In addition, new practice standards state that pharmacists must begin a computer file on each patient who obtains a schedule two drug. This involves asking the patient to complete a questionnaire. AQPP executive director Normand Cadieux says the new regulations mean confusion for customers and more work and time demands on pharmacists. The categories provide more protection for the public. The AQPP, which represents the province's pharmacy owners, acknowledges that the goal of the changes is to improve public health, but Cadieux criticizes the Order for not informing the public.
Pharmacists feel there has been a lack of consultation and information.
Our recommendation to the Order was to publicize the changes, so the public is aware of them. They should develop information brochures for customers. Fagnan explains that the Order was caught off guard by the speed with which the new rules were made law. In September, we will begin a sensitization campaign, visiting towns in the provinces and approaching the media, to inform the public about the regulations and how it will change how they obtain some medications. The regulation mandating a patient record for Schedule two drugs has not been introduced in other provinces.