All customers requesting support must have a legal, registered copy of PCAnywhere available. Sometimes a picture of a screen shot or page layout is easier to describe your issue. Please include your contact name, phone number and when best to reach you. If you are located more than 30 miles from Morgan Hill, CA, there will be an additional charge for travel time. This charge is dependent on your location.
Some customers wish to have a unique function or feature added to the base product.
Before any modifications can be made, there is a clear dialog between customer and programmer, and a time estimate is presented. Keep in mind that you will not likely be able to download updates in the future if you choose to have custom programming services. It is at the sole discression of RHE, Inc. to include some or all of your modifications in future releases. Database conversions and merges. If you have an existing database of patients, appointments or service information, conversion services are available.