Employee relations are changing. Once the mind has stretched to grasp a new idea, it will never return to its original shape. People would prefer a discussion of what needs to be done and then they can figure out how to do it. I've always asked for help when I needed to know how to do something. Otherwise, I can figure it out.
People have dreams and goals.
Some of these goals are career oriented. More experienced managers and co-workers should help people move along their career goals and figure out a way to synch them up with the company's needs and directions. Being generally upbeat is not an option. Managers especially must be upbeat at all times. It's easy to be droopy and negative.