The fundamental reason this classification exists is to provide secretarial, technical and administrative matters to Phoenix Employment Relations Board. Work involves supervising clerical personnel, overseeing the timely processing of unfair labor practice cases and representation matters, hiring and coordinating the activities of investigators and providing investigative assistance as required. Contact with the public is an important element in this classification. Work is performed with considerable independence within policies established by the Board.
Work is evaluated based on written reports and results achieved.
Operates a variety of equipment incidental to office operations. Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service. Principles and practices of office management and the equipment used. Research methods and investigative techniques. Principles and techniques of effective office administration and management.