HearMe licenses their suite of software to ASPs, ITSPs, BLECs who then add value to business applications and IP services including CRM, eLearning, and eCalling for telecom service providers. Also, agents can record a voice response. Perhaps HearMe's most interesting function is presence detection and management. 2.0 Service Node Several products at Internet Telecom were impressive, but a few demonstrated truly notable industry developments. IPSN is interesting both for the pre-packaged features it offers to carriers and ASPs, as well as for its development environment, which allows IPeria's customers and strategic partners to create new applications.
Users can also set personal preferences and potentially order new services from the same portal.
The platform's server-side would most often be coupled with a softswitch, but herein uses SIP to communicate and receive a call's signaling information. The platform supports a fully modular application server architecture, and includes its own media processing resources, upon which higher level software applications can draw. SIP-based unified messaging system was a real standout at IT Expo. Users can also store and access files on network databases via the web browser interface, as well as manage their preferences and personal databases. The company offers its product on a licensed or hosted model to carriers, ISPs, and ASPs.