No unauthorized substitutions are allowed, and surplus or rebuilt material is not permitted. If a customer orders by NSN, then the parts to be supplied shall be the exact government approved manufacturer's parts. Warranty terms on all your products must be at least as favorable as those offered to the general public in customary commercial practice. Your catalog must also have a Return Policy stated. Vendors will be notified of such changes at least 15 calendar days prior to implementing changes that impact vendor participation.
Vendors can terminate participation at their discretion if the changes are unacceptable.
Individual delivery orders already placed with the vendor prior to confirmed termination remain in effect. Periodically, the Defense Logistics Agency will evaluate your performance.