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Tadd Mansilla Tadd heads up our customer service department and will make sure that your requests and questions are answered in a timely manner. With 13 years of management and customer satisfaction experience, Tadd will make sure that you are happy with our service. Tadd is 33, married, and has three beautiful children. Jack Roush Jack is our webmaster and database specialist. Jack is 27 and single, and he is a talented musician.