Some users will embrace a table of contents . Don't put too much faith in a search engine . Users generally couldn't configure their searches well, or make logical use of the results. Make the differences between options as clear as possible . White space in designs actually stops users finding information .
White space spreads out the information and slows the hunt.
And finally, as Neilsen has long maintained, users don't read Web sites - they scan them instead . Keith Instone's Web Usability Resources provides the single best starting-point in your search for Web usability information. Now offers broader thinking about the uses of hypertext. But Jakob Neilsen's Alertbox remains the best single source of usability wisdom.