Program is a secondary payer State law requires victims to exhaust other insurance resources, both public and private, before using the benefits of the Crime Victims Compensation Program. The victim and attending provider are notified at the time of claim allowance that a change in providers may be required if the provider is not covered by the victim's public or private insurance. Our program recognizes that it may be difficult for a victim to change providers after treatment begins. We allow a transition period of 30 days when a change of provider is necessary. State law does not allow a choice of provider when the victim has insurance.
Some insurance restricts clients to use contracted providers.
Verifying insurance and determining if you can provide treatment under the victim's insurance can be very important. If you are not covered, you may want to consider contacting the victim's insurance company to see if you qualify under the plan to continue to provide treatment. Early clarification of provider and insurance coverage assists the provider and victim in planning future treatment. Once a victim's claim has been allowed, the provider cannot bill the victim for any treatment related to the crime injury. If the victim has paid for any of the treatment, the provider must refund the victim in full for amounts paid once the claim is allowed.