Electronic Reserves is a new service at many libraries, such as NCSU and UNCG , but user education about copyright issues remains a huge concern. As more journals become electronic, royalties may be automatically tracked by online service vendors. Discussion webs , such as Ramsey Library's Forum , have proved their worth on library intranets and can support credit courses in library research, or follow-up questions for BI sessions. Local discussion lists, such as Harvard's are another option. Library Directories while not a new feature, are getting better.
Some sites now offer both a directory and a list of subject librarians .
Web-based user education tools are replacing paper handouts because they are easier to update and can pull together print and online resources. User education is such an inspiring concern, it has its own section, below. Calendars of events or other information are becoming easier to maintain with JavaScript or special software. While not yet a trend, personalized Web sites merit watching. North Carolina State University has implemented a service called My Library , which offers a customizable portal interface.