This company installed EPS on a computer with Internet access and attached an address label printer. They created forms on their website so visitors can request information and order products. They then prepared various response letters. Thanks to EPS, the staff now concentrates on satisfying their customers. Our people travel often and couldn't respond in a timely manner.
Products are then drop shipped to customers directly from the suppliers.
Each supplier handles the orders differently, and we receive shipping data 15 different ways. EPS and CPS helped us eliminate multiple data entry and speed up product delivery. Three EPS features helped this company. Then, packages are shipped with a link to CPS just by entering the e-mailed order number and weight, and the company receives shipping information the same way from all suppliers. Data entry errors were eliminated and delivery time enhanced.