With outward-facing portals, a small but growing number of companies are adding transaction capabilities. Other companies are creating outward-facing portals, not so much to generate new revenue but to pare down operational costs. Obstacles to Overcome One of the downsides to portal technology is that implementations can be long and tedious. Up-front business decisions about exactly what to deliver through a portal often comprise the lion's share of the work, experts said. In a typical packaged application, you've got hundreds of processes.
People tend to like to embarrass themselves among family as opposed to in a public forum.
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