Project managers now know, when they have a problem, how serious it is and what priority it should have. Fisheries and Oceans has taken the position that it should move ahead slowly based on the assessment of other departments' success with their systems. This has led to a stable installation at the Department. Technical infrastructure and team facilities are needed at the start. The time needed for cleaning up information in existing systems is generally underestimated.
Testing is more complex and needs more time than anyone planned.
Knowledge transfer from consultants to staff must be planned up front. Information technology experts need to be involved in the implementation. Once the plan is set out, stick to it - if major events occur, react quickly with a new plan. Be prepared to face high turnover by having backup plans. It is important to control changes to requirements rigorously.