Plan on an hour for your appointment. The purpose of this time is for you to let the EAP staff member know about your problem or concern. By the end of the appointment, both of you will have a plan of action or recommendations outlined. You and the EAP staff member will determine whether the problem can be resolved within the scope of EAP services or whether a referral is helpful. There is no charge for EAP services.
Some referrals are no charge, e.g. self-help groups.
There may be affordable community services that charge based on your ability to pay. Other services, e.g. private therapists and treatment centers, will generally bill you or your health insurance. Every effort will be made to match your needs with the resources available. It is your responsibility to be sure that your benefits cover the referral. No, not necessarily.