Maybe I'll have stopped the bleeding by then. But by the next day, the bleeding was worse. Garcia was still on board. Denton pressed Wazinsky. But Harry, you've got to realize, people are terribly unhappy.
Morale is really low.
It didn't say people were ready to quit in droves. Three months earlier, Wazinsky had hired a small, local consulting firm to take the pulse of the company's employees. The results showed that pockets of employees were disaffected but that most were satisfied with the chain's new strategy. The consulting firm said that the results were typical for a company going through a downsizing, and even a bit more positive than usual. But it also recommended that Denton get out into the organization soon, both to reassure people that there would be no more layoffs and to explain the ones that had been necessary.