Before picking up the phone to call, you will need to know where the crime you're reporting occurred so the proper agency can be notified to respond. The primary responsibility of a 911 system is to answer incoming emergency calls and dispatch the necessary emergency agencies to help you. For non-emergency phone calls, please do not dial the 911 emergency number. If this happens, calls are answered as rapidly as possible in the order they are received. Your patience is always appreciated.
Some crimes require personal contact to file a report.
You will be asked the type and location of the crime, your name, address and phone number. Depending on the nature of the crime, you may be asked additional questions, such as when the crime occurred and if you have any suspects. At times, the call takers may ask for your name and phone number so a telephone report officer can call you for a report. Non-emergency calls can be a simple and quick process if you allow the call taker to lead you through the series of questions he or she must have answered. If possible, have the previously listed information available when you pick up the phone to dial.