There will be intricate problems integrating KDS with existing applications. Candescent is still in its infancy with Lotus Knowledge Discovery System. It is dealing with many of the issues I addressed last month. It's been interesting to see, however, that in real-life situations predicted problems may not surface, while unforeseen issues become a huge area of concern. As KDS matures, there will certainly be more stories of success, failure, surprise, and disappointment, as with all new products.
Most software is just a better way of doing something.
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