This is accomplished by promoting and assuring a collaborative system of coordinated care that is culturally competent, family centered and community based. The Bureau of Special Health Care Needs provides service coordination and other activities through a variety of programs to promote optimal health and functioning at full individual capacity for persons with special health care needs. This is accomplished by promoting and assuring a collaborative system of coordinated care that is culturally competent, family centered and community based. Service coordinators facilitate, implement, coordinate, monitor and evaluate services and outcomes. It includes diagnostic and treatment services involving medical care, hospitalization, and follow-up.
Some services require prior approval.
Through service coordination participants may receive information about the HCY program, referrals to a medical care home for periodic screenings and on-going medical care, and assessments to assure the adequacy of medical care and services provided through Medicaid. Participation in First Steps is voluntary and there is no cost to eligible families. The program helps families understand their child s special needs and assists them in obtaining services to enhance their child s growth and development. Participants may receive their care through specialized treatment centers and clinics throughout the state. The program also coordinates educational, vocational, and other comprehensive services to participants.