Besides greeting visitors, receptionists have a security function. They prevent people from entering an office who do not belong there. When they are not busy with callers and visitors, most receptionists have clerical duties. These include opening and sorting mail as well as signing for and distributing packages. Receptionists may also do simple bookkeeping, typing, and filing.
Receptionists use computers, fax machines, and multi-line telephone systems.
This equipment increases their efficiency. Yet, it does not alter the basic content of their job, which is working with people. Receptionistsdaily duties vary depending on where they work. In some offices they do more than answer the phone and greet visitors. For example, receptionists in medical offices gather personal and financial information from patients.