Every eBay member is covered free of charge under the terms of our protection program. While the vast majority of eBay transactions are trouble-free, rest assured that when fraud happens, insurance coverage can help.
Many problems are just simple misunderstandings.
To contact another member, fill out The Registered User Information Request page. Buyers and sellers can also resolve disputes through SquareTrade , an independent, neutral third party to help resolve disputes that may arise. Review the Eligibility Checklist and Claims Process to understand how you qualify for eBay's Fraud Protection Program. Frequently Asked Questions if you'd like more information. Designated trademarks and brands are the property of their respective owners.