To lower the number of public assistance recipients by providing training for individuals in the call center industry. The Call Center training facility is based in Metropolitan Community Colleges' Business and Technology Center and serves several different groups. It provides a training program to launch unemployed and under-employed students into the call center industry. The institution receives support for upkeep of the facility, general funding, and staffing. Corporate partners provide grant moneys, trainer donations, job fairs, and tours and provide input regarding curriculum.
Students receive career training while the companies receive qualified workers.
The partnership enables the agencies to have a role in lowering the number of public assistance recipients within the program. Make sure all the funding sources are identified early in the partnership process.