Currently she is working on the user interface and help systems for the next release of MS Office. She notes that her psychology training has been absolutely crucial to her work here. Every question about the design of an application demands a creative yet efficient and reliable test design. She constantly uses cognitive psychology research to explain the flaws in a particular interface design in software. The issues of learning, memory, and attention that she studied in graduate school are demonstrated every day here in the labs at Microsoft and, to her, they are fascinating.
Psychologists also play a central role in employee and organizational development.
Management recognized that they needed good data and information to make better HR decisions, and he was excited to be part of the solution to this problem. Currently, Jeff has moved into a generalist position as HR Director for product support and adds that his psychology training is still very relevant. When problems present themselves, he uses organizational diagnosis tools to do assessment and uses the action research model to try to foster change. And the fundamental statistics and research skills he developed in school continue to be critical to him as he sifts through information and draws conclusions about human systems. ITG is responsible for the underlying network, data, and internal applications that we use to run the business here.