One manager was ready to hire an eager candidate until he watched him during a role-playing session. The guy just grabbed all the markers and put on a show. It's important to keep in mind that an employee is more than her skills. In fact, if you're basing your decision on her education, experience and intelligence, you may be looking at the wrong qualities. Ninety percent of firings are because of a worker's behavior or values, says Will Helmlinger, a consultant with The Resource Development Group in Lake Oswego, Oregon.
Skills are the easiest thing to develop.
Behaviors and attitudes are the most difficult things to change. Copyright 1999-2001 MyPrimeTime, All Rights Reserved. Inc. The names of actual companies and their products mentioned on this site may be the trademarks of their respective owners.