Price varies depending on the number of Linux servers and installed Linux applications. IBM has long set the standard for high quality, responsive and professional software support. IBM supports major distributions of the Linux OS as well as all IBM and some non-IBM applications that operate in a Linux environment. IBM's Premier Remote Technical Support for Linux You can now leverage IBM's Enterprise support capabilities into your Linux operating environment.
Remote assistance is available through toll-free telephone access and electronic access.
With our standard coverage option, you may select two named callers who can submit unlimited service requests for products covered under your agreement.