However, the presence of signage is not able to compensate for a complex floor plan, as evidenced by observation at the Library's exits. Subsequent observation contradicts results in both surveys, as the exits remain a point of user confusion, and reinforces O'Neill's theory regarding complex floor plans. Library jargon, both on the signs and in the survey, may also confuse patrons. This should serve as a caution both in developing a survey instrument and in determining the wording of new signs. Investigation of resources is the final step in the evaluation process.
Resources can be both human and financial.
Human resources include those individuals or companies which possess the creative talent and expertise to produce signs. Perhaps there is someone in the library with these qualifications. If not, an art student from a local vocational or art school may be an option. Finally, many library and office supply manufacturers can produce signs, or perhaps the library would like to support a local artist or business. In many cases, fiscal realities may be the primary consideration in a signage project.