The second one is the OEM products which are sold mainly to system builders, such as Compaq and Dell. The OEM products are of the same quality and often carry the same manufacturer warranty as their retail counterparts. They also often include supporting materials such as manual and drivers when applicable. Manufacturer-refurbished products with manufacturer warranty will occasionally be available and WILL be specifically marked as such. We give a one-year limited warranty for the majority of the items we carry unless it is specified elsewhere.
Monitors typically have a two to five year warranty from manufacturers and hard drives have three.
The limited warranty does not include physical damages or problems caused by common errors such as virus. Customers must submit an online Return Merchandise Authorization request . See our Warranty Policy for more details. Go to Top - Home Customers should check for accuracy and discrepancy between what was ordered and what was received within seven calendar days after receiving the goods. Customers must submit an online Return Merchandise Authorization request before returning any goods.