The objectives of this course are to study the key features of electronic commerce and how the new technologies work, to explore the opportunities for improving managerial and commercial processes, and to identify the requirements of its optimal use. Offered Term 2. This course makes considerable use of computer spreadsheets. Offered Term 1. Not offered in 2000-01.
Topics covered in training include needs assessment and evaluation, as well as training techniques.
Human resource development focuses on staffing, current issues in HR, and professional development. Organizational development covers elements of organizational changes and the role of change agents. Offered Term 2. This course surveys managerial techniques used by multinational corporations. Issues related to foreign direct investment, especially financial and accounting implications, are also presented, as is the particular impact of globalization on smaller firms.