Further, Expeditors developed a reputation for doing what they said they would do and then being there for their customers. Peter Rose never graduated from high school. He has made sure to show his employees everything right down to the basics of how to change typewriter ribbons, fix postage machines, and fill copiers with ink. There are no perfect people. What you do with these mistakes and communication glitches makes all the difference on how the final results come out.
Mistakes are only opportunities to begin again more intelligently.
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