The Taipei Railway Station and Mass Rapid Transit terminal are just five minutes walk away, bringing the whole of eastern Taipei, including the Taipei World Trade Center, only a few minutes of the hotel. The hotel provides 703 rooms and 73 suites to choose from. The BizNet Room, which is equipped with Internet and e-mail access, is particularly popular for the business traveler. A members-only lounge for the Starwood Preferred Guests is located on the 12th floor. All guest rooms include voice-mail telephones with data ports and emergency smoke hoods for safe evacuation in case of fire.
Most rooms have in-room safes.
The Silk Road offers superb cuisine from both East and West. Cuisine from the Orient includes two Japanese restaurants. Chinese restaurants include the Jade Garden with the ever-popular Cantonese cuisine, including dim sum. The Shangri-La Garden specializes in Shanghainese cuisine. Western restaurants include the Four Seasons Cafe with a vast a la carte menu, buffets and frequent international food festivals.