There are two areas where we often see VARs stumble. The first is choosing unwisely when aligning themselves with vendors. Web imaging solutions or Web content management solutions. It is the same problem that most people make in approaching complex problems. People rarely see a problem in its entirety.
Some vendors do a great job of text recognition but have poor search capability.
Others have great search and organization tools but have extremely limited scalability. Today's market requires solutions that can tie it all together. Over the next few years there will be a confluence of advances in compression technology and increased bandwidth. Web imaging will likely cease to exist as a stand-alone product but will thrive as a component of an overall content management solution. Also, next-generation technology will be called upon to deliver increasingly useful documents that do more than display static information.