Others put their heads in the sand. What Home Depot is really worried about is its customers going straight to the manufacturer and bypassing the retail level. Going head to head with Home Depot won't be simple for any company. Stanley Tools, for one, scrapped its e-commerce plans in the face of Home Depot's threat. Sometimes, all a customer wants is to buy something and use it right now .
People are still willing to pay more for superior service, even online.
Few retailers will be able to sustain prices so low that they can't make a profit. Although low prices might bring customers to a site, discounts alone won't necessarily keep them there or convince them to return. Online, a store that provides complete information from a variety of sources can be more valuable than a single site that provides only its own or partial information. Shopping With Bots Online comparison shopping is available at a wide range of sites. Some claim to scan 50 million products.