Context: The only shows I watch on that channel are " Fringe " and " Cops " . The tv signal sometimes becomes pixelated and I lose sound for seconds at a time , but it is not something that happens on a regular basis . I hesitate to even think of calling now since they might think this is another false report .

Question: What may happen after they experience this issue ?
Options:
0. None of the above choices .
1. They will call their cable provider again .
2. They will try to fix the television themselves .
3. They will get someone to help them with their TV .
Answer: 2