Five years back, I had to go to Madras. I got the ticket, after reaching the counter, about two hours ahead of the scheduled time of opening of the counter, still finding myself fourth on the queue, on the very first day booking opened. The ticket made me feel secure till I reached the station. Then came the shocking news. The train had been cancelled because of non-arrival of the train' s counterpart, from Madras, in time.
Passengers can claim full refund from the counter.
The officials thought the term, Full Refund, would be the ideal balm to my bleeding heart. It failed in its objective. Well, that happened some time later. I had a firm reservation for Patna. I marched to the right compartment, only to find a large crowd swirling around, blocking my entry.