They are looked at as a package. The consumer may get a good deal on one aspect and not a good deal on another element of the bundle. The important point is that TMV represents a fair deal for the dealer as well as the consumer. Depending on the level of damage it would most likely fall into the rough or damaged categories based on the information you've given. There are several hundred success stories.
People write in every day.
The general theme of the stories is that the consumer walks into the dealership feeling empowered. We have also had many reports from dealers thanking us for our product. As they state, the customers are coming in with realistic expectations, which dramatically increases the efficiency of the transaction. They report that it takes much less time for negotiations. That's why we offer the two retail prices.