The State Corporation Commission responds to thousands of individual consumer inquiries and complaints each year.
Several divisions have staff specially trained to handle consumer inquiries.
The SCC always encourages consumers to attempt to solve problems by contacting the company first. The links below, divided by subject matter, will take you to pages within the SCC's site that were designed specifically for Virginia consumers. Insurance questions and information are handled by the Bureau of Insurance . The Bureau produces a number of Consumer Guides and offers information of particular interest to Senior Citizens as well as different Life and Health topics for Consumer Outreach . The Bureau also houses the Office of the Managed Care Ombudsman .