We do not reserve lawn and garden equipment due to its seasonality. While we have ample quantities of most items, popular items are often booked early. Unless otherwise specified, someone needs to meet our delivery person at site of delivery in order to save any confusion. Standard deliveries are considered tailgate deliveries, meaning the delivered items are to be unloaded at ground level right outside our delivery vehicle. Deliveries that require more than the above situation may be subject to labor fees.
Someone needs to meet our personnel when the pickup is made to confirm what is being picked up.
If items to be picked up are not easily accessible, a labor fee may be charged. You are responsible for equipment from the time it is taken from our store until it is returned to our store. Please be sure equipment is secured when not in use and protected from the weather. We do charge for damaged or lost items. Please note the varying policy for wedding and party items under that category.