A variety of these tools are in place to provide a structured manner of dealing with personal or interpersonal problems as they become evident. Structure is comprised of a group of TC residents who have demonstrated their ability to take personal responsibility and who have some in the program. Structure members are designated by staff to serve in this role as liaison between staff and TC community. Structure members answer questions residents may have about scheduling or program rules. They will also inform staff if incidents occur while staff is not present.
Structure group operates as a chain of command in the TC environment.
Any concerns that structure members are unable to resolve necessarily result in staff involvement. Rational Office is a meeting between two senior members of the TC and TC residents. Residents may be confronted on inappropriate behavior or given positive feedback about their prosocial participation in the community. This is generally meant to be supportive, and is held with individuals having difficulty functioning within the confines of the program or is functioning as a positive peer in the community. Learning experiences are also designed to assist the resident in recognizing and making necessary changes in her thinking and behavior and attitudes.