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‘‘(F) multiple communities cooperate to 
submit a regional or multistate application to 
improve air service.’’. 
(b) 
EXTENSION
OF
AUTHORIZATION.—Section 
41743(e)(2) is amended by striking ‘‘2009’’ and inserting 
‘‘2012’’. 
SEC. 407. AIR PASSENGER SERVICE IMPROVEMENTS. 
(a) IN GENERAL.—Subtitle VII is amended by insert-
ing after chapter 421 the following: 
‘‘CHAPTER 423—AIR PASSENGER SERVICE 
IMPROVEMENTS 
‘‘Sec. 
‘‘42301. Emergency contingency plans. 
‘‘42302. Consumer complaints. 
‘‘42303. Use of insecticides in passenger aircraft. 
‘‘42304. Notification of flight status by text message or email. 
‘‘§ 42301. Emergency contingency plans 
‘‘(a) SUBMISSION OF AIR CARRIER AND AIRPORT 
PLANS.—Not later than 90 days after the date of enact-
ment of this section, each air carrier providing covered air 
transportation at a large hub airport or medium hub air-
port and each operator of a large hub airport or medium 
hub airport shall submit to the Secretary of Transpor-
tation for review and approval an emergency contingency 
plan in accordance with the requirements of this section. 
‘‘(b) COVERED AIR TRANSPORTATION DEFINED.—In 
this section, the term ‘covered air transportation’ means 
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scheduled passenger air transportation provided by an air 
carrier using aircraft with more than 30 seats. 
‘‘(c) AIR CARRIER PLANS.— 
‘‘(1) PLANS
FOR
INDIVIDUAL
AIRPORTS.—An 
air carrier shall submit an emergency contingency 
plan under subsection (a) for— 
‘‘(A) each large hub airport and medium 
hub airport at which the carrier provides cov-
ered air transportation; and 
‘‘(B) each large hub airport and medium 
hub airport at which the carrier has flights for 
which it has primary responsibility for inventory 
control. 
‘‘(2) CONTENTS.—An emergency contingency 
plan submitted by an air carrier for an airport under 
subsection (a) shall contain a description of how the 
air carrier will— 
‘‘(A) provide food, water that meets the 
standards of the Safe Drinking Water Act (42 
U.S.C. 300f et seq.), restroom facilities, cabin 
ventilation, and access to medical treatment for 
passengers onboard an aircraft at the airport 
that is on the ground for an extended period of 
time without access to the terminal; 
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‘‘(B) allow passengers to deplane following 
excessive delays; and 
‘‘(C) share facilities and make gates avail-
able at the airport in an emergency. 
‘‘(d) AIRPORT PLANS.—An emergency contingency 
plan submitted by an airport operator under subsection 
(a) shall contain— 
‘‘(1) a description of how the airport operator, 
to the maximum extent practicable, will provide for 
the deplanement of passengers following excessive 
delays and will provide for the sharing of facilities 
and make gates available at the airport in an emer-
gency; and 
‘‘(2) in the case of an airport that is used by 
an air carrier or foreign air carrier for flights in for-
eign air transportation, a description of how the air-
port operator will provide for use of the airport’s 
terminal, to the maximum extent practicable, for the 
processing of passengers arriving at the airport on 
such a flight in the case of an excessive tarmac 
delay. 
‘‘(e) UPDATES.— 
‘‘(1) AIR CARRIERS.—An air carrier shall up-
date the emergency contingency plan submitted by 
the air carrier under subsection (a) every 3 years 
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and submit the update to the Secretary for review 
and approval. 
‘‘(2) AIRPORTS.—An airport operator shall up-
date the emergency contingency plan submitted by 
the airport operator under subsection (a) every 5 
years and submit the update to the Secretary for re-
view and approval. 
‘‘(f) APPROVAL.— 
‘‘(1) IN GENERAL.—Not later than 9 months 
after the date of enactment of this section, the Sec-
retary shall review and approve or require modifica-
tions to emergency contingency plans submitted 
under subsection (a) and updates submitted under 
subsection (e) to ensure that the plans and updates 
will effectively address emergencies and provide for 
the health and safety of passengers. 
‘‘(2) CIVIL PENALTIES.—The Secretary may as-
sess a civil penalty under section 46301 against an 
air carrier or airport that does not adhere to an 
emergency contingency plan approved under this 
subsection. 
‘‘(g) MINIMUM STANDARDS.—The Secretary may es-
tablish, as necessary or desirable, minimum standards for 
elements in an emergency contingency plan required to be 
submitted under this section. 
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‘‘(h) PUBLIC ACCESS.—An air carrier or airport re-
quired to submit emergency contingency plans under this 
section shall ensure public access to such plan after its 
approval under this section on the Internet website of the 
carrier or airport or by such other means as determined 
by the Secretary. 
‘‘§ 42302. Consumer complaints 
‘‘(a) CONSUMER COMPLAINTS HOTLINE TELEPHONE 
NUMBER.—The Secretary of Transportation shall estab-
lish a consumer complaints hotline telephone number for 
the use of passengers in air transportation. 
‘‘(b) PUBLIC NOTICE.—The Secretary shall notify 
the public of the telephone number established under sub-
section (a). 
‘‘(c) NOTICE TO PASSENGERS OF AIR CARRIERS.— 
An air carrier providing scheduled air transportation using 
aircraft with 30 or more seats shall include on the Internet 
Web site of the carrier and on any ticket confirmation and 
boarding pass issued by the air carrier— 
‘‘(1) the hotline telephone number established 
under subsection (a); 
‘‘(2) the email address, telephone number, and 
mailing address of the air carrier; and 
‘‘(3) the email address, telephone number, and 
mailing address of the Aviation Consumer Protection 
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Division of the Department of Transportation for 
the submission of reports by passengers about air 
travel service problems. 
‘‘(d) AUTHORIZATION OF APPROPRIATIONS.—There 
are authorized to be appropriated such sums as may be 
necessary to carry out this section. Such sums shall re-
main available until expended. 
‘‘§ 42303. Use of insecticides in passenger aircraft 
‘‘(a) INFORMATION TO BE PROVIDED ON THE INTER-
NET.—The Secretary of Transportation shall establish, 
and make available to the general public, an Internet Web 
site that contains a listing of countries that may require 
an air carrier or foreign air carrier to treat an aircraft 
passenger cabin with insecticides prior to a flight in for-
eign air transportation to that country or to apply an aer-
osol insecticide in an aircraft cabin used for such a flight 
when the cabin is occupied with passengers. 
‘‘(b) REQUIRED DISCLOSURES.—An air carrier, for-
eign air carrier, or ticket agent selling, in the United 
States, a ticket for a flight in foreign air transportation 
to a country listed on the Internet Web site established 
under subsection (a) shall— 
‘‘(1) disclose, on its own Internet Web site or 
through other means, that the destination country 
may require the air carrier or foreign air carrier to 
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