If they resist beginning to act on the problem, help them discuss and resolve these feelings. Point out that as they begin to do something, however small, about the situation, they'll probably start to feel better-less depressed, more hopeful. Have them phone you to let you know how the action plan worked or make a date to see them again soon. Help them find the resources to cope-spiritual, interpersonal, inner. The body influences emotions and mental functions.
People are particularly likely to be upset when they are hungry or over tired.
You might remind a troubled friend that when problems seem insoluble, new perspectives sometimes are gained simply by a good night's sleep and well balanced wholesome meals. Encourage some form of exercise to the point of fatigue. When persons are upset they may tell intimate secrets. Later they may be sorry they talked so freely. If you are listening to a friend's troubles, try not to lead her or him into revealing information they may later regret.