You can also use a general message to send information about your institution's ILL activities, such as changes in your schedule or announcements about new staff members. Sending a Comment about a Request You can send a comment at any point, even when the request is not under your control. Retrieve the request and type update . Type your comment in field BNT, if you're the borrower, or LNT, if you're the lender. If the comment is too long, use BNT or LNT for a brief note and type your message in the blank MSG field at the end of the ILL segment.
Type enter to enter the record.
If you're the borrower, the lender has control of the updated record. If you're the lender, the borrower has control of the updated record. A general message can have values only in the unprotected fields ST, TO, BNT, ADR, the part of FROM after the reverse slash, and one or more MSG fields. Type create . Type your message into the blank MSG field at the end of ILL segment.