Shelters and benches, which are found at many popular boarding points, are installed and maintained by the Stop and Amenities crew. Information display tubes have been installed at major stops and transfer points. The Transit Stop and Amenities Coordinator works with neighborhood associations to locate stops and amenities in convenient and appropriate places. The Customer Service Center provides transit customers with up to the minute information on transit timetables. The center's specialists provide detailed trip plans to callers, as well as to visitors to the center.
Transit passes and tokens are sold at the center.
Customer comments, including suggestions for improving the service, are processed at the center and promptly forwarded for appropriate action. The Maintenance Division consists of eight sections which are responsible for scheduled and unscheduled maintenance on 206 vehicles, including buses, Sun Vans, and trolleys, and staff vehicles. Transit Department Security is committed to providing safe and reliable bus and van parking service for our patrons as well as providing a safe work environment for our employees. Fixed Route Operations is responsible for daily operations of the buses and trolleys. The Division also implements training programs for all bus drivers, both refresher training and new employee training.