The steps I share with you today are meant to be first steps, not final ones. I think it's important that we start the rebuilding process on a strong foundation. To that end, I think we need solid information on which to base decisions. Clearly, the past several months have been difficult ones for this medical center. A group of physicians has voiced feelings that the hospital's administration has not been responsive to their concerns, particularly related to computer issues and nurse staffing.
Many nurses feel overworked and underappreciated.
Patients have questions. If nothing else, I brought you here today to let you and the public know that we, as a hospital family, will not rest until we have done everything in our power to address the concerns that have been raised. I may be an interim CEO, but I don't intend to run and hide from any of the challenges we face. Starting today, we are on a mission to give voice to the people who have felt unheard. We want to hear what physicians, patients, nurses, other employees and the public have to say.