The support module is fully integrated into the product module. New support questions are automatically emailed to the product support or product category managers. Registration links across all modules. It allows you to take control of who's entering your site and the information they access. Users are assigned roles and the roles define the rights of the individual on your site.
Roles can range from product managers to customers.
A customer may have the ability to place orders or just to view the detail product specifications. The roles are used within all modules of eLink to define the overall security of the system. Registration is a means of securing your clients' access and is also a valuable marketing tool. The purchasing model of the internet is changing, a buyer no longer looks for a seller of a product. The buyer can list their products they want to purchase and a group of sellers are notified.