People don't realize that encryption is commonly used to protect financial information during transmission. The survey also pointed out other gaps in consumer knowledge. Forty-seven percent incorrectly thought that they had three business days to cancel online purchases. Grant noted that of the list of concerns about online shopping, only 10 percent of consumers said they were worried that the seller may be fraudulent, though that is actually a greater threat than theft of credit card numbers. You can't judge them simply on the basis of a nice-looking Web site.
People are also worried about their privacy online.
The National Consumers League, founded in 1899, is America's pioneer consumer organization. NCL's three-pronged approach of research, education and advocacy has made it an effective representative and source of information for consumers and workers. NCL is a private, nonprofit membership organization dedicated to representing consumers on issues of concern. NFIC is a project of the National Consumers League. All rights reserved.