Programs sprouted up that engaged work groups in everything from walking on coals together to painting pots that symbolized their unity of purpose. With few diagnostic tools available to measure team effectiveness, the common sense approach has been to query team members on their satisfaction with the results. Team leaders often single out problems that have nothing to do with lack of skills. They believe motivation was high, but decreased over the course of the project, despite their constant efforts to improve attitude. Instead of doing their own jobs, they want to talk about how it feels to work on a team with people who don t do an equally good job in the other roles.
Skills are essential.
But the only way we will ever be able to make teams more effective is by putting teams together with the right mix of natural abilities. Managing by instinct makes it possible to predict whether a team will reach it goals. People strive in natural patterns, or MOs. Therefore, you can trust it. Because it doesn t change, it is both predictable and reliable.