All systems are checked for performance prior to installation, including meeting the customers' expectations for performance on their applications. Only equipment which passes these tests is shipped to the customer's site for installation. We modify equipment to meet the customers' requirements. Before installation, products are modified according to our customers' requirements. So great is the demand for this customization service that we have established a special facility just for this purpose.
Successful installation is assured.
We make doubly sure that our customers are able to use new equipment to their satisfaction. Seki installs and tunes the instrument at the customer's site and provides appropriate technical support until the customer is completely satisfied with the installation. Superior customer service is the standard. Seki is continuously expanding its service facilities and adding new engineers in order to provide superior service and support to our growing customer base. We make it our job to stock sufficient spare parts to provide quick delivery.