This is advanced professional engineering and administrative work, planning, designing, and coordinating all telephone services within Pinellas County Government. An employee in this class is expected to exercise a considerable degree of independent judgment in resolving problems of ordinary difficulty, and to develop and monitor systems to affect maximum utilization of telephonic equipment and systems. Work is reviewed by the Director of Facility Management through discussions and review of written reports and recommendations.
Supervision is exercised over technicians and office personnel.
Analyzes requests for service and equipment, by departments, and recommends appropriate responses. Develops and monitors programs for achievement of service performance standards and identification of new equipment and systems for future incorporation into county telephonic systems. Develops, implements and monitors, division budget for achievement of division goals and objectives, and monitors outside maintenance contracts for compliance with contract specifications. Administers system for equitable cost allocation through auditing of operation expenditures and expenses, to users. Acts as engineer for development of improvements, alterations, and additions to county telephonic systems.