With this program, Stratus delivers standard services that are comparable to most vendors' premium-priced offerings. With the ftServer family, service and support are as built-in as the Intel processors .
Service is engineered in from the beginning to support continuous availability.
That's our traditional service and support model, and now it's extended for the first time to a Windows 2000 platform. Stratus has serviced the mission-critical needs of customers worldwide for two decades with a core of skilled service professionals backed up by an advanced service network that connects its products at customer sites directly to CACs around the world. Inc. The SSN is a secure network with encrypted dial-back capabilities that all but eliminates the need for onsite service. The SSN features powerful remote server management tools including enhanced drivers, remote reset, a graphical remote console, alerting capabilities, information capture, and storage and security capabilities that protect critical data and applications. Based on this notification, a replacement module ships directly to the customer via overnight delivery.