Pinnacol Assurance employees use Brio reports to track their performance against established goals. Not only do they see their own data, but team and department data as well. Before goals are established, the IT team makes sure that Brio can track progress against the goal. Team reward programs are measured by data derived from Brio queries, analyses and reports. Within the first year of deploying its Brio-powered ad hoc query and reporting infrastructure, Pinnacol Assurance has seen dramatic improvements in employee productivity and organizational efficiency.
Quarterly reports used to be acceptable, now weekly and monthly reports are the standard.
Information is presented at the company or business unit level and individuals can drill into their own data. The IT team is now an integral part of running Pinnacol Assurance and spends far less time creating custom reports for users. With Brio, reports that used to take a week to produce are now available anytime on the Brio On Demand Server. We have never needed to assign a dedicated IT person to support the Brio implementation, a value statement in itself about how much we're saving in back-end maintenance and support costs.