Just about everyone. Mobile computing can improve route management by helping dispatchers more efficiently dispatch the closest available unit to the location. The mapping application can also help dispatchers direct field personnel to the destination along the most efficient route. The result can mean improved response time to changing demands and emergencies. Utilities, for example, can pinpoint accurate customer information, delivery status, equipment and parts inventory.
Police officers can quickly check plates, driver's licenses, scofflaws wants and warrants.
Fire departments en route to a fire can determine the best way to get there and access site-specific information. The officers must have extremely fast responses to inquiries in order to be effective. Before the introduction of the mobile data system, it was a matter of minutes until the officer received a response to a query. Now it is a matter of seconds. Ronald F. Deziel, Chief of Police, Dearborn Police Department, Wayne County, Michigan.