Primary responsibility is to provide assistance to individuals and families that sustain house fires. Four teams that rotate on-call duty. Each team serves a week at a time. Notification of team occurs from a dispatch center or through the chapter s answering service. Team members carry pagers for emergency contact purposes.
Teams provide basic assistance overnight, on holidays and on weekends until the office opens.
This assistance comes in the form of vouchers. This enables our on-call teams to assist disaster victims with emergency lodging, clothing and food. All requests for assistance from the community are verified through reports from the fire department and Red Cross damage assessment findings. The on-call team is the first line of response to any type of community disaster. 2000 Disaster Services casework 58 families have received assistance.