First-time buyers must submit a completed Qualification Form with their order. The Qualifying Form is included on the Checkout page. If you have ordered from us in the past, you do not need to complete another Qualification Form. We bill from written purchase orders. Terms are net 30 days, F.O.B. Pasadena.
Sales tax is assessed on all orders shipped to destinations within California.
We make every effort to ship your order within 24 hours of receipt. Nevertheless, because of variable shipping times and unexpected delays, we recommend that you place your order at least 2 weeks before you need the products. Test products are warranted to be suitable for their intended purpose, in accordance with applicable professional psychological standards, and are sold in usable form. No other warranties are made, either expressed or implied, including warranties of merchantability or fitness for a particular purpose. Graduate students must have their advisor sign the Qualification Form.