Patients have the responsibility to comply with the medical and nursing treatment plan, including follow-up care recommended by health care providers. Patients have the responsibility to ensure that medical records pertaining to them and their family members are retained in the medical facilities for appropriate filing and maintenance. Patients have the responsibility to help health care facility Commanders provide the best possible care to all beneficiaries. Patients are expected to follow the rules and regulations addressing patient conduct. Regulations regarding smoking should be followed by all patients.
Patients have the responsibility for the prompt payment of all charges related to their health care.
If a conflict arises concerning medical care, it should be presented to the health care provider or the health care management team for resolution. If resolution does not occur, the patient or family member should discuss it with the Patient Representative or the Inspector General. These offices have access to all areas and will assist to resolve the situation. Patients should be assured that this action will in no way compromise nor diminish their medical care. We will be pleased to assist you in the above offices.