Make sure that your modem has the most current driver versions installed. Make sure that you have the most current update of your preferred Internet browser. Make sure that your phone lines do not have any static on them. Any amount of static on the phone line between you and your ISP can cause your service to be dropped, because the static causes the carrier signal to be disrupted. Phone lines that are old, or poorly connected at junction boxes are also subject to problems caused by moisture, wind and loose connections.
Some companies use monitoring software to free up unused lines during peak times.
This software will detect if users are receiving busy signals and look for current connections that have been idle for more than a couple of minutes. Netection does not, and will not use this type of software. If you still have problems getting disconnected, please give us a call we will do everything we can to help solve the problem. Click Here to maybe find out why. Click here for all the details.