The users want a simple test they can run to determine if the system works. With Loopback, users can dial a simple phone call. They will see themselves in both the local and remote window of the video-conferencing displays. If their equipment works, have the other end run the test. If the equipment fails, call tech support and let them know you have isolated the problem.
Tests usually take less than one minute.
No outside technical support is required. Test takes less than one minute. Training Educate video-conferencing users by demonstrating to participants how they look to remote sites. Test New Installations Test New Installations of any ISDN based service including video-conferencing. Problem Segmentation Isolate non-working equipment faster.