Introduction Many blind and partially sighted people need to use public transport or taxis to get to and from hospital, or need to ask a friend or relative to accompany or drive them. This factsheet explains how you can make a claim for refund of travel expenses for yourself or someone you travel with, when attending hospital for NHS treatment. This help is only available to people on a low income.
Most hospitals have a specific department or person who deals with travel expense claims.
This may be the finance department, cashier or reception. It is a good idea to keep tickets and receipts if you want to claim your travel costs. This proves you have a low income. If you are a war or MOD pensioner and are receiving NHS treatment in relation to the disability for which you receive your pension, you should contact the War Pensions Agency for assistance, not the hospital. If you receive any of the above benefits or have an HC2 or HC3 certificate, you can get help with fares to attend a hospital appointment or go home on short leave if you are an inpatient or take your child to hospital.