The top section is for the client to note down what she has noticed she has gotten out of the processing so far, what has changed and improved. The bottom section is for the stuff that she notices has still not been handled or improved satisfactorily. Asking for both plusses and minuses encourages the client to be more honest, and it emphasizes that we are in the middle of an ongoing process of change. I will ask the client to fill in the form at regular intervals, usually when we have finished a major issue or a module. I would only bring out the form when I am confident she will have something to write down.
Some people have a bit of a paranoia about being called upon to give a status report.
Therefore I want to be sure that we both know that they have chanced. Sometimes a client will change, but if we put a spotlight on their change they will start denying it. That is because they have made the change sub-consciously, but consciously they are still dragging their heels. I would not ask for a progress report before the conscious part of the person is at least somewhat appreciative of what has gone on. Keep the progress forms in the client's case file to illustrate her progress.