But don't worry. That's about where most of the states are right now when it comes to information technology. They're far from sure just where they are headed. But they're getting there very quickly. From the state perspective, there isn't much choice.
Technology changes so rapidly that no one can build a blueprint for an ideal system.
Yet systems must be built. All that's known for certain is that the product is expensive, it is important, and if serious mistakes are made, many people in state government are going to wind up looking dumb. More and more states are responding to this pressure by elevating the importance of information technology in their state's management scheme. The vast majority now have some kind of strategic IT planning process. Quality varies widely, though.