Today, Sun has released yet another generation of Web browser. Whether their animation and multimedia capable HotJava will become king of the WWW hill remains to be seen. Even by Information Age, geometric standards, the growth of the World Wide Web is astounding. And more money was invested in Internet companies by venture capitalists in the first quarter of 1995 than in all of 1994. The swift will eat the slow.
Speed is everything.
At the Post Office, it takes 10 months or more for a simple price change. The second area in which the Post Office is affected is terms of the development of institutional knowledge. All organizations learn. The Learning Curve is a universal phenomenon that has been demonstrated in businesses as varied as chicken eggs and life insurance policies. As experience accumulates, inflation-adjusted unit costs fall.