There are many reasons for this including lack of training, lack of administrative manpower, and improper configuration. Let us look at your system and provide you with a custom configuration and training plan so that your system performs up to its capabilities. The increase in productivity will show itself throughout your entire organization. Today, more than ever, the company that communicates the best is the company that sells the best. A properly configured system will allow you to communicate better within your company and to your customers.
Most companies rely on their E-mail system more than any other application or system.
When it runs smoothly, your office runs smoothly. Most companies realize how important the system is, and thus have the dedicated staff necessary to care for the system on a full-time basis. That means that they take care of the system by fixing problems as they arise. With the right amount of staffing, this approach works although with intermittent system outages and down-time. It puts the administrators in a never ending loop of fixing problems and NOT having to time to care for the system, document the processes, or develop routine maintenance procedures.