Patients express themselves in many ways.
As therapists we have an obligation to listen and an opportunity to learn from each expression. However, it is often difficult to know what it is our patients are tying to say to us. They often present confusing and contradictory information and act in ways that pull for unwanted results. Our task is to infer what they are asking our help for and intuit how to convey our understanding of their concerns. A colleague has created a unique forum for teaching us how to listen to our patients.