As part of its on-going effort to keep the community informed and involved, the City of Eugene publishes this weekly newsletter highlighting the work being done to make Eugene a better place. The first application is providing access to APTWin from the Internet. The system now is available to building permit applicants and the general public 24 hours a day. Customers and interested parties will now have the opportunity to check on the status of projects, research information, and check on inspection status from their homes and offices. They also will be able to determine who the project coordinator is for the permit and how to contact staff.
Users can search by permit number, address, map and tax lot number, by contractor name.
Customers and contractors will be able to call the system from a touchtone phone, enter their permit number and schedule or cancel inspections, obtain information on the status of inspections and hear voice mail messages from the inspectors. Inspectors will enter inspection results from the field as soon as an inspection is completed, providing a more timely update on inspection status. The IVR system will increase efficiencies in the inspection work area and reduce costs. May. Staff think that both of these technology advances will further continuous improvement efforts and provide accurate and timely information to the public and permit customers. The regional wastewater treatment plant, operated by the Public Works Wastewater Division, has made great progress in ongoing efforts to reduce plant electrical power use.