What's needed is intelligent, predefined profiles, automatic configuration and simple interfaces. Rapid and frequent changes also demand tools that are simple to administer and adapt to a range of operating conditions. Firehunter is actually targeted at e-businesses. Firehunter can track complex e-business transactions with a simple tool that allows the transaction to be modeled at the desired granularity. It then generates the appropriate virtual transactions to measure the performance of the transaction steps.
Staff can customize a set of virtual transactions and create new ones with minimal effort.
Another winning feature is the user interface. It's actually easy to understand and use. There is some overlap with Firehunter, as well as complementary functions. Another emerging player looking at the bigger e-business management puzzle is Response Networks. These vendors are worth a serious look for managers who want an e-business management system rather than a set of point tools.