Provides for the training and development of sales and administrative staff. Manages and communicates the overall quality service of the hotel and college. Oversees the communication of hotel services to external customers. Performs other job-related duties as assigned. Work Complexity Complexity Requires a broad knowledge of principles and practices within a professional field.
Work is very nonstandardized and widely varied, involving many complex and significant variables.
Exercises discretion and independent judgement in comparing and recommending numerous solutions. Problems may be atypical within the unit. Analytical ability and inductive thinking are required in extensively adapting policies, procedures and methods to fit unusual or complex situation. Impact of Decisions Inside Department Major. Outside Department Minor.