Focus on people and business skills online. Learning as a process more than an event. As complexity and size grows, we have to think strategically. Move from order-takers to complete curriculum approach. Importance of learning to think like business people and executives rather than as training specialists and teachers.
Web makes cycle times shorter.
Courses once 6 months are now 6 weeks. 7-8 hours of training has shortened too. Can't be afraid to say No to some projects. Now, that we're on the Web, we have to interact with Internet, legal, IT, corporate communications. Yes, agrees with Jackie more interaction is definitely evident.