The recognition follows internal self-assessment and intensive evaluation by qualified examiners. The Board and Department staff are committed to the quality processes and deployment of strategic plans based on a clear agenda. We will use the feedback report from the PEP to continue to improve our operations. Other organizations are being recognized in the categories of Quality Leadership, Quality Advancement and Quality Commitment. The Performance Excellence Process is administered by the NC Quality Leadership Foundation.
Participation is open to manufacturing, service, education and public sector organizations.