Patients are responsible for giving the written authority before requesting the information be sent to another facility or even sent to themselves. Patients are provided to the degree known, information concerning their diagnosis, treatment, and prognosis. Patients are responsible to give the health center care provider complete and full information on their health status and to cooperate in treatment planning and follow-up. Patients will be seen in a timely manner, between the hours of eight a.m. and five p.m., Monday through Friday. Patients responsibility is to make the appointment.
Patients have the right to express grievances and suggestions to the health center.
Patients responsibility is to state the grievance and suggestions in writing. Patients are given the opportunity to participate in decisions concerning their health care. Patients are responsible for asking appropriate questions and letting the health staff know when they are confused or do not understand. Patients rights and responsibilities will be posted in the waiting area of the health center and copies of these will be available upon request.