Staffing experts say that by far the most effective recruiting method is word of mouth. Two key reasons why workers would recommend their company to others are a quality work environment and experience. Manpower's Lauritzen points out that people who find the call center a pleasant place to be are more inclined to stay involved on a social level as well as a work level. Today's generation works to live, not lives to work like older generations, she explains. They're looking for companies that match their lifestyles and their goals, by providing positive work settings such as team-oriented and friendlier environments, with day care centers and health clubs.
Setting recommends having a low absenteeism award for their dedication and commitment.