Positions may be located within the Support Services, Criminal Records or Firearms Hotline units within the Crime Information Bureau. The duties are performed within established policies and procedures, and involve limited complexity, discretion and decision-making responsibilities. The emphasis of functions at the entry level is on the learning of specific policies, procedures, and practices regarding the creation and use of accurate Criminal History Records. This is the objective level for positions located within the Support Services Unit. These positions primarily perform mail handling, routine document processing and file maintenance functions that support the activities of other Crime Information Bureau Units.
Work is performed under general supervision.
This is the objective level for positions performing a full range of activities relating to the creation and provision of Criminal History Record information. Positions at this level are expected to evaluate and process all types of criminal history records, including those with missing, inaccurate or unclear information. This work requires a moderate degree of independence and decision-making. Work is performed under general supervision. This is the advanced level for positions within either the Criminal Records or Firearms Hotline Units within the Crime Information Bureau.