If this is the manner in which his most valued members are treated, what sort of treatment are we outsiders to expect. That might have been a bit of an overstatement, but questions about ULS to ARRL do suggest that not everyone in the Amateur Radio community has a handle on the system. The ULS recently added filing capability via the Internet. Some confusion remains between ULS registration and ULS filing. The FCC maintains it must collect SSNs under provisions of the Debt Collection Improvement Act.
Registrants also select a password so they can access the system.
Amateur applicants who appear at a volunteer examiner session are automatically registered in the ULS when upgrading or qualifying for a new license. The ULS site permits you to update your registration information, but doing so does not change your FCC licensee record. That requires filing an application. Filing includes such things as applying for a vanity call sign, renewing a license, or changing a mailing address. The ULS home page has instructions to accomplish these and other application functions.