Most banks have signed up to codes covering what they tell their customers and how they deal with them.
Problem is that the codes are voluntary.
11 years ago Megan Lavender has often changed her banking habits to avoid fees. A universities funding framework that strengthens the lower order while weakening the top is not the way to go, writes Gavin Brown. Instead of constantly looking for sympathy, the State education system should be promoting its strong points, writes Linda Vining. For once, MPs are doing the right thing - bringing up the issue of Simpson's VC, writes Alan Ramsey. If you've got money and investments in America life appears to be pretty sweet, but there's a worrying tension just below the surface.