For the Innovator, it is a science backed by well-practiced artistry. No matter what one's maturity stage, success can be enhanced by understanding and improving one's proficiency. Just as for businesses and community groups, the products of governments today are decisions and implementations. Contributing relevant information and good ideas is essential, but not enough. We need to improve processes too.
Organizations do take steps to improve their procedures.
Techniques such as Business Process Reengineering and Total Quality Management come to mind. But many key governmental and societal decisions are made using Novice and Experimenter behavior for which these techniques may not apply well. Information proficiency has one root in information resources management and another in proficiency to make decisions, thereby setting goals, and to implement decisions, thereby accomplishing people's jobs and organizations' missions. For example, a Novice makes a decision in an ad hoc manner, inventing the process along the way. Improving Novice behavior depends on personal leadership, visioning, coaching, fostering champions and communication.