Only by understanding the interrelationships among elements that together deliver IT services can you determine the business impact of a component's failure. Knowing which application or user has been impacted by a component s failure lets IT prioritize and allocate resources to restore the most important services first. Without this connected view of the enterprise, identifying the business impact of any resource failure is next to impossible. Many solutions only offer some of these components, requiring customers to purchase multiple tools and then spend time and money to integrate them. Because Trinity automatically discovers IT resources and maps their interrelationships, there is no need to write or maintain any correlation rules.
Many solutions attempt to correlate events through rules-based systems.
This requires IT organizations to know what resources they have and how they relate to each other to provide business services. This method is problematic because it is impossible to incorporate all possible conditions into an event correlation solution in a dynamically changing environment. Ideally suited for large, distributed environments, Trinity can easily accommodate for changes that are made to the environment through its Enterprise Service Model. Back to top Service-Level Agreements require a high degree of reporting between an IT organization and its business units and customers. Trinity lets you report on service availability relative to your committed Service-Level Agreements.