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Many people have difficulty getting to a library.
This is what the library's home service does. A good 300 of Helsinki's half million residents currently receive home service. This is somewhat short of IFLA's target of one person per thousand population, but the need is growing. Home service is available to anyone, of any age, who is housebound for any reason. It takes only a phone call to join the service, and no proof of need is required.