This is probably the least glamorous of the administrator's tasks, but it will save the most time down the road. Apart from the software and hardware, often the most difficult challenge for a network administrator is juggling the human aspects of the job. The desired result is always a productive network user, not necessarily just a working network. To the extent possible, the administrator should attempt to address each user's individual needs and preferences. This also includes dealing with the issues that arise out of supporting user skill levels ranging from beginner to knowledgeable.
People can be the hardest and yet most rewarding part of the job.
Knowledge breeds confidence. It cannot be overstated that knowing the inside and out of the network will not only help you perform your job, but will allow the people who depend on you to feel confident about the services you perform. This confidence will often dictate the administrator's level of involvement in corporate decisions for the network. A successful network administrator will, with time, make the difficult tasks he or she performs appear easy. Odd though it may seem, the truest measure of how well a network is administered is often the invisibility of its administrator.