Student Assistants are critically important to the Libraries, and we hope that your work experience here will be rewarding for you. Your contribution to our efforts in attaining the Libraries' goals will be appreciated by your supervisors and other permanent staff of the Libraries, as well as our many patrons. Always make an effort to be courteous and helpful. If you cannot answer a question, find a staff member who can.
Misinformation can be worse than no information.
Directing a patron incorrectly can cause a great deal of frustration, especially if this happens repeatedly. We expect our student assistants to be considerate, responsible, and conscientious on the job. Breaks may not be taken at the beginning or end of your shift. Your supervisor has the authority to schedule your break. Personal use for homework, e-mail, and browsing the internet is not permitted on work time.