Electronic options for textbooks and reserves. Need support in use of computing in research, across the university, esp. in Arts and Sciences. Expertise islands' where highly-expert people in fields such as security could be identified. Set up demonstration labs. Emphasize the workgroup aspects of Lotus Notes.
Security is a 'war' with a counter-culture out to destroy the electronic community.
Keep up our efforts. Create an inventory of student skill sets expected of Duke students for computer use. Finding qualified IT support staff for Duke. Inventory of IT skills needed. There's a gap between need and what's available.