An Intelligent Data Warehouse. The data is then validated and cleaned before being transferred into an intelligent data warehouse, which remodels the data and optimises storage in order to support active analysis. This is fully product based and is optimised within the product. In this way, a multi-dimensional profile can be constructed, based on a specific customer, product or branch. As each new transaction is loaded into the intelligent data warehouse, the profiling engine updates the profile without the need for human intervention.
Sentinels are business application specific, plug in modules.
They are trained to monitor particular types of transactions and activities, such as sales opportunities, audit concerns, operational risk, compliance management or fraud detection. The sentinels patrol all the transactions across the enterprise looking for activity that requires further investigation or action. The sentinels also provide a full audit trail by breaking down its decision path as well as the reason and context for its decision. An Action Manager is used to control the dissemination of information and is able to distribute notifications directly to devices, such as pagers, mobile phones, e-mails or corporate Intranets. To manage events effectively, an Escalation Manager can also be used to make sure that notifications are being actioned correctly and within an acceptable timeframe.