The editors may have spotted some facts that they think are wrong - and for an educational book that's a disaster. We normally try to deliver the answer within an hour but we may take up to a day, depending on the complexity and number of queries. If we can't provide the exact answer ourselves, we can often put them on to a person who can. Information on the book trade is one of our specialities. Typical questions concern the history of the book trade, contact details for players in the industry, news, statistics and company information.
PResS also runs a number of more general services.
We can check bibliographies for accuracy, provide missing details in journal references and also help customer services departments by giving correct contact details for misplaced customers. News and articles from journals are provided via a range of databases, and an inter-library loans service is available for subscribing publishers. Standard business and financial information is commonly requested. Constantly evolving Despite the vast range of services already offered, PResS still has to be flexible, adding new services in response to customer needs. We recently introduced marketing information to our portfolio and hopefully this will increase the number of clients from marketing departments.