While every effort is made to accommodate emergency or unanticipated requests, advance notice is especially important during the winter months. The Department on Aging receives funding from a variety of government and private agencies to provide transportation services. Since these funds do not meet all the needs for service, donations from passengers toward the cost of each ride are necessary and encouraged. For some transportation, set fees are charged. New volunteer drivers are always needed and welcome.
Volunteers decide where, when and under what circumstances they're willing to drive.
Others may only be available on certain days. Volunteers specify whether they're interested in driving within the city, county, or to places such as Marshfield, Wausau or Madison where some riders must go for medical care. Volunteer drivers always have the option of declining a request to drive. Volunteer drivers are reimbursed for mileage.