The BWDB will accomplish the mission through the use of a five-year strategic plan. There will be fast, cost effective, flexible delivery of services. There will be an emphasis on customer choice and customer service in a customer-friendly atmosphere for both job seekers and employers. Job seekers should be empowered to make decisions with information about the full range of services and provider performance data. Job retention is more important than placement.
Wage growth is more important than wage at placement.
Education is the key to better jobs at better pay. Education should begin the process of readying youngsters for the labor marker, advanced training or college through school to work principles and practices. There should be high levels of accountability through the development of strong performance measures and results orientation. Continuous improvement management principles will be applied. The community should be knowledgeable about resources and services available.