The popular definition for insanity is doing the same thing, but expecting different results. I have seen the failures that come from mere system tweaking, and I have seen the power of fundamental systems change. The best way to get people to change their behavior is to change the systems that affect them. Great systems don t have to be complicated, but they do have to produce measurable, positive results. My industrial engineering background and experience has provided me with key skills for optimizing how individuals, teams, and work systems use their time.
Time is money.
I have learned over time how key financial systems features, such as activity-based costing, open book management, and balanced scorecards can positively impact performance. Cost awareness and reduction should be part of any quality training, planning, or work system. People make systems work each day. Their ideas help make systems more effective. I have worked with a variety of associate involvement systems, ranging from suggestion systems to self-directed work teams.