The mediator attempts to focus attention upon the needs and interests of each party. Mediated agreements endure over time because they are the direct result of the participants' controlling the process. Divorce, domestic issues, landlord-tenant issues, small claims, and employment disputes are just a few areas that may be suitable for mediation. The parties may agree to take additional steps to ensure further confidentiality. Whether the dispute is about business or personal matters the parties may need to maintain a future working relationship.
Mediation can help mend hurt feelings and pave the way for future dealings.
Though parties may be ordered to mediation by a court program, any settlement is entirely voluntary. The Northeast Pennsylvania Conflict Resolution Resource Center will use a sliding fee structure for its services. CRRC offers many training opportunities for individuals and agencies. Watch the CRRC TV show, The Mediators. Last update Feb. 6, 2000.