The data helped them to set aside some traditional rivalries, put aside organizational agendas and listen to community residents about the most pressing priorities for action. The Board adopted their recommendations, and a collaborative two-year implementation process is underway. Some desired results may be achieved by the efforts of a single agency or program and the families it serves. Usually, however, the efforts of multiple programs and agencies, community groups and families are needed to achieve important outcomes or results. Indicators are measurable elements, for which data is available, that help quantify achievement of desired results.
Performance measures track how well programs, agencies or service delivery systems are working.
Some are listed at the end of this publication.