However, WWW stood out in the eyes of individuals and organizations as significantly more user-friendly than other tools. Current event awareness was the second most important reason for both groups. For individuals, another major reason was cultural exchange whereas recruitment was also a reason for organizations. They suggested that they would increase the use if Internet access became faster and more affordable. Improving Internet Access and Use Several recommendations, condensed from suggestions by the respondents of both studies and from literature survey are detailed below.
Users prefer tools that have graphical user interfaces.
They also like screens with help commands to assist them when necessary. As Internet becomes more popular, many non-technical users encounter problems when using the various navigational tools. These non-technical users need tools that are easy and comfortable to use to facilitate improved Internet access. Yet home pages, newsgroups, inter relay chat groups, lists keep increasing unabated at an explosive rate. A word of caution about developing icon-based user friendly interfaces is in order.