How we negotiate the steep and sometimes perilous terrain of our own grief will greatly impact our ability to help others who are grieving. He was overwhelmed with their grief. He felt the sting of both His own loss and theirs. It was not only His power to raise Lazarus from the dead that deeply touched the mourners, but it was the power of His presence with them and His love for them. God weeping with you over the loss of a loved one.
Words are inadequate to express what the individual griever needs.
It is the shoulder to cry on, the willingness to listen, and the commitment to sit in silence that communicate the most. We all feel uncomfortable with situations where we can do nothing. Those who are grieving know that you can't change what has happened. They feel abandoned over the loss of their loved one. The last thing they need is to feel abandoned by others around them.