The only thing harder than delivering excellent customer service consistently is motivating someone else to deliver excellent customer service consistently. Customers are more demanding than ever.
Professionals are more difficult to hire and retain than ever.
Splitting an atom might be easier than rallying an entire organization to Wow customers. Yet, some organizations succeed. Four motivation strategies can help your organization succeed too one professional at a time. Get Excited Ironically, as managers the first professional to motivate is ourselves. If we lack motivation, employees will lack motivation.