A customer who feels respected, treated fairly and promptly will not only trust the individual, but the organization as well. Tell the truth. Mark Twain once said, Tell the truth and you don t have to remember anything. Honesty is always the best policy. You create trust in a relationship through your honesty and willingness to follow through on your commitment or promise.
Respectful individuals create a climate of trust by looking out for the best interests of others.
When you willingly go the extra mile to create the best possible business scenario for a client, you establish a foundation of trust. Also by creating opportunities for your staff members to learn, grow or be promoted indicates, I respect your ability and want you to succeed. Personality traits include extroversion, competitiveness, and sales motivation. Consider the kinds of people in your organization who are successful in similar positions and look for candidates who seem to fit the mold. But don t weigh personality too heavily in your decision-making process because people with good attitudes can manage their personalities in order to do the job successfully.