Incorrect perceptions of the meaning of the grade by the student are unfortunate because they affect attitudes toward the teacher and, more important, toward self. Further, they distract from the business of moving toward improvement in academic work. Students will provide valuable information when adults stay in a listening mode for a time. This is a good time to hear what your student has to say. In many instances the student has not sought the teacher's advice.
Students are sometimes reluctant to approach a teacher because they are shy or unsure of protocol.
Goals can be simple and straightforward but are immensely helpful. Meet with the classroom teachers and counselor if appropriate. Err on the side of too much communication with the school rather than too little. I'll do better. Remaining in touch with a teacher or counselor is so important to this effort.