The UK is committed to making all government services available electronically by 2005. Many describe it as a place where vision and orientation expand from transactions to relationships. Driven by technology, a new generation of relationships between governments and the public impacts not only the ways services are provided, but even the democratic process as well. In the UK, an ambitious plan is under way. The strategy drives toward ensuring all government services can be Internet-accessed by everyone who wants them.
Officials see the UK becoming one of the world's leading knowledge economies.
In the meantime, the country strides ahead in the use of knowledge through the Internet, creating a powerful and productive tool of choice for governmental staff and citizens. At the highest level of government, Andrew Pinder, an official in the Cabinet Office holds the title of e-Envoy, filling an ambassadorial role for technology. He helps lead the drive to put the government online. PAYE is a mechanism for income tax collections. It supports official Web sites and helps keep their transactions secure.