In court someone wins, someone loses. The goal of mediation is to have all parties arrive at a mutually satisfactory agreement. In fact, the likelihood of settling a dispute to both parties' satisfaction through mediation is much higher than in small claims court. All discussions related to the subject of the mediation remain confidential and cannot be used in a lawsuit. JUST - In mediation, individuals involved in a dispute have the power to achieve justice.
Mediation allows the individuals to become active participants in creating a solution that works.
You will speak with a worker who will take down some basic information and answer questions about the process. If both parties agree to use the service, a mediation session is scheduled. During the session each party has an opportunity to explain the dispute from their point of view. The mediators help the parties define the issues or problems involved in the dispute. When an agreement is reached, the terms are put in writing and signed by both parties.