Studies have shown, time and again, that the better trained supervisor produces more than the untrained supervisor. How supervisors must function to be effective Sharp supervisors learn how to get their work done through others. They avoid upward delegation, preferring to plan and organize the work while knowing how to influence others. Participants learn how to avoid asking the one question supervisors, managers, parents, and teachers ask which does more to destroy communication than all others combined. Why people resist change and ways to over come it People resist change because of past performance, fear of loss of job, and fear of the unknown.
Participants learn what they can do, both upward and downward, to reduce fear.
Old time managers once believed that people were motivated to work harder by fear. Looking around at strikes, violence, sabotage, etc. The four most effective leadership styles Different employees respond to different leadership styles. They also learn how to use each one. Participants complete exercises designed to give them a solid feel for the leadership style they use most frequently.