Customer Centered Products: Creating Successful Products Through Smart Requirements Management
by By Hooks, Ivy F. and Farry, Kristin A.
Category: Business & Economics , Production & Operations Management

Shows how to define and understand the right requirements early in the product development cycle, providing tested methods for defining hardware and service products as well as software. Explains fundamentals of requirements definition and management, and shows how to analyze an organization's culture and work environment with an eye toward how it helps or hinders product development. Hooks is president and CEO of a training and consulting firm.  Farry is an engineer and pilot, and cofounder and president of a bionics company. Annotation c. Book News, Inc., Portland, OR (booknews.com)