This service assists families gain access to needed medical, social, educational and mental health services. It is designed to ensure access to community agencies, services, and people whose functions are to provide the support, training and assistance required for a safe and healthy community life for the child and family. The goal of this service is to empower and support the child and family in accessing appropriate services, and to assist the families to become more effective advocates for their children. This service supports continuity of care in the least restrictive environment. Services Delivery is provided in the home, education and community settings.
Services are voluntary.
Clients have a choice in choosing the ICM assigned to their case. The Intensive Case Manager is primarily responsible for the client's services. However, all Intensive Case Managers are available to assist the client in the absence of the primary Intensive Case Manager. Additional backup for emergencies is provided by the Intensive Case Manager Supervisor. ICM services are provided by mental health professionals under the supervision of a Master's level mental health professional.