We interact with students in a caring, supportive, developmental manner. The delivery of our services is done with our students' best interest in mind and we continually measure student satisfaction with those services. We have an important advocacy role to play in helping students who have problems with the university, whether it be to advocate better procedures and processes or to help mediate interpersonal conflict. Our activities complement and support the institution's mission with enhancement of student learning and personal growth as our primary purposes and, whenever possible, we seek out partnerships with the academic community to support student learning and personal growth. Since the involvement of students in co-curricular activities contributes to their personal growth and has been identified as a positive contributor toward student success, we have a role to encourage involvement.
Organizational development is a high priority.
Strong organizational development contributes to good staff relations and good student relations. Assessment and evaluation of what we do are important elements toward improving what we do. The use of developmental concepts assists our assessment and evaluation. Managers are responsible for supporting a work environment that is conducive to staff and organizational development. Staff play a very important role in our relationship with students.