As the first server would have occasional hard drive crashes, especially during file defragmentation, a work-around solution was found to avoid this problem. The first server was replaced in February of 1995 by a Pentium 100MHz Pentium CPU, 16MB of RAM, and 1GB SCSI hard drive, and an internal tape backup unit. The machine has operated to date without any problems. SANO records over 970 page views per day and is currently referenced by over 1000 sites including CCSA and Health Canada . As SANO's audience is really threefold information presented on the WWW must reflect the different information needs of its users.
Professional users come from a variety of organizations, agencies and fields of interest.
As SANO is considered a service under the Ministry of Health French Language Services Act, information must be provided in both French and English. This section was developed in the summer of 1995 to provide information to French speaking users. This is not a parallel system since not all information received or requested by SANO staff is translated. All available previously translated materials are posted in this section such as news releases, public information materials and training information. SANO's system prompts and user manual are currently being translated and further enhancements are planned for the coming year.