Candidate will be responsible for managing the facility and directing calls made to the main line. Candidate will also act as administrative assistant to high-level executive management visiting the facility. Responding to alerts, isolating and correcting network service fault conditions, coordinating with customer service, communication providers, equipment vendors, system administrators, and network service providers to correct fault conditions. Escalating complex failure conditions to network engineering or server administration for resolution. Maintaining network management systems, tools, and network documentation, tracking and reporting on network preventative and remedial maintenance activities, and generating statistical and administrative reports on network reliability utilization.
Salary varies depending on experience.