Our factory is normally not open to the public, but, by appointment we'll be happy to meet with you. The telescope I bought is much bigger than I thought. All Discovery Telescopes have a 30 day money back guarantee. The product needs to be returned undamaged and in new condition. This warranty is void if damage is by user neglect.
Warranty applies to original purchaser only.
Why do some telescope models require longer lead times We make every effort to quote accurate lead times, but, sometimes things just don't work out the way we want them to. Occasionally, because of the large number of variables, a production run of large mirrors takes longer than usual. We try our best to deliver every model of telescope on time and we certainly will not deliver one that is not right. We make a fine product and we want to make one for you. We have been making optics since 1991.