CTS News Updated Training Boosts Customer Productivity CTS Training services have been updated to help UCLA employees gain more productivity from UCLA communications products and services.
Users are often too busy to learn the many useful features and functions of their equipment.
So CTS now offers more classes, more user materials, enhanced product demonstrations, and expanded Web content. More on-demand and custom classes are now available to departments, whether they use existing CTS products or are installing new ones. More user materials are now being produced. Literature, such as a revision of the Telephone Features Guide or a new Norstar Quick Reference Card, is regularly added, updated, and reprinted so users have easy access to product and service instructions. Some literature is also available on the CTS Web site.