Sample is loaded and project set up in applicable CATI software by the Project Manager . Briefing is conducted by either the client or Project Manager . The client may participate in the briefing via conference call. Mock interviews are conducted by the Research Associates. Monitoring sessions are scheduled so client can observe ongoing interviews.
Project begins fielding.
Project Manager reviews daily production statistics and sends a summary to the client each day. Summary includes call dispositions, hit rate, fielding length of interview and incidence of sample, and number of completed interviews. When fielding concludes, the Project Manager cleans, prepares, and formats data for delivery to client. Banners are also prepared at this time.