Plus, the software package includes a convenient instant database feature that keeps track of all your postage purchases and stores them in your account profile. This information can be downloaded into any spreadsheet software such as Excel or Lotus 123. AW's Auction Manager Pro . For example, if you're an AM Pro user, and if a buyer's address is missing a suite or apartment number, the program finds the excluded information and automatically adds it from a constantly updated USPS database. It also automatically adds the supplementary four-digit zip code, which usually results in the package arriving one day earlier on average.
Users have a choice of two plans.
Customer service is Web-based, and phone support is provided as well. Customer service for Power Plan members includes a toll-free help line. The site never discloses customer information to any third party without first receiving permission. In addition, according to the site, all Internet postage transactions take place in an electronic vault that is protected by armed guards in a high-security data center. Additionally, the company is working on a tracking system that will allow customers to see when their packages have been processed and when they arrive at the destination's local post office.