I owe you a vote of thanks for reminding me of the huge Knowledge Base that Bill Gates has been running at Microsoft for a quarter of a decade now, in which past questions that the company s technical support staff has received and the answers that customers were given are collected. This database includes technical advice on many thousands of possible problems. More to the point, that Knowledge Base dwells at some length on this common problem of machines that refuse to completely shut down once one clicks the proper buttons to order that. Unfortunately, the database is so filled with suggestions that many readers likely will be overwhelmed. Sample text goes here.
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