Conflict avoidance is a common practice when people ignore, rather than confront the uncomfortable. Conflict can lead to anger if both parties are unwilling to face each other and discuss it. Conflict must be expressed in order to be resolved. The way we put the conflict on the table makes all the difference. Everyone tends to look at a problem in a specific way.
People bring certain fears and vulnerabilities to the table as well as certain psychological needs.
A claimer is a person who goes to the table always trying to get something back. Thus, the negotiation is far more profitable for them both. When people work together for a long time, it's very helpful for them to have a clear understanding of all the parties involved. In other words, you should know yourself as well as you know the other parties. When you're involved in a negotiation with a partner, you have to know whether you're dealing with the partner or with his or her spouse or significant other, the family background or a certain prejudice the partner may have.