No software may be installed on public computers by students even to an individual's private space. ITS provides only limited support to personal computers. Stop by the KSG computer lab for advice or to make an appointment. ITS will do basic troubleshooting for no longer than 1 hour to help diagnose whether a problem is hardware or software related. Hardware problems should be referred to the manufacturer or vendor where the computer was purchased.
Students are responsible for keeping backup copies of important files.
Students are responsible for keeping the original CDs that came with the computer as well as original copies of all commercial software applications loaded on their hard disks. ITS will only help restore software from original CDS or diskettes.