The program evaluation team analyzed the findings to draw key conclusions. It was found that students are highly satisfied with the quality of the Human Services faculty. The program's curriculum matches well the national standards and the curriculum of peer institutions, with the exception of one course. Human Services graduates are better employed and more satisfied with their jobs than WWU graduates generally. Employers report graduates are well prepared for employment in the Human Services field.
Students graduate at an efficient and timely rate, which indicates effective use of resources.
As compared to WWU graduates as a whole, Human Services graduates are more satisfied with their major. The Human Services program serves a student population less served by the university as a whole, including more students of color, older students, and more transfer students. Findings were mixed regarding student perceptions of adequacy of support services on campus and off campus, including textbooks, library resources, and advising. There are inconsistent and changing program policies, practices, and procedures that frustrate students. Students express confusion upon entry to the program, including confusion about obtaining an internship and financial aid.