Purpose of the Patient Service Center Walter Reed Army Medical Center opened its doors to a few patients in 1909, initiating its now nine-decade history of integrated care, teaching and research.
Patients come from the military community in Washington, D.C., and around the world.
Admissions are often complex cases, served by Walter Reed's highly trained physicians nurses, and clinical support staff, and facilitated by the latest in sophisticated technology for diagnosis and treatment. The new Walter Reed Army Medical Center Patient Service Center is in keeping with this patient-oriented tradition. Referral Coordination Service facilitates specialty care referrals for patients who live outside the National Capital Area and assists them with travel arrangements to Walter Reed. Schedule Management Service provides guidance on appointing issues and provider schedules to WRAM staff and coordinates with the managed care support contractor's appointments operation and the Office a the Lead Agent on appointing issues. They explain health care options available to military beneficiaries.