Current Jobs Available at Virginia Tech Quick Jobs Search. The Personnel Services Department is responsible for maintaining the university's mediation program. Complaints arising in the workplace should be resolved fairly and as soon as possible. Most issues can be resolved through discussion, but alternatives are available when discussion is not effective. One alternative dispute resolution process is mediation.
Mediation is a procedure designed to resolve work-related conflict.
It offers the parties the opportunity to sit down with two trained mediators who can help them talk with the person with whom they are having conflict. The mediators assist employees in conflict to discuss the issues in an open, honest, and confidential forum and to arrive at a mutually satisfactory agreement. If the parties reach an agreement, the mediators will help them clarify it in writing. Even if the parties can't come to an agreement, they should leave the mediation with a better understanding of the problem. All university classified salaried and wage employees, including probationary, may use the process to resolve work related issues.