This site has been developed to help TFI users who run into a problem, to try and solve it without contacting the TFI Support helpline. For those of you who are new to the internet and email we have also provided extra information and help with using Internet Explorer and Outlook Express. Our guides are interactive. If you have any further questions arising from your use of these pages, please contact the TFI support helpline for more advice and help. Before contacting Technical Support please refer to the Frequently Asked Questions section first.
Technical support is available via email or a premium rate telephone number.
Frequently Asked Questions Find all the answers to general technical support questions covering connection to the internet, e-mail, web space, and newsgroups in this section. Signup Problem Consult this section if you are having a problem with signing up. Check out this section to find out a possible answer. If you're having a problem with Windows NT you might be able to find the solution here. If you're having difficulties with installing the DUN wizard then this guide will be able to help you out.