In general, both employees and the employer report great advantages in increased productivity and in better working conditions and job satisfaction. Careful selection, information and preparation, as well as a high level of continuous training of employees, is reported by IBM to have been essential for the viability and the success of this experiment. In general, however, telework in Spain has not been introduced through formal employer-led schemes. There are also low levels of awareness in Spain's large SME sector of the opportunities of information and communication technologies. Nevertheless, there is considerable public interest in telework as a concept, reflected in high levels of press attention.
Members have access to Internet resources and also receive a telework handbook.
There is also a very active telework e-mail discussion list in Spanish, with several hundred participants both from Spain and from other Spanish language areas of the world. More generally, there are a number of initiatives in different parts of Spain which aim to exploit the opportunities of the technology. There are other ventures designed to encourage SMEs in regional areas to make use of telematic services. The region of Valencia is the setting for one of the most exciting and ambitious projects, Infoville. The aim is to encourage electronic banking and shipping, telemedicine and on-line information from the town hall and regional government.