Some photographs work better than others.
Should we receive a photograph which we think may pose a problem, a customer service representative will contact you before the pendant is laser engraved to let you know that we will manipulate the image to the best of our ability but that the pendant may not have a sharp image. Mechanical engraving is to laser engraving what an image produced by a dot matrix printer is to one produced by a high quality, high resolution laser printer. Yes, every photograph received by PhotoScribe TM will be returned with the finished pendant. Once we scan the photograph we place it in a protective pouch for safe keeping. No, the PhotoScribe TM portrait is permanently laser engraved into 14k gold.