To be successful in the future, we must continue to focus relentlessly on the overall customer experience. By consistently exceeding expectations, we will develop lifelong relationships with our customers. A key part of our strategy for developing lifelong customers is what we call Customer Choice. We are committed to letting our customers choose the insurance and financial products they need from our array of high-quality, innovative products. And we are committed to giving customers the choice of how and when they interact with us through an agent, over the telephone or via the Internet.
Technology is an important tool in customer service.
But we believe there will always be a need for advice from a trusted partner. Insurance and financial services products can be complicated, especially when coupled with changing lifestyle needs. At Nationwide, we remain committed to giving customers avenues for the best insurance and financial services advice, allowing them to get the help they need in selecting the products that are right for them. The international marketplace gives us the opportunity to export our strong life, retirement savings and asset management capabilities to consumers worldwide. We sell life and long-term savings products in Asia, Europe and Latin America.