Also includes management of network fraud activities. Those computer systems associated with producing bills, billing information and the collection of related revenue, e.g. bill printing and credit management systems. Criticality Assessment Criteria Time criticality of the processes For the purposes of Year 2000 Contingency Planning, there should be an element of consideration for when the problems may occur. Process enables services that are critical to Defence or national security, health and safety. Provides essential services, e.g. for hospitals and emergency services.
Process has very high legal or regulatory imperative to maintain continuity.
Very high public profile. Provides services to corporate and government sectors. High public profile. Provides basic services to business or residential customer types. Average public profile.