Offenders need legitimate opportunities to enhance their self-esteem. Offenders are to be treated respectfully and with basic dignity . Staff can treat offenders respectfully without compromising the essential element of professional distance. Be courteous, polite and professional in all dealings with offenders , regardless of their behavior. Staff cannot , because of their own insecurities, lack of self esteem or concerns about their own masculinity, condescend or degrade offenders.
Some offenders are very intelligent or knowledgeable.
Don't be threatened but rather capitalize on their skills. Never, never lie to an offender. Offenders will cooperate with staff to a greater degree if motivated by respect rather than fear. Don't impose rules, regulations or regimentation that cannot be reasonably tied to the need to maintain order and security. Stress the value of rewarding good adjustment with privileges and amenities.