The non-volatile flash memory retains its content, even in the event of power failure, yet may be instantly changed. Users may produce their own on-hold music and voice messages on their PC with MessageStudio or have IntelliTouch's professional voice talent record custom messages and mix them over the customer's choice of background music. The MessageStudio software included with HoldWare allows users to create their own professional quality audio. With MessageStudio, business owners can easily create their own special announcements such as office hours, holiday closings, and sales events. Assuring complete, professional-sounding messages, MessageStudio also includes a variety of different preformatted message templates to which users can add or edit their own text to create finished scripts.
Users then preview and select from twenty included background music tracks to complete the mix.
The royalty-free music tracks include classical, country, pop, new age, jazz and other musical types. An optional Deluxe Music Package adds fifty additional music tracks from which to choose, enabling users to select just the right music for their customers, style, and projected image. IntelliTouch products are marketed under the On-Hold Plus and HoldWare brand names.