All level one calls handled by technical support, inside or outside sales. Maintain support materials in hard copy or electronic format for inside and outside sales to provide to customers. Gather new information or create new technical support materials as needed to assist inside and outside sales with customers. Prepare demos and train staff on demos. Participate in trade shows and customer presentations as needed.
Training When traveling in the field provide training.
Write and distribute all technical training materials. New Product Development Provide design feedback to Engineering, Product Management and Marketing. Experience with the variety of OS i.e. Win 95, Win 98, Win 2000, Win NT, MAC, Solaris, Lunix etc. OEM mais aussi de la grande distribution. A la t te de l. quipe Digital TV, vous aurez la gestion des projets de d veloppement.