The framework for handling customer concerns effectively. Why firms lose customers and the value the customer places on first impressions. This program is ideal as a training tool for new staff and also a great refresher for those of us who have been in the industry for years. Participants come away from this workshop with a certificate and a new sense of pride and energy. You Be the Host Knowing your local area and services is good for business and good for the community.
SuperHost session are available to operators wanting an in-house session.
Please contact Lisa Dahr for a for more details and to reserve space for a session in your area.