We have, instead, to concentrate our limited resources in more crucial areas, particularly in the development of a competitive economy. Once this is attained and extra resources become available, violence at work will be tackled with proper means and put under control. Progressively , however, a new awareness is emerging arguing that in a situation of generalised violence it is necessary to concentrate efforts on one initial well selected target where the possibilities of success are quite high, rather than wasting resources in an attempt to solve all problems at the same time. In the workplace confrontation and dialogue form part of normal operations. Workers and managers are often faced with personal and work-related problems, but dialogue usually prevails over confrontation.
People usually manage to organize efficient and productive activities within the workplace.
These are unique conditions that do not replicate easily elsewhere and that can constitute a very solid basis for efficiently combatting violence. While the special role of the workplace in respect of violence is more and more recognised, the believe that the fight against violence is just a cost, is put at serious strain. What appears instead is that the cost of violence represents a serious, sometime lethal threat to the efficiency and success of organisations. Nothing is worst for an organisation than to be labelled as violent. Violence-free organisations show the benefits of policies and action against violence at work and pave the way to new initiatives in this area.