And so it was with some hesitation that I invested in an audio tape seminar on assertiveness training. To help me, the emphatically challenged, Sgt.
Steroids debunks common misconceptions about assertiveness just minutes into the seminar.
Assertiveness isn't an excuse to vent or tell someone off, she says. Done properly, no one's feelings will get hurt. And while I won't always get what I want, I will increase my chances. Gaining that, other benefits include increased self-esteem and improved communication skills. As important as knowing why to assert is when, says my audio instructor.