Years of research, development and field-testing are incorporated, as well as the pitfalls, challenges, helpful hints and clever techniques we've learned along the way. By Vivian Jenkins Nelsen Explores the origins of the user's diversity attitudes. Users chronicle their personal history of experiences and attitudes regarding a wide range of specific groups - an opportunity for reflection that prepares the user for group discussion. Step One in the diversity training process. Nelsen A nuts and bolts guide that leads the user through a process of self-assessment and personal planning.
Users survey their own attitudes in detail, correlate the data and map a plan of action.
Step Two in the diversity training process. A four part series designed to clarify and resolve conflict between individuals or in a group setting, and train individuals or groups in diversity conflict management and prevention. Volumes III and IV address group conflict. Reflection A Personal Assessment Guide Identifies the user's style of conflict management and provides insight on cultural differences in handling conflict. Examines and analyzes personal history and experiences that frame our responses to conflict.