Fading Into the Background Corporate America is full of people who quietly do a good job every day and wonder why they aren't further ahead. To move forward, you have to be noticed. Don't be afraid to take risks, get out of your comfort zone, and toot your horn occasionally. Management likes shakers and movers, and they are invariably the ones who end up getting promoted. Troublemakers who undermine their own team cannot be trusted.
Most customers leave companies because of lack of concern.
People won't stay in one place long if they don't feel valued. Make sure you are never the cause of ill will between your company and a customer. When it comes right down to it, they are the boss. And they can fire everyone in your company by taking their business elsewhere. You'll be thought of this way if nothing sticks to you.