You have the right to have the service put in your name, if termina tion is attempted. The utility cannot terminate your service for the unpaid bill of another customer. If you know someone who is ill or forgetful, ask that person to request the utility to send you a copy of any termination notice they may receive. This reminder may save someone s life. A utility can require your bill be due 15 days from the day you receive it.
Some utilities allow more time.
You only need to send the letter once. From then on, you will be given 30 days before your bill becomes due. You have the right to pay a large bill in reasonable installments. Talk to your utility. Pay them what you can.