The results of this work will be applied in the creation of a new course at UNAM's Faculty of Management, offered to students pursuing studies in information systems. ISO 9000 certification is at an early stage of development in Mexico and it is UNAM's intention to promote a quality oriented view of the software development to the new professionals as well as to mexican industries. We need information regarding specific examples in Canada, and also looking for a list of all the registered companies under this subject. As far as I know publications of the directories do exist, so if anyone can help me with this specific information I would really appreciate it. Everything else we do is design and development.
Production is the final relatively minor step in software development.
Given this definition, you probably don't use ANY test tools in production. Herein lies the reason why we have ISO 9000-3. Read paragraphs 5.7, 6.5, and 6.6 of ISO 9000-3 for how to interpret 4.11 for software development. In software development the majority of the emphasis is on design and testing. Lee, I really appreciate your response.