None of this should suggest that an internal web is unmanageable, or that there aren't concrete steps that should be taken to manage it. In fact, there are many management issues that must and should be addressed to ensure that people can use the new technologies in efficient and productive ways. This chapter will discuss the key management concepts, and suggest ways that management can cope with the coming web explosion. The Matter of Control Large organizations love control, and the larger the organization, the more effort they spend controlling things. It's no wonder, then, that one of the biggest impediments to adoption of a web may be the control issue.
People make no bones about it.
We might not want just anyone going out and setting up a web server, or using one of these things. But think about it. That would be impossible. Everybody needs those tools to do their job. You don't mind employees wasting money to print all this paper and hand-deliver it to locations worldwide.