A variety of classes and support services are available to prepare participants for success in their families, in the workforce and in academic programs. All students must be a citizen, resident, immigrant or family member of visiting workers. Several countries are usually represented in the classes. Learning takes place in large groups or small groups or through individual tutoring.
Students can also access computer-assisted instruction.
Students may enter classes at any time during the term and work at their own speed. The class is a combination of lecture and small group or pair activities. Students practice the history, government and personal information questions which they will need to answer in the interview and also practice writing dictating sentences similar to those used in the interview to demonstrate literacy. The class is usually offered two times a year or as needed. To access other daytime basic skills, work and life skills development classes, students enter through a one week orientation class which repeats during the term to give students multiple access points to the program.