Badge issuance is documented and analyzed on a weekly, monthly, and yearly basis, except during January when volume is great. There is another Not applicable badge issuance by office. Institute a formal training program for temporary staff to provide adequate help in peak times. Trained staff should work specified periods and replacements should be available when the need for temporary staff arises. 1 Written procedures now describe on the job mentoring programs for temporary employees.
Temporary employees are now available at peak times.
Fully Partially None Comments Date A.1. Terminate pending and planned expenditures for system upgrades until a system re-evaluation can be completed. Not applicable A.2. Enforce the technical support contracted for with CAC or cancel the contract with CAC and seek another contractor. Re-assess House needs to determine if further investment in the current House ID system is warranted.