Mr. Pedro Luiz C sar Gon alves Bezerra, Technology Director, assembled a strong team and forged ahead. Major concerns were security, reliability and performance, gauged by the system's ability to handle high transaction peaks, especially during the last couple of days allowed for tax filing. This gateway receives the information from the clients and sends it to a SQL Server. Once the tax return is submitted, it is processed within weeks, and a notification is sent to the taxpayer. In case of a business, the notification is now sent via e-mail.
Taxpayers can check status on their income tax returns via the Internet at any time.
The system was designed with redundancy, in light of the tremendous need for reliability and availability. Cisco routers and four Compaq servers are the backbone to handle receiving and monitoring submissions. This has proven to be a well-accessed site, with 1,800,000 hits so far. For customers who prefer the personal touch, or do not have access to the Internet, there are special offices set up with PC's to facilitate Internet income tax filing. On the very last day of individual filing, the average was 10,000 returns received per hour and 3 per second.