The mission statement sometimes includes values, which are descriptions of what the organization believes in, reasons why the organization exist, and standards and behaviors, which refer to policies and behavioral patterns. The integrated business plan is a set of long-term targets and means for achieving goals in quality, cost, delivery, and morale. The items in quality include defects, failures, number of complaints, and customer satisfaction. The items regarding cost include production, price strategies, and general finances like sales revenue and product share. Delivery includes new product development cycle and distribution.
Morale includes satisfaction of stakeholders and employee's skills and training.
Hoshin Hoshin is a one-year plan for achieving objectives developed in conjunction with management's choice of specific targets and means in quality, cost, delivery, and morale. Inc. All rights reserved. All products mentioned are trademarks or registered trademarks of their respective owners.