People know who will help them find out something. Everyone knows everyone's business - this has advantages neighbourhood watch but some disadvantages too. Cars are not locked despite changes in the law which are known by the community. People feel valued and are told so - this reinforcement keeps up their self worth and maintains participation. This is very important when things get a tough or there has been heated discussion.
People know who to approach to find out information - strong information networks.
This is a typical attitude. Everyone knows everyone's business - this has advantages such as there exists a natural neighbourhood watch, but it has some disadvantages too when you would like to drop out of the public eye. Social capital involves asking people to participate and recognising their strengths and almost exploiting them. A community that has a strong social capital is a community where people are not afraid of change or embracing technology because someone is always there to hold their hand or to ask. Transformational leadership manifested in a team approach generates social capital as members of the community develop their own leadership skills through delegation of responsibility and given the trust that is inherent in making responsibility work.