Support orders are up by 73 percent, collections are up by 66 percent, and paternities established are up by 31 percent. These outcomes make New York a top performer nationally, placing our State within the top five on all indicators. Modernizing Welfare Computer Systems Local social services districts, with State support, administer cash assistance, child welfare services and other programs through an array of major computer systems. These systems link over 30,000 local caseworkers and administrative staff with automated eligibility determination, benefit issuance, case planning and other key functions. This complex network is one of the largest computer systems in the world.
Separate systems are costly to operate and maintain.
Furthermore, rapid technological changes have rendered critical equipment obsolete, making these systems vulnerable to catastrophic failure. This network will take advantage of new technologies, enhance case management tools, and provide the capability necessary to meet a challenging array of Federal and State program-specific requirements. A comprehensive case management tool to aid in the quick identification of opportunities for moving public recipients to permanent employment. A statewide system utilized by local child support enforcement offices to maintain current and historical case information.