This presentation will discuss the processes involved in developing and implementing an impact reporting system, with the intention of generating discussion about Impact reporting in extension environments. Specifically, the presentation will cover the development process as well as implementation and training issues. In addition, the presentation will discuss the role that business processes play in the system. In the summer of 1997, University of Missouri Outreach and Extension began an effort to improve the process used to report qualitative information about its program efforts throughout the state. After one year of use, the PRLL system has an internal database of over 800 PRLL reports.
Users report that the system is easy to use when creating, updating and deleting reports.
All reports are accessible at any time to every person within the University of Missouri system. The qualitative information is now used for many purposes throughout Extension, and that use is improving the quality of the reports. A flexible structure to the reports has also improved report quality and readability. Single or sequential presenters, classroom style 5.