Most difficult for me was learning how to log on to the system. It took several sessions before I understood what I was supposed to be doing, and for my password to work. I could run around the block sometimes while waiting for my keystrokes to kick in. So far I haven't noticed the mouse being useful for much of anything. The commands are harder to use because most of the basic function keys that I use require holding the shift and the function keys down.
Printing is difficult, too.
I have tried several different methods, but have been able to print only what is displayed on the screen. Banner Team Sandra Stewart, from Information Resources, leads the GUI Banner Implementation Project. Last year, SCT, the software company who developed Banner, stopped supporting the version we were using. In addition, like other campuses, we had to support the functional and regulatory upgrades that SCT sends each year, including federal regulations on the disbursement of financial aid. Not perfectly, but smoothly in the sense that we didn't experience any unscheduled down time for the system.