You need to complete and sign a student computer usage agreement form so we can create an account for you. Check to make sure all of the wires are plugged in and that you have lights on your network card. Check to make sure that Caps Lock is not turned on.
Passwords are case sensitive.
If this doesn't resolve the problem, contact the IT Department. Come by the IT Office in the Admin building so we can verify that your account is active and ensure that your username and password are correct.