At the hospital, try to visit the maternity ward, nursery, milk kitchen, paediatric ward, malnutrition ward, rehydration unit and offices of paediatricians, obstetricians, nurses and administrators. Asking the same questions of different people will increase your chances of finding the right information. If a health worker appears sympathetic but uncomfortable giving information, he or she may be happier to talk to you away from the hospital - perhaps leave a card with your phone number and address. Protect the confidentiality of health workers who give you sensitive information. Ask permission to talk to mothers with newborn babies - it's best to talk to those about to go home since many practices which violate the Code occur close to the time when the mother leaves hospital.
Mothers often have a very different view of hospital procedures.
You might find information which health workers didn't give you - or you may get ideas of other places to investigate. Interview techniques Don't accuse anyone. You will get better answers if you don't assume that a person is guilty. However, saying that you heard that some companies used to give money and presents to doctors and nurses, and asking if the health worker knows if this still goes on, might get an interesting reply. When you have begun to build up some rapport with the interviewee, you can begin to ask some of the more direct questions about promotional practices.