Ask for recommendations from friends, family, and other people you trust. Look for an auto repair shop before you need one to avoid being rushed into a last-minute decision. Shop around by telephone for the best deal, and compare warranty policies on repairs. Ask if the technician or shop has experience working on the same make or model vehicle as yours. Before you arrange to have any work performed, ask how the shop prices its work.
Some shops charge a flat rate for labor on auto repairs.
This published rate is based on an independent or manufacturer's estimate of the time required to complete repairs. Others charge on the basis of the actual time the technician worked on the repair. If you need expensive or complicated repairs, or if you have questions about recommended work, consider getting a second opinion. Find out if there will be a diagnostic charge if you decide to have the work performed elsewhere. Many repair shops charge for diagnostic time.