All complaints are investigated and acted on, as shops who send us complains know, but we must hear from you with facts that can lead to license or contract revocation. HARA is the only group that worked with governments to establish fair and, we believe, profitable changes that will benefit legitimate shops and penalize those that are unwilling to conform with industry norms. Although this applies to the 4,2 million person Toronto market, the 105,000 accidents that occur annually in that area also involve the one million cars a day that come from the areas surrounding Toronto. We are hoping to see this in place by July. More vehicles will be repaired, with less writeoffs at the shop level.
Used parts become more plentiful and less expensive.
This program is not profitable for shops and would only cause shop production delays and friction among the industry. We continue to meet with cabinet ministers, major insurers and media to improve our ability to address this major positive change for our industry. HARA's web site has more shops on it than anyone else in Canada. More information on these programs is available for members and we feature workshops on these initiatives. You can also link to our web site through other largely government web sites.