Gary and Gail Peterson Rochester, Minnesota Content of the Program Effective communication flows out of self-awareness and skill in communicating awareness, particularly about issues. Use the Awareness Wheel TM , a practical map for understanding issues and the foundation for communication skills. Reflect on and expand your awareness through the Self-Talk process. Apply six talking skills for expressing yourself more clearly when it is important. Understand how caring or uncaring attitudes and skilled or unskilled communication affect the way you and your partner relate.
Relationships grow with attentive listening and accurate understanding of one another.
Apply five practical listening skills for tuning in to your partner. Experience the power of the Listening Cycle TM for getting to the heart of your partner's concern. The way you and your partner handle conflicts determines your satisfaction with the outcomes and each other. Set comfortable procedures for managing conflicts. Partners respond as much to how something is said as to what is said.