I. 4CNet Web pages with general network information, performance data, and a Web-based interface for placing and tracking service requests J. Coordination of all equipment and circuit maintenance contracts, including emergency replacement, repair, and shipping. K Backup power at the Network Operations Center and Network node sites in the event of utility power failure. Prompt explanations of unplanned service outages. Prompt notification of known Internet problems. Lists of circuit ID's.
Network topology diagrams.
Lists of contact names and phone numbers. Email listservs for both technical and administrative staff. Network performance and utilization data. UseNet News an Usenet news feed of the news groups requested by the Agency. It is the agency's responsibility to request only those groups it wishes to carry.