Note that completion of an action is not a trend. Use widely accepted methods . The Baldrige criteria and CMM are comprehensive, long-term, proven methodologies for improving organization effectiveness, including performance. They benefit from extensive discussion, application in a variety of environments, and frequent review and refreshment. Robust infrastructures of information, benchmarks, training, and experience are augmented by a culture of openness and sharing.
Participation reduces personnel and financial investments and also lead-time.
Performance measurement procedures have matured over time. Initial efforts often created apparently useful measures that proved ineffective because the the processes for gathering and using performance information were inadequately defined, the cost of gathering information outweighed the benefits, and user responses to the measures detracted from achieving the goal. Practitioners have identified templates to ensure effective measures are defined.