Take your contact center initiative to the next level of sales and service excellence. CC News is the call center and customer care industry's only newspaper. Each month, we deliver news about web-enabled centers, inbound centers, outbound centers, and call center technology in a dynamic news format. It is dedicated to serving the needs of developers, MIS directors, telecom managers, and systems integrators the people ultimately responsible for making CTI work in any given implementation. Editorial includes tutorial pieces, application stories, product reviews, and product and service information.
Subscriptions are free to qualified personnel.
In each monthly issue, we deliver practical, how-to articles for marketers across all industries. Internet Telephony magazine provides readers with the information necessary to learn about and purchase the equipment, software and services necessary to take advantage of this technology. Subscriptions are free to qualified personnel. All rights reserved.