7854 Madison, WI 53707-7854 Faxed comments should have the same docket number and address. The existing service quality rules can be found in Chapter PSC 113 of the Wisconsin Administrative Code. This chapter contains requirements for electric utilities related to adequacy of electric service and consumer protection. Changes proposed include those related to disconnection and reconnection of electric service, electric billing and payment procedures, customer service and protection, safety and service standards, power quality, customer metering, meter testing and record requirements, and interconnection of customer-owned generation with the utility system. The PSC Building and Amnicon Falls Hearing Room are accessible to people in wheelchairs through the Whitney Way main floor entrance.
Parking is available along the south side of the building.
Interested persons do not have to attend the hearing to express an opinion. The written comment period lasts until April 10. We recommend that you request or locate a copy of the PSC 113 rules and the changes that are proposed in time to examine them before the hearing or comment deadline. Any changes that are made and adopted by the Legislature will be part of the state law that affects, among other things, the quality of customers' electric service, the ability of households to pay for their electricity or to remain connected to the electric system, the protections for customers against false or misleading electric supplier information, and the protections for customers on whose land new electric transmission lines are to be built.