The Dispute Resolution Service staff can discuss your particular issues and assist you in determining the appropriateness of mediation. If mediation is appropriate, the Dispute Resolution Service staff will assign a mediator from its pool of certified mediators. The Service has 46 certified mediators available in 14 locations throughout the state. Mediators have received intensive training in conflict resolution skills, negotiation skills, and problem solving techniques. Additionally, each has obtained experience by completing practicum requirements for certification.
Mediation is an effective conflict management process for resolving disagreement in the workplace.
Their role is to assist the parties in communicating their individual needs and in seeking agreement or settlement to the dispute. Benefits of Mediation Mediation is an informal process. Mediation is quick. Mediation is inexpensive. Mediation is confidential.