Computer Mode defuses verbal attacks because it doesn't give the attacker what he or she wants and it doesn't give the attacker any fuel with which to keep the altercation going. There is no safer stance. Don't take the bait. All those responses reward the attacker and make you a participating verbal victim. It's very annoying not to be able to find things.
Nothing is more distressing than having to hunt for things.
No matter how many more times the attacker throws hostile language at you, continue to answer only with another response in Computer Mode. If the hostile strategy has always worked in the past, it may take the attacker a while to understand that it's not going to work this time. You'd be amazed at how many potential arguments I've nipped in the bud with a single meaningless emergency platitude. Inc. All rights reserved. Simply register for a free Postbox in the country where your merchant is located.