The Service 24 hours 7days per week in virtually all weather, within 90 nautical miles of Durban. It is possible to extend the range from Durban in emergencies by refuelling on the coast such as at Margate, Richards Bay and Kosi Bay and flying offshore from these places. The Crew Are all highly qualified and experienced. All pilots are instrument rated. Where more than one flight is required, the vessel may be serviced before or after as well as at the 10 NM position.
Tariff charged is for payload delivered regardless of the number of sorties.
A special service is offered to vessels that route through the 5 NM position. For the same tariffs as the 10 Nm routing, up to double the payload are offered. A rendezvous may be selected anywhere within the helicopter range. 8 and 6 hours beforehand through Durban Radio.