As often is the case, Gartner Group is advising its clients not to upgrade until at least the first service pack is released. Most analysts said the delay in R5 was trivial. The actual ship date is less important than what's in the new product. He added that developers were enthused about the new features in R5. But those that have moved to the 4.6 release in the past year probably will not be in a burning rush to upgrade again this year.
Upgrades are slow.
The main reason existing Noes shops will be looking to upgrade is cost of ownership and scalability, he added. However, shops with earlier versions, or legacy E-mail systems, are the most likely to leap to R5. Steven Weissman, president of consulting firm Kinetic Information, agreed that the month delay probably would not hurt Lotus. Our investment and our leadership in knowledge management continue to grow, as do your use and implementation.