One never knows where the next opportunity will come from.
Service is a feeling of confidence, which is created from all individuals within an organization.
Nominations for individuals or teams were taken earlier in the year, and then reviewed by the ICSA Awards Committee. It was not an easy decision for the ICSA Awards Committee to make as so many of the nominations exemplified the higher level of customer service that we all strive to achieve. The award recipients should be proud of their accomplishment. They truly earned this honor. The two SOUL Award winners received one complimentary registration, one complimentary roundtrip airfare and three night's hotel at 2000 ICSA Annual Conference.