Implementation Share information about upcoming events. Promote or organize group attendance to selected events. Continue special set-aside funds from the campus Professional Development funding program for technology training and workshops. Design position descriptions to include a preference for IIT experience or interest whenever appropriate. Provide technical support for campus computing and instructional equipment.
Objectives Provide reliable network and client workstations.
Implementation Work to ensure that the network functions at a very high level of reliability and speed. Work to ensure that the client workstations function at a high level of reliability. Provide service in a timely fashion. Implementation Respond to network problems within two workweek hours of notification of problem. Restore network functionality within four hours of response if problem is located on campus.