Everett Rogers and Floyd Shoemaker. The above ideas relate mostly to the adoption of new technology. However, there are human factors involved in keeping a system going once it has been installed. Edward Glaser listed several factors which help an innovation to survive. Characteristics of the Innovation Meets a real, well-defined need that is acknowledged by some persons in the organization's leadership.
Modifications are possible and flexibility is permitted.
Possesses Rogers and Shoemaker's adoptability criteria. The innovation is divisible, so that parts may be sustained while other parts drop out. Characteristics of the Organization Well integrated and systemic to the organization's modus operandi. Decisions are made through participative decision making. There is a supportive environment.