The printer driver is the software that Windows uses to communicate with the printer. It is important that the printer driver is properly configured and that the latest version is installed. Use the option to print directly to the printer. The method you use to reset these options varies depending on the make and model of your printer. Refer to your printer documentation or contact your printer's manufacturer to obtain assistance in configuring your printer driver or to obtain the latest version.
Many systems have additional devices connected between the printer and the system.
If these devices are connected between the computer and the printer, they may affect the electrical signal timing, which can disrupt communication to and from the printer. This can result in garbled printing. We recommend that you connect the printer directly to the computer when printing from TurboTax. If you are still experiencing difficulties, contact your network administrator. This setting allows the computer's parallel port to send and receive data in both directions simultaneously.