Clients and designers can see images or photos of their projects, schedules, updated CAD drawings, check programs and even show animations if available. These firms felt they have to provide this service and are sometimes required by clients, to be competitive. Several designers stated that there was a potential down side to the project-specific Web site if a client gets too involved in the project, checks the Web site too often and, consequently, comes up with endless suggestions and requests. Some of the other advantages to Internet use included saving money on couriers, cutting down on meetings and travel, great communication with related professionals such as engineers and architects, ability to order samples as needed and the abundance of product information. During these phone conversations with designers, another, contrasting problem was discussed.
Some clients still prefer to be presented with more traditional methods of delivery.
They don't want to have to log on to the Internet to check on a project and, in fact, they may resent it. They may want to see and feel everything on paper. Obviously, changing to a new technology takes time and some clients will need more time to get comfortable with these new options. The evolving face of the Internet and associated technologies is continually impacting our personal and professional lives. As designers who shape the physical world, we have a responsibility to keep current with these changes, not only for our benefit but to keep up with client's growth and change.