The first indication is sewage being forced up through the basement floor drain. If there is no sewage at the capped access, then the problem is located within the internal house plumbing. If there is sewage, then the problem is located outside the foundation wall. The homeowner is responsible for the repairs including any and all services rendered by the Town. On Town property Responsibility will be determined separately, as homeowners are responsible for any material entering the Town's sanitary sewer from their property.
Normal sewage includes wastewater and biological solids.
Other materials such as diapers and hygiene products that may cause blockages should be disposed of separately. Responsibility for blockages or collapse of sanitary laterals by tree roots will be determined separately. 543 so that arrangements can be made to rectify the problem as soon as possible. Your patience and co-operation is greatly appreciated in these circumstances. The Town will not be responsible for damage to items placed on Town property by property owners.