Tips for Superior Listings Service by Joeann Fossland Superior customer service is a class act that carries through from the first contact to the establishment relationships that create customers for life.
Top agents know that every contact is a potential moment of truth.
They know how to build their perceived value through a combination of the little things and the big things. Servicing listings is an area that can make or break our reputations. Repeat and referral business is the gold that can be mined when you make a great impression and deliver superior customer service. Positioning yourself for the future business of your current clients is a part of a successful strategy for success. Fanatic attention to detail and execution of your marketing plan during the listing period builds your perceived professionalism and ensures loyalty.