At operating group level, it should act as a support system. Information technology ties processes and make them more effective. At interface level Information technology has to ensure that various operating groups work together. Information technology should ensure seamless flow of Information. At tactical and strategic levels Information technology should provide critical strategic advantage to the organization.
Strategy evolves from the top and is the reflection of the vision.
Thus, Information technology is not just an automation tool. It has to be well woven in the overall direction, which an organization sets for itself. To draw the real benefits of a technology, as powerful as Information technology, one has to devise systems with holistic view of the enterprise. 4.0 Evolution of IT empowered Management To derive a model depicting the role that IT has played in the field of Business and Management we have to look into the past and foresee the future. IT has come a long way.