Text book with a sample business letter format or a teacher handout with a sample business letter format. To help my students understand the importance of writing an effective business letter, we write actual letters to businesses.
Students are to think of a product or service they like or have had a problem with.
They then use the correct business letter format to express their satisfaction or dissatisfaction with the product or service. B egin with something positive about the product. State very specifically what the problem is. Asking them to replace the seat would be reasonable. Enclose any receipts, product codes or numbers, proof of purchases, or any other identifying materials.