Wizards provide fast, simple system installation and setup.
Internal or external help desk operation amberCat is ideal for your own help desk, and equally suitable for customer service providers. Self-help Users can log calls from their browser, check on the status of their previous calls, and search the knowledge base for solutions. Any kind of asset can be included in the database, linked to a company, site or individual user. A change history allows you to track upgrades and movements. Multiple actions per call Each call can have multiple actions, providing a full record of the work done.