Outlook Executive Viewpoints Frank Hsu President EVA Airways Corp. Technology offers both the greatest promise and biggest headaches for the air cargo business. While technology saves time, boosts capacity management abilities, makes tracking easier, and generally brings our global economy closer together, the systems are not yet all compatible.
Technology can differ among forwarders, shippers and air cargo carriers.
At EVA, our intention is to develop systems that are universally easy to use. To give our customers the best and most friendly service possible, we are taking every opportunity to enhance our web site, making it more customer friendly and easier to use. Our CSP will provide distinct benefits. It assures reliable service and improves business efficiency. We are also using the Custom Automated Manifest Interface Requirement to exchange consignment data with the U.S. Customs Automated Manifest System.