Cases of abuse or neglect, exploitation or denial of other rights, including difficulty obtaining services from other agencies, fall under this division's auspices.
Staff provide information about our services and start the process of determining eligibility.
Staff support individuals in determining and pursuing life goals and work with them, their families and caregivers to access and secure whatever available support is needed to help achieve those goals. During other times, an on-call system for reporting major unusual incidents and for crisis intervention is available. Monitoring and evaluation makes sure that our programs meet the many statutes, rules, regulations and standards established to ensure quality services.