On hapless Albanians is the implication, suggesting the Serbs were into chainsaw massacres. This is not journalism because the first rule of journalism, as it is in academic writing, is to verify and source your facts. This article is creative writing and a pretty poor example at that. If people were tortured in that building, that is terrible and must be condemned. But when a critical reader is still none the wiser about the alleged torture after reading the article, it's clear that it was propaganda, not responsible journalism.
Torture is never a pretty subject.
But the Balkans war has highlighted the hypocrisy of the governments of the NATO countries with regard to it. On the one hand they condemn it, and on the other, they profit from it. Europe and the US are the major manufacturers and exporters of torture equipment. The US particularly enjoys a brisk trade in torture technology. Interestingly Yugoslavia was one of the very few countries of the world that did not appear as a customer on the list of 110 countries.