Pro-Active Titans make things happen. They know they have to drive the decision. In the customer-vendor relationship, if a situation doesn't work, they say Let me see what I can do to make this better for you. They know they have a right to ask for a commitment in return at a certain point. Forget about industry standard procedures .
Titans think up, down, sideways, and backwards for their customers.
Ignoring one area is disastrous when it comes to attaining the goals associated with the other three. Part of balance is coming to terms with constant change, both in business and in other relationships. Titans know they have to grow in a number of areas. They're always working on establishing and re-establishing balance in their lives. Inc. This article is excerpted from Karr's Titan Principle .