Problems are recorded, forwarded to the development team, fixed, and noted. Problems are recorded, forwarded to the development team, fixed, and new beta-versions are shipped until all known major problems have been fixed. This assures consistent results across different hardware and software platforms. The managing director takes the final decision about release of a new commercially available version, after reviewing the test results from alpha- and beta testing. Service releases are made with fixes to groups of minor problems, or separately if a major problem occur.
Service releases are available free of charge to registered users.
All algorithms for experimental designs, optimization methods and fuzzy set membership computations are published in the MultiSimplex User's Guide. We provide bibliographic references to the scientific literature describing the methods implemented in the software. Data sets that can be used for validation calculations are found in the above mentioned textbook , and others can be provided upon request. We provide for on-site inspections of our development facilities. We can arrange for review of the source code in our office.