If you have a problem with a tradesperson contracted to repair something you own, such as your home or television, you can find out what your rights are and what is not acceptable.
Traders can also find out what their rights and responsibilities are.
If you have a complaint about a trader, we can help you try and resolve it. If you are shopping for a service, such as a pre-paid funeral, our checklists can help you find a fair deal. Stay tuned to our scams page to avoid the scams and schemes that shonky traders and con artists come up with. Contact us if you have been the victim of a scam. Sometimes you need to know what your rights are in order to get a fair deal.