And all that information is about the customers, what about the employees like myself. They withold wages due to us on a regular basis, like me. They owe me 4 months of pay which they still tell me they need signatures from top executives in order to pay me that. They change payroll starting and ending dates often which causes them to withold 2 or 3 days from one 2 week paycheck and give it on the following payperiod, which I found its illegal to withold employee wages past 15 days. I am currently persuing this and will file for lawsuit if possible and have written to Dept. of Labor in Miami for this.
Professional leadership lacks in call center.
They rather have us play musical chairs during work, which takes about 15 minutes max, to move all agents together so that it could be easier to get supervisors to help or keep an eye on us. The move of agents doesn't accomplish anything and it's been proven within, but call centers managers and supervisors are so bored they can't find anything better to do with their time. It seems to me the majority of management , including CEO are in great, desperate need of Business Management education. Well, that's just the tip of the iceburg. Hope this will help in your descicions on how to choose a prepaid cellular service.