More than half of the libraries have instituted special training for staff related to teams. Training programs vary greatly. Most contain content on what teams are, how they function, and how they differ from other kinds of groups, as well as on more specific subjects such as consensus decision making, conflict management, and facilitation skills. Training on issues such as process improvement is less commonly found. In at least one organization, the Myers-Briggs Type Indicator was administered and discussed within teams as a team building strategy.
Training tailored to team leaders is much less common.
Characteristic Features . Respondents were asked to rate the extent to which the following features were found often or almost always in their teams. Respondents were also asked to rate the effectiveness of their teams according to nine outcome criteria. The following list indicates the percentages of organizations who reported that these criteria were somewhat true or very true of their use of teams. No respondents suggested that the overall impact had been negative.