Program justified by expected revenue and Enterprise Fund stability. Mr. Lindsey Sampson, Director, Solid Waste Division, updated the Board on activities that have been performed relative to the Solid Waste Billing transition. In September, Staff wrote a program that enabled them to read the electronic billing and payment files from the Tax Collector's Office. As of October, Solid Waste began customer service for the purpose of answering customer inquiries regarding their garbage bills. Solid Waste must now take on more responsibility relative to customer service, and in particular, amounts billed that are outstanding as of October lst.
Staff now keeps the electronic files in order to provide information to the public.
Within a month, an informal notice will be mailed to all of the current outstanding delinquent accounts explaining the administrative changes relative to the billing. Regarding today's item, the Collection of Delinquent Solid Waste Assessments, Mr. Sampson reviewed the agenda and backup material. The purpose is to be on a pro-active system of collecting delinquent assessments. This will provide additional revenues for the Solid Waste Enterprise Fund and stabilize and possibly reduce future assessments. Staff is requesting the Board's review of the agenda outline and authorization to proceed along the plan set forth.