Quality comes through a dedicated continuous improvement strategy and performance mind set.
The new changes to the standard demand that companies plan, perform and demonstrate this. The new standards are focused on customer satisfaction and continual improvement and are a technically sound and more specific set of requirements for use for any type and size of organization or business. More than ever, these new standards provide an excellent framework from which to improve your business processes, effectiveness, efficiency and bottom line performance. I is the introductory course and is the prerequisite for the next two levels. Level II will cover system documentation and implementation and is required to allow proper transition into the final level.