A standard Fiber Optic connector receptacle utilizing 4 single mode and 4 multimode fibers with ST-type connectors will be used for this connection. Warranty under these contracts is four-years for parts and labor for all hardware and software provided, including local travel. Also offered is the option to purchase an additional two-year extended warranty for hardware and software. Services Labor Categories support a broad range of technical, administrative and operations services such as network architecture planning, migration planning, network modeling, site surveys, base cable plant planning, installation, integration, test and network operations and management. Labor intensive services are provided subject to the Davis Bacon Act.
Training includes courses for technical, operations and maintenance personnel.
Maintenance includes options for servicing switching systems, contractor- provided equipment, government owned equipment, and cable plants. Additionally, the contracts' scope includes outsourcing some or all of the existing and future infrastructure and associated services. Credit card orders can be made telephonically, via e-mail, or as otherwise agreed to by the ViViD contractor and customer. If sending a credit card number over the network, use an encrypted or otherwise protected format. The ViViD contractors have established the following web sites and help desks to support the user by providing contractual and technical information, guidance, and assistance for all hardware, software and services on the contracts.