Some items, such as videos and dissertations will take more time. Complete citation information and a source of reference raises our chances of getting the item sooner. You will be notified by phone or email within 24 hours the item is received in our office. Copies and circulating items will be available for pickup at the Circulation counter. That depends on the lending library, our loan policy is 3 weeks and one renewal - if authorized by the lending library.
Some libraries place loan limits of one or two week loans.
The due date for your item is printed on the ILL strap. Renewals are authorized by the lending library - if you let us know you want a renewal 3 days before the item is due, we have a better chance of getting your item renewed without any overdue fines. If you think you will be requesting the same book again from Interlibrary Loan, consider contacting your subject librarian and suggesting the library acquire the book. Some universities will loan dissertations but many will not. ILL will ask to borrow a dissertation, but if the lending library refuse our request, we may suggest alternatives, such as, purchasing the item from UMI - check the Dissertations Abstracts database for details, or ask your subject librarian.