In addition, the Office of the Attorney General funds twenty local consumer programs which receive and mediate written complaints from individual consumers. To find your local consumer program, review our Local Consumer Group page . If you need additional assistance in filing a complaint, contact us and we will forward your complaint to the appropriate enforcement agency. The Office of Consumer Affairs and Business Regulation offers mediation services to help resolve lemon law disputes . Lemon Law and Home Improvement Contractor Law arbitration requests must be made to the Office of Consumer Affairs and Business Regulation.
Many state agencies can and do investigate individual complaints.
Most federal agencies can inform you of your federal rights, but you should be aware that they generally do not resolve individual complaints. Take Legal Action. If your dispute remains unresolved, you may want to seek legal advise to decide whether or not you should pursue your claim in court. This informal and inexpensive forum is designed to help you settle disputes without the aid of an attorney. See our Small Claims Court Page for details.