A sense of joint ownership and belonging is conveyed. That manger is also gaining creative new ideas that can save time and money and move a project along. This country has the most educated workforce ever known. As people become more educated or experienced, they have more knowledge and expertise to share. An educated, experienced workforce also expects to be consulted.
Smart management cocks a listening ear.
A recent study conducted by a New York consulting firm, suggests that an inability to communicate, especially to listen, is souring many buyers on the salespeople who call on them. Sixty-nine percent of these buyers rated salespeople as poor or merely fair at their jobs. A good listener allows others to exercise, stimulate and churn up their minds. A good listener is an adventurer, who thrills to the exploration of new people and ideas. A good listener realizes that everyone has experiences which can be contributed and recognizes that no one, including him or herself, has the total truth.