Once measures are agreed upon, teams and individual staff can be freed to manage their own activities to achieve the desired result. This motivates employees, reduces the tendency to micro-manage, and makes everyone more accountable. Performance measures provide the basis to assess whether a project is working. They provide quantitative fact-based information for policy and project decision making. Performance measures may be reviewed by the Auditor General when conducting performance audits.
Performance measures allow for more accurate assessment of resources needed to support activities.
They also help identify what level of product or service will be provided for the amount of funding available. It takes time to develop good performance measures. This is an evolutionary process that will improve with experience. The Library will need to experiment with different measures, to accumulate actual performance data and to set realistic targets for future performance. There are a number of different ways to measure the Library performance.