They often feel betrayed when employees don't respond positively. The feel pulled in different directions. Middle managers often lack information and leadership direction to focus on multiple priorities. They are caught in the middle, and often fragmented because they don't have clear instructions. They feel besieged with upset, resistant or withdrawn employees who no longer respond to previous management approaches, and deserted, blamed or misunderstood by their superiors.
Workers often feel attacked and betrayed by changes announced by management.
Many respond with resistance, anger, frustration and confusion. They become afraid to take risks, be innovative or try new things. They experience a loss of traditional relationships, familiar structure and predictable career advancement patterns. A Practical Guide for Managers. Cynthia Scott and Dennis Jaffee .