Supervisory training is essential. The current supervisory training programs have been revised to include a combination of technical and interpersonal skills. There are modules in interpersonal skills such as coaching in addition to the technical part of the training that deals with the North Carolina system. The intent is to show the value of the training so that people want to be part of it. George Worsley is not willing to make supervisory training mandatory.
People are usually resistant to mandatory training.
We want the participants to be enthusiastic about participating. Human Resources makes visits to different departments to determine training needs and to encourage training participation. Human Resources requests assistance from the Senate to help promote the benefits of training in our own areas. Training is not always the intervention needed when there are problems with supervisors. It is the responsibility of the supervisor's superior to report problems to Human Resources to determine an appropriate action.