Aides assess the needs of clients. Then they determine clients' eligibility for services. Finally, they give information about how to get the services. Not all human services aides do paperwork or counseling. Others transport clients to appointments.
Some aides visit clients to make sure they are receiving their aid.
Human services aides also help groups of people. They may organize and lead group activities. For example, an aide might run a food bank. The duties of social service aides may vary with their level of formal education or experience. For example, aides with college preparation often have more direct contact with clients.