Warranty service is provided, on University owned equipment, by Computing User Services technicians who have received training, and are certified by the manufacturer. The cost of repairs will include the cost of any parts required, plus a service fee. You will be advised of the actual service fee before a repair is undertaken, and when possible, you will be informed of the cost of the repair parts required to fix your equipment.
Technicians often can repair other equipment beyond that listed above.
If, however, technicians cannot repair your particular equipment, they can arrange for the work to be done by a commercial repair firm. The cost of such repairs will depend upon the rates charged by the commercial company. The Computer HelpDesk at 721-7687. The cost of a system upgrade will include the cost of the parts to be installed, plus a service fee. You will be advised of the service fee before work is undertaken.