Duties include eligibility determinations on routine claims.
Work is performed under the supervision of an administrative superior.
Conducts interviews with claimants, employers, attorneys, witnesses and other parties to gather information pertinent to the resolution of disputed claims for unemployment benefits and of employer chargeability issues. May compose questionnaires to obtain information by mail. Compiles testimony and evidence in reports and analyzes for completeness. Renders basic, routine separation and eligibility determinations in accordance with statute, case law, and Department policies and procedures. Provides claimants, employers and authorized representatives with information relating to contested claims.