First, a plan enables a set course of action to achieve goals and reach objectives. Second, a plan helps to solve problems faster and easier Third, a plan prepares one for how to react under particular circumstances. Finally, a plan provides the steps to follow to improve and get ahead. Planning has an impact on the entire management process as well as being a key factor in establishing a manager's leadership image. The evidence is clear.
Successful managers are effective planners.
The second important skill needed by a manager is people skills. Human relations can be defined in many ways. Some define it as the golden rule in action, others call it employee-employer relations, and others define human relations as group interaction. In essence, humanistic relations involve having a strong interest in and concern for the human welfare, rights, dignity, and other values of people. It focuses on the importance of people and their capacity for self-realization.