The improper installation of gate springs has caused many problems for the majority of us. The following is a copy of a gate spring installation instruction which, if passed on to the individual installing the gate could reduce many of the problems involved. Heavy duty springs pull rustic gates and doors closed automatically.
Unique design prevents spring from slipping and provides greater closing power.
Use rackets as templates, spot the screw holes and drill pilot holes. Fasten with screws. If more force is needed turn an additional 60 degrees and reinsert stop pin. These two adjustments will provide proper closing for most applications. If not, check for interference at jamb.