She is also the owner and principal of Collaborative Management Consultants, Inc. which provides training and consultation to the nonprofit community. They want you to be the boss, and they want to be employees. It works better that way. Tell them everything. And expect them to tell you the same.
Shared knowledge builds loyalty and trust.
If you need help, reach out to your professional community. Someone, somewhere, somehow will know how to help you. Invest heavily in loyalty. If staff members know that you're always loyal to them, they'll give you the same in return. Never be too busy to laugh.