In point of fact, a strong telecommuting program is a key means of employee recruitment and retention. Prospective employees often consider a company's telecommuting program in their decision to join. As top talent continues to seek companies with this flexibility, the importance of telecommuting will grow. Managers will be asked to handle telecommuting situations more frequently. Managing teleworkers is therefore not radically different from managing other types of workers.
Trust issues can occur more frequently in telecommuting situations than in the in-house workspace.
As you know, a good business process is invisible to the outside world and its cost is negligible in comparison to the importance of the bottom line. Telemanagers can take this axiom to heart, assigning work to their telestaff with only an end result in mind. They should be able to provide a set of expectations, a series of budget guidelines, and a specific time frame for the completion of projects. The unique nature of telecommuting demands that lines of communication are kept more open than usual. Each party must be able to understand accurately each other's expectations, intentions, and meanings.