For map of BSU locations Most services are provided through contracts with a network of community agencies located throughout Philadelphia. Appointments are strongly recommended, but walk-in service is available. The BSU will make an assessment of the person s situation, determine the appropriate services and help the person access those services. Individuals also may contact their BSU for information on a variety of support groups and counseling programs. Families seeking services for children under three years of age should contact the ChildLink program.
Services are available to any resident in Philadelphia.
There may be a waiting list for some day programs and residential programs. The ChildLink program coordinates services for children from birth through age three who have special needs or may have developmental delays. ChildLink will help families arrange for an initial screening to determine if the child needs special services, then work with the family to coordinate and obtain services for the child's special needs. Case managers will also work with the education system and other agencies to serve children from age three to age 21. A method of providing services and supports where the family members and person with mental retardation, rather than the service system, have the primary responsibility for deciding which services will best address the family's specific needs.