The transfer itself was stuffed because for some reason they decided at one point that we'd have to buy the cable modem we already own - again. It took them hours that day just to sort that out and then yesterday when I called to complain about another outage they still hadn't completely fixed that problem. Other times it was just out completely including almost 12 hours yesterday and another three hours last night. When I called for service they said I'd have to wait til Wednesday to get a service person out to look at something THEY stuffed up in the first place. It's a bit frustrating to watch the 56k users on the server having pings of 130 with 0 packet loss.
Webpages take forever to open and downloads are slow.
There are lots of outages. This would probably be more of a comment directed at the way that the AUP monitor issue is being handled, when i say that telstra is not customer oriented at all, and still beleive in the days where they had the advantage of a government-owned monopoly forcing people to accept their service no matter how bad it is. They have had so many complaints about Telstra. BPA is a discrace, I have never been so infuriated with a company in all my life, the Cable I have is a piece of you know what. I can hardly access websites let alone play games on line with a decent ping, I would be better off going back to a 28k modem as it could not be this bad.