When necessary, they confer with legal counsel if a claim is disputed and litigation is forthcoming. If needed, they are even called to testify in court. Customer service and communication skills are stressed as well because so much time is spent in contact with customers. The individual's educational background helps determine the specialty in which he or she works. For example, an adjuster with a legal background may specialize in handling claims for workers' compensation or product liability.
People have insurance policies on everything from their cars, boats and homes to their businesses.
With the number of these policies growing, the number of jobs in this field is expected to grow by more than 20 percent in the next eight years, according to The Handbook. Copyright 2000 Rochester Democrat and Chronicle.