What is your best estimate of the cost of acquisition today for a 3,000 mailbox network assuming Exchange is used primarily for e-mail and Windows NT is the server, the desktops are Windows95 clients and the customer is coming from a mail system other than MS Mail. The price should include client and server software, server hardware, a one-year maintenance contract. Anyone at 3,000 seats or above can probably cut a deal with a hardware vendor, so I can't venture a guess on the server hardware. As for the software, it's possible to run on a single Exchange server, but I looked at our large customers and the average number of users per server hits about 1,000 at corporate locations. That's different from the helpdesk people and those fielding the support calls that ensure the servers are up and running and that create the accounts.
Users can pretty much figure out the basics on their own in about an hour.
About 50 percent are also host-based or a mix of shared file and host based and 5 percent to 7 percent have GroupWise. We just announced a migration program that is getting quite a bit of attention. Maybe 20 percent, but that might be high by 3 percent or 4 percent. I think the number leaving for Notes is low. Mail to Notes aren't that great.