Individuals, who in the past had no recourse but to suffer quietly or react with anger, now have an opportunity to meet face to face with their neighbor in a non-adversarial setting and constructively resolve their differences. Mediation is a highly confidential and strictly voluntary process where the individuals who have a dispute come up with their own solutions to their problems with the help of an impartial third-party. Instead of suffering quietly or reacting with anger, people can face the other person in a non-adversarial setting and constructively resolve their differences. This is a formal negotiation process where a written agreement is produced. This consists of reviewing all requests for information, contacting the parties for case preparation information, setting up the mediation conferences and assigning the clients to mediators.
Mediation is a free service to residents of Prince George's County.
It is less time consuming than the traditional court system. Problems can be resolved before they get worse. Mediation conferences are held in convenient locations such as the neighborhood library. The hours are flexible to accommodate those who can't miss work. If additional services are required by participants, appropriate referrals are made in a supportive, non-accusatory way.