In smaller or independent retail stores, retail sales worker supervisors and managers not only directly supervise sales associates, but are also responsible for the operation of the entire store. In these instances, they may also be called a store manager. Some are also store owners. Most retail sales worker supervisors and managers have offices within the store itself. Although some of their time is spent in the office completing merchandise orders or arranging work schedules, a large portion of a their time is spent on the sales floor.
Work hours vary greatly among retail establishments.
The work schedule of retail supervisors and managers usually depends on consumers' needs. Most work around 40 hours a week, but longer hours are common, especially during holidays, busy shopping hours and seasons, sales, and store inventory. They are expected to work evenings and weekends, but usually are compensated by getting a weekday off. Hours can change weekly, and managers sometimes may have to report to work on short notice, especially when many employees are absent. Independent owners can set their own schedules, but hours must be convenient to their customers.