A new operations control centre is being built at Kam Tin to oversee the system. This will control the integrated operation of all electronic systems, including the trains, power systems, escalators and lifts. A digital passenger information panel, detailing the train's route, next stop, and available connections, is incorporated in each vehicle. Depending upon the success of Phase One, further plans exist to expand the route, and connect it with the East Rail network at the northern end, and to build a new southern loop from the original West Rail terminus at Yen Chown Street, also linking the two networks. The West Rail route.
Station concourses incorporate automated ticketing systems.
Sufficient lifts and escalators allow for ease of passenger handling. Platforms have straight boarding areas with minimum platform gap as well as platform screen doors. Cross section configuration of a typical West Rail station. West Rail will be one of the quietest railways in the world. The interior of the trains are spacious and able to carry 335 passengers.