Call Queuing Similar to the service described above a Call Queuing service will answer your calls when your office lines are busy or not answered. This service calls or pages a technician in the event your company provides twenty four hour on-call technical support. An Employment line can provide prospective applicants with job requirements, as well as, ask the on-line applicant to record specific information about themselves through an Employment questionnaire. Each answer is combined into one message for easy review. The receptionist may transfer callers to the employee's voice mail if the employee is out of the office or on the line.
Messages placed into the employee's voice mail are complete, accurate, and verbatim.
Sales or service reps in the field can be notified of messages via pager or cellular phone to insure quick customer service. Outside reps may call their personal voice mail service direct instead of tying office lines and your receptionists' time asking for messages. Fax Retrieval for Business Fax retrieval will allow your customers to receive faxed copies of documents stored in our system twenty-four hours a day, seven days a week. This will save your company in administrative time and dollars. Think of the time wasted by your staff waiting by the fax machine to send or repetitively send the same forms or documents.