Seeing eye and hearing ear service animals are permitted on Metro vehicles. Individuals traveling with a personal oxygen supply permitted on Metro vehicles. Metro Bus operators provide assistance to disabled passengers where necessary or upon request. When the wheelchair lift is not working and the next bus is not due to arrive for over 30 minutes, riders are entitled to alternative transportation. Just ask your driver to make the arrangements for you.
Priority seating is provided for seniors and disabled.
All Metro Rail trains and stations are accessible to riders with disabilities. Wheelchair riders must board the first door of the first railcar in the train in order to have access to boarding platforms on the Buffalo Place Mall. Riders with disabilities, including those with visual impairments, are required to pay a fare. Wheelchairs may not block doors or aisles Seeing eye and hearing ear service animals are permitted on Metro Rail. Ticket vending machines are located throughout the system are equipped with Braille and raised letter.