The performance of the systems, in terms of responsiveness, is simply unacceptable. The performance is especially poor on large batch programs such as tuition calculation, which for some of us ran for six days. Interactive panel performance is extremely poor, especially when numerous panels may be required for a single function. Our students, faculty, and staff have come to expect subsecond response. This is not our expectation now but some transactions take minutes to execute.
Software quality is another major problem.
There are too many bugs and patches breaking other parts of the system. Packaging, new releases and fixes are not well tested and poorly deployed. Documentation is inadequate or non-existent. We are spending an enormous amount of time and money simply getting the software ready to work at our schools. Many of us work in multicampus environments, and this needs to be better addressed by PeopleSoft.