Context: This bag has sold , and when she got it , one of the screws had come out of the handle . She sent it back to me and I made a different strap type handle . She thought she would like that better and requested it .

Question: What may be a fact about this person and their bag ?
Options:
0. They are getting a refund for their bag .
1. They are having their bag handle fixed .
2. They are getting a brand new bag .
3. None of the above choices .
Answer: 1

Question: What may be a fact about this person and their bag ?
Options:
0. None of the above choices .
1. They are getting a brand new bag .
2. They are getting a refund for their bag .
3. They are getting a new bag handle .
Answer: 3

Question: What may be a fact about the person speaking ?
Options:
0. They are fixing their customer 's bag .
1. None of the above choices .
2. They are refunding a customer .
3. They got a bad review from their customer .
Answer: 0

Question: What may be a fact about the person speaking ?
Options:
0. None of the above choices .
1. They are refunding a customer .
2. Their customer had issues with the bag .
3. They got a bad review from their customer .
Answer: 2