Ability to record, track, correspond, and document resolution of user problems by means of problem reporting database software. Ability to learn and support new applications and systems. Work with users requires interpersonal skills. This is normally acquired through a combination of a Bachelor's Degree and three to five years of programming experience. Responsibilities may require evening and weekend work in response to needs of the systems being supported.
Work requires extensive work using a computer.
Responsibilities may require evening and weekend work in response to needs of the systems being supported.