This module will examine essential planning components, group roles, facilitating group discussions, developing synergy, and using evaluation to identify problems and make improvements. Learn more about your own work style and tips to better work with those whose style differs from your own. Also covered are the supervisor's role regarding contract language considerations, recordkeeping expectations and the decision making process for granting leave. The basics of the discipline and discharge process are the focus in this session. Examples of arbitration decisions in Minnesota are discussed.
Supervisors learn strategies and practices to improve work performance by coaching employees.
Topics covered are encouraging and supporting positive performance and behavior and dealing with poor performance or attitudes. Participants practice applying coaching principles to employees and issues at their own worksite. The why, what and how of the annual employee performance review required by state statute is the focus of this discussion. Supervisors learn about the legal foundation and historical context of equal employment opportunity laws and policies regarding discriminatory harassment, and learn how to recognize discrimination and harassment, and the effect on employees. Discussion and understanding of issues arising from sexual harassment in the workplace, identification of supervisory responsibilities and assistance with resources and support are included in this session.