For the questions or sections on which you got the lowest scores, read the guidelines and consider tying them. They may help you be more effective. View conflict as a natural outgrowth of diversity among people, which can be addressed in a win-win way that strengthens your relationships. Remember the value of building your long-term relationship. View the resolution of the conflict and the building of the relationship as inter-related parts.
Prevention works best.
View conflicts as opportunities for growth - for you and the other person, and for your relationship. Handle the differences in a way that strengthens your relationship - together you will find more satisfying resolutions for this and future conflicts. Address differences directly, realizing you are more likely to meet both your concerns and the other's if you discuss issues openly. Separate the people from the problem, so you can protect the relationship while addressing the problem. Start by establishing an effective atmosphere that promotes partnership and problem-solving.