Everything we experience, we experience through our five senses. What we experience through our senses are being filtered through previously established patterns. Those patterns have a structure which controlls what we become aware of and of what we do. To change the structure of a pattern or adding new patterns is creating a change of a higher order than just changing the content of a pattern. No one is wrong or broken.
People work perfectly to accomplish what they are currently accomplishing.
People are not machines and there is a logic behind each and every behavior. People already have all the resources they need in order to effect a change. They just have to utilize what they already got in a different way in order to get what they want. The ingredients are within us, but we may need to change the recipe we follow or learn new ones. Behind every behavior is a positive intention.