It primarily found out through questionnaires sent electronically. We received more than 2,700 responses, which was more than a 70-percent response rate. We saw patterns we can take action on in all of them. We'll be able to use this information to make changes TVA-wide as well as throughout organizations. They rated 'improved team performance' 18-percent higher.
Plans are to involve all employees by midsummer to establish a clear baseline for the measurements.
After the Leadership Workshops have concluded, employees will be asked again to see if TVA is gaining ground in instilling the Winning Behaviors.