We find large industrial companies teaming up with software companies to create Internet-based trading networks that streamline product design, order taking and distribution. In a lean digital plant, orders can be received directly from the customer and virtually error free. As Berger notes, this is where the pull strategy begins. This leads to shorter production runs as well as to greater standardization of raw materials and sub-assemblies. Finished product can be custom manufactured to the needs of the individual making for great customer loyalty.
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Defining value and making value flow by eliminating waste is the key to lean manufacturing. To achieve this end, we must change the way we do business. The most effective way to make this transition is to map our manufacturing business processes and redefine them in the context of e-tools and the e world. The Internet and new communications technologies have the capability to connect all workers to the heartbeat of the plant, its customers and the corporation. Most of us are familiar with the curse and the blessing of email.