As the national authority on productivity and standards in Singapore, PSB initiates and develops a wide range of programmes, schemes and services to help organisations achieve world-class standards of business excellence. The criteria of the SQA provide a comprehensive framework to guide organisations in their quest for world-class business excellence. SQC members are given focused assistance, such as consultancy and training, to accelerate their progress to world-class standards of excellence. As the agency that represents Singapore in the International Organisation for Standardisation, PSB promotes the widespread use of national standards that are aligned to international standards. PSB also promotes standardisation as a means to improve productivity.
Priority is given to the development of standards that raise productivity.
These include product and process standards that reduce wastage and costs, and standards that reduce processing time and optimise resource requirements. In addition, PSB establishes mutual recognition agreements with Singapore's key trading nations and companies on the acceptance of Singapore standards and conformity assessments. To help companies reduce their cost of quality and improve their performance, PSB offers a wide range of quality improvement, measurement and assessment programmes, including certification and testing services. In 1998, a milestone was reached when PSB issued its 1,000th ISO 9000 certificate, just ten years after the introduction of the standard in Singapore.