Also, at Express Lube, every time you walk in, they will try to sell a fuel filter, PCV valve, or an air filter. If you follow the dealer's guidelines, they will help you as much as possible. Granted, a lot of people get nervous because they were taken full advantage of by the salesman. Sales and Service are two different departments all together. Sales is there to sell cars and have a huge income.
Service is there to help and assist with car troubles.
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