I am looking for a train that should depart norwich and leave on Friday. I would be happy to help you find a train. Can you please confirm the destination for your travels? Sure, I'd like to leave for cambridge after 19:00. TR9589 leaves at 19:16 That's perfect. Can I have the train ID, price, and travel time please? The train ID is TR9589, price is 17.60 pounds, and travel time is 79 minutes. Shall I book it for you? No that's okay. I am looking for a place to stay though, somewhere in the centre and with free parking preferably. There are 2 hotels and 2 guest houses in the centre which do you prefer? The one with 1 star, please. Unfortunately, none of them are 1 star rated. I have one that is 0 stars, a 3 star one, and two 4 star ones. Are there any 0 star accomidations? The El Shaddai has 0 stars. Is that a hotel or guesthouse? If a guesthouse I'd like to book for 2 people for 1 night on Friday. Thank you. Yes, it is a guesthouse. May I go ahead and book that for you? Yes book it for me please. Booking system seems to be down at the moment. Should I try some place else, or would you like to try back in a little while?