Anything you can do to help them feel and see their value is a plus for you, as the employer, and a plus for them, as valued contributors. The people who report to you are worried for various reasons. Some are worried that they don t have the knowledge and skills necessary to do their new or expanded jobs. In one of my client companies, the warehouse manager expressed to me her fear that she did not have the knowledge she needed to manage the new automated equipment. More of a concern to me, was her belief that she did not have the ability to learn the new skills.
Some people are worried about having the time and energy to step up to the larger challenge.
Some are concerned that there is just so much to do. This is an excellent time for a career development discussion with each of the people who report to you. Identify the additional training, resources, and support they feel they need, and provide it if possible. In both the value discussion and the career development discussion, your goal is to help people feel confident that they have the capacity to contribute, to grow and develop, and to master the changed work environment. You will need to work to restore trust.