Internet Investing Internet Technology Internet Lists Windows Internet Tech. Links to related Configure pages can be used to set the date and time, rotate log files, update routes, and upload SmartFilter files. Core and packet trace files are intended for use by technical support. These could prove very helpful, but at 170 MB compressed, our core file was a bit large to transfer to Network Appliance.
Software upgrades are available through a subscription plan.
Customers can register for access to Network Appliance's NOW on-line support site. This site includes on-line trouble reporting and RMA requests, known bugs, field alerts, SNMP MIBs, current software and firmware, service contract and license status, product documentation, tech reports, FAQs, and utilities. Registered users can subscribe to receive the NOW newsletter, tools discussions, bug notifications, and field alerts by email. Soon, it will even provide content vectoring to third-party servers. But versatility is not without a price.