By the middle of the second week of operation, when more information had been converted, and many links added, it was clear that the initial menu structure was not suitable. It was too specific at the top level. I developed two alternative menu structures and asked for feedback on which would be better. The structure has been virtually the same ever since. One is more likely to get negative feedback.
Positive feedback is quite rare, and constructive suggestions seem to be even less common.
The Computer Centre placed suitable client software on its systems, as did many other departments. There was an official launch in August 1993. We have always encouraged university-affiliated groups, departments and factulties to contribute. Unfortunately the gopher server was not really hospitable to distributed maintenance in the wame way that World Wide Web has proved to be. Only 3 or 4 departments within Monash set up their own servers, and the plain text format was not attractive enough to many people, I think.