This may include understandings with deans or VP's, review by Academic Senate Committees, and tied to resources which reward successful ones and nurture those which need the additional assistance. Program reviews may be too frequent. The current program review process is not very valuable because there are neither rewards nor punishments for outcomes. Generally the group agreed that there needs to be incentives for being honest if we want people to really use the process to address problems. If programs are being assessed by outside accreditation bodies they should not also be required to do program review, or should be required to do only those aspects of program review that augment what other reviews provide.
Ongoing assessment is much more desirable than periodic evaluation.
Much of the data departments need or should look at in doing a self-study should be routinely collected by other support offices, but it is important for departments to have input into surveys sent to these offices. There are important public relations reasons not to share all weaknesses too broadly. Higher level administrators need to take program review seriously or not require it. Many campuses do not know how to do program review and outcomes assessment in meaningful ways. They need training and models.