Worldwide ISO Membership - A list of all the Global Members of ISO Your Country's Representative Contact information for purchasing all ISO Standards including ISO 9000. The issuance of a revised ISO 9001 standard in August 1994 made the 1991 edition of ISO 9000-3 obsolete. It is not clear when a replacement to ISO 9000-3 will be issued. A system for investigating nonconformance or potential nonconformance must be established. This system needs to create a permanent solution that prevents or avoids process, quality, and supplier problems.
Preventive actions relate to long-term prevention solutions to anticipated or possible problems.
Procedures for corrective action should include handling of customer complaints, investigating the root cause of nonconformity, implementation of a corrective action, and verification of the effectiveness of the corrective action. Procedures for preventive action should include review of source information from processes that affect product quality, concessions, audit results, quality records, service reports, and customer complaints. One complaint many have lodged against the ISO 9000 registration process is that a registration earned in one country is not recognized in other countries. This has forced companies doing business internationally to seek out one of the few registrars accredited in more than one country or spend additional time and money to be audited and registered by registrars accredited in those countries in which they are doing business. BDC can guide you through all the steps required to obtain ISO 9000 registration.