If you are using 4.0, you would click on My AOL in your tool bar. Then click on graphics and click the box to remove the arrow, if the feature is on. This feature can stop graphics from showing when you visit web sites and can stop mail images with 4.0 from appearing. Backing up your pages is important. Make a copy and keep it on your disk.
Servers can go down.
Just like our computer can crash, so can the online servers. Save your pages and all your pictures to a disk. An easy way to copy is to just highlight the text of your entire page and then copy it onto a new e-mail. Then click save as under file in your online toolbar and save to a disk, your A drive. You can save any text this way, that you wish to review later.