In the first year of operation, almost 24,000 Quickcourt transactions were conducted, and only a handful of users had to seek further help. Interactive displays are often multi-lingual. Users interact by touching the screen. Software programs allow computers and video monitors to react to touch and respond with information or questions. These programs lead a user through a great deal of available information to find a specific answer.
Users find interactive displays in a variety of public places.
The Arizona Quickcourt system has used locations such as shopping malls, schools, and government offices. Orange County, California, uses a movable kiosk display to show transit project information on a touch screen. Interactive displays provide information from an agency to the public. This method of displaying information supplements other methods of dissemination, thus conserving staff resources. D.C. The kiosk allows visitors to ask questions about public transit, commercial vehicle operations, traffic management, traveler information, and accident prevention.