If a buyer of a lead finds the information to be inaccurate, he or she can inform the contributor and request a refund. Should there not be a satisfactory resolution, the buyer can communicate his or her dissatisfaction through the seller rating system. Members with particularly poor quality ratings are disqualified from further participation in LeadX, and their data is removed. For conscientious members, however, this feedback loop acts as a prompt to update their submitted leads with current information. LeadX Points are the currency of the LeadX network.
Members assign a Point value to each contact they offer for exchange.
LeadX tracks all leads contributed or used by each member.