Every company has a dedicated member service team of 20-30 people to handle its claims, coordinate benefits, and answer members' questions. Each team is familiar with its clients and members, their specific plans, and benefits.
Members can rely on and get to know their team representatives.
Interpreters are available for Bengali, Chinese, Danish, Dutch, French, German, Greek, Japanese, Korean, Norwegian, Portugese, Russian, Samoan, Spanish, Swedish, Tamil, and Thai. When you are looking for a doctor on your IHC health plan or need help accessing plan providers, IHC Member Advocates can help. Click here for more information.