A Direct Deposit option is planned as a future enhancement. Provide the Bursar's Office with your ATM receipt. They will contact Comdata on your behalf. They will generally issue a cash refund. Some types of financial aid do not generate a book allowance.
Some scholarships are limited to tuition and fees.
It is based upon the Financial Aid Office's standard budget. Probably a timing situation. Cards issued later do not reflect funds for an additional 24 hours. Any funds you don't use at the Bookstore will be available as cash on the first scheduled refund date. Departments and outside agencies are supposed to work directly with the Bookstore for book scholarships.