State parks, concerts, live theater and some airline reservations allow NO cancellations and NO refunds, so we feel this policy gives our patrons some flexibility while assuring us the reservations made will most likely be kept. Our maintenance costs are directly related to the number of persons who use our facility. We have a water filtration system, septic systems, bathrooms, garbage collection fees and utilities that increase directly proportional to use increases. Since your guests will be using the facilities, their costs need to be covered. Most likely not.
Same concept applies here.