You don't have to do it alone. A neutral third party, the mediator, is there to guide the process. Differences can be discussed and acknowledged in a safe environment. Communication and problem solving can be improved, leading to more thoughtful outcomes that take everyone's needs into consideration. Important working relationships can be preserved and improved.
Mediation offers more protection for privacy and confidentiality than more public methods.
Control of the outcome remains with the people in conflict. Since people create solutions for themselves, they are more likely to carry them out. The mediator may meet with individuals separately first, before bringing them together. Separate meetings may also be held after joint sessions have begun. A mediator does not act as a lawyer for any party.