Respondents would like to see more flexibility to use other travel agencies. Many would like to see the process opened up beyond the three approved agencies. Respondents would like to be reimbursed for tickets not bought from three approved agencies more easily. Need more time for Johnson Hall's signature. Reduce airfare restrictions, let me use discretion, but bail me out if I encounter problems.
Spouse traveling needs different kind of ticket, is a hassle.
The survey asked what they would change or improve about the post-travel process. Respondents expressed frustration over the wait for error notification. There is a strong sentiment that Per diems are not realistic and have not kept up with real costs. Respondents would like to see the process of reimbursements more timely. Allow reimbursements to be processed directly through departments.