Installed in control rooms, communications centers and dispatch centers in eight countries on three continents, RapidReach is helping industries and governments automating and making their emergency communications faster, more efficient, and easier. WinterPlan typically leads to instant cost reductions through a higher degree of efficiency and better utilization of resources. The sale of technically complex systems neither begins nor ends with a purchase order. Pre-sales services include analyzing customer requirements, developing specifications, doing feasibility studies and creating custom solutions. Post-sales services include installation, training and often consultancy.
Services also encompass on-going sales, technical and user support.
We stand fully behind our installations and offer a range of Support and Maintenance plans, which include extended warranties for all software and hardware supplied by us. Through our technical partners we are able to offer local support in many countries. The choice is yours. Either way we're just a phone call or e-mail away. Our support staff is available 24 hours a day, and is highly regarded for quick responses to support matters as well as for their friendly and helpful attitudes.