In addition to the printed documentation, N-Plex includes enhanced electronic documentation in the Adobe Acrobat format. Using the manual, we were able to get N-Plex up and running within an hour. Those unfamiliar with E-mail software would take longer. The IMC can be installed and run remotely on any NT workstation or server, as long as the proper remote-management agents are also installed to provide remote access. Nontechnical users may be overwhelmed, and bemoan its lack of prompts or wizards.
Ordinary users can make limited changes to their own information using the same method.
User information is maintained within an LDAP directory. To set up the directory, one must manually install and configure the LDAP server, which is included with N-Plex Global. An administrator who doesn't understand X.500-style directories would be hopelessly lost and find the documentation of little help. N-Plex allows the use of an external LDAP directory. Directory content may be viewed and changed from within the IMC, but most administrators will find the Web interface much easier to use, as it neatly masks the directory's structure.