John believes the upfront notice that QC reviews is a possibility improves cooperation. 3 stars means the provider has the maximum expected experience and training, plus offers a full range of education activities. All day care providers have a rating. Licensing and ratings are maintained by their agency that provides Family Services. They did a marketing campaign to promote the star system.
Providers display and advertise their ratings.
Now all licensed providers have at least two stars. The more stars, the higher the state's payment schedule, so there is incentive for providers to get more than the minimum one-star rating. The Oklahoma audit unit investigates suspected fraud cases. They tried doing a sampling along with referrals, but they have so many fraud referrals they don't have time to sample. Michael Flores spoke on fraud prevention in child care.