An error, unexpected occurrence, or malfunction in a program. Any type of inbound or outbound business that deals in telephone catalog sales, telemarketing, telephone surveys, customer support, and local or long distance operator centers. Call Monitoring When a supervisor monitors a call to insure the quality of the call and that the company guidelines are being followed. An optical storage medium that can store thousands of pages of text, hours of audio, and up to several hours of video or any other type of digital information. Cellular Telephone Service Mobile telephone service using a series of transmitters in local areas or cells.
Transmission changes frequencies as the driver moves between cells.
Cellular telephone calls are connected into the public switched telephone network. Client Software used to contact and obtain data from server software on another computer, often across great distances. D Database Any electronically stored collection of information. Interrelated files that are managed and stored by a central software system called a database management system. Digital Information represented by numbers, such as 0 and 1 in the binary system.