The analog model is an entry-level WAN product. The digital model combines 56K analog modems and ISDN dial-up. Additional functionality includes a Shadow Web Interface for Internet access to the Shadow ISPF facility and support for industry-standard tools such as PowerBuilder and VisualBasic. Another product is the ecomCatalog Automation, which transfers a catalog database into an XML-based, open standard for display on the ecomFrontier. Trading partners and customers view and execute business transactions directly from the storefront.
Suppliers can qualify new trading partners and tailor service offerings as required.
The server transforms and routes documents from the client side into the formats that are relayed and understood by legacy back-end systems. The surveys appear to visitors while they are visiting specific pages. Users need only a Web browser and a telephone to participate in live, interactive Web sessions. An online help system provides support for distributed users.