This class is responsible for assisting the agency head by managing issues or programs requiring expertise in one or more specialty areas such as customer service, procurement, or constituent affairs. Positions in this class serve as internal consultants to the executive staff, have wide latitude for independent decisions in their professional area and may be responsible for initiating and managing agency-wide change. Confers, consults and negotiates with officials and groups such as physicians across Virginia, the Medical Advisory Board, legislators, and agency executives to facilitate consensus and agreement, garner support and commitment, and maintain a unified agency focus. Organizes task forces and committees. Brings issues and problems to the attention of the Commissioner and the executive staff for action.
Work is accomplished through influence and persuasion, as well as by delegated authority.
The Commissioner's executive and managerial staff are resources. Receives administrative direction from the agency head. Work affects all or large portions of the general public, the business community, other agencies, and the entire agency work force, depending upon the area of professional expertise. Frequent internal contacts with the Commissioner's executive and managerial staff, the Attorney General's office, and other state agencies. None identified for this class.