Initial contacts will vary, depending on individual differences and interests. A visitor usually wants to know what parish activities are available and the Greeter needs to be able to provide this information. The visitor may present a specific interest or want to discuss an area of personal concern with the clergy. An appropriate referral should be made promptly and the Greeter should be as supportive and helpful as possible. The Greeters are divided into 4 teams of 6 or 7 members and each group is responsible for coverage on one Sunday a month.
Team captains are responsible for assigning Greeters to each service and coffee hour.
If a Greeter is unable to cover an assignment they should find a substitute or call their captain. In light of the increasing Church attendance, more Greeter participation is needed. The Greeter wears a red carnation and name tag to help the visitor associate a name, face and function. This can be very helpful in a sea of strangers.