Leadership is shifting from a single pastor to a leadership team that is a gift-based partnership between the pastor, staff and laity. The pastoral staff requirements are shifting from being based on academic credentials to an emphasis on character, gifts and demonstrated competence. Many Willow Creek-type churches are raising up new staff from within the local church. These leaders have a true relationship with God and are very transparent with others, but they probably don't have a seminary education. Each person within the church has a gift, role and place to serve.
Mobilization is implemented by a leadership team with a specific point person.
The perspective is one of whole life ministry, with church members using their gifts to serve others in church, family, work and community. The influence of Christianity in the society is declining. Therefore, 21st century leaders and churches understand and engage the culture at its points of need. They will customize their worship, teaching, outreach and ministries according to their specific cultural and demographic setting. Ministry is customized for people as individuals and is driven by people's needs and opportunities, not programs.