Gives examples of intercultural communication by a multinational sales dept. A video on negotiation and communication in international business. Discusses the importance of the ability to communicate across cultures in order to compete in a global market. Uses a story of a Vietnamese immigrant in the workplace to exemplify points. Helps viewers understand why conflict occurs and how effective listening and communication skills are the key to achieving win-win solutions.
Program helps improve English with animation, mouth close-ups and practice.
Demonstrates techniques for preparing and practicing speeches. Live action segments of the larynx in each case study. Bibliographer A page of the Pollak Library at Cal State University, Fullerton. 2000 California State University, Fullerton. All rights reserved.