These are techniques applicable in the management of patients with shock, refractory cardiac failure, respiratory failure, and inborn errors of metabolism. All bring training form previous intensive care units, certification in pediatric advanced life support and either certification in or training toward their certification in pediatric critical care. The nursing staff is sensitive toward the mental and emotional states of critically ill children and are trained in delivering the type of care appropriate for various developmental stages. The medical director and staff of the Special Care Unit are committed to making parents and family an integral part of the care process. The unit offers parents 24-hour access to their child, and parents are encouraged to be at the bedside and to participate in the child's care.
Parents are also regularly updated and consulted during the treatment process.
Television, videos, books, toys and a playroom are available. The attending will coordinate transfer and care of the patient with the referring physician. Frequent updates on the patient's progress will be provided in order to ensure continuity of care.