Staff also informed the committee on the status of the institute's outside marketing firm Noyes Robertson. Noyes Robertson has worked directly with staff to create and coordinate all direct mailings and promotions. Based on the current trends and budget allocations, the institute will not spend this amount on Noyes Robertson in 1999. Staff brought forth a recommendation to review the current course cancellation policy. The ongoing trend is for students to cancel from a course at the last minute.
Students can transfer to another course one time at no charge.
This new policy will be introduced and used for the year 2000 courses. Proposed Changes to Licensed Delivery Contract Staff notified the committee that the institute sometimes pays a per-student fee for continuing education approvals. These are additional unbudgeted costs that the institute has traditionally paid. Staff was directed to investigate the actual costs associated with the registration fee for licensed delivery courses. The committee approved the proposed year 2000 direct-delivery course schedule.