Because not all resort units are used by owners or rented all the time, the company must still pay upkeep costs, but receives no revenue while units are vacant. Sales vice president Mike Overfelt and Culley, both retired Army officers, suggested RCI offer condo rentals at cost to military members and DoD civilians. In the arrangement between the Army and RCI, the vacationer can go to any military morale, welfare and recreation office and pick up an Armed Forces Vacation Club space-available voucher. They then call the 800 number on the voucher to speak to an RCI representative, who will describe what's available. Service members or civilians give the voucher number and reserve a condo using a major credit card.
Some restrictions apply.
Confirmed vacations are not transferable. The customer purchasing the space-available voucher must check in to the resort and be at least 21 years old. Pets are not allowed at any resort location. Cully said service members and civilians must be flexible with their requests. Generally what's available is off-season.