Today's employees perform best when they have a supportive and friendly place to work. So a leader takes on the function of serving more than supervising. His or her main responsibility is to make sure employees have the tools they need and an environment they can succeed in. I spend most of my time at New Focus as a facilitator and a teacher, helping people get their job done, sharing my experiences, and making sure we maintain a culture most of us subscribe to. You can develop your leadership skills by playing a supportive role to the people reporting to you now.
Openness is expansion .
Because business is about transactions and people dealing with people, an important business skill is the ability to develop a rapport with people quickly. People always appreciate your reaching out to make a connection with them. Tell people about yourself and ask good questions about them. People on airplanes used to talk to each other. Now they don't.