Had Public Works been forced to deal with paper maps alone, the deadline to apply for the funding most likely would have passed. In addition, many staff hours have been saved in notifying customers affected by large projects such as new transmission lines or voltage conversions. In the past, maps were kept independently by Public Works, Utilities, Public Safety, and so on. Inconsistencies were a frequent and ongoing issue. This eliminates virtually all question as to which map is accurate.
Projections point to a full project payback within three to four years after full implementation.
As a result, plans call for a regular and ongoing strategy of investment not only to keep the system current but to expand its range of functions. Instead, it figures into the equation intangibles such as customer service improvements and heightened staff productivity, both of which have enjoyed marked improvement. At Riverside, the horse and cart era is gone for good. Inc. All Rights Reserved.