This paper prevents the fuzzy outline that occurs on regular copy paper or on bond paper. Some printers mix colors to achieve black. Run a couple of color images through the printer on a weekly basis to keep the cartridges running smoothly. Clean the cartridges often. Many of the printers come with software that offers cartridge cleaning functions.
Some printers also have a manual cartridge cleaning capability.
This action prevents the cartridges from drying out. Keep an extra cartridge of each color on hand. Due to time constraints, I cannot assist with complicated troubleshooting of an inkjet printer. I can take a quick look at the printer and determine if anything obvious is amiss. You'll need to get authorization from the company to return the product.