This team begins a dialog with the client to scope out the real problems, needs, timeframes, and requirements. An internal Request For Talent is created, which triggers our Recruiting team to consider the professionals rolling off assignments or available within our roster. The Professional Services team then assesses the client need and the available professionals and creates the best solution for the client. An overall Letter of Agreement is signed by each client. For each person assigned to a client, there is a separate Professional Service Order which outlines the roles and responsibilities, the monthly fee and the minimum term of the agreement.
Professionals begin on site on a mutually agreed date.
Our clients include the Fortune 100 and smaller high-tech startups. For the large corporate clients, we tend to augment existing communications staffs, taking on established roles and responsibilities that for some reason do not have a permanent employee assigned. For the startups, we tend to act in a role as the marketing communications department, developing strategic plans and establishing processes and practices until they can develop a permanent team. We have relatively few mid-sized clients, but that will change as our client base grows. The CEO oversees all five functions with the assistance of an external Board of Advisors.