However, vendor policies vary widely on such things as return policies, restocking fees and tech support. Make sure you know how vendors compare on these issues before you decide where to buy. However, if you want to return the product just because you don't like it or don't want it, you may have to pay a restocking fee, usually 15 percent of the purchase price.
Vendors usually offer only telephone support and policies vary widely.
For example, vendors may offer technical support only during the work week and perhaps on Saturday. Check all your options before you buy and make sure you can get what you need. Sometimes the manufacturer warranty is more comprehensive and covers a longer period of time than the vendor's. In this case, the vendor's warranty becomes irrelevant since you'll be able to rely on the manufacturer in case of problems. However, some vendors collect sales tax for all states.