The complaints are mainly concerned blurry screens, paper-jamming printers, downloading software difficult to use, and limited lab hours. All these problems could be solved with increased funding to improve campus computer access. Reserve materials should be available in both electronic and paper formats, at least at the experimental stage. Several students, especially those without computers of their own indicated that they would like have both kinds of access. The paper copy can serve as a backup in case equipment malfunction makes the electronic materials unavailable.
Students like to have the option of access in either format.
Last summer, the electronic materials were not made readily available in print format. This will allow us to determine voluntary patterns of usage. Most students were willing to pay five cents per page to print items from electronic reserve. This was an unexpected result. Our Library charges ten cents per page to photocopy paper and twenty cents for printing from microfilm or fiche.