God is a holy being and He is just and merciful. Because He is just He demands death to anyone who sins. That leaves us with a major problem since we have all sinned. Yet as I said He is a merciful God and loves us, so He does not want us to have to pay that death sentence. Because He is holy He cannot just forgive and forget our sins.
Someone has to pay for our evil.
That is why He sent His Son to die for our sins. At that point we cross over from death sentence to life. This is important to your problem for two reasons. First if you don't realize that you are a sinner in need of a savior then you will not be able to get right with God. If you never get right with God, you won't have any right to expect Him to help you.