Communication techniques and well developed communication skills become an important requirement at this level. The work requires light physical exertion. The work environment involves hazards, risks or discomforts typical of working with or around machinery with exposed moving parts, irritant chemicals, heavy equipment or abusive or hostile clientele and patients. Exposure to disagreeable weather conditions and extreme levels of temperature, ventilation, lighting and sound are normal. Protective clothing or gear and specific safety standards or procedures may be required.
Serious injury is possible.
Involves functional leadership responsibility. This level may also involve limited administrative responsibility such as participating in the evaluation of work performance. I class which does not involve the provision of quality control services, training of direct line staff or administration of special programs. Differs from the Economic and Employment Support Supervisor class which involves the full supervision of a unit. Reviews case files of recipients and rejected applications for cash, food stamps, child care, work related services, or medical assistance in order to determine if the state and federal laws, rules and regulations were followed, to identify program deficiencies, verify eligibility for services, and provide technical assistance to staff.