We should also think about training from two perspectives, as trainees and trainers. In many of our areas we will be involved in instituting changes in many of our processes. As a result we will be called upon, more and more, to serve as trainers. We have already experienced this as the ProCard and new travel program have been implemented. Staff who were previously involved in processing transactions are now fulfilling a different role - training, mentoring and coaching departmental staff in new and changed processes and responsibilities.
Training is a two-way street.
I would like to take this opportunity to recognize Elizabeth Dale , Director of Facilities and Business Services in the Campus Center, who was recently selected as an American Council on Education Fellow for next academic year. This highly competitive national program allows recipients to spend a year at another institution in a learning capacity. Training occurs at all levels and in many forms. Others offer training to individuals or campus departments regarding programs they offer. Auxiliary Services Pat Crutchfield coordinates and conducts workshops on diversity, customer service, team building, safety etc.