Identifies barriers to assertive behavior and the tools for overcoming them. 196-148 Stress Management 1 credit Focuses on understanding and identifying the sources of stress and applying practical methods to reduce stress. The goal is to improve individual effectiveness by lessening the likelihood of job-related health problems. Techniques 1 credit Presents the basic training functions of assessment, design, development, conducting and examination. Examines training methods and techniques and learning theories.
Students gain hands-on training experience through the organization and delivery of training.
Explores decision making processes, habits, and proven theories to improve effectiveness. Hands-on activities deal with issues of harassment, FMLA, ADA, discrimination, substance abuse, employee violence, investigations, documentation, and appropriate employer responses. 196-190 Leadership Development 3 credits Identifies effective leadership techniques, assesses individual strengths and weaknesses and builds skills. 196-191 Principles of Supervision 3 credits An introductory course in management theory and applications intended to increase supervisory effectiveness. Focuses on the application of management principles to the solution of real-job problems.