The city focuses significant resources on an annual basis in the preservation of its 600 miles of streets. The approximately 400,000 square yards are resurfaced annually. If you are reporting a particularly large pothole that is disrupting the flow of traffic, alert the dispatcher that a barricade may be required.
Water damage is the usual reason for potholes.
This is the reason more potholes occur during the rainy season. During these times, it may take longer to respond to requests because of the work volume. Rain can also contribute to a slower response time because asphalt can not be applied effectively in wet conditions. The City has a street resurfacing program that is prioritized by pavement condition and ride condition. Some roads may warrant repaving, but may be deferred because of another project, such as a water or sewer line replacement, is planned in the near future.