Technical Support Customers receive 30 days free support and training.
Training is scheduled in one-hour blocks.
The support is non-cumulative from month to month. Customers on a Gopher Support Plan will receive all upgrades at no charge. Gopher has at least 3 minor and 1 major upgrades every year. Both minor and major upgrades add new features and functionality to Gopher and insure compatibility with the latest release of Microsoft products. The 30 days of free support starts when a BlackDog engineer has installed and completed the Gopher installation checklist on all PC's licensed to use Gopher.