Handle escalations on Network Outages. Perform daily administrative duties. Manage Network Surveillance Technicians on a 24x7 schedule Create and implement procedures, which allow Surveillance Technicians to do their job more efficiently. Provide work schedule and work assignments for Switch Technicians. Strong motivator and interpersonal skills with staff.
Telecommunications experience a plus.
Knowledge of switches, data and transport surveillance. Possesses sound leadership capabilities and is a self-starter with attention to detail. Capable of handling multiple tasks and the ability to make accurate decisions under pressure Ability to handle projects and meet deadlines. Install new hardware and software into the switch Attend vendor and in-house training. Installation, maintenance and repair of channel banks and other communication machinery.