Contact the customer service department to work out a schedule of payments and avoid having your services interrupted. To take advantage of this program you can request an application by calling your energy company's customer service department. The state of California offers this program to help low-income individuals with overdue gas or electric bills. HEAP also offers a rebate program. Applications for this program generally take six weeks or more to process.
Priority is given to applicants with the highest utility bill and the lowest income.
Call to locate the nearest participating community-based organization and to get an application. This program provides utility assistance for individuals with low income. Eligible people get assistance to avoid a shut-off notice, reconnection fees, or to establish a new utility account. Contact your utility company to locate the nearest participating agency that receives this specialized funding. The following programs are available to Department of Water and Power customers.