The introduction of K56Flex modem hardware has introduced a few problems. Here are the work-rounds for the ones that we have investigated. The workaround is to append four commas to the AT dial string.
Some trial is usually necessary.
Apple iMac and G3 Some iMacs and G3 Powerbooks with built-in modems have trouble connecting with our dialup service. This may be due to faulty Apple firmware. Upgrades are available for US, but not UK models. Users should follow the advice above about adding an 'at' string. This is also described by Apple in their Tech Info Library .