If the traffic is frame relay, less important traffic can be marked as discard eligible in times of congestion to allow buffering of more important traffic. Traffic is assigned to different traffic queues, with less critical applications assigned to slower queues. The 11th call would not be guaranteed bandwidth. The upgraded software comes standard with new WiseWan hardware. Current WiseWan customers with a service contract get the upgrade as part of that agreement.
Service providers can use the same new software to offer service-level agreements per application.
A service provider would install a WiseWan box at each customer site and could manage it and set policies remotely for the customer. The service provider version of the software does not offer as many options as the enterprise version because service providers lack the time and personnel to set more than a few parameters for their customers. The service provider software was developed for Swedish carrier Telia. NetReality's 1Xplorer management software enables customers to monitor their traffic via secure Web links when WiseWan is used to support a managed service. Feedback Tell us your thoughts on this article or the issues raised in it.