Overall Represent fairly and accurately the extent of my background and that of my firm and services in all oral and written communications. Remember it is an obligation to be completely fair with speakers, clients and bureaus and to maintain rapport . Whenever appropriate, promptly inform the International Group of Agents and Bureaus of any organization or individual who is engaged in acts of omissions contrary to the provisions of the code.
Speakers Use best efforts to provide accurate information about the speaker to the client.
Honor all commitments both written and oral, in spirit and intent, and strive to assure clarity and mutual understanding of all contractual relationships, provided that no member shall be prevented from seeking redress or filing any grievance in accord with contractual terms or otherwise. When requested, maintain the confidentiality of clients, speakers and member bureaus. Share ratings of performance provided by clients with the individual speaker when appropriate. Keep speaker appropriately informed of any changes decided upon by the client that might affect the speaker's presentation. Take reasonable steps to ensure that both client and speaker have a worthwhile and positive experience.