We know there are more than a hundred good reasons to shop at The Pheasant Lane Mall. We believe the most important reason is the level of satisfaction your overall shopping experience provides. Now we have gone a step further, with our Hassle Free Shopping Guarantee . If you are not happy with your purchase at any of our stores, and for some reason the store cannot satisfy you, come see us at the Customer Service Center with your receipt and purchase and we guarantee to make it right . We will act as your advocate with the store to ensure your satisfaction.
Original receipt is required.
Unfortunately, engraved, altered, pierced, and custom-designed merchandise, as well as food and live animals, cannot be returned. We may need 48 hours to make things right. If the store cannot satisfy you, and the above guidelines have been met, the Mall Management will refund the purchase price in Mall Gift Certificates. Others guarantee to try, We guarantee to satisfy.