Eric Kreutziger was hired as CEO to launch the business. After only two years, competing with 22 other local office furniture dealers, Signature was listed among Rochester's top 100 businesses. When a company, large or small, moves to new office space, the architects and designers and business owners specify the types of furniture needed. They guide the customer through the furniture selection process, order the furniture, unpack it, and install it in the customer's new office while meeting budget and schedule requirements. Signature works with the designers, architects, regulating agencies, and clients as well as with suppliers to make it all happen on schedule.
Signature handles it all and tracks the progress.
Kreutziger's employees handle lots of details while processing an order. Some quotations run 30 pages. They verify dimensions, check electrical and building power specs, building and government codes, and verify color selection and products to name just a few. With all those details, communication between Signature employees, morale, and teamwork is essential. All you need is a customer number and a password.