Comprehensive Service Management Tool AntennaTools for Clarify supports the full range of service management business rules and workflows as implemented through Clarify Business Objects. It also gives field engineers access to live support content such as news, traffic and weather reports on their pagers and Web browsers. Specially designed to enhance and extend Clarify dispatch and field operations, AntennaTools Mobile enables your remote field engineers to access real-time field service and logistics information via almost any handheld wireless device, including Motorola PageWriter, RIM Blackberry pager, Pocket PC, and Palm. Everyone sees only the information they need. Engineers can access real-time data customized to time, place and customer, so they can immediately answer your customers' questions.
Service personnel can also review account histories and service records to stay informed.
Web-based and wireless.