He also serves as a liaison with sponsors and other staff members on matters involving the support of membership programs. FRA's Membership Records staff is committed to customer service and they want you to know about it. The Records team, consisting of Adams, Rod Kennedy and Kasey Brinkley, prides itself on prompt replies to all correspondence.
Members are our primary concern.
A Navy retiree from Toledo, Ohio, Shipmate Adams supervises the Records Department staff and oversees all aspects of records administration, including the validation of membership applications, verification of credit card payments, and preparation of various branch reports. Rod Kennedy , Member Records Clerk Rod, a Lismore, Australia native, handles a wide range of administrative duties. As a 24-year veteran of the Membership Records Department, he processes address changes, branch transfers, and researches members' inquiries about continuous membership and dues history. Kasey Brinkley , Member Records Clerk Kasey hales from Richlands, N.C., and works to maintain accurate records of FRA's membership. As part of the Records team, she updates Naval Affairs subscription requests, processes dues payments, and fills requests for replacement membership cards.