This is the first class in the Training and Development series. Positions in this class function as staff trainers. Duties include developing and delivering a variety of staff development, clinical and non-clinical training programs, coordinating programs delivered by contractual trainers, and assessing training needs through staff surveys. Positions may conduct interviews, evaluate comparable agency training programs, conduct task analyses, and conduct research to identify and assess training needs, and to develop or improve training materials. Other duties may include participating in the selection of contractual and in-house trainers, coordinating their presentations, and monitoring their performance.
Positions also maintain records, reference materials, training aids and course materials.
Positions may develop a piece of the training budget related to a specific assignment. Work affects the success of training programs which may have agency wide application or may be more specialized or technically designed for the specific needs of smaller organizational units. Effective training and development programs help to assure employee proficiency and consistent understanding of policies and procedures. Successful programs can also contribute to employee morale and retention. Working knowledge of adult training methods, curriculum design, needs assessment techniques and evaluation methodology.