The same problem occured on a friend's new Q2. There is a burr left on the cable valley which tears the serving. We've sanded off the sharp edge with light sandpaper and haven't noticed any additional tearing. Mathews does not openly recognize the problem and simply recomends that it be returned to the pro shop. Try this simple fix and post agian if you have any additional problems.
Some bows shoot their tightest groups like that.
I'm shooting a 70 lb Martin Rage compound with a bodoodle rest. This is the vane that is on the bottom, and rides between the two arrow rest fingers. There are even abrasion marks on the vane after the shot, and it is stretched and wrinkled beyond the point of ever straightening out again. I am useing an overdraw from bear archery and a NAP quick tune 3000. My release is a Bear Paw Elite and they recommend a True Five Star Nock.