People are increasingly eager to use computers to prepare and file their taxes.
The IRS continued to see strong growth in e-filing, reaching record levels. The combination of computer and telephone filings was up 20.4 percent, to 34.9 million. This increased e-filing has a positive impact on IRS processing centers, where employees can more quickly handle the remaining paper returns. Another 1.4 million taxpayers who did their own returns used E-file Customer Numbers the IRS had sent them. This was about 28 percent of the e-filed returns done by taxpayers themselves.