David is a former information broker who became first, an Internet trainer, and then a Internet developer. David is also one of the few Internet gurus with roots in serious research AND Internet development. Perl programming and sociology round out the work. Fiona is an accomplished retail manager. Actually, there is very little information of this kind anywhere online, though some of this information can be found in some books and trade articles.
Some articles do attract peer review.
Most information comes from Internet webpages, a selection of books on research, interviews with specialist researchers, trade articles and personal experience. The Information Industry is experiencing rapid flux. This is not to say the information is completely reliable. This industry is experiencing rapid flux. Observations are just observations.