Anticipated success or failure also plays a role in goal choice. Members who have a strong desire for group success will want to set goals that are difficult but not impossible to achieve. On the other hand, members who wish to avoid group failure are less likely to set goals of intermediate difficulty than to set goals at either extreme. Successful group goal setting must include specifying tasks, setting targets, developing clear measures, outlining time frames, prioritizing goals, rating goal performance, and coordinating efforts necessary for goal achievement. Team Goals .
Teams are a special type of group.
Setting team goals is especially important to the teams' success. Let Customers Drive Goals . Keeping in mind the principles and factors of goal setting, goals should also be based on internal and external customer needs and expectations. Goals can be stated in terms of the customer's words rather than the supervisor's or the employees' words. Customers' expectations can be managed more easily by including them in the goal setting process.