A knowledgeable and skilled workforce is critical for keeping up with the rate of change in today's business world. Employers will need to rely on good workers and strong customer ties. A world-class work force can be the foundation of a firm ability to succeed in the global market place. In the new millennium companies are faced with several trends that will challenge their skills for managing and developing human resources. The trends include aging of the population, a decrease in the amount of people who are available to work, an increase in the number of people who are willing to move to get a better paying position, and a change in the way that work is being done.
Workers now come from many different ethnic, lifestyle, and age groups.
Good business leaders will recognize the gain that they will receive from encouraging their employees to contribute their unique skills and experiences with the company. Many studies have shown that a diverse team of employees will perform a task better and develop better answers to problems than a group of people who have everything in common. This is because a variety of perspectives and experience will bring about more innovation and creativity. As business comes into the 21st century, the new technologies and shrinking global barriers are changing at amazing rates. Businesses need to be ready for these ever present changes to keep up in the market place of today.