A separate file should be maintained on each volunteer. Performance appraisals Record of any disciplinary action taken by staff regarding the individual's conduct Cases assigned 4. One of the most effective statistics the CASA program can cite is the amount of volunteer time contributed to the program and the children it serves. If you decide you need only an accounting of the total number of hours each volunteer contributes a month, you can obtain the information by polling your volunteer pool when you prepare a monthly report. If you wish to know how much time a volunteer has spent on a particular case, have the volunteer include the figure in his or her final report to the program, or on the expense report form.
Volunteers typically submit expense reports at the end of each month.
Although the primary goal of record keeping is to keep your program running smoothly and efficiently, there are other reasons why CASA programs should pay close attention to gathering accurate and timely statistics. CASA is still a relatively young program. Its benefits are often obvious to people in the system who have had firsthand experience with the program. Testimonials alone aren't enough to convince these potential funders to hand over a check. They need to see hard data that illustrates the program's accomplishments.