The policy of the Department for annual maintenance contracts for ADPE is that they will be used only when in the Government's economic interest. Preventive maintenance is the responsibility of agencies following the manufacturer's User's Guide or Operator's Manual.
Operators are to protect manufacturers' warranties when performing preventive maintenance.
Before contracting for maintenance, agencies must assure that benefits show clear economic value. For costs, combine agency- wide needs. Maintenance cost benefit justifications will be retained in the procurement files of the ordering agency. Technical approval and Delegation of Procurement Authority is required and defined in DR 3130-1. When buying maintenance services for hardware, use object classification codes assigned for office equipment.