Unless instructed otherwise by the Customer, the Chauffeur will travel by the route considered the most appropriate on the day. Vehicles are fully insured for passenger and third party claims, as required under British law. However, whilst every care is always taken, customers' property is carried entirely at their own risk and no responsibility can be accepted for loss or damage. Customers are therefore advised to check their own travel insurance. Smoking is not permitted in the Company's vehicles.
Nothing can affect the consumers' statutory rights.