A number of libraries still produce and post their acquisitions lists on the Web for external viewing. An acquisitions list should be posted in a timely fashion to bring clients back to the site. An interesting list of new products and services can be consulted on the Foreign Affairs and International Trade Library's Web site. A short topical list of books is posted in the new books section. Surveys A majority of web sites have a comments function.
Some sites also collect survey data on their clients.
For example, the Agriculture and Agri-Food Canada Library has included a survey on its site which allows data collection on external or remote clients. FAQs - Frequently Asked Questions FAQs are an opportunity to include the most frequently asked reference questions on a Web or Intranet site. The Earth Sciences Information Centre has compiled and posted a list of Frequently Asked Questions . Their FAQs are targeted to a broad external audience, and the questions are geared towards departmental orientation. This product allows internal and external clients to appreciate the Information Centre's contribution in the information cycle.