Sometimes it really is great to talk to someone who knows how to deal with a problem your having. If current trends continue, we will see every major vendor using the Internet to sell their products. The web is also a great place to find out who you need to call or see. You can use the Internet to look up various agencies, local and federal, businesses, and all kinds of information. This information is usually updated on a regular basis.
Training is another reason for the web.
Associations are now using the Internet to post articles, updated information, training dates and times, and newsletters. These sites allow easy and quick contact with people in your field to learn about new procedures, tips and techniques and have questions answered. This allows clerks and techs to maintain current levels of technology in a rapidly changing environment. As a final thought, check out the Nashville Tennessee Police Department web site. Their property room is allowing people to query the property room database for items they had stolen, to see if the items have been recovered.