This turned out to be a mistake, and eventually the company had to scrap the application. Allright, you're convinced you need groupware, and you've identified the initial application to automate. Notes is certainly the most prominent, but it isn't the sole solution for every groupware opportunity. Notes is installed in 2800 desktops around the world, and RemoteWare can be found in about 3,000 retail locations worldwide. Notes is optimized for the LAN environment, while RemoteWare is better for the remote environment.
Notes is more for enhancing productivity among people, and helping to keep track of projects.
RemoteWare has helped us cut communications costs by thousands of dollars, as well as cut down on the amount of administration time required for collecting our retail data. Another way to pick the right product is to look carefully at how inbred email is in your corporate culture. Different groupware products work better in different corporate cultures. One of the key factors is determining how comfortable with email are your existing users. If everyone in the corporation already has an email account and most use it, then products like Collabra's Share could prove beneficial to adding the ability to track discussions electronically.