Second, the meetings have been assessed according to Information Attributes. This section highlights the CIP and IA priorities for the Charlottesville, Virginia librarians meeting. As a whole, the Customer Information Process was a higher priority for the group than Information Attributes. Integration and use of information were the strongest elements of discussion throughout the meeting. As noted above, it often was stressed that not only should EPA provide a glossary of terms, but they should provide a relevant context that will explain to the lay person what the information really means to them.
People coming into the public library want a conclusion.
They want the bottom line. Participants also noted that, although what typically was needed was an analysis of the information, how the data ultimately were used really depended on the individual. Information, therefore, needed to be available in all stages and at varying levels of analysis, from preliminary data to final conclusions. Participants agreed that much of the time they were not clear where to go for certain information, and they often had trouble identifying the office responsible for particular data or datasets. That's still a problem today with historical publications that go back.