There are four key components to a complete IRM system. Front-end data capture. This enables agencies to scan data from tax returns into the system, eliminating the need for manual data entry while improving the speed of front-end processing. Often, agencies utilize remittance processing in conjunction with the main imaging system in order to efficiently capture check information, deposit funds and speed the issuance of refunds. This back-end processing involves the electronic storage of the return.
Optical storage frees agencies from the burden of managing paper files.
This process enables agency personnel to manipulate an optically-stored return, which provides greater access to information, aids dispute resolution, and answers phone inquires more efficiently. In many cases, state departments of revenue are plagued by data entry errors, a backlog of filings, delayed deposit and issuance of tax moneys, and poor document management. Consequently, they can utilize the vast capabilities and functionality of Imaged Revenue Management Systems to resolve business problems within the agency. Imaging makes the transfer of information from a hardcopy document to electronic format both faster and more reliable. Improved tax processing speed.