Referring the caller to another facility or service. Malpractice Emergency phone numbers including fire, hospital and poison control centre are posted. Instructions for building evacuation and animal handling in case of fire or other emergencies are posted and familiar to staff. Records are maintained for a minimum of 10 years. Euthanasia forms or equivalent are available.
Records reflect referral of cases where further expertise or equipment is required.
Identification of patient including name, species, breed, age, sex, and description. Separate record for each patient. Presenting complaints and clinical findings. Diagnosis or tentative diagnosis. Treatment and drugs administered and dispensed including dosages.