Expertise, training, technology obsolescence costs are absorbed by vendors. A broad range of options and services is available, including imaging, metadata creation, enhancements, processing, encoding, derivative creation, printing, storing and backup, database development. Institution removes one step from imaging functions and services often performed offsite or even offshore. Vendor instability creates vulnerability. Institution may be subject to hard sell on existing products and services typically designed for business market.
Vendors lack experience with cultural institution needs.
Lack of standards and best practices creates difficulty in defining requirements or negotiating for services. Communication challenges hinder RFP development, contracting, production and quality requirements. Security, handling, and transportation issues may exist.