Please remember that RootsWeb will not interfere with the List Administrator's rules. Nor can we be responsible for anything that happens privately between you and a List Administrator or between you and another subscriber. There is good help. You will also have access to other list admins and RootsWeb managers in a mailing list for List Administrators, and new list admins can even join a newbie list. The HelpDesk is here to help you.
People are very helpful and supportive.
Most bounces are caused by an ISP rejecting a mail message. This can happen for a variety of reasons - but the most often cited reason is a full mailbox. SmartList will try to send your mail to you more than once. When a large ISP such as AOL goes down, the bounces from thousands of subscribers could devastate the RootsWeb system and take it down, too, without this fast action. You can find your utility page through this link.