Staff are encouraged to go to the Personnel Office to find assistance with mediation. Faculty are encouraged to go to the University Ombudsman for assistance with mediation. Each intake office is responsible for scheduling the date, time and location for mediation, as well as recruiting mediators for each hearing. Normally, each intake office will be accessible during regular university business hours, and if possible, for some extended hours, based on client needs. SWT mediators serve on a voluntary basis.
Mediators are responsible for conducting the mediation hearing.