The 640 by 480 setting also provides for a larger print size, helpful to those whose eyesight may need a boost. Even as technology usage continues to balloon, Web designers must keep in mind that not everyone uses a computer to its full capabilities. A case in point is the basic search engine. Some members of the public have told me that such a feature is too complicated to use. So asking people to change their screen resolution setting may be way beyond what they want to do or are able to figure out.
Most people have a very focused interest and use computers to acquire a limited set of information.
Government Web designers should understand and accommodate the utilitarian nature of users needs. As people become more familiar with computers and the Internet, they will likely develop the desire to experiment and to expand their abilities. But new users continue to enter the system and need help. The FCW.COM privacy policy , our link disclaimer and information about linking to us and online permissions .