Many consumers with complaints mistakenly fail to contact the company before seeking outside help. Save copies of all correspondence. If you don t receive satisfaction from the first person you see, ask to see a supervisor or manager. Be prepared to allow a few days or a week.
Some complaints take time to resolve.
If after a reasonable length of time you still have not received satisfaction from the company, gather your facts and call for help. You must have copies of bills, contracts, canceled checks, warranties and any correspondence you have sent or received regarding the problem. You are now ready to contact the Somerset County Division of Consumer Affairs. Best experienced with Copyright 1997 and beyond Somerset County. All rights reserved .