To ensure the mask will be fitted for your flight, please request this when making your reservation. At The Airport For Economy Class passengers, an early check-in should ensure that you are allocated your preferred seat. Qantas ground staff members are available to meet and assist you if requested. Special assistance baggage tags ensure your baggage is removed from the carousel and kept at a more accessible place, close by. Ask for these tags at check-in.
Most airports have access and facilities for people with disabilities.
Where aerobridges are unavailable there are high lift vehicles for people who use wheelchairs. Qantas Boeing 747 and Boeing 767 aircraft carry on-board wheelchairs. Some equipment and a wheelchair can be carried free of charge and these are not part of the standard baggage allowance. You will be encouraged to board the aircraft early and, when possible, you will be assisted through Immigration and Customs procedures at your request. Remember to carry sufficient medication for your trip as part of your cabin baggage.