Mediation is a voluntary process whereby two or more disputants arrive at a mutually acceptable solution with the help of a neutral thrid party. When two people have a disagreement, they meet with a trained mediator to air and discuss their differences and work out a mutual agreement. Dispute mediation does not get involved with cases that include domestic abuse or cases that involve technical points of law.
Mediators are people from the community who are trained to resolve disputes.
To become a certified mediator, one must attend a 24-hour, intensive training session coordinated through the State Supreme Court. Mediators are volunteers and are not paid for their services. Mediations are held at convenient hours in various local community settings. Sessions usually last 60 to 90 minutes, and after filing a case, you can expect a session to be scheduled usually within a two-week period. Any person can request mediation services.