We can transform our selves and our world by changing the way we communicate with ourselves and others. Every thought, word and deed sends out ripples altering life for everyone. That's the nature of communication. That's the nature of life in an interactive universe. In the bigger picture, they have the very real potential to either build credibility, or to consume it.
Openness allows all who are impacted to evaluate the decision.
If you don't give people information, they'll make up something to fill the void. The organization that can't communicate can't change, and the corporation that can't change is dead. No matter how well you nurse a grudge, it will never get better. Everything you say and do or don't say and don't do sends a message to others. Our words don't describe things but our relationship to things.