When you listen to your customers, they'll tell you their needs and uncover new opportunities for you. Take advantage of your close customer ties. Your business will reap the rewards of mutual respect and idea exchange. Encourage candor and suggestions for improving customer service, productivity, and quality. Synthesize the thinking and contributions of others.
Small businesses can adapt to change and take advantage of new technology more readily.
Large companies have cumbersome corporate paperwork and huge integrated computer systems. Without these stumbling blocks to a streamlined operation, small businesses have the ability to reap the benefits of new stand-alone business software programs which are continually increasing in breadth and capabilities. You have a lot of advantages that can be tapped into and cultivated that will help set your business apart from the competition. Be prepared to take on new and future challenges. New age leadership is about striving, anticipating, reaching, and creating a sense of opportunity, excitement and energy.