Most agencies' goals and objectives also appear on their web sites. Formal publications and web sites should be only one way of communicating organizational goals. The most effective way of communicating these goals is through direct communication between first-line supervisors and their employees. While developing employee performance plans, supervisors and employees can discuss how employee efforts support organizational goal achievement. By aligning employee performance plans with organizational goals, and by discussing organizational as well as employee goals, supervisors maximize the powerful effect organizational goals can have on employee performance.
Organizational goals become real to the employee.
In doing so, it revised its mission and strategic goals. Now, FEMA's strategic plan includes objective performance measures that emphasize results rather than activities. To communicate its goals, the agency uses a strategy that has made significant improvements in its communication with Congress, State and local officials, disaster victims, the news media, and particularly with its own employees. FEMA reports that its mission, measures, and recent track record contribute heavily to its employees' intrinsic motivation. The upshot for supervisors is that they can energize their employees' performance by communicating their agencies' goals.