According to Loyalty Pacific, the system is reliable and easy to maintain. In addition, if the demand for data grows, Loyalty Pacific will consider upgrading the hardware. The Compaq NonStop TM Himalaya system is located at the Compaq FM Center in South Melbourne. It is linked to Loyalty Pacific offices and to Fly Buys customer service centers, as well as to New Zealand Fly Buys offices. The modular system can be upgraded if there is a significant increase in Fly Buys membership.
Users can keep plugging computers into the hardware and the software can handle it.
Tandem's range of scalable solutions across the entire spectrum of business-critical enterprise computing is backed by quality technical service and support. All the software used was completely custom written for Loyalty Pacific. It lets Fly Buys members accumulate points, receive statements and redeem points. The system also provides data for merchant members so they can create special marketing offers to their customers. This Compaq hardware houses Loyalty Pacific's marketing database which is updated monthly.