In this article, Peter Seebach explores ways in which a designer, flush with the newfound power of authoring tools with capital letters in the middle of their names, can keep the heathens at bay, and ensure that only the chosen view his work. According to a recent critical incident analysis, users' most important Web tasks involve collecting and comparing multiple pieces of information, usually so they can make a choice. Designing Web Usability Jakob Nielsen is on a crusade to make the Web easier to use. His latest book, Designing Web Usability, takes what he learned through years of usability testing, both on and off the Web, and applies that knowledge to Web site design. When considering use of a form, it's important to remember how much most people hate filling out complicated ballots, tax returns, registration forms, and surveys.
Web forms are no more fun.
Just as ensuring the usability of a paper instrument requires cognitive testing, ensuring the usability of an electronic instrument requires usability testing. Both cognitive testing and usability testing have their roots in cognitive psychology and its findings on human thought processes. Buttons, links, and other interactive elements should respond to elementary user input. Check the FAQs on this site, good stuff. In this article, Jakob Nielsen describes why the common ways of organizing a development project fail to deliver sufficient usability, and explains what does work in terms of his recommended usability engineering lifecycle.