Hurt people hurt people. Understand where crueltycomes from. Pray for our healing. That is the foundation out of which everything else will come. Be willing to be looked at by God.
Shame is often an experience in a repeated context.
Shame often happensover a period of time and we take it on as our own. The journey out ofthat takes time, it's a long and slow process. One way to pray may be to pay attention to areas where you over-reactor the things you reject in someone else. Very often, that is the placewhere shame is residing. It is a clue of an area where God wants to heal.