Our primary goal is to strengthen the success of our customers and partners by providing quality technical support and by meeting customer guaranteed response times.
Technical solutions offers many support plans designed to ensure timely support for our customers.
The consulting division of Professional Services provides services such as software implementation, report customisation, data migration tools and assistance, data importing, advanced phone support and project management. The SDS consultant creates a detailed specification document, outlining customer needs and requirements. The program analyst programs the specific customisation required by individual customers while the quality assurance engineer performs product quality testing. A new migration tool is available for version 5.50 for migrating c-tree to Pervasive. SQL, c-tree to eEnterprise and Pervasive.