Most sites require network administration at the beginning of a term and then require little support for the rest of the semester. If there are changes on the network after the software is installed, or you need to install an upgrade, the network administrator may need to do additional work. Specifically, network administrator passwords and ability to set file access rights and to change settings affecting access Monitor file permissions Ten to twenty minutes a week Knowledge of the site and the site's use of the software to allow spotchecks of the setup. Ability to change access rights if necessary. Advanced knowledge of your network operating system's capabilities and the ability to troubleshoot and resolve any difficulties encountered.
Most basic calls take fifteen to thirty minutes to complete.
More complicated calls may take an hour or two of the Administrator's time, and may be spread over more than one day.