The Ontario Rental Housing Tribunal has been established to resolve disputes between landlords and tenants and provide information about the Tenant Protection Act. A complete copy of the act is located at their web site. Landlords must apply to obtain a rent increase greater than the guideline. A tenant can get only one rent increase each year. Tenants can apply for a rent refund for inadequate maintenance or a rent reduction for reduced services.
Tenants can apply to challenge illegal rent increases and illegal extra charges.
Tenants are protected from arbitrary eviction. Tenants maintain their right to privacy. Property owners are responsible for keeping their premises in good condition. A property owner is limited to collecting only the last month's rent as a deposit. Many believe the Tenant Protection Act now swings the balance of power in favour of landlords and in fact promotes homelessness.