We just can't pretend that a machine will replace a human personality. We want to keep her. She wants to continue to work with us. With technology, that can happen because we can continue our relationship from Texas to Tennessee. Technology will enable us to diversify and to maintain excellence with very little risk or expenditure.
Technology puts people within reach of companies once limited by geography.
We're an add-on service that fills in when there aren't enough people to do the job. Notification technology allows us to accomplish incredible things. We can help with crime prevention by calling a surrounding area to ask for neighborhood assistance when a gunshot is heard. We can take a huge volume of incoming calls in the cable TV industry if there's an outage, and then we can alert the technicians so the problem can be fixed more quickly. And through the Internet we can message customers or employees of small business operations and let them know about rapidly changing prices, policies or requests.