The goal of patient and family education function is to improve patient health outcomes by promoting healthy behavior and involving the patient in care and care decisions. The patient's learning needs, abilities, preferences, and readiness to learn are assessed.
Patient education is interactive.
When the hospital gives discharge instructions to the patient or family, it also provides these instructions to the organization or individual responsible for the patient's continuing care. The hospital plans, supports, and coordinates activities and resources for patient and family education. This area reflects an evaluation of the degree to which the hospital supports patients and families in participating in their care and decisions about their care.