The technology is not yet perfect. There can be technical problems that are beyond the control of the technical staff at efocus. ISP's can experience blackout periods during the groups Web TV people do not have mice, and often have a slower connection. While these problems are rare, one must not be upset if they occur. As of this publication, online focus groups are slightly less expensive than traditional focus groups.
Traditional groups are audio taped or videotaped.
We edit the transcript for spelling, grammar and order. Usually between two to three weeks, depending on the difficulty of the recruiting process. No, because respondents from lists of names provided must still be recruited. As with all lists, there is often a loss of names due to the normal course of moving, change of ISP, change of e-mail address, etc. But this is to be expected of all lists.