But the lessons we draw from the software industry is somewhat distorted. Software industry did take one advantage of India, which is highly trained, narrowly focussed software professionals and knowledge workers. The bigger problem is it took advantage of the wage differentials between the United States, Europe and India. One can argue that we took advantage of the wage differential. We can also look at it and say, the wage is so low.
T hat is the problem.
The question is whether you took advantage or think of it as a problem. The software industry has made significant leadership contributions. We seldom think about the quality of project management we've evolved. Out of 13 CMM classified software houses in the world 8 of them are in India. Very few people recognise that.