You may choose to notify customers via e-mail when their order is shipped, or if you have applied a credit to their account. These communications provide an additional level of Customer Service often missing from Internet Commerce. Through the Customer Plus Module you can provide your customers with access to their entire order history, individual order status and customer profile. Order status is updated automatically and profiles can be updated by the customer at any time. Offering this information allows you to easily provide a superior level of service with no overhead.
Some features are only available in the Professional version.
Please refer to Compare Editions for details.