The materials are used by individuals and groups in any organization or institution. Users include boards of directors, educators, senior and middle management, students, human resources, work groups, volunteers and all employees. They are used in long and short term training, class settings, hiring, counseling, seminars, in mediation and at retreats. Each publication is designed to stand alone or fit a larger program.
Users often mix and match, customizing to meet specific objectives.
All books are used in Training and Education Diversity Conflict Resolution Step by step programs to resolve an immediate conflict within a group or between individuals. Also teaches assessment, management and prevention of diversity conflict. Books used in Conflict Resolution Trainers Manual, Diversity Conflict Series, Case Studies, and the Diversity Dictionary Diversity Personal Competency Development Personal work and resource books may be used in groups or individually to reflect, assess, identify problem areas and map a plan of action. These publications are excellent for reflective study, ongoing development, quick reference and insight in dealing with issues as they arise.