I will begin by explaining, for one, how computer-mediated communication helps shape interpersonal communication skills that may be lacking in individuals by removing some of the anxiety that may be present in face to face communication. Secondly, I will then go on to explain how this reduced apprehension leads to the development of skills necessary for interpersonal communication in Internet atmospheres as well as settings other than the Internet. Computer-mediated communication enhances interpersonal communication because it allows for the development of skills necessary for interpersonal relationships. Whether they are disabled, have low self-esteem, high levels of anxiety, or anything that may hinder their intermingling with other people, the computer serves as an escape from these apprehensions. Cyberspace serves as an identity workshop in which people learn and test social skills.
People can type what they are feeling without feelings of embarrassment.
A great example of how on-line communications helps to overcome shyness is found in my friend Matt. Matt was interested in a young woman at school, we ll call her Sandy. Matt knew of Sandy from a class they had together, and he wanted to pursue a friendship with her. Matt s shyness and apprehension hindered him from approaching her. When Matt encountered her in an online setting, he was able to introduce himself and communicate with her without apprehension.