I'm looking for a certain hotel someone recommended, I think it's called the Gonville? I have the gonville hotel. It is in the centre area of town. Would you like to make a booking today? Yes, please, I need a room for 3 nights for one person, starting on Saturday. I am sorry there are no rooms available at that time,can I help you find another hotel? How about a different hotel in the same price range please? How about the University Arms Hotel? It is in the same price range. Is that rated similar to the other one? The rating is actually one star better. Is that one fine? Yes please boook me that one. All right, I have you booked at the University Arms with reference number JAD762EV . Can I help you with anything else?