The ideal is to treat those below you as well as you treat those above you. So if you're rude, be rude to your boss too. Prager says that those who are obsequious to those above them will be obnoxious to those below them. Prager feels amazed how often persons talk straight through another's reaction. Try to react to what the other person says.
Many persons are steam rollers when they speak, for they want to get their thoughts out so badly.
But if someone reacts in the middle, and you react to them, you'll be more effective. This stuff is not so much heroic as it is constant. Anything you want to become good at, you have to do consistently. Prager loves anonymous decency, such as what he witnesses in European driving. Slower drivers do stay to the right.