The day they were to come out, I recieved a message from a SNET tech saying that they were working on the problem, and would come to my house if needed. Later that evening, when I hadnt heard anything, and my line still didnt work, I gave business repair a call back. I think to myself, nobody called to verify this. Oh well, schedule another call a week later. Once again, the day SNET is supposed to show comes and goes with no change.
Service still doesnt work.
No word from SNET on where the tech is, why he didnt show, etc. The same day, I recieve my first bill. They charged me for the install and modem, not to mention the first month of service, of which I had recieved about a weeks worth. Argh, the promotion was FREE self install, FREE equipment with self install. I call back emerging products to find out about credits on my bill and getting the service repaired.