Moberg cited a number of projects that will need close attention and study. Many of the residence halls have one data line and one telephone line. We need to expand that so we have one port per pillow. So if you have a two-person room, you have two lines in there. Getting that done will require working closely with facilities services workers.
Planning is at a very early stage.
Moberg said that one area that will get his particular attention is the support of technology users on campus. Customer service is an area where we have some catch-up to do. As the campus becomes more technological both in terms of the desktop and the classrooms and the laboratories people's levels of competence rise, but their need for more sophisticated tools also rises all the time. So whether it's using some new feature of Microsoft Word or a new e-mail system or a new World Wide Web browser, people need more skills all the time. And we need a much better support structure.