However, the hospital is taking steps to better explain the situation to parents and visitors and asks employees to help when they hear complaints about parking. No one likes to walk a block outdoors with an ill child. The closest parking is in the Main Tower Garage, and parking staff take a number of steps to ensure that patients get these spots. Signs and an attendant in the Main Tower driveway are used to direct non-patient visitors to the Victoria Garage. Otherwise, that spot won't be available for a patient who may be scheduled to arrive later.
Valet service is much less efficient than having parents and visitors park their own cars.
However, persons with special needs, such as wheelchairs and oxygen tanks, need this kind of help. Persons with special needs are directed to the valet service and are not charged for the service. In addition, a new sign will be placed in the driveway to prompt visitors with special needs to alert the attendant. This will ensure that those who need valet service will receive it. One day we hope to have ample, convenient parking for all patients, parents and visitors.