I 
118TH CONGRESS 
2D SESSION 
H. R. 7274 
To amend title XVIII of the Social Security Act to provide for outreach 
and education to Medicare beneficiaries to simplify access to information 
for family caregivers through 1–800–MEDICARE, and for other pur-
poses. 
IN THE HOUSE OF REPRESENTATIVES 
FEBRUARY 7, 2024 
Mr. CAREY (for himself and Ms. CHU) introduced the following bill; which was 
referred to the Committee on Ways and Means, and in addition to the 
Committee on Energy and Commerce, for a period to be subsequently de-
termined by the Speaker, in each case for consideration of such provisions 
as fall within the jurisdiction of the committee concerned 
A BILL 
To amend title XVIII of the Social Security Act to provide 
for outreach and education to Medicare beneficiaries to 
simplify access to information for family caregivers 
through 1–800–MEDICARE, and for other purposes. 
Be it enacted by the Senate and House of Representa-
tives of the United States of America in Congress assembled, 
SECTION 1. SHORT TITLE. 
This Act may be cited as the ‘‘Connecting Caregivers 
to Medicare Act of 2024’’. 
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SEC. 2. OUTREACH AND EDUCATION TO MEDICARE BENE-
FICIARIES TO SIMPLIFY ACCESS TO INFOR-
MATION FOR FAMILY CAREGIVERS THROUGH 
1–800-MEDICARE. 
Section 1804 of the Social Security Act (42 U.S.C. 
1395b–2) is amended by adding at the end the following 
new subsection: 
‘‘(e)(1) The Secretary shall provide for such outreach 
and education activities as are necessary, including as de-
scribed in paragraph (2), to inform individuals entitled to 
benefits under part A or enrolled under part B and indi-
viduals applying for benefits under part A or enrolling 
under part B about the option to authorize a family care-
giver (as defined in paragraph (8)(A)) of such an indi-
vidual to access the personal health information of such 
individual through the toll-free 1–800–MEDICARE tele-
phone number maintained by the Secretary under sub-
section (b) if such individual completes and submits a 
specified family caregiver information access authorization 
form (as defined in paragraph (8)(B)) authorizing such 
access by such family caregiver to such information. 
‘‘(2) The outreach and education activities under 
paragraph (1) shall include the following: 
‘‘(A) Outreach and education efforts to provide 
information about the option described in paragraph 
(1) to individuals described in such paragraph, to 
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providers of services and suppliers furnishing serv-
ices to such individuals, to family caregivers, and to 
other appropriate entities specified by the Secretary. 
‘‘(B) Outreach and education efforts to inform 
such individuals, providers of services and suppliers, 
family caregivers, and other appropriate entities of 
best practices identified pursuant to paragraph (4) 
to protect such individuals from fraudulent practices 
described in such paragraph. 
‘‘(C) Outreach and education efforts to individ-
uals described in paragraph (1) to inform such indi-
viduals of all existing reporting mechanisms for sus-
pected Medicare fraud. 
‘‘(D) The inclusion of information about the op-
tion described in paragraph (1), and best practices 
identified pursuant to paragraph (4), in a manner 
that is prominent, easily accessible, and readily un-
derstandable— 
‘‘(i) in the notice under subsection (a); 
‘‘(ii) through the Medicare.gov website or a 
successor website; 
‘‘(iii) through other efforts specifically con-
ducted for individuals enrolled in a Medicare 
Advantage plan under part C; and 
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‘‘(iv) through other platforms or methods 
specified by the Secretary, such as social media. 
‘‘(E) The inclusion, in a manner that is promi-
nent, easily accessible, and readily understandable, 
of the specified family caregiver information access 
authorization form in the notice under subsection 
(a), through— 
‘‘(i) the website described in subparagraph 
(D)(ii); and 
‘‘(ii) other efforts described in subpara-
graph (D)(iii). 
‘‘(F) Education efforts to train operators of 1– 
800–MEDICARE on providing appropriate re-
sources and information to family caregivers. 
‘‘(3) Information about the option described in para-
graph (1) provided through efforts described in paragraph 
(2) shall include a notification clarifying that such option 
is available to all individuals described in paragraph (1) 
regardless of whether such individuals are enrolled for the 
original Medicare fee-for-service option under part A or 
B or enrolled in a Medicare Advantage plan. 
‘‘(4) Not later than 1 year after the date of enact-
ment of this subsection, the Secretary, acting through the 
Office of the Inspector General of the Department of 
Health and Human Services, shall submit to Congress and 
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make publicly available best practices to protect individ-
uals described in paragraph (1) against fraud relating to 
inappropriately accessing or using the personal health in-
formation of such individuals, including best practices for 
educating beneficiaries on fraud reporting mechanisms, 
and recommendations to improve timely agency investiga-
tion of beneficiary fraud reports. The Secretary shall pro-
vide for, as the Secretary determines appropriate, separate 
best practices for individuals described in paragraph (1), 
family caregivers, providers of services and suppliers, and 
other entities specified by the Secretary. 
‘‘(5) The Secretary shall provide for opportunities 
(such as through surveys) for family caregivers to provide 
feedback to the Secretary on experiences accessing infor-
mation through 1–800–MEDICARE and on the outreach 
and education activities conducted under this subsection. 
‘‘(6) The outreach and education activities conducted 
under this subsection, and the specified family caregiver 
information access authorization form, shall be made 
available in non-English languages, as specified by the 
Secretary. 
‘‘(7) In conducting the outreach and education activi-
ties under this subsection, the Secretary shall, to the 
greatest extent practicable, coordinate such activities with 
activities carried out through State health insurance as-
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sistance programs or the Administration for Community 
Living. 
‘‘(8) For purposes of this subsection: 
‘‘(A) The term ‘family caregiver’ has the mean-
ing given such term in section 2 of the Recognize, 
Assist, Include, Support, and Engage Family Care-
givers Act of 2017, and includes such other individ-
uals as specified by the Secretary. 
‘‘(B) The term ‘specified family caregiver infor-
mation access authorization form’ means the CMS– 
10106 form or any successor form.’’. 
Æ 
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