A neutral mediator helps with the negotiation process. Each side is encouraged to suggest solutions to the problem. The mediator does not decide who is right, but helps the parties collaborate to reach a fair and reasonable decision. Individuals have control over the decisions that affect their future. The goal is a mutually acceptable resolution for both parties .
Mediation takes place outside of the slow and crowded court system.
After all parties agree to participate, mediation can be scheduled immediately. Mediators negotiate with all parties involved to find solutions as quickly as possible. No costly attorney fees and court expenses. Mediation through the DRP is free to all residents and persons who have conducted business in Los Angeles County, regardless of income. The DRP provides additional free services including information, referrals, problem assessment, conciliation, facilitation, fact-finding, and consultation.