Submit support requests 24 hours a day. Response within two business days. Support service provided by our own highly-trained support team. Unlimited access to our online Knowledge Base and FAQs . Unlimited access to our online Discussion Groups .
Support is limited to general product usage questions.
Questions relating to external functionality such operating systems, development environments, third-party products or various Windows technologies are not included. Indigo Rose offers Consulting Services to handle these types of requests. All services are provided subject to the current Support Terms and Conditions . Rapid Response Our Rapid Response program is designed to assist customers who require immediate answers to urgent questions. You will be able to talk directly to a dedicated support representative on a per-incident basis.