The VoCarta TeleForms Application Server is the first voice empowered application server that combines ease of use, scalability , wireless and landline communication along with the ability to easily integrate into existing enterprise workforce management systems. Connect your entire mobile workforce to mission critical information for reporting and dispatch via cellular phone and the VoCarta TeleForms Application Server. The VoCarta TeleForms Application Server facilitates all of the synchronization between the user's input, back-end database systems, telephony hardware, and the speech engine to provide an engaging and intuitive user interface to the end user. The resulting applications allow for real-time tracking and data exchange with your entire mobile workforce for such tasks as rapid dispatch and resolution of service requests. The VoCarta TeleForms Application Server provides a dynamic voice interface to your enterprise database and field support applications.
Users dial in to the system and interact with the applications using simple voice commands.
Mobile personnel can update mission-critical databases with timely and accurate information. In addition, they can input new data, update records, or ask questions and get voice based responses by using an inexpensive and convenient standard or cellular phone.