In fact, they are thrilled to be offered real solutions they can believe in. Here's what to talk about. The term includes mortality rates, recovery rates and patient satisfaction, and may involve such issues as infection control and specification of products such as fabrics and furniture that have a therapeutic effect on outcomes. Understand and discuss the importance of reputation, which affects a facility's competitive stance in the local health care community. Know how patients and staff feel about the facility's appearance, accessibility, ease of parking and wayfinding.
Nothing stays the same in health care.
Change is the only constant in today's hospital, not only in terms of the physical plant but the way it's run. Your solutions must accommodate an extremely diverse patient base, with wide variations in age, body size, language, cognition, physical debility, and medical needs. In addition, the thicket of regional, state and national codes may limit design choices, including materials specified. Despite these challenges, your first priority should be the patient's comfort and well-being. Patients often are a captive and debilitated audience, powerless to control their environment.