When you're supporting a complex product, you need to give your users every tool you possibly can to support their development efforts. Too much to put in the box. Thin and light-weight, the CD ROM goes in every package providing users with all the information they need, in a way that makes it easier to find and use. Getting information out to customers using Folio Infobases is very competitive. By including the Powersoft Infobase CD ROM in every PowerBuilder Desktop package, it's like providing an on-site technical support engineer.
Some companies use infobases to form corporate-wide information pools.
Unocal, a company that develops and produces energy resources, is using infobase technology to transfer their technology around the world. Our biggest challenge is to get our technical information out to the field both quickly and easily. Folio Infobase Technology makes that possible. Putting their manuals into infobases allowed Aetna to jettison 85 million bound pages. Folio permits us to index by every word in the document and search on that basis.