Annual Code and Satellite Check . The satellite business is a dynamic one. New satellites are launched and old ones inactivated all the time. For that reason, it is critical that you have your list of codes and equipment checked by a reputable technician once a year at a minimum. This updating process will help to ensure that your receiver is accessing the right satellites for your programs.
Some satellites are low-powered and provide weak signals.
If both bands are accessible and properly programmed, switching from one to the other will provide you the versatility to select the stronger of the two signals, thus providing clearer reception. This should not require a new dish, only hardware. The advantage of having the option to switch to a stronger, clearer satellite band when a signal is coming in weak will generally outweigh the cost associated with the upgrade. Points of Contact . The guidance noted above will hopefully help you to access our satellite programs more easily, but may not resolve every single issue you have.