We compared each site's ease of use, its prices, and how it addresses the financial, technical, and service concerns of small businesses. Competition has made the tech giants hungrier. Until November, Compaq lacked an online presence. A digital store was, after all, a threat to its thousands of dealers. But, as Dell continued to gobble up market share, Compaq splashed into cyberspace with a new line of computers, called Prosignia, geared for small business.
Technical jargon is minimal.
Products are neatly arranged for comparison. The site's handiest feature is an online callback service. Click an icon labeled Call Me Now, type in your telephone number, and within seconds, a Compaq rep is ringing through to offer advice. Unfortunately, there's little explanation for the uninitiated. When we tried to put together a small networked system, nothing on the site alerted us that we needed a networking hub and cable to link the computers together.