As network bandwidth or information-carrying capacity increases, they will be churning out new technologies to make cybershopping more compelling. Judy Inn, business development manager for Hongkong Telecom IMS, says her company plans to extend its Web-based Netvigator cybermall to its interactive TV service, which starts this month. The Netvigator site has also added a financial information service. Idei Noboyuki, the president of Sony Corp., recalls a chat with Andy Groves. In like manner, most people still find it easier to shop with a cart than with a computer.
Nobody seems to have hit on a formula carrying it forward dramatically.
This electronic discount bookstore claims 940,000 customer accounts. Amazon provides value-added services not available offline and is widely considered the most successful consumer commerce site on the Internet. For now sells only advertising, but this Internet search website is forging strategic electronic commerce alliances with key content providers and financiers, including credit card giant Visa. There is help on the way. Jango can also prepare an order form and transfer the user to the merchant to complete the purchase.