On behalf of the University and the Laboratory, we thank you for your patience and your understanding in this matter. James F. Jackson Deputy Director Los Alamos National Laboratory MacAllister begins new job as ombudsman Bruce MacAllister this week began his new job as the Laboratory's ombudsman. The Lab's Employee Advisory Council proposed establishing an ombuds office at the Lab. Laboratory Director Sig Hecker selected MacAllister to the position late last month. MacAllister has developed a three phase implementation plan, the first phase locating office space, hiring temporary staff to get the office off the ground and finalizing the office's policy.
Space needs to be conducive for ensuring utmost confidentiality.
MacAllister also wants employee input into shaping the new ombuds office. They have to own the program. It's all the employees' program, which includes non-managers and managers. Lastly, MacAllister is developing systems to maintain accountability for the office. These include scheduling appointments, developing confidentiality brochures and tracking systems to measure how the ombuds office is being utilitized.