Unfortunately, it seems O'Hare's signmakers have not. In any case, they all refer to the L station located near and below the O'Hare Hilton Hotel. Customer service assistants in the station give information but do not sell tickets or make change, so you'll need plenty of crisp, small bills or coins to use the machines. The trip lasts 10 minutes from beginning to end. Rental car companies Car rental counters and courtesy phones are located in the lower level baggage claim areas.
Most companies keep cars in parking lots accessible by shuttle bus.
Railroad blues Chicago is a major railroad hub, yet passenger service from O'Hare is skimpy. During weekday rush hour, Metra regional trains make a few trips between O'Hare and downtown Chicago. Regional buses also pick up passengers from the lower level of International Terminal 5. Road radio All traffic, all the time. Kelly Warnken is a Chicago free-lance writer.