Internet Investing Internet Technology Internet Lists Windows Internet Tech. When selling to people who have little to no idea about computers, let alone the Internet, it's best to offer an 'untouched' service.
Most subscriber agreements define basic dial-up services that way.
Common as they are, such caveats may or may not be legal everywhere, and they may not provide adequate protection from litigation, so consult your attorney before relying on them. Then it is up to the customer to decide whether or not to download the file. And I really wouldn't want to get involved with micro-managing hundreds of quarantined messages. They should be effectively out of reach. We do it to cut down on the number of 'My husband opened this Snow White thing and now my Internet does not work' calls.