And while academic pharmacists and other university staff complained about the cap, there was no real impetus to restore full coverage until community pharmacists started a letter-writing campaign. We were leaning on them to support the faculty, and in return we were not treating them very well by putting a cap on academic dispensing fees. As a member of the university's advisory committee on benefits, Bachynsky had been working for the last two years to convince the university to eliminate the cap. The decision to remove the cap was made by the university, who passed along their request to the plan administrators. Bachynsky is curious how many academic staff will return to higher-service pharmacies now that the fee has been removed, but adds that the committee likely won't follow up to see the impact of the change.
People are keen to sort out problems and make the system better.