The Cisco IP SoftPhone has all the features of a desktop business telephone. It is fully integrated with the Cisco IP Phone. Both devices reflect the same, current call state. Caller ID display is included. The hold feature is included.
Users can conference with drag and drop.
A do not disturb feature is included. An automatic redial option is included. Call initiation is done via directory name completion or drag and drop. Users dial from a keyboard or screen dial pad. Voice-mail integration is included.