A successful leader can help people set aside their differences and help the focus on performing the tasks at hand, or motivate them to achieve the set goals. Where there are leaders, work is stimulating, challenging, fascinating, and fun. An essential ingredient in organizational leadership is pulling, rather than pushing people toward a goal. It motivates through identification, rather than through rewards and punishments. In a fortune article I read, Thomas A. Stewart believes nothing serves a leader better than a knack for narrative.
Stories appoint role models, impart values, and show how to execute complex tasks.
He goes on to say that funny stories and true tales, even false tales remind the worker that they are all in this adventure together. An emotional stable work force is the key to high moral and high productivity. Most people know what it is to be motivated, but not how to motivate others or often even themselves. If people don't feel motivated, they are not motivated. Motivation is grounded directly in emotions, and only indirectly in circumstances.