The ServicePoint SDU enforces the policy by translating the service label and assigned application into WAN-usage specifications. Enforcement of the policy ensures that use of this expensive WAN resource is carefully and efficiently controlled to match the business requirements of the network user. The ServicePoint Manager provides performance reporting and real-time monitoring capabilities that go far beyond simple reporting. High-level Summary Reports help to identify network trouble spots. When ServicePoint SDUs are installed on both ends of a PVC, performance reports can help to identify the source of the delays as either the WAN or LAN, as shown below.
Performance reports are available using a web browser, with a variety of user options.
The report data is archived in a database. Optional collection agents throughout the network can be used to gather data more efficiently. Real-time monitoring displays live information about conditions within the network. Constant updates of this transient data let you compare the current status and performance of application events, physical components, and Frame Relay connections. You can use this data to quickly identify the source of the user service problem, and ensure that the network is meeting business needs.