A professional speaker demonstrates the four elements of a memorable speech. Examples such as the Abilene Paradox, the Calvetti Exercise, and the Roads of Boston help illustrate group dynamics. The LAWS model of listening is introduced and then applied during meetings at The Getty Museum, one of the most celebrated new museums in the world. Students learn the eight dimensions of culture as they relate to effective communication, tour an apparel manufacturing company, visit a Japanese auto parts company in California, and visit the Ballet Folklorico. Dr. Kiely defines the meaning of negotiation as a communication process.
Students learn the six essentials for becoming an excellent negotiator.
Dr. Kiely combines the communication lessons students learned in previous lectures and illustrates how to use these skills for career development. Students learn how to get the jobs that they want and how to remain a viable part of the marketplace. Dr. Laree Kiely is Director of the Teaching Center in the Marshall School of Business at the University of Southern California.