Dr. Michael Hogan, Interim Director Northcoast Behavioral Healthcare System Education should have been playing a big role in the lives of patients and their families, but it was falling short. There were no resources available to families. Nor was there any consistent linkage between patient needs, treatment plans and educational efforts. The team changed all that by bringing together people from different functional areas. They redesigned the hospital's education process and developed a learning needs assessment tool for patients and families.
Staff can draw from a newly created patient education manual loaded with practical teaching plans.
Linda Marsh Implemented in 1993. So when the issue of boater safety began to gain prominence, the Division felt the need to formalize the process of certifying individuals to instruct the state boating education course. The team went on to develop the process and tools for the course. They aimed to achieve both a thorough education program and one that would not be bogged down in bureaucracy. These instructors taught 23 courses in the first 6 months of 1998 alone.