Students will develop a work breakdown structure, critical path, Gantt charts, and risk management plan for an identified activity. The final product of this activity will be the presentation of a project plan at the end of the module. Systems are the means for attaining strategic goals and objectives. In this seminar, participants learn how to design and manage organizational systems that can effectively adapt to a rapidly changing, highly competitive, technology-driven environment. They acquire the requisite skills for team building and leadership and learn how to use the systems approach to address complex organizational problems in a logical and structured manner.
Topics covered include decision theory, linear programming, network analysis, and risk analysis.
In the next module, the fundamentals of systems analysis, development, acquisition, and management are introduced. During this seminar, participants are introduced to software for information systems, decision-support systems, and expert systems that they will use throughout this and the following seminars to formulate and solve problems in technology management. The concept of electronic commerce is introduced as a strategic tool in the delivery of technology to customers with an emphasis on the development and use of electronic value chains between customers, distributors, and suppliers. Issues in electronic commerce such as network security and firewalls, encryption, home banking, pricing, intellectual property, and international standards are discussed. Effectively use techniques, concepts, and methods of problem solving, decision making and systems analysis to solve management problems.