Other evaluations do result in such awards, for example, ISO9001. Nothing can adequately replace a full assessment for starting process improvement or ensuring that the right issues are the focus for the process improvement effort. Often a combination of questionnaires and project interview sessions are used to gauge progress. Mini-assessments should be performed two or three times a year. Full assessments are done every few years.
Organizations can easily become overwhelmed with assessments, audits, and other related events.
That is why we recommend assessing only every two to three years. An assessment can also evaluate how likely it will be for the organization to receive various certifications. It is difficult for process improvement to succeed long-term without management commitment. Very few people actively seek the commitment they need. Determine the manager's needs Present the process improvement idea in a way that shows how the manager's needs can be met Determine and address the manager's concerns and fears about process improvement Verify that process improvement is meeting the manager's needs.