December 1999 7. Project managers implement project work plans for current projects. January 2000 8. Help desk personnel log and prioritize all calls as they are received into the department. Help desk personnel assign tasks to the appropriate person to manage the project.
Project managers develop workplans for each project as they arise.
Project managers document the timing, method and date of resolution. Project managers report status of each project regularly to the person requesting the project and to the Technology Services management group. This recommendation could be implemented with existing resources. Faculty at most campuses support technology and its use in the classroom. Certain campuses are more creative, which is primarily attributable to the abilities of the campus technologist.