By having daily contact with co-workers who have mental retardation, all employees can gain sensitivity to people with disabilities and insight into improving accessibility for customers who have disabilities affecting learning, awareness, judgment. Public accommodations can use clear signs at all pathway intersections, international symbols, if available, and clear, simple language on all signs. Finding the elevator, escalator, telephones, etc. Public accommodations can have cashier offer assistance by describing menu items and allowing adequate time for the individual to make selections. The chart could be printed on back of the restaurant business card and on the take-home menu.
Public accommodation can have a sample phone available to demonstrate the use of the in-room phone.
Public accommodations can have staff offer to show the guest to the entrance and elevator most convenient to the guest's room. An opportunity can be provided for the guest to practice using the features to assure comprehension. Public accommodations can produce a videotape for use on the hotel information channel demonstrating use of room features, amenities and fees, hotel guest services and fees, where to get information or assistance, and emergency procedures. Clearly show the floor number of each attraction while it is being discussed. Audio-visual aid will also benefit other guests including foreign visitors.