Student-owned computers are the responsibility of the student. However, Multimedia Services is happy to provide students who own PCs with some technical and consulting support when time permits. Gallaudet is studying the issue of recommending a standard PC to students. Student Technology Help Options Configuring Your Email or Network Connection. If you need immediate service or you need hardware repairs, you should call your computer manufacturer's Help Desk or one of the vendors in the table below.
Students are responsible for costs of repairing personally-owned computers.
Payment via credit card, check or cash for parts and labor is normally required as soon as the repair is completed. To avoid surprises, request an estimate of the cost before the repair is started. If you are not in a hurry, Multimedia Services will provide initial problem diagnosis, as time permits. At this time, no help will be provided in dorm rooms. Students may bring their computers to HMB W-121 Room A for problem diagnosis.