Establishes and maintains the Information Technology Supported Equipment and Supported Software Lists. Manages the campuswide Distributed Support Program. Establishes guidelines, collaborates with colleges and administrative units, selects, trains, manages and coordinates professional staff of distributed support providers. Performs other job-related duties as assigned. Work Complexity Complexity Requires a broad knowledge of principles and practices within a professional field.
Work is very nonstandardized and widely varied, involving many complex and significant variables.
Job may require recertification or continuing education. Exercises discretion and independent judgement in comparing and recommending numerous solutions. Problems may be atypical within the unit. Analytical ability and inductive thinking are required in extensively adapting policies, procedures and methods to fit unusual or complex situation. Impact of Decisions Inside Department Major.