Your argument, in a simple form, is that CEOs are overcompensated, which could lead to the conclusion that they are overrated. And vouchers, the elixir lauded by so many, are no fix at all without the means and support to fix the schools that will be abandoned and put in the throes of competition. This is no free-market experiment. Between the governor and the Democratic leaders in the House and Senate, education is being held hostage in New Mexico. In its wake, he killed proposed legislation to reinstate art and music at the elementary school level and physical education and intramural sports in middle school.
True reform means delegating control to the neighborhoods.
Until districts, state governments, and federal agencies allow that to happen, no change will occur. It's simply people. This is a company that entered the East Coast and raised the bar of consumers' expectations for quality of service. Their reputation was well known for months prior to the first store being built. Moreover, similar retailers, such as Saks Fifth Avenue and Bloomingdale's, took measures to improve their own customer-service practices in advance of the Nordstrom entry.