Usability on the Web is a growing concern. Software CASE tools can be essential for success with large design projects and systematic development For information on a variety of systems, we recommend Tony Wasserman's Software Methods and Tools . Performance support is a vital area of application for usage-centered design. Performance support refers to software and Web-based tools that support people in the performance of their work. See Electronic Performance Support Systems .
Universal design seeks to make resources available to all users regardless of abilities.
For some challenges to your thinking about what the Web is all about and a check on the accessibility of your Web site, visit the Center for Applied Special Technologies . Last updated 5 April 2001.