Working Together Dr. Terry Bergeson State Superintendent of Public Instruction Jane M. Gutting, Ph.D. Associate Superintendent Douglas H. Gill, Ed. When parents and school personnel disagree about the educational program for a student with disabilities, either party may request a mediation. Mediation is voluntary for both parents and districts. Mediation sessions are completely confidential and are available statewide at no charge to parents or school districts.
Mediation can help parents and school personnel resolve their education disagreements.
Mediation is a form of dispute resolution in which a trained, impartial mediator assists disputing parties in a collaborative problem-solving process. Mediators help parents and school personnel resolve conflicts, clarify issues, and develop mutually acceptable agreements to best meet the educational program of the student. A mediation session is more structured than a parent' school conference but less formal than a due process hearing. Provide participants with uninterrupted opportunities to present their point of view. Encourage mutual problem-solving efforts.