I bought my first orchid after reading the articles by Linda Fortner. I don't know what type of orchid it is. I've bought more, but none have the same bloom as my first one. Dendrobium Jacklyn Thomas is a hybrid that is found all over. It came in a clay pot and in a lite colored moss.
Roots seem to be growing thru it.
If it is just the florist moss remove it. Don't place your Phal in direct hot sun. They prefer little or no sun. Stop over to the garden next month. I will have a two part series on potting medium which you may find interesting.