It explains what Direct Payment is and the main benefits of using Direct Payment. Including the Consumer's Guide to Direct Payment with the letter may answer many of your loan customers' questions. These talking points are written as if you are speaking directly with your prospective loan customers. They discuss what Direct Payment is, how it works and the benefits of Direct Payment to your loan customers. These are for training purposes only for financial institution staff and not to be handed out to your customers.
Text is included on the front and back.
The insert can be sent to customers with their statements, placed in drive-thru envelopes, used at teller windows, or given to corporate customers for use with their employee paychecks. Offer these guides near teller windows and encourage your retail customers to read them. Your corporate customers can display them in areas of high visibility and include them with employee paychecks. You can include these with the sample letter to your loan customers and place them on the loan officer desks for prospective loan customers and encourage your nonprofit organization customers to order them for donor drives. While supplies last.