Supervisory, consultative and evaluation work at a professional level for the Department of Social Welfare involving policy interpretation on both Family Services and Reach Up programs, procedure development and consultation, and a variety of special projects. Duties include review of fair hearing requests and definition of parameters for child support waiver decisions.
Supervision is exercised over clerical and technical employees.
Duties are performed under the general direction of a Social Welfare Administrator, but with need for significant independent judgement and discretion. Works with program consultants to identify and rectify policy and procedure deficiencies. Communicates and interprets revisions to field staff. Develops strategies to reduce workloads and enhance flexibility in the work of district staff. Evaluates fair hearing requests to ensure correct and consistent application of policy and procedures.