There are interactive worksheets and a personal health advisor, a shopping list for storing and reordering items that can also alert you to sales on your favorite products, and a community area with 24 hour chat, expert chats, and discussion forums. You can customize the site's home page. The browsing and search features need some improvement. Very good shipping and return policies, easy browsing, ingredient lists for many products, plenty of information on beauty and personal care, and a huge selection of high-end beauty and personal care lines make this site a real standout. Interactive features include a gift advisor and wireless shopping with a web-enabled cellular phone.
Usability needs some improvement.
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