If the parent was not, the ad-ministration could be counted on for help. Those days seem to have gone the way of the poodle skirt and the twist. Now teachers are not surprised to see building principals who sit and let parents question, yell, and even threaten them. In some cases, the principal even joins in the cross-examination of the teacher. Going to the principal's office can be more frightening for the teacher than for the student in some cases.
Matters can get even worse if the complaint moves on to the superintendent or to the school board.