Equally pernicious, however, has been the quieter ways in which we have begun to abandon civility towards one another. One of those examples is language. Using the language of competition, war and 'otherness' in relation to other enterprises has a long history, but now we are demonising our colleagues. Within our own area, some fail to pull their weight, let the team down, and act disloyally. Accidents and mistakes become failures and evidence of inability.
People lack competence, and even lack experience.
Each person inside the enterprise in encouraged to look after their own interests. You need to protect your back, cover all the bases, and trust no one. Finally, our communications become focused around faults and blame. Those who escape being fired or downsized live in fear that 'their number will come up'. Dialogue is rare, and instrumental.