A medical expense is claimable through Medicare, but the difference between the account and the reimbursement from Medicare, often called the 'Medicare gap' is not claimable under the insurance policy. Other benefits include loss of earnings, bedcare benefits, permanent and partial disability and death benefits. Items of personal property and medicines are not claimable. Students engaged in practical work placements arranged through their faculty where the engagement is course related are eligible to lodge claims under the policy. This also applies to students undertaking faculty-directed study at an overseas location.
Specific conditions apply to claims.
All claims must be lodged within 12 months of the accident. Students are encouraged to obtain details of the policy to ensure it meets their insurance requirements. These sources can provide further information and claim forms, and discuss your individual claim. Travel insurance, including hospital and medical insurance, is available from the STA travel offices on the Caulfield and Clayton campuses.