In each case, says Olsson, the key lies in honoring each contribution and in overcoming barriers that exist between stakeholders of different socio-linguistic backgrounds. During the first round of the meeting, nobody attacks another's position. We listen intently, and we take the time to capture and rework the nuances in the translations. And when we do all that well, there's inevitably an 'A ha' experience. When it works, it can be like a conversion experience.
Old rivals come out of it very proactive and willing to collaborate.
For more information, contact Micael Olsson or visit the Multichannel Learning Center . Inc. All Rights Reserved.