Our waitress, eager and pleasant, offered dessert to apologize for the problem with the crepe. We accepted the offer but had to cancel the order when the delay became inordinate. Although the afternoon stretched ahead of us with few obligations, two hours for lunch seemed a bit excessive. More waiting ensued as we tried to pay. Only the hostess could run a charge card, and she was nowhere in sight.
Unfortunate service is often a one-time occurrence.
With that in mind, I returned some days later for breakfast, arriving 15 minutes after they opened. No hostess, no waitstaff, no fellow diners. Eventually someone exited from the kitchen and seated me. He brought coffee, croissant and the lovely cheese and fruit plate that accompanies each breakfast, and only then explained that he was the sous chef, the only one there in fact, and that the waiter hadn't arrived. For 45 minutes I watched this calm soul seat other diners, bring coffee, take orders, vanish into the kitchen to prepare their meal, and then present it as beautifully arrayed on the plate as if a staff of seven were in attendance.