In general, Information Networks sets up the modem pool in which UL Lafayette provides, with as many features as there are possible. We do this to make the network accessible for all to use. However, the modem you may be using might deny certain functions that are required or requested. So, we ask that, if at all possible, that you make the modem that you are using to be as flexible as possible.
Modems are dependent on telephone lines both inside and outside the modems environment.
As with all things, lines will change in quality with age and exposure to the natural elements. Imperfections in the wiring, even if barely noticeable, are quite significant to ensure a modems' functioning properly. So, if your modem is not functioning correctly, a quick check of the wires is a good place to start troubleshooting for possible defects. If during data transmission with the modem, a disconnect is experienced, you might check to see if another extension of the line being used has come off hook. If there are other devices such as, answering machines, established with the line the modem is accessing.