Based on the calculations above, the message store for the typical user will reach storage capacity limit in 9.1 days, or just under two typical workweeks. If the typical user deletes one-half of the messages in his or her mailbox, the typical message store will fill up in about 18 days. This interval is getting shorter all the time. There is a curious gap between expectations and reality regarding Exchange availability. This gap illustrates the fact that while acceptance of the importance of email is rising, implementation of solutions to address increasing requirements is not keeping pace.
Time is money.
Having the ability to quickly recover from a downtime incident is critical. One of the most common ways of achieving this is by creating redundancy in the system. However, less than half of those surveyed have done so. Although 58 percent agreed that a product giving them the ability to reduce downtime in half would be highly valuable, over half of the organizations have not implemented redundancy in their email server configuration. The following quote from one survey participant underscores not only the importance of Exchange, but the importance of availability as well.