Right to Information Taxpayers have a right to obtain information about their rights and details about IRS actions. How to Prepare a Protest if You Don t Agree. Publication 556, Examination of Returns, Appeal Rights, and Claims for Refund. Publication 1660, Collection Appeal Rights. Right to Professional and Courteous Service Taxpayers have every right to expect professional and courteous service from IRS employees over the telephone or at IRS offices.
Taxpayers have several avenues available to get help.
They can visit their local IRS office to get help and to find out about their accounts. Payment Rights Taxpayers have a right to pay only what they owe. Certain taxpayers have a right to make installment payments. They must be financially unable to immediately pay the full amount of tax owed, but must agree to pay it within three years. Heard Taxpayers have a right to be heard in an impartial atmosphere.