This may or may not be the same as the mailing address. Mail will be directed to the permanent address only when the mailing address is not current or after the student withdraws from the University. To update a permanent address, contact the Graduate Records Office. Name changes must be made in writing to the Graduate Records Office. An official transcript of a graduate student's work at the University is available from the Graduate Records Office upon presentation of a picture ID and appropriate fee.
Processing normally takes less than a week.
The University of Massachusetts Amherst issues only official transcripts. An unofficial copy of a student's academic record is available for a nominal processing charge at the Graduate Records Office. This copy contains a listing of courses taken, grades received, examinations passed, and degrees awarded. It is available for student use only and cannot be considered an official transcript under any circumstance. The Family Educational Rights and Privacy Act of 1974 protects the privacy of student records, ensuring that the University will not release a transcript or personal information about a student to a third party without the student's knowledge and consent.