Customers agree to supply appropriate payment for the services received from SunWestNet, in advance of the time period during which such services are provided. Customers agree that all setup fees are non-refundable once setup is completed. Customer is aware that if you are paying by credit card, prepayments will be billed and charged automatically, and that SunWestNet may apply the amount due to the provided card at any time. All statements are sent to customers via e-mail. Customer understands and agrees that SunWestNet shall not be responsible for any charges or expenses that customer may incur resulting from overdrawing customer's bank account or exceeding customer's credit card limit as a result of an automatic or manual charge generated by SunWestNet pursuant to this authority.
Timely payment is crucial.
If customer's account is in default and their account is sent to collections, customer will be responsible for any collections fees that may apply. The minimum contract length for any of our services is 6 months, for Network Access and Dedicated Server services. Customers can change programs or services as many times as they want. There is NO upgrade fee to change to a higher Dedicated Server Plan. All fees paid in advance of cancellation will be pro-rated and refunded by SunWestNet to customer if SunWestNet initiates its right of cancellation and customer is NOT in violation of these Terms and Conditions.