A small group of dedicated techies maintains this support site, which provides a wide variety of resources. Most helpful are the forums, where you can post details about your computer problem and get help from other users. If you're in a hurry, dig into the tech- support archives or check the directory, which includes links to specific support sites. Anyone can ask a question here and anyone can answer. Seekers post questions and sort through experts' bids.
Users rate the experts.
Everything is handled through an internal e-mail system so no personal information is revealed. Answers aren't always instant, but experts are here to help. Sort through experts to find those you're keen on. When trouble strikes, it's hard just to find a tech support number, let alone the answers to your technical questions. Browse an online document library for details about various hardware and software products, such as Epson printers and Internet Explorer.