Quest products also monitor a facility's telephony equipment, including MUX's, fiber optics, rectifiers, cable pressure and air flow and enables remote programmability of card access to avoid costly site visits and rekeying. Quest products facilitate the plant manager in making strategic decisions concerning his network during a power fail by monitoring the plant's battery capacity remaining in each respective battery plant. Quest's site solutions have helped customers improve quality, reduce maintenance costs, reduce energy consumption and increase productivity by reducing the number of visits. Valuable data and communication flow stops. The potential exists for revenue disruption because of equipment failures.
Recovery becomes an expensive proposition and is usually hours away.
Customers are at risk. It is vital that management be constantly aware of the condition of their communication facilities and be able to take action before a problem occurs. A remote telecom facility experiences problems with site assets routinely, some of which will be catastrophic. It is vital that management be constantly aware of their backup systems and be able to take action before a problem occurs. Add to all of this the telecom industry's downsizing, their need for customer expansion, new service demands and a very cost conscience, competitive marketplace.