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Visitors to your site click a Live Help button, which then rings the computer of one of your customer service people. Instantly, the visitor and your company representative are engaged in either a text chat or a voice call with one another. Your company personnel then assists the visitor with information, links, graphics, or even guides them through your site. The service is easy to install and can be configured and set-up even by a novice in approximately 30 minutes. We know that if visitors to your site stay a little longer, are able to find what they need, and overall have a more memorable experience, then your sales volume will go up.