All dispensers should offer a trial period during which the hearing aid is returnable. The trial period is usually 30 days long, but sometimes a longer trial can be arranged if it is needed. Some dispensers require a deposit or down payment prior to the trial period. The cost of the hearing aid itself should be refundable during the trial period. However, the cost of the initial testing involved in selecting, fitting and adjusting the hearing aid is usually not refundable.
Warranties vary by hearing aid manufacturer.
Some companies give a year free repair or replacement only on defective parts or workmanship. Other manufacturers also include a 1-year loss and damage warranty. Under this type of warranty the company will replace or repair a hearing aid that has been lost or damaged for any reason once during the coverage period. Extended warranties are also available for an additional charge. If your hearing aid's manufacturer does not provide for loss and damage in the warranty, you may be able to buy hearing aid insurance.