In other words, all people learn through failure and practice, no matter what type of personalities they possess. That statement of principle is about as definitive as you can get on this topic. And from a professional psychologist, it must presumably represent a judgment of considerable weight and import. I thought so, until I came to page 74. Even though most people won't use all these options, it's important to have them there.
People have different learning styles .
Some consultants rely on the coach to help them. Others like to use the reference tools and figure things out independently. One way to interpret this, is that Schank has actually given himself a way out this kind of contradiction. His approach celebrates failure as a way-station on the road to learning. The beginning of a resolution comes in the recognition of a fatally flawed terminology.