Part of the problem is the anonymity of the web. In real life you could never be as honest or as deceptive as you can be online. The extremes can give cyberlife a soap opera quality. The possibility for pen-pal relationships is neutered by the soundbite quality of writing in chat rooms and electronic communities. Combine these and the open forum becomes a barrier to discovering anything about others, or about yourself through their experiences.
Technology is a problem, too.
Not because the bandwidth isn't big enough or Netscape and Microsoft can't get along. It is a problem because creators on the web put their technology ahead of what they have to say. Instead of designing sentences around subject and predicate they are engineered to prop up hyperlinks. The future, with it's fat access pipes and blazing processor speeds, will allow net content to match film or television. But that's no excuse for what we have now.