They keep in touch with existing customers, regardless of what's happening in the account, to find new opportunities to increase the net worth of each customer. They ask existing contacts for leads to new business, and thereby cultivate referrals. They make lots and lots of phone calls, and they keep track of the people they talk to. They're constantly networking. Everything that a Titan does is always a step to the next event.
Titans never look at a sale as a static process, as a goal in and of itself.
They're always focused on the next step in building a relationship, the next step to elevating their network of contacts to a higher level. They know that everything's interrelated. No sale is the final sale. The moment you assume that you've got all the facts you need, your competition is going to out-sell you. Whatever your situation, pick one or two objectives and go after them.