Our customer satisfaction survey ratings are among the highest in IBM Canada. Now dealers and suppliers can be linked online, reducing both lag time and paperwork. Procurement can be managed online by setting up an extranet that links directly to vendors, cutting inventory carrying costs and becoming more responsive to customers. Even financial relationships can be streamlined with customers and suppliers by Web-enabling billing and payment systems. Buyers are finding new suppliers.
Sellers have access to new customers and both parties are reducing costs.
In an increasingly complex, competitive and unpredictable environment, IBM helps its clients maximize their business's ability to deepen and secure trading relationships with customers and suppliers, and to prepare them to quickly take advantage of new opportunities. We've successfully designed and implemented solutions for a wide range of business types and sizes. IBM Canada contributes to the Canadian economy through significant investment, job creation, use of Canadian suppliers and extensive participation in university research programs. Corporate Philanthropy IBM's Corporate strategy combines its technology and its people in effective partnerships to bring solutions to the systemic problems that impact society, business and quality of life. We also support selected programs in the areas of health, human welfare and the arts.