These network integrated telephone systems coming onto the market can treat NetMeeting users like extensions, just like any other telephone on your network. The difference is that NetMeeting extensions can not only handle phone calls, they can also handle video calls, whiteboarding sessions, and text chat sessions. This means you can have a mixture of IP telephones, PCs running IP telephony software, PCs running videophone software, and standard analog phone users. Most people think the main advantage of IP telephony is toll-free calling. While it is possible to reduce tolls between offices, the real benefit of IP telephony is increased flexibility and reduced adminstrative costs.
Many systems can scale to an unlimited number of users.
Lower cost of ownership - these systems are as easy to install as LAN appliances such as Ethernet hubs, which means your MIS department or LAN contractors can easily manage your telephone system. This translates into a lower cost of ownership and increased flexiblity. In short, this is one of the most important technological shifts to hit the industry since the public telephone network went digital. Related Links Cisco Brings the Web and the Call Centre Together TellMe, MagicPhone Merge in Voice App Union Analog. Inc. ALL Rights Reserved.