Cost Sharing Enhancements . Enhancement Specifications . Quarterly News Letters . Press Clippings . It is designed to connect telephony to any database so that users can access, by phone, any information on the database.
Users can include ratepayers, taxpayers, councillors and local government workers.
Applications include proactive debt collecting, improvement of accessibility of information to ratepayers, conversion of every telephone into a pay point for local government accounts and voicemail. Business benefits include solutions to numerous challenges faced by local government It dramatically reduces the cost of issuing accounts and collecting money by reducing labour requirements and paper. Voice dramatically increases productivity by accepting mundane enquiries that otherwise take up so much of the employees' time, which can better be used on other tasks. Voice is a substantial time saver. Voice can improve the public image of local government.