Two workshops are scheduled for fall 1999.
Space is limited in each workshop, so please register early.
The workshop has been expanded to two full days to permit participants to compare their local operations against those of high-performing borrowing and lending operations and to develop strategies for improving their operations. The workshop will be facilitated by Mary E. Jackson, ARL Senior Program Officer for Access Services, and will feature Thomas Delaney, Coordinator, Interlibrary Loan Services, Colorado State University, one of the high-performing borrowing operations.