Competitive Benchmarking is the continuous process of measuring products, services, and practices against firm that are recognized as industry leaders. Reengineering means making small reorganizational steps in a continuous improvement of an existing system. Which of the following are characteristics of a reengineering process. I. Steps in the process are performed in natural order. Jobs are divided into several jobs.
Work is performed where it makes most sense.
A product's conformance to design specification is primarily process oriented in how it meets the established standards. I. Help define and design total quality systems. Help improve the computer based information system. Assess customer satisfaction. I and III only 27.