These user notes outline what to expect from a mediation under Circuit Breaker.
Mediation is a voluntary process designed to assist people in resolving conflict and disputes.
The mediator does not make a decision or a judgment on the merits of the claims. There may be one or two mediators involved. The mediator will encourage each party to outline the issues from their own perspectives. The mediator will then assist the parties to identify and discuss each issue in turn and explore ways for resolving the issues. In some cases, the issues may not be capable of being resolved, or may be resolved more effectively by another means.