If they don't help, please be sure to continue on with the rest of this document. Upgrading your Modem Firmware Please be sure you have the latest v.90 firmware available.
Most modems are now software upgradable.
You can download a program that will upgrade your modem to a newer more reliable version of v.90. Try using our modem firmware listing page to find a firmware upgrade for your modem. Commas after the Phone Number As odd as it sounds, this often works with modems. Try adding from 3 to 6 commas after the phone number in your computer setup. The reason this sometimes helps appears to be because some modems become confused by the sounds other modems give out when first answering the phone call.