Despite the many organizational advantages of an on-line resource directory which is updated regularly, there are also a number of organizational problems. Of course this still poses regular update problems. The idea of transfering data which had been available only in hard copy to now exclusive electronic format has broader implications beyond the problems and concerns of Boulder agency management. This medium transference is indicative of a much broader current. Beyond the hardware investments, there are paper costs.
Many people still prefer the hard copy.
In addition, while the hard copy option may be available, exclusive electronic information formats may be analogous in some ways to English only laws. While you can always get someone to make the translation to the paper format for you, this is an additional barrier for not speaking the language of the dominant culture. Boulder county has an above average number of home computer owners. Right now, the underrepresented includes people with both resources and readiness skills who just have not figured out how to make this technology come together for themselves. Yet that is not usually the population that comes to mind when one thinks of the Internet underrepresented.