Much of this is to keep the enrollment lower in online sections because they require more correspondence between faculty and students. Pfeifer-Luckett agrees that faculty need to maintain personal email correspondence with students to provide feedback. Professors also need to enter into the discussions so students know if they are on the right track, she said. Students in online courses can attain access using any Internet browser at any time of day. Grades are based on how often they enter into online discussions, the quality of their comments and group work which can be conducted via email.
Students can also contact faculty individually by email or phone.