New Sign up for MyNews Receive headline news, full articles and breaking news via the Web or wireless device. The Dallas Morning News Hold, please, for tech support On magazine dialed customer support numbers for Apple, Compaq, Dell, Gateway, Hewlett-Packard, IBM, Sony and Toshiba to measure time spent on hold and the quality of the advice for fixing laptop problems. Apple, Gateway and Hewlett-Packard fared best, keeping callers waiting an average of less than three minutes and offering effective remedies. Sony placed last. Its on-hold time averaged more than 14 minutes, On said, and suggestions weren't as effective.
Owners can record their own wake-up messages on a computer or download music clips into the device.
Go on, try it. Bitbop prepares for Net radio doo-wop Think of the Bitbop Tuner as a virtual tape deck for music broadcast by Internet radio stations. The Audio Mill says its software won't let the files be played on other machines or to be redistributed. Woodall Rodgers, between Lamar and Field streets in downtown Dallas. Just 25 percent of Web sites that focus on news and information are profitable, an ActivMedia Research survey finds.