Particular attention is paid to managing expectations among change agents, managers, execurives, and other members of the organization. This workshop teaches participants to act as internal consultants to their own organizations, working to involve clients in all phases of problem identification and solution. At the end of a consulting assignment, clients are able to sustain the changes in their organization. Participants learn techniques and methods to use every day, such as forming collaborative working relationships, negotiating roles and expectations with clients, collecting and using data effectively throughout the consultation process, and handling difficult situations that occur when circumstances change in the organization. Role plays, discussion of current situations faced by participants, and an extended case study provide opportunities to practice newly learned skills.
Participants receive workshop materials, as well as breakfast, lunch, and an afternoon snack.
The Consulting Skills Workshop take place over five days. See the SEI Calendar of Courses and Conferences for dates of offerings. Course Work Some reading and three to five hour assignment must be completed before the beginning of the course. During the course, participants receive one to two hours of homework each evening. If you would like to receive course updates or notification of courses, please provide your e-mail address and we will add you to our mailing list.