The download package is compressed in ZIP format. If you do not have a ZIP uncompression program on your computer, links to free downloads for both Macintosh and Windows are on the demonstration page. With feedback, you get to know your visitor's point of view. Armed with that knowledge, you can make your site and your products ever more irresistible. But many people feel comfortable talking to you only if you provide an opening.
Surveys are an excellent opening.
They click the button and you have more insight of your visitor's point of view. Doing enough of this, and looking at the answers with an open and inquisitive mind, can result in an internet business acumen many are longing for. Site visitors usually don't know your business and the limitations it might impose on your website's design and function. But they do know their own preferences, and many will gladly tell you all about them. Make your visitors comfortable.