Your Bureau contact will let you know what type of arbitration is applicable to your particular case. A booklet describing the process in more detail is also available from your Bureau. Glossary of DR Terms Conciliation is a process in which an impartial person acts as an intermediary to open communication between parties to resolve their dispute. Mediation is a process in which an impartial third party assists parties in working out a mutually acceptable solution to their disagreement. Arbitration is a process in which two or more persons agree to let an impartial person or panel resolve their dispute.
Mediator is the individual selected to conduct a mediation conference.
Arbitrator is the individual or panel selected to conduct an arbitration and make a decision. Decision is the written document in an arbitration that is signed by the arbitrator and mailed to the parties.