Service sites range from rural to very remote. A central kitchen prepares meals for congregate sites. One other site has on-site food preparation. The central kitchen also supports ten home-delivered meal routes. Nine routes deliver hot meals and one route delivers frozen meals.
Seniors participate on site councils, assisting with menu review, outreach, and program decisions.
On a trial basis, a frozen meal pick-up program was begun for those who live beyond the boundaries established for the frozen meal program. Another pilot study was conducted to emphasize contributions and monthly contribution reminders to determine if the emphasis would increase contributions per meal. The results were so favorable the same process was implemented for all nutrition programs. The information gained from the pilot study is also used to enhance program income in other non-nutrition programs. The Center used grant funding to run a market survey and to develop a business plan that would increase program revenues.