How to communicate with pharmacy benefits managers, insurers, adjudicators and consultants. Pharmacists also need to understand the various components of a group benefits plan and human resource issues. Last but not least, pharmacists have to have standard procedures for call-backs and documentation. Wellness is becoming the way of the future. Pharmacists who incorporate a wellness component into their professional services will find that they create a more loyal customer base which, in turn, promotes the viability of their business.
Wellness allows pharmacists to unite patient care with good business practice.