All laboratories utilized are licensed and approved by the State of Pennsylvania. All water quality test results show a purity that meets or exceeds the stringent mandates set forth by the State and Federal governments. No, fluoride is not added to the water. State and Federal law require public water suppliers to disinfect the water as a safe guard for the consumers against bacteria. Water leaks occuring on Water Company pipes as defined above, are the responsibility of the Water Company.
Water leaks occuring on customer pipes as defined above are the responsibility of the customer.
Water Company personnel are experienced, knowledgeable and available to advise customers of the best options for repair or replacement of a service line. First, Do your best to determine what the problem is in order to explain it. Water Company personnel are on call 24 hours a day. 365 days a year to respond. Appalachian's water is developed from wells drilled deep into the earth in areas where pure water of excellent quality is located.