Maintains radio contact with the Air-Care Helicopter at all times when that unit is on a mission. Provides the pilot with information about weather, topography of landing site from maps, available hospital facilities, etc., and arranges for the necessary staff and supplies to be ready for the patient when helicopter returns. Answers all incoming radio calls from ambulances, aircraft, or other mobile units, making the determination to either obtain the necessary information directly, or in patient emergency situations, to transfer the call to the ETC, Neonatal Intensive Care Unit, or Delivery Room. Maintains direct communications with Emergency Medical Services, public safety and law enforcement agencies by radio and telephone. Monitors closed circuit television cameras and other alarm devices located on hospital helipad and other sensitive areas and alerts the appropriate departments when problems are detected.
Monitors remote alarm system for hospital environmental control system.
Monitors the tape recording of all radio and telephone traffic. Answers routine and business calls about University Hospitals Emergency Medical Services Program. Completes various records and logs concerning Emergency Communications Center and Emergency Patient Transportation Services. Operates vehicles as required. Two years emergency health care experience or emergency dispatching experience.