To avoid a restocking charge, please return your merchandise in the original box and packing material. Personalized items are not returnable. In the unlikely event there is a change or delay in filling your order, we will notify you via phone, postal mail or email. You can wait for the new delivery date, or cancel for a full refund at any time prior to shipment. Therefore, we reserve the right to cancel your order for a full refund at any time.
State tax is applied to an item if shipped in California.
Large items such as slings may take up to 10 - 15 days to arrive. The vast majority of our merchandise is shipped via United States Postal Service and can be shippied to a P.O. Box. If shipping via UPS we can not ship to a P.O. Box. A valid street address is needed to ensure proper delivery. We also cannot deliver to A.P.O., F.P.O. or foreign addresses.