Although this program does much of its operation automatically, it is not a program that is easy to use if you want to customize it unless you have a large technical vocabulary and understanding of memory and what you want to do with the various parts. The User Guide has a good description of the different types of memory. It does not clearly illustrate the way each is used to give the optimum performance for different software products. It also lacks clear explanation of how you determine what is already happening in your computer. This is not something that most users look forward to doing.
Technical support comes in a variety of forms.
Technotes is loaded as part of the installation process. Technotes provides several technical bulletins with some troubleshooting information, as well as descriptions of features of the program and ways that your system can be fine-tuned. They are quite detailed and you should expect to spend time digesting them if you are not thoroughly familiar with technical terms. DR DOS 5.0 or later A hard disk or network server with at least 4.5 megabytes of free disk space.