In the long run, the sales support system will also be able to work with new orders placed directly in the Telia Systems ordering system and then pass it on to the relevant supplier. Integration can be brought even further. The aim is to make the suppliers themselves responsible for providing the Telia sales support system with current information on compatibility, product versions, prices and known bugs. The Calico E-sales software does cost a lot of money, in the case of Telia a couple of million Swedish kronor. And that's what you're likely to have to pay for advanced systems, says Filippa Jennersj , director of system development at e-commerce consultant Establish .
Suppliers know that they have hot technology and that they can charge a lot for it.
Startups can make it cheaper for themselves by building their own solution, for example using the Microsoft platform.