When the Complaint is against You What to Do when The Complaint Is Against You Introduction Psychologists, social workers, nurses and substance abuse counselors are governed by licensure boards which certify them to practice and can charge them with professional misconduct. Although, misconduct charges are infrequent, they do happen and being the subject of a complaint or legal charge can be a devastating experience.
Most professionals are unprepared for the emotional and financial demands of a formal complaint.
No matter how swift the mechanism, the process always seems to take too long. Be Prepared - Basic Practices for All Professionals Professionals have a responsibility to keep themselves informed on current professional standards, ethics and legal issues governing their practice area. Upon entering practice you should do all of the following. Waiting until you encounter a problem will be too late. Your professional liability insurance is extremely important as you cannot buy retroactive coverage and defending yourself can be very expensive.