Today, a lot of work that we do, can be done by China, or Malaysia, and for that matter even by the Philippines. When companies abroad think of outsourcing, they think of India. So, as long as we stay there, we don t have to worry. Remember, price is not the only issue quality is. Today, even those looking at outsourcing call centre functions are not just looking at prices.
Price is always a part of the package.
It s never the only factor. Every customer or organisation that we work with today is trying to answer the same question. So, even if Indian companies don t understand the value of the Net, their customers are forcing them to. And as we work in that space, we will also learn to become technologically savvy in that area. And, that s how growth will come about.