This was one bet I didn't mind losing. That, I think started me thinking that managing conflict effectively is a practice in diplomacy. Management gurus now realise that growth dynamics is based on human dynamics. Egoism and personality clashes can divert the staff into wasteful politics. Changing contempt into consent requires a shift in attitudes and behaviour.
People are more apt to agree when they sit or stand side by side than when they face each other.
Walking and talking together is even better. You may be able to lay thorny issues to rest on the way to meetings instead of when you're sitting across each other at the table. All rights reserved. Powered by Please direct all your technical queries, comments, suggestions to us .