Additionally, a hotline for copier service has been installed whereby student assistants retrieve the copier service calls, log them in, then forward them to the buyer who is responsible for calling out the technician for repair. Their weekly meetings have also resulted in the revision of key field elements used in the Purchasing Reporting System. Purchase Order and Route Code definitions have been modified to facilitate better tracking methods for reporting purposes. Reduce number of department-wide meetings. Increase number of individual Procurement meetings.
Training is on-going to ensure adequate back up coverage is available whenever necessary.
Additionally, a monthly staff meeting is held with the Director the third Tuesday of each month. The division has employed a new mail clerk who, currently, has been working in the Asset Management area. Mail Services anticipates implementation of the second mail run to begin by mid-January of next year. Increase communication between customer and mail services management. Director and supervisor meet with counterparts at most problematic campus departments to identify problems and to seek cooperation in solving problems.