The Phone Call Convey the image of a caring, knowledgeable professional. Share your enthusiasm and excitement about your client's new pet. Get all the details you will need for your records. Ask how long it has been in the new home and where it came from. Offer help and advice.
Scheduling Give the puppy time to get over the stress of changing environments.
Even if the puppy has been vaccinated, it is wise to wait 10-14 days after adoption or purchase before bringing the puppy to a grooming shop. Since most diseases usually take this long to incubate, this waiting period will give symptoms of any disease time to show. No one wants a sickly puppy in the salon. Schedule your workload so that the stay need not be overlong. Neither owner nor puppy will want to be parted for an extended time.