Oral language and body language are free from bias with one or two minor exceptions. Listeners may be offended. Some, if not all, listeners will probably be offended. Personal Appearance Personal appearance is completely appropriate for the occasion and the audience. For the most part, personal appearance is appropriate for the occasion and the audience.
Personal appearance is somewhat inappropriate for the occasion and audience.
Personal appearance is inappropriate for the occasion and audience. Verbal Interaction Highly responsive to audience comments and needs. Consistently clarifies, restates, and responds to questions. Summarizes when needed. Generally responsive to audience comments and needs.