Most community banks are already competent small business lenders.
But many struggle to provide cash management services, says Steve Williams, managing director of M One, Inc., Phoenix. During a recent RMA audioconference on technology solutions for community banks, Williams said bankers need a plan to become a partner to the business, not just the lender. We're not leveraging those business relationships enough. In the future, we need to be part of their overall accounting, business services, cash management, insurance, and retirement plans. Consider using your excess capital to fund new ventures.