Personnel clerks assist personnel officers and human resource specialists. They compile, maintain and process information relating to staffing, recruitment, training, labour relations, performance evaluation, classification and related clerical activities. Court clerks prepare court dockets and exhibits and perform other support functions in courtrooms. They also update and maintain court office indexes and files on court actions and decisions. Education, Training and Experience Clerks in this group require different educational levels depending on their occupation.
Most recent entrants have a community college diploma or an undergraduate university degree.
Administrative and personnel clerks usually must complete high school and college or other courses in business or personnel administration. They may need to have some clerical experience and be able to type or operate computers. The proportion of women in these occupations has increased significantly over the last ten years. The number of job openings is expected to increase more rapidly than the available number of qualified job seekers, due to strong employment growth and a high retirement rate in these occupations. This area of clerical work will be less affected by technological change than other occupations, as people in this area interact more with other people.