Cisco IP telephony is the foundation for easily distributed applications like Personal Assistant. Cisco Personal Assistant provides a speech recognition interface that provides users with simple voice commands to perform tasks. In addition to placing regular calls, users can direct Cisco Personal Assistant to establish conference calls with spoken commands. Speech recognition also enables users to voice-navigate messaging functions such as retrieval, replying, recording, and deletion of voice messages. Cisco Personal Assistant supports Cisco Unity voice mail.
Speech recognition is available from any telephone via handset or headset.
However, speech recognition through speakerphones is not supported at this time. Cisco Personal Assistant allows individual users to unify how and where they want to receive calls. Using a Web interface to create rules, users forward and screen calls based on caller-identification, time of day, and meeting schedules. Users can also instruct Personal Assistant to forward selected calls to a series of phone numbers. Cisco Personal Assistant processes the user-configured rules and dispatches the call accordingly.