With the centralization of these functions, resources have been better aligned, processes have been streamlined, communication has been improved and customer service has been substantially increased both internally and externally. The Information Technology Group of Transportation Services was formed to meet the need for systems and technology leadership and strategic planning, as well as support the growing data needs of all units. We will actively solicit customer input to continually tailor quality services, programs and products to be responsive to changing needs and expectations. Courtesy, honesty, and integrity are our guiding values. We will provide training and development opportunities for all employees in order to continually improve the quality of customer service, and to enhance personal and professional growth.
People are our most valuable asset.
We will continually promote teamwork and mutual respect in an environment that embraces diversity. We will encourage, recognize and reward innovation, initiative, responsible risk-taking and personal commitment to excellence. We will practice sound financial management throughout the organization. While delivering superior customer service, each individual is responsible for reducing costs and maximizing revenues. Our vision is to set the standard for organizational improvement and service excellence at UCLA and beyond.