Even though the dynamics that built our company have changed, there are basic principles that do not change. First, the customer is the most important element of our company. Without the customer, we have no reason to produce a product. Second, Teamwork is essential. From the top down, we must work together in accomplishing our goals.
People are the single most important ingredient of the success formula.
They are our customers, co-workers, employees, bosses, peers, and competitors. People at all levels and from all backgrounds make things work. It is an essential ingredient if we are to succeed in gaining the confidence of our customers and the respect of our peers. Fifth, a can do attitude. We must approach every challenge with a positive approach.