To conduct benchmarking studies of important and related business processes. To use the efficiency of the consortium to obtain process performance data and related best practices of companies that are ISO Certified. To support the use of benchmarking to facilitate process improvement and the achievement of total quality. Participation in specific efforts will be optional and open only to members with costs shared by the participants.
Members pay only if they join a specific study.
We reserve the right to review membership applications and to make the final decision whether or not to accept any application. Consulting firms are ineligible for membership. Single company sponsored studies addressing the interest of one member company can be offered to other selected members for no fee. Identify study participants - Top ISO Certified companies. Collect data - Manage response collection with the participants as a third party.