A popular program is the shelter tour. Groups of children watch films or videos, play with the shelter's puppies and kittens and tour the shelter facility. Guinea pigs, hamsters and rabbits visit classrooms for extended periods, giving the students an opportunity to care for and learn about them from hands-on experience. The shelter's humane educator also visits school classrooms with lessons and visual aids about responsible pet ownership, safety around animals and respect for all life. A large assortment of curriculum material is available for teachers for the classroom.
Many dogs are proud graduates each year of the shelter's dog obedience classes.
Each year, the shelter is called on to investigate cases of alleged cruelty to animals. Many are false alarms. In other cases, pet owners are persuaded by the shelter's licensed investigator to correct the situation. Unfortunately, there are some cases that require further action. Rescues of animals in distress also are performed.