We'll have an update in 45 minutes. There used to be a certain civility to air travel. People actually dressed up to go on planes. Flight attendants were service-friendly. Now sweat suits are commonplace.
Passengers come on drinking sodas.
Flight attendants sometimes ignore passengers, choosing to have conversations among themselves, or they act like police, roaming the aisles, snapping directions. Pilots often show little regard for passengers who are wondering whether they're ever going to take off. But as is often the case, the true culprits are not on the scene. They say too much straw can break a camel's back.