Teams and Participative Problem Solving 13. The team concept has many benefits, but it also has several drawbacks that those interested in starting teams should be made aware.
Teams require visible management support and commitment, adding to their workload.
All of the above None of the above 1.,2.,3. This tool helps the group map out the specific steps in a process, which can then be standardized into a consistent process and submitted for approval and consensus from all relevant employees. A clear, concise, colorful statement that paints a vivid picture of an ambitious, and desirable future state that is connected to the customer, and better in some important way than the current state. This is a technique for thinking through possible causes of a problem. Simply take the problem, ask why it has occurred, and then ask why that occurred, and so on, seeking a root cause.