After each live help session, members rate their experts positive, neutral or negative and then leave detailed comments about their experts. We display this rating in the form of stars. Just ask a question at ExpertLive and review the expert bids that pop up on your screen. The more stars an expert has, the more satisfied different members were with the expert. Your rating of a particular expert will only count one time.
Ratings are a compilation of many members' opinions.
Experts do not begin earning stars until they have received ratings from 10 different members. Only the highly experienced experts have stars. Unedited member comments Just click on the stars in a bid and see the expert's resume, which contains professional background, rating details and comments left by other members. This gives you even more information to use to select the best expert to help you solve your computer problems. Sound off, ExpertLive members.