Based on analysis, these practices have been determined to be helpful to other departments or units of the organization. Industry best practices are practices that have been determined from outside of the organization as helpful approaches to large numbers of organizations within that industry. These best practices may be reported in written sources based on investigative reporting or based on agreements or conventions of trade or professional groups. For example articles or books may be written about a practice that one company does that has improved their performance. This is a very common occurrence in the literature.
Relationships are the connections people have with other people.
Relationships may be between people with personal connections or those with connections based on print, media or correspondence. People absorb more knowledge when the bond is with someone they know and respect. Good relationships create a unity necessary to run run effective organizations. One is more likely to share knowledge with those who have personal relationships. Building relationships is building an mutually helpful interdependence.