Your Act One of the easiest ways to create a dissatisfied customer is to not deliver the product as promised. The same is true for membership. Every organization from Toastmasters to Optimists to the Jaycees have guidelines that their member organizations are directed to follow. Those guidelines are what help specify what your product is. When organizations don't follow those guidelines, they are not offering the product that was promised.
Some organizations are more strict than others.
The Future Farmers of America have very tight operational requirements. It is nearly impossible to run an affiliated chapter, and preserve your rights to use their name, without following their guidelines. Others are more relaxed. The Jaycees, for example, promote leadership through experimentation. This is wonderful, until the time the experimentation blurs the lines of who the Jaycees are and who the local community club is.