Smart Speaking: 60-Second Strategies for More than 100 Speaking Problems and Fears
by By Yudkin, Marcia and Schloff, Laurie
Category: Psychology , Cognitive Psychology & Cognition

A guide to effective speech offers to-the-point, practical advice on breaking into a conversation, keeping cool in front of a group, getting past a protective secretary on the telephone, keeping meetings on track, and more. Reprint.