World Campus designers have learned to adapt to rapid changes in the field, teaching faculty and others how to apply online learning innovations. Given current technology, the World Campus has adopted a multiple media approach that includes traditional distance learning technologies and print materials, as well as the newer digital media. This strategy, faculty claim, has been instrumental to student and program success. Penn State also has used this first year to create a strong support infrastructure for both faculty and students. Its use of new technologies is the backbone of the World Campus and from the beginning students use an online catalog to search for courses, register through Internet-based electronic commerce, find answers to frequently asked questions, and get technical support online.
Staff are available by phone and e-mail to address administrative, advising and technical issues.
Future plans to enhance the online environment include library services, increased advising, and financial aid accessible worldwide. Experience has also reinforced the need for World Campus programs to be market-based.