Conflict-resolution resources are generally neutral, in fairness to both parties, and usually offer confidential consultation. Three UW offices, and one off-campus office, provide conflict resolution services for disputes between University employees. While an employee can contact any of the offices, each provides a different type of service. Employee Relations , part of the Personnel Office, provides assistance through Human Resources Representatives who serve as a confidential sounding-board and adviser to help select a course of action that the employee is comfortable with and to facilitate discussion and informal resolution of complaints. Employees with supervisory responsibilities can also consult their human resources representatives for assistance with supervisory issues.
Supervisors can refer employees here for a variety of assistance.
No action is taken without the client's explicit consent. The Ombudsman's office helps disputants work together to find a mutually satisfactory resolution. The results of the investigation are reported to the head of the appropriate administrative unit for corrective action, if warranted, and are also available to the individual making the complaint.