Another important aspect of technology training is that it should be an ongoing process, rather than a 'set and forget' approach. Particularly because software is regularly upgraded with new capabilities, it is important to ensure that staff regularly refresh and update their skills through training. One way to achieve this is to include technology training in each staff member's training and development plan, with a commitment from the staff member and management that technology training will be regularly refreshed. Technical staff Technical staff, including permanent staff and external contractors, need more intensive training to enable them to perform effectively. This may take the form of university or technical college qualifications, or specialised training for technicians.
Some companies provide accredited training courses to a recognised standard.
These qualifications can be used as a guide as to the level of technical skill obtained by potential staff, and can be used by employers as a means of determining the suitability of applicants for technology jobs. As with non-technical staff, technical staff should also keep their skills up to date by regularly undertaking further training to refresh and update their knowledge.