Telling clerks, for example, that customer satisfaction comes first and then raising the number of customers you expect them to deal with each hour sends contradictory messages. Third, expect employees to transport personal baggage to work and understand that this impacts their attitudes and productivity. It may be important to adjust the work at least temporarily to enable the employee to continue to function more effectively on the job. Many large organizations are going to extraordinary steps to retain workers by dealing with their problems. Fourth, be sure the work environment is not raising stress levels because it is not ergonomically sound.
Nobody is happy when their feet hurt, their back hurts, or their hands and arms go numb.
Try to eliminate uncomfortable working conditions whenever possible to lessen the discomfort. Make sure that safety precautions are followed and that workers are not exposed to unnecessary danger. Fifth, should drastic steps be necessary, run a class act. Give advance notice of termination and provide fair severance pay and counseling services to reduce the negative effects of layoffs or other threats to workers' economic well-being. It is always important to remember that you have much to gain.