Other models offer fan and voltage monitoring as well. Insight Manager can send an alert of an impending hard disk failure and notify the system administrator if system memory has been changed. The bundled Intel Ethernet card supports remote LAN wake-up. Insight Manager also allows remote BIOS updates and remote locking of such components as the hard and floppy disk drives and the case. The ATI 3D Rage Pro card held the unit to a low graphics score for its class, which in turn affected the unit's Business Winstone score.
Performance is adequate overall, however.
Under warranty Compaq pays for replacement parts shipping both ways and is one of the few companies that offers remote diagnostic service. The Compaq DeskPro EN series has a somewhat higher initial cost than many of the other tested PCs, but the ease of service, high level of intelligent system manageability, and top-level service and support policies make this line a standard by which others should be measured. Compaq's complete management package includes remote locking of components and tracked compartment asset numbers. Compaq Computer Corp. Inc. All rights reserved.