Although all members of the SWT community may solicit services, they should go through their specific office. Students are encouraged to go to the Students' Legal Advisor, staff are encouraged to go to the Personnel Office and faculty are encouraged to go to the University Ombudsman when there are problems. A 1996 SWT survey showed 39 percent of students don't try to resolve their disputes. Because of this, by the time the parties approach the board, too much legal action has been taken for the dispute to be resolved. It's not comfortable.
Most people have no experience dealing with conflict in high school and junior high school.
It was done for them. Medlin recalled a case, in which he co-mediated with a fellow board member, a dispute between four roommates. One moved out in mid-semester, and left them high and dry. They said, 'She needs to pay back rent. Medlin said there were a great deal of personality problems and hard feelings involved in the money issue.