No legal, regulatory or contractual obligation to maintain services. Some equipment that is important for operation support. Provides niche services to residential customer types. Very low public profile. No contractual obligation to maintain services.
Process contains some equipment that is important for operation support.
Time Criticality must be factored. These processes were assessed during in November -December 1998, and criticality ratings may be reassessed given the consideration of a different time period. The criticality of a process can also change during a crisis, depending on the lapsed time. Administer internal accounts 2 Customer Account Admin. Register Customers including credit check 3 Customer Account Admin.