Volunteers learn artifact identification, techniques of excavation, data analysis, and cataloguing.
They are trained to provide visitors with information about Kenmore's history, its architecture, its collection of fine and decorative arts, and its former families. As volunteers work in various areas of the gardens, they are educated about composting, propagating, herbs, perennials, boxwood, container gardening, roses, trees, shrubs, and vines. Master Gardeners earn credit hours towared volunteer requirements. Volunteers provide assistance to customers in Kenmore's Museum Shop, where reproductions and adaptations of 18th and 19th-century objects are sold. They sell and stock merchandise, and provide product information to visitors in the shop.