The basic relationship between program and family is one of equality and respect. The program's first priority is to establish and maintain this positive relationship with families. Participants are a vital resource. Parents serve as resources for each other, participate in program decisions, and advocate for themselves in the community. Programs are community-based and culturally and socially relevant to the families they serve.
Programs are often a bridge between families and other services outside the program.
Parental education, human development, and skill-building are important elements of every program. Programs are voluntary. Seeking support and information is viewed as a sign of family strength.