Students in distress often withdraw from class and social participation or they over-use drugs and alcohol. Counselors keep referral information on file for those students who would benefit most from additional outside counseling. When to Refer When a student presents a problem or a request for help which is beyond the adviser's expertise. When a student shows obvious signs of emotional distress, e.g., crying,withdrawal,unresponsive manner or expression, etc., or when emotional distress has been communicated through other means such as a written assignment. When the adviser feels that personality differences which cannot be resolved will interfere with effective progress.
Vagueness causes doubts, hesitancy to follow through.
Although it may be helpful to refer a student to a specific person, this may not always be possible. Familiarity with the personnel and the function of each office will help the adviser explain the office to the student and assure the student that, although any one of several people may be seen, all are competent. Because a student may sometimes be reluctant to follow through when being referred to another person, calling ahead may help ease an otherwise uncomfortable situation, The adviser should not expect immediate change in behaviors. Changing basic attitudes and feelings, gaining academic skills, or learning to handle everyday problems may be a process that moves slowly. Finally, the adviser should respect the individual's choice.