Extensions may occasionally be granted but must be arranged prior to the sale. Returned items must be factory fresh, showing no signs of wear and tear. All returns must include all original packaging, paperwork, and cartons for a complete refund. Return Procedure Please contact Customer Service to obtain a Return Authorization number and instructions before returning any items. This number must be written in the space provided on the Returned Goods shipping label.
Refunds take approximately two weeks to process.
Refunds are credited back to the original credit card. If you are returning a gift, we can credit the buyer's credit card only. We're sorry, but shipping and handling charges on returned items are not refundable. Please contact Customer Service if you have any questions regarding shipping charges on returns. If an item is missing from your order, please contact Customer Service to determine the cause.