This means that social workers will need to provide Internet access in agencies if the vast resources some client's need are going to be tapped. We often do this with telephones now. In this age information is power. Clients without access to web based information are and will be disempowered. This means that social workers need to advocate for getting the Web into the office and need to learn how to use it well.
Scared clients are poor evaluators of information.
Stressed clients become vulnerable to quackery, misinformation and outright fraud. Social workers need to help people discern between genuine help, questionable resources, and rip-offs on the Web. This means social workers must develop new critical skills for evaluating web information. Finally, the profession cannot advance without technology. Ancillary colleagues from other professions are embracing the Web at a fast clip.