There are times when people having difficulty communicating need a third party to step in and help. In North York, Conflict Mediation Services is the answer. Staff and volunteers are willing to mediate any dispute, including those within families, neighbourhoods, workplaces, or in intercultural situations. All mediation services are free to the parties involved. CMSD has two other services based on referrals.
Staff can provide interpreters for many different languages to help with discussions.
CMSD is also very active in training community volunteers, establishing conflict management programs for students, and developing new workshops to deal with conflict mediation.