We guarantee the safe delivery of all merchandise. If you fail to receive your order or if arrives in damaged condition, we will replace it absolutely free. We guarantee all manufactured goods against defects in materials and workmanship. All nature-made items, such as sea shells, furs, hides, skulls, minerals, fossils, etc. are subject to natural variation and minor defects. Special Orders Merchandise ordered specifically for you may not be returned.
Returns See Returns for procedures and authorization form.