We also need universal access to human resources. We provide direct access to our unique collections to scholars all over the world. We expedite access to consumer health information.
Ubiquitous access is available from home, office, lab, and school.
We provide tiered service, charging a premium on some interactive reference services such as using video conferencing. An electronic help desk similar to a web page for individuals within the institution as well as remote access to these services is provided. Each student has a portable PC to download information and to use at home. Multimedia delivery is customizable, integrated, and manipulative. Provide information and data in a way that the customer can manipulate at will.