We specially developed the FACSys Archive Enterprise module in the UK, which enabled all legal staff rapid access to any fax they ever sent, said Techland Managing Director Nigel Brown. And all faxes had to be assigned a matter number to link it with a specific legal case. Network Manager Simon Eappariello added, Each legal case has a matter number and a matter number file, which is an electronic folder containing all electronic documents relating to that specific case. Everyone working on a case can see the communications thread of messages and documents so they can all be kept up to date with accurate information in real time from secure folders. Lawyers can read written documents or listen to messages relating to that case as often as necessary, wherever they are.
New staff assigned to a case can also get up to speed very quickly when they are brought in.
Some partners even take advantage of the voicemail to dictate letters for their secretaries while they are travelling, he added. Now 100 per cent of our London HQ office staff with screens have the full UM package on their desktops. Simon Eappariello continued, We created a Visual Basic template in an SQL contact database so key address data on a fax created in Microsoft Word 95 would be filled in automatically. FACSys integrates so tightly with Microsoft applications that the user merely sees a Send Fax button on their Microsoft Word menu bar which uses DDE commands. The practice also installed 15 HP Digital Senders.