Board meetings are held in public and the reports are available to members of the public. Out Patients you should be seen within 30 minutes of your appointment time. Cancelled Operations operations shouldn t be cancelled on the day or after you have been admitted to hospital. If they are, you should be readmitted and treated within one month. Medical Records if you change GP, your records should be transferred within 2 days for urgent requests, or 6 weeks for routine requests.
Pharmacists are a great source of information.
If you think you need a GP or practice nurse, ring your surgery. If it is a life-threatening or critical situation, do not delay. It is important that these services are available to treat people with life-threatening conditions who need immediate care. NHS Direct has been available in this area since November 2000. The needs and views of carers are taken into account and they are supported in their caring responsibilities.