Depending on the server software your site uses, you may need to create an index file in surfstat and in each subdirectory. Consult your local webmaster for how to do this. SurfStat uses the Perl language for various tasks. If it is somewhere else at your site, you will need to edit the top line of each CGI file to show the correct directory. On submitting this form with your correct password obtained from the surfstat team, you will begin the SurfStat download process.
Technical support is available by email.