Rates for elite rooms can fluctuate substantially, not just according to hotel brand but also depending on day of the week and current and predicted occupancy rates. They often differ widely within the same chain. Enhanced in-room business and communications facilities include voice mail. A lounge offers complimentary breakfast and evening cocktails, private meeting rooms, and a wide selection of newspapers and business services. Full-service Marriott and Renaissance Hotels have Concierge or Club Floors or Executive Levels.
Rooms have extra amenities, such as shoeshine machines.
Lounges, staffed by full-time concierges, offer complimentary continental breakfasts, hot and cold evening hors d'oeuvres, and an honor bar. Plaza guest rooms are often larger than others and offer such special amenities as high-speed Internet access, a larger work area, and additional phone lines. Plaza-level lounges offer complimentary hors d'oeuvres, continental breakfast, and daily newspapers. Beverage and other food services vary. A main feature on the Club Floor is the lounge, staffed 24 hours a day.