If you, the customer, is not completely satisfied with the product you may return it to W2000 for a full refund within 30-days of original invoice date. This coverage is for Workstation 2000 tower, midtower, and supertower boxes only. Vendor cannot be responsible for current or future compatability of this hardware with any software product, even in cases where a software product is sold or installed by vendor. This does not cover any components or boards the customer may later add to the system. 4.0 Extent of Coverage Should any component become defective during the term of the warranty, vendor will provide, upon receiving defective component, a working replacement component at no charge to the customer except for shipping.
Turnaround time is dependent on component availability.
Shipping costs for defective and replacement units are customer's responsibility, and packing defective components in original containers for shipment is the responsibility of customer. Any damage to or loss of returned components by shipper is the responsibility of customer. W2000 is not responsible in any cases for loss of data. In the event of an equipment malfunction during its warranty period, the customer will need to inform W2000 and return defective component in order to receive a replacement or warranty workj. To expedite processing of customer request, the customer should have the component's serial number and ship date available as well as a Federal Express charge number for shipping replacement part.