An experienced professional offering customized individual or group communication training, and the service of workplace dispute mediation. In general, my expertise concerns how people use words and actions to influence other people. It is unreasonable to expect that people will work together without personal problems arising, which may or may not be job related, but will affect productivity. Learning to be better communicators and the ability to recognize and resolve interpersonal conflict results in a more pleasant and productive workplace.
Some disputes lead to grievance-filing, formal complaints, and even lawsuits.
I am a certified mediator in workplace disputes. Companies spend a great deal of money and resources on group projects. Understanding how groups function and maximizing group effectiveness is essential for group productivity. I am a former political consultant, have owned and operated two small businesses, and have 10 years experience teaching at the university level. My strength lies in my experience and in applying academic information in a common sense approach to real-life situations and problems.