Integrity, impartiality and professional competence are essential qualifications of any mediator. A mediator is obligated under Rule 31 to acquire knowledge and training in the mediation process, including understanding of appropriate professional ethics, standards, and responsibilities. Civil mediation is an alternative to the grievance process in labor disputes. Mediation offers an additional option to arbitration which is often employed in labor disputes. In other types of cases, civil mediation is an alternative to litigation.
Mediation is less expensive and can preserve ongoing business and professional relationships.