Commutes seem to be worsening everywhere, so flexible shifts for detectives are important. The most important of all these hygiene factors for employee retention is having fair and just supervisors. This does not happen by accident but must be nurtured and is often the result of an organization that follows the Motivation side of Herzberg's theory by having challenging assignments, trusting its employees thus increasing responsibility, having a system for recognizing good work and promoting individual growth. Employees are an agencies greatest commodity and should be recognized as such. The changing consistency of today's police departments also creates its own challenges.
Many current supervisors are unfamiliar and uncomfortable supervising non-sworn personnel.
The same rules often don't apply. These differences can create problems in expectations among sworn supervisors and the people they manage. This often eliminates the uneasiness sworn managers feel around non-sworn. Often sworn managers, who have only had experience supervising officers with whom they often share the same MOU or whose rules they are familiar because the were promoted from within, do not know how to supervise civilians. This document defines how an officer may be disciplined and the process that is to be followed.