Many aspects of this topic were discussed including the fact that clients don't always distinguish between proprietary information and freely available information. Building subject guides to authentic web information and information which has been evaluated is an important role of librarians. One library is providing online ready reference tools and providing notes with reference answers to patrons to inform their users where on the web they could have found this information themselves. Rice Institute puts online papers and current research on their website for discussion. Another library has designed subject guides on the web.
Most people believe that subject referencing is a good idea.
The references need to be checked and updated regularly. They need to be checked for link establishment, information authenticity, timeliness, etc. Web references should be thought of the same as hardcopy texts. Web software can be used to check these links. The group then discussed patron interaction on the Internet.