When we send the copies to you, we will include an invoice for same. You should return the invoice with your payment and return it to our Geneva, OH address. We only charge you actual postage to ship the copies, and actual postage is determined when the envelope is weighed at the post office. The Service Charge, is the only amount that is kept by ACGS for this copy service. The reason for invoicing when sending the copies, is because the actual number of copies can't always be determined before hand.
Some copies require two pages to get the entire record.
Also, the amt of actual postage can not be determined before hand. This system is working well except not everyone has remembered to send payment for their copies. We enjoy being of help to researchers who cannot visit Ashtabula County to do their own research. As a fairly small, Not for Profit organization we have to work within a budget, which prevents us from paying for postage and copies without being reimbursed. We really hope to be able to continue this policy as we are now doing.