However, if we lost all of our Customers tonight, we would be out of business tomorrow. That's why we need to take care of them and do business the way they want it done, not the way we think it should be done. Use your brain for thinking, not as a storehouse. First, write things down so you don't have to remember them. Always put a good person in charge, give responsibility, accountability and fair rewards for success.
Nothing is impossible, the impossible takes a little longer.
Don't tell me what I can't do, or why it won't work. Tell me what I can do and how to do it. Important, if true. Accept no argument until you check, check, check for the facts, the truth and the purpose. Gather facts to learn, not support an argument .