Customer opinion cards are available at each CRC facility. Comments on staff, programs and facilities are offered by customers and sent post-paid to the administrative office. Each card is reviewed by the CRC Director and responded to with a phone call or a letter. Within its organization, CRC in 1995 realigned its four regions into self-directed teams as a better way to focus on customer needs. Each team member is empowered to make decisions regarding service to customers.
Teams are results-oriented and emphasis is on leadership.
Since 1927, the Cincinnati Recreation Commission has been a leader and innovator in the field of public recreation. Winning the prestigious Gold Medal Award shows that CRC continues to bring the best to Cincinnati.