If failure to cancel occurs a third time the passenger will be denied transportation permanently. Transportation will not be provided for emergency health treatment. Emergency equipped vehicles are to be contacted. Transportation will not be provided to clients who have contagious diseases. Any concerns or complaints regarding a volunteer driver should be made immediately to the Transit Director.
Passengers have no choice of assigned drivers.
Drivers are scheduled according to time commitments. All efforts are made to have regularly assigned drivers. Passengers are advised that there is no tipping of the volunteer driver. Only client and family members needed for appointment will be transported. No other passengers will be allowed.