IBM Knowledge Management Services for community knowledge portal helps provide faster access to relevant knowledge, supporting collaborative communities. Our innovative tools can help you improve the productivity of resources by providing one-stop, integrated access to enterprise information. Knowledge management is a discipline for systematically leveraging expertise and information to improve organizational innovation, responsiveness, competency and efficiency. Enhancing knowledge sharing for improved performance We help you improve employee effectiveness by designing a knowledge interface that organizes and displays documents and specific knowledge in meaningful, customized categories and subcategories. Our solutions incorporate specific processes for submission and verification of knowledge documents, which promotes better knowledge sharing and increases the credibility of available information.
Users benefit from faster searches and rapid access to relevant knowledge.
Integrating heterogeneous knowledge sources into a unified, customizable environment The community knowledge portal provides an automated mechanism to integrate diverse information and knowledge from many different sources into a single environment. Users can navigate through the knowledge tree based on business information structures defined by the enterprise or search for topics of interest based on context and relevance. Accelerating the learning curve for improved responsiveness Our consultants can help you build a community knowledge portal that acts as a catalyst for the shaping of and collaboration between communities. Using a community knowledge portal, employees can share information and expertise while working together, creating e-business communities. Through collaboration and sharing, employees can turn to internal sources to resolve problems and advance their own skills.