For other types of questions and help, please visit our On-line Advising Center . Desk Assistant P.S. Be sure to check if your question is answered in the links provided below. For private questions, please complete our on-line student help desk form instead. I am on a wait list. Since online courses rely primarily on the use of hardware and software, there may be times that you experience technical problems which will interfere with your ability to complete course assignments.
Technology is no panacea.
Hardware breaks down and software incompatibilities exist. Foothill College does not have the resources to help with technical problems that occur on YOUR end. We will work diligently in resolving any problems that may arise on our end, such as network down-time, course access problems, passwords, etc. When to Contact Your Instructor Please notify your instructor immediately if you are having problems accessing course materials over the Internet. You may also notify your instructor if you forget your password, register late, or need permission to add a class.