The fundamental reason this classification exists is to manage and coordinate the customer service functions provided through the one-stop Development Center. The incumbent facilitates multifaceted private property projects through the development approval process and provides functional supervision, across section lines, of clerical, paraprofessional and technical employees engaged in providing permit issuance, application acceptance, cashiering, plan review and other customer service activities. The incumbent exercises considerable initiative and independent judgment in performing duties, and reports to the Development Services Director.
Work is evaluated through conferences and on the basis of results obtained.
Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service. Project management techniques, methods and procedures. Site planning and building design concepts. Property and practices of municipal government, personnel administration, and supervision. Modern office management principles, practices and equipment.