A common opinion among experienced organizations is that the more people within an organization who truly understand the requirements of ISO 9000, the better chance that group has in achieving certification. Exactly how much training should be conducted varies from group to group. At a minimum, it is very important that every member of an organization be aware of the certification process, its goals, and what ISO 9000 means to their specific job. Much of this can be accomplished with effective communication. However, formal ISO 9000 training is usually part of a successful certification attempt.
Some companies invest an extraordinary amount in training.
There are even those companies who have each and every person attend formal training. Make sure the registrar has experience with the ISO 9000 standard that your organization has selected Related Links ISO Registrars - List of Registrars, by country 3. This step relates primarily to the finalization of work statements and other contractual issues. Related Links Sample Quality Manual maintained by the Quality Network Example Design Procedure maintained by the Quality Network 5. As the sample certification process indicates this corrective action step follows the Initial Assessment and is part of an iterative loop with Steps 6 and 7 shown below.