Each organization has specific measurement needs at a given point in time. Measures should address financial results, supplier performance, computer systems, and internal practices and policies. Measures must change frequently. Trend analysis often is useful. Measures should not be overdone or underutilized.
Measures are only tools.
Benchmarking is a source of new ideas and measures. Senior management must see value in the measures used. Measures can show the effectiveness of purchasing, and identify areas needing improvement. Ensure the credibility of measures. Continuous improvement in purchasing depends on measurement.