Licensed providers should have their license posted in public view at all times. In addition, lead teachers in child care centers must have a minimum of six hours of child development courses at a college level. All center staff are required to attend at least 15 hours of in-service training per year. No minimal training hours are required of family child care providers beyond CRP and First Aid at this time. If parents have concerns or find that their child care provider is in violation of the regulations concerning safety or numbers of children, they may want to talk with the provider to find out if the situation is temporary.
Parents can also remove their children from the care situation and find other options.
Filing a complaint with the DCFS licensing division is also an option. A misdemeanor, which could be punished by a fine if enforced. Parents may contact the DCFS child care licensing office to find out if a complaint has been made against a day care home or center, or to file a complaint. For more information on quality in child care, contact the local University of Illinois Extension office or the Child Care Resource and Referral Service in your area.