Quality is a sensitive issue when it comes to arts and crafts products.
It is not uncommon for buyers from more advanced economies that work with large automated factories to expect a very uniform and standardized product from a supplier. This is a reasonable expectation if the supplier has a highly automated and sophisticated manufacturing operation. However, this is not the typical condition in a craft making operation. In fact, automation and standardization is almost a contradiction to the craft concept and process. Both producers of craft and buyers of craft must be reasonable.