Offered every other year. Emphasizes development of communication training sessions within organizations. Diagnostic methods for assessing needs and determining the utility of specific training are explored. Communication audits and other validated scales are utilized. Roles of consultant, in-house human resource trainer, and liaison with subject matter experts are differentiated.
Students develop training modules for communication skills training.
Managerial Communication 3 sem. Discusses vertical and horizontal communication channels as they relate to managerial and supervisory effectiveness. External communication factors, such as those relating to organizational adaptability, are also discussed. Use of communication principles to enhance leadership, delegation, innovation, coalition formation, managerial styles, and career development of self and subordinates are among the topics of discussion. Gender and Communication 3 sem.