The percentage of resident records that reflect communication with the resident's family before and after a care-planning conference. The number of reviewed records that reflect contact divided by the total number of records reviewed. Other influencing factors. There is no family available, or family involvement-is not desired by the resident. Resident Satisfaction with Choice.
Residents are satisfied with the degree of choice available in everyday matters in the home.
Important aspects of care. Greater control over one's life is presumed to contribute to social and psychological well-being. Though social work is not solely responsible for positive or negative outcomes on this dimension, one function of social work is to identify preferences and individuality in the psychosocial assessment and to facilitate choices through working directly with residents and their families, educating and sensitizing staff, developing mechanisms for choice, and working at policy levels in the home. The average degree of resident and surrogate satisfaction with choice in everyday matters in categories such as care routines, roommates, room arrangement, foods, and activities, as reflected in a standardized response questionnaire. Needs empirical determination.