I'll let the owner of my restaurant know about this. Maybe she can print it to distribute to my co-workers. And now that I am back in school at age 40 and bartending I try to lead by example to my co-workers. But I feel obligated to respond to a few of the points he made in his article. These folks are in business to make a profit on their investment the best way they know how.
Owners hire employees to run various parts of their business to free themselves up for other tasks.
I am an employee of the business I work for. But that's okay because I don't own the business. It is a hallowed tradition that because waitstaff are usually the lowest paid employees, they are the most expendable. Yes very much. This is what the owner has chosen to do and I am obligated to comply if I want the job.