Generally this means that you will always get connected, even if at a slower than usual speed. Bay Area presence . Onsite technical support . Metricoms's own technical support staff provide support for the Berkeley Internet Kit. Three student employees of Metricom are available on campus to answer questions about and solve problems with the Ricochet modem.
Shell accounts are available only by arrangement.
A Valid ID . You must have a valid Berkeley ID in order to qualify. Only permanent faculty, staff and currently enrolled students are eligible for this service. You can then purchase your Ricochet modem at The Scholar's Workstation where you can also perform the process necessary to activate your Ricochet modem. Plan on approximately 40 minutes to complete the activation of your modem.