Cohen says he has seen a growth in the past decade in the number of people offering negotiation advice, thanks to an increasingly global economy, the Internet, and changes in the workforce - where dogmatic managers can no longer be expected to lead people successfully. Of course, he cautions, there are also a lot of negotiation-advice impostors out there simply sniffing out the new market, and whose quality of advice can be found lacking. Cohen now writes a weekly column on negotiation skills for RedForWomen. He also answers questions from subscribers. If he is not prepared to be helpful, what will that do to his image among his friends and colleagues.
Silence is far more likely to make a person think than a swift, emotional reaction.
Go into a decisionmaking process with the belief you are a decent person who deserves respect. And, if applicable, recognize cultural norms that may get in the way of communicating. The Christian Science Monitor.