If DOC rules and regulations are broken by detainees, the infraction is written up by a DOC officer or supervisor. Two inmate boards hear and administer findings on these infractions. The detainee, who has experienced an injustice, has a right to file a complaint regarding housing, or general or medical treatment and to grieve the situation. The Department attempts to alleviate tension by resolving as many of these problems and concerns as possible. The Program Services Correctional Rehabilitation Worker serves as a liason for detainees in regard to their families, attorneys, the courts and other social service agencies.
Notary service is also available.
Religious services are held daily in every division with 20 chaplains providing services and counseling to the detainees. Beauty shops and barber shops, staffed by detainees, are also available in each division to enhance personal hygiene. Veterans can keep abreast of benefits by requesting veteran services. Marriages are also performed by a judge in Criminal Courts on a monthly basis. Detainees, with the encouragement of officers, teachers, and civilian staff, participate in programs saluting ethnic holidays such as Kwanzaa, Cinco de Mayo, etc.