Amquest's HyperModems are no speed slouches. I liked the two-headed serial cable that came with the external modem, ready for both types of serial ports without an extra adapter. The external modem doesn't support voice or fax on demand, but easy installation could make it a better choice for many federal users. The internal HyperModem comes in voice and nonvoice versions. I tested the voice version because of its potential as a reasonably priced telephone and fax management call center for small offices.
Users can run into port conflicts when installing cards.
That made configuration easier because the card didn't have to be removed repeatedly from the PC to change default settings. The Amquest voice and fax software works with BitWare from Cheyenne Software Inc. of Roslyn Heights, N.Y., and is only for Microsoft Windows environments. The messages guide callers to fax documents or voice mailboxes. Fax documents are created by selecting the Amquest fax driver as the printer target-no need to print then fax documents back into the system. For fax retrieval, users will get instant gratification if they call from the handset of a fax machine.