I don't know of anyone that is completely happy with there job. If an employer thinks that then they are in for a rude awakening. In order for you to get your employee's to perform you have to give them incentive, a good way to start is by showing them you trust them and you are proud of the job that they do for you. If you take pride in them then they will take pride in there job. Stayer should have evaluated the situation alot closer.
Political support is important for change, simply because everything invoves politics.