Customer Relations A picture says a 1,000 words. Innovative service solutions are one of today's key competitive differentiators.
Simple solutions are often the most effective.
As a customer, it helps me to actually see what the person on the other end looks like. I don't need expensive teleconferencing. A simple photo is all I need to help me feel more connected to my customer service agent. Customer Service agents take vacations too. May 12-28 while Sandy, your regular contact, goes to the Bahamas.