Compromise, in which both parties in a conflict are somewhat assertive and somewhat cooperative, asks both to give up something to get only part of what each wants. A more effective tool is collaboration. Both parties can be highly assertive and highly cooperative, because any conflict that arises is looked upon as a mutual problem that both must resolve. This level of conflict resolution is not easy to achieve, however, because it's contrary to human nature and takes a lot of effort. It requires total, honest communication plus the commitment to create a situation in which no one triumphs over another.
True Resolution Changing the way people react to conflict is difficult.
Church leaders find it doubly difficult because they must help others change and also work on changing themselves. Still, the rewards of resolving conflict effectively in the church workplace are great. As tension decreases, productivity should increase. And the tools you use to help others settle disputes may equip them for a lifetime.