Also bill collection centres through mobile vans and by post were introduced. A total of old and worn-out telephone exchange lines numbering 142500 in Delhi and 371234 in Mumbai were replaced in the past 11 years.
Telephones are now easily available in Delhi and Mumbai.
The waiting list for various telephone services was reduced to few months. The company turnover crossed Rs. 3500 crores. Fault repair service of all major exchanges, was computerized. The company turnover crossed Rs. The Eighth Year 1993-94 Waiting list under OYT and Special categories made current in Delhi and Mumbai.