Also provides information on how comsumers can get their names off marketing lists. Outlines procedures a telephone company must follow when switching a customer's service from one company to another. Also identifies steps to take if your telephone service is slammed. Identifies questions customers should ask when choosing their long-distance telephone company and offers tips for long distance savings. Outlines 911 emergency dialing procedures from home or a business.
Outlines steps consumers can take to avoid cramming.
Outlines steps callers can take to prevent their telephone number from appearing on a called party's Caller ID device. Identifies special toll-free telephone number that customers can call to report broken or damaged payphones. Outlines ways college students who share a telephone can maintain a good credit rating with the telephone company, and avoid billing liability problems with their roommates. Describes eligibility requirements and how to apply for the Earned Income Credit. Describes eligibility requirements and how to apply for the Home Heating Credit.