The more we can get into their reality the better we can understand them. Also, the more we can adapt to suit their mode or channel the better and more effective our communication with them will be. When communication is happening through differing channels misunderstanding, or even a lack of understanding, may well result. I get the feeling that I am just not getting through to you. Well, you never take my point of view into consideration.
People move their eyes depending on the kind of thinking they are doing.
It is possible to gauge how they are mentally processing information. The meaning of a word or an idea can be perceived in any one, or any combination, of the sensory modes and by observation we can assess which is being used. These eye movements are know as Eye Accessing Cues. These can be picked up during a conversation or by asking specific questions. It need not even be necessary for the person to answer, what is important are their thought processes.