By failing to use the surveys, this department alienated the public. The public's opinions were solicited then dismissed without consideration. This action implies that the department does not value citizen input. In this instance, the survey process wasted the time and effort of citizens and officers alike. If the department cannot find satisfactory answers to these questions, a survey may not be appropriate.
Surveys are useful tools for acquiring community input, but only when used properly.
Taking Advantage of Your Position A COPS grant officer served as a school liaison officer for the high school in his area. He normally worked the day shift, Monday through Friday. Motor patrol officers considered working days and having the weekends off as a nice perk , especially for an officer with so little seniority. An administrator at the high school asked the COPS officers to work some night shifts to determine which students were out roaming the streets at night. The school administrator was concerned about a possible growing problem with gangs.