For example, a tenant should ask for repairs in writing and keep a copy of the letter. The landlord should keep a copy of the repair request and note when and how the problem was repaired. We've talked about the problem and still don't agree. If you can't work out an agreement on your own, but want to continue the rental relationship, consider mediation by a neutral, third party. Unlike a judge, the mediator has no power to impose a decision but will simply work to help find a mutually acceptable solution to the dispute.
Mediation is often available at little or no cost from a publicly funded program.
That person should refer you to the public office, business or community group that handles landlord-tenant mediations. If you decide not to mediate your dispute, or mediation fails, it's time to pursue other legal remedies. If the disagreement involves money, such as return of the security deposit, you can take the case to small claims court . Keep in mind that your remedy in small claims court may be limited to an award of money damages. The books explain how to evaluate your case, prepare for court and convince a judge you're right.