The way in which we trained for the introduction of STAR and the New Rent policy this year is a model for how we will introduce and reinforce changed best practices nationwide. Some regions have embraced this approach more than others. We need to make this a uniformly accepted regional way of life. We will use diverse and creative ways to develop, improve and redevelop our properties, within the federal budget scoring rules. Our pricing and service arrangements will be simple, commercially equivalent and effective.
New pricing aligns our rents well with private market pricing.
New pricing makes our space improvement allowances commercially equivalent. We will train and retrain our people. Can't Beat GSA sessions and the STAR and New Pricing Rollouts, again, were models. This winter, we will have our first tailored two-week training program for PBS managers at Harvard, combining business, public administration and planning and design education. We'll demand quality services from our vendors by providing clear expectations, establishing good working relationships and instituting swift remedial action when necessary.