These are currently divided between the departments with large numbers of Suns. A small number of machines are on 24x7 software support. The contract number for this service is NK20059053. You will need to provide both the contract number and the serial number of the system in question. All other machines are covered by contract with 171.
Service is during working hours.
Call SGI service for the three Sesame St. machines. Call SGI only if 171 is not available. The serial number is 13035. The tape drives are 8500SCs. In CIT's case, we are only covering the two NFS servers and 7 of the oracle servers under Veritas support.