If you had an infinite IT budget, you could get all the tools you wanted. But unfortunately, IT budgets are finite and often shrinking, which leads instead to prioritizing tool purchases against personnel, hardware and software costs. With these constraints, it is necessary to consider wanted tools against the critical business problems affecting the IT department and the surrounding corporation. ASA is an extension of BMC Software's existing management paradigms of Application Management, Performance Management, and Backup and Recovery. From the point of view of BMC Software as the vendor, ASA clarifies the key areas of focus in the furtherance of systems management tools.
Service is the key point.
Assuring the service of an application involves keeping the application available 24x7, keeping the application performing well, and recovering the application quickly should the unexpected happen, in spite of preventive measures. Prioritizing the desirable tools is not easy. It seems reasonable that it occurs when focus is placed on the single, largest business problem. Fixing the largest problem should give the biggest benefit. ASA asserts that, for most IT departments, the largest problem is ensuring that the mission-critical applications are available whenever business users need them.