If your are authorized to ship the product to Copitech for repair, it is your responsibility to securely package the product and to provide proof of date of original purchase. You will also be responsible for all shipping costs and proper insurance, both to and from Copitech, for returned product. Warranty is limited to replacement of defective part or machine only, no labor costs will be covered or reimbursed. The replacement part or machine may be new or previously repaired to Copitech's standards. Warranty does not cover consumables such as toner, developer and drum.
Warranty covers only normal usage in normal business environment.
Normal usage is defined as manufacturers original specifications. Warranty does not cover use of non-OEM consumables or parts that are replaced during warranty period. Warranty does not cover any add-on or attachments placed after original purchase. Copitech will not be responsible for any warranty claims that result from misuse, improper installation, neglect, improper shipping, damage caused by disasters such as fire, flood, lightning, improper electrical current, software problems, interaction with non-Copitech products, or service provided by other companies. Packaging and shipping costs incurred in warranty claims are the responsibility of the customer.