Then, the particular key manager can take corrective action before things get out of hand. When you manage through others, it is essential that you keep control. You do it by holding a subordinate responsible for his or her actions and checking the results of those actions. In controlling your assistants, try to strike a balance. You need feedback to keep yourself informed.
Reports provide a way to get the right kind of feedback at the right time.
They can be daily, weekly, or monthly, depending on how soon you need the information. Periodic staff meetings are another way to get feedback. At these meetings, department heads can comment on their activities, accomplishments, and problems. Coaching Your Staff For the owner-manager, delegation does not end with good control. It involves coaching as well, because management ability is not acquired automatically.