Added resources make a substantial contribution to the library's resources. Unacceptable No program. Vacancies remain unannounced and new staff are expected to learn on the job. No definition of staff weaknesses and, therefore, no attempt to help staff improve performance. Unavailable to staff and little interest shown in their work.
Staff has little understanding of their place in the library system.
Poor General training program which does not address individual staff responsibilities or tasks. Little consideration of staff weaknesses. No staff development planning. Generally unavailable to staff. Rigid reaction to staff suggestions for improvement.