Entry requirements for ticket agent jobs are minimal. Many people who want to get into the airline industry or travel business often start as ticket agents. These jobs provide excellent travel benefits so many people want into the travel industry. Applicants for ticket agent jobs are likely to encounter strong competition because there are more applicants than there are job openings. Airline ticket agents must be at least 18 years old.
Some airlines prefer applicants who have two years of college.
Most airline reservation agents learn their skills through company training programs. First they receive classroom training about company and industry policies. Then they learn how to use a computer to get information on schedules, seat availability, and fares. In addition, agents learn to reserve space for passengers and to plan passenger itineraries. They must learn airport and airline codes and are tested on this knowledge.