This is highly responsible administrative and management work in directing and managing the Pinellas County Veterans Services Department. Work involves the responsibility for administration and coordination of all departmental programs and for the development of policies and procedures relative to departmental operations. Supervision is exercised over professional and clerical support staff engaged in counseling and providing assistance to veterans and their dependents in preparing, filing and appealing benefit claims. Maintains contact with national, state and local organizations concerned with veterans affairs. Work is performed under the direction of an Assistant County Administrator and considerable independent judgment and initiative is exercised in carrying out departmental operations.
Work is reviewed through conferences, reports and observation of results obtained.
Interprets federal laws and Department of Veteran Affairs rules and regulations adopted to clarify federal laws relating to veteran interest. Directs and supervises the Veteran Service outreach program to county-wide nursing homes for veterans and their dependents who are nursing home patients. Prepares the department annual financial budget request by analyzing departmental current and future requirements, and administers departmental budget. Interprets medical terms and procedures for subordinates and veterans and their dependents. Establishes policies and procedures for department operations.