Proven in communication centers worldwide, the flexible user interface adapts to the input methods, workflow, and coding schemes appropriate for each user. Customers configure the CAD operating environment without programming or downtime. Multiple law enforcement, fire, and EMS agencies for municipal, county, or other jurisdictions can use the same system to initiate and manage incidents and dispatch resources. During a major event that requires a multi-agency response, all agencies work from the same incident data and immediately know what resources have been committed. The latitude and longitude of a cellular caller, when available, can be used directly as a valid incident location.
Users can click on map interface to perform dispatch functions.
Reports can be published to an intranet in real-time or scheduled to suit management needs.