Knowledge modules also provide system monitoring and tuning parameters, including the number of system users and concurrent jobs. Using information provided by the knowledge modules, the agents continuously monitor the systems for problems that may impact availability, affect resources, reduce performance, or corrupt data. This capability helps improve the efficiency and productivity of system managers and users because it reduces unnecessary help desk calls. Problem resolution procedures are initiated automatically. An event log shows all system and network events.
System managers can set parameters for any components in the environment.
Parameters can be displayed as graphs, gauges, or text boxes, and are used to measure and report on system utilization during set periods of time. For example, space management parameters indicate when a file system, memory, or database is low on space, and tuning parameters monitor and tune databases and applications. Alert conditions can be defined for any parameters, with recovery actions defined for alerts. Icons depict the state of the represented system, including databases, applications, and key resources such as file system, CPU, memory, printer, security, and kernel. Additionally, bottlenecks can be trapped automatically and performance trends can be analyzed.