Technical and advanced clerical work involving the administration of a licensing or permit program for a division or department. Duties involve overseeing the daily operations of a licensing unit and or responsibility for the total application process, which may include approval and issuance of licenses or permits. Significant contact with applicants and the public is involved. Incumbents may supervise subordinate clerical staff.
Work is performed under the supervision of an administrative supervisor.
Reviews applications for completion and compliance with regulations. Verifies and obtains additional information, and tracks and processes applications. Personally investigates or refers to investigative and administrative staff for further action as appropriate. Recommends or independently approves and issues license or permit. Receives, documents and refers complaints to appropriate staff.