ITS will only support Caltech owned systems. If you have a personal system please check out our help pages . If your department needs assistance please contact us.
Some departments have a dedicated support staff.
You can look for their contact information on the Contacts web page. Macintosh systems are supported by our in house support staff. Most PC and UNIX troubleshooting, repairing and upgrading is now being handled by third party repair shops . Please contact us for charges on other items.