This means confidence is built by giving people permission to take risks, if not encouraging it. Help the person prepare, but encourage them to think on their feet and for themselves. Knowing when to act is as important as acting. The secret of a motivator is knowing when to be quiet and let others solve a problem or resolve a crisis. By restraining your action you allow people to work together and affirm their common goals.
Motivators learn to accept setbacks as stepping stones to success.
Jackson says that losing is like looking through a lens where you can see more clearly. It helps remind you that in life all things change. Build awareness in those who work toward a common goal. Groups function best when everyone is pulling the wagon in the same direction. This requires that they be aware of what is going on around them.