In 1994 we set a course to be a sound underwriting company. Pricing our product at a level that would produce profits and a strong, basic philosophy that we could not be all things to all customers. This was not an easy statement to stand by with our agents when price is a driving factor on our marketplace. Hard work, strong support by our board of directors and dedication by our staff have all played key roles in our success. We continue to be grateful to all our business partners as well as those that have remained a part of our team.
Technology continues to have a significant impact on our business.
The Internet expands and the number of transactions that take place over it grow exponentially each day. Ten years ago we weren t even thinking about plain paper copiers or facsimile machines. As we all know change is a constant presence and it is the one thing that will never change. As the real millennium unfolds we continue to plan for our future, your future as customers. Our products, method of delivery and those that we protect will all continue to change more rapidly than ever.