Mediation provides an opportunity to see and understand the other person's perceptions.
It also allows disputants to look at more alternatives to reach a solution. The mediator's presence assures that both parties look at their wants, needs, and goals, so that they can address everyone's interests. Then an agreement can be developed which will hold tight, because it's willingly made, not imposed by others. Mediation is a process in which an impartial person, the mediator, facilitates communication between disputing parties to promote reconciliation, settlement and understanding. A mediator does not impose his own judgment on the issues, rather the disputing parties are responsible for developing their own resolution.