The job demands accountability, hence, people who are responsible, calm and hardworking will find work rewarding. Crew members are expected to be of a polite, tactful and confident disposition. The work on board an aircraft demands an ability to work as part of a team, clear speech, good conversational skills and fluency in English, Hindi, a regional language and a foreign language. Good language ability and proficiency in English, Hindi, a regional language and, at least, one foreign language are essential requirements for in-flight crew members working for national or international carriers. Female candidates from a Home Science background, fulfilling other requirements, are also preferred.
Some foreign airlines give weightage to previous customer service experience.
They also give preference to candidates who are fluent in the language of the region for which they are recruiting. For example, an airline operating in the South-East Asian region would prefer a candidate with knowledge of regional language. As for physical requirements , for air hostesses , a minimum height of 157.5 cms and for flight pursers , a minimum height of 163 cms is necessary. Proportionate weight is desirable. Normal eyesight without glasses or a minimum of uncorrected distant vision of 6.4 is acceptable.