Patients have the right to receive an itemized bill and an explanation of all direct charges. Patients have the right to be satisfied with the care and treatment provided. Patients have the right to voice their grievances, objections and dissatisfaction regarding the care, cost of treatment of care received without the fear of reprisal about the care and services being received. Patients have the right to appeal decisions initially unfavorable to their position. Patients have the right to a system that provides for the receipt and resolution of complaints and grievances in a timely manner.
Patients have the right to refuse to take part in any research or investigational studies.
All rights reserved.