In fact, how you answer questions may be the major source of your credibility. We've discovered five important principles for answering questions in a seminar, workshop, or speech. Displaying confidence . Not surprisingly, displaying confidence is the first principle, and along with presentation clarity, is directly related to maintaining your credibility. Verbal, vocal, and visual dimensions help convey confidence.
Opinions vary on the influence of qualifiers.
Vocally , articulation, rate, emphasis, projection, and pitch all combine to stimulate the audience's attention and convey confidence. Dropping your voice at the end of sentences, as newscasters do, signals authority. Presenters can convey confidence visually through grooming, posture, eye contact, smiles, assured gestures, and by avoiding distracting gestures such as pencil tapping. Providing clarity . There are several ways to enhance clarity.