Instruments whose serial numbers have been altered or removed. Instruments that have been subjected to extreme humidity or temperature conditions. Instruments that have been damaged due to misuse, neglect or accident. Normal wear and tear to serviceable parts such as strings, electronic controls, tuning pegs and frets. Instruments that have been purchased from an unauthorized Oscar Schmidt dealer.
Warranty claims by anyone other than the original purchaser.
Oscar Schmidt is not responsible for any items left in gig bags or cases. We strongly advice that all personal items, picks, sheet music, chords, cables, tuners, ect should be removed. Freight charges to and from the factory or authorized service center for customer owned goods. Any and all charges if no problem is found. All items being returned for any reason must have a Return Authorization number .