In the late 1970's, a few communities were beginning to experiment with community mediation centers. By 1985, there were over 200 centers. Warters also reports that there were 21 known programs by Spring of 1990. Some campuses put mediation into the disciplinary code as a first step. Others use mediation to handle all disputes of a certain nature.
Some universities offer services beyond the university community.
Mediation can be used for both short term and long term intervention. It stresses win-win problem solving which maximizes the outcomes for both parties. Traditionally, mediation has been one option among many. Some ombudspersons have obtained mediation training and will use an informal or formal mediation approach when trying to help resolve an issue between two parties. Others will utilize outside, formal mediation services.