Your Internship Opportunities Mastering Customer Service can help you in your quest for a successful internship. Then, listen very carefully. Other times you may have to help customers figure out what they want. Be patient, ask good questions and keep listening.
Words are only as valuable as the service that follows.
Never tell a customer that you can t help If a customer needs or wants something you can t deliver, take the time to help them find someone who can. Always be on time Plan up-front to keep yourself on schedule. If it looks like you may be late despite your best planning, warn your customer in plenty of time, so he or she can make any necessary adjustments. Always go the extra mile Add the bells and whistles whenever you can. Get it done early.