This past August, Information Technology moved the student telecommunications support services personnel to 133 Butler Hall, a location that is readily accessible to students within the residence hall community. This move was an effort to provide students with one stop shopping' for all their telecommunications needs. The new full-service, centralized office was named the Student Telecommunications Center. For student conveniences, office hours are from 8 a.m. to 6 p.m. Monday through Friday. One of the major services provided by the Student Telecommunications Center is telephone troubleshooting and repair.
Students are able to bring their phone sets in for immediate testing and repair.
This provides students with an instantaneous solution, in some instances, that previously had a 24-hour turn around. Another popular service provided by the center, is voice mail setup, training and maintenance. Another added convenience is the ability for students to request, pay for and receive the necessary equipment needed to bring Web-based data access into their residence hall rooms. This service offers students a low price of 15 per minute dialing to anywhere in the continental U.S. anytime day or night. Students are able to sign up for service, pay their bills, and receive personalized customer service at the Student Telecommunications Center.