Change and new challenges are upon us. Electronic commerce, Enterprise Resource Planning, changing user interfaces and system scalability are major issues. President George H. Emert recognized the need for coordination and oversight of a campus wide knowledge management system. Making administrative data easily accessible and secure, central administration, Deans, Department Heads, faculty, student advisors, and designated personnel now have available the knowledge base they need.
Universities operate in a highly complex political economy.
Our ambitions verses our resources offer a major challenge to the implementation of standardized solutions across the academic and administrative components. Through the processes of communication and interaction, the campus components can recognize the importance of managing knowledge university-wide. As they do, I believe they will assist in changing processes and procedures as necessary and appropriate. It is this outcome that serves as our goal.