Please visit Microsoft's site and check out the specifications for your self and don't accept fiction dressed up as facts by unscrupulous competitors. Maintenance Support entitles users to Free 18000 phone desk support, free training seminars, free yearly upgrades etc. etc. We have a Quick Catalogue for librarians who want to enter in just the basic information on a book, and we also have a Full Catalogue that can be used when cataloguing in depth information on a book. Yet another rumour that is circulated by our competitors, but it is the most disturbing to us for we are a Customer Support Company. All members at Functional Solutions pride themselves in the support we provide.
Users can log support calls in a number of different ways.
There is our FREE 1800 number where the maximum call back time is 4 hours, there is a Fax number where the maximum call back time is 3 hours, and there is our Email address where the maximum call back time is 2 hours. If you are really interested in what the Functional Solutions Support is like, don t take our word for it, instead talk to our customers and hear what they have to say. Installation provided by Functional Solutions. Training on site provided after installation by Functional Solutions. Site specific additional reports at no additional cost.