Each delivery team cleans their own truck in about twenty minutes. Uniformed delivery teams and great looking trucks are critical to the total customer service strategy. All trucks, which are low profile Navistar models, carry the Andreas Furniture image. Customers choosing to take their purchases home have easy access with a canopied parking area and a view of the warehouse interior from their reception area. The office area is mostly landscape layout with all personnel having an outside view.
Several microwaves are available in the break room for employee convenience.
Housekeeping throughout is outstanding. Bottom line, the facility is a friendly place for employees and customers and is exceeding expectations for efficient support of the company's overall goals. The major lesson to convey to readers anticipating upgrading any distribution function is to do the up-front planning and think ahead at least five years. Andreas Furniture has proven that planning has tremendous rewards. Daniel Bolger of The Bolger Group helps companies achieve improved transportation, warehousing and logistics.