That said, ASPs hold great promise regarding functionality. Instead of waiting 1-2 years for major upgrades that often become major hassles, law firms will instead enjoy weekly, seamless upgrades. ASPs may eventually become so adept at tweaking their software that they can provide customized solutions to everyone. Licensing software, installing it, configuring it, training staff, troubleshooting, and enduring the inevitable upgrades is a very expensive proposition. By contrast, the monthly subscription fee paid to ASPs encompasses all of these chores, including training.
Technology enables lawyers to work faster, better, and more profitably.
The mark of advanced technology is perfection to such a degree that the technology effectively disappears. Many of us take medications without thinking of the wonders they do inside our bodies. Someday soon thanks to ASPs, we may write a brief or a contract without thinking much about the technology enabling us to do so. While the debate and discussion must continue, so too should our willingness to try something new. Only through actual experience will we gain answers to our questions.