There are many benefits to using voicemail. It is most frequently used to answer calls and record messages while you are on your phone or away from your desk.
Voicemail offers a system wide approach to voice messaging.
You can access your mailbox at any time from any touch-tone phone. No equipment is attached to you phone. Mailboxes are private and secure, password-protected. Messages can be retrieved, erased, or stored remotely. The ability to customize your mailbox to suit your needs The ability to put callers in contact with the right person to receive information or answer questions.