All users have been assigned to a group or groups. User access to OSOS depends on the group the user has been assigned to. Clerical, Professional, Supervisory, Central Admin and Local Admin are standalone groups. The OSOS Administration is at a URL that is separate from the OSOS New York Production Site. A limited number of users will have access to this site.
Users can perform provider and provider offering searches.
They have read-only access to provider information, including provider contact, location and services information. Users can perform customer searches and edit and create new customer information. They have read-only access to customer services. They can view their appointments with customers. They can also view customer referrals assigned to them by their supervisors.