Department facilities that provide care pursuant to 
a contract entered into under chapter 17 of this title 
as necessary; 
‘‘(4) establish a program under which the Om-
budsman and the Secretary shall— 
‘‘(A) provide incentives to employees of the 
Veterans Health Administration who suggest 
methods to improve the management and oper-
ations of the Veterans Health Administration; 
‘‘(B) carry out in a pilot program the sug-
gestions that are likely to be successful; and 
‘‘(C) if such a pilot program demonstrates 
that a suggestion causes a marked improvement 
in such management and operations— 
‘‘(i) reward the employee who made 
such suggestion; and 
‘‘(ii) 
carry 
out 
such 
suggestion 
throughout the Veterans Health Adminis-
tration; and 
‘‘(5) not less frequently than once each calendar 
quarter, provide to the Secretary a summary and 
relevant statistics concerning the activities and find-
ings of the Ombudsman, including a summary of the 
suggestions made and carried out pursuant to para-
graph (4). 
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‘‘(c) REQUEST FOR INVESTIGATIONS.—The Ombuds-
man may request the Inspector General of the Department 
to conduct an inspection, investigation, or audit. Upon 
such a request, the Inspector General shall respond to the 
Ombudsman explaining the plan of the Inspector General 
to comply with such request or the rationale of the Inspec-
tor General for denying such request. 
‘‘(d) COORDINATION.—The Secretary shall ensure 
that each element of the Department has procedures to 
provide the Ombudsman with formal responses to any rec-
ommendation submitted by the Ombudsman to the head 
of such element. 
‘‘(e) ANNUAL REPORTS.—Not later than June 30 of 
each year, the Ombudsman shall submit to the Commit-
tees on Veterans’ Affairs of the Senate and the House of 
Representatives a report on the objectives of the Ombuds-
man for the fiscal year beginning in such calendar year. 
Each report shall— 
‘‘(1) contain a full and substantive analysis, in 
addition to statistical information; and 
‘‘(2) set forth any recommendations the Om-
budsman has made on improving the management 
and accountability of the employees of the Depart-
ment and any responses received under subsection 
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(d) with respect to the estimates described in section 
117(b) of this title. 
‘‘(f) RISK MANAGEMENT DEFINED.—In this section, 
the term ‘risk management’ means the processes that are 
used to identify, assess, monitor, mitigate, and report on 
risks to achieving a the mission, goals, and objectives of 
a department, agency, or program using resources and 
processes appropriate to the nature of risks and resources 
available.’’. 
(b) CLERICAL AMENDMENT.—The table of sections 
at the beginning of such chapter is amended by inserting 
after the item relating to section 312A the following new 
item: 
‘‘312B. Management and Accountability Ombudsman.’’. 
(c) COMPTROLLER GENERAL REPORTS.—The Comp-
troller General of the United States shall review each 
budget of the President submitted to Congress under sec-
tion 1105 of title 31 during 2015 through 2020 to evalu-
ate the proposed budget for health care provided by the 
Secretary of Veterans Affairs. The Comptroller General 
shall submit to the Committees on Veterans’ Affairs of 
the Senate and the House of Representatives a report con-
taining the results of each such review, at such times and 
with such additional matters as the Comptroller General 
determines appropriate in consultation with such commit-
tees. 
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SEC. 5. VETERANS’ BILL OF RIGHTS. 
(a) DISPLAY.—The Secretary of Veterans Affairs 
shall ensure that the Veterans’ Bill of Rights described 
in subsection (e) is printed on signage in accessible for-
mats and displayed prominently and conspicuously in each 
medical facility of the Department of Veterans Affairs in 
accordance with subsection (c). 
(b) EDUCATION
OF DEPARTMENT EMPLOYEES.— 
The Secretary shall ensure that employees of the Depart-
ment receive training on the Veterans’ Bill of Rights de-
scribed in subsection (e). 
(c) OUTREACH.—The Secretary shall conduct out-
reach to inform veterans about the Veterans’ Bill of 
Rights described in subsection (e) by— 
(1) ensuring that such Bill of Rights is avail-
able on the Internet website of the Department and 
prominently displayed (using posters printed in a 
large type that allows for individuals with 20/20 vi-
sion to read the print from 10 feet away) in public 
spaces, lobbies, visitor centers, clinic waiting rooms, 
and patient sitting rooms of the Department; 
(2) briefing patients about such Bill of Rights 
when the patient enrolls in the system of patient en-
rollment system under section 1705 of title 38, 
United States Code; and 
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(3) conducting other types of outreach targeted 
at specific groups of veterans, which may include, at 
a minimum, outreach conducted on other Internet 
websites or through veterans service organizations, 
health fairs, and the Veterans Health Administra-
tion Veterans Center outreach program. 
(d) IMPLEMENTATION.—The Secretary shall ensure 
that the Veterans Health Administration honors the rights 
described in subsection (e). 
(e) VETERANS’ BILL OF RIGHTS.—The Veterans’ 
Bill of Rights described in this subsection is a statement 
that veterans who receive health care provided under the 
laws administered by the Secretary of Veterans Affairs 
should have, at a minimum, the following rights (to the 
extent of the eligibility and enrollment of the veteran for 
such health care): 
(1) The right to access the highest quality care, 
including the right to the most appropriate tech-
nology and qualified practitioners. 
(2) The right to know what rules and regula-
tions apply to patients. 
(3) The right to continuity of care in the transi-
tion from the health program of the Department of 
Defense to the health care system of the Depart-
ment of Veterans Affairs. 
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