The purpose of these Standards of Practice is to establish and define a set of standards of practice which will guide and direct all members of the IWA as each pursues his or her Web profession. It is incumbent upon all members to provide their services in a manner which instills a strong sense of trust and confidence between themselves and their employers, clients, peers and all members of the general public. Professional competence, character, integrity, fairness, commitment, and trustfulness provide the foundation for the establishing and maintaining of all professional relationships. Therefore all members should dedicate themselves to a course of conduct which manifests respects, confidence and trust on the part of the general public and all users of Web services. Quality of Service is an expectation and demand of all members.
Technical competence is knowledge and the appropriate skillful application of knowledge.
Because technical competence is not static, continuing education, both formal and informal, is necessary to maintain and improve a member's knowledge and understanding. It is the focusing of one's knowledge in the most effective manner resulting in diligently and thoroughly completed services. It includes the ability to recognize and acknowledge the need to obtain additional qualified assistance and or expertise when necessary. Personal character is a quality which is demonstrated through trustworthiness, truthfulness and professional conduct. It demands full disclosure of all pertinent information, data and records.