Earnings vary widely by occupation and experience. Salaries of reservation and ticket agents tend to be significantly higher than for other information clerks, while hotel and motel desk clerks tend to earn quite a bit less, as the following tabulation of median weekly earnings shows. Earnings of hotel and motel desk clerks depend on the location, size, and type of establishment in which they work. In general, hotels pay higher salaries than motels or other types of lodging establishments. In addition to their hourly wage, full-time information clerks who work evenings, nights, weekends, or holidays may receive shift differential pay.
Some employers offer educational assistance to their employees.
Reservation and transportation ticket agents and travel clerks receive free or reduced rate travel on their company's carriers for themselves and their immediate family and, in some companies, free uniforms. Relatively few information clerks belong to unions. However, unions representing these workers include the Transportation Communications International Union, the Amalgamated Transit Union, and the Hotel Employees and Restaurant Employees International Union. A number of other workers deal with the public, receive and provide information, or direct people to others who can assist them. Among these are dispatchers , security guards, bank tellers , guides, telephone operators , record clerks , counter and rental clerks , survey workers, and ushers and lobby attendants.