Please bear in mind that shipping charges is not a source of profit for us. We do our best to provide accurate on-line or telephonic estimates of shipping charges. The shipping cost for international orders is an estimate only and can vary up or down daily. We do require that you provide the original receipt with returns or exchanges. If merchandise is not being returned due to it being damaged or defective, we ask that the merchandise be returned in a like new state.
Most manufacturers offer warranties of various sorts on their products.
If you wish to avail yourself of those warranties, we may direct you to contact the manufacturer directly. When possible and practical, we may be able to deal with the manufacturer for you. In any event, The Pilot Shop provides a 30 day period during which you may return a defective product, and we will provide you with a new one at no charge. Such returns must be postmarked no later than 30 days from the date you received the merchandise. Aeronautical Charts Please note that we try to keep current chart expiration dates on our web site.