Deletion of Institute of Customer Service

Comment: unless evidence of |SIGNIFICANT COVERAGE is offered up in the article sources. As others have pointed out, it's a respected source. It's mentioned in the Dummies, and mentioned in a MacMillan published book such as https://books.google.com/books?id=ozsdBQAAQBAJ&dq=%22institute+of+customer+service%2 However, not every respectable business pass the notability criteria for inclusion into Wikipedia
Stance: delete
Cited policy: Wikipedia:Notability (WP:SIGCOV)