It introduces and discusses the fourth basic managerial function, control. Part V consists of two chapters. Chapter 14 describes the basic elements of control, while Chapter 15 focuses on managing for total quality. Chapter 14 introduces and covers the basic elements of control in organizations. It first characterizes the nature of control.
Subsequent sections discuss operations, financial, structural, and strategic control.
Finally, the chapter concludes with a description of how the control process can be more effectively managed. The Nature of Control in Organizations Control is the regulation of organizational activities so that some targeted element of performance remains within acceptable limits. The Purpose of Control Control has a number of functions in organizations. Four functions in particular are important. An adequate control system will help prevent this from happening.