Technology is a great and powerful thing, but it will never take the place of having a friendly face sit down and give you a helping hand with your new service. If you need assistance getting on the Internet with your new computer, or maybe your just not sure how to change over from another Internet service, just let us know and we will schedule you for one of our Onsite Technicians to come by and assist you with your new account. After setting your system up, we will spend up to 30 minutes or more explaining how to use the basics of the Internet such as how to connect to the Internet, use your email, how to navigate on the World Wide Web, and answer any questions that you might have. We want you to feel comfortable with the services that we provide, and the best way we could think of to do that is the old fashioned way, with a handshake, a friendly face, and as little inconvenience to you as possible. We do our best to make everyone happy, but please note that neither DotComQuest, L.L.C., nor individual technicians can, or should be held responsible for system faults or failures that occur during or after Onsite Setup.
Problems can arise at any time while a computer is operating.