Program management is also viewed as a quality improvement initiative. Indicators are in use and the intent to develop some wellness indicators is encouraged. A minimum data set of 30 quality indicators is used as part of the assessment process. Risks are managed within the confines of client s right to risk. The dysphasia protocol, for example, allows clients choice of diet even if it is considered a risk.
Staff receive training for dealing with aggressive behaviours.
Each client is assessed for possibility of elopement, and security has been increased in facilities where dementia is an identified concern. 1998-2001 Inglewood Care Centre. All rights reserved.