Call it the paper Goliath, call it a sham,or even call it a surprise. But whatever you decide, first consider that it's entirely possible that they were right. Temple maintains that the problem was more likely a deficiency in record keeping than a breach of contract. Temple is not alone in having a spotty recordkeeping system. At most schools, the concept of a centralized tracking system for software licenses is a general omission.
Most universities run on a decentralized model.
The difficulty of a decentralized system, admits Dick Piccard, academic technology manager in computer services at Ohio University, is that some users might have an intensely organized system of licenses on file, updated at the appropriate time, filed alphabetically and always up to spec, while others might not. Piccard believes that a campuswide audit at OU would be difficult to organize. Wisconsin runs on a decentralized system and if a department makes a purchase or system upgrade, that department, or person, is responsible for keeping track of it. End of story. We buy them when we need to buy them, all over the institution.