Her first day on the job came days before the state finally passed reform legislation.
Most people figure they already know the whole story about welfare reform.
The debate, after all, has been around for 20 years. And the welfare system is administered, as everybody knows, by bureaucrats who couldn't care less. But when Metro's team of reporters and photographers set to work on this special report, they found lawmakers on both sides of the divide who were sick of fighting to a standstill. They found agency leaders who were excited about the challenge of helping people in new ways. Their reports follow.