It gives me a much clearer picture of what works and what doesn't. I try not to hide behind any glass doors, hide behind the technology interface. I know a lot of people who use it as a shield. We call it the code. The attorneys have a code and the technology people have a code and once you start talking in code, you exclude other people from the conversation.
Some people see that as an authority mechanism.
That to me is absolute baloney. The project had been in trouble since its inception and after five years of use, fewer than a dozen of the state's 58 counties were using the system. Although IT projects are rarely terminated, they are often over budget or late and continue on a path of failure. It has been reported that more than 50 percent of all IT projects become runaways and that more than 40 percent of all IT projects are abandoned before completion. Liza Lowery is the director of the Department of Telecommunications Services of San Francisco.