These procedures typically involve one or more persons other than a judge or a court to help resolve conflicts and disputes. Mediation is a conflict resolution process where one or more impartial persons help two disputing parties negotiate a mutually acceptable resolution to a dispute. The process is a voluntary and confidential. The mediator does not take sides or make decisions for the parties.
Mediation is often helpful in situations where parties have an ongoing relationship.
If all disputing parties agree to mediation, the parties should contact a mediation provider, such as the American Arbitration Association. Some state and local bar associations also offer mediation programs. The association or mediation provider may appoint a mediator, provide rules for the mediation, and set up a date and time for a meeting. In general, mediation is less costly and faster than arbitration or litigation. Arbitration is another alternative to lawsuits.