1.Eye Com Inc. guarantees that all its products are manufactured using first quality materials and workmanship. Prescription lenses are ground and polished to the specifications submitted by the customer. The company warrants that these will be accurate within normal industry tolerances. In the unusual event of an error the company will replace the wrong part at no charge to the customer. Product specifications submitted by the customer will be manufactured and supplied correctly by the company, but in the event that the customer is not happy with their choices, the company will accept another order to correct the problem at half price.
Progressive lenses are a special case.
These lenses are manufactured with significant distortions resulting from the blending needed to eliminate the bifocal lines. If the customer is not able to adapt to these lenses the company will replace them with any other lenses at no additional charge within 60 days. High index lenses are made with plastics having significant distortions. These are inherent in the materials and are the state of the industry's ability to produce thinner lenses. Stronger prescriptions have stronger distortions because of the abundance of material.