For simplicity, we divide a saree into three segments. This includes the designs on the saree, on the pallu, and on the border. There shall be no substitution in type of fabric quality. There shall be no substitution in the Base, Border, and Pallu colors. Our main aim is to fulfill your order with the Base, Border, and Pallu colors exactly as you ordered them.
Substitution can only take place in minor changes in the pattern.
In fact, if a situation arises when substitution is essential, we take pains to see that the substituted item is of a higher price category. Which is why, until today, hardly received any complaint from any of our clients regarding substitution. If you are very keen on receiving your saree only 'As Shown', we recommend that while ordering, you mention that in the 'Your Remarks' or 'Special Instruction' column. However you must bear in mind that all the sarees in the catalogues are modeled with special light effects and other appealing effects. Therefore what you finally get is not exactly what you've seen as far as shine, brightness or dullness is concerned.