The BBB AUTO LINE program handles ONLY complaints against a participating manufacturer involving alleged defects in a vehicle's material or workmanship or manufacturer warranty problems. If your complaint involves a local dealer, or a manufacturer that does not participate in this program, you should use the general consumer complaint form to submit your complaint. Use this form to request a BBB AUTO LINE claim form and program information appropriate for your state and the manufacturer of your vehicle. The manufacturer will be notifed of your request, and may contact you for more information about your claim.
Some manufacturers participate only in selected states.
Vehicle Problems Please provide a general description of each problem with your vehicle, and tell us how many times the vehicle has been in for repair of each problem. We do not need dates or mileage. Also, please indicate if the problem is past of current.