Prudential Center (shopping mall)

The Prudential Center (colloquially the Pru) is an enclosed shopping mall within the mixed-use Prudential Center complex in the Back Bay neighborhood of Boston, Massachusetts. It is located at the base of the Prudential Tower, and provides direct indoor connections to several nearby destinations, including the Hynes Convention Center, the office towers at 101 and 111 Huntington Avenue, and the Sheraton Boston hotel. The mall is connected to the Copley Place shopping mall via a skybridge over Huntington Avenue. As of 2022, the complex features notable brands such as Saks Fifth Avenue, Earl's, Lacoste, Club Monaco, Ralph Lauren, and Vineyard Vines.
A Mandarin Oriental hotel is part of the complex, as well as the Avalon and the Belvidere Residences apartments.
The shopping complex is anchored by Saks Fifth Avenue. The mall is home to over 75 specialty retailers, including upscale stores such as Earl's, Lacoste, Club Monaco, Ralph Lauren, Vineyard Vines, and more. Around 20 food-related businesses ranging from quick snacks to fine dining are located at the mall, with many other independent restaurants located nearby outside. A 45,000-square-foot (4,200 m) open-market format Eataly location was opened in November 2016, replacing a former food court within the mall.
Transportation connections include the Prudential subway station and the nearby Hynes Convention Center station, both on branches of the MBTA Green Line. The Back Bay multimodal station, with access to the MBTA Orange Line, MBTA Commuter Rail, and Amtrak inter-city rail, is a short climate-controlled walk away via the adjacent Copley Place shopping mall. MBTA bus routes 39, 54, and 507 stop at the center, and there is underground parking available on-site.
The St. Francis Chapel, a functioning Roman Catholic chapel staffed by the Oblates of the Virgin Mary and located inside the shopping center since 1969, offers three daily masses, the sacrament of reconciliation, and Eucharistic adoration daily, as well as a religious giftshop.
The original chapel was first dedicated on November 11, 1969, by Cardinal Richard Cushing. A crowd of 400, almost double its official capacity, crowded into the chapel for the dedication. Cushing said at the time he wanted it to be an "ecumenical chapel. We want people of all faiths to come here and speak to God through their own prayers." He also wanted "to make Christ's presence known in the heart of a sprawling modern cityscape." Present at the dedication was Fr. Robert Lynch, OFM, the chapel's first director.
It was originally staffed by the Franciscans who had come to Boston to establish the Shrine of St. Anthony in 1947. It was designed by Brother Cajetan Baumann, OFM, the head of Franciscan Art and Architecture Office and built by Cambridge's Thomas O'Connor Company.
On June 1, 1983, the Franciscans turned over the Chapel to the Oblates of the Virgin Mary. In 1986, construction forced that chapel to close and a new chapel to be reopened near the entrance of the Hynes Convention Center, next to a Dunkin Donuts. This chapel, which is still in operation, was dedicated on April 28, 1993, by Cardinal Bernard Law.
In 2025, many of those who attend mass or come to pray at the chapel are young people, including many students from nearby colleges and universities. A group of students from the Berklee College of Music formed a choir. It also serves a large Hispanic community. It is estimated that between 1,500 and 2,000 people enter the chapel in a given week, many of whom are seeking to go to confession after years of being away from the Church.
In early 2025, the chapel underwent a series of renovations, including its first new coat of paint in 18 years, for a total cost of $40,000. The renovations were spurred by a $25,000 anonymous gift. Part of the renovations included scrubbing the walls behind the votive candles, which were smoky after tens of thousands of prayers were said there in the previous 30 years.
As of 2025, Father Jeremy Paulin is the director of the chapel, a position he has held since June 2024.
The location originally consisted of marshlands next to the Charles River in the Back Bay district of Boston. These wetlands were gradually filled in, and a large railyard was built. In the early 1960s, the railyard was replaced by the Prudential Tower and several smaller buildings.
Originally, only one department store (Saks), along with a handful of shops, existed around the base of the Prudential Tower in a small shopping arcade. Nearby structures including the Hynes Convention Center, 101 Huntington Avenue office tower, a Sheraton Hotel, and other various shops were separated by open plazas in a patchwork of disjointed buildings.
A large, windswept paved plaza off Boylston Street was dominated by a 27-foot (8.2 m) sculptural bronze male nude by Boston-educated artist Donald Harcourt De Lue, titled Quest Eternal, and installed in 1967. Popularly known as "The Naked Guy", the 5-ton sculpture, cast in one piece, depicted a Mannerist heroic figure stretched diagonally upwards towards the sky. The Boston Christmas Tree, annually donated by Nova Scotia, was placed on this plaza from 1971 until 2002, when it was moved to the Boston Common.
In 1991, a plan was put forth to connect all of the buildings together with an enclosed and expanded shopping center, in the area bordered by Boylston Street, Huntington Avenue, and Dalton Street. The Hahn Company, together with then-owner Prudential Insurance Company of America, spent over two years developing the $100 million project.
In 1993, the new Shops at Prudential Center was completed, and largely successful in filling its new spaces. Multiple buildings surrounding the Prudential Center were now connected through the shopping arcade, with pedestrian traffic ranging from office workers to convention attendees, able to travel conveniently to various destinations regardless of the weather.
In 2014, a new entrance to the Prudential Center was built to replace the remaining open plaza bordering Boylston Street. This required that the Quest Eternal statue be removed, and its whereabouts and future were unknown to the general public. In 2019, the Boston City Council announced that it had accepted the donation of the statue from Boston Properties, and would install it in the public Smith Playground, near the intersection of Western Avenue and North Harvard Street in the Allston district. There remain several smaller works of public art at the Prudential Center complex, including temporary art installations.
On August 24, 2020, it was announced that high end regional division Lord & Taylor would close. On June 30, 2022, it was announced that Dick's Sporting Goods was in final negotiations to take over the Lord & Taylor building at the center for its House of Sports concept store.
In November 2019, the online business news website MassLive rated the Shops at Prudential Center as fifth, and the immediately adjacent Copley Place as fourth-best, among 40 malls and shopping centers in Massachusetts.