Mansir had considered outsourcing distribution. Since the majority of our shipments are perishable, we don't like to ship over the weekend. So we tailor our hours to the workload. The employees like it too. On the tech support side, we have to provide coverage into the night.
People trade off being on call and are compensated for after-hours duty.
These arrangements might not sound unusual to an American manager, but they are not necessarily easy to accomplish outside the U.S. market. There are positives and negatives to both ways. We're a flexible company as well - an informal company. We hire good workers, and we don't hang over them. The EDC has a French manager, four workers from the United Kingdom, and others from Morocco, Portugal and the Dominican Republic.