Even able readers do not use many health care materials because they are not appealing or user friendly. Perhaps the vast majority of patients we label as non-compliant are actually overwhelmed and unable to understand and use the information we give them. There is information overload and the information is not organized. The message and the desired behavior change are not clear. The pages are crammed with too much information.
Sentences are too long and complex.
The language level is too sophisticated. Develop User Friendly Materials Several readability formulas, such as Flesch Reading Ease, Fry and SMOG, can be used to measure a document's readability. The average number of words per sentence in the document should not exceed 10. The average number of syllables per word should be less than 1.5. Provide simple explanations for difficult words that must be used.