The following information will provide a good introduction to Hacienda's program. Patrols Hacienda is patrolled by Security Officers 24 hours a day, every day of the year. Hacienda Security provides continuous monitoring of the entire park using both patrols and watches making officers highly visible. Hacienda uses Security Officers as one of the best deterrents to crime, accidents, vandalism and malicious mischief through their visibility. Hacienda Security's prime objective is to protect both private property and property managed by the Hacienda Owners Association.
Private property includes all developed and undeveloped sites within the park.
Property managed by the Association is found throughout Hacienda and includes such things as street landscaping, decorative features, street lighting, traffic control systems, and park signs. These items are typically found in park common areas, or in areas created for the enjoyment of Hacienda tenants and the general public. Once dialed you will reach a pre-recorded message notifying you that an officer will respond to the name and number you provide. Calls will be returned within five minutes. Although Hacienda Security is not directly responsible for developed sites, they do perform cursory surveillance of these areas as a part of their daily schedule and answer requests for help from any employee, tenant, property manager or any Hacienda user.