The setup fee for service is non-refundable . If you cancel within 1 week of placing an order, there will be no other charges besides the set-up fee. After that time, the applicable monthly fee will be charged. All accounts are billed according to the anniversary of the sign-up. You will be invoiced ten days prior to your anniversary.
Payment is due on the anniversary date.
For those credit cards that are not cleared five days after that date, a second billing will take place five days after that. We provide a service, just as cable or telephone companies. In the event that you cancel your service, you will be charged for the entire month in which you cancelled. We do not prorate for cancelled service. You are responsible for backing up your own files.