Once Forte for Java software migrates to a new base release, Sun no longer supports previous versions of a third-party product. Getting Support for Forte for Java Products Sun provides a range of support for Forte for Java software. You can find answers to common problems and questions at no charge on the Web, in the product documentation and also bundled with the software. Additionally, technical developer support is available for a fee. Free Warranty and Installation Support are offered for the first 90 days after downloading the product.
Warranty covers replacement of defective media.
Installation support includes installing from the CD and installing from the Web download. If the Installation Guide does not help you resolve your installation problem, you can call your local Sun Solution Center and a technical consultant can help you with your installation questions. For installation support in the Americas, you may also submit your installation questions via the America's Support Form Please be aware that we cannot process your support request unless the form is filled out completely. This support pertains to installation related questions only . For non-installation questions, please use the following developer support resources.