Koontz explains the attention given to security when developing the product. Now in its third security model, WebSubmit provides a secure interface for individual accounts. This security extends beyond that of functions utilized in telnet or file transfer protocol, where hackers can learn passwords. Koontz states that WebSubmit applies the same concepts employed by commercial electronic commerce web sites to provide confidentiality to transactions. Secure sockets layer and secure shell technology maintain authentication procedures.
Users have access only to unrestricted accounts, namely their own.
WebSubmit yields two-way channel or validation for security. The program's security features operate throughout the remote computing processes, foiling attempts to hack into the system. Before gaining access to the server, clients' digitally signed certificates help determine user authenticity. A central authority grants the certificates, and a third-party signature on the certificates is an important additional aspect of maintaining a secure system, developers say. The server features secure sockets layer protocol and provides bidirectional authentication-from server to client and client to server.