Our quality assurance program plays a significant role in each project, and has led to our maintaining a repeat business rate at approximately 85 percent. The conclusions must be substantiated, documented and technically correct. In addition, procedures for development and completion of the work must follow generally accepted scientific or engineering principles and any formally established formats.
Quality begins with the individuals assigned to tasks by project managers.
Our Knoxville facility also is licensed by the Tennessee Department of Health and Environment, Division of Radiological Health, to receive and test low level radioactive material. Our project team allows for four quality checks. The first is at the Task Manager level. The second and third are at the Project Manager and Senior Technical Review Committee levels.