This first step is an ongoing process. It is important to establish positive relations with your residents, advisees, and students upon initial interaction. When announcing initial policies, rules, and regulations, be sure your message is clear and expectations are established from the start. Vague explanations will cause potential conflict situations.
Problem is Agreed Upon Establish the real problem at hand.
If you are unsure, ask a supervisor. Keep Commitment When decisions are made to sanction the student, be sure to carry through with your actions. In a disciplinary situation, let the person know the consequences of continuing the undesirable behavior. Praise Success Be sure to recognize the individuals involved when commitments and decisions are carried out. The 7-Step Plan by Jonathon J. Brant of the National Interfraternity Conference.