Your new purchase is guaranteed to arrive alive at your door and stay alive in your aquarium for 7 days from the date of shipment. We can make this guarantee because we deliver the finest quality fish, inverts, corals, live rock and sand. All marine life is selected and packed by the best technicians in the industry who carefully screen each specimen for health, color and quality. We utilize the most advanced packing and shipping techniques to minimize stress on your new arrival. All marine life, from any supplier, is subjected to some form of stress when packed, shipped and acclimated into an aquarium.
Stress weakens any animals immune system and increases the possibility of developing an infection.
For this reason we recommend all new fish should be quarantined in a separate aquarium for 2 weeks. We also recommend all display aquariums contain an Ultraviolet Sterilizer to limit the chance of infection. Pet Warehouse may not be held liable for any problems related to diseases caused by improper acclimation or mishandling. Detailed instructions on equipment and proper quarantine aquarium set up is provided in the FAQ's section. The following terms and conditions apply 1.