This is a well-proven, highly interactive presentation that is complete and ready to deliver. Successful delivery of this one and a half hour course is NOT dependent on the skill of the presenter. Each of these can be further divided into four substyles for a total of 16 substyles. Communication styles telegraph how we like to give and receive information. The student learns that some communication styles naturally irritate those with other styles, but that each style is essential for the team to be successful.
Students use an individual inventory to identify their own styles.
They also learn how to identify the communication styles of others and techniques for presenting information so that it is more easily accepted by those with other styles. Most importantly, students come to understand that the full range of communication styles needs to be represented for the team to be successful. The philosophy is based on Tony Alessandra and Michael O Conner s 1996 book, The Platinum Rule. Those familiar with DISC or Meyers-Briggs will find similarities, although we believe this presentation is more easily understood and applied. It has proven to be suitable for audiences ranging from the executive suite to the loading dock and everyone in between.