With the exception of defective books, all books should be returned in excellent and resalable condition. Returns will be accepted up to 90 days from the date of the invoice. After 90 days, we reserve the right to refuse the return and sender may be held responsible for payment of the invoice. Because we deal with many different publishers in order to obtain requested books for our customers, we must follow the returns policy of the publisher. Therefore, when returning a non-Hein title, please contact our Continuations or Subscriptions department prior to returning an item.
Prior approval is needed on all bookstore returns.
Returns can be accepted up to one year from date of the invoice. We offer a number of discount options. Please inquire for your specific discount request. Please send your request via fax with institution letterhead or an e-mail to the attention of the Marketing Department. You may review the book for 60 days.