This document gives a brief overview of DCAS and the many resources it makes available to departments. It also points to World Wide Web sites that provide more detailed information. The DCAS Departmental Support Lab includes Macintosh and PC computer systems, peripherals, operating systems, and software packages. An extensive software library is available for troubleshooting, trying out or comparing various products, and exploring functions and features. A library of books, periodicals, and other reference material is also available.
Staff can answer questions about arrangements for departmental software licensing.
The lab accommodates both walk-in visits and extended appointments. Lab technicians can troubleshoot and solve difficult network and server problems, and advise departments on alternatives to maintaining their own servers. As a member, you have access to tuition-free courses that provide certification in a variety of computing support areas, opportunities to network with other support providers, and tools to help support your end users. You will also be able to keep abreast of UCS and campus strategic directions in computing. It also includes Computer Based Training Courses designed to offer maximum flexibility in mastering new computing skills from your personal workstation.