We delete the email addresses provided by the child as soon as the email is sent. At our Help Desk page, we ask users to provide us with technical information about their computers and their use of our site, all through pull-down menus and multiple choice options. The only information the user can enter is the URL of the page where they encountered the problem, a description of the problem, and their email address. We use the email address only to respond to the user about the problem. Similarly, our Bug Report collects information about problems users are encountering at our site.
Users can describe the problem, and provide their email address.
We use the email address only to respond to the user about their problem. This helps us keep track of the number of visitors to our site and allows us to gauge the areas that are of the most interest to our members. The cookies do not contain any personally identifiable information. Our cookies are not linked to any personally identifiable information. However, we do share aggregate information, which is not personally identifiable, with our advertisers to help them better understand our services and to monitor the reach of their advertising on the service.