Performing standard configuration of the application, including working with you to set-up groups, locations, staff profiles and ticket classifications. Completing initial system test to ensure smooth deployment to the AR System server. Once system is production ready, we provide you with final documentation to become self-sufficient. Optional Implementation Services Select from any of these optional Remedy implementation services to enhance your Help Desk solution. Estimated number of days given as a maximum.
Pricing is based on actuals.
If you're training several employees, our on-site training option may be a convenient and cost effective option. Please contact Remedy Corporation for pricing and scheduling information. To help you deal effectively with any issues that may arise after implementation, Remedy offers a variety of support plans. You can select the level of support that's most appropriate for your organization.