VRI, a care management company, provides the counseling services in collaboration with your employer or health insurer. Yes, all discussions between you and the EAP therapist are confidential. Personal information is never shared with anyone, including your employer, at any time without your direct knowledge and approval. At times we all can use some help with a personal problem or issue that is interfering with our life or work.
Most people experience personal or family challenges in the course of their lives.
Seeking help early minimizes the chances of the problem escalating and requiring more extensive and expensive services. Often a few visits with a therapist are all that are needed to gain perspective on a problem and regain a sense of control in one's life. All VRI therapists are certified or licensed by the appropriate state agency. At other times, you and your EAP therapist may decide a referral to an outside agency would be beneficial. If a referral is made, the EAP therapist works with you to ensure you receive the help you need and makes every effort to direct you to professionals whose services are covered by your insurance plan.