The Organisation Finders Keepers property letting and management was set up in Oxford in 1972 by Mary Channer with the purpose of firstly buying investment property for clients and secondly managing property. Finders Keepers also now has two specialist divisions - Decorum for interior design and Bricks and Mortar for building maintenance. Finders Keepers specialise in the upper end of the residential market primarily in Oxfordshire. The company achieved recognition as Investors in People in 1993 and were re-recognised in 1996.
Staff turnover is down and the true cost of recruiting and training new people is very high.
In 1992 Finders Keepers identified a need to formalise the training staff were receiving. The company realised that in an increasingly competitive market a highly trained workforce would enable them to not only stay ahead of the competition but to expand and offer a better quality service. The company recognised the importance of training staff and how this would impact upon their motivation and output. They believed that pursuing a quality standard was the best possible way to achieve their goals. They decided that as people were their most important asset, Investors in People would provide them with the long term benefits that they sought.