Expect vendors to provide an initial demonstration of the equipment hook-up and operation. Seek companies that provide troubleshooting advice during the startup period. Build a good rapport with the vendor to keep pace with the rapidly developing technology. Vendor input minimizes mechanical failure and saves the agency time. To help staff gain confidence in equipment operation, supplement demonstrations with hands-on training.
Staff can access patient records on the agency end and practice recording and editing information.
They can practice connecting to patient units in other rooms of the agency. Use suggestions from the home health staff to facilitate equipment modification and help produce a more user-friendly, comprehensive product. Following the educational process, evaluate staff competency. A baseline competency tool includes demonstration of the content covered in the educational sessions. Initially, it enables early detection of misinformation.