Workers will address and solve problems in these critial CSE isssues. Supervisors can gain important knowledge and skills in these critical areas. Managing Priorities, Time, and Information as an Agency Supervisor prepares supervisors to work effectively in the information age. Supervisors learn about and practice a variety of techniques to handle the flood of information and tasks involved in casework. Activities also focus on affective elements that influence how we intake and process information- elements that influence supervisors themselves as well as workers.
Supervisors can acquire helpful skills in areas critical to effective management.
Communication Skills for Supervisors helps supervisors examine and master the critical area of communication, verbal and written. First, supervisors learn how communication affects both performance and productivity. Then, supervisors can develop skills useful in a wide range of areas. Program Support, Policy Interpretation, and Monitoring introduces supervisors to the idea that the best way to maximize agency performance is to maximize worker performance. Supervisors can aquire those tools by examing these areas and issues.