Telecommuting is simply working at an alternate location. It should not affect any opportunities for job mobility. However, if the telecommuter changes jobs, the new job may not provide telecommuting opportunities. Completed work is the indicator that the participant is working. Supervisors must focus on quality, quantity, and timeliness of the work product rather than on the process used to achieve the result.
Telecommuting means managing by results instead of by observation.
The supervisor and telecommuter should establish work goals and time lines together. Results of numerous pilot projects show marked improvements in productivity. Participants have fewer distractions and interruptions, can work at their best times, and are less stressed without the commute to work. Based on the results of other telecommuting projects, loyalty is likely to improve because of greater satisfaction with working conditions. If the participant is unhappy with telecommuting, he or she can return to the regular office.