The pharmacist counsels these patients on the proper use of this durable medical equipment, and he offers support for the patients as they are adapting to their disease and the care of the disease. This pharmacy caters to the elderly patients in the community. The pharmacist keeps a file on the patient. This file consists of billing records and adjustments made in the patients' care plan. The product Representatives train the pharmacists in the proper use of the equipment, and they also have in-store demonstrations on the products.
Some employees attend seminars, but no certificate is required.
There is a computer program used for the dispensing of medication, but not for the durable medical equipment.