Available in class or email order. Available in class or email order. The guide to how to be an effective team member, through organization and follow through. This pocket book gives practical advice on how to improve efficiency and solve team problems. Packed with tips and pitfalls, flowcharts, checklists, examples of documentation, key terms vital to understanding ISO 9000 and QS-9000 .
Single copies are free.
Contains the latest guidelines for the U.S.' prestigious quality award. Used by many organizations for internal assessments.