Updates are issued when there are changes in the forms or when additional features are added. Maintenance and Continued Support. After the first year, you have the option of purchasing an affordable annual maintenance package that includes ongoing toll-free technical support and automatic upgrades at no additional charge. If you choose not to purchase a maintenance package, you will no longer be eligible for free technical support but will have the option of purchasing upgrades as they are released. If you request support via fax or e-mail, be sure to include your firm name in case a representative needs to call you to discuss the problem.
Support is only available to licensed users.
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