Resource acquisition, coordination, and service delivery work involving emergency services to needy families due to economic needs, floods, fires, evictions, and other causes. Work is performed under the general supervision of the Director of Income Maintenance for the Department of Social Welfare.
Work involves considerable interaction with families in crisis situations.
Determines nature and degree of need based on circumstances presented by the client and other sources. Makes decision to grant or deny assistance. Authorizes delivery of fuel and or repairs to heating system. Determines and authorizes amount of assistance granted. Conducts on-site visits when required to further assess the nature of the problem and recommend alternative solutions.