Other inputs include food and fuel, neither of which are supplied by the customer. Management should recognize that the airlines' two primary activities are moving customers and their belongings or preparing to move customers and their belongings, which should be emphasized to employees. Some employees may mistakenly think that the end goal is to move airplanes. Moving empty seats is not production, but is idle capacity. Therefore, airlines cannot produce moved passengers until the passengers demand the movement.
Production is, in a sense, delivery.
It is difficult to cancel flights once they are on the schedule. Good forecasting is essential. Forecasting techniques selection may be a difficult decision. Track demand data not only for specific times of the year, but also at specific times of the day. Plan schedules accordingly.