Collaboration tools, such as online exchanges, are going to help distinguish the future of distributors' ecommerce sites by helping them reduce sales costs and improve customer loyalty. However, IDC information that is to be used in advertising, press releases, or promotional materials requires prior written approval from the appropriate IDC vice president or country manager. A draft of the proposed document should accompany any such request. IDC reserves the right to deny approval of external usage for any reason. Information and opinions are based on the best sources available, but their accuracy and completeness cannot be guaranteed.
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