They just squeezed in a Phase 0 to in effect reduce the privileges available on the higher phases. If I get a prescription filled in a pharmacy there is no co-pay. This is unfair since they know I don't have the money. There is no choice except to not get medicated that day. This is totally unfair in my opinion.
Staff turnover is high.
They actually limted the takehomes that day, when there was a major chance the next day would have seen no power or running water at the clinic. Dosing nurses are generally nice. If you can't give a UA, no dose. If you use, cut in dose or detox after a couple dirties. The clinic will only give 2 takehomes in a row.