This FAQ section highlights some of the more common questions asked by Official Representatives. Since data are freely available for direct downloading by ORs, the charges cover staff time involved in writing the data to removable media.
ORs frequently comment on the wealth of local support available to data users.
Some campus departments to network with include social science computing, statistical consultants, computing services, and academic computing. Information on whether study documentation is machine-readable or hardcopy is presented on the search results screen that details the study files. Except for a few studies, machine-readable documentation files are freely available for downloading. User Support reviews each authenticated download order to determine if any of the studies have hardcopy documentation. If so, distribution records for the last two years are reviewed to see if the data and documentation have already been provided.