The changing face of business requires you to think of your databases, spreadsheets and business documents as vessels of knowledge. Finding ways to capture and capitalize on those vessels of knowledge can energize and streamline your business. Knowledge Management is both a management concept for sharing critical information more readily and a method for implementing technology to assist in capturing and sharing information within an organization and beyond.
Organizations rely on data sets of all sorts to run a business.
Data sets reside in existing databases, spreadsheets, word processing documents and in people's memories. Data is also stored in e-mails, voice mails, and on scraps of papers.