Work involves business and income tax accounts. Duties require frequent interaction by phone, mail, or in person, with delinquent taxpayers.
Work is performed under the supervision of the Tax Collections Supervisor.
Conducts informal hearings with taxpayers and their representatives. May arrange reasonable payment plans to satisfy delinquencies. Within prescribed limits, may abate certain penalties in order to achieve prompt settlement of accounts. May determine personal liability for taxes owed by corporations. Maintains records to document information received.