These steps are usually completed within a week of receipt. But I need to place this book on reserve. The class started yesterday. We will initiate RUSH service. Please note the word RUSH boldly on the selection form.
Some publishers fail to handle RUSH orders any differently than any other order.
It won t help this time, but the more lead time we get from you the next time, the better we will be able to meet your needs. I've been waiting three months for a book I requested. My colleague ordered this book directly from the publisher and received it in three weeks. The Acquisitions Department handles many book requests each month, each of which may represent a single publisher. If we had to deal directly with each publisher of each book we order, we would soon be buried under mounds of invoices and correspondence.