Rework by phase. Tools Defect tracking tools provide the on-line capability to record defect information including severity, class, origin, phase of detection, and phase introduced. Several tools automate tracking defect reports by allowing users to define the flow of defect reports throughout the software lifecycle. Defect tracking tools provide a variety of metrics reports or transport data into spreadsheets or report generators. Query and search capabilities are also provided.
Users have the capability to customize tools to meet their organization's unique requirements.
For example, users can customize defect forms, workflow, queries, reports, and access controls. Defect tracking tools continue to evolve to meet the requirements of commercial industry. For instance, support is provided to track information submitted via telephone or fax machine. Other common features include Graphical user interface. Integration to databases, spreadsheets, version control tools, configuration management systems, test tools, and E-mail systems.