A new study finds that IT standardization costs companies less and that more CIOs are moving to the senior executive suite. They also face an identity crisis as they switch to the vendor side, governed by contractual terms. But there's not a lot of deep historical benchmarking data to measure against.
Users are often quick to point the finger of blame at vendors if a technology project goes wrong.
But one legal expert suggests that customers should look in the mirror first. Some of the IT staffers at Oxford Health Plans Inc. are starting to weigh their job options after the health maintenance organization officially announced a major outsourcing deal with Computer Sciences Corp. last week. Many companies are showing a sudden interest in appointing executives to oversee their data-privacy policies. Chat with a veteran CIO, and you're sure to hear a war story about clueless consultants, or those who try some dirty tricks. Inc. All rights reserved.