A Connection of Safety Part II in a series of information articles about 911 Last month we talked about when you should call 911 and what you should tell the 911 Operator. We will also explore 911 and wireless phones. E-911 allows the operator to immediately view your phone number and address when your emergency call is answered. If the operator has your number early on, he or she will be able to call you back if your call gets dropped.
Wireless phones are an important personal safety tool.
However, pinpointing a wireless telephone user s location is extremely difficult, especially when the caller is unsure of his or her location or unable to identify it. When dialing 911 from a wireless phone, give the 911 operator your wireless phone number as soon as possible. The fast and more accurately you can describe your location, the faster police, fire, or medical teams will reach you. Major landmarks or mile markers close by will be invaluable to emergency personnel in determining your location. Therefore, knowing your location and providing your wireless telephone number is critical.