Support is only available for officially supported technologies and services.
Individuals or departments adopting technologies on their own must provide full support for those technologies or procure support from external sources. ITD may not be able to troubleshoot problems caused by installing unsupported software, thus access to supported services may be compromised by unsupported installations. Requests for adoption and support of new technologies and services should be submitted to the appropriate technology committee. Each problem or request will then be forwarded to the appropriate ITD staff member as necessary.