Chats are another form online where people gather to find mutual support and information. Most of the popular ones seem to be run on IRC, through the Undernet or one of the other IRC networks. Others use proprietary software, such as the Palace , or use MUD or MOO software. Still others reside on the Web, at places like the WebChat Broadcasting System . No matter what their form, however, they are all very active and supportive places in their own right.
People choose the modality they are most comfortable with and learn to use it.
And use it they do. I've seen people's lives saved in virtual self-help support groups. That is why I will continue to write here and elsewhere about their power and usefulness. It is also often misunderstood by professionals and passed over by others in general. I think that's a shame and hope I can, in whatever small way, continue to work to educate my colleagues and others about the importance of self-help as a part of a balanced, holistic treatment approach.