L ine S upervisors World Class performance requires a fundamentally different approach to managing hourly employees. Front-line supervisors are expected to lead initiatives that enfranchise the workforce. To perform well, their people must learn and apply new skills and disciplines. Values, expectations, measurements, and rewards have to be aligned, clearly communicated, and consistently administered.
Team development is imperative.
And a much greater degree of collaboration with peers is required to meet today's demand for flawless execution of production plans. Front-line supervisors are often expected to provide this new kind of leadership without the benefit of adequate preparation. Consequently, they struggle with the dramatic change in their role. Unable to adapt to the fast-changing environment driven by aggressive implementation of World Class Manufacturing, they can become a barrier to success. TCA s supervisory training develops the knowledge, attitudes, and behaviors required to effectively lead the World Class manufacturing effort.