If storage is tight, the trucker can't place the shipment into storage. He's already scheduled for another outbound shipment, which means another military member is going to have a pickup problem. Additional shipment insurance can be obtained at member expense through some carriers, and anyone who wants this should make it known during the counseling. After the counseling session, the personal property shipping office assigns a carrier to the move. Airmen can expect a call from the carrier's representative, who will want to do an estimate of requirements for the move.
People can minimize stress by giving the pack-out and loading their full attention.
Head suggests getting the children and pets out so that the spouses don't have to worry about them. Try to do your move in the middle of the month when there's less competition for the work. Another potential area for stress is packing. If agreement on how to proceed cannot be reached at that level, by all means ask to speak to the person's supervisor. The next step, Spieler added, is to call the personal property office, which will dispatch a government inspector to resolve the issue.