Interpersonal Relationships: Professional Communication Skills for Nurses, 4e
by Elizabeth Arnold, Kathleen Underman Boggs
Category: Interpersonal communication

Part I: Theoretical Foundations and Contemporary Dynamics in Patient Centered Relationships and Communication1. Historical Perspectives and Contemporary Dynamics2. Clarity and Safety in Communication3. Professional Guides for Nursing Communication4. Critical Judgment: Critical Thinking and Ethical Decision MakingPart II: Essential Communication Competencies5. Developing Patient Centered Communication Skills6. Variation in Communication Styles7. Intercultural Communication8. Communicating in GroupsPart III: Relationship Skills in Health Communication9. Self-Concept in Professional Interpersonal Relationships10. Developing Patient Centered Therapeutic Relationships11. Bridges and Barriers in Therapeutic Relationships12. Communicating with FamiliesPart IV: Communication for Health Promotion and Disease Prevention13. Resolving Conflicts Between Nurse and Patient14. Communication Strategies for Health Promotion and Disease Prevention15. Communication in Health Teaching and Coaching16. Communication in Stressful SituationsPart V: Accommodating Patients with Special Communication Needs17. Communicating with Patients Experiencing Communication Deficits18. Communicating with Children19. Communicating with Older Adults20. Communicating with Patients in Crisis21. Communication in Palliative CarePart VI: Collaborative Professional Communication22. Role Relationship Communication within Nursing23. Interprofessional Communication24. Communicating for Continuity of Care25. Documentation in Health Information Technology Systems26. Health and Communication Technology.