Books should be well-packed to prevent damage during shipment Defective or damaged books must be returned within 30 days of invoice date. No credit will be given for damaged books returned after 30 days. Return shipment must be prepaid. Reimbursement will be made for return postage for defective or damaged books. Bookseller overstock is not eligible for return before 60 days or after one year from invoice date.
Shelf wear and shipping damage to low-cost books almost always prevent resale.
One hundred percent of your invoice cost and return postage for damaged or defective books, or for books sent in error when the error is ours, will be credited to you. Your invoice cost, less the postage and handling, will be credited to you for overstock books if our invoice number and date are supplied with the returned books, and if the books are saleable. No credit can be given for books that are not saleable, or that are returned without invoice information, nor will those books be returned to the sender. Credit given will be applied to future purchases only. A credit memo will be sent when we receive the returned books.