Since multicultural development is basically a training process, the structure for development follows a three step process. The first stage, Awareness, develops a person's own cultural understanding. The second stage, Knowledge, increases a person's knowledge and comprehension about other people's culture. And lastly, the Skills stage increases skill for effective decision-making and control within the work environment. Each of these stages must be met completely before multicultural development can proceed.
Reciprocity is also important in good teaching or training.
A good trainer welcomes reciprocal exchange in the training structure. This is especially important for multicultural training, where much of the learning is subjective to a particular groups' point of view. Increased knowledge and skill should clarify any ambiguity in the employee's understanding about culture. Once the needs of the trainees have been analyzed, the next step is to design objectives for a training plan. An awareness objective will help change the employees' attitudes and opinions about a specific topic.