The Ombudsman can also show you what your rights and responsibilities are as a resident of a Nursing Home or Boarding Home. As a friend or relative, you may have concerns about the resident's care or charges for that care. You may have questions about obtaining services from resources outside the facility. The Ombudsman can help clarify nursing home or boarding home regulations that apply to your situation. Information regarding alternatives to or the admission process to these resources are provided as necessary.
Ombudsmen are skilled in making helpful referrals to other agencies.
Ombudsmen Help find solutions to small problems before they get too big. Try to work out grievances to everyone's satisfaction. Promote healthy and realistic attitudes of residents and families toward nursing homes. Respect requests for anonymity when possible. Are impartial in approaching every problem.