Now find a place to fit in. The lesson is that we exist to serve the users. This means ripping up the rail every ten years and doing it all over again. This is not the end of the road, for sure. I heard Sumner Redstone speak at the same conference I heard Clinton at.
Users are creative too.
Users can be revolutionary. You guys are like Ceausescu after the revolution in Rumania. The best advice I can offer the music industry based on my experience in tech is to give the users what they want. Just give it to them. Copyright 1994-2000, Dave Winer.