It was always assumed that folks knew how to set a booklet down on a hard, flat surface, turn the pages, and color in circles with that trusty No. 2 pencil. But now we had to explain what kind of computer could be used, how to actually convince the disk to let you take the survey, and how to tell when it was safe to take the disk back out of the computer. And it was far easier for an SCM to leaf through a booklet to ensure it had been completed than for the SCM to weigh a survey disk to determine whether enough data had been added. Or however they check those things. Automation leads to more administrative overhead and an increase in written guidance.
Nothing is ever easy.
As is often the case, the best has been saved for last. In these, the kinder, gentler, more sensitive 90 s, our environmentally conscious organization is now undertaking recycling of survey disks for their next reuse. The only obstacle to overcome is removal of the disk labels from the prior survey administration. Aside from the tacky look of label applied atop label, the machinery which duplicates the disks is also, if not kinder and gentler, a sensitive 90 s kind of machine and does not like thick disks. So, the original labels have to go.