The Guest Services desk is located in the visitor center pavilion in Graceland Plaza. The staff is ready to assist guests with any questions or special needs they have during their visit. They have information about area hotels and Memphis-area attractions. The staff can also arrange reservations for the nearby Elvis Presley's Heartbreak Hotel, which is owned and operated by Graceland. Please ask the attendant at the parking entrance booth for directions.
Wheelchairs are available at no charge for use on the mansion property only.
Inquire at the shuttle boarding area or with your shuttle driver for assistance at the mansion property. Graceland also has mansion tour shuttles equipped with a wheelchair lift. Graceland may transport a guest in their own wheelchair as long as they may be properly secured. Guest using any other equipment that can not be secured properly will be asked to sit in a seat on the shuttle during transport to the mansion grounds. All gift shops, restaurants and visitor facilities, the automobile museum, and the Sincerely Elvis museum are fully wheelchair accessible.