Jeff Schueller, Wisconsin vice president of operations for Beverly Enterprise, the company that owns the Superior home, in an interview in mid-December, said medical confidentiality and personnel issues prevented him from discussing specifics of the violations, most of which had been resolved. He said he was confident, with new staff and a new director, all issues would be resolved. In early November, administrator Mary Benedict resigned. Lucy Eastbrun-Graf acted as interim administrator until the position was filled by Jan Larson, who was most recently was employed as director of geriatrics at St. Mary's Duluth Clinic Health System. According to Larson, the second plan of correction has been submitted.
People are ready to move forward and work as a team.
There's a kind of renewed spirit, if you will. In her short time in charge, changes have been made. She said the ombudsman has been asked to be available at the home once a month for meetings and consultation with residents. Anytime there's any condition change we contact the family. But according to Joe Bronner, regional field operations director for the Bureau of Quality Assurance in Eau Claire, there will be substantial fines.