It is your responsibility to check out the information in this packet. If you disturb others, you may be asked to leave the bus or you may be banned from riding again. Not all Paratransit buses are wheelchair accessible. Some paratransit buses do not run on weekends or holidays, and have limited hours. If the paratransit is operated by the city, it is required by the ADA to operate during the same hours as the fixed-route buses.
Most paratransit systems can only travel within their specific region or county.
Contact the director of the paratransit service, or your county Board of Supervisors, or call the U.S. Department of Justice for ADA related complaints. The application requires a statement from your doctor that you have limited ability to walk due to a disability or medical condition. You do not need to drive or own a car to have a placard. You will be issued the placard or license plate as requested. This does not allow people who use wheelchairs and walkers enough room to get their equipment in and out of their vehicles.