You may have a new computer that you just bought today, but the drivers for that modem may be 6 or more months old. Most modem makers provide the latest drivers for their modems on their websites. The instructions for downloading and installing those drivers will also be on the website, printing the installation instructions is recommended. We will help you with your settings for connecting to the Internet. Modem quality is another item to consider.
Some modems are cheaper than others.
Some modems don't work as well as others. KanOkla's Tech Store also sells modems. That's all I am going to say about that. There are hardware and software modems. The software modems are known by various names that include Winmodem, HCF, HSP and others.