We Manage Servers monitors Service Level Agreements by keeping careful, real time, and accurate track of server uptime and device uptime. We do so through a series of modular and sophisticated program that can check any device having an IP address to determine if it is functioning properly. Every time there is downtime we are recording the start of the down time. When the device becomes operational, we record that time stamp as well. By comparing the two time stamps we can determine how many days, hours, minutes, and seconds the device was down.
Most service providers offer guarantees they meet most of the time.
Every time your web site is down is not only costing you lost sales and lost customers, but you are also being billed for services not rendered. Our monitoring clients have saved thousands of dollars simply because they had the ammunition to go to their provider and ask for the appropriate credit to their bill.