In the new Internet-based platform, Griglock says, eight of those steps are eliminated, leaving five simple steps to complete the process. First, an agency's cost to process a new submission has been drastically reduced, and the time saved can be used for lead generation and qualifying prospects, thus increasing the amount of business submitted. Once the quote comes from Zurich U.S., the producer has an instant proposal in hand and can simply walk into the client's office ready for the presentation. The rapid automated submission handling process eliminates the need for the producer or support staffers to put a proposal together before hitting the field. All interim steps for customer service representatives are eliminated.
Producers have more time to make money and control their own destiny.
Gil Bennett is president and CEO of the Fisher Brown Agency in Pensacola, Florida. His agency has worked with the Zurich U.S. Small Business unit since it was formed. The agency focuses on small business accounts in the Florida panhandle. In 1999, Fisher Brown, which was established more than 90 years ago, was Zurich U.S.'s fourth leading writer of small business in the country based on premium volume. Belinda Rogers is Fisher Brown's commercial marketing representative who oversees a majority of the accounts the agency places with Zurich U.S. Small Business.