Students learn to correct error patterns in their writing, with the understanding that error suggests incompetence or apathy. Students learn to work together in small groups on group projects that require analysis and result in a group-written report as well as an oral presentation. During their work together group members analyze and evaluate the group process and try to find ways to facilitate the group's work. The development of the job pursuit portfolio provides a unique opportunity for students to learn how thoughtful attention to audience and purpose can create persuasive documents. The use of word processing is encouraged, and a tutorial is scheduled for students' convenience.
Students examine the communication process through various models.
They discuss rhetorical and semantic principles applied to business and communication. They plan and organize business communications based on specific cases presented to them by instructor or text. They become aware of effective writing style including adaptation to audience and problems of jargon and tone in various types of communications such as informative letters, good news letters, disappointing letters, job application letters and reports. They include memos, letters, resumes, and reports. They compile a Job Pursuit Portfolio which consists of a resume, invited job application letter, and prospecting job letter.