Researches, drafts, and edits press releases, booklets, and regulations as assigned. Conducts training on utility rules and regulations for human service providers and consumer advocates. Performs special projects as assigned. Performs related duties as required. Considerable amounts of telephone work and writing are required.
Work sometimes involves interaction with people who are angry or in crisis.
Some attendance at public meetings is required, for which evening and overtime work may be necessary. Private means of transportation may be required for necessary travel. Two years at or above a technical level in an advocacy or public information role.