A percentage score for the correct answers is included. The replies are posted within a few hours. The page starts with a brief explanation of the center, how many hours a day and days a week teachers are available to answer the questions, and examples of questions that can be posted. Then there is a warning saying that only Help Center Teachers can respond the questions. But teachers who are interested in becoming a member of the center should e-mail Dave for further information.
Students can access answers from the past, post a new question or do a search.
A message Index is also included with direct links to students' postings, and teachers' answers. If you want to post a new message, you should click on a button and a window pops up with information you should complete such as your name, e-mail address, subject of the question and the message. This site covers skills such as Reading, Writing, Listening, Speaking, Grammar, Vocabulary, and Cultural Knowledge. Its primary objective is to provide students with feedback, and students from all level proficiency can benefit from the center. The site seems to be very popular, taking into account the number of messages on the page.