The Anaconda standard. [volume] (Anaconda, Mont.) 1889-1970, 1898-06-12

spread out. It cheapens everything
rve got In the room. takes the color
out Of some things and gives to 9TH
ers . most unaccountable glare. Why,
when ] enter that room q feeling of
nausea comes over me. / cannot de-
scribe 1t. but / live with that
carpet. Now what will o do about
it?'
The question was rather a poser for
me, for she was a good customer and
I knew that the firm would want to do
everything possible. ! suggested that
1t would be cheaper to hay an mex
pensive new papering put on the walls
which was possibly the cause OF this
aesthetic disturbance. But no, she had
just had new paper put on; that could
not be changed. The carpet must come
up and she would never have another
one down there. She would a a
hardwood fioor. I suggested that W.
would like to furnish her estimates IN
the hardwood floor, but this she would
not listen to until we could do some
thing with the carpet. as she could
not afford two floor coverings. Well.
In the end / sent for the carpet.
agreed to deduct the value Of the lay
ing m making from her bill. and the
carpet i would attempt to sell. We
| did make an effort, showing IL to sew
eral persons, but the fac that 1t had
been a misfit aroused ~everybody's sus-
picion. and we could not dispose of II.
Finally we sent IL to IN auction room,
getting about half OF the selling price.
On referring the matter to the firm II
was decided that half OF the loss
should be borne by the house in order
TO hold the customer. although there
was not the slightest blame on our
side and we had done more than we
were really expected to do in an effort
to please the woman.
Another woman in the silk depart
ment bought a dress one afternoon. af-
ter pulling over Is or 20 pieces n
discussing with the friend who was
with her every possible phase of silk.
from the time the cocoon began to un-
fold until the material left the loom.
In two days she was back. She laid
the parcel on the counter asked
for the head Of the department. When
he came she told him that II was true
that she had bought the silk In all
fairnes and that IL was probably a
good silk, but she had decided that 1t
was not a gray silk after all that she
wanted, but a black one. Sh said IL
might seem a trife to him, but that a
silk dress to her meant a good deal.
and she had concluded that IL was very
poor economy for her to get a gray
one. She said that she had really had
no idea OF buying on the afternoon
that she did. but the clerk was insist
ent and persuasive. and against her
better judgment she had yielded to
him.
Now she said. putting II as a
clinching argument. am ! to suffer all
the time that I wear one silk dress
for being overpersuadedT
ION the face OF 1t this transaction
seemed absurd. and yet the house de-
cided that she could return the silk
and choose a black one. but the sales
man was instructed not to pen his
lips except to give her the price of the
different pieces as he showed them to
her.
These actual cases may seem al
most unreal. but they give a little idea
Of the concessions we max to the
shopping public. OF course we ex-
change things constantly n re-ex-
change them and AXE back anything
when any claim In made that IL IL moi
up to the warrant. but these are cases
where the house was perfectly blame
les.
"A woman came to me the other day
and returned three shirts that she
said she had had four weeks. They
had washed poorly. she said, and she
showed me where the linen was all
fretted away around the neck n
Now it is very probable that her laun-
dress uses some very powerful acid.
I suggested this to her. but the sug
gestion was at once rejected as being
Impossible. The end of the matter was
that we had three new bosoms put In
these three shirts in our workroom.
and they were duly returned to her.
These are only two or three late cases.
I could give scores more. all tending
TO prove that most shopping women
think that there are absolutely no obli-
cations on their side which they are
bound to respect."-New York Sun.