The following courses are updated and may reflect current titles. Staff learn to recognize a variety of factors affecting their personal safety, techniques to minimize risk, and ways to recognize risky situations as they develop. Workers and supervisors can build knowledge and skills in critical safety areas. In particular, workers can build their knowledge and skills in crucial areas. Workers receive a background in cognitive information processing, and affective exercises help workers become aware of the role of self-knowledge in information management.
Workers participate in individual and small-group activities to gain insight in critical areas.
Supplemental Writing Skills for Human Services Caseworkers helps IM workers develop the specific skills they need for casework. A pretest allows workers to identify their current skill levels. Information activities review the basic grammar and effective writing. Optional writing exercises and other activities let workers put what they have been learning into practice. Workers can refresh their memories and practice skills in key elements of effective writing.