Try to use reason and not emotion to judge an idea, and with respect to each person's difference in perception. Sometimes people who want to work out a conflict just can't seem to agree on any way to work it out. They may want another person to help them solve their problem. A mediator is a person who helps two sides to work out their problems peacefully. The mediator helps those in conflict to focus on the problem and not blame the other person, to understand and respect each other's views, to communicate their feelings and what each is really saying, and to cooperate together in solving the problem.
Mediators are peacemakers.
Often group problem solvers sit in a circle, so that all members are equals.