They're constantly working to advance their skills. Look for new things that will keep you on cutting edge - take classes, keep up with industry trends and read the same magazines that your customers read. Accountability Titans accept full accountability for whether what they are promising is actually getting to their customers. A Strong Work Ethic Titans work as much as it takes to get the deal done and that it's to the customer's satisfaction. That doesn't mean they work 100 hours per week.
Titans make the most of their working day.
A strong work ethic means giving tasks that have the biggest impact on customers the highest priority. Unquestionable Integrity Titans walk their talk. They set standards and stick to them. They don't talk about delivering value, and then cut corners. They don't promise outcomes they can't deliver.