For the past five years, PLC Direct has sold price-discounted programmable logic controllers through its catalog. In this time, the company has grown into one of the largest PLC companies in North America in units sold. There are now more than 1,000 products available for purchase via the on-line superstore. There is a 30-day money back guarantee, even on the software. The buying process can take two weeks, and then more time is taken for delivery.
Prices are always immediately available to the user and can be printed or downloaded.
The store automatically inputs the order into the internal business system, where it is processed without human intervention to the point of picking and packing the shipment. At the detailed-item level, shoppers can click for manuals or specifications, as well as view a list of related items which may be required. The product manuals and data sheets are available at no cost. Shoppers who want glossy literature can obtain it as well. Once customers complete item selection, they can place the order by proceeding to the checkout screen.