Identify the instance. The event needs an identity to which the processes can be linked to relate them. Workflow includes the responsible agent for each approval. Workflow ensures that agents who need to know the status of an event are informed at the appropriate time. It often triggers other processes within their scope of control.
Workflow systems track the progress of individual events through the process.
Workflow associates such data with the proper instance. Workflow should assist in finding overdue or lost events. Scheduling must account for failure to complete a process within an appropriate time, and trigger remedial action. Workflow accounts for ownership of and responsibility for processes. There can be instances where a decision can be made by any of several agents.