This new program leads to interesting, challenging and rewarding careers in service sector industries. The Service Management program will prepare managers who can effectively and efficiently manage the design, development and delivery of a service.
Service management is an evolving field of study which focuses on a number of disciplines.
Services include all internal and external activities of an organization which result in customer satisfaction. Personnel positions include compensation programs, incentive programs, personnel policies, customer service hiring measurements, career development, change, management, awards and recognition. UW-Stout's heritage, faculty and instructional laboratory facilities make it an ideal home for the Service Management program. Throughout its history, Stout has pioneered management programs to meet the needs of business and industry. These programs have focused upon the direct application of technical knowledge to the solution of practical problems.