Levels of Planning. Process reengineering begins with planning. Planning provides the context for developing a process vision, which is the fundamental driver of all reengineering efforts. The more radical the reengineering objective, the more important it is to associate process reengineering efforts with strategic and business goals and objectives. Planning also determines the measures and critical success factors that will be used to evaluate the success of reengineering projects.
Planning defines the destination, while the process reengineering project provides the vehicle.
There is much truth in the aphorism that if you don't know where you are going, any road will get you there. Strategic planning looks outward to establish the context in which the organization or business unit will operate with respect to its defined mission, and to set the vision for a desired future state. Business planning looks inward to marshal available resources in pursuit of the vision. Both levels of planning rely on definitive objectives and quantitative measures of performance to guide and monitor progress. Five Steps to BPR Planning.