Depending on the assignment, incumbents may operate a multibutton telephone system, base radios, computer terminals, and teletype equipment to receive, evaluate, and transmit information that frequently involve emergency situations affecting human welfare and safety. Employees are expected to demonstrate extensive communications skills and to exercise judgment under pressure. Work is performed under the general direction of a Police Communications Supervisor.
Some positions require shift, holiday, and weekend work.
Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service. Typewriter keyboard and C.A.D. system command codes. Operate computer-aided dispatch equipment. Comprehend and make inferences from material written in the English language and learns job-related material primarily through oral instruction, observation, and structured lecture. Operate a variety of standard office equipment.