Engage them in conversation and survey their needs. Not only will this aid you in planning any new amenities, but it will also help cement the relationship you have with your valued patrons. Third, you may want to start a new program to thank your customers and keep them coming back. Let's suppose you have a beverage counter. You could offer a frequent-buyer plan to reward customers who make 10 purchases by giving them the eleventh order for free.
Many retailers find such plans help strengthen customer loyalty.
Fourth, should you need assistance in running your store, I recommend you speak to an understanding bank manager. The banks claim they are attending more to the needs of small business operators and many now offer business advice in addition to loans. Fifth, talk to neighbouring stores to see if you can pool your resources to sponsor a marketing initiative to drive more customer traffic to your shopping area. Together, local merchants work to beautify their neighbourhoods by planting trees and flowers, adding park benches, hosting street festivals and launching joint advertising campaigns. All Rights Reserved.