Angel Advice provides practical advice on how to get more out of your working life and build the career you want. Think one customer at a time and take care of each one the best way you can. Gone are the days when salespeople could rely solely on charming small-talk and aggressive closing techniques to make sales.
Many people think selling is something the seller does TO the buyer.
They sell them something. The result of this attitude to sales is that many salespeople adapt a manipulative, coercive style of selling. Some salespeople think of selling as competition where they convince a customer to buy, and success as a victory. It's not surprising that many people fear salespeople and distrust them. They think of salespeople as fast-talking and slick.