EOE BBB AUTO LINE Case Specialists Seeking qualified individuals to staff our national dispute resolution program, BBB AUTO LINE . CBBB Case Specialists are impartial staff trained to assist consumers and automotive manufacturers in the resolution of warranty disputes following the BBB Rules of Arbitration, in How BBB AUTO LINE Works . Candidates generally are college graduates or possess an employment history equal to a degree specialty. Individuals should possess an ability to work under pressure to close cases within certain time lines. Case Specialists are self-motivated and able to work with minimal supervision.
Position requires strong analytical skills and an ability to interpret complex state lemon laws.
The BBB AUTO LINE Call Center is located in Arlington, VA at the Ballston Metro Station. Arlington, VA is within six miles of downtown Washington, D.C. with an excellent transportation system in place. CBBB offers a competitive salary, with excellent benefits package including full funded pension plan in addition to an employee funded 401K plan. Search remains on-going until all positions are filled. These marks may be used, with certain restrictions, by Better Business Bureaus and eligible companies participating in Better Business Bureau programs under a license agreement.