Stating tangible and intangible benefits o Identifying measures of success 5. Monitor and Assess Performance Learning organizations create knowledge and use it to improve what they do. Teams use data gathering procedures to identify customer needs. They apply the same data gathering procedures to study themselves to continuously improve team productivity and dynamics. Our team has clear goals and a strategic direction.
Top management is visibly involved and committed.
Middle managers support our efforts. Team members understand the fit of their work within the larger organization. Communication within the team is open, honest, and trusting. We have well defined roles and responsibilities on the team. After training, we have immediate opportunity to apply new skills.