The first five years of the industry were about growing really fast. Everything was new. The Web was useful- useful for advertising, useful for consumers. Now the Web is very strategic- more corporations and individuals are relying on it. We've become more essential, and with that comes responsibility.
People expect more.
March 2000 is when we started to see the renewal rates and looked at cash positions. Add the dot-com transition, the traditional companies coming in a little slower than everyone thought, lay on the things that were out of our control, and the net result was the industry just went up and down. We're big believers that the market, barring any significant economic downturns, will pop back in the back half of this year. Pick a company that you want and plug them in. I'm very cautious of my Canadian jokes, because they're not funny.