Supporting the Gloucestershire Fire and Rescue Service. Based in the heart of the community, the Service not only uses cutting edge technology on board its tenders, it also has well equipped offices making use of modern computer facilities providing key support roles to back up the fire crews. My main tasks are acting as Receptionist and operating the headquarters' switchboard console, being the first point of contact for both visitors and telephone callers.
Security is obviously important.
The front door to Headquarters is kept locked, codes being used to gain access, and I also look after the door entry phone system to our buildings. Fire Service staff are constantly in demand, and with the Gloucestershire Headquarters needing to contact personnel who may be based in many parts of the site, spread over locations within the county, technology plays an important role. I also use a Tannoy system which links the sites within the Headquarters' buildings. I also compile the telephone lists, keep them up to-date and ensure they are distributed. Installed onto the computer, Hal works within the operating system and when on screen changes occur, produces speech output via the Apollo.