Those who do require off campus access may be directed to private ISPs or may have workplace access. Use it if you feel that your market share is not affected by not being into modem access for your students. Centrally managed computer laboratories and a single, free modem pool for all student users. Use it with a vision towards evolution into a more mature diversity. Use this option if you feel that your market share and institutional image are not significantly affected by not being into modem access for your students.
Users select one or more environments to suit themselves and their purposes.
Progress towards this option if you have to work hard on your market share and institutional image. I hope that the list above reinforces the point that there is a range of solutions and that optimising is more dependent upon factors such as market share, student needs and institutional image than upon technological considerations. Diversity is OK, though we should be careful to minimise cross subsidies between different classes of user. Furthermore, accordance of weight to non-technological factors links us to the next stage of this analysis, how to make the most effective use of Internet access. The need for a help desk service, to assist users with technical and other kinds of problems, is generally accepted as essential.