It is usually clear who is accountable to make decisions. Our organization usually doesn t reward risk-taking and initiative. Our organization usually does reward risk-taking and initiative. People rarely complain that it is hard to get the information they need to do their jobs. It is difficult for people in our organization to determine if they are meeting their goals.
People can readily determine if they are meeting their goals.
6 Many people in our organization are not actively learning the things they will need to know for us to thrive in the coming years. Many people in our organization are actively learning the things they will need to know for us to thrive in the coming years. Many people in our organization know who our major customers are, what their needs are today, and how we expect them to change in the next few years. Many people in our organization know our major strategies, that is, the ways we plan to provide superior products or services to specific types of customers. Many people in our organization know the values that are important to our company, and live by them.