During these calls, I also got a specific person's name to add to the address. I chose to send all requested material certified mail, return receipt. I kept accurate records during this stage of the publishing process. Sign On The Dotted Line Ask questions and consider having a lawyer look over your contract before you sign it. I spoke with an author who missed out on royalties on a successful book because of some confusing wording in his contract.
Most publishers are honest, but it is still best to get professional advice.
Also, before you sign with a publisher, find out how involved you will be in the editing process. Although I had fun and a positive experience, the editing process was stressful at times. Up until then, I wrote on schedule, which allowed me to keep my other priorities intact. Once the manuscript is in production however, there are many deadlines. The editors had their own schedules and the publisher's deadline to follow.