The result is basic e-mail, which meets the needs of most users, Graff says. You can get those features if you want to do the extra work. Frills are added by integrating applications that provide those functions, which increases the cost and complexity. Lack of rich integrated e-mail functionality and collaboration capabilities. It maintains a mail server in each office and runs its domain name server at headquarters.
Users can pick the Internet e-mail client of their choice.
EarthWeb maintains a Unix mail server in each of its offices. The LDAP directory handles both internal e-mail addresses and addresses from outside the company. In this process, the organization turns over the management of user mailboxes and e-mail services to an outside vendor. By outsourcing, organizations can shift information technology staff that previously administered the e-mail system to other, presumably more productive, tasks. The advantages of outsourced e-mail are initial cost savings and lower ongoing maintenance costs, she says.