The agency modified its training program and starting in August 1995, trainees were required to pass a competency test as a condition of employment. It is also important to note, however, that the system at this time is composed primarily of caseworkers who were hired before today's testing requirements were instituted. We recommend that AFCS test all current caseworkers for competency and institute a retraining program for those who do not pass. We urge that AFCS maintain these standards and add other requirements to assure proficiency in case management. This evaluation should be used during and at the end of the 12-month period to measure competency.
Supportive management is also key to running a productive operation.
Front-line caseworkers should be supervised by staff who have obtained their Master's Degree in Social Work, are highly experienced in the field and have successfully completed training at Satterwhite Academy. However, if we expect caseworkers to do a good job, we must provide them with the necessary tools. AFCS should be fully computerized so caseworkers can access accurate and current information about their cases. The current Foster Care Tracking and Claims System is deficient as a data source for tracking children in foster care. Also, there is a lack of detailed information on the majority of children who are the subject of abuse or neglect allegations.