With this program you are able to answer questions posted by your users and put them online with a simple click. Data administration through Admin Control Panel, easy layout customization. Ideal for online counselling services. With Pop Service installed on your site you can provide real time live customer service for your customers, clients, users, etc. Unix This program will automatically send up to ten followup emails to prospects.
Users submit support requests, which can be easily replied to, closed, or forwarded.
Includes subject grouping and a powerful permissions manager to provide access to only the areas you wish. Also has the ability to store user's information. Unix, Windows NT Add live customer service to your web site with this fully customizable Perl script and professionally designed web pages. Unix WebSupport, is a CGI application that generates a unique ticket number to track requests by customers. It is designed specifically for web hosting companies to assist the support team.