Results are often expressed as products or services for an internal or external customers, but not always. They may be in terms of financial accomplishments, impact on a community, etc. Results are expressed in terms of cost, quality, quantity or time. Measures Measures provide specific information used to assess the extent of accomplishment of results. Measurements are typically expressed in terms of time, quantity, quality or cost.
Results are a form of measure.
Indicators Indictors are also measures. These are usually overall accomplishments desired by an organization and are often established during strategic planning. The level of specificity of goals depends on the nature and needs of the organizations. Typically, the more specific the goals, the clearer the understanding of goals by the members of the organization. The performance management process often includes translating organizational goals to be in terms of results, which themselves are described in terms of quantity, quality, timeliness or cost.