Volunteers on duty turned away one woman who came in more times than she should have. The woman cried and was angry, but they explained that there had to be rules so there would be enough for everybody. The language barrier can present problems, but there is usually a volunteer around who speaks Spanish. If not, there are other agencies that can be called that can provide an interpreter, Rasmussen says. The same rule for donations in furniture applies here - all the things must be neat and clean, not torn or dirty, and wearable.
Many people come to the clothing store for clothing to wear to job interviews.
If somebody comes in who needs a size 8 and there's not one on the rack, a call to some other local agencies such as Goodwill and Salvation Army might locate the correct size. The individual can go over and get it, free. In the winter there seems to be a lull. Then in spring when people start cleaning out things we start picking up. As it is now, the furniture and clothing stores are not making a profit, but they're not costing much to operate.