While we endeavor to offer service of the highest quality, we are from time to time faced with situations which are beyond our control. Should this occur you will be contacted to determine how we should proceed. It is an axiom in the industry that it is not if a hard drive will fail but when. Unless other arrangements are made you are solely responsible for all programs and more importantly, all data stored on your computer. Please back up all data before any scheduled work begins.
Software is a protected intellectual property.
It is legally and ethically required that you own the software on your system. There will be additional charges for this service. We thank you for your attention to these conditions.