I have learned as much about writing about my people by listening to blues and jazz and spirituals as I have by reading novels. A good listener is not someone with nothing to say. A good listener is a good talker with a sore throat. I like to listen. I have learned a great deal from listening carefully.
Most people never listen.
Every person I work with knows something better than me. My job is to listen long enough to find it and use it. It is only by closing the ears of the soul, or by listening too intently to the clamors of the sense, that we become oblivious of their utterances. The first duty of love is to listen. Tillich Listening to both sides does not necessarily bring about a correct judgment.