Neutrality helps the oppressor, never the victim.
Silence encourages the tormentor, never the tormented.
Needless to say, this puts a crimp in her ability to function as Household Chatellaine. If anyone's interested in the position, please drop me a line. Put soap on a mosquito bite to stop the itch. Draw a line with chalk on areas where ants are coming in. And, if you have to unclog a drain in the kitchen of a site, try putting three tablets down the drain followed by a cup of white vinegar.