There is no time limit to this process. Mediation will take as long as needed to resolve the conflict and may include more than one session. Once the issues have been identified and discussed, the mediators will assist in developing possible solutions. If a mutual agreement is reached, the mediators will help clarify the details in writing and the document will be signed by all participants. Even if a formal agreement is not reached, we hope you will leave the mediation with a better understanding of all the issues.
Mediation is a confidential process.
All participants must agree to respect the private nature of the discussion before the session begins. If a resolution is reached, the Program Administrator will review the agreement to ensure that it is consistent with state policies and procedures. A copy of the agreement also will be kept by the Program Administrator. Deadlines will be extended by written agreement when necessary. A grievance may still be initiated upon conclusion of the mediation.