If you prefer, you can also choose to broadcast a local radio station. In terms of equipment, an MOH system consists of a device that is plugged into your phone system that resembles a tape or CD player. MOH systems can be connected to nearly all office phone systems. Connections are less common, however, with smaller, KSU-less phone systems. Businesses can purchase a system themselves or, more likely, pay a service provider to take care of the equipment and programming.
Some providers also provide copywriting, installation, and ongoing support.
If you plan on using an MOH system to broadcast a pre-recorded program, look for a system that uses digital technology. Older, analog systems use loop tapes to repeat messages. Though they are less expensive, the sound quality of the program tends to suffer as the tape wears out from repeated use. Digital systems, by contrast, play music or messaging that is recorded digitally onto a computer hard drive, so the messaging is not susceptible to mechanical wear. When comparing digital systems, check the sampling rates used to record the programs into the system, as these rates significantly affect the quality of the resulting playback.