Maybe it' s an anchor to their life. Entry courtyards and porches that can be used as outdoor rooms. Automated shades that raise and lower at preset times to preset levels or that can be controlled with a hand-held remote. Room for extended families. Their adult kids can't afford to live on their own in expensive places like Silicon Valley.
Money is no object.
They just want it. He put the old cabinets in his workshop in the garage. These buyers want to be the first on their block with the newest and most expensive, even if they don't know what it is. And they don't like to take no for an answer. They have no idea that changing things causes delays.