Bellhops provide information about hotel facilities and local points of interest and entertainment. They deliver messages, provide room service, and pick up laundry for cleaning. Baggage porters deliver luggage to and from hotel rooms using a hand truck. Porters often set up rooms for conferences and meetings. They may supply guests with travel information, such as bus routes, schedules, and rates.
Porters escort guests to their rooms when the bellhop is busy.
They may arrange to get guests' clothes cleaned. Hotel Service Attendants is in the Personal and Commercial Services Career Cluster. Worker Characteristics Desire to serve the wishes and needs of others Good ability to move the hands, such as when putting a key in a lock Physical Demands Frequently use arms and hands to reach for and handle objects, such as doorknobs or luggage Frequently stoop while picking up luggage Frequently talk and listen to customers Occasionally lift and move luggage that weighs up to 50 pounds Occasionally climb stairs Occasionally stoop and kneel while moving luggage Occasionally judge distances when putting bags in a car trunk Occasionally need to see nearby objects clearly, as when reading luggage tags Occasionally need to see distant objects clearly, as when hailing a cab Occasionally use fingers to pick up a small items, such as keys Work Setting Hotel service attendants work indoors in a hotel or motel environment. However, doorkeepers work both inside and outside in all types of weather. Most hotel employees wear uniforms.