It's always well to impress upon older women the importance of friendliness and courtesy. Stress at the outset the importance of time - the fact that a minute or two lost here and there makes serious inroads on schedules. Until this point is gotten across, service is likely to be slowed up. Numerous properties say that women make excellent workers when they have their jobs cut out for them, but that they lack initiative in finding work themselves. Whenever possible, let the inside employee change from one job to another at some time during the day.
Women are inclined to be less nervous and happier with change.
Give every girl an adequate number of rest periods during the day. You have to make some allowances for feminine psychology. A girl has more confidence and is more efficient if she can keep her hair tidied, apply fresh lipstick and wash her hands several times a day. Women are often sensitive, they can't shrug off harsh words the way men do. Never ridicule a woman - it breaks her spirit and cuts off her efficiency.