It allows greater exchange of thoughts and information. Closing communication suppresses the need to discuss topics which may lead to a few members getting together to go over their gripes. This, in turn, can lead to rumors and lack of productivity. A team should be able to express negative feelings and know that the company and organization is not perfect. Make a difference of opinion part of the process.
Positive change can come from such discussion.
When a new product or concept is introduced by the company, communication between members is the easiest and most efficient way to share this information. By exchanging details, the downline can share their thoughts on the new addition to the business. This will give more confidence in promoting the opportunity or product to a prospect or customers. Communication also creates an understanding of the personalities you are working with. Understanding motivations and goals is an important insight into the downline.