If you do not have this information, seek the assistance of your own Registrar or of the Campus Police . Complaints against the University itself , or against someone of authority acting on behalf of the University, should be first directed to department head or senior officer in charge of the department concerned. If there is doubt as to how to proceed, advice should be sought from registrars and equivalent officers. If complaints cannot be satisfactorily resolved through standard administrative channels, the assistance of the University Ombudsperson may be sought. Seek Mediation as a Way to Resolve Disputes.
Mediation is a technique used to help two or more parties resolve a dispute relatively informally.
Mediation is an option for certain types of offences in some University policies. The University of Toronto uses the services of mediators trained by St. Stephen's Community House. If you think mediation would be useful in solving a problem you are encountering, call the Office of Student Affairs , or see the listing for Mediation . File a Petition. Students file petitions in order to obtain special consideration on an academic matter.