Following that training, they will be appointed as a Problem Solving Committee at the facility level. Each Security Unit grievance received at the first step of the grievance procedure will be referred to the facility Problem Solving Committee for review. Operating within the time frames of Step 1 of the grievance procedure contained in Article 7 of the Agreement, the Committee will review the problem and seek a consensus for its resolution. If a mutually agreeable solution is found, it becomes the Committee's recommendation to the facility head for consideration when issuing the Step 1 decision. If not resolved, the report of the Committee's findings will be submitted to the facility head for his information.
Reports are to become a permanent part of the grievance file.
A Liaison Committee consisting of one representative from the Union and one representative from the Employer is responsible for setting the objectives, policy, responsibilities, training schedule, administration and process used by the Problem Solving Committee. A monthly report will be developed by the facility head or his designee, indicating all resolved issues in one section and issues not resolved in a separate section. Copies of these reports should be forwarded to the Liaison Committee. There will be a quarterly review of the process and reports submitted by facilities. This effort will be continued at each facility where initiated.