Form a steering group to foster communications and add direction. SMEs need to have ownership of the site for it to be successful. Group members need to work together to determine what should be offered, remembering both the department's needs and its customers as well. Good communication among group members, management and customers is essential. Group work implies compromise and members need to understand that some of their ideas will not be chosen.
Real benefit comes from consensus and group ownership of what goes onto the intranet.
Start with some easy winners, and then expand to the more complex. A common mistake is trying to do too much too soon. Start slowly and get comfortable with the tools that you have to ensure long-term success. Team members need to constantly seek direction from users regarding what they want most while remembering that everyone's needs will not be met. Job postings were started with static pages and manual processes.