A few minutes before the chat, you will be invited to the chat room, where we will proceed with questions and answers. Legal Disclaimer Regarding Online Lactation Assistance. The assistance that you receive either on Medela's website, via our Ask the LC page, or online in one of our live breastfeeding chats, is not meant as a substitute for professional guidance from your local health care professional. We answer each breastfeeding and product question personally, and we attempt to do so promptly and thoroughly. Information given can not be construed as medical advice.
Unpredictable events can happen with computers, and electronic communication, however.
Sometimes we may not be able to contact you as quickly as we would like to due to uncontrollable circumstances. If you are concerned about your breastfeeding situation, or about your health or the health of your child, please do not wait for us to respond. Call your health care provider immediately. Additionally, please be aware that our lactation consultant tailors her response to your specific situation, taking into account the information you have shared . Our response may not be appropriate for other mothers, since each mother and baby couple is unique.