Learn which intervention will help steer your team back on course, or gain insight into how to make a good, functioning team even better. This workshop provides an overview of the performance intervention process, diagnostic tools to take back to the job, problem-solution interventions, experiential activities, and action plan development with peer support and critique. Our ability to deal with people and resolve issues which arise in the course of a day directly influences the quantity and quality of work performed. Things as simple as answering a question clearly and directly can be major contributors to creating a healthy work environment. Upon course completion, students will be able to install, service and support microcomputers and peripherals.
Registration is required.
Unless otherwise stated in the workshop description, the deadline to register is five days prior to the start up date of the workshop. Your registration fee is fully refundable if you cancel at least five working days prior to the workshop. No refunds will be given for nonattendance without prior cancellation. If this is the case, you will be notified in advance and receive a full refund of fees. Workshops are held on the OUC campus.