ECF does not provide any sort of advisory service. Your department has agreed to assume this responsibility for their own students. Problems with assignments should be handled by the course instructor and tutors.
Some departments have their own computing facilities.
Some of these facilities have their own servers while others use the ECF servers to provide an environment identical to the ECF labs. Problems in departmental labs should be brought to the attention of those in the department responsible for the lab. ECF is not responsible for the equipment in these labs. The preferred method of notification is E-mail . Please remember to include information about which room and which station in that room.