Charges are not processed until you check out of the hotel. Please note, special rate hotels require prepayment in full. These properties require that you are charged the full amount at the time you make your booking. We use a secure server where sensitive information is encrypted. Please see the hotel information for your selection to determine the particular property's cancellation policy as each hotel sets their requirements.
Most hotels impose a limit on room bookings and require special contractual arrangements.
This requires manual intervention. Our trained reservations team will be pleased to handle groups, and will respond to your e-mails promptly. The system will issue a confirmation within seconds. If you are booking a group, we should be able to respond within 24 hours following your inquiry. We value your comments and suggestions.