Jacques' job is to catch problems in the early stages of production. We are responsible for doing preliminary tests. We're a lot like cops, always keeping their eyes open to spot a suspicious character nearby. In quality control, products are analysed by sophisticated equipment to find any contaminants. Quality control is also the last resort.
Quality control does final testing of the product.
Along with his two assistants, Jacques is responsible for inspecting nearly every aspect of the company's pill production. He even checks details such as the pills being in the right bottles, with the proper size caps. Sometimes we make suggestions about equipment the company should buy or improvements in our facilities. Our factory is 70 years old, and doesn't have the very latest equipment, and sometimes we can trace a problem back to that. Jacques compares his role to police work.