The Case Manager is a focal person in the client's treatment. Case Managers are responsible for the coordination of services for the client's fiscal eligibility determination, individual treatment plan monitoring, client placement into programs as prescribed in the individual treatment plan, safeguarding of client's rights, linking clients to external assistance and services, assuring individualized programming, health, and housing designed to achieve rehabilitation and care requirements. Case Managers are active in educating and consulting to community agencies regularly involved with clients and clients' families. The return to competitive employment is a goal for many clients receiving services at West Central's Community Support Services. Services are offered on an individualized basis in conjunction with the client's treatment plan, and a variety of group vocational rehabilitation experiences are also provided.
Vocational assistance is available to any client accepted into the program.
The CTT's capacity to be more mobile and flexible allows it to provide significant outreach to a population that would otherwise not receive treatment. Staff on this team have a special expertise with clients who have substance abuse problems. Services provided by nursing staff are integral to the mission of Community Support Services. They provide medical education, support and skills teaching, administration of medications, case management, screening for side effects, medical history information and health promotion. Their work occurs at program sites, client homes and in the community.