The 30 day comfort exchange policy does not include custom made mattresses. Invoice must be presented when claiming benefits from warranty. The warranty is not transferable and does not cover user's allergies. In normal use, slight body impressions and changes in the support and characteristics may appear. These changes are normal and do not indicate any type of structural failure.
Warranty is against spring or core failure and workmanship.
Transportation cost is the responsibility of the purchaser. If any indication that the mattress has been folded or bent. If box springs are not properly supported. Most Mattresses come with a 30 day comfort exchange policy . See Warranty information for details .