The culmination of his career came in 1989 when Walgreens, now with 45 stores throughout the island and its properties in Florida named Anglade regional vice president, the highest position held by a Puerto Rican within the organization. The title also makes Anglade the only Puerto Rican with responsibilities in the stateside retail industry. The average age of our stores is 6.7 years. We put money back into improvements and upgrade constantly. It's a shame other independent businesses don't keep up in that way.
Technology is the key.
What happens to make Walgreens better happens behind the scenes. Technology is invaluable to the customer, but it's the means by which a business can offer better services for less. In my father's day, people just went to the drugstore that was closest or friendliest or that gave credit. Not any more. Diversity and technology have combined to change the drugstore business.