Patients are satisfied with their physicians and the service that they provide. In addition, patients state that they have had an ongoing relationship with the same doctor for an average of seven years. Similarly, physicians acknowledge having long-term relationships with the majority of their patients. The fact that both sides strive to develop long-term relationships demonstrates the importance of the human element in health care. Doctors and patients both agree that the old model of physicians as authority figures who control the relationship no longer applies in today's evolving health care environment.
Patients look to various sources for their information.
The continued success of the patient-physician relationship will depend, in part, on doctors' and patients' willingness to adjust to changing roles as a new relationship model of mutual partnership emerges in the health care environment. TOP OF PAGE Demographics of Patient Satisfaction Satisfaction varied little between patients in different demographic groups. Pfizer Inc. All rights reserved.