If a radio is visible, try to notice where the tuning dial appears to be set. During meal service residents who choose to eat in their rooms, but require assistance don't always get that assistance due to shortages of available staff. Often too many aides are assigned to the central dining rooms leaving only a skeleton crew to care for individuals left behind. When residents do eat in dining rooms, many times the servers are not very accommodating. Some may even get to be a little rude.
Residents prefer fresh ice and water every few hours.
Some facilities may only distribute water once a day. Look inside rooms, water cups and pitchers should be out in the open and very obvious, especially if they were recently placed there. Nurses are not always careful about distribution of medications. Residents may not remember every name of every medicine, but they do remember things like eye drops, creams, colors of pills, how many pills, and the order in which they should be given. Sometimes this shows up as a State Deficiency, especially if it happens frequently.