Refunds will be processed following the Conference. After May 7, no refunds will be made. Substitutions may be made at any time. All registrants will then be notified and will receive a full refund of the registration fee. There will be no reimbursement for transportation costs if the conference is cancelled.
Registrants are solely responsible for making their hotel reservations.
Contact the hotel reservation department directly and be sure to identify yourself as a Public Sector Customer Service Conference registrant. Inc. All rights reserved. Reproduction in part or whole without written permission is prohibited.