This training should be mandatory. Staff members who are in positions that bring them in contact with students, staff, faculty and visitors must be provided with customer service training and updated information about the University. Human Resources should develop a career planning service that clarifies career paths and needed skills, which underscore the mutual responsibility of University and staff members. Available to interested staff. Human Resources should remind units of the difference between regular employment status and temporary employment status.
Units are responsible for accurately informing staff regarding the person's employment status.
The results of the Pay Equity Study should be made public in the Spring of 1994, and action should be taken to address problem areas. All University employees should be referred to by their employment status, not their pay categories.