You have told them to manage on a shoestring. They cut costs by cutting the quality of service and the experience of their staff. This is not a strike against an excellent non-profit community agency that has a proud track record of service across Canada. This is a strike against a policy that denies dedicated professional care givers decent financial rewards for hard and very important work. These people are the one constant in the provision of services, particularly during a period of significant change.
Patients come in and out of care, and the administrative system is in flux.
The people who see what is really happening are the nurses and aides on the front lines, and they have been virtually frozen out of the review. While the immediate crisis is looming in Hamilton, the problem is province-wide. I urge you to accept the responsibility and commit appropriate funding to the CCACs so they truly can administer quality home care for the citizens of this province.