Booking air travel lesson for Michigan High School Hospitality students. The travel industry is one of the fastest growing industries in the United States.
Travel agents spend a large part of their day making airline reservations for their clients.
The systems they use are very much the same as some systems available on the internet. This exercise is developed to help you become familiar with these systems and this process. You've been hired by the XYZ travel agency in Warren, MI as a travel agent. Today you are assigned to the air reservations desk. Several customers called during the morning and you need to help them with their travel plans.