Many end-users also have their own websites. The majority of users are concentrated in the major cities of Sofia, the capital, and the regional economic centers of Plovdiv, Varna and Burgas. The smaller cities and towns may have fewer than 100 users each, where the lack of economies of scale keeps the prices of leased lines to ISP's much more expensive, thereby affecting the cost of dial-up connections. There is a trend for considerable growth in the number of end-users in Bulgaria. With the improvement of the telecommunications infrastructure in the country and increase of the speed and quality of telephone connection, more and more private individuals and businesses will get access to the Internet.
Most personal computers have internal modems and thus are ready for Internet connectivity.
There is also a trend in Bulgaria, when big companies, banks or government ministries develop new information technology projects, that Internet services play an important role. In particular, banks, the Ministry for State Administration, the National Social Security Institute and the Tax Administration will have to work extensively on the development of their regional infrastructure. This will increase demand for Intranets and Extranets and may offer significant business opportunities.