Classes are taught by official Help Desk 2000 instructors only, and attendees passing the exam will earn the industry-recognized Help Desk 2000 Certification. Dress is business casual. Recommended reading list for this course Add to your learning experience with books from our Librarian's recommended reading list. Substantial discounts are available on recommended book purchases submitted along with your registration. To learn more about these books, click on the open book icons to the left of each title.
Payment is due prior to the seminar .
If payment is not received, a credit card hold will be required for participation. This card will only be processed if payment has not been received within two weeks following the conference. Cancellation Policy . Or, you may transfer your registration to another date or member of your company at no additional charge. Please notify us as soon as possible.