However, it is possible for supervisors to influence people's behavior. Supervisors learn the limits and the power of authority when managing. How to get ideas across Supervisors discover ways to sharpen their negotiating skills to achieve the win-win solution needed to gain subordinates' support. They also learn how to avoid the negative impact of a win-lose outcome. The basics of dealing with problems There are several tools available to find the cause or causes of a problem.
Supervisors learn at least two methods to determine why a problem occurred.
Decision making techniques Supervisors learn the five characteristics of effective decisions. They learn how to deal with an indecisive group.