The purpose of this summary is to provide ideas on how to explain to your company that Total Quality Management is an intelligent business decision. Building a quality organization takes a shared commitment, a common language and a workable blueprint. It also provides those already into formal quality initiatives with some practical ideas for further progress. This one page document demonstrates the many different kinds of waste that a company learns to live with and budget for. The advantages of team's are many.
Teams bring diverse talents, experience, knowledge, and skills to the problem situation.
They can, therefore, react to a variety of problems that are beyond the technical competence of any one individual. Teams can deal with problems which cross department and division lines, and working on team's can be more satisfying and morale boosting for people than working alone. This Guide focuses on the purpose of team effectiveness , the use of meeting minutes and the role of the Facilitator as a team member. This glossary explains the language of Total Quality Management and the terminology which is used within these documents. The ISO 9000 series for the EEC are closely related documents, introduced in 1987 to create internationally recognized standards for quality systems approval.