You also need to communicate on issues such as experience levels, skills literacy, numeracy standards, dress code, policy on smoking and meal breaks. You should also let the agency know about health and safety issues. If you use temporary staff regularly, it might be useful to produce a short induction document for drivers so that the agency can brief drivers fully before they arrive for their first assignment. Integrate Don't treat temporary drivers any differently from those you employ direct. Make sure they have access to the same facilities as you own staff.
Temporary drivers are professionals too.
Before they leave the depot, give them time to check the oil. To avoid misunderstandings, we always ask the drivers to note any new damage with a senior employee and agree it in writing. Ensure drivers have enough diesel for the day and, if they are on a long journey, that they have a company diesel card or instructions on refuelling.