All claims for shortage or damage must be made no later then seven days after receiving the goods. No claims will be accepted for mis-ordered.
Product is considered inoperable ONLY if the manufacturer recognise it as defective.
Products that fail after being in use for any period of time are defined as defective and must be handled under the manufacturer's warranty program. No returns on mis-keyed items, or change of mind. DOA Claims should be issued not later than seven days from the date of delivery. Please contact the manufacturer to arrange for the warranty handling of all defective products. Usalaptop, LLC does not provide any kind of repair services.