Units that do not have computing coordinators to perform the installations may purchase technical support services from CATS Support Center. Training materials will also be available on the web for self-study. The Citrix Installer includes access to a training database enabling users to review the new navigation after their system is upgraded. System is unavailable to end-users. System is unavailable to end-users.
System is available to end-users.
We expect that some coordinators will have questions or issues with the UCSC FIS Banner Citrix installers. We also expect that end-users may have questions about their accounts. The IRC may refer your problem to the FIS or other CATS teams as appropriate.