It should be in the cart or on file in the library. If you need to you can also download the software for free from the AlphaSmart web site's download page . If the iMate is unplugged at any time when the computer is on, and then reconnected, you will need to reboot the computer to activate the driver once again. The front power button on new iMacs gets stuck, causing power interruption or failure to start up. Front power button is flat and does not press in.
Power cuts off suddenly during operation.
Your warrantee for hardware is one year. If you choose this option, obtain permission to take the iMac off site. Alternatively, you can put a yellow service tag on the machine and have the County Office of Education pick up the machine for repair. The county will not need the invoice. Another symptom appears when you try to print and a dialog box pops up saying that it cannot find the printer.