Applicants for its Networking the Nation funding have complained that very little went to programs for older people. There is great potential for extending the IT training currently being provided by COTA and other groups such as the Australian Seniors Computer Clubs Association and U3A to include electronic financial services. Again, organising involvement requires funding and development of community and business partnerships. The ABA is to be commended for the consultative process of developing the E-commerce Industry Action Plan and industry standards for electronic bank services. It also makes good business sense.
User input is needed in design and trialling.
The next important stage in the process is implementation of the measures developed. A vital part of that process will be community awareness and training programs and a commitment by government, industry and community sectors to collaborate to ensure an inclusive technology environment. Feedback Copyright 2001 Council on the Ageing. All rights reserved.