Uses the student s experience, academic preparation and problem-solving abilities. 196-116 Human Behavior at Work 3 credits Offers a detailed study of human behavior in the workplace and how this behavior affects organizations. Explores such areas as morale, motivation, job satisfaction and productivity. 196-119 Labor Relations 3 credits Provides an understanding of the concepts, history, issues and trends necessary to work with labor unions. Examines legislation, grievance cases and current trends in actual organizational settings.
Students participate in a simulated contract negotiation, grievance and arbitration procedure.
196-122 OSHA and Hazardous Substances 1 credit Presents the Occupational Safety and Health Act, its coverage and purpose, standards, recordkeeping requirements and other regulatory provisions necessary to ensure safe work environments consistent with the law. The result should be a clearer understanding of what is personally important, and develop a greater tolerance of others values. Shows how increased leisure time may be gained through prioritizing, goal-setting, delegating, and recognizing and avoiding time wasters. Focuses on conflict as it relates to supervision in the workplace, exploring conflict identification, management, resolution and the role of change in an organization. 196-141 Effective Listening 1 credit Provides an understanding of the communication process through an emphasis on effective listening.