It's 5 p.m. at the XYZ Chiropractic Clinic.
Patients fill the reception area.
Most of them are in a hurry, anxious to get home for dinner. Some are aggravated at having to wait. At the front desk, a tall woman is making appointments, retrieving travel cards, collecting money and answering questions. She periodically answers the phone while still maintaining control of the front desk activity. It would be except that the chiropractic assistant is Jane.