Managers will confirm that even though overall turnover figures may be lower, even modest levels of turnover are disruptive to lean organizations.
Organizations typically underestimate the impact of turnover.
Their turnover was the same or less than their competitors. Even reducing turnover a few percent would represent a significant return on investment. All turnover is not equal. Termination may be profitable as poor performing employees are culled from the company. What hurts is when good employees quit.