Every eBay user is covered at no charge under the terms of our Fraud Protection Program. While the vast majority of eBay transactions are trouble-free, rest assured that when fraud happens, our program can help.
Many problems are just simple misunderstandings.
To contact this person, fill out The Registered User Information Request page . Buyers and sellers can also use dispute resolution through SquareTrade , an independent, neutral third party to help resolve disputes that may arise. Review the Eligibility Checklist and Claim Process to understand how you qualify for the eBay Fraud Protection Program. To allow for communication between trading partners, you must wait 30 days from the end of the listing before filing a Fraud Report. If you still have a question please Contact Rules and Safety .