Some of your beliefs about health, leadership, and family are rock-solid, even though you've picked them up along the way without thinking. The same is true of people you coach. Your awareness of your own beliefs will help you listen more effectively for others' beliefs that may block their professional growth. For example, a nurse with low self-esteem may have a terrible time receiving negative feedback because he isn't convinced of his value or competence. 1. Help the nurse master challenges.
Success breeds success.
Mastery experiences will help the nurse increase risk-taking in pursuit of career development. As a coach, be a role model for customer service, confidence with peers, and dealing with difficult families. Use social persuasion. Self-confidence grows in the presence of those who have confidence in us. When you're capable in the nurse's eyes and you believe he can do something, he's more likely to believe it himself.