Thou shall not forward any chain letter. Thou shall not use e-mail for any illegal or unethical purpose. Thou shall, when in doubt, save thy message overnight and reread it in the light of dawn before pressing the send button. Indeed, the time has come for policies to be set in place for these new communications media. But policies are not enough.
People have to be oriented and educated on their use.
In some instances when personal calls and Internet chat get in the way of the work, some coaching and counseling may be needed. Let us make the new communications media work to achieve greater heights of productivity. We also recognize the personal benefit of using them to renew acquaintances and build relationships. Just make sure this is done sparingly or on off work hours.