Excellent program that grows continually and everyone is very supportive of it. However, some respondents suggest that increased publicity would improve the program. Have always had good service. Training Eighty five per cent of respondents are satisfied or very satisfied with the training support offered through the ESS program, and 70 per cent indicate they can obtain the training they need, when they need it. Justice Institute s courses excellent both on site and in the community.
Training is well organized and productive.
However, according to some of the comments, access to training can be problem, particularly in the North East region, where only 40 per cent of respondents say they are able to access training when they need it. More than 90 per cent of respondents describe the ESS Directors, Reception Centre Managers, Reception Centre Operations, ESS Components, Group Lodging, Volunteer Management, Registration and Inquiry, Supervisor in Disaster and Personal Services courses as beneficial. Relationships Ninety one per cent of respondents use the services of the ESS Program Office. But they are less likely to use the services of other ESS partners since that support is not always available locally. Recognition Most respondents say their primary motivation for being an ESS volunteer is personal satisfaction with the job itself and an increased sense of participation in their community not formal recognition.