Job performance must conform to all CPW policies and procedures. Specific knowledge of CPW Environmental Management System policy and procedures. Ability to express or exchange ideas by means of written and oral communications with customers and staff. Ability to identify, reach, and handle documents as required to perform the essential job functions and to maintain an accurate record keeping system. Ability to perform tasks during extended periods while seated or standing.
Regular attendance is required.
May represent Customer Services in interdepartmental meetings, on committees, on project teams, and in related professional conferences or workshops as assigned by management. May be assigned responsibility over independent projects as assigned by management. To cross train in additional customer services functional areas as assigned. May conduct training programs in customer services techniques as required. To substitute and perform the duties of a CSR in or supervisor of other functional areas as assigned.