Most users have more successes than failures, but few have a flawless experience.
There's some fascinating psychology involved. In fact, most of the Macnoid comments don't deal with the issues I raised, but are personal attacks against me. The more charitable ones suggest I'm somehow in Microsoft's pocket and am working against Apple. There's no rationality to it. Even a quick skim of just the titles of my columns show that I criticize Microsoft and its products far more than I do any other company.