The layout of the facilities, the core values, leadership, and incentives all facilitate the informal learning process. After 34 years, Phillips Plastics Corporation has and still is learning how to successfully apply all of these strategies. Doing these nine strategies well leads to the capacity to quickly galvanize people to accomplish goals and minimize threats. People think big and they think resourcefully. They believe in the culture and expend their energy to commit to their belief in the culture.
Quality goes up while the cost of quality goes down.
Learning is rapid and quickly shared. This superior culture creates superb patterns of human interaction. When this happens, people unleash their creativity and power.