Remember that, ultimately, the success of the system is up to the individuals who use it. When individuals succeed at their jobs, organizations realize their business goals. An information dump on Microsoft Office is perfect for online. And that frees us to deploy experts at the high end of the spectrum. Experts present courseware like pearls of knowledge without offering interaction or practicum experience that s not new or better.
Technology is used in service of an old education paradigm.
When a worker runs into difficulty in carrying out a task, PHelpS provides a list of other workers who are ready, willing and able to help him or her. The worker then selects a particular helper with PHelpS supporting the subsequent help interaction. The PHelpS system acts as a facilitator to stimulate learning and collaboration, rather than as a directive agent imposing its perspectives on the workers. This is the online version of The Instructional Use of Learning Objects , a new book that tries to go beyond the technological hype and connect learning objects to instruction and learning. One of the biggest issues facing universities wading into online learning is interactivity, both in its level and mode, they're willing to accommodate.