And cost isn't the only Net benefit. Chesterton is translating its courseware into six languages, so that overseas reps can learn directly instead of through a translating manager - which means fewer misinterpretations and better understanding. Software lets the company know immediately whether a rep passes training tests. Reps like Adlin Ortiz Diaz, who works from the plant in Levittown, Puerto Rico, like the flexibility. It gives you the freedom of establishing your own pace and not being set back by another person.
Top brass is even more enthusiastic about the program.
But no one disputes those numbers are rising rapidly. To advocates, there's little question about e-training's benefits. It can be cheaper. And offerings cover the gamut, from technical know-how to operational techniques to soft skills like leadership development. Of course, e-training has its shortcomings.