PEC helps member communities with grant-writing expertise, business retention assistance, and community development. The Cooperative s employees serve as coaches, school board members, reserve sheriff s deputies, and city council members in their communities. Headquartered in Johnson City, PEC maintains offices located conveniently throughout its extensive service area. These offices offer account-related assistance, allowing members to quickly make requests or inquiries regarding their accounts. Members can transact business at any PEC office.
Some offices also provide warehousing for the equipment and materials used in daily operations.
Most PEC offices are open Monday through Friday 8 a.m. to 5 p.m., with drive-through hours from 7 a.m. to 6 p.m. Telephone representatives are available weekdays 7 a.m. to 9 p.m. Applications for membership and service requests can be handled by visiting any of PEC s convenient locations or by telephone. The Cooperative maintains extended telephone hours to answer billing or service-related questions. Feel free to contact PEC with any comments or customer service questions. At this time PEC does not accept e-mail. PEC wants to provide prompt, individual attention to member inquiries.