Your ticket will be mailed directly to your home or business address provided. Our customer service agents are available to assist you should you have a problem with your tickets. Details on contacting our Customer Service Centre are provided as part of your reservation confirmation and also included with your ticket. The customer service agent will assist you in processing. The cancellation fees vary, ask the agent for a summary of any applicable fees.
Many customers prefer to use non-refundable tickets.
Non-refundable tickets are perfect for customers who know when and where they need to travel and are unlikely to change their travel plans. Non-refundable tickets are NOT preferable for customers who may need to change their itineraries. Generally speaking it takes the credit card companies 1 to 10 days to process your refund. Your refund should appear on your statement within 1 to 2 billing cycles. Electronic tickets, or e-tickets, now offered by many major airlines, allow you to travel without a paper ticket, eliminating the worry of leaving your tickets behind.