Through continual improvement and a commitment to quality and customer service, they prosper as a business. The following companies are committed to giving customers quality they want. Mercedes Benz is well known for its high quality vehicles. Only top quality materials are used outside the car as well as inside the car. With good quality materials sometimes the manufacturer can get away with higher prices than other companies in the industry.
Sprint makes a commitment to quality.
In order for a company to be successful, quality control needs to be enforced. Companies gain a competitive advantage over other competitors in the industry by having the capabilities to give the customer what they want and by being the best at it. Continuous improvement allows the company to make improvements in quality to further satisfy the customer. Companies today stress the importance of quality, but seldom act on it. Quality circles or other work groups should be formed in every company to make it successful.