Converted to a new time billing system in 1988 and converted into the Elite Business Systems in 1997 to 1999. Identify ways to improve operations through training opportunities and technological, procedural or system enhancements. Ensure that partners' and clients' billing questions are answered promptly and accurately. Ensure the accuracy of all billing rates and client expenses. Ensure that all clients are billed and their payments received on a timely basis.
Review accounts receivable reports and work with billing partners to effectuate payment.
Meet weekly with the billing specialists and in management meetings. Monitor and ensure that all timekeepers enter their hours into the billing system on a daily basis. Provide orientation to new employees, attorneys and non-attorneys for time entry. Review all new business activities. The amount of unassigned time has been significantly reduced.