Records include names, program information, phone numbers, and other information needed to help staff answer frequently asked questions. Series is created to help city staff work more effectively with immigrant populations and to explain cultural differences. Records include correspondence, training modules, frequently asked questions and answers, do and don'ts lists, and other similar records. Series is used to provide information to the refugee community and as a way to convey messages to the refugee population. Records include correspondence, meeting minutes, program information, funding information, translations, pamphlets, and other similar information.
Series is used to provide the training to be future community leaders.
Records include minutes, planning records, training information, programs, correspondence and other similar records. Series is used to assist the refugee understand the basic system in their new country. Records include video tapes and manuals that have been translated into various languages for the newly arrived refugee. Examples of topics include cultural practices, introduction to law, police information, how to be a good neighbor, family law, motor vehicle laws, fire regulations, fishing, hunting, schools, role of women, crime prevention, local government, finances, consumer reason, etc. Video series is currently available in 18 languages.