For updates to Troubleshooting information, visit our EZ200 support page . The image on your monitor is jagged or inappropriately colored. The monitor is not set correctly. Go to Start Settings Control Panel Display Settings. EZ200 Software screen takes up too much space on the screen.
Screen resolution is set too low.
Go to Start Settings Control Panel Display Settings. Under Screen Area, slide the indicator toward More. Camera Communications Problem Cause Solution Computer cannot communicate with the camera. The USB cable is not properly connected to the camera or computer. Connect the cable to the camera and computer ports.