I was working in at the time I read the book. I came up with a world of really neat ideas for how knowledge could be shared within our learning organization and the University. I also recognized the value after reading this book in what could happen for our university if we could just get people outside of the technical support team sharing their individual knowledge of technology with others. The book first begins by describing how an individuals growth is stunted when their talk is limited. Talking is not the only important factor in good Dialogue.
Reflection is equally important.
This book is a guide on how to get dialogue flowing within the workplace. I found the chapter on Forums and Conditions for Dialogue helpful. This chapter gives examples like the future search technique for whole organization to have a part in learning together and creating strategy for the future . The Precious Present. This book has been fundamental in helping me to have what it takes to move forward and finish this Masters Degree Program.