He has taught several commercial and regular courses on workflow management and has worked as a course design consultant. Workflow Management Teaching workflow management requires a balance between the aspects of technology, organization, and methodology aspects. Workflow management is a discipline that studies the coordination, communication and control of organizational processes by means of information technology for the purpose of improving these processes. An organizational process contains the set of activities involved in handling an arbitrary number of similar cases, which typically stretches across boundaries of departments and organizations. A workflow process is an automated organizational process, which means that the coordination, communication and control within a process is done using information technology, but the activities within the process are either human, or automated, or a mixture of the two.
Workflow management integrates aspects of technology, organization, and methodology.
I have designed and taught a workflow management course for MBA students majoring in computer information systems. This course is described here as an example of a workflow course, from which inspiration for other courses can be obtained. It starts with a definition of goals, an identification of the audience, and a definition of the initial situation. It matches course organization and ways of meeting by looking at group forms, learning processes, learning content, media and work forms. Evaluation is integrated in the course design.