Many organizations have receptionists, operators, security guards, and administrators who disseminate information to bona fide business callers. Consider that the people on the other end of the phone are already busy and are doing you a favor.
Top executives make brief notes preparing what they want to say over the phone.
You should too. Check it out. When you live in North Dakota, you probably try to use the phone as much as possible. So we think of them as experts on dialing up. Try to contact the manager or a secretary in your area of interest directly . . .