Seventy four per cent of the public and 90 per cent of retailers either preferred or strongly preferred polymer bank notes over paper bank notes. Polymer bank notes were perceived to be superior in quality. Opinion was fairly even on whether a well-known New Zealander should feature on our bank notes, but there wasn't strong support for retaining a portrait of the Queen. The transparent window was the polymer security feature that the public were most aware of. Members of the public were likely to take a suspicious looking bank note to a bank for verification, whereas retailers were more likely to use security features for authentication.
Retailers appreciate the enhanced security features.