The study found that QuickDOC is able to function in large ILL operations and measured user satisfaction is measured. The variety of uses is described and possible enhancements are discussed. ILL and document delivery as described puts student trainees in contact with all the facets of librarianship by exposing them to the practical operations of the different departments as well as by exposure to the practical details of interlibrary lending. Therefore ILL serves its primary function in resource sharing, but can double as a training ground for future librarians. Exponential smoothing techniques are explained and their application to the forecasting of interlibrary loan and document delivery acquisition times are presented.
Preliminary results indicate a renewed sense of purpose and accomplishment for the entire unit.
That such a small increase in instructors' usage could generate such a dramatic increase in activity is discussed and concludes that a review of copyright compliance may be appropriate. You can also obtain sample copies of any Haworth Press titles from the address above.