Additionally, we liked the small but usable keyboard, which allows for easy input of text messages. Blackberry offers users a way to always be connected to their email system. Users don't need a new email address to use Blackberry. The user's Exchange Server acts as a wireless receiver and transmitter, so that when a user receives a message on their desktop in Outlook, the server then sends it wirelessly out to the user's pager. Any message received in the Outlook Inbox is mirrored to the pager.
Users can receive all emails, minus any attachments.
Attachments can be forwarded from the pager to another person, however. When a user replies to a message from their pager, the reply goes back to the desktop and into the Outlook Sent Items folder. Currently Blackberry supports email, Contacts, Calendar, and Tasks on Outlook. It currently does not support Lotus Mail. This new offering from RIM is geared toward the business user, and goes a long way to helping to keep them connected.