This course studies the process of organizational analysis, plan development and implementation with reduced costs, increased profits and improved customer satisfaction as the targeted goals of an organization. Techniques such as bench marking, quality function deployment, and quality audits, will be considered in a review of quality evaluations. It focuses on effective ways to increase Human Resources' influence, meet an organization's HR needs, and improve organizational results. The course addresses the practice and function of traditional Human Resource areas of recruitment, interviewing, orientation, internal staffing and the role of Human Resource Management in strategic planning. Also covered are issues related to compliance with state and federal employment laws and regulations.
Students learn the procedures for responding to charges of discrimination or wrongful discharge.
457 Compensation Students are prepared to establish pay programs which comply with legal requirements and which are consistent with organizational objectives. Topics include sales and executive pay programs and employee incentive programs. Students create job evaluation systems and develop salary surveys. This course examines the current trends in employee benefits, Social Security, insurance and savings plans, profit sharing, educational assistance and flexible compensation programs, risk management and the function and practice of the Occupational Safety and Health Act are covered. The course provides HR professionals with information, case studies and discussions on performance management concepts, training needs assessment and methodologies, and training program design, materials and evaluation.