Simulators introduce technicians to many different problems, so they gain a familiarity with a broad range of potential faults, in various types of hvacr equipment. You can train all your technicians on a simulator for less than the cost of sending just one employee to a seminar. With seminars, you must consider not only the technician's travel expense, but also the loss productivity. Both can be substantial, especially when the seminar is held out of town. In addition, you must rely upon the technician to bring back the information and share it with his co-workers.
Some technicians find simulators useful for duplicating a particularly tough service call.
By inserting the same fault in the simulator that occurred in the field, the technician can create a more logical and faster method of diagnosing and repairing the fault. This not only helps him on future service calls, but he can share this problem and solution with his co-workers, as well. This same technique can be used by phoning or radioing the symptoms and instrument readings to a more experienced person back in the shop. By duplicating the problem, operating temperatures, and setpoints on the simulator, a solution can easily be reached. Simulators are also useful for training technicians on more sophisticated or different types of equipment.