Our goal is to provide the best training possible for our customers so that they become better stewards of university resources. We make customer service and customer education our number one priority. To accomplish this, we have developed over thirty-five courses that we offer each semester. These courses have been designed, in partnership with our customers, to address every major business process within our Division and to increase the effectiveness of participants when they take the information back to their workplaces. Course topics include policies, forms, and exercises to reinforce the materials covered.
Training ranges from single course offerings to certificate programs to web based tutorials.
Our courses are well recognized throughout the Cornell community and have received outstanding reviews from all who have participated.