We asked Kevin Cordier, Director of Customer Development at Northtown Toyota, Volkswagen, and Isuzu, and Marc Minnick, Sales and Lease Manager at Autohaus South Volkswagen. They can walk right into our Volkswagen showroom, we're going to take them out for a drive in the Passat, and then they can go right next door to the Toyota showroom and still deal with the same salesperson. Another benefit is the customer can go out in the Passat and then take a ride in the Camry right after, and compare the two right at the same time. The other advantage is variety.
Statistics show also that the service is usually better.
The turnaround time is typically quicker at a single-brand dealership. A larger franchise has to hire more people, they're in a larger building, and all those things cost money. This isn't reflected so much in the price of the car, but it can affect service. Another advantage is simply that a single-make dealer sells only one kind of car, and we aren't going to push you to buy any others. Typically the Volkswagen consumer wants to look at a Volkswagen and has their heart set on one.