Also refer to customers, learners, teachers, trainers, management, Total Quality Management, TQM, objectives, customer satisfaction, School for Champions, Kurtus Technologies, Milwaukee, Wisconsin.
Training is a business proposition.
The problem is that often training managers do not look at training as a business with customers, users and suppliers. Before developing a training lesson, the needs of the players involved should be considered. This lesson will answer those questions and explain how training should be looked at as a business. There is a mini-quiz at the end of the lesson. Define the players It is important to define who the players are before developing any type of training material.