The Durango office is also available to answer questions if the normal customer service number is unavailable. The Durango office is not staffed for customer service inquiries, so billing questions and other issues that can wait should still be directed to the normal customer service number. The Durango office accepts calls from 9 a.m. to 4 p.m. Monday though Friday and can be reached at 247-3813. Nationwide, this has been the coldest winter in 106 years, and that means higher natural gas consumption for many people. But there is help for those people who can t afford their bill.
Some people can qualify for free energy improvements to their homes.
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