Confucius, he say, if you don't know where you are going, any road will do. The process vision tells you where the IT project is going. Without it, it goes the way the technology pushes it. With the requirements for process improvement defined, the development of a solution can finally go ahead. These components are shown in figure 6.
Success hinges on each component being a good fit with the other components.
For example, marvellous IT will never work if people are culturally averse to it. Management information is of little use if people do not know how to use it or are not motivated to use it. Traditional systems development projects are not good at delivering integrated solutions, because they tend to ring fence the project. Rapid systems development provides a more suitable approach in a process re-engineering context. Rapid systems development helps deliver an integrated solution because it uses highly participative teams and an iterative approach.