Inc. Services Overview Direct Tech, Inc. offers a variety of services that are designed to help you to best utilize our products. Our team helps clients to implement these products and make changes in their business practices. A summary of these services is shown below. Maintenance All of the Direct Tech, Inc. products are offered with a maintenance agreement. Training Training can be performed at our office or provided at your site.
Training is tailored to each companies' specific needs.
In the near future, we will be adding standard classroom training on Oracle SQL and data analysis methodologies. Consulting Services Custom development and business analysis assistance is available from our senior personnel. These services can provide significant improvements in your business via business process re-engineering. Incident Tracking All new enhancement requests and bug reports are tracked in our internal Incident Tracking System. Bi-weekly reporting of open incidents is sent to each client.