Redundant Network EDS provides a fully redundant network infrastructure. Client connectivity starts at 1Mbps and dynamically scales up to 100 Mbps, depending on needs. Select from shared high availability firewalls to single and high availability dedicated firewalls. Reliable Backup and Restore Backup and restore services provide the operational support and management processes for ensuring data availability, accessibility, retention, and restoration. Your operating system data and application data get daily incremental backups on the compute environment.
Restoration is provided upon request through the helpdesk.
Our services also include failure monitoring for the backup processes and procedures to ensure a successful backup of the Shared Hosting compute environment. We employ a set of field-proven processes and procedures to monitor the compute environment to ensure operational requirements are met. Problem management uses a proven process that details the actions to take in response to operational issues. This process ensures timely communication of the status, escalation and corrective actions. Problem resolution is prioritized based on severity of the problem.