Show Trust Show trust in employees by delegating authority and responsibility to them. The delegation helps satisfy employees' esteem needs. It also improves their sense of being part of a team. A bonus from showing trust is the gain in time the manager has for working on his or her most important tasks. Right Catch people doing things right and say thank you.
Performance appraisals that emphasize the positive help build the reputation of the employer.
Focusing on the negative by catching people doing things wrong and then correcting them causes employees to fear or at least dread performance appraisals. Emphasizing the negative creates an air of assumed guilt rather than the desired air of competence and confidence. Develop Pride Building widespread pride in the organization is a long-term effort. Recognition of the organization's successes by visitors and feature stories in the local media can help. Employee recognition outside the organization and public show of appreciation also help.