Nationwide Arena management has the sole right to determine the type of pre-event screening. No pets or animals are allowed in Nationwide Arena with the exception of service animals such as seeing eye pets. Nationwide Arena is a non-smoking facility. An outdoor patio will also be open and accessible from the northwest stairs to the main concourse. Policy- Tickets may be picked up at the Will Call window of the Nationwide Arena Ticket Office located at the corner of Nationwide Blvd.
Photo identification is required to pick up tickets.
Children's Ticket Policy- Children ages 2 and over are required to have a ticket for admission, with the exception of select children's shows that require tickets for all children age 1 and over. Policy- lost tickets will not be replaced by Nationwide Arena. If tickets are stolen, guests must provide proof of purchase and a police report to the Nationwide Arena Ticket Office. New tickets will be printed. The resale of tickets for any event at Nationwide Arena is strictly prohibited.