The health and safety of our customers is the primary concern. We respond to all emergencies as quickly as crew is available, typically less than 45 minutes. At the time of arrival at the site of the reported leak, natural gas crews assess the situation. No immediate concern for potential ignition, health or safety concerns, but still can result in odor complaints. By regulation, these repairs typically are made within several weeks, if not days.
Situation is monitored until repairs are made.