General Problems F.A.Q. General Problem F.A.Q. Q . My internet connection just won't work, but I know I've configured everything correctly. First, check the back of your computer where your network card is.
Most ethernet cards have a little green light that light up when the network connection is active.
Second, check to make sure your cable is plugged into the correct port in the room. The port looks like a little beeper sized box. A phone cord is not the same as a network cord. These cords are available at the College Store. Restart your computer.