A new management approach Web-based reporting and analysis technologies designed specifically to help companies reduce monthly recurring costs and the administrative overhead associated with managing large groups of wireless users are key to this approach. Online solutions allow corporate managers to better organize, analyze and optimize their enterprise wireless with improved QOS and better control of overall telecom activities. The service would include a convenient directory capability that allows corporations to reach mobile workers en masse, much like they now reach personnel by e-mail or PBX system messages. Functioning as a traditional service bureau, it gathers all the information needed to evaluate wireless usage. Participating companies provide user names, departmental information and phone numbers.
Wireless carriers provide information on rate plans, billing, usage and coverage areas.
Equipment manufacturers provide data on phone makes and models, features and prices. Specialized software is used to tabulate end users, list their phone numbers, organize service providers and usage patterns, and track all phone and accessory inventories. Such reports should vastly simplify cost reconciliation and allocation, and allow managers to drill down to view specific details of their organization's wireless use. Companies can also use online analytical tools to more quickly evaluate the prices, services and performance offered by competitive wireless carriers. This profiling capability can be used to select the right plan for both new and existing users, and to ensure more predictable wireless costs for the entire enterprise.