Click arrow at bottom left of image to begin. They should also be familiar with office machine operations, word processors or computers, desktop publishing, bookkeeping, and other business subjects. Secretarial training at a community college or business school is a plus. Some employers will consider persons for the job, even if they don't have all the skills, but do have a good personality and get along well with other people. Since Secretaries get the experience to make good judgments and knowledge on the job, some employers will not hire applicants until they have two to three years of experience.
Secretaries do many types of jobs to help run an office.
They help managers and workers make sure the office runs smoothly. They keep track of the daily work and set up work schedules. They use many types of office machines and equipment to prepare reports and messages for in the office and going out of the office. Secretaries answer telephones and find out what the caller wants and then forward the caller to the right person. They help visitors, set up schedules, make appointments, update records and files, read, open and direct mail and prepare answers to simple letters.