Numerous people have complained about visiting experiences, but requested anonymity because they fear that being openly critical could result in punishment for the inmates they visit. Maybe you noticed I didn't mention the identity of the inmate I called upon, or the name of the facility. I heard a story about an inmate in one unit who complained about the way his visitors were treated. He quit complaining. Rating the facilities They aren't all alike.
Some incarceration facilities treat visitors better than others.
One man said his brother spent several months in county jail before being transferred to the state's Garza West prison unit in Beeville. Every employee of the unit that I was exposed to seemed to genuinely care about doing a good job. They are sympathetic and understanding of those who have traveled long and far just to have a two-hour visit with a loved one. They are helpful, kind and considerate. On a scale of 1 to 10, and based upon the range of experiences reported by others, I'd rate visitor treatment at the facility I called upon no better than a 5, mostly because of that long wait.