Skills in this area are of high concern to many employers because so many people lack them. They include speaking, writing and listening skills. There are skills to being a good subordinate especially in today's flattened organizations. This is being an effective leader in a time of reduced loyalty and increased anxiety. These are important skills to know even if you do not supervise other people.
Teams are a way of life today.
You must learn to lead them and how to function as a team member. Influencing customers, building relations with customers and collaborating with them in a spirit of teamwork are necessary elements of these skills. You are commended for taking the time to read and understand the contents of this segment of this web page.