Note that links to the full text of the FERS Transfer Handbook are available throughout this web site. Please be sure that employees are aware of this web site and that they have taken the time to explore the many resources provided here. Just because you have been charged with handling FERS transfer inquiries, you may not feel confident that you can answer all employee questions. You may at times feel that there is no way you can become knowledgeable enough of both CSRS and FERS to respond to employee concerns. You are only supposed to present employees with the facts, or point them in the direction of the facts, and let them make their own decisions .
Wrong answers can have serious, negative consequences.
Research the answer using this web site and other available resources. If you are still unsuccessful in finding an answer, you may refer the question to your appropriate agency personnel. Some of the following documents are in PDF format. Help for PDF documents is available here .