Due to the unique nature of some of our handcrafted items, some items may require a 2 - 3 week notice. We ship via UPS within the 48 continental United States. All other areas, please contact our customer service department for a special quote. If you are unhappy with your purchase for any reason, please return the item within 30 days of delivery. When we have received any returns and are satisfied that they are in the same condition in which they were sent out, we will issue a refund for the merchandise only.
Shipping is non-refundable unless the return is due to an error on our part.
Sorry, but no refunds on customized or special order projects, unless there was an error on our part. Please write the reason for your return on the back of the slip enclosed in your package. Inc. Returns Dept. If you need to return your items due to error, defects, or damage, please notify Customer Service within 14 days of receipt. Customer service will contact you to arrange a pickup at no charge to you.