Decision making requires gathering information. It also involves communicating with others to obtain information and to implement decisions - and goals. Many Canadians have some language or communication challenges. For example, their first language may not be English or French, they may have a learning disability, or they may have a lack of education. We are living, increasingly, in an information age - multimedia, Internet, World Wide Web, hyperlinks, and so on.
New opportunities arise.
New mistakes can be made. Old ways change. New ways arise. Those who get ahead and succeed are often those who have been able to effectively access new and relevant information and factor it into their decisions. If an individual has difficulty acquiring, interpreting, or using new information, he or she can be at a significant disadvantage.