Here are some tips to help determine the source of the problem, save time and help avoid possible service charges. Simle Tests Unplug the phone from the outlet and plug in a phone that is working correctly. If the problemgoes away, it is a problem with your telephone. A flat headscrewdriver will allow you to open the front conver of the NID to access the TEST JACK.Plug the phone into the test jack. If the phone operates, there is a problem with the wiring in the premises.
Some typical problems have the following symptoms.
When you have a service problem, we will do our best to locate and clear up the trouble.