If these things aren't up to par, it may be worth taking your business elsewhere. For more in-depth information, you can turn to those companies that rank online merchants. They base their findings on a wide range of categories including customer support, on-time delivery and price. Online stores cannot pay to be listed on its site. The survey focuses on all aspects of their shopping experience.
Shoppers can also agree to be surveyed again after their purchase arrives at their home.
Its service and delivery levels were especially strong. On the flip side, TC Computer was last on the list, with three stars. Its prices, customer support and shipping were average. The site also has an e-ratings section, which ranks about 50 of the most popular merchants on the Web today that sell books, music, toys, electronics and appliances as well as those cybershops linked to catalog companies. In addition, many of the online search engines such as Lycos offer reviews from shoppers about their experiences with different Web sites.