This material is based upon work supported in part by the National Historical Publications and Records Commission under Grant No. 96023.
Technology is viewed as a key component in improving government business processes.
Government agencies are applying new technologies to conduct an increasing amount of their business electronically over networks. These technological changes are having a substantial impact on agencies abilities to create, manage, and use electronic records to support their legal responsibilities and business needs. Government agencies often create electronic records in a myriad of forms and formats but they often lack adequate tools to manage the growing number and variety of electronic records. Others face the problem of linking documents created in different forms and formats to business transactions. As a result, many agencies are finding that their electronic records do not meet their organization's evidentiary needs.