The application is finalized with the electronic signatures of both the Lay Health Promoter and applicant. Currently, the applications are sent electronically to the state Department of Social Services, and from there are faxed to the appropriate local social service office for processing. Eventually, the transmittal process will be automated so that the applications are uploaded to the Central office's mainframe system and then forwarded to the appropriate local social service office, electronically. Initially, the E App Program is to be piloted by VA Covering Kids local projects. The VA Covering Kids Program plans to report on the client feedback from the satisfaction survey that is included in the application.
Users can print out the form, fill it out and fax it to the state.
In 2000, the state modified the form to include open fields and drop-down menus so people could complete the form online, print it out and send it in. Also in 2000, DSHS and WHF began the development of an interactive application, operating in a fashion similar to TurboTax. The CSO agreed to modify its online application to create a freestanding children's medical application. This application is now online for testing. Later this spring, outreach workers will begin using the online form to submit applications.