Skill in the operation of standard mail room equipment, such as envelope opening and sealing machines, date stampers, binders, etc. Thorough knowledge of the contents, arrangement, and filing procedures for subject matter, historical, and numerical filing systems used by the organization, including types and purposes of documents kept presently and in the past. Knowledge of the functions of the organization in order to locate required materials in any of several possible locations and to classify and cross reference materials accurately. Knowledge of records management procedures for a variety of filing systems. Knowledge of the organization's record transfer and archival practices.
Most work is performed independently.
The supervisor approves any deviations from established procedures and spot checks work for accuracy and compliance with guidelines. Guidelines consist of oral instructions and written guides, which may not be applicable in every situation. Judgment is required to determine which of the guides to apply in specific cases, and to adapt procedures to accommodate unusual situations. Written guides include mail and file management handbooks, classification guides, office codes lists, and organization and telephone directories. The work involves classifying, filing, cross-referencing, and indexing of a variety of materials and a full range of mail procedures for an organization consisting of 150 or more subunits.