The federal and state governments also have offices to help consumers with certain product problems. The FTC headquarters is in Washington, D. C., and there are many regional offices, particularly in large cities. Additional information is available in the Consumer s Resource Handbook, published by the Office of the Special Advisor to the President for Consumer Affairs. You may also access the Consumer Information Center through the Internet. More often, the greatest assistance is provided by your local state office of consumer protection.
Many states also have county consumer protection offices.
County prosecutors, as well as some larger cities, also have consumer complaint offices. Check the Home Legal Topics for contact information on a number of governmental and private agencies that provide help to Consumers.