I abcd Most people are working so hard that perhaps they haven't heard the good news. We know how people can work smarter, not harder. Let me say that again-you probably didn't catch it. With all the stories about how much people are working, there haven't been many stories about how much differently people could be working, to far greater effect, benefit, advantage. It is time to spend some effort on yourself, as an individual, a group, a company.
Many places spend so much time on the customer and the client that they neglect themselves.
This is foolish. There are programs on customer service, customer relations, marketing, sales, client needs, but precious few on treating yourself as well as you treat a client. The dark secret of business is that the Golden Rule has been applied only to others, outsiders, strangers, when all the lessons of psychology, healthcare, and spiritual development are that you have to work on yourself if you hope to have a healthy or beneficial effect on others. Treating customers and clients well is superficial and artificial if you don't treat yourselves well, and it will backfire, it will eventually do you in. The problem is often that a firm or company just won't invest time, effort, or money in itself.