They want to make the data collection automatic but are not quite there yet. Right now, there is a lot of room for errors. The DMO, business lines and Office of Field Operations work in partnership to analyzes the data. It is a big transition year. 39 of the 66 measures have data and are being tracked.
Some offices are more advanced than others.
SDNs meet at least quarterly to discuss their performance. Last month, there was a BSC Summit to have mid-term review and input from the field stations. The 67 issues and proposed solutions gathered from this summit was aggregated by the Data Mgmt. Each of the balanced scorecard strategic objectives are contained in the business line plans and VBA has integrated its business line plans with its budget submission. Therefore, all scorecard measures are linked to our resource request.