Tourism is big here, but there is no point spending the money to market if the experience can t match expectations. Training is important to ensure employees do their job well, and have skills such as customer service knowledge, business management, health and sanitation education, ergonomics, nutrition and the proper handling of food and equipment. At many bars, you ll see one infraction after another. There is a better way to get qualified workers than to learn on the job. Both food preparation and service are seeing higher demands from the marketplace, and you need to know what you re doing, or you won t last.
Professional development is a way to keep people in the job and doing it well.
Training helps to lower turnover and its associated costs, a major issue within the industry. While training presents an initial cost, it pays for itself many times over in the long run. People want to keep learning and feel proud of their work. You ll see a much higher level of service. With training, you ll see your profits and reputation go up, as well as the efficiency and management of your kitchen and its staff.