People and families feel welcome to express their ideas, needs and preferences. There is understanding and responsiveness to people's creativity and initiative. Individuals and families have the time and support they need to understand, plan, and become informed to develop their own plans. People have support to learn about and understand the planning process, the choices available to them, the consequences of such choices, and their responsibilities. Individuals and families determine the amount and types of supports they use.
People have the right to make mistakes and try again.
People and families determine their own supports. People and families have access to a wide range of home and community services, including personal assistance, transportation, assistive technology, and supports in school, on the job and in the community. There is support and encouragement for the choice and use of generic services, including faith communities and other social service networks. Based on qualities that they believe are important, people and families have free choice in hiring, firing, supervising and training support workers or selecting providers. Individuals are empowered to choose where and with whom they live.