Access via a 'red phone' to Cape. Com technical personal from 8am to 10pm 7 days a week. If you call this number during non-business hours, a Cape. Com system administrator will be notified via beeper and return your call. Access to a graphical display, using your web browser , of traffic on your Internet connection.
Reports are available on a real-time basis.
If your server goes down, Cape. Com personal will know within 15 minutes and a designated contact at your company will be notified. Access to our on-line accounting system. They have the ability to add or delete Associate users , change their passwords, and change the specific services to which each Associate user may have access. These changes or additions occur immediately.