Memory, CPUs, Hard Drives and Motherboards offer replacement warranty only for same item and no money-back. Additional warranties are listed on our respective web pages. Be sure you contact us if you have any concerns about our warranties and terms of sale. Most of our products, excluding software, carry a one year warranty from us unless stated otherwise, and warranty length is stated along with the product description for each product. If the warranty period is not stated with the product description, please contact us for clarification.
Systems carry anywhere from a one year to three years warranty.
You will receive warranty papers with your system, and please follow directions as outlined in these documents regarding issues pertaining to your system. You may use our toll free phone number for tech support issues on computer systems only. All software sales are final. Contact us immediately if software is damaged or doesn't load properly. Since they made the product, they are usually best suited to answer most questions about it.