The organization processes about 60,000 medical claims per day. BlueCross BlueShield of Tennessee required utilities that could recover a large amount of data from multiple databases quickly. They also wanted a solution that could save time, resources and provide more online availability to end users. The organization's reputation relies on continuous, accurate data. To maintain reliability and quality, the enterprise system personnel department has become a continuous data processing center, relying on varied computing environments to process approximately 60,000 medical claims a day.
Recovery is critical when so many people depend on productive systems.
The key to processing those medical claims involves having a backup and recovery utility in place to protect and restore valuable data and continue business processes. Without a backup and recovery tool in place, BlueCross BlueShield of Tennessee risks losing either online data from over 2,000 users or potential end dollars from the loss of productivity. For this company, business continuity is a priority and serves as a critical aspect in meeting the needs and expectations of some 4,300 employees and 2.9 million people. BlueCross BlueShield of Tennessee finds SQL-BackTrack to be highly recommended. In fact, it was about the only product that would back up the volume of data we had.