Any standard piece in a standard design may be returned within 5 days for an online store credit. You are responsible for return shipping charges. We hope you understand. Most items take 7- 8 weeks, depending on where you live. Larger pieces and custom-built pieces may take 15 to 16 weeks.
Quality takes time.
If, after unpacking your item, you find it was damaged in transit, repack exactly as it came and call us immediately for return information. All damage claims must be filed within 48 hours of your receipt of the item. We will make every attempt to contact you so you can make other payment arrangements. We hope you understand that we don't have the space to function as a storage facility. All images protected by Digimarc watermarking.