Nynex ended up hiring back hundreds of new and former employees, many of whom continued to collect retirement benefits. Buzzwords start sounding antiseptic, tending to dehumanize the intensely human process of managing people. All of the talk is about family and community and we're all a team. We're going through a redesign. Three employee committees directed by management consultants are coming up with new ideas for how to make the company more efficient.
People are very skeptical.
They suspect the ideas will be used to figure out whom to lay off. The word 'outsourcing' is being thrown around a lot. We're like lemmings. We run toward them and then, when the desired results aren't immediately there, we run away from them. It's a shame to run away from solid fundamentals .