The workplace itself is becoming more adaptive and fluid, prompting the need for more effective ways of communicating. To be successful today you must understand what organizations can do, what managers can do, and what you can do to enhance communication in this continuously evolving environment. Sessions will include a mixture of lecture, case studies, practice exercises, and evaluation of recent trends. Participants will diagnose communication issues in real situations and develop plans to address them, including how to apply fundamental communication skills in both formal and informal organization structures. Enrollment limited to 16.
Persuasive writing is a powerful source of influence within organizations.
Controlling how an issue is discussed directly shapes its outcome. When you are able to write effective memoranda and reports, often you can establish in advance the terms for later discussion of an issue. This course offers guidelines for reader-oriented designs, document strategies, word choice, and data use. Participants will focus on developing writing skills to influence decision-makers. Enrollment limited to 16.