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Regulation is another hot topic that both franchising and the Internet wrestle with.
The FTC, which regulates franchising on a national basis, is now engaged in rulemaking regarding how the UFOC could be properly transmitted to prospective franchisees via the Internet. Currently, some insiders are concerned about proving when the document was delivered and received via the Internet, as well as determining whether a printed copy is necessary. This buried link to transcripts from FTC Public Workshop Conferences shows the purported dark side of certain franchise experiences. While you should go there to examine some of the issues facing disgruntled franchisees, please remember that the testimony there was not given under oath, the franchisor was not necessarily present and there was no cross examination. However, it sure is nice to have the information available.