We need to express positive feelings and communicate negative ones. Whether warm or cold, violent or steady our emotions can be controlled but never completely tamed. And just as too much contact with raw elements of nature is dangerous for us, neither is it good for us to completely succumb to our feelings. Similar to our need for contact with nature, we need to be in touch with our emotions on a regular basis, but not completely at their mercy. As we begin to deal with emotions, we realize just how much they affect our business every day.
Team effectiveness is strengthened or weakened by the existence of trust and teamwork.
Our ability to implement change is highly dependent on emotional buy in and commitment. The relationship between managers and employees determines whether or not we feel empowered or negated. And our ability to contribute our best talent is affected by whether we feel safe from pending layoff and whether others recognize our skills. Success at teamwork is often determined by whether we deal with these issues or not. Please order her book Hidden Dynamics here .