If such an incident occurs, it is your responsibility to immediately inform an Officer of what is going on so that the dispute can be handled by SOK management. If an Officer is not online, then defer the problem to your group or event leader and allow them to handle it. A member of SOK is expected to be professional and mature at all times when interacting with other members of the online community. Disputes should never be brought to Public, hostility and insults in a public channel reflects poorly on the guild, and is unacceptable. If the dispute occurs in game, immediately defer to an Officer online and allow him to handle the situation.
Some guilds have a reputation as being unreasonable and possessive.
It is not our place to return to them the same attitude they give us. Keep a level head. Remain calm, and allow the Officer to handle the situation. Anything else will only make a bad situation worse. If a dispute occurs on a Message Board, email Jubal and send him the URL of the problem post.