Now that there is so much junk email, more buyers are getting fed up with the constant barrage of email they don't want. Always ask your email recipients whether they want to hear from you and always give them the option of getting off your mailing list. You'll make more friends and engender more loyalty from customers. Combine when you dine . Offer more than one way for buyers to buy.
People can get literature, information and many questions answered online.
However, when making a purchase, many buyers want to talk with a live human being. Make sure that your Web site lists your office number so buyers can talk to a person directly. Also, offer fax, email and other forms of connecting. Provide multiple choices. Reassure customers of safety .