Weekends and after hours please contact Operations 7-2648 for Network and Systems status. These once had their heyday, but have fallen into disuse and neglect. Over the last week AISS has received requests to setup over 30 new PC's which were ordered with end of year funds. Everyone likes to have their new systems as soon as possible but at this time of year, delays are inevitable. This process is very time consuming, our staff already has many projects scheduled and it is especially difficult when a new machine replaces an older one.
Users do have options.
A new system can be setup and files transferred by outside vendors. If you are anxious to use your new system and willing to pay to have it setup, notify the Help Desk and they will arrange to have the vendor come to your office. If machines and network connections are moved without IRM knowledge it is likely that duplicate node addresses or names get assigned. Duplicate addresses can wreck havoc on the network, bringing down the conflicting nodes and affecting the performance of the network for large groups of users. When placing your call to the Help Desk, please indicate whether you want a vendor to assist with the set-up.