When users were having connection problems that were difficult to solve over the phone, iiNet would offer the choice of bringing the system into the city office for a FREE overnight configuration. The problem with this solution was the difficulty of parking and the inconvenience of carrying the computer from the carpark to the iiNet city office. We have opened a branch at Karrinyup Shopping Centre. This outlet is between National Australia Bank and Australia Post on the outside of the North-West section of the shopping centre, near Myers and the public library. The shop is open from Monday to Saturday, with late night trade till 9pm on Thursdays.
Parking is very convenient.
As with head office, staff at Karrinyup can assist with general product and service queries, along with setting up new accounts, processing payments and assisting with general support questions. The most exciting component of the new outlet would be the FREE Internet Web terminals that provide Web browsing and the ability to check your iiNet e-mail account. It is also possible to create an e-mail accounts via these terminals. The Karrinyup Shopping Centre has been kind enough to allow iiNet to place two of these Internet terminals into the North-West mall next to Dome. Come in and let us know what you think.