First, print a nozzle check pattern and check the condition of the print heads. Settings of printer driver may be another factor to this problem. In order to check this, open the Printer Properties dialog box and select the correct print mode icon for the document you are printing. Check also that the BJ Cartridge and Media Type settings match the BJ Cartridge and media you are actually using. Printout is faint or the colours are wrong.
Text appears faint or the wrong colours are printed.
This problem may occur if you are using an old BJ Cartridge. If the text is faint or the printed colours are wrong, the ink in the BJ Cartridge may have run out of ink, one of the print head nozzles may be blocked, or the print heads may be worn out. Print a nozzle check pattern and check the status of the print heads. 2.Reattaching a used protective cap or tape may also cause this problem. The orange protective cap and tape attached to a new BJ Cartridge should never be reused.