Every counselor knows this rule. No information goes anywhere without your request and written permission. Remember, too, counselors are specially trained in EAP work. They handle delicate issues, and they have the knowledge and skills to assist you toward solving your problems. Appointments are scheduled during the regular work day.
Some evening times are available upon request.
With approval, you may use work time to see an EAP counselor. Over 500 counseling sites are available throughout the state. An EAP counselor is someone educated, trained and experienced in helping employees and their eligible dependents solve their problems or referring them to professionals or organizations in the community who can. EAP counselors typically are experienced in dealing with problems in substance abuse, behavioral health, relationships, work place and numerous social, financial and legal situations that plague all of us at one time or another. What's more, you are encouraged to use EAP services whenever you need help or information to best handle your job or family responsibilities.