The response was that it was still being coded and tested internally. Because of a recent e-mail problem, it was asked if counties could be notified when the state is down. Ron Cash indicated that he has e-mailed individuals saying that this issue needs to be discussed. Currently we do not have a county contact list. Regarding training, there are 2 days of training with a follow-up day.
Trails is offered on the first day.
It goes over basic navigation through the system, how to get to help function etc. The second day is more formalized and covers the functions that the user will use in the areas with which they are involved. With a smaller county, it will be more general. When the system rolls, there will be system support on site for the third or fourth day to address additional questions that may be asked. There was concern that for a system the size of Trails, there was not sufficient training.