Try selecting another member name. Sometimes adding a letter or number to the beginning or end makes a unique name. Your password should not be a common name or another word that might be easily guessed by someone, such as a colleague or assistant, who knows you reasonably well. Suggestions for a secure password include a series of words, words with some letters capitalized or replaced by numbers, or a word and number together. The less characters your password contains the easier it will be to remember, so try to keep your password to a maximum of ten characters.
Passwords are case sensitive.
If you subscribed to Logician Internet with version 1.5, you can have a password hint mailed to you from the charts sign in page. If an authentication process confirms that your are a member, the support analyst can change your password and provide you with a new one. You should change it again as soon as possible. When you change your password, you can leave a password hint. If you forget your password again, you can request that we email your password hint.