If both sides reach accord, the the complaint is settled and both Complainant and respondent sign a confidential agreement to that effect. In addition, the Commissioner confirms in writing that complaint is successfully conciliated. Seek information yourself, for example through legal or employers' organisations. See relevant documentation Suggest relevant witnesses that the Commission might wish to interview. If you want to resolve the matter with the need for an investigation, the Conciliation Officer can help inform you of the options and remedies available to settle the issue.
People usually reach agreement through conciliation.
The kinds of agreements made in conciliation may you, the Respondent, Making available to the Complainant what was previously denied to them for example, employment, accomodation, course admission, a loan. Correcting previous discriminatory practices. Making an apology. Making changes so that discrimination does not happen again. Taking other steps to eliminate the effects of discrimination, for example setting up relevant education programs within the organisation or workplace.