The training explores the various aspects of each role and looks at techniques that will enhance cooperation and commitment to the mission of the organization. Less power struggles and conflicts and an increase in understanding communication and the ability to work together. This training program focuses on teaching strategies to managers, sales professionals and account representatives on how to handle those impossible, controlling and manipulative people whom one must face to conduct business in the 90's. The ability to get your message heard, resulting in an increased rate of job task completion. Improved effiency in managing irrational and power hungry people.
Seasoned pros can learn ways to sharpen their skills and work on their weak spots.
The development of a confident and successful interviewing style. Ability to use a variety of interviewing techniques when faced with a difficult or impossible situation. Ability to obtain the information you desire in less time, with greater efficiency and with minimum resistance. This program instructs managers on techniques to employ when faced with business conflicts. The program emphasizes positive communication and active listening.