There is a link to our WebPOP utility in the QuickLinks section at the top of each of our web pages. SMTP is the outgoing mail server, and stands for Simple Mail Transfer Protocol. When you compose a message and send it this server sends your mail over the Internet. The POP3 server is the incoming mail server and stands for Post Office Protocol. When your mail program checks your mail it is the POP3 server that delivers it to you.
Most software has a configuration option for dialing automatically.
Usually the default setting is for automatic dialing, however, it is fairly common for this setting to be changed. If you are using Outlook Express or Outlook, launch the program and click on the File menu. Then, check through the Tools or Option menus of your software for a setting for dialing automatically. There are too many different programs to list instructions for them here, but you can probably find more information under the Help menu in your software program. If you are unable to find the answer, you can email HelpDesk for assistance with your particular software, just be sure to specify the name and version number of the software you are using.