Personalized Service Working smarter . Doing more with less.
Mortgage origination is a service business.
None of this happens without training, follow-up and follow through. The priorities of senior management will in large part define the firm s corporate culture. Consequently, no training program can achieve to its full potential without enthusiastic buy-in by management. One of the upsides to this commitment is that effective training programs attracts better talent and reduces employee turnover. Employees that are growing professionally tend to be more satisfied and perform at higher levels.