When ordering, ask our operator if your purchase is covered by the Money-Back Guarantee. If you want items other than records, CDs, videos, posters, shirts, magazines and books, write first for postage costs or send enough money to cover the postage and we will refund the difference along with your order. Posters are shipped in super heavy-duty tubes. Records are shipped in new heavy-duty boxes. We are not responsible for packages that are lost or damaged in the mail.
Postal insurance is available on request.
You only pay what we are charged for insurance, there is no additional service fee. We will ship your order by surface mail if you don't request airmail. Insurance is not available for surface mail. You will save money by shipping via surface mail, but it is at your own risk. If you would like your airmail parcel insured, it requires a more expensive airmail service than the uninsured airmail rates quoted elsewhere.