Most manufacturers test their products extensively before they are made available to the public.
But new technologies can create potential hazards for the user, hazards which only become apparent after everyday use outside the testing laboratory. We play an important role in ensuring that consumer products are safe to use. Product recalls Most recalls are initiated voluntarily by suppliers who have discovered a defect with their product that will or may cause death or injury to any person. A compulsory recall will be initiated if a voluntary recall has not been made or is not considered to be adequate. If you issue a voluntary recall of dangerous or potentially dangerous goods, you must, within two days, give written notice to the Minister for Consumer Affairs, that the goods are subject to recall.