As such, e-mail usually is a less spontaneous form of communicating than speech. Some even experience it as a creative work, a gift sent to one's internet pal. It's a piece of oneself that experienced e-mail users enjoy constructing. The quality of the relationship between e-mail correspondents rests on their writing skills. The better people can express themselves through writing, the more the relationship can develop and deepen.
Poor writing can result in misunderstandings and possibly conflicts.
In the absence of an accurate perception of what the other is trying to say, people tend to project their own expectations, anxieties, and fantasies onto the other. A disparity in writing ability between e-mail partners also can be problematic. The equivalent in in-person encounters would be one person who is very eloquent and forthcoming, talking to another who speaks awkwardly and minimally. The loquacious one eventually may resent putting so much effort into the relationship and taking all the risks of self-disclosure. The quiet one may feel controlled, ignored, and misunderstood.