We hope that you will find our industry leading child care management products to be of the highest quality. If, however, for any reason you are dissatisfied with your purchase, you can return it for a full refund within sixty days of the date of the original purchase. Allow two to four weeks for processing. The Return Merchandise Authorization number and the name of your center must be clearly marked on the outside of the packaging. If a product proves defective, call Personalized Software to obtain a Return Merchandise Authorization number.
Warranty is for repair or replacement only.
Personalized Software does not issue refunds on hardware. Be sure to have your product serial number and the name of your center when calling. Return requests can not be processed without a serial number. When returning a product, you must ship the product with shipping prepaid in its original packaging or packaging affording an equal degree of protection. The Return Merchandise Authorization number and the name of your center must be clearly marked on the outside of the packaging.