Version 3.0 is designed to function smoothly over a network, permitting centralized data storage while giving multiple users access via their own computer. Updated security tools now offer the option of customizing data access levels for individual users. Enhanced utilities permit users to export data to Quicken and other programs, as well as back up data from within the program. The online Help Program is full of good information. Printed documentation is also helpful but a bit skimpy.
Technical support is available via web page, e-mail, and phone.
Unlike that of many other software companies, Brand Software's technical support has always been timely, friendly, and helpful. In the past, the company has provided patches to fix problems with previous software versions, and the same will likely hold true for Therapist Helper 3.0. In sum, Therapist Helper 3.0 represents a giant leap forward in practice management software. Despite the rough edges of a new software release, this program is a powerful yet user-friendly way for computer novices and pros alike to manage their clinical practices more efficiently and easily. VantageMed , makers of Therapist Helper .