His research primarily involves information technology management issues related to artificial intelligence, computer security, digital multimedia, and the World Wide Web. Dr. Warkentin has served as a consultant to numerous companies and government agencies, and has been a featured speaker at dozens of association meetings and industry groups.
Many firms wish to enter the age of cyberbusiness, but are unsure how to proceed.
This talk addresses managerial and technical considerations, with a focus on issues related to cost and control considerations, technical factors, security, web page design guidelines, standards, and legal and regulatory issues. Ubiquitous web-based transactions processing may never occur, but digital commercial activity is flourishing. Interactive web-based applications enable firms to reengineer their strategic business processes and include sites for customer support, remote collaboration, and remote access to corporate services and information. Technological challenges will delay the deployment of most mission-critical applications on the web. Neural nets, genetic algorithms, groupware, and the modified Coherence Method compensate for the deficiencies of traditional discourse-based knowledge acquisition methods and can measurably improve knowledge transfer effectiveness .