Contact our Sales Department for part numbers and pricing. All Dawning products are warranted against defects in materials or manufacture for one year from date of original shipment from Dawning. Warranty service is provided at our facility and consists of complete repair or replacement of the product in question at Dawning's option. Upon determination by Dawning's Customer Support that service is required, a Return Authorization number is issued along with instructions on how to return the product. In general, any product being returned must be properly packaged in the original shipping carton with shipping charges prepaid.
Warranty service includes return shipping via standard ground transportation.
Warranty coverage will not apply to damage caused by accident, misuse or neglect on the part of the customer. This includes, but is not limited to, improper installation, liquid spills, attempts on the part of unqualified personnel to service the product and failure of customer environment controls such as electrical power, air conditioning and humidity. Repair Services and Extended Warranty Agreements Non-Warranty repair service is available at our standard rates indicated below. Extended Warranty coverage is available for selected Dawning products and may be purchased at any time before or within 30 days after expiration of warranty. This is priced per unit on an annual basis and functions as an extension of the normal new product Warranty.