Because of its value to patients, providers, payers and staff we will be focusing our efforts toward its successful implementation. N o less important to us is the effort we provide in maintaining the legacy systems and networks that have served us well in the past and will continue to provide reliable service well into the future. Our efforts to keep these systems running at peak performance will receive significant attention over the next several years. We know how much the UVA Health System relies on information systems to perform their mission. We strive to provide service in a team-oriented approach that focuses on our customer's requirements and achieves their satisfaction.
R esolving problems is a challenge in any information services organization.
We ask that our customers use our HELP DESK system to report problems or requests for service so that we may better serve you. S uccess will come easier and be most rewarding if we work together. We ask our customers to help us serve you better by letting us know how we are doing. Please take the time to give us your feedback . It's important to us and will help us improve our service to you.