Their customers are typically junior military professionals. Most people entering the military do not have a background in financial matters. Most are recently out of school, just starting their career, and probably have limited, if any, experience investing their money. They generally have not yet been exposed to investment alternatives. To ask for more does not seem reasonable.
Many people serving their country in the military are Destiny shareholders.
Certainly, many of the people involved in the combat over Kosovo are Destiny shareholders as well. Surely they deserve a better deal than this. Read the whole article.