Key topics include transportation, inventories, warehousing, materials handling, order processing, packaging, pricing, customer service standards, and warehouse and retail location. Effective management of the physical supply of goods and services to manufacturing and service companies is the focus of this course. The course is designed to provide an overview of the management problems associated with acquiring and maintaining the flow of material supplies to a firm, and to sharpen decision-making skills as related to materials supply within the broader scope of logistics and the firm as a whole. Topics include purchasing, inventory control and supply scheduling. The areas of acceptance sampling, process control, total quality control and an introduction to industrial research are included in the course.
Methods engineering is introduced as an important underpinning of the quality control system.
Managers operate in an environment where consequences of new technologies need to be understood from an economic and social perspective. Spring and Summer LHRP 4 22. This course investigates human resource management from the perspective of both the individual manager and the total organization. Additional topics include performance appraisal, organizational justice and complaint-handling and human resource development. If you're not on the shelf, you're not in business.