It provides educators with skills in communication, problem solving and negotiation to assist in resolving conflicts within a school setting. Annette Townley, M.Ed., specializes in training and consulting services in mediation, negotiation, problem solving, facilitation and cross-cultural conflict resolution for schools, universities and community agencies. She is a former high school English and drama teacher. Mediation is a method of resolving these problems that allows the elder to feel respected and supported. It is designed for all those working with elders, whether as agency staff, health care professionals, attorneys or family members.
Participants learn the realities of aging and the special needs of elders.
They learn mediation theory and practice skills with a focus on applying these in situations involving elders. Margaret Dale, M.A., MFT, is a mediator, management consultant and family therapist with 25 years of experience in both the community and private sector. William Shea, J.D., is an attorney-mediator with 25 years of experience. He sits as a Small Claims Judge and as an arbitrator for the Sonoma County Superior Court. Preventing Violent Behavior with New Games New Games are cooperative games which sometimes include competition.