The Texas Council on Family Violence received a federal grant to develop the hotline which began operation in 1996. Staff speak English and Spanish but translators are available for 139 languages. Hotline staff not only offer referral to shelter but they act as advocates, providing information and assistance with domestic violence, child abuse, sexual assault, batterers' intervention programs, and navigating the criminal justice system. They have access to the most extensive database in the country on local programs offering services to victims of domestic violence. Their curriculum is based on the idea that men's violence is caused by a male-dominated culture that trains men to control women.
Staff are available for community education, training, and outreach.
Serving all five boroughs of New York City, the Center counsels battered women and batterers, trains mental health professionals, and conducts presentations, supervision, consultation, and program planning in the area of domestic violence. The Family Research Laboratory was established in 1975. It is an unusual research center because its agenda includes all aspects of family violence, from child abuse to pornography and parental abductions. FRL publishes a wide range of studies, mainly focusing on interrelated types of family violence, such as batterers who experienced or witnessed abuse in childhood. Besides the research component, FRL is involved in public education efforts, fellowships, and maintaining archives of their study data.