It was a tragedy. Church congregations all over the country were creating marriage improvement workshops for their members. Husbands and wives learned how to resolve conflicts and disagreements in ways that strengthened their marriages. The churches created programs which helped parents learn how to be both loving and firm with their children. Paralleling what managers in organizations were doing, parents learned how to give anger and conflict a legitimate place in their interactions.
Schools are different now than they used to be.
Now teachers adapt their classrooms and courses to the interests and learning styles of the students. Students are no longer clustered together by age groups and expected to all be interested in the same subject at a certain time on a certain day because the topic is scheduled into the curriculum at that time. Teachers have become learning facilitators. Because of computers, they spend less time transmitting information and more time helping students develop life competency skills. Ask the person to tell me what he or she is upset about.