This online guide may help you with your fire alarm system if you are experiencing an alarm or trouble condition. This information is not intended to replace any policies that are required by law for your facility. Determine alarm or trouble condition. Alarm conditions sound at the panel and throughout the building using horns, strobes, or pre-recorded voice messages, and indicates the zone causing the alarm at the control panel.
Most problems are minor and can be handled over the phone.
If the power has failed for any reason, your system may have went to battery backup power, and discharged the batteries slightly. This will cause a trouble condition while the batteries recharge to normal levels. Contact DiversiFIRE so that a technician can come to check the battery voltages. The alarm systems are designed to operate over 24 hours on battery power. It may be signaling that no true trouble condition exists, and the switch just needs turned back off.