But while the world focuses on the open combat between Microsoft and its competitors, the software giant's legions of programmers, planners, and testers are engaged in another battle - against bugs. Ruthless priority-setting and immediate action. Guiding Principle Balance of power. The trade-offs immediately become clear. Best Practice Velocity of information.
Triage is about the immediate conversion of decisions into action.
The leads close issues and set priorities quickly, so developers can keep writing code. We cram into a standard-issue office. People sit on the floor or lean against the wall. Dress Code Shoes optional. A different snack every time.