As a publicly-owned utility, EWEB sees its role in the community as more than a provider of water and electricity. Therefore, the utility takes pride in participating in community activities and special programs. The Energy Share program was created in 1986 to provide financial assistance to qualifying low-income customers.
Priority is given to the elderly, disabled, and households with infants.
All financial support comes from voluntary donations by EWEB customers. Environmental Program EWEB adopted a formal environmental policy in 1997 that codifies its commitment to the environment. This policy directs EWEB to conduct its business in an environmentally sensitive and responsible manner. Aside from ensuring all EWEB facilities meet or exceed regulations, EWEB's environmental program focuses on pollution prevention, recycling, the development of green energy resources and fostering stewardship of the McKenzie River watershed. In fact, EWEB co-founded the McKenzie Watershed Council.