The levy won overwhelming approval. The range of volunteer neighborhood improvement projects is extensive. To date, there is no method for including neighborhood associations in approving zoning changes or development applications. A proposal is being considered which would see neighbourhoods developing their own design guidelines and doing design review. The idea is that developers would work with neighbourhoods at an early stage to resolve issues.
Neighbourhoods go through a needs assessment every year to set priorities.
Requests for services from the city go to the appropriate department. The department must respond to the request. Three out of four requests are responded to positively. The NSCC facilitates training by matching leaders or experts from one neighborhood with developing individuals or groups. The NSCC also forms 'round tables' with other civic staff and service providers and neighbourhood residents to address problems and issues.