The Expert Consulting subdivision of Departmental Services works with Academic Computing and Instructional Technology's Help Desk staff in offering microcomputer consulting to all U.T. Austin students, faculty and staff. Telephone Consulting Services Questions not addressed by the Help Desk's Computer Help Resources website can be directed to Help Desk staff or to members of Departmental Services' Expert Consulting subdivision by calling 475-9400. Questions are usually answered within three days.
Turnaround time varies depending on load and the nature of the problem.
Staff are not available outside these hours to check equipment in or out. Call 475-9369 to check the status of a repair. The Expert consulting subdivision provides microcomputer consulting services at your faculty, departmental, or administrative office. Our experts can assist you with configuration, installation, and troubleshooting of microcomputer hardware, software and local area networks for both Macintosh and PC-compatible systems. Payment can be made using UT accounts only.