It's unfortunate that the word conflict stirs up negative reactions.
Many people equate the term with fighting, loud voices, and hurt feelings.
In reality, though, conflict is simply a difference of opinions. Conflict is inevitable in any setting where two or more people work together. Conflict can also be a catalyst for constructive change if we learn to manage it. There are some proven tools to deal with conflict while maintaining a n attitude that differences can be resolved, if not to everyone's satisfaction, then at least for the benefit of the entire team. Social scientists and psychologists have studied conflict resolution in great detail.