This has been put right. This has now been solved. However, the ADSL modem may require a firmware upgrade in order to operate properly. After a successful pilot, ADSL through ISDN has been available wherever Mxstream is available since 1 December 2000. The Mxstream network is not yet stable In hand Because the Mxstream network is still being rolled out and adjusted it is often unstable.
New problems arise at each new site.
Mxstream Under investigation It is not precisely clear what the cause of the problem is, nor what the solution is. Mxstream fault reports are scarcely available if at all, because the KPN organisation has not yet been set up for this. This was a problem in the startup phase of Mxstream. A large number of users, particularly in Utrecht, regularly lost the connection. This was caused by the fact that the routers had not been installed properly.