The IRS sponsors volunteer assistance programs and offers help to taxpayers in many of its offices and other community locations. The Volunteer Income Tax Assistance Program , which we call VITA, involves IRS-trained volunteers who provide free tax assistance at community locations to individuals who need assistance with basic income tax return preparation. VITA is aimed at those for whom paid assistance may be out of reach. Some examples may include non-English speaking, low to fixed income, people with disabilities or special needs, and the elderly.
Volunteers travel to taxpayers' homes if they are unable to come to a local TCE site.
When calling this number you may ask questions to help you prepare your return or ask about a notice you may have received. Also, in certain areas, IRS has local offices you may visit to receive assistance. The Community Outreach Tax Education Program offers free tax seminars to groups of people sharing common tax interests. IRS employees or trained volunteers conduct tax information seminars at convenient times and places in the community. The seminars can cover a variety of topics tailored to the needs of your organization's members and may include films or videotapes and discussion of tax questions.