If you have questions concerning your bill or our billing procedures, please check here first, then email our Billing Staff. For more information, or to request automatic billing, please Click Here. For those customers who do not wish to have a credit or debit card automatically charged, we offer two month Postal Invoicing. 15-20 days prior to the last day of service for which you have paid, an invoice will be mailed through the US Postal Service for the coming two months of service. To avoid this charge customers should elect to have invoicing via email.
Payment is due by the cited due date.
Monthly Postal Invoicing Corporate accounts such as Virtual Servers, Colocations, and Dedicated Connections are the only customers eligible for monthly billing. New clients will be sent an invoice for their first time about 45 days after signing up for service. The due date will be listed on the invoice and should be sixty days from the date you signed up for service. Clients are provided a ten day grace period beyond the due date to make payment. This period is not without penalty.