As we strive to make better products, involving customers in the development process has been invaluable. Thanks to FMS, we have successfully incorporated the voice of the customer into our product.
Time is of the essence in beta, and last-minute changes can be logistically challenging.
BetaSphere's solutions help us zero-in on the information we need to act decisively with confidence. This is probably the best run beta I've ever been involved in. We wanted feedback on usability, technical difficulties, what users like or didn't like about the product, and what they found useful. The detailed reports from BetaSphere helped us understand how customers perceived our product and what suggestions they had for changing it. Us BetaSphere is the leading provider of software and services that enable customer-centric product development.