This page lists some fo the reasons why you might want to buy SupportWizard. Encourage new customers. One of the main benefits of SupportWizard is the impression it makes on potential customers. If you do then congratulations, yours is not only a rare company, but an extremely innovative one too. If not, then consider the impression you make on a potential customer who visits your web site.
Many potential customers prefer to use the web than to use a telephone.
Using a web browser to visit companies when considering a purchase is equivalent to wondering around a clothes shop. You don't want a high pressure salesman bothering you when you're not sure what to buy - you want to make your own mind up. However, if there's nobody around to answer questions when you're interested you'll go somewhere else. If you provide better web based support than any of your rivals, potential customers will know that you really care about customer support. SupportWizard is a general purpose tool allowing interaction between your organisation and web users.