She refused to accept the position. Royal Diamond is a casino located in downtown Vancouver. It employs about 200 employees. The Table Gaming Department, in which the Complainant worked, employs about 130 dealers. Dealer supervisors, each of whom supervise from 2 to 4 tables, supervise the dealers.
Pit bosses supervise the dealer supervisors.
There are two pit bosses per shift. They report to the floor managers who, in turn, report to Ms. Fong. She reports to the president of Royal Diamond. Sometimes the casino does not know until the last minute that a fill-in is needed. On such occasions a dealer will be bumped up to fill in for the dealer supervisor.