Mediation is a voluntary process that people in dispute can use to reach agreement.
With the help of an impartial mediator they work toward a mutually agreeable solution. The mediator is not a judge rather an expert in a process that focuses on the issues of conflict and helps defuse the emotions involved. Anyone involved in conflict that seeks a fast, inexpensive and effective resolution to the situation should use mediation. When conflict can be resolved in a way that all agree to, everyone wins. Mediation does not eliminate other options such as arbitration or litigation, should people fail to reach agreement.