Netigy, which expects to go public later this year, doesn't have that problem. That was the third-largest funding total in Silicon Valley in 1999. For now, Mickelson's system enables nearly 650 employees in 30 offices throughout the United States and Europe to work smarter, faster, and more focused. That's no easy feat when 80 percent or more of a staff is new. That leads to consistency.
Speed is another benefit of knowledge management.
By the time Netigy learned of the opportunity, though, the work-proposal deadline was only four days away. Working into the night and over the weekend, a team of consultants, account executives, and managers amassed documentation and best practices from similar projects and pieced together a 50-page proposal. Netigy was named one of two finalists, beating out rivals that had upward of a month to prepare. There are other ways in which Netigy speeds up. When an account executive scores a client engagement, consulting managers waste no time calling around to find out who's qualified and who's available for the job.