Express or special shipping options will not be refunded. If the gown is not received in the same condition that it was shipped, i.e., underarm damage, stains, rips, tears, soiling or any other sign that the gown has been worn other than to try it on, a partial or complete loss of refund may be determined by us after inspection of the gown. If you are a smoker, you must notify us before your purchase. We apologize for this inconvenience, but we reserve the right to ask because of the painstaking efforts we take to archivally clean a vintage gown. Although you may not realize it, the nicotine you ingest as a smoker will leech through your fingertips when you handle high quality silks, voile etc.
Many people are also sensitive to the smells left in the clothing of a tobacco smoker.
Smoke damage of a returned gown will most definitely cause your refund to be forfeited, so please be aware of this when making your purchase. If you would like to purchase a gown, you may use our secure shopping cart for immediate purchase. If you place an order you have agreed that you have read and will abide by our terms of purchase. When we receive the merchant authorization, a hold will be placed with your geographical location near the gown's thumbnail image and the shopping cart feature will be disabled. The hold will remain on your gown until you've made the decision on whether or not you wish to keep it after trying it on.