If claim data must be entered by hand, it should be clearly printed. The scanner can read hand printed claims if the printing is neat, well-formed and in the correct spaces. When the scanner rejects a claim, an operator must manually enter the claim. This can delay processing by up to three days, but a successfully scanned claim will produce a quicker response and better results for your office. Eligibility received through DASI or Customer and Claims Services is dependent on the information Delta Dental receives from the group and is always subject to change.
Terminations can be retroactive .
As a result, we recommend dental offices secure agreement from the patient to assume any costs incurred in the absence of eligibility. As we reported in the October issue of the News Bulletin, Delta Dental has reduced the number of procedure codes for which radiographs are required. The reduction in radiograph allows your office to take a greater advantage of electronic claims submission. Delta Dental has partnered with Dell Computers to offer participating providers special incentives through Dell's Physician Purchase Program. Mention that you are a Delta Dental participating provider and have your license number available.