Going truly behind the scenes, we thought you should know. IOwa, Nebraska, and Kentucky. The problem occured at the Livingston Mall location in Essex County in New Jersey. The town is Livingston, as you might guess. However yesturday, the staff was rude to me and would not cooperate.
Time is money.
Previously, the disk was given to us free of charge as long as we purchased at least one sheet of portraits. She seemed puzzled that I didn't know that. When I queried her further, she said it was around January that the change had been made and that under no circumstances would she work with me on it. No flexibility was shown nor concern for the fact that by not working with me on this occasion she was losing my business permanently. This salesperson was exceptionally rude to me, the CEO, and showed no concern at all for her responsibility to keep us coming back to her studio.