One reason is for your personal development and continuous learning effort. Secondly, is for exposure of you, your business and your areas of expertise. Save this contact in a separate database for follow up. This becomes a very rich, permission based database for ongoing contact and selling. Our best prospects are current customers.
Most customers leave because they don t get proper attention.
Take this moment to thank them, email them an article of interest or generally make contact with them. After orders have been collected, prospects have been answered and customers have been thanked, its time for the proactive part of your communication process to begin. Up to now, all communication has been more reactive in nature. Actually at this point in the process it s more like e-mail selling . Other types might be purchased databases, other collected newsgroup databases, past customer databases, etc.