Note also Microsoft Word 's version of statistics . Also go to Settings and then check off Passive sentences. Continue scrolling until you see the Style selections, and then select Clich s, Jargon, Unclear phrasing, and Wordiness. Both packages allow you to set the readability level of the standards you want to apply to your writing. But when the program suggests that specific phrases are vague or wordy, pay attention.
Personal pronouns are quite appropriate in business correspondence.
More especially the words you and your help writers concentrate on the reader's benefits. Count all the you's and your's. Your empathy is low if there is more I than you. Revision Exercise 1. Revise the following sentences to increase their reader focus.