The best way to do this is through an adaptive approach . If you still can't get the value equation to work, then you have to change the technology. They're kicking it off with GE . It seems that I've been seeing a lot of articles lately about using human faces for interaction on the web. I doubt it, though.
Most people still connect via slow dial-up connections .
Putting a human face on web interaction is an intriguing idea, but for the foreseeable future, it provides little true value beyond novelty appeal.