Patients are treated with respect, consideration and dignity. Patients are provided appropriate privacy. Patients are provided, to the degree known, complete information concerning their diagnosis, treatment and prognosis. When it is medically inadvisable to give such information to a patient, the information is provided to a person designated by the patient or legally authorized person. Patients are invited to participate in decisions involving their health care, except when such participation is contraindicated for medical reasons.
Patients have the right to change primary physician or nurse practitioners as they are available.
Patient complaints and suggestions are solicited. If you believe that your Health Center has failed to serve appropriately, particularly with regard to your basic rights as listed above, please tell us. Discuss the problem with your physician, nurse practitioner or nurse. Discuss the problem with the Health Center Director. Your complaints, comments and suggestions will be treated seriously and with respect.