They can view their own referrals and the referrals of the staff they supervise. Users in this group can create and assign referrals to other OSOS users. In order to view the Inboxes and Referrals of their staff, these users also need to be listed as a Supervisor in the OSOS NY Administration site. Supervisory staff, including local office or one-stop managers, workforce investment board directors, and DOL division technology coordinators can be included in this group. Gives access to the match and refer function.
Users are able to match and refer job orders and customers.
Users are also able to edit and create job order information. Users can perform employer searches, edit and create employer information, including employer services, and generate employer correspondence. Users cannot delete employer services they have created. Staff with this authority will probably be supervisors. In order to reduce the number of duplicate employer records in the system, staff assigned to this group will be limited.