It's also worth noting that one of the applications that doesn't get as broad usage is email and communications. While the temptation to restrict access or software might be gained from this data, it's probably short-sighted. Personally, I find it hard to believe that these numbers will stay low for long, considering the explosion of the web and the mass movement to email. There are times when market information doesn't support what would seem to be a logical theory. And this is one of those times.
Small business is truly an environment where everyone often pitches in to get things done.
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