Mr. Flowers advised me that he requested the names and addresses for the other complainants in your website. With his check he also furnished a copy of the letter he wrote to you Feb. 22, 2000. The information has not been forthcoming from your office. While I understand your client confidentiality, I think your agency should contact these unhappy customers and advise them of Mr. Flowers' offer to settle these claims. However, I don't think we should let our guard down and this company and similar companies should continue to be monitored.
Salesmen tend to become honest when they are being watched.
David said he had only begun to fight but he appears to have withdrawn from the field of battle. At any rate, we agree with David that a watchdog is essential and that's what we consider our site to be. We're not a mediation bureau and we can't solve every problem sent to us. Our job is to publish representative complaints so that other consumers can make an informed decision. Com is provided by ConsumerAffairs.