This was probably the question a hotel owner in Japan asked himself. After all one of his employees understood English. He should be able translate the simple two line instruction for their room air conditioner into English. If your company is like most, you use professionals. They write well crafted clearly understood text.
Translators are professional writers who happen to work in more than one language.
They work from a source document you supply and rewrite it in the target language. A good translation is clear prose that reads naturally in the target language, and accurately conveys your message . Technical documents present additional challenges. Very specific terms are used to describe the parts of machinery and processes. This is true in all languages.