Not only do we painstakingly review the medical records and then research literature that pertains to that person's condition, we also seek any updated or new information that may not be provided in the records. PPC allows communications that may not be described in a legal medical record. Our physicians are also able to discuss, firsthand, the treating physician's perspective related to diagnosis, treatment, impairment or disability. PPC has become the final step in providing closure to a file review. Acceptance by the treating physicians for a telephone conference has been excellent.
Most physicians welcome the opportunity to describe the medical condition of their patients.
Sincerely, Bob Robert C. Porter, M.D. President, C.E.O. PPC Teleconference Quality Process Step 1 NMR Specialist calls the appropriate treating physicians to discuss the diagnosis for each file we receive. Step 2 Should the physicians not be available on the first attempt, a second call is placed, at the suggested time given by their office. If our second attempt is unsuccessful, a specific time is scheduled to speak with physician. If the physician was not available for the scheduled Teleconference, we send a letter to the insurance company to record attempts that we have made. We conclude that no additional information is available from the treating physician.