This business is responsible for the repair and distribution of support parts to service HP products throughout the world, which means supporting several thousands of parts and shipping to thousands of locations. The cost of keeping an inventory of these parts is huge, so a solution had to be found to reduce inventory and warehousing costs by using supplier-managed inventory when possible. The e-fulfillment system was developed incrementally over the past two years to allow a way to connect directly with suppliers to allow them to receive orders and ship them directly to customers or other HP field office locations.
Suppliers also use e-speak to communicate with their customers.
Data is exchanged between business partners over the public Internet using XML protocols based on Rosetta Net business transaction specifications. He has worked for HP seven years. Copyright 2001 Interex. All rights reserved.