Phone requests are accepted. In most instances, you will receive some kind of confirmation that your request has been processed and sent to a lender. When your request is referred over OCLC, we send you a printout from OCLC that is stamped with a place for you to fill in dates. When your request is sent by fax to a Colorado library, you do not receive confirmation. Mention that the materials were requested by the Southwest System for you.
Some libraries charge late fees.
To request renewals of materials ordered over OCLC, please call the System office. We will request renewal and inform you of the new due date. Materials received from Denver Public Library cannot be renewed. If we are not notified, we assume that the request has been filled or is still in process, unless we hear from you. If, after approximately 2 weeks, you are concerned about the status of your request, call the System Office.