Some small business accounting programs, including MYOB and NetLedger , now feature e-mail invoices. Your toughest chore here is to educate your customers about the efficiency of e-mailed invoices. When done, move on What's good for the goose is good for the gander. Most efficiency experts tell you to handle a piece of paper only once, then immediately toss it, act on it, or file it. The same can be said for e-mail.
Unattended messages have a habit of disappearing as new incoming mail drives it down the list.
Customers and clients who use e-mail expect a rapid response, if only because the mode of transmission is so fast. Filing e-mail is easier than sticking a piece of paper in a folder, which may tempt you into saving everything. But don't get anal about it. The vast bulk of e-mail is disposable after it's been acted on. Inc. All rights reserved.