The next challenge is looking at the responses and trying to make sense of it all. Ph.D. Oh boy, the surveys are coming back from your members and you are just minutes away from knowing how they like your farm and everything about it. They ' re dissatisfied with some things. That hurts a little, but bless them for being candid because you need to know. But you still don't know why they aren ' t completely happy or what would make it better.
Many surveys ask members to rate their satisfaction with various things.
Let's take quantity for example. Or the newsletter. So instead of asking if they feel satisfied, ask them directly what changes they want, if any. Remember not to ask about things that you are unwilling or unable to change. Write any suggestions you may have for us about the newsletter.