One week prior to the scheduled on-site training class, you will receive a confirmation fax detailing the training date, the number of attendees, and the instructor s arrival time and travel arrangements. Vertex trainers arrive onsite one day prior to the start of the training session to setup the classroom, organize the materials, install and test the software. Vertex Instructors deliver the training class. Substitutions and Reschedules Attendee substitutions from within your company may be made at any time. When it is necessary to make a cancellation, please note the following cancellation policy.
Vertex reserves the right to cancel a class at our discretion.
In the event a course is cancelled, we will contact you immediately to arrange for another course date or a refund of the course fee paid. Vertex is not responsible for non-refundable airline tickets not used as a result of cancellation of a course. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Big Five Trainers Professionals from the following firms have been trained by Vertex's Education Group and assist Vertex instructors in many locations. For information on Big Five co-instruction of your class, please contact the registrar.