It's important not to overreact to the frame relay network failures this year. Frame relay outages are rare, which is why they get so much attention. Yes, it's inconvenient, but it's often possible to route paper transactions or defer tasks. When choosing your backup strategy, weigh its cost against the real harm the failure could produce. That must be done objectively, not in the heat of publicity.
Overreaction often makes good press but bad backup policy.
He also lectures internationally on advanced information networking and infrastructure issues.