Failure to communicate with clients is one of the most frequently found charges included in Bar disciplinary complaints. The key to improving poor communication begins by improving listening skills. A wise sage once remarked that you never learn anything with your mouth open. That remains good advice even today. Learning the Skill of Delegation One of the reasons frequently given by associate lawyers when announcing their departure from a firm is lack of delegation of responsibilities.
Poor delegation leads to a turnoff of talented people because of a perceived lack of trust.
All people need the opportunity to fail and grow. New associate lawyers need to find their strengths and weaknesses. Objectively decide what to delegate. Don't delegate only those things you don't want to do. Delegate things that you know other staff members can do.