Dad can't figure it out when I tell him we're making good money managing fast-changing ways of analyzing data. That sitting here in Prescott, we're competing with other companies around the country and around the world. And that we actually cooperate with some businesses even while we're competing with them. Let me tell you about the city of Phoenix's 24-hour call center. It's a place any resident of Phoenix can call, anytime, for anything that government should know the answer to.
Sewage bubbles up from a manhole.
Your car's been towed away. You need a business license. Or it's 2 a.m. and a dog's barking incessantly down the street. The city specialist is there for you instantly. Phoenix has a cadre of 150 people they've trained to answer the phones, hear the questions, then drill in on their computers, which are obviously programmed for any question about the city government you can imagine.