Microsoft has allegedly exploited this, using its power to limit the ability of competitors to produce new products which might be good for the public but bad for Microsoft. Up to that point, the world had been perfectly happy with Netscape's effective, and free, Web browser Navigator. Perhaps more disturbingly, Microsoft has stomped on the nice ethos of the Web that there would be agreed standards which mean that no one company can gain controlling power over the Web.
People love it and use it.
Microsoft has invested a lot in developing this good stuff for everybody, and now the government comes along and punishes them for being successful. Instead, Netscape was working on initiatives that would have radically altered the way that we interact with computers. We will never know because Netscape's plans could have potentially endangered the need for the Windows operating system. Microsoft acted decisively to head off this threat and its actions have for ever denied what could have been and stifled true innovation.