We also noticed that many staff members wore Cirque du Soleil clothing - jackets or tee shirts, reflecting the pride they take in the organization. Diversity is a fundamental part of their culture, and they see this as a key to innovation. When the President toured all company sites to discuss the 5-Year Plan, he met with staff in groups of 25 to 30. Planning is focused on change. Managers' action plans are based on what they are proposing to change or improve.
Planning is done on a team basis, first from top down and then from bottom up.