Student enquiries are received by telephone, fax or email directly from external students or via the RLO Network. Queries of an academic nature which need to be directed to a lecturer are recorded and monitored to ensure a fast turnaround. Information on learning circles, unit troubleshooters, residential schools, telephone tutorials and general information is available in this electronic form. Learning Circles Learning Circles, student self-help groups, provide the names and contact information of students by region and unit. When students enrol with the University, they have the opportunity to list their names for Learning Circles.
Students can make contact with others in their region who are studying the same unit.
This helps to lessen the feeling of isolation. Students can request Learning Circles information from their RLO, Outreach Services or via the Electronic Noticeboard.