Perform a competitive analysis. Perform user interviews and surveys. Conceptual Design Sketch out a site design and architecture at an abstract level. Conduct a task analysis to find critical features. Evaluate usability through focus groups, user tests, and walkthroughs.
Production Create the final product.
Evaluate functionality through testing, quality assurance, usability testing, and field testing. Launch and Maintenance Launch the website. Maintain and refine with user feedback. Evaluation occurs at every stage of the process. Similar types of evaluation can occur at different stages of the design process to keep in mind the goals of the project and the users' needs.