The editorial assistant supports the activities of OIT by communicating with the university community through publications such as the Communicator , a newsletter for MTSU faculty and staff. The editorial assistant also provides support for campus users of Adobe PageMaker desktop publishing software. Many e-mail messages and calls come in every week from folks ordering Microsoft products, virus protection, and the many other products available on the licenses currently established. Orders are placed daily, and the account clerk tracks the orders, keeps records of what is ordered by whom, when the products are received, and when they are installed on the user's computer. MTSU has several site licenses and volume discount programs which allow MTSU employees to purchase software for their departmental computers at a reduced price.
New agreements are in the works to make even more products available via software site licenses.
The site license software typically does not include diskettes or manuals. Also, the Office of Information Technology conducts workshops for MTSU employees covering the use of various software programs. Computer Based Training via the Web is also available. An online order form is available. The MTSU inventory tag number for the computer on which the software will be installed.