The U.S. Equal Employment Opportunity Commission encourages using ADR during the counseling stage. We have instituted mediation as a method of ADR to resolve disputes.
Mediation is a fast inexpensive way to resolve disputes.
The Department's Equal Employment Opportunity Staff's mediation process uses third parties known as mediators to facilitate resolution. Our mediators have been trained to help both parties reach a voluntary agreement. Mediators cannot make decisions or force decisions on the parties to the dispute. The process usually begins with a joint session. During the first meeting, the lead or co-mediator explains the process and answers questions.