To stanch hemorrhaging ridership, new buses, drivers and dispatchers are added to revolutionize nation's largest transit fleet. An old and admired system of buses, trains and ferries will have even more passengers as increases are expected between this crowded corner of the world and mainland China. The Quality Revolution comes to public transport - Suppliers, even several systems register to the rigorous ISO 9000 standards. Both and especially riders will benefit. Terrorism - Sabotage is increasing, and the U.S. is no longer immune.
Surface transportation is a vulnerable target.
The World Trade Center car bomb, Amtrak's Arizona derailment and the poison gas attack in Tokyo's subway showed us that. Experts tell transit how to prevent such disasters and deal with them when they happen.