It has been produced by Suffolk County Council's Social Care Department, Suffolk Health Authority and all the seven District and Borough Councils in Suffolk. It demonstrates our commitment to work together to achieve high quality services and good value for money. People affected by HIV People with a housing need Carers 3. Explain the cost of any services you will have to pay for Respond to you promptly when you telephone or write to us and give our names 4. If you want information about Housing or about Social Care, staff in our local Housing and Social Care offices can give you helpful information about their services, and those provided by other organizations.
Some information is also available in other formats such as Braille, large print and audio tape.
Suffolk Social Care, Suffolk Health and the District and Borough Councils also jointly produce The Suffolk Community Care Plan which complements this Charter. Action Plans for the future Includes the ways in which service users and carers can influence those Action Plans. When you contact Suffolk Social Care, staff will need to decide whether you qualify for an assessment of your needs. The person who carries out your assessment is called a Named Assessor. You will be in Social Care' first priority for assessment if your health and safety, or that of your carer, is at immediate risk.