The real problems occur when managers fail to involve other areas of the organization and fail to recognize their lack of knowledge. It is a problem in CLECs today. Lack of processes and communication allows the quick fix to flourish. Solving the immediate problem instead of focusing on the root cause solves a problem, but only the symptom. It will never provide a cure.
Quick fixes feed on themselves.
They become a method to hide behind and show progress even though the real problems still exist. Management can prove they are resolving issues by the number resolved. Masking the fear of discovery that the real problem is still out there. You can use fear to your advantage by not giving in to it. An honest evaluation of the situation is painful.