HIL prefers to promote from within, offering additional training and opportunities for advancement to good employees. HIL encourages individuals to learn to care for themselves as much as is possible, but offers assistance as necessary. Laundry is done within the residence by staff. Meals are nutritious, tasty, tailored to individual nutritional requirements. They are prepared and served within the home.
Staff eat with the residents.
Staff are trained to handle eating needs such as blended food, G-tubes, etc. Health needs are well tended to. Regular doctor and dentist checkups are scheduled. HIL staff receive training in medications administration, including information on side effects and interactions of medicines. Strict rules regarding storage, written documentation, etc.