I am the Activity Director on a sm. Care plan interventions. So long as you provided one to one attention to those who required it, thats all the surveyors looked at. While I was working at a LTC facility, the state came in and hardly looked at our program. During my last survey in Indiana our facility did very well,we had almost a perfect survey.
Small family run business with a positive resident oriented staff.
Now I am with a huge corp. and am not looking forward to survey. The state surveyors hit all PA long term and continuing care homes very hard this year. We got through it well, but many other facilities in our area did not. Many local facilities in my area are currently not allowed to admit new residents. And don't let the pleasant, participitative manner fool you.