People familiar with the Internet overwhelmingly support the idea of governments offering their wares electronically. There's fluff, many concede, but shallowness generally is the exception rather than rule. Government may fall short in many areas, but in cyberspace it has delivered with a comprehensiveness and enthusiasm that wins applause across the country. Things are posted quickly and can be easily accessed and delivered. For me this is a great savings over sending a messenger to the Public Reference Room.
States too get their due.
Jeff Sconyers, general counsel at Children's Hospital and Medical Center in Seattle, Wash., said government Internet sites have proven to be invaluable not only in his work, but in his family life too. That's really valuable. One office building in the financial district even displays the Web page constantly in the lobby as a service to the people who work in it. Yet Sconyers isn't without criticism. A lot of the federal government stuff is pitched to a fourth grade level.