Project design is really about organizing choices. Don't confuse clarity and certainty. Clarity is understanding enough to manage oneself. Certainty is buying into the illusion of control offered by plans and strategies. Don't look to Corporate America.
Most companies are still in the dark ages.
As long as the company controls the three disciplines of content design, lots of what is needed to make decisions is in the hands of people who are far removed from those decisions. Because this is where smaller, New Economy firms will kick butt. At most companies, the discipline of designing content for decision making stinks. When we create simpler companies, we'll be leading through navigation. We'll be building companies where people can guide themselves through a world of infinite choices.