Please make sure that you have flipped the card over so that the Library's return address appears. You will know that the card is oriented correctly if the clipped edge is in the upper right-hand corner. Some mail carriers do pick up materials left on the doorstep or in other places, but they are not required to do so. Please contact your local post office if you have questions regarding mail pick up or delivery or if you are experiencing mail problems. Postal regulations require that anyone who mails materials as Free Matter for the Blind and Physically Handicapped must register with their local post office.
Some post offices are more strict than others.
Any problems you may be experiencing may be cleared up by talking to your post office. If a mail carrier refuses to pick up materials, you are responsible for returning them to the post office, but ask to talk with the Post Master to see if the problem can be resolved. It is our pleasure to serve the patrons of the Talking Book Program and we hope that our staff, materials, and equipment will be treated with equal care and respect. A large number of overdue books or magazines, or repeated loss or damage to books and magazines. Repeated loan of books, magazines, or equipment to other persons.