Chef whites required. HOS 103 Protocol for International Travel 3 credits Develops awareness of other cultures as needed for international travel. Includes information on preparing itinerary for trips overseas, currency exchange, passports and visas, traveling safety and health hazards. Proper use of English and cultural interpretations of gestures are also emphasized. I 3 credits Preliminary study of the operations of the lodging industry.
Special emphasis is placed on front desk operations and management of hotels and motels.
Industry software to simulate front desk operations. HOS 105 Customer Service in the Hospitality and Tourism Industry 3 credits Providing customer service within the hospitality industry. Skills to provide excellent customer service within every aspect of the industry, including lodging, food service, air transportation, cruise lines, and travel agencies. Includes understanding different cultures. HOS 108 Sanitation and Safety in Food Service Operations 3 credits Principles of sanitation and safety in food service operations.