Participation is optional. A person who frequently stays at a property or at properties belonging to a particular hotel chain. A program offered by various hotels and hotel chains to promote customer loyalty. Participants earn credits good for free lodging or upgraded service based on the number of nights they stay at the hotel. They are also entitled to special services.
Participation is optional.
The reception desk at a hotel. Referring to those activities that take place with customers or the general public. See also back office. The amount charged by a rental car company to refill the tank of a returned vehicle. An additional per-ticket fee added to a fare by an airline or other carrier, ostensibly to cover the increased cost of fuel to the carrier.