We have contracted with financial education professionals for the classes. The survey was sent to 2100 randomly selected members. We were very pleased with the response rate and were also pleased with the results. They find the information helpful and generally feel they have a good understanding of the plan. We were disappointed that so few had visited our website thus far, but are encouraged that people indicated a willingness to use the website in the future.
Most members refer to printed materials or ask their employer.
Most would prefer receiving information through printed materials or their employer.