There was more variation in perspectives and responses in the Delphi study possibly because there were more than one team studied. Some communications problems and difficulties were attributable to time and distance. Information and communications technologies used by the teams were the same. Some implications for virtual teams are the following. Virtual teams are effective.
Virtual teams work.
With one exception, virtual teams achieved the targeted goals of the project. People can be trusted in a virtual environment. This is related to the finding above on effectiveness. Team members were given significant tasks and these tasks were accomplished without being directly observed by a manager. Electronic mail and the telephone were the primary information and communications technologies used.