If you are connected correctly to our network, the name ithelps should appear in the find box. If you were to double click on it, you could see the contents of the server. If you get a message, There are no items to show in this view , you ARE NOT connected correctly. The other end of the cable should be plugged into the data jack of the EagleNet box by your bed. Once both ends of the cable are plugged in where they should be, you should see a green light next to or above where the cable plugs into the back of the computer.
Most laptops have two slots on the side where an ethernet card or modem card can be inserted.
If the card doesn't work in one slot, eject the card, place it in the other slot and restart. A telephone cable will NOT work. Many laptops will come with a phone cable for a modem. You must use the thick grey or yellow cable. If not, your computer will not work properly on the network.