You receive the results, give it to us and we handle the rest. We do a full clinical assessment, determine need for any treatment, follow up throughout treatment and give you the necessary reporting. We are completely independent of treatment so we have no financial investment in the person going to treatment or how long they stay in treatment. In time, worry, waiting, confrontation, waiting some more, other employee morale, lost productivity, termination, replacement, training. . . Probably beyond dollar value.
Training is one of our specialties.
We provide Employee Orientations to your employee population to educate them about our EAP and how to access our EAP when they or a family member has a personal problem. These more formal Supervisory Referrals take place when a person is exhibiting declining job performance and may be or about to be placed in a disciplinary process. The point is that the referral to our EAP may help to resolve a personal problem that the employee is dealing with that is causing the job performance problem to begin with. It is completely confidential. We use our very talented staff and often will ask some of the experts in our own community to provide this education and training.