In my day, tours came in two flavors, live and video. Now, students are going online in droves to shop for schools. The best online offerings aren't tours at all but allow real-time interaction with individuals at the school. For instance, Michigan's Albion College hosts a virtual open house that permits prospective students to chat with college students and faculty. Don't expect your guide to volunteer bad news, but I found that when I interrupted with direct questions, I got honest answers.
Some questions are givens.
Yes, said my guide at Wellesley College in Massachusetts. Yes, very, said Tillman, who gave me tips on how to find a spot. Visiting a dorm can yield invaluable insight into student life. Even if your guide shows you only one sample room, pay close attention to detail on your way there. Supplementing a tour by chatting with students is crucial to getting a feel for a school.