Emphasis on case discussions, small group action and role playing for the acquisition of attitudes, and skills for effective managing and changing in an organization. Conflict Management and Negotiation. Analysis of conflict in organizations and strategies and processes for effective settlement or resolution of that conflict. Emphasis on the practical aspects of institutional and extra-institutional processes outside the conventional legal system. These dispute resolution methods include negotiation, mediation, arbitration and fair hearing.
Students participate in a variety of exercises including simulated negotiations.
Through these exercises students explore the basic theoretical models of bargaining and test and improve individual negotiation skills. Compensation Management Planning and implementation of wage, salary, and supplementary benefit policies and programs in private and public sector organizations. Measurement of job and performance contributions through job analysis and evaluation and performance appraisal techniques. Methods and criteria for determining the nature, structure, and level of compensation. Industrial Relations Employer-employee relations in historical and contemporary contexts, with emphasis on the development of labor and management institutions and philosophies, public policies, collective bargaining, and contract administration in the private and public sectors.