Every time you get a busy signal, you get upset. So making sure that does not happen is important. Having enough bandwidth to ensure speed is also very important. Most ISPs cannot provide that. So when you find it, you know that is a good quality service.
Stability too is vital.
If the connection does not work half the time, it is no good to you. The Japanese Internet industry did not understand all of those factors, and people focused on price at first. Global OnLine has had e-commerce fully functioning for eight months and approved by credit card companies, while our competitors say it is not possible. So we provide e-commerce solutions with complete credit card transaction systems for companies. We provide a lot of corporate services that most people do not hear about.