If you haven't partnered with the right people, you may have left an essential element out of your planning. Excluding certain partners, whether deliberate or not, could also cause bad feelings. Refer to Partners section. Incomplete cultural change and training Your staff will be the people most directly involved in the daily operations of eGovernment. Thus, it is key that your staff adapts to the new ideas and functions of eGovernment and is skilled in handling your eGovernment applications.
Training is one method of learning new ideas and skills.
Even if you have a information or eGovernment policy in place, you will need to maintain and monitor it. Technology is constantly changing, so your policy should also be regularly revised to reflect these changes. If your management and your citizens do not support your eGovernment initiatives, your chances of succeeding are slim. Management often provides leadership and capital. Citizens are your primary customers for many of your eGovernment initiatives.