Even when workers know they ve made a mistake, they have difficulty accepting criticism. The ability of supervisors to motivate workers through positive feedback is highly valued. Respondents suggested that managers should be slow to criticize and quick to praise. Assignment and instructions Workers value being asked politely to work, being told the purpose of the assignment and receiving complete instructions. In contrast, poor supervisors are impatient or rush through explanations, and do not like to be asked questions.
Workers appreciate supervisors who take the time to share the purpose of an assignment.
Clarity and completeness. Complete, clear instructions are valued in contrast to having to guess what the supervisor wants. Effective supervisors go beyond giving instructions to providing training. Chain of command . Workers do not like when someone other than their supervisor gives them orders.