She rushes to attend each call for it may be a child needing help. The children who call mainly want some emotional support, some reassurance. Numerous boys have called, pleading with Joshi or her colleagues at the phone to just talk to them. They are ready to hear anything. They just want to hear a strong and reassuring voice at the other end of the line.
Some children call, saying they want to hear a story.
Or a song. Everyone is talking about it and the children just want to be in a world where they don't need to be afraid. I have done all kinds of things on the phone in the last one week. I have sung songs, I have made up stories, I have even reeled off jokes. Anything to fulfill the demands of frightened children.