Subscribers can listen to certain categories of messages in the order specified, ensuring that if they only have a few minutes in which to check messages, urgent messages get first priority. Callers can transfer to another extension at any time during a messaging session. Callers save time by transferring when they need to - not when the system allows it. Locate a subscriber's mailbox using name or numeric addressing. Reduces the overhead for personnel to handle calls, and reduces caller frustration when transferred to the wrong extension.
Subscribers can place a call within a messaging session.
Calls are placed by either directly returning a call from a message using the ANI retrieved with that message, or by dialing a number for the system to call. Requires Call Services. No need to remember a phone number or drag out your address book while standing at an airport payphone. Reduces the need to incur charges for multiple calls, as all messages can be handled and calls made from a single voice mail session. Requires unified messaging.