Read, plan or rest when on hold or asked to wait. Always carry a pad of paper and something to read. Make your calls count. Plan the result, key points and questions before you phone or visit. When leaving messages, speak clearly and repeat your phone number to make sure its understood.
Time management is life management.
It is also a life-long project that requires continual attention and revision. When completed successfully, you gain a fortune in achievements, contributions and relationships. Steve Kaye, Ph.D., is a trainer, consultant and award-winning speaker. With a Ph.D. in chemical engineering from Carnegie Mellon University and 20 years of experience working for major corporations, you can expect his programs are content-driven with ideas that work. Steve shows leaders how to plan and conduct meetings that lead to success.