Managing Information 7. Managing Resources 8. Systems References if Applicable Publication Page No. Students will learn what information should be presented in a complaint letter. Student will compose a letter in language they are studying and produce it on a computer.
Students answer letters of complaints of classmates in language they are studying.
Teacher assessment based on criteria of assignment. Basic Skills X 2. Thinking Skills X 3. Personal Qualities 4. Interpersonal Skills X 5.