Dispatched Network Engineering Services are provided 24x7, with a best-effort response. Price is based on a four-hour minimum for dispatched service. This time must be used over a one-year period from the date payment is received at Marconi. Dispatched Network Engineering Services are provided 24x7 with quick four-hour response. Price is based on a four-hour minimum.
Service availability is subject to location.
Up to five units at one location can be upgraded during each on-site visit. The field upgrade must be scheduled at least seven days in advance. If dispatched, FS-ENGR fees apply. The profile quickly identifies performance issues and potential trouble spots and provides a detailed analysis of a portion of a network as specified by the customer. Current network conditions are assessed and recommendations for improved network performance and reliability are made to meet ever-changing business needs.