Notwithstanding considerable appeal of this approach, a review of current yellow pages for the Sacramento area reveals essentially no exclusively diagnostic auto repair businesses. Whatever the theoretical advantages of diagnostic shops, consumers apparently did not support them. Perhaps, failure to link troubleshooting to repair and service led to misdiagnosis and inflated costs. In any case, consumers have spoken and appear to demand that autos be fixed before leaving the shop. As a third example, consider war.
War is risky business.
The last two major wars fought by the U.S. had decidedly different outcomes. Perhaps this was influenced by differences in approaches to risk assessment and management. During the Persian Gulf conflict, ultimate decisions appeared to be made by field commanders who were well acquainted with potential risks. In contrast, during the Vietnam war, such decisions were made by commanders in Washington and Saigon who, by and large, did not directly participate in risk assessments. However, the difference in the outcomes may be due in part to the participation of the risk managers in risk assessment during the Persian Gulf war.