Pharmacy Technician 536-310 Pharmaceutical Calculations 2 credits Reviews basic mathematics, including addition, subtraction, multiplication and division of whole numbers. The course covers mathematical systems used by health professionals, emphasizing the metric, apothecary, avoirdupois, household measures and approximate equivalents.
Students gain an understanding of drug calculations, including percentage determinations.
536-311 Pharmacy Communications 2 credits Communication theory and practice are studied with special attention to pharmacy situations. Emphasis is placed on active listening, rapport with patients, patient concerns, sales techniques, business and group communication, and problem solving. A definition of the pharmacy technician role and responsibilities are presented, as well as a study of general operations of pharmacies at different settings. Emphasis is placed on computer usage, purchase requisitioning and order preparation, charges and billing, filing procedures, patient profile preparation, reference material and physician s orders. It covers purchasing, storing, security, dispensing and record keeping, as well as drug abuse.