Nuance plans to support 20 languages by the end of the year, and currently has deployments in more than 13 countries worldwide. Nuance 7.0 breaks new ground with Dynamic Language Detection , which enables multi-lingual systems to be easily deployed in a single call center. Dynamic Language Detection allows users to choose their preferred language and to be recognized in their language of choice anytime during a call. This capability has been designed to meet the needs of businesses that offer services in multiple languages, such as French and English systems in Canada. The Speech Engine for the Voice Web Nuance 7.0 is the speech recognition engine behind the Nuance Voyager voice browser and many voice portal applications coming to market on the Voice Web.
Voyager enables callers to browse voice-enabled content over the telephone.
Broad Platform Support Nuance 7.0 is available for Windows NT and UNIX and supports a broad range of communications and telephony platforms such as Cisco Systems, Dialogic, Edify, IBM, InterVoice-Brite, Lucent Technologies, Natural Microsystems, Syntellect and others. About Nuance Nuance develops, markets and supports a voice interface software platform that makes the information and services of enterprises, telecommunications networks and the Internet accessible from any telephone. Every day, millions of people interact with Nuance systems at blue chip companies like American Airlines, Charles Schwab, The Home Shopping Network, Lloyds TSB, Sears and United Parcel Service. Nuance is headquartered in Menlo Park, Calif. with global sales offices and partners supporting solutions in multiple languages around the world. There is no assurance that the results contemplated by any forward-looking statements will be realized.