Inc. Remedy Corporation has approved all aspects of the program. The Remedy Technology Alliance Program was established to promote integration between Remedy products and a comprehensive range of third-party support and business process products.
Remedy views an alliance with another company as a serious undertaking.
Technology Alliance Member Product Integrations are often made with common desktop applications that have been developed, documented, and tested in a lab or production environment. Therefore the Remedy Technology Alliance Program is a sub program whose purpose is to ensure that Alliance Members have properly integrated using the Action Request System and that the applications connect and work together. The Full Integration Note, as required by Remedy, and the Certification Guide for the compliance program. The purpose of the Certification Guide is to provide the Alliance Members with information about the various tests that will be performed upon submission of the integration software into the lab. At a minimum, Quality Partners will verify any claims about the functionality made in the integration note are accurate, correct, and consistent with the behavior of the software.