Prior to purchasing the system, a registered nurse systems consultant will review your needs assessment and if necessary, call to further interview key staff. The training will be tailored to meet the needs of your facility prior to the system consultants arrival. All staff who will be using the system will be trained.
Training is also available at our site.
For training performed at your site, all staff who will be using the system will be trained, including nurse aides, professional nursing staff, ancillary staff, and administrators. These individuals will then be available to train new staff as they are hired. Technical Support Point of CareWare has technical support available seven days a week for system users via a 1-800 number. Installation Assistance Point of CareWare can assist you with all aspects of setting up the Point of CareWare system in your facility whether you require installation for a standalone computer, a network or an enterprise wide system. Consultation Point of CareWare has expert staff available to help you utilize Point of CareWare data to improve the efficiency and effectiveness of your organization.