Surprisingly, only three of the seven libraries that administer the program indicated that distance learning classrooms are located in the library. Four additional libraries reported that distance learning classrooms are located in the library. When the questions turned to library support for distance learning programs, we found that ARL libraries are providing a number of services. Other areas where libraries play a significant role include reserve services and bibliographic instruction and information literacy. Four of these libraries do not circulate materials to distance learning patrons.
Patrons access interlibrary loan services through several transmission methods.
The most common methods are e-mail or World Wide Web requests. Some libraries provide for remote charging of items through their online catalogs or accept telephone charges. Only a few libraries, four, reported that patrons sent requests by fax or U.S. mail. Only six libraries reported that the Extended Campus Librarian served as the coordinator, and in a few cases the distance education coordinator served in this capacity. The final questions in the survey explored the issue of funding.