Deactivation of account will occur on the last day of the month. The account will then owe for that current month and the billing for the next month in advance. A 75.00 collection and administration fee will be assessed at the time late accounts are turned over. Just log on using your username and password. Always log off when finished.
Monthly billing is done online.
On the 25 th of every month, you will receive an email statement of your account to your main total Internet Access Email Address. Preaddressed envelopes are available upon request. Our Policy on refunds is that there will be none unless above 'Notice of Cancellation' is received as specified above and you had prepaid for the next month in advance. Cancellations during a month are considered part of your service month. It is our desire to continue to improve both in quality of service and the services we offer.