We tend to have customers who do not necessarily need every keystroke spelled out to them. Though now, since there is so much technology available, it is impossible for one person to know everything. In that sense, our customer support department is key toward helping our customers make full use of our products. Q. Inmagic's software products require at least a basic understand of some core computer skills. One thing I've found is that personality can certainly make a difference in determining whether or not a customer is going to speedily adopt a new technology.
Some people just love tinkering with new features and seem to find the free time to do so.
Others wait to look at new things until there's no avoiding it. However, an important thing to remember is that some recently graduated library science professionals are now coming out with a much wider range of technology skills. Over the past ten years, I've found many of our dealers have a fantastic pioneering spirit when it comes to taking the fullest advantage of the flexibility of Inmagic products, especially in terms of designing applications for their users. They also help create our translated versions. In addition, a French version is also about to be released, done by Tamil, our new French dealership.