These simple responses say I m hearing you. Look the speaker in the eye. Focus your attention on this person without trying to do some other activity while listening. True, you may be able to do a task and hear what is said, but the speaker will feel unimportant, not heard, and discouraged. This body gesture says I'm interested.
Silence can be a powerful way to communicate acceptance and encouragement.
It can say You are important to me. I m willing to wait as you gather your thoughts. I can let you say what you re thinking in your own way. You communicate impatience when you interrupt, do too much prodding or finish others sentences when they falter. That s a sure way to hinder a relationship.