If you would like to send a message directly to Tim White, owner of the White-Allen Family of Dealerships, click on his picture to the right. Additionally Tim White has a few things to say about his philosophies. They're conveniently listed below, please take a second and read these. I urge everyone here to remember that we re all human, everybody makes mistakes, ultimately, we ve each got to take responsibility to do what s right for our customers.
Silence is worse than a complaint, any day.
It gives us a chance to turn things around. First, if it s possible, ask if the dealer has any previous owner s service records. You ll want to know what kind of care the vehicle has received in the past. Second, ask to see a complete record of any work the dealership has done on the car or truck. You ll also need to be clear about what kind of warranty is offered on the used vehicle and how well the dealership stands behind that warranty.