Pick two search engines and learn how they work. The difficulty of finding specific information is by far the biggest complaint we hear. Although dozens of search engines are available, pick two, then take the time to learn them well. For more on searches, read Searching the Web . Surf during off-hours.
Most commuters experience rush hour, when highways bog down with traffic.
The same phenomenon happens on the Internet, usually in the late afternoon and early evening, when people log on to check e-mail, chat and play games. If you want to avoid the slowdown, go online in the morning or late at night, when traffic is lighter. Portions of this page are reprinted with permission from Michael Lerner Productions, 1996-1998 . Instead, they are represented with bold, blue text usually in a font size larger than plain text.