ISO 9000 Quality Procedures iSO-Pro Software for ISO 9000 helps companies design the ISO 9000 Quality Procedures to suit their particular operation from a selection of templates.
Procedures are specifications showing how an organization wants things to happen.
Most of them already exist, but are not written. We have to turn these unwritten procedures into written specifications which can be referred to when necessary. They will of course aim at ensuring that the quality of product and service is clearly spelt out and maintained. In some areas, for example finance, it could be argued that those procedures do not have an effect on the quality of product or service and do not form part of the Quality System. This is true, but we should anticipate that before too long we will see changes to the Standard which will incorporate all the procedures in an organization.