A n experienced referral specialist will listen to the problem and assess the situation. You will then be provided with information and a recommended referral in your area if needed. O ur referral specialists are trained in assessing the severity of the problem based on the caller's report. If it is determined that a level of risk is present, our referral specialists will contact either 911 or a mobile crisis team to provide appropriate intervention. LifeNet will then follow-up with the responding agency to check on the status of the person in crisis.
W e have access to a broad data base of private and public community resources.
In the New York City area there are thousands of referral sources to meet your particular needs, right at our fingertips. Y ou can call for yourself or someone you know. We need to know age, neighborhood and the type of problem. Your needs are then matched with the proper mental health, substance abuse, or crisis service professional qualified to address your problem. L ifeNet is a confidential, crisis information and referral service where all the calls are kept in strictest confidence.