She manages, though. I'm a strong believer in physically going out to recruit people. People may think an ad in the paper is enough, but it's not. Once the staff is in place, ongoing training helps keep them there. Michael Printup spends four weeks overseeing staff training for the California 500 at the California Speedway in Fontana.
Training starts four weeks before the race.
Sportservice instructors, using videotapes on food handling, food safety and the facility, train groups of 50 to 100 employees. Workers receive a minimum of 12 hours instruction for the three-day event. Supporting staff undergoes 4 to 6 hours of training. In St. Louis, the McGwire factor has led to sellout crowds at Busch Stadium, with more than 3 million fans coming through the gates in 1998. Like the baseball players, foodservice employees go through their own spring training, averaging eight to 16 hours each.