Ben-Gay ointment overdose is rarely a serious poisoning, depending on the blood level of salicylates found.
Recovery is likely if the acidic effect of the salicylate can be effectively neutralized.
They will instruct you if it is necessary to take the patient to the hospital. It may be necessary to use an ambulance. See Poison Control centers for telephone numbers and addresses. Take the container with you to the emergency room. Administer activated charcoal.