Supports well the goals and data. Lots in the plan on implementation. Reasonable target dates, goals, responsibilities. Subject web links, search engine guide, tutorials. Funding proposal for low-income areas.
Vision is excellent.
Include this in the goals. Trying to do too much in too short a time. More education needed, especially for trustees, councils and users. Rapid top down change is stressful. Need to include rationale behind the service and reasons why patrons would use it.