Consumer feed-back allows the AAE to maintain the reliability of this service. Consumer feed back should be entered in the comment book .
Visitors are welcome to read the proceedings in the comment book.
The AAE will, as a rule, respond to the complainant, again they are under no obligation to do so. In some cases responses will be posted in the feedback book. Positive feedback is welcome as it is also useful for those searching for information from an independent source. The AAE has no obligation to either the consumer or the AAE member. It cannot be held responsible for any failure in services being provided by the AAE member.