It aids greatly in help desk applications and security monitoring. If you install the load-balancing option for MetaFrame, there is an additional tool to set the parameters that determine the load per server within the farm. This allows a server to automatically reroute incoming logon requests to other servers. You can set these criteria individually, or to make things simpler, Citrix gives you an Overall Adjustment slider bar that lets you set the overall calculated load of the server, an average of all the other parameters. The installation process for TSE isn't too different from that of NT 4.0 - not surprising because it is NT 4.0 with system files modified for the multiuser features.
Setup is simple.
It took us about 30 minutes to install it. MetaFrame's installation was equally quick. Because you can't have the local client hard drives and the MetaFrame server drives mapped to the same drive letters, the product also asks you to specify how local client drives are to be remapped. With both products, you should install application software through the Administrator account on the server because the applications' initialization files need to be mapped to a common system directory for all users. Applications such as Microsoft Office were created for single users.