There are so many out there I need good feed back for a small catering business and restaurant. They think you can hire young employees to come in and replace the experienced servers,and save the company on paying benefits. What most businesses are finding is the turnover is so great because when younger employees find out how much work is involved and for so little money ,they quit. The company continues to invest in training that nevers ends.
Servers are no longer available to simply serve thier guests.
We have become cashiers, doing self-banking,because they think it is more convienent to the guest, but all it does if keep us off the floor longer. We are expected to work without bus help, because companies want to watch budgets instead of guests needs. However, I do realize not everyone is as passionate about service as I am.