Used cars are not covered. Substantial defects that impair the use, market value or safety of the vehicle may be covered. The warranty period ends two years after the date of the vehicle's original delivery to the consumer, or the first 18,000 miles of operation, whichever occurs first. This period can be extended if a defect is reported, in writing, to the dealer or manufacturer during the warranty period but has not been cured by the expiration of the period. Keep all records of warranty repairs and all written communications with dealers and manufacturers.
Work orders provide the best proof as to when a problem was first reported.
If the problem is a substantial defect or condition that recurs or still exists after the third repair attempt, notify the manufacturer by certified mail, return receipt requested, of the need to repair the defect or condition on their fourth attempt. This notification procedure is not required under the Lemon Law , but does serve as notice to the manufacturer of your intentions. If the vehicle is bought back, the manufacturer can deduct an amount for the use of the vehicle calculated on the odometer reading at the time of repurchase. If you think you are entitled to a refund or replacement and your manufacturer is unwilling to provide either remedy, you must first submit your dispute to a state-certified dispute settlement program approved by the Montana Department of Commerce.