We will immediately duplicate the desired items and ship them by the means of your choice. These are documents submitted to AEIC International for copying. All documents must be submitted at our customer service counter, located in the Self-Service Copy Center. Upon completion, customers utilizing this service are responsible to refile the original documents in their proper FERC storage area . In those cases where a customer's order is being processed by the FERC Public Reference Room staff, the PRR staff assumes those responsibilities described above.
Turnaround time is based on time document is submitted to the print cue by the customer.
The machines are operated through the use of a user access code. This user code is unique and should be protected for unauthorized disclosure. Use of this equipment via access code is based upon the establishment of a deposit account, which must possess a positive balance for self-service access to continue. Users of the counter boxes must submit their driver license, or other comparable identification, to be held while the counter boxes are in their possession. Public Reference Room patrons are strictly forbidden from disassembling or reassembling documents in the Self-Service Room.