You get software, Internet Explorer 3.0, and several books which aren't that bad. They are very, very similar systems. We currently have three computers on the hub, and two are using the modem. They get email addresses, and access and all. Lame, lame, lame.
Reliability is much better than it used to be, which is a good thing actually.
Warner Inc. Picture is used without permission. Top picture of two modems is copyright Jeff Keller.