E-learning can be especially effective when conducted as a team exercise. When two to four learners gather around a computer, they can discuss strategies and interact in much the same way as in a classroom. When that's not possible, it's important to incorporate other types of learner interaction throughout the experience. This is where e-learning developers should take a page from the games book. For example, advanced computer games often use chat functions in both their individual and team programs.
Players can email questions and encourage one another.
They can also use email, chat rooms, and Web postings to pick up tips, review strategies, and discuss outcomes. All of these tactics work well in a business e-learning environment, too. Adding interactive exercises into a learning program encourages discussion. A strong story line also encourages discussion. Participant interaction is important.