This is a brief description of items offered for sale. In the case of a prize promotion, that no purchase or payment is necessary to participate or to win. If the consumer asks, the telemarketer also must, without delay, disclose instructions on how to enter the prize promotion without paying any money or purchasing any goods or services. Required information about a prize promotion must be given before or in conjunction with the description of the prize offered. Multiple Purpose Calls.
Some calls have more than a single purpose.
They may involve the sale of goods or services along with some other objective, such as conducting a prize promotion or market research, or determining customer satisfaction. In any multiple purpose call where the seller or telemarketer is planning, in at least some of those calls, to sell goods or services, the four disclosures listed previously must be made promptly, during the first part of the call, before the non-sales portion of the call takes place. For example, a seller calls consumers to determine whether they are satisfied with a previous purchase and plans, during the course of that call, to move into a sales presentation if the seller determines that the consumer is satisfied. On the other hand a seller may make calls to welcome new customers and to inquire whether customers are satisfied with recently-purchased goods or services. If the seller does not plan.