People feel incapacitated and believe that reconciliation is being obstructed when leaders don't create a safe space where people can listen, share and become co-creators of what they need. It takes a conscious effort to facilitate such a safe space, and people are looking at their leaders to make that happen. The leaders of the different parties must do some introspection so that they can make reconciliation for their followers so much easier, they say. Reconciliation is about a willingness and commitment to find solutions which will satisfy the needs of the parties in conflict. Reconciliation happens when differences between people are laid down and a way is worked out that satisfies all parties involved.
Reconciliation is to find solutions for needs on both sides.
Manfred Max-Neef's ten universal basic human needs are an important framework for understanding why conflict is often driven by unmet needs, needs such as identity, freedom, subsistence, protection, affection, understanding, participation, creation, recreation and belief in an Almighty. When a need is not met, people experience a poverty of that need. People who have a poverty of identity, protection, affection, and so on are consciously and unconsciously striving to satisfy those needs. Max-Neef distinguishes between needs and the 'satisfiers' of needs. There are at least two reasons why thousands of homeless people are still without houses.