The Spokesperson contributes to the discussion and speaks for the team, requests a facilitator consult if the team wants it, and checks the team's CTQ responses against the Performance Criteria. Choose the role you're most comfortable with. The Facilitator observes the groups as they work, assesses the quality of their work, and intervenes if needed. Each team should read through the entire activity, then follow the steps of the Plan section to do the activity. Facilitator Interventions Team members are performing within their roles.
Responses are specific.
More than two advantages and disadvantages are identified so groups can prioritize the more important. Explain why the group chose the number it did.