It is through education that we observe and absorb. It is thus through education that we are what we are. If we do not like what we observe in ourselves and our society, then we can justifiably look to education as a major cause. We can also justifiably look to education to create the change necessary to improve our society. The answer is not more prisons, but is better education.
Quality is a major factor in competitive advantage.
Problem solving is a major factor in Quality. Planning and management are also major factors in quality.