For information about what each of these levels of support includes, please review the Customer Services website . We are looking forward to helping our sites make the transition to these new customer support options.
Sites can download the current MacDIWE upgrade or WinDIWE upgrade free of charge.
Downloading and reviewing the DIWE documentation, which includes a User's Guide , an Instructor's Guide , and a Technical Guide with Installation Instructions . Users can download the three guides free of charge either individually or as a set, in both PDF and RTF formats. Making sure that at least one site contact is receiving Daedalus Secrets, the monthly email newsletter to provide sites with the passwords for software and upgrade downloads, URLs for the download archives, new technical solutions, and other breaking technical news. We'll update the listing for your school once we confirm eligibility. In the case of conflicting information for a site, we'll contact your school for more details on your preferences.