Tips HR Dept. He or she may also perform the duties of ticket agent and supervise the ticket office.
Shift work is required.
A wide variety of challenges characterize this job. Qualified, dedicated workers can advance to various managerial positions. The job of a passenger service agent is excellent training for subsequent work in sales, customer service, and flight operations departments. A thorough knowledge of flight schedules and ground services is necessary. This information may or may not apply to other locations.