These include researching user needs, developing a metadata enabled legal search engine, and developing best practice guidelines for legal web sites. Sue is particularly interested in equity of access to information and the role that online technologies can play in this. She is currently undertaking her Masters of Adult Education thesis looking at how community agencies access and use legal information. This talk will focus on the development of an Online Services Strategy for the Department of Communications IT and the Arts. It will discuss the methodology and approach used to define online services and the change management needed to implement the strategy.
Online services are a new and emerging issue.
There is now real pressure for agencies to put their services online. This presentation will highlight the issues and options agencies need to consider in planning their online services. He has over 16 years of hands-on systems development and IT policy experience in the Federal Government, the past two years at the international level. He has served on many senior inter-departmental, joint industry and international committees, including Public Key Infrastructure, x.500, EDI, Resource Discovery, Integrated Service Delivery and Electronic Commerce. Government metadata standards for online resource discovery , Andrew Wilson, Project Manager , Australian Government Locator Service , National Archives of Australia.