Answer the question as it is presented. Do not change the question by assuming other facts about the situation. Think about a good way to solve the problem before you read the answer choices. Consider what you should do as an employee in this position. Decide whether the action you choose would cause any problems.
Scratch paper is often an effective tool in finding the correct answer.
Use scratch paper to reword the answers in simpler terms to allow easier completion. You may be able to draw a picture or diagram to help you reason out a solution. If you have time left at the end of the testing period, go back over your answers. If you have good reason to change an answer, do so. In an oral test, you will sit with a panel and answer questions that are job-related.