They will be given a welcome pack and have the opportunity to ask any questions and share any relevant information that will help with the care of the child. The allocated keyworker will then arrange further visits for the child. Where possible visits should commence two weeks prior to child s start date. The childcare service operates an open door policy and parents are welcome to visit at any time. However until the child is confident at nursery it is advisable not to visit frequently as this is very confusing and unsettling for the child.
Parents are able to phone the nursery to ensure the child is happy.
If at any time a child is inconsolable the parent will be contacted.