103(c)(2) of the Omnibus Diplomatic Security and 
Antiterrorism Act of 1986 (22 U.S.C. 4802(c)(2)). 
SEC. 11. ADDITIONAL REPORTS TO CONGRESS. 
(a) IN GENERAL.—Not later than 180 days after the 
date of enactment of this Act, the Secretary shall submit 
to the appropriate congressional committees a report out-
lining and describing the Department of State’s inter-
national crisis response efforts, such as the following: 
(1) Efforts to ensure adherence to the delinea-
tion of responsibilities belonging to the Secretary, 
Chiefs of Missions, and Principal Officers. 
(2) Process and procedures for quickly appoint-
ing a principal-level crisis leader to oversee policy 
and operations efforts. 
(3) Process and procedures for standing up cri-
sis management and response task forces, and the 
specific bureaus and offices to be included in the re-
sponse. 
(4) Identification of clear mission objectives and 
guidance for crisis management and response. 
(5) Process and procedures for assigning or del-
egating responsibilities to task force and crisis re-
sponders. 
(6) Coordination with relevant partners at the 
Department of Defense to identify dedicated points 
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of contact at the Department of State related to the 
carrying out of such responsibilities. 
(7) Coordination with civil society and non-
governmental organizations, including those that 
have directly engaged in crisis response efforts in 
the past. 
(8) Identification of the technology, equipment, 
surge capacity, and space necessary to effectively im-
plement crisis management and response task forces. 
(9) Efforts to ensure sufficient staff resources 
are available to support crisis management task 
forces for the duration of an international crisis and 
the Department’s response, to include matters such 
as the following: 
(A) Barriers to building and maintaining 
the capability to identify those with requisite 
training and skills to serve on task forces and 
potential solutions to address those barriers. 
(B) Incentives available to encourage exist-
ing Department bureaus to second relevant 
staff needed to support crisis management task 
forces for extended periods of time, and any ad-
ditional authorities needed to enable the Execu-
tive Secretariat to hire or second qualified indi-
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viduals to a task force for extended periods of 
time. 
(C) Barriers to establishing a Temporary 
Duty crisis coordination capability to support 
personnel during a crisis response, including— 
(i) bureaucratic hurdles; 
(ii) inconsistent policy and resource 
application; 
(iii) lack of funding; or 
(iv) access to necessary technology or 
information technology equipment. 
(b) PLAN FOR CRISIS MANAGEMENT SOFTWARE.— 
Not later than 180 days after the date of the enactment 
of this Act, the Secretary should develop an acquisition 
plan for enterprise crisis management software by the De-
partment, to include an outline of the expected applica-
tions of such software for ongoing crisis management ac-
tivities and developed or existing courses at FSI. 
(c) RESPONSIVENESS TO PUBLIC INQUIRIES.—Not 
later than 180 days after the date of the enactment of 
this Act, the Secretary shall brief the appropriate congres-
sional committees on opportunities to improve responsive-
ness to public inquiries in crisis environments, on matters 
such as the following: 
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(1) The establishment of a virtual contact cen-
ter or soft phone solution. 
(2) Contract opportunities to assist with initial 
data entry and response on cases of United States 
citizens. 
(3) Contract opportunities to respond to public 
inquiries unrelated to specific cases of United States 
citizens or individual case management. 
(4) Department support for mobile-friendly 
communication platforms, including non-enterprise 
applications such as WhatsApp and Signal. 
SEC. 12. DEFINITIONS. 
In this Act: 
(1) APPROPRIATE
CONGRESSIONAL
COMMIT-
TEES.—The term ‘‘appropriate congressional com-
mittees’’ means— 
(A) the Committee on Foreign Affairs and 
the Committee on Appropriations of the House 
of Representatives; and 
(B) the Committee on Foreign Relations 
and the Committee on Appropriations of the 
Senate. 
(2) DEPARTMENT.—The term ‘‘Department’’ 
means the Department of State. 
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(3) EMERGENCY SITUATION.—The term ‘‘emer-
gency situation’’ means a situation in which the lives 
of United States Government employees, private 
United States citizens, or third country nationals are 
endangered by armed conflict, civil unrest, or nat-
ural disaster, particularly when and if a United 
States diplomatic or consular post must suspend op-
erations. 
(4) 
NONCOMBATANT
EVACUATION
OPER-
ATIONS.—The term ‘‘Noncombatant Evacuation Op-
erations’’ means the evacuation of civilian non-
combatants and nonessential military personnel from 
danger in an overseas country to a designated safe 
haven. 
(5) RED TEAM CAPABILITY.—The term ‘‘Red 
Team capability’’ means a group of individuals au-
thorized and organized to roleplay a fictional crisis 
scenario to identify and exploit weaknesses in the 
Department’s contingency planning or crisis re-
sponse. 
(6) SECRETARY.—The term ‘‘Secretary’’ means 
the Secretary of State. 
Æ 
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