This, combined with the decreasing costs and difficulty of buying and using computers and connecting them to the Internet, has increased the need for organisations to treat their Internet connections as business-critical. In real terms what this means is that there is an increasing to need to make networked systems easy to setup, manage and support whilst ensuring high availability and maximum up-time. I want emails sent to our business partners encrypted, but I do not want to install encryption on every desktop. Whenever we get a problem with our email system it takes a very long time to work out what is causing the problem Having documentation of how email flows in and out of an organisation is important for support and audit purposes, not only for internal support staff, but also for external organisations, such as Peapod, who may have supplied software or consultancy. Peapod has consultants who specialise in email content management and routing.
Solutions vary from software installation and training to documentation of infrastructure.
For those that wish to make their email systems more manageable and easier to support, Peapod has advised customers from the conception of a project through to its successful completion, and in the past has taken the part of project manager, supplier or both.