The library has a telephone and the number is listed in both the yellow and white pages of the telephone directory. There is a recorded message of the library s open hours. Patrons can renew materials by telephone. The library provides a floor plan or directory and adequate signage to aid users in the location of materials. The library ensures communication with persons with disabilities by providing adaptive equipment and software.
Materials are available in alternative service delivery.
The library provides delivery service to home-bound patrons. One of the most important services the library offers is accurate and timely guidance in the use of its information resources. It should also provide access to information available through other libraries, networks and information services. All information requests, including interlibrary loans, should be responded to, or referral initiated, within twenty-four hours of the request. These services should be provided to all age groups children, young adults and adults.