Staff responses also indicate a slight positive bias for this topic. Faculty responses indicate a slight concern regarding the effectiveness of communication from the ITS office. According to faculty responses, the state of educational technology has improved and the directions of our initiatives are considered to be appropriate. The qualitative data provides considerable information concerning specific issues of import to the faculty and staff of Centre. Overall, many respondents consider ITS communication to be lacking, although several note recent improvements.
Training is an issue for both faculty and staff.
The opportunities that have been provided thus far have been well received, but there is substantial desire for more. There is a considerable perceived need for additional resources devoted toward Information and Educational Technology. It appears that response times are improving however, and that the general attitude toward this issue is quite mixed, resulting in primarily positive commentary with limited negative statements. From these several observations one could suggest that the state of IT has improved over the past three years, although there is still work to be done to bring the level of perceived effectiveness to a 'good' level. In addition, effective communication seems to be a considerably problematic area between ITS and the greater campus community, although it would appear from the qualitative data that some effort has already been made in this area.