Providing photo IDs for all library employees would be expensive and, although there are benefits with photo IDs, we do not think they outweigh the costs. So, the next time you get that lost or scary feeling, go to the 2nd floor reference desk and tell them you require some assistance. One of your staff members was extremely rude to me as a patron and to his coworkers. I find this totally unacceptable. I would like to know his name and intend to speak to his supervisor.
Rude behavior is never acceptable.
If you feel you are being treated rudely, please ask to speak to a supervisor or contact the supervisor later. Indicating the day, the time, and description of the individual will help us determine who you encountered. We can then talk with him or her about how to improve the service they provide. The 3 piles of unshelved journals on 1st floor is a problem. I m not going through piles of journals and magazines on the floor.