Never walk away from your computer with your account information on the screen. Just like the initial password, the new one is only a temporary password and the system will prompt you to change it once you have successfully logged in. Passwords must be changed every 6 months. You will be prompted by the system. If you know your password, make sure to check your Caps Lock key.
Passwords are case sensitive.
Make sure your Social Security Number is entered correctly, without dashes. First Federal Savings Bank of America is a Member FDIC and an Equal Housing Lender.