There is no doubt in Feinstein's mind about the success of the Web site. She says that she derives better than 50 percent of her total business from the Web. Technology enables it. She's continually improving and refining her business, too. I'm not buying as much now, but I'm selling more.
Profit is up.
I'm selling more of what I have already. She maintains the Web site herself. Unfortunately, my children are not interested. Still, she does need help at times. I hire teenagers to help me in the summer.