There is high awareness and use of the general book, journal, reference, and reserve collections. For the specialized collections more distinction can be seen between awareness, which is typically rather high, and use, which may be somewhat lower. However, the latter tend to have higher satisfaction rates. Graduate students generally are less-satisfied with the collections than the other groups.
Undergraduates have the highest satisfaction rate with books, as opposed to other material types.
Because the number of administrators who responded was usually 5 or fewer, it was difficult to draw conclusions about the category. Overall ratings for the collection are well within an acceptable range. There is high awareness and use of the term renewal policy by faculty. There is high awareness and use of Reserve. This illustrates the need for continued online availability of current information and ongoing publicity about its availability.