Provide operational support for voice and data communications, computing systems, including network backbone, Internet, UNIX Systems, networked microcomputer and mainframe services. To research, plan, deploy and ensure the reliability of the Districts' wide area network, which provides voice, video and data communications technologies that empower students, faculty and staff with the appropriate access to all CCCNet resources. Communications networks and the services supported by them have become increasingly critical to CCC's educational, research and outreach mission. As new services are added and as faculty, students and staff discover new ways to collaborate over the network, this reliance will increase.
Services Coordinate professional and timely resolution of network troubles.
Provide effective problem management for district office and college communications services. Provide high quality router configuration services. Provide high quality domain name services. Manage network changes and moves to minimize disruption. Proactively monitor critical network components to detect failures and degraded performance.