If a handpiece is sent in for repairs and needs only a chuck, this will be all we repair and advise you that the handpiece did not need a complete overhaul. If a handpiece is tested and found to run and cut well and not require further repairs, then we will not repair it arbitrarily, but rather advise you to please check your unit or air pressure source, etc. Also if your handpiece requires a new turbine, we will definitely call your Dental Office for prior authorization. Most repairs are done same day that we receive them, returned to you following business day. Should there be any necessary delay required, we immediately will always notify you of this situation.
Service is excellent, quick and personal.
Excellent service - couldn't ask for any faster repair or return. There are services closer, but I am so very pleased, I wouldn't switch. My warranty repairs have always been handled without question. From the time a handpiece leaves our office until it returns is very minimal. Being a busy office, every little second and minute counts and your speed and quality of repairs are also greatly appreciated.