Each service department has been involved in the design and use of the form for their specific unit, and they want to help customers use their services. In general, the ERFS functions as a request form, a payment authorization, and finally, as an electronic medium to post charges and credits.
Some additional information is required, and other information is optional.
Required boxes must contain data for the form to progress. The object code being charged will default to what is typical for the Service Provider, although it can be changed. The form also contains several built-in edit checks. Error messages will alert requestors if information is omitted or incorrectly formatted. Requestors may elect to split cost between multiple accounts or between multiple object codes within one account.