Systems and technical architectures are applied to ensure interoperability and integration. The IT acquisition process uses prototypes, demonstrations, and exercises to evolve IT capabilities in full collaboration with end users. IM organizations continually improve their internal processes, such as software design and technology insertion. The IM community, working in partnership with its customers, has redesigned how it does its business. Culture, organization, training, and processes have been reinvented.
Organizations are streamlined to eliminate unnecessary headquarters staff.
Individuals are empowered and accountable. Vertical stovepipes and hierarchical thinking has given way to horizontal teaming and cross-functional integration. New paradigms for IM fully realize the value of information as a resource. Information is managed by and for users. Information specialists help users to find the information they need, assess and assure its fitness for use, and provide professional knowledge as needed through the DII to assure customer satisfaction.