Participants will have the opportunity to develop objectives for conducting a user survey and examine the role of focus groups in helping to clarify those goals. They will discuss sampling methods and ways to derive a valid sample from a target population. The workshop will explore available options to carry through the logistics, and participants will be offered tips on packaging the material, return rates, and costs. Lastly, the workshop will include a brief introduction to the issues of reliability and validity and how best to translate survey results into decisions and actions. On-site registration will be available.
Participants are responsible for making their own travel and lodging arrangements.
The workshop will be held at the Millenium Hotel, an official ALA hotel. It is no longer enough to singly focus on leadership skills, but this focus must be equally balanced by encouragement and development of followership skills. This workshop will define effective followership, examine the strengths and skills of the effective follower and discuss the organizational significance of the followership role. Participants will have the opportunity to design action plans to dispel today's negative stereotype of the follower within their institutions and create strategies for building effective followership roles. The workshop is designed for staff from all types of libraries and will include group discussion, study of models, case studies and exercises.