All customers should know the location of their meter. The meter has a shutoff valve which will stop the flow of water to the household in an emergency. All customers should know the location of the water shutoff valve inside their house. This is usually quicker and less complicated to shut off in the event of an emergency. There are currently more than 26,000 connections within the District.
Most houses have a sewer clean-out located close to the foundation for side sewer line cleaning.
We will dispatch one of our field service personnel to make a determination. Please be sure to provide the number on the light pole.