Clear both the memory and disk caches. OR you can call your Internet Service Provider and ask them how to setup a proxy on their service. If their instructions differ from ours, please let us know so that we can include them and help others. You can not . Our licensing agreements do not allow access to our databases from your place of work.
Remote access is for home use only.
When you type your name, do not include your middle initial even if it is included on your ID card. Once using the databases by remote access, you may switch databases without having to input your ID information again unless your search has been idle for 10 minutes or more. While in the process of using the online databases and a screen came on and asked me for my ID information. If you have been actively using the databases, you will not be asked for your ID information again. If, however, your search has been idle for 10 minutes or more, you will be asked for your ID information once again.