They have coupons active most of the time. They had problems shipping certain products into California in 2000. They carry a lot of products especially in the component area, but do not carry Palm PDAs. Pricing is mediocre with the Epson printer actually above retail. It outsourced its online store to Firstsource in Jan 2001, causing prices to go up, shipping to cost money, and product mix to change.
Pricing is on the higher side, but overnight shipping is free.
They do a good job pointing out rebates. They are a little slow at adding new products. Another long time mail order company making its impact on the Internet. They also run MacConnection. Their site had the best search function and ran very fast.