Finally, the need to expose these facilities revolutionaries to valuable leadership training, the kind to which we used to send only managers, becomes critically important. So, we developed a Leadership 2000 series of learning experiences primarily for our Leads, our new leadership forces. We have courses scheduled in writing, cultural communications, training and presentation skills, organizational change, and ethics in Facilities. We are using campus managers, faculty, and consultants as trainers. We started with a memorable day of George B. Wright presenting on leadership and teamwork, and Professor Leonard L. Berry, author of On Great Service and Discovering the Soul of Service recently visited us.
Revolution is defined as a sudden, radical, or complete change.
That says it all at UCSB Facilities these days. Ask any of our customers. I must share a personal note on these events. I'll never forget my first days on the job in the facilities department as acting director. On the one hand, having worked at UCSB for 15 years, I knew the major players at all levels in all campus administrative and academic venues.