As for quality, when the President of A-Systems saw the software, even in its DOS form, he bought the company immediately. He recognized the power and ease of use built into the software. The customer-oriented philosophy of the software and the company as a whole was refreshing. He knew a quality product when he saw it. The process of changing software can be very expensive if all add-on costs are not disclosed.
Some software companies specialize in adding costs after the sale is done.
The cost was staggering. Another software vendor routinely pumps its bill by as much or more than the cost of the software by charging separately for each of the services it provides the customer while setting up its software after the sale. Trainers are cautioned about teaching the customer too much. This keeps the customer dependent on the dealer, paying more money for everything the teacher held back during training. Changing accounting software typically involves setting up the new software to match the chart of accounts and cost code schedule you prefer.