A Profit, Not-For Profit, and Individual Responsibility Corporate officers, professionals, and executives must recognize that contingency planning is not a luxury. Planning to deal effectively with business crisis is nothing less than planning for the survival of the company or one's career. But, looking at contingency plans is like listening and reading along as a flight personnel go through the safety procedures.
Most people pay little attention until it is too late.
In recent years we have seen many diverse organizational crises. There was the Three Mile Island accident in 1979, Bhopal Disaster in 1985, the Tylenol Crisis in 1985, the first Tylenol Crisis in 1982, and numerous fires and employee shootings. There are accidents, deliberate acts of mischief, conflicts and disagreements, and many of them show up at the top of the news. Crises, large and small have haunted business since business began, long before Murphy's Law We can define crisis as any disruption in the primary business or support operations. It can affect the possession of goods, or the delivery of goods or services to your customers.