The purpose of the project is to display a simulation of a queueing system based on parameters chosen by the user. We hope to provide an applet that will be useful to future students taking courses in Operation Research, both in the school of mathematics, and the faculty of management. The project will include both an educational part and a simulation of queues. The user will be faced with the task of producing an efficient queue system at the minimum possible cost.
Total cost is calculated according to fixed cost of servers and labor cost per minute.
Loss of reputation cost per angry client will be calculated and added to the total cost of the scenario, thus making badly-planned systems very expensive. The applet will display total costs for different scenarios and their respective variables. Thus, will enable the user to compare different solutions in terms of calculated cost and simulated efficiency. We hope this would prove to be a fun way of learning this subject. Dr. S.Anily - Faculty of Management.