Learn how to build commitment to quality and improvement from top to bottom, and how to involve every employee in the organization.
Organizations achieve quality by effective goal setting procedures.
When in place, clear goals promote employee understanding. They work to improve client service systems and to prevent problems, not by simply correcting problems caused by misunderstandings of where your organization is headed. Organizations without clear goals are like rudderless ships attempting to navigate in the most perilous of waters. This class shows participants how to steer their way in rough seas and navigate the turbulent business world towards organizational success. Leading and Facilitating.