Whining and excuses are no substitute for performance. Urgency Develop and communicate a sense of urgency about important tasks. Timeliness is essential. Consistency Consistency in performance builds confidence. In every endeavor, provide value for the time spent.
Value includes cost, quality, and service.
Organization Use an organized approach for every task. Time spent in planning and organizing will pay dividends in execution. Detail Pay attention to detail. Frequently it is the small things that undermine credibility. Excellence Always strive for excellence.