Software opened is not returnable. Service and installation charges are non refundable. Any physical damage or re-work done on the product voids warranty. If the product that is returned is incomplete or defaced, if accepted may require a deduction. This deduction is final and subsequent return of missing items will not reverse the deduction.
Parts come with manufacturers limited warranty.
The turnaround time is at their discretion, ranges from 4-8 weeks. Refund is paid in the same manner as the original method of payment for purchase. Refund checks are mailed within 14 business days from the date merchandise is returned.