Contact us with your best description and we will try to locate it for you. We can e-mail you a picture to verify that it is the correct item. Most lamps and fixtures are shipped directly to you from the factory. We place the order for the item on the same or next business day. In most cases, it takes between 2 to 4 weeks to receive your order.
Most factories manufacture their products to order.
We will contact you regarding estimated time of delivery and will try to work within your schedule as best we can. Sometimes it will take longer than our estimates. In those few cases, we will keep in touch with you and the factory to resolve the delay. As far as lampshades are concerned, most are shipped within 2 weeks. We stock more than 4000 shades and if it is on hand, it will be shipped immediately.