These are generally more intensive assessment for business customers and for persons who are not in eligibility-based programs. This is the process of getting basic customer information on an informal basis at the first contact, usually in Career Central. This information may be required for sign-in and enrollment for ES services or a very basic assessment of customer needs. This may be verbal or require completing a form. The IEP helps plan and track services for WIA customers.
Similar documents exist in other workforce service areas.
Currently this is the 7 county area making up the Central Texas Council of Governments.