The marketing campaign began in June 1994 with the production and distribution of videos , brochures , television and radio ads, and newspaper inserts . The water bill format changed in January 1995 to include specific water usage information and tips for reducing use. National Theater for Children has performed water education plays in elementary schools since 1994 and middle schools since 1996. An education planner was assigned to the program in June 1995.
Speakers are available on request.
Winter averages for Residential class accounts are based on the averaged usage for all meters of the same size. Winter averages for non-Residential class accounts is based on the individual account average. The Uniform Plumbing Code was amended to require 1.6 gallon toilets in all residential construction. The Operation Low Flow Toilet Rebate Program offers rebates applied to customer water bills for replacing old toilets with new 1.6 gallon models. The program provides free audits of apartments and homes and includes free installation of high efficiency showerheads, faucet aerators, and other devices.