APS had an average monthly caseload of 5,100 in FY 99. The Office of Regulatory Services investigated 794 reports of abuse and neglect or care and services of residents of personal care homes during FY 2000. An estimated one in 14 incidents of elder abuse comes to the attention of authorities. About two-thirds of abusers are family members who care for the older person. The Resources Abuse, neglect or exploitation of an older or disabled adult living outside of a nursing home or personal care home should be reported to the APS staff of the Department of Family and Children Services in the county where the victim lives .
Reports are confidential.
APS will investigate reports of adult abuse, neglect or exploitation and will provide services, with the victim's consent. Abuse or neglect of adults who live in a nursing home or personal care home should be reported to the Office of Regulatory Services . Complaints are also investigated and mediated by the Long-Term Care Ombudsman. The Georgia Elder Abuse Consumers Abuse Program in the Governor's Office of Consumer Affairs will help older people who are victims of consumer fraud, home repair scams, and phony charities. For help locating the nearest office of the above agencies, and for other information and services for older people, contact your Area Agency on Aging.