Parents are discouraged from making direct contact for help to our office since staff is limited and credibility is uncertain. The letter should be accompanied by a completed Fund application and a copy of the bill to be paid. Bills are paid directly to the payee to protect against the misappropriation of funds. A letter from the Kelly Anne Dolan Memorial Fund accompanies all payments and provides the necessary information on the account being paid and including the contact's name who made the referral.
Phone numbers are provided in case additional information or clarification is needed.
Any special consideration that you can extend to this family during this difficult period would certainly be appreciated. A copy of our letter to the creditor is sent to the social worker as a confirmation that the request was completed. Information regarding the request is maintained on the Fund's Access program and provides useful statistics for funders. A separate file on each family is maintained by the Fund for auditing purposes.