In this program students perform technical support by learning installation and configuration procedures for software applications for a PC, maximize memory usage using DOS utilities, learn the capabilities of the Windows environment, efficiently diagnose hardware and software problems, and explore trroubleshooting techniques.
Students also learn the necessary skills required for good customer service relations.
Hours Networking Essentials Microsoft Windows Administration Study time at home and an instructor to help you through each step while in the classroom. Career Blazers Learning Center Integrated learning with customized programs.