Both transportation and child care are partially supported by DHS funds and are available for up to 1 year. Participants were employed in nursing, accounting, trucking, and clerical jobs. Case managers are careful not to tell participants how to solve problems, but rather encourage them to discuss how they themselves would handle the situation. Compassion and understanding, coupled with an expectation of success, create an environment that increases the likelihood that program participants will successfully complete the training component and find sustained employment. Participants are provided financial counseling to help develop and maintain a budget.
Special emphasis is placed on avoiding debt.
Attention is also given to identifying and resolving family issues that may hinder the individual's ability to complete the program. Successful employment of program participants is also attributed in part to the employer's lack of knowledge about the individual's welfare status. Participants completing the program often find jobs on their own and are not referred to the employer by the program. As a result, individuals are seen as qualified job applicants who are ready to work, rather than as welfare recipients who are required to work.