We ship only evaluation software. It is distinguished by an evaluation banner and an expiration date . Please note that Platinum product performance is affected after processing a number of images due to the displayed X. When you purchase a developer's SDK, the evaluation banner is replaced with a developer's version banner. If you purchase a run-time license, the banner is completely eliminated. The first thing to do is make sure that it is a bug.
Many problems are the result of an oversight or incomplete understanding of the library functions.
Check the website for samples the may help you. If you are having odd problems, try rebooting your machine. If it is only one image, please e-mail it to us with a description of the problem. If you have problems with your code that you believe is a problem with our library, create a small code sample that reproduces that bug and e-mail that to us. Our goal is no bugs .