Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Basic accounting skills helpful. Must be proficient in the use of 10-key by touch. Must have a comprehensive knowledge of merchant processing, various merchant statements, and a variety of reports and rate schedules. Ability to deal with problems involving several concrete variables in standardized situations.
Problem solving is used daily when assisting merchants with customer service issues.
Must be able to trouble-shoot problems on the phone. Must be able to prioritize work and meet daily deadlines. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.