Agency staff is also coordinating the development of new certification standards and corresponding exams that will be aligned with the Texas Essential Knowledge and Skills. The processes associated with these functions are being transferred over the next several years to a new web-based technology system that should result in a shorter processing period. Due to the implementation of significant changes to the agency's technology system, delays are possible. If such delays occur, information will be posted prominently on the agency web site and updates will be provided. Enforcement of Professional Conduct - Unfortunately, a small percentage of educators engage in criminal and unethical behavior and the agency is responsible for investigating allegations of such behavior and, if appropriate, sanctioning the credentials of educators.
Sanctions can include a written reprimand, probation, suspension, or revocation.
The time required to resolve these cases varies according to the nature of the allegation, the availability and accessibility of reliable evidence, and the availability of an administrative judge to hear the case. In most cases, allegations of misconduct are resolved within six months, but some cases take as long as two years to resolve. SBEC will continue to strive to improve its operations to provide services in a more efficient and cost-effective manner. Any customer who is dissatisfied with the level of service received by the agency or its staff is encouraged to contact SBEC's Customer Service Representative.