All our artists do their best to ship as quickly as possible. Many of our items are custom-made per order and, therefore, may require more time. We appreciate your patience and understanding that works of art take time to create even in this fast-paced world we live in. You will receive an e-mail confirmation for your order within 24 hours. If you do NOT receive this confirmation within the next 24 hours, please contact us immediately at our e-mail address.
Shipping is paid by buyer.
Shipping charges are non-refundable. Damage claims must be made within 5 days of receipt of shipment. Some items require a restocking fee. If you have any questions concerning your order, please contact Garden Artisans via e-mail . The shipping charges listed on your invoice only apply to shipments made to the 48 contiguous United States.