In the process of opening 157 successful restaurants, including 130 Farrell's Ice Cream Parlours, Bob Farrell discovered some principles of leadership, teamwork, and customer service that are not only effective, but transferable. He is a recipient of the Rags to Riches Horatio Alger Award and the National Restaurant Association's Man of the Year. Bob's story applies to every type of business that wants to give that extra level of service so that the customer remains King. Refunds will be accepted through February 28 th . This fee includes a full breakfast on March 28 th and 29 th .
Participants are responsible for making their own hotel reservations.
The cut-off date for reservations is March 1, 2001. When contacting the Benson Hotel, inform the reservations desk that you are attending the Mississippi State University Conference. To register for this Conference, send registration information and fee to Ms. Stacy Butler, MSU-RRTC, P. O. Box 6189, Mississippi State, MS 39762. Indicate whether you want conference materials in regular print, large print, Braille, or disk.