Creates a personal profile based on managers' answers to 18 multiple-choice questions about their experience with organizational change. The profile generates a Suggested Path through the program for each individual. It prioritizes the content in the program, pointing out particular areas that, based on the manager's responses, need the most attention. Keynotes are concise, visually engaging slide presentations that introduce the important concepts in the Leadership and Management and the Stages of Change modules. After viewing the keynotes, managers practice the concepts and skills in Interactive Workshops.
Workshops present short problems and a range of possible solutions.
Managers can explore different solutions to learn what works, what doesn't, and why. The manager's task is to resolve the issues involved and lead the change effort to a successful outcome. Three distinct situations involving three different organizations at various points in the change process require that managers draw on the tools and checklists to shape the outcomes of the cases. Managers evaluate the situation and affect its outcome through role play. Depending on the decisions made, the details and the outcomes of the cases begin to change.