If they had any kind of commands or controls, we shut that down. If we're planning to let them go, we usually take them off their access even prior to the end of the business day. Our team turns up the antenna if we know an employee is going to be leaving. Not only does Egghead change the ex-employee's password upon his or her departure, it changes the passwords of everyone in technical operations at the same time. We've always done it from day one.
Technology is important, but having the human element is also important.
However, going public also left Egghead vulnerable to customers looking for a scam. We became the fall guy for charge-card fraud. Sheahan, on the other hand, doesn't regret coming clean about being hacked for an instant. The only thing you've got in this life is your credibility and integrity. Com Ltd. Please feel free to pass this on as long as all information and header remains intact.