Dragon's Matus says most people who buy the software stick with it, particularly if they get to an 80 percent or higher accuracy level. Business users include law enforcement, insurance, doctors and lawyers. But he also says that the company sells a lot of software through America Online, which is mostly a consumer market. He doesn't consider the competition to be other companies, but rather the keyboard and mouse. First of all, it's free.
People already know how to use it.
If it makes a mistake, they blame themselves, not the keyboard. He expects speech technology to blossom as handheld devices that can't use keyboards become more common and devices are introduced that allow drivers to control things in cars without their hands. All rights reserved.