Willard is a 4th class city governed by a mayor and a four-member board of aldermen. A Comprehensive City Plan has been updated to govern Willard's future growth. The city has a subdivision ordinance with design standards and employs a city engineer who, during the past two years, has overseen the construction of extensive drainage and water retention work inside the city limits. Citizens are served by a Police Chief and several regular officers.
Reserve officers augment the regular staff.
Greene County Police Department employs 103 officers. Telephone service is provided by Southwestern Bell through a recently modernized switching system. CableVision provides the city with cable television. Daily delivery of the Springfield Newsleader, as well as weekly delivery of the Cross Country Times and the Willard Journal are available. Our Post Office is second class, level 18.