C. Act decisively to bring in a professional to help deal with their personal problems. D. Patiently overlook the problem, after all, it's their personal business, not yours. Achievement stands in direct opposition to the belief that the ability to buy, manipulate or cultivate the right relationships among the right people is more important than personal accomplishment. They have learned to ask questions and search openly and without bias for practical answers to the most vexing problems. Workleaders don't let pride get in the way of thinking.
Strategic humility results from a decision to use learning as a tool for progress.
B Extraordinary leaders have one guiding message but use many channels to communicate and build partnerships with stakeholders. Leaders cannot do their work without the bridges of hope and optimism that enable them to join forces with their teams. Rather than wait for others to reach out to them, they assume the responsibility to connect. The battle between optimism and pessimism, between the possibilities and limitations of the human condition, has raged from time immemorial. For workleaders, however, optimism has won the battle.