We are well on our way to regaining customer confidence and business. On an on-going basis, teams from various departments analyze the network and deploy resources with better service and safety in mind. Infrastructure improvements increase capacity for existing traffic and anticipated new business, improve service reliability and provide additional capability for traffic growth. We continue to make improvements. While 1999 service and financial results did not meet our expectations, we were successful in many ways.
Safety remains our top priority.
Even in the midst of challenge, employees earned in 1999 our tenth consecutive E.H. Harriman Gold Medal award, an unprecedented accomplishment. We again set the industry standard, a remarkable safety achievement. Despite the weakening in the export coal market, a significant milestone was reached in Thoroughbred Quality during the year when the Lamberts Point Pier 6 coal transload facility achieved ISO 9002 quality certification. The facility loaded its billionth ton of coal in 1999 and is the only one of its kind to reach that level. We believe we can continue a strong market position and revenue growth in this area of our business.