We will continue to work to complete the recall as quickly as possible. In addition, we have extended our reimbursement policy for tires involved in the recall. We are working with the National Highway Traffic Safety Administration and Ford Motor Company as we conduct an intensive investigation to find the root cause or causes of the problem. We are using all of our resources to determine the cause of these failures. It may take time to scientifically determine the cause of the problem.
Tires are highly complex engineered products.
It is also important to remember that there are other factors that affect tire performance, such as weather, temperature, vehicle loads, driving styles, vehicle dynamics, inflation pressure and road conditions. We will be looking at all factors to determine the causes of the failures. Owners of vehicles with affected tires should ensure their tires are properly inflated.