Using CyberData IVR for surveys is the best solution. Surveys drag on for long periods of time and data entry can become expensive and prone to errors Self-selection problems. People are inundated with telemarketing calls and find them to be a nuisance.
Respondents frequently hang up on interviewer before the survey begins.
People are either too busy or might feel too stressed in a face to face environment. Data Bias by Interviewee. Expensive, requires a staff and is time consuming. An IVR based survey system eliminates these problems. In fact, there are some distinct and powerful advantages to using the CyberData IVR system.