This class is distinguished from the Social Services Quality Assurance Program Supervisor class by the latter's supervisory responsibilities. Performs work of moderate difficulty which involves conducting in-depth audits by applying prescribed techniques and approaches to data gathering analysis and evaluations. Documents findings, makes recommendations and prepares audit reports. Positions present findings and recommendations to local agencies and eligibility management to be used as corrective action data and local agency management training. Incumbents use investigative techniques to seek sources of information and detect discrepancies.
Positions also use computers to gather data related to programs.
Receives general supervision from a Social Services Quality Assurance Program Supervisor on the review of information, compliance audits, and assigned audits are handled independently with only occasional technical guidance. Work affects the delivery of social services and the appropriateness of program expenditures that affect the agency and its clients. None identified for this class. Experience related to financial assistance programs, social work, eligibility determination, management analysis, training or related work activities which involved the development and analysis of program data. An equivalent combination of training and experience indicating possession of the preceding knowledge and abilities may substitute for this education and experience.