They certainly point to interesting times ahead. Click on the answers you think are correct. A traditional business is based on fulfilling customer needs. Both incumbents and dot-coms regarded fulfilment as the single most important issue. Incumbents gave fulfilment very high priority, while dot-coms put it last.
Some companies go on from strength to strength, becoming long-term success stories.
Incumbents were pushing fulfilment, while dot-coms maintained it wasn't that important. Incumbents were evenly split over whether European dot-coms were run by opportunists or serious business people. Most European dot-coms thought their own peers were opportunists. The person at the top of a business is an important factor in its success. Accountant first, followed by Internet expert, super salesman and ideas person last.