209.130.142.154 Comments Single Source for Network Installation and Problem Resolution. With today's reliable video conferencing hardware, the majority of issues relating to successful video conferencing are network related problems and the network carriers' lack of customer service.
Telephone companies provide notoriously poor and unresponsive service.
Video network users have spent many hours holding for telco customer service representatives only to be told that the problem is not theirs, and to have them point the finger elsewhere for another eternal wait on hold. IVCi will order from the local exchange carrier and provision the local ISDN carrier lines, arrange for installation, and provide on going network trouble-shooting 24 hours per day, seven days per week. Any network problems are resolved with a single call.