The system will search our database and return all active work orders that were submitted with the phone number that you provided. Work orders that have been closed, or that have been marked private will not appear on the viewer. This field contains the description of your job that was entered at the time that you submitted the work order. This is probably the most important field on the view page. A status of OPEN means that your job has been received by a technician and that there are no foreseeable impediments that would prevent this job from being completed within a reasonable time.
Some projects only take a few days, while others can take months to complete.
The notes field will contain any notes that the technician or administrative staff may of made relative to your work order. This field may contain helpful or clarifying comments for those jobs which are delayed. If you need to contact the maintenance department about your job you will need to reference your request with the work order number.