Quantitative analyses supported people's perceptions that turnover is related to wages. There was no obvious relationship between turnover and wages for government employees. However, these differences were not as striking as the differences between government and non-government workers. In addition to wages, perceptions are that high turnover is associated with front-line work, especially in residential services, but increasingly other types of services as well. Unfortunately, these are also the positions with the most direct contact with clients of services, therefore maximizing the experience of turnover from the client perspective.
People leave the high-turnover positions to move both within and outside of the organization.
There is also a perception that staff with more education and experience in the field, and higher positions in organizations, are starting to leave at higher rates. There have always been certain positions in rehabilitation service organizations that are more vulnerable to turnover than others. For the most part, these positions are still vulnerable. Rehabilitation services are not alone in having difficulty attracting qualified and suitable staff. This is happening across a variety of fields and industries in the province.