Along with arbitration, the AAA has developed and promoted other dispute resolution mechanisms, including mediation. The answers to all of these questions, and others, can be found in this brochure. Mediation is an extension of the negotiating process. Submitting your dispute to AAA mediation will not cause delay to any pending lawsuit or arbitration you may have. Mediators who serve on the AAA's panel are experts in successful negotiation.
Mediators receive a fee from the parties for their services.
They are also rewarded by knowing that their efforts have resulted in an amicable settlement of a dispute that would have cost substantial time and money had it been litigated. Resolving Business Disputes Business disputes may now be submitted to a special program of alternatives to litigation. Cases that are new or pending litigation are eligible. An AAA representative will explain the various dispute-resolution techniques and assist the parties in choosing one that meets their needs. Once the AAA has the parties' agreement to submit a dispute to alternative resolution, it will administer the case under its applicable rules or procedures.