With advancing technology, employees are assuming more responsibility for grammatically correct business correspondence. This course will prepare the employee for today's business world. This program teaches fundamental interaction skills through key principles and interaction guidelines. Learn to recognize and overcome communication barriers and interact effectively with managers, co-workers, customers and suppliers. 4091-0055 Meetings can be a source of frustration or they can be a productive use of everyone's time and talent when they proceed efficiently, generate good decisions, and result in clear action.
Participants learn that the success of the meeting depends on the leader and the attendees.
This course provides an opportunity to learn key steps and useful tips in preparing for and giving effective presentations. Experts will provide information on social security, deferred compensation, the Tennessee Retirement and Insurance System, financial planning, legal issues and much more. Learn to write letters and reports based on the reader's needs. This program addresses the concerns of defining harassing behavior, preventing situations in the workplace and resolving the resulting problems when sexual harassment occurs. 4034-0081 State employees who represent their agencies to the news media have a unique opportunity to communicate a positive image of State Government to the public.