Insure Packing Info - Declared Value Coverage Moving and shipping companies do not sell insurance. Every company has a different policy concerning the loss or damage of items or boxes being handled, moved or shipped. It is particularly important to inquire into the policy for items with a high declared value. Fragile or high value items must be properly packed in order to be covered by company policies. Professional packing is also highly advisable.
Various carriers handle the question of their insurance liability differently.
When you give a box to a shipper or most parcel carriers, the shipper assumes you know how to pack and that you have packed the contents correctly. If damage is due to improper packing, the responsibility is yours. If the shipping box has been thoroughly trashed, you are entitled to have your claim paid. There is a large middle ground in which the box is mildly damaged and the contents broken. Generally, in this middle ground, claims should be paid if the packing appears to have been done correctly.