The survey also shows that 7 percent of the persons polled invested money in banks in time deposits. Half of the time deposits were for a period less than six months. Despite the development of modern retail banking networks and internet banking, Poles' contacts with their banks are rather traditional. Services by telephone offered by most of the large retail banks are not very popular. Most of the persons contacting their bank by telephone were only interested in checking the balance on their account.
Poles are loyal to their banks.
According to the survey, only 11 percent of the respondents said that they are considering transferring their account to another bank, while 82 percent said that are not even thinking of such an eventuality.