The call center industry is one of the fastest growing adopters of technology for performance improvement. Fortune magazine recently reported that there are over 60,000 call centers in the United States. However, call centers face extremely high turnover rates among their telephone-based sales, technical support, and consumer relationship management employees. The Company xPECT Technologies, Inc. was created to build and offer products to help call center leaders maximize the performance of call center agents and reduce turnover through increased employee satisfaction. Technologies' state of the art software products stand-alone or integrate with the latest help desk software and telecommunications hardware.
Technologies is a start-up company growing through the efforts of exceptionally talented people.
The company has received a first round of venture financing and is poised for significant growth. Tested products are available for sale to call center managers nationwide. Copyright xPECT Technologies, Inc. 1997-1998. All Rights Reserved.