The sophistication level of these products increases by the day. For example, a user can click on a company name in one internal database and automatically retrieve Bloomberg market data for the company. Harvesters are functions that obtain data requested by a user, regardless of the data's physical location. Users may ask to see all the data about a specific customer, and the harvester will search existing databases, intranets, and extranets for related information. In an EIP environment, you can configure the harvester to search specific applications and Web sites, providing a more focused response and avoiding information overflow.
Sniffers are slightly different.
This technology constantly searches for the specified information based on predefined criteria and presents the new information as it becomes available. Sniffers can also query vast amounts of internal company information in addition to performing targeted Internet searches. Anticipating the Challenges Despite the number of benefits obtained from using an EIP framework, a number of issues must be considered for a successful EIP implementation, primarily in the areas of user acceptance and supporting technology. Users' fear of change . Although an integrated tool may be very convenient in the long run, many users are hesitant to change things they are familiar with, such as how they do their jobs and which tools they use to accomplish their tasks.