To assist in the system's own review process and that of DLD, each system should provide a reasonably detailed index to its plan. The Five-Year Plan should be regarded as a planning document which identifies, organizes, and provides an overview of the service program, including intended changes in services or priorities. Although the plan need not be organized accordingly, it should show how the system anticipates it will fulfill the major roles expected of library systems on a statewide basis. Other roles may also be included. There will be ambiguity and differences in identifying roles and deciding which role some activities fulfill.
Systems are complex and seek to meet local and regional needs in different ways.
All plans will not be alike. The POS Team recommends that DLD continue to provide definitions and examples of ambiguous terms and those which may have more than one definition, such as mission, goals, intended results, etc. DLD should also, following discussions and agreement on an individual basis, allow other terminology which achieves the same purpose. Because communications will be needed throughout the development process and during the first cycle of implementation. DLD should gather and transmit back to the systems examples of good, insightful goals, activities, and measures.