The programming staff, many of whom had worked very closely with the users for years, provided much input to this process. As a result of all this effort, the student services offices across campus have enhanced the way they do business, and in turn the quality of service they provide to students and faculty. The system 'remembers' key information between transition to minimize re-entry of data. Student information is available by ID number or name. All function keys are standardized.
Online help is available and text can be entered by the user.
The help can be brief, or it can provide full documentation. The system allows a manager to dynamically set security for his or her system. Within seconds, access to any particular program or sub-system can be provided or denied by the office manager. In view of existing budget constraints, this capability has been particularly useful when user offices share personnel at various times during peak periods of activity. A walk-in information request system was implemented that allows students to pick up, or have mailed to the desired destination, official transcripts and enrollment verifications.