Most orders are shipped within 12 hours, but delays may be up to 48 hours. As long as your items are still in new condition and still have all the tags, we will gladly take them back for a different pack or a refund. For more details and all the fine print, please visit our parent site, Snow Leopard Mountain Sports' refund policy here. Items marked with a delivery time of 2-3 days or more are subject to availability. We will notify you within 24 hours if your items or colors are not available.
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