The withdrawal of data mediums is refused in principle if the seal was opened or damaged. The revocation does not require a reason. The customer accepts the return end expenses with goods valued at up to 40 Euros. The customer will receive a refund for the return end expenses with a goods value over 40 Euros. These claims only appear as a result of any use of the received goods, and not from the exercise of the revocation right.
Software is dismissed from the revocation right, if the seal has been broken by the customer.
Also dismissed from the revocation rights are goods which are made according to a customer's specification, or that have been adapted to suit the individual's needs. If the customer is blamed for any deterioration of the goods, he must compensate for the depreciation. Collateral agreements, partial effectiveness Oral agreements have no validity. This also applies to the agreement of renouncing the written form. If the preceding terms of trade should prove partially ineffective, the contract and the terms of trade incidentally remain effective.