VirtualTek reserves the right to deny Reseller use of such materials if specifications are not met. VirtualTek welcomes the opportunity to co-market with Reseller and agrees to develop and execute a joint marketing plan within 60 days of signage. 2.3 VirtualTek and Reseller will develop when appropriate a mutually agreed on press release for distribution and post logo and web links between VirtualTek and Reseller sites. 2.4 VirtualTek Corporation agrees to provide training at its headquarter site in Bellevue, Washington. Reseller will pay all travel and expenses incurred during this trip.
Onsite training is available when agreed on.
2.5 VirtualTek account manager will provide VirtualTek sales support to Reseller sales team. Technical Support 3.1 VirtualTek Corporation Tier 2 support to Resellers only. There is a two-business day turnaround for critical bug fixes and immediate support for critical server issues. The Software does not perform most of its documented functions. Performance is degraded.