When a customer calls the hotline, a 24-hour answering service routes the call to a beeper kept by the Tristate representative on duty. The representative will then call the customer to determine the problem and the best way to solve it.
Tristate employees have access to real time, online inventory information.
Thus, they know the stock availability of every location and how to best solve problems. The emergency number, available to all customers, is part of Tristate's continuing commitment to total customer satisfaction. Cable Assemblies Cable assemblies are available upon request to meet customer's specifications. Consigned Inventory Capabilities Tristate is dedicated to helping its customers successfully grow their businesses. One way that Tristate can help customers manage costs is through a consigned inventory arrangement.