Staff who are involved in the process have a clearer idea of what to do to keep the log current. Carol Shkolnik Implemented in 1998. The impending change left people wondering how to maintain high levels of service quality. The team developed flow charts to understand the old way of doing things and to create the new one-person method. Then they developed a new scheduling system and clarified the assessment objectives.
Quality remains high.
All practice standards are being met, and the new process allows for plenty of communication between nurses and social workers. Judy Hardy Implemented in 1994.