As clear as mud Judges have to tell a losing party why they lost, and if they don't, they run the risk of having a judgment set aside by a higher court. And that's something adjudicators should think about, too.
Transparency is the watchword - transparency of the thought process.
Draw this decision-making wallah's attention to Flannery vs Halifax Estate Agents . Then insist that the final decision is written down and supported by reasons. The Flannery case was all about a judge not fully explaining his reasoning. The upshot was that the Court of Appeal sent the whole story to a new judge to be retried. Let me tell you some things about people who decide construction disputes.