Pieces of the plan being reviewed came from the staff survey results. There is a need to simplify the process and John is open to ideas. He pointed out that employee voice is very important. He also used a study result by the federal government to point out that merit pay systems do not improve performance. No empirical evidence supports merit pay systems.
Negative feedback decreases performance when the system is perceived as unfair.
When employee voice is included in a system that seems fair, performance increases. Simplification would occur by stripping out the developmental component, but that is not desired according to the survey. Leadership must be heavily involved in the process to make it work. Training of supervisors is a key component how to give feedback, to evaluate, and coach employees in how to improve performance and developments is crucial. Erika noted that John s approach was a lot more technical that what persons who read the survey considered.