These are people who just want to do a good job. We all do a better job if we understand the context of the work we are doing. Hire qualified people and give competitive compensation. Some practices pay the absolute minimum, said Dorothy R. Sweeney, vice president of The Health Care Group. No wonder turnover is high.
Turnover generates hiring costs and undercuts efficiency.
It takes time to get to know the patients, the idiosyncrasies of physicians and the system of patient flow, Ms. Sweeney said. Consider offering a few thousand dollars more than the average salary for your area. It will cut your after-tax income by only a few hundred dollars a month. N.C. Hire enough people to handle the practice s ebb and flow. Because patients tend to flock to primary care practices on Mondays and Fridays, you may need an additional person to help check patients in and out those days, experts say.