Look for a trade association logo in advertisements or catalogues. If you receive goods through the post that you have not ordered, you can treat them as a gift. A firm which demands payment for unsolicited goods could be breaking the law. If you come across this problem contact your local trading standards department. Many items bought by post are in response to direct marketing through catalogues, newspapers, magazines, inserts, postal advertising sent to you by name or hand delivered, or as a result of advertisements appearing on television, radio or posters.
Some people are happy to receive the offers for goods or services which come through the letterbox.
Others find them a nuisance and would prefer not to receive them. If you do not want to receive this sort of mail, you can ask for your name to be deleted from direct mailing lists by writing to the Mailing Preference Service . It may take up to three months for the unwanted mail to stop arriving. Many companies now use the telephone to promote their goods and services. If they contact you they must tell you their identity and the nature of the call up front.