For more information, please see International Connection's Privacy Policy . In the case of your password, we can assist you in creating a new one since your original password is encrypted in our system. You take responsibility for all applicable shipping charges and fees. This process takes approximately 4-6 weeks, depending on the processing time required by the manufacturer. This warranty is in effect from the date of purchase by the original purchaser and does not apply to damages caused by fire, accident, negligence, misuse, improper cleaning or other circumstances not directly attributable to manufacturing defects.
Original invoice is required.
Upon receiving your defective unit one of our certified technicians will examine your unit and determine whether or not your item can be repaired. We will repair your unit, and if your unit cannot be repaired we will send you a replacement. This process usually requires 7-21 business days. Sorry, U.S. domestic customers only. No matter where the original warranty comes from International Connection will warrant your product for one full year for both parts and labor .