In many cases, the companies develop content and provide Web accessibility, while other companies offer third-party courses via their Web sites. A major benefit for users is that some courses count toward a degree. Many government organizations, such as the Defense and Labor departments, the Library of Congress, the Federal Deposit Insurance Corp. and NASA already use distance learning. Get a distance-learning orientation Check on accessibility. Make sure the courses are interactive or have some form of engaging multimedia.
Some trainers complain that they have a difficult time getting employees to use the training.
Ask if the service offers feedback or a tracking system to gauge students' progress and test results. Look at the selection of courses, the number of titles and the hours of content. One vendor may offer only 600 courses, but it may include six to eight hours of content for each course, while vendors that offer 1,800 courses may include only two hours or less of content for each. Check the delivery modes. Find out if the vendor offers a customer support network to answer questions.