The vendor needed to know what was being ordered to ensure inventory availability. Inventory is tracked from purchase to the end of its useful life. Eight Lotus Notes databases are used to keep track of all the relevant information. The work process is driven by the Work Order database which controls the work flow from initial request to item installation. This feeds the Inventory database where the item is tracked until it leaves the company due to lease expiration, employee purchase, or the item being junked.
Product information is easy to access and is accurate.
Lease information is monitored. Employee information is added at the push of a button. Software licenses and maintenance agreements are tracked. Approval letters, purchase requisitions and picking tickets are all generated at the push of a button. Items can be selected for reused from current inventory.