It took me about five minutes to get this system up and running. While this computer is not a speed demon, it provides acceptable performance for most everyday uses. It can even handle a demanding game like Quake III Arena, so long as you keep the graphics settings at a minimum. The WebPC is marketed to novice and mid-level computer users. For these folks, who may not be completely comfortable with all the intricacies of a personal computer, Dell is emphasizing a slick help feature called E-support.
Users can press a button on the front the WebPC to bring up a built-in help screen.
From this screen you can do rudimentary troubleshooting, with simple fixes for the most common problems. If your problem isn't solved right away, the feature can grab more information from Dell's Web site. If that doesn't fix things, you can initiate a chat session with a Dell technician. I thought that, while useful, much of the language and tools accessed by this button were probably too technical for novice users. For example, a test for monitor problems asks the user whether to conduct an LCD Pixel test or run VESA Test Patterns.