Ann Hayes Peterson Generational differences can make for some interesting days at the office There are too many holes in today's work force. Low unemployment is forcing businesses to scramble just to find bodies. That leaves little time for any training, says Ron Zemke, president of Performance Research Associates Inc., a Minneapolis- based consulting firm. But that's just one problem he sees.
Workers are different today, too.
For one thing, more retirees are re-entering the work force. They don't want the same things from their jobs as baby boomers or Generation X workers do. Chances are your credit union faces these same staffing challenges, says Zemke. As closing keynote speaker for CUNA's upcoming symposium, he'll share his ideas on how credit union managers can best deal with some of today's most pressing work-force problems, particularly what to do when generations collide. This type of worker crisis is prevalent because managers might not understand how to deal with generational differences present in most workplaces today, Zemke says.