Many telephones come with warranties when they are purchased.
However, consumers should be aware that inside-wiring problems, like telephone repairs, occur infrequently. Consumers who rent or live in assisted living facilities should be aware that the landlord may be responsible for inside wire maintenance. Consumers should check their lease or ask their landlord about who has responsibility for inside wire maintenance. This free fact sheet explains inside wiring maintenance plans and how to tell if a problem is inside your home or not. The agency also educates consumers about utility issues and resolves complaints from individuals.