On the other hand, management problems are considered too mundane and boring to warrant the attention of Washington leaders. Our leaders prefer to focus on policy issues. However, inattention to management and performance problems are just as devastating for the federal government as the private sector. They cost the taxpayers countless billions in waste, limit the capacity of agencies to achieve their statutory missions, and threaten the ability of Presidents to carry out their policy agendas. The only answer to these problems is strong leadership from the top, and I believe it will be met with strong bipartisan support.
People implementing programs have to know what s important to people in charge.
People they put in charge of government programs have to know that management is important. That has not been the case over the last eight years. I hope that it will be on your watch.