In firms where radical structuralism is important, performance measures that subsume only functionalism would reveal only a part of the overall impact of information systems. For example, managers may deploy information systems to extend managerial control at the expense of the wealth of the owners and the satisfaction of the workers. If such were the case, the effectiveness of the system may not be assessed without an objective measure of the additional control made possible by the system. Social relativism and neohumanism emphasize subjective experiences of individuals rather than the objective goals of groups . These two organizational paradigms differ with respect to the degree of order and conflict.
Social relativism combines order and subjectivity.
Each individual is viewed as working toward company objectives for the common good but in his own way. Users create their own reality and MIS helps them create new realities. In neohumanism, divergent individual goals create conflict. The IS supports the discourse between individuals who are viewed as idealists seeking radical change. The effectiveness of IS within the subjective paradigms may be measured best with psychometric tests of attitude, interests, and opinions such as user information satisfaction.