Much of the freight handled by Spoornet Bulk Alloys and Steel is conveyed by dedicated wagons on block-load trains. Positioned to provide value-added services to its customers, the unit places customer and account managers on location at its larger manufacturing customers. A similar approach is taken to customers in the iron and steel production sector, agents, merchants and scrap dealers. By fostering customer relations and helping to manage the customer's value chain, the business unit provides unique solutions according to each customer's needs and ensures optimum utilization of resources to the benefit of the customer. The business unit provides other steel distribution facilities, including handling, warehousing and alternate distribution methods such as transshipment to road transportation for destinations without dedicated sidings.
Services are well co-ordinated and customers receive a single bill for the total service.
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