Ease of use. Best touch screen I have ever used. If programmed through a PC the software takes some figuring out but having said that it works great. Some units have problems with the on board software telling the unit that the battery is not fully charged when in fact, it is. The screen updates very quickly and is easy to read.
Some people complain about LCD remotes, saying the on screen buttons are too small.
Thats easy solved, design bigger buttons and upload them to the remote. All in all I have had this gadget for about 5 weeks and can find little to complain about. The reviewer has used this product for 6-12 months. If you have 5-10 different remotes sitting on your coffee table, thne it is time to upgrade to this remote. This is the best programing remote out.