She received supports, but she represented herself. She had the chance to learn through the experience of doing. Her mom knew that this was her daughter's life and provided her the support to do what she needed to do. That's what I call rights cultivation. Instead. the daughter managed the process, and fully experienced her rights and responsibilities.
Someone wants to rent an apartment, apply for a job, or get a bus card.
The way in which we provide supports can make the difference between opportunity and exclusion for the person. I often need help or information to figure out how to do something. The difference is I'm in charge. I gather information, then I decide to do it for myself alone or with the support of others. Think about how you learn.