In addition, tellers keep records and process loan application papers. They use computers to keep track of the transactions. Some banks use computer systems that give tellers quick access to information on customer accounts. Tellers may use this information to make their services fit the customer's needs. Tellers may recommend an appropriate bank product or service to a customer.
Some tellers specialize in one area, such as new accounts or loans.
Others specialize in handling foreign money or business accounts. Before cashing a check for a customer, tellers check the date, bank name, and identity of the customer. Tellers also make sure that the written and numerical amounts on the check agree. Finally, tellers look at the customers account to see if there is enough money to cover the check. Then tellers carefully count out the money for the customer.