PC literate and familiarity with Microsoft Office products. If not currently licensed, must register for and successfully pass the licensing exam within 60 days of employment in this position. Licensing is a requirement of continued employment. Responsible for performing a variety of administrative, customer service and analysis functions to properly enroll, maintain, service and terminate Major Account business. Incumbent will be responsible for providing optimum level of service to members, group leaders and other Blue Cross plans.
Position requires understanding of various rating mechanisms including insured and self-funded.
The position supports Major Account Sales Executives, Alternative Benefits Specialists, Project Leader, Supervisor and Director in meeting and maintaining sales and marketing objectives. Associate's Degree in Business or equivalent experience, plus two years customer service experience or similar experience. Knowledge of windows including word, excels, and PowerPoint. Knowledge of all lines of business including fully insured and self funded rating methodologies. If not currently licensed, must register for and successfully pass the licensing exam within 60 days of employment in this position.