Here is a helpful checklist from the book that will give you an angle on how ready your people are for the proposed improvement. People believe their needs are not currently being met. They are dissatisfied with the status quo. People believe the change will make it easier for them to meet their needs. People believe the benefits outweigh the risks.
People believe the improvement is necessary to avoid or escape a harmful condition.
If we are losing people or finances, or not keeping up with the surrounding community, then we need to make the changes. People believe the improvement process will be handled well. People believe the change will work. This is the right time for the change and we have the right staff, resources, and facilities to accommodate it. People believe the improvement is consistent with their values.