Do not have to learn an external word processor to generate professionally looking reports. Less to learn means more time for other duties. Using an intuitively simpler system fosters more voluntary use of the system which means fewer errors, faster case processing with improved turnaround times. Very few bugs because object-oriented design encapsulation makes bugs easy to isolate and fix. Fewer bugs mean fewer interruptions to work flow and this means consistency of performance and reliability.
Peace of mind derives from better design.
All customs are implemented as preferences. This means that there is only one distributed version to support and that the user environment is very adaptable. Enables the user to adapt and mold system functions to current needs yet add additional functions at a later time, at will, without time consuming discussion with support personnel and without additional cost. New features can be quickly added because object oriented software, as opposed to 4GL, is easier to modify and has the advantage of being less susceptible to errors as the software grows in sophistication. Users requests from customs and changes benefiting their unique circumstances are encouraged and supported enthusiastically, which means that users feel more comfortable about requesting changes that will help them adapt and adjust to their requirements.