Our firm is a marketplace vehicle, and the marketplace has a standard of measurement, an expectation that we grow our bottom line. In the process, we have to serve our customers and to retain good employees who want to serve. We have to address all these concerns concurrently in our decision making. That sounds complicated. It creates tensions.
Tensions can be destructive, and tensions can be creative.
For example, all of us have built our muscles by the tension of one against another. We would not be able to lift anything if we did not have our biceps and triceps working against each other. The free-market system is morally neutral. It can bankrupt the soul if there is not an influence higher than the market. Choice and freedom are the factors that typically govern what is produced, sold, and manufactured in a free-market system.