They have very large seats, even in Economy Class, the food is good and they employ some of the best cabin and cockpit crew in the world. They are also really sincere. And in longer ones they always have the newest films. I flew Austrian airlines from Vienna to Washington Dulles in January, here is my personal opinion concerning the flight. They totally dwarfed other Star Alliance partners including SQ and Lufthansa.
Quality is in the eye of the beholder and everyone is entitled to a different opinion.
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