If you have questions or problems, technical support is only a phone call or e-mail message away. You can rely on our team of optimization consultants to rapidly get the most out of ILOG's optimization technology, for your particular context, from design to implementation. Maintenance services Updates to new releases Maintenance subscribers receive automatic updates to new ILOG software releases, including significant performance enhancements and new features. New versions are scheduled for release every 12-18 months. Updates are also provided at no additional cost when licensees migrate to more recent versions of hardware operating systems.
Technical support is accessible by phone, fax, and e-mail.
If a reported problem is determined to result from an ILOG software bug, a fix or work-around will be delivered as quickly as possible for critical problems. Inc. All rights reserved. Legal terms . Privacy policy .