I get asked for my 'currency' although I want to request a 'Freemail Certificate' We ask you for your 'currency' for future use. If you request only FreeMail certificates you will not be charged anything, but there will be a fee for retrieving lost passwords. Should you require this service we will know what currency to use when we charge you . No, once you've entered the system your information is stuck in our database for good. Their are some people who make a mistake while they're registering for the Personal Certs Program and wish to purge that information and start again.
Some people forget their passwords and want to start over from scratch.
That is not possible. See the lost password section. You cannot change your physical address in our system at this stage, or any other personal details that have been entered incorrectly. This does not affect your certificate. We will be adding this feature to our system in the near future.