1899-11-24
HAD 4 hICIA TO MAKE.
AND Hs idtDE IT RIGHT TO THE HEAD
OF Tt1E FIRM.
The kicker Went About Landing His
Protest liz n Rather unconventional
Manner. Gut the Chances Arc We
Got Whit He Was After.

es. Sa!d the tall. loose JOlnIeu
nan at the telephone. that the mum
Ger I want--2-9."
Double two n;ne?" queried the
voice at the central Office.
'Well, | don't know that double two
nine is any better than the plain, or
binary two, two, nine, but if yon insist
on that style suppose we say double
two single nine and get it exactly right
Hello Is that Spotcash & Co. 81
Yes. responded the voice at the
other end Of the wire.
''Is Mr.. Spotcash in?"
SIS it something important? He is
much occupied.
$50 am l. Yes; lisa matter of some
importance, and I want to talk to Mr..
Spotcash personally. Yes; I'll hold the
wire-that is, I'll hold the phone
"Hello!' snapped somebody at this
junc1nre.
"Eello' Is that Mr.. Spotcash
"Ycs. Who is it,"
"You ar the head Of the firm of
SpOtcash Z Co, are you not?"
"Yes, was the impatient answer.
What do you want? Who are you?'
"GwilIiams 1895 Pumpernickel
street. | want 70 enter complaint
"What ahout?'
Il bought an icebox at your store a
few days ago, and
"CaN up the household goods depart
ment, cont1und you! have no time to
spare to look after such things"
You We got as much time, perhaps,
as have. haven't any complaint to
make TO the household goods depart
ment. The head Of the firm is the man
want to talk to- / bought an icebox
at your store Il few days ago for SIG. 75
might have got it cheaper somewhere
else, but that isn't the point. Havir g
bought it and paid for it, l had right
to expect it TO be delivered within a
reasonable time and in fair condition.
1t didnt come for four days, and when
| it did come
Say. yon, l employ men to hear
complaints Of This Kind
! Il have no use for them. You IRE the
responsible man Of the house. The sys-
/ tcrl is yours. If it duesn' work smooth
/ ", it is your fault. When that icebox
came four days after purchase, one of
! the casters WAS missing, the varnish
was scraped off the outside surface in
more than dozen places, and it looked
as if it had gone through a hard season
at cheap boarding house
IF there's anything wrong with it, -
roarcd Nh SpotcaSh, send it back
can't take up my time
"Stand little farther away from
the phone, Mr.. Spotcash. Your voice
sounds as il you had your mouth full
of mashed potatoes -
"Who the devil are you?'
II think gave you my name and
address-Gwilliams, 1895 Pumpernickel
street. next door to Lazarus J. Spill.
horn You dout know me from a
stuffed alligator, but you may have
heard Of Spillhorn. Don't you allow
yourself to get hot, Mr.. Spotcash. over
an iccbox. The incongruity Of such a
thing ought to be apparent even to the
head Of an oyergrown junkshop'-
eff you were here, sir. l should kick
you out of my Office
You would probably need some help.
If that icebox had simply been defaced
a little. | shouldn have made any fuss
about it, but the stupid ass you sent te
deliver it,
"Haven't You sense enough, you in
fernal idiot, to know that don't look
personally after the little details of 6
business amounting to millions of dol
lars year,
eff you don't grasp every detail OF
that business, you Cheap John notion
peddlcr in gilt binding, you are moi
fit to be the boss Of it! Don't try t.
crawl out of the responsibility by
throwing the blame on some boy. Il
that icebox had simply been defaced {
little. repeat, I shouldn't have made
any fuss about it, but the fellow yor
sent to deliver it didn't have any more
sense than to tumble it on the side
walk
"Bring it back, blank you
"Look here Spotcash. that won't do
you know. You are not allowed to tall
in that style over the telephone. Exer
else a I.ttle common sense, Spotcash
You know it isn't my place to bring
that icehox back. The proper thing tt
do, you thirty third degree haberdashel
and toy vendor. is to send me new
icebox and take the damaged on,
back -
lyon blank fool, do you think yos
can tell me-
"Again let me tell you, Spotcash
not to use such language over the tele
phone. Some remote ancestor Of your
may possibly have been a gentleman
Try to emulate him, Spotcash. In thu
meantime please accept the assurance
If my distinguished consideration. ant
the icebcx viii remain in my dwelling
rubjcct to your order. If it is replaced
properly and within reasonable time
you will not hear from me again. If i
isn't, shall call You up. Spotcash, per
sonally dozen times a day through al
The public telephones in town. ! hav
not the patience to call at your store t.
:lake the complaint. Your system o
making exchanges is too complicated
,ad believe in going to headquarter
with all kicks anyhow. Never ALLOW
Yourself to think Spotcash. that 20,
ire too big man to listen to com
laint from your meanest customer.
think that's all Good morning. Spot
rash Chicago Tribune.
Good Lesson Early Learned.