These items are key to us being able to resolve the difficulties and improve pwWebSpeak.
Subscriptions provide access to support, maintenance, and product upgrades.
The first year Subscription fee is included in the cost of pwWebSpeak for users who purchase the product, and is optionally available on a fee basis to these users for the second and subsequent years of product usage. Qualified users who get the product at no charge need to purchase Subscription services separately if they desire these support, maintenance, and upgrade services.