Greet all clients in a professional manner, confirm appointments for client and staff, verify insurance, verify welfare to work status and direct clients to appropriate area of the building. Update COC Census listing daily by checking for status of insurance. Submit copies of the insurance changes to Director of COC and Billing Dept. on a daily basis. Schedule evaluation appointments, including verification letters and insurance. Assist in coordinating and prioritizing daily admissions as they arrive for the Client Service Repre-sentative.
Screen calls concerning admission and referral procedures.
Direct all financial questions to appropriate staff. Maintain status of admission list, monitor inner lobby waiting area and assist clients with initial admission paperwork. High school Diploma or GED required. Preferable to be bilingual in English and Spanish due to client population. 1 year experience in human service field.