Attendees took away more than they expected as they dissected the recent demise of iSearch and the implications inherent in choosing systems in the future. The lines may be blurring as they learn from one another. I caught glimpses of the great benchmarking talks by companies like Southwest Airlines, AOL, and Cisco on topics ranging from college recruiting to retention. Wendell Williams panel about online screening will be an oft-repeated theme as this issue heats up. Hats off to Karen Osofsky for her audience contribution, as well as her participation as a speaker.
Spring is just around the corner.
Except in Boston.