Chris Wohlers stated that Department staff working primarily on the HOT Program were doing a great job, given the limited resources of the program. Andree Pollock presented a program update. Technical oversight is less, but still significant. Eighty-five percent of new releases are certified. It takes the Department a minimum of 15 minutes to process a certification.
Most certifications take longer to register.
It takes an average of 3 hours to process a complex certification. Averaging all certifications together, it takes approximately 1.2 hours to process a certification. This does not include field work, complaints, or contractor audits. Some of these sites will be closed as certifications under the new program. One contractor noted that having a space on the release form to put a forwarding address of an RP would be helpful.