The news agent will send you a single e-mail with these summaries along with active links to each original message. Smart-messaging tools can help you comply effecti vely with federal regulations. For example, one of our clients, a large government aviation agency, uses Peloria Technology Corp.'s Mail Scout Mail Assistant to automatically copy and archive all e-mail communications. And a Circuit Court of Appeals client meets its privacy and security requirements by using agents that read e-mail and selectively filter communications based on content. This protects judges from seeing information that might constitute a conflict of interest.
Rules generally apply to outgoing mail or complex incoming mail processing.
Filters screen, file or delete inbound mail. Agents are used to automatically reply to messages, track past-due messages and next actions, and confirm meeting invitations on your behalf while updating your personal calendar in the process. Finally, intelligent agents for messaging watch the way you work, learn your style and automatically interact with the messaging environment by spontaneously assisting with the management of communications. Although intelligent agents for messaging are not available in commercial form as of this writing, some level of rules, filters and agents can be found in almost every mail client on the market. To benefit from smart messaging, you must first build or define the rules, filters and agents you will use.