Our symbol is the innovation ring, which shows that innovation is never complete, it's an ongoing process. Your labs are noted for their excellent safety programs. For me, the number one requirement for success is management support, and we've been very fortunate to have had top management support. Without top management's support, you really don't have very much. You can try grassroots efforts and getting middle management involved, but unless top management says it's important, you don't have much of a program.
Ongoing communication is very important.
We also prepare a year-end report that summarizes the status of the environmental health and safety program, what we have accomplished over the past 12 months, and what problems or issues we need to address in the future. We try not to talk too much about problems, because most of the time they are opportunities. And if we think of ways to start addressing them, sometimes they turn out to be golden opportunities. I think it's commendable that your top management has a technical background and that they are supportive of health and safety. Obviously our readers agree that's an area that should be emphasized.