Nothing is as frustrating as trying to use a program that saves to a proprietary format, e.g., MS Publisher saves as .pub. This restricts its use. You have to delete the symbol and copy a different symbol from a symbol library. As a side note, I did call IMSI to make a recommendation regarding this specific request. IMSI is taking this suggestion under advisement for future updates.
Printing also has some unique and practical features.
One of the most convenient features in the entire print setup is that you can use the Print Preview to resize the entire diagram. You can also use the Print Preview to center your diagram. You can even set a bleed limit, or you can print large diagrams as tiles. I did not need technical support. I liked the context sensitive help.