Clients include Spanish-speaking residents, seniors, disabled persons, single parents and students. These services are provided to Santa Barbara City and unincorporated North and South Santa Barbara County area residents. Services are not provided to mobile homes, trailer parks, hotels, motels or commercial business occupants. Evening mediations are scheduled upon request. Information and mediations by telephone are free of charge to residents with rental properties located within the Santa Barbara North and South unincorporated areas.
Records indicate that the parties have evaluated the program as excellent, and very fair.