How to implement that change was the challenging issue. With complete support from executive management, JEA instigated a new training program for all employees.
People approach their jobs with more enthusiasm and creativity.
That enthusiasm and creativity were also reflected in additional training and consulting from Franklin Covey. The initial objective for bringing in Franklin Covey leadership was to improve company performance through the 7 Habits. But as the habits became part of the JEA culture, it became clear that a truly thorough change would involve a remolding of internal operations. Examples of change include alignment of major systems, improvement of high-level processes, and significant changes in organizational structure. Many companies bring in consultants hoping for a solution from the outside.