They also learn to respect what those people do. You know too much about what people do. Oticon has embraced a number of technologies to support its dis-organization. One reason employees are free to move around is that they don't have to drag lots of paper with them. They may keep a few magazines and reports to work with for the day, but they run everything else through an electronic scanner and throw the originals into a shredder.
Telephones are important too.
Since Oticon employees are always on the move, there's no place to take calls from customers and suppliers. That's why mobile phones have become such a visible part of the company's technology toolkit. People talk on their phones as they stand at the coffee bars or take calls as they stride from lunch to the lab. Oticon's Think Tank applies technology to support shared creativity. The large, computer-filled conference room includes groupware systems for electronic brainstorming and electronic whiteboards connected to videoconferencing equipment.