It's a winning formula. Netscape should continue to look for ways to leverage their browser installed base in network services and e-commerce. If they really get this, buy their stock. In the meantime people at Netscape have trouble listening to me, as Steve Jobs at Apple does. And I never think my opinion is the only valid one.
Public commentary is good for everyone.
If they listen it can help them get their message out, or correct mistakes more quickly. If only the industry people would deal in a long-term way, they would have less to complain about when they get coverage they don't like. With the channels open everyone can grow. It's about relationships. The Netscape people I've been in touch with either sulk or get enraged when I say I don't like what they do.