There are more services firms to choose from than ever.
More choice is good-but it can also be overwhelming.
By Bruce Caldwell and Marianne Kolbasuk McGee ervices firms are more important to IT managers than ever. They provide help with strategy, new technologies, and other key issues. The good news is that the number of IT services firms is growing, and there's no shortage of choices. That's also the bad news. The huge number of IT services vendors means evaluating, selecting, and managing outside help is becoming an overwhelming task, say technology managers.