The workforce is becoming more diverse as well as more difficult to manage. Traditional management skills are no longer effective in attracting, retaining and motivating the younger workforce. Organizations are confused by the attitudes and behaviors of the X and Y generation. Each brings unique strengths and abilities. Understanding Behaviors People quit their managers, not their company.
Soft skills have a direct impact on productivity and retention.
Learn to see yourself as others see you and understand how to appreciate and communicate with others in a new way. Shows how to respond and recognize different communication styles. You will become a more effective leader and better able to interact with family members, co-workers and employees. Each person will receive a personalized profile prior to the start of seminar. This workshop focuses on how to improve productivity, increase communication and build excellent customer relationships keeping you profitable and ahead of the competition.