Due to the nature of the software that I use this has not been a problem. However I can envision that some faculty might require more resource intensive software for which the actual equipment is probably a little bit obsolete. But the way the systems are configured they crash an awful lot. Items in the Apple Menu are quite messy as well. A better job of organizing this area would help.
Software needs to be patched in some cases.
I use MiniCAD in my class and the current version in Hart is 6.0.1. There is a patch to up this to version 6.0.4 which solves some program problems. Applications could be better organized and kept in one area as well. I have had little interaction with lab attendants but they have always been corteous and helpful when needed. Lab attendants are great.