However, the club may retain that part of the total contract price proportional to the amount of time that you used the services or facilities prior to cancellation. After cancellation you are no longer liable for any further obligation under a credit loan agreement which was executed to pay for all or part of the price of the health club contract. As a consumer you are protected against false advertising and misrepresentations. If these rights or the rights outlined above have been violated, you may sue in court for recovery of damages or other relief, including triple damages, to the extent provided under the Consumer Protection Act, M.G.L. c 93A . Before heading to court, you may want to file a request for mediation through your local consumer group .
Mediation is an informal way to resolve disputes between two parties.
Your local consumer group is listed in the blue pages of your phone book and on our website . You can also contact Consumer Affairs for a list of mediation services in your area.