This concept supports the activities of field representatives, mobile managers, traveling technical support employees and inspectors. This accessible, one-stop service center was started in Houston, Texas, as a way of centrally locating government services. For photocopying and printing needs, the CASU, which has the potential to serve several agencies, could provide those administrative services as well as temporary office space which the employee can check in and out of for short periods of time. This is an ideal situation for employees with inspection-type or traveling positions. The benefits of inter-agency collaboration become evident as these strategic possibilities expand.
Telecommuting is a strategy that can be employed in both rural and urban areas.
The success of a telecommuting program depends on employee-manager suitability, computer and communication technology, training and support, and financial resource availability. This action plan outlines PMC steps toward a successful initiative.