Issues for discussion included Access, Cost, Public image and Information. Findings included difficulty in registering with a NHS dentist and views on mandatory registration. Patients' views were sought on the current system of charging and suggestions for alternatives. Priority groups for NHS care and exclusions were discussed. Access A standardized system for access to NHS care was recommended with a more comprehensive emergency dental service.
Registration only works in affluent areas with well-motivated people.
GP's and health visitors said that de - registering patients was alienating and caused confusion and panic. There should be a more flexible system allowing people to visit the dentist of their choice as and when needed. Cost Participants in this survey resented paying charges. They felt the upper limit of 348 was too high and the free treatment threshold was too low. There was a plea for more explicit charges and a reduction in confusion caused by NHS and private mix.