We also seek to understand the special requirements associated with each business, thereby anticipating their unique business needs. Our senior officers all have more than 20 years of community banking experience in our marketplace. This stability allows them to assist our customers with business loans, home mortgages, home equity credit lines and loans for any worthwhile purpose. Each of our facilities is staffed with dedicated customer service representatives trained to listen to customers and recommend the appropriate consumer and commercial products. Our 24-hour automated telephone banking center allows customers to access their accounts anytime, from anywhere.
Trust services require highly skilled personnel.
Our dedicated staff is available to provide a variety of specialized services. These services include land trusts, custodial accounts, personal trusts, agency accounts, corporate trust services, investment management and employee benefit plans. The Bank of Waukegan is a community bank, managed and operated by your neighbors in the areas where our facilities are located.