Context: All of my songs are gone , and will need to be ( slowly and painfully ) synced . So , now I ' m copying song 318 of 7111 songs ( and spanish words ) . This is going to suck .

Question: What may be the reason why all of their songs were gone ?
Options:
0. They had a hardware malfunction .
1. None of the above choices .
2. Someone installed a virus on their computer .
3. Someone deleted all of the songs .
Answer: 0