G rief is a normal part of the healing process, but sometimes pet owners hide or refuse to recognize their emotions. The grieving process may be complicated by factors such as lack of understanding by relatives and friends, or by guilt associated with euthanasia or the release of an animal to a shelter. Although there are signs of change, our culture hasn't always validated the human-animal bond with bereavement rituals and support systems for those who have lost their companion animals.
W e believe that trained volunteers can help pet owners adjust to their losses.
Time, understanding, support and compassion can help people learn how to cope with their emotions. Having someone to turn to, or someone who will listen, may be the first step to healing. Cornell used their guidelines in construction of our own hotline. The hotline is staffed by volunteer veterinary students who are trained by a professional grief counselor. Volunteers regularly attend discussion meetings with faculty advisors.