Managing Behaviour on the Job (Wiley Self-Teaching Guides)
by By Brown, Paul L.
Category: Business & Economics , Human Resources & Personnel Management

A self-teaching guide to using recognition, reinforcement and other behavior modification techniques in supervision and management. Explains the antecedents and consequences theory (ABC analysis) and shows how to improve performance by objectively pinpointing, tracking, and analyzing behavior and offering effective reinforcements. Includes worksheets to help readers learn and apply principles in their own work.