Provide the widest range and highest quality of local programming. Provide local business with the access to cost-effective advertising. Promote CRTV services and programming on the community channel and U.S. speciality channels. Improve revenue by sponsorship, contra, and advertising channel. Increase bulletin board usage.
Objectives Fully understand our customers' ongoing needs and ensure high customer satisfaction.
Maintain number of residential television subscribers as proportion of Campbell River population. Increase number of subscribers to extended services, including businesses. Ensure that our staff are excellent advocates and promoters of our organization. Provide Campbell River residents with full service telecommunications. Objectives Understand the customer needs and expectations.