USAINSC(M Regulation 38i-- DEPARTMENT OF THE ARMY UNITED STATES ARHY INTELLIGENCE AND SECURITY ( OMMAND Arlington Hall Station Arlington, Virginia 22212 USAINSCOM Regulation 1 February 1982 No. 381-2 Military Intelligence USAINSCOM CONSUMERS EVALUATION PROGRAM (ICHP) The word “he” when used in this regulation represents both the masculine and feminine genders, unless otherwise specifically stated. Paragraph Page PUL POSE mmm 1 i REECTENCES mm 2 i Applicability -rrmmn rrr rn 3 2 SCOPC mmr I 4 2 Explanation of Terms ----n>-n rrr nnn 5 2 OD JECEL VE meme 6 2 POLL Cy marr 7 2 REsponsi BL LLtLEs mmm mmr nnn 8 3 APPENDIX A ~ Sample Survey Form ~-----r ror rrr rrr A-1l APPENDIX B - Glossary of Terms ~~~ - rrr tr - B-1 1. PURPOSE. This regulation supports DIAM 57-1A and the US Arny Intelligence and Security Command (USAINSCOM) Production Management Program (PMP) outlined in USAINSCOM Regulation 381-11 by prescribing the systematic evaluation of USAINSCOM intelligence products. This regulation describes the USAINSCOM Consumers Evaluation Program (ICEP) which solicites consumer reaction to intelligence products as an aid in assessing the degree to whict. intelligence products and services are satisfying consumer requirements. 2. REFERENCES. a. Required publications. (1) DIAM 57-1A, General Intelligence Production. (2) USAINSCOM Regulation 381-11, Intelligence and Threat Analysis Production.
1 February 1982 USAINSCOM Regulation 381-2 a b. @alated publications. (1) AR 10-53, M.ssion and Functions United States Army Intelligence and Security Command (d-aft cated 10 August 1981). (2) AR 381-11, Threat Support to US Army Force, Combat, and Materfel Development. (3) AR 381-19, Inteiligence Support. (4) AR 381-20, 'S Army Counterintelligence and Security Support Activi- ties. (5) AR 530-1, Operations Security (OPSEC). (6) USAINSCOM Regulation 5-3, Resource Management. (7) USAINSCCM Regulation 10-51, Misgion and Functions USAINSCOM Theeter Intelligence Center-Paciisic. 3. APPLICABILITY. This regulation 1s applicable to the Headquarters (HQ) staff and subordinate USAINSCOM activities with production missions. &. SCOPE. This regulation outlines policies and eatablishes responsibilities for product evaluation of general intelligence production produced withir USAINSCON. Evaluations of Signals Intelligence (SIGINT) reports issued ia accordance with US Signais Intelligence Directives (USSID) and of son~hard copy support data and data bases under the Department of Defense Intelligeace Information System (DODI“S) or the Delegated Production System (DPS) do not fall within the purview of this regulation. S. EXPLANATION OF TERMS. See appendix B. 6. OBJECTIVE. The primiry objective of the ICEP is to esteblish a mechanisa to facilitate both producer and manay ment evaluation of production mission gatisfaction and the deg-ee to which i.e intelligence produced satisfies consumer requirements. ‘he focus of the ICEP is on the selif-taprovement of USAINSCOM products and i: not intended as an inspection function. Its goal is to complement quality control programs conducted by USAINSCOM productica activities. The ICEP will also assist production resource managers in improv- ing cast-effectiveness of production and {in satisfying priority requiremente. 7. POLICY. To insure a viable, continuing evaluation program on intelligence products and to insure consumer evaluation. a. Each USAINSCOM intelligence production organization will, resources permitting, survey its own products. te
1 February 1982 USAINSCiM Regulation 381-2 b. Each producer will establish a 2- or 3-yeer cycle for the periodic evaluation by consumers of recurring products and prepare annually, a schedule of the products to be surveyed -~- beth recurring and non-recurring -~- during the next fiscal yezr. Cc. While the views of other intelligence organizations may be considered, producers should construct their questionnaires to elicit the needs and vie~s of, and critique by, nor-intelligence consumers. d. Producers should construct questionnaires which will permit comparison of survey response data concerning an individual product or product type between different time periods. This will aid assessing consumer comments regarding product utility, essentiality to mission, and content. @. The results of product surveys will be shared with DIA (DM-3A) and HQ USAINSCOM (CIAOPS-PDN) within 30 days following the completion of the survey analysis. 8. RESPONSIBILITIES. a. Commander (Cdr), USAINSCOM. Directs, conducts and coorcinates a product evaluation program in support of foreign intelligence ard counter- intelligence production, including imagery and threat analysis. b. Deputy Chief of Staff for Operations (ECSCPS), USAINSCOM. Through the Production Management Division (IAOPS-PDN) is the staff point of contact for the ICEP and performs the following functions: (1) Provides production evaluation policy and monitors the survey _Tesults of USAINSCOM production activities. (2) Meintains USAINSCOM production activities’ evaluation schedules, product evaluation files, scheduled product changes and ev2luat‘on analysis reports. | (3) Reviews USAINSCOM production activities' evaluation analysis and provides, as appropriate, recommendations for survey and/or product improvements. (4) Assists USAZNSCOM production activities who do not possess the resources to do their own product surveys in the conduct of product evaluations. (5) Forwards analysis of survey findings through the O'fice of the Asaistant Chief of Staff for Intelligence (QACSI), Attention DAMI-FIR, to DIA (DM-3A). (5) Provides the Cdr, USAINSCOM with periodic analysis of the ICEP progran.
1 February !382 USAINSCOM Regulation 381-2 c. USALNSCOM Froduc fon Activities. (1) Provide DCSOPS (LAOPS-PDN) with an annual schedule of the products to be surveyed during th: next fiscal year (FY). FY82 schedules will be for- warded to LAOPS-PD! not Later than 30 April 1982. Report Control Symbol (RCS) for subject report is LAOPS-PDN-68. (2) Formulate product-unique questions Co be included in the product survey. A sample general-purpose product evaluation survey is found at appencix A. (3) Kesources Pp ation gurveys tc s: lecte evaluation schedule. rmitting, conduct product review by forwarding evalu- ¢ 4 coasumers in accordance with (IAW) the production (4) Kevies consimer-provided survey data pertaining to each evaluated product, prepare a produ:t analysis and forward results to DIA (DM~-3A), through DCSOPS (ILAOPS-PDN), within 30 days of survey completion. RCS for subject analysis is LAOP3—PDN-69. (5) Schedule appropriate revisions to future products IAW analysis results. (6) Provide appropriate feedback to consumers-
1 Tebruary 1982 U-AINSCOM Regulation 381-2 APPENDIX A INSCGM CONSUMERS EVALUATION PROGRAM (I7EP) SAMPLE PRODUCT MVAL'JATION SURVEY FOR SUBJECT PRODUCT: NOTE: Do not exceed Secret collateral classification in response to this survey. Date oz Response: —_— Unit zesponding: Address/location of unit: 1. a. Have you received the subject product? (If not attached to this questionualre) Yes No b. If not, do you want to receive an example of the product? Yes No . 2. Of the information given in the subject product, about what percentage have you seen in other sources: g0-10072 50-80% Less than 50% List those specific sections of the subject product information which you have seen-in one or more different sources: nnn SUT ro a a nnn TO 3. a. If other products provide some or all of the same information, which do you consider more authoritative? Subject product Other product b. Which do you actually use in your work? Subject product Other product
1 February 1982 USAINSCOM Regulation 381-2 c-. If your answer o 4a or b was the “other product”, do you believe the eubject product is useful in confirming information in the other product? Y¥es No ————— d. How often do you use the subject product versus other products which provide some or all of the same information: Subject Product Other Product Daily __ Weekly Monthly Few Times a year Once a year —— ——_—$$ — — a ee ————— eee —_—— Barely Never roy e- Are there gaps in the information provided by both the subject docu- ment and other futelligence products you gay need to accomplish your aifesion? Yes No If so, please describe the {nformatioa you would like to have (use an additional sheet if necessary). ee ERNE EEEREenmnE 4. What type of person in your organization uses the subject product? (Check any that apply and indicate with a number 1, 2, 3, etc., which are the post frequeat types of user.) Commander and staff Intelligence personnel EER Other (specify)
1 February !982 USAINS (0M Regulation 381-2 5. Please rate the subject document in the attributes below using 4 numerical scale for each attribute as follows: 1 - Excellent, 2 ~- Good, 3 - Satisfactory, 4& - Poor, 5 - Very Poor, HA - Not Applicabdle. Attribute Quality of analysis usefulness Importance to your mission Level of classification Frequency of distribution Number of copies Degree of detail Scope of coverage Technical information Graphic displays Text clarity Text completeness Organization and format . Timeliness of Reporting « Amount of new information Score (1-5) If Poor (4) or Very Poor (5), How would you improve? (Use reverse side as required) EERE RREREmnnnntt 6. What are the main areas of your mission which the subject document helps you accomplish? (Please mark any that apply, ranking the areas from 1 - product is most useful for this area, 2 ~ next most useful, etc.): General Intelligence Mission Plenning a LT Targeting Indications and Warning Political {intelligence Tactics and strategy ee EEEEEEEENEEERENEEEEemeeneent
1 February 1982 USAINSCOM Regulation 381-2 R&D Orher (apecify) Not useful in any mission area _ 7. Dp you ever ask the producer of the subject document for special support in related areas? Yes _ No If g0, about how frequently? (times per year) 8. Would you prefer this product to be disseminated in another medium? (hard copy » microf:.che » microfila » briefing , automated data processing medium (specify which) » message/cable » other A 9. If this product were to be cerminated and aot replaced by any new product, what would the fmpact on yn. abi{lity to accomplish your mission be? No impact--document not needed Marginal degradation, other documents cover most needs Substantial degradation, difficult to get information from other sources. Is essential to mission 10. Other general suggestions for improvement of the product (use reverege side or additional sheet}. 11. Although you may remain anonymous, {t would be very helpful to know certain facts about you as the respondent: e@- What is your rank? b. How often do you persona!) wee the subject product (f.e., daily, weekly, monthly, uever)? c- Did you complete this survey alone or in conjunction with others io your unit? Alone With others d. Did you coordinate your response with any level above you? Yes No e-. Are you or those who worked with you the main users of the subject product within your unit? Yes No Optional: Your position in unit Optional: Name
1 February 19382 USATNS::OM Regulation 381-2 12. Some specific questions about the subject product are are not attached. If there are such questions, the producer would especially appreciate your taking the add{tional time to respond to these questions. -13. Please return thie questionnatre and any attachments to the following addrees (tthe producer of the document). A-S
1 February 1982 USAINSCOM Regulation 381-2 APPENDI:. 3 GLOSSARY OF TERMS 1. Product. Intelligence in the form of studies, reports, working papers, technical briefings, technical handbooks, ADPS materials, annotated maps, annotated imagery in various forms, computer data bases, and other materials of a similar nature. 2. Recurring Products. Those products wiich are intended for periodic update and continued dissemination, even if the cycle is on an “ag required” basis. The converse 1£ a one-time producc such as a final report on a particular study. 3. General Intelligence Productio: Military intelligence {n the fields of: military capabilities, including orders of battle, organization, training, tactics, ar‘ all other factors bearing on military strength and effectiveness; area anc terrain intelligence, including urban areas, coasts and landing beaches, atd medical, meteorological, and geological intelligence, transportation in 4li nodes; materiel production and support industries, teleéommunications, military economics; location and identification of military-related insta lations; government control; evasion and escape; threats and forecasts; and indications. 4. Defense Intelligence Production Schedule (DIPS). The planned production schedule (current through three out years) developed by each general intelligence producer for both products and service activities. 5. Delegated Production System (DPS). The system to implement the concept of sharing the responsibility for producing elements of a single, worldwide data base retained by DIA and for use throughout the DOD. 6. Service or Support Activitie “hose functions of general intelligence producers that provide support o s<istance to consumers of intelligence but which do not fall under the. ory of finished products.
USAINSCOM Reyjulation 381-2 1 Pebruary 1982 The proponent of this regulation is the Office of the Deputy Chief of Staff Users are invited to send comments and suggestions for for Operations. anzes to Publications and Blank improvements on DA Form 2028 (Recoumended Ch Forms) to this Headquarters, ATIN: LIAOPS-PDh. FOR THE COMMANDER: JAMES W. SHUFELT Colonel, GS Chief of Staff OFFICIAL: yA WY, K dministrative Officer ¢ DISTRIBUTION: A BC