The library primarily served defense workers from nearby shipyards and aircraft plants. Featuring 4,000 square feet of program space with expanded areas for seating and collections, the library provides upgraded technology services and equipment, and a special youth focus area. The library is part of the NewHolly Neighborhood Campus project, which also features a branch of the South Seattle Community College and numerous community services. The NewHolly Library offers a wide variety of books, videos, newspapers, and magazines in different languages. In addition, the library offers materials on English as a Second Language, jobs, education, and how to attain citizenship.
Patrons have access to the Internet, a word processing computer, a photocopier, and a computer lab.
The NewHolly Library has a variety of programs for children and teens throughout the year. Toddler and preschool story times are held on a regular basis. Computer classes are offered in the lab throughout the year.