Customer Support Ok, so now you have a provider that offers the price and level of reliability you want. If you are relatively new to the Internet, an important consideration will be the level of support the provider can offer you. Secondly, check whether when they say telephone support, they really mean fault response with a pager or they have someone at their facilities at that time eager to take your calls. Another thing to check is if support costs money. Hopefully, you won't need to call support, but it's great to know they're there to help should you end up needing it.
Modems Check with the Internet provider to find out the maximum speed their modems can handle.
With 28.8bps or 33.6kbps, if the provider offers it you should have no problems connecting with them at that speed. More realistic figures are between 40-50kbps. Now, the most important thing to check with 56kbps is what type they support. If you don't match the standard of your modem to that your provider offers - you will only be able to connect at 33.6kbps speed. Your own web pages One of the benefits of the Internet is you can publish documents online for others to read for little cost.