Our workers in the stuffing room hand sort the hay that goes into the 15 and 40 oz bags. Not much of the hay goes to waste. Our fields are healthy and weed free producing a quality product for us to work with. Many times it is a matter of only a couple of days. They do not sit in a warehouse for weeks at a time before they are shipped.
Many people compare opening a box of our hay to walking into a hay field.
The biggest benefit that you get with Oxbow Pet Products is the personal service. We are not a big conglomerate hiding behind executive decisions before we say something. If you ever have a question or concern you can always talk to someone to get an answer. Customer service is the backbone of our business and quality products are what our customers deserve. Hay is a dried, cured, preserved, plant product that is fed to animals.