He's established a presence on the World Wide Web but really doesn't know what to do with it. He's looking expectantly to the companies his agency represents for guidance and resources. Vick is finding e-mail a useful tool to communicate with producers on the road, with business partners operating out of home offices, with insurance companies, and clients. It's reduced the flow of paper in the office and promises to become a standard means of business communication. He sees this kind of target marketing as a serious threat to the agency system.
Some banks have excellent customer service.
They will not accept 'no' for an answer. They keep after their prospects until they bring them into their fold. That holds true for the USAAs of the world, as well. As agents, we're very concerned because we don't have the resources to do the kind of profiling and target marketing that is enabled by a credit card data bank. And then there's the World Wide Web.