Additionally, some products may be out of stock or discontinued by the manufacturer. All hardware orders are customer configured and are therefore non-returnable. All software is a special order and therefore non-returnable. All hardware is sold with the standard Manufacturer's warranty. Extended warranty coverage, may be available at the time of sale or during the initial warranty period.
Software is sold with the manufacturers warranty against defective media.
It is the responsibility of the customer to arrange for the replacement of defective media in accordance with the manufacturers policies. Most manufacturers warranty the hardware but the operating system and installed application software is not covered. Customers should inquire as to the specific coverage accompanying their specific sale. The technicians are certified on the complete product lines. The re-installation of operating Systems and applications, if necessary, are not included in these repairs.