More timely status information is available via Hypernews. Information on scheduled outages is posted to the Computing Outage Hypernews. Detailed information on known software problems is avaiable via Remedy. Recipes for coping with significant known problems, etc, are posted to the Authoritative Recipes Hypernews. If all the above don't provide an answer, collaborators can get help from their colleagues on a best-effort basis via the Preliminary bugs Hypernews.
Some items require a more rapid response than can be guaranteed by the above means.
Rapid response will be provided through a network of beepers and cellular phones - See Above . If a significant problem has not been resolved in eight hours or the computing coordinator cannot be reached, the BaBar spokesman should be notified.