None, this is only a prototype, not in actual production at this time. The script could be ready for implementation with some minor changes. This certification can be repeated at any time in the claim process. Additionally, for an entire week each quarter, all warrants are mailed with a reminder notice of claimant responsibilty. Provides documentation that the claimant was provided information about responsibilities.
Voice recognition is also available for clients with rotary telephones in all three locations.
Implementation scheduled for May 1995. Call contact person for more info.