Seniors and communication science majors, Gina Perri and Alicia White, are members of C.E.R.T and explained that there are two different types of sessions for students who have conflict, mediation and counseling.
Mediation is when the student and whoever they are having the conflict with both attend the session.
A mediator and co-mediator from C.E.R.T. are present. Their purpose is to try to get both sides of the conflict to talk with one another so they can work out their problems. Each session may last up to one hour and forty-five minutes in which an agreement is usually reached at the end of this time. They're more aware that conflict is not always a negative aspect, it's something that happens and can be worked out positively. Perri adds that students participating in the program go through several different phases until an agreement is reached.