The people that were asked this question were only asked if they used the service on the Internet. If you said yes, the next question was how much would you pay. People would like to register to vote on the Internet, along with renewing their driver's license, paying traffic tickets and obtaining professional license. People are very worried about privacy, but would like to use the Internet to assist them in government services. Some would prefer to see someone in person when using a government service.
Many people are concerned about the quality of service provided on the Internet by the government.
Some felt certain government services would be more convenient if they were provided online but disagree how to support these services. Having people pay specifically for using the service. Having the state selling data generated by the users to support the service. Using general tax revenues. Using advertising on the computer screen.