Instead, computer systems are turning into computer services, available to a large, distributed and heterogeneous user group. In the same way, the singular user is no longer faced with a singular computer system, but with a vast and perpetually changing space of computer services.
Services move from networked access to wireless access.
There exist of today many simple examples of Open Service Infrastructures. The de facto standard is the WWW, which in its current form has many shortcomings that motivate research in ways of extending its basic model. This activity deals with how users, be they developers or end users, will interact with and through Open Service Infrastructures. We focus on support for three different user roles. Tools for ontology maintenance, integrating user feedback with tools for information extraction and structuring.