When Sky Alland moved into its Lafayette, Indiana, site, management knew it would have to upgrade the technology already in place. It's a work in progress - we installed pods and took out the cubicles, installed carpeting to make sounds disappear and upgraded headsets. Of course, a company can always build rom the ground up. Lightbridge built a brand-new facility for its Broomfield call center. This gave us the opportunity to have everything exactly the way we wanted it from day one.
Turnaround time is important if a business is choosing whether to build or use an existing building.
Sometimes, a build-out can take nearly as long as constructing a new building. Cabling and lease negotiation will take some time. Switches and computers need to be installed and tested. Our company has a network of vendors we like to work with, but if you are finding the people to do these jobs yourself, it can take some time. The building should be a nice distance from public transportation and restaurants.