While transcripts are listed by discipline, ITAs from other disciplines can benefit from related disciplines as well. So choose a transcript that is relevant both in discipline and in the communication point it focuses on. Give ITAs time to study the transcripts. Allowing ITAs to take various roles and read through the transcript aloud often helps to convey the flow of the discourse. Let the ITAs apply their analysis skills to discover the learning points represented in the transcripts.
Some transcripts provide positive communication models.
Others illustrate communication breakdowns. Let ITAs suggest ways to improve communication and avoid breakdowns in these situations. We hope that these transcripts will prove to be a valuable resource to ITA trainers and possibly motivate some to work up transcripts of their own. If you don't have this software you can download it for free by clicking on the icon below and going to the Adobe site. If you don't have this software, you can download it for free by going to the RealPlayer site .