Tech can get in the way of providing good mission. As you can tell, I am strongly pro-tech, and an advocate for your organization to use the tools that technology provides us to the maximum mission effect. However, I would be naive and would be giving you bad advice if I didn't remind you that tech is just a tool, and not a panacea. It won't fix a poorly managed organization that doesn't care about its markets, doesn't value line staff, doesn't recruit and retain good volunteers, or doesn't pay attention to its finances. To think so is the same as assuming that just buying a van will allow you to deliver meals on wheels, or having a receptionist guarantees prompt customer service.
Tech is a tool.
A wonderful, flexible, helpful, fascinating tool. But the tool is not the issue. How well you use the tool is the issue. Further, technology can get in the way of good mission, usually without us even realizing it. There are a lot of security issues.