He was soaking up enough knowledge to design better and faster production lines at American Standard. But it was in 1979 at a conference that Sharma learnt what would become the foundation of his business later on. That was when he met a Japanese consultant who talked about 'kaizen' which means 'continuos improvement'. When American Standard was sold, he moved to Connecticut to be an executive vice president at a manufacturing-consulting firm and after eighteen months of working there, he and three colleagues started TBM consulting out of his home. We are successful because we help people locate their power and use it.
Unity makes efficiency.