It took a lot of hard work to clean up my property room after taking over the operation. If it has been ten years, you can imagine how bad the situation has to be. The time is right to make improvements. The climate in the front office is as good as it is going to get. Computers and other tracking tools are readily available.
Technology is scary, but necessary.
However, once you get your feet wet, it isn't so bad. Of course, there is a lot of work to be done. Policies need to be written, house cleaning is a must, and the necessary tools have to be procured. If a new facility is planned for any time in the future, be sure you have input into the construction design. You can visit other agencies for ideas and help in planning the new facility.