Effectively Describe the toughest communicative situation that you have had to deal with. Describe how you determined your priorities on your last job. Describe some situations in which you worked under pressure or met deadlines. Give me a recent example of a situation you have faced when the pressure was on. Interpersonal Understanding Customers frequently create a great deal of pressure.
Many people have the ability to step into another s shoes.
Tell of the most difficult customer service experience that you have ever had to handle-perhaps an angry or irate customer. Be specific and tell what you did and what was the outcome. Understanding how other people think and feel is often important to getting the job done. Tell me about a time when your understanding of others had that effect. Please tell me about such a situation in your work life.