Many departments currently acquire dedicated, high performance servers and workstations.
With these systems comes the need to perform system administration functions to maintain the integrity and usefulness of the equipment. Departments have the choice of hiring a systems programmer, training and dedicating the time of an existing employee, or contracting out for system administration services. To be responsive to these needs, Hopkins ITS offers system administration services by highly experienced system engineers or IT analysts at a very reasonable cost. By contracting with Hopkins ITS, a department can be assured of prompt problem resolution, and the knowledge and experience of skilled staff. Initial Assessment Contract Options Prior to entering into a system administration agreement, HITS-ESG staff will assess the systems slated for coverage, focusing on performance, security, and reliability issues.