The ideal system will be the one that best serves the info needs of the user by supplying the most relevant answers in the top few documents retrieved, no matter how large the document library. Accuracy is especially important for large databases. If, however, you have a million documents, then the text search system must be vastly more accurate, because users are still only willing to read 20-40 documents. RetrievalWare is in use by several systems with over 100 million documents. When one department achieves convincing breakthroughs with knowledge retrieval, the immediate challenge arises to spread the benefits throughout the organization.
Scalability is more than just fast searching.
It is the ability to maintain search performance even when the demands on the system rise by orders of magnitude. In demanding cases, this can only be done by adding hardware resources. RetrievalWare is unique in that it can leverage additional server machines to maintain search performance over large databases and large numbers of users. Security Securing and protecting corporate information assets on Intranets is critical. The security system in RetrievalWare is based on the Kerberos technology, and uses the Kerberos conventions for ticketing, server keying and other functions.