One day, the airline executive decided that he would like the airline's crews to work together as a team. Something more important than anything ever used before. And because he wanted this program to be so special, the airline executive did not believe that any of the usual programs were good enough. It so happened that visiting the corporation at that time were two psychologists who were looking for a chance to become rich. They presented themselves to the airline executive and announced that they could change the behavior of his crews using a training program that was unlike anything that had ever been used before.
Ordinary people are too stupid to appreciate it at all.
This sounded like just the thing to the airline executive and he asked them to set to work at once. And so the program began. The two psychologists were given a room in headquarters in which to work and every day they asked for more money to buy the computers and simulators they needed. Of course, they did not buy anything at all, but stored up the money for themselves. The airline's flight crews were evaluated with questionnaires, role playing, and LOFT scenarios.