The plant has won the Steelcase Achievement Award for Continuous Improvement in Loss Prevention four years in a row. Top execs introduced, and presented to Tustin, the Leadership in Safety Award after realizing the plant had become an exemplary guide for others in the company. The safety staff stays away from being OSHA cops, says Zande. We think of ourselves as a support group. We provide customer service to plant employees as safety consultants.
Supers oversee daily safety activities.
They conduct inspections, safety training, accident investigations, and maintain equipment and facilities. Quarterly safety meetings include progress updates, training, and rewards for the best supers. Goals are based on job activities and affect incentive plans. Performance is measured monthly, as it relates to individual ability, says Jennie Ghear, manufacturing superintendent at the Western Division. Delegating safety responsibility extends to workers.