I just asked for a reservation and gave them my credit-card number. They started to give me the compulsory confirmation number. When a prospect or customer calls, the first words said to him or her sets the tone for the transaction. The person who answers the phone represents the entire company. It's their friendly people.
People prefer to buy from people they like.
Friendly makes money, unfriendly chases money away. A medium-sized hotel gets hundreds of calls a day. Earliest info on new businesses, homeowners Insurance Center Covering the needs of small business owners Legal Center Hundreds of business legal tools Office Products Special deals on equipment, supplies. Classifieds Search for business services, real estate and career opportunities.