The heavy volume will mean busy signals for some callers. We want to help as many people as we can. You should also try Tele-Tax, our recorded information service featuring about 140 subjects. It may be too late to call for forms and receive them in time, but they are available at local IRS offices. Many banks, post offices and libraries also stock common tax forms.
Some libraries also have a reference set of forms available for photocopying.
Check Schedule EIC and its instructions for details. Electronic filers usually get their refunds within three weeks of filing. Pay as much as you can with your return, to reduce interest and penalty charges. Ask IRS for an installment plan to pay off your balance by attaching Form 9465 to the front of your return. File by April 15 to avoid the late filing penalty, which is 5 percent per month of unpaid tax.