And while students may earn more in jobs where it is customary to tip, working for 12 hours in the service industry is like completing a 12-hour obstacle course. After a full day of classes and tending to a list of other priorities, arriving at work on time is next. This leaves little time to quietly reflect upon what was said in class that day. In this business, feet get swollen and the hours can be grueling. Carrying a huge oval tray around for eight hours, or hauling dozens of beer for restocking are sure ways to strain body parts.
Stress is also a factor.
While some customers are downright angelic, others are not. Yes, service with a smile is definitely preferred. And there are plenty of friendly people who smile easily and patiently. The utterly condescending, on the other hand, are another story. These customers are mostly into snapping their fingers and being bossy.