If your browser is affected by this problem then you will need to take some action to ensure that you can securely send information to us. On this page we have provided information about what the problem is, whether it will affect you and if it does, how you can solve it. One of the major problems with the internet is the ease with which someone can fake their identity. I could masquerade as anyone I please, including you, your friend or a bank. That's where a certificate comes into play.
Server certificates come in two parts.
Your browser has a unique certificate, that is not known to anyone else, which enables you to electronically sign your messages to us. This enables us to verify that the message came from you. Our certificate allows us to encrypt the messages you send to us so that no one can see the information you provided, except us. These are trusted companies that will ensure that they only issue certificates to other trusted sources, for example, to companies who really are who they say they are. This builds up a strict 'chain of trust' so that you, the user, will know who you are communicating with.