Explain what the job will involve. Take applicants to the work area so they can see the surroundings in which they'll work. Make employees feel good about their decision to work for the company. Managers need to coach on an ongoing, informal basis. They should lead their employees as the coach of a sports team does.
Praise costs nothing and takes only a few seconds to say.
It also helps employees feel good about their managers, their jobs, and themselves. During formal reviews, managers should begin by explaining what employees do well and correctly. As they point out problems, they should also suggest ways the employee can improve and solicit plans from the employee. Managers should be sure to show that they want to help employees improve. They should also discuss long-term career goals and plan ways for employees to learn more on the job.