Series may be used to reconstruct incidents. Record is a summary of all incidents on the daily tapes. Records include incident number, copy of the final incident record, location, nature code, operator identification, time stamp, and other related information. Record is a summarized report of information contained in the CAD History Records. Series is used for management analysis and statistical reporting of activity by the Bureau of Emergency Communications and user agencies.
Series is used to access previous activities on the system.
Record is the index of calls and dispatches handled by the 911 operators. It is created for comparative analysis and performance measurement purposes. Series consists of printouts and reports created on a scheduled and as needed basis. Examples of records include telephone workload reports, telephone statistics, performance reports. Retain as needed.