The course also includes a glossary of terms, pointers to web sites of interest and the Balanced Scorecard Software. The optional ninth module takes 4 hours and walks participants through developing an actual Balanced Scorecard. Any management team from top management to functional or staff teams in both the public an private sectors. It's a straightforward process that enables a management team to clearly identify competitive priorities and focus their role in guiding the business. The process emphasizes speed and simplicity, and focuses the management team to develop a plan that is immediately implementable.
Teams represent a diagonal cross-section of an organization.
Creating an empowered, flexible organization, over the long term, by defining and reinforcing new roles and by teaching new problem-solving and decision making skills to performers and managers. 90 days Action Reengineering is a methodology for employee-involved process and organization redesign. 90 days The Action Survey is a tool for creating awareness of the need to change. Used in conjunction with the Action Strategy Review , the aim is to break inertia in the organization by using questions to provoke thought about how the organization is doing on business, organization, and change and improvement efforts. This rating and focused thinking on important business issues creates the gap between how things are and how they need to be.