During any group discussion, feelings are frequently generated by the interactions between members. These feelings, however, are seldom talked about. Observers may have to make guesses based on tone of voice, facial expressions, gestures, and many other forms of nonverbal cues. Norms Standards or ground rules may develop in a group that control the behavior of its members. Norms usually express the beliefs or desires of the majority of the group members as to what behaviors should or should not take place in the group.
Some norms facilitate group progress and some hinder it.
To provide feedback to a group concerning its process. To provide experience for group members in observing process variables in group meetings. Materials Copies of the Process Observation Report Form. Process Participants take turns as process observers, a different observer for each meeting. The observer does not participate in the meeting but records his impressions on the Process Observation Report Form.