It usually costs more to find writers with expertise in health care writing, especially when writing for people who can't read any language well. This approach also requires that the administrators of the program be comfortable with variation in text. Lawyers often wind up insisting on words that meet the letter of the law, but the words obfuscate the message. And even more rarely do budgets or administrative directions include getting feedback from the target consumer before the material goes to press. What to look for The key skill of a good translator is the ability to write well and to express something clearly to the target language.
Most translators work mainly in one direction, translating into their native tongues.
Even bilingual people rarely can express themselves equally well in two languages on a given subject. Also, look for someone who has experience in health care materials. A frequent question from Hispanic consumers regarding health plan coverage is whether they are covered when traveling to their native countries. The adapted material should capitalize on the cultural knowledge of the reader. Therefore, when discussing changes in the system or explaining how to use it, try to highlight the fundamental differences between the U.S. system and the system in subscriber's country of origin.