Focus groups composed of prospective, current, and former students with disabilities were conducted at 10 sites nationally. The groups were designed, with participant input, to elicit student-consumer perspectives regarding the issues of supports and barriers in the postsecondary setting and the workplace. The results at each site were then analyzed across the groups to reveal both recurring and site specific issues. Student needs must be determined by the students themselves, rather than administrators.
Students have to fight for their entitlements.
There is a need for a comprehensive network of support services that work cooperatively. Disability support service providers should focus on the needs of individual students, without micromanagement. This may require increased staffing levels.