They'll start a claim and notify us so that we can send you a replacement. Do not send the damaged items to us. Both United Parcel Service and the Post Office require the recipient to file damage claims. Keep the box and all packing materials, in case the carrier wants to check them. Cartons without a postmark have been shipped by United Parcel Service.
Swivels are a convenient way to attach the flying line to a single line kite.
They also help to keep tangles out of your line. That's why we include them with line purchased for single line kites. First tie your line to the swivel, using the Improved Clinch Knot and then snap the swivel to the kite bridle or keel. Swivels are generally not used with stunt kites. A Lark's Head Knot is a preferred, lighter weight solution for stunt kites.