The company strives to create a high performance team environment where the employee can fully contribute to the success of the Company. Customer Service Reception involves accepting customer support calls, verifying details and recording the nature of the problem. The position also involves a number of support admin functions such as database maintenance, fax management, email responses and documentation. Software and Technical Support involves resolving customer problems via telephone, modem, email and fax.
Problems can range from simple 'how to use' queries to complex system issues.
We are looking for experienced Technical Support staff. Training will be provided based on experience and aptitude. These are important roles in a busy support centre where teamwork is strong. All rights reserved.