People are needed to field calls and questions from individuals interested in adopting a dog. Often they are responsible for approving or denying people for the animal they are interested in. Since it is usually this person's responsibility to place the right animal in the right home, you can see why you would need experience and knowledge of the dogs involved. This position could also possibly require follow up contact to help the new owner. And you may be the one to set up appointments if a person is approved to meet a dog.
People call when for whatever reason they can no longer keep their dog, or if a stray is found.
These can be difficult phone calls at times - even stressful, for both parties involved. You would be responsible for gathering information, such as age, sex, medical history, and whether or not they are spayed or neutered. Then there are coordinators that act as connections between foster care homes and the rescue group. When a dog comes in needing foster care, it would be your responsibility to contact Foster Care homes to see who can take the dog for the necessary time. Telephone work is also needed for fundraising and organization awareness.