Below is an instruction that describes a task, paired with an input that provides further context. Write a response that appropriately completes the request.

### Instruction:
Construct a message that contains key phrases from the input.

### Input:
Dear customer, your shipment is delayed but we are doing our best to arrive as soon as possible.

### Response:
Dear customer, we apologize for the delay in shipment and are working hard to get it to you as soon as we can. Thank you for your patience.