As an accredited laboratory, the Bureau of Forensic Services must maintain a quality assurance program. A Quality Assurance Program is designed to assure the laboratory is generating a quality work product.
Quality is a term that refers to public confidence in a product.
The reputation of a forensic laboratory hinges on the ability to generate impartial, credible, scientific analysis. Laboratory Audits are performed periodically to determine if proper procedures are being used, supporting documentation is present, and if corrective measures are necessary. In addition to laboratory audits, Criminalists are given proficiency tests to ensure they are performing each examination correctly, and are correctly interpreting the results of said examinations. The Supervising Criminalist who heads this section is also responsible for supervising the satellite laboratories. At present, there are two satellite laboratories and one under construction.