The seconds tick on. Everyone watches and waits. First hours pass, then days, weeks and months. Gradually, the crisis eases. Whatever challenges we are faced with are solved.
Time moves on.
The crisis is over. We must first examine the job that we, as business continuity managers, are currently doing. Most companies view emergency response programs as separate from business continuity. Each group independently develops its own plan. Yet, in reality, an event is going to trigger both plans to be activated almost simultaneously.