No, it is more than likely the sound of lost customers and lost sales. Turnover and the shortage of skilled and dedicated salespeople is taking a toll on the bottom line. The loss of knowledgeable and experienced personnel is affecting the quality of goods and services businesses are delivering. As a result, customer retention is suffering, which increases company costs by adding exponentially to the sales and marketing efforts needed to acquire new customers. Employers and mangers must respond in a smart way, which may not be in the way it's always been done.
Many employers have difficulty matching the right person to the right job.
The sole purpose of evaluating job candidates is to predict, or forecast, how they will perform on the job before they are added to the payroll. Hiring today, however, requires more than a well-written resume, a casual interview and intuition. The best salesperson for one company, product or service may be a nightmare for another. By using screening and assessment tools to hire, manage and set career paths for their employees. A successful selection process, such as Select-In, begins with an understanding of the dynamics of the sales position, how the salesperson filling it must interact with customers, other employees and his or her manager, and how he or she must represent product or service.