This is known as Professionalism. This is known as the ability to serve people. Since ancient times, this has been known as the ultimate in Librarianship. A brave and passionate librarian will win or lose. A brave and calm librarian will always preserve the organization.
Some programs are unsuccessful.
Even the sage librarian is unsure of this. The Library does not strive, and yet it overcomes. It does not shout, and yet is reaches all the community. It listens to its patrons, and yet informs them. It seems spontaneous, and yet it follows a plan.