India is on its way to becoming the support backbone of the world. But to maintain the comfort level of U.S.-based customers, says The New York Times , many operators create fictional names and lives. Site requires registration. To prepare, today's business students hone their business and language skills. The New York Times reports.
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But culture clashes make it difficult for foreign companies to just walk right in. IndustryWeek describes how companies such as BP Amoco and General Motors have found success in China. The New York Times reports. Site requires registration. InfoWorld examines the effect this will have on businesses looking to conduct e-business globally.