Our staff dedicate a great deal of time and energy to ensure they are up to date on all the latest computer upgrades and products. They are able to assess them as they pertain to our clients systems. There are hundreds of new products and ideas each year. Our clients take advantage of this research and product assessment, as part of our service. A side benefit of our visits is passive training for computer users.
Users usually watch over our technicians shoulders and often learn to solve the problem themselves.
In addition, users may feel apprehensive about asking the office administrator s advice, but are comfortable with asking an outsider how to do something or why something won t work. We feel that this passive training of users is important to everyone and is routinely part of our service. The frequency of our scheduled service visits are set by the client. Each visit is a minimum of three hours in duration, and can be scheduled weekly, bi-weekly, or monthly.