Relationships are strained but must continue. Miscommunication is apparent and a skilled neutral would facilitate communication. The presence of a neutral third party would change dynamics. The parties may be willing to settle or re-evaluate their positions. Confidentiality is important.
Parties are interested in retaining control of the outcome.
Time Factors may be important. The Facilitators explain the mediation process to all parties involved. If the parties agree to mediate, mediators will be assigned. Mediator contacts each party and a mediation session is scheduled. A mediation session will usually last 1-4 hours.