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It presents challenges in contemporary production of information technology, and contributes to meeting these challenges. Executive summary Introduction 1. Challenges in development work 1.1. Process challenges 1.2.1. Establishing target specifications 2.3.3 Generating alternative product concepts 2.3.4 Selecting product concept 2.4 System level design 2.5 Detail design 2.5.1 Industrial design 2.5.2 Design for Manufacturing 2.6 Testing and refinement 2.7 Planning exploitation, production and ramp-up 2.8 Commercialisation and after sales 2.9 Summary of checkpoints for Inclusive design 3.