Maintaining Merriam-Webster's rich history of quality reference products was mission critical when the publisher put its dictionary online. Benchmarking the performance of its Web page downloads from an end-user perspective with Keynote Perspective measurements was the tool it chose. The performance data is used to make adjustments to the site to enhance quality of experience and provide fast, reliable, access to its online dictionary and thesaurus around the clock.
Performance is everything on the Internet since a competitor's Web site is only a click away.
Keynote's real-time measurements give us performance indicators in a timely manner so that we can quickly diagnose problems that might degrade their experience. At scheduled intervals, the Keynote network of measurement computers survey key Web site metrics, including Web page access, download, and transaction execution times. The measurements are then delivered via daily summary reports and threshold-based alarms.