After a comprehensive orientation and six training sessions, volunteers are assigned to a particular area on a particular day and shift. This is a unique approach to hospital volunteering. The Junior Volunteer Program is also year-round with junior volunteers working one weekend day a month during the school year. On holidays and during summer vacation, these volunteers work with the day volunteers. An elected and appointed board governs the volunteer service.
Many volunteers serve on hospital and corporate committees and boards.
Staff personnel include a director, manager, and day, evening and junior supervisors. Volunteer service is a member of the Texas Association of Hospital Auxiliaries and the Texas Hospital Association and participates annually in the state convention. Volunteer service organizes and participates in varied events during the year. Blood Drives are held three times a year. Celebration of the volunteer birthday is a happy occasion that includes volunteers, hospital personnel and friends.