When the parent makes the correct response, the child stops crying. Adult complainers unconsciously also want parent-like figures to free them from their troubles. Yet this desire rests on a delusion that someone is, in fact, willing to change them or their situation. But this often does not happen because adults are expected to take care of themselves. Sometimes in job situations workers have justification for complaints.
Supervisors are on the receiving end.
Workers relate to their bosses as though they were parent figures who they expect will alter their situation. The recognition of a problem and attempt to change the conditions is often an appropriate response, but grumbling to fellow-workers usually goes nowhere. Some complain to anyone who will listen, even God, hoping to be relieved of their symptoms. When they plead, they place themselves in the dependent position. Assertive responses to troubles, on the other hand, signifies the expectation of mutual respect.