If networking or computing resource issues are keeping users from accessing information when they need it, then your system is not working to its fullest potential. Whether your users are employees, partners, or customers, they expect and deserve to access programs and data quickly. They don't care if the number of users logging on to your systems has more than tripled since the network was first designed. They get frustrated when response time is inadequate, and too often, this affects their satisfaction with your company, as well as their personal productivity. Keeping users satisfied and productive through computing resources is not an easy task, however.
Processors have limited capacity.
Networks have limited bandwidth. Without substantial investment in new hardware and software, you are faced with a formidable task. If you're embarking in the world of e-business, you can anticipate even more Information Systems challenges. And user demands are only one part of the equation. Sometimes, system administrators are forced to reconfigure a system at different times of the day for different computing functions.