Strong writing skills can often be the tiebreaker in selecting a new employee if all other skills are equal. Sometimes the cover letter accompanying your resum is used to determine your writing skills. Very few people are born knowing how to relate well to others. Smile - A smile shows that you like yourself, you like your current place in the world, and you are happy with the people you are interacting with. No one will say you are crabby if you are smiling.
Most people prefer to talk rather than listen.
Encourage others to talk about themselves. If you are nervous and talk too much about yourself, it can be interpreted as arrogance. Ask an open-ended question and let the other person begin talking. Remember names - A person's name is to that person the sweetest and most important sound in any language. You can never say someone's name too much.