I am a firm believer in growth and development. We must increase enrollment, expand services, and seek to continually improve. A leader is responsible for both. He or she must set appropriate goals, establish a credible process for strategic planning, and then, oversee the implementation of the plan. Defining the right thing to do may be easier than doing the thing right.
Universities are collegial institutions that encourage substantial consensus prior to change.
We have been less efficient than we would like or need to be in solving our problems, developing new programs, and improving the classroom experience. There are a variety of organizational change strategies that ought to be considered for improving effectiveness and efficiency. These include using strategic business units, implementing total quality management, adopting the Scanlon Plan for organizational change, and re-engineering parts of our delivery service systems. The Leader Must Promote Civility And Values Creating civility and mutual appreciation of values is the most challenging aspect of leadership at Ferris State University. I am very concerned about the breakdown in civility and values that have occurred on our campus in recent years.