The partners believe the high rate of cases resulting in mediation occurred because of the intensive brokering the system provides to prospective participants. Most sessions were scheduled in fewer than 20 days. While settlement rate is important, it is not the only criterion used to measure the success of the system. The partners continue to emphasize and refine methods for evaluating participants satisfaction with the system. Current evaluation results reflect a high degree of satisfaction.
Preliminary data reflect only two years of operation, so it is difficult to predict any trends.
However, certain consequences can be identified. Mediators report 29 due process hearing requests were withdrawn as a result of the mediation process in the first two years. In addition, two OCR complaints were withdrawn as a result of mediation. This one-day training provides an opportunity for mediators to discuss appropriate mediation techniques and enhance their knowledge of special education requirements. Extensive efforts have been made to reach out to all constituencies statewide with information and educational presentations on special education mediation.