Ding-Dong the Witch Is Dead. Locked in a struggle to prevent its brand name from collapsing under a reputation for unreliability with customers, America Online seems to be stumbling through one horrible misstep after another. We've heard that the devotion of our friends at CNET to the commercial exploitation of the more utilitarian spheres of Net culture may soon change. But the latest rumors from the other side of town suggest they may be moving in new directions. Join the HotWired Network, it's free .
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