A little knowledge can be dangerous. Making a significant business decision entails a wide range of factors and involves intricate tradeoffs. For instance, Risks must be weighed against rewards. Short-term aims need to be sorted from the long. Undertakings must align with strategic initiatives.
Scarce resources call for shrewd horse-trading.
Tying training results to business results is more useful than coming up with pseudo-ROI figures. Mental images trump numbers. Those benefits will only emerge if vendors increase their focus on high-quality instructional design and engaging learning environments. Feelings win out because the assumptions used to create the numbers can always be challenged. Projects that evoke the best feelings make the cut.