So the company's managers asked the guilty parties to step forward. Those who did were fired, while others who did not confess got to keep their jobs. In this case, the company enforced an unwritten policy that employees should keep their mouths shut. To reward employees for doing the right thing, managers first need to gather stories from the field that focus on how reps solved sticky ethical problems to create win-win situations. Then, managers should develop a way to publicize these stories.
Some companies have contests.
One financial services firm held a contest for its brokers to suggest ways to make customers more committed to the firm. The winner received a weekend trip to New York and the chance to present his or her winning idea to company executives. Of course, bonuses are another way managers can give people credit for being ethical. All rights reserved.