conversational commerce (English, noun)
expansion: conversational commerce (uncountable)
Senses:
topics: business
glosses: E-commerce done via various means of conversation (live support on e-commerce web sites, online chat using messaging apps, chatbots on messaging apps or websites, voice assistants) and using technology such as: speech recognition, speaker recognition, natural language processing and artificial intelligence.
tags: Internet
uncountable
Forms: