The key is the people who will be part of the transformation process. In France during its industrial revolution, workers did not like the changes that were happening in their work environment. New technology, textile machinery, was being introduced that they angrily believed would put them out of work or at least reduce their potential wages. In England during the early 19th century, Ned Ludd had a similar response to the introduction of new machinery to his work environment. His solution, destroy the new technology.
Settlers perform vital functions that every functioning organization needs to be successful.
They establish, make things orderly and stabilize. Then there are the pioneers who originate or help open up a new line of thought or activity or a new method or technical development. Without pioneers, there would be minimal if any transformation in how things are done. Take a moment and think about the people in your organization. Your ability to understand and handle these people correctly is a key to your ability to predict the future success in the implementation of technology.