A friend I met there was a director here at MindSpring. Because of the merger they wanted someone to head the units at both companies. They wanted someone that could handle people in crisis situations. We get some real cuckoos. We need people that already know how to handle escalations.
People go nuts in the newsgroups.
It's like road rage. They go into a newsgroup about the Beatles and they're talking about Nazi Germany. People complain and we warn them. They scream that the Internet is free. They think they're masters of the universe and we slam down on them.