Success in business takes agility and the ability to recognize opportunities before the competition does. The battle for customers is being waged on many fronts.
Risk management is a new front for the software industry.
For most companies, a formal approach to managing risk is new. Using the philosophy that a business standing still is losing ground, Up the Down Escalator 's presenter, Robert Charette, addresses why businesses must manage risk to survive. Charette presents a dynamic model for thinking about how risk management can be used to improve an organization's competitive position in the marketplace. The video presentation puts risk management improvement into perspective with other quality improvement activities and integrates business management, process improvement, and risk management into a coherent whole.