They must sound authoritative in describing the attributes of new vehicles, without having had much time to familiarize themselves with the automobiles' key aspects. But there's still a place for commission, and there's not necessarily a connection between commissioned sales and high turnover. Mr. Chiappa's biggest problem with the industry is customer attitude. Currently, he is sales manager at Frank's Auto, a Lada dealership specializing in economy vehicles, which, he says, have very little mark-up and, therefore, little room for negotiation. When they're bargaining on price, customers can turn vicious.
People describe buying a car like pulling teeth.
It shouldn't be like that. It should be fun. Top salespeople can make up to three times this amount. Many make considerably less, especially if they are working in a commission-only dealership. While bonuses, based on sales numbers and other perks sweeten the mixture, selling cars remains a tough business.