So I decided to suffer in what seemed now more like a two star hotel. When I checked out, the receptionist didn't even acknowledge my problem. Another disgruntled guest told me the next morning at breakfast that he was woken up at midnight by the sound of someone trying to get into his room. The porter had used his keys to open the room claimed by another guest. For all the grandeur of new wallpaper and carpeting, history and tradition, the Royal Albion just doesn't cut its four star rating.
Massive investment is required to ensure every single room is consistently fault-free.