Go to top 2. A critical incident is a situation faced by employees at work that may cause them to experience unusually strong reactions which have the potential to interfere with their ability to function adequately either in their working or personal environment. Go to top 3. Go to top 4. All Agencies within the ACT Public Service have the potential to be involved in workplace events which may result in a critical incident.
Risk management requires an assessment of the potential for critical incidents.
Go to top 6. Each agency should develop a strategy to activate the most appropriate response to all workbased critical incidents. An example is at Attachment A . The above interventions must provide access to follow-up support as required. Go to top 7.