Wherever possible, students explore real business problems and opportunities. The workplace is used as a learning laboratory and as a focus for assignments which form the basis for continuous assessment. The open learning approach allows participants to study without taking extensive periods of time off work and away from home. The programme recognises that managers face differing workplace pressures at different stages in their careers and it can be tailored to specific needs. For example, when work pressures or overseas postings interrupt students' studies, the cycle of presentation allows them to rejoin the programme at an appropriate time.
Students continue to work while studying on the programme.
The knowledge and skills gained through the programme enhance career prospects within the hospitality industry. The certificate course also includes Organisational and Information Management, while the diploma course includes Operations Management. All modules are considered within the context of contemporary practice within the international hospitality industry. The certificate stage incorporates a work-based business scenario. The diploma and MBA stages include work-based projects.