This concurs with one of the comments submitted that it would be difficult to comment on the price of a journal if it is crucial in one's field. A copy of the survey results will be forwarded to the deans of each school, department heads, and library coordinators. Concerted efforts to articulate your urgent needs may convince the Administration to find the money for these e-journals. Making one that works well is hard. Usability is a measure of how easy it is to use a product - in this case a web site.
Several things can quickly improve usability.
If you use icons for navigation, make sure they are consistent, and that their appearance reflects their function. If your target audience is multilingual, consider having multilingual pages. Include a search engine, and examine its logs to see what people are looking for, and make it easier to find. Consider a site map or other alternative view of your web site's contents. Don't rely on Flash, Java, or Javascript for primary navigation options.