Change and disturbance evoke anxiety in people. Leaders help people to hold and use this anxiety by putting it into its proper perspective as the energizing spark for creative action. The new leaders understand that organization does not need to be controlled, that will generate its own order and respond creatively to the environment once above condition are met. The new leader s responsibility is to assist the organization in creating these conditions. Leaders communicate the importance of commitment and self-reliance and strive to create the conditions where people can feel ownership for both their work and the company.
Strong relationships are essential to individual and group effectiveness.
The new leaders look for opportunities to help people and groups connect with each other. This includes relationships with key external stakeholders and those among the constituents of the organization. The new leaders recognize that learning is a process of trial and error, and promote risk-taking and tolerance for failures and mistakes. Learning is also a process of expanding people s awareness, of broadening their world-view. Nourishing the human spirit.