The E-Aligned Enterprise : How to Map and Measure Your Companys Course in the New Economy
by Jac Fitz-enz
Category: Business & Economics

"How can we measure true return on investment in a faster-moving, open-system world? How do we improve results in this new world using the same intellectual capital--our people?" These are the questions that far-sighted executives are asking. Fitz-enz answers by examining four key areas, each culminating in a Scorecard that lets readers gauge their own ROIs: leadership argues that better communication and a high-touch approach--hardly traditional ROI focus points--are imperative for engaging the e-workforce; strategy explores the links between innovation and risk, offering new ideas for rising above "commodity" status; human capital reveals that by combining continual learning and knowledge management, companies become Employers of Choice; external relationships shows how to measure success with customers, partners, and alliances. The final section shows "how to do it," wrapping the challenge into a practical methodology for making the transformation from the traditional to the e-savvy company. As part of the Editor's Choice Series, SAS Publishing offers this book as a professional reference for SAS users. This title addresses concepts related to SAS programming, but it is not specific to SAS and does not include SAS examples.