IHs can't be satisfied with knowing what the standards are any more. We have to understand business needs and principles and speak in that language. There's more to practicing IH today than the pure technical side. Brandt says that by learning these skills, IHs have a better chance of making their voices heard. We just need to find new and different ways to do it.
Parsons is a freelance writer based in the Washington, D.C., area.
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