Real Networks Case Study Mirror Image Internet is an innovative provider of Internet content delivery services. When the company needed to expand streaming media delivery to include QuickTime users, RealNetworks RealSystem iQ helped Mirror Image save millions of dollars in hardware, engineering and testing costs. Mirror Image consistently delivers fast and reliable online content to more than 84 million users worldwide. It's about passionately serving our customers to ensure their loyalty and success.
Support is a big reason that customers stay.
Now we can easily support both RealPlayer and QuickTime users with the same engineering staff. This year, Mirror Image inquired about reaching a largely European audience of QuickTime users, understanding that most QuickTime devotees are loyal and do not readily switch to other media types. Mirror Image knew these clients would require the ability to stream media to the QuickTime Player with the same speed and quality that RealPlayer users enjoyed. Engineers were sent to Mirror Image to help with the RealSystem iQ deployment. With unparalleled support for live broadcasting, RealSystem iQ can host and stream more than 45 different media types, including QuickTime, Flash 5, and the popular digital music format MP3.