What to do if you've got a virus infection Don't panic. Launch VirusScan if it's not already launched. Click Clean to get rid of the virus. VirusScan will inform you when it's complete. You may have to clean multiple files.
Some viruses can damage files so that they are unusable.
In this instance, your file is already beyond repair. VirusScan will disinfect the file, but may not be able to recover it. This is where backups come in handy. Learn more On a regular basis you need to update your anti-virus software.