On The Edge By Art Wittmann Company Directory Browse our directory to get data, starting with a particular company. Reader Service Allows you to request additional product information from our advertisers. Whether you manage a large IT group or you're on the front line trying to maintain a solid working relationship with your manager, you probably understand that the lives of those who call the shots in an IT organization are filled with challenges. Sadly, many of those challenges go unmet. Like many life experiences, managing IT is all about balance.
People tend to think of balance as a dichotomy.
A judge balances the interests of two parties in a lawsuit. A tightrope walker balances the forces of gravity. But IT managers need to seek a more complex balance, a triad of technology, people and business processes that isn't always a natural fit. The Bits and Bytes Matter Frankly, I've never bought into the idea that any good manager can oversee an IT organization, regardless of the person's technical background. But with all due respect to those who criticize the analogy, managing IT really is a lot like coaching an athletic team.