That is, if you develop competence in selling appointments, your day to day behaviour will reflect this, resulting in more sold appointments. Keep a diary of successfully sold appointments or victories to refer back to when you're having a difficult day. I have a 'MY WINS' page at the back of my diary with dated entries of my wins. Some entries are small wins, others are large, but all help me in building my identity. A. Stereotypes are useful to give a general overview of people from a certain culture.
Stereotypes can be dangerous when interacting with a specific person from a different culture.
This is because individuals from a culture may display a wide range of behaviours that differ from the cultural stereotype. It's useful to think about stereotypes in this way. When interacting with a person from another culture, use the stereotype as a background for your interaction. However realise that this individual person may have behaviour significantly different from the cultural stereotype. For example, a stereotype of Americans is that they have loud voices.