Though many volunteers return from year to year, this is Auerlich's first time to join the effort. I thought this was a good cause. Without this service, they'd have to go out and pay someone to tell them how much they're getting back from the government. This is a way for the Air Force to help Air Force people. The majority of customers are enlisted personnel under the age of 35.
Some officers also utilize the service, along with a small percentage of retirees and dependents.
Each Air Force base has its own tax assistance program. At Dyess, electronic filing has been the most popular feature with 2,400 processed during the last season. More are expected this year as the center's services gain popularity. Outfitted with phones, modems and computer stations, the Tax Center is set up at the Dyess Federal Credit Union. The center's hours vary for different days of the week, opening as early as 7 a.m. on Monday, Wednesday and Friday, and closing as late as 7 p.m. on Tuesday.