Being that the online and offline worlds are both types of communities, it is difficult to understand why people consider one so damaging to the other. Ideally, the two communities would work together to improve relationships among their members. It is false to believe that online communication directly correlates to a decrease in interpersonal skills. E-mail is a great example of how CMC can improve relationships and a sense of community. For many people, electronic means are the only way they will talk to others.
Some people are timid and unsure of opening up to someone face to-face.
The computer allows people to enter chat rooms, play interactive games, and E-mail, knowing they need only click the mouse to leave the room. Some people need this type of security to make sure everything runs smoothly. It is better to give shy people the opportunity to talk than to take the opportunity away and leave them in silence. Conclusion MUDs, MOOs, E-mail, and Chat rooms all provide different channels through which to communicate. Sure there will be some obstacles but without struggle there is no gain.