Supra claims that they have fixed the hair-trigger internal fuse I ran into, and I've heard good reports from users of the newer modems. I thought I'd put this up anyway, as you might find the fax and ARA software information useful, and may get a chuckle along the way. I've now changed my opinion about my ZyXEL U-1496e . It has faithfully given me two years of steady use, but has been acting somewhat flaky lately. I've found that when surfing the web, you can never have enough bandwidth.
Technology inexorably marches on.
In two months I returned five, count 'em five, Supras to the manufacturer. Phone-line surges, old ROMs, and failed connections caused the returns. Fed up, I decided that they'd had their chance and began to look for a better modem. The more I read, the more I liked. I called the company, and ordered two U-1496E's.