Members have the right to information about providers. Members have the right to provide input on Magellan policies and services. Members have the right to know about the complaint, grievance and appeal process. Members have the right to know about State and Federal laws that relate to their rights and responsibilities. Members have the right to know their rights and responsibilities in the treatment process.
Members have the right to share in the formation of their plan of care.
Members have the responsibility to give providers information they need. This is so they can deliver the best possible care. Members have the responsibility to let their provider know when the treatment plan no longer works for them. Members have the responsibility to follow their medication plan. They must tell their provider about medication changes, including medications given to them by other providers.