All returns must be authorized by PC Connection within 30 days of the invoice date. After 30 days, the manufacturer's warranty process must be followed. Due to restrictions placed upon us by the manufacturers, computers and printers are returnable in the first 30 days for repair only . Computers, printers, LCD projectors, and Quark products are not returnable for credit or exchange. Items must be returned within 10 days after receiving your RMA and must be packed in the original, unmarked packaging with manuals, software manufacturer documents and registration card intact.
Most manufacturers offer a standard warranty against defects.
Such warranties typically cover the product for at least 30 days from the date of invoice. To look up basic warranty information, find the product using one of our searches and click on the product name to bring up the product's information. This guarantee ensures your complete satisfaction with the product you ordered. In accordance with the MBG terms, we will refund or exchange covered items returned within 30 days of purchase. To qualify, merchandise must be in 'like new' condition and possess all original documents, accessories and packaging.