Swiggy

Swiggy is an Indian online food ordering and delivery company. Founded in 2014, Swiggy is headquartered in Bangalore and operates in more than 580 Indian cities, as of July 2023. Besides food delivery, the platform also provides quick commerce services under the name Swiggy Instamart, and same-day package deliveries with Swiggy Genie.
It rivals homegrown startup Zomato in food delivery and hyperlocal marketplace.
In 2011, Sriharsha Majety and Nandan Reddy designed an e-commerce website called Bundl to facilitate courier service and shipping within India. Bundl was halted in 2014 and rebranded to enter the food delivery market. Majety and Reddy approached Rahul Jaimini, formerly with Myntra, and founded Swiggy in August 2014.
By 2015, Swiggy expanded its food delivery operations from just Bengaluru to eight Tier 1 cities across India. At the time, the food delivery sector was in turmoil as several notable startups, such as Foodpanda (later acquired by Ola Cabs), TinyOwl (later acquired by Zomato) and Ola Cafe (later closed) were struggling.
In January 2017, Swiggy started its cloud kitchen chain called "The Bowl Company". In November 2017, Swiggy started a kitchen incubator business called Swiggy Access, opening a network of ready-to-occupy kitchens for its restaurant partners. By 2019, over 1,000 Swiggy Access kitchens were operational, according to a TechCrunch report.
In mid-2018, Swiggy was operational in 16 Indian cities, which increased to 500 cities in 2019, matching the scale of rival Zomato.
In early 2019, Swiggy expanded into general product deliveries under the name Swiggy Stores, sourcing items from local stores. In September 2019, Swiggy launched the instant pickup/dropoff service Swiggy Go, allowing customers to send document or parcel deliveries. In April 2020, it rebranded Swiggy Go as Swiggy Genie. During the COVID-19 pandemic, it began doorstep delivery of alcohol in the states of Jharkhand, West Bengal and Odisha.
In May 2020, Swiggy laid off 1,100 employees during the COVID-19 pandemic. The pandemic also resulted in the shut down of more than three-fourths of its cloud kitchens.
In August 2020, Swiggy launched its instant grocery delivery service called Instamart using a network of dark stores. In early 2021, the company closed Swiggy Stores and expanded its operations under Instamart.
In 2023, it sold Swiggy Access kitchens to Kitchens@ in a share-swap deal.
In January 2024, Swiggy laid off 400 employees, or 6% of its workforce, ahead of IPO.
In April 2024, Swiggy converted itself into a public limited company and confidentially filed for an initial public offering. Swiggy launched its initial public offering (IPO) in November 2024 at ₹390 per share, valuing the company at $11.3 billion.
In December 2024, Swiggy launched an events and ticketing service called Scenes.
In 2015, Swiggy received a $2 million investment from Accel and SAIF Partners, along with additional investment from Norwest Venture Partners. The following year, it raised $15 million from both previous and new investors, including Bessemer Venture Partners and Harmony Partners.
In 2017, Naspers led an $80 million funding round into Swiggy. In February 2018, Swiggy raised $100 million from Naspers and Meituan-Dianping. By September 2018, Swiggy was valued at around $3.3 billion, and in April 2020, Swiggy was valued at around $3.6 billion.
In July 2021, Swiggy raised $1.25 billion from SoftBank, Prosus, and other investors, at a valuation of $5.5 billion.
In January 2022, Swiggy's valuation rose to $10.7 billion after a $700-million fundraise led by US asset manager Invesco.
In 2020, Swiggy launched a digital wallet, Swiggy Money, in partnership with ICICI Bank. In January 2022, Swiggy and drone company ANRA Technologies began trialing drone deliveries. In 2023, Swiggy partnered with Gogoro to provide smart scooters to delivery partners.
In 2024, Swiggy partnered with IRCTC to deliver food in railway stations. Swiggy Instamart partnered with Park+ for doorstep delivery of FASTags. Swiggy became the official sponsor of Season 4 of Shark Tank India.
In October 2024, Swiggy Instamart partnered with PharmEasy for quick-commerce delivery of medicines.