This is an issue too. It is of course, the same phenomenon that one see in people who go to their analyst 1 or twice a week and get very upset when he or she is on vacation or is unavailable for some reason. The same phenomenon that has many people boring bartenders with their prattle. Or has many Catholic Priests spending hours with people who become chronic confessors, who go over every imagined sin at length several times a week. It is the denoument of Scientology.
People have a right to know.
If people read it, hear of it, know of it from other sources, newspaper or magazine, fine, but they do deserve to know it. But you can take any critic concern and give it the same treatment and then one by one brush all concernes away and pretend theer are no real concerns. It is important enough it gets lots of suckers into the Sea Org and used as cheap labor for the cult so they can get that OT stuff that offers false promises of grand and great OT powers. This is what gets a LOT of people into the sea org. Not just playing on their idealism, the other great Sea Org hook.