A. Click here to select the Card for which you would like to find information.
Online applications are available.
You must be enrolled in American Express Online Services prior to initiating the billing inquiry. Click here to enroll in American Express Online Services. As an alternative to calling Customer Service to determine the progress made regarding your billing inquiry, you may now receive inquiry status updates within your American Express Secure Messaging mailbox. This feature will be automatically provided to you if we have your conventional e-mail address on file. If you have not provided an e-mail address and would like to receive updates regarding your billing inquiry, click here to provide that information.