The florist will do everything they can to try and contact the recipient to arrange for a proper delivery. We always hope that we are aware that the delivery is going to a business so the drivers know to get the delivery made during normal business hours. However if someone is not at work the drivers will try to learn if they will be returning and then leave the item with a co-worker. If the person is gone for the day, delivery will be attempted either the next day or if a home address is provided then delivery will be made at the recipient's home. All of the delivery drivers know to log the funeral delivery in the funeral home's log book.
Some funeral homes have a rubber stamp that the drivers use to show they did make delivery.
First, some hospitals have volunteers who take the flowers to the rooms. If it is found that a patient cannot receive your order, we will continue to contact the hospital until the person has been moved into a room where the order can be placed. Remember that your order is made of fresh and perishable items. Weather conditions can cause damage and theft is always a concern of ours. We prefer either leaving it with a neighbor or attempting a new delivery when the recipient is at home to receive it.