Strategic goals, balanced scorecard plans and improvement plans should be posted on an intranet web site for all employees to see. Broad participation in planning should be encouraged. Basically, a core team is formed to develop the detailed plan and deploy it. To reduce cost and risk, it is usually wise to initially deploy pilot projects in a limited part of the organization. However, all deployment efforts should be initiated at the headquarters level.
Strategic goals have to come from the top.
Also, some strategic initiatives to reach these goals should be identified there. Some metrics should be standardized at the top level in order that measurements from different departments will be comparable for benchmarking. At the departmental or pilot project level, specific goals, initiatives, desired outcomes, metrics, targets, and annual milestones can be defined. The constitutes the strategic plan plus performance plan in accordance with Government Performance and Results Act. Downward information flow Line managers at the Directorate, Department, and Branch levels define goals, desired outcomes, initiatives, metrics, targets, and schedules.