DEC's Approach to Operator Training and Outreach The Facility Operations Assistance Section's approach, in providing wastewater training and technical assistance, involves several major efforts. The Plan was developed based on the premise that properly trained staff and a competent work force are essential towards protecting the environment and protecting public health. The current 5 Year Training Plan came out in 1999. Enhancing Process Control Approaches Training About 20 technical assistance projects are completed each year. Technical Assistance Tales provides some actual success stories.
Technical guidance is provided by experienced certified operators, technicians and engineers.
The plant owners are expected to support these intensive troubleshooting efforts. DEC Regional staff are involved with all assistance projects. Requests for technical assistance are made through the Regional Water Engineers. The awards are presented each year. Operator Facts brings important tech information, operational tips, troubleshooting techniques, and information on upcoming training opportunities.