Mediation is a voluntary process.
Mediators do not take sides or impose settlement terms. The Center evaluates the circumstances surrounding a conflict to determine the usefulness of collaborative dispute resolution. Not all conflicts lend themselves to these processes. The Center uses collaborative processes to help groups reach goals, complete tasks, or thoroughly discuss issues. The Center provides educational programs for government agencies, public officials and others in conflict prevention, dispute screening, process design, negotiation, mediation, and dispute resolution systems.