Riders on the 22-Fillmore line waited anywhere from 0 to 35 minutes, even at the same time of day. I have to give myself an hour and a half to make sure I get to the theater in time for a movie. I've even stopped going to movies because I spend more time getting there than watching the film. Some lines did well. Sullivan cautioned that the survey method errs on the side of Muni.
Some riders are lucky and arrive at the stop just before a late bus shows up.
But this internal survey measured the interval between successive buses, rather than the delays actually experienced by riders. Our monitors miss about half of late buses because they arrive at random times. They aren't like Muni staff, who are paid to monitor buses all day. He said that many of Muni's deficiencies will require extra funding, but that it first needs to make progress on the daily frustrations of riders before additional taxpayer dollars are allocated.