Most senior decision-makers know that IT can provide competitive advantage and the flexibility to operate in a rapidly changing environment. They are aware that IT's benefits are not limited to making operations more cost effective or automating manual processes. Too often, CIOs seem unable or unwilling to communicate in the language of business. And it is precisely that language senior managers rely upon to help them make strategic and business decisions - including IT funding decisions.
Senior management needs to make good business decisions.
Their reliance upon IT means that they also must make good IT decisions. Good IT decisions require good information. In other words, in a language that they can understand. IT projects can deliver promised results, on time and within budget - Prove that proposed IT projects are well planned and risks are minimized. Demonstrate that there is an effective performance evaluation and management system in place.