Also covered are the supervisor's role regarding contract language considerations, recordkeeping expectations and the decision making process for granting leave. The basics of the discipline and discharge process are the focus in this session. Examples of arbitration decisions in Minnesota are discussed. Supervisors learn strategies and practices to improve work performance by coaching employees. Topics covered are encouraging and supporting positive performance and behavior and dealing with poor performance or attitudes.
Participants practice applying coaching principles to employees and issues at their own worksite.
The why, what and how of the annual employee performance review required by state statute is the focus of this discussion. Supervisors learn about the legal foundation and historical context of equal employment opportunity laws and policies regarding discriminatory harassment, and learn how to recognize discrimination and harassment, and the effect on employees. Discussion and understanding of issues arising from sexual harassment in the workplace, identification of supervisory responsibilities and assistance with resources and support are included in this session. In this session the policy is reviewed, and practical real-life examples are discussed to help supervisors take appropriate action if an employee is abusing the policy in the workplace. Supervisors will learn how the mediation program works, how it can help employees take responsibility for resolving their own disputes, and some tips on how to recommend this voluntary process to employees.