You recently received a mailing which included the For Your Benefit newsletter and a Summary of Additions to be added to the University Health Plan description of benefits. The Summary insert, in a format that corresponds to your existing plan description, presents changes made to the health plan to reflect a new law passed by the 1999 General Assembly.
New procedures are in place for appealing denials of coverage.
Unapproved prior treatment authorizations or denied claims may be appealed to an impartial third party. The UVa Health Plan Ombudsman, Margaret Marsh, is the contact person for the appeal. These were written to clarify existing policy and are not changes to the plan.