Both men vehemently argue that money is only the tip of the turnover iceberg. There's a general need to invest in training, and when we don't invest in our people, the inevitable problems are going to result. Because it's not managed as well as it could be. Gordon's chief complaint is about the state's human-resource department. I've got 25 percent and above turnover in every agency in IT talent.
Recent research indicates that Arizona has plenty of company.
There is a ray of hope, however, because the study does describe many states' attempts to actively restructure their human-resource rules to give their managers more flexibility. Iowa, Michigan and South Carolina are using bonus programs. Kansas trains employees who demonstrate IT aptitude. North Dakota is using quarterly salary reviews. South Carolina is using tuition reimbursement, flexible work schedules, awards and recognition programs and a casual dress code to keep IT talent happy.