Members can join local chapters to share ideas, insights, and experiences with their colleagues.
Programs offered, membership and meeting details, and contact information. We focus on customer care issues found in the customer service, consumer affairs, telemarketing and help desk professions. Customer Satisfaction Measurement Association - An association for customer satisfaction management professionals to help in identifying practices that improve customer satisfaction levels for their company. It is also involved in the development of internationally accredited service and business management standards. Garden State Customer Service Association - Promoting development and awareness of the customer service profession through networking, education and research.