Some managers are great with people, but sloppy at keeping up with details.
Others make great detail people, but are tone-deaf in dealing with people. Audria Hammond is one of those rare gems who excels at both, more than a few people at Abilene Regional Medical Center are willing to swear. As director of materials management for the hospital, she's responsible for keeping the entire hospital supplied, from the operating room to nurses stations to cafeteria. Thus a unerring grasp of multiple details is critical if she's to do her job well. And if the supply chain is to keep rolling smoothly at maximum efficiency, it's vital that her interpersonal relationships generate as little friction as possible with fellow hospital staff and outside suppliers.