Students are sent letters notifying them that the information has been requested. If they object, they must write to the County Clerk issuing the subpoena. No subpoena has ever been reversed. Manager does not inform University Counsel unless there is a problem with the subpoena - i.e., the Bursar cannot meet the turnaround time requirement, etc. Copies of subpoenas are kept in student file, often for more than 7 years since they may get repeat requests for information on the same student.
Office can and does provide, for a fee, customized breakdowns of accounts for attorneys.
This area does not have any reporting responsibility. 6.8 Maintain collection history Information is received from BARS system. Via a documented procedure, Bursar generates letters and telephone calls in pursuit of payment. Bursar will attempt to obtain payment for one to two years. The history of collection process is maintained on the BARS system in anecdotal notes and in a paper file.