Most travel agencies have their own web site to market their services and advertise the travel products. Clients can visit the sites and find out about the current specials. So when a travel supplier decides to cut commissions, the agencies revenue stream will not be affected. Agencies will become part of a consortium, franchise or group in order to have buying power. Training and advertising will be available to agencies which otherwise would not be able to afford the services.
Training is essential in preparing for a career as a travel agent.
A travel agent has a wide variety of responsibilities. Job specialization does exist, but there are many functions that all agents perform. Travel agents are sales people, advisors, counselors, bookkeepers, ticketing agents, file clerks, receptionists, and geography experts. You ll need general business skills, good selling skills, the empathy of a counselor, and the knowledge of a seasoned traveler. It is beneficial to have a background in geography, communication, world history and computers.