Some like, Response , are designed specifically for the public sector to provide improved services to citizens. Making it easier for citizens to fill out forms, get answers to questions and be informed on controversial public projects. For simulating growth scenarios and measuring environmental performance of alternative plans there are special software tools useful in communicating and demonstrating impacts to the public, both in print and on the web. One such software tool is developed by Criterion. By combining information technology with public participation techniques, software like Criterion's can help explain complex issues and tradeoffs.
Technology can enhance communication with citizens.
The first step may be the use of a database for building a mailing list with intelligence. Unique outreach messages could then be sent to these segments, as various topics need to be addressed. Additional interests could be added to it as necessary. Sorting by category, geographic areas, level of interests, and alphabetically now becomes possible. Such a database can also note preferences on how each individual prefers to receive information, either by mail, email, fax, or phone.