Don't tell them it is free of defects. Kimmel said that the PC industry currently admits to a 1 percent defect rate. Computers are in many instances as indispensable to people as their cars, he explained. Kimmel has taken 100 of these cases to trial in Pennsylvania and won all of them. Kimmel, however, argues that the computer is now essential to many people's lives and he only wants vendors to admit their machines can have flaws from the outset and document the ways consumers can fix the problems.
People depend on their computer for many things.
Each vendor would have two cracks at fixing problems and would need to provide a new machine after the third problem. If a consumer has to resort to seeking a refund in court, Kimmel wants the lemon law to mandate that the manufacturer pay for the refund and the lawyer's fee if the vendor loses the case. His efforts to enact this lemon law have reached the Pennsylvania House of Representatives thus far. Representative T.J. Rooney sponsored and created the bill with Kimmel. They plan for the bill to reach the Pennsylvania Senate and then the state's governor by around the middle of the second quarter of next year.