You need to write that number outside the package you are returning. A copy of the packing slip must be enclosed with all returns. Please send the product back via insured USPS or UPS ground and enclose the shipping receipt because we will reimburse the return shipping charges. No collect shipment will be accepted. Damage by improper care or handling is not returnable.
Replacement is subject to item availability.
If exact replacement is not available, upon immediate notification, you may request a different item or receive a full refund. We can only cancel an order if it has not been processed. Full refunds will be issued if, for an unforeseen reason an ordered item is back ordered or out of stock and the customer does not wish to exchange the item or wait for the back order. Credit Card purchases will be issued credit on the same credit card used at the time of purchase. Money Order or Cashier's Check purchases after clearance of the funds through the bank, a refund check will be sent to the customer.