When you take possession of your newly acquired instrument, we want you to understand that no matter how long you own it, we'll still feel responsible for it. In some respects, we'll always think of it as one of our instruments. If you're ever unhappy with it, or if you ever decide you'd like to exchange it for something even finer, we hope you'll bring it back to us. Whether the task at hand is the painstaking restoration of an historically significant instrument or the routine repair of a student's first violin, our luthiers spend whatever time is needed to do their finest work. We honor the tradition of the world's master shops, striving in all our restoration efforts to maintain each maker's style and conceptual originality.
Varnish affects the sound and the quality of an instrument.
Consequently, we go to great lengths to retain original varnish, removing it only if absolutely necessary. Also, to preserve the original textures of instruments, we scrupulously avoid overvarnishing and overpolishing. We use our skills to match new materials to original materials and to achieve natural-looking varnish restorations. We maintain a superb collection of master-made instruments in smaller sizes for promising young artists. Our 100 percent trade-in guarantee makes it possible for parents to provide outstanding instruments for their children with full confidence in their investments.