It's crucial for websites to provide search interfaces that are available, simple, and productive. This article gives basic instructions about how to test your website's search interface for usability. Even the best sites on the Web are far from having perfect search, but it is still remarkable to note the difference in search quality between sites that sell well and sites that sell poorly. Thus, the findings in our study are very understandable. Search is something most people try to use on websites.
Some people simply prefer it to browsing.
Others like to browse but are driven to using search when browsing does not help them find what they want. Often the information on websites is organized in categories, and the user does not know which category a particular item is under. The site designer may have a logical structure in mind, but the arrangement still might not help the user. For example, a person wants to buy a Lenny Kravitz CD for his nephew but he does not know what type of music Lenny plays. He might try browsing a music site and looking in the classical or country categories.