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Good Feedback People won't get great at their jobs unless you do a great job of giving them feedback. Here's a five-point program to improve your performance with reviews. A few years ago, Chris Oster's unit at General Motors got so fed up with traditional reviews that it abolished them. But the biggest problem was that feedback wasn't leading to changes in behavior. Darcy Hitchcock, president of AXIS Performance Advisors, helps companies create high-performance work systems, including feedback systems.