Payment to providers tends to be extremely late. Majority of respondents reported frustration when talking to company representatives over the phone. Respondents expressed their dissatisfaction with the fact that Memorial Hospital is not in the network. This seems to be a problem per- tinent to Notre Dame. Claims must often be submitted repeatedly before they are paid.
Payments are generally late, while providers bill the patient.
Poorly administered in general. Claim processing errors or misplacement of claims are frequent. Unresponsive customer representatives. The healthcare offered by the University, does not seem to be the best coverage available. Some adjuncts reported orally to Committee members that they are not offered any health coverage, nor are they allowed to join any of the plans at their own expense.