Be brief and keep comments relevant to each concern that is discussed. Watch the pacing so that the meeting does not last too long. Do research ahead of time for additional information that may be needed. If necessary, invite resource people to a meeting to give a presentation. Use visual aids as much as possible.
Residents can relate to something that they can see.
Allow everyone to contribute. After a concern or project is presented, open the discussion. However, set a time limit for discussion, especially if the agenda is long. Make frequent summaries during the discussion so that everyone clearly understands what is being stated. Stress cooperation, not conflict.