Even detailed descriptions here are not enough information for anyone to make a good, reliable recommendation. Because the flow of people participating in the discussions means that responses will rarely come from the same person, and many people will become uncomfortable if they feel they must respond to a particular posting simply because they responded once before. If the problem is this complex, it may be better to seek professional assistance. Because it is far better for you to communicate directly with the people who have frustrated you. If you have such a strong concern about a local service provider that you want other families or consumers to avoid them, it is more productive to write positively about another agency to steer them in that direction.
People find that kind of information more useful anyway.
If you must write something negative, please say it politely. Rude comments will drive away other network users. Because responses will not likely to be fast and the local community is too small to assume that there always will be someone who knows every piece of equipment no matter how obscure. Instead, contact the vendor or manufacturer of the equipment. Although Dagmar and Tom manage and maintain WASH-AT, this is an unmoderated forum , which means that what is posted on the network is not edited or censored by them or anyone else but the writer.