Problem Solving Handbook by AQP Carefully designed and packaged with useful and practical tools and techniques examples, and exercise, this handbook is intended to provide facilitators and trainers with an overview of team problem solving methods and an understanding of other process improvement methodologies. It also contains two case studies for use in a team simulation. This book describes the context from which open book management emerged. It gives leaders the tools to create a direct route to greater profitability and growth. After two fruitless years of trying in vain to solve an affordable housing crisis, the citizens of Santa Cruz County, California conducted a future search conference which brought their community together to discover new ways of taking action.
Viewers learn the dramatic results, one year later.
It offers a way out of the frustration, wasted energy, and endless waiting that lately has stigmatized the quality movement. The authors reveal root causes for the collapses and failures of total quality and offer practical advice to correct and prevent them. This is the first book to address how unions and management can work together to improve a company's quality efforts and maximize performance. Winners' presentations and announcement of the winners at the AQP's 27th Annual Conference. Train your team leaders, members and facilitators on what to took for in a quality presentation and you will also show them how to make their workplaces and organizations more effective.