Supervisory and administrative work involving the administration of all customer contact services performed by the Department of Motor Vehicles. Duties involve a variety of related functions including all programs and operations of the Department's branch offices, including the central office. Supervision is exercised over professional, technical and clerical employees.
Work is performed under the general supervision of an administrative supervisor.
Reviews forms and procedures affecting assigned sections. Evaluates work of subordinates for adherence to Departmental standards. May prepare section budget for review by supervisor. Assists in the design of materials to enhance user and public awareness of motor vehicle laws and regulations. Assists in the design of necessary section forms, procedures, check points, and evaluation standards.