Increasing productivity means maximizing joy and satisfaction. Eastman Kodak has humor rooms for its employees. Ben and Jerry s Ice Cream Company has a Joy Committee. Its purpose is to improve morale by providing fun activities. Southwest Airlines is known for the use of humor on its flights.
Opportunities abound in the workplace to use humor positively.
For example, a manager heard that a large cockroach created havoc in her department. Its demise came via the foot of an older female employee. The manager designed a citation of bravery plaque for this employee. The following day, having gotten the attention of all present, she presented the plaque to her. Laughter, clapping, and cheers rang out to bring a bright spot in everyone s day.