If you want to grow, the first step is either to create or revisit the mission statement. A mission statement tells everyone the purpose of the organization. I see mission statements on a lot of brochures and Web sites these days. Many organizations do not have mission statements. Frankly, if that is the mission statement of your company, you ought to suggest to the boss that everyone get dark ski masks and guns and be dropped off at the nearest bank.
Mission statements define values, direction and standards for organizations.
A good mission statement will also orient the company to the vision. Establishing or reviewing the organization's vision is the second step. Most companies and most people do not have visions. These individuals have no vision, no destination, without goals. Before the sun sets today, write down where you want your business and your life to be in five years.