High School Maintain a positive attitude. 1 once read that 90 percent of the friction of daily life is caused by the wrong tone of voice. Research has shown it takes 40 positive comments on the average to overcome one negative comment.
People remember the negatives, but they tend to forget the positive.
Don't look for failures. Be Firm, be Fair, be Flexible. Those are the only three F's an adviser should be concerned about. Good supervision is the art of giving someone a shot in the arm without letting him or her feel the needle. Keep an open mind.