Most online operators seem to be in hiding.
TED - I always maintain that honesty is the best policy. All our efforts from the beginning of this project have been to be as open as possible with our customers. I believe that the personal touch is a major factor in making people feel comfortable and secure. Although I did not like the idea of a photograph being placed on our website, it does help to create the realism of a land based casino where the managers are recognizable and approachable. It makes a lot of difference when you can put a face to a name and it helps communication to be a lot more relaxed.