Look has implemented a Privacy Code and has updated its Customer Privacy Policy to comply with the Personal Information Protection and Electronic Documents Act that comes into effect on January 1, 2001. Privacy Code is based on the Privacy Principles that establish the minimum requirements for the protection of personal information provided by customers and employees. The Privacy Code applies to personal information about customers and employees of Look that we collect, use or disclose.
Personal information is defined as information about an identifiable individual.
For a customer, personal information includes subscriber information and usage of our products and services, credit information, billing records, any recorded dealings with us. See our Customer Privacy Policy for more details. For an employee, such information includes information found in employee personal files, medical and benefits information, performance evaluations. Personal Information does not include information that is publicly available, such as a customer s name, address, telephone number, when listed in a directory or any other similar sources. The name, title or business address and telephone number of an employee is not considered personal information.