When employers offer training programs addressing health education needs of the entire covered population, these programs are more widely supported and acted upon. People become involved and share valued information and self-help procedures. This makes a lasting difference at both group health and workers' compensation levels. Employees encouraged to report back pain feel valued because they are being treated with respect. Under these positive conditions, additional benefits accrue.
People work collectively and progressively to promote health and control healthcare costs.
The constructive influence of positive industrial relations enhanced by Steps One, Two and Three, facilitate control over back injuries and related costs at all levels. Cooperation and communication exist as people collectively support prevention and early intervention techniques for improved health and healthcare cost containment. Employers overlooking these important opportunities face a different, more problematic situation. Job dissatisfaction is recognized as a significant variable underlying many workers' compensation back claims. Employees unhappy on the job are also more likely to submit stress claims.