This is causing network dropouts and longer then normal delays when requesting information from sites off of our network. We do not have any estimated time of repair at this time. The connection problems experienced over the last 10 hours by our customers dialing in via the Round Lake Central Office has been resolved. It seems that we are not immune from problems with Ameritech. They are currently having trouble with one of their DS3 digital trunking lines in the Round Lake Area that is causing problems on our modem lines.
Symptoms are random disconnects, slow connect speeds, and no connection established.
AGIS engineers are currently working to resolve the problem. AGIS engineers are currently working to resolve the problem. Power was restored early this morning all all appears to be well. We do not anticipate any more problems with power in our Wheeling office. We have installed the UPS at our Wheeling site and our Internet connectivity is back up.