The carrier will bring a pre-paid shipping label. The system will be repaired and returned in 4-5 business days. In order to meet our manufacture return guidelines, no RA numbers will be issued beyond 30 days from invoice date. A Return Authorization number will be issued in 2-3 business days. The RA number expires 15 days from date of issue.
Product is to be re-packaged in the original manufacture's box.
Do not deface the box. A Credit Memo will be sent to IU's accounting department in 1-2 weeks upon receiving the product.