Related AU alerts will not display. Enter the USER ID . After the first day, the alert is shown in light blue . After the alert has been dispositioned, it turns to yellow . After you transfer the alert, access the second tier, or access the case from the alert, the alert turns white.
White alerts remain white after being dispositioned.
Enter the User ID of the worker to whom you are transferring the alert. Update the display date and due date if necessary. The dates must be the current or a future date. The alert is now shown in white . It will be transferred to the new worker by ACES in overnight batch and will not show up on the original worker's alerts the next day.