DCR has offices in the United States, United Kingdom, and Egypt. The users can only update their schedules by calling in changes to their support staff. She has a friend who has a tool, RoomMaster, that is trying to break into this market. Sarah requested a demonstration copy of RoomMaster earlier, when she was evaluating candidate products. Assume you have Sarah's responsibilities.
Most users likely use English for business operations.
Have to get more details. Need to figure out how to schedule between multiple sites, or do it for SG Corporation only. Don may be sensitive to these changes, as they will affect the success of the effort and the perceptions of the other managers. Acknowledge potential change in the scope of the transition effort. Consult the message center's, administrative staff and travel data.