This branch also handles fulfillment and maintenance of all National Contest Journal and QEX subscriptions. Our responsibilities include keeping a strong membership base. We coordinate membership promotional mailings throughout the year to encourage new members to join ARRL and to keep our current members renewing. In addition, numerous sales calls are made each month to our wholesale customers. We correspond with, and send material to thousands of prospective hams each year.
Many people have an interest in learning the hobby but have no direction.
We provide that direction with information on our web site. It's also available in a package that gives the beginner the information and contacts to make beginning a fun rather than frustrating experience. In addition to the above, all members of the department answer correspondence and thousands of telephone calls about a myriad of subjects. In addition to receiving and shipping over 600,000 pounds of books and supplies per year, our warehouse has the responsibility of shipping all supplemental issues of QST and handling the ever- growing number of postal forms. A full-time staff of 4 handles these responsibilities.