Administrative, managerial and advisory work at a professional level involving the direction of the Taxpayer Services Division within the Department of Taxes. Position plans and directs the design, processing and review of applications and returns and implements taxpayer education and assistance programs for all taxes administered by the Department as well as the property tax rebate program.
Supervision is exercised over professional, technical, and clerical employees.
Work is performed under the general direction of the Commissioner of Taxes. Disseminates information to taxpayers regarding Vermont taxes and benefit programs. Assists in interpretation, formulation and implementation of policy and rules. Compiles and distributes tax instructions, regulations and general information. Revises existing tax forms and makes recommendations for new forms.