The infrastructure the ABS needs to deliver its services has led to its implementing systems which span many databases and directories. The ABS has a substantial investment in office automation and workflow applications. To enable the management of all of their systems, the ABS decided to implement a meta directory solution to provide a single point of contact for all directory data, even though the data may reside across a wide range of locations. What the ABS Has Been Doing The ABS has obtained significant productivity benefits through the use of Lotus Notes.
Some functions directly support the primary role of the ABS - publishing statistical information.
Others support routine office operations, such as processing leave requests. What the ABS Has Found It has been found that the applications need access to accurate data to perform. A variety of information about people, organisational structure, budgetary information and staff positions is required. There is a need to integrate the data across the organisation and make the result available to the workflow applications. In addition there is an increasing need for staff to be able to access this data.