You join a long line of upset passengers, some of them boiling with anger, who want the airline to make things right. A few understand the rules, but many don't. They don't understand why a delay due to bad weather does not obligate the airline to provide everyone with free meals or hotel rooms overnight. Incidentally, delays these days are increasingly caused not by bad weather or mechanical problems, but by congestion on runways and in the air. Airport waiting conditions are hardly ideal, except for premium-class passengers and paying members who can retreat to airline clubrooms.
Most delayed passengers are jammed into a departure area, sometimes without enough seats.
Children squall and business travelers shout into their cell phones or complain that there's no place to connect a laptop computer to the Internet. Somehow, we travelers manage to survive. But airport rage is growing - and it's leading, naturally, to the highly publicized rage aboard planes. That can hardly be said in the jet age of today. Inc. All Rights Reserved.