Schedule a jolt as a segue between one training module and the next. Use a jolt to keep participants awake and energized after a lunch break. Use a jolt as a final activity to remind participants that in spite of everything they learned, they can still revert to their habitual behavior patterns. There is a difference between intellectually knowing what to do and emotionally being able to do it. In spite of their apparent simplicity, jolts can be tricky to facilitate.
Most jolts incorporate an element of entrapment.
Because a jolt may require you to withhold information or to encourage people to make invalid assumptions, some participants may feel betrayed. Be sure that you have earned enough trust before using a jolt. Some jolts may produce intense emotional distress because people don't want their dysfunctional behavior patterns to be revealed. If you are unsure about your ability to handle these reactions, try something less intense with participants in a blissful state of denial. Or conduct the session with a co-facilitator who has more experience in handling emotional outbursts.