Many felt that an elected official makes the best project advocate. Elected officials often have the clout and wherewithal to bring a system to fruition, yet interviewees could not name one justice-related elected official who has lost an election over a failed integrated justice system. Top-level support must be long term. Interviewees agreed that executive advocacy must not wane as top-level managers deal with other projects. Good trainers and employees who are open to change.
Technological change can scare employees who have less experience with automation.
Training programs must be flexible enough to reach the entire spectrum of users. Most users had little prior experience with integrated systems and were amenable to training. Quick demonstration of system benefits. Ideally, funding sources should be identified. At a minimum, a funding strategy must be developed.