Custodial Roads and Grounds Facilities Operations Custodial Customer Expectations Facilities Management Director communicate to customers the level of custodial services customers can expect by area on a daily, weekly, and monthly basis. Level of Service Hire supervisor who knows our work and works mostly nights. The supervisor, with custodian input, should reassess and reassign the current distribution of work areas.
Some workers have larger areas than others.
ECD NONE Strip floors every six months and buff once to twice a month. Division leadership and Facilities Operations management call upon employees to join in helping keeping areas lean i.e., not pouring coffee grinds into bathroom sinks. Contact with Customer Put bulletin boards on the custodial doors for customers to leave notes. Put photograph with name of custodian on their bulletin board. ECD 28 FEB 1999 Custodial supervisor get out routinely with the customers to get their feedback which is passed on in person to custodians.