As the hub for Chase banks in 13 Asian countries, the center complements a second regional office in London and the New York headquarters. Monitoring Applications Automatically Chase's Asia Technology Services Group employs about two dozen people, five of whom make up the NCS group. Training programs developed and conducted by Compuware for NCS staff are thus vital to Chase. NCS also appreciates having a dedicated Compuware engineer to act as a single point of contact and help Chase in planning, implementing, training, ongoing support, and customization. The bank's reputation and money are on the line, and we in NCS have a responsibility to safeguard both.
Operators are able to fix common problems themselves, but support staffers are always on call.
Used for trading letters of credit with financial institutions, GTS was developed and first implemented in Hong Kong. Now, we have a tool that helps us better manage our systems. The Chase Manhattan Data Center in Hong Kong is the hub for Chase banks in 13 Asian countries. The center complements a second regional office in London and the New York headquarters. Now, we have a tool that helps us better manage our systems.