Please record the last two or three lines of screen content. Make a note of how you got there. Please inform NTech of the problem. Then - try Abort on the Go MJK menu, and then try LogOff. Make notes and let us know what happened.
Update takes only a second for each file updated.
There will be a message for each file indicating success or a problem. The file will be opened and the data displayed in columnar format. There is no graphical display, and no editing. There is one line for each commodity. The last two lines are defaults.