Context: I guess that really is n't the post offices fault though , as much as I would love to blame them for something else . Anyway , like I said , there was bad news . This was being provided by the people at Federal Student Aid .

Question: What might have been lost in the mail ?
Options:
0. SAT scores
1. FASFA application
2. Immigration documents
3. APTS application
Answer: 1

Question: What is the best method of avoiding the paper route this person took ?
Options:
0. Apply in person
1. Apply online
2. None of the above choices .
3. Apply on phone
Answer: 1