If a conflict occurs, the Conflict Managers approach the students in the dispute and use the structured Conflict Management Process and mediation techniques to help the disputing students reach an agreement. Alternatively, faculty training may be conducted at your school for your entire faculty. Training may consist of a 3 hour mini-training or whole day training. CRU 's faculty training helps teachers understand and use mediation concepts and techniques and enables them to use CRU 's Classroom Teacher s manual with their students. CRU Institute trainers will come to your school and train thirty specially chosen students to be Conflict Managers.
Training includes eight hours of interactive presentation and role play practice.
Manuals and videos are included so that your faculty may perpetuate the program. CRU 's trainers train parents in a two hour session to understand and use conflict management skills with their children. Refrigerator magnets with the problem solving process and booklets explaining various mediation concepts and techniques are given to each parent. Referrals for mediations come from school administrators, teachers, counselors, or students. Student Peer Mediators are assigned cases by a faculty program coordinator.