Volume discounts are available. There are no other charges. Copyright royalties are paid to the Copyright Clearance Center and billed to the client at cost. Infotrieve operates as a brokerage, retrieving documents from a variety of sources and providing them to a diversified clientele. Most documents are shipped within 24 hours.
Some items require extra time for retrieval, especially foreign publications and old documents.
Rush service is available. Documents shipped within a few hours. Unless otherwise specified, documents are shipped via first class mail. Documents may also be shipped by a variety of courier services or by fax. 6 FF per article, whatever the number of pages and whatever the service.