You welcome guests at the beginning of worship. Guests are not embarrassed or singled out. They feel warmly received within the first ten minutes of your worship service. You include children and youth in your worship services. Your worship bulletin is clear and attractive.
Visitors are able to participate without juggling several pieces of paper and books.
You employ an effective system for registering worshipers and use that system to glean addresses for visitor follow-up. Greater participation occurs through the use of either pew pads or cards. Your worship leaders make brief, simple announcements to guide the worshiper. Leaders allow enough time for people to find their place before beginning. Instructions are given in the bulletin and verbally about worship attendance cards or visitor guest books.