The lack of outside developer involvement was a key point in Zawinski's parting critique. But the fact is, there has been very little contribution from people who don't work for Netscape, making the distinction somewhat academic. Zawinski denied vehemently that the shortcomings of Mozilla.org were inherent in the open source model. Open source does work, but it is most definitely not a panacea. If there's a cautionary tale here, it is that you can't take a dying project, sprinkle it with the magic pixie dust of 'open source,' and have everything magically work out.
Software is hard.
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