Using this guidebook, we developed training for various audiences and purposes. These sessions provided more insights. It became evident that a linear explanation of how government works was too convoluted and unwieldy. Further, readers had difficulty locating the material they needed, and the book continually repeated concepts. Decision processes are not easy, linear concepts.
Steps are simultaneous and iterative.
Concepts such as communication , credibility , and priority are repeated themes throughout each step. We needed to present the decision process concepts in a useful way so readers could understand the interactions. Hypertext links and levels could show the structure that a linear text could not. HTML was a simpler language that could be manipulated to create this structure. The web was expanding, so that Reclamation employees and others would have easy access.