All opportunities including ISOC workshops should be used to provide basic, advanced and system administration training to users, policy makers and system managers. National training is usually most effective and more local training will sustain the national links. There are often number of projects running parallel in the same institutions or town without knowledge of the existence of the other. Better coordination between donors, local actors and government s is important to sustain connectivity projects. A national repository of information is perhaps the most useful tool for coordination.
Technical solutions are often miles away.
Interaction entails formation of user groups, networked forums, listserves, on-line conferences and physical contacts via workshops, symposiums and conferences. Networking makes the sharing of knowledge, scarce resources and time easier. Listserves, existing conferences and echoes can be used to link up local and regional network gurus. Horizontal technical cooperation should be encouraged between African countries in the area of training where advanced countries share their experiences in running various technologies. In addition to the interaction between system operators, a mechanism for vertical communication between technical personnel and decision makers should be established.