Even what was accepted wisdom has changed. We are now looking at new technologies, such as ultraviolet treatment, for the inactivation of Cryptosporidium. The United States Congress has directed the US Environmental Protection Agency to work more closely with the water industry toward the improvement of water service throughout the country. It is a vision AWWA still holds and hopes will be fulfilled by the utility quality programs like QualServe, the Partnership for Safe Water, and the new accreditation program. Twenty years goes by quickly when you are passionate about what you do, when you get to work with people you admire, and when what you do matters.
Water always matters.