Intrinsic rewards are not given by someone in management, but relate to the job itself and the pleasure and sense of accomplishment that it gives the employee. Rewards must be tied directly to behavior that the manager wants repeated. The employees must know rewards are available and know how to get them. Rewards should be administered as soon as desired behavior is present. And employees should be rewarded only for what they themselves have done.
Positive reinforcement is similar to rewards.
The behavior becomes more likely to occur The behavior becomes more likely to occur because and only because the consequence is presented dependent on the behavior. Reinforcement is a more precise way of controlling employee behavior. And as shown in the examples below, there are several methods of controlling behavior. Read and discuss each example, non-example, and analysis. Tom was the manager of a small manufacturing plant.