This course will educate and certify participants to become spokespersons at antivirus departments of Vaccine Bank solution partners. Product Specialist Certification Course Participants learn several different skills while working on-site with each product. This course targets IT personnel and sales and systems engineers of SI companies. It provides basic information and education on viruses and the latest trends in virus countermeasures. This course builds upon the TCAE certification.
Participants choose one course for certification.
This program provides self-service to the end users through certified technicians. Mitsuiwa eDoctor Trend Micro also provides a service called eDoctor. This service is provided through the Internet or management tools. By using eDoctor, they can oversee client companies' systems remotely. The 750 partner stores stocking Trend Micro products continually receive news updates by fax and e-mail from the company.