Wilkins said it is important that any solutions the Vista committee recommends be beneficial and acceptable both to students and to providers of services. The committee will involve the university community at all points in the process. The Vista committee's first tasks involve comprehensive assessment efforts, which include gathering information from service providers at BYU and at other universities, from students, from parents, from alumni, and from university leaders such as deans and directors. Other steps will include designing a model of student services based on feedback from assessment, identifying helpful technologies and engaging consultants as necessary. The welfare of the student is paramount.
Technology is an enabling tool in the provision of student services.
Committee members will seek, listen carefully to, and consider thoughtfully comments and suggestions from all stakeholders. Community, i.e., mutually supportive persons working with good will toward clearly established goals ought to characterize the development and provision of student services. The organization of BYU's student services ought to provide for continuous assessment and improvement of its principles, policies and practices.