Below is an instruction that describes a task. Write a response that appropriately completes the request.

### Instruction:
Develop a communication plan to address customer complaints.

### Response:
A communication plan to address customer complaints should outline the steps to take when responding to a complaint. This plan should include establishing company policies for handling customer complaints, training staff to deal with complaints, establishing a system for dealing with customer feedback, and providing timely and accurate responses to customers. Establishing a customer feedback loop as part of the communication plan will help maintain customer loyalty and trust.