The purpose of this training is to help supervisors develop competencies to coach employees successfully. The purpose of this training is to help participants identify specific goals that they want to reach in resolving conflicts with others. The course is based on increasing one's understanding of his or her conflict resolution style, and the strengths and development opportunities within each style. Participants build skills essential to effective conflict management, and develop a plan for immediate application in a conflict situation.
Performance starts at the top.
We ll teach you how to coach, motivate, counsel, and lead by example. You ll learn to evaluate performance and increase productivity, even under difficult circumstances. The purpose of this training is to teach key customer service skills to individuals providing service to clients and co-workers. The purpose of this training is to refresh supervisors on key aspects of the Performance Appraisal Program as they prepare to evaluate the performance of their staff. The target audience for training is any supervisor who has attended Performance Appraisal Supervisor Training and is responsible for evaluating the performance of staff.