Mentors invite their mentees to a business lunch, a business meeting, a practice interview, and a job shadowing experience. Mentors receive three hours of training and attend mentor support meetings. Project managers from the financial institutions play a key role in the FLAG program. They serve as supervisors, coaches, and facilitators for students assigned to their units. Examples of projects have included designing a directory of services available to members of the Flint Municipal Credit Union and updating files in Security Federal Credit Union's human resources department.
Students receive pay for some projects during the academic year.
In addition, some students take paid summer jobs at the financial institutions. These skills are taught through project-based assignments involving structured work place observation. Program managers at each site evaluate, mentor, and report on the soft skills development of the students. The reason for the emphasis on soft skills development is that employers indicated that they could teach any missing technical skills to new employees provided those employees came to their companies with good communication, problem solving, and system thinking skills. So as to assist in the learning of soft skills from mentors, efforts are made to match mentees with mentors of the same ethnic group and same gender.