Distribute the Dissonance Check Sheet handout. Request that participants identify the six most serious dissonances that they believe the team is facing, organizing them in order of priority concern. Allow five to ten minutes for participants to make their choices. Ask volunteers to share their most dissonant factors. Involve all participants.
Record responses on the flip chart display.
Work to achieve consensus about which dissonant factor or combination of factors most debilitates the team. Allow 15 to 30 minutes for this discussion. When the most critical dissonant factor or combination of dissonant factors has been identified, request that participants work individually in response to a series of questions regarding this dissonance. Distribute the Key Questions Regarding the Dissonant Factor handout. These questions are designed to generate new perspective about how the team might respond.