What impartiality and neutrality do mean is that the mediator separates his or her opinions from the desires of the disputants and focuses on ways to help them make their own decisions. First, mediation is a voluntary process. The parties agree to mediate in good faith. Honesty is crucial, as is full disclosure of the facts. All parties are usually asked to keep information discussed in the session confidential.
Most mediators destroy their notes after the process is completed.
Mediation requires that each party treat the other with respect. Although some mediators are trained as attorneys, they may not give legal advice - you may bring your attorney with you or obtain legal advice prior to signing an agreement. Advantages Mediation, as compared to using the court system, is faster, less expensive, and avoids the uncertainty of a jury verdict. No one else decides - you and the party you share conflict with decide. Both parties are in control.