If you have any ideas as to how we can improve our service please feel free to write us. We hope that our customer service and professional manner are unmatched in the industry. Joseff of Hollywood believes in customer service as our number 1 priority. We will e-mail you when we receive payment, and when item is shipped out. I ask that you in turn notify us when you receive it.
Satisfaction is guaranteed.
We do ask to be notified of your intent to return within 3 days of your receiving the item. Feel free to e-mail us if you have any questions. After a payment plan has been agreed upon, within a reasonable time frame, and a deposit has been received, the items agreed upon will be marked HOLD on our web site. The items will not be available to anyone, for sale, while they are on hold, however, they will remain on the web site. After all agreed upon payments have been received, the items on hold will be mailed out 7-10 days after the last payment has been received if the last payment is a personal check.