Software Upgrades - Before upgrading software, please check with D.I.T.S. to make sure it is fully supported. Windows 2000 and Office 2000 are not supported at this time. We provide MS Office 97 free of charge to network members. If you order a system with Office 2000 on it, please be aware that you are responsible for contacting the vendor regarding problems related to operating it. We usually go to a new version of the software after it has been tried and the 1 st or 2 nd service pack has been released.
Service packs fix any bugs or kinks discovered by end-users over a period of time.
Call x1111, select the appropriate option or speak to the Help Desk Coordinator. See the Help Desk Call Tree for assistance. Complete the online Help Desk Request Form for network and telecommunications service requests. This form is e-mailed to the Help Desk Coordinator and entered into our service call database. The Help Desk voice mail system is available at all times for your convenience.