Also it helps all to assure that the staff clearly understands WHAT the volunteers will be doing and the role of the respective volunteer category. As staff openings develop it is very possible that a future employee may come from a volunteer contact. Treat them as you do paid staff, within the realm of their specialties. Only the degree varies within a unit, some able to be much more active than others. Recognize them and find ways to let them know that.
Series continues next bulletin.