P.O. Box 10040, Lake Buena Vista, FL 32830-0040. Guidebook for Guests with Disabilities - Provides a detailed overview of services and facilities. Guests can obtain a copy at wheelchair locations, ticket windows or any Guest Relations location . Attractions - Symbols are used in the Guidebook for Guests With Disabilities to designate boarding procedures for disabled guests. Accessibility varies from attraction to attraction.
Some attractions accommodate guests in wheelchairs throughout the designated attractions.
Other attractions accommodate guests who, with the assistance of a member of their party, are able to transfer to the ride vehicles. Closed-captioned television also is available in all Disney hotel guestrooms. Service animals are allowed in most locations throughout the theme parks. Contact Guest Relations for assistance. For special needs, private facilities are available at First Aid Stations and at special 'companion restrooms' in each park.