A medical office is very much a specialized business centre. As such, the daily transfer of detailed, complex and confidential medical information requires the specialized training and skills of a medical secretary. This program prepares the student to perform as an effective team member in a medical office environment.
Special emphasis is on confidential oral and written communication.
As well, skills for identifying emergencies, setting priorities, telephone techniques, time management, problem solving and stress management are emphasized. Practical skills in medical transcription, recordkeeping, billing, preparation of medical manuscripts, research papers and word processing provide additional important components. Graduates of this program are ideally suited to a variety of positions. Students who are assigned to a practicum that requires a CRS, will be expected to complete the CRS at their own expense. These positions include medical secretary, clinical or administrative secretary, undergraduate and post-graduate secretary, and medical word processing operators in medical faculties at universities, hospital departments or specialists' offices.