Upon reading this section, the reader should understand specifically what the program should achieve for the clients and the key dimensions, boundaries, and limits of the program. A program goal is a clear expression of the program's target or direction. Goals tend to be less tangible when compared to objectives. Usually goals do not express tangible achievement measures or time frames associated with them, although it is expected that all the program goals should be satisfied at the conclusion of the program. A program objective is a measurable statement of a particular desired outcome of the program.
Objectives are tangible, observable, measurable results to be achieved.
4.3 Logical Scope Logical program scope delineates the boundaries of the subset of the information systems to be included in the program. 4.4 Deliverable Scope Deliverable scope refers to the deliverables and deliverable components that the program will produce. The deliverables should be based on the program goals and objectives, and should be the minimum set necessary to achieve those goals and objectives. The deliverables should be defined both qualitatively and quantitatively. Most programs will be constrained by time in some way or another.