The results have been remarkable, thanks to the hard work of faculty, staff, and management of the two hospitals. The two hospitals are only six miles apart, but at times throughout their histories, they might as well have been 100 miles apart. The possibility loomed of significant reductions in revenues that could seriously affect Emory's core missions in patient care, research, and education. Swift, but smart change was required. It began in 1995 with the appointment of veteran Crawford Long administrator John Henry to oversee both hospitals.
Most departments have consolidated leadership and operations, while others have been redesigned.
The hospitals continue to emphasize cost cutting by eliminating duplication and standardizing supplies, policies, and procedures. Securing and maintaining excellence has been the motivation for every change made. These efforts have paid off. And they have provided flexibility and new opportunities for nurses and other health care staff. Most important, patient satisfaction surveys say we're doing a good job.