Ask if the vendor can interact with all financial institutions involved in processing a transaction to ensure that merchants are paid on time and in full. Look for real-time management reports provided for each merchant, marketing affiliate and broker. These reports should include critical sales, marketing, accounting and overall business management information. See if technical and client service staff also are available to assist Web merchants with technical problems, answer questions about credits and chargebacks, or provide information on foreign exchange rates, payments and more. Make sure a vendor's database maintains every transaction occurring on a Web site, and can process recurring bills for each site as necessary.
Some vendors offer white papers and seminars targeted towards their customers and partners.
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