These include an extensive library of shop manuals for a wide array of passenger vehicles and light trucks. On hand are more than 5,000 original factory service manuals with wide diagrams, electrical system diagnostics, and all of the relevant technical service bulletins. A cost-effective solution. Many shops bill their customers for calls to the Vehicle Performance Techline, usually with a mark-up, just as they would other contract services like machine shop work, towing, etc. They use terms such as telediagnostic fee or data access fee on the itemized invoice.
Many customers see the benefit of obtaining the best possible information before making repairs.
Even using the Vehicle Performance Techline to obtain a second opinion can be productive and cost-effective if it ensures that a repair is made right the first time. Service and hours of operation. Charges do not begin until you are connected with a performance specialist. Your shop can establish an account number by calling the Vehicle Performance Techline. Only technicians authorized by the shop owner can use the service.