I don't seem to have the right hardware or software. There are many possible hardware and software difficulties that you may be having. If you are using your own computer and need help, refer to the Technical Requirements page. Hardware and software on campus computers meet Semester Online Technical Requirements. To view the location of these campus computers, refer to the Access Point Labs page.
Some courses have specific requirements that are either required, or that they run better with.
Usually most of the required programs come on the CD with the course. When I go to play videos in the course Professor Nemrow's picture doesn't show up. There is a puzzle piece in its place. It sounds like you might not have all the Plug-Ins for the course installed. Each plug-ins title should be listed in bold letters centered in every section.