Employees comment on an improved balance between their home and work life. The reduced drive time allowed more time for work. And, they clearly felt a stronger sense of employee satisfaction. . . . They're accepting it as an alternative way to work. . . . The company has achieved enhanced productivity levels with telecommuting.
Project managers believe that it has helped their recruitment process. . . .
There have been no customer complaints. The biggest issue from our perspective is getting our customers to understand that they can contact teleworkers at home. When our people are teleworking, there is a posting that they are working from their home. Clients must know that it is acceptable to discuss business issues at the teleworker's home. Successful Program Tips . . .