Technical support is currently free. Also, Dan Craig of IT is developing a Cold Fusion application and may serve as a more inexpensive resource. The Standard version comes with the purchase of WebSite. Upgrade Standard version that comes with WebSite to Professional, buy an addition Professional version for development server, and obtain upgrade subscription. 60 days free technical support, starting from purchase date.
Technical support is available via E-mail, fax, or phone.
Patches are free and available over Internet. X-Works has not had any patches for over a year. X-Works does have a Visual Basic version that can be used in conjunction with Access. Buy Enterprise version. Visual Access 97 Management Information reports will be implemented using Cold Fusion and Access.