It took me six business days to get an answer to the first one I asked. They now appear to be riding the no-support trail, a dead end not far ahead. I signed up with the my current hosting service quite some time back. I liked the performance and support very much. Now both are slipping.
Support is a joke.
Replies are incorrect, and often off target. I'm stuck with Windows. And I'm stuck with Adobe for now, if I want to support MAC users. But Eudora is not the only mail handling program available. And hosting services abound.