A common error in tutoring is to assume we recognize the problem before we have given the student a chance to really state the problem or ask a question. The pressure of many students, who simultaneously request help makes it particularly easy to try to jump to the answer without having truly understood the question. Even experienced staff make this mistake. Try to confirm the student's information whether the information is about an assignment, a test or the book. If possible, read the assignment yourself or check with the instructor.
Students sometimes have difficulty remembering assignments clearly.
Use tutoring sessions to model good study skills. Make suggestions about organization, use of textbooks, and study methods. Be creative and imaginative in your methods of tutoring. Different teaching styles work for different students, and sometimes getting through is just a matter of finding the right approach. Consult your coordinator or more experienced tutors when you feel baffled.