Certification has been delayed pending satisfactory closure of the nonconformances found. If we have fixed the problems, we'll pass. Three of these 6 were non-conformances. A corrective action plan is due to the Center Director on 18 December. NQA did not feel that JSC had a single, closed-loop corrective action system.
Strategic planning is underway to correct.
Important - we must continue to ensure that our work instructions accurately reflect our processes, that we are following the work instructions, if a process is no longer performed the work instructions are deleted, etc. The ISO auditors will return - we must continue to keep ISO in mind as we perform our tasks.