10- Strive to be upbeat. No one wants to be around someone who is down in the dumps, negative or hard to get along with. In any organization that is trying to sell something, everyone needs to be on his or her best, positive behavior all the time. A stands for act. T stands for truth.
R stands for reliability.
S stands for service. The second T stands for time and when you deliver. 13- Focus on the five percent that will make a difference in servicing your customers. 14- Remember that the road to success is constantly under construction. 15- Define your target market specifically.