Then, form pairs, trios or small groups and ask the groups to record their answers to the case study questions on flip charts. When the exercise is completed, play lively music and ask participants to circulate and read the other groups' answers. When you review the course agenda, be sure to link the answers to the topics that will be covered during the course. Ask participants to identify and record everything that contributed to a poor or an excellent presentation. During the session, if participants are resistant to trying some of the strategies the course is recommending, refer back to the information they generated through the case study.
Similar references can also be useful when introducing new topics.
Place oversized, florescent post-it notes or index cards on the participants' tables. When the course is scheduled to begin, form groups. Ask participants to write only one question per post-it note or cards. As other participants arrive, explain the exercise and ask them to join groups that are already working. After you review the course agenda, ask the participants to work in their groups for another minute or two to identify the area of the course to which the question pertains and label their cards.