If you don't start the session from step 1 you will experience this error. Some visitors using AOL or CompuServe to access the internet and run Online Student Loan Counseling experience problems. This is sometimes because of the version of the browser being used. Don't use the default web browser supplied by AOL or CS, instead use Internet Explorer 5. Follow these instructions on using a Non-AOL or CS browser.
Response time is slow.
Your Future can take a long time. This is a known problem with Mapping Your Future. This problem is temporary and we are taking every step to remedy the error. More than likely we have been notified of this occurance and are working to fix it. You should try again in a few minutes and will be able to complete the test.