Highly interactive, dynamic, and cutting edge, as well as instructionally sound. Develop an increased sense of professionalism. Generate opportunities for increased sales and profits, while maintaining high levels of customer satisfaction. Cost effective, leveraging the value of J.D. Power s unique vantage point within the automotive industry. TAB Products TAB Products Company provides file storage, management, and retrieval systems to customers whose very success depends upon efficient access to critical business information.
TAB also manufactures and markets office furniture and equipment.
TAB was acutely aware that its sales force needed to be more proficient in analyzing, defining, and delivering solutions for document-intensive companies in a way that was custom fit to the unique requirements of each organization s existing storage and retrieval culture. Since a significant portion of TAB s sales representatives are independents working in remote sales offices, the challenge was even more formidable. TAB invited JRC to study its current sales training situation and make recommendations about how TAB s sales training should be structured, designed, and delivered. After conducting an extensive investigation, JRC developed a Sales Force Training Needs Assessment Report. Identified high-priority training needs for the sales force.