The office provides services to the court system, state and local government, and the public. The AOC provides educational opportunities for trial and appellate court judges, municipal judges, court clerks, court reporters, case coordinators, and law clerks. The division includes a public education component to help educate students and private citizens about the court system. The director of publications also works within the division. The office routinely publishes educational pamphlets, statistical reports, special research reports, and a bi-monthly newsletter.
Several attorneys provide ongoing assistance to all judges and local officials.
Specific research requests are accepted as well as major policy proposals and research on behalf of the Judicial Council, the Supreme Court, the Governor's Office, and the General Assembly. A staff of automation and records specialists is responsible for the collection and dissemination of court data from all courts in the state. Data auditors regularly travel to all courthouses in the state in order to collect and confirm the reliability of data. The division is also responsible for the implementation of all court automation projects within the state. Pursuant to legislation adopted in 1995, the AOC will house and staff the Arkansas Alternate Dispute Resolution Commission which will be responsible for the implementation of ADR programs, education, and the certification of ADR professionals.