When a message has one or more files attached to it, WebMail displays the Attachment status icon on both the Messages list and on the message itself. To view the attachment, click on the name of the attachment. For example, if the file is a graphics file such as GIF or a JPEG, your Web browser will launch a viewer application and display the file. If the attachment is a Word for Windows set up as the helpder application for .doc files, clicking on an attachment with a .doc file extension will display the file in Word for Windows. If you do not have a helper application associated with the file type of the attachment, most Web browsers will ask if you want to configure a viewer, select a viewer, or save the file to disk.
Web browsers come with a number of configured helper applications.
To learn how to configure additional helper applications, refer to your Web browser's user guide. If you have problems launching the appropriate application, contact the Help Desk. They will contact the appropriate group to configure the file extension mappings form within the Web browser.