The recipient can do so, or, if the invoice is questionable, write an electronic note on it and move it to a manager's bin. If it needs additional approval, the image is sent to the next office at the speed of light. Montano can find an invoice in seconds, anywhere in the process. If an invoice image languishes in a workbin that is unattended, she can re-route it. Now if there is a problem, we know what it is because of the clear text notes that people add to accompany the invoice.
People type more than they used to write.
We used to spend lots of time calling for clarification. Now we get detailed info, and we can see the source. Best, it is a permanent record and audit trail relating to a particular document. The invoices used to be a nightmare. We want to pay on time.