Managing the Unknowable: Strategic Boundaries Between Order and Chaos in Organizations
by By Stacey, Ralph D.
Category: Business & Economics , Organizational Behavior

Stacey (strategic management, U. of Herefordshire, England) shows how the principles of chaos science not only can, but necessarily do, affect the management of business organizations. He explains how managers can use the daily chaotic interactions within a company, the unavoidable uncertainties and instabilities, to increase efficiency and competitiveness; and presents case studies from Sony, Kodak, Federal Express, and other corporate giants. Assumes no knowledge of how management, or any other nonlinear dynamical system, was thought to work before chaos. Published in Europe as  Managing Chaos : no date noted. Annotation copyright Book News, Inc. Portland, Or.