Assessment Summary TSP survey is conducted annually by IT, and was administered on-line in the summer of 1999. Several commented that their departments are considering hiring additional staff to support web development. With regard to whether there have been changes in the way they are expected to support faculty in their department this year, an increase in interest in using the web and Powerpoint were the two most frequently cited sources of additional support time. Primarily because the average age of the faculty is going down a bit.
Presentations using computers are up.
Web based development is up. It seems now that faculty expectations for a reasonable level of support are exceeding what I consider to be reasonable. It would be great if the TSP could help to establish some campus-wide support standards. One idea that I have toyed with is trying to establish a network of students who can help faculty with home computers with pay, and independent of the university. Recently there is also a bit of a 'technology for technology's sake' mentality in some presentation and other technologies.