Advanced clerical and technical work in a district office of the Department of Social and Rehabilitation services involving the provision of administrative support to professional staff. Duties include the preparation of complex legal documents and reports, client interaction, computer support, and liaison with courts and other agencies on scheduling and problem resolution. Incumbents must deal with graphic details of abuse and must ensure confidentiality of records.
Work is performed under the supervision of an administrative superior.
Types, revises, and ensures completeness of investigation, court and adoption reports and case plan and permanency planning reviews. Ensures that all required information is included and that work is completed within stringent deadlines. Transcribes taped interviews with victims, witnesses and perpetrators of abuse. Prepares a variety of legal documents in proper formats. Acts as receptionist for the office, including providing information within confidentiality guidelines and dealing with hostile, agressive and abusive clients.