Mediation is an effective conflict management process for resolving disagreement in the workplace. Their role is to assist the parties in communicating their individual needs and in seeking agreement or settlement to the dispute. Benefits of Mediation Mediation is an informal process. Mediation is quick. Mediation is inexpensive.
Mediation is confidential.
Mediation settlement is voluntary. Mediation is nonadversarial. Mediation focuses on the future, rather than dwelling on the past. When to use Mediation Few issues cannot be addressed through mediation. Any conflict which arises as a natural result of people working together can be resolved with mediation.