This was achieved by providing more open space and additional hand rails. The message announcement system has also been upgraded with the addition of the visual message display system to complement the voice announcement system. Plans are in place to retrofit the changes to the existing fleet of 43 railcar sets. There is currently a program in place to ensure that the level of the railcar floor aligns with the level of the platform. Customer service assistants are available to help any person with a disability to use the Transperth train system.
People using wheelchairs or electric scooters can access train carriages.
However, not all Transperth train stations are currently accessible to people with disabilities. Transperth has produced maps of all train stations. These will help you to determine whether a particular station is accessible. These maps are only meant to be a guide and over time further detailed access information will be available. At the moment they specifically cater for people with mobility disabilities.