It gives very limited relief to talk about what is wrong and how things really should be. Some people spend most of their time complaining, without getting any improvement out of that whatsoever. This might sound a little confusing at first. Mostly because our language is limited and often misleading. One can talk apparently very intelligently without talking about anything at all.
Politicians are masters at that.
Our clients better not be. What brings a result from processing is not the words that the client says. For that matter, it is not the words that you say either. What is effective is when we actually contact a structure that is part of the person's reality, we find out something about it, and we adjust it so that it works better for her. Words really only make sense to the degree that they are about something.