If the SI sessions have not been viewed recently, observe several SI sessions. With the intense time pressures facing many students, they will make quick judgements regarding the value of the SI sessions. These students will express their views to others enrolled in the course. Research with customer service reveals that when a person has a bad experience, they tell their friends about the incident. Then these people will tell others.
Research suggests that each incident of bad service is shared with ninety-seven other people.
This reinforces the need for clinical supervision of the SI program. Meet with the faculty member once or twice during the academic term. The more clearly the professor understand the SI model, the easier it is for them to see it as something that is worthy of their time and support. They will be more likely to say positive things about the program in class. Ask for a few minutes to share about the SI program during an academic department meeting.