Maintenance Printers used to be 250 pound monsters that required on-site maintenance to avoid palletizing the unit for shipment back to a repair depot. They have now shrunk to more manageable devices usually ranging from 10 to 50 pounds. On site maintenance is dying away as most users involved in a must have environment have a spare unit that can replace a critical device while depot maintenance personnel refurbish or repair the original. We can sign you to an annual on-site maintenance contract if you wish. We have two exceptional service partners that can be on a Georgia site within 24 hours and we have access to a national service provider.
None are salesmen.
They can help with non depot easy fixes where necessary.