The best grievances to talk about are petty grievances, since they are seldom given much attention. What we want to do is jump into something that is simmering and hope it can last long enough to take off like a rocket. Today's office equipment has gotten as high-tech as anything you can see in the world of computing. Take a peek. I'm guessing that every reader has a personal peeve based on an unfulfilled promise.
Vendors have to be continually reminded of their follies.
The concept of inadvertent consequences is simple. You try to make something happen and all sorts of other unforeseen things happen. The command to open a new browser windows creates sticky problems. 2000 End of the Road Dvorak wants to know why the Internet is such a big deal. While PC Expo seemed smaller than it was a couple of years ago, it had more real life and excitement.