Everyone wants an edge in attracting and keeping customers. Every day, in every market place, organizations are competing for customers. Leslie Charles, author of The Customer Service Companion, will provide a stimulating session for service improvement. This session will help your organization strengthen customer service by making it a way of life for everyone.
Service provides that special edge when it s built from the inside out.
Leslie has the uncanny ability to get inside people s minds and hearts, inspiring them to take positive action. She s a credible, conscientious authority who provides the ideal mix of inspirational insights, humorous sound bites and practical you can do it steps.