Thomas Jefferson, the writer of the U.S. constitution, once wrote a letter to his friend John Adams. At the conclusion, Jefferson apologized for the lengthy discourse. He wrote that he lacked the time to frame his thoughts in more concise prose. It costs the writer much effort to package ideas so his reader would spend less time. We find that many, if not most, screens fail to communicate well.
Screens often display too many words or too few words.
Or the words fail to meet the users needs. There are reasons for these problems. They all stem from the wily work of our eternal foe, cryptodesign . Recall that cryptodesign manifests when a developer uses a design solution suitable for one problem, but misapplies it to another, quite different situation. Soul design takes different situations into account.