Once considered a personal tool for home Internet users, instant messaging is beginning to be recognized as an important productivity tool for businesses. NetLert 2.2.1 offers a more sophisticated feature set than consumer- oriented IM products, with a host of functions designed for business collaboration.
Users communicate with one or more users in a single text box in real time.
The nerve center of NetLert 2.2.1 is the Communicator window. From this window, users select whether they want to chat, send an alert, create a white board session, poll a user or group, or change their online status. The chat function lets a user communicate with one or more users, in any location, through a single text window. They can also attach files to chat messages and send them in real time. The text of all chat sessions is stored in a log file, enabling the user to track all correspondence and collaboration.