Applicants must have excellent oral and written communications skills and a pleasant and articulate telephone manner. Must have a record of working as a self-starter, accepting responsibility and working independently. Must have a record of working well with others and maintaining good public and intra-office relations. Must be able to work in an automated environment, have computer terminal or personal computer experience, good typing skills and ability to compose own correspondence and work well under pressure. College degree or related work experience required.
Testing is required before interviews are scheduled.