Frantz, Andrea Breemer. Cases in Technical Communication . 53451507X Optional Materials Alred, Gerald J., Charles T. Brusaw and Walter E. Oliu. The Business Writer's Handbook . In addition to in-class discussions, students are encouraged to post their questions to the class Bulletin Board .
Registration is required to post messages.
The instructor or other students from the class will then post the answers for the whole class to view. For individualized issues, the instructor can, of course, be contacted directly by e-mail or telephone. E-mail and phone messages will normally be answered within 24 hours. Students can also communicate using the CS Chat Room for informal discussions. To accomplish the course outcomes, students study communication strategies and techniques discussed in the reading materials, provided in the web support for the main text, and presented in class discussions and samples.