While the Division of Facility Services Group Care Section and the Department of Social Services' Adult Home Specialists are responsible for assuring the homes' compliance with these rights and the state Licensure law, North Carolina also enjoys a well-established Long Term Care Ombudsman Program. The Ombudsman Program advocates on behalf of adult care home residents and provides a variety of services and assistance to adult care home residents, families, and providers. Recently, adult care homes have not only undergone a change in name but also in their source of funding and expectations for staff training. Medicaid is now a source of support for residents who qualify based on income and personal care needs. Personnel at county departments of social services can answer questions about the use of these funds.
People have many questions about adult care homes.
We have tried to address some of the most Frequently Asked Questions , but you may have others to ask staff of the Ombudsman Program.