The Indianapolis journal. [volume] (Indianapolis [Ind.]) 1867-1904, 1884-04-11
POINTERS ON POLICIES.
4 Few Of the EXaSperations Of the AS
sured---SlOp-Bucket COmpa-
MES Defined.
Mr.. Z. E. Barnard, of the Firm of Barnard
& Sayles, Gives an Interesting
Talk on Live Topic.

The Journal man has been trying to corner E.
E. Barnard, of Barnard q Sayles, for some time
and has at last succeeded in doing so, and gath
eriug from him few ideas relating to the in
surance business as it is in this city. Opening
his note book, the work began as follows:
Reporter-Can you give me any idea as to the
secret Of the great success Of the firm of Barnard
& Sayles|
Mr. Barnard-That is hard question to
answer, fired at me in that startling off-hand
way In the main, we can only say that our
companies are A l, that they pay all losses
promptly taking advantage of no technicalities
These are the principal reasons for our success
We also make it point to have the contract be-
tween the company and the assured well drawn
up.
Reporter-Now, really, isn't one company as
good as anotherl
Mr.. B.-Yes and no; for the reason that while
one company may have many or more dollars
than another and while it may have larger
surplus, it may at the same time be mean and
niggardly in the settlement of its losses
Reporter-Upon whom does the prompt settle
ment of a loss depend!
Mr., B--As a rule. upon the adjuster, though
some companies have been known to demand
fine haired settlements in many cases.
Reporter-Do the assured look into the loss
paying qualities of the companies2
Mr. B.-A few of them do. With others it is
different; they apparently desire to give their
business to the agent who hounds and harries
them into so doing They give their business to
such an insurance man in order to get rid of
him, and paying no attention to the latter end
of the contract, or, in other words, the payment
Of the loss.
Reporter-How long have you been in the
businessl
Mr. B-My partner and myself were both es-
tablished in 1877, but we have only been in the
insurance business since 1870
Reporter-What has been your experience
with your customers; those to whom you have
paid lossesl
Mr.. B-They and all their friends keep on in
surfing with us. In all our experience we have
never known single customer to be dissatis-
he'd our practice being to pay too much rather
than pay too little.
Reporter-In the settlement of losses is it
difficult to arrive at the exact amount!
Mr.. B.-lf both sides are disposed to deal
fairly the correct amount is generally arrived at
with very little friction
Reporter-What is your leading company?
Mr.. BAH of EN-. We don't represent
company unless we know it to stand A No. in
all respects We do not have any in our agency
what are termed ''slop-buckcts" is, com
pany to carry scaly risks.
Reporter-Do you deal in tornado insurance.
Mr.. B.-We do We did not pay much atten-
ton to this branch of the business until our
customers forced it upon us They became
scared before we did, and we are now issuing
large number of tornado or wiud-storm policies
Reporters there much dissatisfaction with
the manner in which the business is conducted
in this city at PRESENT.
Mr.. B.-We cannot say that there is. AS a
rule, the business man wants strictly frstclass
indemnity, and if he does not get this he feels
that his protection is insufficient; or, as Horace
Greeley would say, that his protection docs not
protect. Many of our customers do not argue
on the question of rates, but tell to give them
the best companies at as low a rate as possible.
Reporter-HOw does your business this year
compare with that of former yearsl
Mr.. B-Our business is constantly increasing,
and as long as it does so we are happy. We are
somewhat conservative in our manner and
method OF doing business. We do not blow our
trombone very much preferring to let our
record speak for u.s.
Reporter do not see that you pay many
losses in this city at least if you do, you do not
advertise the fact.
Mr.. B,-No we do not advertise it, but we
pay them. We pay a great number of little
losses, too, which count up well in the aggre-
gate How many business men are there in this
city who publish in the papers every time they
pay a draft or a notel No, sir; we prefer to 90
on in the even tenor of our way, without dis
turbing our neighbors or rendering ourselves
public nuisances by the noisy accompaniment of
a brass band.
DURKEEs Salad Dressing is composed of the
freshest purest and choicest condiments money
will buy 1t surpasses any that can be made at
home, is cheaper, saves labor and all anxiety.
ADJUSTMENTS.