However, rather than striving for an international solution that might be based on an inadequate quality level or might take too long to achieve, it might be preferable to focus on partial solutions. Hence it might be better to confine ourselves initially to Europe. Various standards and forms of protection may be considered. However, consumers have to be alerted to the kind of difficulties, problems, etc. There is an urgent need for action.
Quality marks are crucial in creating confidence in e-commerce.
Tasks of the consumer organisations Quality marks are one aspect. However, regular controls are required to ensure that the quality marks live up to their reputation and to examine the quality of the products and services offered by e-commerce suppliers with and without the quality mark. Besides, we must check to what extent the existing rules are being complied with. Examination of the new technologies and providers Joint endeavours to examine Internet technology should be intensified. The Internet opens up vast information opportunities.