And as with anything, if you can create it, you can destroy it. This workshop is designed to develop an understanding of Physical Plant's internat and external customers, their needs, and concerns. Whether you work with the University community, or primarily just the people in your office, you can learn more about providing exceptional customer service. Group exercises, case studies, and class participation allow participants to learn practical ways to make exceptional cutomer service consistent throughout Physical Plant. If you or someone in your area operates a forklift, you must receive forklift certification training to operate the forklift.
Participants proactice by applying their training on a controlled fire.
Class is held in the East Mall, in the open area between Gregory Gymnasium and the Geography Building, where the statue of Dr. Martin Luther King is located. While many of the key personnel may have strong technical skills, there are often real concerns and frustrations when it comes to supervising and managing our most valuable resource-people. This workshop is an application-oriented workshop, designed to develop an understanding of how to successfully accomplish goals and objectives with, and through, people. Training Request Form Successfully Conducting Meetings Consider the time that you spend in meetings each day. This class evaluates how to cost-effectively conduct a meeting so everyone benefits.