The Richard Young Center Access Center is a customer service center that provides timely information, assessment, managed care gatekeeping, referral and admitting services for mental health and chemical dependency care within the Richard Young Center care continuum. This comprehensive service simplifies the admission process to Richard Young Center mental health and chemical dependency treatment and services. Supervised by a licensed psychologist and staffed by masters prepared and licensed mental health practitioners, plus addiction specialists, the Access Center encompasses all aspects of the admission process from one location at Richard Young Center. Consultation line numbers are reserved for calls from human services and health care professionals.
Separate lines are available for the public and for managed care customers.
All lines are answered by a clinician 24 hours a day. Vary by Contract Prompt Behavioral Health Assessments Mental Health and addiction assessments to determine the level of care are completed within 24 hours of the assessment request. Mobile crisis and facility based assessment services are available. Personalized Admission Case Management Admission arrangements are completed in a timely and customer-focused manner to meet the needs of the patient, family and referring professionals. Our business professionals are available to answer your questions about insurance benefit eligibility, determine provider and facility managed care network participation, options available to help patients pay for the services they need, and to complete admission support services.