All of the University s computing centers web sites should provide a link to this page. There are some applications which are very frequently used, but which have either no existing tutorials or tutorials which are not sufficient. These tutorials must be created and added to the aforementioned repository. For example, many students have trouble with opening and reading postscript files and there is little information on the web about how to do this. While individual professors have often posted instructions on their personal web pages, efficiency and convenience mandate that such instructions be centrally located.
More sophisticated software requires personal instruction in addition to online manuals.
There are some workshops currently offered by ISC for applications such as Microsoft Word and Excel, as well as by the Mathematics Department for Maple. In addition to better publicizing these existing resources, the University must create a process by which the student body can register desire for workshops on other software packages. The Penn Web Search Engine needs to be optimized so that the search results are ranked sensibly.