More often than not, societies do not fully understand their own social dynamics. It is clearly a challenge to research the roots of conflict in a society that is already marked by substantial inter-group tension. On the other hand, an insider gains access to information that often remains off limits for an outside researcher. Moreover, while inside researchers may overly emphasise the uniqueness of their own case, outside researchers often focus on comparative perspectives. Passion for the plight of the people or the cause of their struggle are all issues that influence the researcher's judgement and influence the type of information gathered.
Researchers are scientists.
They are in pursuit of knowledge. At times it may be unethical to remain a researcher and not cross the line and become an activist. It is therefore important to emphasise accountability in the research process. All these shape the research agenda, design and, possibly, the research results. The legitimacy, quality and scientific value of one's work is assessed in peer reviews before their utility is deemed worthy for publication in journals or books.