It may take months, even years to build a strong People Process Culture, but it takes only a few seconds of a leader s behavior to destroy the belief people have in the values of the culture. Nobody has a private parking place and if you get here last, you park in the corner of the lot. This includes the way bonuses are distributed. At Phillips Plastics, the executive level functions under the same bonus system as everyone else. An honest status reduction strategy like this is a signal that the company truly respects all people.
Some leaders just let the culture go off course.
Many leaders are so preoccupied with the daily monster of running the business that they forget about the culture . We believe that leaders must spend time focusing on the culture, building and improving the culture. As an example, the Culture and Resource Team at Phillips Plastics Corporation includes the CEO of the organization, the CEO of support services, the vice president of marketing and sales and other executives. These leaders meet twice a month and spend time working on issues related to the culture. Elevated Communications High performing organizations like Phillips Plastics Corporation bring the communication process to a whole different level.