In accordance with federal regulations and in keeping with Greyhound Lines' desire to foster positive relations with our customers, proof of disability is not required. Service Animals Service animals may travel with customers with disabilities. Service animals may not travel in the aisle or in a seat. Greyhound reserves the right to refuse passage to any animal that poses a direct threat to the health and safety of other customers or Greyhound personnel. Priority Seating Customers may sit where it best suits their needs.
Priority seating is available for individuals with disabilities.
The front seats on either side of the coach are designated as priority seating. If these seats are taken, the bus driver should ask the seated customer to move to another seat. If refused, Greyhound personnel cannot displace the seated customer. Customers with disabilities will then be seated as close to the front as possible and moved forward as seats become available. We Handle Assist Devices with Care Assist devices are allowed inside the coach when they can be safely stowed in the overhead passenger compartment.