Written guides include mail management handbooks, office codes lists, and organization and telephone directories. The work involves a full range of mail procedures for an organization consisting of 150 or more subunits. A wide variety of materials are received, and procedures differ according to the type of mail processed. The subject matter of materials may not be clearly identifiable or may be scientific or technical in nature. The incumbent must make a thorough study of each separate item of correspondence in order to determine the appropriate action.
Work is related to the prompt and efficient routing of private and official correspondence.
The service provided affects timeliness and reliability of services provided by the units and offices serviced. Contacts are with mail room coworkers, employees in the units serviced, and with Postal Service employees. Contacts are for the exchange of information related to daily work. Work requires long periods of standing, walking, stooping, reaching and pulling. Lifting of materials over 50 pounds may be required.