Some people live and learn.
But listening to Ken Mays we laughed and learned as he taught us the art of creating sales by creating relationships. My people now understand that finding a fit and filling a need is what helps make a customer for life, rather than a customer that has to be resold order after order. It was a whole new physical and verbal authority. Now, when I open my mouth to say something, it won't come out as the droning gibberish I used to fear. And, when I moved from my role as beauty contestant to business woman, I was taken seriously.