If callers provide enough information about an incident and the vehicle's identity, MCTD will send a letter to the trucking company responsible. The hotline's taped message prompts callers to report all pertinent information, including time, location, a description of the incident, and identification of the truck. Because truck trailers are often leased, the trailer ID number may not be enough information to identify the company using the trailer.
Most truckers are professionals who drive safely and courteously.
The Truck Safety Hotline allows the public to help identify those few who cause problems. It's important to remember that trucks, including those that weigh at least 8,000 lbs., are estimated to have traveled more than 2 billion miles over Oregon highways last year. Considering that, it's remarkable that the Safety Hotline receives so relatively few calls from motorists reporting truck driving problems. Since the Hotline was established in 1988, about 12,000 motorists have called to report hazards. ODOT thanks you for your help making Oregon's highways safe for everyone.