The Alternative Spring Break program sends volunteers outside of the local area to work and live in a community for a week during spring break. These programs provide services to the community through telephone interaction. Consumer Information Service provides thorough and accessible consumer information, phone referrals, and third party mediation for area consumers and merchants, and publishes a consumer issues newsletter twice a year. Open House Hotline provides 24 hour a day short-term crisis intervention services. Callers find an empathetic, non-judgmental listener with whom to discuss issues such as stress management, sexuality, suicide, domestic violence, and sexual assault.
Volunteers refer callers to community agencies for professional assistance and long-term counseling.
Group Projects serves as the clearinghouse for one-time events. Community agencies seeking one time assistance make a project request which is then matched with a university group, fraternity, or sorority. Support Service Programs Volunteers in these programs assist with operation of Madison House and work with community agencies which do not fall within existing programs. Service Alternatives volunteers work with agencies such as Boys and Girls Club, Teens Give, Ronald McDonald House, and AIDS Support Group . This program is designed to pilot new ideas.