If, for any reason, you feel a product does not meet your expectations, you may return it in good condition within 45 days for a full refund, not including return postage. If a book is defective we will replace it or, if we cannot replace it, we will refund your money. Note that this policy does not apply to GosKomStat statistical publications, and may include other, specifically stated cases. To qualify you must be enrolled in a university program connected with the study of Russia. To qualify for a volume discount, all books must be ordered at the same time.
Qualification is dependent on availability of titles ordered.
If books are returned from discounted orders, except for damage or defects, the order must remain above the discount limit or the discount terms will change and you will be charged for the difference.