Technical, supervisory, and coordinating work in the administration of claims and correspondence in the Unemployment Division of the Department of Employment and Training. Duties involve ensuring that correspondence and claims are processed accurately and timely in accordance with state, federal, and department policies, rules, and regulations. Supervision may be exercised over technical and clerical employees.
Work is performed under the general supervision of an administrative supervisor.
Responds to a wide range of questions and complaints regarding the unemployment compensation law as it applies to the awarding or cessation of benefits to claimants. May analyze and evaluate correspondence submitted by employers used in making liability determinations. May supervise data obtained from employers, claimants, field auditors, and other state officials as required for liability determinations. May supervise the assignment of employer contribution rates, liable and non-liable determinations, investigations related to claimant benefit eligibility, and establishment of employer accounts. May ensure that employers meet legal filing requirements.