Mediation strives to remove power differences among disputants. Resolutions are generated by the parties themselves and therefore are more likely to endure. Mediation is an educational process that helps you learn about your communication style and conflict resolution. Once you call, an intake person will listen as you explain the issues. If we can help, we'll try to set up a mediation.
Mediation is always voluntary.
If the other party agrees, a mediation session will take place at a time and place convenient to everyone during or outside of work time. At the session, a pair of trained campus mediators will listen to all sides of the dispute. The mediators don't decide who's right or wrong, but will assist the disputants in reaching their own agreement. If the participants reach an agreement, the specifics can be written down and signed by all parties. We will provide follow-up on agreements and offer further assistance as necessary.