Now the change is affecting more professional areas such as rehabilitation. Today most rehabilitation professionals who work for state agencies are in traditional office environments. Most spend a good portion of time doing paperwork and meeting with or calling clients. In some offices, not much has changed since World War II except for a few computers sitting on the secretaries desks. On the other hand, in a few agencies, everyone has a laptop, works virtually four days a week, and receives e-mail messages from potential clients for more information.
Most state agencies are somewhere in between.
Most VR agencies now have Web pages. Their level of sophistication varies greatly, from a basic page of information to a complex series of pages containing information on local offices and state policy with links to other sites. A recent television advertisement for a regional Bell company depicts the boss asking a group of employees what they are looking at on their computers. Our consumers are becoming more computer literate. Recently a VR counselor who is a novice computer user came to her supervisor for help.