The eProcess Edge: Creating Customer Value & Business in the Internet Era
by By Keen, Peter G. W. and McDonald, Mark
Category: Computers , Electronic Commerce

Focusing on teaching IT leaders how to implement hyper-efficient business processes in the e-commerce market, this practical handbook offers helpful advice on how to to develop efficient systems, enhance automation, reduce costs, and create ways to enhance one's competiveness in the e-commerce market. Original. (Beginner)