W e wrote this book because we're alarmed. Instead of getting more done with less, as so many public officials promise, less seems to be getting done with more. From talk radio to newspapers to Internet web sites, dissatisfaction bombards us from every point on the political spectrum. Cynicism is at an all-time high. What concerns us most, however, aren't so much the problems but the proposed solutions.
People talk about reinventing or reengineering or revitalizing government.
A whole industry of consultants and politicians and writers has been built on buzzwords that promise to fix government. We offer something different. Every November they elect a bunch of people who have never done this before. And each newly-elected official brings unseasoned political appointees to head agencies, direct divisions or serve as staff aides. The system has great benefits.