Work is not assigned according to when customers report their outage, where they live or the status of their account. A. FPL cannot guarantee continuity of service, so there is not a requirement that we pay for food that might spoil due to electric service interruptions. A. FPL cannot guarantee continuity of service, so there is not a requirement that we pay for damage. Following a storm, it's possible that service restored in 1 spot could be temporarily impacted by work elsewhere, including an accident or emergency condition that requires us to temporarily turn power off at the request of police or fire. A. Overhead lines are exposed to high winds and flying debris.
Underground facilities can be subject to flooding.
Repair and replacement time is about the same for equipment with similar functions. Repairs may take longer if an underground fault needs to be located and repaired. A. Traffic signals will be prioritized at the request of the city or county that owns or maintains them. City or county workers may need to repair or replace damaged traffic signals and streetlights they own before FPL can re-energize lines that power them. A. Restoration will depend in part on how many cities and counties are significantly impacted.