We improved efficiency with process management and electronic business solutions. Finally, we helped la Caixa reach more customers and improve quality of services by developing an Internet banking site. The Result From 1996 to 1998, la Caixa's profits ballooned from 70.5 billion pesetas to more than 110 billion pesetas. Among the early Internet adopters in Spain, la Caixa currently has the most frequently visited financial Web site. And la Caixa's ATM services have expanded to include electronic ticket purchases, a system developed and maintained by EDS at 1,200 ServiCaixa terminals.
Profits are up.
Operating costs are down. The Technology EDS provides the application development on the Web server for Transactional Home Banking, and we manage all outsourcing of the Web site, hosting, operations and maintenance. The home banking application is tied directly to la Caixa systems in online and real-time modes. Visit our global industry groups . Our news room has the latest news and events.