The Ynet Internet Helpdesk are ready to help Ynet customers who require assistance or have any general or specific questions about the Internet. Our mission is to maximize technological proficiency and growth throughout the Internet community by providing friendly and timely resolutions to assistance requests, whereby all our users questions are answered and problems resolved. Using E-mail efficiently. If you a have an external modem, switch it off and turn it on again.
Most applications come with on-line help.
Try finding the answer in the manual. When you call the HelpDesk for assistance there are a few common questions that the HelpDesk personnel will ask you. Many times there are things that the HelpDesk staff can talk you through to resolve the problem or to get a better idea of what the problem is. Write down the exact error message to be able to diagnose your problem. If the HelpDesk personnel are unable to answer your question or solve your problem over the telephone, we will suggest that you bring your PC to Teleyemen office,you could bring the PC, keyboard and mouse, no need for screen.