If you are not sure what direction to take, solicit assistance from your supervisor. I need you to be here when scheduled. I won't be missing any more work. These six techniques can be used together or separately, depending on the conflict. The best way to approach any conflict is privately.
Public displays can create greater tension and aggravate the original problem.
Tips for Conflict Management 1. Anticipate the listener's interpretation of your statement. Don't forget to listen to the body language of the person being approached. Focus on the priorities. Promote positive behavior change through coaching.