Beau Travel hopes it will be monkey see, monkey do as usual with the other carriers. It has been a dismal three months for most agents. Estimates were that the caps would cause 50,000 agency layoffs and that 5,000 to 10,000 of the 33,000 U.S. agencies would disappear. One thing is clear - the way a travel agency does business is changing forever. And, in our case, for free.
Necessity is the mother of invention.
We see the Internet as right up there with computerization and deregulation as major revolutionary forces in our industry. The very technology that has threatened us in the past may now be the key to our future.