If a response is gotten from the front office, pinging 10.0.1.1 will tell you if the connection to the School Board Office is good. If the connection to the front office is good and the connection to the School Board times out, then there is a problem between your school and the School Board Office. All of this information will greatly help the technician determine where the problem is without having to come out to your site. This will save time and will get the problem solved much faster. Viruses Viruses are an ever-present problem in the school system especially where there is much transfer of information via diskette or downloading information off the internet.
Viruses can cause major problems from losing files to the computer no longer booting up.
It is recommended that an anti-virus program be purchased for each computer. Some anti-virus programs are better than others. At some times during the school year, an effective anti-virus program can be purchased through the warehouse. If they do not stock the anti-virus program at the time, check with the Technology Department for a recommendation of what to purchase.