When Matt encountered her in an online setting, he was able to introduce himself and communicate with her without apprehension. After communicating with her for a while, he gained confidence, and was able to speak to her at school. This was the beginning of a romantic relationship that is still flourishing to this day. Computer-mediated communication enhances interpersonal communication because it allows for the formation of new relationships. Every day, on-line users visit chat rooms and discussion groups where they communicate with other users.
People use the Internet to give advice, share personal stories, and discuss issues in society.
These different forums come in a wide array of subjects. Just like in a real life community, these virtual communities have the same potential for creating relationships. When a group of people comes together for certain intervals of time, the level of disclosure is bound to increase. Computers make it very easy for people to communicate immediately to one another. Unlike writing a letter that takes a few days to receive, messages can be transcribed in a matter of seconds.