Yes, teams are a proven powerful tool. But they're not an automatic panacea for world hunger.
Teams take lots of planning, motivating, training, and support.
And sometimes they fail anyway. If you're immersed in total quality management like so many of us who seek its great bottom-line rewards, you believe that all work is a process. That includes teamwork. That's right, friend, you get zip results. Over the last eight years with hundreds of teams and thousands of leaders, we've learned how to make the teamwork process succeed in the real world.