Internet Improvements Listserves should notify stakeholders of documents, events and links to state and local agencies. Chat rooms are another useful mechanism. Human assistance will always be necessary to help the public. EPA should provide online data on enforcement history and inspections, and it should build tools that display trends over time. Searching EPA's web site for a specific publication is too often hit or miss.
Searches often return screens with meaningless information.
The OLS would be more useful to researchers if the system was Z39.50 compliant, which is an international metadata standard that allows a compliant browser to search multiple catalogues and databases.