Some states have very little in the way of public records online. They have their State Home Page that may give out contact information for their various agencies. Most courts and agencies that are online update their records. If the county or state is contacted directly for information, there must be a request. If you plan on calling them, get a cup of coffee and prepare to be on hold for awhile.
Most government offices have a myriad of different menus that offshoot from the main menu.
It can be quite confusing to someone that is not used to making these inquiries. Have a pad and pen nearby to make notes. Most people are uncertain as to exactly what information about someone they want or need to know. You may have to make several requests to many different courts for different types of information to answer what seemed to be a simple question. This process is further complicated by common names and therefore other identifying information must be produced to assure you have the right party.