We feel that the self-paced method of training is by far the most effective. The self-paced method using manuals and printed materials allow the student to proceed at their own pace. There is no chance of a student falling behind or getting lost. This cannot be done with any other type of training. The cost of this type of training is also among the lowest.
Seminars require time of from work, transportation, and meals.
All these expenses are extra expenses not directly applied to the training. For businesses, time off to attend a class or seminar or class means unproductive time and time that your staff is not available to assist customers. Whatever method of training you may choose, it is important that every individual and business recognize the benefit and need of continually updating their Customer Service Skills.