Tips HR Dept. Other duties may include checking baggage, making boarding announcements, and assisting handicapped passengers when they board or depart the plane. Telephone and computer equipment are used.
Shift work is necessary, and most airlines require ticket agents to wear uniforms.
He or she also may become a ticketing instructor, or join the airline staff as a sales representative. Superior employees are often considered for junior management training. Good grooming, respect for accuracy, a pleasant and courteous manner, and legible handwriting are important. International airlines may require foreign language ability. This information may or may not apply to other locations.