Class Title Library III Library IV Problem Solving Performs standardized tasks that are covered by systems, procedures and available supervision. Problems are easily recognized and are solved with prescribed solutions. Supervision is present to assign and review work, address exceptions, and answer questions. Performs a variety of duties following established policies and procedures. Problems are generally solved by selecting from approved alternatives based on past practices.
Supervision is available to set priorities and objectives, and to assist in problem resolution.
Class Title Library III Library IV Supervision May help in the orientation and training of student workers and other nonexempt employees. No direct supervision. Interviewing, orientation, training, work assignment and review, input into performance appraisal for temporaries, students, volunteers and non-exempt employees. Class Title Library III Library IV Contact Level Routinely answers questions and provides information and data requested by individuals within or outside of work area, as well as patrons. Questions that require interpretation or are not easily resolved are referred to Supervisor.