Supervisors will be responsible for ensuring that student employees do not work more than legally assigned number of hours, and will monitor reported hours worked on time sheets. If illness or some other unexpected circumstance prevents a student employee's attendance at work, the supervisor will be notified as soon as possible. Adherence to a prearranged schedule is a basic requirement of employment . Consistent and punctual employee attendance is necessary for the smooth operation of the Libraries. Irregular student employee attendance lowers productivity, continuity, and can become a burden to the rest of the staff.
Unauthorized absences are grounds for disciplinary action.
Various job functions and general duties will be covered. Students representing The U of M Libraries will be courteous and have an approachable demeanor at all times when interacting with the public. Good customer service is extremely important to the Libraries . Patience and poise are essential in troubleshooting situations. Conflicts with Library patrons should be turned over to the supervisor or a full time employee.