Successful training also takes commitment from the employee, who must be willing to learn new skills and be on the cutting edge of technology. It takes cooperation from the whole company to make training a success. Managers and colleagues must be willing to act as mentors. Every department and every manager must become instrumental in training both the new employee and the established employee. Training cuts across all department lines and all ranks.
Successful training takes communication, especially about job expectations.
Employees, both new and established, should clearly understand what is expected of them, what it takes to get the job done correctly and safely, and what the goals of the company are. By communicating the job expectations clearly and effectively early on, a company prevents waste of training dollars and time because the employee did not know what was expected or understand what the job entailed. Continuous training is a must in today's complex pharmaceutical industry. Of course, underlying any package of job expectations is a fundamental job assessment. Managers and supervisors need to realistically define what the job entails and what special skills or training are required for the position.