Customer service, boosting sales and managing service will be discussed at the workshops. Participants will learn how to overcome the four major customer complaints, develop a sales action plan, describe food that sells and promote repeat business. Presenter Walter Sasiadek has shared his expertise with more than 80,000 restaurant and business professionals since establishing his company, Business Development Strategies, in 1987. Sasiadek attended the Culinary Institute of America and has worked at some of the most prestigious hotels in the world, including the Hotel Pierre, St. Regis Hotel and the Waldorf-Astoria in New York City. He has held positions of executive chef, maitre'd and food and beverage director.
Registration is required for both workshops.
To register, contact the Nevada Small Business Development Center at 784-1717.