You should hear members remembering the happy moments from the past week, semester, etc. Members need to feel good about their involvement in order to maintain a strong, committed chapter. Get members involved in scholarship programming by delegating important tasks to the members who are not serving in elected capacities but who might have good skills. Start training new members to be future leaders by involving them in vital assignments from the outset. The chapter should have well-articulated criteria for the allocation of rewards and status as well as for the recruitment, selection, and disaffiliation of members.
People have to know what characteristics the chapter values in prospective new members.
It is also imperative that chapter leaders are clear about what infractions will result in members being released. These guidelines for acceptable behavior are as important as having explicit criteria for rewards. The design of chapter space also tells a lot about your culture. While the chapter may not have a great deal of input into the structural design of your facility, you do have some say in how specific areas of the chapter space are used. These are the kinds of questions you will need to address when you determine what culture you want to promote.