Advanced, specialized clerical work involving the implementation of specific aspects of programs within a division or department. This class is distinguished from lower level clerical classes by a requirement for significant technical and program knowledge and from higher administrative classes by the presence of more detailed procedural guidelines and by a limitation to narrower program activities. Positions generally require significant interaction with the general public, service providers, or other agencies and departments.
Work is performed under the supervision of a technical or administrative superior.
Provides information on licensing or permitting requirements and procedures or on programs administered by the assigned division. Reviews applications, submissions and other documents for adherence to technical and regulatory requirements. May approve submissions under definite guidelines or refer for review by higher authority. Performs follow up to obtain or provide necessary information. Performs a variety of office management functions such as ordering supplies, collecting and reviewing time and expense reports, and reviewing and processing invoices.