In many cases these are still ongoing upgrades through corporate america, and they don't just depend on buying new hardware. Manufacturing, distribution, warehousing, and transportation are all listed as still ripe for cost reductions via re-engineered processes. I'm not buying this macro-economic view. Get inside large and small companies, hospitals, government agencies and the like and do a little digging to balance the latest guru's opinions. It's just good journalism.
Productivity takes on New Face.