PrintStation retrievals are counted for the location where the station is assigned and not the location where the order is placed. Orders may be retrieved at any PrintStation. For example if a user leaves one database goes into another and then re-enters the original database again during that same overall session the session count for the original database would be two. Total Connect time is the total length of time users spend in databases. Time is counted starting when a user enters a database and ends when exiting or timing out of a database.
Views are on-screen displays of articles from within a particular database.
An article is counted only once per session regardless of the number of times it was viewed. Retrievals are counted for each article printed from an attached printer or e-mailed through the service. Browser prints are not counted. The Journal Retrievals statistics has a separate column for articles printed through the PrintStation. An article is counted once per session regardless of the number of times it was retrieved.