Discussion is a critical part of reaching consensus and should be encouraged. This activity should be planned as the last activity the group will do for the day. Participants generally take great satisfaction in both the discussion and the end product of this process. They describe in specific terms the attributes of the current state. The next step is to identify the forces driving change and those forces restraining change.
Participants use a problem solving process to remove or buffer the restraints.
They identify goals based on the forces driving change. Convey respect for the other person. Undertake to solve the problem together. Focus on the problem first, then look for solutions. Agree to meet when there is time to work through a problem.