Many methods are available and under development to make electronic information universally accessible, including adaptive devices, software, and human assistance. Libraries must consider such tools in trying to meet the needs of persons with disabilities in the design or provision of electronic information services. My library recognizes different classes of users. The mission and objectives of some libraries recognizes distinctions between classes of users. Public libraries may distinguish between residents and non-residents.
Special libraries vary their access policies, depending on their definition of primary clientele.
Establishing different levels of users should not automatically assume the need for different levels of access. The higher priority is free services. Charging fees creates barriers to access. Whenever possible, all services should be without fees. In any case, fees should not create a barrier to access.