Insightful and operational. Tim Edlund, Associate Professor of Strategic Management Morgan State University A must read for all technologists, especially those in a leadership role. SeeHua Phang, Project Management Group, EDS Australia Knocks down many of the barriers which limit technology payoffs. It seems that you took all the good parts out of my change class and made them 100 times better. Change-agent skills are as important as professional discipline skils.
Technology management is a social process requiring people skills.
Change is a system and a strategy for achieving our most important goals. Marketing is a change-management system. Lundquist condenses business wisdom into a nutshell format convenient for reading while traveling. David Ackerman, Professor, University of Alaska, Southeast Lundquist assures reader understanding of topics that have been obscure and complex until now. A World of Change 1 2.