When we focus only on the technology without attending to cultural and personal elements, we fail in both arenas. Constant flux has become the nature of technology and our organizations. It also facilitates compliance when initiating new technology and the related policies. But when there is organizational or social necessity for change, nothing can be more practical. There is humility in stewardship, it evokes images of service.
Service is central to the idea of stewardship.
Stewardship and advocacy on behalf of clients can ensure institution-wide success. The creation of the Client Advocacy Office demonstrates the effect of HOW integration of client advocacy into the initiation and delivery of services, data resource administration, implementation of institutional policies, and procedures can create significant synergistic results. The extent to which an institution addresses and integrates client advocacy into technology development and services may provide a means to measure the success the institution as a whole will accrue in the future. To provide a voice for our clients, we need to ensure that advocacy is fully factored into our organization, throughout the process of design, implementation, data resource management, measurement, and the evaluation of technology services. Redefining what information is attended to and input sought is the challenge.