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retary shall publish a report based upon such data,
as soon as practicable, after the end of each cal-
endar year. Among the data to be included are—
(A) the number of such closings;
(B) the number of workers displaced;
(C) the location of the affected facilities;
and
(D) the types of industries involved.
(c) DEMONSTRATIONS.—
(1) IN GENERAL.—The Secretary shall conduct
a program of demonstration projects to develop and
improve the methods for addressing economic dis-
location and promoting worker adjustment. Such
program may include projects that—
(A) provide services to upgrade the skills
of employed workers who are at risk of being
permanently laid off; and
(B) assist in retraining employed workers
in new technologies and work processes that
will facilitate the conversion or restructuring of
businesses into high performance work organi-
zations and avert plant closings or substantial
layoffs.
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(2) LIMITATION.—Each demonstration project
conducted under this subsection shall not exceed
three years in duration.
(3) EVALUATION COMPONENT.—The Secretary
shall conduct or provide for an evaluation of each of
the projects carried out pursuant to this subsection.
SEC. 134. CAPACITY BUILDING AND TECHNICAL ASSIST-
ANCE.
(a) IN GENERAL.—The Secretary shall provide,
through grants, contracts, or other arrangements, staff
training and technical assistance to States, substate
grantees, career centers, communities, business and labor
organizations, service providers, industry consortia, and
other entities, to enhance their capacity to develop and
deliver effective adjustment assistance services to workers
and to avert plant closings or substantial layoffs. Such as-
sistance may include the development of management in-
formation systems, customized training programs, and the
dissemination of computer-accessed learning systems.
(b) COORDINATION.—The Secretary shall integrate
the activities carried out pursuant to subsection (a) with
the activities of the Capacity Building and Information
and Dissemination Network established under section 453
of the Job Training Partnership Act.
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SEC. 135. FEDERAL BYPASS AUTHORITY.
In the event that any State chooses not to participate
in the program authorized under this title, the Secretary
shall use the amount that would be allotted to such State
under section 101(b) to provide for the delivery in that
State of the programs, activities, and services authorized
under this title until such time as such State chooses to
participate in the program.
PART C—PERFORMANCE STANDARDS AND
QUALITY ASSURANCE SYSTEMS
SEC. 151. CUSTOMER SERVICE COMPACT.
The Secretary shall establish a process within each
State, which shall include an annual meeting, to promote
the development of a customer service compact among the
parties administering the programs under this title. Such
compact shall include an informal agreement between the
Secretary, Governor, each substate grantee, and each ca-
reer center relating to—
(1) the shared goals and values that will govern
the administration of the program;
(2) the respective roles and responsibilities of
each party in enhancing the provision of services to
participants, including ensuring that such services
are tailored to the particular needs of participants in
each local area;
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(3) methods for ensuring that the satisfaction
of participants with the services received is a pri-
mary consideration in the administration of the pro-
gram; and
(4) such other matters as the parties determine
are appropriate.
SEC. 152. PERFORMANCE STANDARDS.
(a) IN GENERAL.—The Secretary, after consultation
with the Secretary of Education, Governors, substate
grantees, and career centers, shall prescribe performance
standards relating separately to the substate grantees and
the career centers established under this title. Such stand-
ards shall be based on factors the Secretary determines
are appropriate, which may include—
(1) placement, retention and earnings of par-
ticipants in unsubsidized employment, including—
(A) earnings at six months or more after
termination from the program, and
(B) comparability of wages at a specified
period after termination from the program with
wages prior to participation in the program;
(2) acquisition of skills pursuant to a skill
standards and skill certification system endorsed by
the National Skill Standards Board established
under the Goals 2000: Educate America Act;
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(3) satisfaction of participants and employers
with services provided and employment outcomes;
and
(4) the quality of services provided to hard-to-
serve populations, such as low income individuals
and older workers.
(b) ADJUSTMENTS.—Each Governor shall, within pa-
rameters established by the Secretary and after consulta-
tion with substate grantees and career centers, prescribe
adjustments to the performance standards prescribed
under section (a) for the substate grantees and career cen-
ters established in the State based on—
(1) specific economic, geographic and demo-
graphic factors in the State and in substate areas
within the State; and
(2) the characteristics of the population to be
served, including the demonstrated difficulties in
serving special populations.
(c) FAILURE TO MEET STANDARDS.—
(1) UNIFORM CRITERIA.—The Secretary shall
establish uniform criteria for determining whether a
substate grantee or career center fails to meet per-
formance standards under this section. Such criteria
may not be modified more than once every two
years.
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(2) TECHNICAL
ASSISTANCE.—The governor
shall provide technical assistance to substate grant-
ees and career centers failing to meet performance
standards under the uniform criteria established
under paragraph (1).
(3) REPORT
ON
PERFORMANCE.—Each Gov-
ernor shall include in an annual report to the Sec-
retary the final performance standards and perform-
ance for each substate grantee and career center
within the State, along with the technical assistance
planned and provided as required under paragraph
(2).
(4) REDESIGNATION.—If a substate grantee or
career center continues to fail to meet such perform-
ance standards for two consecutive program years,
the Governor shall notify the Secretary and the sub-
state grantee or career center of the continued fail-
ure, and shall—
(A) in the case of a substate grantee, ter-
minate the grant agreement and designate an-
other entity as the substate grantee consistent
with the procedures described in section
117(b)(2); and
(B) in the case of a career center, direct
the substate grantee to terminate the agree-