Orders are taken in Plano, but they're shipped from a distribution center in Memphis. And if you decide to return a product, you're on line with Plano again. Within sight of the Plano office is a shopping center. Mark Layton says the two businesses are not in a competition. He sees the Internet and old fashioned retailers working in tandem.
Retail analysts say the companies most likely to suffer from Internet commerce are catalogs.
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