After installation, the effectiveness of the voice processing system should be evaluated on a regular basis. The system coordinator will be responsible for updates and changes to menus and information boxes. Again, the motive in support of installing this service is to improve responsiveness to callers. When away from campus for an extended period and unable to check for messages, forward your line to a central reception number. Encourage callers to leave detailed messages.
Voice mail does little good when callers just leave their name and phone number.
Encourage them to ask questions so you can reply with answers.