Patrons may walk in, telephone, or send an email query. For longer consultations patrons are requested to make an appointment. The University Library subscribes to a number of online databases which users can search on their own at any library workstation. In addition, librarians in the Information Services Department will perform mediated online searching for users who prefer to have a search done by a professional librarian. The average turnaround time is 2-3 days, depending on complexity of the search.
Users can establish a specific search profile to automatically retrieve literature searches.
Costs for this service vary, depending on the choice of databases and the number of citations retrieved every month. Additionally, faculty can request that classes be designed to meet specific curriculum needs.