To do this, go into the Content Advisor and choose General . Click on Apply . My password won't work. Many times we have found that the Caps Lock key on the left side of your keyboard has been pressed and turned on. This means that everything you type, including passwords, will be in capital letters.
Passwords are case sensitive.
Make sure your Caps Lock light on your keyboard is off and try again. If you forget your password, you must completely uninstall Internet Explorer and then install it fresh. Take heed now and do whatever it takes to not forget your password. We highly recommend that you adjust the SafeSurf Rating System's settings before you activate Internet Explorer's Filtering. We have received many emails about problems that were traced directly to the user not adjusting the settings prior to use.