In a meeting with executives, we learn more about corporate mission, strategy and goals. We clarify performance issues. Meetings are held with as many key people as possible to learn their views on the strengths and challenges of the business team, and on their own individual needs and goals. Interviews, site tours, company data, customer focus meetings and surveys are used to gather additional information. Feedback is evaluated and becomes part of an ongoing discussion to establish a clear training mandate.
Research data is analyzed and discussed with a selected management group.
We develop a project map for the organization that emphasizes practical applications. Our recommended project map is reviewed and fine-tuned with the management group.