To view a particular item's status on your order click on the underlined item number. Items that are black are being fulfilled or shipped and there are no issues with the item on the order.
Red items designate that there is an issue that needs to be resolved prior to shipment.
You can view your orders for approximately 3 months after your order has been shipped. If you need to check status of orders shipped more than 3 months ago please contact customer service. You can always get back to the ICS home page by clicking the gold box in the top left hand corner of the screen. These e-mails will notify you regarding the status of your order and include a link to Internet Customer Servicing. The state to which to ship the order.