Sites fail because of bad architectural design.
Sun Professional Services played a key leadership role in designing this architecture and managing our Web site rollout. Paul Fusco Senior Vice President and Chief Information Officer J.Crew Executive Summary New York-based J.Crew is one of today's leading retailers of men's and women's clothing and accessories. The company's popular catalog was already a mainstay in many American homes. Anticipating the potential of the Internet to help tap new revenue channels, J.Crew launched its popular catalog on the Web. This time around, the company would focus on enhancing the site's scalability, offering customers more functionality, integrating the site with its paper catalog and retail stores, and adding a more personalized appeal.