Context: So I did it . I survived my 30 hours of overtime with t - mobile . There were the good people and the bad people ..... mostly the bad people . One customer that particularly stuck out in my mind was an older gentleman I spoke to . He was a pure baw .

Question: What may be the reason they had to work so much overtime ?
Options:
0. They are the boss so they have to cover all of the hours .
1. They are trying to save up for a house .
2. They are lying about how much they worked .
3. They were short staffed .
Answer: 3