But when that happened margins had to go down. But even though costs also fell to a quarter of what they were, the cafe can still make more money from coffee than e-mail, and has cut the number of computers from 15 to four. It's more volume-driven now. That makes it hard for the legitimate operators to actually get on with it. Rather than compete on price, Global Gossip has focused on customer service and the provision of other services, such as phone cards and resume preparation.
Net access accounts for less than half of total revenue.
However, Ovenden still sees a strong future in Internet access provision. All Rights Reserved.