The advent of the Internet, remote workers, wireless computing, along with constant hardware and software changes, makes the need for systems management tools more critical than ever. Today's systems managers need tools and information to improve and facilitate their jobs. These industry-leading vendors are currently working to fulfill this need. The Internet, intranets, extranets, remote access, and wireless computing have caused the line between LANs and WANs to become blurred. Managers and administrators now need help in monitoring performance and traffic, and to ensure their networks' uptime.
Systems managers face the ongoing task of always being asked to provide more.
As IT systems become increasingly sophisticated and offer more services, these managers are expected to provide better performance with minimal downtime.