The new software, called Integrated Case Management System, is a product of ISD Corp. based in Riverside. We don't believe they have performed their contract, and we're holding their feet to the fire. ISD sees it differently. Randy Altman, the company's chief executive officer, said the software works but that it is not completely up and running because local court employees have not implemented it properly. One way or the other, the program is misfiring in all kinds of ways.
Traffic tickets have data entered into the wrong fields, or boxes, on the computer screen.
At one point, traffic citations cleared by Superior Court were not being transferred to the Department of Motor Vehicles, causing some people to be turned down for driver's licenses, Roddy said. That problem has been solved. But the arrest warrant problem has not been so easy to fix. With the old computer system, misdemeanor warrants would be issued, logged into the computers at the justice center and almost immediately be in sync with the Sheriff's Department database. That way, when police officers on the street ran a background check, all outstanding warrants would appear.