If you are a passenger train conductor, you also deal with the public. You must be courteous and diplomatic, even when dealing with difficult passengers. Excellent communication skills are very important in this job because you have to give accurate directions to your crew as well as write reports and keep records of your run. A good conductor remains calm and level-headed in emergencies. The well-being of the train and its contents often depends on a rational decision.
Mechanical skills are a big asset to a conductor.
You are required to understand the workings of a train and be responsible for any repairs that must be done during your run.