The officer escorted him out. My supervisor at Metropolis used to say, 'It's show time,' when our shift started. Looking good helps with the tips, Olivares said. But you don't have to look like a movie star. Good customer service with a smile is the most important thing.
Waitresses also have to keep their work stations clean.
Two butts in an ashtray, and I move them. Physically, the job is harder than it looks. A full tray, with 16 or 17 drinks and ashtrays, weighs 20 to 30 pounds, she said. During a busy shift, she'll serve 400 to 500 drinks, she estimates. Carrying heavy trays through often-crowded spaces is bad enough.