NET can now offer mobile service, support tracking, knowledge base access and live chat to their customers anywhere, and in any time zone. Ravenet described how iCommunicate Mobile gives customers and service representatives the freedom to solve problems, track requests and share information, all from a handheld device. With iCommunicate, we brought the next generation of customer service to the Web, said Ravenet. With iCommunicate Mobile, we keep your customers conveniently close at hand. About iCommunicate iCommunicate.
NET is the only complete online customer service suite delivered as a shared access application.
Since its launch in September 2000, iCommunicate. NET has been recognized with three industry awards for its rich feature set. NET fosters intimate understanding of customers by utilizing a sophisticated knowledge base and detailed tracking of all communications, from service requests and phone conversations to email and online chat. The names of companies and products mentioned herein are the trademarks of their respective owners. All Rights Reserved.