Accessing the EVS ensures that you, the provider, receive the most current eligibility information available. Even if a recipient does not bring a Medicaid ID card to an office visit, you can still use the EVS to verify eligibility. Magnetic stripe card readers. Personal computer software. The AVR system is a computerized service that allows providers with touch-tone telephones direct access to eligibility information for the current benefit month and previous 365 days.
Providers are able to make up to eight inquiries per call.
Providers should wait at least 15 business days from the date of submission to verify PA and claim status information. Toll-free telephone lines. The information sheet will allow you to record the information from AVR in the order it is given to you. If you want eligibility information about a previous date and the current date, two inquiries are often better than one. If you make one inquiry for a range of dates, you will receive eligibility information for months which may not be of interest to you.