These readings are collected by Customer Service Field Technicians who record this information into a hand-held meter reading device. This information is then transferred electronically into the computer at City Hall where the bills are prepared. At present, the City of Lafayette is involved in a water meter replacement program. Old water meters are being replaced throughout the City with new, Electronic Meters which will allow the City to more efficiently read water meters and provide correct bills in a timely manner. As a result, when your water meter is changed you may notice a slight increase or perhaps a dramatic increase in usage.
Water meters are like any other mechanical device, they break down over a period of time.
When water meters age, they become less accurate. Therefore, an older meter will give you a certain amount of water for free. The replacement of these older water meters with new meters does not cause your usage to go up, it merely accounts for the actual amount of water that you use. The City of Lafayette has chosen to use the Sensus Technologies Touchread Meter System. These meters are guaranteed to be accurate for fifteen years.