The latest updates and release notes for all Solimar products can be downloaded from our FTP site . All Solimar products come with a one-year limited product warranty for hardware and software. Customers may work with Solimar Technical Support via phone, email, fax, FTP, and the web site.
Software updates are available upon request.
Solimar customers on active support are offered pre-releases and discounts on new products, when applicable. Solimar Systems offers on-site custom installation and operator training for all products. The Solimar on-site technician works with data center administrators to set up the communications with the host systems and printers. Operator training includes testing print applications and configuring the Solimar solution to best meet the customer requirements. Customer support is extremely important to the Solimar team of printing, networking, data stream, and hardware experts.