In order to ensure that IOPS is effective, members must participate in IOPS activities and contribute actively to its goals and objectives. Members pay annual dues which support IOPS personnel and activities. IOPS works as appropriate with others, including other Internet organizations, the information industry, vendors of Internet equipment, and other interested entities. Implemented a shared trouble-ticket system to facilitate the exchange of information in order to assist in efforts to deal effectively with Internet service outages or degradations. The operation of IOPS is directed by an Executive Committee.
Technical work is performed by working groups comprising employees of the member companies.
Most work is accomplished at IOPS plenary meetings, which currently are held approximately quarterly. The fundamental purpose of IOPS is to increase the integrity and reliability of the Internet. The group therefore has a commitment, to the maximum extent feasible, to make public any results which will contribute to that end.