A graduate of Smith College, Deborah received her master's and doctorate degrees in sociology from Boston College. Recent clients include the State Street Corporation, Association of American Medical Colleges, Economics Resource Group, Inc., and the Massachusetts Bay Chapter of The American Red Cross.
People often say they want to change, that they welcome change, and that change is exciting.
Every day at work, people have ideas for how to do things better. Unfortunately, many companies fail to grapple with the differences between small and big changes, the difficulty of designing and implementing systemwide change, and the inevitable new challenges that crop up during a change initiative. The fact is, change is messy. Not everyone believes that there's a need for it. And not everyone shares a common vision of the future.