However, the group also uncovered several surprises. I want to begin a discussion of the information found by analyzing inputs and outputs of the Admissions Office, followed by an analysis of the strengths and gaps in selected boxes of Weisbord s model. Each of the interviewed individuals agreed that the central purpose of our organization is to enroll a given number of new freshmen and transfer students in the fall of a given year at Oklahoma Christian University. Several inputs and outputs were discussed and can be put into three general categories in both areas. Inputs include personal commitment, money and resources, and ideas.
Outputs are better employees, a satisfied campus, and enrolled students.
I chose to isolate the organizations most important output, enrolled students, and asked each participant to plot how satisfied they thought the producers were with that output. Interestingly, the same procedure was followed replacing producers with consumers. The average of the numbers chosen was four. The group felt that producers, or office employees, are slightly more satisfied with enrollment numbers than are consumers, or other campus employees and students. I suspect that feeling is a result of the constant scrutiny and pressure placed on the Admissions Office by outside sources to achieve high enrollment numbers.