They are generally happy with the way things are run but would like to experience more benefits for their level of donation. The challenge they see is attracting more quality members to help with the rising costs of scholarships. The Athletic Department staff's view of the Crimson Club is more than fund raising and building a competitive program. They see the opportunity to improve the athlete's lives beyond sports. They know the strength of the club as well as future challenges rest on attracting and keeping a strong motivated membership.
Members are generally happy.
Feeling like an insider is a very important concept to understand. Only group also wish they were more involved and could be treated like insiders. Information is a key component of feeling like an insider. Activities were mentioned often as one of the contributing factors to feeling like an insider. Allocation of seating priority is not understood.