This books provides practical guidance for establishing usability programs and performing usability tests. Every usability engineer should read this book. Using Discount Usability Engineering to Penetrate the Intimidation Barrier. This book focuses on inspecting user interfaces for usability. This is sometimes referred to as heuristic evaluation.
Usability inspection is a useful technique to identify usability problems.
Go to Top of Page 7. Establish product design guidelines . Chapters address metaphors, the file system, menus, dialog box design, error messages, etc. A Practitioner's Handbook for User Interface Design Mayhew, D. J., Morgan Jaufmann, San Francisco, CA Published 1999. Mandel's book contains many examples.