This causes problems as DOU staff may assume money has been physically received. There is no on-line entry capability for raising invoices. On-line entry of invoice requests at DOU but release and issue of the invoice at OFS after checks carried out. Debtors reporting could be improved Difficult to obtain aged debtors report. Where there are periodical charges to be paid by third parties, should set up direct debit facilities.
Some staff think that the debtor s codes are the same as the accounts payable codes.
They are not the same. On-line raising of invoices will prevent wrong codes being used. Staff do not realise that there is an authorised signatory list. Some invoices have to go back because not authorised by the right person. Correct posting codes not used.