Flexibility has been built into volunteer positions as a means of accommodating different skills and schedules. People in the community understand what the organization does and are eager to support its efforts. There is a screening and selection process in place to aid in matching new volunteers with appropriate positions. All volunteers participate in an orientation session that provides them with an understanding of policies, procedures, rights and responsibilities. There is a clear leader within the organization that is seen as having the responsibility for coordinating and staffing volunteer programs.
Supervision is provided to all volunteers to provide support, communication, and accountability.
The work of volunteers and the impact of their activities are evaluated on a regular basis. Volunteers receive formal and informal recognition of their contributions. Records are kept of what volunteers are doing, and results are reported and shared with the volunteers, administration, community and funding sources. The organization regularly seeks input from volunteers. There is a clear vision for the potential of volunteers within the organization.