Unfortunately, the charges for the original product cannot be credited for customer mistakes, so make sure your order is placed correctly the first time. We are the only window treatment reseller that will pass on our cost to you for a remake when you have made an initial ordering error. Mistakes happen thus making a profit on the replacement order is unacceptable as far as we are concerned. They may vary only slightly, but they will vary. If you are looking for a very specific color and not just off white, request a fabric swatch to verify the color correctness for your application.
Swatches are free.
Products ordered without a fabric swatch verification are non-returnable and are not our responsibility. If a color is critical, order a swatch. Products must be returned to Ambrosia directly and not the manufacturer who may have drop shipped the item to you on our behalf. They place it back into inventory and we are unaware that you ever returned it. If the item was received in a retail package, that packaging and all of the parts must also be returned and in resalable condition.