If the restaurant is a sit-down restaurant, where a waiter or waitress provides services to the customer, those services will be considered as part of the public accommodation. In the present case, it is difficult to distinguish an insurance company from the restaurant. Jackson, the insurance agent, worked at a Prudential office in Ottumwa. This office must be considered s a place under the definition. Like a restaurant, it has a spatial quality.
People work there to provide customers with goods and services relating to insurance.
The office is open to customers who expect the services that are ordinarily offered by the insurance company. Proceeding with the analysis, there is no distinction between someone who does not actually go to the building to conduct business and someone who does. Many business transactions can be conducted over the phone or through the mail. But even then the place of business is still being utilized, as there has to be a place where the customer can write or call. By making available a phone number or address through which a customer may contact the business, the business is establishing a place which offers goods or services to potential customers.