Be sure to plan for closure when the dialog is first established. Review the exchange for possible next steps. Often in an exchange, suprising or interesting information arises that suggests a next step. This may mean building a website to formally publish new information or it may mean taking specific actions as a result of the exchange. This reflective step adds broader purpose to the information exchange.
Moderators provide final summary.
Be sure to provide a final summary of the discussion once the information exchange has run its course. This summary helps the participants to review and gives casual readers a context for understanding what has transpired. In an information exchange between two points, or one that is cross-cultural, provide summaries from each moderator. All rights reserved.