The Town of Cary is a municipal government that seeks to promote and support a high quality of life for its citizens. Through the development and contribution of all employees to the maximum of their potential, the Town will provide quality service that results in the highest achievable levels of customer satisfaction and recognition for excellence. Service delivery will be cost effective, based on the needs of the community and the requirements of local ordinances, and state and federal laws. Our goal is to be the best local government for our size in North Carolina and to be recognized throughout the Eastern United States for providing quality service to citizens and visitors. The quality of life and environment in the Town of Cary depends upon a partnership between the citizens, elected officials and Town employees.
Service is our only product.
We value providing the best possible service and will consider the needs of all segments of the community in setting the priorities of the Town for services. The Town values balanced growth because it leads to fiscal stability which benefits all citizens. The Town will, therefore, endeavor to make decisions that provide the desired service levels, economic benefits and long-term solutions that promote balanced growth. The Town will be cost conscious. As a local government, we are expected to spend tax dollars wisely and effectively for the benefit of all.