Typing and spelling test will be given prior to interview. Must have very pleasant telephone manner, good communication and problem-solving skills. Must be able to work in a fast-paced telephone environment and enjoy dealing with the public. Strong computer experience required including ability to navigate Windows. Some telemarketing or customer service experience preferred.
Position requires a high degree of accuracy.
Must be able to work flexible hours including weekends and a minimum of 20 hours per week. Calls subscribers who appear on the unpaid accounts lists to solicit payment either by mail or collection. Works closely with subscriber billing in all collection efforts. Maintains and submits required reports and assists in special projects as assigned by the outbound call manager. Reports to outbound call manager.