By Susan J. Marks E valuating employee job performance is easy online, especially when it involves input from others. It's also a welcome alternative to what can be a cumbersome process. Forget about struggling to get staff to complete multicopy paper forms followed by the requisite paper shuffling to compile and score the results. Also unnecessary are follow-up offsite training sessions to help the evaluated employee improve areas of weakness.
Online delivery is clearly the way the world is going.
It's just much more efficient for businesses and easier for the user, says Jan Shauer, Washington, D.C.-based group manager for online performance management at Strategic Management Group Inc. of Philadelphia, a management training programs provider. SMG's feedback and development tools, including assessments and performance support desk references, are totally online. Participants don't have to go somewhere to attend workshops anymore, says Shauer. Companies are finding they just can't take people out of the workplace. It's just too expensive.