Participants learn about expert systems and present-day artificial intelligence scenarios.
How novel applications of touchscreens, multiple windows and screens, on-line consultation graphics, animation and videodiscs can increase user satisfaction. The importance of adequate training materials, reference manuals, on-line help and human consultants. A broad perspective on what the dreams and dangers are for the future of computing. Dr. Ben Shneiderman is an associate professor in the Department of Computer Science, founder and head of the Human-Computer Interaction Laboratory, and a member of the Institute for Advanced Computer Studies at the University of Maryland, College Park.