The two print resources are backed up by a very good online help system. The installation was quick and easy, though it required two reboots of both the primary and secondary NT servers, which is one too many on a critical server. The second reboot was needed to complete the installation of CA's TNG Framework systems management. That made it all the more annoying, since I didn't want to install the product on my servers. CA officials assured me this is only a pre-release glitch, and that you won't have to install TNG Framework with the final version of SurviveIT, though they seemed uncertain as to why anyone would choose not to install it.
Most products are more fussy about the service packs.
Once SurviveIT was installed on the two servers, it was time for configuration. For the failover configuration, I told SurviveIT what name to give to the primary server when it came back up after a failure, instructed it to let the secondary server take over the primary server's IP address if the primary server should fail, and gave it some hints on how to recognize if a server has failed. I was pleased to see the data being synchronized immediately between the servers. Once the data had been synchronized, it was time to pull the plug on the primary server and see what would happen. The secondary server never noticed that the primary one had died.