That sort of promise is more often made than kept, and some of our first talks about Five Star Service were skeptically received. However, hard work and promises kept have turned skeptics into believers, and better service has brought better business. Our future has never been brighter, and Five Star Service is the reason. In the final analysis Five Star Service is more than a guarantee of what our customers can expect from us. It's a reminder of what we must always expect from ourselves.
Service is our only business and excellence is our only standard.