Negotiate freight rates and terms. Upon request, audit carrier freight charges and services. Use appropriate Government rate tenders to conduct an audit of a freight bill. The carrier will bill the bill-to addressee directly and payments shall be made by the VA shipper via the funds obligation number established by the shipper. Transmit the GBL set to the shipping point contact person in time to meet shipping schedules.
Routine service is an overnight response to a shipment request.
Enter all shipment data into a computer data file to record shipment requests and create shipment records. Maintain a complete data file of all GBL data elements. Maintain program data and provide standardized and custom reports to customers and management upon request. Assist the VA shipper with freight claims for GBL shipments or commercial bill of lading shipments. Assist the VA shipper or receiver to conduct investigations to gather necessary information or documentation to support a claim.