Domain: Manufacturing
Question:
"One of the industrial manufacturers is seeking to modernize its operations using a digital transformation program that will enhance efficiency and develop superior competitive advantages. This entails the deployment of new technologies, whether on the factory floor or in the boardroom. This has opened up surprise obstacles about workforce preparation, hacking and tactical roll-out. 
 
 How can the company come to terms with the underlying integration gap (ManufacturingTomorrow, 2025) not only between the systems, but also between its current workforce and the new digital tools to best leverage its investment and achieve a sustainable level of information advantage (Veronesi, 2021)?  
 
 Considering a more globally integrated digital ecology, what are the specific security protocols that need to be implemented in order to protect against cyber threats that may impact the operational technology (OT), and how can these protocols be presented to a workforce that may represent a diverse group of people so as to communicate with full relevance to the main concepts of a zero-trust security model (InfosysBPM, 2024)? 
 
 With the organization transitioning to full AI and robotics rollout (Business Insider, 2025), what key performance indicators (KPIs) ought a business analyst focus on to establish the value of this new so-called era of efficiency (RealVNC, 2025), that will go beyond cost savings, and determine the effect on the long-term competitiveness of the company as well as relationships with its customers?" Along with the uploaded documents, you can also use the following web resources:
https://www.realvnc.com/en/blog/digital-transformation-in-manufacturing/
https://www.businessinsider.com/artificial-intelligence-robotics-predictive-maintenance-manufacturing-factory-solutions-2025-5
https://www.industryweek.com/technology-and-iiot/emerging-technologies/article/55308070/what-is-edge-ai-and-how-useful-is-it-for-manufacturing
https://www.infosysbpm.com/blogs/manufacturing/cybersecurity-in-the-digital-factory-for-manufacturers.html
https://www.manufacturingtomorrow.com/story/2025/06/from-legacy-to-leading-how-manufacturers-can-bridge-the-integration-gap/25156

Do not generate any output files - just provide the response directly here.

Expected points in a correct answer:
Identify the source report as Digital Transformation in Manufacturing (2021).
State that "information advantage" is rooted in information and analytics fueling every business process.
State that an underlying integration gap exists between systems.
State that an integration gap exists between the current workforce and new digital tools.
State that operational technology security is a very important IT security priority.
State that an integrated IT/OT model is enabled by a standing center of excellence.
State that a unified data platform is central to empowering the business to work smarter with information.
State that there is a shift toward an integrated IT/OT model.
State that too many companies operate with a segregated IT/OT model.
State that manufacturers are concerned about loss of intellectual property.
State that manufacturers face increasing IT security challenges.
State that cybersecurity has direct business impact.
State that asset availability is a KPI tied to value.
State that asset availability is a value opportunity from AI-assisted analytics.
State that manufacturers pursue digital transformation to achieve sustainable competitive advantage.
State that improving customer satisfaction is a key goal of digital transformation.
State that achieving higher operational performance is a key goal of digital transformation.
State that asset uptime is a value opportunity from AI-assisted analytics.
State that manufacturers pursue digital transformation to improve customer engagement.
State that edge and endpoint security is a very important IT security priority.
State that digital transformation calls for a reconsideration of processes.
State that asset uptime is a KPI tied to value.
State that OT-relevant security priorities include edge and endpoint security.
State that OT-relevant security priorities include OT security.
State that OT-relevant security priorities include identity and access management.
State that the human factor is an important element of digital transformation.
State that identity and access management is a very important IT security priority.
State that information advantage is supported by advanced enterprise information management (IM).
State that an integrated information management approach enables information to flow outside-in.
State that an integrated information management approach enables information to flow inside-out.
State that there is a shift toward coordinated IT/OT models.
State that the Factory of the Future requires an IoT layer.
State that traditional organizational boundaries treat OT and IT as separate domains.
State that enterprise performance dashboards support users' ability to work with information.
State that data exploration supports users' ability to work with information.
State that siloed applications lack the ability to seamlessly hand data to other applications.
State that an integrated information management approach enables information to flow bottom-up.
State that an integrated information management approach enables information to flow top-down.
State that situational awareness is a KPI tied to value.
State that continuous planning is a KPI tied to value.
State that inventory right-sizing is a KPI tied to fulfillment balance.
State that product and service quality detection is a KPI tied to value.
State that production machine data enables anticipation of breakdowns.
State that OT-relevant security priorities include governance.
State that OT-relevant security priorities include monitoring.
State that digital transformation calls for a reconsideration of strategy.
State that transformation will cause disruptions to processes.
State that decision automation supports users' ability to work with information.
State that transformation will cause disruptions to roles.
State that data investigation supports users' ability to work with information.
State that data loss and leakage prevention is a very important IT security priority.
State that implementing compliance regulations is a very important IT security priority.
State that manufacturers view operational loss as a key concern in a security attack.
State that many applications manage silos of information.
State that inventory management enables right-sizing inventory.
State that predictive analytics enable optimization of service execution.
State that cognitive service quality enables detection of hidden issues before they happen.
State that cognitive product quality enables detection of hidden issues before they happen.
State that predictive analytics enable prediction of machine failure.
State that enterprise performance dashboards enable continuous forecasting.
State that enterprise performance dashboards enable continuous planning.
State that manufacturers pursue digital transformation to improve profit.
State that manufacturers pursue digital transformation to improve agility.
State that security orchestration is a very important IT security priority.
State that security analytics is a very important IT security priority.
State that security intelligence is a very important IT security priority.
State that security response is a very important IT security priority.
State that security governance and management is a very important IT security priority.
State that automatic machine-based proactive replenishment guarantees product delivery.
State that production machine data enables anticipation of delivery delays.
State that production machine data enables anticipation of quality issues.
State that customers expect quality.
State that customers expect reliability.
State that cloud security is a very important IT security priority.
State that AI and machine learning process information in high volume.
State that mobile device security is a very important IT security priority.
Cite the Cybersecurity Act as an example of a compliance regulation.
Cite NISD as an example of a compliance regulation.
Cite GDPR as an example of a compliance regulation.
State that AI and machine learning process information in high variety.
State that AI and machine learning process information in high velocity.
State that AI and machine learning are augmented by sensor data.
State that operational analysis enables identification of improvement opportunities.
State that autonomous execution of processes enables digital workers through automation.
State that addressing data privacy issues is a very important IT security priority.
State that maintaining communication lines is challenging in hybrid models.
State that continuous workplace change can disrupt innovation delivery.
State that continuous workplace change can disrupt operational processes.
State that ongoing compliance monitoring is a very important IT security priority.
State that enterprise data is contextualized by human expertise.
State that enterprise state is derived from real-time internal data.
State that enterprise state is derived from real-time external data.
State that production machine data enables understanding production status.
State that enterprise information management enables organizations to secure information across the extended enterprise.
State that control systems are shared between IT and OT in an integrated model.
State that enterprise information management enables organizations to capture information across the extended enterprise.
State that enterprise information management enables organizations to exchange information across the extended enterprise.
State that enterprise information management enables organizations to govern information across the extended enterprise.
State that in a segregated IT/OT model each facility makes independent technology decisions.
State that integration with corporate systems is asynchronous in a segregated IT/OT model.
State that integration with corporate systems is limited in a segregated IT/OT model.
State that a standing center of excellence has permanent staff from the business.
State that a standing center of excellence has permanent staff from IT.
State that enterprise information management enables organizations to enhance information across the extended enterprise.
State that operational loss includes downtime.
State that AI and machine learning act as the brain that processes information.
State that enterprise information management acts as an information highway.
State that operational loss includes equipment damage.
State that situational awareness provides instant access to enterprise state.
State that situational awareness provides notification of enterprise state.
State that collaboration in ecosystems involves sharing data.
State that enterprise information management acts as an information backbone.
State that addressing the integration gap requires an integrated information management approach.
State that manufacturers must equip the workforce with technologies that create visibility.
State that manufacturers must equip the workforce with technologies that create real-time insights.
State that manufacturers must equip the workforce with technologies that create seamless data flow.
State that cyber risk must be addressed through OT-relevant security priorities.
State that addressing the integration gap requires integrated information management.
State that value should be demonstrated through KPIs tied to customer outcomes.
State that addressing the integration gap requires a unified data platform.
State that manufacturers must communicate a change plan.
State that addressing the integration gap requires shifting away from siloed information.
State that information must be delivered to multiple audiences when communicating security protocols.
State that security information must be delivered with the right context.
State that change-plan communication must deliver guidance to multiple audiences.
State that value should be demonstrated through KPIs tied to operational performance.
State that frontline employees must be guided on how to protect themselves.
State that addressing the integration gap requires shifting away from segregated IT/OT models.
State that the Factory of the Future requires dismantling traditional organizational boundaries.
State that business cases must be sold starting from the plant floor.
State that manufacturers must plan transformation steps because processes will change.
State that manufacturers must plan transformation steps because roles will change.
State that business cases must be sold throughout the manufacturing organization.
State that addressing the integration gap requires integrated governance structures.
State that manufacturers should not treat workforce development issues as an afterthought.
State that metrics should include long-term strategic benefits.
State that the value of digital initiatives should be demonstrated using a full range of metrics.
State that the integration gap cannot be considered only a technical issue.
State that information flows across the business network.
State that information flows across departments.
State that information flows across employees.
State that IT security challenges increase as IoT adoption increases.
State that enterprise information management assists transmission of data between OT and IT.
State that a unified data platform improves customer experience.
State that traceability supports customer reliability.
State that proactive replenishment supports long-term relationships with key customers.
State that traceability supports delivery assurance.
State that rapid communication with customers about order status supports customer relationships.
State that right-sizing inventory balances cost and fulfillment.
State that reliance on siloed applications leads companies to use error-prone manual processes.
State that a unified data platform improves productivity.
State that IT security challenges increase as big data adoption increases.
State that improvements are driven by better business insight.
State that the IoT layer supports seamless transition from OT to IT systems.
State that enterprise information management facilitates transparent exchange across organizational boundaries.
State that improved outcomes result from better OT-to-IT data transmission.
State that a unified data platform improves completeness of information.
State that IoT-enabled OT-to-IT data flow supports integration.
State that communicating a change plan provides guidance to frontline employees.
State that communicating a change plan minimizes needless risks.
State that IT security challenges increase as AI-assisted analytics adoption increases.
State that IT security challenges increase as cloud adoption increases.
State that sharing data improves supply chain execution.
State that pervasive visibility enables rapid communication with customers.
State that centers of excellence support integrated governance structures.
State that sharing data improves manufacturing operations.
State that reliance on siloed applications leads companies to use expensive custom applications.
State that achieving a comprehensive information advantage depends on overcoming these obstacles.