The school can provide only limited technical support. Specifically, if a problem appears to be a network connection problem, assigned staff at the Webster Veterinary library will attempt to determine whether the problem exists with either the network jack, network cable, or network software configuration. Please be prepared to leave your laptop up to 3 days for troubleshooting. If your laptop hardware is not functioning properly beyond network connection problems, please contact the IBM warranty service for resolution. In case of serious corruption of software, Assigned staff of the Webster Veterinary Library will assist in re-installing this software to the laptop.
Students are responsible for backing up all files to disks.