A new book will help technical writers research, organize and create better software manuals, and help companies control customer support costs.
Software manuals are notorious for being, well . . .
I ve always wanted to kill one of you guys. So Anyone Can Understand leaves off. The User Manual Manual contains everything a new or experienced technical writer needs to start, manage and finish a project, on time, and within budget. It includes a complete demonstration manual project, from inception to final layout, describing and illustrating each step of the way. The User Manual Manual goes beyond the basics to cover the art, science and politics of writing in the high-tech world.