Most of these positions involve extensive customer service contact requiring strong interpersonal and communication skills. No previous experience is required, although you may be required to work evening or early-morning hours, adhere to a strict physical appearance, and lift heavy objects. Specific hiring requirements for these positions may also be obtained by contacting the specific airline. To eliminate any confusion, all positions are regarded as customer service positions. Every second an airline employee spends with a passenger or potential passenger is critical.
Most passengers choose their airline based on the quality of service received.
They will thank you by flying your airline over and over again. The overview section will provide you with an overview of the job categories mentioned in the following pages. All rights reserved.