In order to try to keep our prices affordable for you, we sell direct from our factory. We ship COD or prepaid, or, accept purchase orders from organizations with prior approval. We do not accept credit cards because of the discount percentage charged to us by credit card clearing agencies can be more than 4 times the five dollar COD charge.
Warranty service is conducted at the factory.
We try to return service units within two days provided we have the required parts or assemblies in stock. Give us a call and, in many cases, we are able to take care of your problem over the phone. If not we will direct you to send the phone to us for service.