Decisively commit the appropriate resources and stop diversionary IT projects that drain the coffers, diffuse implementation energies and limit the achievement of the enterprise vision. This level of commitment requires enterprise knowledge, political will and highly centralized control and decision-making. Rally support for change. Drive from the top and form internal and external partnerships to achieve the vision by gaining broad-based support for change. E-government is all about fundamental change.
People have to change.
Processes have to change. New habits must be formed to fit the Internet paradigm. Execute with speed. This means drafting purposeful plans that achieve incremental success and systematically measure progress. Stay on course when the road gets bumpy.