Page, who has won two national forms contests and produced more than 6000 forms, both printed and electronic, in his career draws from his considerable experience and business expertise to help policies and procedures personnel navigate the various decisions that must be made in implementing an efficient system. He explains how to determine a review and approval process, choose a writing format and style, package the manual and train employees on the use of the policies and procedures. In addition, he offers hints on how to develop forms to support your policies and procedures, and gives tips for online documentation, including pop-up definitions, hypertext links, and online help. Visit BFMA's web site. There are two schools of thought on auditing.
Some auditors concentrate on making sure that their clients are doing things right.
Other auditors focus on whether their clients are doing the right things. Whichever group you fit in to, a well-designed set of policies and procedures will help you meet your objectives. If you are telling your clients they need to establish policies and procedures, it would be helpful if they had a guide or tutorial that could walk them through the process. Unfortunately that book was out of print and unavailable for purchase. Fortunately Stephen Page has filled the void with his new book Establishing a System of Policies and Procedures.