Today s economy demands that we leverage every hour and get more production and profits from those hours. The next year they launch a multiplier campaign to keep jobs under budget. And thus, utilization goes down. That isn t the answer. You can have the best basketball coach in the land and give him five lousy players, and he won t win any games.
Training is important, but good quality people and good work processes are critical.
Firms with either the highest or lowest turnover rates are not very profitable. Top-notch doers, who are really good at the work they do. Only one in four D persons will succeed as top-notch doers. If you can t move Ds to Cs, figure out how to send them to your competition. Let everyone know your HR management philosophy.