A pilot to DocUTraiL has looked at the project's effect on workprocesses at delivery, request, and finance department level, as well as the effect on working conditions for library staff. DocUTraiL should be fully operational November 1996, and if all goes well, ISO 9002 certification will be awarded January 1997. If articles are unavailable locally, the library also wanted to be able to locate and download these articles from other libraries. Furthermore, the library wanted automatic processing of customer requests, and automatic invoicing and statistics for management information. This system scans ten pages per minute, at 400tpi, and is operated using finger buttons or footpedals, resulting in better working conditions for employees.
Output can be print, fax or email.
The general consensus of the day seemed to be that, in five years' time, paper will still be the predominant form of document delivery. However, there may well be a shift towards delivery over the Internet.