As in every job, most employers prefer applicants who can use a computer. Office skills and knowledge of word processing and spreadsheet programs are very helpful. High schools, business schools, and community colleges teach office skills. Business education programs usually include a variety of courses. Recommended classes are typing, word processing, records management, and office systems and procedures.
Some clerks are college graduates with degrees in business, finance, or the liberal arts.
Many graduates take these positions to get into a company or into the finance and accounting field. Under the guidance of a supervisor or senior worker, new employees learn procedures. Some formal classroom training may be necessary, such as how to use specific computer software.