During the time to greet one another at the service, we give instructions on what to say after they've said hello, and we often provide a question related to the theme of the service that day. Our worship bulletins have a tear-off section that people use to request information, share prayer concerns, request a sermon tape, and so on. We encourage guests to enjoy the service as our gift to them. At offering time we ask them to pass the offering plate without giving any money, and we watch our terminology. Like many churches, we provide special parking for guests, single parents, and the physically disadvantaged, and we have signs strategically located at the entrance of the parking lot instructing guests to turn on their emergency lights so they can be directed to parking near the church building.
Parking attendants help people find a parking space.
When visitors enter the building, they find a Welcome Center staffed by friendly, helpful volunteers who answer questions and give directions. They also discover plenty of literature explaining each of the church's ministries. The church provides complimentary cappuccino, latte, and donuts for guests. The pastor offers a complimentary cassette tape of the weekend message to any guest who wants one. Guests are contacted by Welcome Callers following their visit, thanking them for attending and offering to answer any of their questions.