The waters cost a little more per gallon, but normally have higher solids and that offsets the gallon cost with more sq. So, to answer your questions, the per gallon consumption has gone down, the customers have not been affected by the switch and to keep all the solvents out of the shops, most are using water base stains. A few have stayed with solvents in their stains and are slowly switching them as they have each matched. The first reason is technical support. Finishers have to know that they can get immediate technical support on any switch in coatings, and definitely in something as new as water.
Second reason is referrals.
Most customers don't want to be the first, they want to know that it is successful somewhere else and preferably somewhere close that they can visit. Rick Hill is an independent representative and consultant for industrial wood finishes. He has been involved in the woodworking industry for 12 years, and has been known to actually hold, shoot, and clean a spray gun. E-mail us and let us know what you think. No part of this publication may be reproduced in any manner without permission of the Editor.