Not all changes or additions listed below have been approved by the Library Board. Upgrades, equipment failure, software issues, human and other errors can contribute to some websites being blocked incorrectly. If you feel that a website being blocked by the SmartFilter software should not be blocked, please speak with a librarian. If suggested alternate websites can not be found or if the problem can not be solved during your time on the computer, you may leave your name and contact information with the librarian so that you can be notified when the problem has been corrected. Most problems can resolved within 24 to 48 hours.
Some problems can take longer.
Problem resolution begins when the Systems Administrator has been notified.