Perspectives Any cost-effectiveness analysis depends on the perspective chosen for the study. No analysis includes all perspectives. Different perspectives should be considered in making decisions. Quality Cost-effectiveness analysis requires consideration of quality. Quality requires conformance to requirements or standards.
Quality suffers if a requirement or standard is reduced while reducing costs.
Several terms need to be understood when discussing quality. Quality control is the measurement of a service's conformance with requirements. Quality assurance is the application of techniques to measure quality of the service. Continuous quality improvement is the process to evaluate and change methods, materials, etc. to improve the standard or requirement or service or conformance with the standard. Total quality management is the structure to supervise all these activities.