This course also includes the topic of scheduling in job shops both in manufacturing and services. Senior standing is required. This course is designed to enhance management knowledge and skills in the design, implementation, and control of operations activities. Through the use of the case method, computer applications and research assignments, students are exposed to contemporary operations management concepts including service operations, high value added processes, quality management, and materials management systems. In this seminar students learn to identify and understand the trends in the sociological, technological, and managerial environments that management will face in the late 1990's and early Twenty-First century.
Students also learn to develop philosophies and styles in order to deal with such trends.
Senior standing is required. The focus of this course is to develop understanding of where conflict comes from within organizations and how it can be managed effectively, and to empower students with some of the skills and strategies needed to become members and leaders of effective team units in the workplace. The successful manager of the future will be the one who knows how to create an effective team climate and how to respond to and manage organizational conflict. The focus of the course will be on the roll of the manager in influencing and responding to conflict, and developing and empowering effective team units. Senior standing is required .