The names have been changed to avoid complications. Some supporting facts have been changed slightly to make the issues clearer. He was totally out of action for a month, and pretty much useless for another three. He, like many folk, used his account for both personal and professional uses. The systems group volunteered to his supervisor that they could easily make a list of everyone sending him mail, so that those people sending University problems to him directly could be contacted.
Some people ignore such a policy or bend it.
If it's a real problem they'll finally get mad enough to contact someone else here. He's working on many projects, both assigned and on his own. There is no way to know what we needed of his stuff without looking through all of it.