Included is a ten page manual. It seemed relatively easy to understand. We were disappointed at the lack of troubleshooting tips. We did e-mail for customer support and did not ever receive any assistance. Photos need to be aligned and this seems to be pretty much a trial and error step.
Neutral backgrounds are helpful although the background is relatively simple to remove or mask.
It would be helpful if there was more details about aligning the eyes, nose, mouth, ears and hair. We tended to have problems with having four ears and also strange features on the back of the head. We were disappointed in Face Factory . We were unable to obtain the desired effect of a normal 3D appearance. Our finished pictures had major flaws, things like four ears and partial faces on the back side of the head.