Local Amtrak staff and customers are helping upgrade service aboard Amtrak Cascades. Though it's not possible to pursue every idea, many improvements have already been implemented and more are on the way. In July, improved on-board music was introduced on all Amtrak Cascades trains.
Travelers can listen to three different music channels at each seat on the train.
With the help of technology and programming from Seattle's Play Networks, music changes daily. Customer research and comments are used to help choose songs featured on each channel. Local music, such as Portland's Pink Martini, is often featured. Amtrak Cascades riders are invited to purchase headsets aboard trains or to bring their own standard audio headset. New local partner Schwartz Brothers Bakery and front line Amtrak staff are helping build a better menu aboard Amtrak Cascades trains.