In many organizations, middle manager positions can be difficult, especially periods of significant change. While trying to do their best to implement changes imposed by senior management, they may realize that promoting the interests of the organization often conflicts with their own best interests, and those of their colleagues and subordinates. Such realizations can sometimes result in high levels of additional stress for those managers. No effective solution to this problem has been found and, if the way in which most organizations operate does not change in some relevant way soon, it is likely that we will see increase in absenteeism and turnover amongst middle managers.

Question: The airline industry has always acknowledged first-aid training to be imperative for their staff, but with the ever increasing numbers of people to whom air travel is becoming accessible, airline staff will need to be even more alert and better equipped to deal with any medical emergency that may arise. Flight attendants must be able to identify the details and severity of the crisis, and administer first-aid calmly and effectively. To ensure that these requirements are met, regular first-aid courses and emergency procedure drills have become common practive in the majority of airline companies. This on-going training has meant that airline staff can react with even greater lucidity, composure and meticulousness than ever before.
Options:
A. true, B. false, C. uncertain
Answer: "C"