Members have the responsibility to let their provider know when the treatment plan no longer works for them. Members have the responsibility to follow their medication plan. They must tell their provider about medication changes, including medications given to them by other providers. Members have the responsibility to treat those giving them care with dignity and respect. Members should not take actions that could harm the lives of Magellan employees, providers, or other members.
Members have the responsibility to keep their appointments.
Members should call their providers as soon as possible if they need to cancel visits. Members have the responsibility to ask their questions about their care. This is so they can understand their care and their role in that care. Members have the responsibility to let their provider know about problems with paying fees. Members have the responsibility to follow the plans and instructions for their care.