A mediator does not resolve the charge or impose a decision on the parties. Instead, the mediator helps the parties to agree on a mutually acceptable resolution. The mediation process is strictly confidential. Advantages of Using Mediation Mediation often saves time and money. Mediation is a confidential process.
Mediation helps maintain relationships between the parties.
Mediation strives to treat both parities in an equitable and fair manner. Mediation is offered by the EEOC, as well as other trained mediators and community dispute resolution organizations. An evaluation of the pilot programs indicated that mediation was a viable alternative to the traditional investigatory methods employed by the Commission. Congress funded expansion of EEOC's mediation program in October of 1996. By the end of Fiscal Year 1997, each EEOC district office had a mediation program in place, supplementing its internal mediation staff with pro bono and contracted mediation services available within its jurisdiction.