Even though it may be the easiest to address, support may be the most neglected performance factor. The managers in my corporate MBA class aren't alone in tendencies toward missing its great potential. Managers do it the world over. Such oversight comes at high cost. Without proper support even the most capable and hard working individuals will not achieve the highest performance.
Support creates a work environment rich in opportunity to apply one's talents to maximum advantage.
And just like ability, the support factor can be addressed through tangible and practical management strategies. As developed in our corporate MBA program, supportive managers lead by building a potent context for action. They do the things that make it possible for others to do their best work. And, they enable others to learn from experience and master the challenges of great change. Malaysia's capable and willing workers deserve supportive managers.