At Dell, we average more than four million dollars a day in Internet sales and had more than one billion dollars in online revenue in 1997. It is apparent that electronic commerce will be driven less by the technologists and more by the program agencies that do high-volume transactions, such as tax processing, licensing and others. These activities have a need, a revenue stream and a large audience begging for relief. Those are the conditions needed to really get electronic commerce in government. Mark Andrews Progress is being made in implementing electronic commerce capabilities, particularly at the state government level.
Much work is under way in the realm of tax processing.
The national EBT initiative is another good example. The greatest reengineering benefits will accrue from the continued expansion of electronic interaction between government and individual citizens. Craig Benson Absolutely. Today's networks are connecting people, not devices. Electronic commerce and business reengineering are two primary examples of our new Web-based culture.