They need to know where to put the future training dollars. They track customer training differently than they do their own. And their customers expect them to understand the differences in their organizations. In the Higher Arky's, training budgets are developed and allocated across the organization, from the highest organization level down to the lowest cost center. You can't track training's effectiveness, unless you know who you're training.
Trainers know that there are various costs that are tracked in different ways.
Instructor fees are fixed no matter how many students attend while the cost of workbooks and lab fees vary depending on the number of students in the class. Some fees are charged to the student's organization and others aren't. Life is complicated in the Higher Arky's. In the Higher Arky's, trainers need a full function training management software package that supports their unique requirements. Because only one product supports four levels of organizational hierarchies, all trainers in the Higher Arky's depend on the power of a multi-level org training management software solution.