It's easy to communicate with our colleagues. We can use jargon and industry shorthand. But it's harder to explain ourselves to customers, to the media and to shareholders. People need simple answers, devoid of flowery language. They need concise, accurate information that gets them straight to the solution.
Technical writing saves money Good technical writing saves money.
And the consumer or end user is more satisfied with the product, because they know how to make it work. As a result, you get fewer returns. So, as we've seen, technical writing is something that everyone does these days. It's an important skill that few of us were taught. And it's something that you can learn.