Volunteers have influence, can open doors that few academically minded professionals cannot unlock. They move in circles beyond the institution and understand power struggles and political situations in communities and corporations that a staff member never could. They make friends and move prospective volunteers. They add enthusiasm and are more apt to remain enthusiastic because they have specific, focused tasks or assignments. Volunteers complete the team and form the link between the prospect and the campus, and their unique perspective helps them relate to both.
Volunteers build for the future, are free and priceless.
Recognizing them makes good sense, good dollars and sense. Criticize in private. Praise in public. When you make a request or suggestion, be sure to tell the reasons for it. Show members that you have confidence in them.