Tyler became the site's Web administrator and vice president. They were joined in the effort by Jim Kennedy, who had lost his wife, Liz, to a stroke in 1996. Kennedy become the marketing and strategic planning director, and was aided by Charlene Lucy and Terri Taylor. The group found server space, chat software and volunteers to get the site up and running. The site has more than 20 chat rooms, each one for a specific type of loss.
Volunteers patrol the site on a regular basis and host discussions at scheduled times.
Paralogic Software Corp. Users need to have browsers that fully support Java, either the Microsoft Internet Explorer 3.0 or higher , or Netscape Navigator 4.0 or higher for optimal use. Each volunteer goes through a training period with Divers. At the end of training, volunteers sign a confidentiality pledge that also requires them to stay nonjudgmental in their counseling. The group has done this through links to a large number of grief-related sites and by submitting its site to as many search engines as the group can find. We don't want our members to stay.