Some think cultural competency is only an issue for mainstream America. But at he crux of the concept is how well health workers of all races can reach, serve, and treat those people that don't look like them, think like them, and speak like them. The need for culturally competent approaches is important in all health care settings, from managed care organizations to clinics. Here are more tips for integrating cultural competency into your organization. Tap into good cultural competency resources.
Some organizations rule out cultural competency because they consider it too expensive.
Too expensive to buy those training videos or too expensive to bring in a consultant. But many good resources that are free or low-cost can support your efforts. For example, the National Center for Cultural Competence offers a useful checklist called Getting Started. Also look for experts who may volunteer time to help you. Assess your staff's understanding of cultural competency.