However, if you have concerns about larger issues, you should not hesitate to ask for the doctor. Timing is everything Call in the morning and ask the secretary when the best time is to reach the doctor, then call back at that time. Leave a message with the secretary in the morning for the doctor to return your call. Provide the secretary or answering service with all numbers where you can be reached at certain times, and make sure you are there at those times. This includes home, work, car phone, beeper or cellular phone.
Some doctors have specific hours when they take calls.
Find out when this is, and call during those times. Write down your questions and concerns and ask the doctor at the patient's next appointment. See if you can get answers to your questions through other means, such as books, pamphlets, or the Internet. Tips for good communication with health care professionals Be prepared before calling. Write down your questions.