The training room should have enough light and ventilation for people to feel comfortable working intensively at computers. Participants should plan to devote their attention to the training and not interrupt the session to go back to their offices to attend to other work. Schedule breaks so that participants can make phone calls or just relax for a few minutes. Serve snacks and beverages for breaks and either ask them to bring lunch or make it easy for them to get it. Participants also go through the planning steps outlined in this manual.
Training is hands-on, with a maximum of two people per computer.
For more information about the agenda and materials, go to the Leland Web site . Sources of Internet Training Expertise With more and more organizations and companies going online, you will probably be able to locate a capable trainer in your community. Local colleges or other educational institutions. Someone who teaches Internet topics or who is able to organize a training for you may be available. Individual consultants or companies.