Scheduled training is provided in the lab on applications, Internet and library research. In response to this exciting trend, the Curriculum Committee approved a change in the policy regarding computer ownership for students beginning in August 2000. Students may forward this account to any other that they choose, but all school correspondence will be sent only to the university assigned account. For instructions on how to forward your mail from your university account go to the Computer Help or visit the computer lab and pick up a handout. The library provides documentation at it's help site for users to configure their machines to work on the network, but does not have the resources to provide hands on assistance.
Students are responsible entirely for repair and maintenance of their laptops.
The school can provide only limited technical support. Specifically, if a problem appears to be a network connection problem, assigned staff at the Webster Veterinary library will attempt to determine whether the problem exists with either the network jack, network cable, or network software configuration. Please be prepared to leave your laptop up to 3 days for troubleshooting. If your laptop hardware is not functioning properly beyond network connection problems, please contact the IBM warranty service for resolution. In case of serious corruption of software, Assigned staff of the Webster Veterinary Library will assist in re-installing this software to the laptop.