Services are available to public agencies at all levels of government.
The Department of Natural Resources, the Pollution Control Agency, and the Environmental Quality Board have all made use of the program. Minnesota also has a program in which civil and family disputes are referred by the state court to independent ADR providers, but which has apparently not been used for environmental cases. Having a central, neutral office is beneficial. Services can be provided quickly and efficiently. There was initial resistance to the use of EDR, as there is any time a new method for resolving disputes is used.