Managers can support team member behavior by encouraging member's to exhibit new behaviors like taking calculated risks, speaking up in a meeting, or submitting new ideas. Communication like explaining policies and decisions and providing accurate feedback increase trust by keeping team members well informed. Being supportive means being available and approachable, providing help, advice, coaching, and supporting team member ideas. Respect in the form of delegation, and decision-making authority, are the most important expression of managerial respect. Fairness means being quick to give credit and recognition to those who deserve it.
Predictability means being consistent and predictable in daily affairs both expressed and implied.
Competence means demonstrating good business sense, having technical ability, and exhibiting professionalism. Team members will become more cohesive when they feel that their best chance for success is to pull together and work as a single unit. Groups are able to increase their cohesiveness when managers are supportive of positive group dynamics and treat the group as a team. Conversely, when management does not counterbalance individual oriented reward systems with team rewards the team will experience internal conflict and lower group cohesiveness. Teams should be assembled based on skills and functional areas rather than personalities or position in the organization.