In addition to offering you the products that make using broadband appliances easy and reliable, we want to make sure you get the assistance you need installing, maintaining and supporting your Polycom equipment and systems. If your Polycom Value Added Reseller does not offer the support solution you require, ask them about the solutions available through Polycom. The following is a list of service solutions we offer. Service contracts must be purchased through your Polycom reseller at the time of hardware purchase.
Services are available throughout the United States and in most international locations.
Warranty service contracts are offered for purchase on the ViewStation and ViaVideo products. The purchase of On-Site Installation service offers customers seamless, expert installation of Polycom products by experienced Polycom Field Service Engineers. On-Site Installation services are available for the ViewStation and ViaVideo products. The purchase of Remote Installation service allows customers to work directly with a Polycom Technical Support Engineer to install their Polycom product. Remote Installations are conducted by means of phone at a dedicated date and time.