Putting your hand on your chin may show thought. Leaders need to understand the importance of checking nonverbals when communicating. This might give them a clearer picture of how the soldier is reacting to the discussion. Trust plays an important role in intercultural, interracial, and inter- gender communication. A lack of trust can result not only in miscommunications, but even in no communication-taking place.
Some people react negatively to accents.
People have accents either because of ethnicity or region of country from which they come or because English is their second language. Some people consider them to be less intelligent, less competent, and even less trustworthy. Leaders need to judge if accent interferes with the ability to communicate or perform. If accents do not interfere, then our focus needs to be on listening to what is being said, not on how it is said. People make judgments about others based on the kinds of expressions they use because of the region of country from which they come.