In a totally automated situation, it is necessary to accommodate these activities , and this should be included in workflow scenarios when planning the integrated interaction. Reed says an implementation plan must include examination of possible multiple-use scenarios, along with identification of solutions for each scenario that leverage a combination of internet and other enabling technologies. She also cautions managers to get corporate backing. Management support can be won in several ways, including presenting executives with a business plan or outline that will detail what the proposed Internet supply-chain strategy is supposed to accomplish, how and by when. This should be laid out in process flow diagrams, which should then be validated by literally walking through the process to identify any omissions or areas where data inputs and outputs are necessary.
People matter Remember that technology-based solutions include various levels of human interaction.
Share information and be up front about it. You lay out your limitations. Identifying and admitting those limitations is critical, Maltby says, so that they can be taken out of the plan, or overcome and eliminated. Wiping limitations out and knocking barriers down is easier with open communication, he notes. Reed agrees, and expands on the importance of communication.