A couple of faculty members thought students had received undue encouragement. We do, in fact, walk a difficult line between being supportive of students who are confused or anxious and raising students' hopes unrealistically. It is not, however, our policy to evaluate students' writing or to second-guess instructors' grading policies. Some faculty members claim the UWC is under-used by students in their classes. I sense there is a stigma perceived.
Students largely fail to take advantage of program.
Most find it very useful, but few take advantage of it. The latest one, a Chinese student, was fascinated. One student was very positive about the person they worked with and sought them out more than once for help. One student complained she had left feeling more confused than when she went. Keep up the good work.