If, for example, supply-chain management is of particular interest, Dell Computer Corp. and Ford are good places to start. The caveat before pursuing multiple projects, of course, is to ensure you have adequate resources available to support all initiatives. It is far better to succeed with one focused e-business initiative and then move on to the next than it is to fail with some comprehensive effort. The key is to get the process started and let the vision develop as it may. The implementation should be managed with an eye toward the problems that particularly plague e-business initiatives.
Technical infrastructure is one such potential problem.
Of particular concern are performance, reliability, and scalability. On the other side of the fence, business infrastructure issues pose another frequently encountered problem. The ultimate goal is to develop a strategy that's right for your business, so start by knowing your business and identifying your goals. You then can take advantage of industry experience to pick the e-business capabilities that make sense for your company. You also must make sure your e-business execution is properly supported.