The Internet affects business and government equally. A lot of mutual learning is possible. For the private sector, it is possible to look at government and learn how to deal with complex issues, policies, and constituencies. For the public sector, it's possible to turn to the corporate world as a source of expertise on perfecting business processes, cutting costs, and creating far greater efficiencies. Also, it's essential to have excellent open communication between entities and within each organization.
People have to understand how technology can change government.
Without buy-in from both the workforce and the leaders, it's difficult to succeed. When a state becomes Internet-ready, it helps pave the way to the new economy. After spending weeks meeting with industry leaders including Cisco President and CEO John Chambers and Microsoft Chairman and CEO Bill Gates, Colorado's technology team began to put in place many of these companies' Internet business strategies. By meeting with another entity, the team also learned how a handful of travel specialists could handle the same workload as the 173 agents who currently handle the task for the state of Colorado. When the State of Colorado began to explore new technology options, it turned to KPMG Consulting and Cisco Systems to provide the necessary knowledge, expertise, and practical assistance to make the project a success.