Allow time for the person to think about and give a response. Each of these words make your concerns sound judgmental to most people and can cause them to stop trying to communicate or become angry. Be careful about tone of voice. Here is a summary of what the I firmly believe a jury should do to become a team and achieve high quality results. Print these guidelines and take them to your jury.
Someone needs to start by providing a sample of procedures and responsibilities for the jury.
One of the persons who do this is likely to be selected as the foreperson. All jurors participate, pay attention to the person speaking, encourage participation by others, are standard setters, tolerate errors and use a lot of question asking and listening. Each juror uses the combination of these effective communications techniques that suits her or his personal preferences. Attend to the words, tone and body language of the speaker. Formulate a response that will facilitate awareness of what is going on and reconstruct perceptions.