The Visitors Center houses numerous exhibits and videos about the White House. The National Park Service recommends spending 20 - 90 minutes at the Visitors Center before the tour to enhance understanding and enjoyment of the White House tour. From the third Tuesday in March through the Saturday before Labor Day free tickets are required for the public tour. One family member may obtain up to six tickets. The ticket desk closes at noon, or earlier if the supply for each day is distributed.
Tickets are only valid on the day issues.
Advance tickets for the public self-guided tours are not available. Each ticket indicated the time when the tour begins at the bleachers on the Ellipse. After receiving tickets, visitors may leave the area but should return in time for a Park Ranger to escort the group from the Ellipse to the White House Visitor Entrance. In June through August the National Park Service coordinates free music performances at the Ellipse. About one-third of each day's tickets are held for groups arriving by bus.