The daily activities of IRSTs involves exchanging information with peer groups all over the globe.
Some countries use a variety of languages even within their own internal borders.
Exchanging information between such differing groups is bound to be prone to confusion and misunderstanding. The purpose of this document is to suggest some simple ways of avoiding some common mistakes, thereby limiting any confusion. Confusion in communication introduces lengthy delays in the resolution of computer security incidents. This is to the detriment of everyone. Confusion should be avoided at all costs.