Hard for OFS to process. Raise PO instead. New electronic CPA should have increased narrative space. People handing in late CPA s, invoices, etc. Have deadlines for weekly cheque runs and enforce it.
Process needs to be standardised.
CPA or PO acceptable but must be on-line. Duplication for CPA - DOUS fill out manually and then OFS has to fill in electronically. This means that the document is already on line and the whole process is less messy. Should be done on-line. CPA not given as much attention as PO, seen as separate to PO process.