After requesting help from the Norris information specialists, he received more than 20 pages of annotated references overnight. The information specialists literally serve the globe with information. A Saudi Arabian flight engineer had an allergic reaction in his eye to neomycin and called an American friend, who immediately called the Norris Library. Kawakami directed the flight engineer to the Doheny Eye Institute's World Wide Web home page. From Saudi Arabia he was able to contact USC specialists in introcular inflammation and uveitis.
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