On Site Systems Support On Site service dispatches highly qualified technicians to your site if a problem cannot be solved remotely. Symbol tracks and manages the repair process. You define the response time so you can budget for the cost. Your agreement also includes an annual Systems Fitness Check for eligible websites, at no additional charge. Service Center Support Symbol's ISO 9002 certified Service Centers set the standard for repair, realignment and adjustment of your products back to original specification.
Service is available daily around the clock.
We answer most calls in 30 seconds or less and resolve most problems during the first call. With upgrade services, your Symbol solution can always incorporate the latest design and you can enjoy the highest possible performance. RF Coverage Check Symbol technicians check each access point in your installed Symbol wireless network to determine whether it is working properly and sending out a signal. We report whether your wireless network is functioning as originally installed, if the parameters have changed. Then we recommend what you must do to make repairs.