Be frank, be vicious, you can even be anonymous. I'd like to share these thoughts, facts, and opinions with you and hope you will share yours with me. Familiarity breeds contempt.
People tend to resent a lack of choice.
And the promises of things getting fixed in the next release, service pack, whatever, are getting thin. That would stand to reason for any new release of a large software product, even if the track record wasn't already there. Computers are supposed to be reliable. But this is Windows we are talking about. For some reason, which has always eluded me, users have been quite accepting of Windows' frailties.