If you are getting frustrated, do something else for a while. Sometimes with a fresh attitude, the solution becomes obvious. Most software has extensive help built into the program. Often the help is context sensitive, meaning that it knows what you are currently doing and will start out in that help content area . There are usually searchable indexes and clickable related links that can aid in finding answers quickly.
Most companies now maintain extensive help systems on their web sites .
Often complete manuals and the latest versions of software are available. Sometimes there are even areas devoted to supporting instructional uses for the product. The school district web site will be including more support over the course of this school year. When seeking help from others, try to define the problem as precisely as possible . Copy down the exact wording of an error message.