When a water or wastewater utility files an application with the BPU to increase rates or change services, The Ratepayer Advocate investigates all aspects of the water utility s application and develops a position that protects ratepayers interests consistent with state and federal standards. New Jersey residents can also play a part in maintaining a safe, adequate, affordable and potable water supply by becoming more knowledgeable about drinking water. The Ratepayer Advocate strongly supports consumer education as the key factor in reducing costs and protecting the quality and quantity of our water supply for generations to come. Given the importance of water to life, consumers are encouraged to become more informed and engaged in maintaining the safe and efficient delivery of state water resources. Typically you receive water from a tap.
Water is transported under pressure through a distribution network of buried pipes.
Smaller pipes, called service lines, are attached to the main water lines to bring water from the distribution network to your tap. Water pressure is provided by pumping water up into storage tanks that store water at higher elevations than the houses they serve. The force of gravity then pushes the water into your home when you open your tap. Houses on a private supply usually fill their water from a private well. A pump brings the water out of the ground and into a small tank within the home, where the water is stored under pressure.