More people are now using information technology than in the past. The pace of technological change is rapid requiring more support effort. Most of the University's investment in information technology will continue to be from outside Computing Services' base budget . Most of the University's investment in IT will continue to be made, and should be made , from college operating budgets as well as from one-time project funding, rather than from Computing Services' base budget. Our IT environment is similar to that of other universities.
Most universities have a crisis in information technology support.
Demand for IT services exceed the capacity to supply them.