Although fax volumes have taken a hit from e-mail, faxing remains just as vibrant now within corporate America as when the fax machine became a requisite piece of equipment within virtually every office. With these greater efficiencies come added complexities, such as the need to program certain functions or perform additional steps to take advantage of these efficiencies. In some instances, what was designed to make life easier has had the opposite effect. Fax technology continues to hold great promise, yet many fax users are not taking advantage of functions that can make their workplace more productive. Part of this is a training issue.
Part is fear of technology.
Part is being consumed by those other work tasks and not bothering to open the user manual and learn how to get the most from your fax machine. And still another part is laziness. After all, it s a lot easier to dial in a fax number and press start than to learn how to store a batch of documents in memory for later transmission. Although we re not going to point fingers here, it s time for fax users to take responsibility for their actions or for not taking action at all. Some of this responsibility may simply require that you read your fax manual and teach yourself and your employees how to use some of the machine s money and time saving features.