Payment Accepted at Box Office Cash, American Express, Discover, MasterCard, Visa The First Union Arena Box Office does not accept telephone orders or personal checks. Age Children who have celebrated their 2nd birthday must have a ticket to enter the First Union Arena. This ticket policy may vary on designated shows. Tickets and payment information should be returned to the Arena Box Office personally, or we will be accepting refunds through the mail. Any cash refunds through the mail will be handled with a check.
Tickets are subject to availability.
The first day tickets go on-sale for an event customers are encouraged to leave a message with their name, phone number and how many accessible seats they are requesting. Seats will be filled in order of messages received. One person may be seated with each accessible user. If your party is larger we will make every attempt to seat the other members of your group nearby. The unique design of First Union Arena allows easy access for our guests with disabilities.