System backups are intended to be used in the event of system failures and are not intended to be accessed to restore files to individual sites. We cannot guarantee that the files contained in our backup systems will be the most current copies available for a given site System Updates Soft Engine updates systems in real-time as queued batch processes. Therefore, any updates made to the system may not be immediate. These processing times may be changed at any time without notice. Log Files Log files will be deleted on a periodic basis.
Users are responsible for downloading their log files.
It is recommended that clients who wish to maintain a history of their log files download them monthly. By using Soft Engine services, the client agrees to indemnify and hold Soft Engine harmless against any liabilities arising out of defective products sold to customers from Soft Engine 's servers, personal injury or property damage caused by products or services sold or distributed from Soft Engine 's servers, any material that infringes or allegedly infringes on the rights of a third party available from Soft Engine 's servers, and any material that libels or allegedly libels a third party available from Soft Engine 's servers.