CO Familiarity with Avaya voice and data products and service delivery processes. Excellent communications, documentation, and customer support skills required. This position requires an extensive knowledge of Avaya products, applications and solutions that cover the entire Avaya portfolio of solutions. The candidate must be fluent in dealing with sales opportunities, up selling and responding to RFPs. The candidate must be fluent in dealing with sales opportunities, up selling and responding to RFPs.
Project manages of the sales process from quoting to hand-off.
Ensure customer satisfaction through follow-up after installation. Resolve internal and customer problems that may occur during the sales process. Excellent presentation and writing skills. Develop growth stategy for the account and implement tactical plans to achieve revenue goals. Develop growth strategy for the account and implement tactical plans to achieve revenue goals.