As a staff centric company we want to make the Internet and e-mail accessible to our staff for their personal use in their free time and in a controlled manner. We aim to provide the benefit free of charge to the staff without incurring undue costs to the company or inconvenience to our customers and business partners. We have a great partnership between management and staff and have agreed as a company that we carry out random e-mail and web monitoring. We now distribute a report to each of our managers every week which details the time spent on-line, by each member of their team, hour by hour and as a total for the week. We have used our skills in software development to help the managers drill down on any member of staff and see the sites and pages that have been visited including the time of day.
Senior management can review trends and averages team by team and for the whole company.
These measures have met with no resistance from staff since it is an activity that is carried out openly. Everyone understands the issues and knows that the company is acting to protect the best interests of the company and staff. Our staff is our greatest asset, we can only be as good as the people who work with us and we have the very best team. The Internet is a terrific business tool. We hope this article helps you keep your business in-line.