The report contains an executive summary and a list frequency distributions for each question. The report also includes a comparison of faculty and staff responses. Because historical or comparative data is not yet available, the results should be interpreted with caution. This section of the survey contained two scales, one for importance and one for quality. Difference scores were computed by subtracting the importance score from the quality score.
Negative numbers indicate a quality rating below the importance rating.
The results suggest that the faculty and staff at MCC are supportive of most issues addressed in the survey. However, the survey also revealed several issues that may represent areas of concern. The issues of greatest concern include academic advising, job placement services, student financial aid services, parking facilities, maintenance of classroom temperature, and regular registration. Before specific strategies are developed to address these issues, the results from the student satisfaction survey should be compared for consistency.