Employees within the organization have the tools they need to communicate with customers and with each other in a clear, consistent and persuasive manner. Consulting works with clients to identify gaps in each of these areas, to break down barriers to change, and to build individual and organizational skill sets. The impact of this work is immediate and powerful for the organization, its employees, and for its customers. Customer service Learn how to create deeper customer relationships. Create systems to turn customer service troubles into triumphs and marketing opportunities.
Personal effectiveness Improve communication skills for existing and future leaders.
Remove the barriers to personal and team empowerment. For over 14 years, Kristin Anderson has helped her customers to make a difference with their customers. Consulting engagements are built to serve the specific needs of each client.