It is not intended to suggest that all disputes are suitable for mediation. Mediation Mediation is a voluntary settlement negotiation facilitated by a neutral third party who has no decision-making power. Interests are the driving force behind every dispute. A position is only a way of meeting those interests.
Mediators try to get the parties to consider interests rather than positions.
By looking for these underlying interests, parties can open up positions and create new options for settlement. Each party gives a synopsis of the facts of the dispute. The mediator then clarifies and frames the issues in terms acceptable to the parties. Identifying the interests-Using questions, the mediator shifts the focus from positions to underlying interests, and ultimately formulates a goal statement incorporating all of the interests identified. Generating options-The parties list and evaluate options for satisfying as many interests as possible, and, thereby, for reaching a settlement.