All arrangements must be coordinated by the Assistance Provider. Repatriation of remains The Assistance Provider will arrange and pay for the covered services incurred to return the insured's body to their place of residence in their home country if the insured dies during the course of their trip. Covered services include, but are not limited to, expenses for embalming, cremation, minimally necessary casket for transport and transportation. Team Assist Plan services Medical assistance Medical referral for physicians, hospitals, clinics or any other medical service provider requested by the insured. Service is available 24 hours a day, worldwide.
Phone calls are free.
The Assistance Provider will monitor the insured's progress and update the family or the insurance company accordingly. Emergency message transmittals will be forwarded by the Assistance Provider to and from a family member, friend or medical provider. The Assistance Provider will advise how to obtain or to send emergency funds worldwide. The Assistance Provider will provide referral to the most appropriate banking institution, travel service bureau, electronic teller machine or other means available. The Assistance Provider will assist in obtaining replacements for lost or stolen traveler checks from any company, i.e., Visa, MasterCard, Cooks, American Express, etc., worldwide.