One hopes that the data processed by the minds of trained diplomats will produce real knowledge, and with enough experience, wisdom. It is the manner, as distinct from the content, of foreign policy. Many dividends will come from thinking about the interaction of new volumes and flows of information with the objectives countries seek and their means of getting there. Indeed, much has changed in diplomacy over the years, but much remains the same. As such, relationships should be constructed with long-term considerations in mind.
Negotiation has to be about something that matters.
And it has to be for something that counts. In recent years, however, we have seen the rise of the idea that anything and everything can be negotiated. The diplomat on the spot, respected, well-connected, and linguistically comfortable, can make essential contributions. Information technology cannot replace solid diplomatic reporting. It is important to distinguish between excellent means of communication and excellent communication.