Contact your insurance agent. Then speak to the insurance company's regional claims manager. Your claim cannot be accurately established nor can your vehicle be repaired if it is in a towing yard or being driven. Select a repair shop an drive, or tow your vehicle there as soon as possible If You Write If writing to the Nebraska Department of Insurance, include your name, address, city and telephone number as well as the name of your insurance company, your policy or claim number and a brief description of your problem. Attach copies of estimates, invoices and other relevant material.
Most insurance policies provide for a damage appraisal.
When the insurance company and the customer fail to agree, either party may demand a loss appraisal. This demand can be made within 60 days after the claim has been filed. Each party selects a competent and disinterested umpire and submits their findings to him. A majority decision between the umpire and the two appraisers settles the amount of the loss.