I asked if I could get the 384 Kbps upstream rate combined with the 1.5 Mbps downstream rate. He consulted over the phone with the home office for about an hour and came back with the simple answer of no. So we agreed to try the higher speed service set at 3 Mbps, although he warned me that the margin was almost zero and therefore reliability may be poor. But I don t care. And once I got the service working, I absolutely loved it.
Web pages pop up almost instantly.
Software downloads that used to take over an hour now take three or four minutes. I ve been able to download updates or patches to almost all my software and my computer runs much better. I can do voice and video conferencing easily. And so far the reliability has been excellent. And best of all, I am always connected.