Now as well as writing and public speaking, I am a staff member in the crisis service of a community mental health center. We must remember that recovery is an individual concept. PACT has worked for my recovery and other people's recovery by providing medication, helping with housing and social skills, and finding work. Many people work, some go to school, and others like myself work as a professional and write. People are making it in the community.
Staff have rough times as well as smooth.
Sometimes they're dealing with the person who has gone off meds, the client who is being evicted from an apartment, or somebody getting into trouble with the law. Despite a person's problems, PACT is still there for them when they are in trouble. The ill person may need more meds, more contacts with staff, or simply a couple of days off from work. PACT is there 24 hours a day for their people. Rather, it is part of the process for that particular person in their recovery.