She takes initiative in performing assignments, following established instructions, policies, and practices. Work is reviewed for accuracy and compliance with instructions. Review of the work increases as assignments are more difficult or unfamiliar. Guidelines include the Federal personnel regulations and Departmental and NFC procedures. The employee uses judgment in selecting, applying, and adapting general guidelines to specific problems, considering situational similarities and differences.
Work also consists of standard explanations of personnel programs or policies.
The work directly affects employees and the adequacy of specialized personnel activities. Contacts are to obtain necessary information, resolve recurring problems, provide instructions, ensure that all documentation is in order, and obtain cooperation as needed. Work is primarily sedentary, involving no special physical demands. The work is performed in a typical office setting. This position is non-exempt from coverage under the Fair Labor Standards Act.