Nightly temperatures are typically in the mid- to upper forties during festival hours. The average visitor's stay lasts approximately 75 to 90 minutes. While the festival is fully accessible to those with disabilities, caution should be used regarding the appropriateness of this event for some individuals. Please realize that this is an outdoor winter event and pathways are dark and not entirely level. Advance tickets are available at all Ticketmaster outlets and The Grotto Gift Shop.
Tickets are also available nightly during the festival at the ticket booth.
Discounts are available for group tours of 15 or more with advance reservations by calling The Grotto at 254-7371. Nearly 800 volunteers help staff this ecumenical Christmas celebration. Shifts are typically three hours long and both outdoor and indoor positions are available.