These programs are administered through the Personnel Department and include multiple medical, life and dental insurance plans, child care, deferred compensation, service awards, and health and dependent care flexible spending account programs. Technical knowledge of a variety of employee and retiree benefit programs, contract compliance, claims processing and resolution, and program development and presentation is required. The Benefits Analyst is a lead class and is further distinguished from the Benefits Aide class by the degree of independent action, broadened scope of responsibilities and complexity of tasks and decisions required. The incumbent may exercise supervision over Benefits Aides and other support staff. An employee in this class works under the general supervision of the Employee Benefits Supervisor.
Work is evaluated on the basis of results obtained.
Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service. City of Phoenix benefit Administrative Regulations and eligibility provisions. Principles and practices of employee benefits administration. Claims processing and payment functions. Gives effective large group presentations.