Crossed or blocked transactions result in people talking at one another with no real communication. As a result, information is not exchanged. Information is received through hearing, seeing, feeling, tasting, and smelling. We also receive powerful messages through facial expressions, body language, an individual's general appearance, costume, etc. The more ways we use to gather information, the better the information is received, understood.
Most people store the information they receive in their memories.
The memory can be supported with notes, sketches, written references, and similar techniques. Retrieving or recalling information is important. It often is closely related to how the information is stored. People known for outstanding memories have simply developed an effective retrieval svstem. This can include memorizing using memory joggers, repeating the information as it is received, taking notes, and skillful use of references.