If the site is in another institution, ITS would submit additional paperwork, as appropriate, to request these services. Figure 1 describes the paper flow involved in a typical FSO request. Description Estimated Time User fills out FSO ans sends to ITS via Campus mail. If fee is involved, form is sent back to department for authorization. If wiring is involved, internal, cross-institutional or external wiring contractor is contacted to perform the work.
Wiring is completed.
Activate jack and configure workstation. Notify user of job completion. To enhance user comfort levels with the page, the Web version of the FSO was made to look very much like the paper version. In addition to receiving critical and constructive comments on the page, Phase I helped pave the way for buy-in, as our users helped develop the page. The first enhancement was to eliminate the need for data entry by writing electronic FSO submissions directly to a database.