All of these benefits were included in the price of the ticket and were very attractive additions. I would probably fly them again if the cost remained the same. I travelled with All Nippon Airways a number of times last year from London to Tokyo in economy class. I thought the service was very friendly and competent and the food was exquisite and plentiful. I usually get cheap tickets for about 380 UKP which makes ANA very attractive - otherwise I'd think twice about flying with them.
Quality is in the eye of the beholder and everyone is entitled to a different opinion.
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