Inter-Tel gives you the flexibility to choose the standard which works best for you. DSP allows you to replace hardware functionality with software, eliminating the need for numerous system components. You select only the features and functions to meet your individual needs. DSPs are fast, programmable computer chips which can be simply reprogrammed to meet your changing needs rather than replacing expensive hardware. DSP-based systems offer improved flexibility, cost savings, better accuracy and increased reliability.
Users can have both English and Japanese keysets on a single system.
Japanese subscribers and callers can receive all voice processing prompts and LCD messages in Japanese or English. For the convenience of our diverse customer base, Inter-Tel will continue to adapt its products to other languages. Call centers require sophisticated call routing capabilities to connect customers to the appropriate agent or department. It efficiently routes incoming calls, based on various parameters, to call center agents. It also collects, analyzes and reports meaningful call processing information to enhance decision-making.