We Listen Introduction At The MathWorks, our goals are to increase the scope of productivity of science and engineering, accelerate the pace of discovery and development, facilitate learning, and amplify the creativity of research. Knowing our users is an essential part of helping us reach these goals. Usability and user-centered design include many different methods for learning about our users. We conduct extensive usability testing of products throughout the development cycle.
Usability is a measure of ease of use and feature effectiveness.
To ensure our products are easy to use and provide a complete set of features and functions, we work closely with users to understand their needs. As the user works, members of The MathWorks staff, including product developers, observe the user's interactions with the product, and ask questions about how the user would like the product to change. We use this information to redesign existing products and improve new products. Knowing how our users work helps us design products that specifically address their needs. The MathWorks staff regularly meet with users to gain information about how they currently use our products, and what needs they might have in the future.