I get always crazy when my Macintosh Word 5.1 hides page numbers under my text. We install new features because we were asked to. Nobody would buy a new software because of bugs in an old one. Everybody has such experiences. This is how the system works.
Most callers wish advice.
You are kindly invited to listen to the millions of calls. You must wait for weeks until one complains about a bug. I understand this as sociological phenomenon, not as technical. Maybe someone can inform Mr. Gates that it was HIS enterprise which recently distributed the first Macro virus WordMacro.