We are also hiring a 3-hour computer aide at each school site for 1997. We are able to do full on-site hardware and software repairs, upgrades and installations. We fully manage all of our file servers as well as our Internet server. Enterprise staff is able to repair computers within a 24 hour period, sometimes on the same day. The computers are more available and more reliable now.
Teachers are able to count on their computers being up and running.
Most of the cost of any repair bill is labor. In fixing the computers in-house and buying our own parts, we are able to realize a significant cost savings to the district. We are now being proactive about upgrades and maintenance. In many cases, we anticipate needing upgrades and maintenance before the need is there, further increasing availability and reliability. We offer free dial up Internet access to all of our employees.