Hence, it s a refuge for different people for different reasons. Best of all, it holds no prejudice. When sessions take on a virtual form, interaction becomes less intimate. Most counselors agree that online counseling is not a substitute but complements traditional approaches of counseling. Dr Ng Kok Mun who is a licensed and certified professional counsellor in the United States shares this sentiment.
Relationship is a very important aspect of counseling.
Clearly this is a form of care open to those who are online and therefore on the whole it will tend to be accessible to those who are younger and have access to the Internet. And for people who find it difficult to talk about their problems, the Internet is the next best thing to achieving closure. Across the Malaysian border in the south, a group of Singaporean professionals comprising lawyers, businessmen, psychiatrists and social workers came up with the brilliant idea of a virtual one-stop counseling centre for people who need help with their problems. As the island state becomes increasingly wired, as is the case of residents living in the Central Singapore District where Internet-ready PCs are being installed in nearly 100,000 households, the site called Counselling Online Singapore offers yet another avenue to cope with daily problems. According to Amir, all emails are sent to the webmaster who then directs them to the different head of sections according to the nature of cases.