Emory Network Communications Network Communications Voice Mail Voice mail is an umbrella covering a variety of automated voice processing features including voice mailboxes for storing and forwarding messages, voice menus for routing and responding to calls, recorded announcements for selectively disseminating information, and information access to databases. This allows messages to be sent and received when you are on your phone or out of the office. Its primary purpose is to let you communicate more efficiently and effectively by doing away with problems like telephone tag or message slips with missing information and names and numbers you can't read. Voice mail lets you be accessible and provides you access to the information and people with whom you need to speak around the clock. Additionally, more than one caller at a time can leave messages in a voice mailbox.
Voice mailboxes are password protected.
Voice Menus Voice menus offer a way to efficiently manage the multitude of calls coming into a central answering point in your office. Instead of using your personnel resources to answer routine calls, you can give your callers call-routing options. OR be connected to a real, live person. Voice Menus can also be used to create information bulletin boards. Again, more than one caller at a time can access voice menu applications.