The proliferation of computers in the world has put the power of the computer into everyone's hands. This has brought many changes into the work and home environment. In addition to providing increased resources to perform one's job, it has also created the need for individual users to have a greater understanding and knowledge of their computers.
Many problems are too complex for the average user to understand or resolve.
Also, there is an increasing demand for effective communication and interoperability among dissimilar computers. This need has promoted the benefit of prevalent standards or guidelines, so that staff in all companies can use their technology resources effectively to share information and data. In response to requests for assistance, Star- Z provides resources for the evaluation, purchase, installation, configuration, and troubleshooting of computers. Complete technical documentation for all new hardware must be made available to Star-Z at the time of installation. If new equipment does not perform as expected upon installation, Star-Z will contact the vendor and work with them to solve the problem.