Context: Everything appeared to be fine with every channel I checked loaded . Now this morning I get a call from the same guy complaining about no guide data . After talking to him on the phone he is now missing data where I had it yesterday ( channel 281 ) and only has a few channels where the guide has populated at all . Signal strength is great on all sats and he has guide on all other receivers .

Question: Why did he get the call from the same guy ?
Options:
0. The guy wanted some info on the guide
1. Because he works for the TV company
2. He did nt know who else to call
3. The guy had his number
Answer: 1