This type training is very important to the successful maintenance of any new equipment. The concerns I have are that the maintenance personnel being trained may not have the prerequisite skills to understand the training provided to them. If you plan to use equipment vendor training then someone must identify the prerequisite skills needed to understand how to troubleshoot and maintain a piece of equipment. Next, an equipment vendor must provide the course outline and objectives. This insures that the training will be professional and not something an instructor gives from memory.
Workshops are good training sources when they are tailored to meet a company's needs.
Tailoring a workshop to a specific plant insures that attendees will have a better chance of gaining knowledge and skill from the workshop. Workshops that are not tailored can still be useful if the objectives meet the attendees needs. A person must have the prerequisite knowledge and skill for a specific workshop in order to increase their knowledge and skill in a specific area. There are many other methods a company may use which will provide a successful training program. A combination of these programs works very well depending upon a company's specific needs.