Links within the following area will open in a new window and take you out of the Product Recalls Australia site. Consumer Affairs Division, Department of the Treasury takes the view that if a supplier voluntarily asks consumers or other suppliers to carefully dispose of or return defective goods for a refund or replacement or some form of modification to the goods, and the defect is safety related, then that action will be viewed as constituting a product safety recall.
Voluntary safety related recalls are primarily the responsibility of the supplier.
The Consumer Affairs Division, Department of the Treasury , monitors and audits the effectiveness of product recalls of general consumer goods, and the other Commonwealth regulators responsible for specific products monitor recalls of those products. By clicking on the highlighted link you can obtain a guide for business on the recall of unsafe consumer products.