Our guest for the Friday chat session on 23 March was Graham Moore, BT Director for Scotland and Northern Ireland. Business a.m.'s online live chat.
Nothing is for free.
What we have done recently is introduce a flat rate 5 per month, weekends and evenings after 6pm, all you can eat, during this period. We realised some time ago that as the speed of the market because of competition and new technology introduction that we had to re-shape the company, which is why we are currently undertaking the most fundamental change in the BT structure. We have broken the organisation down into 4 global lines of business, and in the UK split into 2 divisions. This will be a powerful channel with over 21 million customers to serve and grow. The local loop is increasingly being made available to our competitors under something called local loop unbundling.