Maintenance of large Web sites has created the need for content management, a new branch of document management. A document management system is the first step. You might be able to simply change from copying documents to scanning them. However, most systems require that employees change additional processes to make the system successful. Veteran implementers emphasize the importance of standardizing procedures across the entire organization, so that one client's files are not handled differently from another client's.
Some firms trip over the decision about whether to scan previous years' files.
Most of the time, this is not cost-effective unless you need the office space where the filing cabinets are sitting. Often a company can schedule off-season administrative slack time to make progress on this goal. To ease the change required in the transition to a paperless office, involve key participants early in the process. Training all personnel in the new procedures will also ease employees' anxieties. Managing engagement workpapers is a specialized application of a document management system.