As the volume grew however, Micro E.D.S. President Mike Carpenter began looking for ways to prepare the mailings outside. He wanted to maintain the same high quality as if the work were being performed in-house, but without the added cost of hiring extra employees. That's how Rita Valentino and Dorothy Ladd and the Inglis House Workshop got involved. It has been a win-win situation for everyone, according to Mike Carpenter. He began talking with Inglis House Vocational Rehabilitation Department Director Barry Russell several years ago about using technology to bring in work that would reduce physical and geographic barriers.
Technology helps to level the field and provide access to opportunities.
Because Carpenter has been so pleased with the work performed he and Russell are exploring ways that the residents might process even more letters. Handling a day of extra large volume is never a problem for them. In fact, they get excited about the opportunity. Minor adjustments, like an automatic letter folder, have made the job easier for Rita and Dorothy. I like the finished product to reflect a good image for Inglis House.