Users will not use a discussion database until it is populated with relevant content. Sharing knowledge must be seen as a core competency and competitive advantage. Provide a clear vision for the use of Notes. Why is it being installed Follow a sound implementation process. Manage the growth of Notes.
Some scope creep is good.
It means users are getting involved. If old methods are still available, The Notes phobic will find a way to use them. Ten critical Success factors. If there is no competitive threat there is no drive to improve - to change. Long term thinking - Change causes upset.