session of such data without regard to the stor-
age, exposure, or exchange of such data in the 
Federal technology capabilities); 
(E) provide States with the option to use 
only some of the modular components of the 
Federal technology capabilities while continuing 
to utilize State technology capabilities to store 
any data required to administer their unemploy-
ment compensation program in a State data-
base, provided that the State database meets 
any guidelines established by the Secretary that 
enable machine-to-machine interfaces to facili-
tate communication among States and between 
such State and the Federal Government; 
(F) allow States to easily adapt the mod-
ular components of the Federal technology ca-
pabilities to meet the requirements of their 
unique unemployment compensation programs; 
(G) ensure the timely and accurate pay-
ment of benefits, including measures to mini-
mize susceptibility to attacks by organized 
criminal networks seeking to defraud State or 
Federal unemployment compensation programs; 
and 
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(H) to the extent practicable, be made 
available (along with any associated data pro-
duced under this section) to support other 
interagency and intergovernmental activities as 
appropriate. 
(2) ACCESSIBILITY
REQUIREMENTS
FOR
ON-
LINE
CLAIM
FILING.—With respect to the online 
claim filing component described in paragraph 
(1)(A)(ii), such component shall— 
(A) ensure that the process of filing initial 
and continuing claims for unemployment com-
pensation can be readily understood and accom-
plished by the vast majority of claimants, in-
cluding individuals with limited English pro-
ficiency, individuals with disabilities (in compli-
ance with section 508 of the Rehabilitation Act 
of 1973 (29 U.S.C. 794d)), older individuals, 
and individuals with literacy challenges; 
(B) be available in any language spoken by 
more than 1 percent of the national population 
or any State’s population (with such trans-
lations completed by human translators rather 
than translation software) and comply with the 
requirements of the Plain Writing Act of 2010 
(5 U.S.C. 301 note); 
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(C) be accessible and optimized for all 
commonly used desktop computers, tablets, and 
mobile devices and operating systems such that 
any features of the online claim filing compo-
nent (such as the ability to upload documenta-
tion) that are available in the desktop version 
of the online claim filing component are also 
available in the tablet and mobile versions; 
(D) allow for electronic submission of doc-
umentation required to support a claim, includ-
ing the ability of claimants to scan or photo-
graph and submit documentation using a tablet 
or mobile device; 
(E) be available 24 hours a day, 7 days a 
week, with the exception of scheduled and emer-
gency maintenance that the State conducts, to 
the extent practicable, at nonpeak hours; 
(F) provide self-service account recovery 
that can be completed online; and 
(G) deploy multiple methods of commu-
nication with claimants, such as short message 
service (SMS) message, email, postal mail, live 
chat, or chatbots. 
(3) REQUIREMENTS
REGARDING
HIGH-RISK 
AUTOMATED DECISION SYSTEMS.— 
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pbinns on DSKJLVW7X2PROD with BILLS
(A) IN GENERAL.—The technology capa-
bilities shall not rely solely on a high-risk auto-
mated decision system to deny a claim for un-
employment compensation, reduce the amount 
of unemployment compensation for which a 
claimant is eligible, or deny the right of a 
claimant to appeal an unemployment compensa-
tion decision. 
(B) PARTIAL RELIANCE.— 
(i) IN GENERAL.—If any of the tech-
nology capabilities rely on a high-risk auto-
mated decision system to determine that a 
claimant is ineligible for unemployment 
compensation, to reduce the amount of un-
employment compensation for which a 
claimant is eligible, or to deny the right of 
a claimant to appeal an unemployment 
compensation 
decision, 
the 
Secretary 
shall— 
(I) require that an employee of a 
State workforce agency review the de-
termination before— 
(aa) the claim for unemploy-
ment 
compensation 
of 
such 
claimant may be denied; 
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pbinns on DSKJLVW7X2PROD with BILLS
(bb) the amount of unem-
ployment compensation for which 
such claimant is eligible may be 
reduced; or 
(cc) the right of such claim-
ant to appeal an unemployment 
compensation decision may be de-
nied; 
(II) consult with experts in the 
Federal Government (including the 
Director of the National Institute of 
Standards and Technology and the 
Director of the National Science 
Foundation), regarding the potential 
benefits and risks of partial reliance 
on a high-risk automated decision sys-
tem; 
(III) prior to utilizing such part 
of the technology capabilities that re-
lies on a high-risk automated decision 
system— 
(aa) establish clear methods 
to measure the accuracy of such 
part of the technology capabili-
ties; and 
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(bb) ensure that such part 
of the technology capabilities 
minimizes the occurrence of bi-
ased results based on race, gen-
der, ethnicity, disability status, 
income, occupation, or other per-
sonal characteristics as deter-
mined by the Secretary, and pre-
vents any increase in such bias; 
(IV) develop algorithmic impact 
assessments, 
incorporating 
public 
feedback and expert agency review, to 
proactively assess the necessity of ad-
ditional formal policies and safeguards 
to mitigate risks; and 
(V) establish transparency re-
quirements that include an annual 
public disclosure of any use of a high- 
risk automated decision system, a 
plain language explanation of the de-
cision making structure of such high- 
risk automated decision system, and 
the details regarding such use and re-
lated outcomes. 
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