Our committment to Continuous Support KnowledgePlanet's services includes full-time maintenance of all hosted applications so that customers have their desired level of support. We provide all software upgrades, patches and fixes. Updates and Enhancements are defined as all minor and major enhancements, corrections, revisions, updates, improvements and modifications to current version of the application.
Upgrades are major enhancements to the application that result in new versions.
For customers, patches and fixes are automatically installed as they become available. Upgrades and major enhancements are made with your approval and according to your timetable. Inc. All Rights Reserved.