But this is not intended as a case study, rather it is an example. There are others, to be sure. A pacemaker that, for no apparent reason, stops. A patient monitor that mixed up readings between patients. Or a plane that falls out of the sky.
Technology is meant to empower mankind.
July 3, 1988. Iran Air Flight 655, an Airbus A300, sits on the ground, delayed. Inside the cabin, pilots and passengers squirm. The flight is to be a short one, just twenty minutes from Bandar-Abbas to Dubai. Captain Mohsen Rezayan has made the run hundreds of times.