Students can now request academic and financial transcripts, change an address, make payments on student accounts, sign scholarship checks and loans, or inquire about the status of academic, financial, and student accounts from one location. The center's first day of operation was a full one. The center is currently running as a pilot project, said Vice President for Administration Hillary H. DeBaun, who is heading up the project. If things go well, the center can develop into a much bigger center offering even more services. But we can make sure that the students can either conduct the transactions quickly or be referred to the appropriate places.
Students seem to like the new centralized location.
There are nine people on rotation. We each still have a position at our home offices. However, all the staff members are trained to be able to answer questions relating to all three areas, DeBaun said. The center will be providing services in parallel with the home offices for a couple of months, DeBaun said. During and after the summer, the home offices will only do more specialized task-like evaluation and analysis of a student's financial aid status.