Supervisory and technical work in the Department of Social Welfare's Office of Health Access involving the determination and review of eligibility of clients for Medicaid programs. Duties involve staff training and support and the dissemination of program information.
Supervision is exercised over technical employees.
Work is performed under the supervision of the Health Access Eligibility Services Chief. Evaluates performance of staff and may reapportion workload as necessary. Periodically reviews case actions of subordinates and takes corrective action as needed to assure compliance with state and federal regulations, to assure that the rights and dignity of clients are respected, and that client confidentiality requirements are met. Interprets policies, procedures, program regulations, and directives and provides technical assistance as necessary. Confers with other staff on general problem areas or individual cases.