She listened to my plight, researched my driving record and faxed me a temporary driver's license that same day. I wish that I could recall her name to thank her because she saved the day, the week and the entire business trip for me. Lynda Lloyd faxes her concern that I have held back positive comments on the MVD while allowing everyone to vent. Yeah, your view is in the minority, but you're not without printed representation. But Linda also has a few very good points.
People hide information, lie, cheat and steal.
A system of checking documents helps ferret those people out. And rudeness can begat rudeness. I am closely related to someone who works there, and I want to give you an idea of what goes on on the other side of the counter. Therefore, there is no intrinsic reward in learning all aspects of this position. Each operator must master a book of rules and procedures nearly four inches thick.