High schools, business schools, and community colleges teach office skills. Business education programs typically have a variety of courses. Courses include bookkeeping, math, typing, and word processing. Other courses are business communications, records management, and office systems and procedures. Those who are applying for jobs in state government often must pass an exam.
Some clerks are college graduates.
They may have degrees in business, finance, or the liberal arts. Many graduates take entry-level jobs to get into a company or into the finance and accounting field. Once hired, billing clerks are trained on the job. A supervisor or senior worker usually trains them. Some formal classroom training may be necessary.