Course Developers 2. Teacher Assistants 4. Technical Editors 5. The Helpline is always in need of more helpers. You don't have to be a real expert to be of help.
Most users requesting help have very basic questions.
By volunteering, you can not only help others, but you can learn from the experience and also get a good feeling doing it. If there is a subject that you are interested in that is not listed, we can add it. A particular need is for volunteers who can answer the phone during the day. Windows 95 and 98 are in need of more volunteers. And Microsoft Office.