How to deal with any possible problems.
Return policy is subject to individual product manufacturers warrantee policies.
Size and color exchanges are accepted as long as the product is new and still has the tags on it. Returns should be sent using the return address label provided. For your own protection, return via prepaid UPS or insured Parcel Post only. If merchandise is defective send the product back to NRS with a note describing the problem with the product and your preference of a refund or exchange. For boats, frames, oars, and flammables please call NRS for further instructions.