Then they secured a staff and a location for the offices. At first it was a two person show serving 300 clients a month. The SCTB is now a staff of seven serving more than 1,900 clients and a model for other places in the country. It is good competition for the vendors also. If a client likes a particular company he can request that company for every ride.
More vendors mean more choices which means competition to provide the best service possible.
Several riders have written and called to express their appreciation for the program and the drivers' attitudes. Forty-one riders signed a note written to the SCTB in appreciation of the driver Lucille Bitner. Lucille is always cheerful and her demeanor is friendly, regardless of her own problems or our attitude. Lucille is an excellent driver and is always willing to help coordinate our appointments. If you still drive you can still use this service.