Evaluation of the User Experience of an Innovative Hospital Room Prototype Adapted to the Elderly

Nowadays in France, the standards of hospital rooms are being questioned in view of the particularities of certain populations admitted to hospitals.

The " Groupement de Coopération Sanitaire des Hôpitaux Universitaires du Grand Ouest " (GCS HUGO) proposes to improve the quality of geriatric care through the modernisation of hospital rooms.

The GCS HUGO has launched a project to co-design a hospital room adapted to the elderly, called "Hospi'Senior", with the help of the "Dependency and Old Age" steering committee. This committee is made up of experts from HUGO and partner companies.

The Hospi'Senior room is composed of innovative technologies concerning bed equipment (e.g. bed canopy), autonomous (e.g. lifeline) and assisted mobility (e.g. rail lift system), lighting (e.g. light guide), communication (touch tablet) and social space (furniture).

The project consists in evaluating the user experience (UX) of :

* patients hospitalized in the Hospi'Senior room,
* informal caregivers of patients hospitalized in the Hospi'Senior room,
* caregivers who have worked in the Hospi'Senior room.

The specificities of Hospi'Senior room are multiple and concern in particular :

* The equipment of the bed :to create a more personalized room: presence of a bed canopy, orientation of the bed towards the windows, presence of a multifunctional space at the head of the bed.
* The autonomous mobility of the patient by facilitating the movements and by preserving the orientation in time of the patient: ephemeris for the temporal orientation, lifeline and sliding door.
* Caregiver-assisted mobility to facilitate patient movements: lifting rail above the bed.
* Lighting to ensure safe movement, especially during the night: light guide, room light, window mirrors, bathroom lighting.
* The digital interface with a touch tablet to improve the occupational and communication aspects.
* The socialization space to welcome visitors in the room.

Design:

Step 1: A visit to the room is made to each participant (patients, informal caregivers, caregivers).

Step 2: no change in care or support for users during hospitalization

Step 3: UX assessment:

* Patients: collected at the end of the hospitalization,
* Informal caregivers: collected at the end of the patient's stay,
* Caregivers: collected after 3 months of using the Hospi'Senior room.

Eligibility Criteria:
Inclusion Criteria:

* Patient :

  * Being admitted to Hospi'Senior room
* Informal caregiver :

  * Be the informal caregiver of a patient admitted to Hospi'Senior room (only one caregiver per patient)
  * Age ≥ 18 years old
  * Able to visit the patient admitted to Hospi'Senior room
* Caregiver :

  * Age ≥ 18 years old
  * Be a healthcare professional involved in the short-term geriatric unit, from one of 4 categories:

    * physicians,
    * permanent paramedical caregivers (nurse, nurse's aide, health executive),
    * support paramedical staff (psychologist, neuropsychologist, physiotherapist, adapted physical activity teacher),
    * technical staff (stretcher bearer).

Exclusion Criteria:

* Patient :

  * Contraindication to participation in the study at the discretion of the medical team
  * Refusal to participate
  * Poor understanding of the French language
  * Persons deprived of liberty by an administrative or judicial decision, persons under forced psychiatric care, adults under legal protection or unable to express their consent
* Informal caregiver :

  * Refusal to participate
  * Poor understanding of the French language
  * Persons deprived of liberty by an administrative or judicial decision, persons under forced psychiatric care, adults under legal protection
* Caregiver :

  * Be a staff in training
  * Less than 3 months seniority in the unit
  * Refusal to participate