Jeff Schilit has relinquished his column this month in order to publish a letter written by Dr. William Miller, Chair of the Telecommunications Advisory Committee.
Progress is often disruptive in the short run.
However, the benefit is usually well worth the cost. So it will be, we presume, with the replacement of the University's telephone switch, which is now hopelessly outmoded and inadequate. With the installation of the new, server-based systems FAU will be in a strong position to take advantage of emerging, integrating technologies. Because of the extensive nature of this project each department will be asked to appoint a Departmental Coordinator to represent the department for the duration of the project. Coordinators will attend several briefing and training sessions and will be responsible for identifying any unique needs or configurations in their respective areas.