When a calculation is amiss and they're jammed with a personnel action, they go into their pool player mode and commence looking for the angle to extricate themselves. This would include calling NATA even though they are not a member. There's that unabashed, salesman's attitude that makes them immune from rejection when asking for assistance. Insurance companies don't underwrite a policy after the family truckster is totalled. Don't expect NATA to be a charity, although we are charitable.
Resources are limited.
It would be irresponsible to divert efforts on behalf of a nonmember at the expense of a current member. If you're not a member, become one. If you're already a member, recruit some co-workers and participate as an area rep or officer. I'd like to hear you what think.