On infrequent occasions, water use may be estimated. This is done based on the customer's recent history of water use. Sewer charges are based on water usage. Residential customers are charges sewer only up to the first 10,000 gallons of water used each month. Sewer rates are designed to take into account that not all water used ends up in the sewer system.
Meters are factory tested and calibrated to be within accepted standards of accuracy.
Moreover, the utility must maintain its meters within those accuracy standards specified in the utility Tariffs. If a customer feels the meter is not accurate, we will perform a field test at no charge. Our personnel will be happy to demonstrate how a meter operates if you would like to make an appointment. See the Rate Sheet for appropriate bench test deposit. CCU's rates are structured so that each customer pays a fair share of the fixed and non-variable costs incurred to provide water and sewer service.