The course covers operations strategies that increase productivity and quality, so as to maximize a firm's profitability in the marketplace and benefit society. Operations management is one of the three major functions common to all organizations.
Operations are typically the most costly part of an organization.
There is a growing awareness that OM provides the greatest opportunity to increase profitability and service to society when it is strategically managed by operations managers. Globalization of the enterprise has resulted in the organization revising strategic thrusts to insure continued growth and competitive advantage. The use of the internet as a tool in commerce will improve cost structures and drive the firm to increasing levels of velocity. Measure and assess a firm's operational performance through interpretation of its financial statements. Apply OM tools and strategies to product design and the product life cycle to improve the firm's performance.