Owner Relations department - personalized service dedicated to safeguarding the investment in your home, and maximizing your revenue yield. A specific portfolio manager will be assigned to you. 24 hour x 7 day a week emergency services, including a full time Discover Resorts maintenance team and fully equipped maintenance van. Regularly scheduled maintenance inspections, and preventative maintenance activities. A property management system, providing web based housekeeping, and maintenance modules which organize work orders, and effective home cleaning schedule controls.
Property inspections- before check in, after check out.
Internal financial services providing prompt monthly statements, rental income payments, and year end 1099's. Secure online owners section in the Discover Resorts website- future reservations, virtual owners statement, and other valuable services available 24x7 for your convenience. Full time professional reservations agents in our Central Reservations Office who are fully trained to know how to best present your home to potential renters. Reservations are prepaid in advance, with the exception of certain long term stays. Owner discounts at other DRI destinations.