A brochure listing those resources will be sent upon request. Requests are answered in the order they are received, regardless of their means of transmission, except for official requests from state and local government. A reference request form is available for your convenience. The staff will not search the newspapers for articles when an exact date is not specified. If you can provide a exact date of death, an obituary will be looked up.
Some requests are more difficult than others and, therefore, take longer to answer.
Written requests should be as exact as possible. This entitles the requester up to 5 pages of photocopies with additional photocopies charged at the rate of fifteen cents per page. Requests by phone should be limited to general reference questions or to questions that would help familiarize you with the holdings of the Indiana Room. Staff will direct callers to submit a written request for specific information. The same charges apply to faxed reference that applies to letter reference questions.