Context: My heart was hard , very hard to the information . But I had questions . I had doubts . I had issues . So back to that day , when things started to maybe possibly kind of make sense to me in a logical and deeply spiritual way .

Question: What may be the reason for having a hard heart ?
Options:
0. None of the above choices .
1. They have been hurt in the past .
2. They have been on their own .
3. They have never been loved .
Answer: 1