Problems can be referred to the Help Desk. As part of the copy of poe home directories to the Network Appliance, we also copied all poe mailboxes to unix.mail.virginia.edu, which is the email server for the blue.unix cluster. All poe users are now accessing their mail from unix.mail. If a user already had a blue.unix mailbox, his poe mailbox was appended to it. The mailbox copy can cause the first subsequent download to retrieve the whole mailbox, not just new, unread messages.
Some users are unaware that their mailbox is huge because only new mail gets downloaded.
But none of it ever gets deleted from their mailbox. So when the whole mailbox comes down, it can take a very long time and then folks will see a lot of old messages.