Talk does not cook rice. The same is true in our business. Oh sure, there have always been those talkative few who, after three 12-hour days, tend to get on the one nerve we have left. These days, professionalism and courtesy are becoming rare. Instead, the mainstays of our industry have been replaced by a self-centeredness that baffles me.
Talk is cheap because supply exceeds demand.
After the client left, I told him he was out of line. He assured me it wouldn't happen again. However, when the client arrived the next afternoon, the scenario was repeated. I did the best I could without coming unglued, but I was not pleased. I don't know, maybe he was oblivious to his blunder.