However, as discussed in the previous section, there are still many avenues of exploration that would benefit from more attention by researchers. One of the most promising areas is information navigation and presentation. Visualization techniques are needed to sort and filter information. The issue of successfully deploying a commercial tool in an industrial setting is not new. Researchers in the CASE tool community have been struggling with the adoption issue for a long time.
New technology is only successful if it easily integrates with existing tools and processes.
Forcing users to adopt radically different ways of doing their jobs rarely succeeds. It is unfortunate that many developers will only give a tool a short window of opportunity to succeed. If they cannot get the tool up and running in ten minutes and see real results, without looking at the manual, they will often abandon the tool. It means the potential benefits of using the tool may not be realized. Perhaps one way of addressing this problem is by promoting the capabilities of such support mechanisms as services rather than tools.