The fundamental reason this classification exists is to perform staff or administrative work in the Office of the Mayor, City Council Office, City Manager's Office, Budget and Research or operating department handling overall technical and administrative matters. Employees in this class are usually oriented toward broad public management careers. Work involves directing or participating in gathering information, making statistical analyses, studying special administrative problems, and developing improved systems, procedures, and forms which lower operating costs or increase efficiency. Contact with the public is an important element of some assignments.
Work is performed under general direction and requires initiative and independent judgment.
Accomplishments are judged by a supervisor from written reports and results achieved. Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service. Research methods and techniques and methods of reports preparation. The principles of customer service and public relations. Electronic spread sheet, graphics, data base, and word processing computer applications.