You are not committed to purchasing an item unless you have made a Reserve Request. With a Reserve Request, you pre-authorize payment based on the reserve price you select. If the lowest submitted bid is equal to or lower than the reserve price, your credit card will be automatically charged this lowest bid price and you will receive email confirmation of product shipment. Returns for non-defective products must be made within 30 days of the invoice date. Replacement for defective items must be made within 15 days of the invoice date.
Shipping companies are liable for damage incurred during shipment.
This return policy is not applicable towards auto purchases. You enter your location and shipping method of choice and the merchants use this information to make all-inclusive bids. This makes it easy for you to make a buying decision. The only exception to this is autos, for which tax, license and documentation fees are extra. You should expect to see responses within 24 hours.