Mediation results have shown that effective communication can solve problems and that people involved in the mediation process develop a stake in seeing the problem solved. The following list provides a sampling of the types of disputes DRS handles. These issues may involve noise, pets, parking, and use of common property lines. If you have a dispute, call Dispute Resolution Services. The telephone number and address of the Santa Monica branch are listed in the box below.
Mediation is voluntary and confidential.
If the DRS staff determines it can assist you, they will contact the other party. Once both sides are willing, the mediation will be scheduled at a mutually convenient time and location, including evenings and weekends. DRS receives funding from various sources, including the City of Santa Monica, so the cost of their services is surprisingly reasonable. There is a sliding scale fee for mediation involving Family Law or domestic partnerships. Business cases are handled on a charge per session basis.