We have received many calls from frustrated or confused individuals asking us why we have employed telemarketers to call them.
Telemarketing can be a legitimate way of marketing and selling products and services.
However, in some instances, consumers are exposed to instances of telemarketing fraud, and they should know how to recognize and avoid them, Van Ness said. Knowing what the organization is about, getting clear and direct answers, and understanding some of the techniques of telephone fraud are ways for individuals to avoid confusion, and to avoid donating to an organization other than that which they intend to benefit. The Washington, DC-based National Consumers League has formed a special department known as the Alliance Against Fraud in Telemarketing that has outlined several ways for consumers to avoid becoming victims. Always request written information, by mail, about a product, service, investment or charity, and details about the organization that is offering it. Don't make a donation, investment, or purchase that you don't understand.