The staff also considered documented success by local operators in Georgia. The product of this work is Quality Measures for Georgia's School Nutrition Program , which currently documents quality measure characteristics within 12 program areas. Additional program areas are planned. Prior to this publication, quality measures or standards had been published by a number of states. To heighten the awareness of quality, rather than compliance, as an important element in competitiveness and responsiveness to customers and stakeholders.
Quality is measured by the customer.
A key consideration in the future use of Quality Measures as written is that management must focus on product and service characteristics that contribute value to the customer and that promote customer satisfaction and preference. The ability of a local program to identity customer and stakeholder requirements is essential to starting the quality improvement effort. The school improvement efforts now underway in Georgia's schools recognize this as a vital part of the process. To promote an understanding of the requirements for success. The focus of the effort to date has been documenting at one point in time what researchers and experts within the industry say characterizes success.