Communicating clearly is an essential business skill. The best ideas in the world can only be transformed into realities when they're shared and understood.
Meetings are the primary tool businesses use for group communication.
This course will help you sharpen up your active listening skills. It will help you give and receive the right message and make the most of every conversation you're involved in. Developing excellent communication skills requires investment, but the payoff is a solid understanding between you and your colleagues, customers and friends. The course is a basic introduction to active listening principles that would benefit anyone, either as a refresher of the basics or as an introduction to the subject. As well as being an essential lifetime learning skill, it is relevant to many business situations such as appraisal, teamworking, customer service, leading a team and meetings.