Tailor your messages to clients' and customers' preferred speaking styles. Listen attentively to both content and feeling. Understand clients' meaning by learning to read body movements. Develop and deliver focused presentations that maintain interest. Write more clearly and correctly for a variety of situations.
Winners know how to expand their power base, and get their ideas heard and respected.
Gain respect and authority by using your most powerful characteristics to create a positive impact. Handle conflict effectively by learning techniques to deal with strong-willed people and difficult situations. Integrate power skills in a team setting. Implementing solid meeting management techniques produces optimum results, including group involvement, consensus and commitment. Encourage member participation by developing a sense of purpose and an understanding of his or her role.