Excalibur produces document-management software that handles storage and retrieval functions. Currently, most departments use Ascent Capture from Kofax. By limiting a department's software choices, the city helps, rather than stifles, new solutions, reported Stan Reichert, one of the city's two full-time imaging application experts. By specializing in one software program, it's real easy for us to carry our knowledge over from one application to the next. Another five departments will have imaging soon.
Smaller departments share a server and a jukebox.
That price includes workstation, scanner and software. Imaging began in Oklahoma City in 1995, when the City Clerk's Office began using Excalibur on a Digital VAX to capture, store and retrieve images of weekly council meeting agendas, meeting summaries and other council-related documents. Frustrated by his MIS staff's experience with a proprietary environment, Wagnon decided to shift all aspects of imaging over to Windows NT, the de facto operating system standard in the document-management industry. Wagnon then assigned Reichert and Alan Kelley, the city's other imaging expert, to look after the city's growing demand for imaging applications. The two analysts quickly developed into application experts.