Before she got her phone, the only way to get a message to someone in another town or city was to walk, hire a rickshaw, or take a bus and go there in person. Calling overseas meant traveling to the city and waiting, often for days, for a pay phone. Begum says having a telephone is amazing. Since having the phone, I feel really good. It's helping a lot of people, not just me.
People can call friends and relatives during emergencies.
They say I'm providing a valuable service. Everyone is happy with me. And they say they pray for me. Begum is paying back her loan and has still managed to save enough to open a small grocery store. But as Unis says, this is not business as usual.