FTP is the backbone of any online project and, as with HTML, learning how to do it well helps students to conceptualize how the Internet works. Like all subjects, students can memorize steps without gaining literacy. This can best be done by integrating technology within specific disciplines or tasks. As with learning HTML and FTP, getting inside of the computer helps demystify the technology. Encourage collaborative learning.
Students often learn best from other students and from helping other students.
Let them share their knowledge and ideas. Short infrequent sessions are rarely helpful. Longer intensive sessions work best. They can often be most successful if faculty members are rewarded for attending. Supply ways to follow up on workshops.