They make software that helps customers manage networks of computers. Not exactly a household name a year ago, when we acquired it. Today, Tivoli is the talk of the industry. Leveraging IBM's worldwide resources, Tivoli sold more software in the fourth quarter of last year than it did in all of 1995. And its first-quarter shipments doubled from the first quarter of last year.
Services is the fastest-growing part of the information technology industry.
We are growing faster than the industry. Our challenge here is managing growth while generating good returns. Our services business grew 25 percent last year, the fourth consecutive year it has grown 20 percent or more. We're attacking opportunities in other areas. Around the world, we're growing by double digits in the important emerging geographic markets.