Coordination technology is defined as functionality that enables or supports the interactions of multiple agents in the execution of a planning or design task. Organizational dimension is defined as functionality and associated policy or procedures that determine the environment in which production and coordination dimensions will be applied to the planning and design process. Each of these subdimensions is composed of a number of subdimensions. Production consists of representation, analysis, and transformation. Coordination consists of control and cooperative subdimensions.
Organizational dimension consists of support and infrastructure.
Our study empirically tests the above model by using a randomized mail survey in the context of CASE technology. The limited length of the questionnaire did not permit the inclusion of all the functionalities. The questionnaire was validated in two stages. In the first stage, three IS doctoral students reviewed the survey instrument for the content coverage of the domain of different constructs. One POM doctoral student reviewed the instrument for the clarity of the questions asked in the questionnaire.