A lot of people think that it's all over after you do a few things. So we also pair people with other BMC employees who've already been through the war in a buddy system. By pairing new people with someone already knowledgeable about BMC, we're better able to sustain the sharing of the company's values. My department launched in August to better share information about BMC internally. When I used to work at PriceWaterhouseCoopers it was a challenge to make people feel like they were a part of the company, but at BMC, if you want to tell people something, everyone's pretty much here.
People rely too much on what other companies do and what their competitors do.
You should be aware of what's going on in your own company. Take a more intense look at the needs of your customers and do what they need you to do. Best practices can be a fantastic arsenal of knowledge, but best practices for one place might not work for you. It all comes down to your realm of experience. Make your own informed decisions.