Keep your communications to the point. If a recipient is paying for access by the hour, he or she won't appreciate messages that take forever to read. You can do this in Outlook 2000 by placing your cursor at the beginning of the text you want to check, then hitting the F7 key to bring up the spell checker. Thread your messages when appropriate.
Threads are a series of responses to an original message.
Assume your e-mail is private. A general rule of thumb is to keep your signature file down to 4-6 lines. To find out more about netiquette, visit the free online version of Virginia Shea's book Netiquette .