Orders to addresses outside the U.S. are shipped via the U.S. Postal Service. All orders are shipped within 48 hours unless UPS Next Day service is requested. This means that you can expect to receive your package within two weeks of placing an order, depending upon where you live. We will notify you if an item is on backorder. We do not charge handling fees on Internet orders.
Shipping is charged based on actual costs.
We do our best to ensure accurate product availability, but occasionally stock runs out on popular items. You will be notified within 24 hours if a product you ordered is back-ordered and given an approximate shipping date. In keeping with Our Satisfaction Guarantee , any purchase not meeting your expectations can be returned for an exchange or for a prompt and full refund. Please include your order number, a copy of your invoice, and a brief explanation as to why you are returning your purchase so we can avoid the problem in the future.