When you buy any of Ericom s Software products, you are not only getting a superior product for your connectivity needs, but you are also receiving the support of our expert team of technicians and engineers who will guide you through any technical issues or questions you may have. Ericom understand that time and money are of the essence. Our specially trained staff is here to provide you with the highest level of support. Whether you have a question about installation, or a question about use, or issues concerning connections, protocols, menus, platforms or specific operating systems, our support professionals will assist your technical staff in solving any problems that arise. Ericom Software is continuously updating its software in order to keep up with the ever-changing needs of our customers.
New versions incorporating the latest market trends are available for many of our products.
Our technical support staff is here to help you understand what s new and how you can benefit from the upgrade. As an international company, with offices worldwide, Ericom s support professionals are at your service no matter where you are located. So, no matter what the problem, you can be assured a response no later than 48 hours from the time we receive your inquiry.