The information presented is thorough and comprehensive. They have a forum area where you can post messages to other users free of charge. It's not a particularly active forum, with only a dozen or so messages a day, so you may have to wait a while for a response. We did however, get answers to our problems and the correct answers at that. They offer a pretty good set of online resources plus a well-used forum area where you can pose questions to fellow users.
Registration is required but is free.
PC Crave A nice clean site offering free online and email tech support for all kinds of computer problems. Windows, Mac, Internet, Hardware etc. Just fill in the simple form on the site - no special registration needed. Tech Support Chat Chat with an expert or ask a question. A well laid out and executed site that deserves more visitors than their counter indicates they are getting.