The state group health insurance program is authorized by state statutes, overseen by the State Group Insurance Board and administered by the Department of Employee Trust Funds. The survey is designed to examine the level of satisfaction with health insurance provided under the State plan, to identify those issues that are important to employees as they select a health insurance plan, and to identify areas for improvement. The FBAC hopes that the survey results will help decision-makers to analyze problems employees are having, and will encourage them to make changes to resolve these problems. Please follow the directions provided. You may respond whether you are the subscriber or have coverage through your spouse.
Participation is voluntary.
No individual responses will be examined or reported. All data will be reported by groups of employees in a manner designed to ensure confidentiality. The survey consists of 20 questions. You will be asked to identify your age, campus where you are employed, the name of your health insurance company, the county in which you have health insurance, and the number of years you have been enrolled in your current health care plan. In addition, you will be asked a series of questions about your reasons for selecting a health plan, the factors that may lead you to change plans, and the quality of service offered by your health plan.