All systems include a mechanism for providing and receiving feedback. The data collection instruments that collect routine information have been designed or revised to make sure all necessary information is collected, and all the information that is being collected is necessary. The indicators are directly related to program objectives or service delivery site targets. Staff members understand how indicators are used to show progress toward performance and operational objectives.
Procedures are in place for collecting ad recording information.
A chart of the information flow has been distributed to staff. Reporting of information is regular, ongoing, and coordinated between system. Staff have been trained to fill out the forms correctly and to use the information provided in the forms. Reporting forms are easy to use, in appropriate detail, and relevant to the staff members who must fill them out and to the staff members who analyze the data. The system has been tested to ensure that it is working and that the information that is being reported is accurate.