If we have to contact you to ask for missing information or clarify what you have submitted, your payment may be reduced and your status as a shopper could be jeopardized. You must be accessible to an editor during daytime hours and available to discuss your report, if necessary. We send checks for payment on the 20th of the month following the successful completion of the shop. For example, shops completed in May would be paid on the 20th of June. You cannot shop a store or company where you or any relatives or members of your household are employed.
Names are very important.
Your report loses most of its value if it does not correctly identify the people involved. If you are unable to get a name, an accurate description is the only acceptable alternative. Follow the specific instructions and complete all areas of the audit form. In rare cases you may be given the opportunity to repeat the shop. Some assignments call for you to write brief paragraphs about your experience.