Help desk call-in service is vital. Student Training Training in the use of handheld computers is primary. Help desk call-in service is required. Academic Content A mechanism to permit delivery of academic content is necessary. An AvantGo server and software is the choice for the Handsprings to Learning program.
Technical support is essential for a successful use of the server and software.
Academic Content Preparation Academic course content preparation is important. AvantGo provides basic instructions for such purposes at its web site. Policy Statement on Support for Handheld Computers With the proliferation of handheld computers on campus, careful consideration should be given to developing policy statements on use and support for such devices. Such statements should focus on operating systems and software. Important Technical Issues to Resolve 1.