When additional repair is indicated, an estimate of repair costs is provided to the customer within five working days. The written estimate will include the Time and Material costs required to restore the device to specified operational capability. The customer has 60 days to respond to the estimate with either 1. authority to repair or 2. If the customer fails to respond within the 60-day period, Excalibur Electro Optics, Inc. automatically returns the device. Typical repair time is five working days.
Standard warranty applies to all new components.