After regular office hours our answering service will take your request and page our on-call Disaster Action Team. The Disaster Action Team will respond to your location or you may request a call back.
Response time varies depending on the location in Madison County, but is usually one hour or less.
We also give referrals to other social service agencies, as needed. We provide Mass Care for multi-family disasters, such as apartment fires, storms, floods, etc., and will set up shelters and do mass feedings as needed. Our DAT provides canteen services for emergency workers during long term disaster operation. Staff and volunteers are available for speeches, presentations to groups, clubs, etc. There is also training available for anyone interested in becoming a DAT member.