We accept orders by any feasible means.
Many customers use the web site for reference and then order by telephpne or mail.
Equally customers call or e-mail to get further information and then order off the web site. Other customers ask us to keep their credit card information and order by e-mail. We have only one documented case of a customer coming into the shop, looking at the box and then going home and ordering from the web. Our telephone system does not have voicemail asking you to hold on and press buttons, we do not keep you waiting, if all our people are busy you get an engaged tone. We want the ordering process to be as easy and straightforward as possible.