Remind the perpetrator that the purpose of parenting time is to maintain contact with children, not with the former partner. Do not presume that what your client tells you is the whole story. Seek outside sources, police reports, medical reports, eye witness reports, etc. When dealing with victims and perpetrators it is imperative to remember that everyone has their own healing process. The fact of the situation is that people involved in domestic violence often feel embarrassment or shame.
Victims fear retaliation.
To force disclosure from either party may result in increased violence. The above approach is designed to let the person know that the door is open for discussion or help. It is not the lawyer's job to fix anyone, whether friend, colleague or client. If you have questions on how to approach someone, call your local domestic violence program. U.S. Department of Justice.