Conflicts will arise when resources are limited and when individuals disagree with you over their own abilities. You will have to sharpen your listening skills - especially when the individual involved does not communicate with words. Self-determination is going to force you to continue to meet the needs of the individuals you support or to do a better job of meeting their needs, if they do not perceive them as being met. The alternative may be to go out of business. Self-determination involves the freedom to make mistakes.
Unfortunate incidents occur even in the most controlled of environments.
She has an ability to laugh and make the world laugh with her as well as an ability to focus intently on what she wants to do until she masters it. On the other hand she is highly subject to being influenced in decision making by others who happen to be around her and to not anticipating all the consequences of decisions. Becky attended segregated special education classes, has worked in settings ranging from sheltered workshop to fully competitive employment and has lived in situations ranging from a 100-bed institution to group homes, foster homes, and finally this year moved into an apartment with no roommate, with supports, of course. Through the years, she has been subject to abuse by those surrounding her. Much more frequently, she has been the subject of love and attention and support by those who surround her where she lives, where she works, where she goes to church and where she attends other events in town.