Mike The Help desk is necessary. We had interruptions constantly. Couldn t get two minutes into a project without interruption. Now we can at least work on a project. Andy Students staff the help desk.
Students come and go.
I have interns working for me that show up or not. Mike Unclear demand is unlimited. Andy Depends on what level of service. AnneMarie People trying to use real player and multimedia. Labs don t have headphone jacks.