If your total visit time is two hours or less, a portion of the valet parking fee will be refunded to you. Park and Ride Park and Ride, the Medical Center's 24-hour shuttle bus, transports patients and visitors between the parking garages and all of the medical buildings. There are special telephones that allow you to access Park and Ride at many of the Medical Center main entrances and in parking garages. Information about purchasing a pass is available at the information desk at The James. The Guest Services office addresses all concerns about patient care and patient satisfaction at The James.
Staff also works to resolve problems with lost or damages property.
Please call 293-5485 if you would like to speak to a representative. For questions, call 293-3313. A United States Post Office is located in the first floor north wing of Doan Hall N129. Postage stamps, money orders, letter and package mail services are available. The Pastoral Care Department helps patients and their families in meeting spiritual needs.