They must explain government policies, procedures, and objectives. They must model the enthusiasm, hard- working attitude, competence, and commitment to quality and growth that they expect from others. With their own staff or groups, they must be able to build a cohesive and cooperative team while, at the same time, honestly confronting issues that occur at all levels of the organization. Asks for help in solving problems. Communicates a vision of challenging goals, growth, and progress.
Models commitment, energy, and interaction.
Builds trust and unity. Sets measurable and achievable Results Expectations. Provides feedback and coaches to improve performance. Shares his or her own feelings or issues to develop trust. Gains others' understanding and commitment to courses of action.