Supporting Microsoft Windows NT Server 4.0 Core Technologies - This course provides the core foundation for supporting the Microsoft Windows NT operating system, version 4.0. The objective of the course is to provide support professionals with the skills necessary to install, configure, customize, optimize, network, integrate, and troubleshoot Microsoft Windows NT 4.0 servers. This advanced course provides a training solution for support professionals working in a Microsoft Windows NT Server 4.0-based enterprise environment. It is assumed that students have experience supporting a Windows NT Server-based network. Communications and Team Development - Participants learn how to effectively use a variety of communication tools in organizational settings.
Special emphasis is placed on communications in team settings and project management.
Project Management in Technology Organization - With a particular focus on the Information Technology industry, this course will assist participants in recognizing and acting upon the essential elements in the project management cycle. The field of technology is changing rapidly with new products and systems being introduced almost daily. In order to stay current with these changes, and to ensure that participants are fully prepared for the Microsoft examinations, updated or completely new courses may be substituted for those listed above as appropriate.