Interprets customer requirements both in writing and in oral presentations and discussions for the technical staff. Provides user training. Develops technical staff's understanding of the insurance industry. This position requires a bachelor's degree and three or more years of related insurance industry experience. Excellent communications skills, both oral and written, and superior interpersonal skills are necessary.
Some travel is required.
Due to our continued growth, DTI has an opportunity for an accomplished Technical Writer in either our Massachusetts offices. Candidates must have solid RoboHelp and FrameMaker skills, experience designing and building complex help systems for GUI based products, and an understanding of WinHelp and HTML help systems. Past experience organizing projects as a solo writer and as part of a documentation team is also necessary. This position works closely with developers, quality assurance engineers and product managers to obtain and clarify information. Industry experience with Insurance helpful.