Educational facilities - students expect adequate educational facilities, including adequate computer labs, library resources, and career services. Students expect staff members to be caring and helpful. Students want their experience on campus to be enjoyable. They want to feel welcomed and to interact with staff members who are concerned about them as individuals. To minimize the run around, they want convenient office hours and adequate parking.
Students expect clear and reasonable procedures.
They expect major requirements to be clear and reasonable. Students want adequate financial aid. They also want it delivered effectively. They want financial aid counselors to be helpful and their financial aid awards announced in time to help with their course planning. Students want their money well spent.