Telephone access to a technical support representative. Support on a per-incident basis until the issue is resolved. Response within one business day. Unlimited access to our online Knowledge Base and FAQs . Unlimited access to our online Discussion Groups .
Support is limited to general product usage questions.
Questions relating to external functionality such operating systems, development environments, third-party products or various Windows technologies are not included. Indigo Rose offers Consulting Services to handle these types of requests. All services are provided subject to the current Support Terms and Conditions . Premium Support Premium Support provides registered users with priority telephone, fax, email and web support on a per product, per developer annual subscription basis. Technical support via email, web, fax and phone for 1 year.