The package tour product is compared to individual tours. More advanced accounting concepts are covered. Students learn to identify legal liabilities related to the travel industry. This course equips students with the knowledge and research skills required to provide accurate and useful information to their clients. The social, political, cultural, economic, and geographic background of the countries is presented.
Students also learn the basics of ticketing, itinerary printing and ticket exchange transactions.
In this course, students learn the basic principles of international fare construction. Emphasis is placed on transatlantic routes, fare structures to Europe, fare types and reservation and ticketing formats. In this course students learn the selling process, including the identification of customer needs. Emphasis is placed on the development of effective listening skills, the recognition of buying signals, controlling and closing sales, and the handling of dissatisfied clients. This course introduces students to a realistic agency environment by putting into practice agency procedures and activities.