Writers should create documentation that is complete, accurate, and accessible to the user in style and presentation. Writers should obtain all available information and convey it the target audience accurately and in an effective manner as defined by the audience and the medium. Contribution to testing . The process of documentation is often also a process of product testing and quality control. Where this is the case, writers should be diligent in observing and reporting problems and weaknesses that may affect the user.
Writers often work with confidential material.
Writers should scrupulously observe requests from the client regarding confidentiality and disclose any ongoing relations with potential competitors. Creating product documentation usually has milestone tasks and periodic reporting. Writers should demonstrate progress or report regularly, and should meet deadlines or give adequate notice if that is not possible. Writers should be open to suggestions, and should keep the employer informed of difficulties. Writers should initiate discussions when they see that one side or the other lacks information.