Communicating clearly is an essential business skill. The best ideas in the world can only be transformed into realities when they're shared and understood.
Meetings are the primary tool businesses use for group communication.
This course shows you how to make meetings as productive as possible. It demonstrates how careful preparation ensures you get the best out of meetings and shows how you can make a positive contribution by understanding your role and making the most of the opportunities presented. It covers the different personality types you are likely to encounter and how to facilitate their contributions. It also gives tips on getting yourself heard and dealing with interruptions and conflict. Developing excellent communication skills requires investment, but the payoff is a solid understanding between you and your colleagues, customers and friends.