Surf the WEB from the comfort of your own home. Learn how to telecommute. This session will cover tips that are handy for both beginners and longtime Mac users. Learn some new keyboard shortcuts to make navigating your Mac fast and fun. When problems arise with your Mac or a Mac in your office, we'll provide a list of solutions for common problems and errors.
Most vendors give away reliable answers for free.
For the really obscure problems newsgroups on the internet often provide the answer.