It's not the system that is slow. It is the people who are doing the replying. E-mail is one of the greatest benefits of the Internet. Either reply to inquiries in a timely manner or remove your e-mail address from your Web site, business cards, and the company letterhead. In today's fast paced world we expect things to work quickly.
Professionalism is emphasized by prompt and accurate replies to e-mail correspondence.
On the average it takes only a minute or two to hit the reply key and write a response. If you have thirty e-mails in the inbox it would only take a little over and hour to answer all of them. It will get you into the habit of keeping your business relations current and active. Many e-mail requests are similar. If you track the requests of your customers you will gain a clearer picture of your customer base.