IV 
117TH CONGRESS 
1ST SESSION 
H. RES. 326 
Supporting the goals and ideals of National Public Safety Telecommunicators 
Week. 
IN THE HOUSE OF REPRESENTATIVES 
APRIL 16, 2021 
Mrs. TORRES of California (for herself, Mr. FITZPATRICK, Ms. NORTON, Mr. 
RUSH, and Ms. ESHOO) submitted the following resolution; which was re-
ferred to the Committee on Energy and Commerce 
RESOLUTION 
Supporting the goals and ideals of National Public Safety 
Telecommunicators Week. 
Whereas public safety telecommunications professionals play 
a critical role in emergency response; 
Whereas the work that public safety telecommunications pro-
fessionals perform goes far beyond simply relaying infor-
mation between the public and first responders; 
Whereas, when responding to reports of missing, abducted, 
and sexually exploited children, the information obtained 
and actions taken by public safety telecommunications 
professionals form the foundation for an effective re-
sponse; 
Whereas, when a hostage taker or suicidal individual calls 
911, the first contact that individual has is with a public 
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safety telecommunications professional, whose negotiation 
skills can prevent the situation from worsening; 
Whereas, during crises, public safety telecommunications pro-
fessionals, while collecting vital information to provide 
situational awareness for responding officers— 
(1) coach callers through first aid techniques; and 
(2) give advice to those callers to prevent further 
harm; 
Whereas the work done by individuals who serve as public 
safety telecommunications professionals has an extreme 
emotional and physical toll on those individuals, which is 
compounded by long hours and the around-the-clock na-
ture of the job; 
Whereas public safety telecommunications professionals 
should be recognized by all levels of government for the 
lifesaving and protective nature of their work; 
Whereas major emergencies, including natural disasters and 
the coronavirus disease 2019 (COVID–19) pandemic, 
highlight the dedication of public safety telecommuni-
cations professionals and their important work in pro-
tecting the public and police, fire, and emergency medical 
officials; and 
Whereas public safety telecommunications professionals are 
often called as witnesses to provide important testimony 
in criminal trials: Now, therefore, be it 
Resolved, That the House of Representatives— 
(1) supports the goals and ideals of National 
Public Safety Telecommunicators Week; 
(2) honors and recognizes the important and 
lifesaving 
contributions 
of 
public 
safety 
tele-
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communications professionals in the United States; 
and 
(3) encourages the people of the United States 
to remember the value of the work performed by 
public safety telecommunications professionals. 
Æ 
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