Use an inclusive decision-making process to resolve conflicts and establish trust with constituent cities and the County. Customer Service Create a safe, convenient, reliable and user friendly bus and rail operation that meets the needs of customers and consistently provides service in a courteous manner Fare Policy Maximize farebox recovery rates while keeping fares affordable. Fiscal Stability Pursue new funding sources to provide increased transit service. Human Resources Recruit, train and retain highly competent employees who put our customers first. Joint Development Work with public and private partners to integrate transportation into the development of livable, transit-friendly communities.
Operations Provide dependable service and on-time performance.
Expand service where ridership potential warrants Deploy diverse service types that fit diverse markets. Service Expansion Commit to meaningful changes in regional transit service to meet the needs of growing communities Provide more options for people to travel conveniently throughout the region Service Integration Ensure that the District s boundaries are not barriers to regional travel. Join with transit operators to develop regional transit partnerships.