Communication techniques and well developed communication skills become an important requirement at this level. Physical Demands - The work is predominantly sedentary and requires minimal or negligible physical exertion. The work environment involves hazards, risks or discomforts typical of working with or around machinery with exposed moving parts, irritant chemicals, heavy equipment or abusive or hostile clientele and patients. Exposure to disagreeable weather conditions and extreme levels of temperature, ventilation, lighting and sound are normal. Protective clothing or gear and specific safety standards or procedures may be required.
Serious injury is possible.
This level may also involve limited administrative responsibility such as participating in the evaluation of work performance. I class which does not involve the provision of quality control services, training of direct line staff or administration of special programs. Differs from the Economic Assistance Supervisor class which involves the full supervision of an Income Maintenance unit. Reviews case files of recipients and rejected applications for AFDC, food stamps, or medical assistance in order to determine if the state and federal laws, rules and regulations were followed in reaching the decisions as to an applicant's eligibility. Conducts more complex or follow-up investigations by visiting clients' homes to obtain information such as children's birth certificates, copies of rent receipts, or insurance policies.