Neither the manufacturer nor Drop Zone is responsible for shipping of the items requiring warranty service. Drop Zone Extreme Sports inspects each and every case that is shipped for damage to the paintballs. Paintballs that are damaged in transit by excessive weather conditions or rough handling is not the responsibility of Drop Zone Extreme Sports. If you need to file a claim for damaged goods with UPS, be sure to note the damage on the bill before you sign for it. Any warranty service required should be directed to the manufacturer.
Most guns come with a warranty card.
Be sure to fill it out and send it in. Please note that orings, springs, and cup seals are generally not covered under warranty since they are considered consumable parts. No refunds or credits will be issued for any gun that has been used or modified in any way. Only unused, unopened items may be returned to Drop Zone Extreme Sports for credit. Use is defined as any attempt to wear, fire, install, or wash.