There are customers shopping, but no sales or service personnel. We have leveraged our 50 years of experience with the technology and vision of the web to allow you to service your customers when and how they want. Web Chat top Click here to chat with an operator online. Your customers can have text based conversations with our representatives across the internet connection. This allows the customer to ask questions without leaving your site.
Questions lead to knowledge, and knowledge leads to sales.
When they have trouble with the shopping cart we can help them check out, effectively reducing your abandoned cart rate. Web Callback top Click here to have an operator return your call. Many people using the internet today are not savvy enough to use tools such as chat, or even navigate through your site effectively. For those people we have Web Callback. With the click of a button a potential customer can have one of our qualified representatives contact them by phone.