She said that's going to change, beginning with the mostly contracted appointment system. I don't think we need to contract as much out. She said she plans to shifting functions back to the military is part of a larger effort to keep the promise and to restore members' trust in military medicine. Bailey said the military has always provided quality health care to battlefields but hasn't been as faithful toward families. We need our bills paid, our phones answered and our appointments made.
Perception is reality.
He said the necessity for change is absolute. Sears challenged the medics to build a more effective organization.