International Federation of Library Associations. The IFLA Fax Guidelines. Journal of Interlibrary Loan, Document Delivery and Supply . International Federation of Library Associations. IFLA Guidelines for Sending ILL Requests by Email.
Several procedures are particularly important when performing international interlibrary loan.
Interview the patron to get a complete picture of what information or source is needed and how it is to be used. Verify the citation in a dependable source so that the record is complete and correct. Always check to be sure that the item cannot be found in the United States. If the item cannot be located in the U.S., locate a foreign supplier. If a foreign library or document supply center is found, address this organization directly.