It is personality and habit related. You can improve your relationship with your computer by changing your attitudes and modifying your habits. Instead, be amused by the dull evanescence of the so-called experts' knowledge. Any and all computer literacy has a half-life briefer than a sneeze. Second, bear in mind that all created things closely resemble in some way the people who create them.
Software is no different.
The only real clue these programmers have about the customer is that he can be parted from his money. If you live out in the country, as I do, you can try this experiment when your software is driving you nuts. I look out the window, see the rolling hills covered with oak, hickory, walnut and cherry. The squirrels and birds are dancing under a brilliantly blue sky where a lazy cloud undulates high in the air. A moment later I look back into my office at my desktop computer humming and blinking and involuntarily mimic that sound.