Win2000 is not currently officially supported, but can be an option if done by agreement with the network manager. The ability to use both Windows and Macintosh platforms to access the same file on these services cannot be guaranteed. Software may entail a cost to user and training may or may not be available. This level of support applies to computers used off-campus that meet or exceed the following criteria. No others are supported.
Support is provided only when the computer is brought to support personnel offices.
In the case where unreasonable effort by Support personnel would be required to correct a problem, wiping and re-installing just the standard set of software may be the only offered option. It is the owner s responsibility to backup ALL files they wish to preserve in such an event.