SIRS Academic Universe Health Ref. It uses AOL Instant Messenger.
Response time is faster than e-mail.
Requires AOL Instant Messenger. Download AOL Instant Messenger E-mail the librarian Uses for this service For Norwich campus students and faculty , allows them to reach a reference librarian when one isn't available at Norwich. For Distance Learning Students, allows the remote student to get help without visiting the library and without making a long distance phone call. For Morrisville campus, allows the student and faculty member to get assistance without going to the library. Talking to the librarian at the reference desk.