So far in 2000, Rao and the peer mediators have each conducted 12 cases. While the benefits of resolving disputes through mediation are fairly obvious for employees, they may not be so apparent for managers. It improves the team morale and the work environment if people feel they can work something out. It gives the managers another way to resolve a conflict in the workplace. The Bulletin is published weekly during the academic year, except during University breaks and exam weeks, by the Office of Communications, Princeton University, Princeton, NJ 08544.
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