Face the person directly and continue speaking at a normal volume and rate. Rephrase sentences rather than repeat them. Do not cover your mouth or look away from the person, such as to take notes, while you are talking. Communicate in writing, if necessary. When a sign language interpreter is present, it is best to face the person and speak normally.
Visual Impairments Ask if any particular assistance is needed.
Orient the person to the area, explaining where major furniture is located. Keep doors fully open or closed to prevent accidents. Offer to read written information for a person with a visual impairment, when appropriate. Don't assume the person will recognize you by your voice even though you have met before. Identify yourself by name, maintain normal voice volume, speak directly to the person, and maintain eye contact.