The hotel includes two restaurants, a bar, two sitting rooms, four function rooms and a small vaulted wine cellar for private dinners. Upon settling in a room, guests are given personal visiting cards which note the direct telephone line to their room and their private fax number. Personal stationery is also provided. The butler carefully unpacks the guests' clothes and dutifully asks if anything else is needed. For the restless, West End theaters, and Central London's shops and sights, including St. James' cigar shops, are within walking distance or a short taxi ride away.
Nothing is an imposition here.
A request for potato chips sent the butler scurrying away to the kitchen. Fifteen minutes later, he returned. Not with a cellophane bag of factory-made potato chips, but with a piping hot basket of freshly made chips. The only less than outstanding feature about The Lanesborough is the cuisine. The hotel's restaurants have received mixed reviews in the British press.