A great companion to the Credit Union Teller Handbook. Security Security in credit unions is a topic that will always need to be addressed. Credit union employees need to follow procedures in order to insure the safety of themselves, the members, and the credit union. This STAR video covers everything from proper opening procedures to identifying fraud. This tape is a must for all credit unions.
Robbery Explains why preparation is important in handling a robbery.
Outlines steps every employee should take before a robbery happens. Discusses the two main goals every employee should have during a robbery. Illustrates safety guidelines to use during a robbery. Explains techniques employees should practice to be an expert witness. Version 2.0 Protect your members and your credit union against the threat of counterfeit bills with this highly interactive multimedia based training program, learn how to spot counterfeit bills, what to do if you receive a counterfeit bill and how to recognize altered bills.