Does the mover have a comprehensive training program for its packers, loaders and drivers. Do they perform on-site job inspections during the course of your move. All service organizations should have a customer service team. Your mover should have one to assist you. They should provide you with a list of the personnel on the team, their responsibilities and how to contact each member of the team.
References are also helpful in determining a company's stability.
Ask your mover to provide you with a few references. Anytime you purchase a service you have to trust the company you are going to do business with. Ask questions and take the time to review the company prior to doing business. Sometimes choosing the lowest price can cost you in time, headaches and actual money out of your pocket. Remember, when choosing a mover, the lowest price is not always the best price.