It's about as appetizing as spoiled milk. And sometimes it's harder to stomach. That's not an oxymoron. It's the way the Internal Revenue Service does business. And it's caused law-abiding taxpayers undue distress.
Many taxpayers actually live in fear of an encounter with the agency.
The federal government needs to collect tax revenue, which U.S. taxpayers are obliged to pay. However, the IRS seems to have forgotten its role as a public servant of the American people. Instead, it has assumed an unhealthy management culture. Congressional oversight hearings recently put the IRS under the public spotlight. I believe such scrutiny lends an antiseptic quality and will help remedy an unhealthy situation.