For a summary of the Support Policy modes including their support characteristics, click here to go to the summary table. Active These software products are being actively developed and maintained. These products are still maintained as an important part of the product mix though it is no longer being actively developed. Legacy These older software products which run on older legacy hardware are still experiencing demand. This software is supplied 'as is'.
Support consists of providing known fixes or work-arounds through the call center.
Retired These older products are not generally available. Their distribution is restricted to customers with existing contracts. Support consists of providing known fixes or work-arounds through the call center. Courtesy These software products are provided 'as is' as a courtesy to SGI customers. They are not covered by software support contracts.