However, to try and make sure that we have as few negative transaction experiences as possible, we have created the Platinum Points Program, which identifies the good users, and eliminates the bad ones. The Platinum Point System is very simple.
Users accumulate points based on the number of successful transactions reported in the system.
Users lose points when a bad transaction is reported against them. If a user accumulates a total of negative 3 Platinum Points, they are permanently removed from the system. On our system, the only way to enter positive or negative points, is to enter the item number. There are a few ways. If neither of these options apply, providing a phone number to a user you are involved with is always a good idea.