We continue to bolster that investment as we enter the twenty-first century. Now it's a technology company with trucks. Indeed, the '90's were an exciting time in our history as we've enabled profound changes in customer behavior. The end customer now enjoys the opportunity to become better informed . . . It's a win-win model in which companies carry less inventory, which translates to less capital outlay.
Products can go to customers faster, cash flow is increased, and customer satisfaction increases.
To UPS customers, the information about a package, from order entry to delivery, has become as important as the package itself. We took several steps to make that information a particularly productive tool for customers. Today, we electronically collect various levels of information on 75 percent of the twelve and a half million packages flowing through our system each day. We expect that to jump to 90 percent by year-end. This information is powerful.