Every effort will be made to return your gear to you in a timely manner. Most service can be done in 2 weeks or less. If we can do it in less time we will call you. If waiting for parts will extend turnaround time, we will call and let you decide on what to do next. OSS is not responsible for gear left for more than 30 days.
Storage is available via an agreed upon financial arrangement.
When work is done, we will call and get it back to you per your instructions. We want you to be happy. If we serviced your gear, it will work properly or we will fix it for free. If you re still not happy, we will refund our labor charges.