Know how to get the most efficient service when you call your travel agent, have the pertinent travel information at hand and ask the right questions. Put Time on Your Side Knowing when and how to place that first call can substantially influence the remainder of your travel arrangements. Travel offices have peak times and lulls, too. Although your agent strives to give you his or her undivided attention every time you call, it's much easier to conduct transactions or give information when phones aren't ringing, lines aren't forming at the agent's desk or only one agent is covering the office while the rest are out. Most agencies can tell you when their quieter hours are and when agents will be able to take extra time with your request.
Timing is everything when it comes to planning a trip.
Official travel often occurs on short notice, but even a little lead time can hasten a manageable itinerary. If you're particular about flying early in the day or know you need an aisle seat for your long legs, your requests are more likely to be honored if you voice them well ahead of time. The same goes for preferred hotel amenities, such as king-size beds and nonsmoking rooms. Remember, though, that most hotel amenities are granted based on availability at the time of request and almost never guaranteed Shortcuts to Success That first contact with your agent is only half your travel-planning mission. Here are a few more tips that agents say will get you out the door and on the road faster.