Each domain site uses its own server software so that in the event of misadventure, the server and other domains are not affected. Well what can we say. Our central hub in Australasia was once affected by a nearby lightning strike, creating a surge that reached the USPs. The downtime was only 2 hours. We offer full unlimited support by e-mail only to enable you to use CopySafe and other facilities provided for your level.
Online support is provided via our extensive support and troubleshooting libraries.
The members support section has a discussion forum for any problems that may arise. Users are recommended to try the support section first as most questions have already been asked. Responses are almost immediate as the forum is monitored by our programmers and other users can also post replies. If it is not covered in the support section, by all means send an email with a link to the problem for an immediate response. How does CopySafe administer email, domains or company data.