A copy of these regulations can be obtained by phoning the numbers of the regional offices listed above. Questions and complaints about personal care homes in Pennsylvania may be registered with the regional licensing offices by phone or by mail. An important step in choosing a personal care home is the home visit. If possible, the resident and family members or close friend should try to visit the home before moving day. A visit to the home can help with the final decision.
Some homes admit a mixed age population.
Some cater to older residents. There are facilities that serve persons with mental illness, dementia and a variety of other disabilities. Are they appropriately dressed. B. - Observe the housekeeping. Look at the overall appearance of the outside of the facility.