Sales of the book zoomed. From his Louisville, Kentucky office, Bowen talked to FTdynamo about his findings and recommendations. I've been giving a number of talks and I've been interviewed by local and national media. All of which has fed my core dream of trying to frame the workplace as more than an economic engine. I'm trying to decode how that system works, exactly.
Recent studies indicate one out of every four people is angry at any point in time.
Moreover, the way in which we are or are not dealing with our anger as a society and as workers is beginning to take a toll on productivity, customer relations, health, product quality, and employee commitment. According to government reports approximately 1,000 homicides are reported in the workplace annually and 18,000 assaults weekly. These are alarming statistics that translate into real losses both in human lives and in billions of dollars of lost revenue and productivity annually. But your book was not about anger. It was a fluke.