Incompatibility and wait times. There may be a provider in your area, and you may be close enough to the central office, but unless the technology of the central office, the DSL provider, and your own office are compatible, installing and using a line may be impossible. Because of such complexities, most customers can currently expect to wait at least a couple of months to have a DSL line installed. Wait times have been reported to be as long as two years, even in areas where the service is available. If it works for you, DSL can be one of the most cost-effective solutions for Internet access today.
Satisfied users swear by it.
But unless you do your homework, your journey into the land of DSL could lead you through a maze you'll wish you hadn't found. The McGraw-Hill Companies Inc. All rights reserved.