Sometimes third party manuals and tutorials can be used as an alternative to the manufacturer's materials. The World Wide Web can also be used to help in this area. These are normally questions and answers that have come up many times about using the manufacturer's product. The answer to your question may be there. Advanced operational or procedural problems Most of the same techniques discussed above can also be used with advanced operational or procedural problems.
Some manufacturers even make advanced technical documents available for their products.
However, if you cannot find the procedure you are looking for, you may need to try a different tactic. Most manufacturers are now providing e-mail addresses on their Web pages. If they do provide an e-mail address, give it a try. Chances are you will probably have a better chance of getting your question answered via e-mail than getting connected via the telephone. Some Web pages may also reference UseNet News Groups that discuss the use of certain products or products types.