According to FAA statistics, this past summer was the worst summer for flight delays in five years. And there is no indication that the problem will get any better. This Committee would be remiss to ignore an issue that causes so much confusion, frustration and potential danger to the American flying public. The frustration is easy to understand. First of all, airline tickets aren't cheap.
People pay hundreds, sometimes thousands of dollars to fly.
And in an economy that is increasingly interconnected, for many people flying is no longer optional. They need to fly, and air service needs to be reliable. I believe we need to view the problem holistically. There are a several reasons why these delays occur. Regardless of the reasons, I personally believe that airlines should do a much better job keeping their passengers informed.