The foot pedal turned out to be the computer s mouse. I guess she thought it should work like a sewing machine. Mac users will appreciate this one. Well, the folks at Apple have reported that new users have been known to wave the mouse in the air thinking that something magical was going to happen. Speaking of rodents, there was the user who, when faced with the message Click mouse button here, literally put the mouse up to the screen and clicked it there.
Some users really do take things too literally.
Like the enraged user who called a Dell technician to complain about his computer telling him he was bad and an invalid. Or the user who, when asked to send a copy of her defective diskettes, sure enough sent the copies, but they were Xeroxed copies. Or the student who, when told to erase his disk, obediently did so with a pencil eraser. And, of course, there was the user who called customer support asking why the computer could not read her disks. Not only could the drive not read the disk, but the drive sounded terrible.