Technological communication skills include telephone and electronic communication. Courses available to assist supervisors to know how to select effective employees, establish performance expectations, coach employees to develop desired job skills and recognize desired performance or take corrective action. Courses also available to learn how to pro-actively manage stress and time. Courses also available to deal with negotiation skills, priority management, legal issues, and pro-active diversity management. Courses designed for quality practitioners to prepare for ASQ certification exams.
Training includes inspection, process control, auditing and design reliability.
International certification for quality standards. Instruments are designed, distributed and interpreted to determine directed courses of organizational action. Courses available to analyze work processes, understand the tools and techniques necessary to manage the process, and how individuals can become effective contributors to solving problems. Organizational Leadership Courses available to examine the characteristics, traits and operational styles that contribute to effective leadership. Differences between management and leadership are discussed.