Complete Idiots Guide to Etiquette (The Complete Idiots Guide)
by By Mitchell, Mary and Corr, John
Category: Reference , Etiquette

In this Complete Idiot's Guide, you get solid information on basic business etiquette - from taking phone messages to speaking with the CEO; the Ins and Outs of business and home entertaining; friendly advice on formal dining, including which fork to use with each course; tips, definitions, and warnings to help you along the way; valuable advice on buying gifts; and travel dos and don'ts.