Our TQM system includes Statistical Process Control and is based on continuous improvement and quality assurance in all of our business activities. Our quality endeavors start with internationally-recognized quality assurance systems such as ISO 9000 and extend them even further. All of our plants, developments centers, and main logistics facilities are ISO 9000 certified.
Top priority is given to continuous quality improvement.
It is a way of life at Philips which is firmly embedded in our corporate philosophy. We maintain close contacts with our key customers and participate in demanding customer TQM programs. Customer-derived and internal statistics help us analyze the performance of our products and our service. Benchmarking against competition further ensures that our company standards are high. Royal Philips Electronics and its licensors.