Access to the program is made available to members of COPA only. The reports are only available to those members who contribute data to the program and pay the applicable fees for participation. The breakdown also requires segmentation of sales by retail and contract business. For the purposes of this study, sales via mail order are considered to be a part of contract sales data. The data is submitted to the independent consulting company The Advantage Group.
Reports Participating companies receive reports which compares their data to industry totals.
The report provides for graphical breakdown of the data along with an analysis of the data in various comparative groupings. In addition, keyboards, computer manuals and software are also included. Excluded are PC's, printers, monitors, etc. Furniture This includes furniture, design charges, service charges, installation charges, systems and case goods. Participating companies will receive customized reports showing quarterly results for the industry.