We are proud to note some of the organizations that have submitted letters along with this testimony. The Military Coalition, which is an association of 27 military organizations representing over 5 million active duty and retired service and family members, the Business Executives for National Security, and most of the major real estate networks in this country. Purely and simply, we believe that the military relocation process is broken. What everyone thought was a good idea, to improve the quality of service provided to service members and families when they move for the good of the nation, and to streamline the administration and management of these programs, has proven to be anything but simple. Three industry segments, of which we are one, have come to you repeatedly with ideas on how a reengineered household goods program should work.
Some ideas are better than others, but there has been no shortage of ideas.
These groups are telling you that if the reengineering tests are permitted to continue, small and medium-size companies will be forced out of business. This is not true. Let me explain what relocation management companies do. Corporations and Federal agencies hire us to manage the moves of their valued employees. Our mutual goal is to do it in such a way that the process is streamlined and causes only minimal disruption for the family and down time for the employee.