Payment in full must be made at the time of your group reservation. Stolen tickets will be replaced at no charge as long as a police report has been filed. Lost tickets will only be replaced if the original sale can be verified and that the request is made by the original purchaser. You will be charged the face value for all other lost or misplaced tickets. Surround yourself with up to 39 friends, family members, or business associates and catch a birds-eye view for every exciting pitch, and we'll provide the rest for an outing that won't be forgotten.
Proper identification is required.
Due to the fact that many games sellout, rainout procedures may vary. The Indians will release information regarding any rainout after one happens. There are no refunds once a game ticket has been purchased. On game days, the Terrace Club Dining Room, situated on the third base side of Jacobs Field, provides its members and guests with a winning combination of the greatest views and food in baseball. There are no upgrades once a game ticket is purchased.