This course will give the Service Professional all the tools and information necessary to service and support HP LaserJet Printers. The class will cover topics on media, toner, preventative maintenance, including printer driver support and installation, full hands-on hardware training, and troubleshooting tips and techniques. You will also get information on where to get drivers, technical data and other valuable support information. Each student will receive a full set of service manuals for each product covered and support materials. This two day course includes theory of operation, user configuration information, troubleshooting verification process and product disassembly and assembly.
Students learn where to get drivers and receive additional service and support literature.
This two day course consists of user configuration information, troubleshooting verification process and product disassembly and assembly. Students learn where to get drivers and receive additional service and support literature. Students will also be taught how to install an MFP and side HCI assembly.