Unfortunately, it also has its pitfalls. To save you from wreaking electronic havoc, here are the 10 commandments of e-mail etiquette. Type No Evil E-mail lends itself to the quick reply, but that can get you into big trouble. Because all you see is a computer screen, it's easy to forget there's a person on the receiving end of an e-mail. By sending e-mail, you are creating a written account of your communication.
Many people type only with lowercase letters because it's faster.
Save that for particularly funny or interesting items or issues that you know to be true. If you do find something worthy to pass along, don't just click on the Forward button. This not only makes it easier to read, it saves the reader precious time and bandwidth. This hides all other e-mail addresses except for the sender's and the recipient's. Many people receive dozens of e-mails every day and busy users do not have time to read all mail at one sitting.