These words can strike fear and terror into the hearts and minds of NT systems support staff.
Printers are mechanical beasts in an electronic world.
They may require arcane driver software that can be excruciatingly specific to a particular environment. Networked printers often assume different names, aliases, and labels at various nodes. Identifying printers and doing fault diagnosis can become a major system chore and often a headache. Networked printer problems can be due to the hardware, the software, or the network itself. Relief is available.