W ith the data-base environment, there is one information system for all to see . Tasks become more comprehensive. You can see the whole, not just the part. People will need a broader skill base to take more of a helicopter view . T he new technology makes you look at the whole.
Tasks become more comprehensive as a result.
You need to know where to look for what you need and how to get it. You need to see patterns in relation to the whole. N ow that I can see the total functioning of the office, I feel more ownership towards all of the units, not just my own. . . . I am not just a record keeper, but I can really use my brain. Managers and workers interviewed by Shoshana Zuboff in her The Age of the Smart Machine , pp.