Quality is dead.
We hear this a lot in our career field. We hear how quality improvement doesn't work, how it takes up too much time and never produces any results. On the other side of the equation, we hear about how factors such as operations tempo, Expeditionary Aerospace Force, and a myriad of others are stretching manpower resources precariously thin and impacting the quality of life for military people and their families. Tools such as Continuous Process Improvement, total quality management, and all those programs that used to be taught in Professional Military Education schools were supposed to be the catalyst in bridging the gap between people's honest desire to do their jobs better and operational performance. The good news is that quality is not dead.