As the world becomes much more competitive today and that's really what's happening with the information technology revolution, the computer revolution any margin is significant, and we ought to be focusing at the top on performance. I would also like to see the Appropriations Committee staff take hold and pay a little bit more attention, although there have been some who have been taking this seriously. The issue of the relationship between cost and quality is where this is all going. We're beginning to talk about that, but there isn't a broad enough recognition of it. Also, I think the act talks about management, not measurement.
Measurement is secondary to management.
Whereas, some people are focusing too much on measurement itself. There needs to be a linkage between events that are called for in plans and the ways they're carried out. The annual plan in GPRA requires a narrative explanation of how things are linked. If it were true, we would have real management. I suspect that most of those narrative statements are not true, because they, of necessity, cut across organizational and accountability lines in the agencies, and those kinds of connections are not made easily.