If there are non-conformance issues including safety, suppliers are advised, required to determine a root cause, and must demonstrate corrective action. Tollers Tollers are normally re-assessed by Eastman every three years. There are frequent contacts with tollers through the normal business relationship. If a toller becomes involved in a new process for Eastman there will be an additional HSES assessment. The HSES Assessment Team performs audits on waste disposal contractors every two years.
Performance is tracked and there is a notification process for all incidents.
There is a corporate HSES Assessment Team that conducts health, safety, and environmental assessments that cover virtually all Eastman operations, including dealings with commercial partners. Audits include management systems reviews of site health, safety, and environmental programs as well as policy and regulatory compliance. In addition, there is a site-level compliance audit function that includes an audit of Eastman procedures. Chemical handling sites are audited every three years. Other functions are audited a minimum of every five years.