Please allow two days if you have iComPz build the system for you, we like to fully test all aspects of a new system so that you can be assured to get a fully operational system delivered to you. All defective products MUST be returned within 10 days from the delivery date. Special Orders cannot be returned for credit or exchange. All returns for credit or exchange must be complete and unopened in the factory sealed product box. Manufacturers simply do not allow opened non-defective items to be returned for credit or exchange.
Shipping is non-refundable.
Please allow for a 2-3 day turnaround on any RMA components depending on current product availability. If a product is currently on backorder we will do our best to expedite your return. To obtain an RMA number, please contact our RMA department. Each RMA number is valid for 10 days only. Any return sent freight collect, COD or without the RMA number written on the shipping label, invalid RMA Number, or expired RMA Number will be refused unless prior approval is given.