If there's a conflict between members, someone coming from outside can help. Persons from both sides can talk to the visitors. It's also a witness to other people around us, who can observe us sharing our problems, sharing responsibilities. Ganvunze speaks from his experience of having received such delegations. For us it is very important that a group that comes includes women.
Women are the backbone of our churches.
Visitors may also ask to go to certain places and people. The local leaders may be part of internal conflicts, and leaders often like to hide conflicts from visitors. These visits give people the opportunity to bring up the kinds of things they need help with. It is the very presence of visiting sisters and brothers that makes the difference to the troubled church. Those being visited are not the only beneficiaries.