They aren't building the proper infrastructure to support these applications. We've all seen the commercial. A dozen employees are gathered around a PC awaiting the company's first order. The order comes in and everyone cheers. That order is followed by 10 more, then 100 more, then 1,000 more, etc.
Reality sets in.
Wipperfeld suggests VARs purchase e-commerce applications with the appropriate infrastructure already built. So, they don't want the same e-commerce system as their competitors. However, they don't want to spend 10 months deploying their systems either. Once the proper infrastructure has been installed, businesses have solved half of their BI issues. The second half involves accessing their BI data.