It is accessed through council officers. The linkworkers act as intermediaries between the patient and doctor, nurse or other health professional. The service is provided at North Middlesex Hospital, community health centres and clinics, St Ann s Hospital, GP surgeries, schools and Chase Farm Hospital. It is best to book at least a week in advance, although every effort will be made to respond to urgent requests. This service can only be accessed by workers from service providers.
Many organisations produce printed and audio material in a number of languages.
It is always worth asking whether information is available in languages other than English and whether an organisation can provide interpreters. A Carer s Guide to Services, is available in ten languages as well as English. This is a multi-agency partnership of local agencies including the Police, Enfield Council, Victim Support Enfield, various minority ethnic community groups and Enfield Racial Equality Council.