In Microsoft Outlook 2000, you can choose whether you want to use Microsoft Word as your default e-mail editor, and you can choose whether you want to send messages as plain text, HTML, or Microsoft Outlook Rich Text. You can use any of these message formats with either Outlook or Word as your e-mail editor. You can always create a single message in a format or e-mail editor other than the defaults that you've chosen. On the Actions menu, point to New Mail Message Using , and then click your choice of message format or e-mail editor. When you use Outlook to compose messages, you can switch between HTML, RTF, or plain-text editing any time, even in the middle of writing a message.
Outlook generates and tracks Internet-standard read receipts.
Contacts Use new Microsoft Outlook 2000 features to manage your contacts list. You can create custom distribution lists consisting of contacts from one or more Contacts folders and the Microsoft Exchange Server Global Address List. Keep track of all e-mail, tasks, appointments, journal entries, and documents related to a contact. For example, you can easily see all upcoming appointments and tasks related to a particular contact. You can also open a contact from any related item.