A new study finds that IT standardization costs companies less and that more CIOs are moving to the senior executive suite. They also face an identity crisis as they switch to the vendor side, governed by contractual terms. But there's not a lot of deep historical benchmarking data to measure against.
Users are often quick to point the finger of blame at vendors if a technology project goes wrong.
But one legal expert suggests that customers should look in the mirror first. Some of the IT staffers at Oxford Health Plans Inc. are starting to weigh their job options after the health maintenance organization officially announced a major outsourcing deal with Computer Sciences Corp. last week. Inc. All rights reserved. Reproduction in whole or in part in any form or medium without express written permission of Computerworld, Inc. is prohibited.