Banks were pretty much banks. Management consultants were management consultants. But in the blurred boundary, blurred category world of today's business that's not true anymore. In today's world, a bank might sell securities like a broker and offer advice like a management consultant. And, just about everybody has gotten into the consultative selling game.
Service businesses face the same kinds of challenges that manufacturing businesses do.
Their clients want things that are customized. They want things quickly. They want things when they want them. On-Disk Shopping Cart Site Design Small Business Small Bus. Question Copyright 1998 by Bock Information Group, Inc .