Major challenges in valuing staff include integrating and aligning staff development with current and future organizational goals. Management by Fact is based upon systemic measurement and analysis of performance. Measurements are derived from the organization's mission and strategy and should provide critical data and information about strategic goal development and key process performance. Analysis permits extraction of larger meaning from the data and should support evaluation and decision-making at all levels of the organization. A balanced composite of performance measures offers an effective means to align the organization, communicate short and long-term priorities, monitor performance, and form the basis for continual learning and improvement.
Results indicate the performance of key processes and determine stakeholder satisfaction levels.
Stakeholders include students, patients, their families, staff, the community, payers, businesses, health professionals, faculty, suppliers, stockholders and the public. Analysis and review of results data reveal strengths and improvement opportunities in an organization's products, services and systems. Public Responsibility and Citizenship include basic societal expectations such as ethical practices and stewardship of the environment. Issues such as nondiscriminatory selection of students and staff treatment of patients, use of public and private funds, facilities management and the disposal of chemicals and biohazards are important factors. Organizations should not only strive to meet local, state and federal laws but they should also treat these related requirements as opportunities for continual improvement, going beyond compliance.