And when you learn that the only significant information is the number at the bottom of page 26, and that the rest of the report is meaningless, then you are on your way to understanding what really should be reengineered. Yes, the legend could be updated a bit for organizations that use interactive terminals more than printouts. But the same principle could still be applied, either by blocking off some menu items until pain results, or by some other sneaky trick. If you want to learn more about these and hundreds of other urban legends, start your search by going to your Unix prompt and typing ftp cathouse.org. Log on as anonymous.
Type get Alt.folklore.urban.faq.
Log off by typing bye. Then read the report back at your host machine, for example, by typing less Alt.folklore.urban.faq.