An employee in this class supervises all computer room operations personnel during a given shift.
Responsibility includes staff scheduling and monitoring production.
Duties include administrative projects and review of subordinate work progress. Work is performed under the general direction of the Computer Operations Supervisor and is reviewed by observation of results achieved and through conferences and reports. Recommends changes to policies, procedures and standards in response to changes in customer requirements and technology. Assists in long and short range planning for both personnel and equipment needs. Consults with management, technical staff and vendors for problem identification, isolation and resolution within the computing, telecommunication and network environments.