Topics include professional growth, patient communication and patient techniques, patient records, correspondence, telephone management, appointment scheduling, and financial management. Student will be oriented to medical office atmosphere and patient needs via role-playing. Advanced medical office administrative procedures using software is explored. Topics include computerized billing, scheduling appointments, patient data forms, and filing electronic claims. Preparation for the CMA exam and job search skills included.
Students manage a computerized medical office environment.
Productivity is emphasized through the application of word processing competencies needed to produce acceptable business documents. A second-level course where productivity is emphasized through the application of advanced word processing functions. Emphasis on computer mastery with the MS office suite software, for the purpose of adding value to the administrative function in offices. OADM250 Office Transcription Skills Provides students with a high degree of competency in the mechanics of the English language. Students prepare transcripts of documents dictated on audio tapes.