After full commitment is achieved in July, it is still possible under the guidelines to continue to place orders for purchase against the budget for the coming year. All present at the May 19 Library Advisory Committee meeting concurred with these changes and they were approved. The Library has been conducting annual surveys with randomly selected university staff members since 1996 to learn more about the areas in which the Library serves well and areas that need improvement. I continue to be impressed with the patience, courtesy and knowledge of the library staff. My sincere thanks.
Nothing is too much trouble.
Though the drop is small, it is of concern and Library staff have discussed possible measures for improvement. The Faculties and the Library will need to further discuss how to encourage research staff and postgraduate students to make full use of the free interlibrary loans allocated to the Faculties. However, there were fewer comments on the need for improved staff skills and general services. It seems USQ staff are generally happy with the standard of Library service. Many staff members expressed concern about high noise levels in the Library.