Some social workers act as planners and developers of services.
Others manage services and try to ensure that systems work smoothly. Some act as advocates and negotiators for those discriminated against or unable to act for themselves. Other social workers work as case-managers, clinicians and therapists with individuals, couples, families and groups as they deal with issues that arise throughout their lives. Some social workers act as information givers, providing enquirers with information about a large range of resources and services. In some areas of practice, such as corrections and child protection, social workers make assessments of situations and may write reports with recommendations that may affect the lives of those with whom they work.