The first step in usability evaluations is testing to accurately gauge the site s usability by its visitors. The tools and techniques available for measuring and improving usability are based on Human Factors principles and know-how and have been widely used for industrial and consumer design for almost a century. Website owners are just beginning to realize that the only parameter consistently determining success on the web is site usability. Major improvements are easily possible, even by making minor changes, in order to ensure site usability. With the number of websites in the tens of millions today, and growing, success depends on customers being able to complete their intended transactions easily and without frustrations.
Usable sites are likely to retain and bring back customers for the long term.
By providing the customer a satisfying experience through usable web pages, site owners have the ultimate edge against their competitors. The majority of websites today offer more in colors, sound and dynamic images than usability and as such the difference between the usable ones and the rest is very obvious. Our only mission is to help improve the usability of your websites. He has since been involved in software interface design and consulting work, prior to founding DotComERGO to focus on website usability issues. We respond to E-Mail messages within 2 business days, unless you indicate higher urgency.