Racial minorities get less play in historical accounts than majority races. To find the marginals, look for the points of struggle, resistance, and conflict in organizations. Marginals occupy the borders, the shadows, the spaces between and beyond the main and central and dominant discourse. Excluding the stories and voices of the dominated by ignoring anything that does not fit the progress myth which institutionalizes privilege and marginalization. A story or account.
People narrate in conversations and in written texts.
The normative worker is the average worker. The normative manager is the average manager. In either case, the point is discourage performances that are too weak or too strong, so as to increase standardization and predictable control. Organizations encourage us to be average, not to be deviates, not to rebel, and certainly not to innovate. To norm someone, is also to capture them as an average category, something that is predictable and controllable.