Students identify themselves as RMA client. Online training keeps time out of the office to a minimum. Avoids the expense of hotels, travel, meals, and other ancillary expenses. Allows any Internet-accessible station to become a learning center. Students have online access to the instructor in discussion forums and live chat.
Students work in teams to share knowledge and complete the case studies.
The PLS-WBT course can be accessed from any PC connected to the Internet. For the fullest functionality, we recommend version 4 of Internet Explorer. Version 4 of Netscape can also be accommodated. We recommend Microsoft Word 97 as a text-processing software. Additional technical and procedural information will be made available as we proceed.