A Roll Systems BookMaster cuts, trims and stacks pages off the InfoPrint web, allowing it to print 464 pages a minute. This digital printing equipment is supported by complete bindery and distribution services, including fulfillment and international shipping, as well as support for major computer platforms, page description languages and software applications. Because Silicon Valley firms are doing so well today, DeHart's finds lots of work but also lots of competition from its peers. Some companies are serving only one or two customers, but they have solid financial backing. We look at things like company size, run length, sophistication of the customer, their budget and what value-added services we can bring to them.
Success comes when customers are looking for more than just a printing company.
Such companies want a partner that will be flexible and creative in fulfilling a complete documentation strategy. They need help with their preflight requirements, hardware and software compatibility, and strong customer support. DeHart's works with its customers with widely varying criteria to bring them customized solutions. For example, the ability to handle localized software manuals in German, Spanish, Portuguese and Japanese often gives DeHart's a competitive advantage. Document management systems, electronic archives, fulfillment services and electronic file transmissions are also proving effective in staying competitive.