Context: When I got home I started looking up a Sprint store that would open on Sunday to repair my phone because I did n't think I could function without my cell phone for 24 hours . I also called the most important people I know so they could not only have my home number but tell me what it was . Then sometime before I fell asleep and woke up Sunday morning , I decided maybe this break from technology is what I need . Break the dependency .

Question: Why did the person need to find a sprint store in order to get their phone working again ?
Options:
0. None of the above choices .
1. Sprint 's store had accidentally given them the wrong phone last time they were there and it did n't have service
2. They had lost the charging cord and were unable to use the phone until they got a new one from Sprint
3. They had broken it beyond the point of it being able to turn on and they needed help fixing it
Answer: 3