The fundamental reason this classification exists is to operate Fire Computer-Aided Dispatching and other related communications equipment to quickly and accurately receive and transmit information of an emergency nature for Phoenix and surrounding communities. Employees are expected to demonstrate extensive communications skills and to exercise considerable judgment under pressure. Work is performed under the general direction of a Fire Communications Supervisor who is available for immediate consultation on any situation.
Shift work is required.
Phoenix Fire Department communications dispatching procedures. The street system and geographical layout of Phoenix and surrounding service areas throughout Maricopa County. The operation of a computer-based telephone system and radio console. The use of the Computer Aided Dispatch System. Remain calm and effective under heavy workloads and in emergency situations.