Credit-card numbers are encrypted before they're sent to the server. They're decoded by Kitsap Transit staff long enough to process the order, then deleted. Some customers have requested that Kitsap Transit keeps their credit-card numbers on file and automatically send them passes each month. Ferguson is working on that now and hopes to make it available soon. Kitsap Transit also has a rider- alert program on its Web site.
Riders can sign up to receive e-mail notices of any changes in their route.