Participating locations are Hotel New Otani Tokyo, Hotel New Otani Hakata, and Hotel New Otani Makuhari. A minimum two-night stay is required. A minimum of 3 days' advance booking is necessary. Please present and surrender the reward certificate upon check-in. You may be required to establish credit for charges other than room rate and tax, which are covered by the reward certificate.
Rooms are subject to availability.
To check availability please call the number listed above. Should you fail to give the required notice, a cancellation charge of one night's stay at the published room rate will be charged to your credit card for each room booked with a reward certificate. However, you will be able to use the same reward certificate for a reservation on another desired date. The reward certificate is valid only for the expense of the guest room and related service charges and taxes. The reward certificate cannot be used in conjunction with any hotel promotional offer and cannot be replaced if lost or stolen.