It can lead to better settlements. Some people consider ADR a soft approach that is not as tough as they would like. Some people believe the results with ADR will not be as good as without it. Some people feel they will not get as much recognition from negotiating a settlement through ADR as they would from unassisted negotiation or conducting a trial. Some people feel they are too busy to change the methods they have used for years.
Some people have a lack of knowledge of the process and resources available.
There is sometimes a lack of available ADR training. There is sometimes a lack of consistent support for ADR from leadership. He noted success in the field will breed more success. Broadcast good ADR results throughout the agency. Use ADR in disputes where the feelings of disputants about the process are particularly important, such as workplace claims.