To evaluate the experiences of students with patients in outpatient settings, a project was undertaken by the Office of Academic Affairs, the Center for Research in Medical Education and Health Care and the department of family medicine. So far, more than 20,000 student encounters with patients have been recorded, including patient demographics, disease category and severity, procedures performed, supervision and other data. The results will be used to correct inconsistencies in clinical material and to document clinical experiences. In addition, students have received a report comparing their performance to the class aggregate. The course aims to sensitize students to what patients expect and experience when they visit their physicians.
Students meet twice with faculty preceptors in small groups to discuss their observations.
The course has expanded to accommodate 90 students. An interdepartmental faculty addresses topics such as violence, growth and development and the doctor-patient relationship. This year, a section of the course will be devoted to medical interviewing, so every student can interview a variety of patients and then be evaluated. The course emphasizes the skills of effective listening, information gathering, patient education and fosters compassion, sensitivity and respect. The students will also be present at delivery.