They deliver to departments within a firm, to other businesses, or to customers. Messengers are in charge of items that are either too valuable to be delivered by another method or that must be delivered in a hurry. Messengers receive their instructions by visiting their home office, by telephone, or by radio. They then pick up and deliver the package. After a delivery, they check with their office for more assignments.
Messengers usually keep records of deliveries.
They often obtain signatures from the people who accept the packages. Messengers are also known as couriers. Some messengers only deliver packages for their employer, such as a bank or law firm. Other messengers work for messenger services. They pick up and deliver items to anyone.