Staff members interview and assess learners prior to their entering the program. After the learner enters the program, a staff member and tutor create an individualized curriculum based on the learner's educational needs and goals. Learners are encouraged to come to the Resource Center between tutoring sessions where they have access to computers, audio and video tapes.
Services are confidential and are provided at no cost to the leaner.
Tutor training workshops are conducted three to four times per year. Twenty-six entertaining and educational video tapes accompanied by worktexts, photo stories and resource guides assist speakers of other languages in learning about life in the United States. Students check out tapes each week, answer questions in their worktexts, and come to class to participate in discussions. Tapes and worktexts are available for checkout, so students who cannot come to class may enroll in Crossroads as distance learners. Staff members are available by phone or e-mail to answer questions.