We're not structuring information and knowledge in ways that the majority of the workforce can use to make decisions. And The Knowledge Worker. One of the most recent developments is in the design of non-routine systems. Includes a brief discussion of non-routine systems and an examination of alternative methods for diagnosing and redesigning organizations composed of knowledge workers. The Information Age demands new thinking about organizational structure.
Structure describes roles and relationships, responsibilities, authority, and accountability.
Structure inevitably raises sensitive issues of status and power. Modules Paul Strassmann Strategic Planning and the Three Little Pigs Steve Royston Enter the Knowledge Worker. We are moving into an age in which organizations will be measured and valued not in terms of their historical track records, but in terms of how they exploit the knowledge and intellectual property vested in them. Steve Royston points the way. Peter Drucker Beyond the Information Revolution.