Admin passwords are rotated. At the NOC, visitors must walk a specific path that doesn't allow equipment to be touched. Every NT and Solaris server is hardened in a standard fashion. The NOC has hot backup to two Virginia facilities. Hot backup can be provided on a custom basis.
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GTEI has a full-time security officer who reports to someone in the corporate offices in Dallas. Written security policies can be viewed by customers. A client prep tool is also deployed to ease installation. Tunnel performance information can be made available with a 15-minute lag time. GTEI has permission to export the CPE to 230 countries.