Byerly Pounding the Information Security Beat New York takes the security lead with the first state and municipal information-security officers. Byerly Pounding the Information Security Beat New York takes the security lead with the first state and municipal information-security officers. But in the rush to go online, many governments may be overlooking the portal's potential for knowledge management. North Carolina is the latest state to launch a high-profile state portal. Working with Andersen Consulting, Bell South and the king of portals, Yahoo, the state has ambitious plans to construct a portal where citizens will be able to apply for a fishing license, check a stock quote, read e-mail and schedule appointments on a calendar, along with a host of other services.
Portal technology is the first killer application for knowledge management.
There's been no good way to pull together an organization's knowledge until the portal came along. There's been no good way to pull together an organization's knowledge until the portal came along. Portal Popularity Setting up a portal is a relatively easy step in itself, according to Reynolds and other portal experts. What's not so easy is overcoming the cultural, bureaucratic and funding barriers necessary to make a portal a fully functioning platform for knowledge management and electronic-government services. These hurdles can end up diluting government efforts to build enterprise portals that deliver services and manage knowledge.