Complaints about CS lines dropping in the middle of connection. Engineers are doing their work on computers so these students expect the UW to provide access. Simply not enough modems. Lots of complaints that accessing a line between 7 and midnight is impossible. Most students had no training or they were self taught.
Students find the most valuable way to learn is from other students.
They would like to have FAQ's available. A bunch of smaller packages that people would be happy with just having access to the manual for. Definitely want training in the above though. Thanks for asking our opinion.