Arranged aphabetically and copiously cross-referenced, the Guide provides guidelines on the full range of business communications. Managers who aren't fluent with '90s jargon may be risking embarrassment or even career self-sabotage. Styles for memos, letters, and reports are covered.
New sections show how to communicate clearly and effectively via electronic media.
Includes exercises and practice correspondence. Arranged in 40 lesson- length chapters with worksheets, it focuses on dictionary study, punctuation, and word usage, and features an abundance of lively examples, scenarios, and exercises. The emphasis throughout is on those rules and recommendations that have direct application in the business community today and that no astute businessman or businesswoman can afford to ignore. The worlds of finance, real estate, investing and high-tech computers all contribute to the specialized language. Should Know helps you use the right word in every business situation you encounter, and is an invaluable reference that belongs on the desk of every business person.