No coverage December 25th, January 1st, Good Friday and Labor Day. Unlimited access to JetForm s Knowledge Center. Free product upgrades for all licensed JetForm products covered under your maintenance and support agreement. Secure access to JetForm s Customer Services e-support account for key contacts. The Standard Support Program is designed for registered licensees of JetForm products with more than 25 users, where budgeting and annual support expenses are important.
Pricing is fixed on an annual basis.
Standard Support assists with any installation issues as well as ongoing development and implementation issues. Unlimited telephone, web and email access to our Technical Support Representatives. No coverage December 25th, January 1st, Good Friday and Labor Day. Unlimited access to JetForm s Knowledge Center. Secure access to JetForm s Customer Services e-support account for key contacts.