Know How . Requires specialized knowledge of federal and state legislation relating to benefits for veterans and their dependents, other benefits available through human service agencies, and the symptoms and occupational consequences of diseases and disabilities. Problem Solving . Requires interpretive problem solving within the guidelines of substantially diversified procedures and specialized standards. Responsible for evaluating medical and financial information and approving or disapproving benefits, making a decision on whether the disability is of a temporary nature or permanent nature, and determining if it prevents gainful employment.
Work is regulated by standardized practices and procedures.
Discretion for expenditure of funds is constrained by department, state and federal policy and regulations. Impact is contributory on the activities of the Benefits Division. Disseminates information to County Veterans Service Officers and others to keep them informed of the status of cases by letter, phone, or personal visit. Symptoms and occupational consequences of disease and disabilities suffered sufficient to make medical eligibility determinations. Policies and procedures of the Department of Veterans Affairs and the Veterans Administration sufficient to comply with them.