Our trained community volunteers and staff are dedicated to the practice, teaching and demonstration of dispute resolution techniques. Many of our ongoing programs are geared to the criminal justice continuum at the pre-charge stage, we provide a diversion option. At the post-charge, there is the potential for complainants to have direct input into the outcome of cases. Our track record includes some 1200 successful dispute resolution sessions.
Mediation is the most common technique.
It is a voluntary, confidential process. Parties agree to talk about the conflict as they see it, listen to the other part's viewpoint and with the support of the mediators, see if they can negotiate a common understanding that allows everyone to walk away from the table, satisfied.