Our ideas are always considered seriously and the service we receive is excellent. I know of no other Web Service provider that provides customized support in such a responsive and timely manner. School Web Services is one of the few companies that put their money where their mouth is. In the years that I have worked with the folks at SWS I have found them to be extraordinarily responsive and to actually take to heart the feedback I provide them. It is not uncommon to find new product releases containing precisely the features I told them would be most valuable to the folks at my institution.
Most companies try to build systems to please the world.
The more you sell the better. SWS is no different in this respect, however, what sets them apart is that they are working to please the world one customer at a time. Our District worked with them on a very short time schedule to design our web site and go on line. During our design meetings, I did not believe for a second that they would meet the deadline. I didn't even plan for it since my past experience with other companies has taught me to add at least three months to the scheduled completion date.