It must be able to accurately locate all three marks. Ensure that they were not cut off by the scanner. The recognition accuracy is not very good. Solution Make sure the scorecard was printed on a color ink jet printer that can deliver laser quality prints. Forms that are printed in only black and white will not work.
Solution Use a dark pencil or black pen and press firmly.
Solution Try using upper case characters only written in block style printing. Solution Calibrate the scanner brightness and the form dropout color. When AeroTrack is being used I can not use the scanner for other applications. Solution Use the Deselect menu pick under the Scanner Menu to disconnect AeroTrack from the scanner.