And your career will likely move forward, instead of stalling out or going backward. The Commitment to Serve Others. Being a good citizen of the community, putting duty before self. In the modern consumer economy, service quality matters more and more. In the future, people will expect everything to have the convenience of these service leaders.
Patients have difficulty evaluating clinical care quality, but they can evaluate service quality.
These are all things that patients notice quickly, and make immediate impressions on how an organization is judged. Let's focus on excelling at things that matter to patients. A group of devoted staff are taking this to heart. This voluntary group is called Excellence in Service . For more information about this good work, contact Carolan Wishall , patient relations.