One component of an Internet strategy is the delivery of services directly to customers. Offering an Internet shipping tool that can make a difference both to the customer and to the post office is an example of such a service. RiposteDispatch for Parcels provides post office customers with instant access to postal rate and service information, document preparation tools including labels and shipping manifests, the post office track and trace system, a comprehensive address book facility, and reporting functionality. It can provide the post office with information about each parcel in advance of parcel acceptance or pick-up. Once registered, post office customers have the ability to download the software application from the post office s Web site.
Postal customers complete shipping manifests directly from their desktops.
With RiposteDispatch for Parcels, post office customers prepare and print shipping documentation and labels directly from their PCs without having to leave their desks. The system requires no expensive hardware to get it up and running. Yield Management Pre-advice on impending customer dispatches enables post offices to determine parcel volume traffic and to accurately schedule staff levels for parcel processing. Convenience New releases and pricing updates are automatically downloaded to the customer's desktop in real-time, therefore, eliminating pricing errors. Integrated Development Environment Implementation of XML enables the post office to build interfaces to other internal systems, such as track and trace, with a minimal amount of development effort.