Among these is the need to trust ourselves and each other, and to take responsibility for our actions in promoting the work of the Libraries. The emphasis is on moving from rigid procedures and policies, to flexible, empowering guidelines for behavior. Changes are always made with the intention of improving services beyond existing high standards to new levels not possible under previous structures. Organizational change is seldom fast, easy, comfortable or even understood. Effective organizational change depends on having a universally informed and supportive staff.
Support comes when the staff understands and shares the values and vision of the institution.
This document was produced on January 13, 1999.