If you don't want to customize LIVE yourself then send us your requirements. More sales People on the web want information before making a buying decision and that's nothing special because that's just the way we are used to buying things. A visitor of your website does not want to pick up the phone. He or she is on the internet, remember. Sending an e-mail is not the way.
Nobody wants to send e-mail when surfing.
Faster sales When a visitor gets interested in your product or service, he or she always seems to come up with one or more questions that are not answered by the information on your website. With LIVE your visitors are only one click away from your sales staff, so you are capable of giving the right answers at the right time. If you are not a well known or established organization then visitors may hesitate buying from you for the simple reason that they don't know you. LIVE adds credibility to your organization. Your live presence will add credibility, making a payment for a client to appear much more safe.