Your credit card will not be charged until the merchandise has actually been shipped. If we cannot ship your order within 3 days, we will notify you with an update of your order and the option to cancel. If you are not completely satisfied with your order, we want to know. So that our employees may spend holidays with their families, our phones will not be staffed on New Year's Day, Easter, Memorial Day, 4th of July, Labor Day, Thanksgiving and Christmas. Opened containers and packages are not returnable.
Warranties are with the manufacturer.
However, if your merchandise is defective upon shipping receipt, please contact us to receive a return request form. Have your original receipt information ready to provide our staff with transaction information. Credit card refunds are issued immediately upon receipt of the returned item. Please allow two weeks for refund checks if you have paid by check. Products must be in like-new condition.