But at home or abroad the service is so slow as to basically unusable. I also experienced the same problem trying to access it from a Borders computer while abroad - the sort of situation that Hotmail is designed for. I have now moved all the messages that were in my in-box to folders. This may solve my problem, but is less than satifactory. This has to be one of the worse providers out there.
Support is ridiculous.
I keep sending them the required blank mail and they send back a list of addresses for me to choose from relating to my problem. It is a great e-mail service. Many people I know use Hotmail and love it. Hotmail has great personalization service. I also like the way it allows you to block senders or send messages straight to a certain folder as you get it.