Knowledge workers . A growing number of the work force is made up of knowledge workers. Knowledge workers are people who are often called professionals. Anyone whose work involves the production and use of information is a knowledge worker. All of you will be knowledge workers when you graduate and get a job.
People are increasingly dependent on IT for their work.
On-demand output . In the past, there was a real reason why we had to wait for vital information. Now, with the availability of ISs, there is no reason to wait. The classic example may be the balance sheet. The work to produce one in the past was huge, because transactions were not recorded in real time, and even if they were, the preparation of the document was labor intensive.