Landlords must apply to obtain a rent increase greater than the guideline. A tenant can get only one rent increase each year. Tenants can apply for a rent refund for inadequate maintenance or a rent reduction for reduced services. Tenants can apply to challenge illegal rent increases and illegal extra charges. Tenants are protected from arbitrary eviction.
Tenants maintain their right to privacy.
Property owners are responsible for keeping their premises in good condition. A property owner is limited to collecting only the last month's rent as a deposit. Many believe the Tenant Protection Act now swings the balance of power in favour of landlords and in fact promotes homelessness. For such a view see the news from Tenant.net or look at the view of Citizen's on the Web .