Stay on the line until the dispatcher ends the call. The dispatcher may need to clarify your information or get additional information. Emergency medicine specialists at UT Southwestern Medical Center say you shouldn't move an accident victim unless there's immediate danger, like fire. You can cover injured people with a blanket to keep them comfortable, but don't move their head to put a pillow underneath. Moving victims may make injuries worse.
Paramedics use special procedures when moving victims to prevent further damage.
Don't give accident victims anything to eat or drink, either. If the victim doesn't have a pulse, begin CPR and keep at it until medical help arrives. If there is a bleeding wound, apply direct pressure with a clean cloth to slow or stop the bleeding. These courses usually aren't expensive, and they take a Saturday or perhaps a weekend to complete. The investment in time and money is well worth it if it helps you be better prepared for emergencies.