People are no longer nominated to do tasks, but enabled to discern their gifts and use them for Christ. Volunteers do best what God has gifted hem to do. They need to be coached, rather than controlled. Create a process of gifts discernment and an atmosphere of celebration for the ministries of all people. Train Lay Leaders Equip the ministry of the laity.
People yearn to make a difference through the gospel.
Clergy can train, motivate and coach them. Everyone is a potential guest seeking to be changed by the Gospel. Don't expect the unchurched to seek the church out. Change the direction of your thinking go to them. Be zealous about hospitality.