That would also permit legitimate users who download excessive amounts to continue to download without being too upset with the company involved for telling them they've been downloading too many pages. Liz I think it is hard to classify this problem because it doesn't really fall well into any one category, and that is why it might be a hard problem to solve. It doesn't have to do with ownership. It only slightly deals with access in that people were denied access, but not by the people providing the service. Reliability comes into question when one asks who is responsible for noticing or preventing such acts.
Security is definitely an issue, but there again it is in a confusing way.
In this example, nothing was broken into, cracked or stolen. What did occur was a stealing of potential clients and sales, as well as trades and information. There were definitely instances of breaking into unauthorized systems and using them as tools in these crimes. I guess I would qualify these as sort of indirect theft, the loss coming as an intentional consequence of the hackers' doing. As far as avoiding these crimes, Forester and Morrison really pointed out that most security lapses are due to human error.