At key places in the case, participants practice redesigning the case to create more effective behavior. Diagnosing Behavior in Groups Participants learn to identify functional and dysfunctional behavior using the group effectiveness model, core values, and ground rules. They learn a simple diagnosis-intervention cycle to guide their diagnosis and intervention. By watching a videotape of a group in action, they begin developing their diagnostic skills. Participants learn how to intervene in a group to improve its process, including what to say, how to say it, when to say it, who to say it to, and why.
Participants practice designing interventions.
In small groups, participants spend 1.5 days practicing all of their facilitation skills using realistic role plays, including ones they have developed. Instructors provide specific feedback after each role play and each participant receives a videotape of his or her role plays and feedback. Self-Critique Day 5 Contracting with Groups Participants learn how to develop an agreement with a group about whether and how they will work together. They learn the stages of contracting, including who needs to be involved in each stage, and the decisions that need to be made at each stage. Participants conduct role plays to practice contracting.