Our team is experienced in helping you introduce and implement new technology. Introducing new technology means introducing change. Change is about people and that's what we concentrate on - your people and their change journey during the implementation. We believe people are interested in supporting needed changes when they are appropriately involved in planning and implementation of new technology. The data is overwhelming that the number one obstacle to successful change is the people issues.
People respond to change in a predictable pattern often referred to as the change journey.
This journey moves from anticipation through pessimism to optimism, acknowledging that people respond to change based 30 percent on logic and 70 percent on emotion. Our consultants are seasoned pros when it comes to helping your people deal with resistance, fear, and anxiety - which is typically cited as the most difficult aspect of ensuring a successful change journey. We also believe sponsorship is critical to success. We help executives articulate a compelling vision for the change and link it clearly to business objectives. We help executives nurture active support from all levels in the organization.