The events statistics had similar errors. You can expand the graphs to see more detail, and by choosing a small time period you can also expand the graphs. This is handy. They have e-mail support, and I got a response to a question fairly quickly. CON Graphs in green are difficult to see and look cluttered.
Printouts are small.
I couldn't figure out the Event Code manipulations, even with e-mail support. Part of the problem, I think, is sloppy documentation. I thought File by Mealtime meant file according to the time, not the code. But if this is true, how do you get the Profile NOT to file by event code, since you can't uncheck both buttons. Many of the programs allow you to change settings on your meter with the software.