But regardless of whom among us had the answer to start, the patron must get the answer in the end. If you think dealing with the Web up to now has seemed like trying to swim upriver, get out your beachwear. Broadband means we re about to go ocean swimming in a hurricane. And there s no way to avoid the swim. Because we re all lifeguards and we ve all got clients going down for the third time.
Rescue is our job.
Let s get wet.