She sits behind her desk at Lifeline's city head offices. Onscreen above her, security cameras relay images. There is a painting of clowns, a Van Gogh print, a poster of Charlie Chaplin, a disconsolate tramp in a doorway alongside orphaned Jackie Coogan in The Kid. Whatever Gets You Through the Night. In a nearby office, a pile of telephoned notes from callers saying thanks.
Some calls are a desperate cry for help from people who have nowhere else to turn.
Maybe it triggers something within you. Something from your past. Or it just touches you to the core. Lifeline's Melbourne offices receive almost 50,000 calls a year. About 8000 people have rung the suicide line.