The job of management should be leadership and guidance, not supervision and work direction. The eighth principle is Drive Out Fear. The ninth principle is Optimize Team Efforts. Barriers between individuals and departments lead to poor quality. Teamwork helps to break down barriers between internal customers and suppliers.
Teamwork is an important way of achieving a company's goal.
The tenth principle is Eliminate Exhortations. Motivation can be better achieved through trust and leadership than slogans. In order to improve on motivational method, workers must have no constraints. The eleventh principle is Eliminate Quotas and Management by Objective. Plus, if quotas are met they have no incentives for improvement.