This cuts down on confusion for the visiting mothers. They can, however, send a private message to the chat Leaders letting them know they are present. Input from Leaders who are chatting incognito is appreciated. Sometimes there are issues that cannot be addressed in a simple manner during a chat. Some concerns are too extensive or the problems and their resolution might be too time consuming for the chat environment.
Online chats have limits.
Online Leaders are unable to view the nursing dyad in action and issues like proper positioning are complex to describe in words without visuals. Leaders frequently recommend that a mother contact her local LLL Group for more help. Additionally, online Leaders advise mothers with medical issues to check with their health care provider. Typical chat questions are similar to what you might hear in a phone call or during a local LLL meeting. Online Leaders have dealt with everything from sore nipples to lack of family support.