Dig Safe - Utility Locating System Planning and Development is responsible for not only marking water and sanitary sewer lines but also storm sewer and traffic signalization lines. The department does our best to protect from damage the facilities the City is responsible for, but depending on the work load, the department is not always able to fully mark for every request that comes through. In this situation staff prioritizes based on the type of work being done and where it is being done. Therefore, when necessary, tickets with this description may be bypassed.
Staff is always willing to work with the public though.
Our staff is always willing to take calls about the location of City facilities. Also, one should be aware that unlike some other utilities the department does not and cannot mark all lines completely up to the building. In regards to water, our field staff does not mark past the meter box. Anything past the meter box belongs to the property owner. In regards to sanitary sewer, field staff is unable to mark the properties lateral from the building to our main.