When you need it. Large towels and large rooms made for a very pleasant stay. Manager speaks English. They can fax you a map and other travel guides to the city. 10 minute walk to the Handicraft Center - the largest Japanese souvenir shop we've seen in Japan.
Room are small and functional with tiny private bathroom.
Hotel is basic, but rooms are fairly clean. It's fine if you don't plan to spend much time at the hotel. It is just 5 mins from the Heian Shrine and very convenient for all the shrines and temples on the eastern side of town a well as Gion, which is just a 5 minute taxi ride away. Entertainment district is also about 5-10 mins by taxi or a 20 minute walk. Nearest subway station a 5 minute walk away.