A photo ID is required as part of the eligibility form. VTA Downtown Customer Service Center, located at 2 N. First Street at Santa Clara Street, San Jose. The hours are Mon. The hours are Mon. VTA staff visit locations such as Senior centers located in San Jose, Santa Clara, Cupertino, Milpitas, Gilroy, Morgan Hill, Mountain View, Sunnyvale and other cities.
Staff visits some sites on a monthly basis, others less frequently.
Other locations include agencies such as HOPE Rehabilitation and some public schools. A picture is taken and applications are accepted. Applicants must bring a valid photo ID with the application. The complete schedule of site visits is listed in the VTA publication, Take One. This is available on many buses and light rail vehicles and at local senior and community centers.