We are glad we can be of service to you. The entire reason that we started the program was to be able to help students succeed in their courses. However, Tutoring Services is not meant to be a replacement for attending class and studying.
Tutors are available to facilitate understanding.
Their responsibilities do not include teaching concepts from scratch and doing homework. Return all phone calls and emails from your tutor in a timely manner. Let us know if you haven't been contacted by us or a tutor within a week of signing up. If you need to cancel a meeting with your tutor, let them know as far in advance as possible, preferably at least a day in advance. If you don't have their name or number, let us know so we can contact them.