May include simple tasks requiring an hour or less of effort. Normally Support Projects do not require a Work Request. Tasks not yet identified as to the extent of scope or time required to complete. Generally, all tasks should begin as Estimating then recategorized once requirements are determined. A field in the project database that is used to categorize projects.
Type is used to group projects for project, management, and accounting reports.
Critically urgent situations that require immediate programming or consulting tasks. These are serious situations that require programming or consulting tasks.