The destination sends a reply that is displayed on your screen. A ping failure generally indicates that either the destination system is down, or a routing problem exists between your system and the destination. Click on the Start button, then select Run and type winipcfg . Click on More Info then record the following information from the IP Configuration dialog box. With this information in hand, click on the Start button, select Run , and type ping and either the gateway address the DHCP server address.
Networks are a combination of local and wide-area.
An electronic gateway sits between the two. While pinging the gateway does not involve routing, the ability to ping the gateway and have it respond is a precursor to successful access to the Internet. Make sure you have a Category 5 patch cable and it is properly seated in the RJ45 connecter on your NIC and in the RJ45 wall plate. If possible try another cable. Review your settings.