We owe it to them to see that they are completely satisfied. Our customers are not intruders, but a very necessary part of our business. Our customers are free to take their business wherever they wish - and we encourage that right whenever we fail to satisfy them. Our satisfied customers are ambassadors of good will for our company. Our jobs depend not only on getting new customers - but, on keeping all our customers satisfied with everything we do on their behalf.
Satisfied customers are the life of our business and careers.