Campus leaders who have results relevant to their areas should carefully review the results. Please keep in mind that there are two sets of frequency distributions included in this report. This allows one to examine all possible responses. This section of the survey contained two scales, one for importance and one for quality. Difference scores were computed by subtracting the importance score from the quality score.
Negative numbers indicate a quality rating below the importance rating.
The results indicate that the primary reasons why students choose MCC is because of the low cost of tuition and fees, the variety of courses offered, and the fact that attending MCC gives them a chance for personal success. The results suggest that the students at MCC are supportive of most issues addressed in the survey. Compared to a student satisfaction survey conducted in spring 1999, students were more satisfied with most services. Although most of the results were very positive, the detailed results will need to be examined carefully to identify potential weaknesses as well as strengths.