The worker meets the family at their home at a time of day convenient to them, and starts the process of finding solutions. The more solutions that families find for themselves, the more confident the members become. When the next unexpected event occurs, parents feel that they either can handle the situation or know where to go to ask for help. Family Ties can work with the family for up to six months if necessary with the goal of empowering family members and linking them with on-going supports as needed. Caseloads are small for each of the two workers in this program in order to work intensively with families during a short period of time.
Workers are also on-call to families for emergency consultation or home visits when needed.
A few of the families have finished Family Ties thus far. Of those, schools and parents have noted improvements that range from better attendance and grades to better behavior and more self confidence in the children. She doesn't lecture or think she knows it all . . . Parents also report feeling more self-confident in handling their children's issues and getting them additional help that they may need. She would be happy to answer questions or provide other information.