Whereas the goal-setting process also starts a healthy dialog, it may be a somewhat abstract dialog. Assessments can help crystallize the team's priorities beyond what was developed in the team's goal-setting phase. New teams or teams needing to benchmark their performance, comparing it to other teams,may want to consider using one of several standardized team assessment instruments. It's a matter of team priorities. The best place to start is the team's mission statement.
Results measure the team's core output.
Results include profitability, product quality and customer satisfaction. Activities measure the team's internal processes. Resources measure the potential of the team to grow. As every carpenter knows, productivity isn't merely about cutting faster, it's also about taking time to sharpen the saw. Likewise, teams need to assess how well they are preparing themselves for future opportunities.