However, at this stage it is usually too late to address issues such as inappropriate plan design, bad technology choice, lack of spare parts, and inexperienced or untrained staff. Once the facility is operating, these problems will become obvious through breakdowns, lost capacity and inability to meet the needs of users. But, to do so, it must be a priority. This represents not only a loss of scarce resources but also the loss of an income opportunity. This income, if collected, could be used to pay for running costs and to build new facilities to meet the needs of more people.
Users are unwilling to pay for poor service.
This in turn causes further deterioration in services because finance is not available for repairs and maintenance. But the cycle can be broken because users are prepared to pay for a reliable service. High failure rates and the need for premature rehabilitation of systems Systems stop operating. These failures are most often caused by inappropriate technology choice. Constraints in the local environment, which have been overlooked in the planning phase, make it difficult for routine maintenance to be carried out.