If the booking contains more than one confirmation number, you still only need to enter one. If you have a multiple-room booking, you can cancel individual rooms separately. All-Hotels forwards all your reservation information including payment details to the hotel via a secure connection. Rooms are bought in bulk to enable us to bring you a choice of generously discounted hotels across the world. A cancellation fee may be charged should you decide to cancel.
Rack rates are the hotels published rates.
Some larger companies and individuals who travel frequently have negotiated special rates, these rates are listed in the reservations programmes i.e. the corporate rate, these are available to corporations and individuals who have an agreement with a particular hotel chain or reservations supplier. If you do not have an agreement with a reservations supplier please use the rack rate which is the rate available to everyone reserving rooms on the All-Hotels web site. Please include as much information as you can, so we can help you more efficiently. To prevent the possibility of completely losing the reservation confirmation, All-Hotels recommends that you print out a copy of your reservation confirmation whenever possible. Please include as much information as you can, so we can help you more efficiently.