So team leaders at SEI have to be first-class recruiters. But it's a soft sell. You want people to say, 'That's a team I'd like to be on. The recruiting challenge applies outside the company as well as inside. SEI has no centralized HR department.
Team leaders work with placement agencies to attract applicants.
He offers one important corrective to this talk of persuasion and participation. We hit our numbers. SEI establishes corporate-level targets for both figures and translates the targets into goals for the teams. Since they're closest to the client, the teams know what they can do to move the ball forward. People at SEI all act as if they're in charge, because everyone has goals to hit.