He attached a large orange phone to the lines in the terminal and then to his ear. He listened for a tone that would tell him if the line is working, but there was no tone, meaning his work was not done. This one's kind of a pain. Ameritech charges a flat rate for most services. An Ameritech customer services sales representative said transferring a phone line from one address to another costs the same.
Students disagree on whether the charge is too high.
The flat fee averages out. We usually get backed up during the time we call 'rush,' or the last couple of weeks in August when the students are coming back. Then it's usually a longer wait. After a customer calls in with an installation request, several people are involved in getting the line up and running. The first step is for Ameritech to find a phone number for the line.