The purchase price includes installation disks and instructions, reference manual, on-screen Help, and 90 days of free, unlimited technical assistance using our toll free number . Customization, data conversion services, and add-on modules are priced separately. For complete product pricing, click here . A two-year contract is normally required. A. Technical support is readily available.
Technical support is included in the Web version as part of the basic service package.
I can't get support. MDSS has been working with firms in the market research industry for nearly 15 years. MDSS is committed to on-going product improvement and total customer satisfaction. A. MDSS offers free one-day training classes several times per year in Indianapolis. Special arrangements can also be made for on-site training at your office.