For employees who were trained, this wasn't an insurmountable problem, but for other less-technical users, the complexity meant asking for help. Even more problematic, when the analyses were returned from the technologists, many different sources were needed to decipher the reports' codes. Sometimes the data in the new reports was actually inaccurate, but the recipients had no way of knowing this. Vaaje smiles as he describes today's new application, which allows users to work with accident and road data related to motor vehicle accidents. Now, all information is derived from the same source.
Reports have a written legend that is easy to understand.
And now, the reports are consistent, and may be displayed in diagram form or graphical form. Gjensidige has also tested this new application in a pilot related to retrieval of information about fleet vehicles. The insurer gives these companies advice about how their employees' behavior should be modified in order to reduce the number of accidents and losses that occur. One of the problems, though, was that the new solution couldn't access this data from the old system. Now, we have developed six different small applications in product analysis that cover most of the commercial motor insurance business.