We can therefore provide account holding customers with the PubEasy Online Ordering and Enquiry service. Set up by Macmillan Distribution Ltd in collaboration with Vista and Whitaker, the site aims to provide our customers with a high level of customer service and fulfilment over the Internet. Future links to publisher sites for more detailed title information are planned. Once a title has been located by enquiry search, the customer may order it or add it to a 'shopping basket' of selected titles for later review and order confirmation. Alternatively a fast ordering method requiring only the entry of an ISBN and quantity is available where speed is important.
Optional acknowledgement is available on the screen or by return E-mail.
Order Reference to determine the current status of their orders, including delivery dates and signatories. This may be extended in the future to allow them to cancel or amend the quantity of their back order.