Our order was shipped quickly, but an extra cd was included in the package. They corrected the error and refunded our money, but we had to ship it back to them at our loss. You can contact them during regular office hours through their 800 number, and they respond to email pretty quickly. Browse through their feature articles, reviews, and discussion groups or listen to real audio clips of your favorite music. When you are finished, you can find the most popular music from their charts or find the most recent releases.
Prices are high, but the content makes up for it.
Our order was shipped the same day we ordered it. It took them a while to get back to us on email, but you can get prompt service through their 800 number during regular office hours.