All ride requests are to be made to the Volunteer Driver Coordinator. not directly to volunteer drivers. Self-paying passengers are responsible for all parking expenses and mileage. All fares all due at the time of service. Ride requests may be made weeks or months in advance, but should be made at least four working days in advance of the date the service is needed. The County does not assure filling a request given with less notice.
Passengers are to wear seat belts.
Any child under the age of four years are to be in an appropriate car seat which is to be provided by the accompanying adult. If an arranged transportation is no longer needed, the Dispatcher should be given a 24-hour notice of cancellation. If failure to cancel occurs a second time the passenger will be responsible for mileage plus denied volunteer transportation for a maximum of 30 days. Services will again be provided only when passenger agrees to follow transportation policies. If failure to cancel occurs a third time the passenger will be denied transportation permanently.