Referral Runs group orientation meetings for new applicants. As appropriate, makes appointments for applicants with other branch staff. Refers applicants to other Federal, State, or county programs or community resources. General Support Activities Reviews eligibility for food stamps by processing monthly reports. Transfers figures from monthly reports to payment documents and processes quarterly wage match computer printouts.
Returns report forms to clients for additional information, as needed.
Answers questions for drop-in clients. Uses computer terminal for inquiry and to key data. Backs up other eligibility workers. The Human Services Specialist 1 has daily in-person contact with applicants for assistance and agency clients to give information about agency, other public, or community assistance programs and to get information to determine initial eligibility for emergency assistance. There is also weekly telephone contact with eligibility workers in other States to get or verify information and occasional in-person contact with Hearings Officers and Legal Aid representatives when testifying at administrative hearings.