So great is change today that some predict a new state, one deeply committed to the spread of wealth through empowerment of innovators and entrepreneurs. Good managers know that business success depends on the basic incentives of commerce, especially ownership. In the future, we must find the best means of ensuring ownership of ideas without disrupting the free flow of information upon which innovation depends. While ideas matter, people are the real source of value in a knowledge economy. In their infinite capacity to learn and to change, people determine the adaptability of the business.
Skilled people are our innovators.
Ultimately, people are the instruments of competitiveness. But people are vulnerable. In addition to abilities, people have special needs. People are more productive in certain settings than others. People require training.