Metro is a regional sewage treatment governmental agency separate from the City of Auburn. The City is responsible for the repair and maintenance of the City sanitary sewer mains.
Property owners are responsible for the lateral pipes leading from the house to the sewer main.
A blockage or a backup in your sewer line should be reported to the Sewer Utility before calling a plumber. The Sewer Utility will then inspect the City main for problems. Sewer crews will correct the problem occurring in the main. If the problem is not in the main, the individual inspecting the main will notify you that City mains are clear and the problem appears to be in the service lines to the house. After-hour sewer emergencies are currently handled by calling the emergency operator at 911.