The 2 that I got back were after several weeks. Overall I have not been impressed ever with their support and this case just reconfirmed my first impressions. The drive once working is great though and a wonderful buy for the money. Other than the customer support it is a great piece of hardware. Runs smoothly, very little noise, has good interface with remote.
Pictures are good, sound also good.
Works well with CD-ROMs and Video CDs as well. The only problem is the picture quality when playing movies on my PC, I thought it would look better than in my TV, specially after the touted so much their Dxr2 technology, but it does not. In the TV the movie looks crisp and colorful, on the monitor it looks like a regular TV broadcast, not as detailed and color lacking. Corp. All Rights Reserved. But i lost installation CD-rom.