Occasionally, events are cancelled or postponed by the promoter, team, band or venue due to weather conditions or situations affecting the staff or audience. If the event is cancelled, refunds will be issued at the venue where the event was scheduled to take place.
Refunds are generally available the following business day after the cancellation announcement.
To receive a refund you must present the original tickets in person or by mail. If mailing the tickets, be sure to make a photocopy for your records. If the event was moved or rescheduled, the venue or promoter may set refund limitations. Again, the tickets must be for the same event occurring on the same day at an equal or greater ticket value. No money will be refunded.