Nearly everything associated with empowerment systems has to do with facilitating effective communication. Although transformational leaders spend some of their time sending messages to convince upper management, their peers and their subordinates that they have the solution to a problem, most of their time is spent using their communication skills to facilitate change and to solve problems. Rather than looking to themselves for all of the answers to problems in the organization, they look to other for answers. Therefore, transformational leaders must develop a wide range of communication skills. At a minimum, transformational leaders should develop interpersonal skills as well as communication skills that empower people and teams.
Transformational leaders participate in, facilitate and lead teams.
Furthermore they must be adept at developing people. Transformational leaders participate in a number of teams. Through they maybe the highest ranking people in the organization, they need not be a team leader. However, they are expected to be effective participants. The most effective process improvement team members are people who enjoy working with other people.