City Hall is open to the public from 9 a.m. to 5 p.m., Monday through Friday. Between 8 a.m. and 9 a.m., you can reach city workers by phone. Callaway has a city manager-commission form of government. Commissioners meet the second and fourth. To address the commission, you sign up before the meeting.
Public participation is held at the beginning of the meeting.
While elections are at-large, city commissioners qualify by wards. The mayor is elected at-large. The city contracts with the Bay County Sheriff's Office for police protection. Site plans and driveway permits are handled through the city's Planning Department at 324 S. Berthe, 871-1033.