In the important area of human capital, we have managed to attract some remarkable people from the leading law schools. We also have established an Associate Mentoring Committee and launched the Miller Canfield University for formal training in virtually every aspect of professional . Plus we have initiated a leadership-training program for current and future firm leaders. We continue a firm-wide effort to focus on client needs and adjust our expertise and our delivery of services to address these needs. We have developed cross-group service teams and special fee arrangements that allow our clients to accurately budget their legal expenses.
Technology is another important element in our progress.
We have implemented a program supporting the use of laptops and home desktops which gives our attorneys unprecedented flexibility and mobile firepower. Like the rest of our society, our productivity has been materially enhanced through technology. If you focus on the morale and skills of your personnel, use technology to make their lives more flexible and more productive, and center your delivery of services on what the client needs, you find that success follows naturally. And this permits you to attract the best personnel. It's the cycle of improvement that we envisioned when we drafted the strategic plan.