Now, there are times when you must respond. Let's say there's an ethical infraction in play. Call the media, float info through the organization, rally discontent, lead it all to a mob scene. You see a lot of overreaction to criticism, too. Take feedback regularly.
Smart people know to look for it, they want a steady stream of perspective.
Keep people around who can tell you when you're wrong, and be ready to receive that information without overreaction. There's such a thing as overly dramatic leadership, too. You have to protect yourself and your people from this kind of thing, top-down drama. Have your people tell our people what you think is a good topic for a Corporate Class column. We'll be glad to have your input and will take it without undue emotion.