Ask to speak with the activity coordinator and find out what types of individual and group activities are sponsored. Ask whether social services are provided by the facility staff or through an outside agency. The dietary department is under the direction of a food service supervisor. The overall management of the facility is the responsibility of a licensed nursing home administrator. Most important, be sure that the people who care for the residents are kind.
People providing services to people is what nursing home care is all about.
You are entitled to receive a copy of all rules and regulations pertaining to your rights and responsibilities, to be informed in writing of services available to you, and all matters related to charges. You have the right to be informed of the address and telephone number of the local and state ombudsman and the Department of Public Health and Environment. You have the right to see that state survey reports on the facility. You have the right to communicate in your own language and to assistance if you have sensory impairment. You have the right to be informed about your rights to financial assistance under Medicaid.