Public Library Trustees Handbook Volunteers in the Library Volunteers constitute an important community resource for many public libraries. When a program is developed, it should be with the understanding that the use of qualified volunteers in a library program is a supplement to, not a substitute for, paid staff. Volunteers usually come to the library on an individual basis and participate in on-going work or special projects within the library setting. Their tasks should be of genuine significance and should enhance the services and capabilities of the library.
Volunteers can be advocates for the library within the community.
Libraries should not undertake a volunteer program unless the library board and the director are committed to the concept and are willing to devote the necessary time to develop a program that is well managed and will benefit the library.