God is also loving, kind, merciful and compassionate to those who come to him in faith and obedience. Jim said he read my article in disbelief. The real problem is unbelief. If you believe in Christ you will have eternal life. If you don't you are choosing eternal damnation.
Sin is the problem.
Jesus is the only solution. Though he was sinless he died to pay the penalty of sin for all who will believe in him. That is mercy. Judging by his well-written article, Jim appears to be intelligent and articulate. It was sad that he ended his letter by demeaning every religious person as ignorant and superstitious.