Maintains hardcopy and automated official transaction history for assigned docket. Posts notices sent, amendments and other materials submitted, office actions and unit's final disposition of application. Identifies problems, takes corrective action, reconciles records, transmits to next action point. Employee plans and carries out the work independently. Supervisor or senior employee are available to provide assistance to resolve unusual combinations of facts or circumstances.
Work is reviewed for timeliness and technical adequacy.
Employee is frequently required to interpret guidelines to determine that application information meets criteria, since assignments concern problem cases in a stage of the examination process or situations where applicants have some options. The purpose of the work is examination of legal documents to determine conformance with legal criteria and administrative rules and to maintain official prosecution history of cases. Work directly affects the establishment of entitlements and may be the agency's final action on a requested entitlement. The purpose of the contacts is to obtain or provide information and to explain certain procedural options and their consequences. No unusual physical exertion is required.