Payment must be received prior to setup of accounts. Customer agrees that all setup fees are non-refundable once the setup has occurred and any applicable money back guarantee periods have expired. Payments by credit card will be invoiced by e-mail. A paper invoice may be requested. Customer understands and agrees that Option 6 shall not be responsible for any charges or expenses that customer may incur resulting from overdrawing customer's bank account or exceeding customer's credit card limit as a result of an automatic or manual charge generated by Option 6 pursuant to this authority.
Timely payment is crucial.
All accounts past due by more than 15 calendar days are subject interruption of service without notice. If customer's account is in default and their account is sent to collections, customer will be responsible for any collections fees that may apply. Unless otherwise specified, for the Basic, Advanced, Professional, and ProPlus accounts, there will be a 30 day money back guarantee period. Fees paid for additional services are not included with the money back guarantee and will not be refunded. See section 9b.