free number applicable to commercial mo-
bile services for reporting a complaint. The
Commission and any agency or entity to
which the Commission has delegated au-
thority under section 251(e) shall des-
ignate ‘#FCC’ as such number and shall
provide appropriate transition periods for
areas in which such number is otherwise in
use as of the date of the enactment of the
Cell Phone Consumer Protection Act of
2000.
‘‘(iii) 
RECORDS.—The 
Commission
shall maintain a record of each complaint
made under the system established pursu-
ant to this subparagraph.
‘‘(iv) NOTICE.—The Commission shall
require each provider of commercial mobile
service (or the billing agent for such pro-
vider) to include, in each subscriber’s bill
for such service, a statement informing the
subscriber that a complaint regarding the
quality or performance of the service may
be registered with the Commission and
providing the toll-free number under clause
(ii) and an address for mailing a com-
plaint. The Commission shall take such
other actions as may be appropriate to
publicize the availability of the complaint
system to subscribers of commercial mobile
services.
‘‘(C) REPORTING OF COMPLAINTS TO CON-
GRESS.—Not less often than once every 6
months, the Commission shall submit a report
to the Congress regarding complaints received
under the complaint system required under sub-
paragraph (B), which shall—
‘‘(i) indicate the number of complaints
received, during the period for which the
report is made, regarding each provider of
a commercial mobile service for which a
complaint is made; and
‘‘(ii) indicate the types of complaints
received during such period, including com-
plaints regarding dead spots, dropped calls,
network busy signals, and improper billing
practices, and the number of each type of
complaint received during such period.
Upon submission to the Congress of each report
under this subparagraph, the Commission shall
make such report publicly available by providing
access to the report through a World Wide Web
site of the Commission.
‘‘(D) EFFECT ON CONSUMER PROTECTION
LAWS.—This paragraph may not be construed
as relieving any provider of a commercial mobile
service from the obligation to comply with any
Federal, State, or local statute or regulation re-
lating to consumer protection or unfair trade.
‘‘(E) STATE AUTHORITY.—This paragraph
may not be construed as precluding any State
from enacting and enforcing additional and
complementary oversight and regulatory sys-
tems or procedures, or both, so long as such
systems and procedures do not significantly im-
pede the enforcement of this paragraph or other
Federal statutes.
‘‘(F) EXEMPTION FROM FORFEITURE PRO-
VISIONS.—Notwithstanding any provision of
title V, failure to comply with the requirements
established under subparagraph (A) shall not be
subject to any penalty or forfeiture under such
title.’’.
SEC. 3. EFFECTIVE DATE AND REGULATIONS.
(a) EFFECTIVE DATE.—The amendment made by
section 2 shall take effect upon the expiration of the 6-
month period beginning on the date of the enactment of
this Act.
(b) REGULATIONS.—The Commission shall prescribe
such regulations as may be necessary to carry out the
amendment made by section 2. Such regulations shall be
issued not later than, and shall take effect upon, the effec-
tive date under subsection (a).
Æ