If Judy had followed the guidelines in this book, this probably would have never happened. My friend is an intelligent person that very much cares for her child. The problem is she just didn't know how to go about selecting good child care because she wasn't informed. If you really want to know what this type of person looks like, look at your next door neighbor, your best friend, or a co-worker. In addition, everyone on the face of this Earth has a boiling point at which they can lose control because of anger.
Some people reach their boiling point easily and sometimes innocent people get hurt.
These people don't know how to handle stressful situations, or don't know they are about to reach their boiling point until it's too late. On the other hand, some people never seem to reach their boiling point. These people also seem to have enough patience for ten difficult people. Unfortunately, there are child care providers who have an extremely low boiling point, which means it doesn't take much to anger them. But for various reasons choose to stay within the child care profession.