Included a daily listing of accounts not processed or fully processed overnight. Deletion of a screen should require additional keystrokes not just a single function key. Toll free access within state a toll call from outside Vermont. Jobs are updated constantly. Jobs are recorded on system by district office staff.
System is linked with mainframe for state's control.
Don't limit caller to only one area or job category per call. Some staff have better recording ability than others. Clean reports go directly onto mainframe. Prepares deposit ticket for banking. Getting the system operational takes time and troubleshooting.