The inconsistency in emotions and supporting body movements not only appears with the absence of supporting body movements but also with delayed body movements. Feedback Providing feedback to witnesses after the previous steps is crucial to the LOFT model and requires the skills of both a lawyer and a psychologist. You must be sensitive to the differing levels of ability of the witnesses to hear the feedback in a nondefensive manner. Starting with a discussion of the positive points of the testimony is helpful. Provide compliments and positive observations on portions of the witnesses' testimony that are powerful or useful.
Positive feedback provides several important benefits.
First, it makes it more likely that witnesses will make similar statements in the future. Second, it makes witnesses feel more confident in their testimony. Third, it fosters greater rapport with witnesses. Finally, it helps to defuse defensiveness. In addition to reinforcing the strengths of the witnesses' testimony, you must address their weaknesses.