The reason is an odd inversion of management styles. Decades ago, many Americans hated work because they were treated like machines. The maximum efficiency standards of Frederick Taylor, a management theorist popular in the 1920s, pushed employees to perform their tasks as quickly as possible without regard for their feelings and motivations. Today, things have changed, says Hochschild.
Work now feels like home and home like work.
Hochschild a professor at the University of California, Berkeley, discovered that employers' efforts to make their workforce feel valued have paid off. In fact, the new management techniques have worked so well that many workers can't wait to get to their desks in the morning. It's very rewarding for them. There is laundry, cleaning, helping kids with their homework. Because everyone is so rushed, there is little time for socializing.