Strange as this may sound, successful people have learned to be grateful for problems. No work situation is problem free. There are always misunderstandings, feelings of being overwhelmed, communication issues, and unexpected surprises that are difficult to plan for. Those with poor problem response skills become negative and end up wasting valuable time commiserating with others. Taking a more positive approach is certainly a more admirable choice.
Problems are the cutting edge that distinguishes between success and failure.
Just like precious diamonds that can be formed only by friction, people who possess these valued qualities developed them by experiencing some level of discomfort. Welcoming problems as growth opportunities is not a common human reaction. Rather, our first reaction is often to dwell upon the injustice of it all. Avoidance of problems is a common but unhealthy choice. The following story illustrates two different reactions to a problem in the workplace.