Most software users look at the index for the tasks they want to perform.
Most untrained indexers list the features of the software program.
This course is designed to help you develop a user-oriented perspective. Independent exercise in classroom, home or office. The seminar was creatively done and a pleasure to attend Excellent handouts, exercises, slides Articulate, lively, intelligent, and responsive. I thought I would be bored out of my mind. Gave me a good sense of how to manage indexing in my department Doing the exercise at home was particularly helpful.