To increase the Trip Assistance Program effectiveness the following changes have been initiated. I n conjunction with the description of the type of trip you are required to take, clients must also provide the point of origin and destination for all trip vouchers. This information must be presented at the site location prior to receipt of the trip voucher. Upon approval, you will be issued a taxi voucher to assist you with making the required trip. Please expect some delays in applying.
Payment is to be made to the taxi driver at the start of the trip.
Client must also provide identification to the driver at the time of the trip. During the disruption of transit service, The City of Calgary has a contingency plan for those who are not in a position to find alternate travel arrangements within Calgary.