We believe that should work for most libraries. So add as many items as you like. No, PCCC does not include a printed manual. The program however, includes extensive HELP notes that reside on your computer. Help Buttons throughout the program.
Most screens have a help button that links the user to details about that screen.
Context sensitive help. At first HELP may not seem as handy as using a manual. Our strategy has been to support our users with e-mail only. This is designed to keep the costs of PCCC as low as possible. Since our users have a reasonable level of computer sophistication, or have obtained local computer help, this strategy has worked well.