If you are not affiliated with SJSU, we are sorry that we can only reply to inquiries if they are about SJSU library services or unique materials from one of our special collections. Consultation Reference Department librarians are available for in-depth consultation in support of SJSU student and faculty projects and research. Librarians will advise on research methodologies, the identification of resources in print and electronic format, and the location of research tools and collections. See the Subject Specialists section for librarians' areas of specialization, phone numbers, and e-mail addresses. Telephone Reference Brief factual reference questions and limited library holdings questions will be answered for telephone callers.
Priority is given to patrons in the library.
When all desk staff are busy, a message will so inform the telephone caller. The patron and the librarian select the indexes appropriate to the topic and plan the search strategy. The search will usually retrieve bibliographic citations to journal articles, reports and proceedings. This service is available only to SJSU students, faculty and staff. Direct costs are passed on to the patron.