It is their job to provide you with information about the local services and resources best suited to helping you meet the needs of your children. They can also advise you on any practical support available. If a situation requires a social work assessment, the social worker will carry this out with the family. This may be, for example, for help with a difficult family problem, or assessment of a child 'in need'. If a child protection referral is made, the team will undertake the assessment and make decisions about the child's safety and on any further action required to protect that child or to provide services to support the child and their family.
Staff are available to deal with urgent matters, even out of hours and at weekends.
When a decision is made to hold a child protection case conference, we arrange these meetings and chair them. The conference is attended by all involved with the child and their family. A conference considers the child's welfare, hear concerns and offer any necessary support and guidance. We also maintain the register of children thought to be at risk of abuse or neglect in the borough, and work to ensure that plans are made and implemented on their behalf. Back to the top Services for families Wilkinson House Family Centre Parents and carers who have children between the ages of 0 and 11 years, who have child protection concerns, are at risk of family breakdown, or would benefit from advice and guidance on parenting, are welcome to use this service.