At present this is a one man operation, solutions are not always readily available when problems arise if I am gone. I am trying to present you with the very best website possible. I have the view and the weather every day, I do not need to log on to this site to view our little corner of paradise. So, please have a little patience before you tell me how bad the service is. It is very difficult to maintain these cameras and the weather station.
Parts are non existent, if needed.
Service is available only in the U.S., and sending the parts out for repair is almost a joke. The problem is not with transportation, but with local agencies that must inspect and stamp the cartons before they can be shipped, and it is even worse when they are sent back. It is a nightmare if something goes wrong. E-mail with a polite note that a camera or the weather station is not working, is greatly appreciated, as no matter where I am, I can try to get somebody to reset the cameras. Nasty notes serve only one purpose, they encourage me to remove the cameras and the weather station from the site.