Members can use online forms to change their primary care physician, their fitness site or address, request a new ID card, or inquire about their bills. There is a secure, password protected site for physicians. Preventive guidelines are supplied for immunizations. A provider directory is searchable by network, hospital, last name, first name, zip code, city, specialty, hospital privileges, or foreign languages. The directory can be sorted by name, city, zip code or specialty.
Physician information includes specialty, address, and telephone.
U.S. maps enable users to click on states that offer various UniCare products. Product charts detail benefits to members, such as deductibles and maximum benefits for diagnostic, preventive and restorative services. Each year approximately 1.5 million outpatient visits occur at Medical Centers and satellite outpatient clinics throughout VISN 1. Physician information includes department, address, telephone, board certification, whether they are accepting new patients, ID number, and hospital affiliations. Maps for locating providers are supplied.