The Public Service Representative provides information and assistance to the public regarding programs administered by the Oregon Department of Revenue. This includes income tax and elderly rental assistance law and regulations inquiries regarding how and when to file, and how to fill out all forms. . Explains billings, sets up payment plans, or sends financial statement. Puts comments of action taken on account system. . Answers questions and explains information relating to all the tax programs administered by the department.
Updates addresses and accounts. .
Explains how to complete various forms and returns. . Orders forms and publications. . Answers various administrative questions. . Researches tax records and interprets data relating to individual circumstances. . Arranges error correction if necessary or explains further action to be taken by the taxpayer. .