The lab is a support for students needing literacy and numeracy help as well as computer literacy. The lab also has some support software for students in alternative delivery courses and students with disabilities. The Literacy Lab is staffed by trained peer tutors. The Writing Centre is open to provide individual assistance with writing skills. Trained peer tutors can help students structure their essays or gain proofreading skills.
Students using peer tutoring pay a minimal fee for the service.
Both the Doon Student Association and the College financially support this service. A peer host is a senior student who volunteers to act as a support and friend to a first-year student from another culture. All major campuses are wheelchair accessible. The CSI promotes high quality learning, while also providing many services, entertainment and activities to students. University Linkages Conestoga College has active articulation agreements with many universities throughout North America and as far away as Australia.