Duties include oversight of claims intake, special programs, and adjudication of disputed claims. Supervision is exercised over a large staff.
Work is performed under the direction of an administrative superior.
Ensures that claims are properly processed under the criteria of the appropriate program. Ensures correct and consistent application of policies and procedures in the determination of eligibility for benefits and of payment levels. Oversees fact finding activities and the adjudication of disputed claims and of employer chargeability issues. Hires, trains, assigns and reviews the work of subordinate staff. Develops, recommends, and implements procedures to enhance the efficiency and accuracy of the intake, eligibility, and adjudication functions.