Only pencil is used when working with archival materials. There are limits to the amount of material made available at one time. Copies are made in accordance with copyright laws. Same day copying is available when staffing permits. There are limits and charges.
Photographic duplication is available.
Some materials have restrictions and may require special arrangements. CHI reserves the right to limit or restrict access to materials. CHI is here as a service agency to Lutherans, as well as an institution for collecting and preserving documents of historical value, stimulating historical research and teaching about church history. The Rev. Mark Loest, assistant director for reference and museum, heads the reference department of qualified staff and volunteers. The popularity of tracing family roots has steadily grown over the years.