Forecasts call for these costs to increase. It is also fair to say that if an employee had these skills prior to being an employee, that person would cost the company less and thus be a more attractive candidate for a position. The company has also identified other skills that are needed in a modern electronic office. To operate successfully in a team environment, employees need skills in critical thinking, decision making, presentation, cooperative work, and project management. They have also identified foreign language as a very useful skill.
Many customers are Spanish speaking and the modern American work force is multi-lingual.
This helps in sales, team work and cooperation. The Corporate Library is located in a suite of rooms that do not take up much space. Some of this space has books that are specific to the industry but the vast majority of the library facility and function is done electronically. Alice Bruemmer is the library team leader and she works with 4 others primarily as an electronic reference librarian. These people either assist others in doing their reference queries or they do them for client subdivisions.