Dario Bottger, an expert in issues associated with localization of educational materials, will chair the development panel. Learning paradigms are often different from culture to culture. It makes sense to provide customer support in the native language of the customer. It makes the adoption process that much easier for the customer that requires it. A significant percentage of this population base also speaks Spanish.
Trends are similar in Texas and in Florida.
As the need develops, additional languages will be added. A medida que la necesidad sea haga aparente, otros idiomas ser n a adidos al programa. The announcement of bi-lingual customer support marks the first time an online CLE provider has offered customer support in multiple languages. By offering Customer support in an attorney s native language, the online training community is signaling a desire to meet customer needs in a convenient and trouble free environment. This is just the first step in the localization of professional training in the customer s native language.