Vendor Tech Support phone numbers can be listed. And that saves time for you and your customer if they have questions that should have been asked of the vendor to begin with. Send customers an e-mail 14 days after purchase to find out how the product is performing. Remind them of your help files on-line, and ask them to recommend a friend. Reward them if they do.
More advanced systems can use streaming video to show products in action.
Not surprisingly, it is getting easier and cheaper each day to create it. Rely on auto-responders that respond to key words in the original message. Cwi Associates can show you how and even run the systems for you. Or click the information request link . We can help.