The fundamental reason this classification exists is to direct the Water Conservation, Customer Services and Management Services Divisions of the Water Services Department. Responsibilities involve the development or approving of administrative research projects, computer and operational analysis, personnel, safety and training programs, proposed budgets, accounting programs, fiscal reports, rate and fee setting, and conservation programs. The incumbent reports to the Water Services Director and acts for the Director when absent.
Work is evaluated on the basis of results achieved.
Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service. Preparation of utility rates. Organizing and directing a comprehensive administrative services program. Research techniques, methods and procedures. Principles and practices of statistics with particular reference to the application of financial and operating statistics.