EZQueue software is a tool that can serve as a decision making partner for retail branch managers. It is a powerful scheduling tool and staffing plan organizer.
Queues are lines of customers waiting their turns.
EZQueue requires only two pieces of information about every customer - the time service was initiated and the time it was completed. The information can come directly from EZTeller32 or from another existing teller information system that is capable of providing data in the proper format. No direct observation of waiting lines is required, and therefore, neither is any additional costly hardware. Free demo disk available. Copyright 2001 by Microbanker, Inc., P.O. Box 708, Lake George, NY 12845.