Not integrated with the job. The reason is likely to be workers' lack of understanding and training regarding the systems. By asking those questions, a training department can focus on one area. It can provide training on fundamentals or help provide access to particulars. First, it's helpful to analyze the process of learning.
Most jobs involve aspects of all elements.
To convey fundamental concepts, it requires effort and time, both in short supply. But it's possible to conserve both by separating the fundamental concepts and intellectual skills from the content and particulars. That enables the training to focus on the essential fundamentals for effective performance. In such cases, traditional training approaches work well because they don't have to teach a lot of content. Regarding support tools, ones such as dictionaries were designed to recall elements of a job task and make memorization less necessary.