The outcome for many is involvement in care and protection and juvenile justice processes. Empirical data, anecdotal evidence and individual submissions revealed a high degree of correlation, for example, between school exclusion and involvement in the juvenile justice system. The Inquiry makes recommendations that federal government departments have appropriate procedures for dealing effectively with young clients. The difficulties children face when using income support and immigration processes and review mechanisms are used as case studies to illustrate the importance of appropriate service delivery standards. 8.4 Chapter 10, Children in education, looks at the education system where children can build on the understanding of their rights and responsibilities that they first develop in their families.
School is generally also the first time that children experience formal disciplinary procedures.
The way these disciplinary processes work can have significant implications for the way children interact with other legal processes. The Inquiry's terms of reference require us to consider the appropriateness and effectiveness of the legal process in protecting children and young people as consumers. Chapter 11, Children as consumers, evaluates and makes recommendations to improve the regulatory and legislative mechanisms designed to protect children as consumers of products, financial services, media services and advertising. Footnotes 1 See para 10.62.