Companies are becoming painfully aware of how expensive and time-consuming physical delivery processes are, and that they are not conducive to online business processes that are required over the Internet today. Online brokers, for example, send millions of trade confirmations manually to day traders, who originate their transactions online. Customers can choose to outsource this service or integrate it into existing networks, and they can even customize with IME's extensive library of APIs. Businesses can build automated and sophisticated applications that deliver confirmations, notifications, and alerts with the security and tracking capabilities that exceed services normally associated with physical document-delivery methods. IME supports both manual and automated delivery of all file types to any user with e-mail and a Web browser.
Senders have the ability to track documents, checking if they have been received.
Various security features are available in IME, including encryption during transmission and storage and password protection for user authentication. For highly sensitive communication, IME includes certificate-based signing and encryption features. Moreover, any level of security can be employed without requiring sender and recipient to use the same messaging software. Success Tumbleweed's IME Platform has been evaluated, piloted, and deployed by some of the world's largest businesses. Enterprise customers include Chase Manhattan Bank, Thomson Financial, and the E.U.'s Joint Research Council.