Some of these expectations can be evaluated with precision. Some expectations are very subjective. No one can please everyone. Many people will like sermons that others do not appreciate. Some people want pastoral visits and others do not.
Pastors can only visit in the hospital if they are told that people are there.
No single instrument can give the kind of helpful feedback that would come from regular and open conversation with the clergy. People may be drawn to a ministry by a pastor's reputation or presence in the community. People choose to stay and become part of a ministry only if the congregation is a welcoming and comfortable space that provides an opportunity for them or their children to find a place. Yet, if congregations do not grow numerically, the blame is most often directed towards the pastor. A coach cannot win games or score points if the team refuses to leave the bench or expects the same one or two people to play all the positions.