Maybe you don't need tech support after all. After working in computer technical support for the past 15 years, Microsoft's Aaron Roach has seen just about everything.
Most computers become fried for more mundane reasons, however.
You'll find this technique works for most other computer glitches too. Reinstall your OS once or twice a year, and you'll notice a marked improvement in your computer's performance. 2001 Time Inc. All rights reserved. Reproduction in whole or in part without permission is prohibited.