Course requirements will not be changed except for exceptional circumstances, in which case students will receive adequate warning and consultation. Students enrolled in a particular course can normally expect to complete that course in the format as described in official university publications at the time of their initial enrolment, providing they make satisfactory progress on an annual or semester basis in line with University rules on student progression and complete within the normal period of full-time candidacy. Where changes to courses are made during the period of candidacy, these will not disadvantage students. Students can expect fair and helpful comment and feedback on their academic work to be provided by the most appropriate means. Mechanisms will exist for students to be made aware of their standard of performance and progress during the period of study of a unit or course.
Students have the opportunity to formally question their results in any course or unit.
On payment of a standard fee, a student may apply in writing for formal review of assessment within 14 days of the notification of the result. This review will include a remark, by an alternative examiner, of any examination paper and a check to ensure that all relevant work has been assessed and marks totalled correctly. The University will ensure that all equipment to be used by students is functional and safe to use, and that students have adequate access to such equipment to meet the requirements of their courses. Where alleged harassment or discrimination occurs, procedures will be available to students to facilitate expedient and just resolution of problems. The relationships that University staff develop with their students will not provide any basis for the abuse of the power that staff have over students in the University environment nor of the trust that students may legitimately expect to place in staff.