ERA's proven impact on Parts Department operations includes reduced obsolescence, improved turnover and improved parts availability. And with the PartsVision electronic parts catalog, you can further increase efficiency by selling more parts with less expense. Plugging Profit Leaks ERA's Total Integration helps plug profit leaks throughout your fixed operations. It tracks original and revised estimates and maintains an audit trail of customer work authorization. And it doesn't matter whether the vehicle was brought in for service or is being readied for sale.
Nothing slips through the cracks.
The system can even help advisors sell additional services by making details of a vehicle's history and condition accessible right from the service drive. ERA can even notify salespeople when a new car prospect has brought their current vehicle in for service, creating new sales opportunities. With ERA, automated billing is always timely, thorough, and accurate, which will be reflected positively in both cash flow and customer perceptions of your operations. They help schedulers avoid overbooking, calculate realistic promise times based on actual shop load and available resources, and automatically alert dispatchers to potential job time overruns in time to take corrective action. With ERA's Service Menu Price Guides, service advisors have immediate access to exact service charges, including parts, labor and appropriate tax, customized by franchise.