Enquiries can be accepted by telephone, letter, fax or e-mail.
Telephone is preferred as details of the search can be discussed.
In answer to queries, photocopies of journal articles on the required subject are sent, or a list of references, or both. To answer these queries the Hom-Inform database, which covers journal articles and books, is used backed up by searches in other resources in the library. This service has been available since 1988 from the British Homoeopathic Library - Glasgow. A list of references is sent, printed from a search of the Hom-Inform database. Photocopies of articles from this list are requested later.