Supports and backs up the Window File Unit staff by following the window duties outlined above. Releases STAT requests for medical information as needed for emergency patient care to external facilities. Other duties as assigned. Answers and directs all incoming calls, including ROI, transcription, and other PDS areas. Uses CFLO view to locate missing information and arranges to have the information delivered to the requestor.
Pulls walk in request for original charts.
Gives the pullslips to the loose paper employees to attach to the SDS's. Monitors printing of SDS's, printer jamming, loading paper, labels and toner, and informs systems employees and supervisors of any immediate system problems. Assists with prepping of SDS's loose paper interfiling as time permits. Creates new physical folders and updates creating of folders in chart tracking. Uses the Chart Tracking system as needed for inquiry, updates, etc.