Ask what they are doing and why whenever you see something new. Make a list of all the screens that the person accesses and a brief description of what they are using the screen to do. You might want to work out a schedule where you would spend a few minutes with them whenever they started a new task. Have the person you interviewed review the list for completeness. Be sure to include seasonal activities related to the academic year.
Most offices have batch jobs that run on a regular basis.
Use a variation on one of the above approaches to identify these. Be sure to capture copies of your job request forms. Law School Registrar's Office Treasurer's Office During the first Release 2 Test Team Coordinators' meeting, the majority of time was spent discussing what the test team expected to accomplish through testing and generally, how they proposed to proceed. They also discussed how the new test database was to be created. Another topic addressed in detail was how to access the system on which the test team was to do Release 2 testing.