They are the most reputable dive outfit in Cancun. She also told me to go back to the Aquaworld booth and get my money back, lose my reservation and allow her to book the same tour. All of this was done in front of waiting patrons. I ignored her ranting and raving and left. We booked our free tour through Chaza travel.
Royale tours gets a cut if they book substandard tours with other outfits.
I checked it out. I went to the gym at the Cancun Palace. The equipment is pretty old and a lot of it is faulty. The old Universal circuit is old and rusty. There are some free weights and a nice dry steam room available in the changing area.