Confrontation involves presenting an idea to the counselee that they might not see otherwise. Counselees may be confronted with sin, failures, inconsistencies, excuses, harmful attitudes or self-defeating behaviour. They may respond with confession and experience forgiveness. However, they may also respond with resistance, guilt, hurt, or anger. This involves giving facts to people who need information.
People respond best to information that is most relevant to their immediate situation.
Counsellors should be aware that giving advice may help the counselee become dependant on the counsellor. This involves explaining to the counselee what their behaviour or an event means. Avoid introducing interpretation before the counselee is ready to handle corresponding emotions. The counsellor is an educator who helps the counselee by instruction, example and guidance through learning experiences. It is helpful to get people to commit to paper how they will deal with the problem.