We do not reveal specific information about users or other personally identifiable data to unaffiliated third parties for their independent use, except if required to do so by law. We maintain security standards and procedures regarding unauthorized access to customer information to prevent unauthorized removal or alteration of data. Limiting employee access to information Our director limits employee access to personally identifiable information to only those employees who need access in order to perform their assigned duties. The director is instructed to enforce with its staff their responsibilities in protecting subscriber's information. The City of Ottawa endeavors to make its information accessible to the public.
Some records however contain information that is either privileged or of a personal nature.
The Municipal Freedom of Information and Protection of Privacy Act compels the municipality to review such documents prior to their disclosure. Request to access such records requires a written request. All rights reserved.