He's cut costs, streamlined the company, and gotten OS development back on track. When you do these things, you make a lot of enemies. I turned the lights out, and I can let you know now, for the first time, that I was indeed the last one logged into eWorld. I was unhappy at the time, but I sucked it in. Amelio had to do it.
Online services are on their way out.
Just ask Steve Case. It amazes me that AOHell hasn't collapsed under its own weight yet. I know we have some readers out there using this service, and I pray for you every night. This was the first of Gil's many decisions that weren't necessarily popular. Add this to the pressure of trying to put a the positive spin on Apple's financial reports.