Ensure a Smooth Relocation Better Business Bureau Serving the community since 1960. But returning merchandise to an online merchant may not be as easy as the purchase process. Some online return policies can be hard to find, difficult to understand and involve paying extra fees. First, find out which location to return the merchandise. Return the merchandise as soon as possible.
Some sites have time limits.
Expect to pay some fees. And, keep the merchandise in its original packaging. If you have problems, contact your Better Business Bureau. A message from your Better Business Bureau.