The 21st Century will see greater changes than in any century that has gone before. The hierarchical business model developed early in the 20th Century served us well in producing products based on raw materials in factories for stable, national markets. It will not suffice in the 21st Century in delivering services based on ideas and information for rapidly changing, global markets. The concept of work itself is changing. It s about learning, not about producing.
Younger generations see employability as more important than employment.
Their focus is on transferable skills that can be used in many settings, rather than on a career. Whether we provide a service, a product, or a mixture of the two, we will be held accountable, with more emphasis on results than on ways we achieve them. We will form our own team with the knowledge, skills, and capabilities to deliver the needed results. Our team will change seamlessly as the work shifts. We are as likely to be separated from our colleagues as to sit next to them.