H. R. 5759 
One Hundred Fifteenth Congress 
of the 
United States of America 
AT THE SECOND SESSION 
Begun and held at the City of Washington on Wednesday, 
the third day of January, two thousand and eighteen 
An Act 
To improve executive agency digital services, and for other purposes. 
Be it enacted by the Senate and House of Representatives of 
the United States of America in Congress assembled, 
SECTION 1. SHORT TITLE. 
This Act may be cited as the ‘‘21st Century Integrated Digital 
Experience Act’’ or the ‘‘21st Century IDEA’’. 
SEC. 2. DEFINITIONS. 
In this Act: 
(1) DIRECTOR.—The term ‘‘Director’’ means the Director 
of the Office of Management and Budget. 
(2) EXECUTIVE AGENCY.—The term ‘‘executive agency’’ has 
the meaning given the term ‘‘Executive agency’’ in section 105 
of title 5, United States Code. 
SEC. 3. WEBSITE MODERNIZATION. 
(a) REQUIREMENTS
FOR NEW WEBSITES
AND DIGITAL SERV-
ICES.—Not later than 180 days after the date of enactment of 
this Act, an executive agency that creates a website or digital 
service that is intended for use by the public, or conducts a redesign 
of an existing legacy website or digital service that is intended 
for use by the public, shall ensure to the greatest extent practicable 
that any new or redesigned website, web-based form, web-based 
application, or digital service— 
(1) is accessible to individuals with disabilities in accord-
ance with section 508 of the Rehabilitation Act of 1973 (29 
U.S.C. 794d); 
(2) has a consistent appearance; 
(3) does not overlap with or duplicate any legacy websites 
and, if applicable, ensure that legacy websites are regularly 
reviewed, eliminated, and consolidated; 
(4) contains a search function that allows users to easily 
search content intended for public use; 
(5) is provided through an industry standard secure connec-
tion; 
(6) is designed around user needs with data-driven analysis 
influencing management and development decisions, using 
qualitative and quantitative data to determine user goals, 
needs, and behaviors, and continually test the website, web- 
based form, web-based application, or digital service to ensure 
that user needs are addressed; 
(7) provides users of the new or redesigned website, web- 
based form, web-based application, or digital service with the
H. R. 5759—2 
option for a more customized digital experience that allows 
users to complete digital transactions in an efficient and 
accurate manner; and 
(8) is fully functional and usable on common mobile devices. 
(b) REQUIREMENTS FOR EXISTING EXECUTIVE AGENCY WEBSITES 
AND DIGITAL SERVICES.—Not later than 1 year after the date of 
enactment of this Act, the head of each executive agency that 
maintains a website or digital service that is made available to 
the public shall— 
(1) review each website or digital service; and 
(2) submit to Congress a report that includes— 
(A) a list of the websites and digital services main-
tained by the executive agency that are most viewed or 
utilized by the public or are otherwise important for public 
engagement; 
(B) from among the websites and digital services listed 
under subparagraph (A), a prioritization of websites and 
digital services that require modernization to meet the 
requirements under subsection (a); and 
(C) an estimation of the cost and schedule of modern-
izing the websites and digital services prioritized under 
subparagraph (B). 
(c) INTERNAL DIGITAL SERVICES.—The head of each executive 
agency shall ensure, to the greatest extent practicable, that any 
Intranet established after the date of enactment of this Act conforms 
to the requirements described in subsection (a). 
(d) PUBLIC REPORTING.—Not later than 1 year after the date 
of enactment of this Act and every year thereafter for 4 years, 
the head of each executive agency shall— 
(1) report annually to the Director on the progress of the 
executive agency in implementing the requirements described 
in this section for the previous year; and 
(2) include the information described in paragraph (1) in 
a publicly available report that is required under another provi-
sion of law. 
(e) COMPLIANCE WITH UNITED STATES WEBSITE STANDARDS.— 
Any website of an executive agency that is made available to 
the public after the date of enactment of this Act shall be in 
compliance with the website standards of the Technology Trans-
formation Services of the General Services Administration. 
SEC. 4. DIGITIZATION OF GOVERNMENT SERVICES AND FORMS. 
(a) NON-DIGITAL SERVICES.—Not later than 180 days after the 
date of enactment of this Act, the Director shall issue guidance 
to the head of each executive agency that establishes a process 
for the executive agency to— 
(1) identify public non-digital, paper-based, or in-person 
Government services; and 
(2) include in the budget request of the executive agency— 
(A) a list of non-digital services with the greatest 
impact that could be made available to the public through 
an online, mobile-friendly, digital service option in a 
manner that decreases cost, increases digital conversion 
rates, and improves customer experience; and 
(B) an estimation of the cost and schedule associated 
with carrying out the modernization described in subpara-
graph (A).