Brobeck raises questions that are generally of concern to borrowers. You should also ask yourself if that is important to you. If it isn't, then you won't care who handles your mortgage. If it is, ask your lender if he or she plans to sell it. Some lenders sell all their mortgages, while others sell a certain percentage of them and keep the rest as part of their own investment portfolio.
Many people mail their payment to the mortgage company every month.
Some have the mortgage company automatically transfer the payment from their checking account each month. Still others make the payment in person every month, if the mortgage company is fairly close to where they live. The really important thing is to pay it every month and to pay it on time. What company holds your mortgage and where the company is located may be important to you. However, there are other matters concerning your mortgage that are also important to you.