Technical work providing support for the operation of large and small computer and telecommunications systems, all operating systems, hardware configurations and network connections for a department or agency of Vermont State Government. Incumbents in this class are expected to perform assignments with a high degree of independent action and may provide some instruction or assistance to entry level specialists. This class is the second of three classes in the series and is considered to be the fully-functioning operations specialist.
Work is performed under the supervison of an administrative or technical supervisor.
Designs new computer applications and modifications to existing systems. Installs and analyzes operating systems, network configurations, communications, and software. Responsible for in-house computer system or network including development of applications and system maintenance. Reviews and recommends technical purchases. Responds to user problems and works with users on problem definition and solutions.