You will need to give a valid name and passcode before Command Center can accept your instructions to cancel or test your alarm. Anyone who has a key for your home and might need to disarm your system, should have a passcard and understand the procedures for canceling an alarm. Like most security companies, we recommend that you have your system professionally maintained at least once a year. We also strongly recommend that you test the system yourself in the interim. To do so, call the Command Center and let them know you want to put your system on test.
Some authorities also like to be notified when a test is being performed.
Conduct your test by arming your system and setting off devices or by using the test feature, if you have one. Call the Command Center to verify that all the signals you sent were received. When you're finished testing, tell the Command Center. Call us if you detected any problems. You can instruct Command Center to put your system, or any part of it, into test for up to 24 hours with verbal instructions.