Managing Your E-Mail: Thinking Outside the Inbox
by Christina Cavanagh
Category: Business & Economics

Manage information overload to save time and money E-mail is one of the most useful and efficient businessapplications ever developed. However, many people today dread thechore of sorting through an inbox crammed with messages that don'tconcern them and spam they don't want. In fact, research shows thatNorth American office workers waste up to twenty hours every weeksorting and managing their e-mail messages, causing moreproductivity loss than gain. Finally, there's a straightforwardguide dedicated to helping workers and organizations tame thee-mail monster and take back their time. Managing Your E-mail is a simple, accessible reference for workersand organizations that want to get the most out of this ubiquitousand sometimes overwhelming method of communication. With newstrategies for dealing with e-mail inefficiencies and practicaltips on getting and staying organized, it will free up hours oftime each week for what's really important. It examines thecategories and patterns of e-mail misuse and presents practical,research-based explanations, solutions, and quick tips on topicssuch as: * Best practices for responding to e-mail * When to choose more traditional communication methods overe-mail * How to structure an e-mail for high-impact * How to craft more readable and understandable messages * Legal pitfalls to avoid * Common e-mail myths * How to reduce e-mail volume in your organization