Students address interior design of the bed and breakfast, test the quality and accuracy of the drawings and prototype created in Rotation 1, and use CAD software to draw modifications. Finally, students construct a prototype. Students complete the bed and breakfast, ensuring that all necessary services are provided. Students verify quality and address exterior landscape design. Finally, students complete the construction and plan for a grand opening.
Service gives students the opportunity to explore industries whose sole purpose is to serve clients.
Customer service and customer satisfaction are key, as students learn about quality assurance, professional, and technical services. They role-play in scenarios to build their skills in effective communication and problem solving. Students produce design concepts and specifications for increasingly complex building projects. Students have to identify the boundaries of the service they are purchasing, such as their budget, the service specifications, their time constraints, and the minimum service they need compared to what they would like to purchase. Professional Services - Students investigate the components of a service business whose product is customer satisfaction.