Maintains a Full Service Group through our Industrial Technical Services Division. With over 60 years in the weld control industry, we have the experience to insure a rapid diagnosis of your problem. A full description of the problem, including relevant history. I T S maintains a toll free phone line for customer support.
Phone support is provided at no charge.
Often we are able to resolve problems over the phone. This should be the first step, when control problems are suspected. Many times the problem is determined to be external to the weld control, by eliminating the weld control, time and money can be saved. Our engineering and technical staff are only a note away using their dedicated email address. If your problem can be handled over electronic means, we invite you to use this means of communication.