Water Utility staff will be notified and respond to the situation. The consumption is based on a reading of the water meter in your basement. The Utility reads your meter using the Trace radio frequency meter reading system. Using this system we can quickly and efficiently read meters. We no longer need to walk through your yards or get into your basement to read the meter.
Some properties have meters that are read via the phone lines.
This meter reading system is very effective for larger businesses and meters that are set in a remote location. December 23 Payments must be received in our office on or before the due date. Failure to receive the bill does not exempt the customer from late payment charges. An after hours drop box is located in the front lobby. Click here for details.