For example, the Student Health Service has developed a plan in which individual employees or groups in conflict are asked to meet with each other first to attempt to resolve differences. The purpose of this meeting is to formulate a plan of action. A follow-up meeting is scheduled. If the agreed upon plan is not successful, or if the groups involved are too large then a third step is taken. An ad hoc committee for conflict resolution is named, with membership reflective of the make-up of the groups in conflict.
Proceedings are confidential.
The final step is to reassess the situation within a specified time frame. The ad hoc committee reconvenes if necessary. Other approaches may be equally promising depending upon the area of conflict and the parties involved. The point is to face the issues and to have a consultation process in place.