The fact that ASPs are by nature service businesses that combine the latest technology with e-business applications highlights the need of having strong service. Look for ASPs who provide service with an attitude a strong positive attitude of doing whatever it takes to make you successful at your e-business goals. If you find a company with passion in this area customers will either be flocking there or very shortly behind you. Find ASPs that can scale. Look for evidence the ASPs you want to work with can create Web sites that will scale with you over time.
Scalability is a big issue when having Web-based work outsourced.
Look for evidence of a company being able to scale with your needs as you grow. This includes creating sites that can easily be modified as you change your messaging. Raving fans . If there is genuine enthusiasm for the ASP's performance then continue checking. If you see nothing but ambivalence or unreturned voice mails and calls, be careful.