Employees at this level may also need advanced word processing skills, knowledge of specialized software and technical terminology. At the this level, incumbents process work and make decisions based on clearly defined criteria. They communicate the reasons for decisions and actions, but they generally do not explain or justify procedures. Basic skills in word processing and the use of other office equipment are typically sufficient. Prepares written and oral replies on a wide range of subjects.
Responses are often non-routine and explain procedures and the rationale for decisions.
Processes applications for services based on procedural knowledge of a specific program. Gathers, verifies and summarizes data for fiscal and administrative reports. Prepares complex schedules using specialized software. Prepares consultant contracts and internal requisitions, pays consultants, special speakers and venders according to established procedures. Prepares packets of information for special committees, customers and staff.