We also accept bank wire transfers, letter of credit Customer Guarantee Casad Promotional Products wants you to be completely satisfied with our service and every promotional product you select. Satisfaction comes from our meeting your exceptional customer service. We take every possible measure to ensure accuracy on every order. Each order that is placed with us is totally custom. We will provide computerized quotes, order acknowledgments, art approvals, and shipping acknowledgments to keep you informed of the status of your order.
Random samples are almost always available for each product.
We send a random sample to you before production begins on all orders to avoid any misinterpretation of product specifications. If the customer elects to skip any of the above ordering procedures that assures accuracy, our complete satisfaction guarantee will be voided.