However, there is not any appeal from an arbitrator's award, and they are usually quite final. Also, it is not necessary for an arbitrator to explain the final award. Arbitrations are more like trials, than mediation. Mediation is not therapy. Therapy is done by mental health professionals, in an effort to aid people in becoming more comfortable with their feelings, and acting more appropriately in their daily lives.
Mediators conduct mediation.
Their task is to make it possible for people to have successful negotiations, leading to a settlement of their dispute. Counselors, usually trained mental health professionals or clergy, listen and give advice. Mediators will make suggestions about how to end the dispute, but they don't give advice. It is your opinion about what is acceptable that matters most, not the Mediator's. Mediators will make every effort to be sure you understand the consequences of your decisions.