For example, tservices of the library must be made accessible to students who do not wish to physically visit. Counselling services and other forms of student assistance should not apply only to those learners who attend the campus. The task of making all services accessible to all learners is a big challenge . On-line learning demands reliable and efficient communications networks and infrastructure. Universities must look to ensure that these services are continuous and reliable.
Technology can be an impediment to learning.
Good support systems are needed to minimise these. In an on-line mode, appropriately trained teachers and tutors are essential elements of an effective teaching program. The moves to on-line learning create many dilemmas and issues in relation to equity. If the move to a more flexible and improved set of services to learners restricts education to a privileged set, many would argue that we are failing our stakeholders and clients. These issues demonstrate the need for universities moving to embrace on-line learning need also to consider the ways in which they offer courses and support student learning.