The mediator facilitates communication so that the disputing parties can work toward their own solutions. Mediation places emphasis on non-adversarial processes and outcomes as opposed to formal hearings and tribunals. In order to be effective, mediation must be an option that is freely chosen by all participants. It is true that no mediation is completely without some degree of power imbalance. At the same time, most power imbalances are manageable and can be minimized by the mediator.
Mediation provides a confidential and private setting to address and attempt to resolve conflicts.
The specific content of any agreement will remain confidential. It will be up to the parties if they wish to share it with others or not. The mediator will not reveal anything discussed in mediation without the permission of both parties. Although the session itself is confidential, upon completion of the case, a form will be sent to the Intake Advisor stating that the mediation has taken place.