If your staff doesn't understand that, then you're facing a major challenge. As anyone who's ever been to Paris will tell you, a little high-school French is better than a lot of Pig Latin. CalFed's Jenkins attributes a good deal of her business success to translation. Technologists like to use acronyms. Instead, technologists need to learn the vocabulary of business.
Techies use a lot of jargon.
Businesspeople use jargon as well. But it sure wouldn't hurt. Even if enrollment at the local college is out of the question, cracking the books isn't. It's important, according to Galloway, to develop an appreciation for the ramifications of living in a market economy. Book learning is just the first step to a good business education.