A phone number is provided for assistance, if needed. The survey booklet is a self-mailer, and once completed, can be sealed and dropped in the mail. Postage is paid for convenience. A personalized report is then sent to the participants in two to three weeks. It is based on their account information, the local utility rates and fuel prices, and of course, the information provided in the questionnaire.
Members can simply click here to complete an on-line survey.