Select client information is entered into a computer networking system called ANCHoR, and is subsequently shared with partner agencies. The sharing of data not only allows agencies to avoid asking the same questions to mutual clients, but provides valuable information to the agencies about issues of homelessness for the purpose of future services. Volunteer opportunities range from working with women and children in the shelter to helping coordinate groups and administrative activities to working on special events. All prospective volunteers go through a screening process prior to participating in the training. Upon completion of training, volunteers are placed according to their interests and the needs of the agency.
Volunteers receive further training within their assigned program as needed.
Volunteers wishing to provide direct client services must be cleared through a background check and receive additional on the job training.