Top performers, as a group, are generally not impeded by many of the things that get in the way of average or poor performers. Their model of how things really work appears to be more proactive and behaviorally-oriented. They are willing to test the roadblocks to see which are which and are often quick to refer the Category 1 and 2 roadblocks to management whereas they push through the 3s and 4s. Average performers, on the other hand, are often observed to be stymied by the roadblocks in many cases. Some may stubbornly push the 1s and try to get them to move even though they do not have the power to do so.
Poor performers can generate long lists of roadblocks that get in the way of getting things done.
They face innumerable hurdles in their everyday job and can constantly point out the things that cause their performance levels to be low. Allow the group to brainstorm and write everything down. Generate the participation of everyone, but expect more roadblocks to come from the average and poor performers. Write them all down. The more the better.