Skills Seminar A development of management awareness of the dynamics of organizational behavior through laboratory experiences. Emphasis on case discussions, small group action and role playing for the acquisition of attitudes, and skills for effective managing and changing in an organization. Conflict Management and Negotiation Analysis of conflict in organizations and strategies and processes for effective settlement or resolution of that conflict. Emphasis on the practical aspects of institutional and extra-institutional processes outside the conventional legal system. These dispute resolution methods include negotiation, mediation, arbitration and fair hearing.
Students participate in a variety of exercises including simulated negotiations.
Through these exercises students explore the basic theoretical models of bargaining and test and improve individual negotiation skills. 3 units 159.Applied Management Skills Seminar is designed to introduce the first level manager to the supervisory skills of everyday managing in contemporary organizations. Focus is on strategies designed to improve and develop areas such as delegation, discipline, performance appraisal and feedback, counseling, communication, interviewing and time management. 160.Organization Performance and Change Seminar focus is to identify contemporary strategies to maximize individual and organizational performance. Public Agency Decision Making.