Compliance Noncompliance with charge card policies by cardholders is grounds for revocation of charge card privileges without alternate cash advance privileges. Violation of American Express policy may result in revocation of the card by Virginia Tech or American Express. Card Renewal American Express automatically sends renewal cards directly to card members every two years. Replacement cards will be mailed to the Virginia Tech American Express Travel Card Coordinator, and card members will be notified promptly. An AMEX card is lost or stolen.
Speed is important.
Call as soon as possible . A replacement card will be mailed immediately. Upon prompt notification to American Express of a lost or stolen card, the cardmember will have no liability for charges made after a card has been lost or stolen. A change of name. A question arises about the monthly statement.