It is for this reason that your Home Care Competency Assessment Tool is based in the methodology of direct observation. The listing of tasks is a comprehensive set of statements of all possible areas of job responsibility or tasks that a home care pharmacist could perform. Not all pharmacists will have all of these job responsibilities. In constructing a job description to be used in conjunction with the Home Care Competency Assessment Tool, the manager should select from this list those which apply specifically to each position. Standards are observable, measurable behaviors that one would expect of a person who is fulfilling a given task.
Some tasks have just one standard, others have more.
Job descriptions should include applicable standards for each area of job responsibility or task. Criteria are aspects of quality that are associated with competent performance of a specific standard. Criteria do not usually appear in job descriptions, but rather are incorporated into the assessment instrument for each standard. Suggested assessment activities specify the appropriate situation in which to make a direct observation of the activity specified in the standard for assessment using the criteria. The matrix is the Home Care Competency Assessment Tool basic working document.