Information is run through various filters for the statistics required by the FDA for approval. Analysts are able to use a variety of tools to create final test data reports. Two Server Solution Gen-Probe utilizes two fax servers for maximum performance. One is solely used by Clinical Affairs and the other server is used for all other departments. Generally, fax documents are created in MS Office or PowerPoint.
Most documents are in the form of invoices, quotes, and purchase orders.
When Gen-Probe moved its operations to a new, centralized location and purchased new equipment, they did not need to purchase new fax machines because of FACSys. No longer is there a main company fax number because each employee now has their own number to give out. Since the decision had already been made to purchase a fax server prior to our move, we didn't need to be concerned with purchasing stand-alone machines. Optus Software Inc. The decision came down to two issues, support and cost. Optus clearly provided better support by having a trained reseller in the local area, whereas the others didn't.