Residency gives young doctors intense exposure to processes of patient care in ambulatory clinics.
The purpose of this project is to harness the unique perspective of residents to improve outcomes in the UNC pediatric continuity clinic, while simultaneously teaching residents standard quality improvement techniques. The clinical value compass offers a way to think about outcomes that includes many perspectives, including patient satisfaction, costs of care, clinical outcomes, and health status. Eight 2nd and 3rd year residents will use their continuity clinic conference as quality improvement team meetings. The team will include the residents, a clinic nurse, a patient representative and three quality improvement faculty facilitators. At the beginning of each improvement project, the team will define the outcomes they wish to improve.