But for other aspects, such as changing the format of addresses, we had to delete the entire Microsoft Mail gateway, which took with it all the Microsoft Mail users in the X.500 directory. The almost total lack of hard-copy documentation didn' t help, either. Advanced Features and Security Missive's relatively sparse feature set left us little to look at in the advanced-features part of our lab test. Most of the information in the X.500 database related to message delivery is unchangeable by unprivileged users, although Wingra does include a way for users to change their passwords using a browser. Wingra emphasizes backbone operations, preferring to leave end-user support to the packages they integrate.
Security receives little attention in Missive.
For installation and basic configuration, Missive's GUI made things easy. Monitoring and advanced configuration, though, are not well thought-out, and this represents our major concern with Missive. The GUI, in this area, is more hindrance than help. For example, when we wanted to look at the status of the message channels, we could do so only by looking at each queue individually. Similarly, when we wanted to look at log files, Missive presented them to us broken up by channel and by day, without any way in the GUI to pull out information across days or across channels.