Aeritas has agreements with Sabre Inc. and Siemens to make Aeritas Express for Travel available to U.S. and European carriers. Testing of Aeritas Express for Travel with select airlines is under way, with rollout planned for later this year. The company refers to the technology as vReps, and boasts the tehcnology's ability to improve customer service, increase sales and deflect costly phone calls and e-mails. NeuroServer 3.0 gauges customers' questions based on question type, tone and customer history, say NativeMinds executives, and it responds with accurate, personalized replies. The tool enables workers to have meetings and collaborate with co-workers anywhere, whether they are in the same building, in another office or on the road.
Workers communicate with one or more users in a single text box in real time.
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