ACT is organized into five divisions, each headed by an Assistant Director. The Customer Services Division is headed by Acting Assistant Director Ann Hanson. The Division is responsible for all ACT Customer Relations and Service, Help Desks, ACT Mainframe Training, publications, ACT LAN support, Telephone Installation and Repair, Data Installation and Repair, and Telephone Traffic Operations. The Operations Division is headed by Associate Director Jack Wilson. This Division has not been substantially impacted by ACT's reorganization.
Operations evaluates new technology for the storage of very large amounts of data.
The mainframe computer will be moved in 1994 to Torrey Pines Center South. The Wide-area Network is headed by Assistant Director George Stepancich. The Division is responsible for UCSD's Wide Area Network, Metropolitan Area Network, Cable TV, Interactive Video Services, Router Support, Electronic Mail Support, Network Operating Systems Support, Network Monitoring and Performance, Network Planning, Network Projects and Inspections, Network Engineering, Telephone Switch Operations, and Telephone Information Systems. This division also tests and evaluates hardware and software as it relates to Networking and Telecommunications Systems. The Systems Division is headed by Assistant Director Mary Vlassis.