If they experience downtime, all it takes is a single mouse click to propel them to a competitor. The Demons of Downtime Complex e-business applications are playing a crucial role in many companies' business strategies by directly impacting their bottom line. And these applications require a similarly complex infrastructure to support them. Indeed, many service outages and interruptions are attributable to inadequate technology infrastructure growth planning and the inability to quickly provision technology resources. Procuring the expertise and technology required to scale complex environments in a timely, cost-effective manner is more difficult than ever.
Security is the other burning issue e-businesses face.
Hackers, viruses, industrial espionage and disgruntled former employees are some of the biggest threats to an e-business infrastructure. The great thing about the Internet is that it's brought businesses, partners and customers closer than ever. But it's also created unprecedented opportunities for malicious attacks. Too bad the headlines are about the fact that you were down for 10 solid hours. Downtime can mean a public relations disaster.