Developing the information The writers work with software engineers and product managers to identify information that customers need. At the same time that engineering develops design documents and functional specifications, the writer completes a detailed documentation plan.
Writing begins early in the software development process.
Through formal and informal meetings and reviews, the writer verifies that the documentation content is correct. At the same time, the writer works with editors and artists, the other members of the documentation team. Producing the information The writers and artists use a variety of tools to create text and graphic information. For text creation, writers use standard text-creation tools, from text editors to word processors. All graphic information is saved as .EPS or .GIF files for inclusion in hardcopy or online documents.