This course covers the general functions and responsibilities of a technical group supervisor. Students assume the roles of technical group supervisors in a high-technology organization. They address typical problems in the delegation of responsibilities, staffing new projects, dealing with project managers, and handling conflicts and priorities. This course reviews the problems of personnel management in a technical organization. Topics include direction and motivation, leadership behavior, recruitment of technical staff, orientation and training programs, personnel placement and reassignment, reduction in force, assignment of work, salary administration, personnel evaluation and counseling, professional growth and promotion, technical obsolescence and retraining, equal opportunity programs, employee grievances, and handling of conflict situations.
Students explore typical personnel management situations that arise in a technical organization.
The management of high-technology programs and projects is emphasized. Students explore situations that arise in the conduct of a high-technology project from request for proposal to product delivery. This course covers problems and instruction in human communications within a technical organization. 595.460 Introduction to Project Management or 595.461 Technical Group Management, completed or taken concurrently. This course is an introduction to financial and contract management for technical managers.