The computer labs, testing center, and admissions offices are not customer friendly. There are too few counselors, no peer counselors or mentors, counselors are not pro-active, students must see counselors and there is no review of what was advised. There is no student health service. Not responsive to weekend or evening students, only those students attending 8-5. Better allocation of work-study.
Motivated students are prepared for workforce.
Need more student mental health counselor for retention. Mental health counselors could refer to other providers off campus. Crisis leads to dropouts and lowers retention because of more personal problems with students. Food service is fine. Computers need to be kept up to date.