Online Books, journal articles, and technical reports on transportation research from the 1960's to the present. Airline Customer Service Plans Describe what the carriers will do in areas such as flight delays, cancellations, on-aircraft delays, refunding and customer complaints. Domestic Airlines Travel Consumer Report - DOT Monthly report on flight delays, mishandled baggage, overbookings, consumer complaints, disability complaints. Aviation Safety Statistical Handbook National airspace incidents and accidents. Census of Transportation and Warehousing Sector includes industries providing transportation of passengers and cargo, warehousing and storage for goods, scenic and sightseeing transportation.
Most data is available free online.
The Association of American Railroads represents North America's major freight railroads and Amtrak. Transporatation Institute Maritime industry research group provides statistics on foreign and domestic deep-sea shipping and cruises, Great Lakes and inland waterways barge and tugboat operations and passenger vessels. The MEL server is hosted by Merit Network . Institute of Museum and Library Services.