Slow download time can be the result of faulty page design or bloated graphics. Many visitors will not wait for a page to load. You have at the most 10 seconds to engage them. Lack of interactive elements, which can be as simple as navigation text that changes when you move a mouse over it, makes for a boring page. Contact information that is not easily found or, worse yet, doesn't work means a site is failing to connect your potential customers to you.
Outdated information is a sure way to lose credibility.
Web sites that are interesting and useful over time will bring visitors back again and again. We specialize in helping you create and maintain a site that will do you proud. Dr. Jakob Nielsen , World Wide Web useability guru.