The mediator does not take sides or impose solutions. The mediator acts as a neutral third party settling ground rules, focusing discussion and creating a safe and fair environment where the parties can resolve their differences. Each person will be given equal opportunity to present the issue from their perspective and to listen and respond to the other party's concerns. The mediation process is flexible to the needs of those involved and allows parties to maintain full control of the outcome. When you reach an agreement that is acceptable to you, we will encourage you to put it in writing as a sign of your commitment to the solution.
Mediation is a process that is flexible to the needs of the parties.
Solving your problem with the help of the DRC has many advantages. The DRC services are free. We will contact all participants within a few days. The mediation process can be completed in as little as two weeks. You can work through your conflict in a relaxed, neutral and private setting.