Immerse yourself in the local customs for the giving or receiving of gifts, payments, entertainment or benefits. Customs regarding tips and fees differ depending on the culture. Whenever a tip is customary and this is fair reward for a genuine service, that is acceptable. Tips are given after the service has been received not before. Only gifts or entertainment of little value should be used to support a working relationship.
Special occasions can be a justification for more valuable presents or entertainment.
This could be a present for an anniversary or entertainment for an official opening. Do not differentiate between the giving or receiving of gifts, payments, entertainment or benefits via an intermediary or directly. Make it clear from the start what the imposed limitations are for your own business. Report any private interests that may conflict with your interests as a Shell employee to your management and ask for an assessment. In this way, Shell companies can help their staff avoid conflicts of interests.