Seldom is there one for training. Usually, dollars get applied to the training line because the bookkeeper encounters an expense that doesn't fit anywhere else, and training is performed only when a new hire has to learn how to achieve basic job skills. The subsequent quality of that work can only be considered questionable. Job descriptions provide an outline of the skills a person must be able to perform. Lack of training and a thorough understanding of how each job fits into the organization is a major cause of personnel turnover, employee and customer dissatisfaction and low company morale.
People seek structure and opportunity.
Training is one of the pathways you are obliged to provide for them as a business owner. Job descriptions and documented processes are the first step you can take toward building an internal training program. Most companies measure results. These numbers can actually be improved. Yet, furniture retailers hardly ever measure these three elements by salesperson.