Chilled - The company elects to use mass lectures on legal compliance, to avoid the risks of small group interactions and notetaking. There are no tests conducted to determine effectiveness, because these might document weaknesses that could be used against the company. Compliance audits are done by the book, by lawyers under tight control. Interactive - Management wants to know what is going on. Audits are a first priority, with training geared to correct audit findings.
Training is always in small groups to generate discussions and to surface problems.
Ongoing audits include tests of the effectiveness of the training. No mass lectures are ever used, because they do not have enough impact. Interactive - No manager can advance without strong performance in integrity and compliance. All assessments in this category must give specific examples, and spell out a plan for improvement for unsatisfactory performance. Chilled - Supervisors concerned about their employees' commitment to compliance or integrity are instructed to call the legal department only.