Coastal also includes a one year on-site warranty for all models. Return to TOP Dedicated Sales, Service, and Support Coastal Office Products employs a dedicated staff of sales representatives who are available to assist University customers at any time with product information and to take orders. One of their staff of 30 trained technicians will respond to service calls within 8 hours to assess the problem and determine a path for resolution. We will process your order for you. Orders for stocked items are normally delivered within two to three business days.
Overnight delivery is available for an additional fee.
There are no additional shipping charges unless overnight shipping is requested. Freight charges will be based on the charge from the carrier. Orders may also be picked up at Coastal s office at 3832 Falls Road. Please call first to make sure the product is in stock. Any JHU customer requiring a return should contact Coastal s RMA department and request an RMA form be faxed to them.