Inexact trimming or a botched collating job can ruin a project and your chances for a repeat customer. It's a good idea to know the finishing services a project needs, such as collating, tabbing, folding, trimming, stapling, saddle-stitching, perfect binding, spiral binding and gluing, and to let your customer know that those processes take time. Learn the lingo. Commercial printing-speak can seem like a foreign language if you're new to the game. Take time to educate yourself so you can effectively communicate with customers and manufacturers.
Trade magazines are good places to start, but also consider taking plant tours.
Most importantly, stay abreast of changes in the field by continuing to educate yourself. Keep clients involved . It's important to keep your customers involved throughout the commercial printing process. Attending press checks gives the press operator an incentive to do a good job. It's also a good idea to have clients sign off on press check sheets.