Ensure that Fleet reports all accidents on their accident reports - determine if officers' accidents are on Fleet's schedule. Determine what Fleet does with accident data. Is data analyzed to determine if associate's with multiple accidents need safety training. Review various body shop invoices. Ensure that work was done on company vehicle.
Trace repairs back to accident report.
A. Replacement Cycling 1. Determine Fleet policy in replacing vehicles. Benchmark with other companies to determine how company compares. Determine criteria used to determine replacement cycle. B. Sales to Associates 1.