Listening to my colleagues and seeing how emotional they were, talking about how they feel like failures and how stressed they were. The one thing that I have learned about being a DON recently, is that just because my facility gets a deficiency, does not make me a failure. We can inservice, train, do mock inspections until we are blue in the face. But, on any given day, during a state inspection, we are subject to human error. If an employee is having a bad day we are more apt to receive a deficiency.
Perfect inspections are now rare.
You and I both know, that if that snap shot was done on another time frame, we may not have been so lucky. I truly believe that striving for perfection day after day burns us out. Thus, the high turnover rate for us and our employees. We do need to provide quality of Life and Quality of Care in an abuse-free environment. Although he is confused, he walks by my door every day, sometimes numerous times a day, with his fishing hat on.