We're obviously doing some important things. UCLA was the first university to have a Web page for every undergraduate course. One of the positions we'll be searching for soon is a top administrator in information technology to provide oversight of both our academic and administrative information technology. We want to take advantage of the synergies there. I think the program is off to a very good start.
People understandably notice the bumps along the way.
But if we had waited until everybody was fully prepared to use the technology, that day would never come. As students and faculty come to see the value of information technology in other courses, there will be pressure by students for greater use by the faculty. But there will also be greater pressure on students because this is a resource in which the faculty is making substantial investment. I go to the UCLA home page often because it helps keep me informed of what's new on campus. I don't use the technology as fully as some might, but I use it a great deal for e-mail.