This typically involves copying from items in the collection or from electronic sources such as Internet documents. Do not confuse this with interlibrary loan photocopying which is counted as a different service. Mediated searches are those performed by one of the library staff in response to a user request. Items ordered refers usually to non-library books or subscriptions the library orders as a service to other departments or for individuals for their use. D. Technology E. Library Expenditures Computer-related hardware includes printers, external drives, scanners, modems, etc.
Outsourced services can be any library service provided by an outside source.
There are many variations possible in determining who will have access and to what extent the library staff will assist.