The questions in this section are designed to help the owner-manager define the objective or goal to be achieved by a training program. Whether the objective is to conduct initial training, to provide for upgrading employees, or to retrain for changing job assignments, the goal should be spelled out before developing the plan for the training program. Once the objective or goal of the program is set, you will need to determine the subject matter. The following questions are designed to help you decide what the employee needs in terms of duties, responsibilities, and attitudes. The type of training to be offered has an important bearing on the balance of the program.
Some types lend themselves to achieving all of the objectives or goals, while others are limited.
Therefore you should review the advantages of each type in relation to your objective or goal. One or more methods of instruction may be used. Audio-visual aids help the instructor to make points and enable the trainees to grasp and retain the instructions. The type of training, the method of instruction and the audio-visuals will determine the physical facilities needed for the training. In turn, the necessary physical facilities will determine the location of the training.