The following text is also available in which is in smaller type and is more suitable for printing.
Retirees are now able to request a letter showing their current monthly benefit rate.
Railroad Medicare beneficiaries can request a replacement Medicare card, and active and former railroad employees can now use the RRB Help-Line to request a statement of their creditable railroad service and compensation. Callers to the toll-free number can also find the address and telephone number for the RRB's field office serving their area, and listen to special announcements about the benefit programs administered by the agency. In the past fiscal year, the Help-Line received over 311,000 calls from railroad unemployment and sickness insurance claimants requesting information about their claims and benefit payments. This feature is still available. Callers are reminded that the RRB Help-Line is an automated service.