I believe what Phil Milano is doing is important for all of us in business. His web site provides a means for us to better understand one another, which in turn fosters improved communication. His message is particularly compelling for professionals in our field of public relations because our success so often depends on building relationships and opening lines of communication. I read your web site at least two to three times a week. It was the topic of discussion in our Cross-Cultural psychology class this semester.
Some examples are humorous, while others are quite serious.
The point is we often don t know as much as we should about our individual differences and words or phrases that hurt or anger, even if the information we are communicating is technically correct. Forum is effective because you can ask those silly questions, even when you know they are silly. I stumbled upon it by accident and spent all night just reading. It's quite rare that one finds a web site with so much good content. As a gay male in his twenties, I'm finding your web site a great comfort to read because I'm realizing more and more that there are lots of people out there who feel the same way I do.