Context: So I called Sears Saturday to confirm that my dish washer was in and that they had my cel number . Yes on both counts although I found out Sears was not delivering nor installing my dishwasher they had farmed it out . So I called Monday and set up an appointment to have it delivered Wednesday between noon and four .

Question: Why did this person feel compelled to call the department store on Saturday ?
Options:
0. This person wanted to make sure his dishwasher was going to be installed .
1. This person wanted to buy a new dishwasher from Sears and wanted to see when they were open .
2. This person wanted to set up an appointment to have someone come out to his farm .
3. This person was looking to have someone install this dishwasher and wanted a qoute .
Answer: 0

Question: Why was the store not going to actually perform the installation of the dishwasher ?
Options:
0. The person did not set up an appointment for these services .
1. This person did not confirm with Sears that delivery and installing was needed .
2. None of the above choices .
3. Sears uses the services of a subcontractor for delivery and installation .
Answer: 3