We expect information that is accurate and factual. Furthermore, once an agreement has been made with ACU to deliver a product or a service, we expect our suppliers to honor their commitments. Performance Evidence of the right price, quality, and service will be demonstrated by performance. A new vendor will be required to make significant improvements in price, quality or service, before we change from an existing supplier. Value Many factors are considered with respect to value.
Price is one, quality another.
As a result, considerations other than price may determine the outcome of a particular purchase. By buying together from the same vendors, we can develop a better relationship with that vendor. The greater the volume, the better the pricing and the more likely that the vendor will be willing to go out of their way to solve a problem. If you are choosing your own vendor, we recommend that you check as many sources as possible to assure optimal price, quality and delivery.