Although I did not fully enjoy those jobs I learned a lot about people and business. It became apparent that there is a lot of competition out there and if you want the business you have to supply better customer service than the competitor. Every few months I go back and update existing code with any changes the users have requested. Currently I am the only programmer at the FSC so the job of code design is my territory and mine alone whether I like it or not. I do however realize that I am not perfect and make it a point in inlisting help for system design and testing.
System requirements come from one and sometimes several meetings with the specific customer.
I almost always have project of my own going and now is no exception to that. My current project is a automatic bulk e-mail, fax, and voice call project. It will also include a fax-back module.