Merchandise damaged during delivery - you must contact us within 14 days of receipt. Since we insure our deliveries, we will need to report damaged merchandise to the courier, and arrange for reimbursement. We will then arrange for any damaged merchandise to be replaced. Factory defects - you must contact us within 30 days of receipt of your merchandise. We will provide for the replacement of any merchandise proven to be defective with a similar product of the same value.
Replacements are up to the discretion of our sales representatives.
If you wish to use the order form at the bottom of this page for a Mail or FAX order, please print out this page, and fill-in the required information on the form. See below for instructions on completing the form. You can use a print out of this form to place your order. To avoid delays, please be as specific as possible when describing your order. For best results when printing this page, set ALL your margins to .30 in your page setup.