The steward provides the link between the union and the members and when the steward does her or his job, the union works for members. It is the shop steward s job to represent the members in the shop. Stewards are the leaders of action on the shop floor, and they are also the conduit of information to and from the union.
Stewards are the eyes and ears of the union in the shop.
It s a tough job, but there is no more important job in the entire union.