The well-trained support staff is a tremendous asset to any clinical, medical or dental setting. Health care has made rapid advances in recent years. Both medical assistants and medical secretaries are employed in administrative services such as scheduling appointments, handling bills and payments, maintaining medical records, and insurance forms.
Medical secretaries are responsible for front office duties.
They must be knowledgeable in medical terminology, file maintenance, scheduling hospital admissions and out-patient procedures, and be proficient in typing and transcription. These personnel are very important members of the health care team.