During a break I was talking with four store owners. Three of which did not provide any formal, regular training for their employees. He must have worked for half the guys attending this seminar. Constantly taking on new responsibilities. One of the best hiring decisions I have ever made.
Many good consequences can come from training.
If the training process is seen as an investment it can increase the value of all of the workers in the company. Being clear about the primary purpose of training will improve the return on this very important investment of people's time and company money. The major intention of training is to enhance the probability that the company can satisfy a customer. This goal can best be met if the attendees are able to increase their amount of learning during the sessions. Try it tonight when watching the news.