This agreement covers Gateway computers that are either under warranty or out of warranty. If this number is not reached, there will be no University-wide coverage. Service is on-site and covers all labor costs. The Computer Center will provide only diagnostic assistance for machines which are not covered by this support contract. Here is a summary of services, costs and procedures.
Most current systems come with a three- year warranty.
On-site hardware diagnostics and repair. Calculate costs to the end of the warranty period. Allow approximately two weeks from the date of the P.R. for the beginning of the coverage period. Send the Purchase Requisition to Gary Weller, Purchasing Department, U-76. On-site diagnostics and repair of hardware.