There were 4,922 complaints filed with the BBB against moving companies. The Bureau satisfactorily settled 2,778 of the complaints. The previous year's yellow pages is another place you can find out whether a mover has been in business long. Unless the moving company is a larger one, ask to talk to the owner. Ask a mover for a recommendation from a satisfied customer.
Some people make the choice on the basis of the name or label of the moving company.
But that is not necessarily always the best way to go. There is nothing really wrong with using a smaller division company. Once you have selected the moving company of your choice, you should discuss the details and make sure that everything discussed is written in your contract. Some movers will add extra fees and charges in that were not discussed initially, Kolb said. Taking precautions in every area possible will help eliminate or decrease problems in a move, experts say.