He's now CEO and chairman of ReplayTV, a company that makes next-generation television products. That Still Matter. People skills are the key to making it here. You may have the technological know-how, but if you can't communicate effectively, then your idea isn't going to go anywhere.
Television is run autocratically for the most part.
But in the Valley, collective thought rules. There are more moving parts in the machine that makes ReplayTV operate than there are in the machine that makes a TV show. Everyone is making decisions. You've got to ensure that your business model revolves around serving the customer. If your business doesn't tie back to the customer, it will undoubtedly fail.