What is misleading is to think discrimination no longer exists. It is much more difficult to detect. People may not know what is happening to them and don't call us. Keep a record of what was said or done, documents given or withheld. A chronology of events is very important.
Suspicions often prove well founded.
Such treatment is far from typical, however. Real estate agents now are more knowledgeable about selling to an increasingly diverse group of buyers. To reduce the potential for showing bias, they follow set procedures to qualify customers, determine needs and show houses. Guidelines from the U.S. Department of Housing and Urban Development urge brokers to make a range of properties available, and to avoid discussing racial composition issues that might discourage a home seeker. Different laws bar discrimination by race sex, age, religion, marital status, sexual orientation and other factors.