The mile rule states that the transit provider only has to provide paratransit service in a corridor that extends of a mile on either side of existing transit routes. This means that in order to be eligible to receive paratransit service you usually must start and end your trip within of a mile of an existing transit route. There is an exception to the mile rule that may be to your advantage. If you are more than mile from a fixed transit route, but you are within the transit authority s system of routes, you may be eligible for paratransit services. In order for this exception to apply, you must be completely surrounded by the transit authority s fixed routes, and your trip must begin and end within the core service area of the transit system.
Some transit providers offer paratransit service outside of the mile limit.
Be sure to ask your transit authority about their local rules. In some cases you may be able to contact the transit authority by e-mail. The transit authority will send you an application form. If you require the form in an alternative format, they will provide it for you in the format you need. When filling out the application form, provide as much information as you can.