Some reductions in the use of overtime have been documented simply because of more efficient use of the telephone. The cost of temporary help for personnel vacation and sick days, especially those of receptionists, can be reduced or eliminated. Soft dollar savings relate to qualitative improvements in the way a department does their work. Qualitative savings are difficult to measure in exact dollar amounts because they don't fall directly to the bottom line of a budget. Extended hours of operation.
Voice mail can receive and send messages twenty-four hours every day.
You can call any mailbox holder any time of day or night to leave a message. You can program it to send a message across the country, or the world, at a specific time of day, without having to be in your office. You can even call your mailbox when you' re at home to remind yourself of a task to be taken care of the next day. Cost Justification Assumptions. Before looking at how you can justify the expense of using voice mail, let's make a few assumptions.