Your customers won't stand for a large increase, and you won't be able to hire help and still remain profitable. Give discounts and preferential appointments to customers who pre-book on a regular basis such as every 4 weeks or every 2 weeks. They should make the appointment as they leave the shop from the current appointment. That way, you can count on who will come and who will just call in. Call your regulars the day before the appointment to remind them.
Time is money .
If a pet has a personality disorder that makes it impossible for you to work at your normal speed, charge for the extra time. Time is money . Purchase quality, time saving tools. They'll pay for themselves many times over by allowing you to groom more dogs each day. If you can afford to start with the optimum, purchase electronic tables and the grooming vacuum system .