HNM offers users a unified network management capability for remote access to all network nodes, resulting in real-time network monitoring, detailed trouble reporting information, quicker service response times, and reduced NOC staff and operational budget. With the addition of ADC Metrica's performance management software, designed specifically to gather data from diverse sources, provide a comprehensive view of key performance indicators, forecast performance trends, and adapt easily to network growth and change, Harris now offers a more robust network management package to service providers who have a need for performance management. The partnership offers a powerful tool to wireline and wireless service providers. Harris can now alert the provider to potential performance problems in the network in real-time as well as providing network element fault data. Armed with this information, a user can ensure these weaknesses are addressed before they impact service.
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Another feature of the combined package is its reporting capability. Both wireless and wireline service providers gain access to vital information necessary to monitor network performance. Consisting of detailed reporting modules, ADC Metrica's performance management software enables the compilation of standard and customised reports for traffic engineering, mapping, forecasting, and equipment performance. This crucial data enables the provider to address bandwidth and network equipment, identify problems quickly, determine network degradation before the customer does, and implement the right solution quickly. HNM is a comprehensive system of software and hardware, backed by the expertise needed to incorporate network information into a complete management tool.