Sometimes the process can hang for a while. If you are looking for rapid response, a chat-room is the thing for you. It's purpose is to be a FEC question and answer forum. This list welcomes the novice as well as the FEC veteran. Everyone comes away a little more knowledgable from the discussions.
Topics have a wide range, and several questions can be addressed at once.
Questions range from daily train operations, to modeling the FEC in scale, to the creation of a Florida East Coast Railway Historical Society. It is free both in cost, and your ability to subscribe and unsubscribe. Messages will only be sent to current members of the list. You can even temporarily unsubscribe when you will be away for a while, and then subscribe again when you are back. But just not on a daily basis.