Information Technology Services provides computer resources, services, and support for instruction, research, and administration at Tennessee Technological University. Wide-area networking is also available, allowing users access to the Internet and TECnet. ACS supports the use of available technologies to enhance and support instruction and research. ACS also supports University Computer Labs across campus by providing trained workers, documentation and training classes. ACS provides microcomputer support for offices across campus including software installation, new purchase consultation and software site licenses.
Members support computing in administrative offices.
They provide problem analysis, system design, programming, and program maintenance support. They install and maintain purchased software packages and assist offices in generating reports. The Operations group consists of a manager, four operators, and three computer lab technicians. The technicians maintain microcomputers, terminals, and the campus data communication network. The operators operate all the equipment in the operations room in CH226 and handle all hardware problems, including computer equipment repairs.