The administrator can add and delete users and set access rights by departments and projects. HotOffice also has a useful, context-sensitive help utility. HotOffice may have additional links by the time you read this. Folders make it easy to organize messages, and messages can include links and attachments. The discussion features are flexible but too permissive.
Users can create new topics, and threading shows the flow of messages.
You can make discussions available to specific departments or for individual projects, and you can restrict user access. But in testing, we found that HotOffice let anyone with access rights delete any message. We expect the problem to be fixed by the time you read this. There's a link to Microsoft NetMeeting for whiteboarding, application sharing, and videoconferencing. HotOffice's document management is by far the best among the hosted products in this roundup and rivals that of eRoom.