You will learn the financial metrics that best apply to your situation, and how to present them to executives to get the most positive response. The class incorporates role playing, and significant group interaction with dynamic instruction to offer you a comprehensive learning experience. To learn more about these books, click on the open book icons to the left of each title. Classes are taught by official Help Desk 2000 instructors only, and attendees passing the exam will earn the industry-recognized Help Desk 2000 Certification. Dress is business casual.
Payment is due prior to the seminar.
If payment is not received, a credit card hold will be required for participation. This card will only be processed if payment has not been received within two weeks following the conference. Cancellation Policy . Or, you may transfer your registration to another date or member of your company at no additional charge. Please notify us as soon as possible.