While the Web can empower consumers with information, it also leaves the unwary exposed to new variations on old fraud and abuse schemes. We now have a much better sense of how consumer groups can use new technologies to meet the evolving needs of Americans in the Information Age. Technology is embraced.
Online banking is most popular.
At-home shopping also set to rise. At-home shopping, either by telephone or online, is clearly believed to be the wave of the future. Megamalls and strip malls or local community stores are predicted by the majority to be used about as much in the future as they are today. Slamming, cramming and other telecommunication issues. While competition and consumer choice are clearly strongly supported and desired, consolidation of telecommunications services garners significant interest.