It's like learning how to drive a car. Pretty soon it's second nature. Computers are no different. There's no doubt that we're becoming a more visual society. People under 40 are almost totally visual creatures.
Younger people think differently and are moved by different things.
It's neither good nor bad, but if we want to reach them, we have to design our message in a way that will connect with them. Twenty years ago, people used think it was unprofessional to express their feelings, use personal anecdotes or share their opinions. It's accepted now, even expected. Connecting your own personal experiences and feelings to your subject didn't use to be important, but it is now. These are all significant changes.