Writer Talk about overnight success.
The verdict came a day after graduation ceremonies at Penn. Smith said the company failed to promote him to the level of an airport skycrap because of his age. A skycap stands outside an airline counter and check luggage bags and marks them with the corresponding flight destination. Smith, then 54, said he was hired by ITS to the much less well-paid post of a positive claims agent, whose job is to retrieve luggage after a flight by matching a passenger's tags with the corresponding luggage tags. He said the company promised to promote him to skycap when there was an opening.