It is based on individual responsibility and cooperation among all services. Quality can always be improved, even when it already at a high level. Meet the needs of ALL patients, visitors, fellow staff, and suppliers. Streamline tasks, when possible. Improve the job and don't blame others for problems.
Ongoing improvement is crucial.
Don't wait for problems. Maintain the improvements. Keep up the improvements or they will slide back. Best ideas come from those who implement work. Support each other.