For film rentals, confirmations are sent out within two weeks of receipt of order. It is not necessary to telephone to confirm your order unless you do not receive a confirmation. Sorry, we cannot fax confirmations at this time. Return Shipping Rented tapes must be returned the first business day after the three day rental period and renters are responsible for return shipping and insurance for the amount stated on invoice. Film prints must be returned the next business day after screening via UPS 2nd Day Air or Fedex Standard.
Renters are liable for any damage to prints or video tapes.
When cancellation is received after the ship date, the full rental fee will apply. Previews Previews are available for 5-day period for purchase consideration only to organizations with established acquisitions budgets. The preview fee includes shipping. Sale quality videotapes are sent for previews. Institutions with special preview needs should inquire.