The main downside to this method is increased cost from having one agency engineer and SEL engineer working on one company's products, and the additional time required to set up the test equipment at the factory. The only reason for us to select this option would be to have the agencies perform a test that we cannot do in our own lab. It is a major disadvantage to lose control of the sample in this way, and we do not recommend it if there is any other way. In all cases, we provide support after your product is certified by training your factory personnel to meet the demands of Follow-Up inspections as the agencies ensure, as often as eight times per year total, that the units continue to be built per the authorized construction. Terms are net in 30 days.
Overdue accounts can expect the same priority as our invoice receives.
Travel time and telephone calls are chargeable at the same rate, and all billable time is rounded up to the nearest quarter hour. Direct disbursements chargeable to a project, such as film, telephone, and standards, are invoiced at cost. Although we have refined the certification process, you are really the key to the success of our program. Our program works most effectively when you can provide us with the support we need, such as providing component approval status and possible second sources. By enclosing a generic sample of a UL report with a typical set of components and construction details, we intend to show you what sort of information is required in the hope that you can begin collecting similar data on your own unit.