Parity goal A goal whose achievement will place an organization at an equal position among similar organizations. Partner To form relationship between two parties who are associates or colleagues involving close cooperation and implying joint rights and responsibilities. Performance Measurement of the performance of one company's product benchmarking against that of another company. Process benchmarking The measurement of discrete process performance and functionality against organizations that are excellent in those processes. The individual who exercises the possession or control over a process.
Process stakeholder An individual who has an interest in the conduct of a particular process.
The individual who focuses on the process of benchmarking and makes that process easier for the team. Questionnaire A set of questions for obtaining statistically useful process or personal information. Reengineering The radical redesign of business processes, organizational structures, management systems, and values of an organization to achieve breakthroughs in business performance. Reverse engineering A comparison of the product characteristics, functionality, and performance with similar products made by competitors. Root cause The fundamental causal reason for a particular observation.