The control and reduction of process variance represents an on-going improvement strategy rather that a project supported by rallies, hype and promotions that fade in time as clerical, production and service workers lose interest and management starts another improvement project based on a highly publicized current fad. Why spend time and money on a project that will fade when an investment in SPC will have lasting value and become stranger with time. If you recognize that its time for your organization to establish on on-going improvement initiative with lasting value based on the bedrock of statistical process control, our consulting and training programs will enable you to be successful with this strategy. This program is a brief preview of the basic statistics included in our One-Day Statistical Process Control Training Course . It's purpose is to demonstrate that anyone with a high school education can learn the underlying math, concepts and application of SPC in a way that can be understood and used in an organization to reduce variation, control and improve processes.
Uncontrolled variation is at the root of the cause of product and service quality issues.
This on-line program reviews the key statistical measures needed to deal with variation including the mean, median, mode and the less familiar standard deviation. It introduces histograms, their construction and meaning. This course is interactive. You will be asked for your understanding through exercises throughout the presentation and you will need pencil and paper to complete the exercises. A participant who works through the program diligently should be able to complete it in roughly 1 hour.