BBBs have a national reputation for fairness because they remain neutral in a dispute. They do not take sides but work to get the problem settled as quickly as possible. If you have a marketplace dispute, the BBB can offer you several ways to resolve it. Advantages of mediation Mediation is a fast, inexpensive way to resolve a dispute. In some cases, it is the first time the parties will have the opportunity to sit down and really listen to each other.
Mediation is a flexible way of resolving disagreements.
One of the greatest benefits of mediation is that the parties work together to discuss their dispute, generate ideas for resolving it, and decide together what the solution will be. By finding their own solution to their dispute, the parties are more likely to follow through on the agreement. Often, people think of mediation as a time for compromise, or having to give up something they want. This is not necessarily the case. When disputing parties have a chance to hear each other, they often find creative ways to resolve the dispute by collaborating, and not compromising.