People have to have accountability for their performance and what they bring to their jobs. Because of the advancing technologies, we're seeing an emphasis on training again. Employee accountability and performance are threads running throughout the whole fabric of employee skills, which are being elevated through technology and training. In the end, however, it's the human element, supported by advancing technologies, that will rule the day. But, they must be kept in balance with the human element.
Technology has a supportive role.
To keep that balance, Vigil suggests one answer is to design jobs that require as little training as possible in the first place, which could significantly reduce training costs and employee turnover. You can't replace your entire workforce, so you have to grow it as fast as you can. You don't have the luxury to change everyone out. And change can be painfully slow. They become a deer in headlights.