The current array of case management includes administrative case management, resource coordination, and intensive case management. Administrative Management is basic case management activities for consumers who need mental health services upon formal entry into the Base Service Unit. Financial and demographic data are recorded at this intake meeting. The administrative case manager assists the consumer in obtaining needed services, authorizes and monitors services, and checks on progress.
Services are, for the most part, in the community and are designed to promote specific outcomes.
In general, the goal is to build a network of community resources and services based on each consumer's strength, thus reducing their level of dependence and increasing their quality of living. Community Services are composed of information and referral services and of consultation and education services. All staff members participate in this agency function using various directories of resources when applicable. Consultation and Education Services include information, consultative, and educational programs for community agencies, organizations, professional personnel, and the community. Activities are directed toward informing the general public about the agency and its services, about general principles of good mental health, and preventing mental disabilities through a variety of approaches and media.