After we send you the confirmation, we will get your order prepared to ship. When it ships, we'll let you know your order is on its way. The next thing you know, UPS will be there with your ceramics. After you have received your ceramics, we'll send you your FREE GIFT separately. If for any reason you are not satisfied with the ceramics, you may return it to us in the condition it was received.
Returns are easy too.
If you ask for a refund, we will either put the refund on your credit card account or send you a check. Either way, you will get a full refund. If you have any questions, comments, concerns we're here for you. When you are going through the ordering process, on the second page you have the option of choosing overnight delivery. For international purchases and shipping information, please E-Mail us.