If you are unfamiliar with a piece of equipment, check with the department manager to arrange an in-service. The outpatient problem list is online and can be printed daily for each clinic visit. In Special Care Units, such as ICU's, where patient evacuation is difficult due to the patient's condition, physicians will assist by monitoring the patient's condition during relocation and while in the relocation area. On admission, patients are asked regarding their choice for advanced directives. This information is noted on the registration face sheet which comes with the patient to the floor.
Providers are to follow the patient's advanced directive.
An incident report should also be prepared. The health system policy on the use and dispensing of drug samples requires appropriate tracking, labeling, and dispensing of each drug sample given to a patient. In addition, information is available to direct complaints to the Guest Assistance department for resolution. The focus is to improve Satisfaction, improve clinical and functional outcomes and to reduce cost. Use of many improvement models is encouraged as they each rely on familiar tools to develop solutions for implementation.