In some ways, buying a service is more difficult than buying a product. Assistive technology services are any services that directly assist an individual with a disability in selecting, acquiring, or using an assistive technology device. A provider of an assistive technology service may be a certified or licensed professional, or an individual, organization or business that is knowledgeable about assistive technology. Examples of service providers include hospitals, rehabilitation engineers, technology information specialists, audiologists, occupational, speech, or physical therapists, rehabilitation counselors, special educators and product manufacturers and vendors.
Some providers also sell assistive technology devices and products.
This brochure suggests what questions to ask and what to look for when selecting an agency or professional to provide the service you want. Resources for additional help are also provided. The selection of which service provider to use is as critical as the selection of an assistive technology product and requires the same amount of careful thought. When shopping for a provider, use the same common sense and ask many of the same questions that you would when making any important selection. The provider should work with a consumer to ensure that the person receives the right device and is properly trained in its use.