CosmoCom's all-IP solution supports both Internet and Telephone callers. A PC with a headset is the only communication appliance CSRs need. Call delivery to an agent telephone is also available. CosmoCall Universe's tenant self-administration enables easy management of virtual call centers without the overhead of a separate IT infrastructure. A PC connection to your managed IP network is all CSRs, supervisors, and administrators need.
Software is licensed according to capacity.
Add capacity via additional licenses at any time. Inc. All Rights Reserved.