Sure, it's a common place to chat idly while waiting in the queue, but you've probably got better things to do. If you're lucky, your standalone fax machine has a memory feature that will scan in your fax and hold it in a buffer until the fax can be sent successfully. We focused on outbound faxing rather than inbound faxing because inbound faxing for the enterprise is fairly straightforward. The most robust LCR configurations were offered by TGI Technologies' Enroute and Omtool's Fax Sr. On the other end of the LCR spectrum, Optus Software's FACSys LCR is available only with its Exchange Connector, while Castelle and RightFAX don't offer any LCR functionality.
Scalability is difficult to judge.
Administrative tasks such as supervising users, managing the server and overseeing reporting abilities are important in a tiered-management scheme. Splitting management functions among administrators and users makes sense. Department managers have a better idea of who needs access to faxing, while network administrators need only concern themselves with keeping the system up and running. Finally, we looked at faxing from applications and user interaction. Good desktop interaction is difficult to define, but we know it when we see it.