The original purchase receipt must accompany the return Product to establish the Warranty Period. Simple Technology will not be responsible for the lost data, regardless of cause, recovery of lost data, or data contained in any return Product. Product that arrives damaged in shipment, without an RMA number, or without the required purchase information, will be returned at your cost without repair or replacement. Simple Technology cannot be responsible for returning such items. All Products require careful packaging.
Simple technology recommends the use of original packaging.
The RMA number must be placed on the outside of the package along with your name and return address. Only one RMA number per package is permitted. If you have multiple RMA numbers, you must send separate packages. You are responsible for the shipping cost to Simple Technology and Simple Technology will pay the shipping cost to return the Product to you, except as noted above.