She will perform an afternoon of romantic songs and Broadway favorites in the American premiere of her one-woman show. A reception will take place at 5 p.m. following the show. The ticket price includes the performance, post-show reception and discounted parking. In providing care to our patients we sometimes overlook the effect some factors have on patients perceptions of quality care. For example, employees with patient contact should not wear heavy cologne or perfume.
Many patients are sensitive to smell due to their illness or the medications they are taking.
When we are considerate about wearing cologne and perfume we send a message of compassion and sensitivity that patients perceive as quality care. Make every patient feel as if he or she is your number one priority. Telling patients how busy you are may make them feel less secure in your care. They may think you are too busy to attend to their needs and therefore provide them with less than quality care. Avoid personal conversations with coworkers in the presence or earshot of patients.