All this, without the expense of mastering, producing and shipping CDs. This is not CCC s first internet enabled application. In July CCC announced that they have introduced a new internet-based service for the storage and retrieval of image workfiles needed for claims review. CCC s new service, called Pathways Image Library, allows users to log onto the internet, enter their password and the relevant claim number, and view all images, estimates, administration and vehicle data needed to complete the claims review process. According to the company, the product, in conjunction with their digital imaging software, eliminates the need to track down paper files and send image files between offices.
Users can view image files from any location, including from the field.
In addition, users at multiple locations can view the same image file simultaneously, facilitating negotiation, and speeding claim settlement. The first user of the new Pathways Image Library is California-based 20th Century Insurance, a personal auto insurance company that serves consumers in Arizona, California, Nevada, Oregon and Washington. It saves time looking for pictures as well as money for buying and processing film. And it allows our adjusters instant access to the photographic documentation they need to do their job. This credit facility will be used primarily to finance future acquisitions as the company continues with its acquisition strategy.