This determination is based on extensive interactions and communication with the person, his or her friends and family, and staff. From this perspective, the measurement of the outcome, as defined by the person, is a very objective process. There are two important axioms that apply to personal outcome quality evaluation. Personal outcome and organizational process questions go together. People choose where and with whom they live.
People choose where they work.
People have intimate relationships. People are satisfied with services. People are satisfied with their personal life situations. People have time, space, and opportunity for privacy. People decide when to share personal information.