People in the Northwest Territories can get jobs in tourism if they are willing to try new things, ready to welcome strangers and are willing to give a good effort. The following pages provide an overview of some of the jobs available in different areas of tourism. The frontline is where people provide the actual services and deal face to face with the customers. Most of these jobs do not require previous experience or training, though it is helpful and it increases your chances for advancement. Frontline jobs require that you have basic math, the ability to read and write, good interpersonal skills, and a service attitude.
Supervisors are responsible for overseeing people working on the frontline.
You need strong supervisory skills, general business knowledge and sometimes specialty skills such as baking, cooking or guiding. In some jobs, certification is required either through college programs or training on the job. In other jobs, voluntary occupational certification is available. Many supervisors are former frontline workers who have proven their responsibility to their employer. You need financial management, marketing, business law, economics, and good communication skills for these positions.