Whenever this situation arises, and whenever possible, we will give the customer ample time to reduce their bandwidth demands or to seek more appropriate accomodations. If you are unsure if your site will violate this policy, you may be interested in our recommendations page where we list hosting providers who deal with customers who have high bandwidth demands. In addition, our manner of behavior will be professional, ethical, and with an intent to communicate effectively. Accordingly, we request that our customers also communicate with us in a professional manner. Making threats against our employees, officers, or company in general will be grounds for immediate account termination.
Rude behavior is frowned upon at all times.
We also ask that our customers refrain from being rude to our representatives. We feel that rudeness from a customer creates unnecessary tension and burdens our customer service staff. If you have a problem or complaint that is frustrating you, we will do everything in our power to help you. But please refrain from letting frustration turn into rude behavior or derogatory comments. Creations shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from WebSite Creations' servers going off-line or being unavailable for any reason whatsoever.