Speaking to the Family Business Center at the Delaney House on June 15, Dr. Manz, the Nirenberg Professor of Business Leadership at the UMass School of Management, said the old styles of leadership have to make way for Superleaders. He did not encourage subordinates to provide wisdom or direction.
Transactors use rewards, rather than retribution.
This model encourages workers to do the minimum they feel they can get by with in order to collect the goodies. All the direction still comes from the leader, who spends a lot of time setting goals for the followers and evaluating their achievements. Joan of Arc, Martin Luther King, John Kennedy. They inspire and exhort, persuading with the glory of their mission and their own personal charisma. Their followers would swim an icy river with 100-pound packs on their backs, willing to give their all.