Fingerprints and a background check are usually required. Gaming supervisors must be able to keep track of details and to monitor several activities at once. Supervisors ensure that gaming stations and games are staffed for each shift. When an employee is absent, they must find a substitute. They make sure that the dealers conduct their games according to house rules and that they take needed breaks.
Supervisors establish and maintain a money bank and table limit for each game.
They circulate among the tables and observe operations. They handle problems and service complaints from patrons such as pay-out errors. Some casinos may train pit managers and supervisors to recognize signs of compulsive gambling so that assistance may be offered.