The physician on call may feel that he can not order your medication for you if he is not familiar with your case. If your nurse is not at her desk, leave a message with this information on his or her phone recorder. Certain medications require written prescriptions and cannot be ordered by telephone. It is your responsibility to be familiar with the requirements and restrictions of your insurance coverage. Please review your insurance policy before your scheduled visit.
Some insurance companies require prior authorization or pre-certification for many medical services.
These services could be ordered by your physician in the course of your treatment. Your coverage May also require that you return to your primary care physician for authorization for or completion of many lab tests or x-rays that are ordered. Some plans identify specific hospitals or medical care providers which are to be used if you expect full coverage under your insurance plan. Please provide this information to the scheduler if any hospitalization or tests are ordered. The physician and his staff will make every effort to assist you in fulfilling the requirements of your insurance company but the ultimate responsibility is yours.