It is the only way to guarantee an exchange or return can be made for the full price. Ask for a Gift Receipt. Some department stores will issue gift receipts for purchases, allowing the person who receives the gift to make an exchange. The price is not listed on gift receipts, but the original sale is maintained in the store's computer. Refunds and Warranties Know the Store's Refund or Exchange Policy before You Buy.
Merchants can establish their own policies, so long as that policy is prominently displayed.
If not, then the consumer has 20 days to get a refund in the manner in which the purchase was paid i.e. cash, charge, etc. Some merchants extend their refund periods to facilitate holiday returns. Remember, if something cannot be returned or exchanged, it may not be such a great deal after all. Know the Difference Between Written, Implied, Limited, And Full Warranties . Warranties cover both what you can expect from a product and how a seller or manufacturer will deal with a defective product.