If a site proves to be unreliable, you can file a complaint with BBBOnLine. Regulations vary by state. Online shoppers can skip search time by plugging in an item's assigned catalog number, then proceeding to the checkout cart. It's a great immediate-fulfillment opportunity. Lands' End also offers a tool where customers can plug in their measurements, hair and eye color, hairstyle, face shape, etc., and create a virtual model of themselves.
Shoppers then use the model to try on clothes.
Like Levi's , the company offers body scanning to help customers achieve a more accurate fit. Pay attention to cutoff dates for shipping, Dougherty warns. Since Christmas falls on a Monday, customers will want to order by Dec. 12 for regular ground shipping. But as Christmas day looms, customers can get hit with costly shipping and handling charges if they wait too long. Another customer-friendly feature alerts customers to the status of their order by email.