Applicants are notified within five days after this meeting whether an eligibility redetermination has been made. Ineligible applicant files are maintained by the manager for at least three years. Applicants, not selected, are notified in writing that they will remain on the waiting list, and that they will be notified when additional units are available. The rule requires citizens and eligible immigrants to certify and document the status of all assisted family or household members, as long as such certification and documentation is in compliance with all civil rights and fair housing laws, and, if applicable, Section 504 requirements. In All new tenants and residents are provided with comprehensive orientation services prior to, during, and after move-in.
Orientation is provided by the manager, in conjunction with tenant representatives.
In addition, as part of the resident initiative program, residents volunteers assist new tenants become acclimated and comfortable in their new home during the move-in and adjustment period. Owner and manager recognize that it is important to ensure new residents are acclimated and comfortable during the initial occupancy and residency period. Capital improvements are also made in accordance with a five-year plan, such as the upgrade and improvement of certain bathroom facilities for the mobility impaired. Notices include the tenant's interview date, and include a list of required recertification documents. At the interview, information regarding income, assets, family composition and allowances is obtained, and certain recertification forms and documents are signed.