Alaska , home to the highest percentage of Internet surfers in the country, is providing information technology training to students and state workers via the Internet. Many states, such as Arizona , now allow citizens to handle motor vehicle registration or driver's license matters via the Internet. West Virginia has gone still further, creating a digital driver's license, which uses finger imaging and facial recognition technology to improve security and identification. Pennsylvania's electronic Single Application for Assistance process permits businesses to submit a single form for financial assistance, regardless of the type of funds sought, eliminating duplicative paper applications and helping the state evaluate requests on a project, rather than program, basis. Massachusetts offers the public a range of electronic transactions, such as filing consumer complaints, downloading applications and other forms, and paying fines.
Many states permit the public to submit corporate tax filings online.
New York , for example, has established a pilot program to collect data electronically on discharge of pollutants, a process which is expected to be cheaper and easier for businesses and government. Wisconsin has had electronic environmental data collection in place for several years for major generators or handlers of pollutants. A number of states allow the public Internet access to lists of registered lobbyists and lobbying expenditures, as well as state candidate campaign finance reports. Texas has created the Medicaid Fraud and Abuse Detection System, a new technology to detect and identify Medicaid fraud and abuse by finding suspicious patterns and behaviors among providers and patients. Several states are improving parental access to school performance.