Hurtful words bring action of violence, loss of control, rudeness, ill-manners, discourteous disregard, insensitivity, inconsiderateness, foul language, people being told to shut up, jostled or pushed. Being in prison and being confronted by a guard possessing these types of violent skills offers no escape for the prisoner. Pride swells in the prisoner and he must react. To injure one's self respect, his pride, his status among friends and equals will always bring a reaction from a prisoner. Cruelty is usually thought of as a physical pain, but can also be psychologically painful.
Name calling by both the prisoners and guards can and does hurt.
But in this situation it causes the guards to seek revenge, lose self control and violate the law. Guards and their supervisors are supposed to be trained professionals. Someone has to be responsible and answerable for these acts. To kill us is one matter, but to brutalize and crush our minds and bodies while we await death is quite another. This widespread, covert wrongdoing should trouble and shame every citizen.