The audit is designed to probe how deeply people in your business have adopted the attitudes that will be necessary to succeed in the emerging competitive battleground. This section helps you to determine whether your company has sufficiently developed those capabilities.
Some businesses are inherently more vulnerable to Internet-based onslaughts than others.
This section is designed to help you think through the degree of your business's vulnerability to rapid Internet-based change. This section, in a sense, returns to the start of the audit. My research indicates that companies that succeed in adapting their businesses to meet online competition have a game plan and people in place with designated responsibilities.