We are interested in situations where banks force customers' checking accounts into overdraft status by paying the largest checks first when multiple checks on the account arrive at the bank on the same day and there's not enough money in the account to pay all of them. As a result, if there are insufficient funds to cover the largest check, then all other checks, which would otherwise be covered, are also sent back for insufficient funds. The bank thereby generates several overdraft fees instead of just one. We are interested in complaints that payments on a Bank One credit card were not promptly posted. Several major creditors and collection agencies do not follow these principles.
Uncompensated overtime is a major source of complaints.
We are looking for a case where a beneficiary other than a spouse received a substantial distribution from an IRA upon the death of the account holder, and the beneficiary was not given the option of taking distributions over their expected life. We are looking for unauthorized charges for insurance, service contracts on Montgomery Ward credit accounts.