The percentage of net bookings made by a particular agency compared with every other agency in a report. PMS Property Management System, The computer system in a hotel which contains information about available and occupied guestrooms, future reservations and guest charges. PNR Passenger Name Record. The GDS file or record that contains information about a passenger's travel plans, including flight itinerary, hotel booking segments, car rental booking segments and related details. Protocol In information technology, a protocol is the special set of rules for communicating that the end points in a telecommunication connection use when they send signals back and forth.
Protocols exist at several levels in a telecommunication connection.
There are hardware telephone protocols. There are protocols between the end points in communicating programs within the same computer or at different locations. Both end points must recognize and observe the protocol. Protocols are often described in an industry or international standard. The CRS or GDS agency identifier code.