The failure gives up and remains in fear of upsetting someone. Successful doctors do not compromise when it comes to what they feel is right. If a patient demands the doctor help absorb their deductible, the successful doctor says no. If a patient asks the doctor to treat a friend on one visit and put it on insurance, the successful doctor says no. If a patient wants to come in during a time the doctor normally does not see patients, and it is not an emergency, the successful doctor says no.
Successful doctors define themselves in positives.
The failures define themselves by what they don't do. I don't make patients come when they don't need to. I don't charge too much. I don't make people go to lectures. I don't force people to refer.