Boldfaced key terms from the text are called out and defined in the margin, forming a running glossary of key concepts from the chapter discussion. Margin List Identifiers. These special notes call attention to key bulleted or numbered lists of information as they are presented throughout the text. These notes provide a convenient study outline. Additional, brief, real-world examples are featured in Margin Photos in each chapter.
Summaries repeat each study question and highlight key points in a concise bullet-list format.
List of Key Terms , at the end of each chapter, allow the student to double-check familiarity with basic concepts and definitions. In addition, these tests may be taken interactively in the form of online quizzing on the book Web site. Integrated 'Outback' Case, In-Basket Exercise, Exercises for Teamwork, Management Skills Assessments, and Research and Presentation Projects. A Study Guide section that contains the interactive self-test and PowerPoint chapter outlines for each chapter. This is an excellent way for students to prepare for examinations.