Our policy is to provide as much information as practicable in a structured way which enables readers to extract what they need, in advance, either from the Internet or other media. We all feel a great sense of empowerment and confidence when we know where we are, can make informed choices of where we can go and the opportunities and facilities available to us. We also benefit greatly from making informed choices about what, if any assistance we need and that we need assistance to overcome practical difficulties in achieving our aims rather than having to obtain help to set these objectives in the first place. This situation is all too prevalent and continues to undermine us. There is clearly no substitute for information in advance.
Many organisations provide maps and diagrams showing routes to and around their premises.
Whilst these can be reproduced, to some extent, in tactile form for use by blind people, it is often difficult to convey all the relevant information in a concise and accessible form. We believe that inaccurate information can be worse than none at all. The alternative is to produce a text guide. In doing this we make the information available to blind and sighted alike in a form which can be amended quickly and cheaply as necessary. The arrival of the Internet has made this even easier as information can be updated and disseminated to all who can benefit from it within minutes.