Individuals at most locations thought the system would be most applicable in urban settings. Commitment to using system components were stronger in locations where there was more urban representation. Commitment ranged from a high of 4.5 by agents in one location to a low of 3.0 by volunteers in another training site. Support staff in particular may feel that an additional workload is being dumped on them and may need additional support and training to make it work effectively. Volunteers may need training to better understand the implications and benefits of a volunteer management system.
Widespread support exists for implementing components of the system.
Successful implementation of the system will occur best with open communications among volunteers, support staff, and agents working together to benefit youth. Fear by leaders of changing system. Fear of termination. Apathy of leaders and objection to paperwork and formality. Agents' unwillingness to make it work.