The Sales Certification Program is a challenging training program for automobile sales representatives and managers designed to ensure the highest standard of knowledge and professionalism in the automotive sales industry. Additionally, a professional code of conduct adhered to by the certified sales representative assures the automotive consumer and the general public that the representative is committed to providing customer-focused service. The purpose of Certification Program is to improve the expertise, and professionalism and image of sales representatives in the automobile industry in Manitoba, thereby improving customer satisfaction with the salesperson and the dealership.
Satisfied customers result in repeat business.
This allows the sales representative to maintain a client base and improve communications with those clients.