The number of Americans with cell phones has now topped 100-million. But the fact that sales are booming doesn't mean everybody's happy. A nationwide Consumer Reports survey found people are about as satisfied with cell phone service as they are with airlines and trial lawyers.
Most people buy a cell phone for emergencies, but they quickly start using it for a lot more.
A Consumer Reports survey of cell phone users found one in six go over their allotted minutes, many by half an hour or more. That extra time is expensive, as much as 65 cents a minute. And, Consumer Reports cautions, time on a cell phone adds up much faster than on a regular phone. A cell phone isn't like your regular home phone. You pay for calls you make and for calls you receive.