Supervises and enforces laws and rules relating to claims processing by private insurers, self-insured employers, and SAIF Corporation. Enforces laws requiring employers to obtain and maintain workers' compensation coverage for their employees. Certifies vocational counselors, MCOs, employer leasing companies, and self-insured employers. Investigates complaints against employers, insurers, vocational providers, medical providers, worker leasing companies, and managed care organizations. Authorizes reimbursement from the department's various reserves.
Resolves disputes through mediation and administrative orders.
Promulgates temporary rules to address disabilities not covered by the Disability Rating Standards. Provides central library, reception, files, mail, and word processing support. Manages division information resources, purchasing, data processing, space planning, and relocations. For additional information, see our Fact Sheets .