Improving electronic resources and access to digitized information is required to create the library of the future. Investments in staff development and training are mandatory for re- engineering the library. Connecting to the network and upgrading and replacing PCs and other equipment increased adding costs to the budget. Redesign of Lockwood promotes access to materials and electronic resources, facilitates greater integration of electronic information resources in services such as Reference and Instruction, and creates a more inviting and effective facility. Firstsearch in Lockwood initiated this year.
Users are pleased with the service.
A survey of faculty served by Lockwood was conducted by the Collection Development Team. Faculty were queried on their research and instructional information needs. The results were utilized to focus collection directions, determine journal needs, and assist in the selection of electronic resources. HSL has been told by other libraries that its processing of requests is so efficient that Buffalo is often their library of first choice. Requests by patrons for items identified as being in processing are made available within 24 hours.