Notes clearly is not for the faint of heart. But then neither is business these days. Now the problems get tougher. We need collaborative teams to work on accounts together. One person can't launch a new product.
Notes places heavy demands on infrastructure and forces IS staff to stretch.
It has technical limitations and might shake up your culture in ways you never imaged. But at a time when more corporations and their leaders recognize that survival demands flexibility and teamwork, Notes currently is almost the only game in town for linking people, places, and processes.