Sales reps know they should be on the road or calling prospects, but they have a tendency to get easily caught up in internal matters. It's not surprising that sales reps would like to see paperwork reduced, since they mentioned it as an issue in both of the previous questions. Computerization also comes up, reflecting the concern in one of the previous questions. Sales reps are looking for new systems and for an end to problems occurring with existing systems. The third response, adding staff, is higher for sales reps than it is for managers.
Most sales reps have no direct assistance.
They see having extra help as a higher priority fix than better planning. But adding staff is an easy way to improve productivity. As a solution, it probably would help. Yet in many cases, the added expense might not be justified. The last two responses, improving planning and increasing selling time are obviously related.