Problems arise when we expect others to adjust to that style. We may get what we want in the short run but alienate others over the long term. A better approach is to be flexible enough to attract the support and cooperation of others. Ability consists of experience, training, and understanding priorities. The only true test of ability is proven performance, not potential.
Willingness consists of desire, confidence, and incentive.
It is critical to remember that both these components of readiness are situation specific. They depend on the task to be done. Four distinct readiness levels, based on different combinations of task-specific ability and willingness, are possible. A practical way to describe leadership styles is the extent to which directive and supportive behaviors are used. In directive behavior communication is primarily one-way and focuses on the other person's duties and responsibilities.