As a result, while turnover rates for home care agency staff nationwide range from 50 to 60 percent a year, CHCA has a low 15 to 20 percent turnover record. If somebody talked to me and I didn't feel like answering, I wouldn't. I didn't care. Now when I go into the office, I feel like it's my home. Everybody knows me.
Selection is based on maturity, patience, and diligence, rather than formal work experience.
I would love to inspire others to pass the exam and show them that it's not just public assistance, that they don't have to lean back and wait for their checks or depend on their husbands to give them a little money. You can do it on your own if you really want it. The co-op's accomplishments have won the company national recognition. In the same year, it was one of three national finalists for Inc. magazine's Socially Responsible Entrepreneur of the Year award. But the true test is customer satisfaction.