The program identifies those human relations factors, both positive and negative, that may affect mission readiness, such as unit morale, equal opportunity and treatment, interpersonal relationships and communications. Unit commanders have the flexibility to tailor the UCA to meet their needs. The Air Force, both military and civilian sectors, is increasing its use of mediation. Mediation is another avenue to take, rather than pursuing a format complaint. It s important to know more about the mediation process in order to assess if it s right for your situation.
Mediation is a dispute resolution process that is non-adversarial in nature.
It is a process that seeks not to declare winners or losers, but to find reconciliation between disputing parties. The main objective is to seek resolution without delay and with minimum harm to either party. Mediation usually starts with a joint session attended by both parties. After each party has told their side of their story, the mediator may ask questions to clarify an issue or get more information. Next, the mediator meets separately with each party to discuss the issues in more detail and get a better sense of how the parties would like the issue resolved.