New-York tribune. [volume] (New York [N.Y.]) 1866-1924, 1888-01-01
PRACTICE And A GOOD VOICE.
TELEPHONE MEN SAY SUBSCRIBERS NEED THESE


TELEPHONE MEN SAY SUBSCRIBERS NEED THESE TO
nArPY.
Telephonc companies have their troubles as vol as
tfell incomes and many OF these annoyances they at
tribute TO their subscribers and the weakness OF h'-
man nature Charles +. Cutler president of the New
York and Ncw-Jcrsey Telephone Company, which con-
meets Long Island and New-Jerscy and director or
officer I'm nearly ill the companies in or near this city,
was asked to mention a few telephone problems as
looked at from the point OF view OF the companies
"wcII,r said he, smngly there are enough OF
them There complaints about exchanges III this
city and Brooklyn f0r instance. When the Assembly,
Investigating Committee was here one Witness co"i'
planned that when he called up Brooklyn he was groa
ly annoyed by tho talking of the girls at tho central
Office. 1t turns out that he had no teeth, and the
trouble lay In his voice. Thcn, too, he was not
subscriber, and had used another mans telephone.
In order to telephone properly practice Is neces
sary, and tho user must have a good voice. man
who uses telephone only once week is apt TO ma
fault A great deal of fun was made Of us over AS
semblymap Saxtons attempt to talk with Brooklyn
when the committee sitting. He was inexperi-
enccd tho 'phone and he called for tho Brooklyn
number 767 which is most difficult combination for
a man who does not know how to put the instrument
to his newspaper Of this city complained about
Its Jersey City telephone We sent man to investi-
gate He asked the Jersey City to try the phone
He began calling Hello, hollo with his head turned
toward our instead OF toward the transmitter,
and naturally enough he exclaimed: You SEQ, It's
no user Our tried 1t and he found everything
all right, when talking In low tone "t voice
This IS sample Of our experience
"The service is by no means perfect continued
Mr. Cutler but in this city 1t Is 80 per cent ahead
of that in any other city of 5000 inhabitants
See the diplomacy OF the witness who, when asked 10
COMPARE the service here and in London, said that
from what he had heard of 1t here and had seen OF
I'm London the London service was better Tho con-
trary is true as from personal investigation.
London fact, has the poorest service In the world
The change to underground service here in the last
wear has been a disturbing cause. The underground
service slower and harder to hear but the suDsCDcf
must get used to It, and with some practice he VIII
have no trouble.
zone source OF complaint lies in mans impa''ehco
IN GET res ponse at lie does not stop 10 thlhh
Thai often three connections have to be made bcloro
he can gel his man If the limo he wants turns OUT
to he I'm use nc will grow because he was not tod bo
AT the start whom the operator coud not hu IL ou'
until the connections had been made one man COM
planed that he could got his line when he "ahcu
il and he said that he not using II hliScn 10 any
extent We investigated and found that ne useu HIS
line ON an average four and half hours day, sixty
half a cent a message, he paid 800 year In BROOK
ivn Resides he was plumber and the line was
Iiscd I'm receiving orders lie was the last man VINO
ought to kick We have tried to get him to come
here, but he does not. Pcrhaps hc mas iou'u o"'
hat about it,