Scheduled the first three Saturdays of each month in Oakland, The BMUG Helpline is a service created by members for members.
Volunteers provide technical assistance to members through in person clinics and phone support.
The Helpline is not a replacement for professional technical support available from local Mac dealers or other paid services, but it is an ideal first step to solving your Mac problems. Helpline volunteers are often able to solve even the toughest problems, saving members the expense of professional support. Helpline CAN help you install Software, RAM, Hard Drives, Modems Internet, Video Cards, Printers, and other third party accessories. Logic Boards, Monitors, or cracked cases, sometimes even hard drives are impossible for us to recover and we may only be able to diagnose and refer the problem. If you are not a member you can join when you first arrive at the clinic before receiving help.