Positions in this class supervise two or more office functions such as typing and document review units, licensing or registration units, with office functions of considerable magnitude and complexity. This class is distinguished from Office Services Supervisor by the multiplicity of office functions, emphasis on supervision rather than performing office functions, and by the complexity of work. Performs work of unusual difficulty, providing supervision to multiple work units. The work requires independent judgment in the application of rules, regulations, policies, and procedures of state and federal government. The more difficult work is referred to the incumbent for disposition.
Responsibility exists for final review of work before it leaves the unit.
Receives direction from an Office Manager Senior, Office Manager, middle or upper level manager, or professional who provides a general outline of the work to be performed and is consulted on significant changes in policies, methods, or procedures and on controversial issues. Work affects the accuracy and reliability of functions supervised and of other offices, and of the services delivered by the units. Frequent internal contact with other organi-zational units to coordinate activities and work flow. An equivalent combination of training and experience indicating possession of the preceding knowledge, skills and abilities may substitute for this education and experience. This class was revised to include positions in the Switchboard Supervisor B class, effective November 1, 1991.