I received a screen or box asking for a password. We do not have password-based access to the research databases. A general error message indicating that the proxy server setup is not working. Double check the main instructions and check the list below for other tips that may apply to your situation. I'm trying to use library databases from work.
Some workplaces have firewalls or other proxy servers installed.
This prevents you from using the library proxy server to access the research databases. If they can't, then you can not use the proxy server from your workplace. In some cases, the alternative links to the databases will work, but your success will vary. Check the list of research databases - those marked On Campus or In Library only can not be used from off campus. It is also possible that a database is experiencing a temporary technical problem.