Today, users can do their banking online through companies like American Express and personal finance Web sites like Quicken. That personal touch with a high-tech twist is what Central Carolina Bank strives to deliver. The bank first set up an onsite branch at a private diagnostics clinic at Duke University. But figuring that doctors have busy schedules, travel often and would need a way to bank when they were on the road or on vacation, CCB built an online portal for doctors. Via CCB's portal, doctors can do everything from pay bills and check on accounts to keeping up with their investments.
Physicians can also catch up on the latest medical news and conferences.
So far, CCB's Strickland and Edwards say doctors have responded favorably. No matter which path leads a financial institution to online banking, one thing is clear. CCB clearly understands this. From the service provider side, CSI, the bank process servicer, recently implemented Metagon Technologies LLC's DQBroker, a distributed access system that lets its 350 client banks deliver 12 months of online statements to customers in response to a single query. DQBroker offloads legacy data from CSI's Unisys mainframes to Windows NT servers, where it becomes more easily accessible to the customers who can look at all activities or just certain transactions.