People who receive a lot of mail sort through it by viewing the sender and the subject line. Be brief and informative. Most people use two returns to separate paragraphs. Different e-mail software interprets tabs and spaces in different ways. Two returns between paragraphs is the surest way that your e-mail will look the same to the recipient as it does to you.
Many people forget to conclude their e-mail messages.
E-mail is an informal way of communicating. Choose a format that is comfortable to you and expressive of who you are. Copyright 1999, American Association of Retired Persons and WorldLink Learning. All rights reserved.