Guides 10-13 address practices that take place after the purchase of legal reference materials. Guide 10 pertains to subscription renewals. Guides 11 through 13 relate to disclosures that should be made on publications themselves. Guide 12 warns against the use of misleading jurisdictional designations on publications. Guide 14 pertains to upkeep services and is designed to furnish the seller and buyer with a clear understanding of what upkeep services are being ordered.
Many upkeep services provide for automatic shipment of supplementation materials.
The Guide advises that sellers should clearly and conspicuously disclose the provisions of such automatic upkeep services before any agreement for the purchase of legal materials is entered, that they should provide upkeep services that include only materials that are absolutely essential to make a set or series functional, and that they should not require the purchase of other, non-basic upkeep services. Guide 15 concerns the billing process and includes recommendations regarding account management and information that should appear on invoices and billing statements. Guide 16 states that sellers should not add to a publication materials that are not substantially germane to its subject matter. Finally, Guide 17 advises generally against misleading or deceptive representations regarding a publication or supplementation or any service offered in connection therewith. The Commission has determined to review all current Commission rules and guides periodically.