They asked for thermal undershirts and administration agreed to provide them. Morale was improved in both instances and the minors felt very successful. For many minors this is the first time they have had a successful outcome with authority and they feel more empowered. Ask a minor to show you the rules pertaining to grievances and the location of the forms. The forms should be available and minors should be able to turn them in to any child supervision staff.
Some facilities permit minors to grieve anything.
Others have restrictions on which issues can be grieved. Find out the policy in your facility. When reviewing the grievance forms pay particular attention to the frequency and resolution of grievances. Ask minors how the grievance process works. If so, the commission can make recommendations on how to improve in those areas.