To assure total understanding, confidence and acceptance of the system by all members of the organization. To ensure all benefits are fully realized with maximum utilization of the system's features and capabilities. Your Account Manager Your Account Manager is responsible for planning and implementing a training program using the configuration and programming information already collected. This familiarity with the customer allows the Account Manager to prepare a training program which accurately addresses the customer's needs. Account Manager's work closely with the customer on scheduling, format, size of classes, etc.
Scheduling is designed to minimize disruption of customer operations.
Our experience has taught us no two customers' needs are alike. This is why we offer the ultimate flexibility in training. Console User Training Console operators receive individualized training before, during and after the system is put into service on your premises, with your new console. This gives the operator an accurate feel for the console and how calls are processed. As the system is put into service and incoming lines are switched to the system, your Account Manager will remain alongside the console attendant to provide assistance and instructions where needed.