I've also heard from nearly 400 business and home DSL users. Some of their tales are juicy. It's fast, it performs more consistently than cable, it uses your existing phone wires, and you don't share your connection with other homes. If you're close enough to the phone company's central office and the CO is DSL-enabled, it's available. But DSL demand is so high, many would-be users are put on waiting lists.
Some installations require repeated visits by technicians.
Up until this year, cable modem was easier to get than DSL, and cable installation has always been less harrowing. But cable modem suffers from security risks, just as DSL does, and bandwidth can be sluggish because you connect to a network, just like the local area networks that connect PCs in most workplaces. Satellite modem is a terrific idea, but only if you can't get DSL or cable modem. I'll help you get the service, learn the jargon, and avoid installation problems. I'll also give you an understanding of the pros and cons, as well as pointers for figuring out which flavor of DSL service is best for you.