An IW's task is to find the cause of problems in a center and help the members improve their relationships.
Some members think IWs only come to gather information and expose problems.
But the IWs' mission is to help brothers and sisters develop good relationships and improve conditions in the center so they can work better. You're there to help them, not just to unveil their faults. You must change any negative image of IWs that exists, otherwise it will be very difficult for you to accomplish your mission. It will take time, but you must succeed. Your attitude and the guidance you give will surely help members develop a better feeling toward IWs.