Impact of Decisions Inside Department Considerable. Outside Department Minor. Outside University Moderate. Judgement Judgement Requires judgment to set priorities, evaluate results, coordinate work with others, and so forth. Duties include different and related processes and methods.
Work is typically routine and requires general instructions.
Customer Service Internal Service Handles routine customer problems between customer and other departments External Service Acts as the customer's primary point of contact Environmental Conditions Working Conditions Work is normally performed in a typical interior work environment which does not subject the employee to any unpleasant elements. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.