Restocking charges will not apply to returns of inventoried items that are received in their original, saleable condition. Please be prepared to provide our Customer Service Department with the order or invoice number and the reason for the return. Items altered or ordered to customer specifications may not be returned, except for reason of manufacturer defect. Non-stock and special order items may be returned based on the manufacturer terms and policies. Please keep all damaged material and related packaging until you are advised of further action to be taken.
Many suppliers provide literature in reasonable amounts without charge.
This literature will be provided to our customers on the same terms. We reserve the right to restrict the quantity of literature supplied according to our supplies and the availability. Some vendors charge us for literature. We will invoice you at our cost, plus freight and handling. Literature is a necessary, but extremely expensive part of business.