If people have a document they want us to read, they should cut and paste it into the body of the document. Many legislators delete these automatically. State Rep. Alice Hausman, DFL-St. I love it. It allows quick and direct response.
Phone calls are second and U.S. mail is third.
We try to respond to most inquiries. Thus, it is essential for everyone to include an address. Our policy is to respond to all communications from constituents as quickly as possible. We rely on staff assistance for some responses that might require some background information or other research to be completed. If a letter comes to us via the fax, it's faster than using the postal service so we can respond more quickly.