Follow the contact instructions for each apartment. Be persistent with answering machines. Be very polite and respectful to all the persons who are present when you view each apartment. That includes the doorman, manager, owner, and anyone else. If you are told an apartment has been rented, ask if any other apartments are available.
Many landlords own more than one building.
If you're not getting top-notch service, tell your broker that you're not happy or find a new broker. And feel free to use as many brokers as you can fit into your schedule. With our counseling services and customized registration system, you won't waste your time looking at apartments that don't meet your needs. Record all the necessary numbers, including rent and related fees. Note whether or not utilities are included, whether there's convenient transportation, and what the view is like for each apartment.