Some employers provide all of the requisite furniture, such as a desk, chairs, and lighting, but others don't. Advisers say it is a good idea to have employees agree in writing that they will provide ergonomically correct equipment. Don't forget the need for proper lighting, and home office safety issues. Make sure that workers have a quick, easy, and reliable place to turn when home technical problems arise. Support should be available around the clock most days of the year.
Technical challenges become more complex as the number of telecommuters grows within an enterprise.
That is why a pilot program is not always a clear indicator of how a growing telework program will perform. A program involving two dozen workers is easy to set up, but a program involving thousands could become a nightmare of epic proportions.