Strengths are what ultimately resolve concerns. It is important to set up opportunities for families to show their strengths. Strengths are discovered through listening, noticing and paying attention. Strengths are enhanced when they are acknowledged and encouraged. People gain a sense of hope when they are listened to.
People are more inclined to listen to others if they are listened to.
Options are preferable to advice. Advice is basically disrespectful. Options provide choices. Empowering people is preferable to controlling them. A consultant is more helpful to people than a boss.