The Center, located in the Police Headquarters was re-designed in 1996 to accommodate state of the art communications equipment. In situations where a child or someone calls in an emergency frantically, the system will display the location, phone number and the subscribers name. This vital information assists the Communications Operator in directing Police or Fire personnel to the proper location without further delay in over 60,000 police related calls and over 6,000 requests for Fire and Ambulance services. The Center is equipped with 4 radio dispatch consoles. CADS manages and monitors calls for service as they are entered into the system.
Patrol officers receive a message of the assignment on their computer as well as radio broadcast.
The Records Bureau is responsible for collecting, processing, storing, and retrieving information related to criminal and non-criminal calls for service and activities. Automated and manual records systems are maintained. Not only does it address information needs and requests from other agencies, and from the public. The Bureau also manages criminal history information needed for court appearances, as well as court schedules and criminal warrants. The Review Office within this bureau is responsible for the collection and review of all Offense Incident Case reports, Traffic Accident Investigation reports, and Supplemental Case reports submitted daily.