We all want better public services. Sometimes we can improve things by simply changing the way we work.
Some improvements cost nothing extra and some even save money.
This checklist is designed to help you find ways of financing these extra services by using private, rather than public, money. You may have heard about the Private Finance Initiative. This Initiative aims to involve businesses in sharing the financial and management risks for large projects and services. But the same principles apply to much smaller projects. It is often the very small improvements that mean most to customers, for example a toy corner for children in a benefit office waiting room.