Campaign Manager Ecometry Campaign Manager personalizes the shopping experience for the online customer, enabling companies to interact with and sell to each customer on an individual basis. This module facilitates custom web offers and website personalization by utilizing customer clickstream data, order transaction history and customer profile data. Companies have the ability to create an unlimited number of outbound Internet campaign programs to acquire new customers and increase the lifetime value of existing customers. Online Customer Service Ecometry Online Customer Service offer an array of features that simplify the process of interacting with customers. Functions include instant order, inventory and shipping status, modification of orders that have already been placed, cancellation or substitution for backorders, return authorization requests, access to complete purchase history, live text chat, live voice chat and more.
Tax is calculated automatically for the consumer based on the tax nexus of each company.
Shipping and handling fees can be set or tiered and can also vary by offer. Backorder logic includes automated FTC compliance notification. Parallel WebShopper Ecometry Parallel WebShopper offers a high availability option for web shopping, significantly increasing performance and scalability. Shipping The Shipping module facilitates automatic shipping and EDI maniifesting with every major shipping service. Automated click-through shipment tracking is available for customers ordering through the Internet.