Organizations is here groups of people, possibly large and distributed, sharing a common goal.
Recording the Workgroup Conversation. In addition, there is a minitrack dedicated to Organizational Memory in the Hawaii International Conference on System Sciences. If you have access to the proceedings, there were a number of interesting papers in that track last year. All experiments with the GDSS involved subjects' written native languages. Another important way in which groupware apps differ from traditional information system apps is that they deal with an entirely different set of systems.