Number of users, locations and features can easily be adjusted according to the changing requirements of a company. For example, single users can move within the corporate intranet without any reconfiguration. From a technical standpoint, it does not make any difference where the person is based. Traditionally, operating a telephony solution in a company includes many hidden costs - for example management, personnel, and cost of capital. Wicom CSS solution brings total control over the costs as the service pricing is based on the number of users and features in use.
Revolutionary browser based terminal devices eliminate the installation hassle.
Interfacing to other applications is easy through TAPI interface. As the system is based on the H.323 standard also third party terminal devices can be used. Wicom CSS is available now and as new technologies emerge it will grow to integrate the whole communications management. A small example of this is the Personal Profile Manager. It gives a user possibility to dynamically configure his or her personal accessibility profile with a browser based user interface.