To write the code, you need to know the actual words in that email. So a marketing person or a PR person or some other English major is likely to be required to come up with the precise wording of the message. Dear Shlub, Here's the password you forgot. Try not to be so careless in the future. We're on the same page now.
Specs are motherhood and apple pie.
I suspect that most people understand this, and my rants, while amusing, aren't teaching you anything new. It's not to save time, because it doesn't , and I think most coders recognize this. I think it's because so many people don't like to write. Staring at a blank screen is horribly frustrating. Personally, I overcame my fear of writing by taking a class in college that required a 3-5 page essay once a week.