What these workers do Secretaries make appointments, put files in order, write letters, and talk on the phone. They may also make travel plans. Secretaries sometimes work in groups to share the work.
Secretaries use computers, fax machines, and copiers.
A secretary must make sure that the information that leaves the office is right. Other people in the office rely on secretaries to keep things going well. Some secretaries are called executive secretaries . These secretaries have more duties. Some make reports and train others.