Tellers are the custodians of the cash.
Each teller is accountable for all money issued to them and is responsible for balancing the cash amount transacted, and is also accountable for all differences in the amount, which is handled through the use of an over and short account. Tellers will be classified in one of the three categories, depending on their experience level. A teller with less than six months experience is classified as a teller trainee, from six months to two years experience, the teller will be classifies as a general teller and a teller with more than two years teller experience will be classified as a senior teller. Tellers are also assigned to various sites and locations where the organization is doing banking business and depending on their experience and knowledge they will be assigned different functions, such as commercial teller, drive-in teller, note teller, vault teller, collection teller, ATM teller, etc., or a combination of any of these functions. In addition, depending on the staff the teller may be required to assist with customer service and secretarial duties or other duties assigned by management.