You used to have the public's respect and support but you don't deserve it at this point. You have not earned your last pay raises. The trains are dirty, the seats are broken, you don't run on schedule, the windows are scratched up. When BART police are asked to stop people from smoking on the platform, they ask instead of issue tickets. Children should be charged more, not less, to ride because they are the most destructive.
Station agents are unprofessional, slovenly, and lazy.
You used to have the public's respect and support but you don't deserve it at this point.