Personnel Analysis A. Employees know what is expected of them. A. Employees know what is expected of them. Surprisingly, many employees do not know what is expected of them. This appears to be true even when the employees are family members. In the cases that dealt with personnel problems, this was also the case.
Poor communications can result in arguments, hurt feelings and poor performance.
Despite all that has been written on the importance of good communications in business, it is still a major problem. Each employee has only one supervisor. In most of the cases that dealt with personnel issues, the major problems occurred when employees did not know who their boss was. The owners also were very confused about who reported to whom. A simple organizational chart can quickly solve this problem.