Soon after that there was a backlash of negative feedback on consultants. Now the industry has reached a fairly mature stage where consultants have learnt to manage expectations and deliver well. People's attitude towards consulting is also changing. Fundamental changes are sweeping the world and the way we do business. Rajagopal's prognosis is that Internet will come to swamp the world and bring many an established institution tumbling to the ground.
Some people continue to behave like ostriches.
With the PC penetration so low, Internet can never overtake our country. And so on. They have been proved very wrong. The problem is that the full impact of technology takes time to grasp. E-commerce is for helping companies to get through to the customer faster, help the customer shop easier and at low cost, getting what they want when they want it.