The management of the process of information system analysis and design, that is, project management. Analyzing the social and organizational contexts of information technologies, in everyday work, in solving problems, and in managing organizational change. One primary objective of the course is for the student to conduct an analysis of an information system and, if appropriate, design an alternate system. This system may be a manual procedure in need of improvement, a manual system that needs automation, automated procedures that need improvement, or an analytic study of an existing system. This analysis is due at the last lecture of the course and will be accompanied by a class presentation of its results.
Projects are to be done on an individual basis.
The course provides the student with the tools to conduct the study. Among the topics covered in the lectures and readings are the process of identifying and selecting projects, project initiation, systems requirements determination, system data collection, interviewing and questionnaire development, workflow analysis and design, data flow diagramming, statistical and cost analysis, forms and screen design, and the implementation and evaluation of systems. It is up to the student to find a project for the course. The instructors will provide guidance. Knowledge management topics include observing and analyzing organizational dynamics in working groups, in presentations and meetings, personnel actions and budget development, managing change and the role of institutional cultures in implementing technical change to increase productivity.