Customers may redeem their rewards through the purchase of rewards, Gift Certificates or Gift Vouchers. These rewards may be shipped to the customer or to a nominated person in the form of a gift. Full reconciliation procedures are available for Gift Vouchers. Analysis is provided to determine the success or otherwise of a marketing campaign. This analysis can be by product, product group, department etc.
Similar information is available on points awarded history.
Full Contingent Liability reporting is available. A further option allows the points to be put on hold until the account is current. Implementation is a simple process and can usually be completed in a matter of hours. The major benefit is the retention of customers. In the present environment, customers need a reason to buy from you.