Mediation helps parties to reach their own agreements. Mediators do not judge guilt or innocence, nor do they decide how a dispute should be settled. Mediators are there only to guide the process and help the disputants reach their own solution. Mediation is forward-looking. It is most successful when a continuing relationship is important to the disputing parties.
Mediation can work for all kinds of disagreements.
This includes roommate issues, financial disputes, organizational conflict, and friendship tensions. Mediation is not a magical cure for every problem. Mediators help guide the parties through the problem-solving process, but can only work if both parties want to reach a solution. Your call will be returned within 12 hours. BUMP members have done a great deal of work in the field of conflict resolution.