Human life is in part about the replication of DNA, a process that includes the production of errors. We know that DNA also supplies repair enzymes to correct the more important errors, but not all of them. I think playfulness may be a repair enzyme. A playful approach may promote healing when nothing else can. In any project put eighty percent of your time into the project and twenty percent of your time into the relationship system.
People do well when they feel connected.
The beginning point is the framing of end-use needs that are brief, focused and startlingly clear. It progresses to building a relationship system that is itself well differentiated. Leadership governs, not by trying to cover all of the bases that anyone can think up, but by working within the structure of one's own well-defined parameters. This is about boundary management. Know what you can take on, and what you can't.