On the streets, a special police unit responds to bus crimes throughout New York City. Undercover officers travel on bus routes to stop problems as they occur. And, if you re alert and aware, you can make your subway and bus trips even more secure. Avoid standing at the end of subway platforms or on an empty platform. Instead, we recommend that you wait in the Off-Hours Waiting Area, particularly at night.
Most stations have one, generally located on the mezzanine level, near a station booth.
When you speak into the box, the agent can speak with you. This call is free. Each station booth posts the district and phone number of the NYPD unit that patrols the station. When it s not an emergency, use this number to contact the police. Electronic signs in many Off-Hours Waiting Areas indicate when a train is approaching the station.