We want consultants to be aware of and understand what we have. The tools she uses to deliver that information vary. Seminars are one example. This year, Ms. Munday has staged nine of them, which she takes to places where both the consultants and their customers are based, including Vancouver, Calgary, Winnipeg, Toronto, Ottawa, Montreal and Halifax. Often, it's a simple matter of arranging a meeting with an in-house specialist, manager or executive.
Speed is almost as important as the depth of information.
While I can't make any claims about knowing all there is to know, I do know how to get the right information and how to put consultants in touch with the right people, fast. In the past, consultants didn't know who to call. Now we have one central source to get in touch with our resident experts. It's a two-way street. In her data base, Ms. Munday has the names of more than 800 telecommunications consultants across Canada.