All of our services are by appointment, except those shown with the symbol i for Drop-in Services. This is a free community service of the Alameda County Medical Center. The Highland Hospital Emergency Department operates the Acute Care Clinic on a drop-in basis. If you have an urgent medical need, and you cannot be seen in our scheduled medical clinics or you do not yet have a regular Medical Center provider, you can be seen in the Acute Care Clinic. There are no appointments given.
Services are on a drop-in basis only.
Therefore, we encourage you to arrive as early as possible. If you cannot be seen in the Acute Care Clinic or if the Acute Care Clinic is closed, you will be triaged to the Emergency Room. The Acute Care Clinic is located in the Main Hospital Tower, 4th Floor. If your child is ill, you can call the Pediatric Nurse for a same day urgent drop-in appointment. Please call as early in the day as possible if your child needs an urgent same day appointment.