8 AM to 9 PM all week and weekends. Not guaranteed always available. Sometimes errands need to be run, or our technical staff needs to assist customers at their place and such. While we do occasionally make house calls, they are the exception, rather than the rule. Support will get back to you as soon as possible, though.
Staff actually lives on site.
This gives us a very fast response when a failure occurs. Notes Extra Disk Space is available as needed. Bonuses for pre-pay are available. Call for more information. Bandwidth is a measure of how much web and FTP service we are providing for delivering your web pages or files to the internet.