So when you call, state your emergency and answer the 911 operator s questions as quickly and accurately as you can. Then you will be transferred to the proper authority. You wake up in the middle of the night and you hear a burglar downstairs. You get up, cross the room and quietly dial 911. Say you were dialing a 991 prefix and accidentally dialed 911.
Some people panic and hang up.
Others think hanging up is the best thing to do because it frees up the line for a real emergency faster. Don t hang-up, says Bellamy Immediately tell us you ve made a mistake or dialed incorrectly. We may ask you if you have an emergency just to make sure nothing funny is going on. The burglar situation and the misdial sound the same on the other end of the phone. Many times, as in the case of misdials, the phone is busy or a voice mail answers, leaving the 911 operator unsure if there is a real emergency or not.