There is a growing tendency for 'guarantees' to cover no replacement at all , they just agree to a return visit to deal with any termite infestation or re-infestation. Take your time deciding who should do the job. Be aware that the biggest or best advertisements don't always indicate the best firms. Similarly, small firms are not always the best. Be aware that a number of companies change hands every few years, making some long term guarantees worthless.
Personal recommendation is often the best advertisement.
If necessary, ask for names, addresses and telephone numbers of current clients so you can obtain references to make sure they were satisfied with both the work performed and the standard of the service they have received. For further information, read Hiring a Builder or Contractor . Ensure the trader has insurance to cover any personal injury or any damage done to your property, or to your neighbours' property. Don't accept the word of a salesperson that there is no need to change the wording of a contract to suit your requirement. When it comes to the crunch, the assurance often means nothing if the written contract says otherwise so always get the arrangement put in writing.