We are unable to give credit for reaching a wrong number or connecting with a computer modem, fax, answering machine or pager. You will continue to be billed during Winter Break. The system is not available on Saturday. Envelopes are provided. Payments are processed as soon as they are received.
Telecommunications can prosecute students who commit fraud against another student.
Telecommunications can issue a credit to students who complain of unauthorized long distance calls that appear on their bill. The student must contact Telecommunications with their complaints within 60 days of the billing date in order to start an investigation and receive any credit. The results of the investigation are then sent to the WMU Public Safety Department for further investigation. Upon a complete investigation Public Safety will forward their report to University Judiciaries.