Keep me logged in until I sign out. Phyllis Weiss Haserot is the President of Practice Development Counsel, New York-based consultants in business development and service quality for law firms. I first formulated this list of strategic questions in 1993, when the legal profession was still suffering the effects of a downturn.
Times are rosier now, but the questions are just as pertinent.
Too many firms have not addressed them adequately enough to thrive through coming changes in the competitive environment. Excellent legal service at your convenience. For less than you'd expect.