Her notes from these sessions and other highlights from the Philadelphia meeting can be found on the ADEC page next week. It cannot function if there are other ways to do the job, if there is competition. Kid says that managers of public resources and taxpayers cannot allow political wind shifts in programs and services. Being responsible requires bureaucrats and taxpayers to insist upon elimination of bad processes, wasteful tasks, redundant activities, unnecessary secondary reviews, multiple sign-offs, circular processes, lack of collaboration and cooperation and retrenchment to restore old processes by those with a vested interest in the old structures. The Smart States initiative is taking government re-engineering seriously.
Welfare reform is a case in point.
Nebraska, Texas, Utah and New Mexico are consolidating agencies, providing information, training, and outreach and developing new client tracking systems using internet and Web server technology. Illinois is using retinal verification for some welfare programs and Wisconsin is using digital signatures for physicians. Sorry, it was last week. The average American will get at least 49,060 pieces of mail in a lifetime with one-third of it junk mail. Executives lose an hour every day to disorganization.