A clear sense of responsibility and contribution is defined, and new staff members reach peak performance quickly. Older staff members renew themselves and are prepared to accept greater responsibility. The staff is generally receiving job offers from other libraries. Unacceptable No supervision. Little interest in staff.
Staff has little sense of whether they are doing what they ought to be doing.
Little understanding of the workflow or the tasks involved. Staff has little understanding of how their strategies are moving the program toward an objective or whether they are accomplishing tasks correctly. Acceptable Strategies are defined, taught, and refined on a continuing basis. There is an understanding of the workflow and negotiated work methods, as well as a willingness to listen and advise. There are regular meetings at which work related problems are discussed.