The Human Side of Disaster

Experiences The Taxi The Setting The Story The Earring The Setting The Story The Honeymoon The Setting The Story The Ceiling The Setting The Story The Regulation The Setting The Story The Exercise The Setting The Story The Insights The Problem and Approach The Danger around You Is Increasing Population Movement Climate Change Potentials for Catastrophe The Many Faces of Disaster Natural Disasters Technological Disasters Conflict Disasters The Approach The Insights Hear That Siren? Who Panics and Why Neutralizing Threat Information Doing It Right But Not Everyone Responds the Same Females Children Ethnic Minorities Elderly Experience Economics Message Characteristics Group Context The Insights It Can't Be Done That Lady Named Carla A Disaster Subculture? The Mythology of Car Wrecks "Resisters? We Will Arrest Them!" Confirmation: A Likely Action Appeal to Authority Appeal to Peer Observational Confirmation Latent Confirmation Families Are the Units The Insights Shall We Leave? Pathways to Evacuation Evacuation by Default Evacuation by Invitation Evacuation by Compromise Evacuation by Decision Where Do They Go? "We Wanna Go Home" Evacuation Facilitators Encourage Family Planning for an Evacuation Media Consistency Forceful, but Not Mandatory Allay Looting Fears Facilitate Transportation Establish Family Message Centers An Aside: Crisis Relocation Planning and Homeland Security Advisory System Crisis Relocation Planning Homeland Security Advisory System The Insights Why Me? Victim Responses The Disaster Syndrome: Another Myth Exploded Heroes: They Are for Real Helpers: How Many Are There? "Where Is My Daughter?" But There Are Constraints The Age of Litigation Expanding Poverty Bureaucratic Mindsets The Insights Volunteers? You Bet! The Flood Breakers Are Volunteers Like Yachts? The Utopian Mood Unveiling the Many Forms of Volunteerism The Insights Organized Disorganization Raining in Indianapolis "But We Deal with Emergencies Daily" Indianapolis Coliseum Explosion, October 31, 1963 Wichita Falls, Texas, Tornado, April 10, 1979 Mount St. Helens Eruption, May 18, 1980 Sorting Out Organizational Responders Is Communication the Problem? Lake Pomona SAR Response, June 17, 1978 Social Map: Lake Pomona Communication Structure Cooperation Is Not Enough Issue: Focused Public Information Plan The Insights Life in a Fishbowl The Bitch Phase Looting Fears Bad Dreams Seeking Closure Short-Term Oscillations Windows of Opportunity "When Can We Go Home?" The Insights What about My Psyche? An Atypical Example Modal Patterns Patterned Variations Kinfolk and Friends "This Is My Mother" The Insights What Must Be Done? Variable Perceptions of Risk Reducing Vulnerabilities Spread the Risk Creating a Culture of Preparedness Disasters Are Nonroutine Social Problems The Insights Community Change Agents Empirical Studies Professionalism in Emergency Management An Expanded Vision Strategies for Maintaining Organizational Integrity Mitigation Strategies Preparedness Strategies Disaster Response Coordination Strategies Core Strategies Consequence Strategies Customer Strategies Control Strategies Cultural Strategies Concluding Principles Notes Suggested Readings Index