The problem was corrected and the reports reran successfully. The screen was changed to accept year 2000 dates. Additional table space was added and the application is now working fine. The phone system was recently upgraded to increase capacity. The vendor encountered non-Y2K problems with the hardware and software installation.
Oracle applications are still fully functional.
Some of the DOR offices were unable to access user files residing on a Phoenix server, due to an improper IP address in a configuration file. The problem was corrected in a matter of minutes. This is a rarely- used option and the problem may be the residual from an earlier software update. The Glendale office's queuing system was down about 15 minutes while it was rebooted. A customer who couldn't get a queue number called the media and incorrectly reported it as a Y2K problem.