Click OK, then when the computer asks about restarting, click Yes. When the computer restarts return to the Network section in the Control Panel. Click Add, select protocol. Can t Verify Username and Password Check to make sure the Caps Lock key is not on. The username and password are case sensitive.
Many people don t understand that the login doesn t forgive spelling or syntax mistakes.
Finally, check to make sure the login server has the username and password typed correctly. As a last resort, make sure the user does not have an encrypted password turned on. If they can get a couple then maybe the specific site they re trying to get is down. It s also possible that part of the Internet backbone could be down, in which case only sites on computers physically nearby to the user would be reachable. Usually it s just that the site the user is trying to reach is down.