A Service Coordinator is assigned to an individual and their family once they are determined eligible for Board services. The coordinator assists them in accessing needed services and supports, exercising basic rights, and ensuring their health, safety, and welfare. More than 1400 individuals are transported in 100 vehicles. Some transportation is also provided by Board vehicles to job sites located in the community. The Community Travel Department assists those needing community transportation to learn how to use the public transportation system.
Trainers also assist in developing route schedules and teaching pedestrian safety.