The intelligent use of information technology can effectively streamline all government processes. In my state, we're seeing the opposite phenomenon. The use of information technology is driving towards decentralization at the local level, especially where layering different kinds of data can provide better information. It's a great idea, anything that removes a layer of bureaucracy from the relationship between a citizen and government must be applauded. Counties in Massachusetts have historically never been as central to government as in other states, so we will serve as the test bed.
States are historical anachronisms.
The burden is on defenders of states as operating entities to come up with reasons that those services cannot be privatized or handled nationally. Mark Schwartz Counties certainly have important jobs to do in my state. Implementing welfare reform is just one example. Technology should support, not supplant, government. Dr. Costis Toregas No.