The PAC Representative acts as a liaison between the facility's patients and the Network. They try to have a Spokesperson on each dialysis shift to let patients know of Network resources and facility information as well as learn of patient concerns. The Councils meet once a year in a Network-wide meeting to talk, exchange ideas, and plan activities such as patient workshops. All patients are welcome to attend the PAC meeting. The date and location are published in the patient newsletter, Renal Outreach , and the information is sent to the social workers and PAC Representatives.
Patients can write articles for the above newsletter or ask questions through it.
New resources and patient stories also are featured in the newsletter. It also can provide input for those who are experiencing a crisis or are making changes in their lives. People interested in offering peer support attend a one day training program to learn about additional resources, communication skills, problem-solving approaches, and the do's and don'ts of volunteering.