Patients are responsible for making an appointment whenever possible and arriving on time.
Patients are responsible for canceling an appointment as soon as possible if unable to keep it so that another patient may be seen during that time. Patients are responsible for giving the health care provider full and complete information on their health care status, and for cooperating in treatment planning and follow-up. Patients are responsible for asking sufficient questions of the health care provider, making use of available information and education concerning their own health. Patients are responsible for informing their health care provider in a timely manner about changes in their health or any unexpected complications that may occur during treatment. Patients are responsible for using identified methods of expressing concerns and making suggestions, whenever indicated, rather than remaining silent, in order to assist Health Services in improving the quality of health care and health education services.