Most students, however, do not make specific recommendations as to how to go about changing the situation. A significant portion of responses concern the quality of Financial Aid administrative services. These services are described as needing to be more organized, competent, and customer friendly. To some the problem is a function of the fact that many instructors are not native English speakers. One respondent proposes that Professors and TAs complete a communication skills course prior to actually teaching.
Some students respond negatively to the quality of instructors in general.
Comments are often directed at a perceived lack of expertise among faculty members. However, some insist that the problem lies less with the qualifications of instructors and more with the impression that many instructors are too research-focused. Many respondents indicated the University needs to take steps to improve the quality of social life on campus. Students comment that the organization of advising services can be improved. Students state that they often receive contradictory information from advisors.