The Internet has become a mainstream phenomenon. This, along with the increasing availability of more affordable computers and modems, has brought tens of thousands of new users to the remote network access arena. Academic networks, however, have not had such information, attempting instead to provide as much access as they could afford. Such an approach does not allow quick response to increasing demand. ITD cannot guarantee, however, that users will never encounter busy signals in the future.
Users can expect more competition for access during the last few days of the term, for instance.
Each of the University's five dial-in pools also has a different phone number. If you encounter busy signals while trying to connect to your preferred modem pool, try some others instead. Getting a slower speed connection may be better than not getting a connection at all. During peak usage periods, users should try first to connect to the U-M private pool most appropriate to their modem speed, then try the shared pool for the same optimum modem speed. She admitted that growing pains this fall have, at times, been intense.