Young, front-line service providers learn to empathize with the customer, assess how their business environment influences the customer, identify the needs of the customer, use polite and friendly behavior when addressing customers, and practice effective ways to solve customers' problems. Shop the site at your own pace. This will add the item to your shopping cart. If it's your first item, it will prompt you to enter the shipping method you would prefer. After that, each time you add an item it will take you to your cart and show you what's in it.
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You can add and delete as if you were walking the isles of a supermarket. In This Together Seven front line employees from a variety of businesses speak directly to their peers as they lay out the issues of respect and harassment head on. No heavy corporate message, rather an insightful look at real situations that will lead employees to make better choices. Everyone will enjoy watching in this together. It offers an entertaining and honest look at the everyday issues of respect and harassment we all encounter.