The software industry needs it in order to become truly professional. And nobody in the world knows more about project retrospectives than Norm. To me, retrospectives are primarily about learning. Without information about past performance, there can be no learning. Though this essential role of feedback is a basic principle of psychology, it doesn't yet seem widely understood or practiced in the software industry.
Projects often outlive the accuracy of our memories.
Even when our memories are excellent, people leave during the project and take their memories away with them. So, in order to capture project learnings, we need to plan, prepare, and practice. Read more . . . DHQ , Vol. Visit our e-DHQ page.