Workshops designed for supervisors focus on skills to take a neutral role in a conflict.
Content, terms, fees, and scheduling are negotiated with the contracting organization. A twelve-hour training in increasing personal effectiveness in resolving conflict is offered to the public. This training includes conflict and conflict resolution styles, a three-step model for addressing conflict, and skill development to enable participants to implement each step. Contact the Center for the next scheduled session. Sue Ann Allen, Training Director , is an mediator and trainer with over twenty years experience in the development, delivery, and evaluation of training programs.