This work involves responding to telephone callers and greeting visitors to a department or division. Work includes responding to questions, taking messages, referring callers, and opening and distributing incoming mail. Discretion is required when giving or receiving information.
Records calls in a manner designated to relay messages and to provide a permanent record.
Opens, logs, sorts, and distributes the division s or department s mail. Enters and retrieves computer data. Separates law book billing invoices and places books shelves. Provides forms and information to callers, mailing them if requested. Performs other duties as assigned or as the situation dictates within the scope of this classification.