The bank will and should collect, retain and use information about our customers only when the bank believes it will help administer our business and in providing products, services, and other opportunities to customers. We will collect and retain information about our customers for a specific business purpose and also, to comply with certain laws and regulations. The bank will strive to maintain accurate and complete customer information. We pledge to respond to requests to investigate and to correct, information believed to be inaccurate in a timely manner or as prescribed by law. Department Managers are responsible for the daily oversight of employee access of customer information.
Training is provided to all employees emphasizing the confidentiality of customer information.
Employees violating customer confidentiality will be subject to appropriate disciplinary measures. Our bank is committed to the security of customer financial and personal information. Unauthorized access to confidential information about our customers is accomplished by limiting employee access to customer information and by providing a secure environment that protects this information from third parties. We continually assess our environment due to rapid technological change and we provide employee training to assist in complying with customer confidentiality. Restrictions on the Disclosure of Account Information Citizens National Bank places limits detailed below on who receives specific information about customer accounts or otherwise personally identifiable information.