The work order system and work order processing are being refined and changes are being phased in that will have a beneficial impact on our ability to deliver dependable and quality services.
Work order is a term frequently used in the facilities industry.
It transforms a request for service into an action document for evaluating and completing the requested work. When a customer submits a request for service by e-mail, snail mail or by telephone the Work Order Clerk in the Physical Plant must complete a computerized form in MP2. Before the form can be considered complete, the Work Order Clerk needs to obtain specific information from you. This will typically speed the process of the work request process. These entries must be entered from a selection in the the drop down list.