Highly motivated and committed employees are excited about their work. Theirs is an open, accessible, and supportive environment led by a competent, interdependent senior management team. This is a culture where everyone, inside or outside the agency, is treated with respect and dignity. Effective human resource management is reflected in the attraction, retention, and deployment of skills and experience throughout the organization. High performance standards, communicated clearly and maintained consistently, are augmented by a strong development program which emphasizes both individual and team skills.
Senior managers are creative in their use of a variety of human and financial resources.
They actively seek cross-program opportunities to extend the agency's capacity to fulfill its mission. Technology is used creatively to strengthen all aspects of the agency's operation, and a growing mix of public and private funding sources is ensuring fiscal stability. Organizational Identity Need to clarify mission and purpose 2. Need to determine public vs. private status 3. Need to improve community awareness Need focus on needs from consumer perspct 7.