Participants will work in small teams to apply the model in a case, and will have the opportunity to assess their own leadership styles. Managing For Performance Approaches to getting things done through application of prioritization techniques. This session will explore an approach to changing your career on purpose in order to further personal objectives. Changing careers needs to become a proactive part of our job descriptions - not a description of something that happens to our jobs. Effective Teams A review of the concept and characteristics of a team and the process of building team cohesiveness between information resources organisations and their customers.
Specific attention is paid to the unique challenges of projects and cross-functional teams.
The session explores the concept of a service culture and the methodologies, techniques, and tools which can be used to develop a service culture. In particular, it explores the development of service charters as an effective tool to effect cultural change. This session will reflect on the importance of key relationships in fulfilling our roles to promote effective use of IT in higher education. In our stressful, rapidly changing, and complex environments, it is essential to tap into the benefits of exchange with and commitment from the people around us. The session will explore current thinking about relationship-building and try out some tools for identifying and improving the key relationships we have at work.