This free plug-in installs on a PC in minutes. When clicked, web2CALL initiates a calling sequence to a fixed number determined by the Web site administrator. The number could connect a user to a company's technical support, sales, or other department.
Users simply enter numbers from their keyboard to respond to the system inquiries.
An ordinary Internet connection and browser are necessary. Specific firewall ports can be opened to accommodate IP communications. When the Intenet connection to the local gateway is via a Firewall, you must enable access in the Firewall to allow communication with the gateway. The ports are the standard H.323 ports. Perform the following configuration settings at the Firewall.