Figure 34b suggests that those with one line do not have sufficient telecommunications technology training. One could also imply that given their potential for less employees or low resources, that their level of understanding of telecommunications could be at basic or different levels. Figure 35 shows that when asked how businesses keep up with data and information needs, a wide range of responses was received. However, significant differences exist by number of telephone lines, use of computer, years in business, and size of company. While many different scenarios exist for businesses, Diagram 1 shows a few potential profiles of how a business with certain characteristics might gather information.
Most businesses feel that there is ample information on telecommunications in the marketplace.
In fact, three quarters believe so. However, in the previous section, businesses were gathering their information from a wide variety of sources. It is suggested that, given the perception that information is already available, a strategy to consider would be to improve existing resources, improve content at these resources, and to better inform the business community of their resources and their benefit to Vermont business. Figure 36a suggests that those that show higher levels of satisfaction toward their telephone company also tend to believe that they have ample information regarding telecommunications. They claimed to be more informed on telecommunications issues or have more access to this information.