By law, consumers arenot required to pay the disputed amount including finance charges untilthe problem is resolved. Second, if you buyanything by fax, phone, or over the Internet, you're covered by the Mailor Telephone Order Merchandise Rule. The rule requires merchants, suchas mail order vendors and Websites, to ship orders within the promisedtime. If and item is back ordered and cannot be shipped on time, merchantsmust notify you of the delay. Consumer goods such as PC products, are covered under the Magnuson-MossWarranty Act and the Uniform Commercial Code.
Many states have warrantylaws that give residents even greater protection than the laws specified.
Fourth, is the PrivacyProtection for Children. The 1998 Children's Online Privacy ProtectionAct took effect April 21, 1998. Children 13 years and younger must followspecific rules governing the collection and distribution of personal information. Websites must post a privacy policy, obtain parental consent, and allowparents to review the information. Parents have the right to revoke consentand ask for the information about the child or children to be removed.