It s something that I sincerely hope you ll never have to deal with. You can reduce your chances of encountering a system failure and improve your chances of recovering from one if you keep a few principles in mind. If a program crashes, don t despair and don t panic. There are many things you can do to recover from the crash. If the problem is in a Microsoft program and the steps I suggest in this chapter fail, Microsoft Technical Support can help you get on your feet again.
Software can t hurt hardware.
You re not going to break your computer when you try to recover from a crash. Bugs are glitches within a program. Most programs have at least one or two minor bugs. You can learn to deal with them. Then let the software company know about them so that they ll be fixed.