DGSC employees were mired in labor-intensive work with huge backlogs of paper orders. Resources were obtained and the backlog was attacked with a vengeance, using overtime, and expedited hiring to fill vacancies with management emphasis focused on the effort. By making program changes, a marginally successful mainframe computer system became an effective management tool. An imaging system was procured and linked to the mainframe. Materials arrived within 1 to 4 months.
Schools now understand the challenges of education material procurements.
Teachers and students are benefiting with the instructional materials on site when they need them. In November 1995, representatives of labor and management met and agreed to bring district superintendents, school principals, and their staffs together with union representatives for partnership training. In February 1996, representatives met again to design the ADR pilot program. It will be tested in eight Europe schools during school year 1996-1997, evaluated, and expanded if successful. DEOC Task Force On Discrimination And Sexual Harassment .