Develops goals and established service objective for the unit and monitors needed changes. Works closely with the Plan Administrator to ensure check runs are funded in a timely manner. Responsible for the unit's result and for effective relationships with clients and other company constituencies. Authorizes vacation, overtime, and administrative absence. Conducts performance appraisals and determines merit increases, promotions, and employee disciplinary status.
Monitors daily workflow to ensure timely and accurate work output.
Develops goals and maintain service objectives for the area and monitors need for any necessary changes.