For reasons of hygiene, according to the law, lingerie items cannot be returned once the packages has been opened, unless you find the product to be faulty. If you receive damaged merchandise, you must obtain a Return Authorization Letter from Return deparment within 2 days of receipt of your order. Write clearly on the box with the return authorization number or the box will be refused at the receiving office. We will exchange returned merchandise for the dollar amount within 7 days. Proof of mailing is advised, as we cannot be held responsible for loss or damage in the mailing.
Postage is non-refundable.
The merchandise, including packing and wrappig material, being returned should be in the same condition as when you received them. All goods will be shipped as ready. Dated orders will not be accepted. All sale merchandise is final sale. Charges will be billed to your credit card or other payment methods immeidately.