New language allows oral complaints as well. The Department must investigate all complaints and prepare written statements of its findings. A list of deficiencies should be provided to the company within fifteen days. The company may file a plan of correction or appeal the findings. Section 197.440, RSMo, currently deals with suspension and revocation of licenses.
New language provides for prompt and increased sanctions for repeated incidences.
A company may not reapply for licensure for six months following sanctions. Licenses will not be awarded to persons convicted of offenses related to home care. The Department may waive these restrictions for good cause. Section 197.445, RSMo, gives the Department rulemaking authority and requires rules for the three categories of home care services. Section 197.450, RSMo, creates the Home Care Advisory Council to consist of ten members.