This means, backup your critical data. NetSource guarantees access connections. Any damages incurred due to the loss of access connections are limited to the cost of said service for the time period it is not available. Note that NetSource can not guarantee service levels on DSL connections at this time. This limitation on DSL connections may be removed as the technology matures.
Members have the right to terminate their accounts at any time unless the account is under contract.
All requests for terminations must be in writing or via a NetSource web cancellation form. Current month charges are not refundable. Future month charges, already paid, will be refunded as long as special pricing options are not in force under implied or signed contract. Previous month charges are charged at the appropriate rate for a similar account type. For example, quarterly accounts terminated early are charged at the monthly rate.