Surveys are a science, albeit a soft one.
A little exposure to the pitfalls of the survey, and you may wonder how any survey responses can be of value. In spite of the pitfalls, plenty of organizations are willing to take their chances with surveys because there is something they want to know about their constituency. They hire experts, buy electronic survey software, or both. Catapult Systems' Inquisite 3.0 Professional Electronic Survey Software does most of that quite well, with some rough spots. There was Analyzer, Builder, Converter, Database Editor, Database Manager, DataPump, Help, Kiosk, Viewer, Web Server Configuration, Read Me First and Uninstall.