If you are not completely satisfied with your purchase, simply return it in the original, unused condition within 30 days of the shipping date for a full refund of the merchandise purchase price. We are unable to refund shipping costs or return postage fees. If the return is a result of our error, we will of course refund all shipping costs. The item should be received by us in the original, unused condition as purchased. We do not accept returns on custom orders.
Wholesale orders are subject to the wholesale return policy.
We will provide you with the RMA number. Write the RMA number on the mailing address label and ship the item to us by any parcel delivery service with a tracking service. We cannot be held liable for lost items. Please include a copy of the packing slip when you ship the return item. 3020 Legacy Drive, Suite 100-369 Plano, TX 75023 All shipping costs must be paid by the customer.