Develop telecom solutions to provide data dips into various data sources to deliver information. Deliver caller paid services world wide. Drive any tax and billing issues to closure. Follow up with managers to provide status, pricing and lead time information for telecom orders. Document and track service orders for correct and efficient routing.
Produces status reports on orders placed to help improve and track order installation.
Involved in complex circuit provisioning activities. Must demonstrate strong organizational skill and attention to details. Demonstrated knowledge of domestic as well international Telco ordering and installation practices. Demonstrated experience managing multiple complex projects simultaneously. Demonstrated experience communicating with various business owners to ensure needs are met and expectations are delivered.