Clear the area . Information can be leaked unintentionally. If a secretary gets a phone call from a distraught person, the secretary may have to ask questions before directing the call. If potential eavesdroppers are nearby, the caller should be put on hold until the area can be cleared. Put a lid on the log .
Many offices log in phone calls or keep copies of messages.
This information could be harmful if shared with others. It might be wise to limit access to the church office, particularly after office hours. Stress confidentiality . People who work in the church office should be regularly reminded of their role in maintaining confidentiality. If not, the information should be kept quiet.