Under the supevision of a professional human services worker, students further develop intensive communications skills such as interviewing, recording, case presentation, and the referral process. Students learn to understand their own feelings and attitudes so they may better differentiate between the personal and professional self. Students maintain written records of their activities which are used in the linked seminar as a basis for classroom discussion. I. Offered spring and fall, days and evenings. Ethnic and Cultural Diversity 3 credits This course offers the opportunity for students to integrate their readings and classroom instruction with respect to ethnic and cultural differences and similarities which affect attitudes and behavior of clients and human service workers.
Special emphasis is on the student s self-awareness.
It considers how ethnic differences and similarities are related to economic position, religious affiliation, family structures, educational attainment, class, power and self-identity. The following two courses must be taken together. Particular emphasis is placed on the understanding of case management skills, advocacy, effective interventions, resource identification, assessment and evaluation. Case Management 3 credits Students will learn the necessary skills needed to micro and macro manage individuals and families in need of comprehensive services. Student will learn how to work with their clients in setting up service plans, identifying resources, and developing strategies for the implementation of services.