The City of Stuart bills on a monthly basis, you time away may have overlapped the billing period. Leak detection information is available from our Customer Service Department. On very infrequent occasions, water use may be estimated. When a meter is inaccessible to our meter reader a customer service representative may estimate your bill based on your historic water use. Sewer charges are based on water usage.
Meters are factory tested and calibrated to be within regulatory standards for accuracy.
A meter s accuracy declines with age. If a customer feels that a meter is not accurate, they may request a field test in accordance with Chapter 82 of the City of Stuart Code of Ordinances. The choice is yours, but we recommend having it turned off to avoid possible water loss. There is no charge to have the water turned off. There is a charge for reconnection.