No general tax base revenues are received yet our rates are well below those of many of our sister utilities. We want our customers to be satisfied with the service we provide and we encourage them to call us with any problems or insights they might have. Service is provided to approximately 23,000 customers within the corporate limits of the City of Murfreesboro. In addition, sanitary sewer service is being provided to areas served by Consolidated Utility District in developing areas close to the city limits. A seven-member advisory board has the oversight of department policy and financial operations.
User charges provide the sole source of revenue.
A department employee is on call after hours, weekends and holidays to respond to emergency needs. Service - Service is initiated by visiting the customer service office. Customers will be billed until service is cancelled. Billing - Department personnel read every meter and customers are billed each month. A voided check or deposit slip is required to initiate bank draft.