The union was also told the threatening comments from managers regarding retention of only the fastest and best KDOs would be addressed. The work of the KDOs is further frustrated because of a contracting out situation. Such forms require research and take longer to complete. Crouch sent a letter to Bruce Arbuckle, DMV's labor relations officer, in December requesting a copy of the privatization contract and a meeting with Arbuckle and the new DMV director. Crouch and Townsend acknowledge that the union may not be able to prevent all changes spurred by automation and privatization, but they insist that managers can do a better job communicating with workers so that disturbing rumors don't escalate.
People deserve better.