Councils have outreach workers who can help with care management and crisis intervention. Most councils host the Elder Services Nutrition Program, which offers congregate as well as home-delivered meals. Check with the council in your town to see if specific services or activities are available and to find out what other services are offered. Councils also have free newsletters that list programs for the upcoming month. Councils provide counseling on health-care insurance and benefits, usually through the Capewide program called Serving the Health Information Needs of Seniors, which uses specially trained volunteers.
Most councils also provide help with tax forms and filing for fuel assistance.
Councils may have volunteers who help seniors with tasks like shoveling snow, and may have a list of people who offer services at a reduced rate. Many also sponsor support groups on themes such as caregiving or specific illnesses. Councils offer classes on topics such as computers and crafts. Councils offer financial counseling, including help with checkbooks, bank statements, bills, record-keeping and taxes. Some councils also offer insurance information.