The information collected is not limited to text characters and may include audio, video, and graphic information formats you send us. We use your email to respond directly to you, to address issues you identify in your email, to further improve our web site, or to forward to another agency for appropriate action. Survey information is used to continually improve our services. Information from other on-line forms is used to provide you with a particular service. You may choose whether to provide personal information on-line.
Personal information includes such things as an individual's name, address, and phone number.
A domain name or Internet Protocol address is not considered personal information. You may choose not to contact us by email or to provide any personal information using an on-line form. Your choice not to participate in these activities will not impair your ability to browse WSSB Web and view the information provided on the site. If personal information is requested on the web site or volunteered by the user, state law and the federal Privacy Act of 1974 may protect it. However, this information is a public record once you provide it, and may be subject to public inspection and copying if not protected by state or federal law.