The process takes 8 to 10 minutes. Applicants at some large Nike shoe stores fill out a computer application before an interview. No personal behavior questions are asked, says Brian Rogers, a human resources manager in Beaverton, Ore. Since the program began Sept. 1, more than 4,500 have logged on. It gives them flexibility,'' says Brent Inman, recruiting director.
Some employers claim impressive results.
The company is also using computer programs for exit interviews and satisfaction surveys given to recent hires. Someone who has been with the firm more than 45 days, for example, may be asked via computer if they're thinking of quitting.