Generally it will just be you, unless you have more than 12 guests, although you can expect help from 'floating' members of staff. Most companies do not require written qualifications, although relevant catering and budgeting experience is very useful. Many companies will ask you to complete a menu plan prior to interview. The menus should be of a dinner party standard, offering good wholesome meals with a local flavour, but taking into consideration available food supplies and budgetary constraints. Natives will bring you details of these when they come in.
Reps are responsible for all aspects of the smooth running of a resort.
This includes providing information to the guests, organising day and apr s ski events, dealing with problems, and escorting the guests to and from the airport. Relevant experience in a customer service environment is useful. Many Reps also have ski escorting responsibilities, although in many countries legal restrictions mean this is very limited. For these jobs you should have skied or boarded for a minimum of 10 weeks and be competent on every type of terrain. In addition you need to speak French, German, Italian or Spanish to a good conversational level.