Managing Conflict Workshop - Learn processes and several techniques to best work through conflict, use your own conflict style more effectively, prevent unhealthy conflict, and choose when to resolve it or simply control it. The workplace has become increasingly stressful and diverse in its styles of interaction and individual needs and wants. This workshop helps build strategies for new behavioral changes needed to get through most difficult situations. Essentials of Communication - This workshop is designed to improve the fundamental communication skills essential for every manager and employee in today s rapidly changing business environment. Learn how to assemble these skills to better deliver your point, build relationships, resolve conflict, negotiate, and engage customers.
Participants produce work-related documents, from the planning stage through final editing.
Actual samples of business correspondence are assessed and improved upon within the workshop. This program enhances your ability to handle technical information effectively in today s technology-driven organizations. Presentation Skills Refresher - Practice the fundamental skills of platform delivery, structuring, visual design, and handling question and answer sessions. Videotaped practice and feedback is used extensively throughout this workshop to ensure effective skills development. Learn to break negative thinking habits that are holding you back, take control of decision risks, get original ideas to flow naturally, and promote innovative breakthroughs.