Tomorrow's managers will not be able to use any one formula for all employees. They will need to work with each employee as an individual and fit the motivational effort to that individual. Different cultures experience motivational approaches differently. In general, motivation will come from the job itself rather than from external punishments or rewards. Managers need to give workers what they need to do a good job-the right tools, the right information, and the right amount of cooperation.
Workers feel they are given the opportunity to do what they do best.
They believe their opinions count. They sense that their fellow workers are committed to quality. They've made a direct connection between their work and the company's mission.