The Web Smart Difference Phase One of the e.biz revolution was about technology and connectivity. Phase Two Is about applying brains, guts, and creativity to spur innovation for measurable results. We'll challenge you to measure your firm's e.biz success by the percentage of orders it takes on the web, the percentage of your customer service operation that is web-enabled, and what you are doing in a proactive way to develop e.biz relationships.
Products Hear from an executive who has transformed ingenuity into profit.
Speaker Antti Viitanen , Vice President, Sonera Moderator Chris Voss , Foundation Chair in Management, Technology, and Learning, Deputy Dean, London Business School Streamlining Examine a case study where new e.biz practices are reducing cycle times, costs, and complexity. Moving the Goods Exchange best practices for reinventing product delivery. Turning a Vision of Mobile Commerce Into Reality Mathias Entenmann took a gamble on a vision for mobile commerce and he's just the breed of New Economy entrepreneur who can make it happen. The company he founded, Paybox.net, allows customers to pay for goods and services with a cell-phone number. Merchants simply dial the number and enter a PIN, and the customer's account is debited.