Hi, I'm looking for a place to stay in the north part of town. I have 13 hotels in that area, is there any special accommodations you would like? I would prefer a guest house and free wifi please. That narrows it down to 10, any other requirements? Nope. Have any recommendations? How about archway house. It is a guesthouse with a 4 star rating, moderate price range. It has free parking and wifi. Would you like to book a room? Okay, I'd like to book 8 people for 4 nights staring Sunday, and I need a reference number. I'd also like a train to Broxbourne Thursday. Your booking has been completed! Your reference number is M8Y6V3HX . Will your train be departing from Cambridge? Yes it should be, is the one booked departing from Cambridge? Yes the train will be departing from Cambridge. Thanks. I'm good then. I think there's been some confusion. Your lodgings are booked but we haven't yet found your train. Do you have a particular time you need to depart or arrive by? Yes, I need to book my train. I need it to arrive by 17:30, please. The TR2885 train leaves Cambridge at 06:01 and arrives in Broxbourne at 07:01. The ticket price is17.90 pounds each. Would you like to book this train and how many tickets. Yes. I will need 8 tickets for the train. Great! I booked those 8 tickets for you. You are all set. Your reference number is 0H84W4J6 . Is there anything else I can help you with?