Let's take a look at how such a program might work. Let's assume that Company X has multiple cable systems across the country and has deployed circuit-switched telephony in some markets. The company has begun high-speed data trials and plans to introduce Internet access service within a year. The company has traditional job classifications, including installer, service technician, maintenance technician, fiber technician and headend technician. When a position opens, technicians apply, and someone moves up.
Training is on the job, after the promotion.
Encourage Everyone to Improve Looking at a new model requires some assumptions. First, assume there are no restrictions on the number of technicians within a specific job classification. This is significant because of such limiting factors as finances or labor contracts. Next, assume a willingness to let all employees increase their responsibility. This can't happen overnight, but the possibility must exist.