NET was selected from all of the CRM expo exhibitors for the product's ability to make the lives of IT professionals easier. NET is out there to help you provide the level of support you and your customers desire. I highly recommend that if you are at all unhappy with your help desk or customer support system, check out iCommunicate. To learn more about the Halo Award, visit ITHell . This debut follows iCommunicate's recently announced alignment with the Microsoft .NET initiative, the focus of which is to deliver instant access to information regardless of what application or service is generating or storing it.
SOAP eliminates the walls separating distributed computing platforms.
NET's back-end business objects are fully SOAP compliant, making it possible for clients to create totally personalized customer sites. The office, to be headed up by Director of Business Development Ken Lawrence, is part of a strategy to better serve customers that may not be located on the Atlantic seaboard. The Alexandria, VA offices will continue to serve as company headquarters. When face2face needed to manage customer inquiries, the company turned to iCommunicate. NET because it was compatible with existing SQL-based systems and was easy to implement, according to Heather Proefrock, Director of eStrategy for face2face.