No problems except that Courtney doesn't actually get any calls, but he still wants to complain. At the helpdesk, may be getting forwards from stupid people, so check the headers of the message to find out where it originated, send an email to the infector, not the forwarder. Keypanic is a fun little trick to send to your friends. I think Gus wrote it. It doesn't propagate itself.
Stupid people propagate itself.
But in any case, virus scan picks it up. Quotas on mail - if the student is over 50MB, each night there will be emails sent to those people. Another email is sent to the helpdesk with a list of all the people emails were sent to. File this email into the folder, so we can see it later. Karen is leaving to move to Florida to be near her parents.