An introductory course in computer hardware. Students will install, upgrade, maintain and troubleshoot hardware components. Students learn to identify error messages and symptoms of hardware failures and take the appropriate action. Advanced topics in software and support. Development of problem-solving skills used in supporting the desktop user.
Students work in teams to create and manage their own help desk.
The second in a series of three courses that will prepare students for the Cisco Certified Network Associate Exam. Topics include beginning router configurations, routed and routing protocols, and introduction to LAN switching. Covers tags, forms, linked objects, CCS, frames, tables, multimedia and introduction to the use of scripting. Students build multi-page Web sites. K ARR ARR ARR Online course.