TOO Sometimes, though, it's the parent who contacts the office, not the student. Belinda Marner, assistant vice president for student services, says that in the past five to eight years parents have increasingly tried to advocate for their students. Sometimes they call rather than having the students fight their own battles, she says. For example, if a parent calls trying to get a student registered, there's just no way they can do that-but several ways that the student can do it. We get a lot of calls on housing, especially roommate problems.
Students can solve that, too.
We take or return all parent calls. Now students are coming into his office who are children of the students he recruited then. That's not unusual. A very large proportion of the total students I see are minority students. Or they just check in with me to let me know they're on campus.