Additional copying strictly prohibited without permission. This is first accomplished by analyzing the detailed activities performed in a particular business function. Technology may then be applied making the process automatic and providing productivity improvements. Several workflow implementations illustrate potential application usage and some tool examples are provided to present what is available in the marketplace. An Introduction to Workflow Automation .
Workflow automation is an important buzz word in the information technology industry.
For some, it is simply a continuation of office automation. For others, it is a new way of arranging work activities so systems can lead to increased productivity. Since, like many emerging technologies, workflow automation is a mix of new and old, it is a combination of both these views. Document-based activities have traditionally involved imaging forms and pictures for easier review and processing. Group-centered activities, on the other hand, are more ad hoc and often relate to the organization's office environment.