I'd like to find an expensive place to dine that specifically serves italian food. Okay. Would you like to go to the centre or south part of town? I would like the south part of town please. Frankie and Bennys meets you criteria, would you like me to make a reservation for you? Yes, please. There are 4 of us for this Friday at 16:00. Booking was unsuccessful. Perhaps another day or time? how about 15:00 instead? Okay, that worked, and I've successfully booked your table. I can give you the reference number, if you'd like. Yes, I will need the reference number. Your Reference number is : VRU8VSG0 . Do you need any further assistance?