The Respondents deny that the promotion process was as informal as she suggests. Ms. Fong testified that, prior to assigning the responsibility to Ms. King in August 1997, she was responsible for informing dealers of their promotion to supervisor. Seniority was based on classification. Therefore when a dealer was promoted to dealer supervisor he or she went to the bottom of the seniority list. This had an impact on scheduling.
Most employees prefer the day shift.
A senior dealer can generally get all day shifts. Fill-ins are assigned to the shift they work as dealers. If they have enough seniority to work day shifts as a dealer, they will be assigned day shifts as a fill-in. Once promoted, however, a new dealer supervisor is unlikely to be able to get the preferred day shifts. Ms. Fong testified that some dealers turn down promotions for that reason.