You will be given the URL site for the Communications Web Page and the password and login the first day of class. This course is a web intensive and the class time will be spend in active learning. You will be expected to be self-directed, accomplish all of the outside activities and attend class as scheduled. See you when classes start. Focuses on communication theory and skills, which have application to personal and professional situations.
Students practice increasing their interpersonal effectiveness.
Content includes listening skills, problem solving, conflict resolution, crisis intervention, group dynamics, assertive skills and communication within organizational structures. Utilize a communication model to analyze key components of verbal and nonverbal communication. Demonstrate effective listening skills in interactions with clients, families, and coworkers. Discriminate between assertion and aggression, and demonstrate growth in assertiveness skills in personal and professional situations. Integrate knowledge from crisis theory and apply crisis intervention skills with individuals and families.