Circular cushioned seating areas have been built around many of the pillars. Sections of the original hardwood floor still exist, complemented now by slate and carpet, which cover most of the floor. Tom Bollum himself has chosen much of the fine furniture which graces nooks and corners of the store. Comfortable easy chairs entice customers to relax and linger. Cherrywood shelves and marble tables add to the feeling of culture.
Romantic music plays in the background to complete the ambiance.
The comfortable atmosphere of Bollum's is enhanced by its attractive displays of merchandise and helpful staff. Books are exhibited In all windows, inviting passersby to enter. Inside, a welcoming banner and information desk are positioned strategically near the entrance. The desk is manned by staff with computerized access to the store's inventory. In this way expedient service is offered to busy customers.