This course provides an overview of the nature, organization, and function of the continuum of health services found in the United States. Emphasis is placed on the interrelation of cultural, economic, political, and social aspects of health care delivery at the federal, state, and local level. Topics include health care costs, accessibility of services, governmental influence on health care delivery, private industry role in health care, services for the medically indigent and elderly, ethical issues regarding transplants, reproductive technology, end of life decisions, and funding. This course explores some of the major issues facing the health care industry and the effect of public policy and the business environment on a health care organization. Emphasis is on supply and demand theory, reimbursement systems, managed care, DRG prospective payment, insurance, Medicare, Medicaid, governmental regulations, accessibility, eligibility, budgeting, and planning.
Students learn to use informational and research tools to make effective management decisions.
This course is designed to analyze human resource functions including recruitment, selection, and retention strategies. Consideration is given to job satisfaction, design of work teams, job analysis, design, description and evaluation, collective bargaining, staffing, performance appraisal, employee discipline, management, and staff education. This course provides an overview of management functions including planning, organizing, directing, and controlling. The course begins with a study of the basics of leadership-communication, motivation, change theories, organizational culture, problem solving, conflict and negotiation, decision making, productivity measurement, the TQM process, resource allocation, and mission and values development. This course examines variables and techniques for marketing organizations.