Affinity Internet's menu of products and services enables its members to utilize and resell web and e-commerce tools from a single source. Affinity supports small and medium sized business customers, resellers and private label partners with its customizable and brandable service offerings, tiered service approach, integrated operations, and exceptional understanding of small and medium sized business needs. Its breadth of service offerings, customer-centric approach, focus, and technical capability delivers the services that customers desire. Affinity's experienced professional staff is committed to proactive customer support, ongoing training and education for its customers and sales channel partners. About iCommunicate iCommunicate.
NET is the only complete online customer service suite delivered as a shared access application.
Since its launch in September 2000, iCommunicate. NET has been recognized with three industry awards for its rich feature set. NET fosters intimate understanding of customers by utilizing a sophisticated knowledge base and detailed tracking of all communications, from service requests and phone conversations to email and online chat.