Whilst these offer enhanced levels of performance, they are often technically complex and, in order to operate effectively, must be fully supported. Our ability to provide this support has earned us an excellent reputation both with our customers and suppliers. Modern business can be severely compromised by an inability to quickly access vital information. However, slow data access is nothing compared to the havoc wreaked by actual data loss. We recognise the key business benefits that can be realised by an efficient data management system and strive to design a solution that not only delivers these benefits immediately but will grow to match the inevitable demand for more data.
Support is much more that just being able to resolve post sales problems.
Our pre sales support enables us to make informed recommendations based on specific customer requirements. We then demonstrate the recommended products in the customer's environment or, alternatively, under demonstration conditions, at Luton. Once accepted and ordered we prefer to install the solution to ensure that the real operating issues are fully understood which, in turn, allows us to offer enhanced support. Once installed, we are always available to offer help and advice about maximising the business returns from our customer's investment in their storage solution. In addition to providing top-level support, TriSys run a series of training courses on the products we supply.