The audio quality is very poor. The screen is slightly blochy. Will be returning it if possible. Ordered a Pentium desktop. Very good components inside, and priced even better than Gateway.
Tech support can take hours to get through, but was knowledgable and fast.
Would NOT recommend them for laptops. Called numerous times to research a pentium, always got friendly, helpful service. Never had trouble getting them on the phone. I many times wished I had tried to buy the whole thing from Midwest Micro. My soundbook II does not perform as promised.