All new hires must successfully complete 19 weeks of law enforcement training at the Federal Law Enforcement Training Center located in Glynco, Georgia. This consists of written and physical tests, as well as graded practical exercises, including one on firearms proficiency. Failure to successfully complete the required course of basic training in accordance with the standards and policies of the U.S. Customs Service will be grounds for mandatory removal from the position. Such failure will result in either reassignment to a different position, demotion, or separation from the Service by appropriate procedures. Selectees must qualify in the use of firearms after appointment, and will be required to carry firearms in the performance of their duties.
Positions require regular and recurring overtime and shift work.
As appropriate, selectees will be required to wear an officially approved uniform while in a duty status. Positions may require domestic and foreign travel, in addition to the initial basic and other mandatory training. Travel and transportation expenses to the first post of duty will not be paid for individuals selected for these positions. As the need to fill vacancies arises, applicants with the highest ratings will be referred to management for selection. After completing reference checks, Customs management will make tentative job offers.