Joseph D. Galen, it is seldom that I take the time to write with praise about how a person conducts business, but in your case I feel compelled to tell you what a pleasure it was to do business with you. I felt you went way beyond the call to provide prompt and personal service, candid and unbiased information and a feeling of trust. I appreciate your professional approach and great service. Rudy P. Your advertisements in the magazines are tasteful and unique. Lee H. Thanks again for your helpful recommendations and the courteous service.
Some people are leery of dealing mail order.
Let me assure you that I have the utmost confidence in Galen. It is a pleasure dealing with a person of your integrity. I have been very interested in your newsletters and find them a great source of knowledgeable information. I have worked in audio for the last seven years and have contacted very few people in this industry who really attempt to understand audio and thereby become sources of solid information instead of simply reiterating manufacturers brochures. I am glad we got to do business again.