No longer is the information scattered among numerous remote research sites with availability limited to normal office hours, whatever that may be in differing time zones. The Lotus Notes Search engine assists the information seeker with tools to easily find relevant documents. Research scientists and their E-mail addresses are also provided for further information. Lotus Domino web site logs indicate that thousands of users access this information monthly. This information service to the public has essentially been provided with no more manpower costs than is already conducted internally on a routine basis.
Service is improved and costs are reduced.