Finally, we work with you to put the information from the PPI to work making all your departments run smoothly, efficiently and more profitably. To help you and your managers handle conflict among employees Conflict occurs when people's perceptions clash. People approach situations differently. A manager who uses objective tools to identify those differences can use that information to help resolve the conflict. With conflict resolved, the manager will get her people back into a productive mode.
Some folks are more diplomatic and some are more independent.
There are folks who are very quick to see the dynamics of a situation and others who need to spend more time looking at every aspect. CCHS staff members can work with your business to train managers in various conflict resolution techniques. We believe, however, that successful conflict resolution should be based on knowledge of those characteristics in the employees involved. That's why we like to use the those instruments and teach managers how to use the tools themselves to resolve conflict. Another way that CCHS Consulting can help with conflict is by conducting confidential interviews and discussions with employees.