Visit residents in long-term care facilities, assist them with personal matters, and investigate and resolve complaints pertaining to their received care. The Ombudsman Program assists individuals from any income bracket and is the only program in San Francisco that advocates for the rights of residents in long-term care facilities through direct contact with the residents themselves. It is also one of the most widely used programs in the City for obtaining information on long-term care placements. Contact John Yengich Community members, especially seniors, are needed to help with outreach and other activities. This innovative model, new to San Francisco, bridges gaps in services available to seniors.
Services are voluntary and at no fee to seniors.
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