Just because the problem is caused by a lack of resources or technology, does not mean expenditures are needed. Remember, the fix does not have to be the same as the cause. In this case you might be able to get with your team to brainstorm new processes or procedures that will eliminate the need for new resources. Often the employee knows how to perform the desired behavior correctly, the process is good, and all resources are available, but for one reason or another, chooses not to do so. It now becomes a motivational issue.
Motivation is the combination of a person's desire and energy directed at achieving a goal.
It is the cause of action. Not all people are motivated by the same thing, and over time their motivation changes. Although many jobs have problems that are inherent to the position, it is the problems that are inherent to the person that cause us to loose focus from our main task of getting results. These motivational problems could arrive from family pressures, personality conflicts, a lack of understanding how the behavior affects other people or process, etc. When something breaks the psychological contract between the employee and the organization, the leader must find out what the exact problem is by looking beyond the symptoms, find a solution, focus on the problem, and implement a plan of action.