Disagreements and conflict are often inevitable, but they need not produce negative results. If the parent and school are unable to resolve a conflict concerning a student with a disability, then mediation is an available alternative to a long and expensive due process hearing. The mediator is a neutral third party and, therefore, has no power to make a decision regarding the dispute. He or she will listen to the views of each party and will assist in developing an acceptable solution to the problem. The mediation is conducted by a qualified and impartial mediator who is trained in effective mediation techniques to handle special education and 504 disputes.
Mediation is completely voluntary.
It should not interfere with any procedural safeguards, including a request for a due process hearing. This manual will familiarize you with the mediation process and what will occur when you go into a mediation session. Mediation in Special Education and Section 504 Mediation in special education and Section 504 is a process to assist parents and schools in resolving disagreements regarding the education program of a student with disabilities. A trained mediator works with both parties to guide them toward a mutually satisfactory solution in the best interest of the student. Mediation is a voluntary process.