The pediatricians help decide what to do with pediatric calls, internal medicine or cardiology for chest pain calls, etc. 5. Every call has a call back number. Selected cases get phone follow-up. If telephone advice is done correctly, the hospital can rightfully boast about and market this service. It can improve both its business and its credibility in the community.
Modern services can no longer afford to be an informal, chatty convenience.
It is safer and more useful to have identifiable procedures, in-service training, and adherence to guidelines. It will take several months to develop and implement a program, but it is essential to do it correctly if it is to be done at all. EMRA gratefully acknowledges Spectrum Emergency Care for its support of Practicing Medicine in the Real World, a series of inserts about nonclinical issues you will encounter in your life as an attending. The Emergency Medicine Residents' Association is a non-profit organization established in 1974. Contact EMRA or email the webmaster .