Accounts not paid by the beginning of each accounting cycle will be considered delinquent. Delinquent accounts will be de-activated on the 10 th day of the month. Requests for termination of accounts must be received in writing by JumpGate Networks via e-mail, fax or postal service at JumpGate Networks office. Accounts will be terminated 5 working days after the receipt of such requests. JumpGate Networks will send bills out at the beginning of the month.
Payment is due upon receipt of invoice.
That is, if your account expires on March 1 st , and we receive payment on March 30 th for one additional month, your new expiration date will be April 1 st , not May 1 st . Thirty days after expiration, all records and files will be deleted, and will not be accessible or recoverable. JumpGate Networks will archive the files, including mailbox files, and return them via US Post. Note that we must receive the media, payment and request prior to the 30 day period or we will have automatically deleted your account, making recovery of the data impossible. A mail forwarding address will be provided for subscribers choosing not to renew service.