These agents or Customer Service Officers can provide answers to basic customer queries. For instance, a client may call in to inquire on what it takes to open a Bank Account. In all these instances, what matters most is the efficiency of service and not the location of delivery of service. Telecommuting taps into a huge potential workforce, that includes home-makers or individuals who choose to operate from their homes. The categories of people who are most likely to adopt Telecommuting can also include professionals such as Lawyers, Accountants, Engineers and Doctors, since most of their work is not collaborative.
Telecommuting offers an attractive alternative.
Since they work more independently they can be positioned geographically away from the point of service delivery . All Rights Reserved.