Support site alerts Support Team of the incident. Priority Service from the Support Site for duration of the contract. Continued responses to resolution. Logon to the BitArts Support Site for the duration of the contract. DAT Update Service - Access to updates to the core security module of Titanium similiar to the practice used by many leading virus detection companies.
Offer advise on procedures or processes for use with our software.
Assist in writing your software or help debug. Provide consultancy services for integration of our software, this is covered by a separate department. Assist with third party software or services. This includes operating system functionality or development environments. All Service Contracts are for three months from date of application and are non-refundable.