I ask to speak to a technician or manager again. My site is still down. I call again. No new information and no one is willing to speak to me. I call again.
Same thing happens.
Hopefully my site will be reactivated and I can get back to business. Quickly my hopes are dashed. Instead I get the following message. Thank you for your patience regarding the investigation of the scripts on your Web site. The delay in an adequate reply was due to our exhaustive investigation of the problematic scripts.