Form strategic alliances . Alliances can be trade associations that work closely together. Deliver highest quality of internal service . The goal for IT should never be to have a showcase of the latest technologies in order to impress business colleagues. The focus should be building an organization that can effectively support an organization's ability to do its job.
Quality of service encompasses both timeliness and usefulness.
Recruit quality staff . Without a capable staff, the quality of service and ability to respond to change will falter. Imagine building an edifice on quicksand. Because so many organizations rely on IT for any operations, IT is the foundation of the corporate structure. Retain best staff .