We will replace any product that has a defect in workmanship but obviously we cannot be responsible for damage caused by the freight carrier. Defects in workmanship are covered under the satisfaction guarantee or extended guarantee below. If you are not happy after initial inspection with quality, materials, or workmanship, return in unused condition in original carton within 5 days for exchange or credit. We do not credit the shipping or handling charges. This is a return policy issue from our jewelry and HAM supplier.
Many products carry an extended warranty.
Check the products copy block in the catalog for extended warranty information. Some products come with one year, five year, ten year or lifetime warranty. We do recommend you to purchase our catalogs. We are not responsible for incidental or consequential damages or losses to defective products, errors in shipping your order, or other errors. The limit of our liability is the replacement cost of any item you purchase from us.