The Saint Paul globe. (St. Paul, Minn.) 1896-1905, 1897-10-02
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and the clerks would say that it was
true that Senator Shoup was always
kind to the boys, and that would be all
the satisfaction they would get. You
see a bell boy may rush out of the Of
flee like a whirlwind to answer call;
and the clerks or the head bell man
are witnesses of the fact that they are
diligent bell boys. But after they get
up on the first or second floors, they
may go to sleep, or get into a trance,
and take all the time they want, to get
to. the guest who is swearing and ring
ing his bell for prompt service. Guests
who tip the bell boys always get
prompt service.
80 you never heard of railroading
before? Well, you might live in hotels
all your life and never hear about it
unless some old waiter would give you
pointer.
'I have known hotel managers to
railroad their guests. You see, some
men are disagreeable by nature. They
want to have everything done in their
own peculiar manner; but hotel men
prefer to carry out their own business
methods. The man or the woman who
gets into the habit of making daily
complaints will soon get on the rail-
road, and stay on it until they seek
other quarters. If the housekeeper is
annoyed too much by complaints from
chronic complainers, she will soon tell
the manager that certain guests are
causing too much annoyance for the
amount of money they are paying.
The head walters will report a SIM
liar state of affairs. Managers are
patient, but when they make up their
minds to get rid of Objectionable peo-
give an order to the head waiter and
housekeeper to put them on the rail-
road and that settles it. In a very
short time the guest will leave the
hotel, declaring that it is managed
most abominably, and that it is useless
to try to live there comfortably The
manager will smile, and express great
regret at losing the patronage of such
a good fellow; and, after he is gone,
will say: Good radiance of bad rub
bish.'
mo, there is very little railroading
in bar rooms; but it is sometimes nee
essary to work the system there. For
example, suppose customer is in the
habit of getting boisterous at night,
inclined to do after they have been
drinking too much. The bartender is
instructed to railroad such man;
and it is dead easy to do it. There is
always behind the bar a bottle or two
of very inferior whisky. 1t is for the
hotel employees or for kitchen use.
But it is given to the customer who
is to be railroaded.
He comes into the bar, knowing
that the very finest of liquors are
kept there, and that the price is 20
cents per glass. He drinks with 9TH
ers, all of whom receive good liquor,
but his whisky doesn't taste right.
He complains, but is assured that
there is nothing but good liquor kept
in the house If he takes mixed
drink, the barkeeper vii paralyze him
before he knows it,
Yes, the hotel railroad runs all over
the house. and the poor devil who gets
onto it seldom knows what has struck
him. If these points are new to you,
you are welcome to them. May be
you have been railroaded yourself, il
you only knew it. L guess every man
who looks back upon his hotel life will
remember a time when his services
were not satisfactory, even at first
class hotels. In all such cases it Is
because the guest has not been liberal
with the employe, for all of them ex-
pect tips. Moreover, they are bound
to have them, or make you trouble