Charges are normally per word of each draft as submitted. Extensive re-writing may require an extra charge. In long documents, people very often change their wishes as work progresses. Then they send second drafts. PFL is reasonable about this, but we must charge for some new editing when it is needed.
Work is done in a friendly, efficient manner, as quickly as possible.
We work to a high standard. You are free to withdraw from the agreement at any time. This is the most reliable method. You can attach a file to the e-mail. This usually works, but it is not a perfect world.