The company will replace tires for free or reimburse consumers for other brand tires. Most of the tires were sold as replacement tires for light trucks and sport utility vehicles and not as original tires on new vehicles. The company will replace the tires for individuals or companies, regardless of use and condition, and without a pro rata payment. Customers will not be charged for mounting, balancing, valve stem, sales tax, or disposal fees. The company will select the brand and type of replacement tires.
Reimbursement is likely to take four to six weeks.
Second, call the Attorney General's Office or go to our web site for a full list of the tires. Any of these sources have information to help people get off of these tires.