Work Complexity Complexity Requires a detailed knowledge of a specialized or technical field. Outside Department Considerable. Outside University Moderate. Judgement Judgement Activities and decisions are varied in nature, requiring independent action and judgment in solving common problems. Unusual cases or questionable matters are resolved with the job's immediate supervisor.
Work is typically routine and requires general instructions.
Customer Service Internal Service Handles routine customer problems between customer and other departments External Service Handles routine customer problems between customer and other departments Environmental Conditions Working Conditions Work is normally performed in a typical interior work environment which does not subject the employee to any unpleasant elements. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.