They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications of employees assigned to this job. If you possess these traits and are excited about an excellent opportunity for growth in a rapidly moving industry, we would like to talk to you. Acts as key member of Customer Care team and primary interface to the MegaPath customers via phone and email to effect fulfillment of orders. Works directly with customers to assist business and residential customers with fulfillment of orders for DSL service, including collection of detailed information to categorize request in order to determine method of effecting service. Keep track of order and provisioning process, communicating status to customers and answering their requests for information and service 3.
Position requires strong organizational skills with emphasis on detail and accuracy.
A minimum of one year experience in order administration is required. The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications of employees assigned to this job. If you possess these traits and are excited about an excellent opportunity for growth in a rapidly moving industry, we would like to talk to you. Acts as primary interface to the MegaPath customers via phone and email to effect real time problem analysis and resolutions.