Most of us cannot go for twenty-four hours without saying something unkind about another person. If you doubt this, keep a listing of what you say and hear in a one-day period that would hurt those talked about. I think you'll be surprised at how much hurt-filled words are spoken by most people who don't realize what they're doing. They probably is no part of life in which so many of us violoate the Golden Rule. As much as this sounds nice and even rhymes, it's just not true.
Words can lead to pain and hatred as well as to love.
It's how they are used that you must be constantly aware of. It may be hard to understand the justice of it, but we are in other people's eyes, what they have heard about us. We are defined by the words of others, just as we create the feelings about people with whom we talk and talk about. Your ability to use words to effect your desires can be a tremendous asset to you. The results of your use of the techniques presented in this book should enableyou to use your words for developing thoughtful interactions with those who are close to you and a way to keep those relationships positive.