It does to me. Still, Blockbuster has a lot going for it. It has stores on just about every Main Street and shopping center across the country, and it has a world-class brand name. The chain also knows more about costumer service, pricing, and all kinds of things about marketing those videos than the studios can begin to comprehend. Well, they need video revenues, and that means that for now they need Blockbuster.
Studios acknowledge as much.
And so that love-hate relationship is likely to continue. Sometimes, you see, the biggest fight scenes happen before the movie is even filmed. Grover is Los Angeles bureau chief for BusinessWeek . The McGraw-Hill Companies Inc. All rights reserved.