One of my clients had a long talk with the accounting staff. He explained that this was 4th down and too far to punt, etc. Thirty minutes later he walked by the conference room where he saw the entire accounting staff sitting around a birthday cake with paper plates in front of them. When you get in a work crunch it is hard not to hire warm bodies. You don't have to have a 30-item punch list but you should list the three key things you want and stick with them.
Promotion is a reward but only if it gives people a solid chance at succeeding.
Organization planning includes, but is not limited to, succession planning. We can help you hire people, plan the best structure and find the training and development that will increase teamwork. Been doing it for almost 25 years now.