Identify potential service markets and allocate and develop the needed resources to serve these markets. Foster a culture which emphasizes communication between management and staff, teamwork, and empowerment of employees. Measure and enhance customer satisfaction with agency services. Measure and evaluate the Department's progress in achieving the Strategic Goals. Each work unit of the Department is responsible for developing an annual operating plan designed to implement the strategic plan through the promotion of the Department's strategic goals and directions.
Plans are to review and update the strategic plan at least every three years.