Or, if you buy an item that breaks sooner than would normally be expected, you have the right to have it repaired or replaced, or to have your money refunded. Any time you purchase an item that doesn't work or stops working shortly after you purchase it, you should contact the merchant who sold it to you. Your purchase is covered by an implied warranty, which means it is implied that the item will work as it is supposed to. If it doesn't, the seller must make good on that promise by repairing or replacing the item or returning your money. This right has nothing to do with the store's return policy.
Many items also come with an express warranty.
Often, this is a written warranty from the manufacturer. However, any oral statements of fact or promises by the seller also constitute express warranties. Regardless of whether you have a claim under an express or an implied warranty, the seller is a good first point of contact when you experience problems. Sometimes a manufacturer's warranty authorizes the seller to perform the repairs. Often, the seller will help resolve the problem in order to maintain a positive relationship with you so you will do business with the store in the future.