Fridays, Mondays and the week before a vacation don't seem to get better, however. As we mentioned yesterday, the difference in perspective between Managers and employees is vast and growing. We run a laboratory in which we try to duplicate the experiences and possibilities of our customers. Sometimes, getting the dirt under your fingernails is a painful process. At the end of the employment relationship, the gaps in perception between management and workers is exaggerated.
People leave relationships based on history and role models.
They behave in ways that are often beyond the control of retention programs and software. That said, we're convinced that we operate in a very large exciting marketplace that has room for all sorts of competitors and approaches. When our former employees move out as our new competitors, we celebrate. Once they gain traction, they will be enlarging the market alongside of us. Long term readers will remember the emergence of any number of consulting firms and seminar companies as we pioneered those markets and moved on.