The User Satisfaction Review Survey is used to gather the data needed to analyze current user satisfaction with the performance capabilities of an existing application. The survey is administered annually, or as needed. The Quality Assurance organization provides major assistance in planning the review and in evaluating the results. The IRM Manager and the System Proponent are responsible for reviewing the results of the survey.
Users are responsible for completing and returning the survey forms accurately and timely.
This review is designed to obtain user feedback on information systems. Feedback gathered in this review can help to determine whether information systems are accurate and reliable. System Identification 1. Name of system 2. Data processing identification number, if any 3.