This is a series of questions frequently asked by both new Newton users and hardened veterans. Please refer to this list whenever you have a question about your Newton, or our software. When I unstuff a package on my Windows PC, the Newton Backup Utility tells me it's not a package. I registered with Stand Alone a while back and got a password, which no longer works with the latest version I downloaded. When I unstuff a package on my Windows PC, the Newton Backup Utility tells me it's not a package.
Upgrades are currently free.
In the future, there may be a charge, but we will give everyone a lot of warning, and it will only be for major upgrades, not incremental updates. We changed password systems several months ago, and if your email address has changed since you registered, you may not have been notified. Just send us your name and a list of applications you need passwords for, and we'll send you the new codes. Be sure to include your name as it's entered in the Owner Info section of your Newton, or on the DeskTop of your PalmPilot. There are several ways to register our products.