Then I decided to stay in the business. When I started in 1979, we were just selling life insurance. At times, we even compete with some of our own carriers, like John Hancock. It's a positive development for our industry in that it has lowered our operating cost, which we can pass on to the consumer. The investment and insurance business has become more cost-competitive because the consumer can access the Internet directly.
Most questions occur after the purchase of the product.
Most of our clients are in El Paso. However, we are also doing business all over the country. We have clients in New York, California and Alabama. We also have offices in Albuquerque and Las Cruces. What I've learned is that to be successful you have to have service.