Installation and Setup VSR's automated installation is a breeze, and its documentation is clean and straightforward. The software contains complete user selectable preconfigurations for every type of Mitel PBX, and in some cases different configurations for different software revisions. No specific name or other information needs to be entered in order to get the system up and running. All other data can be entered later. This entire process took about twenty minutes to run through to get a generic system loaded.
More detailed configuration is performed at a maintenance screen which comes up next.
This is where you get to the channel control, extension editing, mailbox editing, and notification options. These areas are where the real power of the system lie, and for installer appropriate training is needed, although user administrators can get most of what they need from an hour or two with the manual, which is very complete. Other Features VSR has designed COVoice to be especially useful in the hospitality industry, where Mitel's PBX presence is particularly strong. What's to Like COVoice is one of the best auto attendants for Mitel PBXs. It's a simple, clean and quick product.