On occasion, individual departments deploy solutions for a specific purpose without considering organization-wide requirements. While the chosen application may satisfy short-term requirements, frustration will mount over time as other departments within the organization inherit an application that is not designed to satisfy everyone's needs. Integration Deploying a solution that can satisfy the diverse range of users without increasing operational costs requires applications that can be readily integrated into the operational environment. Enterprise systems tend to be smaller and more centralized than their service provider counterparts, which makes them easier to monitor and allows for control of the less mission-critical applications they deliver during the deployment of a new solution. The large number of systems within a service provider make the problem more complex.
Service providers require seamless integration to deploy new services without manual intervention.
Therefore, performance management systems must integrate and interwork with ordering and provisioning, billing, workflow, and trouble-administration systems, among others. Conclusion Service providers must deploy carrier-class solutions to meet their performance management requirements. Short-term solutions based upon enterprise applications are often not scalable or flexible, nor can they be easily integrated into increasingly complex environments.