An important part of change arising from IS is its impact on workers' jobs. IS professionals must consider how a new technology impacts tasks that workers do and how to redesign jobs. Job characteristics affect motivation and job satisfaction.
Technology forces changes in job responsibilities, task content and roles.
Technical systems affect the social system through allocation of work roles and relationships between tasks. Focus on designing tasks for workgroups rather than individuals. New skills may be needed. Alternatively, technology can enhance jobs by eliminating routine, repetitive jobs.