Nynex has our phone system screwed up again. We once more asked them to remove the fax line from our hunt group of voice lines and they did. They disconnected the fax line. MIS got in touch with Anne Gethe at the Nynex Business Center, and explained the situation and demanded the fax number be re-instated. The saga continues.
Some callers get the fax machine.
This was supposed to be cleared up on monday, but they goobered big time. Mike was the rep this time, and the ticket number is D58F6248. The 20-minute job turned into a 2 hour job as Nynex had a few things messed up at first. My ear got sore talking on the phone, luckily things are all set now. Some callers get the fax machine.