Museum shop closes 15 minutes before closing time. The museum has a well-stocked shop selling a wide and varied range of souvenirs, gifts, china and books, including all major works by Charles Dickens and biographies of this famous author. Parking Old Commercial Road is now a precinct with limited access for vehicles. Coaches however, can gain access via Nelson Road and Victoria Street to allow access for passengers. Car and mini-bus parking opposite the 'Oliver Twist' public house.
Toilets are available.