In today's networked business environment, yesterday's best practices no longer cut it. Sales reps make delivery promises based on yesterday's inventory status.
Trading partners forecast demand for subassemblies based on historical data.
Customer support reps spend countless hours answering simple and repetitive inquiries. Nowhere are these benefits more compelling than in supply-chain relationships where employees, customers, suppliers, distributors, research firms, regulators, consultants, and other stakeholders collaborate to create new levels of efficiency and speed. Unfortunately, this open style of networked collaboration also creates significant security exposure with significant consequences. With so many people trying to access your ERP system from multiple locations, there's no longer one simple list of users who access the system from behind a firewall. Unauthorized orders can create returns and customer ill will.