The contact person listed on monthly reports is the person last designated by your department to receive this information. The account and fund used to cover the collection service charges should be a general expense account, and is specified by you when we set up your department number. The Outstanding Invoices list in an effective tool for your department, telling you who pays on time and who does not. It serves as a check and balance for your billings, and provides an excellent means to identify patrons or clients who should be denied services for non-payment, and thereby head off future collection problems. It also serves as a planning tool, advising you of impending drains on your income due to write-offs.
Most invoices are due upon presentation, and age to past-due status based upon the document date.
Until he contacts the department and fulfills the necessary requirements, he cannot pay fees, obtain transcripts or receive his diploma. Any assistance or information you can provide to expedite collection will be appreciated. Depending on the arrangement, student services may or may not be withheld until payments are completed. Campus policy calls for these to be carried on the books until the bankruptcy action is dismissed or the debts are discharged, at which time they are written off and the department is debited for the loss. The last column of the report represents the due date, which may not be the same as the original document date, using emergency loans as an example.