There's no hardware to purchase, set up or upgrade. There's no software to install. Web-based allows authorized users around the world to access to the application and database. All your data is consolidated and centralized, making your help desk easier to manage, and knowledge easier to share. And there's nothing installed locally to interfere with your desktop or network configurations.
Upgrades are automatic - nothing to purchase, install or patch.
HostedHelpDesk requires no Java, no downloads, no installations, no applets. Hostedware applications will never cause your computer to crash, never spread a virus, and you'll never have to worry about corrupting your computer's configuration and setup files. HostedHelpDesk is completely secure. All your data is confidential and owned by you. Hostedware never sells nor provides in any way your data to any third party, and never uses it internally or externally for any purpose whatsoever.