Log into your internet account and open your browser. Click the Options tab. Click the Personal Information box on the left panel. When I try to open attachments from my student account on my computer it says bad request. There is a problem with Netscape 4.x.
Someone sends an attachment with spaces in the file name.
The receiver of the message accesses their e-mail over the web using Netscape 4.x. When they try to download the attached document, the URL that Netscape requests from Messenger Express contains spaces in it. This ONLY happens under 2 conditions. They are trying to download an attachment with spaces in the file name. Use a different web browser to download their attachment such as any version of Internet Explorer.