Whether they involve machines and production workers on the floor, service people and customers in a restaurant, or checks and cash transfers in a bank clearinghouse, operations are basic in these environments. They are the tasks involved in meeting the fundamental purpose of an organization. It is the operations manager's responsibility to see that these tasks are carried out correctly. Individuals in this field are continually looking for new and better ways to use the company's resources, to improve quality, to provide faster delivery and to make their company more responsive to it's customers. Tell me more about specializations in this field.
Operations management is the management of the production of goods or services.
The objective is to work effectively and efficiently to assure quality. There are many other professionals that work in other areas to support the front line. These include purchasing, inventory management, traffic, methods analysis, facility planning, cost analysis, quality control, computer systems, and management science. Interpersonal communication skills and the ability to interact with a wide variety of individuals is very important. Individuals should also possess analytical abilities, critical decision making skills, computer skills and technical expertise.