The biggest change in using the new KLPR Queue Manager software is the way you select a printer. DO NOT use the Chooser anymore. Printers will not be available there. Select a printer from the Print Dialog box or a Desktop Printer after you have formatted your document for that printer in Page Setup. See the links above for more information.
Several things happen in the background and on servers around campus.
Basically, your document is sent from your computer to a print server. The print server checks another server to see if you have logged in and have enough print quota. If everything is OK, the document is then sent to the actual printer. Sometimes something can go wrong. That's why it's so important to check Page Setup and Print options for the correct settings.