The enterprise system compiles the information, sends it to the credit card company for authentication and replies to the customer upon completion. There are enormous advantages in using Internet technology to deepen and secure relationships with any and all of your customers and suppliers. Advantages like being more efficient, providing better service and locking in key relationships. System 2000 for the Web provides the ability to give your customers exactly the information they want, when they want it. In addition to e-commerce and product catalog information, customers can review account information, including summary aging, open invoices, and payment history.
Users can view shipping information to track orders, and reprint copies of all transactions.
Use the Web to communicate directly with your customers and create an online help desk to let them get the answers they want, when they want them. Sales Force Automation System 2000 for the Web and SalesLinx make it possible to give more personalized customer service than ever before. Customers want salespeople who can answer their questions now, and they won t settle for anything else. System 2000 for the Web and SalesLinx make this possible by providing your sales team with both real time web access and offline laptop access to data they need to respond to customer questions and place customer orders. Enterprise Integration System 2000 s flexible design allows you to integrate your existing enterprise solution to protect your investment using accepted industry standards.