Some think a Pap test checks for all cancers. Illustrating the confusion that shrouds health care for many patients, Davis showed video clips of people with low literacy being interviewed about their medications and conditions. One man was taking 10 different medications but couldn't read the instructions, so he just took one pill from each bottle every day. Another used his inhaler incorrectly. Literacy impacts compliance, Davis said.
Patients respond to practical advice and demonstrations.
For example, she cited a study of parents learning how to administer a liquid antibiotic. Simplifying forms and materials alone won't solve the problem, said Davis. You also have to simplify your spoken explanations and instructions. Simplify, limit the information you offer and repeat the instructions. Show patients pictures, models and demonstrations to illustrate what you want them to do.