The client and case manager create a plan for finding and keeping affordable housing. Staff arrange for volunteer speakers on topics such as finding a job, employment etiquette, and building good relationships with a supervisor. When needed, the program provides appropriate clothing for those going on job interviews. Clients may also use the Center to store their personal belongings, receive mail, make telephone calls and receive voice mail form agencies, prospective employers or landlords. The program offers use of a computer, photocopier, envelopes and stamps to assist clients in creating and sending their resume.
Volunteers provide lunch and fresh fruit, coffee, and juice are available throughout the day.
In addition to serving lunch, volunteers build friendly relationships with guests and offer counsel based on their varied experience in the workplace. The support center makes extensive use of existing community resources through networking and referral. For example, many clients may not have the skills to maintain a full-time job once they find one. Staff, therefore, refer clients to existing job training programs such as the Employment Resource Center in Maywood. These follow-up services are intended to identify and address any issues that may impede the client from continuing to live independently before the issues become a crisis.