Next, you will learn how to develop a conceptual model for how your support center should function. Lastly, you will learn how to analyze the differences between the existing and the desired states, and develop a draft project plan for closing the gaps and reaching your goals. To learn more about these books, click on the open book icons to the left of each title. Dress is casual. Keep in mind that meeting rooms can be chilly.
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If payment is not received, a credit card hold will be required for participation. This card will only be processed if payment has not been received within two weeks following the seminar. Cancellation Policy . Or, you may transfer your registration to another member of your company at no additional charge. In the unlikely event that a seminar must be cancelled, you will be notified at least one week prior to the seminar date.