Assure citizen complaints related to department activity are properly resolved, either solving personally or assigning to support staff. Research and prepare variety of records, statistical and costing reports, involving statistical data and analysis to support projects, equipment usage and replacement and staffing. At time of appointment, must possess valid Oregon driver's license. The employee works independently in administering a complex area of responsibility and confers with supervisor for professional advice. Discretion is required in applying general goal and policy statements, in development of recommendations, policies and procedures and in resolving program problems.
Work is accomplished within a broad framework, with authority and responsibility in area of service.
Periodic reviews of work performance are conducted in terms of expected results. Employee interprets guidelines and recommends changes or adaptations of guidelines to meet specific problems. Must be aware of guidelines of outside agencies when working on projects involving that agency. A considerable amount of driving is required.