This approach is designed to develop people's skills with respect to managing diversity. IBP attempts to develop the tools needed to interact effectively with others. This particular system used by IBP allows information to be heard in English, Spanish, Vietnamese, and Laotian simultaneously via headphones and a stereo receiver system. Another tool being used more frequently are visuals, such as videos, handouts, and hands-on demonstration. The visual displays allow employees to better comprehend the more complex tasks and procedures of the company.
Symbols are also a common tool used to convey information to employees.
Often times these symbols are color-coded. This white symbols tells all employees that the machine is inoperable and should be left alone. Currently language training has been implemented into the management training program. All management personnel are required to attend Spanish training for 16 weeks. This training change illustrates the necessity to be able to communicate with the employees, whether it be in English or Spanish, etc.