Verify interest paid and earned information during tax time. Obtain rate information. Transfer between accounts. Please have your PIN available the first time you call, your PIN will be the last four digits of your Social Security or Tax ID Number of the name that appears first on your account. You will then be instructed to change your PIN to a new four digit number that only you know.
Some phones have a tone or pulse button.
Please make sure that your phone is on the tone mode. 2 Wait for the greeting, then follow the simple instructions given to you over the phone. You will be offered a series of menu selections from which to choose. Opening Menu 1 For account information and funds transfer, press 1. 2 For rate and product information, press 2. For instructions on how to use this system, press 3. 4 If you are a merchant calling for check verification, press 4 1.