Record is a summarized report of information contained in the CAD History Records. Series is used for management analysis and statistical reporting of activity by the Bureau of Emergency Communications and user agencies. Series is used to access previous activities on the system. Record is the index of calls and dispatches handled by the 911 operators. It is created for comparative analysis and performance measurement purposes.
Series consists of printouts and reports created on a scheduled and as needed basis.
Examples of records include telephone workload reports, telephone statistics, performance reports. Retain as needed. Annual summaries may be incorporated into 1000-01 for permanent retention. Series is used to document information about phone calls. This is a computer record that gathers information such as phone number, location of phone call, rime, wait time, time on line, and other related data.