Special Interest Groups Find your niche and specialized products and services in one of PIA and GATF's special interest groups. In a competitive marketplace, continually enhancing services and delivering products at or above customers' expectation levels help promote customer satisfaction. This new PIA program will enable companies to cost-effectively survey a core group of customers and capture feedback, individually and collectively, to assess company performance in a variety of important service attributes. The PIA Customer Satisfaction Studies are conducted via telephone interviews.
Participants also receive the results of each individual customer interview.
GAIN is sponsored by Heidelberg , and Graphic Arts Monthly .