Often, that one extra step coverts failure into success. Many times I have reflected upon how I seem to be stumbling around getting no place when Somebody Up There looks down and drops the case in my lap. I don't know if it is Divine Intervention or just a refusal to give up. In our contracts we have a clause which says that regardless of prior plans or commitments to the client, we have the absolute and final authority to do what we thing best in order to accomplish the investigative objectives. This is just common sense.
Situations often change, new problems and new approaches evolve.
It would be irresponsible for us to remain rigid. An ability to empathize with the person we are investigating. We routinely tap the client for information of this type. Unfortunately, in a large percentage of cases, particularly cases involving a breach of trust, such as embezzlement and domestic cases, our clients score very low in this area. That is not as strange as it sounds.