Patient rep is having a hard time making any improvements on issues such as posting pertinent regulations in the clinic. Confidentiality is ignored by a 'Head Of Security' who clearly is unsuited to her job,with long medication waits and Clinic is obviously poorly run causing extreme inconvenience to working patients. Looks at patients with contempt. In addition legitimate prescriptions are rejected by the clinic M.D. if he does not agree with the treatment your private doctor is treating you for.
Patient reports an atomosphere of constant tension.
Counselor assigned to my case is a very caring person, knowledgeable, and encouraging to my recovery. I consider myself fortunate to have a clinic so close with such caring staff. Many false-positive UA screens reported, takehomes are denied if patients have a balance, Doses are increased without patient notification or approval. Schedule went from five takehomes per week to one per week. No explanation was given after repeated requests by the patient.