The efficiency of training is customarily measured in terms of specific performance divided by time, typically in days or hours. The economy of training is usually measured in cost per student per individual lesson or per separate training program. The procedural correctness of training is based upon the training objectives planned and achieved and the design of the training received. This procedure may be accurately evaluated by any competent observer or even, at times, be self-evaluated. The profitability of training is customarily measured by the value generated by that training divided by the total cost to successfully complete the training per learner.
Training is delivered based upon students' current level of demonstrated competence.
If that level is already achieved, training is normally not delivered to a student. He or she could progress to other training objectives or assist the trainer and other learners. The answers to these four questions, in consideration with the criteria above, will help ensure the success of your education or training efforts. Ray L. Towle, SPHR, is manager of training and human performance for Hunt Refining Co. in Tuscaloosa, Ala., and a member of the SHRM Training and Development Committee. Click here to learn more about this SHRM committee.