American Airlines, Charles Schwab, Sprint PCS, UPS, Verizon are just a few of its customers. Nuance 7.0 further enhances recognition accuracy by addressing the unique needs of cell phone users. With groundbreaking enhancements to wireless and hands-free recognition, Nuance 7.0 delivers exceptionally high accuracy in noisy environments such as automobiles.
Nuance has more deployed systems with barge-in than any other speech vendor.
Barge-in allows callers to interrupt voice prompts without waiting for the prompt to finish. Nuance 7.0 also handles very large vocabularies. Nuance systems have demonstrated the ability to support more than one hundred million names and business listings in an automated directory assistance application with very high accuracy. This fault-tolerant architecture ensures optimal usage of every server CPU in the network thus minimizing the amount of hardware required, and the associated cost, for a given speech system. System and application maintenance can be performed on any server in this architecture without taking the entire system out of service.