Towing, storage fees and charges for loss of the use of the vehicle are the responsibility of the renter. Purchasing a rental program inclusive of CDW or purchasing CDW at the counter allows the renter to waive these responsibilities. In some countries the renter will still be responsible for a certain deductable amount, even if the CDW option is chosen Theft Protection. Auto theft has become a major growth industry in Europe. The reduction in border formalities, and a large market in Eastern Europe and North Africa for reliable western autos helps make rental cars a favorite target for organized crime.
Renters are still fully responsible for the return of the vehicle they rent.
Parts, labor, loss of use, towing , and storage for repairing or replacing a vehicle that has been stolen or vandalized is the renters responsibility. Theft Protection coverage allows the renter to waive these responsibilities, up to the value of the deductible amount, which varies by county and car rental company. Glass damage due to theft or vandalism may carry a separate deductible. Theft protection is mandatory in Italy for all customers renting from Hertz, and many other rental companies. Personal Accident Insurance Provides coverage for medical expenses incurred in the event of an accident.