The comprehensiveness of mediation is what increases the probability that a resolution will be found. In fact, many government agencies have been directed to encourage mediation as a means to resolve regulatory and enforcement issues. Mediations begin with an explanation of the ground rules and then proceed to describing the facts underlying the dispute and assessing what issues are important to the parties. The parties then explore options by which they can fashion a resolution. Once a resolution is reached, the mediator can help the parties in develop the terms of an agreement.
Neutrality is maintained throughout the process.
The first step should be to contact the other parties involved in the dispute and ask about their interest in pursuing mediation. Should a party refuse to respond to telephone calls or correspondence, a mediator can be asked to contact that party to determine their level of interest. Once willingness is expressed, the parties should decide on what they want the mediation to cover, the timeframes for the mediation, and how they will share costs.