Please enclose a detailed description of the defect on company letterhead with each defective return. Defective software is returnable within 15 days of invoice date for exchange for the same software. Open, non-defective software may not be returned. RMAs are an authorization for return of product only. It does not imply credit.
Returns are subject to inspection.
Credit will be authorized based on the results of that inspection. Product received without an RMA may be returned to customer.