Context: Ten year+ subscriber and have had the HD Ultimate / Platinum $ 20 add on package for about a year . Finally decided to save the $ 10 bucks a month and cut back to the Gold package . Called and got an " American " speaking :D CSR in W. Virginia who was very congenial and asked no questions about my wanting to downgrade . The problem was that his computer was telling him that I would need a new dish to change programming .

Question: Why was he wanting to change his programming options ?
Options:
0. He was tired of HD platinum shows .
1. None of the above choices .
2. He wanted to save a little money every month .
3. He wanted to try something different .
Answer: 2

Question: Why was he happy he got an american speaker ?
Options:
0. He was from W. Virginia himself .
1. He liked the help he received from them .
2. None of the above choices .
3. HD wanted to change his programming , but he did n't want it .
Answer: 1

Question: Why was he happy he got an american speaker ?
Options:
0. HD wanted to change his programming , but he did n't want it .
1. They understood what he wanted and did n't give him a hard time .
2. He was from W. Virginia himself .
3. He loves speaking to People who do not understand him .
Answer: 1