The slowdown in subscriber growth can be attributed to one-time events like the Verizon strike, and, despite this, the market still grew, but at a slower rate. We are confident that it will bounce back. But the one-time events have been adding up, as telecommunications officials have discovered to their dismay. Many have been unable to keep up with the demand for broadband connections, due mainly to an infrastructure still in its infancy. An installation time is set up for the ILEC to send out a technician to the customer's house.
Repeat steps one through four.
Tuesday, four broadband ISPs filed for bankruptcy after failing to meet its financial obligations. This, in turn, led Covad to revise its 2001 earnings expectations and business plan. To make up for its losses, Covad plans to focus its provisioning attention on its money-making business services using SDSL, at the expense of residential customers and their ADSL modems. After all, they maintain, DSL has only been around a couple of years. Larry Plumb, Verizon Communications spokesperson, said improvements are being made industry-wide that should, for the most part, fix many of the problems plaguing the networks.