While The Angeles Group s suite of Telemanagement solutions are internally secure, the PBX systems are undeniably vulnerable to attack.
Security systems exist, but are generally complex and expensive to acquire and manage.
C.I.A. provides a significant measure of protection, on a turn key basis. The source of the solution is Call-Master . Residing on a dedicated 386 or better PC, Call-Master receives data from the SMDR port of the PBX or Hybrid. Call detail records are collected in real-time format, as they are output by the switch. The result is effective control over fraudulent or abusive network usage.