Plain Talk Plain Talk tops AWWA sales chart Plain Talk About Drinking Water , now in its third edition, has sold more than 100,000 copies, an enviable statistic for AWWA, or Doubleday. First published by the association in 1992, this popular book was last revised three years ago.
More complete answers appear in the book.
Water utilities often use Plain Talk as a reference in their customer communications training and programs, and some distribute the book to consumers and students through their outreach programs.