If the technology support system is not adequately addressed, ultimately technologies that are under-supported will not be used, and the objectives for introducing these technologies will not be achieved. There is a wealth of information across the school system in the form of reports, memos, databases, policies, newsletters, videos, and web pages. However, finding the information when it is needed is often a frustrating experience. The advent of the Internet simultaneously enables and exacerbates effective information use. Currently the capability of technology to deliver information is ahead of the capability to effectively manage and use information.
More emphasis is needed on the latter.
Teachers commitment to technology integration is evident in allocation of resources and rapidly increasing requests for technology training. The wide area network has enabled collaboration in the teaching and learning processes and has facilitated the establishment of online learning communities. Technology gives teachers a renewed sense of becoming life-long learners. To be effective, staff development opportunities must be extensive, top quality, and varied. These resources have increasingly been used to develop technology training and staff development programming.