Many people take the telephone for granted and it has become a normal part of everyday life.
We have office phones, home phones, cellular phones, even car phones that we use on an everyday basis and would be lost without them. For some people, using the telephone is anything but routine. These people include the hearing impaired, speech impaired and mobility impaired of Montana. But they have new options. An example of how the ADA makes a difference in these people's lives can be seen from our own experiences, such as guided tours where officials are required to provide accommodations for the hearing impaired.