New technology can affect greatly the amount and nature of social interaction experienced by staff in an organization. Some of the ways this happens are easy to imagine. Well-established work groups may be broken up, redundancies may occur, communication may become less face-to-face and more computer-mediated, and the sheer amount of information conveyed by the new technology may replace the need for interpersonal communication of any kind.

Question: Communication may become more impersonal with the introduction of new technology
Options:
A. true, B. false, C. uncertain
Answer: "A"