The largest group serviced comprises people from the former Yugoslavia, Afghanistan, Cambodia, East Timor, Iran, Iraq, Sri Lanka, Latin America, and Vietnam. Services are provided for any individuals and families who have been exposed to torture, war, or trauma related to the refugee experience. In addition to these services, advocacy is also carried out on behalf of individuals and refugee communities.
Some audiovisual material is also available.
Staff A range of professional staff is employed, including psychologists, social workers, and physiotherapists. Staff language capabilities include 16 languages, and interpreters are used when other languages are needed.