An introduction to the various research methods and techniques which would be most appropriate in the analysis of problems in the hospitality field. The basic concepts of the scientific process and the foundation of research, research design, data collection techniques, sampling issues, statistical techniques and the analysis and reporting of data will be studied. Layout and design for efficient management of hospitality facilities. Organization and management of a facilities maintenance system and preventive maintenance and energy management programs. The focus of the course is preventive legal management with major emphasis placed upon recent litigation.
Opportunity is provided for administration of the departmental cafeteria.
An overview of the concepts of human resources management as applied to the specific environments within the hospitality industry. Cases involving hospitality industry organizations are analyzed extensively. Senior standing required. Please see the Graduate Catalog for graduate course listings.