For HP products, or products for which HP is an Authorized Service Provider, HP provides usage assistance and software troubleshooting that identifies and resolves known and new software problems as well as assistance with specific usability questions related to network device configuration. HP has formal escalation procedures to solve complex network problems. HP Network Environment Support is purchased as an annual, renewable service agreement per IP subnet, with a minimum coverage unit of one subnet. Optional 24 x 7 coverage is also available. The price of HP Network Environment Support is determined by the size of your network environment, with charges applied to the clients, servers, network devices, and sites that will be supported.
Minimum charges apply.
To purchase HP Network Environment Support, please contact your local HP Sales and Support Office.