But this is also inadequate because we often cannot predict and direct human behavior. It does not imply control, but the possibility of influencing the parties' perceptions and conflict expressions. Framing the debate between nonviolent advocacy and mediation in transformative terms makes the two methods inclusive. They both hold a positive perception about conflict and want to transform the world into a just and peaceful place. Thus works toward conflict escalation.
Mediation transforms the way people perceive each other and their aims.
It deescalates the conflict. The author suggests that only through empowering of both seemingly opposing internal voices of mediator and activist within ourselves can we achieve the goal of justice and peace. The best way to do this is through dialogue with people who support each of these approaches, so that advocates and mediators begin to develop a better understanding of their respective roles in the process of conflict transformation.