Surfing the Net, electronic mail, and utilization of multimedia technology will be covered. This course involves planning for systems development. Application of methodologies through case or field-based projects will be involved. Planning approaches, tools, technical, human factors, needs of end-user, and goals of organization will be considered. This course is a study of development and implementation processes, tactics, and strategies based upon systems planning results.
Special attention is devoted to development of end-user support systems.
Office Systems Applications Applications of office automation technologies from the user perspective to enhance productivity of office employees. Project management applications, calendaring and scheduling applications are included. An introduction to telecommunications in the business environment. Topics include telephone, data codes, protocols, network architecture, local area networks, communication media, hardware and software. Management issues and practical applications are integral parts of the course.