We ship all products via UPS Ground whenever possible. Unless otherwise notified all orders ship with in 3 working days upon receipt of the order. For most orders in the Chicago Loop Area we hand deliver with in 24 hours, unless otherwise notified. Express Deliveries are available at an additional cost upon request.
Service Contracts are available on most items, in many areas, for a moderate cost.
If you do need to return something please contact Customer Service, with-in 30 days of delivery, for authorization. At your request, we'll give you a refund, credit your account or replace the item. Items may be damaged during shipping - check cartons on arrival for any damage and note on your delivery receipt. Keep packaging for inspection by the carrier. Returns must be shipped freight prepaid.