Please be sure your family members know to contact the Air Force. The casualty assistance representative will be available to provide your next of kin with benefits information, help file claims and initiate action for prompt payment of benefits. Your family should have available documents such as marriage and birth certificates, divorce decrees, adoption papers, retirement orders, DD Form 214, Report of Separation From Active Duty, and social security numbers.
Voice mail is available after duty hours.
Recorded messages will be addressed the following duty day.