We are the only firm with integrated web, wireless, and voice interfaces. We have a vision for how our clients can harness their databases to better market, sell, and serve their customers. We call this narrowcasting and it has proven to be very popular. Obviously the Internet existed then but it wasn't really as abundant as it is now. We didn't realize that the web would make this possible a few years later, but we believed that we would eventually find a way.
Technology is like magic.
That's why I love this business. We at the Rockefeller Foundation would like to become involved. The internet university is alive and well. Eventually, people may just go direct to the web site. I think the entire thing will unfold over about 10 years.