Default shipping in the US is by Priority Mail. We discourage Express Mail, as Priority Mail takes just a few days, costs far less, and is not so complicated to deliver. We ship overseas only to UK, Canada, Australia, New Zealand, Hong Kong, Switzerland. We ship by Global Priority Envelope whenever practical, otherwise by insured Air Mail. This is what our bank charges us for depositing it.
Most international customers pay by credit card.
If there is going to be a substantial delay, we'll email you, providing your email address is valid. DDF and France Laure are special-order items, so do allow more time to receive those orders. All our coordinates are on our home page . If you have the choice, please e-mail rather than telephoning. If I'm with a salon customer, I can't pick up the phone, but I check my e-mail often.