The world's financial institutions will gather in Geneva on June 21-22 to present their latest achievements in online retail financial services at Netfinance2001 . The Keynote Address will be given by Dr. Brian Davis CBE, Chief Executive of the Nationwide, the world's largest building society. San Francisco World leaders in account aggregation, billers and analysts such as Morgan Stanley Dean Witter, Royal Bank of Canada, Bank of America, Federal Reserve Bank of San Francisco, Merrill Lynch, and Yodlee share how this breakthrough application increases customer retention, leverages value-added services and drives EBPP and Internet banking. This three day international forum showcases how a forward thinking online account aggregation strategy will ensure a significant value proposition including increased site visit time, reduced late payments and better customer satisfaction. This panel is intended to facilitate dialogue among industry players on implementation of CRM systems and programs.
Participation is FREE .
The eCustomer Intimacy For Financial Services conference is the premier forum for addressing the CRM issues and challenges unique to the key business segments within the financial services industry. Delegates will learn about building and managing customer relationships from executives from NetBank, Citibank, Ameritrade, Allstate Financial, Wells-Fargo, Royal Bank Of Canada, the Gartner Group,and other leading organizations. There will be discussions on learning how to save millions of dollars through innovative online payments and gaining tools to change conventional consumer banking. There will be special workshops led by Cyberbills and Xenos - iPlanet Solutions. The forum will allow strategists and heads of institutions the chance to hear about and discuss the major issues they will be facing.