Context: The older woman who had offered help to Nicole worked at the Grand . The first guy who helped us was from New Jersey originally and knew about the 24/7 bus system there . When he got off the bus at Price 's Corner , he took his bike off the front and rode away . We met Nicole after her class and bought a lunch that we ate on the ride home .

Question: Why did we need help from an older woman at The Grand and a guy when we got off the bus ?
Options:
0. We were new to the city and did n't understand how the public transportation worked .
1. We were new to the city and did n't understand how the private transportation worked .
2. We were new to the city but understood how the public transportation worked .
3. We understood how the private transportation worked in the new city .
Answer: 0