Effects of absent f2f cues 2.1. Lacking f2f cues, text communication can be ambiguous and an easy target for misunderstanding and projection. Lacking f2f cues, text communication disinhibits clients, encouraging them to be more open and honest than usual, or encouraging them to act out. A client's ambivalence about intimacy may be expressed and can be therapeutically addressed in text communication, which is a paradoxical blend of allowing people to be honest and feel close, while also maintaining their distance. Effects of saved messages 3.1.
Saved messages can be accurate data for reviewing the process of the therapy.
They provide continuity and the opportunity for assessing and assimilating change. Saving text dialogues with a client can help therapists reduce errors in recall, some of which might be due to countertransference distortions. Saved text read at different points in time will be interpreted differently based on changes in the client's or therapist's state of mind. Some clients may benefit from the spontaneity and specific temporal boundary that is involved in chat sessions. The client's expression of identity 6.1.