Impact Bond: Resolve Social Benefit Bond (New South Wales)
Stage of development: Implementation
Policy sector: Health
Intervention: The Resolve Program aims to improve the mental health and wellbeing of people experiencing mental health issues in the Western NSW and Nepean Blue Mountains Local Health Districts. An integrated service delivery model combining: a residential service for periodic crisis care delivered through Resolve centres; integrated psychosocial, medical and mental health support provided through outreach support to people in their homes; linkages to existing services including specialist drug and alcohol services; and a warm line for after-hours support from peers. Each participant will be supported by the Resolve Program for a two-year period with the aim of increasing the participant’s wellbeing and reducing their utilisation of health and other services. A differentiating feature of the Resolve model is that the majority of staff will be peer workers with a lived experience of a mental health issue who can draw upon their own personal experience to engage, support and be a role model for participants.
Date outcomes contract signed: 2017-04
Start of service provision: 2017-01
Actual completion date: 2025-03
Total investment commitment currency: AUD
Total investment commitment: 7000000
Total investment commitment (USD): 5364979.244
Maximum potential outcome payment: 23900000 AUD
Maximum potential outcome payment (USD): 18317571.9902286
Target population: Participants are eligible if they: are aged 18 – 64 years; have been hospitalised for a mental health issue for extended periods within the last 12 months; live in and around Penrith or Orange; and do not have a diagnosis of dementia. Based on the above criteria, the Local Health District is responsible for determining patient eligibility and making referrals to the Program.
Targeted number of service users or beneficiaries: 530
Notes: The Implementation Agreement includes an Agreed Minimum Referrals provision which commits the NSW Government, through the participating LHDs, to provide a minimum number of referrals to the Resolve Program each year. During the two-year program, participants are also expected to experience improvements in broader life domains including wellbeing, employment and housing status. These metrics will not determine Outcome Payments, however will be measured as part of the broader evaluation processes.