In addition, at managerial levels you need to be able to lead the teams and to manage and motivate staff. They should project a business like image. Many banks have well organised in-house induction courses at all levels. Regular training including computer based, open learning and residential courses are a standard feature. Experience in banking is gained by doing the various jobs within a branch or office and by taking courses run by the bank itself, either within the office or at the banks own training centre.
People usually have to move from branch to branch to gain a variety of experience.
To be considered for higher managerial positions candidates must be willing to study for the professional examinations in banking, for which banks may allow day release and provide certain perks. The professional examination taken are normally those of the Institute of Bankers. Courses are run by local colleges of higher education and may be held during the day or in the evening. They may also be studied through correspondence. The principal professional qualification is the Associateship of the Institute of Bankers, Malaysia, which can be taken after five years of banking experience if you do not possess the required initial qualifications viz 4 credits in SPM including Bahase Malaysia and English.