We offer a personal service. All our guests are 'met and greeted' by us, at least. We are low-key, or high profile. We visit guests in hotels an average of three times a week, if that is what they want. We are available.
Many guests drop in for a browse and a chat.
Outside hours, we really do listen to messages on the' voicemail', and we can call it up from our homes. Although we are a small firm, there are enough of us to cover for colleagues in the case of unavailability. We are communicative. We expect to check your product descriptions, and help you provide an accurate picture of the destination. We are honest.