This means the problem is the result of the combination of JBN or Reliable and a particular server you are using. If possible, using a different server will often correct the problem. Some ISP will report an Invalid Domain error if you don't. Mail retrieval problems may be linked to having another email client running on your system which is configured to retrieve mail at regular intervals. According to user feedback, mail retrieval performance may greatly improve if you launch JBN or Reliable after establishing a dialup connection.
Some users report speed of retrieval is greatly increased with fewer lockups.
According to user feedback, mail retrieval and ICQ may conflict. Try terminating ICQ to see if this is the source of your retrieval problems. If other remedies fail, an alternative is to collect your mail with another client and use JBN's Decrypt Input Files function to decrypt your mail to JBN's Inbox. Thanks to VinDePays, Gogoo, and others for their feedback and testing of these problems.