If you have a Federal Direct Student Loan you will receive repayment information and bills directly from the federal government's loan servicer. You should receive your first bill by the middle of the month in which payment is due.
Payments are due by the last day of each month.
Call or write to us immediately if your bill does not arrive on schedule. It is your responsibility to make timely monthly payments as they fall due, even if you do not receive a bill. See the HTML EFT Information and HTML EFT Authorization form or PDF EFT Information and PDF EFT Authorization form. This contact is especially important because our office reports all loans to credit bureaus. If special circumstances exist, the Collection Department should be notified before your loan becomes overdue so that corrective action can be initiated.