Urgent care is a convenient service for treating minor medical problems that require immediate attention before or after regular clinic hours. Urgent care is designed for patients who do not require the full services of an emergency room. Very specific guidelines have been established outlining the types of problems that our urgent care is capable of handling. Patients who do not meet these criteria will be triaged to the emergency room.
Triage is a tool using set criteria or standards to rate the severity of each problem.
This information is used to determine the order in which patients are seen. Across the country Federal guidelines are used to relate how and in what order patients are seen in urgent care centers or emergency rooms. No appointment will be necessary. If, at any point, the urgent care staff observes that a patient's problems or symptoms require emergency room services, the patient can be transferred to the emergency room. When we move to the new facility there will be a dedicated triage and urgent care area with an opportunity to expand hours, staffing, and days of urgent care coverage.