No other issues concerning training and awareness to discuss. ISI visited JIBS locations demonstrating commitment and involvement in the development cycle. JIBS expressed that the visits were very well received, considered beneficial, and that the time spent will invariably have a positive impact on future projects and their progress. JISC contacted solicitors in regards to accessibility, finding that general exceptions exist for the education community. Stop words discussed by RM, not always easily manageable due to them being programmed into code.
Problems arise when attempting to distinguish between individual words or part of a phrase.
To support transition, new documentation was put on the website. 14 training sessions were held geared towards the updated version, it alerted people to new procedures. RM attended all sessions, to provide attendees with feedback and latest information. The server was upgraded on 26 June 2000 doubling capacity. Helpdesk is now receiving 100 queries per week mostly seeking advice.