We trained from the very top of the house. The other thing is examining structure, what I like to call the wiring and plumbing of the company. You look for ways to eliminate everything that impedes inclusion. You do that in addition to training. If you do one without the other, it won't work.
Progress is seen in numbers.
Blacks own 53 Denny's franchises today, compared with one in 1993. Latinos own 34, Asian Indians 195. Other Asians own 71 Denny's restaurants. In 1992, Advantica had no contracts with minority suppliers. The company also has diversified its work force.