Before the plane takes off, attendants instruct passengers in the use of emergency equipment and check to see that all passengers have their seat belts fastened and seat backs forward. They may administer first aid to passengers who become ill. Attendants also serve cocktails and other refreshments and, on many flights, heat and distribute precooked meals. After the plane has landed, flight attendants assist passengers as they leave the plane. They then prepare reports on medications given to passengers, lost and found articles, and cabin equipment conditions.
Some flight attendants straighten up the plane's cabin.
Helping passengers in the event of an emergency is the most important responsibility of the flight attendant. This may range from reassuring passengers during occasional encounters with strong turbulence to directing passengers in evacuating a plane following an emergency landing. Lead or first flight attendants aboard planes oversee the work of the other attendants while performing most of the same duties. Since airlines operate around the clock year round, attendants may work at night and on holidays and weekends. They usually fly 75 to 85 hours a month.