Program explore how one library's volunteers take storytimes to centers and homes, reaching not only children but whole families. PLA829 Homeschooling and the Public Library. Presentation by two homeschooling moms explains why they chose to homeschool their children and how public libraries serve them in that capacity. In this program presenters focus on providing library service to families and young children with special needs. PLA813 Teens and Poems Aren't Oil and Water.
Presenters explain how to bring poetry to a teen audience.
The Service Philosophy for the '90s and Beyond. Presenters explain how to use the service expectations and perceptions of customers to critique current circulation policy and procedures and will discuss the process of clarifying your library's values. This session explores the key role of the trustee in decisions regarding the latest policy and technology issues. To attract customers, chain bookstores now offer programs and services once unique to libraries. Learn how to turn a threat into an opportunity by forming relationships which benefit libraries, business and customers.