Canceled checks no longer sent to older customer's house. The older customer is placed in a nursing home below his or her financial means. Checks and documents signed when older customer cannot write. Caregiver evasive about financial arrangements. Older customer fearful of household member or companion.
Older customer seems afraid to speak in front of other.
Accompanying person seeks to prevent older customer from interacting with others. Household member or caregiver refuses to permit transport for essential services. Older customer is isolated, in unhealthy or unsafe environment. Any one of the above indicators, if observed or noticed, should alert you to possible abuse or exploitation. The bank employee may need assistance in determining whether the proposed actions are in the best interest of the elder person.