Within the last year, Tennessee has pursued several other nationwide pharmacy chains. Though pharmacists have a special duty to patients, we must also remember they are human and can make mistakes. If your readers see this happening more than once at the same pharmacy, they should contact the consumer division of their state attorney general's office. Thank you for taking the time and trouble to write. No pharmacist I know would deliberately short-count a patient.
Mistakes happen, but usually it's due to a machine miscount.
You would be surprised how many people drop their medicine down the drain, in their car or behind the sofa, and then blame the shortage on the pharmacy. I received too many pills on one occasion, but I did not return them. Normally I would have, but the prescription was for Viagra, and my HMO limits me to four pills a month. If I get an extra pill, you can bet I will hang on to it. We often discovered pharmacies had added a couple extra.