Patients can expect to know by name and functions, the identity of physicians, nurses and others involved in their care. Patients have a right to communicate, such as visitors, mail, telephone call and other forms of communication. Any restrictions on communication are evaluated for therapeutic effectiveness and are fully explained to patient and family. Patients have the right to know the existence of business relationships among the hospital, educational institutions, and other health care providers or payers that may influence the patient's treatment or care. Patients have the right to be informed of the immediate and long-term financial implications of their treatment choices and insofar as they are known, information on hospital charges of services and available payment methods.
Patients have the right to be informed of all services available in our facilities.
Patients have the right to be informed about relevant hospital policies that affect their care. Patients being transferred to another facility have the right when medically permissible, to first receive complete information on the move, including an explanation of the need for and the alternatives to the transfer. Patients must be accepted by the receiving facility before they are transferred. Patients have the right to be consulted about their transfer to another room, discharge or change in roommate. Patients have the right to a reasonable continuity of care and to be informed by their physician about health care requirements after discharge.