The UCA Post Office provides essential federal mail and intra-campus mail services for the campus community. It supports the overall mission of the university by providing the timely distribution, transmission, and delivery of the mail and by offering those services that support the university community in its social, intellectual, and personal growth. Self-Assessment Strengths Mail is picked up, distributed, and delivered efficiently. The student center postal facility provides good customer service. The post office is responsive to customer needs.
Post office has adequate facilities and room for growth.
The post office is not adequately funded to make regular provision for capital improvements, training, and continuing education. Because its full-time staffing is inadequate, the post office depends too heavily on student workers to fill its staffing needs. Patrons feel that the campus mail service does not provide good customer service. Plans Find the funding to hire an additional full-time staff member. To improve customer service, screen applicants for student work study positions and initiate an in-house training program for student workers.