When presenting ideas, such as a proposal to acquire NDE equipment to management, be sure to present the costs and benefits in dollars. Management understands concepts in terms of dollars. Using the true costs of poor quality, including all the hidden costs will make justification much easier. As Phil Crosby stated in his book title, Quality is free, but someone still needs to show them how to pay for it. Fourth generation management.
Quality is free.
Make checks payable to ASQ Section 1308. In addition, a short program will be presented to the Society of Manufacturing Engineers on January 7 in Clear Lake, IA . Randy has an A.S. degree in Metallurgy from Hutchinson Technical College, at Hutchinson, Minnesota, now Ridgewater College. At Alumax he was responsible for providing NDT and mechanical testing technical support for several manufacturing plants. In addition to his NDT and mechanical testing skills, Randy also brings metallurgical and product reliability testing experience to the IDL from previous employment at Industrial Testing Laboratories, also in St. Louis.