For example, university students can establish a connection with the Voice Response system by entering the designated phone number. Voice greets the caller and lists available options by speaking the Main Menu selections. If the system determines that these entries are valid, Voice Response connects the student to the selected process for the appropriate terms available for registration, grade reporting, and so forth, and continues to guide the caller toward selecting correct registration, grading or other information. Table of contents Workflow Software Workflow software manages the work performed by an organization by moving work packages around a network while tracking the location of the work packages and the work actions performed on them. Originally, workflow software was tightly coupled to document imaging systems.
Today there are workflow softwares that are able to deal with any data type.
There are three types of workflow. Administrative workflow usually has some routing rules associated with it. One example is an expense report process that has to move through several defined steps. Production workflow relies heavily on parallel processing and conditional routing and has the ability to handle large volumes of work. Parallel processing enables many people to work on the same work package at the same time.