If customers can't find you when you're needed, they'll find someone who is always accessible. Be candid with customers . Puff and fluff, blowing smoke and exaggeration are all out. Customers want your knowledge and experience. This is what makes you valuable.
Respect comes from giving straight answers.
Always act in the customer's best interest . Just because you or your sales manager wants to sell it doesn't make it right for each and every customer. Making the wrong sale is worse than not making a sale. Be known in the marketplace . If you've made an effort to be known in your industry and have strong visibility, you will get more appointments and attract more customers.