But even in Japan, where Microsoft and Apple are both very strong, Miller expects Linux to eventually explode. The Japanese computer market is not loaded with early adopters, but once something catches on, it spreads fast, according to Miller, and he expects Linux to boom in Japan in the next couple years. Apple's popularity surged, he said, after the singer promoted the Mac on a Japanese tour. TurboLinux unabashedly sells Linux versions that include proprietary components, such as clustering software or an Oracle database. TurboLinux deemphasizes the service and support business that is considered a central strategy by many major Linux distributors, including Wide Open News owner Red Hat.
Service is intangible.
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