Summarizing - putting contributions into a pattern, while adding no new information. This role is important if a group gets stuck. Some groups officially appoint a summarizer for this potentially powerful and influential role. That Contribute to the Atmosphere Supporting - remembering others' remarks, being encouraging and responsive to others. Creating a warm, encouraging atmosphere, and making people feel they belong helps the group handle stresses and strains.
People can gesture, smile, and make eye-contact without saying a word.
Some silence can be supportive for people who are not native speakers of English by allowing them a chance to get into discussion. Observing - noticing the dynamics of the group and commenting. Asking if others agree or if they see things differently can be an effective way to identify problems as they arise. Mediating - recognizing disagreements and figuring out what is behind the differences. When people focus on real differences, that may lead to striking a balance or devising ways to accomodate different values, views, and approaches.