FaxFacts comprises a family of enhanced fax software applications designed to keep facsimile communication current and effective for business. FaxFacts Server sets up outbound and inbound faxing from networked workstations. These are the two basic FaxFacts systems. FaxFacts Fax Server sets up fax capabilities at each workstation on a network. That means each workstation can send and receive faxes to or from any fax machine in the world, 24-hours per day.
Users can have incoming faxes directed to a printer, a mailbox, or an e-mail address.
It uses high-end fax boards that reside on the server workstation. Because FaxFacts is not installed on the network file server, it can process faxes quickly and efficiently without straining other network applications. The system can also be programmed to recognize 12 voiced responses in several different languages. A special credit-card approval option provides the necessary procedures to verify credit card charges when callers are charged for documents. The system can also be configured to recognize handwritten characters and bubbles on faxed-in forms.