This page documents those aspects of customer service that we understand YOU find most important. So, as one key factor in your decision about where to buy your games, we tell you how we do on these service qualities you find important. You want to know the current price . You want to know when your games will be shipped to you, and when they'll arrive at your doorstep. And y ou want just what you order to show up , nothing more or less, without damage .
Problems happens despite the best intent.
So, when they do, you want a quick answer that addresses the problem you see, and you want to be satisfied with an equitable resolution. We at Fine Games understand what you value. So, we run our business professionally , not as an intermittent hobby. And we monitor our performance continually so as to provide the best service to you possible. So, read further to learn the specific standards we seek to maintain.