Usability tests help technical communicators to find potential problems in their instructions sets.
The best usability tests ask actual users to review the instructions sets to see if they can successfully complete them. To reduce the amount of additional service or training in the task. To increase customer satisfaction with the finished product. This assignment requires you to design, develop, and report the findings of a brief usability test of your team's instructions set. Based on these recommendations, you will complete a final revision of your instructions set.