If your PIN is only three digits long, make it four digits long by inserting a leading 0. You can check to see that what DU ID and PIN to use by visiting our interactive web page DU IDs and PINs for Modems . Information about changing your PIN is available on our our interactive web page DU IDs and PINs for Modems . Watch here for details. Your PIN change will take effect for modems approximately one business day after it is made.
Modems require PINs to be at least four digits long.
If you change to a three-digit PIN, you will have to make it four digits long by inserting a leading 0 when you use it for modem access. Your PIN can be changed through the DU Student Records web page. Watch here for details. DU IDs and PINs are used for modem access only. Once you have a connection to the Internet through a DU modem, it's still necessary to use your computer login and password to access your e-mail.