The People Are the Company How to build your company around your people.
Revolutions start in the most unexpected places and with the most unlikely heroes.
The story begins in the 1980s. We were looking for ways to boost the productivity of the Xerox field service staff. Before deciding how to proceed, we launched a study. That research challenged the way Xerox thought about the nature of work, the role of the individual, and the relationship between the individual and the company. It was the first shot in a revolution.