We receive a portion of our funding from the State of Maine Department of Human Services. One of the requirements for funding is to conduct surveys of our customers. The purpose of the surveys is to get feedback on how we are doing with our services.
Volunteers make telephone calls, prepare mailings, and compile results.
It is really at the discretion of the volunteer. The client sample is pulled from our four-county service area, Penobscot, Piscataquis, Hancock and Washington. There may be a few local telephone numbers on your list that you can make from home. However, the majority will be long distance. All Quality Assurance Volunteers schedule time to come into our Bangor office to make their long distance calls.