These meetings are a combination of good communication and technical support. It is a way for us to hear our clients and to share our vision. Nearly each meeting contains an hour or more of training on the software. This ensures we can both influence and anticipate changes in the law. Constant software evolution to ensure you of an appreciating asset.
Software is only as good as it is current.
Buying a software package that does not change is a waste of money. Providing the right tools for managing an agency's data means we want you to manage your data the way you see fit. To do that the system has to be flexible. It can't be so rigid that every step is pre-defined and prescribed by the vendor. It has to make sense at the moment of use because nobody does the same job the same way all the time.