Their ideas may still spark a discussion that will help solve a problem. Encourage group members to negotiate their differences . Identify common interests when differences occur, and build on those interests. Team members can compromise without abandoning all of their ideas. Occasionally, a mediator may be asked to assist in situations where serious conflict is difficult to re solve.
Mediators have experience in separating the issues from the personalities of group members.
Address negative behaviours . When group members argue, show apathy, or reject new ideas, attempt to find out what is causing this negative behaviour. Then, address the cause. Negotiating Skills Negotiating skills are important for participants in both large groups and small groups. Group members must be skillful in negotiating to arrive at decisions.