All rights reserved. Call Transfer Disconnect increases your customer accessibility by allowing you to transfer an urgent call directly to the number of the person who can help the customer. It also provides improved customer service by allowing you to transfer a customer who you've just completed a transaction with to the next party the customer needs to speak with.
Some restrictions apply.
For your safety, Call Transfer is normally provisioned for domestic calls. If you have a desire to transfer your calls internationally, you will be sent a letter about toll fraud asking you to sign the letter accepting financial responsibility for the international calls. How it works Simply press and release the receiver button or flash button to put the first call on hold, wait for a dial tone, and dial the number to which the party is to be transferred. When the called party answers, you can have a private conversation to announce the call or press and release the receiver button to conference all three parties together. You can hang up, freeing your line to take other incoming calls, while the other two parties can continue their conversation without being disconnected.