A drivers license or ID is required. Amplification devices are operable from any seat in the arena. All private suites have full restroom facilities that are accessible. Telephone banks throughout the arena are accessible to guests in wheelchairs and are also equipped with assisted listening volume control. TDD phones are available at most telephone locations.
Water fountains throughout the arena are wheelchair height accessible.
The Gateway North Garage and Gateway East Garage are two parking garages located on the Gateway complex. Each parking garage has a limited number of designated spaces to accommodate vehicles with the appropriate international handicap access symbol. These spaces are available on a first come, first served basis. Each garage is accessible and has multiple passenger elevators to access the arena at ground level or through the connecting bridges that lead directly into the facility. Bridges can be accessed off Level 3 from elevators in both garages.