Here's how four call centers have prepared for disasters and recovered while still providing optimal customer service.
New features target the medium-sized call center market.
How electronic displays and internal electronic messaging keep agents on top of what's happening in your center. A lightweight headset with an easily adjustable headband. ClearCube Clears Cubicles and Call Centers Patented transmission technology utilizes existing copper wire to reduce hardware clutter and cost. It's hard to find a good headset, and it's hard for customers to do comparison shopping, so we're doing the work for you by testing out PBX-compatible headsets and amplifiers. How companies are setting up call centers to answer customers' questions and fulfill their requests for support.