Information architecture involves investigation, analysis, design and implementation. The idea that design should be done in repeated cycles where, in each cycle, the design is elaborated, refined, and tested, and the results of testing at each cycle feed into the design focus of the next cycle. Interaction design Interaction design is a systematic and iterative process for designing highly interactive user interfaces. Methodology includes research and discovery techniques such as requirements analysis, stakeholder analysis, task analysis, as well as prototyping, inspection and evaluation methods. Likert scale A rating scale designed to measure user attitudes or reactions by quantifying subjective information.
Participants indicate where along a continuum their attitude or reaction resides.
Mental model Mental models are the result of internal psychological representations of peoples' interactions with the world. One purpose of these representations is that they allow us to solve problems and use artefacts such as computer systems and the like. The process of users interacting with a site's navigational elements to effectively fulfil their information needs. Users navigate by searching and browsing for content objects, or navigating through a pre-determined site process, such as order placement. The page-level options that allow users to choose where they wish to go within the site.