Something that looks like it or is confusingly similar might cause a problem. But BRS does adjacency and pattern-matching. Pattern-matching helps users limit their searches by digits, consonants, vowels, and other variables. Even precise search results must arrive quickly. If a search bogs down, chances are that balky performance has nothing to do with the text-retrieval engine.
Problems tend to crop up largely during intranet searches from outside the firewall.
In such cases, the culprits could be bandwidth limitations on the remote network environment, the Internet itself, or even insufficient desktop computing resources. But he recognizes that users hold him accountable for faulty performance anyway. The client doesn't care what the excuse is. All they know is the results aren't back fast, so your site must be slow. Iannetti dealt with such a problem recently when Netscape legal staffers complained about poor response times from their trademark searches.