Clients who report changes on a monthly report as specified under chapter 388-456 WAC are not required to report within the ten day period. For medical care services, clients must report changes within twenty days of the date the change becomes known to the client. Acting on Reported Changes Request specific information or verification to determine eligibility and allow the household 10 days to respond.
Workers are responsible to act on all changes known to the department.
Terminate benefits if the household has refused to cooperate and eligibility cannot be determined without the information. For cash assistance and medical, continue the benefits without a change. Do not make a change when the visit overlaps only parts of two issuance months.