Context: I bought a soap and wanting to share there ingredient with you . I asked the sales gal she said that this soap can only be use once or twice a week . Its for prevent acne growing on body . Not sure if she 's telling the truth .

Question: What may be the reason they are so apprehensive ?
Options:
0. They have used other products that work fine .
1. They have been lied to before .
2. They do n't have trust issues .
3. They think the price is too low .
Answer: 1