Emergency 911 calls are directed to University Police, which is then responsible for dispatching the appropriate police, fire, or ambulance services. Other services provided by University Police include assistance in retrieving keys from locked vehicles, loaning jumper cables and tools, and engraving items for prevention of theft. University Police also provides an escort service from one campus location to another as a means of safety and crime prevention for students and employees of the University community. The University Police Department operates under a Community Oriented Policing philosophy that is geared toward providing quality service based on high ethical standards. It includes being responsive and responsible to the community by building partnerships with students, faculty, and staff.
Officers aim at being highly visible through bike, foot, and vehicle patrols.
Police satellite offices are located in the Commons Building at Cougar Village and in the Morris University Center on the first floor. The Service Center, a component of Admissions and Records, is the principal office on campus for responding to students' administrative needs. It is conveniently located on the first floor of Rendleman Hall, room 1309. The Service Center also houses several CougarNet terminals for students to access their schedules and unofficial, personal-use transcripts. During hours when other support units are not open, the staff of the Service Center will provide assistance with parking decals, deposits for tuition and fees, and general information on financial assistance.