Formal reports on claims submitted and publisher responses are available. Claim reports format and frequency is customized to reflect client preferences. Cancellation and refund procedures vary with circumstances. For renewals, our standard practice is to generate a single annual renewal invoice. However, this procedure can be varied to meet client needs.
Some clients choose six-month renewal invoices, or a quarterly schedule.
Materials are shipped to clients on an agreed schedule - daily, weekly or less frequently. Basch Subscriptions maintains a Web site. We usually require 5 to 10 working days to generate the first report in a new customized format.