Colleges and universities offer a wide variety of undergraduate programs. Most employers always require previous work experience. The background needed for Sales Representatives varies by product line and market. Most employers require an average of 24 months of related work experience in either product sales, technical sales, or customer service. Many employers have formal training programs that can last up to two years.
Some companies have formal training for beginning sales workers that last as long as two years.
This is the usual procedure for manufacturers of technical products. Some training programs involve learning all phases of the production, installation and distribution of the product. Some companies offer continuous training in an effort to keep their sales personnel on an upbeat trend at all times. Additionally, cost estimating skills, the ability to prepare and arrange sales contracts, computer software skills including, spreadsheets, word processing and databases, willingness to travel, record keeping skills, and report writing skills are also important skills. Basic skills include math skills, writing skills, oral communication skills, ability to read and follow instructions, English grammar and spelling skills.