This means that products, services, and distribution strategies are increasingly interdependent. And technology is growing in complexity . The shift of business processes to the Internet and trends toward mobile e-business are driving forces. E-business means a transformation of unified enterprise computing that affects information technology as well as entire company strategy. This includes a shift in information technology emphases and priorities.
Service dominates all aspects of IT .
Employee assimilation and the merging of company cultures are additional outsourcing considerations. IBM Global Services integrates outsourced employees into planning processes right from the beginning, through ongoing dialogue and extensive training programs within the scope of particular contractual agreements. As part of an information technology company, these experts enjoy excellent opportunities for career advancement. And IBM Global Services profits from the expertise and understanding of customer business processes that outside employees provide. The role of CIO is expanding to include technical duties as well as consulting functions, including strategy recommendations and ongoing review of outsourced activities.