It takes but a moment, but the memory of it sometimes lasts forever. No one is so rich or mighty that he can get along without it, and no one is so poor that he cannot be made rich by it. A smile creates happiness in the home, fosters goodwill in business, and is the countersign of friendship. It brings rest to the weary, cheer to the discouraged, sunshine to the sad, and is nature's best antidote for the troubled. Yet, it cannot be bought, begged, borrowed, or stolen, for it is something that is of no value to anyone until it is given away.
Some people are too tired to give a smile.
Give them one of yours, as no one needs a smile so much as he who has none to give. May this paragraph inspire you to greet every customer with a smile. Dr. Peter A. Marino has written extensively on sales training techniques and their furniture retailing applications. See Shopper Section for books by Mr. Marino. Copyright 1995 Towse Publishing Company, All rights reserved.