Public Utilities Commission of Ohio Chairman Alan Schriber, who persuaded the Senate to add the provision, said the idea is to protect consumers. No consumers clamored for such protection. In fact, of the more than half a million calls fielded by the PUCO last year, not a single person complained about the current system. Consumer advocates oppose the change, saying they rely on information culled from the complaints to better identify and understand the problems consumers face with the rapidly evolving utility industry. Thanks to all the websites that have linked to this one.
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