IIC provides a friendly and relaxed place for immigrants to visit, ensuring a comfortable environment where they can share concerns, raise questions and find solutions. As well as providing information and advice, IIC offers refreshments, use of the phone and computer access. Hotline IIC's Hotline responds to a wide range of immigration visa queries, as well as questions related to health, housing, education and social services.
Staff provide individual advocacy to assist people to access services.
IIC's referral service has developed strong links with other organizations, including a network of experienced counselors, social workers and health clinics sensitive to the needs of immigrants. In 1997, our Hotline responded to more than 20,000 calls and over 6,500 people visited our Drop-In Center. Please refer to the Social Services for more information. Accommodation Our extensive housing board is updated regularly and has listings to suit all budgets. Temporary and longer-term housing needs are addressed, and advice given on tenant and landlord rights and responsibilities.