People skills and confidence in any sport involved are important, as is an ability to be responsible about any risks involved with the activity. The hostel front desk is often too busy attending to guests who need to check in and out to also be able to assist others with general questions about the area. The volunteer-run information desk exists to fulfill this need. Volunteers answer simple questions about getting around the area, give advice on what to see or do, and help guests find resources to answer the questions they themselves don't know the answers for. A general knowledge of the Boston area is helpful.
Shifts are two hours and can be done on a weekly or biweekly basis.