After a 13-week trial period, which involves close attention to training, there is a second induction. This is designed to give the employee a wider appreciation of the company and group organisation and a sense of belonging. It includes a short film, talks from senior management and a conducted tour of the whole site. This gives the employee a better appreciation of the company and how their contribution helps to achieve the aims of the mission statement. Regular meetings are held to discuss issues as and when they arise.
Training evaluation is now more structured.
Specific training objectives ensure that appropriate courses are selected. A review follows all training to establish whether it has been transferred effectively to the workplace. The evaluation covers job-specific skills as well as relevant attitudes. These improvements, which have played a significant part in the company's continued success, will be built upon in the coming years. The continuing increase in the use of plastic cards, together with the pace of technological development, ensures excellent market prospects.