Print jobs frequently get sucked into black holes. When the printer still won't print after 20 tries, send the job to all 68 printers in the branch. One of them is bound to work. Don't learn the proper name for anything technical. Don't use online help.
Online help is for wimps.
If you're taking night classes in computer science, feel free to go around and update the network drivers for your all your co-workers. We're grateful for the overtime money. When a tech makes popcorn, help yourself while he's checking out your access rights. And we keep chocolate in the top drawer, too. When you have a tech fixing your computer at a quarter past noon, eat your lunch in his face.