Prevention is always the most cost-effective cure.
Disgruntled customers sometimes call long after a job is complete. Complaints about misaligned wood moldings, roof leaks, floor squeaks and plaster cracks are common in wood frame construction. Customer dissatisfaction can threaten a builder's reputation and settling claims requires delicate negotiation. Prevention is always the least expensive and strongest remedy. It is easy for a builder to become defensive when his or her level of workmanship is called into question.