Katzenbach, Jon R. and Douglas K. Smith. Harvard Business School Press, 1993. Katzenbach and Smith examined fifty teams in thirty companies to uncover an number of common sense and uncommon sense findings about what makes teams work or fail. This is a valuable reference for anyone struggling with how to create teams and keep them performing. All from Pegasus Communications.
Systems thinking is a key concept in most approaches to organizational learning.
These are some of the best and most accessible guides to systems thinking and archetypes we have seen. Leading Change . Harvard Business School Press, 1996. Kotter puts forward an eight-stage process for leading major organizational transformations that captures much of the current thinking about why some change efforts succeed and others fail. Good overview and logical methodology that should help anyone charged with responsibility for leading an organization to change.