Volunteer involvement mutually benefits both the volunteer and the organization. It increases the capacity of organizations to accomplish their goals, and provides volunteers with opportunities to develop and contribute. Volunteer involvement is based on relationships. Volunteers are expected to act with integrity and be respectful and responsive to others with whom they interact. The organization's practices ensure effective volunteer involvement.
Volunteers make a commitment and are accountable to the organization.
Volunteers will act with respect for beneficiaries and community. Volunteers will act responsibly and with integrity. The boards of directors and senior management acknowledge and support the vital role of volunteers in achieving the organization's purpose or mission. Policies and procedures are adopted by the organization to provide a framework that defines and supports the involvement of volunteers. A qualified person is designated to be responsible for the volunteer program.