Do not give your transfer to the driver. Show your transfer to your driver for verification upon boarding each bus. Remember to keep your transfer if you are going to board another bus. You are allowed unlimited travel until the expiry time indicated on the transfer. Once the transfer has expired you will be required to pay an additional fare when boarding another bus.
Transfers are only valid for use by the customer to whom the transfer was issued.
Keep the disputed transfer and record the bus number, date and time of the occurrence.