If you have a MCTS Reduced Fare Photo Identification Card for disabled persons or a valid Medicare Card please have the card and your fare ready when boarding . The card needs to be shown to the driver prior to depositing the fare. Also, when paying the fare, be sure to ask for a transfer slip if you need to transfer to another MCTS route for your trip. When you board the bus please inform the driver of your stop to help him anticipate when you may need assistance. This will also ensure your stop will be announced.
Operators automatically announce stops at all major intersections and other stops by request.
When the bus arrives, remain at least five feet from the door where you will be entering to allow other passengers to get on or off, and wait for the ramp or lift to be lowered. For a lift-equipped bus, first determine if the equipment is located at a front or rear door. The driver will tell you when the ramp or lift is ready for you to board. With a lift, board the lift backwards, lock your wheels in place and when the driver indicates that the lift has elevated you to the proper level, proceed into the bus to pay your fare. Wait until the driver has lifted and locked in place temporary seats to create space for securement of your wheelchair.