Required only of students with no academic background in HRTA in addition to 36-credit course requirements. An examination of the areas of critical importance to the hospitality industry. These courses will constitute present undergraduate courses plus special assignments. Consideration of the design and implementation of various management information systems within hospitality industry operations, and their implications for management organization, planning and control. The application of planning and decision models to management problems of the hospitality industry.
Special emphasis is placed on analytical and quantitative decision models.
Examination of human resource techniques and industrial relations practices in hotels and restaurants. A study of initiating and accommodating change, both individual and organizational, within the hotel and restaurant. The application of marketing concepts to the services industry to establish marketing as a central orientation and philosophy of the strategic planning of a hospitality firm. Examination of theoretical and empirical issues related to financial management in hotels and restaurants. Emphasis is placed on issues such as value maximization, financial planning, budgeting, financial analysis, current research trends in hospitality finance, and financial strategies related to asset, working capital, debt and equity management in hotels and restaurants.