Main Points 22.1 Management and boards of directors of Crown corporations, as well as government and Parliament, require performance information to determine the extent to which expected results have been achieved by Crown corporations.
Performance measurement is central to good management and helps fulfil accountability requirements.
Some Crown corporations are further along than others in developing performance indicators, but the process is under way for all. The experience of those that have moved beyond theory to practical application will undoubtedly be of benefit to those wishing some guidance. We would expect that, if corporations use performance indicators to manage, this should lead to better performance reporting as well as fewer significant deficiencies in the third cycle of special examinations. 22.3 Leadership as well as clear objectives and strategies are essential to support the development of performance indicators by which to assess performance. These indicators can then be used throughout a corporation to align plans and activities with corporate objectives and public policy roles.