The staff collectives are responsible for administration, program development and service delivery. Each clinic is staffed by a medical director, doctors, paramedic counsellors and a shared bookkeeper. A city of Toronto public health nurse is assigned to work during the men's hours. The women's clinic provides birth control, pregnancy testing, abortion referrals, STD and HIV testing and counselling and other services related to women's sexual and reproductive health. The men's clinic specializes in STD and HIV testing and counselling.
Testing is done at the ministry of health laboratory and through a private lab.
Treatments for most STDs are free, and are provided by the Ministry. The clinic is core-funded by the city of Toronto public health division, with additional staff funding from the city's AIDS prevention program and the provincial AIDS bureau. Men's clinic physicians bill OHIP for their services but are paid an hourly rate based on the Women's clinic physicians' rate, paid through core funding. There is no health card required in the women's clinic. Men's clinic doctors are paid through OHIP but no one will be refused service without a health card.