Passengers generally travel with their vehicles. Heavy goods vehicles are carried on special wagons with a separate passenger coach for the drivers. Terminals and shuttles are well-equipped for disabled passengers. Passenger Terminal buildings contain shops, restaurants, bureaux de change and other amenities. The journey through the tunnel takes about 35 minutes from platform to platform.
Services run every day of the year.
Motorists pass through customs and immigration before they board, with no further checks on arrival. Fares are charged according to length of stay and time of year. The price remains constant throughout the day and applies to the car, regardless of the number of passengers or size of the car. Promotional deals are frequently available, especially outside the peak holiday seasons. Tickets may be purchased in advance from travel agents, or from Eurotunnel Customer Services in France or the UK with a credit card.