We also use Exchange 5.5, which is managed through NDS as well. We have been leasing Centrex services from Verizon, and our lease expires in 2003. So we are trying to get an early jump on this technology to have a game plan when our Centrex contract matures. Marsh promises to keep us up to date on his progress, as well as any problems or concerns he runs into along the way. We'd be most interested in a few of your specific observations along the way.
Some key points come to mind.
Second, take a look at which system has the advantage to determine your least-cost routing. That way, you can test on a small scale, checking for both performance metrics and costs, before beginning a full deployment across the ISDN lines. Best of luck, and keep us posted on your progress. For more detailed information on most of the topics discussed in this newsletter, connect to Webtorials. Larry Hettick is Vice President of Consulting at TeleChoice , Inc., a market strategy consultancy for the telecommunications industry.