The position is second only to the agency head in making decisions affecting the agency, particularly in specified operational areas. Plans, implements, monitors and evaluates major programs. Develops, interprets and administers agency policies, procedures and utilization of staff and fiscal resources. Receives administrative direction from the agency head. Carries out programs, projects and studies independently through a subordinate staff.
Work is reviewed in terms of accomplishment of goals.
This position has a significant impact on the management of the agency in terms of quality of services rendered, improvement or reduction of services, and support given to the operational components of the agency. Frequent contacts with others working inside and outside of state government on issues such as policy interpretation, legislation or services rendered. Collaborates with other program heads in organizational or financial matters which affect overall management. Contacts may be with other government officials, the Governor's Office, cabinet secretaries and members of the General Assembly in order to give status reports and present findings or recommendations on policy and regulations. Represents agency head at various meetings and serves on committees dealing with agency programs and management of these programs.