You will be given a quote for your package that will be valid for 3 to 7 days. That deposit is fully refundable if we are not able to confirm your land arrangements at the agreed upon price. If the reservations are confirmed, however, the deposit becomes non-refundable, but its amount will be applied in full towards the final payment. A full payment for airline tickets is usualy required within 1 to 14 days of making the reservations. Documents are issued after payment in full is received in our office.
Some tickets are fully non-refundable.
All tickets are fully non-refundable if not delivered back to our office before the scheduled departure date. There are no refunds processed for cancellations on the day of departure, or in case of a no show . Local tours, assisted transfers, train tickets, and customized services must be cancelled at least 14 days before departure, or no refunds will be processed. Purchase of optional cancellation insurance is strongly recommended. Additional charges might apply on exception basis, and you will be advised of the specific cancellation policy at the time of payment.