Chuck Fred autographing his new boo, Breakaway, using speed and expertise to deliver value to customers fast . This could find a place on the Time page on my site as well as the eLearning pages. Jack Zenger at Provant Jack Zenger introduced a new offering from Provant, Manager s Mindset. As one would expect from Jack, it s an upbeat, humanistic approach to winning the talent wars. The hypothesis is that most managers typecast people as smart or stupid, assuming they re born that way and will never change.
Stupidity becomes a self-fulfilling prophecy.
It lets managers weasel out of responsibility. You try to steal the smart guys from the competition. The opposite view is that people grow. EQ is more important than IQ anyway. The manager s job is to mobilize effort, not to put everyone in their appropriate pigeonhole.