Training, Vol. 29, No. 5, May 1992, pp. Compatibility in this context refers to involvement in the redesign activity of those who will be directly affected. Early opportunities such as inclusion in design team activities are perfect chances to help supervisors learn about the need for change and participate in the design structure they will actually be living. Other chances for early involvement can evolve from spin-off task teams that may be needed to design segments of the new work system. In reality, true support will not come unless supervisors trust the redesign.
Real trust is developed by inclusion in design planning and decision-making.
Once supervisors understand the new work system, they should take part in the design of their new roles whether they be a modified supervisors' role or other parallel positions needed to support the design. Although such early involvement is certainly not a guarantee that each supervisor will welcome change with open arms, those who are willing and able to adjust will be presented with an opportunity to impact the change while those who are experiencing difficulty can assess the situation and consider options. Doug Nickerson Manager, Organizational Development GE Aircraft Engines Rutland, VT . I do not believe that there are any universal right answers to questions like this. However, I do strongly believe that there are certain principles that are true and right that should guide the redesign process.