We got Ted Shepherd from Shepherd Sales Management, Atlanta, to come in. Now we know exactly how many people come in through the door and how many were sold. We no longer have Store Managers, we have Sales Managers. Each one of our sales consultants are now on an UP system. They go to the door and welcome you after you've had a chance to breathe.
Nobody is on commission.
We pay a good salary, bonus and incentive. And we're on profit sharing, the more the company makes, the more everyone makes. We've always been, and still are a very caring company and have the best interests of our people at heart. Everyone feels comfortable challenging themselves. The boss no longer watches over them, we work together.