For telecommunication problem, call 4-8565. We highly recommend you to watch the kitchenette video before you start using the kitchenette. Both companies will deliver and pick up the units. When purchasing or renting a refrigerator, residents should consult the contract Terms and Conditions for specification requirements. Back to Top Keys A replacement for a lost key may be obtained from the Office.
Residents have seven days to return the spare key.
If you have not found your room key after seven days, for your safety, the lock on the door will be changed and the labor cost charged to your student account. For more information please refer to the contract Terms and Conditions. Back to Top Refunds Report problems related to vending machines to the office and get a refund of what residents put in the malfunctioning machines. To report problems related to ISU Cards, call ISU Card office at 4-2727. Back to Top Housekeeping Rooms and bathrooms are cleaned weekly.