We are taking the appropriate measures to make sure that this does not happen again. We apologize for this inconvenience. We are currently investigating the problem, and hope to have it fixed as soon as possible. This problem is causing latency and lack of connectivity on our network at this time. Dial-In locations, and customers are affected.
Technicians are en route to perform an upgrade to the router.
This Incident is entitled 'GBLX routing Issues' We have currently restored our connection to Global Crossings. The cause of the problem was a router in New York and it has solved. The router has been fixed, and traffic is returning to normal. During this outage, you would have noticed some high latency going through some of our other transit providers. After restoring Global Crossings, the latency should go away.