Alternative Dispute Resolution, also known as ADR, is a method employed by the courts of England and Wales in an attempt to reduce the amount of cases that go through the court. In this way it is hoped that ADR will save not only time but also the expense of going to court.ADR is a method by which parties to a dispute are encouraged to resolve their issues by alternative means, such as negotiation. In this way, taking a dispute to court is seen as a last resort when the issue between the parties cannot be resolved by any other means.A benefit of ADR is that it is less confrontational than going to court. In this way it is an ideal means for the resolution of business disputes, as the working relationship between the parties is better preserved than it may otherwise be. This allows the parties to resolve the dispute and continue in their mutually beneficial business relationship.

Question: ADR is that it is less confrontational and many people feel deprived.
Options:
A. true, B. false, C. uncertain
Answer: "C"