You say to yourself 'there has got to be a better way to solve problems and make decisions'. Life has taught us many ways to handle problems and make decisions. We learn to use the right tool in a given situation. Just as cough syrup won't help your sore back, lineament is not much good for the flu. Unfortunately in a group, such as a JHSC, our individual problem solving skills sometimes come up short.
Some members have favourite solutions they trot out to solve all problems.
For some people the 'solution' is to send more information to workers, others think training is the silver bullet. Some think that policies and procedures will fix any problem. While all of these approaches might be appropriate in a given situation, none of them works all of the time. What we need is a systematic process for deciding which solution is the best one in a given situation. This article outlines a simple six-step process to solve problem and make decisions.