If you have a collector that's a member of more than one team the way accounts are assigned can be completely flexibly determined by the makeup of the teams, and the order in which sets of new accounts are assigned to the teams. Each member of a team can have their own commission rate. A single operator can operate in more than one team, and the operator commission reporting provides a clear and concise breakdown of payments, commissions, performance per function and team and other details. For example you could have a legal expert, a manager, a sales representative and four collectors working as a team. Each team member can earn a commission on the moneys collected by the agency.
Reports are available that calculate each operator's commissions.
The trick to the account toss is the 'Team' type operator definition. A team type operator is an ID created for a group of people. A Team can consist of different people performing different functions. Collect works with teams for account assignment and structured commission reporting. Accounts are assigned to a team's operators and distributed equally amongst them when you run batch account assignments.