DRA does not produce a report of all items on reserve. Two possible solutions are to identify types of special items that can be placed on reserve and to limit CD-ROM materials to Undergrad reserves, where support equipment is available in the Media Center. To check for this error, look at the task bar on the bottom of the screen. Send logs even though no problems or patron comments have been recorded. Please encourage patrons to retrieve their copies by this time.
Staff is available for emergencies.
She suggested the Library reexamine training to determine how it wants to proceed. If specialized training is still desired, the Library needs to develop a realistic approach to providing an adequate staff of volunteers and experts. Bart Clark mentioned that some office positions require a high level of computer competency and that the University needs to mandate new specifications. Nancy O'Brien suggested that the Library consider a needs assessment of required skills. The survey was developed by Karen Schmidt and Sue Searing.