Unions still have to find their place in restructuring efforts. The interests of local unions and their regional and national headquarters sometimes collide. Unions generally should be partners in work restructuring efforts. However, not all unions and union leaders are qualified to play the role of partner. Union leadership should be developed so that unions can be true partners in restructuring efforts.
Most people work for small businesses.
Restructuring needs to take place in these firms if it is to have a national impact. Unless small firms are guided by a clear, appropriate business strategy, neither work restructuring nor modernization will yield business results. The information super highway may provide opportunities. CD-ROM may provide access to key documentation on work restructuring. We have surpassed Japan in work restructuring in education, government, and financial services.