This research uses data from more than 20 random digit dialing studies that have been conducted at the Survey Research Center over the past 10 years.
Research looks closely at call attempt patterns, outcomes of call attempts, and response rates.
The research is useful in making informed decisions on when is the best time to call certain types of households, how useful is refusal conversion, and how to best design an auto scheduler. I have done many conference presentations on optimizing call attempts using results from this research. You can download the latest results of this research from this web site. In addition, you can do your own on-line analysis using 10 years of the University of Maryland Survey Research Center's national call record data. As access levels to the world wide web increases, so will the opportunities of collecting survey data on the web.