People need to be told, shown, and trained in proper methods of work. People need a sense that they are respected as capable of assuming responsibility and self-direction. People have little concern beyond their immediate, material interests. There is always too much to do in the time provided. People need specific instruction on what to do and how to do it.
People appreciate being treated with courtesy.
Life is hard. People naturally tire of monotonous routine and enjoy new experiences. Jobs must be designed to fit people. Adults don't like to learn new work methods. There is little social difference between the rich and the poor.