All of our manufacturing specialists have been in the manufacturer's shoes at one time. We can often tell if a quality problem is the result of inferior materials, an equipment malfunction, or, as is frequently the case, a training problem. And it's not always the worker on the lowest level in the process who needs training. If, for instance, a company doesn t know its defect rate, then the professional staff may need training to determine that. Often our questions lead to new methods or, in the best case, a new manner of thinking.
Most people equate training with putting people in classes.
Certainly that's one way, especially for people requiring such skills as reading and basic math. Training can be done via videos, CD-ROMs, and over the internet. Vendors can train staff on the operation of software, as well. Some of the best training can be offered by experienced members of your own staff. The best part is that training doesn't have to be expensive.