We focus on the tasks people do, want to do and need to do. Looking at tasks tells us what the goals are, what the input and output to the system are, and who the system affects. We work with the stakeholders of a system, especially the end users, during all phases of the work. We observe the user operating in his or her environment, performing his or her work. Click to enlarge Human-computer.
Software systems run on a computer, but it's a human who needs to interact with the system.
Managing this interface is crucial for making the system intuitive. Engineering-with an accent. We take a careful and professional engineering approach to building systems to ensure they get written correctly. At the end of each project, we evaluate opportunities for continuous improvement. Analysis is focused on creating system requirements.