This position will service the Southern California region. Our Customer Service Representatives work in conjunction with regional Marketing Representatives to more effectively serve our customers and develop understanding between MBS and bookstores within the region. This position functions as an additional liaison for our bookstore customers in achieving their goals in purchasing and selling quality used textbooks. This position requires a motivated individual with the ability to communicate effectively and manage customer satisfaction and expectations. Extensive travel within the region is required.
Overnight travel is required.
Preference for candidates with college bookstore and buyback experience. We offer a competitive compensation and benefit package, company car, and opportunity to grow with an industry leader. Responsibilities include analysis, planning, implementation, budgeting, operations management and staff supervision. Strong technology systems management, analytical skills, leadership and decision-making skills. Masters preferred or an equivalent combination of experience and education.