Please try Remember, the pace of change in the Web world is several orders of magnitude faster than it is in the rest of the world. While investing in excess capacity can be costly, it's probably cheaper than the negative publicity or reputation you'll develop if cust omers cannot access your site. If your site is static, you don't need a secure server. If, on the other hand, you work at a bank, then security is crucial. Also, make sure your Web business, organization, and technology strategies are aligned and mutually reinforcing.
Nothing is more counterproductive than internally generated conflict and friction.
Webifying your business is not simple, but it isn't rocket science, either. In the end, the search for digital excellence is a search for managerial excellence. The authors are all affiliated with the Fish er Center for Management and IT at the University of California, Berkeley. From The Search For Digital Excellence by James P. Ware, Judith Gebauer, Amir Hartman, and Malu Roldan. Reprinted by permission of the McGraw-Hill Cos.