This will improve our employees individual effectiveness, while their combined efforts will raise the overall performance of our workforce. In 1999 we conducted a comprehensive employee opinion survey and are in the process of identifying priority improvement opportunities, as well as shared organizational values. This participatory effort will ensure that staff is focused on common goals, strategies, and tactics in support of Council policies and service priorities. In addition, the Workplace Improvement Program will allow us to build capacity in the organization, increase output through greater teamwork, and incorporate cost effective techniques for doing business as they are identified by our employees. These teams will design and put in place implementation strategies on topics such as effective communications and employee recognition.
Workspace continues to be an issue for our employees.
In many cases, lack of adequate workspace is inhibiting employee effectiveness. We have completed an audit of our current workspace capacity, and have determined workspace requirements for now and in the future. A staff task force will work with a workspace-planning consultant to develop several options for meeting our space needs. The Sunnyvale Outcome Management System is another tool that adds to our organizational capacity and the ability to provide quality services. In addition, we will begin to implement refinements in the outcome management system during this coming fiscal year.