More kids call during the day, when they're home alone or they're bored.
Sometimes they're just bored and there's people there. Maybe the best part of working at Headquarters is the other volunteers, because it's a group of extraordinary, energetic, motivated, caring people, who aren't just willing to listen to callers, who are willing to listen to their fellow volunteers. The calls are serious and intense, but the training really prepares us quite well. And I feel like it's made me more resourceful. I think that, in a bad situation, I really know what steps to take, to make myself feel better.