Objectives T o develop marketing strategies that provide enhanced customer value. T o design a flow manufacturing process to insure the production of what the customer needs, when the customer needs it. T o compress the product development process and to insure design for manufacturability. T o establish rate-based planning procedures which balance production and materials procurement constraints against potential demand variations. T o learn the principles of activity-based costing techniques as they apply to product design, delivery, and support processes.
T o identify operator and team training programs which create a positive environment for change.
Methods of Instruction T his is an applications oriented program. Practical exercises and results are stressed rather than theory. Faculty T he faculty are from the University of Tennessee's Colleges of Business Administration and Engineering and key industry leaders. Dr. Tom Greenwood is Director of the Lean Enterprise Forum and Assistant Professor of Management Science at the University of Tennessee. He served as Director of Global Manufacturing Systems for Carrier Corporation prior to returning to the University.