The investment bank's former partners are taking more of their own money private. The real problem with Internet companies. What aspects of the 90's Internet era will survive into the next few years. One of the easiest mistakes to make in Internet business is to get distracted by the technology and forget that it's all about advancing your business. These are lessons the big corporations of the Fortune 1000 have learned, though not always easily.
Smaller firms can benefit from an understanding of the big players' failures and successes.
Profitability metrics should illuminate the best customers for companies to attract and retain. To unearth the use of customer-level profitability information, we interviewed 33 Global 2,500 companies and discovered spotty adoption of customer profitability metrics, lightweight analytical approaches, and a lack of technology to collect and assess the data. The Internet is a part of every business strategy by now. It is the Net's ability to slash transaction costs as it provides the world with a universal, cheap infrastructure for commerce and communication that is paving the way for radical business model innovation. All rights reserved.