Surveys are completed by each member of the team, and a 23-item companion survey is completed by key observers the team chooses.
Observers can include suppliers, customers, or coworkers who are outside the team.
The TDS instrument is used by organizational psychologists and human resource professionals in a wide range of organizational settings. Identifying team strengths and weaknesses. Stimulating discussions about critical team performance issues. Focusing action planning to help improve team effectiveness. Supporting total quality management and continuous improvement initiatives by providing teams with feedback about how they are meeting the needs of internal and external customers.