If you don't take that on board, then you're not making full use of a product that can take away the routine work. But this is not the ideal for every type of firm. This is the difficulty for many IT departments panning to add the system to their infrastructures. Often the decision will boil down to which system will work best with the accounts system and not which one is best for workflow. Practice management systems, the integrated billing, accounts and occasionally marketing system, is the one system that is an essential part of IT in all of the firms contacted.
Reputations are essential.
A firm wants to be sure that the supplier will be around to update the project in the future. Once they buy into it they tend to stay with it. Document management, though not quite so popular as practice management, can be found across the majority of firms, with PC Docs and iManage being the most popular. While it is an important resource for many firms, others see it as unnecessary for their needs due to it becoming efficient only when dealing regularly with cases containing a high volume of documents. Knowledge management, however, is at the other end of the spectrum to practice management and document management.