I am trying to present you with the very best web site possible. I have the view and the weather every day, I do not need to log on to this site to view our little corner of paradise. So please, have a little patience before you tell me how bad the service is. It is very difficult to maintain these cameras. Parts are non existent, if needed.
Service is available only in the U.S., and sending the parts out for repair is almost a joke.
The problem is not with transportation, but with local agencies that must inspect and stamp the cartons before they can be shipped, and it is even worse when they are sent back. It is a nightmare if something goes wrong. E-mail with a polite note that a camera is not working, is greatly appreciated, as no matter where I am, I can try to get somebody to reset the cameras. They encourage me to remove the cameras from the site.