The Agency for Health Care Administration, division of health care quality assurance, provides annual inspections of nursing homes. Inspection records are public, and should be reviewed before selecting a nursing home. The division does routine inspections and compiles reports that are available to the public. The state also rates nursing homes. To reach the division of health care quality assurance, call 433-2688.
Nursing homes charge various rates for their services.
Customers can either pay privately or participate in Medicaid or Medicare. The payment method depends mostly on income and assets. To find out about complaints lodged against nursing home, call The Longterm Care Ombudsman Council, it's a local watchdog agency. To reach the council, call 837-5038. 6026 Old Congress Ave.