The hospital operator can be reached by dialing 0 from an internal phone. You may want to call ahead for an interpreter. If you need to stay overnight, Mercy has arrangements with several Des Moines hotels close to the hospital to provide overnight accommodations for visitors and relatives of Mercy patients. The hospital also has contracted with Holiday Inn across 6th Avenue to offer discounted Mercy Hotel Rooms for patients' family members. The receptionist at the Mercy Information Desk in the Main Lobby can tell you about the hotels, including a special card Mercy visitors must present to Holiday Inn upon reserving a room.
Transportation is provided by the hotels.
Mercy provides shuttle service between the Downtown Holiday Inn and the Starlite Best Western Hotel, when needed.