Context: Called up the school 's office and found out there was a problem with the information on my ticket that was preventing me from being registered in the computer . The employee was kind enough to offer to call the courts for me and find out what was wrong so I could get an extension and get the violation off my record . She called me back this morning and told me that she called the courts and spoke to them and all I needed to do was call them and get my extension and call her back to reschedule for the class .

Question: Why was this person unable to register ?
Options:
0. They were late to register .
1. The school 's computer was faulty .
2. This person was a criminal .
3. The courts had messed up a criminal record .
Answer: 3