What is critical to the development and design of courseware, faculty seminars, and student training, is for information to move across student and faculty borders. Linking major groups together for information sharing is essential. The next step is to make IT an institutional, departmental, and personal priority. That will give AU a place in the technology revolution. We can either run with it or we can be run over by it.
Technology is about delivery and transmission of thoughts and issues.
This infrastructure includes the hardware and software most people envision when comtemplating the domain of technology-based instruction. However there MUST be lots of people who individuals, instructor and students alike, can speak with in real time to get issues cleared up. If the users must wait hours or days to get a simple technological issue clarified there will continue to be a bias against the employment of technology in instruction. Without the gas, walking becomes the most efficient form of transportation. Ergo, technology in education is important but wasteful without the proper mix of continual assistance for both students and instructors alike.