13 common mistakes using 360-degree feedback. Some people rave about multi-rater feedback, calling it the cornerstone intervention for individual and organizational change. Others say it can leave people feeling betrayed and resentful. On the positive side, multirater systems provide people with feedback that they might not usually get. They can see how others perceive them, which can be illuminating and is necessary for change.
Work groups can express themselves anonymously about peers and managers.
It can show what behavior is desired and improve work relationships. The article also includes a checklist of critical questions and a diagnostic 360-degree feedback intervention case study. Best practices for designing and implementing multi-rater feedback programs are presented. A review and comparison of multi-rater feedback instruments. Full Internet administration is now available.