No phone calls please. Manaca seeks a Call Center Manager who will serve as our main point of contact with customers. You'll need to communicate complex international itineraries to customers clearly and effectively. If you do your job well, you'll instill potential customers with enough passion and enthusiasm that you'll be able to gently close many sales on the spot. Our preferred candidate must have a friendly phone presence and immaculate customer service skills.
Salary is commensurate with experience.
Five years travel industry experience preferred, plus an in-depth knowledge of the travel industry trade. A strong commitment to environmental issues is a plus. This position is based in our Washington, DC offices. No phone calls please. So do we, but that's only slightly beside the point.