The HSS 1 also refers applicants to other agency or other public programs or community resources. This is the first level of a four-level series. The duties listed below are not inclusive but characteristic of the type and level of work associated with this class. Individual positions may perform all or some combination of the duties listed below as well as other related duties. Eligibility Determination Reviews application form.
Questions applicant to get information to verify and supplement form.
Clarifies incomplete or unclear information. Explains rules, regulations, procedures, and responsibilities. Applies guidelines to decide eligibility for emergency cash, medical assistance, or food stamps. Computes amount of benefits and completes narratives and documents needed to issue benefits. If ineligible, denies benefits and explains reasons for ineligibility.