Yet, centralized decision making, unprecedented collaboration and common weather information provided absolutely the right framework. It is the right approach and it made a difference. Last fall, we evaluated our performance to see what worked, what didn't work. We learned a lot from this review. This year we are focusing on procedures, decision making, training, and more training.
Training is key as is greater involvement of airline dispatchers in making decisions.
We've got a number of other tactical measures underway. Our controllers are making procedural changes to more efficiently use airspace. We've identified 21 initiatives. Eleven are completed. Others are underway, and will take more time, such as creating new sectors.