Consumers have also expressed confusion about contract renewals with some natural gas marketers. All suppliers should furnish you with the written terms and conditions of their offer to sell you gas. Take time to read and understand the terms and conditions of the offer. If you do not understand the terms and conditions, ask questions until you do.
Some suppliers allow customers to sign up via telephone or on the Internet.
Before agreeing to any contract, be certain you understand the length and terms of the contract. Look at more than one offer before you sign a contract. Comparison shopping may save you money. Do not provide your account number or gas bill to a gas supplier unless you intend to sign a contract with this supplier. Columbia Gas has deemed these suppliers as financially capable of providing gas to residential customers.