We were due to open at 9.00 am and the builders were still finishing here and there. Then I saw there was a huge queue of people outside waiting to see the new hospital. Others, including future patients, wanted to see what they could expect. It was hugely rewarding. There is a distinctly welcoming atmosphere.
Patients arrive daily from all over the country as well as from abroad.
Despite his workload, Colin Hough remains passionate about keeping in touch with his staff. You work long hours, it's a difficult job combining patient care and keeping the Trust on an even keel. It's all about trying to get the balance right. At home in Coventry he takes stock. I do try to relax sometimes - I've started going to the gym at last.