If the shipment is abandoned the customer will not receive a refund or credit of any kind. If in any case we received a return of any shipment refused by customs authorities of any country, Vitamin Planet, Inc. will credit the customer for the value of the unopened and untampered products purchased. No refund on shipping charges incurred for the return of the shipment or shipping charges sending the product. There is usually not an importation problem, but occasionally they occur. By ordering, you agree to be bound by these terms.
Receiver is responsible for all exported content.
It is the consumers responsibility to know the laws and regulations for importing products into their country. It is the consumers sole responsibility to only order what is legal for sale in their country. Although every attempt is made to maintain inventory of each product we carry, occasionally we may run out of certain products. No additional shipping charges will be incurred by the customer for these partial shipments. The arrival of the package is determined by the in stock status of the item.