These products are marketed in The West Marine International Catalog and in over 200 stores in North America. Many of our directly marketed products are specialty items which have too low a volume to be included in the West Marine catalog. All products carry an unconditional 30 day full refund policy, no questions asked. If the return is due to faulty manufacturing, we will pay return shipping. Unless stated otherwise for a particular product, all items carry a 12 month warranty against manufacturing defects.
Some products carry an unconditional lifetime warranty.
If we are unable to correct your problem, we will ship you a replacement with return shipping prepaid for the faulty item. All items are shipped priority mail unless otherwise requested. We charge actual cost of postage.