Similarly, we must limit tech support to issues related to connectivity only. We can only offer such help on a consultancy basis, or we may refer you to other specialists. Providing such additional service shall not be construed to mean that In-Site is obligated to provide such service. Monthly charges accrue from the time you sign up until the time you formally cancel with written notice via email, postal mail, or fax to In-Site. Much like having to pay for a rented movie even if you don't watch it, you must pay for your Internet access ability even if you don't log in and use it.
Some services are optional and provided at a nominal charge.
Unless you are running your own domain name server, all Domain Name Registrations MUST be done by In-Site staff. We insist on processing any and all DNS requests that reside on our servers. Similarly, we cannot move domains to In-Site from other ISPs in cases where unpaid debts to the former ISP are a problem. This means that you may not use more than one of In-Site's modems at the same time. If you are found logged in more than once over a modem connection, we will assume that your password has been compromised and will immediately suspend your account.