You have problems with that particular individual. Blaming the system tends to assume a very rigid dogmatic approach to the understanding of society. It tends to present a picture that people have no free will. I tend to use the system-blame approach for a couple of reasons. Since most people tend to blame individuals, we need a balance.
Sociology is concerned with societal issues.
The individual is the domain of psychology. Since institutions are human creations, we should change them when they no longer serve the will of the people. Democratic conceptions of society have always held that institutions exist to serve people, not vice versa. Institutions, therefore, are to be accountable to the people whose lives they affect. Bibliography Eitzen, D. Stanley and Maxine Baca-Zinn 1992 Social Problems .