This is specialized work in a child support enforcement program. Work involves disseminating and interpreting program information, conducting quality assurance reviews, identifying problem areas needing training, conducting specialized training for CSE line staff, conducting reviews and identifying compliance issues with Court Trustees and other contract staff. New, unusual, or complex work situations are almost always referred to a superior for advice. Work is periodically checked for progress and conformance to established policies and requirements. Usually positions that require planning, developing, and coordinating programs and directing fairly large groups of people fall into this category.
Work is of a diversified nature that usually involves multiple unrelated steps.
Analytical thought is necessary for dealing with complex data and situations. Work often involves a variety of unrelated processes and may require planning or carrying out a sequence of actions or both. Several alternatives usually exist at this level for approaching problems or situations. Workers at this level exercise a considerable amount of independent judgment. Work is controlled by occasional review and by reporting to or consultation with supervisors or superiors.