Systems developed In-house and those using software such as GroupWare may not cost much in actual dollars, but may incur higher staff costs. Careful research into a vendor's prices and astute contract negotiation produce advantageous purchase prices. Equally important as cost are library needs , which must complement and enhance the larger information goals of the institution. Investigation of integrated systems is a perfect time for an information audit. Knowledge of the collection, user patterns, and awareness of the availability and cost of internal and external resources are valuable tools in defining these needs.
Statistics come in very handy for needs assessments.
Report generation upgrades. Enhanced access for the visually impaired. Context sensitive help. Search engine upgrade. Enhanced information delivery.