This introductory course provides participants with the working knowledge needed to begin the journey of continuous improvement. This course assists individuals in becoming effective leaders and facilitators in a team setting. Participants learn to bring out the best in individual team members by being more observant, insightful and tactful. A better understanding of group dynamics, adult learning and group processes will be the outcome of this course. Building Successful Teams Processes, rather than tasks, create good customer service.
Teamwork is the key to successful processes.
In this course, participants learn to build successful teams. For leaders at all levels in an organization, this course is designed especially for senior leadership. People listen and learn from one another to accomplish the same goals. Everyone embraces the same strategies and values. Daily work is tied to long-range planning and goals.