Mr. Rafferty especially stressed the need for professionals to visit clients in their home, rather than the office. When a client is visited in the home, service providers can gain a better understanding of the circumstances of the client's life. The CADC completes assessments on clients and provides referrals for those who need them. They also monitor the progress of those in treatment and participate in case conferences with DYFS supervisors and contracted treatment providers. Ninety percent of all efforts are directed toward ensuring that receive and stay in the treatment.
Paraprofessionals are the central support for clients with substance abuse problems.
They visit with the clients in their homes, they take them to and from their appointments and are available to clients usually 24 hours a day. The goal of using paraprofessionals is to provide clients with someone who can relate to their problems and who has similar experiences with the addiction that they are trying to overcome. Paraprofessionals are also trained in how to look for signs of child abuse and neglect and in turn, report any suspicions to DYFS caseworkers. Clients receive priority of services based on their level of need and the risk of danger to children. If a referral comes through intake, or a child is judged to be in imminent risk of danger, then a visit is made to the home with 24 hours.