The many different configurations in the network topology represent varied sizes and needs of city agencies and internal and external applications. Browsers, Kiosks, and IVRs Historically, the many agencies that serve the citizens and businesses of New York City developed their information systems and networks independently. Over the past two years, however, a technology steering committee has worked to develop a joint strategic plan. Citizens can check parking summonses and building violations. Beyond getting information, we're offering transactional services.
People can also download and submit forms such as complaints or service requests.
They can also pay fines and fees for parking summonses and birth certificates. They can also pay parking tickets and real estate taxes via the kiosks, using a credit or debit card. Soon all health inspections for restaurants will go on line, so citizens can check the details before they decide on a place to eat. For those 42 percent of New Yorkers who don't have Internet access at home or work, access is available free at park departments, recreational centers, schools, and libraries, in addition to the citywide kiosks. But we're anticipating the lines being a whole lot shorter.