Visual Matrix certifies that all its products are Y2K compliant. Performed at our Burbank facility address below. Please contact technical support to receive a return authorization number. Visual Matrix - Tech. Repairs are charged at the regular hourly labor rate.
Typical turnaround is five business days.
Repairs are placed in the priority queue. Visual Matrix will make every attempt to achieve a 48 hour turnaround time. Repairs are charged at the rush labor hourly rate. The PC board will be exchanged with a replacement board. Customer will be billed for the replacement cost.