You are not eligible for a refund or exchange after time of travel unless previously cancelled. You have 10 days in which to pick up your refund. Reservations must be cancelled 24 hours in advance to qualify for a refund or exchange during the Christmas blackout period. See Frequent Traveller Plan on Home Page. 5. Bicycles must be boxed.
Passengers can purchase a bicycle box at most bike stores for a minimal charge.
We require 12 hours notice prior to departure if the passenger is transporting a bike. Skis, boots and poles must be in a bag or bound together. You can bring your golf clubs as long as the heads are wrapped or covered. Although all red arrow movies are edited versions, some movies may not be appropriate for all viewers. Viewer discretion is advised.