My voice is kind of nasally and the last voice I like to hear is my own. So I thought it was kind of nice to have Glynda answer my telephone for me. That means greet your callers in your own voice and words. Studies have shown that callers are more likely to leave a message if they can recognize your voice. How often to personalize is up to you.
Some people change their greeting every day they are at work.
This way they let their callers know where to find them and so on. Also, if you are going to be out sick, you can leave a message to that effect. There are two greetings you can employ. The external greeting is heard by callers coming in by outside lines. If you record only an external greeting, that is the greeting everyone will hear.