Only reason succeeds. It's great for tinkerers and geeks, perhaps, but not for real problems of real people. Nothing could be farther fromthe truth. All questions, even matters of the heart, benefit from an objective assessment of the facts and an understanding of cause and effect, of act and consequence. Reason is not only science.
Science is simply a formal, disciplined application of reason to certain types of questions.
Science, of course, has grown very large, complicated, and abstract over the centuries. If you are not a student of science, you probably believe that Einstein's theory of gravity or the structure of human DNA are not like the area of the room in my example. Because most of us are unacquainted with the observations and logic that support a scientific result, we fail to recognize the great merits of the scientific process. These merits are the same as in the simpler example. The statements of science are about the world, rather than about the people who make them.