It should also be noted that most individuals with disabilities do not require any accommodations. The employer should work with the individual who needs the accommodation. Many times the applicant or employee already possesses the required accommodation and is willing to use it in the workplace. When developing a budget it may make sense to centralize funding for accommodations. Develop training programs and manuals Training is key.
Training is important at all levels of the organization.
Not just interviewers. Not just hiring supervisors or administrators. But all employees. Review of collective bargaining agreements Your unions are also subject to the ADA regulations. You will want to work closely with them to ensure there is flexibility in the contracts to allow accommodations to be made if appropriate.