LANDesk software recognizes this, as well as the version of the software it is hosting. This information can now be acted upon. LANDesk will be helpful to IT managers in a number of ways. It will help when users complain that their handheld computers don't work, or when the handheld's software might be interfering with other applications on the system, said Tony Bailey, an analyst with Enterprise Management Associates. It also offers security advantages, he said.
Users frequently synchronize sensitive information with handheld computers.
The LANDesk software will help track which employees have that capability. If I'm carrying that around on a PDA, and someone steals it or I lose it, they might gain access to that information. IT departments are notoriously bad at keeping track of inventory. At least a PC or printer is big and heavy and easily visible in someone's office. A handheld computer, however, is designed to be slipped into a pocket and carried unobtrusively.