Programs and services are based on the most current knowledge base and the latest research. A needs assessment, action plan, and outcome evaluation are critical to program success and future planning. Students need comprehensive and integrated services. Effective Student Services programs are coordinated and implemented by appropriately trained and credentialed professionals in accordance with legal and ethical guidelines. Student Services staff maintain an awareness and respect for the unique needs, differences, and contributions of diverse populations.
Services based on functions and skills rather than disciplines and titles are most effective.
Student Services staff serve as effective student and family advocates. Students and families have a right to accept or decline services. Student services are best delivered in stable cohesive groups where students and staff know and care about each other. Students and families benefit most when services are delivered in a safe and healthy learning environment emphasizing continuity of caring and continuous progress. Prevention is more efficient and effective than intervention and treatment.