They also make travel arrangements such as airplane, car rental, and hotel reservations. They help arrange meetings and conferences, prepare meeting agendas, put materials together, take notes of meetings, and prepare reports. In small offices, Secretaries may also do billing, payroll or bookkeeping jobs. In large offices, they may train other workers. In most cases, a Secretary that is barely starting out has less to do than a Secretary with lots of experience.
Some Secretaries have experience in special areas such as in engineering or real estate.
In most cases, they are familiar with the language, the forms and the procedures for working in that type of office. Secretaries work under a lot of pressure, especially when they work for more than one manager, administrator or other important workers. Secretaries have to do many jobs at the same time and also deal with a lot of interruptions and breakdown of equipment. They also work with many people who have different personalities. Some people can be very difficult to work with.