If grammar seems to be the main focus of the problem, schedule a conference with the writer if one is not already scheduled. In the conference, the writer and the tutor can use on-line grammar references, such as UR's Writer's Web, and written texts such as Strunk and White's grammar guide. If the problem must be corrected on the writer's draft, the correction of a representative error with a footnote explaining the correction may also be helpful. The actual conference is the best time to help the ESL writer to make the necessary corrections for the final draft of their work. It is in the conference, however, that the tutors are most often uncomfortable.
Many tutors feel so much anxiety that they are unable to effectively assist the student.
One strategy to help the tutor with ESL students is to establish rapport with the writer. Find out about the student's background. Notice if the student appreciates eye contact. It is important that tutors not offend the student because it might lead to an even more uncomfortable situation. If the student sees that you are trying to make an effort to get to know them, they will be more willing to participate in discussion about their work.