But they never soar. I hear an increasing number of managers express their frustration with this growing energy crisis. The problem stems from the expanding gulf between rising expectations and the reality of the organization's traditional culture. People want meaningful work in an organization with an exciting purpose. What they get is a job.
People hear senior management talk about empowerment, teamwork, and service.
What they get are paternalistic pats on the head, motivation programs, and blame for not using the systems, processes, and technology dropped on them and their customers. They're much deeper than that. Focus and Context is about feelings, causes, and convictions. They go to the very DNA of our being. You can't be dispassionate about passionate issues.