E-learning uses techniques such as animated case studies, interactive games, activities, role playing and the ability for participants to ask questions or interact with their peers in real time. Some companies use the technology to administer skills tests. HOW Firms are presenting company policies on workplace safety, discrimination and employee benefits.
Some banks use e-learning about opening new accounts or logging deposits.
Some companies have created programs to help customers and staff learn about new products and techniques. Learning Innovations and Berbee Information Networks of Madison Web Solutions of Waukesha Many found the material hard to slog through. Others barely cracked the notebook cover to try. Frustration mounted, both for store managers and for the sales force. Technology offered a solution.