Your trip may be combined with others and the route taken may be indirect. Call as soon as you know, even if you get another ride at the last minute. Cancel a trip at least before noon on the day before your trip, or as early as possible. You can call the Laketran cancellation line at 350-1099, and follow the recorded instructions. If you are cancelling one way, be sure to explain it that way.
Some people book more trips than they'll take.
Others never call to cancel trips they don't need. To deter this, Laketran has adopted a policy to limit no-shows . Anyone who is a no-show four or more times may have their right to ride Laketran suspended. In residential areas of Lake County, we generally do not pull into driveways. In rural parts of Lake County, we generally do pull into driveways due to the longer distance between the street and the house.