So I agree, and I hang up the phone and let out a sigh of relief that's like shooting Thai smack directly into your brain. These are good people. If you just deal honestly with them they'll treat you like a human being. Otherwise you're fucked. Just fucked in your tracks.
Nobody wants a bullet in the eye.
So now I feel better. And I'm very gracious. I know how to handle these things. So now I feel much, much better. You can't get to the end of the day without going through the fiery hole.