20 Most Recent Documents Search Archives Index by date , title , author , category . The answers frequently include links to important IBM web sites, updated device drivers, and other third-party solutions. We've also tried to recreate the interactiveness of the Help Desk electronically. This message will be broadcast to the many volunteers who are able to help you. For best results, include as many details about your problem as possible.
Specifics are often critical to the successful resolution of a problem.
Rather than just asking a question now and again, you might like to more actively participate in the Help Desk. The advantages of an electronic Help Desk should be obvious. You can get help any time of the month, not just when we meet. In addition to email messages and other resources, the Help Desk holds scheduled Internet chat sessions, and the first live electronic Help Desk was held in December. With use, the online Help Desk will grow in 1999.