If he ignored the help file and the kb and the faq and the previous advice offered in this ng which is easily available in any archive, what makes you think he would not ignore the next piece of advice offered to. RTFM was not intended as an insult when it was coined. It was intended to bluntly inform people that they are essentially asking others to spend time anew answering already answered problems without even showing enough respect for the people they are asking for help to look in their own manual or help file. NG's are generally not intended for the first and only reference to any problem that arises. RTFM is often taken as an insult by people who don't understand that many volunteers and paid staff have already spent considerable time and effort in answering the very questions often asked.
Respect is a two way street.
New users deserve respect despite their lack of knowledge but only when they show that they are making an effort to learn. Perhaps you feel otherwise.