Double-click on Protocol. Click on 'Microsoft' in in the Manufacturers column. Click on the OK button. Once all files are copied, you will be prompted to restart your computer. Restart and try to connect.
Message states no dial tone.
Check to insure that the phone line is plugged into your modem. Check to make sure that the phone line is connected to the correct jack in your modem. Most modems have two jacks, one allows you to connect a phone through the modem and the other should be connected directly to the wall. If you have only one phone line in your home, check to see if someone else in the house is using the phone. Connect a standard phone to the wall outlet you are using.