Many patients need help, even if they don't look fragile or incapacitated. Patients sometimes vote with their feet against certain radiological equipment. This is the exception, however, rather than the rule. Worrying about an examination's outcome is common, yet there are reasons why radiologists will not disclose results to a patient and won't talk to the patient at all. But patients need to know when the result will be available, and to whom it will be communicated.
Many people prefer hamburger joints to restaurants.
Eating fast food is more time efficient and cheaper. Although efficiency and time saving are also keywords in medicine, they are often misinterpreted as fast and impersonal handling, mass production, and loss of individuality. Individuality is a principal element in medicine and should not be lost. Something is fundamentally wrong with the health system if you can apply this argument to radiology. Little advice exists about how to improve patient handling, despite plenty of studies about how to improve cost-efficiency and sensitivity and specificity of diagnoses.