Telephone reference questions which can be answered fairly quickly using the resources of the Reference Collection will be accepted. This service is for students, faculty and staff of the University of Wisconsin-Milwaukee. The RIS Department staff will attempt to answer up to three, brief factual questions submitted via an Ask a Librarian e-mail. In these sessions, students are introduced to relevant reference materials and to strategies for using online catalogs and databases. The librarians work with the faculty to design a session that complements the goals of the course or specific assignment.
Students find the sessions most useful when coordinated to coincide with a relevant assignment.
Sessions can include hands-on activities to allow students to practice using the resources. For very basic orientations, the instructor may consider requiring the students to attend a walk-in workshop. Students may bring a slip to be signed by the librarian to certify their attendance. Each month, the Research and Instructional Support Department offers a variety of walk-in sessions. These sessions are open to students, staff, faculty, and community users.