They fit in the mail sorting machines and tubes are either crushed or torn away, instructions for hand stamping notwithstanding. Dried pellets can be send if specific rehydration instructions are included. For the first time submission from a lab, a user name and password will be provided by e-mail when the sequences are ready. Follow the instructions on the download form to retrieve your sequences. Two files will be provided for each template sequenced, a chromatogram file and a text file of sequence.
Software is available for viewing and manipulating the chromatograms via our home page.
Files will be stored for a minimum of two months, but will be purged as space is needed beyond this time.