Fortunately, Turner's team was able to leverage technology used in the wildly successful ONS 15454. Keeping an Open Mind Innovation may force the individual to open his or her mind to new possibilities, but getting from idea to finished product requires that the entire organization promote an attitude of openness, teamwork, and a willingness to look wherever it takes to solve problems. This spirit of openness was one of the first things Nellenbach noticed when he joined Cisco in 1996. It was a stark contrast to anything that I had experienced. You have access to basically the entire management chain.
Openness helps to quickly resolve issues that come up and fosters trust among team members.
You try to keep the information flow open and let the engineers make the decisions as much as possible. I think that's what enables some of these highly innovative ideas to come out. A member of another business unit joined our efforts and contributed significantly by proposing and developing a simulation model of DPT's fairness algorithm. This simulation model really allowed us to move forward in our development. Sometimes the expertise you need isn't sitting in the cube next door.