Depot Reimbursement Hotline can also assist you in processing initial claims. Insurers may deny claims for a variety of reasons. Often, physicians can successfully appeal denied claims if the treatment is medically necessary and given for the appropriate indication. The following may serve as a guide to appealing denied claims. Often claims are denied because of missing identification numbers, patient names, or signatures.
Review claims for submission errors before resubmitting.
Depot Reimbursement Hotline can assist you in following up with insurers and submitting the necessary documentation. If you have ruled out claims submission errors, you may need to support the claim by documenting medical necessity. You also may advise the patient to call the insurer to request a hearing. The insurer may ask for a copy of the paperwork, so be prepared to submit the materials again. Step Four Encourage patients to contact their benefits office regarding denied claims and talk to the benefits manager if necessary.