No information made available on user satisfaction. Attended two open meetings. Academic users are used to a different type of support than administrative users. This is an example of something that was done by the ACC without consulting the academic community. The management has changed in the ACC since this occurred.
Some faculty have a basic mistrust of the administrative computing center. .
Have not heard any faculty member in favor of the proposal. If mainframe sharing takes place, the ACC will need increased support personnel. . Transitional aspects of the sharing proposal are important. Need to make sure that there is academic oversight. . Currently, with academic problems, users go to Glenn, and if for some reason that isn't satisfactory, the Provost.