### Gas Safety (Registration of Gas Supply Companies) Regulations

16. Reported escape of gas
It shall be the duty of a registered gas supply company to have arrangements in force for dealing with reports of escaping gas and any such arrangements shall include—
(a) a telephone number which—
(i) can be dialled to report an escape of gas; and
(ii) is manned 24 hours a day;
(b) upon receipt of a report of escaping gas, the despatch of personnel, competent by virtue of their training and practical experience to deal with gas escapes, forthwith to each place where there is a reported gas escape; and
(c) a record of each report of a gas escape, to be retained by the company for not less than 2 years after the report was made, specifying—
(i) the date and time of receipt of the report;
(ii) the name and address of the person who made the report;
(iii) the date and time of despatch of personnel referred to in paragraph (b) to deal with the gas escape;
(iv) the time such personnel arrived at the place the subject of the report; and
(v) action taken by such personnel to deal with the gas escape.

17. Interruption of piped gas supply
(1) It shall be the duty of every registered gas supply company which supplies gas through gas pipes to have arrangements in force for dealing with interruptions to such supplies of gas to ensure, so far as is reasonably practicable, that the restoration of the supply of gas to a gas supply system which has been interrupted does not cause an unsafe situation to arise—
(a) in any part of the gas supply system; and
(b) at any gas appliance—
(i) connected to that system; and
(ii) which does not have flame failure protection.
(2) No person shall restore a supply of gas to a piped gas supply system which has been interrupted unless he has ascertained, so far as is reasonably practicable, that such restoration will not cause an unsafe situation to arise—
(a) in any part of the gas supply system; and
(b) at any gas appliance—
(i) connected to that system; and
(ii) which does not have flame failure protection.

18. Couplings for cylinders
No registered gas supply company shall supply liquefied petroleum gas—
(a) in any cylinder which has a facility for withdrawing such gas in liquid form unless—
(i) such cylinder is equipped with an excess flow device; and
(ii) where such device is not an integral part of the shut-off valve of such cylinder, such device is fitted to such cylinder in such a manner as to prevent it from being accidentally disconnected from such cylinder; and
(b) with effect on and from 1 January 1992, in any cylinder which has a facility for withdrawing such gas in vapour form unless any coupling to be used on or with that cylinder is incapable of being connected to the cylinder referred to in paragraph (a).

### Gas Safety (Registration of Gas Supply Companies) Regulations

19. Registered gas supply company to notify change of name or address
Where any registered gas supply company changes its name, or address for service by post specified in its application, subsequent to its registration as a gas supply company, it shall give written notification to the Authority of such change not later than 21 days after such change takes place.

### Gas Safety (Registration of Gas Supply Companies) Regulations

20. Disciplinary action
(1) Subject to this Part, the Authority may, on any of the grounds specified in subregulation (2) which are applicable—
(a) cancel the registration of a registered gas supply company;
(b) suspend the registration of a registered gas supply company for such period as he thinks fit;
(c) revoke a registered gas supply company’s certificate of registration and issue a replacement certificate of registration stating new or altered conditions in respect of which the company is so registered; or
(d) reprimand a registered gas supply company.
(2) Disciplinary action may be taken against a registered gas supply company—
(a) the registration of which was obtained by fraud or misrepresentation in a material particular;
(b) which is convicted of an offence against the Ordinance; or
(c) which it appears to the Authority has not complied with a requirement under the Ordinance with which it is its obligation to comply.
(3) Disciplinary action referred to in subregulation (1)(a) shall not be taken against a registered gas supply company on a ground specified in subregulation (2)(b) or (c) unless the offence concerned, or the failure to comply with the requirement concerned, has resulted, or, in the opinion of the Authority, could likely have resulted, in serious personal injury to an individual.
(4) Where the Authority has taken disciplinary action against a registered gas supply company, he shall by notice served on the company inform it of the disciplinary action taken against it and the reason therefor and, in the case of disciplinary action referred to in—
(a) subregulation (1)(b), the notice shall specify the period of suspension of the registration concerned; and
(b) subregulation (1)(c), the notice shall be accompanied by the replacement certificate of registration.
(5) Disciplinary action taken against a registered gas supply company shall take effect on the day on which the notice under subregulation (4) concerned is served on the company, or on such later date as is specified in that notice, as the case may be, and—
(a) in the case of disciplinary action referred to in subregulation (1)(b), the company shall, during the period of its suspension, be deemed not to be registered as a gas supply company; and
(b) in the case of disciplinary action referred to in subregulation (1)(c), the replacement certificate of registration accompanying the notice shall be deemed to have been issued under regulation 8.
(6) Disciplinary action referred to in subregulation (1)(a), (b) or (c) may be revoked by the Authority upon such terms as he thinks fit and, for that purpose, the Authority shall have such powers as are necessary to give effect to that revocation.

### Gas Safety (Registration of Gas Supply Companies) Regulations

21. Inquiry
(1) Before taking disciplinary action against a registered gas supply company, the Authority shall—
(a) by notice served on the company, inform it of the complaint against it; and
(b) hold an inquiry into the matter of the complaint and afford the company an opportunity of giving an explanation—
(i) in writing; or
(ii) personally by an individual authorized in writing by the company for the purpose.
(2) The Authority may in a notice under subregulation (1) served on a registered gas supply company, direct the company not to carry on the business of a gas supply company where the Authority is satisfied that his failure to give such a direction might substantially prejudice the safety of members of the public.
(3) A direction referred to in subregulation (2) shall take effect on the day on which the notice under subregulation (1) concerned is served on the registered gas supply company, and shall cease to have effect—
(a) at the expiration of 14 days after that day;
(b) on the day on which any disciplinary action taken against the company takes effect; or
(c) if the company is served with a notice by the Authority stating that the direction is revoked,
whichever first occurs.

22. Compulsory surrender of certificate of registration, etc.
(1) Where disciplinary action referred to in regulation 20(1)(a), (b) or (c) is taken against a registered gas supply company, the company shall, not later than 14 days after—
(a) the notice under regulation 20(4) concerned is served on it; or
(b) the date specified in the notice referred to in paragraph (a) as the date on which such disciplinary action shall take effect,
as the case may be, surrender to the Authority the certificate of registration to which the disciplinary action relates.
(2) Where disciplinary action referred to in regulation 20(1)(b) taken against a registered gas supply company ceases to have effect, the Authority shall, upon the written request of the company, return to the company its certificate of registration surrendered under subregulation (1), or issue to the company another certificate of registration in like terms, and any such certificate so issued shall, for the purposes of these regulations, be deemed to have been issued under regulation 8.