Also, an accident report is supposed to be written up. A care plan is developed for each resident following a conference with the executive director, wellness nurse, a supervisor, a family member, and if possible, the resident. Per state regulation, the care plan is to be updated yearly. Mine has not been reviewed in over a year, so I guess I am all right. An effort is made to hire RAs with some experience.
New staff participate in a rigorous training program conducted by a senior staff member.
Fortunately our home currently has an excellent trainer, but this has not always been the case. The RAs provide the personal care for the residents such as giving showers and baths, changing diapers, dressing, seeing that residents get to meals, etc. They also do the laundry and make the beds on their assigned floor. In addition, they work in the dining room waiting on tables and doing the dishes. For many, English is a second language and misunderstandings do occur.