Word processors can also use different font types and sizes. Laser Printers and Ink Jet Printers produce clear copies with many kinds of fonts. When I don't have to overwork my visual system, I can utilize my analytical skills more efficiently. Use of yellow highlighters to emphasize important sections in reference documents makes it easier for me to see and faster to find. Reproducing poor quality documents onto yellow pages or looking at a document through a clear yellow acetate also helps.
Some people find another color more helpful.
I develop summary charts and tables for quick access. Ialso used separate and clearly labeled binders for contracts, salary schedules, salary and fringe benefit resolutions, policies and procedures. I find that it is very important to find a way to organize what I need in order to do my job. When I'm on the phone, I can quickly pull out the right document and give out factual information. Some people think I've actually memorized all the facts and figures I give out since I frequently have found the information by the time they have finished their question.