The helpdesk will provide you with the serial number, which should be given to CSP security or the police. Student provides a copy of the security or police report to the Helpdesk. The report must include the laptop serial number.
Student returns any non-stolen parts to the Helpdesk.
Helpdesk verifies that the serial number is on the report, gives the student a bill for the deductible. Another laptop may not be checked out until eligibility is reinstated. Student pays the deductible to the cashier and gets receipt. Student's eligibility is reinstated within two business days. Student checks out new laptop from helpdesk.