Notes users have a generalized work environment and leave windows open when data is found. Web users have a specialized work environment and windows are closed when the information is found. Navigation of data screens is also conducted differently between the two programs. Notes users mostly use views without many full text searches. This data implies that different navigational techniques are implemented by the same user in different work environments.
Users tend to show similar behavior when determining their orientation within either program.
Instead of using a history list to reach a location previously visited, users tend to backtrack one page at a time. A similar number of bookmarks and database icons are also used. In order to create a program that merges the application of both Notes and the Web, certain UI window management issues need to be addressed. One issue is how to deal with the old information when new information is to be displayed. One possibility is to replace the contents of the current window as Web browsers do.