Since the CA you hire may find herself having to re-explain or clarify what you have told a patient, clearmindedness is essential. Occasionally, patients will be too embarrassed to admit that they did not understand your instructions or explanation. It is then incumbent upon the CA to clarify the message in more simple language. This question should give you a clear-cut picture of what an applicant considers important. The qualifications they mention should, in a very general way, agree with those that you consider appropriate.
Perspectives differ when it comes to qualifications.
For example, the qualifications a layperson expects a doctor to possess incline to differ from what the doctors themselves consider proper qualifications. In this instance, since the doctor and the CA are on the same team, it is essential that they share the same standards of excellence. If possible, they should both hold a complementary opinion when it comes to a CA's qualifications. Teamwork is paramount. It is crucial that the CA you hire be able to get along with the other members of your staff.