However, many people who aren't confined to home want to go out to work, to meet other people and avoid getting cabin fever. However, they will not necessarily have to go to a particular office. Future telework centres will be equipped with hot desks that enable people to use an office building close to their home and telecommute to an office anywhere, or to a virtual office. They will get the social contact, though the people sharing the same telework centre may work for completely different companies. Of course, this means that people can just as easily work from overseas, and we will see competition from other areas.
Many people there speak English very well, so they are easily able to do such work.
Lower wage rates make this attractive for Western companies. New technology from BT allows people to get help from a call centre just by clicking on a button on a web page. They can choose to be called as soon as an operator is free, or pick a time to be called. This enables a relatively seamless integration between the computer based utility of the web page, and the human interaction offered by the call centre. Many applications will benefit from such technology.