Our representatives are trained to find creative solutions to callers varied and individual problems and requests. In its 14-year history, Prestige has diversified to provide a range of account management, customer service, and billing support solutions for companies around the world. A private company, Prestige International is financially stable , owned by multi-billion dollar businesses KDD, Pasona and Sony Finance, as well as senior management. This proposal has been prepared by Sharon Barnett, an authorized representative of the Prestige International Group. Includes handling of inquiries re commissions, bonuses, downlines, dealing with payment adjustments on associate accounts.
Reps also provide billing support, explaining invoices and resolving client complaints.
Scope of Service Having operated programs of similar scope before, we do not envisage any issues with the nature of the service, nor with the hiring of suitably qualified personnel. Based in London, we have access to a large and savvy pool of labor. As indicated below, we can also provide start-up services such as training and systems development. For after-hours coverage, we propose forwarding calls to Prestige s San Francisco center for emergency assistance. We already use this model for other clients successfully.