OR a Bachelor s or Associate Degree with 1 year related experience. Solid verbal, listening and written communication skills. Advanced Customer Service skills including good business judgment in dealing with customer issues. Computer skills including a good skill set using DOS and MS-Windows 3.x or MS Windows 95 keyboarding ability required. Sound general problem solving and analytical skills.
Position requires extensive telephone and PC use, predominantly in a sitting position.
Use of headsets is required. A qualified candidate will possess a high degree of professionalism and tact. Able to work overtime and rotating shifts, as required. All interested and qualified candidates are encouraged to submit a resume to CCH Incorporated. You need only submit your resume once.