Surviving the Top Ten Challenges of Software Testing: A People-Oriented Approach
by By Perry, William E. and Rice, Randall W.
Category: Computers , Software Development & Engineering , Systems Analysis & Design

Describes how to deal with people in the software testing world, covering communication and negotiation skills testers need for maximizing relationships with managers, developers, and customers. Topics include training, acquiring management support, obtaining tools, communication with customers, managing change requirements, marketing the importance of testing, teaching developers to test, and reporting defects. Includes a self-assessment for testing skills and an action plan for improving the testing process. Annotation c. by Book News, Inc., Portland, Or.