Shared Observations Adding features to web pages such as dialogue boxes can be a means to structure dialogue and facilitate communication between different groups. Adding a Shared Observation feature will usually mean that the organization will need to restructure business processes, adding a function that will support these interactions. Discussion Database A listserv or newsgroup with additional features. Discussion groups allows people to contribute thoughts on a particular topic from any place at any time. The database function allows the topic, subtopics, and user responses to have different headings, dialogue is structured as an outline of different headings.
Users can then examine responses of a particular topical area or search across the database.
An application that allows users to exchange text messages in a real-time framework. The Internet Chat Relay protocol is often used as the basis for this application. Conferencing Allows many users in different places to interact in real-time. Conferencing tools include whiteboards, as well as audio and video applications. Whiteboards are often used to allow different users in different locations to share and markup documents.