There will also be resistance from custodians, secretaries, bookstore clerks, and other support staff who operate key components of the school's infrastructure. Placing learning first may change the roles of support staff, making them more visible partners with the professional staff. Support staff will be required to help manage and coordinate learning activities as faculty are freed to share their expertise and skills in new ways with students and each other. Some support staff will feel unprepared to take on these new assignments and will need encouragement, training, and recognition to overcome the natural resistance that will emerge. Student resistance .
Students know classes.
They know schedules. They have spent their whole lives trying to get As. Placing learning first would mean taking responsibility for learning and navigating their own pathway. Students will need a great deal of orientation to this new paradigm, and they will need early success experiences. We are beginning to see small islands of innovation.