For example, care providers may have never considered the importance of providing choices to people with disabilities. But they can certainly relate to their own experiences of having or not having control in their jobs or homes. Trainers should train within or simulate the work environment whenever possible. Care providers will be able to perform best on the job or in their homes when training conditions closely match the environment in which they will be using the skills. Care providers are probably nervous and anxious about what to do in crisis situations and all the new things they need to learn.
People learn best when they feel comfortable and safe.
Trainers must consider what they can do to reduce the fear factor regarding the crisis and increase the confidence level of the trainees. A key component of the learning environment is created by language used in training. Technical jargon often is incomprehensible to care providers, and its use should be minimized. It is extremely important for learners to be involved in the training. People do not retain information well through passive learning experiences, so trainers must be sure the learning experience is active, involving learners physically, mentally, and emotionally.