Some owners are hands-on.
Most recommend that you develop at least enough expertise to evaluate and choose among technology options. A self-taught technoid, Ballenger first acted as Capital Savings' IT manager and personally laid down its network wires. As Capital Savings grew, Ballenger couldn't afford to drive 30 minutes to fix a broken printer at a branch office. In-house expert . Employees who are adept at using your company's technology may turn out to be in-house experts.