We wrote a web page. People who don't come in, call. He says you people are really good at this Internet stuff. In future, we would probably use a registration questionnaire and assign people to classes, rather than leave it to self-rating. I need information on this topic.
People still think there is more to the Internet than is in fact there.
Demonstrating this is often the only way to deal with these expectations. We are called upon, literally and figuratively, to do a lot of remote troubleshooting. People have difficulty understanding telnet as a helper application and have to be walked through that. We are also asked to recommend telecommunications software or modems. We provide evaluative articles from computer magazines, instead.