Introduction Course objectives . In this course you will obtain a mix of theoretical insights and practical knowledge that will allow you to identify requirements for information systems or services, to produce or acquire the needed technologies or personnel, and to manage the adoption and support of these systems or services. Human-centered design . Many proposed information systems and services offer potential benefits that are not realized in practice. Management practice .
Teamwork is one of the most important activities for generating excellence in organizations.
Forging successful teams requires knowledge about team dynamics, coordination mechanisms, strategies for conflict resolution, and relationships with other teams, clients, and supervisors. Course overview . This three credit course offers a survey of the design and management of information systems and services. Course content will balance theoretical perspectives on design and management from the psychological and business literature with practical examples drawn from ongoing projects at the School of Information. To avoid unpleasant surprises we want to be as honest as possible about the demands of this class.