However, more complex repair problems will usually mean shipping the defective item to the manufacturer or a regional service center which is more likely to have the proper equipment and parts to complete the repair work. In laboratories and other scientific and engineering facilities, technicians modify and service photographic equipment that is used for special purposes. They modify or redesign equipment using machine tools such as the drill press, grinder, and gear cutters in addition to standard photographic testing instruments and tools. These workers are also employed by camera manufacturers, colleges and universities, school districts, research laboratories, medical centers, and other organizations that use photographic equipment. Those who service video and motion picture cameras and equipment are employed by motion picture studios, independent producers, television stations and networks, manufacturers, and equipment sales and rental companies.
Technicians are often responsible for explaining repair work to customers.
In many shops they must be able to discuss repair cost estimates and explain the proper use of the equipment. They may also be responsible for maintaining parts inventories by ordering parts and supplies from manufacturers and wholesalers. Most repair work is conducted in shops located in and around large metropolitan areas. Some camera stores in outlying communities maintain small repair staffs, sending more difficult work to manufacturer service centers or to larger repair shops. Shops are neat and orderly with good lighting and ventilation, well-spaced workbenches and conveniently located testing devices and power equipment.