Telecom Computer Security Databases Handheld Devices Tech. My first is that the less sophisiticated will just read the title and not read the article. They will then do what the title implies and not what the article says. This will reinforce an erroneous belief that people can be treated as a crop bearing the fruit of knowledge to be harvested with technology.
People has a sixth sense about being manipulated.
So, my concern here is merely to avoid the misunderstanding and wasted time, effort and money. My second concern is that the more control-oriented readers will latch on to the idea of participation tracking and metrics, and we will seek to excercise control at the expense of the intended support. The tools for employee surveillance are growing and the legal protection is suprisingly absent. E-mail can and is read.