EPIC Solutions - Support Frequently Asked Questions Please read through the Hardware and Software symptoms listed below to determine if your problem is Hardware or Software related. Hardware Symptoms Keyboard and system lock up. Message appears when trying to read from or write to a file. Tab key does not work within a program.
System freezes when trying to run certain programs.
Camera image is black instead of showing the subject. Camera image is wrong color. Cannot connect to the network. Video No video image when you turn on computer. Printer Printer will not print.