Members will provide Charter Communications, formerly known as Traverse Internet, with accurate information at all times. Members will notify Charter Communications, formerly known as Traverse Internet, of any security breach to or unauthorized use of their accounts immediately. Members will not resell, rent, lease, grant a security interest in or make commercial use of Charter Communications, formerly known as Traverse Internet's, services without express written consent. Traverse Internet will not monitor or disclose the contents of its members' private communications unless required to do so by law or in the good faith belief that such action is necessary to protect and defend Charter Communications, formerly known as Traverse Internet's, rights or property, or under extreme circumstances, to protect the personal safety of its members or the public. Members' accounts shall be password protected and members shall be solely responsible for maintaining the confidentiality of their passwords.
Payment is due in advance of each term of service.
Payment is considered late if not received by the 1st of the month. A term runs calendar month to calendar month. We will be happy to automatically bill a credit card each term of service. Please sign our Billing Authorization form to activate automatic credit card billing. Pre-paid members will see their credit remaining on these invoices.