You hear or read some quotes and they stay with you, etched forever in your memory bank.
Schools have honor rolls and dean's lists to reinforce positives.
But sometimes negative reinforcement works better. Thanks for calling the Cincinnati Reds. Your phone call, letter, fax or e-mail should include your name, address and daytime and evening telephone numbers. Letters policy FanFare, a weekly page devoted to opinions about sports, offers readers a chance to express their views. Letters should be limited to 150 words or fewer.