This is what it would be like if Internet Service Providors like us didn't discourage unsolicited e-mail. Technical support is charged with assisting customers with technical difficulties in using dbtech.net or the Internet. Note that Technical Support may not be able to help you with billing problems. In cases of extremely heavy volume more time may be required. As our billing staff does not work on the weekend, email sent to this address over a weekend will not be responded to, or in most cases looked at, until Monday.
Telephone calls to our staff receive priority over electronic mail in all cases.
We have recently increased our staff of technicians in order to speed response times. If no one is available to take your call, please leave a message on our voice mail. A beeper service for emergency support is in the works. We will make an announcement about this shortly.