This procedure explains how equipment in CTS is maintained, repaired, and serviced. A. Equipment Equipment includes copy machines, computers, printers, telephones, and fax machines, as well as any furniture in need of repairs. Repair is an action that has to be taken beyond the above maintenance so that a machine can be made functional.
Service means routine maintenance to the machinery itself.
B. Maintenance 1. The CTS administrative support specialist supplies paper to individual machines. When you notice that the supply at a particular machine is low, let her know via an e-mail message. Toner and ink cartridges are kept in a compartment below each machine and are replaced as needed by any competent unit staff member. When the last cartridge at a machine has been used, notify the CTS administrative support specialist via e-mail so that she can replenish the stock.