Lorraine Lew-White Program Manager San Mateo County EHS Using Envision compared to our prior system is like the difference of flying and walking. We were able to go from using four computer systems to just one. Defaults provided from screen to screen speed our work considerably. Decade meets on a regular basis with the user group and is always open to changes that will enhance the program and benefit the users. They keep updated on state laws that will affect us.
Updates are always ready for use when new laws come into effect.
The ease of report writing makes it easy to customize reports to fit your particular needs. I had a very bad experience with another software solution provider on a different project for a different group, so I appreciate it when a vendor has its act together. Dealing with them versus dealing with you is like night and day. I have always felt the difference is that you are more in tune with customer needs, and always seem to be willing, ready, and able to help out. I also knew you were a good company based on how you handled the bid presentation versus the other vendor we were looking at - again night versus day.