Toward the end of the interview interviewers should not introduce content that is apt to carry a great deal of feeling. This exchange acts as a transition out of the interview and helps to restore emotional equilibrium if the interview has been emotionally charged. The more an interviewer takes notes during the interview, the less the worker has to do afterward. There are exceptions. They have learned to set down key phrases that serve as reminders of blocks of interview content.
Recording is a retrospective reliving of the encounter.
Numerous books and articles have been written about nonverbal communication and you should expect to make this topic one that you will study the rest of your professional career. Although Emerson was speaking about the general behavior of humans, his remarks also apply to nonverbal communication.