This template is for trainers who need a method to rapidly and accurately solve performance problems. First, read ISD is Shopping at a Deli . Analyze the Problem Insure you understand the problem enough so that you can describe the it. Work with the clients to obtain a good grasp of the problem. Verify the problem.
Observation is the best.
Brainstorm a solution with the clients. Make them part of the solution. That is, if it was not built by us, we are not going to use it. Designing a Specification Build Objectives or Goals. Build a test or measurement instrument.