Fifteen providers and caregivers were studied, seven in the experimental group and eight in the control group. This pilot project demonstrated that the CRG consultation team intervention as an educational strategy does increase the provider's confidence in managing high-risk cases as compared to providers who received traditional agency supervision. Consultation also decreased the providers' rating of risk compared to ratings of providers who received conventional agency supervision. This improvement was associated with greatly reduced caregiver burden as compared to the control group. Caregivers experienced a great deal of stress and burden but found their role to be moderately manageable, coherent, and meaningful.
Social resources are the most important determinant of utilization of services.
Therefore no important decision should be based on this study due to small sample size and variation in client groups. However, a model such as the CRG was supported in several different sets of literature and previous research.