Historically, exhibitors have been required to request service form copies, fill out information in triplicate, fax or mail the form to the Centre s engineering department and call for confirmation. Very few convention centers have on-line service ordering capabilities, says Assistant General Manager, Scott Stallings. We try to stay ahead of the curve, technologically speaking, than our competition. Plus, we are always looking for ways to meet our customer s needs. The ordering process is simple to use, featuring clear and concise information on all services offered, frequently asked questions and a complete list of CGC terms and conditions.
Users also have the option of printing hard copies of each order as they are processed.
Each order is assigned a confirmation number for tracking purposes, which users receive via confirmation e-mails. Individual exhibitors can create an order, make changes using their assigned confirmation number and cancel an order up to five days prior to event move in. The on-line order system accepts Visa, Mastercard and American Express as payment. This initial phase broke ground in November, and is scheduled to complete on time this Fall. We are pleased to start the new year with the selection of Metric Constructors, says Earl Smith, Chairman of the Authority s Construction Committee.