I would like to express some of the views to the rest of the members here. First, this is by no means a slam on any tech support people or tech support groups. Lets try to keep this civil and not be pointing fingers and naming groups. Anyone here that works with and for Qwest is considered Qwest and I think that's where we should leave it.
Techs already have.
I really think this is a good place now that there are quite a few techs that I can see and more that are probably watching. The mediocre techs take what they are given and just use that. Those of us here are obviously not mediocre or wish to be labeled so. So I think from here on out we should try to work together to help the people that have legit questions and not bicker like a bunch of uppity kids. Tech support people need to start realizing there is so much out there that we are not told, told wrong, changed or a million other things.