Duties cover areas of administration, casework methodology and review, compliance with federal guidelines, policies, procedures, regulations and training.
Supervision is exercised over a professional and technical staff.
Work is performed under the general direction of the Social Services Division Director. Establishes minimum practice standards and supporting management information systems. Develops regulations covering such areas as child welfare, casework practice, adoptions, child and protective services. Designs and implements a monitoring system to evaluate programs and procedures. Identifies opportunities for resource deployment and for program changes in response to gaps in service delivery systems.