I'd first met Briggs back in the days when he was the vice president of Manufacturing at Saturn, back when his office in Spring Hill was in a trailer because they were still moving red dirt around on the Tennessee site. Briggs was with Saturn from 1985 to 1991. Not surprisingly, Briggs talked about the Web.
People buy our products.
And people build our products. That is not too surprising in and of itself. When you get right down to the bare bones, manufacturing is a people-based business. Technology will never change that. All of the talk about the Internet tends to focus on what is essentially nothing more than a big communications device as an end onto itself.