Dialogue provides an opportunity for the free and creative exploration of complex and subtle issues. It is a disciplined process that requires the ability to listen deeply and assumes a significant degree of trust and candor. Discussion provides the opportunity for different views to be presented and defended. Discussion and dialogue are complementary tools, but often teams rely on discussion as the primary means of communication and learning. They provide an opportunity to develop insight together, step back and reflect on the expected versus actual results, and learn from the experience.
Teams can learn much faster as well.
As insights are shared, they can build upon each other in a way that fosters true innovation. The team needs to effectively apply the tools of dialogue, discussion and microworlds. The key dimension of a virtual world is that it allows for experimentation. While many of the microworlds currently available are personal computer-based, that is not requirement. However, many microworlds are PC-based and take advantage of the computer's ability to compress time and space by manipulating multiple variables simultaneously.