An overview of the role of court support personnel in the total operation of the American judicial system. Includes an examination of the basic managerial expertise needed to support the complex operation of the courts. Also includes an examination of technology management to expand the capacity of the court system and improve the performance of the courts. Also includes an analysis of the areas of responsibility including logistical support, staff relations, jury management, cash management, courtroom support, customer service, and case processing. WRT 100 or 150.
Specialized communication skills as they apply to court systems.
Includes gathering information through a variety of methods, and processing and applying the information in written or oral form. Also includes the many outside influences which affect interpersonal court communication and the development of a common language to facilitate description, classification and communication of court activities. Introduction to the writing and speaking skills needed in the court support fields. Includes practice and application of these skills to court specific reports, narratives and forms. Also includes preparation and presentation of written reports, oral presentations, group projects, and technical presentations.