Comments must be submitted on or before June 9, 1999. The EPA will use all available feedback gathering mechanisms to determine the level of customer satisfaction with attributes of its services. The EPA will use information obtained to assist in evaluating and improving service delivery and processes. The Agency may not conduct or sponsor, and a person is not required to respond to, a collection of information unless it displays a currently valid OMB control number. The average estimated respondent burden is 14.4 minutes.
Time is the only direct respondent cost.
Paul Lapsley, Acting Director, Regulatory Information Division, Office of Policy.