We were disappointed of course, but it really was a blessing in disguise. And we did replace the middleware and retest it successfully. It was difficult at first. We launched a pretty powerful but inexpensive marketing campaign to get everybody involved. For example, I attended a meeting of the Minority Business Development Program sponsored by Time Warner.
People now share information much more quickly and get things accomplished faster.
The intranet also brought the company together in wonderful ways, even by posting pictures of the holiday party on the site. It makes us feel like more of a team.