However, TJ, you have been a total delight to work with. You accepted my requests for modifications without any resistance. Through the requested modifications, and the beta-testing, and the errors those modifications caused, you remained calm, professional, and total delight to work with. The hours grew late, I grew tired, and you should have been tired, but you never indicated that you were perplexed or bewildered, not even grouchy. I wish that ALL of corporate America could know you.
Most corporations only see dollar signs when they see customers.
You are an example that surpasses them all. If you need me for a reference, please don't hesitate to give anyone my name and e-mail address, and telephone number. Day or night, I will be honored to quash any fears anyone may have about doing business with your company. What a beautiful surprise the newer customers will have. I can't get over what a great job you've done.