Gray Market Goods Items manufactured abroad and imported into the US without the consent of the trademark holder Parallel Imports Another name for gray market goods. Service Contract A service contract is an agreement in which a party other than the manufacturer covers the cost of repairs. You may choose to purchase such an agreement when buying a product such as a car, major appliance or electronic equipment. Any word, name, or symbol used by a manufacturer to identify his goods and to distinguish them from the goods sold by others. Trademark Infringement Unauthorized use or imitation of the mark held by another on similar goods.
Warranty Provides for repairs for a specific time period and is included in the price of a product.
For example, all new cars sold through a US dealer come with warranties, come quite extensive or of long duration. Before purchasing any merchandise, particularly electronics, determine whether the item is a gray market good. Compare the price of the same product in the regular market. Do not forget to consider the value of a US warranty and any rebates you may be required to forego. If you realize within 20 days of your purchase of a gray market item that the required information was not disclosed and you do not wish to own the item, return the merchandise immediately for a refund.