Deal with an ego-driven manager with diplomacy. Some supervisors may believe that they are better than others and that co-workers should be subservient to them. If you treat your boss as a god, you will pay a painful price because you open yourself to abuse. An effective manager will treat you with respect and you should reciprocate. Be the first to try new procedures.
People are generally very resistant to change.
Once you rise to the occasion, many people will join you. Management is always frustrated in trying to educate people about new procedures and protocol. Many people who left their jobs because they were intimidated by computers are now returning to work and learning to use computers. Know your limitations, know the limitations of your boss, do your best on the job and know when to stop pursuing an issue. Your greatest asset on the job is your motivation to achieve and produce.