This page summarizes selected achievements and describes the courses, workshops and presentations available from the members of our group.
Organizations have a number of different needs that require creativity.
CPS-B exists in order to design and deliver products and services that enhance our customers' ability to apply creativity to these needs. Our aim is to help organizations recognize and unleash the full spectrum of creative talents that exist within these organizations. Exploratory consumer research and satisfaction - We have used a variety of disciplines to find new ways to learn, understand and respond to customer needs. This has often involved developing new consumer research approaches to identify unknown and previously unexplored needs. Improving organizational performance - We have worked within a variety of organizations on challenges aimed at improving performance.