This is the first level of a three-level series. The absence of field work, resulting in less in-person contact with debtors, distinguishes it from the higher levels. The collection workload is often repetitive using similar procedures for collections.
Supervision is immediately available for any unusual collection problems.
The duties listed below are not inclusive but characteristic of the type and level of work associated with this class. Individual positions may perform all or some combination of the duties listed below as well as other related duties. Arrange installment payment plan when single payment cannot be made. Set up a process to track and follow up on these accounts. Investigation Locate debtors by questioning neighbors, friends, relatives, and employers through phone calls and letters.