Using OCLC's electronic system, requests are automatically routed to as many as five libraries per request. The length of time needed to receive the item can vary considerably, but patrons should be prepared to wait 10-14 days. Patrons can request just about any type of item, although certain items may prove difficult or impossible to borrow. Rather than sending the actual journal, most libraries will send a photocopy of the desired article. ILL services are available to all Mack Library patrons, including town patrons .
Patrons can set a maximum cost they are willing to pay.
The J.S. Mack Library lends to all academic libraries and SC public libraries at no charge. J.S. Mack Library participates in reciprocal free lending of books with SoLINE members and of journal articles with SO6 members. Non-SoLINE public libraries outside SC are requested to reimburse postage costs.