TrekMail is provided as a value-added service through partnerships and licensing agreements with telecommunications service providers and online portals. TrekMail was designed to overcome the obstacles faced when replying to e-mails from portable communication devices. While these devices offer a useful way to receive incoming text messages, they are typically cumbersome to use when attempting to author and send a text message, said Brian McConnell, CIO, TrekMail. TrekMail is accessible to all computer platforms, and enables users to capitalize on the fact that many business users have come to rely more heavily on email than they currently do on voice mail. Furthermore, TrekMail complements existing Web and telecom services such as unified messaging, telephony, paging and e-mail.
Users can enter the e-mail addresses of recipients into the address book.
The user dials a phone number, records a message and then enters a 1 to 10 digit speed-dial code or nickname that identifies the recipient. The recipient simply clicks on the attached MP3 file to play the message using whatever MP3 player is installed on his or her machine. The recipient can then store, forward or delete the message. If the media player is not working for some reason, the recipient can access the message by dialing a telephone number and entering in the message code. In addition to voice messages, users can also attach pre-set custom text messages.