Gotta go now. She would then leave the house so that she couldn't hear the phone ring every ten minutes. Next, remind yourself that what you're hearing is only one person's opinion about a specific aspect of your behavior. The criticism is about something you've done, not about who you are. Accept the fact that you don't always do the best job, often because of being rushed or not having all the information you need.
Some criticism can be constructive and helpful.
In order to get the most value out of the situation, you will have to ask for more information. Although it's uncomfortable to encourage the critic, probing for more information may provide you with the useful feedback you need to improve performance - or your relationship. When Jim wrote the report for his company, he included lots of historical analysis and comparisons to other industries. Jim felt hurt and devastated, but he was also curious. He asked Bob what exactly he would have liked to see in the report.