No return of merchandise will be accepted without our Return Request Authorization number and no return of merchandise will be accepted at any location other than the return address given with the Authorization number. After 10 days only the manufacturer warranty, if any, will apply. No return of merchandise will be accepted without our Return Request Authorization number and no return of merchandise will be accepted at any location other than the return address given with the Authorization number. Many products carry an extended warranty. Check each item's description in the catalog for extended warranty information.
Some products come with one year, five year, ten year or lifetime warranties.
Damaged Shipments Damaged shipments from handling must be claimed with the freight carrier. If any cartons are missing or damaged, be sure to note this on the freight bill. If you notice concealed damage after the driver has left, keep all the packing and call the freight carrier to return and inspect the damage and file a claim. We are responsible for any product that has a defect in workmanship or materials but obviously we cannot be responsible for damage caused by the freight carrier. We reserve the right to change prices, to limit quantities, and to correct typographical errors.