Students explore the variables that determine a group's effectiveness. Students explore the necessities of delegating, how to delegate effectively, and why managers do not delegate. Students discuss the different leadership theories and how to apply these theories in the workplace. They can acquire and evaluate data, organize and maintain files, interpret and communicate, and use computers to process information. Students learn problem solving methods at the first of the semester and use this method to evaluate data throughout the semester.
Students learn the process of successful communication.
Students identify the barriers to successful communication. Students differentiate between the formal and informal organization. Students identify the different functional systems and subsystems of an organization. Students discuss situations in which managers must monitor and correct performance. Students identify different control systems.