Results Simultaneously examines both the strategic and culture issues facing the organization. Focuses top management on both financial and non-financial goals and actions. Examines both the traditional organization structure and the structure needed for breakthrough and incremental improvement. Balances an organization's efficiency and effectiveness measurements and their influence on customer satisfaction. Supplier Involvement P urpose This workshop provides a Supplier Involvement Team with the forms, procedures and techniques necessary to ensure conformance to requirements by outside suppliers.
Results Extends the improvement initiative to the supplier base.
Provides a structured, systematic way to integrate suppliers with a company-wide quality improvement initiative. This module draws senior management's attention to the vulnerabilities of their business. Vulnerability Analysis may also be applied at a program or project level. Results Supplements strategic business planning by addressing issues that don't ordinarily surface in the planning process. Causes top management to look beyond the traditional business and market boundaries for issues that may affect the business.