Metaphors illuminate both types of information. Props are a way of thinking metaphorically. They can be toys, gizmos, costumes or tools that are generally recognized. Children's toys, such as Tinker Toys, are great because they suggest construction, show how parts relate to the whole, and indicate shape. They are light, portable, and familiar.
People remember stories and anecdotes.
Stories express cultural values. They are an excellent way to reinforce and explain the Overview. Use personal experiences or variations movies and TV shows for your stories. Training handouts can take the form of job aids, reference tools, charts, diagrams, manuals, or directories and can be posted on a Web site or on the organization's intranet. Include a list of the trainees in the handouts so they can contact one another to form a learning community.