They'd been into the game and knew a little more about delivering information to outside customers. The library commission contracts out its Web-site hosting and technical services and provides guidance and advice to agency webmasters. We point to those. Funding, too, varies tremendously, depending on a project's goals and underlying political support. But even ambitious Web efforts are relatively inexpensive.
Most projects evolve internally, using existing employees, often augmented by college interns.
That's something I'm impassioned about. It's something taxpayers, bureaucrats and lawmakers can get impassioned about as well. True, the Web's ability to deliver any and all services to citizens lies in the future.