We turn over all the raw data, along with recommendations for changes and improvements. Sitehero has a proven process, methodology, and templates already developed for comprehensive usability testing. We also produce videos of the usability test so you can see first-hand how your site or software is used. Process top Sitehero can assemble users of any demographic for site-specific focus group testing. We issue surveys and questionnaires as the test group performs a variety of functions on your site.
Qualitative discussions are video-taped during and following the tests.
At the conclusion of the focus group, Sitehero provides you with direct insight into how your site is perceived and used. Completed questionnaires and surveys are turned over to you to provide you with further insight into our process. Additionally, CD-ROM and VHS versions of the entire usability test can be prepared as part of the service. The final deliverable is a complete analysis of the usability test based on your requirements.