As you build and present your business case, remember that the benefit of e-Learning is not fulfilled by dumping pages of text onto a Web site. When all involved understand what it takes, there is greater commitment and fewer disappointments. While you may use a lot of numbers to convince executives, deployment of e-Learning must be focused on your learners. E-learning is not about technology, tools, content, etc. It is about training people and the resulting effect on your organization.
Training is a difficult way to solve problems.
It is usually easier to change something than someone. When possible, making a management decision or buying technology or reorganizing a process are quicker solutions than training someone. However, if a workforce needs to know more, use better skills, demonstrate better attitudes to implement these other changes, or to directly change a bottom-line measure, training can make a difference. It is challenging to change people, to help them learn, grow, communicate and work well together. It is tempting within the process to shift the focus to network bandwidth, interfacing to your human resource system, or on content.