It's not even that caller ID functions are the main excitement in this system. ESI announced the new IVX128 back in March 1999 at Computer Telephony Expo Spring 99, where Teleconnect awarded it a Best of Show. Last month, we saw the new one in person. It also features 24 conference bridges, and the six-level auto attendant on this release has 100 branches that can be used for directing callers, answering questions as audiotext, and more. That may as well be ESI's slogan.
Remote programming makes adding new users a fairly easy endeavor.
And if he ever gets lost, all he has to do is ask for directions. Or you can go through an entire spoken tutorial of the phone's features, all built right into the phone system, and accessible though any station. The LCD display shows date and time, caller ID, and which lines on the system are in use. When using the ACD feature, the display shows you how many calls are in queue. When you hang up a regular phone, the person on the other end hears the receiver clattering, base first, onto the cradle.