Zheng was in solitary at the time of the visit, having been moved from the cell in which the other Chinese women are held into a solitary cell because she had had an argument with a fellow detainee. She was distraught that the prison had failed to move her personal belongings with her, such as letters. The third woman, Su, said that she had been placed in disciplinary isolation for 15 days when a guard got upset with her for using too much toilet paper, after she had been denied sanitary napkins. No one has explained the facility rules to the women in Chinese, forcing them to learn by trial and error. Little or no natural light reaches the cells.
Ventilation is poor, the air stagnant and malodorous.
The temperature was erratic, a problem acknowledged by prison staff. The women complained that their cell is infested with insects that bite them. They also report that the water in the facility is undrinkable and foul smelling. Monitoring of the women's residential area is performed by male as well as female guards. The staff noted that they are required to have a female guard on duty, but she is not necessarily stationed in the women's cell area.