These issues have been resolved based on GTE technical assurance that ADSL users can normally expect to see the advertised communication rates during the peak usage periods unless there are some unusual circumstances. The announcements of the new ADSL service and the monthly charge are expected to be made by mid-September. The new service will provide faster service at a lower price. The current ADSL users will be notified first and will be given thirty days to make changes to their selection without a fee. Betty Leydon took a group to IBM in New York to discuss and define the meaning of eBusiness and to explore how it would benefit Duke.
Studies confirm that there is substantial cost saving by doing business via the Web.
Cost saving would be realized by employing eBusiness for these services. University departments could receive their telephone statements via the Web tailored to their own specifications. This would really save a lot of redundant effort and streamline the ordering process. OIT will begin with a pilot program with the PDCs this fall.