Take the time to talk with families over the phone or when they come to visit the patient. Not only is this an opportunity to educate the family about mental illness, but a wonderful opportunity to gain insightful history about the patient and an avenue for families to express concerns. Families have been so grateful and appreciative for the time I give them and for caring about their family member and them. Do not be afraid to share your feelings with patients. Always be honest, direct, and sincere.
Patients respect nurses who can be open and expressive with their feelings.
It is important that patients see nurses as human beings, impacted by the same realities of life. Nurses who are in touch with their weaknesses, strengths, and emotional growth can influence others in a profound, lasting way. Patients, through their kind words and thoughtful concerns, have been my greatest support and the reason I have stayed in psychiatric nursing. Take advantage of educational experiences. Keep informed of educational opportunities at work and in the community.