First of all, you ignore the most powerful force in this industry, the 'white box builder' which I am but one. I on the other hand build only the highest possible quality computer for my local customers, because i am a local business. Jessie you will see more of my kind. In ten years or less, they will be a none issue as us 'ma and pa' types slowly by irresistibly take over.
People are tired of buying from inept sales folks and service by techs who dont really give a damn.
I like your letter, and i like even more how u created your own business. But, u need to take a closer look at what is happening in the world of small, independent builders who maintain the highest quality builds and the most thorough service this planet knows. There will always be a market for quality.