Electronic collections are limited to specific patrons, and we are contractually bound not to allow anyone else access to those collections. Librarians have four roles which conflict with giving users what they want. The librarian as teacher, which means teaching them to fish, instead of giving them the fish. Whereas students want the fish. The librarian as quality controller, selecting useful and reputable information.
Students can get tons of non-reputable information on the web.
The librarian as protector, with a mission to keep the book on the shelf. Students want to walk out with the collection. The librarian as disciplinarian, teaching users to obey the rules and learn proper library behavior. Sometimes we can control the databases we purchase. This requires a whole different way of working, and new skills such as working with consortia and negotiating with vendors.