These beasts with monstrous headers and massive footers should be squelched at all costs. Rumor, gossip and hearsay Don't pass on rumor or innuendo about real people. This could come back to haunt you. Not only does e-mail have an uncanny ability of being resurrected, as Microsoft knows, it can also be used against you in a court of law. If not, don't send it.
Personal bandwidth Remember the hierarchy when it comes to communications.
It's hard enough to communicate successfully under the best of circumstances, says Morgan. Or, if you must, send an e-mail. No one is perfect If it absolutely must be perfect, then don't e-mail it. E-mail can be the Bermuda Triangle of writing. Punctuation, spelling and grammar get mysteriously lost.