Designate a scanning coordinator for your store. Develop procedures for all forms of pricing. Include ways to ensure that the price in your computer matches the posted or advertised price. Follow the law and develop a written pricing error policy. Make sure that all employees know your policy for pricing errors and what to do if a customer experiences an error.
Some retailers post the policy by each checkout register and the employees' time clock.
Develop training programs for store employees that stress your commitment to accurate pricing. Educate your customers. If an error occurs, make it easy for employees to fix the error. Give one employee responsibility for the accuracy of prices of all Direct Sale Delivery items. Make sure DSD vendors check with your representative before pricing items.