What is and is not in place. Benchmarking gives us choices. Another form of internal benchmarking involves tracking data over time. Some examples would be tracking turnover, or employee attitudes over a designated period. An analysis of the data may show particular trends.
Top management likes details, but requires the big picture.
Trend data provides a way to gauge progress, make continuous improvement, and plan for new programs and implementation of strategic initiatives. Focus on Specific, Targeted Issues and Measures Blocking out time to identify areas that require benchmarking is important. Begin this step by concentrating on an analysis of the problem or opportunity. By writing down your response to each of the following questions, you will begin to develop a specific and targeted issue of the problem or the opportunity. Describe the basic problem or opportunity.