A family-owned business for more than 45 years, FTJ prides itself in maintaining a close, personal relationship with its clients. To meet their needs in a dynamic insurance environment, we rely on seasoned professional experience, technology, quality products, and old-fashioned personalized service. FTJ uses a variety of tools to offer topnotch service to associations and commercial groups.
Marketing is done through print media, direct mail, fax, phone, e-mail and Internet.
Customer Service fields more than 20,000 calls a year, responding to customer questions about benefits, premiums, claims and additional coverages. In 1997 we added online communication through this web site and e-mail. More than a third party administrator of national scope, FTJ helps policy holders protect their lives, health, families and businesses. Always with an eye on future challenges, we aggressively strive to offer today the protection our customers need tomorrow. In addition to designing, marketing, administering and providing service for insurance products.