Simply put, participants did not trust upper managers or owners. . . . Essentially, the feeling was that they answered to the bottom line and that took precedence over employee concerns. Economist and CPRN president Judith Maxwell said in an interview yesterday that employers are now hungry for advice on recruitment and retention. It's a reversal from the last 10 years when they were pushing them out. But weak employment relationships are also associated with low morale and absenteeism.
Many employees are laboring under heavy workloads and high expectations, the study's authors say.
This is problematic for people. Ms. Maxwell said there are clear links between low morale, increased absenteeism and high turnover. These are qualities ideally suited to maximizing skills, autonomy and creativity in a rapidly changing environment. They will serve both the workplace and society well.