In the historic quest to improve human performance, technology frequently provides the basis for breakthroughs to exceptional results. Without a technological breakthrough, there is often an upper limit to the best performance possible. The prospect of using technology to improve human performance raises important questions.
Technology is a door leading to innovative solutions to many of society s problems.
Research and development, however, is the key to this door. This approach emphasizes the commitment to performance objectives, not programs. Results are efficiently achieved without wasting resources on projects and activities that don t bear directly on the desired outcome. Because of its holistic nature, the systems approach used by CPT is particularly well-suited to solving problems of human performance within large organizations. This approach views organizational performance support as a whole system.