Necessarily, a client already has concluded that he or she cannot solve the problem on his or her own. The client knows it will be necessary to divulge very personal or private facts to a lawyer. Personal and confidential relations are created. A lawyer must enjoy working with people and must derive specific satisfaction from helping people work through difficult, threatening, and significant events in their lives. The main task of a lawyer is to solve a client's problem.
People come to a lawyer for helping solving their problems.
A lawyer must be able to empathize in order to properly understand the needs and concerns of his or her client, but a lawyer must develop objective, analytical skills to identify the potential legal issues that must be addressed and then to formulate a plan to reach a result that is consistent with the desires of the client as well as the requirements of the law. We live in a very complex society which has required the development of very far reaching, technical laws. Understandably, most clients are either wholly uninformed about the existing law or have significant misunderstandings of what the law prohibits or requires. A lawyer must be able to educate competently his or her clients. The degree of comprehension will be affected by the client's vested interest, an unwillingness to hear the bad news, a strong disagreement about the goals of the law, etc.