Performance at this level is unacceptable and cannot be allowed to continue Improvement Needed Work performance is frequently below the standards of performance for the position.
Serious effort is needed to improve performance.
Meets Expect Work performance consistently meets the standards of performance for the position. Exceeds Expects Work performance is above the standard performance for the position. Outstanding Work performance is consistently superior to the standards required of the job. The employee is not required to perform in a specific rating factor, and it cannot be measured. Rating factor definitions Technical Skills Job Knowledge Extent to which the employee possesses the knowledge to perform the job.