BackOffice Small Business Server has not only met our goals, it's made a big difference in our lives. We are very satisfied. Inc. Improving the Quality of Communication After basic network performance, e-mail was behind Quality Assist's need for a new system. The quality as well as the efficiency of communication has increased dramatically within the organization and with our customers. But the company soon discovered its new network had more to offer than just e-mail.
People use the journal to track contacts with clients.
I use the task lists for myself and for duties I assign to my admin people. Integration between Microsoft applications has also paid off for Quality Assist. The category function makes it easy to select groups of people for mailing. Because Quality Assist is always involved in multiple projects and programs, employees must be able to help each other out. Sharing documents plays a vital role.