Pacing communicates understanding and empathy through the ability to appropriately match the client's style through a reactive receptive approach. A related skill involves leading the person or group by a more pro-active directive interviewer manner. Thus, rather than matching the client, the intention is to provide a contrast. Although the experience may sometimes be cathartic for the client, it is a frequent cause of burnout for interviewers. Thus, professional judgment is needed to distinguish between productive client sharing as contrasted to non- productive dumping.
Termination is always an option in extreme cases.
A paradox is an apparent contradiction which is nonetheless true. Integration of the art of active listening with the science of effective interventions. Recent brain integration research indicates the presence of two separate hemispheres with complimentary functions. Effective interviewing combines receptivity to impressions and skill in formulating responses. First order change involves a change in behavior, whereas second order change is a paradigm shift relative to the underlying belief or attitude.