1023-0196 Conflict is something most of us prefer to avoid, but avoiding conflict is not the answer. This course provides a positive, even optimistic, approach to managing anger, emotional tension, and confrontation. A trainer cannot make someone learn. This workshop will provide the knowledge and skills reuired to faciliate learning in a classroom environment. Part I, participants in this program will have the opportunity to improve their ability to construct easily understood and grammatically correct sentences with proper spelling and punctuation.
Participants learn that the success of the meeting depends on the leader and the attendees.
This course provides an opportunity to learn key steps and useful tips in preparing for and giving effective presentations. Experts will provide information on social security, deferred compensation, the Tennessee Retirement and Insurance System, financial planning, legal issues and much more. 4057-0093 Learn to write letters and reports based on the reader's needs. 5020-0038 Workplace harassment is a confusing issue. During this program that confusion is cleared up and questions answered by providing information on how to recognize, resolve and prevent blatant and subtle disrespectful and various forms of harassing behaviors.