Whatever method they feel most comfortable using is how they should be able to buy from you. Provide follow-up . Always provide fast, friendly phone support for follow-up if customers can't process the order online. Techies design Web sites. They need to know that it is real people and customers who buy.
Some people are still scared of computers and the Web.
Make it easy and comfortable to buy. The easier it is to buy from you, the more likely it is that people will actually buy from you. Keep it simple . Don't make people download extra stuff to buy from you. Some Web sites require customers to download software, called plug-ins, to place an order.