Overall the service has many strengths and few weaknesses. Students are making sound progress in their academic programmes. Many students, supported in previous years have progressed to higher education and employment. The range and quality of support is exemplary. Care is taken to match the support to student's individual needs.
Staff are well qualified and skilled in supporting hearing impaired students.
They have high expectation of their students who respond well the challenges set for them, and work hard to make the most of the support they are given. The service is managed effectively. The work funded by the Council was judged to have many strengths and very few weaknesses and has been awarded a grade 1 .