Information sessions for parents of new students are offered concurrently with freshman programs and transfer programs. Students who are unable to attend a Summer Planning Conference attend an orientation program prior to the start of classes in the fall. All freshmen also attend the Fall Orientation for Frosh Program in the fall prior to the beginning of classes. For new students enrolling in the spring semester, an orientation program also occurs prior to the start of that semester. Parent services are offered through the Department of Residential Life.
Parent involvement is fostered through the coordination of parent programs and services.
The University Health Center is the primary health care facility for registered students. Services include General Medical Clinic, Women's Health Clinic, Allergy Clinic, Self-Help Cold Clinic, psychiatric services, and a pharmacy. Staff members provide health education workshops and, in coordination with the Albany County Health Department, they provide public health services to the campus community. The center also offers clinical rotations to senior medical students and Residents from the Albany Medical College. In addition, it sponsors extensive training and educational programs in CPR, advanced First Aid, and a variety of other topics.