Evaluated, purchased, installed and provided training and technical support for computer hardware and software for the 101 st Airborne Division. Graduated March 1998 with a B.S. in Computer Science from the State University of West Georgia, GPA 3.50. PC hardware and software troubleshooting and repair. Network Administrator and Technology Project Manager for the Newnan campus of the State University of West Georgia. Responsible for supporting and troubleshooting the hardware and software issues for the staff and students of the Newnan Campus.
Support includes hardware troubleshooting and replacement, software education, and user assistance.
Included in the duties are hardware and software support of 50 computer systems, new computer and printer setup and installation, network client connectivity to network resources and applications. Additional duties include responsibilities for anything you can talk into, listen to, turn on, plug in, or flush. Technical Support Specialist. Responsible for supporting and troubleshooting the hardware and software issues that arose. Support included hardware troubleshooting and replacement, software education, and user assistance.