Luckily we've saved for the last 11 years. Collecting the bill Looking back, Dr. Lee said that in a nonemergency situation, the primary care doctor is the point person, but patients also should be particularly careful about the choices they make. Everybody has the responsibility to do their part, but in an emergency situation, it should not be left to the patient. PHS spokeswoman Alice Ferreira agrees it's a cooperative effort to make sure patients are covered. The hospital plays a part.
Members play a part.
We play a part. At some point we're all connected in trying to coordinate the member's care. It's our responsibility to let the member know. The member usually knows whether the doctors are in network or not. Most people know generally what their benefits look like.