But that's not as important as having all the information centralized in one place. This used to take a long time to get at. It's now at people's fingertips. We've increased productivity and people have more control and flexibility. Another benefit is it's instantaneous.
Timing is everything.
Our sales people know the direction of a campaign earlier so they can get to their customers sooner, and make plans to market it locally. We are trying to find a common interface to disparate types of information in our corporation. This is important for HBO's mixed environment of Macintosh and PC users. Netscape Navigator allows HBO employees to access practically all corporate information, including network programming, HR policy manuals, the employee database, organization charts, the cafeteria menu, conference room availability, and the in-house newspaper. We don't have to worry about losing memos or reports, or what program to use to access specific data.