Here are some excerpts from his letter detailing some of the interesting strategies he has used to ensure efficiency and employee morale during downsizing.
Some people call it re-engineering.
The first company we tackled, a subsidiary of a major US company, was in turmoil. After many years of losses, the company sold it to the local management. The relationship between management and union was appalling. It was quite obvious that the company had to be cut down. Group incentives helped, as did the elimination of foremen.