America West Airlines promised me convenient service to and from Phoenix, Ariz., a comfortably large passenger plane, an inexpensive rate and my complementary drink and snack while aboard Flight 617.
Nobody likes to wait in line.
It makes them feel like they aren't the most important person about to board the glorious plane awaiting its passengers' arrival. But after I waited in line, and was told there wouldn't be enough room underneath the plane for me to check my bag, and that I would have to carry it on, I had finally been checked in. Or so I thought. Ten minutes later, a call came over the loud speaker asking any of those persons who had just been checked in to return to the desk to re-check in. Needless to say, I denied their offer and boarded the plane 35 minutes late because of the time they spent trying to convince customers to leave the next day.