Knowledge of and skill in applying a wide range of personnel management theories, principles, laws, rules, regulations and procedures sufficient to identify interrelated problems, draw conclusions, and recommend appropriate courses of action. Ability to establish and maintain effective relationships with and gain confidence and cooperation of supervisors and managers on difficult issues. Skill in applying complex fact finding, analytical and problem solving methods and techniques. Skill in written and oral communication sufficient to prepare and present findings, recommend or carry out specific actions regarding difficult issues, develop and provide program training, and prepare instructions. The supervisor establishes program goals, objectives, and priorities.
Work is carried out independently.
The supervisor is kept informed of and assistance is available on difficult technical problems. Review of technical decisions is usually cursory. Work requires an intense in-depth analysis and search to formulate methods and courses of action for problem resolution. Occasional outside contacts may include other personnel staffing specialists, special interest groups, OPM, and higher headquarters. Personal contacts are characterized by the need to gain supervision and management confidence in acceptance of advice.