402 or equivalent. Decision models and their use in production and operations management. Resource allocation, operations planning, scheduling, quality management, forecasting, and inventory among other areas are considered. See Statistics for description. Introduces the background of operations concerns in the international environment.
Quality is a key success factor for any firm operating in today's competitive global environment.
A semester project required. Enrollment limited to students in the IMBA program. Total Quality Management. The first area covers the managerial and behavioral issues. The second introduces the seven tools of problem solving and the use of teams.