This is responsible technical, administrative and supervisory work involving the production and dissemination of public information, and the coordination of a public service and information center as well as developing and maintaining close working relations with citizens of the County, County employees, representatives of industry, communications media and with other governmental units. Work involves responsibility for planning, organizing and supervising the dissemination of information concerning all aspects of County government and for the coordination of a service and information department for all County services. Work is performed under the supervision of the County Administrator or his representative, and considerable independent judgment, discretion and initiative is exercised in carrying out operations with efficiency and effectiveness.
Work is reviewed through conferences, reports and observation of results obtained.
Provides follow-up on cases brought to the attention of the Department in order to determine whether citizen's requests have been acted upon, investigates citizen's complaints concerning County services, and recommends needed action to rectify potential problems. Provides assistance to various departments regarding publicity for programs, services and policies. Assists committees, boards and commissions of County government with public information programs, and assists with the production and dissemination of information concerning all aspects of County Government. Provides technical services including photography, printing and reproduction of brochures, booklets, letters, and other printed matter for all departments. Prepares the departments, offices of the Board of County Commissioners and constitutional officers graphic presentations incorporating slides, script, video and other materials to explain the programs and policies of the Board.