Return Students Services Overall, the high level of satisfaction of users with Student Services has remained constant throughout the three year period. There has been a rise in the proportion of students indicating an awareness of the availability of student services. This is particularly significant with respect to the availability of the counselling and guidance service in the University. As in previous years the predominant reason for using the counselling and guidance service is financial problems. The number of referrals has risen steadily over the three years.
Students already do have access to legal advice via other routes.
There has been a significant increase in the proportion of students expressing satisfaction with the availability of study spaces and adequate workspace in the libraries. The level of satisfaction with aspects of teaching methods and activities has remained constant except for two aspects. Respondents are, in overall terms, highly satisfied with how their experience at University has encouraged the development of various skills. University Environment Fourteen aspects of the University environment are presented for rating in the questionnaire. Since 1995 the proportion of those satisfied has declined with respect to ten of them.