Any journalist can identify with this scenario. We all like to believe it is justice we write, and justice that gets us in trouble. But reality is rarely so simple. I didn't think the charge could be made to stick, so I called her and asked for specifics and another chance. She didn't have specifics, just a perception, and acknowledged it has been a while since she's read an issue thoroughly.
Tone is a hard thing to get right.
The journalist should, with Amos, do justice and love kindness at the same time. I call it heart. If there is heart in what we write, and if we are fair, then we can build trust with our readers. Only when she is trusted can any teacher persuade her audience to consider a new idea. We need to keep working at building that trust, to keep trying to get people to give us a chance in the face of too many Christians who plant suspicions about other Christians.