Arbitration and litigation are adversarial processes, where an arbitrator or a judge decides who is right, who pays and how much. Mediation is a settlement process, where the parties work together with a mediator to find a solution they can live with.
Mediation can also save the parties time and money.
NFA's mediation program is available to resolve disputes involving customers, NFA Members and NFA Associates. NFA mediation is an affordable and efficient alternative for resolving disputes. If you are interested in using NFA's mediation program, complete a Request for Mediation Form and send it to NFA by fax or postal mail. About NFA's Mediators explains who mediates NFA cases. NFA also offers a list of other mediation services that may be available to assist you.