The taxi must be clean and the air free of smoke or incense. The driver should be courteous, English-speaking and should know and obey traffic safety laws. The passenger may refuse to tip if service is not up to standard. If, for some reason, the taxicab driver violates the standards set forth in the Taxi Rider's Bill of Rights, a complaint may be lodged against driver. You must have the receipt for your ride, since it contains necessary information such as the driver's name, driver number and the medallion number.
Tolls enroute to destinations within New York City are the responsibility of the passenger.
Tolls to and from destinations outside New York City are the responsibility of the passenger. There are special rates for Trips Beyond the City . For trips to Westchester and Nassau Counties the fare is the metered amount within the city limits plus twice the amount shown on the meter for the portion of the trip outside New York City limits. To other destinations outside New York the fare is a flat rate set by the driver and the passenger at the start of the trip. Click here for a table of sample fares .