The St. Petersburg Public Library System shall provide materials, information and services to meet the educational, recreational, cultural, and social needs of our diverse community, to support lifelong learning, and to enhance services through the sharing of resources with the larger library community. The goal of the Library Department is to achieve customer satisfaction through courteous, prompt and efficient service.
Service is our highest priority.
Staff will use all available resources effectively to meet the customer s needs. Information will be relayed in a timely, accurate and reliable manner. The staff will continue to seek ways to improve service to assure customer satisfaction is attained. Back to top Mission and Vision Statement of the Volunteer Program Volunteers are an integral part of our team, significantly enhancing our ability to offer and support the high quality services and programming demanded by our diverse community. We believe that the mission of the Library and our service philosophy are best achieved by the active participation of volunteers who bring their own unique skills, knowledge and vitality to our staff.