Members should not take actions that could harm the lives of Magellan employees, providers, or other members. Members have the responsibility to keep their appointments. Members should call their providers as soon as possible if they need to cancel visits. Members have the responsibility to ask their questions about their care. This is so they can understand their care and their role in that care.
Members have the responsibility to let their provider know about problems with paying fees.
Members have the responsibility to follow the plans and instructions for their care. The care is to be agreed upon by the member and provider.