Competition is strongest in long-distance service. The PUC gets many calls from confused customers all around the state. Know your calling patterns. Read the fine print.
Most calling plans have restrictions.
Ask your current providers if there is a less expensive plan. Ask what fees and taxes are added to the cost of the calls. Ask if you must make a minimum number of calls to qualify for lower rates. Ask about fixed charges if you don't make any long distance calls during a month. It's a fact that customers need to spend some time to see what phone services are best for their needs.