Doctors are available for consultations at some VVCS Centres. Referrals are made for other specialized services if necessary. Country clients can be referred free of charge to local counselling services. Veterans, or people with personal ties to a veteran, are most welcome. Families can get help - if necessary, without involving the veteran.
Most Centres offer family support services, including partner's groups.
Staff will discuss any practical or personal matter, whether it appears to be service-related or not. You can come to the Centre alone, with your family, with a friend, or as part of a group. The VVCS is often the main point of contact for veterans and their families who need welfare or or specialist assistance. In these cases VVCS counsellors will make referrals to the relevant specialist or agency. The Centres are open from 9am to 5pm, Monday to Friday, but arrange- ments can be made to see counsellors outside these hours and groups are frequently held at night.