Toll charge for the tech support phone number. Net Zero offers access to the continental United States. The site offers a large support section and links to all kind of downloadable goodies, but the site can be difficult to navigate. No Mac service. Not available in Alaska or Hawaii.
Site is difficult to navigate.
Can only send an email to one address per piece of mail. Tritium Network service is limited to Atlanta, Boston, Chicago, Dallas, Los Angeles, New Hampshire, New York and Washington D.C. Users are free to choose any browser or email program. The site provides a link to a free version of NetNanny. Once per month users complete a survey for the purpose of targeting ads. Without the ad banner the service will automatically shut off after 2 minutes.