Context: It seems the internal battery had died and it was no longer revivable . True to personality , I went to the manufacturer 's website and initiated a live chat with a support representative . I could n't tell if I was chatting with a person or a computer and kept asking if I was really chatting with a person . He kept assuring me that he was human , but he could n't explain why he was giving me information that had nothing to do with what I was actually asking him about .

Question: Why was I uncertain about the humanity of the support agent ?
Options:
0. Because he was repeating himself and giving irrelevant information
1. Because his messages were difficult to make out and seemed to be broken
2. None of the above choices .
3. Because he asked several questions that were inappropriate
Answer: 0

Question: Why was I uncertain about the humanity of the support agent ?
Options:
0. Because his messages were difficult to make out and seemed to be broken
1. Because he asked several questions that were inappropriate
2. Because his comments did n't make much sense , given the context
3. None of the above choices .
Answer: 2