Response protocols should also be covered between different agencies. For example, some service patrol programs are not allowed to clear accident vehicles from roadways until a police officer arrives while others are. Mutual aid agreements are also important to share resources and save time. For example, equipment in a construction zone should be available to help clear roadways and this agreement should be set up at the start of construction. Media partnerships and agreements are also very important.
Some areas have radio contact with media pilots, get help with managing queues, and share cameras.
Generally, the closer you work with them, the better the relationship, and the stronger your program will be. None of these solutions are any good unless the agreements are known by all employees and in some cases, the public. I recently read an open roads agreement that had been signed by agency directors six months earlier. Several state police officers in attendance had never heard of it. Those that are, save millions in lost time for the public and face the same or even less litigation than the others.