Respondents who own their own practices tend to be more positive on the benefits derived from belonging to the PMD network than are respondents who do not own their own practices. Sixty percent of the PMD physicians own their own practices. Almost 40 percent name someone else or some other organization as owning the practice. Almost 90 percent identify their own address as being the location of the management of the practice. Five percent are managed in-state, but not at the respondent's address.
Responses reflect a wide variety of suggestions.
In terms of suggestions for improvement, certain recurring themes are evident. The first and most pressing relates to telephone response. We are pleased to tell you about some changes we are making in our operations which address the need for improved access for PMD Participating Physicians. Our InfoSolutions project is increasing the amount of information offered electronically. Implementation will occur in phases.