Also note that the fix does not have to be the same as the cause. Show, Tell, Do, and Check Lacks the Skills, Knowledge, or Abilities to Perform This problem generally arises when then is a new hire, new or revised process, change in standards, new equipment, new policies, promotion or transfer, or a new product. If the answer is yes, then training is not needed. If the answer is no, then training is required. This is where good coaching skills come in.
Many people tend to use the terms coaching, mentoring, and training interchangeably.
However, there are differences. Mentoring is often thought of as the transfer of wisdom from a wise and trusted teacher. He or she helps to guide a person s career, normally in the upper reaches of the organization. However, this perception is starting to change as organizations are now implementing mentoring at all levels of a company structure. Mentor comes from the age of Homer, in whose Odyssey, Mentor is the trusted friend of Odysseus left in charge of the household during Odysseus's absence.