The default configuration for the font server and Faximum is to use scalable fonts. The following solution was developed for HP-UX 9.0.
Similar approaches ought to work for other platforms.
If you have trouble adapting these instructions to your system, please contact Faximum Technical Support. In this example, the PID for the font server is 7684. Substituting the PID for your fontserver as shown in the output of the ps command. Attached are examples of new coversheet and retry files. Make similar changes to any other coversheet definition files you are using.