Because your guests are on vacation, they prefer to have a picturesque, relaxing environment when they fish. This includes shade trees, grass, well maintained grounds, benches, tables and flowers. A good quality product. A friendly and helpful staff. Staff training is critical to ensure that guests are well treated.
Visitors are more likely to return to a place where the staff is friendly and cooperative.
An adequate number of workers. To combat this, the operation needs a large enough staff to handle the volume of visitors. Clearly marked prices. This eliminates confusion and avoids problems that would detract from the visitors' experience. Also, this allows visitors to make better decisions about what services they want to use.