If there is any outstanding balance due, it must be paid before shipping. No allowances will be given with the exception of that clearly stated in the Warranty. If there is noticable damage to the shipping cartons, you must notify us AND the carrier within 48 hours. Paint Grade or any painted doors are NOT warranted against paint cracks in joints or visible glue lines in panels caused by natural expansion or contraction of raised panels. Natural color and grain variations are not warranteed, as they are considered normal in real solid wood products.
Warranty covers replacement of door and shipping only.
Warranty does not cover installation, removal, or labor of any kind. Nor does this warranty cover any product used or installed in connection with our products. This warranty does not apply to damage resulting from improper handling, alterations or storage. All claims, including shortages, must be made within five days of receipt. Any product claimed to be of defective workmanship or material must be returned for our inspection at our request.