We've had this privilege for more than 100 years, a legacy we're proud to claim. It's an awesome responsibility to provide drinking water to thousands, including members of our own families and our neighbors. We work hard to earn your confidence in the water we provide. We also guarantee the reliability and affordability of our water service. It's true that while some maintain that water should be free, there is a cost involved to ensure the water provided meets the highest standards and is delivered right to your faucet when you need it.
Water service is one of the most affordable, yet essential, resources.
The company serves millions of customers in more than 20 states, from Massachusetts to Hawaii. Our Ohio operations provide water service for about 122,000 people. As one of the water industry's leaders, we continuously monitor water quality in the communities we serve. We operate a National Quality Control Laboratory in Belleville, Illinois, where scientists conduct advanced water quality analysis and research. In fact, we are often called upon to provide research data and technical assistance to the EPA and to other communities.