Performs work of considerable difficulty requiring the management and coordination of training services. Positions develop programs by evaluating vendor and comparable agency training programs, and conducting research to assess requirements for specialty and technical training. Other duties include coordinating and scheduling all training presentations and assessing the results through follow-up evaluations. Positions may be required to administer a training and education budget, develop contractual agreements, and authorize vendor payments based on meeting contractual agreements. Provides guidance to contract and in-house personnel.
Programs affect the employees receiving training and the agency's budget considerations.
Effective training and development programs help to assure employee proficiency, agency compliance with state regulations, and consistent understanding by employees of policies and procedures. Successful programs can also contribute to employee morale and retention. The use of time, money, and other resources for contracted training programs can either positively or negatively affect agency fiscal and management decisions. Considerable knowledge of adult training methods, curriculum design, needs assessment, and evaluation methodology. Some knowledge of agency budget and accounting procedures related to contractual agreements.