The intricacies of all the principles described above and the very tricky yet methodical approach to the psychology of the customer-centric experience are often overlooked. It is important to look at years of product design and understand how those human-factor practices can be applied to how people behave, think, and work on the new platform. Applications can be a long row to hoe. One of the most critical factors for creating a successful application is the focus on customer-centricity. This may sound easy, but we are talking about the psychology of how different personality types take different approaches to different types of products or services depending upon a variety of factors.
Web applications require an inherent learning curve.
Applications are designed to fulfill the customer's needs and also to fill the company's business-plan requirements. Until the online application approach is the norm, customers are going to need assistance transferring to the online application. Therefore, a distance learning tutorial is highly recommended for a robust application. Well, the answer is that it differs a lot. We find that with less-intensive applications, a full tutorial might not be necessary because the application itself is short and intuitive.