So, in 1982, they hired Fritz Feitl from Austrian. In our view, Feitl should be credited for much of the success the airline enjoys. The new president and CEO immediately separated the airline from the other divisions and began changing the employee mind-set. No longer tolerated would be the attitude of letting the airline lose money because the rich owners would bail it out. Tyrolean expanded gradually to all Austrian provincial points abandoned by the major carriers, a process that continued until 1993.
Tyrolean continues to capitalize on opportunities.
It continues to improve its product, finding a balance between feed and hub-bypass services, finding a way to keep costs down by choosing routes carefully. Tyrolean spends more money on catering and in -flight service than fuel, according to Feil. Tyrolean also should be recognized for its considerable investments toward sustained growth.