Your customers are being paid to find the solutions so their organizations can achieve their objectives. That's their role. Please describe the three top objectives you are responsible for. Please describe the three outcomes you are most interested in seeing. A major financial services organization trained its brokers to spend a great deal of time in the initial meeting trying to build up relationships with small talk.
Prospects tend to view icebreakers warily.
In today's market, people don't have time for relationships that won't help them get to where they are going. What I taught their brokers to do was very different. After they introduced themselves, shook hands, and offered just a little background about their organization, they moved to an issues-based question that focused on the prospect's needs, fears or desires. The way the prospects interacted with salespeople was dramatic. Asking an issues-based question brings the wall down.