With practice, the process of acquiring, converting, annotating, editing, and saving documents starts to make sense, especially if you follow the Quick-Start Guide. But for novices, the many steps through multiple screens will prove challenging. The Retrieval Desk was effective at pulling documents from TPO's database. However, the process was as convoluted as using the Index Desk. To locate a document, you can browse through your index hierarchy and pull up the contents of individual folders, or you can search for individual file characteristics, such as document number or keyword.
Searches support wild-card characters.
But other than that, the search function is very literal, and there's no support for searching with fuzzy logic or Boolean operators. Fortunately, if you move a file within TPO's hierarchy, the program monitors the move, so all links are updated.