Responsible for performing in-house training on products for customer's and region's personnel. Provide formal training by using courseware developed or approved by corporate for delivery to customer's and service personnel. Four year college graduate or equivalent experience with 4-6 years experience in training in a similar environment. Demonstrated proficiency in training delivery and support of many software applications in multiple environments. Basic knowledge of Windows and NT operating systems.
Principals only please.
Build the organization needed to deliver these services, including developing programs to promote professional development. Work with Area Service Management, Area Technologists, and Area Enterprise Teams to ensure Area resources are utilized to their maximum potential with the Region. Coordinate training, as needed of Regional Service personnel, ensuring they are able to execute with the maximum level of efficiency and technical competence. Minimum 10 years of experience leading delivery of services, including at least five years of management experience. BS in Business, Computer Sciences or related field.