The work turned out to be of poor quality and incomplete. Our courts will defend the rights of consumers when 'unconscionable conduct' occurs. Depending on the circumstances, driving an elderly client to the bank, for example, could constitute illegitimate pressure. This means the householder can cancel the contract during this period and get their deposit back. Traders must also give customers a list of their legal rights, a copy of the contract and a cancellation document in case they change their mind.
Snap decisions are often bad decisions.
Think hard before signing anything. Always get several quotes for every repair job and compare prices and terms. Ask if there is a charge for a quote before agreeing to let the tradesperson or company into your home. Make sure you know the name and address of the salesperson and the company they claim to represent. Ask for references, the name of the person they last worked for and check them out.