This is the first year that we've surveyed monitor manufacturers. In order to fairly report overall results for monitor manufacturers, we've excluded system manufacturers from consideration for the overall award, although they're included in the satisfaction graphs. When considering branded monitor manufacturers, Sony leads the overall results, with the lowest failure rates and an astounding DOA rate of less than one per cent. Iiyama scores extremely well in the satisfaction scores, while NEC scores well on both DOAs and failure rates. ADI also has high satisfaction scores and low failure rates.
Monitors have the highest overall scores of all the categories surveyed.
This is further supported by the fact that monitors also have the lowest DOA and failure rates for all categories surveyed. Even though Philips scored the lowest overall, its scores were still extremely high and overall customers were extremely satisfied. The monitors reported on average between 1.6 years for ADI and 3.2 years for Elonex. Monitors show the second smallest spread of results in our survey, next to servers, as well as some of the highest overall results. Monitor brands surveyed The mix of branded monitors and those from PC manufacturers shows that you're as likely to get your monitor from the maker of your PC as you are from a specific display manufacturer.