However, it is not viable to ship 500g quantities dispensed in 30g quantities. Hence this rule is only useful for a few items, for instance BDMA, which is normally shipped in 100mL quantities but is also available as 4x25mL for overseas customers. We would still need to charge for airfreight. Orders received by 2pm will usually be shipped the same day. Back-ordered items will be shipped as soon as they become available.
Means of transport is chosen considering value of parcel, weight and perishability of contents.
Low value or heavy goods may attract a fee if courier service is required. For shipping of DGs within Australia the default is by road transport. Please specify when ordering if you require air service. Shipping charges are added to the invoice, but may be charged to your account. The generally free freight policy is not possible to all other destinations on this planet, however, we ship by the best means and charge the absolute minimum in additional freight.