Step 2 Ensure that the client has current versions of IPX components. If you did not check IPX component versions at installation, do it now. Step 3 Make sure that the configuration files are correct. The IPeXchange client is unable to connect to the IPeXchange gateway. The IPeXchange Client window appears, but it does not show that the client is connected.
Several problems can prevent the client from connecting.
Follow these steps to troubleshoot the problem. In the IPeXchange window, look at any items in the Gateways pull-down menu. Step 2 Make sure that an IPeXchange gateway is up and running. Check if the SAP Agent is installed. If not, install it.