When employees are confident in their surroundings and with the technology and equipment available to them, they can concentrate on serving both the members and the credit union. And, each time more services are sold to a member, there is less chance the member will take the business somewhere else. Training transforms employees into team members. Teamwork is not a natural phenomenon. We are raised in an individual-oriented society where there are always winners and losers.
Successful training can turn individual employees into a productive, efficient team.
A well-trained staff can achieve synergy, where the total of their efforts is greater than the individual endeavors. This realization motivates the staff to strive further, as work becomes easier and more enjoyable. Training Employees At Gracewood FCU in Gracewood, GA, management chose to employ a training program when the new facility was built. This decision was based on a belief that a new building by itself was not enough to differentiate Gracewood FCU from the competition. We were able to open with a confident staff that serves to enhance the new facility.