The helpdesk will be open from 9 AM to 9 PM during the first 2 weeks of the term, after that, it is open from 9 AM to 5 PM, Monday through Friday. Telephone and voice mail is available if you have problems, concerns or need to make special arrangements. Some instructors will have regularly scheduled chat sessions so you can discuss issues with them on-line. All students must have the current FirstClass Client software package. Details of additional software required are listed with each class in the Schedule of Classes.
Most courses require a word processing program.
Technical Awareness Students considering modem-delivered classes should be comfortable with the following computer skills. Familiar with the operating system used on your computer or the computer you will be using. Be comfortable with word processing software. Understand terms such as mouse, drag, open, select, file, choose, double-click, download, upload, send, etc. If you aren't comfortable with these concepts and features you have several options.