Since CTC is not insurance, there are no forms to fill out, claims to file, or waiting periods. Most frames, lenses, and specialty items such as tints, scratch resistant coatings, and ultraviolet protection are available and there is no limit the number of times the member and their family may use the benefits during the year. Members can use their own eye doctor or any CTC doctor for an eye exam. Discounts on eye exams are available in many areas. Members should ask the CTC customer service representative if discounts on exams are available in their area.
Members call a toll-free number to access a participating physician in their area.
In keeping with the CTC tradition of contracting with both chain and independent providers, CTC contracts with national chain laser surgery centers to provide discounts on refractive laser surgery. In addition, we contract with independent ophthalmologists who also provide discounts on refractive surgery. Click here for more information on laser surgery. Your satisfaction in Coast to Coast Vision and the mail order service is fully guaranteed. If for any reason a member is not happy with a purchase at the retail locations or through the mail, they may return the merchandise within 30 days for exchange or full refund.