The THOR Teleworking Program is a great success. Our agents love it and our turnover rate has dropped to close to zero. Located in Louisville, Colorado, the company employs 66. Colorado's tightening labor market was making business difficult for growing firms. During a retreat and determined to find solutions, management discussed ways to attract new workers.
Teleworking is a new concept for many employers and, as a result, presents certain challenges.
However, for THOR, teleworking was a much greater endeavor. THOR management was determined to hire more than 12 new employees in the coming three months and set them up to work at home. Questions such as how teleworkers would submit their payroll hours and where would they be trained were addressed. Others such as who would set up the equipment at home and how quality control would be done were posed as well. These issues needed to be addressed quickly to get the program up and running in an accelerated timeframe.