All they do is pass around copies of things we wrote, or the builder wrote, to us and the builder, as if we haven't already seen it. When you try to check on the reliability of a business with the BBB, all you get is an automated phone system where you have to enter the business' phone number. Well I have a concern that our BBB does not carry the complaints on their system or advise the public of old complaints . I have a pending issue with a local auto repair shop. It turns out that this vendor has had past legal problems, adverse verdicts, wronged other consumers, etc.
None mysteriously appear.
I'm wondering if the BBB has responded in any manner to your BBBisaBust web pages. I wish you good luck. Some BBB charge a fee to provide information about companies to consumers. Chicago, Illinois for one 2. BBB will not tell the consumer the outcome of any complaint against a company or whether that company has had the same complaint filed in other states.