Volunteers in this area assist staff by providing comfort and support to patients and families, running errands, providing nourishment to patients, stocking rooms, preparing stretchers, dispatching patients, putting patient charts together, and other minor clerical duties.
Volunteers act as liaisons between patients, families, and the emergency room staff.
They provide support and comfort to family members and patients while maintaining their confidentiality. This job requires a volunteer to be able to stand for long periods of time, handle numerous details and situations simultaneously, and be capable of pushing a wheelchair. Volunteers augment the efforts of the staff by anticipating and responding to questions and concerns from patients and their families. They provide an opportunity to discuss non-medical questions and concerns with an informed Hospital representative, a confidential avenue to solve problems, information on Hospital Policies and Procedures, and by providing reassurance of the Hospital's interest in responding quickly and efficiently to patients' needs. This recovery room area provides short term, intensive care for surgical patients who have received anesthetics.