Information on the latest trends, techniques and ideas. Practical case studies on the industry. A variety of topics on process improvement and business development. This course outlines the processes and procedures required to ensure that an IT service organisation provides the services its customers and users need. This month - we define eBusiness and dicuss the lessons learnt by Dot Com crash survivors.
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Using e-Business to gain competitive advantage and grow. Royalty sharing Public servants in Queensland may share in royalties from government intellectual property they helped to create. The Barrow Apple launches Mac OS X version 10.1.