Well, we're going to try to briefly explain what your steps should be when your printer goes on the fritz. First of all, the Information Technology department can only be liable for college-owned printers. We simply do not have the time or resources to fix personally-owned printers. In our budget we handle all maintenance. First priority goes to printers in labs used by students.
Next priority goes to college-owned printers in individual officers.
Call Angie at X4860. She will have one of our technicians come and look at it to see if it's an easy fix. At the present time, there is no money left in our maintenance budget, so the individual departments will be responsible for their own payment . Once the new fiscal year starts, there will be monies available for these expenses. If you have a personally-owned printer with problems, you can call a service agency like Precision Laser yourself or the printer company directly.