When you have made your choice, click on the small radio button found under the thumbnail pic. This will then select your final card image. If you do not select one, a card from the category will be pre-selected for you. Now proceed to fill in the form spaces with the details of the recipient's email, yours, and both names. You must fill in the email spaces very, very carefully, as this must be exactly the same as original email address, no extra spaces, no illegal characters, etc.
Many people make mistakes in the email area and the card is lost.
Once a card is lost like this, we are unable to retrieve any of the data. Now you can write a message in the text area, add a header or music by selecting from the appropriate drop down menus. Both the music files and headers are able to be previewed by clicking on the links, before you make your final choice. To retrieve your greeting card You should be able to click on the link in the email that came telling you that a card was waiting. If this is unsuccessful then wait an hour or two, then try again.