The technology is there, but the idea is not. Companies turning to biometrics to enhance their e-business systems hope to enhance user verification while maintaining customer satisfaction and accuracy. Many of those customers are discovering that biometrics products are becoming more flexible, capable of serving different purposes, or being used in tandem, accomplishing more than authentication. Protecting data With millions of streams of customer data traveling across its Web hosting systems daily, heightened security at a co-location facility is a must. But that strict level of authentication must be tempered with ways for customers and employees to navigate unimpeded in the caged enterprise, gaining instant access to targeted machines during an outage or problem.
Time is of the essence.
Customers are able to choose which biometrics devices lead up to their assigned area, which houses server farms, monitors, printers, and telecommunications devices, Royster says. Customers are given a permanent ID badge and must pass a fingerprint authenticationn device at the perimeter of the facility each time they enter. Biometrics not only provide a sense of control for the individual customers but also offer a clear tracking and auditing system within the MFN facility, Royster adds. Fred Schmitthammer, president and CEO of Lone Wolf Software, says voice print authentication works in tandem with the timecard system because it protects against employees having someone falsely clock in for them. Biometrics take care of employers' concern that their employees are who they say they are.