The purpose of BBI questions is to find out whether you exhibit these behaviors on a regular basis. Practice answering BBI questions related to those behaviors. S ituation Begin your answer by briefly explaining the Situation you faced that caused you to exhibit the behavior. T ask Follow this description with another that explains the Tasks that you decided needed to be performed. A ction Explain the Actions you took to solve the problem.
R esults Describe the Results .
Let me tell you about our latest project in which four of us just finished helping a client with its business process. We realized that we needed to understand the current business processes and to learn from the organization about its goals for revamping the process. Our client is a healthcare provider and we decided to sit down with the office staff for a week and follow them through a typical week so we could learn about the process strengths and weaknesses. So, two of us did that while the other two met with several executives from operations and finance to understand their concerns. After that, the four of us sat down for another week and analyzed the inefficiencies of the current operation and reconciled our ideas for improvement with the needs of the executives.