The purpose of the Office of Patient Advocacy is to serve as a liaison between patients and the organization in their expressions of commendation or concern so that moral, ethical, operational, and care standards are upheld on behalf of MGH patients. The department promotes confidentiality, respect, and dignity for all persons as standards of care for the MGH community. The Office of Patient Advocacy serves as a central resource for information concerning service issues, patients' rights and responsibilities, advance directives, and ethical issues. Build versatile mechanisms for effecting change when it is needed based on input from our customers. Core Values Core values are beliefs about what is right and desirable in our lives.
Organizations have values, too.
These core values shape the decisions and actions of everyone associated with us. It is important that we pay special attention to our values, choosing them carefully, and doing everything possible to live by them. Our core values express, in simple terms, the ideals which guide our actions about our business. Responsiveness Compassion Confidentiality Accountability Empowerment Communication Proactive Strategies Integrity Vision Statements Vision statements are detailed statements which grow out of our core values. They form a vision of how we see the future.