Orders typically arrive within four days. NetGrocer has been able to compete on price because they have an internal distribution system, but are not saddled with the delivery problem. As new companies enter the market, NetGrocer will find it increasingly more difficult to compete because they do not offer perishable goods and customers must wait several days to receive their orders. Internal distribution and delivery. Expanding to other areas.
Products travel on conveyor belts and are assembled in packages for delivery.
WebVan claims that they will be able to drive down costs by avoiding the personal shopper technique. The downside is that their distribution systems cost a fortune. If there is a future to online grocery shopping, it looks like WebVan.