These programs require especially prompt attention, and the NDSU Extension Service has an excellent track record in quickly and effectively addressing these issues. Urgent situations require that the NDSU Extension Service be ready for action with little preparation time. In these situations, the role of Extension staff is to provide accurate information about all sides of issues and lead communities through a process that can bring about resolution. This work is not easy sometimes communities can be very polarized. Program Delivery Finding the most appropriate ways to deliver programs is as important as developing them.
People are life-long learners and seek information in many ways in many places.
Citizens want educational information at a time and means that is right for them. Some like daytime educational meetings while others prefer to access web-based information from their homes at night. As a result, each program must be made available to people in multiple ways and requires staff to be trained to use a variety of approaches. Offices must be equipped to reach the technology-proficient learner. Extension is part of a highly competitive information industry.