Any item not listed at this website or listed in our catalog- Inquire if unsure. We allow NO high grading of ANY Beads . Please be fair, we offer the lowest prices in the industry and can only continue to do so if you cooperate. If you are dissatisfied with an assortment of glass by the kilo, please return the 2.2 pounds that you were sent, not just 2 pounds. Return practices like these has caused us to implement these strict new return policies, and they only affect other beaders in the form of higher prices.
Prices are subject to change without prior notice.
You may be required to file a claim with the US Postal service for shortage claims. File a claim with the Express Company, or Freight line that delivered the shipment. They are responsible for damage or loss during shipping. They will pick up the package, inspect it, and return it to us.