TOTE offers pickup and delivery service from anywhere in the Lower 48 and parts of Canada to greater Alaska with its own fleet of nearly 1,500 trailers and through interchange agreements with major motor carriers. Similar connections exist with rail lines in both the US and Canada. The land fleet consists primarily of insulated and refrigerated trailers augmented by dry vans, flatbeds, opentops and tankers. The service charge, regulated by the Surface Transportation Board, is calculated according to commodity, weight, number of shipments, equipment type required, and origin and destination points. In the Port of Tacoma, TOTE's dock and marshaling yard are located on the Blair Waterway off Interstate 5 and the Pacific Highway.
Railroads offer piggyback service with a spur running dockside.
In the Port of Anchorage, TOTE's pier is minutes away from major highways and is served by a spur line of the Alaska Railroad. Additionally, TOTE operates a terminal in Fairbanks that coordinates delivery throughout central Alaska and the North Slope, and a trailer terminal on the Kenai Peninsula. Until recently, TOTE operated a two-sailings per week schedule, reserving its third ship as a backup. Market demands have since necessitated putting the third ship into service from May through September, after which it will again be available as backup or for charter service from October through April.