The table did provide some relief, but most students were not aware it existed. As it was the table only serviced 80 to 90 students. Another of the gripe fest suggestions was to have a financial aid flow chart. The flow chart informs students of the right steps to take in order to get their paperwork completed and receive their disbursements in a timely manner. The chart was implemented at the beginning of this semester and seems to have had a positive impact on the process.
Students can see the process written out and therefore have a better understanding of said process.
A suggestion that has not yet been addressed is the need for a flyer listing the top ten questions students usually have, or mistakes students usually make. The FA office also changed the Ability of Benefit Status forms to make them easier to understand. A problem with filing out Stafford loan paperwork was also addressed by the grip fests. Those involved feel the FA office should look at each student on a case by case basis in order to make an accurate determination of their status. One of the main problem students have had with financial aid is the time it takes to receive a check.