Telephone Calls Answers to letters you write to other researchers or responses to queries you have submitted may come in the form of telephone calls. Make a record of the date, caller's name, phone number, address and a summary of what you learned on a full size sheet of paper and file it with your correspondence just as though you had received a letter. Perhaps a cousin or fellow researcher mentions a burial site for a common ancestor and you want to add the data to your family group sheet. Notes made at time of call in possession of Desmond Walls Allen. Stop and think before you rush to the telephone to respond to a query.
Many researchers object to being called early in the morning or late in the evening.
Your call may come at an inopportune time. Write a letter and let the researcher answer at a convenient time with her files accessible. We'll say more about queries on the Internet in chapter 13, but remember all the things that apply to traditional queries also apply to inquiries in electronic format. Everton's Roots Cellar and Broderbund's World Family Tree are two examples of this kind of database.