He knew he should have gotten legal advice. He got nailed. Maybe he won't break the law next time. The whole idea was that the FBI was going to help him out if he helped them out. But the fact of the matter is there are people out there that are trying to rob your house.
Some people do it for a living.
By putting bars up, you're taking that much extra measure, and chances are the theif will move on to an easier target. That is not the issue. Poor administration skills is one problem. Although it does go hand in hand. If they had patched their systems, or even used something other than BIND, it wouldve saved them a lot of headaches.