Students can obtain free Internet access via Loyola by downloading a dialer file from the Web. Except for phone costs if a student is dialing in from outside the call range, there is no added cost for remote access to Loyola Internet resources. Just preceding and during the first weeks of the fall semester, trained student assistants called ResCons are available during extended hours to help students connect their computers. A Web site provides information about what computers are compatible with our environment and what students may need to bring with them to finalize the connection. ResCons are also available via phone and e-mail throughout the year to answer questions.
Students can direct questions to an e-mail address for quick responses at any time.
Students can also phone or e-mail questions to the Information Technologies Call Center. The University recommends and purchases for lab and departmental use computers with a standard configuration that is revised regularly to reflect industry upgrades and University use. These machines are installed and fully supported by Information Services. Software is distributed centrally via shared networks to all students, staff, and faculty. This mode of delivery means that software upgrades and additions can be seamless and simultaneous for all users.