Agency Information refers to basic demographic information about the treatment agency, such as the name of the addiction-specific organization that provides the treatment services, its address, phone and fax number and agency description. Some agencies are free-standing, and other agencies deliver specialized drug and alcohol services within a larger, more generic organization, such as a hospital.
Some agencies offer self-contained services in more than one location.
Service information refers to the broad categories of specialized treatment that constitute the continuum of care. Information at this level indicates the treatment type, the hours of service, the target population served, treatment cycle length, etc. Most agencies offer more than one service and in addition some agencies choose to name their services. For example, Agency A may offer a client assessment service, an outpatient program, a short-term residential service and a continuing care program. Agency B may offer the same service at multiple locations, for example, an assessment service in municipality A and an assessment service in municipality B, an outpatient service in municipality A, an outpatient service in municipality C, and so on.