Includes performance analysis, needs assessment, program planning, learning principles, and instructional design.
Students can speak effectively in front of a group, or as part of a group.
Students can demonstrate effective listening skills through their ability to analyze and interpret verbal messages for content, context, and affect, as well as retain messages acquired from the listening process. Students are aware of cultural diversity and its implications. Define needs assessment. Explain the differences between training, development, and education. Discuss the important theories of motivation.