This is one reason the patient loses trust. Ms. Gordon stated that someone needs to ensure the control and safety for the patient. Dr. Carroll suggested interdisciplinary team training would help tremendously. Dr. Reiser said that it's the battle between the corporate structure and medical structure, but there's no obvious way of successfully integrating the two. Dr. Low stated that part of the problem is that this is a time of transition for health care.
Transition is always painful and creates a lot of chaos.
What we must do is create something beneficial out of the chaos, turn the chaos into opportunity, as Dr. Sparks suggested. Dr. Low hopes to see the institution create a model for health care that can address some of the difficult issues health care faces, such as those described here. Notes prepared by Laura Wagner, Planning Office.