Our service network links our offices to each other and to an automated logistics system. This system ensures parts availability from corporate and parts banks around the country. Everything is designed to assure that you receive the fast service response you expect. Often we can diagnose problems and provide solutions over the phone. If a problem cannot be resolved by telephone, our service technicians will gladly provide timely on-site or depot repair.
Proper maintenance is an integral part of printer ownership to ensure optimal performance.
We offer service plans designed to meet every need. Our installation package covers travel time to the site, unpacking the product, and professional set-up. We offer warranty extension plans for all products that lengthen your manufacturer's warranty to either one or two years. The extended warranty program offers a low-cost service solution for organizations that don't need or want full service attention. A extended warranty can be obtained with the printer or within 12 months of printer purchase.