Unfortunately, we can not guarantee that a workaround is possible for any given bug report. If you would like to find out if there is a solution to the problem you are experiencing without purchasing Technical Support, please refer to Apple Customer Support Options . The following fields are all required to process this report. Steps to Reproduce Include any setup or preparation work and the steps we can take to reproduce the problem. Results Describe your results and how they differed from what you expected.
Regression Provide information on steps taken to isolate the problem.
Under what conditions or circumstances does the problem occur or not occur. If there is a workaround for the problem, please describe it in detail. This will a create a Stdlog file on your desktop. Configuration Please add an Apple System Profiler Report here if available. Otherwise, please provide as much information about your configuration as possible.