The training of new staff is becoming an issue. Staff new to the University need process training, not just training in the use of ISIS to do their jobs. Less training may be appropriate in some cases. Training facilities will be needed in the future. The number of UW technical staff, capable of high-level tasks, should be expanded Communication within the technical community needs to be coordinated Coordinated change management is needed.
Signatures are an issue.
Are they always needed. Changes in business processes often have an impact on staffing. Customization used to be more of a solution. There has been great variation in the amount of information staff have received. Better process need to be developed for providing the appropriate information to the appropriate staff.