A shuttle jitney is available during summer months offering rides from the parking lot to the main entrance gate at regular intervals. Handicapped access and parking is available at the main entrance. Some parts of the garden are less accessable to the handicapped, since it is built in the traditional style with stepping stone paths and steep stair paths in some areas. Docents on a regular tour schedule describe the features and history of the garden for those who wish to use them. Inexpensive guides to the flora and culture may be purchased in addition to the garden map provided with admission.
Volunteers help garden staff operate the new visitors center and gift shop.
The Japanese Garden includes a ceremonial tea house, a meeting center, as well as several garden shelters. During the course of the year special events are scheduled in the Garden, as well as private events. These events and other interesting articles are published in the monthly newsletter of the Garden Society and in the calendar .