Each system is customized to the buyer's needs so you don't get things you don't want. We do not use proprietary parts, which is better for two reasons. First, non-proprietary systems are easier to upgrade. Second, should anything go wrong once the system is out of warranty, you can replace a part easily and inexpensively at just about any computer repair shop. We only use top quality parts by manufacturers such as Asus, Intel, Maxtor, Western Digital, Gigabyte and Mitsumi.
Some proprietary systems use lower quality parts in order to keep the cost as low as possible.
When your system is ready, you receive all your software and manuals. Each piece of software is on an individual CD as it came from the manufacturer. Many proprietary systems come with a recovery CD that contains your operating system, hardware drivers and any additional software that was installed on your system. That's a great space saver, but it can be a nightmare if you ever need to reinstall your operating system or a missing hardware driver. Sometimes the only way to do that is to restore the system to its factory defaults which means you lose all the programs you have installed or the data you have saved since you bought the system.