The firm intentionally maintains a lean support staff, relies heavily on technology and has minimal office space so that overhead expenses are far less than those of the typical law firm. Legal work is done either by Burt or Judith and is not delegated to junior attorneys. Because of the experience and knowledge of the firm's principals and through the use of computer technology, legal services are rendered quickly and efficiently. Prior to undertaking a new project, the firm provides a client with an engagement letter describing the scope of the engagement and the anticipated legal fees. Billing statements are rendered monthly so that clients are able to closely monitor the fees incurred and the services rendered.
Statements are very detailed, providing a narrative description of the specific services rendered.
The firm encourages clients to discuss openly and candidly billing questions and issues.