Free Software - Software, such as browsers and Web page authoring programs, that the ISP provides free of charge when users sign up. Most of this software is free anyway, but a CD from an ISP can save hours of download time. Free Trial Period - The period of time during which a new user is not charged for the Internet service. The length of this period varies by service. Free Technical Support - Technical support that is available free of charge.
Most free support is limited to the service being provided.
Don't expect an ISP to trouble-shoot the operating system just because you're a customer of their ISP services. FrontPage Server Extension Support - Support for a protocol that makes it easier to upload Web pages from Microsoft's FrontPage, a Web page authoring software application. The most common High-Speed services are ISDN, xDSL, Cable, Frame Relay, T1 and T3. IMAP - Internet Messaging Access Protocol. The latest version of IMAP, IMAP4, provides for more sophisticated handling of email, such as the management of server-based folders.