Be able to recognize others' attitudes and be able to see the world through their eyes. Communicate with others according to their attitude, you will powerfully motivate them to action. Appreciate the differences in each of us, learning to value positively instead of judging negatively. Understand the causes of conflict and be able to diffuse the situation. Experience a power of communication beyond what you ever thought possible.
Objectives Understand each attitude and the interactions of each one.
Know which attitudes drive your life, actions and decisions. Understand others' viewpoints and be able to interact convincingly by seeing the world through their eyes. Recognize and appreciate others' attitudes. Instructor Andrea Pesses is a management consultant to companies and organizations in need of change management. Having had three businesses, she is a seasoned professional and entrepreneur with more than 20 years of operational and management experience.