However, the meter must continue to run, and an agreement must be made with the driver before the trip begins. Taxi cab companies that sell their passengers coupons for use as payment of fares must sell their coupons to passengers age 65 and older at a 10 percent discount. You may hail a cab, or prearrange a trip by calling any one of the hundreds of taxicab companies operating in Chicago. At O'Hare and Midway airports, an employee of the Department of Aviation called a starter is available in case of questions or problems in finding a taxi. Easily identifiable by a city ID, the starter will help arrange for your ride.
Service dogs are welcome in every cab.
Cabs licensed with the City of Chicago may transport passengers from Chicago to anywhere within the city limits or suburbs. However, it is against the law for a suburban cab to transport passengers from one city location to another. Suburban cabs operating at Chicago's airports may take passengers into the suburbs only on prearranged trips. It's easy to find your way around in Chicago.