I provide hardware and software support for 140 users and 5 servers in the Saddledome. I will continue to develop my practical knowledge of the IT industry as well as continue taking classes and gaining certifications. The people who are developing these viruses are keeping the anti-virus agents busy, that is for sure. I all kinds of seasonal sports like snow boarding, skiing, climbing, biking, camping and hiking. I also enjoy traveling- experiencing new cultures and people.
Mechanical aptitude is very important.
Patience is also very important when dealing with high-stress situations like when the main server goes down. 140 people are waiting for you to solve it. When you started, you probably had an idea as to what to expect in your job. I really notice this when the server goes down, and many people are basically paralyzed. The Calgary Community Network Association is currently looking for volunteers for the Help Desk.