Susquehanna achieved the board's vision with Clinical Manager, an online clinical record system. The electronic record debuted in its first Susquehanna medical office in July 1999. Meanwhile, the system has steadily won recognition for patient satisfaction, value and quality. Data Warehouse now handles that. Physicians ask pertinent questions suggested by treatment protocols in the software and print orders for tests reflecting practice guidelines from specialty medical societies.
Physicians can link anytime, anywhere by signing in with a secure password.
With permission from primary physicians, emergency department staff can access medical histories of emergency patients, enabling them to start treatment sooner. I feel we're really making a difference in the physician's life, and the patient's life, for the first time. Happy Doctors, Happy Patients Physicians using Clinical Manager no longer dictate notes after each outpatient visit, or that evening, from a stack of files. The information is automatically faxed to pharmacies. When the Food and Drug Administration withdrew the diabetes drug Rezulin in March 2000, Susquehanna electronically searched its records and sent a letter, that day, to the affected patients.