Some agencies are required to appoint an Agency ADR Coordinator. This person identifies and reports on all the current dispute resolution programs. Each serves a specific group of agencies. Activities are coordinated through the Oregon Dispute Resolution Commission, the Department of Justice, Department of Administrative Services, and Governor's Office.
Services are available at no charge.
Susan Marshall serves agencies in the general government cluster. She works out of the DAS-Risk Management Division. It can be quick and cost-efficient. The Coordinators assist state agencies in a number of ways. Identify Opportunities to Collaborate Many people assume that mediation happens in a court case or it is a last resort when people cannot get along.