When I can recognize that each conflict situation may demand a different communicative response, that I can choose a response based on my assessment of the situation, then I can feel empowered to deal with the conflict confidently and creatively. Rather than responding from habit, I recognize that I may choose to engage or to avoid, and how I engage or avoid can involve an array of other choices based on my assessment. If my assessment is that our relationship could use assistance in engaging the conflict constructively, campus mediation offers a specific process for collaboration. Mediation is available to faculty, administration, and staff by inquiring about the SCSU Mediation Program at 255-4909. Conflicts are in process.
Relationships are in process.
As the institution grows and changes, conflicts will continue to surface. When we experience successful collaboration in our relationships, we have not only developed management skills for future conflicts, but have also provided models for others on our campus. These are important steps in creating a supportive and collaborative climate in our classrooms and on our campus.