A Registered Nurse will give you basic medical information to help resolve the problem or, if necessary, direct you to use the nearest emergency department. If you do use the emergency room, don't be surprised if you experience a long wait. This is because each patient is evaluated and those with the most serious medical conditions are treated first. If your condition is not a true emergency you will most likely have to wait to receive care. Avoiding such wait times is another reason we encourage you to use the Nurse Advice Line.
Patients frequently mistake routine medical conditions for an emergency.
Emergency Departments are staffed 24 hours a day to provide medical care when you need it most. Remember to only use them for true emergencies. This will prevent the inconvenience of a long wait and help ensure that all patients are treated promptly and efficiently. Find people you served with in the military.