Miles are not transferable and may not be combined or pooled among Dividend Miles members. Upon enrollment, members will be assigned a personal Dividend Miles account number. Miles cannot be earned prior to receiving an account number. Retroactive credit will not be given prior to the enrollment date. In order to protect the security of each member, legal name change requests must be submitted in writing, along with the account number and member's signature, to the Dividend Miles Service Center.
Members are responsible for keeping their mailing addresses current.
Failure to update mailing addresses may result in the cancellation of further mailings until current address information is provided. US Airways reserves the right to audit any and all Dividend Miles accounts for compliance with the rules set forth in this guide at any time, without notice to the program member. In the event that the audit reveals discrepancies, penalties will apply, and the processing of award requests may be delayed until the discrepancies are resolved. US Airways also reserves the right to disqualify any person from participation in the Dividend Miles program if, in the sole judgment of US Airways, that person has violated any of the rules described in this guide or in any other US Airways materials or services offered in support of the Dividend Miles program. Disqualification may result in termination of an individual membership, loss of all accumulated mileage credit, and could result in civil or criminal litigation.