Regardless of how they join the collection, many airplanes and engines received by the museum require extensive work. This work is needed either to restore them to their original operational condition or to improve them to a suitable condition for display. Thus, the restoration shop and its invaluable cadre of volunteer craftsmen play an essential role in the future of the Aerospace Museum. However, the restoration shop is not the only place the museum utilizes volunteers. Often, a volunteer is the first person you will encounter when you come to the museum for a visit.
Volunteers run the information booth, the admission gates and serve as docent tour guides.
The Education Department and the Library and Archives rely heavily on volunteer help to fulfill their roles within the museum's mission. The museum is profoundly grateful for the generous gift of time and skill given by its volunteers.