Teachers in the 1996 research had significantly higher concerns and problems with computer-based distance education than the 1998 research. In the both studies, teachers had very high remarks for advantages of the computer-based distance education. They see the institution, as a place to acquire the skills and knowledge needed to prosper in their jobs, lives, and social interactions. They see technology as a tool to provide additional possibilities for learning and communication. They see education as remedy for better life in the challenging and tough global economy and society.
Online education is a mass market beyond of the traditional geographic boundary.
The new generation of learners sees higher education institutions as providers of a market-driven education. Commitment to a quality technology-based education, supporting students and teachers, and providing needed training should be a major strategic business investment for higher education institutions. The following are some of the new learners expectations form higher education institutions in the 21 st century. Expect quality digital infrastructure and resources. Expect opportunity for asynchronous learning even for residential students.