The decor is tastefully neutral considering the Hawaii theme, but it's a bit outdated. The rooms are clean and the bathrooms are in great shape. This is fine for downtown, where most people don't spend a lot of time relaxing in the room because the casino is calling out to them. No matter where you are in the hotel, the views are not good since you either look toward Main Street Station or toward the Las Vegas Valley. They are happy to provide you with an iron, or fax service.
Room service is fine and quick.
The front desk can be disorganized and there is no express check-out, so be prepared to wait in line when leaving. Shampoo and lotion. Everything you will need to wash the stinky smoky smell you pick up in the casino off of you. This place really caters to the Hawaiian crowd, even serving spam and poi in the restaurants. It's a more quiet, and more slots-oriented group.