They don't have to see my face. When you see the face of somebody being strong with you, it's harder to bear because it makes you feel like a little kid with a parent who's mad. I can get away with a lot more usefulness, actually, because callers can't see me. Also, callers have a relationship of trust and respect with me long before they pick up the phone. That's why they picked up the phone.
Nobody calls the first day they hear the show.
It's going to be hard and difficult and painful and embarrassing and make you sick and nervous. It's a tremendous effort to avail yourself of a righteous life. It is difficult. It is demanding. It's so rewarding, though, and I think it makes life easier and more comfortable, except for those who would tear you down, who cannot tolerate people trying to achieve a standard.