Therefore, both the parent and the school must be willing to work with the mediator. Both must also understand that the mediator will not solve the problem, but will assist them in making a decision which satisfies everyone. You can request help by calling the Office of Special Education of the Department of Education or your local school district. Mediations are usually scheduled within two weeks of the agreement to mediate by the parents and school. The mediator appointed by the Oregon Department of Education will contact you to set up a convenient time and place for the mediation in your community.
Mediation provides an informal, effective way for parents and schools to resolve their differences.