Work continuously on our own biases and stereotypes. Critical review and discussion of practices. Active listening and empathy. Total commitment to employment equity. Ability to communicate.
Weaknesses Face the rage of certain managers.
Deal with managers who are unhappy about having employment equity people because they are faced with labour relations problems. Physical and psychological exhaustion of counsellors and officers. Lack of continuity. Lack of information and specialized training. Counsellors' level not equivalent to their expertise.