Be clear about where you are headed, but be willing to make mid-course corrections if necessary. Selling is a time-consuming process that requires a lot of energy. When all is said and done, the effort that goes into selling change pays off. Remember that involving employees in the process is the best way to unlock the strengths of your human resources and ensure long-term success for your change program. To do this, you have to keep those who hate your ideas away from those who love them, and you must spend a lot of time selling change.
Most people view a change program as a technical implementation.
But programs don t fail for technical reasons, they fail for personal reasons. For example, there are individuals who do not like change, want something different or were not consulted for input early enough, and there are some people who are simply cranky sourpusses. Sit and talk with them. Understand their concerns first. Explain your vision or proposal second.