Training Programmes Training Programmes Professional Skills For Cabin Crew Instructors Cabin crew skills and attitudes are crucial to the airline's reputation for service. Well trained cabin crew are essential if the airline's profits and customer share are to be maintained.
Time is usually short and budgets constantly under scrutiny, making the role of instructor pivotal.
This programme will improve the trainers' ability to prepare and conduct a cost-effective, focused and stimulating course. Click here for further information on this course. This uniquely structured course, designed to be conducted as a joint interactive workshop including flight deck crew, flight attendants, engineers and flight operations personnel, will develop and enhance their CRM skills, with specific emphasis on cross-cultural issues. It also provides the necessary guidelines for the participants to conduct a basic CRM programme. Click here for further information on this course.