She has not yet tried real Christian forgiveness. Genuine forgiveness faces sin squarely, without either trying to excuse the sin or minimize the hurt. At the cross, God didn't stretch the truth to lessen the pain. Christ bore the sin fully so He might forgive it completely. Forgiveness is the raw material of God's kindness.
Real forgiveness is neither an excuse or a brave front.
It is a deliberate faith choice, a refusal to hold this sin against him, against her. Excusing or trying to rationalize Hank's cruel words can't defuse anger. True forgiveness can. Courtesy A third antidote to uncurbed anger is politeness. Love is . . .