Incumbent provides supervision, guidance, technical assistance, and training on complex technical matters to staff and CADD users. Responsibility is assumed for oversight of projects requiring independent judgment in selecting, adapting, and as necessary, designing techniques to solve problems associated with CADD use and network connections for the Vermont Agency of Transportation. Incumbents in this class are expected to perform assignments with a high degree of independent action and provide assistance to civil engineering based individuals. An incumbent receives only general supervision on the most complex work.
Supervision is exercised over a technical staff.
Work is performed under the supervision of an administrative or technical supervisor. Supervises the maintenance of documentation on CADD procedures and updates the VAOT web site with updated changes. Provides support and technical assistance relative to user problems including gathering information to be used in the analysis of the problem followed by documentation of finding and proposed solution. Provides alternatives to major hardware problems through contact with to service personnel for correction. Ensures that technical assistance is provided with all CADD and Engineering related applications and related questions.