People come in, make telephone calls, talk to each other, make sales, and do all the normal things that people in business do. People have hard times, fight with each other, get their ego's bruised - just as in any other business. We sometimes have utopian expectations of human conduct. The differences between spiritual organizations and others are very subtle and they have a great deal to do with how we hold and react to the events that surround us. In a spiritual organization, people are much clearer that they are there of their own choosing and that they are masters of their own destiny.
People are much less likely to think that they are victims.
People tend to treat each experience as an opportunity for personal growth. Thus when they get angry or their ego gets bruised, they are more able to work with those situations in constructive ways. When something goes wrong, people have a natural tendency to bring it back on course, even if that takes a little emotional risk. Another characteristic of a spiritual organization is that it has a visionary focus. The organization as a whole has a vision, one that the employees are attracted to.