He may have been blinded by all the camera flashes and video lights being stuck in his face. In view of such incidents, the government has considered limiting or banning cigar factory visits. In fact, they were banned for a time late last fall at Partagas and La Corona. The unions are strong, however, and although they realize that such visits may inhibit workers' efficiency and quality, they also see the tours as a revenue source. A part of the entrance fee is given to the factories and the Ministry of Agriculture, which use the money to improve the workers' lives, including providing better food, medicines and child care.
Visits are free but very limited.
You only see workers rolling cigars and none of the other processes. However, it is a much more relaxed tour than the ones in Havana. In addition, Francisco Donatien has an excellent cigar shop with a knowledgeable and helpful staff, and you can visit the nearby tobacco fields. Whichever option you select, the next time you light up a cigar you'll have a better appreciation for it, especially the labor and workmanship that went into its production. The views, sounds and smells of the factories will always be with you, not only in mind but in smoke.