That's all we wanted. Now we feel we've been slapped in the face. Opting out Fact is, Hamilton County was holding Cappel's money. The Bengals said they wanted to get people better seats, but playing musical chairs during the season was difficult. Then the fans filed the lawsuit, and everything stopped but the anti-Bengals rhetoric.
Nothing matters so much as perception.
In person, Mike Brown is a likeable, decent man. To a Cincinnati public exhausted with his team's defeats and his perceived greed, Mike Brown is the Grinch Who Stole Football. The perception remains that the Bengals look at customer service like they would a hair in their soup. That's not a big issue if you're winning. The Bengals aren't.