This philosophy reflects the way we must think about and perform our job assignments, whether small or large. Every process has customers who receive work, suppliers who provide input to that work, and employees who add value to the input and, therefore, to the product. Every process can be improved, no matter how well we think it works today. Through continuous improvement, we foster the creativity and breakthroughs required to sustain our industry leadership. Prevention is Achieved through Planning Prevent problems by anticipating them.
People make our business successful.
Within an environment that stimulates their self-motivation and creativity, people take ownership of the processes that make our business and other businesses succeed.