Helping Hands Merchandise purchases don't have to be a burden to Walt Disney World theme park guests. Merchandise is moved to package pickup, located near the front entrance of each theme park, for guest's pickup when they leave the park. Hotel delivery is available at no charge. Purchases made prior to 7 p.m. will be delivered to the guest's hotel by noon the following day. Purchases made after 7 p.m. will be at the hotel on the second day after purchase.
Shipping is available for an additional charge at the time of purchase.
Guests also can shop the theme parks by phone after vacationing at Walt Disney World Resort. Describe what you saw and where you saw it. With the help of computers, the Attractions Merchandise Guest Services Department can locate that gift, arrange the purchase and ship it. The Guest Services Department can help with merchandise from all Walt Disney World-run shops in the theme parks. It is open weekdays except holidays.