For gas and electric service, bills will show the meter readings at the beginning and end of the period covered. Bills also will show the date of the meter readings, the number of units of service used, the schedule number under which the bill was computed, and any other information used to compute the bill. Bills also will include the date on which the current bill becomes delinquent. Sometimes an estimated bill will be sent to a customer if circumstances prevent the company from reading a utility meter. Any estimated reading will be clearly noted on the bill, however.
Utility bills are due on receipt.
Bills become past due 15 days after they are sent by the company. If you have a question about when your bill is due, contact the company's customer service department, Companies provide contact numbers on their bills. Electric and gas utilities must make equal-payment plans available to residential customers. Customers who have no outstanding balance may enter into a 12 month equal-payment plan at any time during the year. What this means is that your annual charges will be divided into 12 equal payments which you pay each month.