Performance development, relative to other teams and customer needs affects sales. Quality development, again relative to other teams and customer needs affects sales but it also affects manufacturing costs. Materials development affects the short term cost of manufacturing and process development the long term cost of production machinery. Coupled with these decisions, reports identify cost trends and research shows how customers feel about the company. Systems that are produced using two engineering resources.
Sales are repeat orders from existing customers and orders from new customers.
Customers are influenced by price, support effort, quality, the ability to deliver when required and long term market demand trends. Decisions cover prices and support effort for each type of system, capacity and quality improvement for each engineering resource and long term loans.