Complete the online Help Desk Request Form for network and telecommunications service requests. This form is e-mailed to the Help Desk Coordinator and entered into our service call database. The Help Desk voice mail system is available at all times for your convenience. Messages left on the voice mail will be handled the next business day by a phone call to the customer and later followed-up by a technical support professional, as necessary. Your call will be routed to the appropriate technical support professional.
Some calls require an immediate dispatching of support.
The calls that take precedence are those where productivity is impeded, that is, the user is completely down and cannot work. Back to Top Division of Information Technology Services Helpdesk ext. Copyright 2000 .