Students have the right to expect effective instruction and to have their performance evaluated solely on an academic basis. Students should be informed by each instructor at the beginning of each course of the procedures and standards, including class attendance requirements, etc., by which they will be graded. Any student who believes unfair treatment has been received in the classroom has the right to seek and receive from the instructor the reason for the instructor s action. If the student still questions the fairness of the instructor s action, the student has the right to appeal in turn to the head of the department or division, the dean of the college in which the course is given, and the senior vice president and provost. The faculty have a responsibility to students that transcends the classroom.
Students have a right to expect reasonable access to members of the faculty.
Faculty members shall maintain office hours and establish alternate means of communication which are reasonable and convenient both for themselves and for the students whom they teach. Students shall be informed of these arrangements at the beginning of each course of study. All students are entitled to sound academic advisement and should be provided with competent academic counseling whenever the need arises. Referral will be made to a faculty member for advice in the area of the student s intended major when requested by the student or suggested by the advisor. Each student in an upper college or the graduate school or a professional school has the right to have an academic advisor who is a faculty member of the department or school in which the student is enrolled.