Florida's child advocates are hopeful that legislative action will pump additional funding into the program and remove some barriers so that all eligible children can enroll. Respondents want to be notified within 30 days of application. Non-users were distrustful of submitting a deposit for insurance they were not guaranteed to receive. Schools are the predominant access point for applications. Parents want direct, factual information that lets them know they can get low-cost health insurance for their children.
Most respondents feel apprehensive and fearful during the insurance acquisition process.
The main reason respondents don't have insurance for their children is affordability. Dental coverage is considered very important to have for children. Word of mouth and information from schools are the two most trusted sources. Most respondents feel they are not treated with respect during the insurance acquisition process. The greatest frustration during the acquisition process is the length of time it takes to get a determination about coverage.