During that time you may experience busy signals for a short while. The rest of the day the modems are almost totally dead. Please plan your internet usage accordingly. If you have been on for more than 8 hours during times when the modems banks are full, you may get bounced. Accounts that are late, will be locked out until payment is received.
Monthly charges are non refundable once a payment period has started.
Pro rated refunds will not be given for cancellation of accounts in the middle of a payment period. One full month of service is the smallest unit of service that we offer. If more than one month has been paid for, then unused months will be refunded upon notice of cancellation of service. Payment periods begin on the 1st of every month. Your first charge will be a pro rated partial payment for the remaining days of the present month in which you first subscribe.