Vendors A schedule has been completed to list vendors who supply quality management training and services to federal agencies. Although use of the schedule as a procurement vehicle is restricted to federal organizations, private sector organizations wishing to avail themselves of the services of the vendors on the list should call the GSA Services Acquisition Center to obtain information regarding the vendors on the list. Federal organizations are not limited to the vendors on the schedule and may procure the services of other vendors through the normal procurement process. Universities Numerous universities now offer Total Quality Management courses. Those planning Total Quality Management training should check with the universities in their area to determine if the courses are suitable to their needs.
Several universities have productivity centers that offer assistance.
The Office of Quality Management and the Federal Quality Institute can also provide information about university Total Quality Management courses. In addition to formal training programs, there are numerous Total Quality Management conferences and seminars held throughout the year all around the country which often provide intensive exposure to Total Quality Management concepts compressed into a short timeframe. In many cases, some of the authentic Total Quality Management pioneers conduct seminars and interact with attendees. The Office of Quality Management in the Department of Energy, and the Federal Quality Institute are good sources of information on these conferences. A course specifically designed for getting started on the quality journey.