A. First we repair damage to the FPL facilities that produce power and the lines that carry it from our plants. Then we focus on restoring power to the customers who provide essential services to your community, such as hospitals, police, fire stations and television or radio stations. C. Next, we repair damage that will return power to the greatest number of customers in the least amount of time. Once major repairs have been made, we begin working to restore small groups and individual customers. We may need to work elsewhere to fix the problem affecting you and your neighbors.
Storm damage can affect main power lines, individual circuits or both.
It's possible that your individual circuit is damaged or your home could be on a different main power line than your neighbors. It also may be possible that your home needs internal electrical repairs before you can receive service. We work aggressively to restore power as quickly as possible after a storm, and bring in crews from other states to assist. We then repair damage that will return power to the greatest number of customers in the least amount of time. Finally, we restore small groups and individual customers.