The result is an environment combining comfort with an image of maximum efficiency. Flexibility is factored in and computer equipment is rack-mounted for easy upgrading. Each operator creates a personal working environment and chooses virtually any degree of separateness from co-workers. There are always at least two levels of security with adjustable controls by area, card readers, cameras and a central monitoring interface. Sound is controllable from room to room and at each operator's console.
Sight lines are unobstructed across the entire center, and communication between operators is easy.
Control center equipment is on a back-up generator as well as UPS systems.