Welcome members to the Credit Union, promote all Credit Union services, explain membership benefits, open accounts, and explain and process financial services. Coordinates a majority of Loan Adjustment operations and procedures. Answers all incoming calls. Creates modification agreements, and loan term changes including CCCS proposals. Assists members with questions, disputes, and complaints.
Runs charge off reports for all offices.
Sends and requests information from the Credit Bureau. Provides back-up support for all team members in the Adjustment Department. Performs various administrative duties. Responsible for cross-selling members on products and services offered. Please indicate the position you are applying for.