We are in the process of adding information to this area. Much like restarting a computer, restarting the weatherstations this way often works. If dealing with a product that has the WWVB radio controlled clock, please allow the unit to attempt to pick up a signal overnight. This is normal operation, the signal does not reach all of the US during daylight hours. More specific troubleshooting methods may be provided in your owner's manual which was included in the package.
Some manuals are also available for download .
Describe your problem in as much detail as possible. If e-mail is not available to you, call us at 507.895.7095 and ask for the tech support department. If our technician is busy, please leave a message and we'll call you back.