Improvements in support will be instituted with the goal to improve customer satisfaction. We attribute the FY 00 equity adjustments for some technical positions and our aggressive hiring strategies to the improvement in our vacancy rate. Benchmarks will be shared with key stakeholders and funding will be solicited to bring UH to the national average. Provide good IT service and support to students, faculty and staff that enhances the instruction, research, administrative support, and service objectives of the University. The percentage of filled positions will be calculated monthly.
Survey is in development.
Improvements in support will be instituted with the goal to improve customer satisfaction. Non-salary compensation benefits will be addressed. Benchmarks will be shared with key stakeholders and funding will be solicited to bring UH to the national average.