Mergers, acquisitions, and major changes in business strategies all lead to an increased sense of uncertainty in the workplace. Technology is another driving force for change. The computers and the Internet have created a major shift in the way most people do business, and these changes are only going to happen faster and faster. Technology has also had an impact on when and where people do business. We have become a truly global economy because of the ease of communication around the world.
People work from home or have offices in their cars.
Our business cards have office phone number, fax number, email, website, and cell phone numbers on them. The workforce is also becoming more diverse and many people are demanding that their values and lifestyles be taken into account by their organizations. They want to hire the best, most talented, most committed people available, and they want to be able to retain them. It is expensive to keep replacing and retraining people. This means that organizations must find ways to value differences and to be responsive to the different needs of their employees.