The new way is strongly embedded in modern curricula where evidence, equity, teamwork, integrated care and patient participation are key words. The current generation of students in the health care sciences will see only the tail end of the old way whereas some current clinicians cannot or will not make the transition. Information sharing is an essential ingredient of this culture change. There are many barriers to information sharing. Language and education barriers may inhibit effective communication with patients.
Technical jargon can still permeate written and verbal information.
Risk concepts can be confused and confusing. Patients need information in an acceptable and usable form. A balanced view should be presented and uncertainties must be emphasised. Patients should be involved in developing and testing material. The aim is for participation rather than patronisation.