This method of dispute resolution has been successful in dealing with domestic disputes as well as international conflicts. Mediation is a process in which an impartial third party assists the parties in resolving their dispute. Mediation has advantages over other forms of dispute resolution.
Mediation is voluntary.
However both parties must agree to mediate. Unless both parties agree to use the mediation process as a way to help resolve their disagreement, mediation cannot occur. The members of this team have successfully completed spealized training in mediations. ICRC complaints are filed. You may retain a lawyer or representative, but one is not required.