While we encourage customers to spend as much time using the Internet as they wish, we had many occassions where users were leaving their computers connected to the Internet while unattended. This ties up the above mentioned resources and requires us to add additional equipment that is actually not needed. The bottom line is that we are trying to deliver the best value possible to our customers. We can do that by keeping the usage of our equipment efficient. My connection is slower than normal.
Slow connections are often hard to diagnose.
Please check several different sites on the Internet and see if all sites seem slow. It's possible that there is an equipment malfunction at YKC that is slowingdown access, but normaly it's an issue with the nature of the Internet. The number of users between YKC and the location you are trying to reach. The number of users connected to the location you are trying to reach. Most Internet servers have a maximum number of users they will support.