Automate network virus scanning and detection. With ZENworks you can install the included Network Associates' VirusScan. After VirusScan is installed, you will be notified when it is time to download new virus updates. You can apply these updates to the server running the VirusScan server component, and the workstations will then automatically download the updates from the server. Without ZENworks you have to go to each individual workstation and install the software.
Some users wait days for a repair.
Without ZENworks those unfortunate souls with computer problems either have to cram e-mail messages into your box, track you down physically, or leave cryptic messages on your voice mail to ask for help. You also have to go to each workstation individually, and often you have to understand what the problem is from a user who cannot reliably distinguish a mouse from a modem. Generate ZENworks help-desk tickets, then stay put. With the full version of ZENworks you can set up a help-desk system that generates tickets for each problem. ZENworks also lets you see and take control of the damaged workstation's desktop.