Version 9 has its quirks, she says, but a lot of the problems also stem from user error. She advises other firms to go into new programs with enough training. Also, have at least one or two people on staff who know the program well. Although selecting a time and billing system involves substantial research, you don't have to go it alone. Ask your colleagues what they're using.
Nance suggests considering hiring a legal technology consultant.
The initial expense can easily pay for itself. It's also smart to test drive the software first. Calif. Regarding what firms are going to be looking at throughout 2000, Shultz says time keeping and billing are barely on the radar screen. Because everything in time and billing is date-related, firms had to make sure their systems were adequate for Y2K purposes. So a lot of whatever firms would have invested in time and billing has already been done.