Change has become a fact of business life. This course provides a model that participants can use to better understand people s reactions to change.
Participants apply and synthesize the skills learned within a realistic business world simulation.
Describe aftershock and reasons why it occurs. Describe the effects aftershock can have on employees, attitudes and job performance. Use the change model to explain what is occurring during a change event. Use the change model to determine where individuals are in the change process. Identify endings within changing events and describe how people feel about endings.