Thompson was impressed with the functionality of DirectoryAlert and ServerAlert and immediately noticed the impact and cost savings of the two products. For example, recently a coworker had reported that while she was on vacation she had lost her remove administration rights to a directory. Another of Thompson's coworkers checked DirectoryAlert and discovered that this person never had remove administration rights to begin with. This avoided what could have been a potentially serious security breach. Thompson feels much more confident in the security of his company as well as his own position at the company.
Technical support is also a big consideration when deciding which products to implement.
It is important to have timely help from people with the expertise in dealing with a variety of situations. The IS staff has been very pleased with the support received from NetVision. NetVision's DirectoryAlert and ServerAlert really hit the mark and have freed up some of our time to focus on other areas of the network.