At first, this shocks their fellow trustees. But after a short while, that kind of spirit catches on. It is contagious. Applause for the Staff. Trustees provide accord and acclaim for good performance.
Trustees have a right to expect the very best possible from staff and the chief executive officer.
The truth is, however, that not every organization has a staff that comes up to this high expectation. When it does, trustees have a responsibility to let the staff know about it. It is amazing, the wondrous things that can be achieved when a staff receives its proper recognition. Good trustees give sacrificially. You knew I was going to get to this.