RTS descriptions About the Department of Revenue Individual Income Tax Division Compliance Unit. Revenue Tax Specialists in these positions perform office audits of individual income tax returns and resolve appeals that result from adjustments made to returns. The specialists are also responsible for providing telephone and in-person assistance to taxpayers and other related duties. Revenue Tax Specialists in these positions resolve cases arising out of the non-filer discovery process. Case resolution is accomplished by securing income tax returns from persons required to file and by preparing commissioner filed returns for those who refuse to comply.
Specialists participate in the development of various non-filer discovery processes.
Additional responsibilities include providing income tax and other assistance by telephone and in person to requesting taxpayers and other related duties.