Responsible for interpreting complex rules, regulations, procedures and policies to students, parents, and outside agencies. Responsible for decisions requiring initiative and judgment in responding to individual student needs. Advises students regarding financial options and responsibilities within the programs available in the Office of Student Financial Aid. Interprets regulations concerning financial aid and maintains knowledge of eligibility and documentation requirements.
Reviews ands analyzes applications and other related documents required for financial aid.
Explains rules, regulations, procedures and policies to parents, students, and other interested parties. Performs other duties as assigned. Two years of college or other specific coursework or training related to counseling, advising, or personal communications. One year of experience in Student Financial Aid, student personnel or customer service.