We must be willing to change, to restructure and re invent. I submit that a whole world of possibilities is opened when two people or many more can sit at separate locations and look at and work on the same documents, see each other, transmit large amounts of information back and forth, and quickly access other people and other data bases. The ramifications for citizens services, for business services, for telecommuting, for reducing highway congestion, for reducing pollution, and so forth, are enormous. But we must begin thinking technology, thinking new applications and ways of doing things, if we are to make this vision a reality. Second, I challenge employees and department and division leaders to focus more on technology and less on bricks and mortar.
Technology is enormously expensive.
We must make these breakthroughs and enter this new world by using existing financial resources. We must find money through reallocation, not through higher taxes. We must find ways to use our resources better. Third, I challenge you to think specifically of ways we can deploy technology to increase our productivity and provide easier access to state information and services to citizens. We must put the state of Utah at citizens' fingertips.