No complaints other than observation mirrors in restrooms and no take homes over 100mg. Staff is very helpful and treat you with respect. No long waits to dose. The UA's are given while a staff member observes. Patient reports that dosing hours are restricted to a two hour window and that the clinic plans a futher reduction.
Staff is verbally abusive and clinic policy often changes without patient notification.
Patient reports that all take homes for patients on doses of 100mg have been revoked without explanation from the clinic. All patients on doses of over 100 mgs. Observed UAs done in exceptionally degrading and humiliating manner. Patient reports that clinic policy changes are not posted and vary from week to week. Ky. The state of Kentucky mandates, by regulation, observed urine drug screens on all clients.