IIBP indexes approximately 150 publications, and provides fulltext coverage of 25 core Black Studies periodicals from1998 forward. For the most part, competitive products complement Ethnic Newswatch rather than duplicate content and scope. Some of the citation databases that complement Ethnic Newswatch include HAPI Online , the Web version of the Hispanic Americans Periodicals Index, Index to Jewish Periodicals, Bibliography of Native North Americans, Black Studies on Disc , and Chicano Database . A recently added publication to the database is Tribal College Journal . A major strong point of Softline Information, Inc., is its excellent customer service and technical personnel.
Onsite training is made available free of charge.
A variety of clear, concise, and explicit print documentation is provided to subscribers. Institutional subscriptions allow use by any current patron of the institution, including remote access, provided the institution can authenticate remote users. The preferred method of access is by the institution's IP range. If this is not possible, a user ID and password are provided. Usage statistics are provided quarterly or monthly by email.