Brokers look for applicants who possess such characteristics as a pleasant personality, honesty, and a neat appearance. Maturity, tact, and enthusiasm for the job are required in order to motivate prospective customers in this keenly competitive filed. Agents also should have a good memory for names and faces and career details, such as taxes, zoning regulations, and local land-use laws. Persons interested in beginning jobs as real estate agents often apply in their own communities, where their knowledge of local neighborhoods is an advantage. The beginner usually learns the practical aspects of the job, including the use of computers to locate or list available properties or identify available sources of financing, under the direction of an experienced agent.
Many firms offer formal training programs for both beginners and experienced agents.
Larger firms generally offer more extensive programs than smaller firms. Over 1,000 universities, colleges, and junior colleges offer courses in real estate. Many local real estate boards that are members of the National Association of Realtors sponsor courses covering the fundamentals and legal aspects of the field. Advanced courses in appraisal, mortgage financing, property development and management, and other subjects also are available through various National Association affiliates. Trained and experienced agents can advance in many large firms to sales or general manager.