My career goal is be a psychologist. I'm not the type of person to tell people what to do, but I am the type to help them work it out. I have a strong belief that each moment we should be trying to help others. Senior Michael Francum admitted a lot of students at school have problems. Fernandez acts as the in-take counselor, referring students to mediation.
Referrals can come from a friend, from a teacher, as a self-referral or as a step in during a fight.
Even the positioning of the disputing students is important. They are placed where they face each other, but are not so close they could reach out and strike each other. We also learn to identify body language, like who's willing to give ground. In a role playing scenario only, since everything behind the closed mediation doors is confidential, two male students, Keith and Jason, come into the mediation room because they were fighting over the same girl. But when Keith and Jason sit facing each other, Keith explains how he was helping Jason's girlfriend carry her cumbersome science project to the car.