Information systems are more than just technology. They include everything associated with discrete sets of information, including the people and money devoted to that set. For the purposes of this discussion, information systems may be considered as functional area systems, like the Personnel Data System or the Global Command and Control System. Processes include the actual transformations and activities performed and the mechanisms that act on information, including both technology and people. Processes are subdivided by activities and tasks which may be mapped in great detail.
Procedures are the rules that govern processes.
More specifically, procedures limit action. They specify how long we must store certain types of information, how we're supposed to manage LANs, what electronic mail may be used for, and how to protect classified information, among others. The hardware and software operated by a Federal agency or by a contractor of a Federal agency or other organization that processes information on behalf of the Federal government to accomplish a Federal function, regardless of the technology involved, whether computers, telecommunications or others. This is where we're seeing the most opportunity and the most chaos. Dramatic advances in technology have profoundly affected every aspect of interpersonal and administrative communications.