The themes of quality, ethics, and adaptation are emphasized. The course will help students be successful members of organizations. As organizations come into being and grow into profitable enterprises, rapid adaptation is critical for survival. The ability to adapt quickly requires a workforce willing and able to constantly change the way it accomplishes its work. In order to thrive in this changing environment, organizations must commit to regularly reviewing and improving all work processes.
Technology is one critical aspect of improving business processes.
However, the core competitive advantage of any company is its people. When the focus on growth through technology is done at the expense of treating employees as people, the result is workers feeling alienated, emotionally unsettled, and lacking productivity. The current business environment demands investments in technology, to be sure. These investments in technology must be accompanied by a complementary investment in, and development of, people. Additionally, managers and leaders must reevaluate how they connect people and process.