We entered a service economy, and that's what we're coming out of right now. Next we'll go to experience and then transformation, or healing. When applied to health care, the pharmacy doesn't matter. Neither do the doctors or the hospital. All I, as the consumer, want is to be completely healed transformed.
Transformation sounds interesting because it brings to mind the spiritual.
While many may wish to drive a Rolls-Royce, their needs are nonetheless being met by the Volkswagen. Experiences and transformation. They need to get well, and that includes the soul as well as the body. We have to start talking about the inner person what the Bible refers to as the heart. It's out of this new need for transformation that ties between medicine and the spiritual are emerging.