Through work plans, human and financial resources are allocated to insure the accomplishment of the goals in a timely fashion. Programs are congruent with the agency's mission and strategic plan. The organization actively informs the public about its programs and services. Clients and potential clients have the opportunity to participate in program development. Sufficient resources are allocated to ensure each program can achieve the established goals and objectives.
Staff has sufficient training and skill level to produce the program.
Programs within the organization are integrated to provide more complete services to clients. Each program has performance indicators to insure that the program meets its goals and objectives. Performance indicators are reviewed annually. Every year, the organization evaluates its activities to determine progress toward goal accomplishment. Stakeholders are involved in the evaluation process.