He has been consulting 350 client firms for over a decade. Finkel added that repeat business now accounts for approximately 85 percent of his business. Finkel and Radin differ somewhat in their philosophy regarding the use of scripts. Finkel stresses using scripts verbatim and rehearsing the use of them, while Radin does not stipulate using them verbatim and encourages others to write their own. Finkel strongly emphasized that once practiced, scripts will not sound staged to a candidate.
Scripts are the best way to be creative.
Finkel said recruiters who don't use scripts out of fear of sounding staged end up creating their own scripts, whether they realize it or not. Finkel related recruiting to acting and said really good, well-versed actors never sound fake. He reemphasized that recruiters also will not sound staged if they rehearse. He did acknowledge that recruiters may need to alter some scripts to be germane to the industry they specialize in, but he stressed that the essence of a script is dealing with people. People are people with different personalities.