They provide information on services, programs and opportunities for these consumers. State utility commissions regulate consumer service and rates for gas, electricity and a variety of other services within your state. These services include rates for telephone calls and moving household goods. In some states, the utility commissions regulate water and transportation rates. Rates for utilities and services provided between states are regulated by the Federal government.
Many utility commissions handle consumer complaints.
Sometimes, if a number of complaints are received about the same utility matter, they will conduct investigations. Listed on this website is the contact information for all states. Call for action, Inc . Listed at their website are hotlines in major markets staffed with trained volunteers who offer advice and mediate complaints at no cost to consumers. Federal information center is a single point of contact for people who have questions about Federal agencies, programs, and services.