Because the way they handled it, they were able to define the problem. They decided that it was severe in some countries, and not in others. They decided that the problem was retail sales, not industrial. And because of the way they defined it, they were able to define that they solved it. Even with such skillful management, another company might not have been able to escape further scrutiny.
Nobody wants to hear about it.
For starters, there are the personal connections. According to an analysis by CityBusiness , Tony Andersen alone sits on 12 local corporate and nonprofit boards, including the University of Minnesota's Carlson School of Management, the Hazelden Foundation, and Cowles Media, parent company of the StarTribune . The current occupant of that chair is Norman Bowie, the expert most often quoted in local news stories on the glue dilemma. Some of those organizations, it turned out, also received help from volunteering Fuller lawyers and executives. Plugged into the power network like everyone else, local media haven't exhibited a lot of aggressiveness about Fuller.