Some problems will be just mis-understandings. At other times, you may really disagree with the way a parent thinks you should handle a problem. The better you can handle a disagreement, the better your day care business will run. A provider who says there is never a problem in his or her day care program is not being honest with himself or herself. When you and a parent disagree, you must decide how to handle it.
Some problems just blow over.
For example, it's late in the afternoon and a mother is tired. She snaps about the dirt on her son's pants. The next day she forgets about the dirt. At times people do not listen carefully. For example, a parent thought you said the field trip was next week.