At least there are no windows in the stacks, and the lights are turned on and off by motion detectors. Fenster complains about this because the people who shelve and retrieve books have poor and intermittent light for their work because he is thinking about the welfare of the workers rather than the books. The compact shelving has an automatic moving system, but it doesn't always work, and the units can't be moved by hand. The computer system does not permit multi-criteria searches and the staff were not sufficiently trained in its use. Frequently, Fenster says, researchers' library cards falsely register books they have never seen, blocking them from leaving the library until the guards can remove the suspicion of theft and use a special pass to release them.
Photocopies are expensive in the library, and so is the cafeteria.
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