And where better to go than Sun and its consulting organization-Sun Professional Services. For students, lenders and employees, Cost Effective Programs' new system translates into significant time savings and new levels of service-all from the convenience of a desktop computer.
Students can inquire about loans and have questions answered in real time.
Financial institutions and schools, using password protected user names, can securely track loan applications and payments over the Internet. Company employees can quickly originate loans via a Java Swing Client. In addition to enhancing the delivery of services to its customers, Cost Effective Programs expects the eCRM eMarketplace to impact its bottom line, helping it to reduce call center volume by as much as 20 percent. One of the first choices made was to build on the Java platform. Not only could it interact with legacy systems, Java technology interacts with any system.