The provider delivers appropriate resources and technology. Support services are convenient, efficient, consistent with delivery systems, and responsive to diverse learners. Support systems are flexible, accessible, and accommodating to different learning styles. The provider discloses all pertinent information about the learning opportunity and provides some form of orientation. Support systems are reviewed regularly.
Policy is integrated into the mission of the provider.
The provider makes a commitment to supporting faculty and learner services. Support systems are compatible with the learning delivery system. Curricular and administrative policies incorporate distance learners' needs. The provider commits to researching and developing distance learning. The provider supports faculty and staff with development and resources.