Users submit support requests, which can be easily replied to, closed, or forwarded.
Includes subject grouping and a powerful permissions manager to provide access to only the areas you wish. Also has the ability to store user's information. The scale is 1 - 10, with 1 being poor and 10 being excellent. Please be objective, if everyone receives a 1 or a 10, the ratings aren't very useful. You can view a list of the Top Rated Resources .