On this topic Newsletters Managing the IT Professional. The good news is that you can improve your e-mail effectiveness by understanding your own communication style as well as those of your subordinates, superiors and peers. The first step is learning to recognize your and others' personality types. Thinkers are those for whom a sense of order, logic and sound reasoning are necessary ingredients to communicating. For the thinker, alternatives are always considered before arriving at a decision.
Thinkers take time for reflection and can separate emotion from fact.
At their worst, they can come across as unbending, rigid and unfeeling. Their e-mail can be seen by other styles as needlessly lengthy and detailed. Feelers are the thinkers' psychological opposites. They're people-centered and have a deep sense of loyalty. Feelers care about the way processes are implemented, because they're sensitive to the reactions of others.