The best time to hold your tongue is the time you feel you must say something or bust. To express the most difficult matters clearly and intelligently, is to strike coins out of pure gold. The art of communication is the language of leadership. The true spirit of conversation consists in building on another man's observation, not overturning it. When people talk, listen completely.
Most people never listen.
To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others. Communicate it throughout your company. It's better today to disclose too much that too little. I feel that if a person has problems communicating the very least he can do is to shut up. Tom Lehrer Communication is a two-way street.