6 Implementation of technology skills brings with it demands for training and assistance. Users should be able to learn at convenient times and get answers to implementation questions. The best assistance can come from knowledgeable colleagues. Publications such as Smart Computing in Plain English are very useful. Help Desks are available for Kentucky P-12 teachers.
Universities also provide resources for their employees.
Customized training can often be acquired through Academic Computing, KATE or other sources including vendors. In addition, universities are creating and posting training materials. There are many innovative examples of distance learning projects which range from email keypals to interchanges with astronauts in space. Teachers must know where to go for assistance if a student is having difficulty using the technology. Of course, special education colleagues are the best resources.