Although we are not opposed to assisting users with the Learning Process, we must give setup, installation and trouble-shooting our first priority. At no time will PowerNet technicians analyze or fix computer hardware and non-Internet related problems for users, free of charge. Power Supply Computers service division is a suggested source. Technical support and quality service is provided complimentary during normal business hours. If technicians are unavailable at the time of your call, one will call you back at the first opportunity.
Users are responsible for any and all fixed and accumulative charges for their accounts.
The first month's service fee is due upon account setup. If payment is not received on or before user s due date, service will be suspended and a reconnect fee will be accrued. Service will not be reactivated until all charges, including late fees, are paid in full. PowerNet reserves the right to suspend or cancel services at any time, without refund, due to late payment or nonpayment of account, whether it is a partial or completely unpaid subscription. Credit card customers will complete a Credit Card Agreement, provided by PowerNet, before services will be accessible.