Robert Greenleaf said, Awareness is not a giver of solace it is just the opposite. It is a disturber and an awakener. Able leaders are usually sharply awake and reasonably disturbed. They are not seekers after solace. They have their own serenity.
Servant leadership involves a mature worldview that chooses service over self-interest.
Mature people recognize joint accountability. Achieving a high level of interdependence requires a culture where leaders listen first, and listen intently and for understanding. The job of the servant leader is to listen, to identify, and to clarify what the organization is saying. This level of listening requires more than just hearing. To the servant leader listening means a genuine willingness to be influenced by those you serve.