The morning news. [volume] (Savannah, Ga.) 1887-1900, 1895-05-26

: !
I with John W. AIackay. telling him that my
Z complaint was not in malice and that If
T the delinquent employees record was good
I hoped he would not be DISCHARGED 4
got a reply with the FUN investigation OF
the case The man at the uptown office
had beer guilty OF similar carelessness
y and been complained Of before AMI
warned; so he was discharged John W
Mackay Is busy man, but no man is so
I busy that ne can afford 10 have his bus
I mess improperly transacted or neglected.
/ and he attended 70 this thing at once.
The people should complain when they
. are oppressed by those who should be
/ their servants 70 the highest authority
You have trouble with a gripman on a ca
bic road and YOU go 10 a conductor OF
4 Superintendent and YOU may receive no
attenttons or the offender may be sum
marily discharged. The high subordinate
does not always have time to work his
thinking apparatus He may not stop 10
7 think whether his employer has a capable
employe in the person Of the man COM
planned of. and the high subordinate may
dismiss the man forthwith. The response
I bic head Of the business things what is
\ best for his business. himself and all. The
people on the other side know this and
make their complaints to the highest au-
thouty. It's time we learned to go with
our complaints TO headquarters-nOt 10
I headquarters. We could do il with more
I self-respect.
Mr.. Clemens said his name gave him no
advantage. lone Of the men at the Play
ers' Club, whom / have referred to- he
said. who had complained to a high sub
ordinate Of a railroad company and re-
ceived no answer thought it was because
he was unknown. 1 told him that was not
true and suggested his addressing the re-
sponsible head Of the company. He did so
and was answered Immediately.
~.
one Of your surface railroad companies
about difficulty. I should have written
TO him. because, while a man may be too
busy 10 talk to strangers, he reads his
mail. But tried 10 see him. ] was turned
off. I happened to go to the Sun office just
afterward. and told a friend there of my
experience, and that / was just about to
write to the president Of the road. Never
mind that. Just write a note here for the
SUM- he said. did so and then l got at
the president Immediately.
II am told that there is a noticeable
improvement in the bearing of the porters
on the palace cars between here and the
west ! shall be glad 70 see it, for they
used to be most impudent. a friend of
mine. who made it a point always to
stand up for his rights, had some trouble
once j remember. on one OF these cars.
In some way the small matter of 40 cents
was involved Most men would say that
was too small a matter to bother about.
Nothing is too small to complain about If
you have been wronged. 1t was not too
small for my friend, and he set out 10 see
the president of the palace car company.
He was turned off 10y any number of sub
ordinates Of various degrees but he per-
severed. He passed clerk after clerk at
doors or windows and by dint of peril
nacity finally got his card sent to the
president On the card he had written
81 l. q 4 IN nj al Mt
In a few moments the president sent for
him, received him most politely, and
when nay friend had stated mis- business
the president thanked him warmly for
bringing the matter to his attention. For
" cents was small matter to the man
who complained. You or I would have
said, Let it GO But it isn't the amount;
think of the next man when you are
wronged and kick for his sake"
Then you would have us a nation Of
kickers?" &
Yes; let each man kick his, neighbor
and receive a kick in return until we have
peace with courteousness. Eliminate
timiaity and then kick. l suppose we are
born, timid. ] was timid until somebody
told me 1 ought to know better. Com
plain when you are not properly treated.
and complain to the proper person. A
complaint to a head waiter or a head
usher may be without result. But II you
go to the manager of a theater and say to
him that an usher's language to you, or
it may be only his manner toward you.
was offensive, although your manner to-
ward him had not been dlsagreeabls,
don't you suppose that manager would
promptly call the usher to account?
Ifthe proprietor Of a hotel were told of
the treatment--or lack of tia stranger re-
ceives from his clerk he would not back
Up the clerk; he could not do so. The rail-
road companies employ spoilers to re-
port conductors who knock down fares.
The companies protect their pockets, and
believe they could be induced to protect
their patrons What would be the diff
Guilty. for instance, in having these same
lsbotters' report delinquencies in the con-
duct of the employees of the roads? be-
lieve a reform can be effected along these
lines but the complaints must be made or
sent to the responsible heads of the vari-
Gus businesses"
sDo you not think that should the
presidents of the corporation be flooded
with several hundreds of letters as re-
suit of your suggestions they would think
this is one of your jokesY
..If they were to be flooded with several
hundreds of letters l should not regret
Il at all" Mr.. Clemens replied. still in his
serious mood. IF the presidents received
several hundred letters of that kind, the
necessity for the letters would soon cease
to be-
Mr. Clemens will start in August on
tour of the world reading and lecturing
in the English-speaking countries 1t is
a trip he has long desired to make. He
will sail from the Pacific coast and
spend three months in Australia, Tas-
mania and New Zealand, and go thence
| TO South Africa and from there to Eng
land. on his return to this country ne
| will make a final tour of the United
States, going into the southern states,
where he has never been.
Mr.. Clemens gray hair is more bushy
| than ever, and the voluminous locks and
| his shaggy eyebrows make his head LOOK
| like that of a man of big frame rather
| than if they really belonged to a little
/ man, who, if he got himself up conven-
| tionally would be called dapper.
| How to Get Rid of the Blues.
The blues make the person suffering
| from their presence extremely uncomfor-