Law firms are younger and more modern than they used to be. These firms employ lots of young go-getters. As to the traditional package of car, pension and healthcare, Shorten questions whether employees appreciate their value. In contrast, he claims that the concierge service can be used all the time as well as by the staff member's family. So employees are always feeling the benefit.
More cynical observers point out that all such services do is tie employees to their desks.
Ashton disagrees with such a cynical view. Not surprisingly, Shorten agrees with this more positive take on these benefits. He also points out that these services are usually open to partners and families. The objective, according to Shorten, is to allow staff to really relax and unwind in their spare time, rather than have to worry about dull domestic chores. This makes them more productive when they get back into the office.