Mediation at the Community Justice Centres Mediation at the Community Justice Centres Mediatio n is where a neutral, third party sits down with people who are having an argument or disagreement and helps them to understand each other's point of view and to reach an agreement which they can all accept. It is not the same as a court decision because in mediation the people who are in dispute come up with their own solution. The mediators do not give any advice or make any recommendations, but help the parties to find their own solution to the conflict.
Mediation is also different from counselling or therapy.
Mediation is not designed to deal with individual problems or difficulties within people. Instead, it deals with issues and disagreement between people. Although mediation is different from other approaches, it often works alongside other services. It is common for people to require counselling and legal advice as well as mediation. This section of the Community Justice Centres site explains what mediation is and how the Centres can help you to resolve conflicts.