ECS Program services are provided to residential customers by their gas and electric utilities. A fully trained, state certified ECS energy auditor makes a site specific survey of the customer's home or building identifying areas where energy conservation improvements can be made. The auditor provides the customer with a written report and verbal explanation of the results of the audit and explains the other ECS services available to help the customer act on the recommendations of the audit. The customer will learn which appliances in their home use the most energy and how to use them more efficiently. Customers will also obtain information on the estimated cost to run some common household appliances and information on how and why to purchase energy efficient appliances.
Utilities provide technical assistance to their audit customers.
This telephone service is staffed by qualified, experienced individuals who can answer questions concerning space conditioning, domestic hot water, lighting and appliances. Residential customers may call their local utility company to request that an energy audit be scheduled for their home or building. There is no fee for the service.