The work requires attention to details. In telephone companies, operators are closely supervised. This monitoring and the computerized pacing may cause stress. Operators must sit for long periods. They often need a supervisors approval to leave their work stations.
Wages vary with level of training and experience.
Entry level wages may be lower. Directory assistance operators earn higher wages. Telephone company operators generally earn more than PBX operators. Regardless of job, those who work nights, weekends, and holidays usually receive higher wages. Operators who have between one and six years of experience receive two weeks of vacation each year.