The benefits to a homeowner association of having a well thought out website are many. They include the ability of the members to talk with each other via E-mail. No more excuses for not knowing the rules.
Members can view the status of their accounts.
Board actions can be posted along with the dates, times and locations of meetings. Maintenance and information requests can all be done online. The associations' newsletters could be sent to each member via E-mail and posted online drastically reducing the copying, postage and handling costs. This aspect alone will pay the maintenance cost of the website development and maintenance. The association can post documents relating to litigation the association may be involved with.