This figure has doubled since 1997, driven by a dramatic increase in employers' interest in what employees are doing on their computers. One out of four companies say they have dismissed employees for misuse of telecommunications equipment. Employers have legitimate concerns regarding performance and liability. The growth of electronic monitoring has been explosive over the past two years. Fifty-four percent of employers report monitoring their employees' Internet connections.
Productivity suffers when employees surf the Web on company time.
The larger the company, the more likely it is to engage in monitoring and surveillance activities. Addressed in recruitment, orientation and training programs. Illustrated through specific examples of misuse, accompanied by a consistent explanation regarding application of standards. The American Management Association is the world's leading membership-based management development organization. AMA offers a full range of business education and management development programs for individuals and organizations in Europe, the Americas and Asia.