Where to Make a Complaint. A University student with a complaint, whether it is formal or informal, should report it to the Dean of Students Office. In the event a complaint is received in other than these offices, faculty and staff are responsible for referring the complaining individual to the appropriate Office. When to Make a Complaint. The University retains the right to accept and address complaints reported more than one year after the offending incident.
Mediation is a voluntary conflict-resolution process.
The Complainant and the alleged offender voluntarily agree to work with a third party mediator to resolve the complaint. This mediation is intended to resolve the complaint to the satisfaction of both the Complainant and the alleged offender. Informal complaints need not be put in writing or signed by the Complainant. Steps in Mediation Process 1. The Complainant initiates the mediation process by making an informal complaint within the Human Resources Office or the Dean of Students Office.