Work performance standards have been established for all frequently occurring tasks and are used to gauge performance. An estimating system is used that provides accurate estimates of labor and material requirements in order to plan the execution of work and analyze actual costs. An effective communication system conveys the roles and responsibilities of the department to customers and others. Facilities maintenance and operating units are involved in the planning and design of new facilities. Design guidelines that incorporate such elements as energy consumption, operating costs, maintainability, accessibility, and safety have been prepared, updated and utilized.
Processes are in place to demonstrate the effectiveness of recruiting and retention programs.
Performance Results Summarize the facilities organization's performance as it can be assessed through campus appearance, employee satisfaction and motivation, systems operations, expenditures, and customer satisfaction. Describe the tools used to assess performance. The appearance of the buildings and grounds is in keeping with the surrounding community and stated image of the institution. Conditions are maintained within the standards adopted by the Institution. The cleanliness of the buildings is in keeping with the image of the institution and the activities associated with the mission and program.