This policy has been developed not as a limit to network traffic, but as an issue of Internet etiquette. Setup fees are charged for all new accounts and major account changes and are non-refundable. All pricing is guaranteed for the term of prepayment. TruWeb reserves the right to change prices at any time. Any cancellations or modifications in services included in a Special invalidates the Special price.
Payment is due each anniversary month or period following the date the account was established.
If for any reason checks do not clear with the bank on three attempts, the account is subject to suspension. Any account not brought current within a week of e-mail notice or exceeding this time frame in any way is subject to suspension. Service fees do accrue during any period of suspension. No bills or invoices will be sent by regular mail. The customer is responsible for all money owed on the account from the time it was established to the time that the customer notifies TruWeb in writing for a request for termination of services.