Most vendors offer either good strategy or good technical capabilities.
The key to delivering real value is in integrating the two. This unit of Discover Financial Services issues, markets, supports, and processes Discover Card and a variety of other credit card brands. But the project was hampered by the difficulty of integrating data and definitions from multiple sources. By applying its expertise in business analysis, Faber Consulting delivered a dynamic Merchant Decision Support System that is continuously enhanced. Identifies individual locations that are being charged processing fees that don't conform to the business's negotiated rate, enabling proactive correction.