Fortunately, Celestis has not experienced any launch failures. If a Celestis launch fails, several options are available. For the Earthview, Lunar and Voyager Service, only a portion of cremated remains is aboard. A second portion is collected by Celestis as a normal part of our process in order to fly on a second launch if the first attempt fails. As set out in the Service Contract, Celestis does not get paid until we perform the service.
Refunds are available.
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