See deleting Jobs from Print Queue below. Click on Settings. Click on Printers. Double click on the printer you sent your document to. Select on the appropriate job, click on the Document menu and click on Cancel Printing.
Users can only delete their own jobs.
OR Call the Help Desk on the lab phone. Help Desk Specialists have the ability to delete all jobs from the print queues. The jet direct card on the printer may also need to be reset. Click on Settings. Click on Control Panel.