If a customer feels that a meter is not accurate, they may request a field test in accordance with Chapter 82 of the City of Stuart Code of Ordinances. The choice is yours, but we recommend having it turned off to avoid possible water loss. There is no charge to have the water turned off. There is a charge for reconnection. Yes, but only at your house valve.
Meters are the property of the City of Stuart.
Any damages to meter or appurtenances are the responsibility of the customer. Emergencies are handled by our field personnel who provide 24 hour emergency response. Contact our Customer Service Department as soon as you receive the notice to arrange for payment. The City of Stuart treats water drawn from 24 wells from the Surficial Aquifer. The water plant is 6 million gallon lime softening and filtration plant with 2.25 gallons in storage capacity and an annual average flow of 3.2 million gallons per day.