That is, make available support people who offer more than technical help. Hardware, software, and other technical help is important, but, more important, is providing discipline based support for integrating technology into the classroom. Support faculty workshops. Infrequent short sessions are of little value. Develop intensive, extended workshops that reward faculty members for attending.
Students often are the best teachers of other students.
These presentations can be great for faculty members who would like to allow students to do online projects but who do not want to learn the technology. Provide venues for faculty members, students and staff to share their expertise and online projects. Use peer groups to support training. Support a speaker series that brings in people who have developed online resources and used technology in their classrooms. Recognize and reward teachers who use technology since it does take extra time and effort.