I have often submitted my sites for review to different reviewers because so many of them do not respond. I had no clue what this was in response to, so I immediately emailed back, apologizing for whatever it was I had done to offend them, and to ask for enlightenment. Well, I did receive a response which was even more rude that explained that I had submitted my site for review and that they had tried to visit it 3 different times and received a 404 error. The best thing to do is to give a person the benefit of the doubt. It is a proven fact that people are quicker to spread word of poor customer service than they are to praise it.
Most human beings have an almost infinite capacity for taking things for granted.
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