A toll free number is provided for the taxpayers' use in contacting CCA offices. All tax returns are verified for accuracy and random audits are performed on a very high percentage of accounts. All refund requests are audited prior to issuing refunds. Several methods are employed to ensure all taxpayers pay the taxes due. As an example, we match state name and address files annually with our own files to pick up new taxpayers.
Most communities now require all residents to file a return or exemption certificate annually.
We receive a listing of real estate transfers from a service. When a residential property changes ownership we contact the new owner to establish an account if necessary. We also utilize W-2 information filed by employers in other CCA communities After contracting with the Agency, a survey of employers in the community is conducted. This ensures that they are filing and properly withholding the taxes from their employees. We use other sources of information to pick up additional taxes, and we are investigating possible new sources of information for our compliance work.