The main objective of this course is to provide exposure to most of the current tools and techniques for quality. Exercises will be used to provide hands-on experience with most of the tools. Examples from various companies will be included to provide variety. Saturday Practice with more tools. An overview of Deming, Juran, Crosby and others.
Quality is a personal priority obligation.
Review and relate to the course, five articles related to the use of quality tools and techniques. That is if the article is really about TQM, dig out the use or potential use of tools and techniques and discuss that. Guidelines for Student Papers. If the office is closed,you may leave your paper in the MOB paper drop box. The cover page for your paper should include your name and both your home and work phone numbers.