Mediation provides an alternative to the win-lose approach of the adversarial legal system.
It is practical, informed, highly focused on the issues to be resolved, and involves mutual problem-solving. An impartial mediator helps the parties clarify their disputes, communicate clearly, determine their needs and interests, consider options for settlement, and reach fair agreements. Written agreements are prepared where appropriate or desired. Anyone with the desire to settle disputes reasonably and at less cost can reach agreement in mediation. Mediation is effective even when conflict and anger is high, and communication has broken down.