Work order assigned to appropriate manager Manager creates application checklist, assigns work order to programmer. Programmer will initial and date each step of process on the application checklist. Programmer logs out modules into test via SCLM Programmer makes changes and tests changes. Programmer moves modules into QA, notifies user community via email. Users test change.
Users reject or accept change via email to manager or programmer.
If accepted, programmer attaches email to application checklist Programmer prepares the SCLM Promote to Production Document and submits it to the manager for approval. Programmer submits the document to Operations to move modules to production. Programmer completes resolution text in Infoman. Manager approves and closes the work order in Infoman. If rejected, manager and programmer consult with user group.