Process tuition appeals for committee review. Collect, verify and package information. Process responses to appeal committee decisions including adjustments to charges and student notifications of approval or denial. Review and approve transcript requests based on accounts receivable information. Process NSF checks.
Process accounts for placement with collection agencies.
Prepare and process bankruptcies, settlement offers, paperwork, and promissory notes, etc. Maintain collection coding, comments and filing systems. Other duties as assigned. One to two years experience in the areas of collections, accounts receivables, and customer service. Must have experience working with difficult situations, including negotiation and conflict resolution.