Support staff seem to be pulled in many directions - networking, troubleshooting, etc. Faculty need time to learn to support themselves in times of software dilemmas. Faculty should be convinced that technology could help students learn better. Allocate resources toward people. Resources should be more efficiently.
Students are an excellent resource.
Fall 2000 schedule leaves very little open lab time. New strategies that answer the following questions are needed. This option is less expensive than equipping regular labs. Advisory group of instructors needs to help set priorities. Cycle of building renovations needs to include more attention to classroom amenities.