Develops basic procedural guides. Knowledge of Federal personnel regulations, principles, policies, rules, and terminology to perform a variety of routine technical assignments and answer various personnel-related inquiries, resolve technical discrepancies, and make recommendations for the full range of personnel assistant functions in support of one or more specialty areas. Knowledge of standardized personnel coding and processing procedures to handle forms and other related documentation. The employee serves under the direction of a supervisor or higher-graded employee, who defines objectives, priorities, and deadlines and who assists the employee with unusual situations that do not have clear precedents. She takes initiative in performing assignments, following established instructions, policies, and practices.
Work is reviewed for accuracy and compliance with instructions.
Review of the work increases as assignments are more difficult or unfamiliar. Guidelines include the Federal personnel regulations and Departmental and NFC procedures. The employee uses judgment in selecting, applying, and adapting general guidelines to specific problems, considering situational similarities and differences. Work also consists of standard explanations of personnel programs or policies. The work directly affects employees and the adequacy of specialized personnel activities.