Accommodation is provided for carers in most of the rooms, enabling parents to stay with their children overnight in comfort. A Parents' Retreat with lounge area, bathroom and laundry facilities allows carers to relax in comfort and prepare snacks and drinks. The Hospital also features a Parents' Resource Room with facsimile, computer and internet access. Everything has been designed to create a welcoming and cheerful environment for the Hospital's young patients. A bright beach theme is carried throughout the ward with play areas for patients and their siblings.
Patients also have access to the Internet.
Continuing the philosophy of the Mater Hospitals the Mater Children's Private Hospital promotes family centred care, working in close partnership with parents and guardians.