Quality is a key to retaining that title.
The Malcolm Baldrige National Quality Award is helping U.S. companies satisfy customers and improve overall company performance and capabilities. Michael Kantor Secretary of Commerce The Award, composed of two solid crystal prismatic forms, stands 14 inches tall. The crystal is held in a base of black, anodized aluminum with the Award winner's name engraved on the base. D.C. Awards are made annually to recognize U.S. companies for performance excellence. The recipients are expected to share information about their successful performance strategies with other U.S. organizations.