The desire to please the congregation supersedes the desire to please God. It is spiritual anarchy with a fancy Christian mask. The staff are highly specialized hired guns to do the work of the ministry for the church. I'm calling for him to be fired. I guess Moses would never have made it as pastor there.
Superficiality takes the place of depth.
If we sit in a drive through for more than 5 minutes it seems like an eternity. If our church services go 5 minutes long we complain. Superficiality is a child of consumerism. If I'm a consumer, I'm really only interested in me which leads to an inability to love others. I become a manipulator and a user.