Mediocre performance because of lack of training and a supervisor's criticism for the mediocre performance frustrate even the most enthusiastic employee. Training is an investment in people. Show trust in employees by delegating authority and responsibility to them. The delegation helps satisfy employees' esteem needs. Catch people doing things right and say thank you.
Performance appraisals that emphasize the positive help build the reputation of the employer.
Focusing on the negative by catching people doing things wrong and then correcting them causes employees to fear or at least dread performance appraisals. Building widespread pride in the organization is a long-term effort. Recognition of the organization's successes by visitors and feature stories in the local media can help. Employee recognition outside the organization and public show of appreciation also help. Celebrate the farm's successes.