After participants take the Diagnostic Assessment and receive the necessary training, a post-training assessment measures their progress. RMA's Diagnostic Assessment is offered in both a paper format and an Internet format. For the paper version, question books and preparation guides are sent for each participant, plus one or more guides for the designated administrator. After the assessments are completed, the answer sheets are returned to a scoring service that tabulates the results and returns them to the administrator with a complete breakdown of each individual's training needs. For the Internet version, each participant is given the Internet address and a password.
Participants can access their results immediately after completing any individual module.
Administrators or training managers can access the results for their employees through a password-protected reporting site, where all results for their institution are stored. Results are posted in real time, updated as soon as new modules are taken, and are stored for one year. The administrator can obtain results for any individual, including his or her diagnostic messages, or for any group without individual names. In both versions, the questions and the resulting diagnostic messages are the same. Confidentiality is maintained.