Try several local access points to be sure that you are connecting properly. If you have any difficulty, please follow the instructions in the Troubleshooting Tips for getting support while roaming. Note that if you are not using the iPass MCM, which has an automatically updating phone book, consult with us to make sure you have the most recent iPass phone book before you travel. You should be sure your client phone book is updated monthly as numbers frequently change. Understand that modems function differently around the world.
Many countries have different telecommunications laws and practices.
Check with your modem supplier to ensure your modem will be compatible with the phone systems in the country where you are traveling.