Its impact on the business world is impossible to measure, and everyone agrees it has changed the way we communicate and the people we reach. Some days, email seems like a a wonderful tool bringing us all closer together. On other days, we all dread checking email because of all the problems and miscommunication it seems to cause. After doing some research, we have listed some situations when email works well and situations when email makes things worse. Passing along helpful articles, facts or web links to one or several people is easy with email.
Some people prefer to be contacted by email rather than phone.
Ask how someone likes to be contacted, and respect her wishes. Many people feel that email is not the best choice for setting up a personal meeting. The phone is usually a better option. We've all received messages forwarded to a large group. If everyone on that list has not expressed an interest in this information, this is a poorly-defined group.