The Internet is a powerful tool, but it can be frustrating.
New users feel intimidated by skilled cybersurfers who use words that vaguely resemble English.
If you're completely new to the Internet, you might want to check out some of the books there. They can give you the information you need to know, and they are also an invaluable reference, since not everyone has 24-hour technical support in their home. When choosing a commercial on-line service, be sure to check out their Internet connectivity. Some of the commercial providers only allow limited Internet access, or may charge extra. Be sure you're getting the right service for your needs.