Such applications would allow users to state a command instead of typing a request, enabling them to access their online address book, shop at voice-enabled Internet portals or get driving directions. We think voice is a good way of getting information in and out. Fueling the movement toward voice-enabled applications are improvements in voice recognition technology. In February, the Menlo Park-based Nuance, a voice interface developer, announced plans for Voice Web, where Internet content, commerce and communications can be accessed by using spoken commands over the telephone. MapQuest, which already offers directions through mobile phone mini-browsers, will unveil an 800 number this summer that will allow users to access directions via any phone.
Unified messaging is another area where voice applications are making themselves heard.
One of the early winners in this space is likely to be voice response to e-mails. The replied message appears as an audio file in the original sender's in-box. This is more interesting than regular news and sports. The interpersonal is more relevant to their everyday lives.