Large corporations can avoid paying higher prices. But most businesses cannot get volume discounts or build their own infrastructure. Small businesses put up with this because they need phones to survive. They supported a monopoly structure that allowed the telephone company to grow. But most small businesses do not need the Internet.
Many small businesses have Web sites.
Some do research on the Web. Most try to collect sales leads via the Web. Many offer products on their Web sites. But few businesses find the Web to be a critical or even important component of their revenue or profit. There are some firms that can make money from it.