Hancock said his focus will be to go after the cheaters. The auditor's office is currently assessing every state institution to determine which have good controls and which need improvement, Hancock said. If the controls are bad, we'll do more auditing and have greater oversight. Hancock said organizations that try to control people with rules will not succeed. Rather, he said managers must create climates where ethics and integrity are valued.
People look to their leaders to determine where the organization is at and where it is going.
They look to see when people come to work, when they leave and what they are doing. Hancock said organizations also must develop competence in employees through adequate training. Competence is the issue.