My name is Janet Gail Besser. I commend you for placing such emphasis on this important issue.
Utilities are an essential part of our infrastructure and are necessary to our everyday life.
Thus, the Department has placed the Y2K issue among its highest priorities. We have aggressively monitored utilities' Y2K activities to ensure reliable, uninterrupted service to consumers into the new millennium. Our primary goal is ensuring that the lights stay on in Massachusetts. The Department assembled a team of experienced DTE staff members in early 1998 to ensure a thorough evaluation of utilities' Y2K policies. In spring of 1998, the Department issued a Y2K questionnaire to all electric, gas, water, telecommunications, and cable companies.