Minor deviations from the plan are not significant. Major differences between the plan and how the project was actually accomplished indicate poor project management or a poor plan. Reporting Were you kept informed of the progress during the project. Were variances from the schedule and other problem areas reported promptly. Expertise Is the expected expertise reflected in the finished project.
Recommendations Are the recommendations submitted by the consultant workable.
Was adequate information provided to implement them successfully. Once they were implemented did they perform as expected. Did the consultant follow up with you after the completion of the project and offer assistance where needed.