By Synchrologic Email. It's the most lethal of killer apps and the most addictive product to enter the workplace since free coffee. A server-based synchronization solution can support your mobile initiatives by powering handheld access to groupware servers. IT can manage handhelds more easily.
Users get their fix.
But enabling pervasive access to Exchange and Notes servers is a deceptively complex endeavor. Pick the wrong solution, and your IT department is suddenly faced with a flood of support calls, newly handcuffed by a piecemeal technology offering few troubleshooting capabilities. It doesn't have to be this way. Email and PIM synchronization solutions should be viewed as one component of a complete mobile strategy. The vendor you select should not only have a robust email and PIM synchronization solution, but also a proven track record in implementing that solution within a complete mobile infrastructure.