Assist in the coordination, implementation, and expansion of the Enhanced Internet Services System. Provide technical assistance to users pertaining to UNIX integration with ISUnet Consult and assist with LAN administration and networking issues Install software applications, workstation and network operating systems, configure, and troubleshoot problems as they relate to the use of the enterprise systems and associated network. Assist all ISUnet users in accessing computing resources available from ISUnet including, but not limited to, hosts based systems, network file servers, printers, and the Internet in general Works closely with the CISS Associate Director in research and planning to provide excellent end-user services and support. Performs related duties as assigned. Extensive experience in software and hardware maintenance and troubleshooting is essential.
Relevant experience working in an educational institution or environment is a plus.