When this happens, you get multiple copies. We apologize for any inconvenience and will continue working to eliminate this waste. You can place an order by telephone, mail, fax, e-mail, or online. If you are outside the continental United States, payment must be received in advance in U.S. dollars on a U.S. bank. Your location and tax exempt status determines whether you will be charged sales tax.
Tax is calculated on the total amount billed including shipping and handling charges.
You can return any IRMI book or print reference manual within 30 days of your purchase for a full refund or credit. You can cancel a subscription service at any time and we will return the unused portion of the subscription fee. Click here for information . I am a current subscriber but have misplaced my manual. Since you are a current subscriber, we can replace the manual at our replacement cost.