Duties include the review and redetermination of improperly paid claims for benefits.
Supervision is exercised over a small staff of technical and clerical employees.
Duties are performed under the direction of an administrative superior. Answers personal, telephone, and mail inquires from both employers, claimants, Department staff, and other agencies regarding issues with claims. Evaluates and analyzes problematic claims and renders new determinations on improperly paid claims. May review procedures to ensure that applicable laws and requlations have been properly implemented and applied. May testify on behalf of the Unemployment Compensation Division at referee and board hearings.