Duties involve establishment of support obligations and collecting obligated support in interstate cases, initiating the correct action to establish paternity, monitoring of child support payments, and taking appropriate action on delinquent accounts. Supervision is exercised over paralegal staff, Child Support Specialists, and support staff.
Work is performed under the supervision of an administrator.
Works with staff to establish individual goals, tasks, and priorities and interprets policies, procedures, and regulations. Monitors caseloads to ensure equitable workload distribution and that quality of work is consistently executed. Develops new or revised policies and procedures for the Interstate Unit as appropriate. Acts as the liaison between the office's regional offices and the Interstate Central Registry staff. Reviews cases for completeness and appropriate action.