There are public entity and corporate applications to kiosks. Public-based entities would include government agencies, charities, library systems, etc. For example, the State of Maryland has successfully implemented mall-based kiosks for automobile registration renewal and some other services. This can reduce the services traffic to Motor Vehicle Administration offices statewide, while improving the residents' experience with MVA contact. Corporate uses include advertising, sources of information or an ability to process a transaction.
Some airlines use kiosks to sell tickets in the airport and elsewhere.
Kiosk use is not only for people outside an organization. They can be good tools to introduce and train specific topic areas or employees that would otherwise not be using a desktop computer at work. A well-designed kiosk will be easier to use and have a shorter learning curve than most desktop multimedia applications. Uses may include educating employees about personnel policy, new product lines, and persuading participation in voluntary employee benefits. Rules for evaluating your use In developing your plans to use kiosks in your business, there are five issues that you must consider.