I may not know everything about technology, but I know how to translate between lawyers and technology experts so that everyone wins. From my perspective, law has always been a business. There are many people who deny the business side of the practice of law and maintain that law is a profession, not a business. I myself believe that law is a business, and that to be successful, you must run your practice as a business. When a client works with a lawyer, he or she wants more than just technical advice.
Technical advisors are a dime a dozen.
Furthermore, most people are not qualified to evaluate the quality of a lawyer. The way the lawyer acts and the way the lawyer treats them. The number one complaint against lawyers is that they don't return calls. When I do presentations for lawyers I hold up a message pad and ask the audience what they see. What they should see isn't a message pad, but rather a supply of gold.