The Transit and Parking Department provides transit and paratransit services, parking, parking enforcement, commute alternatives and bicycle facility planning for the community of Santa Rosa. Regional Transit Discount Identification Cards allows qualified customers to ride the bus at a reduced rate. To obtain a Discount Card, the customer fills out a form that describes their qualifying disability.
Some disabilities can be self-certifying, such as blindness or use of a mobility aid or wheelchair.
Other disabilities that are not obvious require certification by a physician or social workers to valid the disability. Forms are available at City Hall, or will be mailed upon request. The ID card is processed after the application has been approved. Cards are accepted for reduced rates on all transit systems in the nine- county Bay Area. Customers with disabilities that prevent them from riding CityBus may qualify for paratransit services on Volunteer Wheels.