Any communication between a mobile worker and an enterprise system can be a candidate for wireless systems. But every device can t support all applications. Display restrictions, text entry difficulty, and other factors may require that some applications be implemented only on devices that are appropriate. Wireless systems shouldn t be implemented as a simple translation of current web technology. Web technology is navigation intensive and the delays encountered while browsing will be severe.
Wireless systems require careful implementation and very focused goals.
Much of the disappointment in current wireless systems stems from implementations that have created slow cumbersome versions of existing web systems. A mobile worker needs to be able to get in, do whatever the task at hand requires, and then get out, and get back to being productive. Browsing is not a mobile activity. The requirement for training is often overlooked with mobile systems. Part of the problem is that it is difficult to take many of the mobile users out of the field for training.