A designated person, usually a team leader, makes unilateral decisions. The group grants this member authority to replace a member or cancel a meeting, for example. The group may make majority decisions in instances when members accept that a minority may be disappointed with the decision. Unresolved differences among group members can impede the process. If the answer is yes, the group must work through the conflict resolution process with their eyes on the group goal.
Members express differences.
The group becomes aware of the conflict. The members clarify their differences. They agree on common points. Members commit to a solution. Keep the group focused on the goal.