In rare instances, service may take longer to get turned on. Long distance calls can be made by using a prepaid calling card. Additional fees may be incurred if you choose to add features such as Caller ID to your service after it is initially established. Your first bill is due one month after the date that your service is originally turned on. If your service is connected on the 7th of the month, your first bill will be due on the 7th of the following month.
Rules vary by state.
Generally, we will notify you in writing that your account is past due. If you do not respond with a payment, SouthWest TeleConnect will begin the process of discontinuing your service. This is available for each person you refer to us. Call SouthWest TeleConnect or click the link below for more details about our referral program.