Given the amount of services that are included in the package, the customer may choose some or all of the above topics and educate them to numerous employees. If more than five people need to attend the education, may we suggest that you consider the Customer Training Workshops for the opportunity to attend an intense educational program at our corporate location in Atlanta. The consultant will have already worked with the customer to define the curriculum, who will attend, and the roles of the attendees. The consultant will spend some time reviewing the installed system to verify that it is working to peak performance, and then the Consultant will begin training. The length of training is based on the needs of the customer and the agreement made during the sales cycle.
Remote training is handled much like remote installation.
A server with the Telemate. Net software already loaded and configured is necessary. An external modem and phone line are needed as well as a location where the employees can see the screen and speak on the phone. A consultant will dial into the system at the pre-scheduled time and begin the education. Copyright 1985-2000 Telemate.