And so our success rate is much higher because of the training. When they come out on the desk, they are still not performing the job completely. That is part of the learning process. It's very low, extremely low. I'll bet it's less than 5 percent.
People come here and they stay for a long time.
He's the manager and they are service reps. It's a real family. At this particular call center calls could be coming from Amarillo or Austin, could be coming from San Antonio, the Rio Grande Valley, could be coming from Lubbock, Odessa and El Paso. Right, additions, changes, new service or moving to one location after another. We have 170 people, all full-time.