Privacy is guaranteed under the law when an employee self refers.
The success of our EAP is, in part, based upon CBH's commitment to protecting the privacy rights of clients. Therefore, no information will be given without the written consent of the employee. How to Access the EAP Services Accessed via a toll-free telephone number, the EAP Care Center quickly guides callers to confidential EAP resources. The Care Center is staffed by behavioral care professionals and is open 24 hours a day, seven days a week. No matter when employees call noon or midnight they have direct access to trained behavioral care professionals.