Emergencies are handled immediately. Routine work orders are for tasks that do not pose a threat to life, property, research, or of serious disruption to the operation of the University. These requests are put in the job queue and are processed in the order in which they are received. Small repairs are normally done within 30 days of being put into the job queue, but availability of materials and unforeseen problems could delay completion. Jobs related to specific events require adequate lead time to be completed on the date requested.
Special priority is assigned to requests which require special handling for a variety of reasons.
Examples of these are work which is important, but which may not qualify as urgent, work requiring special scheduling or coordination, and repairs to classrooms. The PM program utilizes a computer database to generate work orders for inspections, lubrications and minor adjustments to over 6,000 pieces of equipment comprising the major building systems, including lighting, plumbing, pumping, and environmental systems. The purpose of PM is to reduce breakdowns, increase the useful life of equipment and provide the comfortable and safe environment that staff, faculty and students have come to expect. While mostly unnoticed, the PM program is an integral part of the CPPO services and helps reduce trouble calls.