This Rider's Guide is intended to provide the eligible rider, parent, guardian, personal care attendant and agencies with a handy reference to using TheHandi-Van. TheHandi-Van is the City and County of Honolulu's paratransit service for persons with disabilities who are unable to ride TheBus. TheHandi-Van provides comfortable, safe, and reliable transportation services throughout the island of Oahu. TheHandi-Van is driven by highly trained and dedicated Operators driving quality vehicles.
Operations is coordinated by a top notch reservations and dispatch crew.
Please use this Rider's Guide to help you better use TheHandi-Van. We hope that you will find the system both convenient and reliable for your basic public transportation needs. Simply call TheBus Pass Office or the Eligibility and Registration office and an application and information packet will be sent to you. Applications and information packets are also available at Satellite City Halls and at the Social Services Department of major hospitals on Oahu. The individual may now obtain a Paratransit Photo Identification card and use TheHandi-Van.