Quote of the Day Promise only what you can deliver, and deliver more than you promise. I think the race to quality improvement is really two races.
Quality is a moving target, something like the one-mile race.
What was once terrific a four-minute mile is now only second or third best. The Economy and You There would appear to be an abundance of recessionary indicators of late, and these may not be easily ignored. It certainly would behove the prudent businessman and professional to give close attention to the marketing planning required in these circumstances, and to the crucial utilisation of the budget and cash-flow tools. This is a time for dynamic management and creative thinking. Clients are encouraged to discuss these matters with us.