Response time is less than four hours.
Service folks are well groomed, competent and articulate. A great deal of time and energy was invested by the entire staff as a result of meeting with sales people, demonstrations and countless phone calls. The Technifax Account Manager was very knowledgeable and helpful through the entire process, even after the decision was actually made. She negotiated all the details and completely eliminated a couple of minor problems within our own corporate process. In my opinion, my Account Manager is an individual with excellent work ethics, perseverance, dependability, creativity, integrity, self-motivated and a great sense of humor.