The training now emphasizes organizing around grievances at the workplace and includes role-play exercises to teach new stewards how to accomplish the tasks. Bautista also encourages stewards at larger worksites to hold regular on-site steward meetings to exchange information on what techniques worked or didn't work during grievance meetings. When you have monthly meetings and get the stewards talking and know what's going on, they can tell their own people. DHS stewards bring up worksite topics and try to solve them as a group. Many times the answers to a steward's problems lie with another steward.
Veterans sharing information enables newer stewards to begin representing members on their own.