The phone went out for a week and a half, repeated calls promised service which never arrived, when guy finally showed up, said he couldn't fix it, had to wait for Vorizen man to come which took another week. Cable modem has gone out 3 or 4 times, but what pisses me off most is their continuing promise of 2-way service, which is obviously never coming since I've been hearing this tune for 3 years now. The current service is 1-way, meaning phone line is tied up whenever I go online. The service itself is decent up to around 9AM, after that really slows down. We were connected in September and after a few false starts everything worked as promised until now.
Nobody knows anything and nobody can track anything.
Finally I get a response from RCN that I am cancelled. I finally got RCN to resubmit, but now I am waiting for a call from some technical folks. Net Access Corp. Please read terms of use and Privacy Policy . Use signifies your agreement to these terms.