One of the Department's key responsibilities is to provide products, services and information that address broad-ranging client needs. An integral part of delivering client services must be to meet the constantly evolving needs of all sectors of the Territory community. Programs must be designed in consultation with Aboriginal people, to assist them to realise their full economic potential and to preserve their natural and cultural assets.
Strategies Ensure a high quality of service to satisfy our customer needs is provided.
Evaluations of the Survey, Information Systems, Land Information Services, Surface Water and Environment Protection Programs involved extensive surveys of clients and stakeholders and identified service issues that will be addressed in future business planning. Ensure that the community is aware of the Department's role and services. The Department participated in the 1996 Northern Territory Show Circuit with a display promoting the Geographic Information System and its ability to turn raw data into valuable information resources. Newspaper advertising was used throughout the year to promote the Department and keep the public informed of its business. A variety of newsletters and brochures were produced to complement the advertisements and to address target groups.