Public debate is needed and trade-offs could be made, e.g. fewer controls if publishers have more information about users. Features Full-text search, support for browsing, and alerting services are important. The rest less so. Implications for Publishers Breadth of coverage means cross-publisher cooperation. To enable linking across journals from different publishers, users must be identified.
User expectations are high.
Unreasonable expectations lead to frustration. There's insufficient understanding of the publishing process and how it serves author requirements, e.g. establishing priority, ensuring quality control on the creation of knowledge. The interface should be reasonably consistent, there should be inter-article linking, and a single user authentication process. Resolution to the archiving problem Better understanding of the economics of journal publishing by funding agencies Common understanding of copyright and licensing issues for publishers and librarians. We have an opportunity to influence JISC, what they fund, and the solutions they devise.