Services can be mediated over networks to make these processes easier and avoid lengthy lines which historically characterized all too many campus experiences. All admission and financial aid information is available online. Admission forms can be submitted online while financial aid forms can be printed from the most current source and submitted via fax or regular mail. A variety of e-services are also available online, from ordering a gift basket from Food Services to appealing a parking ticket. Parents are invited to attend Orientation where they can attend various programs to learn about student life and which offices to contact for information.
Several departments have Web pages with information specifically geared to parents.
There is a strong interaction between the quality and extent of services a university offers and the costs associated with this infrastructure. There is also a tremendous variation in the ways universities charge for these services. To evaluate the benefits received, and to be able to directly compare costs, you will need answers to these questions. This fee is used to expand and maintain information technology systems that directly impact on students and the learning experience. Adding and upgrading computer labs, adding cable modems in residence halls, expanding help desk services for students, and adding more computers in student organization office workspace are some of the first projects covered by this fee.