As part of its commitment to a modern, decent and inclusive society, the Government has set out clear proposals to modernise the NHS and Social Services, requiring these agencies to work in partnership to provide integrated services which will improve the quality of life for all citizens. The Mental Health National Service Framework sets out the way modern mental health services will be delivered. Evidence and experience has demonstrated the benefits of well co-ordinated care to those with mental health problems. Mental health service users, particularly those with the most complex and enduring needs, can require help with other aspects of their lives, eg.
Mental illness places demands on services that no one discipline or agency can meet alone.
It is logical that a system of effective care co-ordination is required if all services are to work in harmony to the benefit of the service user. The CPA is a model for good practice which remains applicable today. Information from research, reviews and inspections is to hand. Professionals have found some aspects of the CPA over-bureaucratic, managers and service users alike have found the lack of consistency confusing. The purpose of this booklet, therefore, is twofold.