Ruling requires manufacturers of telecommunications equipment and providers of telecommunications services to ensure that such equipment and services are accessible to and usable by people with disabilities, if readily achievable. These rules will give access to telephones, cell phones, pagers, call-waiting and operators services. Adopted rules require manufacturers and service providers to develop a process to evaluate accessibility, usability and compatibility of covered services and equipment, and to incorporate the evaluation through out the product design.
Rules also require that information provided to customers is accessible.
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