Some people naturally exemplify what it means to be a valued employee.
Kathy W. of Sprint 's International Gold division in Sacramento, CA is one such person. Recently we received an erroneous bill from Sprint. Adam contacted their Customer Service and Sprint Rewards departments to report the error, expecting it to be corrected at that time. I got the best Customer Service Rep I've ever dealt with in Kathy W. Kathy went above and beyond the call of duty to resolve the situation in a courteous, expedient manner. So thank you, Kathy, for being so helpful, pleasant and efficient.