Usually this is sales people and retailers. For instance, if you can purchase your car over the Internet, why go through a dealer. If you can purchase airplane tickets over the Internet, directly from the airline, why use a travel agent. If you must be a middleman be sure you know how to add value and how to differentiate yourself from the competition. Cocooning describes a phenomenon where people will want to stay inside the safety, security and comfort of their homes, their cars, their offices, and their gated communities.
People are afraid to go out.
This is partially due to mass media's continued effort to frighten the public by showing a constant image of danger. Thus, people will do more from their homes. They will spend more money to make their homes comfortable and complete. Home entertainment systems, home remodeling will abound. We have only seen the first wave of automation in our lives.