Amongst a number of problems, the externalization of knowledge is of paramount importance. Only when knowledge is distributed in a company, can it induce a multiplication effect. However, difficulties associated with knowledge relevance and the distribution mechanism arise. Even if the knowledge is made available to someone, the problem is how to motivate that person to use it. It cannot be taken for granted that employees will use the available knowledge.
Possible reservations exist associated with the quality or the added value sought after.
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