The cause of the problem is due to a routing issue in their backbone network. We will report back when we have resolved the issue completely. We appologize for any inconvienence. We have recieved several calls from customers who are having trouble connecting to the Departement of Education secure Web site. We have determined that the problem is with customers using content filtering.
Several theories exist as to the exact problem, however, no solution currently exists.
We have developed a short term work around. We are working on implementing a long term solution hopefully by January 12, 2001. We have also been in contact with the DOE and are working with them to resolve this problem. 204.249.18.1 and 204.249.18.18 are no longer valid DNS server IP addresses. You should use 216.20.63.145 and 216.20.63.147.