Allocation and letting of council properties and nominations for housing association properties. Termination and commencement of tenancies. Staff are on duty five days per week. Blocks with communal facilities and a warden living on site within the scheme. Staff are on duty five days per week.
Staff are on duty seven days per week.
Just over 5,000 council homes receive this service free of charge and the service is also available at a cost for owner occupiers, private tenants and housing association tenants. The Council's out of hours emergency service is also operated from this Centre. Customer Services Team Customer Services comprises of two sections one dealing wit Tenant Participation and the other with Tenant Information. The Tenant Participation service is available to all Council tenants. It encourages tenants to become involved in the management of their own homes through Tenant Associations and Tenant Federations and consults tenants on priorities for investment.