Any one Coop member may not exceed three HSUs. The use of telco pairs is also limited. Telco pairs with an HSU may not be used for leased-line services such as 56K, T1, ISDN, or frame relay. Two typical uses are dialin lines for remote configuration access or dialout lines for automated credit card verification. That portion is non-refundable even for order cancellations prior to service initiation.
Upgrades are consider the same as a cancel and re-order.