A Prescription for Organizational Health. Employee Relations Journal, Autumn 1985, Volume 11, Number 2, pp. This article presents a model of the mediation process and how it explores the potential effects of the use of mediation in workplace disputes. Traditional uses and application of the mediation process is discussed and how it relates to the workplace dispute.
Unions represent nineteen percent of the nonagricultural workforce.
Although company grievance procedures typically cover most areas of potential disputes in the workplace, they are restrictive in their flexibility. For this reason, many employees to not want to exercise their ability to use these procedures. The most probable cause is that employees do not want to let management make decisions about their own actions. The mediation model proposed in this article eliminated these obstacles. Mediation has the capability to identify and resolve the underlying problems that generated the dispute.