We will be sending you a copy of the report when we it is available. The information you give me will be confidential. If for some reason we would like to identify a particular site by name in the report as an example, we will specifically ask your permission to do so. Before we start the interview, let me review information about your micro-system. From what T hear you saying, you define success along several dimensions . .
People sometimes says that it has become increasingly hard to be a professional nowadays.
Error and Patient Safety Ad like to ask now about medical error and patient safety. Try to go beyond the mechanics of dealing with the error to the culture of safety or blame 2. Probe the extent to which there is there a blame-free culture, comfort in identifying and addressing errors, and efforts to learn from error. As I write-up my notes, I may need to contact you later to clarify points or ask additional questions.