Order taker accept new orders and process repeat orders. Order takers handle routine transactions. They accept orders from new customers, help existing customers reorder products, and work to expand the number of products customers buy. Sales support staff don't get or take orders, but supplement the sales efforts of order getters and order takers. Missionary salespeople are support staff that pave the way for sales by providing customers with details about products.
Technical specialists help customers get the most benefit from products they purchase.
D. Inside and Outside Selling 1. Selling can take place in the field, over the counter, or by telephone. Field sales are personal sales calls made at the customer's home or business location. Salespeople go to either homes or offices. The customer goes to the wholesale or retail site to look at the products and complete the purchase.