This discussion is very important. If a student is expecting opportunities and experiences the institution does not or can not provide, there is going to be a certain disappointment for the student. Perhaps the expectations of the student are unrealistic, or perhaps another institution that could meet those expectations needs to be selected. Parents and students need to research what types of institutions are out there. High School Guidance Counselors can be of great help in this area.
Most institutions provide web sites as well.
Talking it over with your HS Guidance Counselor, researching on the internet, receiving brochures in the mail are just the beginning. While on campus, visit offices like the financial aid office, etc. to get a feel for the kind of service environment the institutions offers students. Visit and meet with prospective advisors and faculty members to find out the type of relationships the student can build at the institution. Talk to the students already attending. Ask them what they think, what their experiences have been.