Duties involve development of policies and procedures and statewide administration of a service delivery system.
Supervision is exercised over a professional and technical staff.
Interprets statutory requirements and develops policies and procedures for practical implementation by staff of federal regulations and rules. Prepares for and participates in federal audits of vocational rehabilitation and independent living programs. Develops and updates cooperative agreements and contracts with other State agencies and private service vendors. Develops and implements needs assessments and consumer satisfaction surveys as required by federal statute. Conducts evaluations of program effectiveness.