Return to Top 2. The staff will provide you with the necessary information that will guide you in accessing your e-mail from an offsite location. Return to Top 3. The most common reason why a file has unreadable letters, or nothing at all appears on the screen, is because your computer does not recognize what format the file is. In a case such as this, you would want to send the person a message asking them what format the file was saved in.
Most software packages have the ability to open many different types of files.
Once you know what the format is, open your software package. When your software package tries to open the file and doesn't recognize it, you will be prompted to indicate what format the file is. More times than not, your software package will be able to open the file. Return to Top 4. I have forgotten my password.