You must know at all times what units in your care are doing and their location. This can easily be accomplished by continuously updating the unit status. Be cognizant of all activity in the Center. Work as a team and assist personnel as needed. A fire dispatcher needs to be able to dispatch correctly and quickly.
Time is of the essence.
A delay in our response could result in a loss of life or an excessive property loss. You will be learning boundaries, zones, streets, standard operating procedure, CAD procedure, radio procedure, and utility operations. Receive pass on information from the person manning the position you are relieving. Likewise, pass on information to the person that relieves you. This will assure a smooth transition at shift change.