Receptionists - Main Receptionists Receptionists greet visitors and determine who they need to see. Receptionists answer phone calls and provide information to callers. In addition, they route callers to the proper person or take a message.
Receptionists also greet visitors to an organization.
They determine the visitorsneeds and refer them to the proper person. Receptionists may inform employees of their visitorsarrival. Besides greeting visitors, receptionists have a security function. They prevent people from entering an office who do not belong there. When they are not busy with callers and visitors, most receptionists have clerical duties.