All new technical personnel must participate in the formalized training. The program not only emphasizes how to perform the techniques but also how to perform them in accordance with Lancaster Laboratories' systems.
Trainees learn how to apply the information contained in the company's SOPs to clients' projects.
Each trainee must pass the built-in proficiency portion of the technical modules and written exams before working on actual samples. The trainees also learn about the company's pharmaceutical systems such as sample storage and retrieval, tracking of reagents and standards, metrology and instrument calibration, project management, and the role each group plays in the Pharmaceutical Division's operations. When they complete all requirements of the core curriculum, they move on to their respective departments for specialized training. Most trainees make the transition from the quarantined training to their departments three weeks after they come on board. A single trainer presents core courses so that consistency among analysts and technicians is ensured.