For new work requirements, unclear requests, or where incumbent recognizes broader implications, supervisor is consulted. Work is reviewed for procedural conformance and client satisfaction. Incumbent uses judgment in selecting guidelines for specific situations, and in referring problems to supervisor, specialist, or other technician. The work is essential to program specialists' accomplishing their primary tasks. Contacts are with other employees engaged in processing activities, and with specialists who use mainframes or networks to carry out their analytical or administrative activities.
Work is primarily sedentary.