Now, there s a lot more attention on them from investors, consumers, regulators. Like many start-ups, Kozmo hasn t made much money yet. But Kozmo has grown so rapidly, and now they re in the spotlight. It s a very unusual provision, which also prohibits discrimination by public accommodations. The act broadly defines public accommodations to include entities that provide goods or services to the public, he says.
Most observers say no.
This may have some initial novelty, but it s no different from any other case that alleges discrimination or redlining. Internet Users Targeted Another question is whether there is some business justification for Kozmo s marketing plan. Kozmo says there is. Although Kozmo wouldn t comment, The Washington Post quoted a Kozmo spokesman in April as saying the company determined its service area by targeting neighborhoods with high Internet usage. We really believe this is just a movement of consumer racism to cyberspace.