There are times, however, when patients arrive in such a grave condition that the doctor must take them to the hospital for emergency treatment himself. One time, a mother carried in a baby who had a severe case of brain illness. I closed the clinic immediately to drive the baby to the hospital. For patients needing physical therapy, Dr Sapha also serves as a masseur to save them the cost of going to the hospital. Of late, the good doctor has also served as a psychiatrist.
Many patients now come with psychological problems or depression.
Apart from medication, I also give them advice on how to get over their lows like teaching them meditation techniques. Unlike many doctors in hospitals or clinics to whom time is money, Dr Sapha takes his time with patients. As my business is not about money, I spend time talking to patients and make sure they understand the treatment and prescription and how to take care of themselves properly. Although he gives patients long explanations about their symptoms, diagnosis and treatment, as well as health advice, he never charges a doctor's fee. His patients only pay for the medicine.