It's made it more competitive. However, working at the hub is not for everybody, Williams said. Planes must go out. Packages must be delivered on time. Some employees can't cut the mustard.
Turnover becomes an issue.
For distribution operations, the typical turnover rate ranges between 30 percent to 50 percent. At its Memphis terminal, UPS employs about 800 people. White said he's looking for workers are who dependable, come to work every day and have plenty of personal fortitude. Sure, employers want people who get so motivated about their job that it gets in their blood. Memphis International is one of Northwest's three U.S. hubs.