She said that people's experiences are a very big part of that change and growth. Which is why it is important for people to speak up, add their voices and be counted as a force for change. Administrators have a vested interest in maintaining the status quo. However, allowing the recommended version to go through would have meant that what was considered a sin one day was okay the next. Change challenges certitude and beliefs.
People are fearful.
The several examples mentioned by the audience did show awareness of tangible changes on all fronts, despite stubborn resistance. Gramick ended her discussion by relating an anecdote. On a flight to Europe with her superior, she thought she recognized a clergyman a few rows behind them. She walked back. There were two empty seats next to him, so she sat herself down and engaged the gentleman in conversation.