After a competitive evaluation, the Grass Valley Group selected Infonet's Global Frame Relay services and gave Mo the opportunity to prioritise applications over the network. Since making its selection, things have gone very well for the Grass Valley Group and its new network. According to Mo, Infonet's proven technology means that he does not have to lose a lot of sleep or be concerned about productivity at remote sites. And, during the implementation of the first five sites, Infonet actually started up five of the Grass Valley Group's implementations one to two weeks early. Mo has also come to trust the Infonet support staff and their willingness to work with him.
Some companies are so rigid with their procedures that they make life difficult for their customers.
Mo believes his management team is happy with the service and level of commitment from Infonet and that it is a good partnership. Info-net was the only one to inform me when there was something that needed to be addressed. Their implementation was great and they delivered exactly what they promised. All rights reserved.